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    CelltraZone - Service Survey 2023

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    yessetov1991
    This document is a service survey for the HURO PATH S/T and E-PREP Plus products. It asks the technical team to score 12 common service claims based on frequency, from seldom to frequently, to help improve product quality. The scores will help identify issues like filter or display errors, board or sensor problems, motor or suction issues, and other faults to address.

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    CelltraZone - Service Survey 2023

    Uploaded by

    yessetov1991
    11 views1 page
    This document is a service survey for the HURO PATH S/T and E-PREP Plus products. It asks the technical team to score 12 common service claims based on frequency, from seldom to frequently, to help improve product quality. The scores will help identify issues like filter or display errors, board or sensor problems, motor or suction issues, and other faults to address.

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    CelltraZone_ Service Survey 2023

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    This document is a service survey for the HURO PATH S/T and E-PREP Plus products. It asks the technical team to score 12 common service claims based on frequency, from seldom to frequently, to help improve product quality. The scores will help identify issues like filter or display errors, board or sensor problems, motor or suction issues, and other faults to address.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    11 views1 page

    CelltraZone - Service Survey 2023

    Uploaded by

    yessetov1991
    This document is a service survey for the HURO PATH S/T and E-PREP Plus products. It asks the technical team to score 12 common service claims based on frequency, from seldom to frequently, to help improve product quality. The scores will help identify issues like filter or display errors, board or sensor problems, motor or suction issues, and other faults to address.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    2023 Service Survey

    Product: HURO PATH S/T, E-PREP Plus


    Please write the score about service claims after gathering all the information from your technical team.
    (It is very important for us and you to improve the quality)

    No Service Claim Score (1/2/3/4/5) Remark


    1 filter stuck in the filter socket
    2 Display error
    3 Main board
    4 Sensors (Piston/Slide/Filter)
    5 Motors (Piston/Slide/Filter)
    6 Suction/Drain
    7 Leakage / Overflow
    8 Noise when operating
    9 Solenoid Valve
    10 Wet Slide
    11 Smearing problem
    12 etc.

    *. The score
    You can choose from No.1 to No.5 according to the frequency you have faced from your customers.

    Score Frequency
    1 seldom
    2 Occasionally
    3 Sometimes
    4 Often
    5 Frequently

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