Email Assessment Name: Iqra Sadaf Khan

Exercise 1
The below is an example of the response emails that students have sent to the
student success inbox. Using the available information please can you draft a
response to the student
…………………………………………………………………………………………………………………………………………………………..

To: studentsuccess <studentsuccess@law.ac.uk>

From: Anneka <Anneka.BhosleXX@law.ac.uk>
Date: 14th September 2022
Subject: Important Information regarding your University of Law assessments

Good morning,

I received the below email and would like to check when you tried to call me and what number you
tried to call me on?

Please can I also confirm the outstanding assessment I have to take? – I did have an exemption for
Land Law and wonder if that is one.

I think I remember being told I had three years from the start of my course to complete and should
have another year left – is there a reason for the urgency?

Thanks,

Anneka

Student – Bloomsbury Campus

…………………………………………………………………………………………………………………………………………………………..

[Response Here]
To: Anneka <Anneka.BhosleXX@law.ac.uk>
From: studentsuccess <studentsuccess@law.ac.uk>
Date: 14th September 2022
Subject: Re: Important Information regarding your University of Law assessments

Good morning Anneka,

Thank you for your quick response.

I have called you at 8:00 am sharp. I’m afraid I won’t be able to provide the contact number due to
confidential reasons, however, it is the phone number that you have submitted with your personal
details.

It was just a reminder email that was sent to you in case the assessment slips your mind. It is for the
completion of the outstanding assessment of Land Law.

You’re absolutely right. You still have another year left. Please make sure you complete it before the
deadline.
Thank you for your time and attention. I’m available if you have any more questions!

Best regards,
Iqra Sadaf Khan
Student Success Officer