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Assignment DSMM
Assignment DSMM
Assignment DSMM
Question 1
Using just the data available on the Excel “Influencers” worksheet, identify and
articulate the characteristics of effective influencers for Blue Apron. Based on
your analysis and insights, recommend to Blue Apron a set of influencers with
whom it should build a collaborative relationship. (There is no need to provide a
complete list – it is sufficient to indicate a few examples of influencers who have
the characteristics you have identified). When collaborating with influencers, it is
important to select influencers who are likely to share the company’s values and
expectations. Several tools within Microsoft Excel could be used to address this
issue, including Sorting/Filtering, PivotTable, and Regression Analysis.
Answer 1
The purpose of a marketing campaign can be broadly categorized as awareness, interest, trial or
adoption. Based on case facts blue apron has been established for a long time and its fair to assume
that awareness could be high. Interest, trail and adoption is where it would want to focus on.
Thus, from Blue Apron’s perspective the best influencer would be one that can generate high
conversion or interest amongst a large number of people. Hence, the two metrics here are reach and
efficiency. Reach would ideally be measured by number of views of a post by the target segment. At
the same time efficiency would ideally be the number of conversions or number of trials. It could also
be the amount of interest generated amongst the viewers. However, no such data is available.
Therefore, using hard metric would not be possible and soft metrics would be needed. Further
combining soft metrics with qualitative analysis would be useful. As far as the study is concerned
qualitative analysis hasn’t been done due to time considerations.
4 kinds of quantitative analysis have been done with the data provided. Firstly pivot tables were used
and then followed by regression analysis to broadly understand the efficiency of influencers using likes
and engagement rate. However, due to very low R-square values a second analysis was done using
soft metrics and then panel regression to confirm the analysis results. Also influencers were categories
into 5 categories namely generic, food related, empty nesters, health conscious or entrepreneurial.
This categorisation is based on customer segments and industry of operation
Sponsored influencers
Row Labels Average of MaxLikesCount Average of Overall_Engagement Average of MaxCommentCount Average of No. followers
0 2660.381579 18.27631579 110.4473684 54963
1 6021.772727 18.77272727 454.9090909 109840
Grand Total 3414.979592 18.3877551 187.7755102 67282
From this analysis it can be seen that sponsored influencers have a higher number of followers and
higher likes and comments but do not differ in engagement rate. Also micro influencers have the
best engagement rate while mid-tier influencer have the best balance of engagement and number of
followers (i.e. reach)
Regression Statistics
Multiple R 0.450090758
R Square 0.20258169
Adjusted R Square 0.140560266
Standard Error 2.202959489
Observations 98
ANOVA
df SS MS F Significance F
Regression 7 110.9607842 15.8515406 3.266317937 0.0038835
Residual 90 436.7727459 4.853030509
Total 97 547.7335301
Coefficients Standard Error t Stat P-value Lower 95% Upper 95% Lower 95.0% Upper 95.0%
Intercept 1.94496 0.35732 5.44325 0.00000 1.23509 2.65483 1.23509 2.65483
No. followers 0.00001 0.00000 2.55213 0.01239 0.00000 0.00002 0.00000 0.00002
No. following -0.00002 0.00004 -0.49994 0.61834 -0.00009 0.00006 -0.00009 0.00006
sponsored_influencer 0.39834 0.57071 0.69796 0.48700 -0.73549 1.53216 -0.73549 1.53216
Nano (D1) 2.24371 0.74247 3.02194 0.00327 0.76866 3.71877 0.76866 3.71877
Mid_tier (D2) -1.87012 0.69128 -2.70529 0.00816 -3.24347 -0.49677 -3.24347 -0.49677
Macro (D3) -6.26166 2.97813 -2.10255 0.03830 -12.17822 -0.34509 -12.17822 -0.34509
Total__posts since inception -0.00004 0.00003 -1.05388 0.29476 -0.00010 0.00003 -0.00010 0.00003
The R-squared value of linear regression is fairly low at 20%. Considering p-values, only number of
followers, total posts and influencer tier (nano, mid, macro, micro) are statistically significant.
As discussed earlier, two main criteria for influencers are reach and efficiency. Soft metrics of Reach
can be, number of followers or number of people engaged, which is a multiplication product of
number of followers and average engagement rate.
Analysing efficiency is a little more tricky. Hence it is broken down into following parts alongwith
potential soft metrics:
Based on this analysis each influencer was assessed on reach and efficiency and each influencer was
given a net influencer score:
Using panel data regression, the effect of influencer on engagement was seen as follows:
The Panel Regression tool within Enginius can be used for this analysis (the panel
variable is Username, the time/replication variable is the PostID, and the
dependent variable could be LikeCount, CommentCount, or Engagement_rate
(%). Before executing the module, remove all the columns of data from the
Influencer posts (Panel data) data block that are not relevant for a particular
analysis.
Answer 2
1. Recommendations
The influencers were divided into 5 main categories based on the content
created and customer segments served. After analysis of top posts, the
following content type is recommended:
MOM LIFE / EMPTY NESTERS The posts vary widely, covering emotional
connections, personal stories, community
support, and financial advice. They celebrate
personal moments, humorously depict
parenting, showcase art, and use real estate
humor. Hashtags reflect diverse themes, with a
focus on finance, partnerships, family, art, real
estate, and social events
In addition to this one must also consider using lower post length and higher number of hashtags.
For Further details please refer Appendix 1 or analysis section below.
2. Analysis
The analysis is broadly assisted by the following in addition to excel modelling:
To understand what kind of content is good, panel data regression was used. Three such reports
were tried for engagement rate and like count:
However, Despite low R-square values the effect of Post_Length, No_hashtags are statistically
significant with greater than 95% confidence.
A major limiting factor of regression above was the fact that It could not take into account the type
of hashtags and post descriptions. To process these a natural language processer is needed and
hence chat GPT was used in as follows:
Firstly, top 3 posts for each influencer (for all hundred influencers) were collated based on the
number of likes. The idea was to understand patterns across best contents of each influencer and
then create recommendations. However, since using like count as the metric would be biased
towards large influencers, 3 other metrics were chosen
• Gain in Likes = Likes generated in top posts of influencer / Average likes per post of the
influencer. This metric would help us gauge the posts, keeping influencer constant
• LikeEngagement = Likes/Followers. This metric would remove impact of followers on likes.
And would be useful to compare nano and large influencers at the same time
• LikeCount = This metric gives an idea of the appreciation each post has received
Based on these metrics, Top 20 posts from each influencer category was chosen to be analyzed
further using natural language processors such as ChatGPT. The figures below showcase this process
in detail. Some sample prompts were as follows:
• Can you tell me the similarities & differences amongst these posts in their content
• What are the few factors or themes common across posts
• What are the common topics and differences in topics
• Can you Categorize these hashtags based on their meaning
• I want frequency for a category not for each hashtag
Further to test whether GPT is a reliable tool and is able to comprehend the contents, a test was
taken by asking GPT to identify the influencer type based on the posts given. Chat gpt was able to
identify influencer with reasonable accuracy when posed with the following question:
• Tell me what the common field of interest in the posts is provided in 2 or 3 words
Fig: Sample Excel Table
Based on natural language processing capabilities of ChatGPT, the around 100posts were analyzed
and the reports were made for each influencer category. This is available in Appendix 1(a) to 1(e).
Further Scope: While here only top posts have been analysed, it might also be useful to analyse
worst performing posts and see the difference between the best and worst posts. Further it might be
useful to use qualitative techniques by actually viewing some posts and reading comments/ post
descriptions/ influencer bio etc. since natural language tools such as ChatGPT have their limitations.
Question 3
Using just the data available in “Hashtags”, identify core themes that emerge
from a semantic network analysis of the hashtags used by influencers and their
followers. The Network Analysis tools within Enginius can be used to generate
the semantic network (Select “Perform network clustering”).
Answer 3
Node ID Degree Closeness centralityBetweenness centrality Page rank Local clustering coefficient Segment
377 gardencollection 25 0.34 5.57 0.86 0.973 10
378 instainterior 25 0.34 8.89 0.86 0.973 10
376 shopincornwall 25 0.32 1.33 0.86 0.973 10
371 springisintheair 25 0.34 9.90 0.86 0.973 10
374 toilerybag 25 0.34 9.90 0.86 0.973 10
566 ecocollection 21 0.30 2.22 0.81 0.971 10
563 fairtrade 21 0.30 0.43 0.81 0.971 10
561 launch 21 0.30 2.08 0.80 0.971 10
562 linenpot 21 0.30 2.22 0.80 0.971 10
567 madebyhand 21 0.30 2.22 0.80 0.971 10
564 minimalism 21 0.30 2.22 0.81 0.971 10
560 newcollection 21 0.30 2.22 0.80 0.971 10
565 storagepot 21 0.30 2.22 0.81 0.971 10
375 linenbag 25 0.34 9.94 0.86 0.970 10
Local clustering
coefficient Segment Node ID
0.973 10 gardencollection
0.973 10 instainterior
0.973 10 shopincornwall
0.973 10 springisintheair
0.973 10 toilerybag
0.971 10 ecocollection
0.971 10 fairtrade
0.971 10 launch
0.971 10 linenpot
0.971 10 madebyhand
1.000 9 huffposttaste
0.988 9 custommade
0.979 9 leatherwork
0.979 9 woodbench
0.978 9 kiddo
0.974 9 build
0.974 9 woodmallet
0.974 9 merica
0.971 9 homechef
0.970 9 kitcheninspo
0.967 9 bakingcommunityofinstagram
Segment 8: Travel
(Based on more hastags)
1.000 8 cover
0.990 8 colorfull
0.990 8 dslr
0.990 8 ishqbulava
0.990 8 mixit
0.990 8 pick
0.990 8 reelindia
0.990 8 reelsdaily
0.990 8 tenutakdarava
0.990 8 zoomzoom
0.983 8 skymotion
0.978 8 daish
0.978 8 dilkokaraaraaya
0.978 8 hotclouds
0.978 8 mastmagan
0.978 8 motionleep
1.000 7 bosphorus
1.000 7 galatatower
1.000 7 rkiye
1.000 7 sultanahmet
0.983 7 dayoff
0.977 7 familyblogger
0.977 7 shadow
0.976 7 travels
0.974 7 travelholic
0.971 7 yavrukedi
0.970 7 balıklıgöl
0.970 7 sis
0.970 7 sky_perfection
0.993 6 GoodVibes
0.993 6 Outside
0.987 6 BestOfDC
0.987 6 blackentrepreneurs
0.987 6 buyblackfriday
0.987 6 buyblackowned
0.987 6 Fridays
0.987 6 MensApparel
0.987 6 MensClothing
0.987 6 ShowLove
0.987 6 StopThru
0.956 5 sunisshining
0.943 5 bikini
0.943 5 germany
0.943 5 karosserie
0.943 5 summertime
0.943 5 sunglasses
0.943 5 sunisshinning
Segment 4: fashion
0.983 4 fashiongram
0.983 4 psootd
0.983 4 styleinspo
0.983 4 targetfinds
0.978 4 eloquiielements
0.978 4 fallfashion
0.978 4 falloutfits
0.978 4 Fallstyle
0.978 4 lv
0.987 3 laborday
0.987 3 labordayfood
0.987 3 labordayrecipes
0.987 3 labordayweekend
0.987 3 labordayweekend2021
0.982 3 bbqrecipes
0.982 3 grilledfood
0.982 3 grillingandchilling
0.982 3 grillingideas
Segment 2: Astronomy
0.965 2 moon
0.965 2 space
0.965 2 stars
0.964 2 psychedelicart
0.962 2 paint
0.961 2 earth
0.960 2 collageart
0.960 2 darkart
0.960 2 outrun
0.960 2 psychedelic
0.960 2 surreal
1.000 1 besttattoosupply
0.967 1 needlecartridge
0.964 1 chandleraz
0.963 1 supportlocal
0.963 1 tempeaz
0.962 1 tattoocartridges
0.948 1 suns
0.947 1 gilbertaz
0.933 1 tattooart
0.933 1 tattooist
0.933 1 tattoolife
0.933 1 thebesttattooartists
0.925 1 bodyart
0.895 1 atlanta
0.875 1 tattooneedles
0.826 1 professionalsupplies
Question 4
Based on your answers to Questions 2 and 3, recommend content (topics
and/or snippets from posts) that Blue Apron could use effectively in its own
push-marketing initiatives (e.g., website, ads, blogs, traditional media).
Answer 4
Art and Tattoo: Showcase artist spotlights, behind-the-scenes tattoo creation, art collaborations, and
tutorials on artistic techniques.
Astronomy: Share celestial events, stargazing tips, educational posts about planets or galaxies, DIY
telescope guides, and night sky photography.
Food and Occasions: Feature recipe tutorials, cooking hacks, special occasion meal ideas, hosting tips,
and stories about food traditions.
Fashion: Display outfit of the day (OOTD) posts, trend analyses, fashion hauls, styling tips, and
collaborations with brands or designers.
Summer Accessories and Beach: Highlight beach fashion, summer accessory must-haves, beach trip
vlogs, seaside relaxation tips, and DIY beach crafts.
Clothing & Shopping: Offer shopping hauls, try-on sessions, brand collaborations, fashion reviews, and
styling guides for different occasions.
Travel & Fitness: Combine travel diaries with fitness routines, workout challenges in different
locations, travel-friendly exercise tips, and healthy eating while traveling.
Travel: Share travel itineraries, destination guides, travel photography, travel hacks, and personal
travel stories.
Home and Outdoor Accessories: Showcase home decor ideas, outdoor space makeovers, DIY projects,
gardening tips, and outdoor adventure gear reviews.
Nature and Organic Product: Feature eco-friendly product reviews, natural beauty product
recommendations, nature-inspired wellness tips, and sustainability practices.
Question 5
Develop a strategy brief (summary in a paragraph or two in outline format) for
CEO Linda Findley for her to use in a kick-off meeting to plan Blue Apron’s
influencer marketing program going forward. In the strategy brief, articulate the
goals, criteria, and metrics for success for the program based on your
understanding of the business context of meal kit subscription services and your
analyses of the influencer data available to you.
Answer
The marketing strategy must e focussed on 2 parts – Acquisition and Retention.
Retention Strategy
Under retention the brand show focus on BTL marketing techniques, loyalty points and
coupons. It could also include birthday and anniversary options to remind customers who
have stopped ordering.
Acquisition Strategy
The marketing campaign can be broken down into 4 parts, awareness, interest, desire and
action. For awareness the company need not use influencers. Rather it can use billboards,
and ATL strategies. This must occupy a small portion of blue aprons budget as it’s a brand
that been around for a while.
Abstract
This analysis aims to dissect a collection of top posts shared across various influencers, examining
similarities, differences, themes, and hashtag frequencies. The objective is to discern patterns and
trends within the shared content which can then be used to understand what kind of content can
generate high engagement rate. Based on common themes identified and similarities across top
posts, one can generate content.
While the specific content may vary, the overarching interest lies in sharing personal experiences
and interests related to various aspects of lifestyle, encompassing family, travel, fashion, and
entertainment.
Similarities
• Personal Life Highlights: Revolve around personal life events like pregnancy announcements,
family gatherings, and celebrations.
• Visual Focus: Incorporate visual content like photos, showcasing moments, fashion choices,
tattoos, or experiences.
• Social Media Sharing: Originate from various social media platforms, reflecting personal
moments shared online.
Differences
• Themes and Topics: Cover diverse topics including pregnancy, family life, travel experiences,
tattoo art, fashion, and entertainment.
• Content Format: Varied approaches in content creation - some text-heavy, while others rely
on visual elements.
• Intent: Varied purposes, from celebrating moments to seeking engagement or reactions.
• Language and Culture: Include diverse languages and cultural references, reflecting a global
or multicultural perspective.
Analysis of Hashtags
Categorized Hashtags:
Conclusion
The shared posts predominantly focus on lifestyle sharing, encompassing personal experiences
related to family, travel, fashion, and entertainment. The overarching interest lies in celebrating
personal milestones and experiences.
Appendix
List of Hashtags used:
• Food and Cooking: Several posts offer recipes, cooking videos, and food-related content,
discussing pasta-making, plant-based recipes, and squid ink pasta recipes on YouTube.
• Mental Health and Healing: Touching on emotional healing, trauma, overcoming emotionally
immature parents, and breaking intergenerational trauma cycles, offering self-care tips and
insights.
• Nature and Tranquility: Posts focus on nature's beauty, featuring serene images of sunsets or
beaches to evoke peace and harmony.
• Celebrations and Milestones: Acknowledging personal achievements like completing an
Ironman event or celebrating baby milestones.
• Giveaways and Promotions: Announcing giveaways, encouraging participation by tagging
friends and sharing on Instagram.
• Body Image and Reality: Addressing reality versus social media portrayal, emphasizing self-
comparison and improvement.
• Celebratory and Personal Achievement: Posts celebrate personal victories, conveying a tone
of triumph and pride.
• Introspective and Healing: Offers support, discussing emotional healing, trauma recovery,
and dealing with emotionally immature parents.
• Tranquil and Appreciative: Focused on nature's beauty to inspire a sense of peace and
connection.
Engagement Strategy:
Hashtag Groupings
The hashtags are categorized into themes related to nature, personal and family, mental health and
wellness, fitness and lifestyle, food and nutrition, and social media engagement.
Conclusion
The analyzed content focusses on Health & Wellness by factoring in diverse topics such as nature,
family, mental health, fitness, lifestyle and food & nutrition. It shares common goals of authenticity,
personal growth, and audience engagement. The posts effectively employ emotional resonance,
interactive prompts, and valuable content to foster connections with the audience.
Appendix
List of Hashtags used:
Overview of Posts
The analysed posts is on culinary and lifestyle. The content aims to blend culinary excellence with a
luxurious lifestyle, advocating for quality experiences, diverse tastes, and brand associations across
multiple dimensions of modern living.
Conclusion
The analysed posts exhibit diversity in content while maintaining consistent themes of food,
promotional partnerships, personal reflections, and geographic references. The prevalent hashtag
usage aligns with these themes across the posts, reinforcing their consistent messaging and branding
strategies.
Appendix 1d – Influencers: Entrepreneur / Finance Oriented
Overview of Posts
The analyzed content is focused on Personal finance and real estate. Despite their differences in
subject matter and tone, these posts share common threads. They emphasize personal experiences,
encourage engagement through interaction, offer information or advice.
Hashtag Categorization
• Dating and Relationships: 2 hashtags
• Real Estate: 7 hashtags
• Financial Advice and Debt Management: 20 hashtags
• Parenting and Mom Life: 5 hashtags
• Lifestyle and Miscellaneous: 8 hashtags
Conclusion
The analyzed posts encompass a range of topics from dating to real estate, finance, parenting, and
more. While diverse, they share common themes of personal experiences, engagement, advice,
humor, and adherence to social media conventions. The hashtags used align with these themes,
emphasizing financial advice and debt management as the most frequent category.
Appendix 1e – Influencers: Mom life / Empty Nesters
Content Overview
The analyzed posts encompass a variety of themes aimed at engaging the audience and serving
different purposes:
Conclusion
The posts vary widely, covering emotional connections, promotions, personal stories, community
support, and financial advice. They celebrate personal moments, humorously depict parenting,
showcase art, and use real estate humor. Hashtags reflect diverse themes, with a focus on finance,
partnerships, family, art, real estate, and social events