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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

1437 The table information has been exported. Information Message No action needed.

1438 Failed to export the Table Information. The export file specified on the [Export Table Information] page in the Select the [Option] command on the [Tools] menu, and set the export file
[Option] sub-window does not create. on the [Export Table Information] tab page in the [Option] sub-window.

1439 The result file already has a file of the same name. You cannot overwrite Cannot overwrite the file which overwrite is prohibited. Change the file name.
the file.

1763 Failed to set_up printing. Failed to make print settings. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1764 Failed to display the property-setting dialog. Cannot display the property setting dialog. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1765 Failed to access the PDF file. Cannot access PDF file. Contact your Shimadzu representative.

1766 The specified printer is not found. The specified printer is not found. Specify the printer again. If this does not remedy the problem, restart the
computer, and try setting again.

1767 Failed to set_up printing. Failed to make print settings. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1768 Failed to transfer the PDF file. Failed to transfer the PDF file. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1769 Failed to create the LabSolutions printers list. Failed to create the LabSolutions printer list. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1801 Failed to create the Log database file. Log database file cannot be created. Try again after restarting the PC. If the attempt fails again, the file or disk
may be corrupted.

2034 The method dump was terminated because invalid parameters exist. Error on creation or save of the method file. Confirm that correct parameter is specified on the method file. If the
attempt failed, re-create the method file again.

Annexure-1 [Page 1 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

2114 The file must be selected to reference configuration information. A new method file was created by the started application without In the file selection dialog box that is next displayed, select the method
specifying the instrument. file or data file which the environment settings to use are saved.

2303 The data acquisition was stopped due to insufficient disk space. Very little disk space is available. Back up data, and delete unwanted files.

2310 Please set a data file name. The data file name has not been specified on the single run or batch Try again after specifying the method file.
analysis.

2321 Chromatogram selected as the reference data is 16 or less. This is because 16 or more chromatograms have already been drawn as Try again after closing the reference chromatogram.
reference chromatograms at [Open Reference Data File] on the [File]
menu.

2505 Internal standard peak is not found. Information Message No action needed.

5403 Controller: Data not protected. Method and sequence files have been Method and sequence files have been initialized. After making the appropriate settings for the connected components in
initialized. [0003] the "Configuration" tab page, reset the methods and sequences in all the
relevant windows.

5404 Controller: Data not protected. Method and sequence files have been The method and sequence files have been returned to the state they were Check the methods and sequences.
restored. [0004] in the previous time the system controller was started up.

5405 Controller: Illegal backup parameter. Method and sequence files have Some parameters have been initialized. Check the methods and sequences.
been changed. [0005]

5406 Controller: Illegal backup parameter. System information and user Some information has been initialized. Check the system and user information.
information have been changed. [0006]

5407 Controller: ROM4 error occurred. [0007] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5408 Controller: Signal received from ALARM INPUT terminal. [0008] An error signal was sent from the external device connected to the Inspect the external device, and eliminate the cause of the error.
external input/output terminal [IN].

5410 SIL:Needle X axis home position error. [0010] Move to X (right and left) direction was faulty. Check if nothing is stuck in the movable part.
If nothing is stuck, contact your Shimadzu representative.

5411 SIL:Needle Y axis home position error. [0011] Move to Y (front and back) direction was faulty. Check if nothing is stuck in the movable part.
If nothing is stuck, contact your Shimadzu representative.

Annexure-1 [Page 2 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5412 SIL:Needle Z axis home position error. [0012] Move to Z (up and down) direction was faulty. Check if nothing is stuck in the movable part.
If nothing is stuck, contact your Shimadzu representative.

5413 SIL:6-port valve home position error. [0013] Rotation of 6-port valve motor was faulty. Remedy this problem referring to the following procedure. 1. Check if the
rotor seal has reached its service life. Replace the rotor seal if it has
reached its service life. 2. Disassemble and clean. The torque required for
turning the valve sometimes increases due to foreign objects in the
mobile phase and impurities in the sample. Remove these foreign matters
by disassembling and cleaning the valve. (At this time, replace scratched
seals with new seals.) If the above procedure does not remedy the
problem, contact your Shimadzu representative.

5414 SIL:3-way valve home position error. [0014] Rotation of 3-way valve motor was faulty. Please perform actions using the following procedures.
1. Check that the rotor seal has not exceeded its service life.
- If it has, replace it with a new rotor seal.
2. Disassemble the valve and clean it.
- Due to mobile phase contaminants or sample impurities, the torque
necessary for valve rotation may increase excessively. Remove these
contaminants by disassembling the valve and cleaning it. (If any scratches
are found on the rotor seal surface, replace it with a new rotor seal.)
If the error is not corrected after performing the actions above, contact
your Shimadzu representative.
5415 SIL:Syringe home position error. [0015] Motion of syringe plunger driving motor was faulty. The friction between the syringe tip and barrel may have excessively
increased.
Remove the syringe and aspirate/discharge water or alcohol with the
syringe repeatedly, allowing the syringe tip seal surface to become
acclimated to the barrel.
If the error is not corrected after performing the action above, contact your
5416 SIL: Pretreatment program error! An error occurred while pretreatment There is a line which cannot be executed in the pretreatment program. Check set parameter for the line.
program was running. [0016]

5417 SIL: Pretreatment program does not exist. Please edit a pretreatment Pretreatment program to be executed does not exist. Check if file number to be executed is specified correctly.
program. [0017]

5418 SIL:Pretreatment file exceeds the maximum size. [0018] Total number of bytes in file exceeds memory capacity. Up to 250 byte is available in a file. Divide to several files using CALL and
GOTO command if program is too large.

5419 SIL: Undefined rack is used. [0019] Rack is not set, or rack detection failed. Set values within the valid range for the sample rack used.

Annexure-1 [Page 3 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5420 FRC:Arm X axis home position error. [0020] Motor in X direction (right and left) slipped. Turn the power OFF and check if the arm is in contact with something.

5421 FRC:Arm Y axis home position error. [0021] Motor in Y direction (front and back) slipped. Turn the power OFF and check if the arm is in contact with something.

5422 FRC:Arm Z axis home position error. [0022] Motor in Z direction (up and down) slipped. Turn the power OFF and check if the arm is in contact with something.

5424 FRC:Undefined rack. User rack is not defined. Teach it and activate. An attempt was made to use an unregistered rack. Set rack number properly.
[0024]

5425 FRC:Too many peaks. 3rd peak detected during a delay time. [0025] An attempt was made to collect the third peak during delay time for the Change the time program so that collection of the third peak is not made
first peak. in the delay time for the first peak.

5426 FRC:Invalid vial number. Set value within the valid range for the sample Fraction collector attempted to move to a vial number which does not Set vial number in the time program correctly.
rack. [0026] exist in the rack.

5430 Pump: Pressure has exceeded P.Max. Check flow lines for clogging. If Pump discharge pressure has exceeded the set max. pressure limit, Inspect the clogging in the flow line. If no clogging is found, set the
P.Max is too low, reset it. [0030] [P.Max]. Pumping will automatically stop, unless [S-PROT] function has appropriate [P.Max] value.
been activated, in which case pumping will continue at half flow rate.

5431 Pump:Pressure does not rise to P.Min. Check flow lines for leaks. If P.Min Pump discharge pressure has fallen below the set min. pressure limit, Check the flow line for leaks. If no leak is found, the [P.Min] setting is
is too high, reset it. [0031] [P.Min]. Pumping will automatically stop. inappropriate, and must be changed.

5433 Pump:Operation mode is local. Set the operation mode to remote. [0033] Operation mode is local. Set the operation mode to remote.

5434 Pump:Leak detected. Eliminate the leak in the pump's interior or exterior. Leak sensor has detected leakage. Inspect the leakage in the flow line. Wipe away any liquid around the leak
[0034] Sensor is too sensitive. sensor.
Adjust the leak sensor actuation level.
5440 Detector: Grating home position error. [0040] Motor home position sensor does not operate properly. Contact your Shimadzu representative.

5441 Detector:Filter home position error. [0041] Filter home position sensor does not operate properly. Contact your Shimadzu representative.

5442 Detector:Lamp home position error. [0042] Lamp home position sensor does not operate properly. Contact your Shimadzu representative.

5443 Detector:D2 lamp does not light. [0043] Fault in deuterium lamp or in its circuits. Check the total lamp illumination time, and replace the lamp.
If the error occurs after lamp replacement, contact your Shimadzu
representative.

Annexure-1 [Page 4 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5444 Detector: D2 lamp is over current. [0044] Abnormally high current flowing through lamp. Check the total lamp illumination time, and replace the lamp.
If the error occurs after lamp replacement, contact your Shimadzu
representative.

5445 Detector: Leak is detected. [0045] Eluent leak can be detected in the detector. Stop the pump flow and then execute any action to stop the eluent leak.
See detail Instrument manual.

5446 Detector:Operation mode is local. Set operation mode to remote. [0046] Operation mode is local. Set the operation mode to remote.

5447 Detector:Ex grating motor home position error. [0047] Ex grating motor has slipped. Contact your Shimadzu representative.

5448 Detector:Em grating motor home position error. [0048] Em grating motor has slipped. Contact your Shimadzu representative.

5449 Detector:Auto zero level is out of range. Confirm the installation of the Signal level is too high. Confirm the installation of the cell, no bubble in the cell.
cell, no bubble in the cell, and the settings of SENS and GAIN parameters. Set SENS lower.
[0049]

5450 Detector: NO SCAN DATA. [0050] Spectrum data was requested for output from a file which dose not Check the file number set when scanning was executed, and use that file.
contain scanned data.

5451 Detector: OVEN OVERHEATED. [0051] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5452 Detector: THERMO MODULE OVER-CURRENT. [0052] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5453 Detector: TEMP SENSOR. [0053] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5460 Detector: PMT OVER-CURRENT. [0060] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5461 Detector: NEGATIVE VOLTAGE SOURCE. [0061] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5462 Detector: TEMP FUSE BLOWN OFF. [0062] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5463 Detector: HARDWARE ERROR. [0063] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5470 CTO: Oven temperature has exceeded T.Max. [0070] The oven temperature has exceeded the value set for [T.MAX] . 1. Lower the oven set temperature.
2. Set [T.MAX] to a value 5 degree higher than the set temperature. An
overshoot may occur before the temperature reaches the set value.

Annexure-1 [Page 5 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5471 CTO: Pt sensor reading abnormally high. [0071] Thermosensor readings are abnormally high. There may be a short circuit Turn the power OFF and contact your Shimadzu representative.
in the sensor.

5472 CTO: Pt sensor reading abnormally low. Pt sensor is not connected or is Thermosensor readings are abnormally low. The sensor may be Turn the power OFF and contact your Shimadzu representative.
short-circuited. [0072] disconnected.

5473 CTO: Leak detected. Eliminate the leak in the oven's interior or exterior. Density of solvent vapor inside column oven has exceeded leak sensor 1. Mobile phase has leaked inside the oven.
[0073] actuation level. - Take action to stop the leak.
2. There is solvent vapor in the air around the unit.
- Provide adequate
3. Sensor sensitivity is incorrectly adjusted.
- Readjust the sensitivity.
Take the appropriate action described in the table above. Then run the fan
for 5 minutes with the right door open. The leak sensor is unstable for 60
5474 CTO: Fan speed does not increase. [0074] Fan speed does not increase to the set value. If the cause is obstruction of the fan by tubing or other object, turn the
power OFF and remove the obstruction. If the object cannot be removed,
or if the error is due to some other cause, contact your Shimadzu
representative.

5475 CTO: Operation mode is local. Set operation mode to remote. [0075] Operation mode is local. Set the operation mode to remote.

5476 CTO: Leak sensor wire is broken. [0076] Leak sensor malfunctions (probably due to broken/disconnected wire). Turn the power OFF and contact your Shimadzu representative.

5477 CTO: Low set temperature. [0077] Set temperature value is inappropriate, in one of following ways: Set temperature higher than room temperature minus 10C if using the
(1) When use of cooler is enabled, set temperature is room temperature cooler, or higher than room temperature if not using the cooler.
minus 10C or lower. (Temperature regulation is not stopped.)
(2) In other situations, set temperature is lower than the room
temperature.
5478 CTO: High set temperature. [0078] Set temperature value is room temperature plus 60C or higher. Set a temperature lower than room temperature plus 60C.
(Temperature regulation is not stopped.)

5480 RV.A: Rotary valve A home position error. [0080] No Motor Home Position Error of RV.A has occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5481 RV.B:Rotary valve B home position error. [0081] No Motor Home Position Error of RV.B has occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5482 RV.C:Rotary valve C home position error. [0082] No Motor Home Position Error of RV.C has occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

Annexure-1 [Page 6 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5483 RV.D:Rotary valve D home position error. [0083] No Motor Home Position Error of RV.D has occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5484 Syringe Unit: Valve home position error. [0084] Valve home position error has occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5485 Syringe Unit:Syringe home position error. [0085] No Motor Home Position Error of Syringe unit has occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5486 Syringe Unit:The setting for suction/discharge is out of range. [0086] The setting for suction/discharge of Syringe Unit is out of the range. Check the setting for suction/discharge of Syringe Unit.

5490 LINK TIME OUT (CBM). [0090] System error is occurred. Check the power supply of the instrument and cable connections. Check
the network environment. Restart CBM. If the error persists, contact your
Shimadzu representative.

5491 SIL:No vial is set on the rack. [0091] No sample vial was placed in the rack position. Remedy this problem referring to the following procedure. 1. The sample
vial installation location is incorrect. Place the vial at the correct location.
2. A probable cause is that a vial of height lower than a standard
Shimadzu sample vial is in use. In this case, set the sample vial automatic
detection function OFF referring to the Instruction Manual. If the above
procedure does not remedy the problem, contact your Shimadzu
representative.

5492 SIL: Leak detected. Please eliminate the leak. [0092] Concentration of organic phase vapor inside the unit has exceeded the Check for liquid leakage from the following locations. 1. Injection port. If
leak sensor actuation level. liquid is leaking from the injection port, replace the needle seal. 2. Valve
piping joint. If liquid is leaking from the valve piping joint, re-tighten the
piping, or, replace the piping and the joint parts with new parts. 3. Sample
loop. If liquid is leaking from the sample loop, replace with new parts. 4.
Leak sensor sensitivity adjustment. If the leak sensor is over-responding,
calibrate the sensor, and re-adjust the threshold value. If the above
procedure does not remedy the problem, contact your Shimadzu
representative.

5493 SIL: PUMP DROP DETECTED. [0093] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5601 PDA Detector: System error. [0001] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5602 PDA Detector: System error. [0002] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

Annexure-1 [Page 7 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5603 PDA Detector: System error. [0003] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5604 PDA Detector: System error. [0004] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5605 PDA Detector: System error. [0005] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5606 PDA Detector: EEPROM read error has occurred. [0006, 8902] EEPROM read error has occurred. Turn the power OFF and contact your Shimadzu representative.

5607 PDA Detector: EEPROM write error has occurred. [0007, 8903] EEPROM write error has occurred. Turn the power OFF and contact your Shimadzu representative.

5608 PDA Detector: System error. [0008] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5609 PDA Detector: System error. [0009] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5611 PDA Detector: System error. [1001] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5612 PDA Detector: System error. [1002] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5613 PDA Detector: System error. [1010] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5614 PDA Detector: PDA board is not connected. [1020, 8911] The PDA circuit board is not connected. Turn the power OFF and contact your Shimadzu representative.

5615 PDA Detector: Detector is not ready. [1030, 8912] Measurement was started while another error was unresolved. Due to Resolve the previous error. Then restart the instrument.
network malfunction, etc., previous measurement was not completed
normally.

5616 PDA Detector: System error. [1040] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5617 PDA Detector: System error. [1050] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5621 PDA Detector: Leak is detected. [2001, 8921] Mobile phase has leaked inside the instrument. Check the plumbing.

5622 PDA Detector: System error. [2010] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5623 PDA Detector: System error. [2011] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5631 PDA Detector: Communications to PC data buffer overflow. [4001, 8941] There is a PC data buffer overflow. Check the PC status and the cable connections. If the error persists, turn
the power OFF and contact your Shimadzu representative.

5633 PDA Detector: System error. [4010] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

Annexure-1 [Page 8 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5634 PDA Detector: System error. [4011] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5635 PDA Detector: System error. [4012] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5636 PDA Detector: System error. [4020] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5637 PDA Detector: System error. [4021] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5641 PDA Detector: SCSI communication error. [7004] SCSI communication error has occurred. Check the instrument status and the cable connections.

5642 PDA Detector: SCSI communication error. [7005] SCSI communication error has occurred. Check the instrument status and the cable connections.

5643 PDA Detector: SCSI communication error. [7006] SCSI communication error has occurred. Check the instrument status and the cable connections.

5644 PDA Detector: SCSI communication error. [7007] SCSI communication error has occurred. Check the instrument status and the cable connections.

5645 PDA Detector: SCSI communication error. [7008] SCSI communication error has occurred. Check the instrument status and the cable connections.

5646 PDA Detector: SCSI communication error. [7009] SCSI communication error has occurred. Check the instrument status and the cable connections.

5647 PDA Detector: SCSI communication error. [700C] SCSI communication error has occurred. Check the instrument status and the cable connections.

5648 PDA Detector: SCSI communication error. [700D] SCSI communication error has occurred. Check the instrument status and the cable connections.

5649 PDA Detector: SCSI communication error. [700E] SCSI communication error has occurred. Check the instrument status and the cable connections.

5650 PDA Detector: SCSI communication error. [7030] SCSI communication error has occurred. Check the instrument status and the cable connections.

5651 PDA Detector: SCSI communication error. [7031] SCSI communication error has occurred. Check the instrument status and the cable connections.

5652 PDA Detector: SCSI communication error. [7040] SCSI communication error has occurred. Check the instrument status and the cable connections.

5653 PDA Detector: SCSI communication error. [7050] SCSI communication error has occurred. Check the instrument status and the cable connections.

5654 PDA Detector: SCSI communication error. [7051] SCSI communication error has occurred. Check the instrument status and the cable connections.

5655 PDA Detector: SCSI communication error. [7060] SCSI communication error has occurred. Check the instrument status and the cable connections.

5656 PDA Detector: SCSI communication error. [7070] SCSI communication error has occurred. Check the instrument status and the cable connections.

Annexure-1 [Page 9 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5661 PDA Detector: RS232C communication error. [8001] RS-232C communication error has occurred. Check the instrument status and the cable connections.

5662 PDA Detector: RS232C communication error. [8002] RS-232C communication error has occurred. Check the instrument status and the cable connections.

5663 PDA Detector: RS232C communication error. [8003] RS-232C communication error has occurred. Check the instrument status and the cable connections.

5664 PDA Detector: System error. [9001] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5671 PDA Detector: Changing lamp condition. [C001, 89C1] Changing lamp condition. Then restart PDA Detector and PC.

5672 PDA Detector: D2 lamp is over current. [C002, 89C2] D2 lamp malfunctioned. Lighting circuit malfunctioned. Replace the D2 lamp. If this does not remedy the problem, contact your
Shimadzu representative.

5673 PDA Detector: There is a problem with the D2 lamp. Check the lamp Probable causes are the D2 lamp connector is not connected, the D2 lamp Check the D2 lamp connections. Check the total operating time of the
connections and the lamp for defects. [C003, 89C3] malfunctioned, or the lighting circuit malfunctioned. lamp, and replace the lamp. If this does not remedy the problem, contact
your Shimadzu representative.

5674 PDA Detector: System error. [C004] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5675 PDA Detector: System error. [C005] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5676 PDA Detector: There is a problem with the W lamp. Check the lamp Probable causes are the W lamp connector is not connected, or the W Check the W lamp connections. Check the total operating time of the
connections and the lamp for defects. [C006, 89C4] lamp malfunctioned. lamp, and replace the lamp. If this does not remedy the problem, contact
your Shimadzu representative.

5677 PDA Detector: Starting up D2 lamp. [C007, 89C5] Starting up D2 lamp. Then restart PDA Detector and PC.

5678 PDA Detector: System error. [C008] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5679 PDA Detector: System error. [C009] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5681 PDA Detector: System error. [D001] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5682 PDA Detector: Failed to detect light shutter/filter origin. [D002, 89D1] Failed to detect light shutter/filter origin. Turn the power OFF and contact your Shimadzu representative.

5683 PDA Detector: System error. [D003] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5691 PDA Detector: System error. [E001] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

Annexure-1 [Page 10 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5692 PDA Detector: Parameter set error; co-efficient of element-wave. [E002, Parameter set error; co-efficient of element-wave. Then restart PDA Detector and PC.
89E1]

5693 PDA Detector: System error. [E003] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5694 PDA Detector: System error. [E010] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5695 PDA Detector: System error. [E011] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5696 PDA Detector: System error. [E020] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5808 Signal received from ALARM INPUT terminal. [2008] There is an error in the input of the ALARM INPUT terminal. Resolve the error according to instructions includes with the external
device connected to the terminal.

5810 Cannot detect needle home position in X (left-right) direction. Please Debris exists in XYZ direction for needle, or needle malfunction. Rinse the Autosampler._If this does not correct the problem, check
press the RINSE button. [2110] whether debris exists or not.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
5811 Cannot detect needle home position in Y (front-back) direction. Please Debris exists in XYZ direction for needle, or needle malfunction. Rinse the Autosampler._If this does not correct the problem, check
press the RINSE button. [2111] whether debris exists or not.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
5812 Cannot detect needle home position in Z (up-down) direction. Please Debris exists in XYZ direction for needle, or needle malfunction. Rinse the Autosampler._If this does not correct the problem, check
press the RINSE button. [2112] whether debris exists or not.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
5813 Cannot detect low-pressure valve home position. Please press the RINSE Low-pressure valve or control board malfunction. Remedy this problem referring to the following procedure. 1. Check if the
button. rotor seal has reached its service life. Replace the rotor seal if it has
reached its service life. 2. Disassemble and clean. Sonicate the rotor seal
ant remove the wear particles. (At this time, replace scratched seals with
new seals.) If the above procedure does not remedy the problem, contact
your Shimadzu representative.

5819 An undefined rack was detected. Please set the rack correctly. [2119] Autosampler failed to detect the rack, because the rack has not been Check the rack No., and set the correct No. When using a user-defined
correctly installed to the back of rack plate. rack, first perform teaching to set the rack information.

Annexure-1 [Page 11 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5821 No vial is set in the specified vial number. After rinsing, set the vial and 1.No vial is set in the specified vial number. Remedy this problem referring to the following procedure. 1. Set the vial to
restart analysis. [2191] 2. Cannot detect vial as its height is too short. the specified rack position. 2. A probable cause is that a vial of height
lower than a standard Shimadzu sample vial is in use. In this case, set the
sample vial automatic detection function OFF referring to the Instruction
Manual. If the above procedure does not remedy the problem, contact
your Shimadzu representative.

5822 Autosampler unit leak sensor has detected a leak. [2192] There is a leak at a flow line connection of autosampler or the valve rotor Check for liquid leakage from the following locations. 1. Injection port. If
seal. liquid is leaking from the injection port, replace the needle seal. 2. Valve
piping joint. If liquid is leaking from the valve piping joint, re-tighten the
piping, or, replace the piping and the joint parts with new parts. 3. Sample
loop. If liquid is leaking from the sample loop, replace with new parts. 4.
Leak sensor sensitivity adjustment. If the leak sensor is over-responding,
calibrate the sensor, and re-adjust the threshold value. If the above
procedure does not remedy the problem, contact your Shimadzu
representative.

5824 Debris detected on needle. Please remove the debris from the inside of Needle tip detects strong force. Remedy this problem referring to the following procedure. 1. Replace the
the Autosampler. [2194] needle.
2. If the septum is not Shimadzu genuine parts, replace to Shimadzu
genuine parts or replace softer one.
3. Verify that the sample rack is installed correctly.
If the above procedure does not remedy the problem, contact your
5825 The XY (front-back-left-right) drive unit encoder detected abnormal The XY (front-back-left-right) drive unit encoder or encoder slit may be Contact your Shimadzu representative.
values. [2195] defective.

5826 Autosampler door is open during analysis. Injections are not performed Autosampler door is open during analysis. Close the Autosampler door.
while the door is open. [2196]

5829 Needle malfunctions in X (left-right) direction. Please press the RINSE Debris exists in XYZ direction for needle, or needle malfunction. Rinse the Autosampler. If this does not correct the problem, check
button. [2199] whether debris exists or not.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
5830 Pump outlet pressure has exceeded specified P.Max. [2230] Pump outlet pressure has exceeded specified maximum pressure value Check the flow line for clogging. If no clogging is found, the P.Max setting
P.Max. is inappropriate, and must be changed.

5831 Pump outlet pressure is lower than specified minimum pressure value Pump outlet pressure is lower than specified minimum pressure value Check the flow line for leaks. If no leak is found, the P.Min setting is
P.Min. [2231] P.Min. inappropriate, and must be changed.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5832 Sensor cannot detect the home position for the pump drive motor. [2232] There is a possibility problem occurs in driving unit of solvent pump. Turn the power off and then on again, and press [Pump]. If the error
message is displayed again, turn off the power and contact your Shimadzu
representative.
If this error often occurs, turn the power OFF and contact your Shimadzu
representative.
5834 Pump unit leak sensor has detected a leak. [2234] Pump unit leak sensor has detected a leak. (1) See if there is a leak in the pump or degasser. Find and repair the leak,
and dry the area around the leak sensor as necessary.
(2) See if the sensitivity is set incorrectly. Adjust the leak sensor
sensitivity as necessary.

5835 Pump outlet pressure has exceeded 2 MPa during purge. [2235] Pump outlet pressure has exceeded 2 MPa during purge. Locate the clogged section of the tubing between the pump to the
Autosampler's needle.

5837 GEV A Error. [2237] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5838 GEV B Error. [2238] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5839 GEV C Error. [2239] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5840 Grating motor home position detector is not operating properly. [2340] Grating motor home position detector is not operating properly.Motor or Contact your Shimadzu representative.
control board may be defective.

5841 Filter motor home position detector is not operating properly. [2341] Filter motor home position detector is not operating properly.Motor or Contact your Shimadzu representative.
control board may be defective.

5843 D2 lamp is not detected. [2343] D2 lamp is not installed. (1) Verify that the D2 lamp is properly installed.
(2) The D2 lamp connector may be disconnected.

5844 D2 lamp is over current. [2344] Excessive current was applied to the D2 lamp.The consumable counters Replace the D2 lamp. Turn the power OFF and then ON again. If the error
of D2 lamp may exceed the criteria. persists, turn the power OFF and contact your Shimadzu representative.

5845 A lighting or circuit problem has occurred in the D2 lamp. [2345] A lighting or circuit problem has occurred in the D2 lamp.The consumable Replace the D2 lamp. Turn the power OFF and then ON again. If the error
counters of D2 lamp may exceed the criteria, or control board may be persists, turn the power OFF and contact your Shimadzu representative.
defective.

Annexure-1 [Page 13 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5855 Unable to detect cell. Verify that the cell is securely installed. [234B] The detector cell is not installed. Verify that the cell is securely installed.

5856 Lamp housing cover is open. Verify that the lamp housing cover is closed. Lamp housing cover is open. Verify that the lamp housing cover is closed.
[23A6]

5858 Detector power system (board) is defective. [23A8] Detector power system (board) is defective.A/D converter may be Contact your Shimadzu representative.
defective.

5859 Internal fan (at rear of lamp housing) is not operating properly. Internal fan (at rear of lamp housing) is not operating properly. The Contact your Shimadzu representative.
Temperature becomes too high. [23A9] temperature inside the lamp housing has become abnormally high.

5860 Oven temperature has exceeded T.Max. [2470] Oven temperature has exceeded T.Max value. Lower the set value for oven temperature, or set T.Max to a value 5C
Temperature sensor or control board may be defective, if the set value is higher than the oven temperature value. (This error often occurs when the
correctly. oven temperature initially overshoots the set temperature.)

5861 The oven temperature detection value is too high. [2471] Abnormally high temperature detected during conversion by A/D Turn the power OFF and then ON again. If the error persists, turn the
converter.Temperature sensor is short circuit, or A/D converter may be power OFF and contact your Shimadzu representative.
defective.

5862 The oven temperature detection value is too low. [2472] Abnormally high temperature detected during conversion by A/D Turn the power OFF and then ON again. If the error persists, turn the
converter.Temperature sensor is open circuit, or A/D converter may be power OFF and contact your Shimadzu representative.
defective.

5863 Oven leak error [2473] System error is occurred. Check for liquid leakage along the flow_path, etc., and wipe off any liquid
around the leak sensor. If there is no liquid leakage, there is a problem in
adjustment of the leak sensor sensitivity. Adjust the leak sensor
sensitivity referring to the Instruction Manual.

5867 Set temperature is less than 15 C below room temperature. [2477] Set temperature value is inappropriate, in one of following ways: Set temperature higher than room temperature minus 10C if using the
(1) When use of cooler is enabled, set temperature is room temperature cooler, or higher than room temperature if not using the cooler.
minus 10C or lower. (Temperature regulation is not stopped.)
(2) In other situations, set temperature is lower than the room
temperature.
5870 Sample rack temperature has exceeded T.Max. [25C0] Sample rack temperature has exceeded T.Max value. Contact your Shimadzu representative.
Temperature sensor or control board may be defective.

5871 Abnormally high temperature detected during conversion by A/D Abnormally high temperature detected during conversion by A/D Contact your Shimadzu representative.
converter. [25C1] converter._Temperature sensor is short circuit, or A/D converter may be
defective.

Annexure-1 [Page 14 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5872 Abnormally low temperature detected during conversion by A/D converter. Abnormally high temperature detected during conversion by A/D Contact your Shimadzu representative.
[25C2] converter._Temperature sensor is open circuit, or A/D converter may be
defective.

5891 Power supply cooling fan has stopped. [27B1] Power supply cooling fan has stopped._Fan cable or fan rotation sensor Contact your Shimadzu representative.
may be defective.

5892 Pump cooling fan has stopped. [27B2] Pump cooling fan has stopped._Fan cable or fan rotation sensor may be Contact your Shimadzu representative.
defective.

5893 Column oven cooling fan has stopped. [27B3] Column oven cooling fan has stopped._Fan cable or fan rotation sensor Contact your Shimadzu representative.
may be defective.

5894 Autosampler cooling fan has stopped. [27B4] Autosampler cooling fan has stopped._Fan cable or fan rotation sensor Contact your Shimadzu representative.
may be defective.

5895 Sample rack cooling fan has stopped. [27B5] Sample rack cooling fan has stopped._Fan cable or fan rotation sensor Contact your Shimadzu representative.
may be defective.

5901 Undefined error [0001] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5902 CTO: Cannot detect cooling unit. [0079] Cooler is not mounted or the cable is snapping. Turn the power OFF and contact your Shimadzu representative.

5903 SIL: Operation mode is local. Set the operation mode to remote. [0094] Operation mode is local. Set the operation mode to remote.

5904 SIL: The home position of the rack drive motor cannot be detected. [0095] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5905 Failed to write maintenance log. [3001] Cannot write to maintenance log. Turn the power OFF and contact your Shimadzu representative.

5906 Failed to read maintenance log. [3002] Cannot read maintenance log. Turn the power OFF and contact your Shimadzu representative.

5907 The maintenance log is full and log data cannot be entered. [3003] The maintenance log is full and log data cannot be entered. Turn the power OFF and then ON again. The full log is initialized, and log
data can once again be entered.

5908 Failed to write error log. [3011] Cannot write to error log. Turn the power OFF and contact your Shimadzu representative.

5909 Failed to read error log. [3012] Cannot read error log. Turn the power OFF and contact your Shimadzu representative.

Annexure-1 [Page 15 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5920 Transmission error. The error has occurred in communication to PC. Turn the power OFF and then ON again.

5921 System checks timeout error occurred. [8001] System check timeout error has occurred. Turn the power of system controller and component OFF once and turn it
ON again.

5922 PDA Detector: Connection request received from more than one PDA Connection request received from more than one PDA detector. Check if the same master name is registered in other PDA detector.
detector. [80F0]

5923 PDA Detector: Failure to connect to PDA detector. [80F1] Failure to connect to PDA Detector. Check the network instruments such as network cables, hubs and routers.
Turn the power OFF and then ON again. If the error persists, contact your
Shimadzu representative.

5924 PDA Detector: LAN timeout error is occurred (PDA detector). [80F2] LAN timeout error has occurred. Check the network instruments such as network cables, hubs and routers.
Turn the power OFF and then ON again. If the error persists, contact your
Shimadzu representative.

5925 PDA Detector: Connection cancel because of changing PDA detector's IP PDA's settings are changed.
address. [80F3] Check PDA's IP address.

5926 PDA Detector: Connection cancel because of changing PDA detector's PDA's settings are changed.
master system name. [80F4] Check PDA's master system name.

5927 PDA Detector: Connection cancel because of changing PDA detector's PDA's settings are changed.
system name. [80F5] Check PDA's system name.

5928 Mobile phase A is under the alarm level. [81D0] The remaining volume of mobile phase is less than the alarm level. Replace the mobile phase and reset the amount of mobile phase.

5929 Mobile phase B is under the alarm level. [81D1] The remaining volume of mobile phase is less than the alarm level. Replace the mobile phase and reset the amount of mobile phase.

5930 SIL: System error. [8529] There is an error in the Autosampler's internal circuits. Turn the power OFF and contact your Shimadzu representative.

5931 SIL: Cannot adjust metering pump position. [8562] Measuring pump does not operate correctly. Turn the power OFF and contact your Shimadzu representative.

5932 SIL: Needle malfunctions in X (left-right) direction. [8563] Needle's X-axis_(sideways) movement is incorrect. Turn the power OFF and contact your Shimadzu representative.

5933 SIL: Needle malfunctions in Y (front-back) direction. [8564] Needle's Y-axis_(forward/backward) movement is incorrect. Turn the power OFF and contact your Shimadzu representative.

5934 SIL: Cooling unit malfunctions. [8565] There is an error in the sample cooler's cooling unit. Turn the power OFF and contact your Shimadzu representative.

Annexure-1 [Page 16 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5935 SIL: Heater malfunctions. [8566] There is an error in the sample cooler's heating unit. Turn the power OFF and contact your Shimadzu representative.

5936 SIL: Abnormal temperature detected by temperature sensor. [8567] There is an error in the sample cooler's temperature sensor. Turn the power OFF and contact your Shimadzu representative.

5937 SIL: Rinse liquid is under the alarm level. [8568] The remaining volume of rinse liquid is less than the alarm level. Replace the rinse liquid and reset the amount of rinse liquid.

5938 SIL: Needle protection error is occurred. [8569] A foreign substance was detected at the tip of the needle. Check for foreign substances inside the Autosampler.

5939 SIL: Rack-changer malfunctions in X (left-right) direction. [85D0] Motor's X-axis movement_(i.e., taking out the rack) is not corrected. Turn the power OFF and contact your Shimadzu representative.

5940 SIL: There is a problem in the lock sensor on the rack stack. [85D7] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5941 SIL: Rack-changer error is occurred. [85D8]_(Reserved) System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5942 SIL: Rack-changer cannot release the rack. [85D9] Rack was not released correctly. Turn the power OFF and contact your Shimadzu representative.

5943 SIL: Rack-changer cannot find the rack. [85DA] Error occurred while rack was being taken out. Turn the power OFF and contact your Shimadzu representative.

5944 SIL: Rack-changer cannot set the rack. [85DB] Error occurred while rack was being set. Turn the power OFF and contact your Shimadzu representative.

5945 SIL: Abnormal high temperature detected by rack-changer temperature There is an error in the sample cooler's temperature sensor. Turn the power OFF and contact your Shimadzu representative.
sensor. [85DC]

5946 SIL: Rack-changer cooling unit malfunctions. [85DD] Abnormality in cooler control unit. Turn the power OFF and contact your Shimadzu representative.

5947 SIL: Changer-stack is opened. [85DE] Stack was been pulled out for more then 3 minutes. Set the rack and reset the power. Cooling by the cooler will stop.

5948 SIL: Rack-changer error is occurred. System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5949 SIL: The specified rack is not set on the rack changer. [85E0] The rack specified for analysis is not set. Set the rack correctly and restart analysis.

5950 SIL: Rack-changer system error 7 has occurred. [85E7] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5951 SIL :Cannot set rack in current position on rackchanger. [85E8] A rack cannot be set in a position undergoing analysis. Either removes the rack from the rack position for which the indicator is
flashing, or replaces it with a condensation-prevention rack.

5952 SIL: Rack-changer system error 8 has occurred. [85E9] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5953 SIL: Rack-changer heater malfunctions. [85EA] There is an error in the sample cooler's heating unit. Turn the power OFF and contact your Shimadzu representative.

Annexure-1 [Page 17 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5954 Detector: Failed to write to EEPROM. [870E] EEPROM write error is occurred. Turn the power OFF and contact your Shimadzu representative.

5955 Detector:D2 lamp does not light. [8743] Fault in deuterium lamp or in its circuits. Turn the power OFF and contact your Shimadzu representative.

5956 Detector: D2 lamp is over current. [8744] Abnormally high current flowing through lamp. Turn the power OFF and contact your Shimadzu representative.

5957 Detector:Detector temperature has exceeded 63 C. [874B] Instrument interior temperature has risen to an abnormal level. Check to be sure that the rear fan can move, and that the exhaust vent
and side air intake are not blocked. If this error is still displayed, turn the
power OFF and contact your Shimadzu representative.

5958 Detector: Cell Temperature setting is too low [87D0] This warning is displayed when the flow cell temperature fails to coincide Set the temperature setting to a value at least 5C above room
with temperature settings after undergoing 5 minutes or more of temperature. If the warning is still displayed, set the flow cell temperature
temperature adjustment control. This is caused by setting the flow cell to a value near or above the column oven temperature. If the temperature
temperature at a valve too close to room temperature, or setting the setting satisfies the above requirements and the warning is still displayed,
column oven at a higher temperature then the flow cell. turn the power switch OFF and contact your Shimadzu representative.

5959 CTO: Rotary valve home position error occurred. [8630] Rotation error in an automatic column-switching valve. Turn the power OFF and contact your Shimadzu representative.

5960 Scheduled data acquisition ended since the rack was not set in place. The rack was not set in place. Check the rack.
[85F0]

5961 Rack setting is doubled. Remove rack or Replace dummy rack. [85F1] The same rack has been set twice. After analysis is performed for this Either removes the rack from the rack position for which the indicator is
rack, [RC FULL RACK] error is displayed and the scheduled operation is flashing, or replaces it with a condensation-prevention rack.
stopped.

5984 Purge is performed, because pressure does not rise to "Minimum Purge is executed, because pressure does not rise to "Minimum Check the flow line for leaks. If no leak is found, the [P.Min] setting is
Pressure" (Pump A). [8010] Pressure". inappropriate, and must be changed.

5985 The system which can be registered on the group is 10 in the maximum. 11 or more systems are registered on one group. The system which can be registered on the group is 10 in the maximum.
[80E0]

5986 Please confirm startup time. [8002] Startup time is already passed. Set correct startup time.

6510 An error signal was input from an external device connected to the An error signal was received from the external device connected to the Check in accordance with the handling instructions of the external device
external input (Alarm Input) on the back of the instrument. external input terminal. connected to the external input terminal.

Annexure-1 [Page 18 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

6511 Either connect the detector that is set in the simple parameters of the
Acquisition was started when a detector that differs from the detector set
acquisition main screen on the instrument, or change the settings in the
The external detector set on the instrument is not connected. in the simple parameters of the acquisition main screen on the instrument
simple parameters of the acquisition main screen on the instrument to
was connected.
match the connected detector.

6514 Execute system check again. If the error is not resolved, contact your
The system check timed out. The system check timed out. Shimadzu Sales Office/distributor or a service company designated by
Shimadzu.

6515 Inspect for liquid leaks in the flow paths, and if there are no problems,
Purge was executed because the pump pressure reached the minimum Purge was executed because the replacement pump pressure reached the
adjust the [minimum pressure (P.Min)] in the instrument parameters to a
pressure. [minimum pressure (P.Min)] in the instrument parameters.
suitable value.

6516 The injection volume setting value exceeds the [Max Injection Volume] Change the injection volume setting value to a value below the [Max
The sequence injection volume setting is outside the setting range.
setting in the system configuration. Injection Volume] setting in the system configuration.

6517 A vial number that is different to the vial number set in the acquisition A vial number that is different to the vial number set in the acquisition
Clear the error and run the acquisition again.
conditions may have been notified to the instrument. conditions may have been notified to the instrument.

6518 A rack number that is different to the rack number set in the acquisition A rack number that is different to the rack number set in the acquisition
Clear the error and run the acquisition again.
conditions may have been notified to the instrument. conditions may have been notified to the instrument.

6519 The column oven did not stabilize at the set temperature during validation
The temperature of the column oven was not stable. Check whether there are any problems with the column oven.
and calibration for the instrument.

6530
Check the vacuum pressure of the degassing unit. If the vacuum pressure
An sealing ability error occurred in the vacuum flow path of the degassing An sealing ability error occurred in the vacuum flow path of the degassing is "Fail", turn the power of the degassing unit [OFF] and then [ON] again
unit. unit. in the instrument parameters. If the vacuum pressure is "OK", the
degassing unit has automatically recovered and there is no problem.

6531 The remaining amount of Mobile Phase A-1 liquid is low. The remaining amount of Mobile Phase A-1 liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6532 The remaining amount of Mobile Phase B-1 liquid is low. The remaining amount of Mobile Phase B-1 liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6533 The remaining amount of Mobile Phase C-1 liquid is low. The remaining amount of Mobile Phase C-1 liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6534 The remaining amount of Mobile Phase D-1 liquid is low. The remaining amount of Mobile Phase D-1 liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

Annexure-1 [Page 19 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

6535 The remaining amount of Mobile Phase A-2 liquid is low. The remaining amount of Mobile Phase A-2 liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6536 The remaining amount of Mobile Phase B-2 liquid is low. The remaining amount of Mobile Phase B-2 liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6537 The remaining amount of Mobile Phase C-2 liquid is low. The remaining amount of Mobile Phase C-2 liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6538 The remaining amount of Mobile Phase D-2 liquid is low. The remaining amount of Mobile Phase D-2 liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6539 Press the (power button) on the instrument to turn the power OFF and
The degassing unit is not connected. The degassing unit is not connected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6540 Press the (power button) on the instrument to turn the power OFF, and
then press the (power button) on the instrument again to turn the power
ON. Next, press [Pump] in the acquisition main screen on the instrument.
Could not detect the home position of the pump motor. Could not detect the home position of the replacement pump motor. If the error message is displayed again even when this operation is
performed, press the (power button) on the instrument to turn the power
OFF and contact your Shimadzu Sales Office/distributor or a service
company designated by Shimadzu.

6541 Inspect the flow paths, etc. for liquid leaks, and wipe away any liquids
The leak sensor of the pump detected a liquid leak. The leak sensor of the pump detected a liquid leak.
from around the leak sensor.

6542 The remaining amount of Mobile Phase A liquid is low. The remaining amount of Mobile Phase A liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6543 The remaining amount of Mobile Phase B liquid is low. The remaining amount of Mobile Phase B liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6544 The remaining amount of Mobile Phase C liquid is low. The remaining amount of Mobile Phase C liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6545 The pressure increased during purge of the pump. The remaining amount of Mobile Phase D liquid is low. Replace the Mobile Phase, and set the Mobile Phase amount again.

6546 If an error message is displayed during the auto purge operation, inspect
The pressure increased during purge of the replacement pump. The pressure increased during purge of the pump.
the flow paths for blockages.

6547 Press the (power button) on the instrument to turn the power OFF and
Pump is stopped because a rotation problem was detected in the cooling Pump is stopped because a rotation problem was detected in the cooling
contact your Shimadzu Sales Office/distributor or a service company
fan motor for the pump. fan motor for the pump.
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

6550 There is a mistake in the analysis parameters or settings. There is a mistake in the analysis parameters or settings. Check whether there are any mistakes or discrepancies in the acquisition
parameters. If no mistakes or discrepancies are found, press the (power
button) on the instrument to turn the power OFF and contact your
Shimadzu Sales Office/distributor or a service company designated by
Shimadzu.

6551 The leak sensor of the autosampler low pressure valve has detected a There is a liquid leak from the low pressure valve or metering pump, or Inspect the liquid leak from the low pressure valve or metering pump, or in
liquid leak. There is a liquid leak from the valve or measuring pump, or from a unit positioned above the low pressure value (high pressure valve, a unit positioned above the low pressure value (high pressure valve,
from an upper-row unit. column oven or detector, etc.). column oven or detector, etc.), and wipe away any liquid from around the
leak sensor.

6552 The leak sensor of the autosampler high pressure valve has detected a There is a liquid leak from the high pressure valve, or from a unit Inspect the liquid leak from the high pressure valve, or from a unit
liquid leak. There is a liquid leak from the high pressure valve, or in an positioned above the high pressure value (detector etc.). positioned above the high pressure value (detector etc.), and wipe away
upper-row unit. any liquid from around the leak sensor.

6553 Could not detect the rotation direction home position of the autosampler Could not detect the rotation direction home position of the autosampler Press the (power switch) to turn the power OFF and contact your
measuring pump. metering pump. Shimadzu Sales Office/distributor or a service company designated by
Shimadzu.

6554 Heater is turned off because voltage of the autosampler rack L cooling Heater is turned off because voltage of the autosampler rack L cooling Press the (power button) on the instrument to turn the power OFF and
unit is too high. unit is too high. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6555 Heater is turned off because voltage of the autosampler rack R cooling Heater is turned off because voltage of the autosampler rack R cooling Press the (power button) on the instrument to turn the power OFF and
unit is too high. unit is too high. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6556 Heater is turned off because voltage of the autosampler dehumidifier unit Heater is turned off because voltage of the autosampler dehumidifier unit Press the (power button) on the instrument to turn the power OFF and
is too high. is too high. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6557 Heater is turned off because the autosampler rack L heater has Heater is turned off because the autosampler rack L heater has Press the (power button) on the instrument to turn the power OFF and
overheated and the thermal fuse has blown. overheated and the thermal fuse has blown. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6558 Heater is turned off because the autosampler rack R heater has Heater is turned off because the autosampler rack R heater has Press the (power button) on the instrument to turn the power OFF and
overheated and the thermal fuse has blown. overheated and the thermal fuse has blown. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

6559 The leak sensor in the autosampler low pressure valve has detected an The leak sensor in the autosampler low pressure valve has detected an Press the (power button) on the instrument to turn the power OFF and
abnormal. abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6560 Heater is turned off because the temperature sensor in autosampler rack Heater is turned off because the temperature sensor in autosampler rack Press the (power button) on the instrument to turn the power OFF and
R has detected an abnormal. R has detected an abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6561 Heater is turned off because the temperature sensor in the autosampler Heater is turned off because the temperature sensor in the autosampler Press the (power button) on the instrument to turn the power OFF and
dehumidifier unit is malfunctioning. dehumidifier unit is malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6562 Heater is turned off because the sensor in the autosampler dehumidifier Heater is turned off because the sensor in the autosampler dehumidifier Press the (power button) on the instrument to turn the power OFF and
unit has detected an abnormal. unit has detected an abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6563 The backup parameters for the autosampler and column oven are The backup parameters for the autosampler and column oven are Press the (power button) on the instrument to turn the power OFF and
corrupted. corrupted. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6564 The consumable count data for the autosampler and column oven is The consumable count data for the autosampler and column oven is Press the (power button) on the instrument to turn the power OFF and
corrupted. corrupted. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6565 The front panel of the autosampler may not be installed correctly. The front panel of the autosampler may not be installed correctly. First, check whether the front panel is attached correctly.
Alternatively, the sensor is malfunctioning. Alternatively, the sensor is malfunctioning. If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

6566 Heater is turned off because a rotation problem was detected in the A rotation problem was detected in the cooling fan of the autosampler. Press the (power button) on the instrument to turn the power OFF and
cooling fan of the autosampler. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6567 A rotation problem was detected in the exhaust heat fan at the top of the A rotation problem was detected in the exhaust heat fan at the top of the Press the (power button) on the instrument to turn the power OFF and
rear of the instrument. rear of the instrument. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

Annexure-1 [Page 22 of 430]


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Event ID Event Detail Cause of the Event Measures

6568 Could not detect the home position of the autosampler high pressure Could not detect the home position of the autosampler high pressure Press the (power button) on the instrument to turn the power OFF and
valve. valve. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6569 Teaching has not been performed for the autosampler injection port. Teaching has not been performed for the autosampler injection port. Adjust the position of the needle in relation to the injection port.

6570 System Error System Error Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6571 The temperature sensor in the autosampler dehumidifier unit has The temperature sensor in the autosampler dehumidifier unit has Press the (power button) on the instrument to turn the power OFF and
detected an abnormal value. detected an abnormal value. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6573 Heater is turned off because the temperature sensor in autosampler rack Heater is turned off because the temperature sensor in autosampler rack Press the (power button) on the instrument to turn the power OFF and
plate L has detected an abnormal. plate L has detected an abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6574 Heater is turned off because the temperature sensor in autosampler rack Heater is turned off because the temperature sensor in autosampler rack Press the (power button) on the instrument to turn the power OFF and
plate R has detected an abnormal. plate R has detected an abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6575 Analysis stopped because the position of the needle in relation to the Acquisition stopped because the position of the needle in relation to the Adjust the position of the needle in relation to the rack.
autosampler rack has not been adjusted. rack has not been adjusted.

6576 The position of the needle in relation to the rack set in autosampler rack The position of the needle in relation to the left side rack has not been Adjust the position of the needle in relation to the left side rack.
plate L has not been adjusted. adjusted.

6577 The position of the needle in relation to the rack set in autosampler rack The position of the needle in relation to the right side rack has not been Adjust the position of the needle in relation to the right side rack.
plate R has not been adjusted. adjusted.

6578 The rack ID of the rack set in the autosampler is not correct. The rack ID is not correct. Set the correct rack ID for the rack.

6579 Racks that have the same ID are set in the autosampler. Racks that have the same ID are set in the autosampler. Change the rack ID of either the left or right side rack.

Annexure-1 [Page 23 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

6580 When the autosampler needle was lowered, it hit a foreign object causing When the autosampler needle was lowered, it hit a foreign object causing Press the (power button) on the instrument to turn the power OFF, and
excessive force to be exerted on it. excessive force to be exerted on it. check whether there is shielding material preventing the lowering
operation of the needle inside the instrument. If the error is not resolved,
press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

6590 The detector parameters are corrupted. There is a fault in the non-volatile memory of the detector or a non- Perform calibration (wavelength calibration, absorbance correction,
volatile memory write error has occurred. linearity correction) of the detector. If the error is not resolved, press the
(power button) on the instrument to turn the power OFF and contact your
Shimadzu Sales Office/distributor or a service company designated by
Shimadzu.

6591 The leak sensor of the detector detected a liquid leak. A liquid leak has occurred in the detector. Inspect the detector for liquid leaks, and wipe away any liquids from
around the leak sensor.

6592 The buffer memory of the detector has overflowed. Check the communication environment and operating status of the
instrument and the workstation.
The buffer memory used for transmitting data from the instrument to the
If the error is not resolved, press the (power button) on the instrument to
workstation is full.
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

6593 Could not re-send the data because the buffer memory of the detector Check the communication environment and operating status of the
overflowed during analysis. instrument and the workstation.
Recovery failed when resending transmission data from the instrument to
If the error is not resolved, press the (power button) on the instrument to
the workstation
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

6594 Light intensity was exceeded because the detector took a long Light intensity was exceeded because the detector took a long Calibrate the accumulation time.
accumulation time. accumulation time.

6595 The leak sensor of the detector is malfunctioning. The leak sensor of the detector is malfunctioning. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

Annexure-1 [Page 24 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

6596 Communication between the instrument and the workstation has timed Check the communication environment and operating status of the
out. instrument and the workstation.
Communication between the instrument and the workstation was
If the error is not resolved, press the (power button) on the instrument to
interrupted.
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

6597 The detector cell temperature does not reach the set temperature. The detector cell temperature does not reach the set temperature. Replace the temperature control cell.
If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

6598 The IP address of the instrument is duplicated. The IP address of the instrument is duplicated on a different device. Change the IP addresses so there are no duplicates.
If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

6599 Heater of the cell is turned off because the detector cell temperature has There is a fault in the control circuit of the temperature control cell. Replace the temperature control cell.
exceeded the set value and is increasing.

7705 MS: A hardware error occurred during communication with the MS. A hardware error occurred during communication with the MS (mass Check the cable and power supply, turn OFF the power of all equipment
spectrometer unit). including the PC, and restart them.

7707 MS: The interface type is not APCI. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7708 MS: The interface type is not DUIS. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7709 MS: The interface type is not APPI. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7710 MS: Vacuum level is outside the range. (PG) Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7711 MS: Vacuum level is outside the range. (IG) Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7712 MS: Overheat. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7713 MS: The temperature sensor is disconnected or Interface is not Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.
connected.

7714 MS: The temperature sensor is short-circuited. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

Annexure-1 [Page 25 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7715 MS: An abnormal condition is detected on the heater. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7716 MS: The heater is Off. (DL) Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7717 MS: The temperature is outside the range. (DL) Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7718 MS: The temperature parameter self adjustment has already been done. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7719 MS: Gas flow rate may be insufficient or unstable. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7720 MS: The initial parameter has not been received. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7721 MS: The Method parameter has not been received. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7722 MS: There no event the specified No. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7723 MS: The settling time is longer than the polarity switch waiting time. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7724 MS: The scanspeed is outside of the range. The Settling time may have been changed. Check the change of the Settling time at Log Browser.

7725 MS: The width of Maicroscan is outside the range. (SIM) Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7726 MS: The number of event is outside the range. The number of event exceeds the upper or lower limit. In [MS] tab page in the [Instrument Parameter View], add or remove
events.

7727 MS: The number of Channel is outside the range. (SIM) Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7728 MS: Auto MS/MS dependent event cannot be extended. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7729 MS: A standard sample is being injected. Information Message No action needed.

7750 MS: Interface is not connected. Information Message Connect the interface.

7751 MS: The source window is open. Information Message Close the interface cover.

7753 MS: An error occurred in the high-pressure power supply. (Interface) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7754 MS: The APPI lamp could not light up. There are several possible causes as follows: Replace the APPI lamp with a new one. If the error persists even after the
(1) The gas sealed in the lamp ran out. replacement, contact your Shimadzu representative.
(2) The cable to be connected to the APPI interface is unconnected.
(3) The cable connected to the APPI interface has been disconnected.

7755 MS: The lamp was turned Off due to high temperature of APPI. The APPI interface is overheated. The lamp can light up when the APPI interface cools down. If the problem
recurs, contact your Shimadzu representative.

7756 MS: Overheat. (Interface) Information Message If the temperature does not go down in several minutes, immediately quit
If the temperature does not go down in several minutes, turn Off the LCMSsolution and turn OFF the power of the MS.
power of the MS immediately. It is no problem when changing APCI Interface.

7757 MS: The temperature sensor is disconnected or Interface is not The Interface temperature sensor may be disconnected or its peripheral Contact your Shimadzu representative.
connected.(Iinterface) circuit may have a problem.

7758 MS: The temperature sensor is short-circuited. (Interface) The interface temperature sensor may be short-circuited or its peripheral Contact your Shimadzu representative.
circuit may have a problem.

7759 MS: Interface temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
7760 MS: The temperature sensor is disconnected. (Heat block) The heat block temperature sensor may be disconnected or its peripheral Contact your Shimadzu representative.
circuit may have a problem.

7761 MS: The temperature sensor is short-circuited. (Heat block) Heat block temperature sensor may be short-circuited or its peripheral 1. For safety, stop the instrument and turn OFF the power of the main
circuit may have a problem. unit.
2. Contact your Shimadzu representative.
7762 MS: Heat block temperature is not properlyly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7763 MS: Overheat. (Q1 RF capacitor) If the temperature does not go down in The Q1 RF capacitor temperature control heater or its control circuit may 1. For safety, check for any abnormal conditions (smoke, strange odor)
several minutes, turn Off the power of the MS immediately. have a problem. around the heat block.
2. If there is any abnormal condition or the temperature does not go down
in several minutes, stop the instrument and turn OFF the power of the
main unit.
7764 MS: Overheat. (Q3 RF capacitor) If the temperature does not go down in The Q3 RF capacitor temperature control heater or its control circuit may 1. For safety, check for any abnormal conditions (smoke, strange odor)
several minutes, turn Off the power of the MS immediately. have a problem. around the heat block.
2. If there is any abnormal condition or the temperature does not go down
in several minutes, stop the instrument and turn OFF the power of the
main unit.
7765 MS: Nebulizing gas flow rate may be insufficient or unstable. Data acquisition could not start due to insufficient nebulizing gas flow Check the nebulizing gas flow rate on the instrument monitor. If the gas
The LC pump was stopped and data acquisition was suspended. rate. The LC pump was stopped to prevent contamination of the interface. flow rate does not increase, there may be a problem on gas piping or gas
cylinder. Once sufficient nebulizing gas flow rate is achieved, data
acquisition can start.

7766 MS: The nebulizer gas nozzle is clogged. The nebulizer gas is not properly The nebulizer gas nozzle may be clogged. Perform maintenance on the Check the nebulizer gas nozzle and clear any clogging.. If the error
controlled. nozzle. persists, contact your Shimadzu representative.

7767 MS: Drying gas flow rate may be insufficient or unstable. Drying gas may not be supplied to the instrument or the piping for drying 1. Check the gas supply source and piping.
The LC pump was stopped and data acquisition was suspended. gas may not be done properly. 2. If the problem persists, contact your Shimadzu representative.

7768 MS: The drying gas is not properly controlled. The drying gas flow path is clogged or its pressure sensor or peripheral Contact your Shimadzu representative.
circuit may have a problem.

7769 MS: CID gas flow rate may be insufficient or unstable. CID gas may not be supplied to the instrument or the piping for drying gas 1. Check the gas supply source and piping.
may not be done properly. 2. If the problem persists, contact your Shimadzu representative.

7770 MS: Vacuum level of the IG is insufficient. Vacuum level of the MS has lowered. Check for vacuum leakage on the MS.

7771 MS: IG will be turned Off because the IG vacuum level is insufficient. The vacuum gauge was turned OFF by the protection function since the Check for vacuum leakage on the MS.
vacuum level of the MS lowered.

7772 MS: The detector will be turned Off due to insufficient IG vacuum level. The detector was turned OFF by the protection function since the vacuum Check for vacuum leakage on the MS.
level of the MS was insufficient.

7774 MS: The PG is not connected or has been disconnected. The Pirani gauge to measure low vacuum levels has not been connected Contact your Shimadzu representative.
or the wiring has been disconnected.

Annexure-1 [Page 28 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7775 MS: Vacuum level of the PG is insufficient. Turbo pump does not become Turbo pump does not become ready by the protection function since the Check for vacuum leakage on the MS. When turbo pump still does not
ready. vacuum level of the MS lowered. become a lady, please contact your Shimadzu representative.

7776 MS: Turbo pump does not become ready. Information Message Repair or part replacement may be necessary. Contact your Shimadzu
representative.

7777 MS: Automatic start of the vacuum system, high vacuum error The vacuum level did not reach the specified value in the specific period Check for vacuum leakage. Repair or part replacement may be necessary.
of time during automatic start. Automatic start is stopped. Contact your Shimadzu representative.

7778 MS: Automatic start of the vacuum system, TMP error The rotation of the turbo pump did not stabilize in the specific period of Check for vacuum leakage. Repair or part replacement may be necessary.
time during automatic start. Automatic start is stopped. Contact your Shimadzu representative.

7779 MS: Automatic start of the vacuum system, IG error The IG could not light up in the specific period of time during automatic Check for vacuum leakage. Repair or part replacement may be necessary.
start. Automatic start is stopped. Contact your Shimadzu representative.

7780 MS: Detector protection error due to A/D saturation. Excessively strong ion signals were inputted to the detector continuously. The voltage on the detector is too high. Lower the voltage on the detector.
The switch has been set to OFF in order to protect the detector. When the solvent spray on the interface is uneven, the DL may suck in
droplets.
Adjust the nebulizing gas flow rate and LC pump flow rate. When an ESI
interface is used, the ti
7781 MS: An error occurred in the high-frequency power supply. (Qarray) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

7782 MS: An error occurred in the high-frequency power supply. (Multipole) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

7783 MS: An error occurred in the high-frequency power supply. (Q1 Main rod) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

7784 MS: An fan error occurred in the high-frequency power supply. (Q1 Main The high-frequency power supply fan stopped. Contact your Shimadzu representative.
rod)

7785 MS: An error occurred in the high-frequency power supply. (Collision Cell) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

7786 MS: An fan error occurred in the high-frequency power supply. (Collision The high-frequency power supply fan stopped. Contact your Shimadzu representative.
Cell)

Annexure-1 [Page 29 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7787 MS: An error occurred in the high-frequency power supply. (Q3 Main rod) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

7788 MS: An fan error occurred in the high-frequency power supply. (Q3 Main The high-frequency power supply fan stopped. Contact your Shimadzu representative.
rod)

7789 MS: FCV-20A error. Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

7800 MS: Auto start of the vacuum system started. Information Message No action needed.

7801 MS: Auto stop of the vacuum system started. Information Message No action needed.

7802 MS: Auto start of the vacuum system was suspended. Information Message No action needed.

7803 MS: Auto stop of the vacuum system was suspended. Information Message No action needed.

7804 MS: Turbo molecular pump was started. Information Message No action needed.

7805 MS: Turbo molecular pump was stopped. Information Message No action needed.

7806 MS: Rotary pump was started. Information Message No action needed.

7807 MS: Rotary pump was stopped. Information Message No action needed.

7808 MS: Leak valve was opened. Information Message No action needed.

7809 MS: Leak valve was closed. Information Message No action needed.

7830 MS: Survey Event which does not have Dependent Events. Do you wish to Data is acquired even though there are Survey Events without Dependent To acquire data by Survey Events without Dependent Events, click [OK],
continue? Events. and to set Dependent Events, click [Cancel].

8494 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8901 MS: Command code error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

Annexure-1 [Page 30 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8902 MS: Invalid parameters were sent to MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.

8903 MS: Data size error on MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.

8904 MS: Status error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

8905 MS: Detected undefined error in communication with MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.

8906 MS: Access error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

8907 MS: Data error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

8950 MS: Filament 1 consumed. The ion source filament is open (burned out), or it is not installed Check the filaments, or replace them. When filaments are replaced,
properly. The filaments were switched, but the other filament does not perform auto tuning.
operate normally.

8951 MS: Filament 2 consumed. The ion source filament is open (burned out), or it is not installed Check the filaments, or replace them. When filaments are replaced,
properly. The filaments were switched, but the other filament does not perform auto tuning.
operate normally.

8952 MS: Filament 1 consumed. Filament switched. The ion source filament is open (burned out), or not properly installed. Perform auto tuning using the other filament. If the same message is
displayed after switching filaments, check the filaments, or replace them.

8953 MS: Filament 2 consumed. Filament switched. The ion source filament is open (burned out), or not properly installed. Perform auto tuning using the other filament. If the same message is
displayed after switching filaments, check the filaments, or replace them.

8954 MS: Filament 1 consumed. Data acquisition stopped. Both filaments 1 and 2 are open (burned out). Replace the filaments; then perform Auto Tuning.

8955 MS: Filament 2 consumed. Data acquisition stopped. Both filaments 1 and 2 are open (burned out). Replace the filaments; then perform Auto Tuning.

Annexure-1 [Page 31 of 430]


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Event ID Event Detail Cause of the Event Measures

8956 MS: Filament in ion gauge consumed. Since the ion gauge filament is open (burned out), the ion gauge cannot Contact your Shimadzu Service Representative.
function properly.

8957 MS: Filament in ion gauge has consumed. Filament in ion source will turn Filament in ion gauge has been consumed. High vacuum can not be Contact your Shimadzu Service Representative.
off. measured and instrument damage cannot be prevented. Filament in ion
source will turn off and RF power and detector high voltage are switched
off.

8958 MS: Filament in ion gauge has consumed. Data acquisition will stop. Filament in ion gauge is burned out. High vacuum cannot be measured Contact your Shimadzu Service Representative.
and instrument damage cannot be prevented. Data acquisition will stop.

8959 MS: Ion gauge can not be controlled normally. Ion gauge can not be read normally, so high vacuum can not be measured. Check for vacuum leaks. Repair or parts replacement may be necessary.
The degree of vacuum is not enough or ion gauge circuit has trouble. Contact your Shimadzu Service Representative.

8960 MS: It is too hot inside MS. Vacuum system will shut down automatically. The temperature inside the MS is over 70C. Vacuum system will stop Check that the MS is used with the appropriate settings and the suction
because MS may not operate properly (LED red blink). The MS may not port is not closed. Check the ventilation fan for proper operation (fan
be properly configured. The temperature inside the MS may be high rotates) while the MS is switched on. Start the vacuum system after the
because the suction port is closed, the ventilation fan is not working, or temperature of instrument goes down sufficiently. If this message recurs,
the electronics temperature sensor has problems. repair or parts replacement may be necessary. Contact your Shimadzu
Service Representative.

8961 MS: An abnormality occurred in the vacuum system. The vacuum system The vacuum (back pressure of turbo molecular pump as observed by the Verify that the foreline pump is operating. Check for vacuum leaks.
will stop automatically. Pirani gauge) has dropped below the acceptable threshold. The RF power,
detector high voltage and filament are immediately switched off (red LED
is on). If the vacuum does not recover, the vacuum system is shut down
automatically (red LED is on). This message may be displayed if a
vacuum leak is occurring.

8962 MS: High Vacuum error (turbo molecular pump 1). Vacuum system will A problem has occurred with the turbomolecular pump 1 operation Check for vacuum leaks. Repair or parts replacement may be necessary.
shut down automatically. (revolutions, current, temperature, etc.). The RF power, detector high Also, check if the instrument has been operated beyond the specified
voltage and filament are immediately switched off, and the vacuum temperature range. If neither has occurred, repair or part replacement may
system is shut down automatically (red LED is on). This message can be required. Contact your Shimadzu Service Representative.
also be displayed if there is a vacuum leak.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8963 MS: High Vacuum error (turbo molecular pump 2). Vacuum system will A problem has occurred with the turbomolecular pump 2 operation Check for vacuum leaks. Repair or parts replacement may be necessary.
shut down automatically. (revolutions, current, temperature, etc.). The RF power, detector high Contact your Shimadzu Service Representative.
voltage and filament are immediately switched off, and the vacuum
system is shut down automatically (red LED is on). This message can
also be displayed if there is a vacuum leak.

8964 MS: Turbo molecular pump 1 isn't ready. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The RF power, detector high Contact your Shimadzu Service Representative.
voltage and filament are immediately switched off.

8965 MS: Turbo molecular pump 2 isn't ready. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The RF power, detector high Contact your Shimadzu Service Representative.
voltage and filament are immediately switched off.

8966 MS: Vacuum system not ready. The vacuum (back pressure of turbo molecular pump as observed by the Verify that the foreline pump is operating. Check for vacuum leaks.
Pirani gauge) has dropped below the acceptable threshold. The RF power,
detector high voltage and filament are immediately switched off (red LED
is on). If the vacuum does not recover, the vacuum system is shut down
automatically (red LED is on). This message may be displayed if a
vacuum leak is occurring.
Threshold: GCMS-QP2010 100Pa

8967 MS: Vacuum level deterioration. The degree of vacuum is insufficient. Causes of decreased vacuum Check for a vacuum leak, and verify the carrier gas flow rate setting and
include vacuum leaks, high carrier gas flow through the column, large the solvent elution time.
amount of solvent vaporization, etc.

8968 MS: Filament turned off. Filament turned off and the detector was powered off for vacuum When vacuum is sufficient, the filament is turned back on.
protection. When vacuum is sufficient, the filament is turned back on.

8969 MS: Heater in MS turned off. MS ion source and DI heater were powered off for vacuum protection. When vacuum is sufficient, the heater is turned back on.
When vacuum is sufficient, the heater is turned back on.

8970 MS: Wire in pirani gauge is broken. Wire in Pirani gauge is broken. Low vacuum cannot be measured and the Contact your Shimadzu Service Representative.
instrument cannot be protected from damage.

8971 MS: R.F. power source error. The RF power source is out of tune. Perform auto tuning. If this message also appears during auto tuning,
contact your Shimadzu Service Representative.

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Event ID Event Detail Cause of the Event Measures

8972 MS: Trap current is insufficient. Either the ionization mode and ion source do not match, or there is a Verify whether the ion source type specified in the System Configuration
problem with a filament. matches the ion source installed in the instrument. Check or replace the
filament.

8973 MS: Total current is insufficient. Either the ionization mode and ion source do not match, or there is a Verify whether the ion source type specified in the System Configuration
problem with a filament. matches the ion source installed in the instrument. Check or replace the
filament.

00f6 This function is not supported. Error Message Contact your Shimadzu representative.

0100 Unexpected error occurred. Error Message Contact your Shimadzu representative.

0101 Failed. Failed to finish the processing. If any additional message is shown, take necessary actions according to
it.

0102 Invalid argument - Debug. Error Message Contact your Shimadzu representative.

0103 Insufficient memory. There is insufficient memory for the system to perform processing Close all unnecessary applications. If this does not solve the problem,
normally. Too many operations occurring in Postrun can require more reboot the PC; then restart the software.
memory than is available.

0104 Failed to initialize OLE. OLE system may not be installed - Debug. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

0105 Object does not support the interface. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

0106 Object does not support aggrigation. Error Message Contact your Shimadzu representative.

0107 The CLSID is invalid against the ProgID. Information Message Contact your Shimadzu representative.

0108 OLE system is already initialized. Information Message Contact your Shimadzu representative.

0109 CLSID is not registered correctly. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

010A Failed to write the information to the registry. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

010B Failed to read the information from the registry. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

010C The version for OLE library does not match. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

010D The file already exists. The file name specified already exists on the drive. Specify a different file; then execute the command again.

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Event ID Event Detail Cause of the Event Measures

010E File is not found. The specified file could not be found. Use Data Explorer or Windows Explorer to verify the existence and
location of the file. Execute the command again, specifying the correct file
and location.

010F Failed to revert storages transaction. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

0110 Invalid function. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

0111 Insufficient disk space. There is insufficient space on the disk to save the file. Delete unnecessary files or back up files to free up space on the disk.

0112 Failed to perform ActiveX function because of illegal call. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

0113 Failed to perform ActiveX function because of short of memory. The program failed to finish the processing properly because of If this error recurs, reboot the computer and try using the program again.
insufficient memory available for it.

0114 Failed to perform ActiveX function because of invalid property array index. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

0115 The specified module is not found. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

0300 Failed to open the method file. The Method File may be in use in another LabSolutions window. If this is 1. Try executing the command again after closing the other window.
not the case, the file may be corrupted. 2. If the error occurs again, the method file is probably corrupted. Close all
applications, and execute error checking at Windows disk properties. Then
create a new Method file.

0301 Failed to open the data file. The data file may be in use in another LabSolutions window. If this is not 1. Try executing the command again after closing the other window.
the case, the file may be corrupted. 2. If the error occurs again, the data file is probably corrupted. Close all
applications, and execute error checking at Windows disk properties.

0302 Failed to open the batch file. The Batch file may be in use in another LabSolutions window. If this is not 1. Try executing the command again after closing the other window.
the case, the file may be corrupted. 2. If the error occurs again, the method file is probably corrupted. Close all
applications, and execute error checking at Windows disk properties. Then
create a new Batch file.

0303 Failed to open the tuning file. The Tuning File may be in use in another LabSolutions window. If this is 1. Try executing the command again after closing the other window.
not the case, the file may be corrupted. 2. If the error occurs again, the tuning file is probably corrupted. Close all
applications, and execute error checking at Windows disk properties. Then
create a new Tuning file.

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Event ID Event Detail Cause of the Event Measures

0304 Failed to open the UV library file. The Library File may be in use in another LabSolutions window. If this is 1. Try executing the command again after closing the other window.
not the case, the file may be corrupted. 2. If the error occurs again, the method file is probably corrupted. Close all
applications, and execute error checking at Windows disk properties. Then
create a new Library file.

0305 Failed to open the report format file. The Report Format File may be in use in another LabSolutions window. If 1. Try executing the command again after closing the other window.
this is not the case, the file may be corrupted. 2. If the error occurs again, the method file is probably corrupted. Close all
applications, and execute error checking at Windows disk properties. Then
create a new Report Format file.

0306 Failed to open the configuration file. The Configuration File may be in use in another LabSolutions window. If If the error occurs again, the configuration file is probably corrupted. Close
this is not the case, the file may be corrupted. all applications, and execute error checking at Windows disk properties.
Then close Windows, and reboot. If the error still occurs, the application is
not running properly. Try the solution described below.
Close all system applications._Using Explorer, open the following
directory, which is located on the drive where the software is installed.
(Assume that this is the C: drive.) C:\LabSolutions\System. In this folder,
rename the System Configuration File "LCSys1.cfg" to "LCSys1.bak" (if a
file with this name already exists, use a different name).
Finally, restart the Analysis Application. The System Configuration File
will be created with default values.
Note
This method deletes all of the System Configuration settings. Once
normal operation is restored, all of the System Configuration settings
must be entered again.
Note
0307 Failed to save the method file. Either the Method file is corrupted, or there is insufficient memory. 1. Try saving another Method file. If this is successful, then the first file is
corrupted. Close all applications, and execute error checking at Windows
disk properties. Then create a new Method file.
2. If another Method file cannot be saved, there may be insufficient
memory. Close all unnecessary applications.

0308 Failed to save the data file. Either the data file is corrupted, or there is insufficient memory. 1. Try saving another data file. If this is successful, then the first file is
corrupted. Close all applications, and execute error checking at Windows
disk properties.
2. If another data file cannot be saved, there may be insufficient memory.
Close all unnecessary applications.

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Event ID Event Detail Cause of the Event Measures

0309 Failed to save the batch file. Either the Batch file is corrupted, or there is insufficient memory. 1. Try saving another Batch file. If this is successful, then the first file is
corrupted. Close all applications, and execute error checking at Windows
disk properties.
2. If another Batch file cannot be saved, there may be insufficient memory.
Close all unnecessary applications.
030A Failed to save the tuning file. The tuning file may be damaged or memory is insufficient. 1. If other tuning files can be saved, the file is damaged. Close all
applications and check for a drive error. Then, create a new tuning file.
2. If other tuning files cannot be saved either, memory may be insufficient.
Close all unnecessary applications. Disk free space will be reserved as an
additional memory.

030B Failed to save the UV library file. Either the Library File is corrupted, or there is insufficient memory. 1. Try saving another Library File. If this is successful, then the first file is
corrupted. Close all applications, and execute error checking at Windows
disk properties.
2. If another Library File cannot be saved, there may be insufficient
memory. Close all unnecessary applications.
030C Failed to save the report format file. Either the Report Format File is corrupted, or there is insufficient memory. 1. Try saving another Report Format File. If this is successful, then the
first file is corrupted. Close all applications, and execute error checking at
Windows disk properties. Then create a new Report Format File.
2. If another Report Format File cannot be saved, there may be insufficient
memory. Close all unnecessary applications.

030D Failed to save the configuration file. Either the configuration file is corrupted, or there is insufficient memory. 1. The configuration file may be corrupted. Close all applications, then
execute error checking at Windows disk properties. Set up a new
configuration, and save it to overwrite the existing file.
2. There may be insufficient memory. Close all unnecessary applications.

030E Save current method file? Changes have been made to the Method file. Confirm whether to save the
changes or close the file without saving the changes. Information Message

030F Save current data file? Changes have been made to the data file. Confirm whether to save the
changes or close the file without saving the changes. Information Message

0310 Save current batch file? Changes have been made to the Batch file. Confirm whether to save the
changes or close the file without saving the changes. Information Message

0311 Save current tuning file? Changes have been made to the Tuning File. Confirm whether to save the
changes or close the file without saving the changes. Information Message

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Event ID Event Detail Cause of the Event Measures

0312 Save current library file? Changes have been made to the Library File. Confirm whether to save the
changes or close the file without saving the changes. Information Message

0313 Method file is not found. The specified Method file could not be found.
Information Message

0314 Data file is not found. The specified data file could not be found.
Information Message

0315 Batch file is not found. The specified Batch file could not be found. 1. Verify the path (drive and folder)in the case of a file management
configuration.
2. Verify the Batch file name.
0316 Tuning file is not found. The specified Tuning File could not be found. 1. Verify the path (drive and folder).
2. Verify the Tuning File name.
0317 UV library file is not found. The specified Library File could not be found. 1. Verify the path (drive and folder)in the case of a file management
configuration.
2. Verify the Library File name.
0318 Report format file is not found. The specified report format file could not be found. 1. Verify the path (drive and folder) in the case of a file management
configuration.
2. Verify the report format file name.
0319 Configuration file is not found. The System Configuration File could not be found. Reinstall the software. Specify the Configuration Settings again.

031A Failed to open the file. The specified file could not be found. 1. Verify the path (drive and folder) in the case of a file management
configuration.
2. Verify the file name.
031B Failed to save the file. Either the file is corrupted, or there is insufficient memory. 1. Try saving another file. If this is successful, then the first file is
corrupted. Close all applications, and execute error checking at Windows
disk properties.
2. If the other file cannot be saved, there may be insufficient memory.
Close all unnecessary applications.
031C Failed to get the file. The specified file could not be get. Use Data Explorer or Windows Explorer to verify the existence and
location of the file in the case of a file management configuration. Execute
the command again, specifying the correct file and location.Use Data
Explorer to verify the existence and location of the file in the network
configuration. The file used for the acquisition cannot be used by the
analysis.

031D Save current data file? Changes have been made to the data file. Confirm whether to save the
changes or close the file without saving the changes. Information Message

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Event ID Event Detail Cause of the Event Measures

031E Successfully converted file from CLASS-5000 File. As your selected file was in the CLASS-5000 format, it has been
converted. Information Message

031F Failed to convert file from CLASS-5000 file. The selected file was in CLASS-5000 format, but could not be converted Restart the PC and try again. If the attempt fails again, the file may be
to the new file format. corrupted. You can verify whether the file can be opened in CLASS-5000.

0320 This file has been converted from other file type. You must save it with a The "Save" command cannot be used for a file that has just been Save the file with a new name using the "Save As" command.
different file_name. converted from another format.

0321 This file is read-only. You must save it with a different file_name. This file has a read-only attribute. No changes can be saved. Either save the file using a different file name, or cancel the Save
operation.

0322 A file_name cannot contain any of the following characters: The file name uses invalid characters. The characters \ / : * ? < > | " cannot be used in Windows file names. Do
\/:*?"<>| not use these characters in the file name.

0323 Save current report format file? Changes have been made to the report format file. Confirm whether to
save the changes or close the file without saving the changes. Information Message

0326 Save report format in current data file? The report format in the data file has been changed. Specify whether or not to save the report format.

0327 The file "PsiPort Instrument Method" is not found. The specified PsiPort Instrument Method file could not be found. 1. Verify the path (drive and folder).
2. Verify the PsiPort Instrument Method file name.

0328 Please change file name length less or equal to 80, because selected file Selected file name is too long. Please change file name length (with extension) less or equal to 80.
name is too long.

0330 The specified drive does not exist. The wrong drive was specified. Enter the correct drive name.

0331 The specified folder does not exist. The wrong directory (folder) was specified. Enter the correct folder name.

0332 Specified directory does not exist. Create directory? The specified directory does not exist. To create the directory, click [OK]. To cancel the creation, click [Cancel].
Next, enter the correct folder, and execute again.

0333 Failed to create the folder. The directory could not be created. 1. Execute the command again.
2. If the error re-occurs, create the folder using Explorer.

0334 Insufficient disk space. There is insufficient space on the drive specified, so the file cannot be 1. If the specified drive is on the hard drive, empty the Recycle Bin.
saved. 2. Back up unnecessary files, and delete them from the drive.

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Event ID Event Detail Cause of the Event Measures

0335 Failed to read file. Either the desired information does not exist in the file, or the file is Execute the command again. If the error re-occurs, the file may be
corrupted. corrupted. Close all applications; then execute error checking at Windows
disk properties.

0336 Invalid file type. The wrong type of file was specified. Check the file type; then select the correct type of file.

0337 Another application is using this file. The file is currently being used by another window. Close the window that is currently using the file; then open the file again.

0338 Another application is using this file. Open as read only. This file is currently being used by another program, but it can be opened To open the file as read-only, click on OK.
as a read-only file. Note
When the file is opened with a read-only attribute, any changes to the file
cannot be saved with the "Save" command. To save the changes, save the
file with a different name, using the "Save_As" command. To open the file,
change it, and save it with the same name, click on the Cancel button,
close the application which is using the file or wait until the current
processing is completed, and then open the file again. Alternatively, if the
file attribute is read-only, the read-only attribute could be removed for the
file; then execute the command to open the file.
0339 This file is write-protected. Either the file is being used by another application, or the file has a read- If the file is being used by another application, close that application; then
only attribute to prevent overwriting the file. re-open the file. If the file attribute is read-only, the read-only attribute
could be removed for the file; then execute the command to open the file.

033A This file is write-protected. Open as read only. Either the file is being used by another application, or the file has the To open the file as read-only, click OK.
read-only attribute. Confirm whether to open the file as read-only. Note
When the file is opened with the read-only attribute, any changes to the
file cannot be saved by the "Save" command. To save the changes, save
the file with a different name, using the "Save As" command. To open the
file, change it, and save it with the same name, click on the Cancel button,
close the application which is using the file or wait until the current
processing is completed, and then open the file again. Alternatively, if the
file attribute is Read-only, the read-only attribute could be removed for
the file; then execute the command to open the file.
033B File with same name already exists. Another file with the same name as the specified file name exists on that 1. Specify a different file name.
drive. 2. Specify a different drive.

033C The same file exists. Are you sure you want to overwrite it? Another file having the same name as the specified filename exists on Click Yes to save the file, overwriting the existing file. The information in
that drive. This message is to verify whether to save the new file by the existing file is lost. To save the file with a different file name, click No,
overwriting the existing file. and then save the file with the "Save As" command.

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Event ID Event Detail Cause of the Event Measures

033D Cannot write to file Either there is insufficient disk space, or the file is corrupted. Increase the amount of available space on the disk, and execute the
command again. To increase the amount of available space:_1. If the
specified drive is on the hard drive, empty the Recycle Bin.
2. Back up unnecessary files, and delete them from the drive.

033E Failed to read the file. The file is corrupted. Execute the command again. If the same error occurs, close all
applications; then execute error checking at Windows disk properties.

033F Failed to open the file because too many files are open. Please close The maximum number of open files is determined by the system. There may be insufficient memory.Close unnecessary applications.
unused files.

0340 Value is less than minimum limit. A value below the range minimum was entered. Check the allowable setting range; then enter an appropriate value. To
obtain the range, refer to LabSolutions Help.

0341 Value is greater than maximum limit. A value above the range maximum was entered. Check the allowable setting range; then enter an appropriate value. To
obtain the range, refer to LabSolutions Help.

0342 Value is not correct. An unsuitable value was entered. Check the allowable setting range or maximum number of characters;
then enter an appropriate value. For information, refer to LabSolutions
Help.

0343 Cannot change this information. Your changes are invalidated. An attempt was made to edit and save a parameter, but the user does not Check the user rights in the User Administration window.
have the rights to edit that parameter.

0344 Failed to create window. The disk is corrupted, or there is insufficient memory. 1. The disk may be corrupted. Close all applications; then execute error
checking at Windows disk properties. Then execute the command again.
2. There may be insufficient memory. Close all unnecessary applications.
3. Reinstall the software.

0345 Failed to run_the application. The application could not be started due to a system problem. Try again. If the error re-occurs, close all applications, and restart
Windows; then try to execute the command again. If the error still occurs,
reinstall the software.

0346 No chromatogram is loaded. Because a chromatogram is not open, the specified processing could not Check whether the data acquisition has been interrupted or the data
proceed. processing parameters are correct, load the data file, view the
This occurs when data is processed that has been interrupted from data chromatogram you want to process, and select it.
acquisition.
0347 No spectrum is loaded Because a mass spectrum is not open, the specified processing could not Open a data file and specify the mass spectrum. In Postrun analysis, the
proceed. mass spectrum is displayed by double-clicking on the chromatogram.

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Event ID Event Detail Cause of the Event Measures

0348 Failed to access log file. The log file could not be accessed. If Windows NT is being used, verify whether the user can access the Log
file directory.

0349 Failed to write operation log. Either there is insufficient space on the specified drive to write to the file, If Windows NT is being used, verify whether the user has access to the
or the user does not have the rights to access the Log file folder. Log file directory. To increase the amount of available space on the
drive:_1. If the specified drive is on the hard drive, empty the Recycle Bin.
2. Back up unnecessary files, and delete them from the drive.

034A Backup for log files has been created. Every month, the first time the LabSolutions software is opened, the The compressed log file is stored in a file named "LG(year)(month).lzh" in
contents of the log files are compressed and backed up. The log file itself the Log folder of the software installation directory.
is deleted.

034B Log file was compressed. A backup of the log file will be made and compressed when this software A backup of the log file will be made and compressed when this software
is started up at the beginning of the month. is started up at the beginning of the month. The compressed log file is
saved in the Log folder under the installation folder in the format
"LG(year)(month).lzh".

034C Failed to create files on disk. Either there is insufficient memory, there is insufficient disk space, or the 1. If there is insufficient memory, close unnecessary applications.
disk is write-protected. 2. Verify whether there is insufficient space on the hard drive. To increase
the amount of available space on the hard drive:
1) If the specified drive is on the hard drive, empty the Recycle Bin.
2) Back up unnecessary files, and delete them from the drive. Move the
write-protect attribute.

034D Failed to load Dynamic Linked Library. The Dynamic Linked Library (DLL) does not exist, or it may be corrupted. 1. The file may be corrupted. Close all applications, and then execute error
checking at Windows disk properties.
2. Reinstall the software.
034F Terminated by User. Processing was stopped due to user request.
Information Message

0350 Failed to copy the file. Either there is insufficient space on the copy destination drive, or an If there is insufficient disk space, increase the available disk space.
application is using a file with the same name. Close the application that is using the file with the destination file name;
then copy the file.

0351 Failed to delete the file. Either the file to delete does not exist, or it is being used by an Verify the existence of the file to be deleted. Close the application that is
application. using the file; then delete the file.

0353 Failed to create new project (folder). A project (folder) of the same name may already exist. Try creating the new folder using a different folder name.

0354 This project(folder) already exists. A project (folder) of the same name already exists. Try creating the new folder using a different folder name.

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Event ID Event Detail Cause of the Event Measures

0355 Are you sure you want to delete this project (folder)? This is a prompt to confirm the deletion of the project (folder). Click the [OK] button to delete the project (folder) or the [Cancel] button
to cancel.

0356 Files exist in the project (folder). Must delete files before deleting project Existing files of a project must be deleted before the project can be Delete all the files in the project and then delete the folder.
(folder). deleted.

0357 Failed to remove the project(folder). The project has not been deleted. Reboot the computer, and then delete the project. If the project cannot be
deleted, try using Windows Explorer to delete it. If deletion cannot be
done using Windows Explorer, the current user may not have the authority
to delete this project folder. Contact your network administrator to assign
the necessary permissions.

0359 Configuration settings are not correct. Instrument configuration settings do not match with the actual Check the instrument configuration and optional settings.
installation.

035A The file path is too long. Shorten the save directory and file name so that The entered file path is too long. Shorten or change the save directory and file name so that the file path is
the file path is 259 single-byte characters or less. 259 single-byte characters or less.

0360 Failed to display Help. The Help file could not be found. Verify that the LabSolutionsHelp.chm and LabSolutionsMessageHelp.chm
files exist in the LabSolutions PROGRAM folder. If they cannot be found,
reinstall the software.

0361 The instrument is not connected, or is already in use. The analytical instrument is not connected, or is already in use. Make sure that the analytical instrument is turned ON and is running
normally, and that it is not being used by others. Also, check the
connection cables.

0362 Once you apply audit trail to method file, you cannot cancel the function. This warning states that the audit trail function cannot be canceled once Select "Yes" to specify the Audit Trail function for the Method, or "No" to
Are you sure you want to apply? it has been specified for a Method. cancel.

0363 File saving was canceled by user. The file save operation was canceled in progress.
Information Message

0367 The application is running on Snap Shot mode right now. You are trying to save a data file opened from Snap Shot as a new data Click [Cancel] to continue Snap Shot mode. Click [OK] to terminate Snap
[File SaveAs] operation will terminate Snap Shot mode. file. If you continue to [Save As], Snap Shot mode will terminate and new Shot mode and to save as new data file for analyzing new data file. It
Do you really want to save file even if you cancel the Snap Shot mode? [Save As] data file will be re-opened. should be mentioned that a file name opened in Snap Shot mode could
not be used for a [Save As] file name.

0368 You cannot overwrite a file opened in Snapshot mode. A data file being viewed in Snap Shot mode cannot be saved with the To save a Snap Shot data file, specify a different file name.
same name. Click OK to cancel the save operation.

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Event ID Event Detail Cause of the Event Measures

036B Once you apply audit trail to configuration file, you cannot cancel the This message means that once you apply audit trail to config file you Click [Yes] to apply audit trail. Click [No] to cancel this function.
function. cannot cancel the function.
Are you sure you want to apply?
036C Are you sure you want to delete the template file? You tried to delete a template file. Click [Yes] to delete template file. Click [No] to cancel.

036D You cannot overwrite the existing file. Rewriting the existing file is prohibited by Policy setting. Save as other file name.

036E Current method file will be saved. This message is displayed when the method file is modified at selecting Click [OK] to save the method file and to start plotting chromatogram.
"Plot" in Data Acquisition. Click [Cancel] to cancel the save and plotting.

036F System error occurred. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

0370 Please install Adobe Reader. Adobe Reader must be installed to read online manual. Install Adobe Reader along the procedure written in Operation Manual.

0371 Succeeded to convert the specified files to Acrobat Documents This message means specified file can be successfully converted to
Acrobat Document. Information Message

0372 Failed to send e-mail. Fail to send mail by uncertain cause. Confirm send mail settings and network setting to send mail.

0373 E-mail settings are not correct. Send mail setting is invalid. Set right send mail setting.

0374 Failed to load e-mail setting parameters. This error can not be assigned. Re-try to set send mail setting. If this problem cannot be solved by this
procedure, re-start PC and try again to set parameters.

0375 Disable to send e-mail function, on currently setting. Send mail setting is invalid. Set right send mail setting.

0376 Failed to download to the instrument. Fail to download the instrument parameter to analytical instrument. Confirm system configuration setting followed by re-start the
LabSolutions. In addition, confirm the instrument condition and
connection between both instrument and PC.

0377 Failed to load XML purser. XML conversion program is not installed correctly. Re-install the LabSolutions.

0378 Failed to create the XML file. Fail to convert to XML file format. Restart the PC and try again. If the attempt fails again, the file may be
corrupted. You can verify whether the file can be opened in LabSolutions.

0379 There is no specified path. There is no specified path. Specify the existing path and try again.

037A The data file name is not specified. There is no specified data file. Specify the data file and try again.

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Event ID Event Detail Cause of the Event Measures

037B The destination file name is not specified. The file name for conversion of XML format is not specified. Specify the file name and try again.

037C Failed to open the sequence file. This file has been used on other window. If the file is not in use, this may 1. Close the file and try again.
be corrupted. 2. If the attempt fails again, this file may be corrupted.

037D Failed to open the waveform file. This file has been used on other window. If the file is not in use, this may 1. Close the file and try again.
be corrupted. 2. If the attempt fails again, this file may be corrupted.

037E Invalid parameter for From field Parameter in "From" field is invalid. Input correct parameter.

037F Invalid parameter for To field Parameter in "To" field is invalid. Input correct parameter.

0380 Invalid server name. Parameter in "Server name" field is invalid. Input correct parameter.

0381 Incorrect port number. Parameter in "Port No" field is invalid. Input correct parameter.

0382 E-mail transmission test has been completed successfully. This message means Send Email Test can be successfully performed.
Information Message

0383 Data file has been converted to AIA ANDI file. This means that the LabSolutions data file was successfully converted.
Information Message

0384 Failed to convert file from data file. The selected file was in LabSolutions format, but could not be converted Reboot the PC and try again. If the attempt fails again, the file may be
to the new file format. corrupted. You can verify whether the file can be opened in LabSolutions.

0385 CHROMATOPAC file has been converted to LabSolutions file This message means specified file can be successfully converted to
LabSolutions file format. Information Message

0386 Failed to convert file from CHROMATOPAC file. Fail to convert from CHROMATOPAC file. Restart the PC and try again. If the attempt fails again, the file may be
corrupted. You can verify whether the file can be opened in
CHROMATOPAC.

0387 CLASS-LC10/GC10 file has been converted to LabSolutions file. This message means specified file can be successfully converted to
LabSolutions file format. Information Message

0388 Failed to convert file from CLASS-LC10/GC10 file. The selected file was in CLASS-LC10/GC10 format, but could not be Restart the PC and try again. If the attempt fails again, the file may be
converted to the new file format. corrupted. You can verify whether the file can be opened in CLASS-
LC10/GC10.

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Event ID Event Detail Cause of the Event Measures

0389 CLASS-VP file has been converted to LabSolutions file. This message means specified file can be successfully converted to
LabSolutions file format. Information Message

038A Failed to convert file from CLASS-VP file. Fail to convert from CLASS-VP file. Restart the PC and try again. If the attempt fails again, the file may be
corrupted. You can verify whether the file can be opened in CLASS-VP.

038B AIA ANDI file has been converted to LabSolutions file. This means that the AIA ANDI file was successfully converted.
Information Message

038C Failed to convert file from AIA ANDI file. The selected file was in AIA ANDI format, but could not be converted to Restart the PC and try again. If the attempt fails again, the file may be
the new file format. corrupted

038D ASCII file has been converted to LabSolutions file. This means that the LabSolutions data file was successfully converted.
Information Message

038E Failed to convert file from ASCII file. Fail to convert from ASCII file. Restart the PC and try again. If the attempt fails again, the file may be
corrupted. You can verify whether the file is created with predetermined
format.

038F Failed to open the UV spectrum file. This file has been used on other window. If the file is not in use, this may 1. Close the file and try again.
be corrupted. 2. If the attempt fails again, this file may be corrupted.

0390 Failed to register to the Agent database. Failed to register to the CLASS Agent because the some kind of errors Confirm the error contents in the Output Window, and then optimize the
occurred. Agent setting.

0391 Failed to connect to Shimadzu Authentication Server. Fail to connect to User Authentication Tool. The PC network may be disconnected. Confirm the PC network
connection.

0392 This application is already running. You try to execute the application which has been already executed. Close the application and then try again.

0393 Once you apply this setting, you cannot cancel the function. Are you sure This message confirm you because you cannot unlock this setting after
you want to apply? applying it. Information Message

0394 Incorrect method section information A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

0395 Raw data information is incorrect. Information Message Contact your Shimadzu representative.

0396 Failed to write the file Either there is insufficient disk space, or the file is corrupted. Increase the amount of available space on the disk, and execute the
command again. To increase the amount of available space:_1. If the
specified drive is on the hard drive, empty the Recycle Bin.
2. Back up unnecessary files, and delete them from the drive.

Annexure-1 [Page 46 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0397 CLASS-LC10 file has been converted to JCAMP file. This message means specified file can be successfully converted to
JCAMP file format. Information Message

0398 Failed to convert file from CLASS-LC10 file. The selected file was in CLASS-LC10 format, but could not be converted Restart the PC and try again. If the attempt fails again, the file may be
to the new file format. corrupted. You can verify whether the file can be opened in CLASS-LC10.

0399 CLASS-VP file has been converted to JCAMP file. This message means specified file can be successfully converted to
JCAMP file format. Information Message

039A Failed to convert file from CLASS-VP file. Fail to convert from CLASS-VP file. Restart the PC and try again. If the attempt fails again, the file may be
corrupted. You can verify whether the file can be opened in CLASS-VP.

039B Batch File has been converted to ASCII file. Message for notifying that the specified file has been converted to an
ASCII file. Information Message

039C Failed to convert file from batch file. Batch File cannot be converted to ASCII file. Restart the PC and try again. If the attempt fails again, the batch file may
be corrupted. Make sure that the file can be read normally by the
application.

039D Data File has been converted to ASCII file. Message for notifying that the specified file has been converted to an
ASCII file. Information Message

039E Failed to convert file from data file. Data File cannot be converted to an ASCII file. Restart the PC and try again. If the attempt fails again, the data file may
be corrupted. Make sure that the file can be read normally by the
application.

039F An error occurred on the analytical instrument. Check the details of the An error occurred on the analytical instrument. Check the details of the error at [Output Window] or [Log Browser].
error at [Output Window] or [Log Browser].

03A0 Failed to open the MS U161library file. The Library File may be in use in another window. If this is not the case, If the error occurs again, the Library File is probably corrupted. Close all
the file may be corrupted. applications, and execute error checking at Windows disk properties. Then
create a new Library File.

03A1 Failed to save the MS library file. Either the Library File is corrupted, or there is insufficient memory. 1. Try saving another Library File. If this is successful, then the first file is
corrupted. Close all applications, and execute error checking at Windows
disk properties.
2. If another Library File cannot be saved, there may be insufficient
memory. Close all unnecessary applications.

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Event ID Event Detail Cause of the Event Measures

03A2 Save current MS library file? Changes have been made to the Library File. Confirm whether to save the
changes or close the file without saving the changes. Information Message

03A3 MS library file is not found. The specified Library File could not be found. 1. Verify the path (drive and folder).
2. Verify the Library File name.
03A4 CLASS-VP is not installed. Although CLASS-VP software should be installed to convert from CLASS- You should install the CLASS-VP software to convert from CLASS-VP file
VP file to LCsolution file, this software has not been installed. to LCsolution file.

03A5 No license to use the specified instrument exists. You can not use the specified instrument under the your software license. If you want to use this instrument, purchase the software license.

03A6 Invalid CLASS-VP environment configuration file name. Click the [Tools] - CLASS-VP environment configuration file name is invalid. Click the [Tools] - [Option] menu, and set the "Instrument*.cfg" file in the
[Option] menu, and set the "Instrument*.cfg" file in the window that window that opens.
opens.

03A7 No license to use the specified application exists. The application can not be executed because the software license has not Please purchase the software license.
been installed.

03A8 The data file cannot be converted into a JCAMP format file. Data File cannot be converted into a JCAMP format file. Restart the PC and try again. If the attempt fails again, the data file may
be corrupted. Make sure that the file can be read normally by the
application.

03A9 Data file has been converted to JCAMP file. Message for notifying that the specified file has been converted to JCAMP
file. Information Message

03AA The JCAMP format file cannot be converted. The selected file was in JCAMP format, but could not be converted to the Restart the PC and try again. If the attempt fails again, the file may be
new file format. corrupted. Make sure that the file can be read normally by the
application.

03AB The JCAMP format file was converted into a data file. Message for notifying that the specified file has been converted to data
file. Information Message

03AC The CLASS-8000/LCMSsolution Ver.2.0x format data file cannot be The CLASS-8000/LCMSsolution Ver.2.0x format data file cannot be
converted. converted. Information Message

03AD The CLASS-8000/LCMSsolution Ver.2.0x format data file was converted. Message for notifying that the specified file has been converted to data
file. Information Message

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

03AE The CLASS-8000/LCMSsolution Ver.2.0x format method file cannot be The CLASS-8000/LCMSsolution Ver.2.0x format method file cannot be
converted. converted. Information Message

03AF The CLASS-8000/LCMSsolution Ver.2.0x format method file was Message for notifying that the specified file has been converted to
converted. method file. Information Message

03B0 The application is running on Snap Shot mode. [File Open] operation will You attempted to open a file in the Snap Shot mode. Click [OK] to exit the Snap Shot mode and enter the usual Postrun mode.
terminate the Snap Shot mode. Do you wish to continue? Click [Cancel] to stay in the Snap Shot mode.

03B3 You cannot initialize the format while it is being edited. This message is displayed when you run [Initialize Format] after running To initialize the format, be sure to close the report creation screen, which
[Edit Format] from the [File] menu - [Print Image xxx] (xxx differs is opened by [Edit Format], in advance.
depending on the application software).
[Initialize Format] deletes the format file. But as the format file to be
initialized is currently being used in [Edit Format], the deletion fails and
thus the above message is resulted.

03B4 Default report format file is not found. The default report file specified on the [Report] page in the [Setting Select the [Option] command on the [Tools] menu, and set the default
Options] sub-window does not exist. report file on the [Report] tab page in the [Setting Options] sub-window.

03B5 The license information cannot be correctly verified. Make sure that the The license information cannot be correctly verified. Make sure that the USB dongle is correctly attached.
USB dongle is correctly attached.

03B6 ID setting is not correct. ID setting is incorrect. Set the ID again.

03B7 Delimiter is not correct. Delimiter is incorrect. Enter the delimiter again.

03B8 Please specify the file name. The file name is not set. Set the file name.

03BB Save current method file and data file? The method file or the data file has been changed. Confirmation for saving To save the new settings and continue operation, click [Yes]. To continue
changes and exiting, or exiting without saving the changes. operation without saving the new settings, click [No]. To cancel the
operation, click [Cancel].

03BC Cannot perform since you do not have rights. You do not have the required rights. Check the rights.

03BD Failed to upload instrument parameters. Could not upload instrument parameters. Check the details displayed with the message.

03BE The content of the change was recorded. Message for notifying that the audit trail was recorded.
Information Message

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Event ID Event Detail Cause of the Event Measures

03C0 This operation is not available, because another user occupies the The instrument was occupied by another user. This operation cannot be done because the instrument was occupied by
instrument. another user.

03C1 Instrument Type is not specified. Please set the type on Instrument The type of instrument that you attempted to start up is not set. Open the [Instrument Administration] sub-window from the
Administration window. [Administration Tools] sub-window in the [LabSolutions Main] window,
and set the instrument type for the corresponding instrument.

03C2 A communication error occurred between modules. The application will be A communications error has occurred between modules of the software. . Check whether the PC environment is an overload.
closed.

03C3 Failed to save this file, because this file is not in the state which can be The file cannot be overwrite,because this file is not in the state which can Save the file under a different name.
used. be used.

03C4 Another user is editing the file. Please save as another file name. The file you attempted to save is being edited by another user. Save the file under a different name.

03C5 Another user is using the file by Realtime Analysis. Please save as The file you attempted to save is being used for data acquisition by Save the file under a different name.
another file name. another user.

03C6 Realtime Analysis application is not running. The method file currently being used for data acquisition cannot be saved Start up Realtime Analysis.
while Realtime Analysis has not started up.

03C7 Another user is using the Realtime Analysis. The method file currently being used for data acquisition cannot be saved Wait for the other user to exit Realtime Analysis.
since another user is using Realtime Analysis.

03C8 Unable to save the file while Startup process of data acquisition is going. The file cannot be used since the file is being used in start processing of Wait a while and save the file again after start processing of data
Try to save again after the process is done. data acquisition. acquisition ended.

03C9 Unable to save the file while data processing is going. Please try to save The file cannot be saved since the file is being used in data processing Wait a while and save the file again after data processing ended.
again after the processing is done. after data acquisition.

03CA The file was modified by the data acquisition processing. Try to save The file at the save destination was updated by data acquisition Save the file again.
again. processing while save processing was being performed. Save processing
was canceled since the latest file was acquired to re-create the audit trail
information.

03D0 Failed to access to Analysis Server. Either your PC or the Analysis Server is disconnected from the network or They may have been disconnected from the network. Check to see if they
the Analysis Server is currently down. are properly connected to the network.
When the Analysis Server is down, contact your network administrator.

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Event ID Event Detail Cause of the Event Measures

03D1 Unable to connect to the instrument, because the licence for the Unable to connect to the Instrument because the licence for the Start this Realtime Analysis after confirm the licence for the instruments
instruments does not exist or the number of upper limit of instrument instruments does not exist or the number of upper bounds of control and finishing the other Realtime Analysis currently connected to the
control license is exceeded. licenses for the instruments which can be connected at the same time is instrument.
exceeded.

03D2 Reset the used count for consumables Information Message No action needed.

03D3 Failed to convert CLASS-VP data file. Install CLASS-VP Ver.5.05 or The data file cannot be converted since CLASS-VP is not installed or the Install CLASS-VP Ver.5.04 or later_(when using Ver.5 series), or Ver.6.12
later/Ver.6.13 or later. currently installed version is old. or later_(when using Ver.6 series). When converting compressed PDA
data, CLASS-VP Ver.5.05 or later/Ver.6.13 or later is necessary to open
CLASS-VP data file.

03E0 This file is created by the product of the previous version. Overwriting this The file you attempted to overwrite is in old format made on previous Save under a different name to leave behind files that can be used in
file will not maintain compatibility with the older versions. Are you sure versions of this product. This warning can be hidden by the [Option] previous versions.
you want to continue? setting on the [Tools] menu.

03E1 Batch processing will overwrite the files of old format. The files overwritten by batch processing contain files in old format. This Back up the data file and method file that are currently used in batch
Are you sure you want to start? warning can be hidden by the [Option] setting on the [Tools] menu. processing.

03E2 Failed to save the file, because the LCMS license is not installed. The LCMS license is not installed. Save under a different name, or install the LCMS license.

03E3 LCMS-QP8000 data cannot be loaded. LCMS-QP8000 data is not supported.


Information Message

03E4 LCMS-IT-TOF data cannot be loaded. LCMS-IT-TOF data is not supported.


Information Message

03E5 Export is finished. Information Message No action needed.

03E6 LC/GCsolution data file was converted. Information Message No action needed.

03E7 LC/GCsolution data file cannot be converted. Information Message Contact your Shimadzu representative.

03E9 MS type was changed. The MS type was changed in the system configuration. So, the [Realtime
Please restart the Realtime Analysis window. Analysis] window must be restarted. Information Message

03EA Cannot connect to the database, because of failure. Please log in again. Information Message If you try to log in again and the problem persists, please contact your
Shimadzu representative.

03EB Please select the interface. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

03EC The Instrument Method ID is issued. Information Message No action needed.

03ED The Data Processing Method ID is issued. Information Message No action needed.

03EE The Calibration Curve ID is issued. Information Message No action needed.

03EF The Instrument Method ID is changed. Information Message No action needed.

03F0 The Data Processing Method ID is changed. Information Message No action needed.

03F1 The Calibration Curve ID is changed. Information Message No action needed.

03F2 The PDF Output file name of the method report has been renamed Because the same file name already exists, the file name will be
because the same file name already exists. automatically renamed. Information Message

03F3 The PDF Output file name of the method report has been renamed The PDF Output file name of the method report is too long. Please change file name length (with extension) less or equal to 80.
because the file name is too long.

03F4 The default tuning file is not registerd. Please open the [MS Tuning] The default tuning file is not registerd. Register the default tuning file using the following procedure.
window and perform AutoTuning or ManualTuning. 1. LCMS: Perform Auto Tuning or Manual Tuning.
GCMS: Perform Auto Tuning.
2. Save the tuning file.
3. When a message appears asking you whether you want to use this file
as the default tuning file, select [Yes].
03F5 The default tuning file for this instrument was updated. Please open the The default tuning file for this instrument has been updated in another Open the tuning window.
[MS Tuning] window and confirm the latest default tuning file. project. The default tuning file that was updated in the other project is
automatically applied to the current project, after which this message will
no longer be displayed.
The default tuning file is a file that is automatically used when a tuning
file is not set for a single run or realtime batch.

03f6 Data file has been converted to a mzXML format file. Information Message No action needed.

03f7 Data file cannot be converted to a mzXML format file. Information Message Restart the PC and try again. If this fails again, the data file may be
corrupted. Make sure that the file can be read normally by the application.

03f8 Data file has been converted to a mzML format file. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

03f9 Data file cannot be converted to a mzML format file. Information Message Restart the PC and try again. If this fails again, the data file may be
corrupted. Make sure that the file can be read normally by the application.

03fa MS spectrum has been converted to a JCAMP format file. Information Message No action needed.

03fb MS spectrum cannot be converted to a JCAMP format file. Information Message Restart the PC and try again. If this fails again, the data file may be
corrupted. Make sure that the file can be read normally by the application.

03fc MS spectrum has been converted to a mzXML format file. Information Message No action needed.

03fd MS spectrum cannot be converted to a mzXML format file. Information Message Restart the PC and try again. If this fails again, the data file may be
corrupted. Make sure that the file can be read normally by the application.

03fe MS spectrum has been converted to a mzML format file. Information Message No action needed.

03ff MS spectrum cannot be converted to a mzML format file. Information Message Restart the PC and try again. If this fails again, the data file may be
corrupted. Make sure that the file can be read normally by the application.

0404 Set the folder name. Information Message No action needed.

0405 The save location for the root directory has been set. Information Message No action needed.

0406 The save location for tuning files has been set. Information Message No action needed.

0407 A new project has been created. Information Message No action needed.

0408 A new subproject has been created. Information Message No action needed.

0409 The project has been copied. Information Message No action needed.

040A The file has been copied. Information Message No action needed.

040B The project has been deleted. Information Message No action needed.

040C The subproject has been deleted. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

040D The file path other than the current project is set. Information Message No action needed.

040E When Smart Data Reduction mode is set, Information Message No action needed.
the acquired data cannot be opened by LabSolutions.
Please use Insight for analysis.
040F Smart Data Reduction mode set. The acquired data cannot be opened by Information Message No action needed.
LabSolutions. Please use Insight.

0410 Smart Data Reduction mode unset. Information Message No action needed.

0411 GCMS-QP5000 Series data cannot be loaded. GCMS-QP5000 Series data is not supported.
Information Message

0412 Events were divided up into multiple events since the number of channels SIM acquisition events were divided up since the maximum number of Check the content of the MS parameters.
for SIM events exceeds 16. channels differed when the method file for a single MS instrument was
converted to the method file for an MS/MS instrument.

0413 The event for an MS Table that cannot be used on GCMS-QP series was The event was deleted since there was an event for an MS table that Check the content of the instrument parameters for MS.
deleted. cannot be used on a single MS when a method file for the MS/MS
instrument was converted to a method file for a single MS instrument.

0414 Cannot turn on both the "Only use method, batch, and report format files Both the "Only use method, batch, and report format files from the Turn off either or both policies.
from the database" policy and the "Use Master Method" policy. database" policy and the "Use Master Method" policy are checked. These
two policies cannot be set simultaneously.

0415 Cannot import the master method since you do not have right "Import If the "Use Master Method" policy is on, opening the sequence file loads Set the user rights "Import Master Method File".
Master Method File". the master method. These cannot be done since the user do not have
rights "Import Master Method File".

0416 The master method registration to database was successfully completed. Register the opened method file in the database as master method.
Information Message

0417 Import Master Method File from database. Master Method is Imported from database.
Information Message

0418 Cannot register the method file on editing. Tried to register the method file being edited as a master method. Register after saving the method file.

0419 Cannot import the master method since the method file is already in use. The method file to be copied when importing the master method is in use. Please execute it after the user release the used method file.
When reading a sequence file, the method files in the sequence are
target.

Annexure-1 [Page 54 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

041A The master methods are not registered. The master method file corresponding to the method file in the sequence Please execute it after master method registration.
file is not registered.

041B Failed to convert AOC-6000 parameters. AOC-6000 support kit isn't installed and this PC has never been Please install AOC-6000 support kit and connect PC with AOC-6000.
connected with AOC-6000.

0501 Successfully registered to the Agent database. Information Message No action needed.

0502 Warning occurred at the time of the registration to the Agent database. It is possible to fail the registration to the CLASS Agent because the some Confirm the warning contents in the Log Browser, and then optimize the
kind of warnings occurred. Agent setting.

0503 Failed to register to the Agent database. Failed to register to the CLASS Agent because the some kind of errors Confirm the error contents in the Log Browser, and then optimize the
occurred. Agent setting.

0504 CLASS Agent user rights is not registered. Please run the Agent Manager The right to register the data to the CLASS Agent can not be specified. Specify the right in the CLASS Agent Manager.
and register a user account.

0505 Agent registration settings have been changed. Information Message No action needed.

0507 A forced exit occurred because freezing of LSSAgentRegister.exe was There was no response for the fixed period of time when registering data Perform processing again after restarting the PC. If the error occurs even
detected. to the Agent database. after this, contact your Shimadzu representative.

0508 CLASS-Agent is not installed. Because CLASS-Agent is not installed, it is not possible to execute it. Please install CLASS-Agent.

0701 CBM Error: Syntax error Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0702 CBM Error: Invalid value Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0704 CBM Error: File type is not of specified Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0707 CBM Error: Invalid file name Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0708 CBM Error: File already exists Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0709 CBM Error: Too many files opened Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

070A CBM Error: File not found Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

070B CBM Error: Directry full Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

070D CBM Error: Invalid token Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

070F CBM Error: Invalid operation Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0711 CBM Error: Operation break Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0712 CBM Error: Insufficient memory Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0713 CBM Error: Invalid path Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

072A CBM Error: Port is not opend Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

072B CBM Error: Not accepted Controller did not accept a command. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

072C CBM Error: Invalid function Invalid function has been invoked. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

072D CBM Error: Link error occurred Link error has occurred. (1) Check the instrument status and the cable connections.
(2) Use faster PC, or decrease the number of systems or detectors to
decrease transmission traffic.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
073A CBM Error: No response There was no response from controller. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

0741 CBM Error: Write protected Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0743 CBM Error: Drive is not ready Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

074C CBM Error: Disk full Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0750 CBM Error: Disk is not initialized Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0760 CBM Error: Data size does not match Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0780 CBM Error: Edit file # mismatches run file # Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

0781 CBM Error: Upload buffer size is not enough Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

07A0 CBM Error: Valid data file is not found Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07A1 CBM Error: Device is not installed Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07A2 CBM Error: Device is not available Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07A3 CBM Error: Method is already locked Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07A4 CBM Error: Parameter is not defined Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07A5 CBM Error: Program size exceeds maximum memory Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07B0 CBM Error: Configuration settings do not match with the actual system Configuration settings do not match the actual system. Reconfigure the system by auto-configuration.

07B1 CBM Error: Invalid configuration parameter settings. Configuration parameter settings were not valid. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

07B2 CBM Error: No device is assigned to the stream Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07B3 CBM Error: Device is not configured Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07B4 CBM Error: Controller type does not match with the actual HPLC system Controller type does not match with the actual HPLC system. Select correct LC controller type in the instrument configuration.

07C0 CBM Error: FOR-NEXT nest too deep Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07C1 CBM Error: FOR-NEXT nest does not match Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07C2 CBM Error: Max. # of files Exceeded Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07D0 CBM Error: In pointer overruns out pointer of AD ring buffer Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07D1 CBM Error: Not enough data Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07D2 CBM Error: Level is out of range Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07D3 CBM Error: Data is stored in buffer Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07E0 CBM Error: No data is stored in buffer Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07E1 CBM Error: Rate has changed Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

07E2 CBM Error: Gain has changed Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07F0 CBM Error: Too many clients use CBM.OCX Check the message and confirm the relevant settings. If the problem persists, please contact your Shimadzu representative.

07FF Value is out of range. An out-of-range value was set to CBM_. Restart the CBM and PC.

1000 Failed to set up the user. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1001 Failed to get the user information. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1002 Same user's name already exists. The same name as that of a currently registered user was entered. Enter another user name.

1003 Same user's ID already exists. The same ID as that of a currently registered user was entered. Enter another user ID.

1004 No rights of user administration. A user not allowed to perform user administration attempted to make a Log in as a user with rights.
setting.

1005 Cannot perform, because other users are editing. There are several possible causes as follows. (1) Try again after other user has finished editing.
(1) When other user is editing. (2) Wait about ten minutes and try again. If this does not remedy the
(2) When some problems occur during operation. problem, contact your Shimadzu representative.

1006 The specified user does not exist. The specified user does not exist. Close the sub-window, and select the user again.

1007 Are you sure you want to delete the user account? Displayed for confirmation when a user is deleted. To delete, click [Yes], and to cancel deletion, click [No].

1008 Failed to delete the user account. Failed to delete. A probable cause is a problem in the network connection Delete again. If this does not remedy the problem, restart the computer,
in the case of a network configuration. and try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1009 Failed to set up the user group. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

100A Failed to getting the user group information. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

100B Are you sure you want to delete the user group? Displayed for confirmation when a user group is deleted. To delete, click [Yes], and to cancel deletion, click [No].

100C The specified user group does not exist. The specified user group does not exist. Close the sub-window, and select the user group again.

100D Failed to delete the user group. Failed to delete. A probable cause is a problem in the network connection Delete again. If this does not remedy the problem, restart the computer,
in the case of a network configuration. and try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

100E Failed to set up the rights group. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

100F Failed to get the rights group information. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1010 The rights group has users._ Displayed for confirmation when a rights group to which the user belongs To delete, click [Yes], and to cancel deletion, click [No].
If the group will be deleted, the rights will also be deleted from these is deleted.
users._
1011 The specified rights group does not exist. The specified rights group does not exist. Close the sub-window, and select the rights group again.

1012 Failed to delete the rights group. Failed to delete. A probable cause is a problem in the network connection Delete again. If this does not remedy the problem, restart the computer,
in the case of a network configuration. and try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1013 Failed to get Windows domain account. A probable cause is a problem in the connection with the domain Try again after checking the network connection status with the domain
controller. controller.

1014 Failed to update. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1015 Failed to get login user information. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

1016 If the logout is forced, the files under edit will be discarded. Are you sure Displayed for confirmation when a forced logout is notified. Click [OK] to perform a forced logout, and click [Cancel] to cancel.
you want to continue?

1017 Failed to force logout. The forced logout cannot be notified. A probable cause is a problem in the Try again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1019 The specified login user ticket is invalid. The currently operating application has not yet been logged into. Start the application again.

101A The specified user already logs in. The ID of the currently logged in user was entered. Enter another user ID.

101B It does not log in. There is no currently logged in user. Log in as a user.

101C The specified user ID is invalid. User ID entry is not correct. Enter the correct user ID.

101D No rights to perform the forced logout. A user without the [Perform Forced Logout] rights attempted to make a Log in as a user with the [Perform Forced Logout] rights.
setting.

101E The specified user is not registered. The specified user is not registered. Enter the correct user ID.

101F The password is invalid. Password entry is not correct. Enter the correct password. Be careful when entering since the password
is case-sensitive. If you have forgotten the password, contact the system
administrator.

1020 This user is locked now. Login failed since the login retry limit set to the system policy was Wait a while until the login lockout time has elapsed.
Please call a system administrator. exceeded. Currently, login is not possible.

1021 This PC is locked now. Login is not possible for a while since login is locked out when login fails You can log in again after the time set in the system policy has elapsed.
Please call a system administrator. for the preset number of times or more.

1022 Your password has expired and must be changed. The expiry date for the password has been exceeded. Check the expiry date with the system administrator. Change the
password.

1023 The passwords you typed do not match. The new password does not match the password you typed for Enter the correct password.
confirmation.

1024 The password is too short. A password shorter than the currently set minimum length was entered. Check the minimum password length, and enter a password longer than
this length.

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Event ID Event Detail Cause of the Event Measures

1025 The network error has been recovered._ The network error was recovered. When you operate it, please log in again after closing all screens.
When you operate it, please log in again after closing all screens.

1026 The network error occurred. There are screens left open by a user who is attempting to log in. When you operate it, please log in again after closing all screens.
Please log in again after closing all screens.

1027 Login. Information Message No action needed.

1028 Logout. Information Message No action needed.

1029 Number of login users exceeds maximum. The upper limit for the number of simultaneous logged in users was Log out currently logged in other users.
reached.

102A The password does not meet the complexity requirement. The password that you attempted to set does not satisfy the complexity Set a password containing at least 3 of the following types of characters.
Set a password containing at least 3 of the following types of characters. requirements of the password set in the system policy. -Uppercase alphabet characters (A to Z)
-Uppercase alphabet characters (A to Z) -Lowercase alphabet characters (a to z)
-Lowercase alphabet characters (a to z) -Decimal numbers (0 to 9)
-Decimal numbers (0 to 9) -Special characters other than alphanumerics (!, $, #, %, etc.)
-Special characters other than alphanumerics (!, $, #, %, etc.)
102B It is during a password change prohibition period. The password cannot be changed since it is still in the password change Change the password after [Minimum Password Age] currently set in the
prohibition period. (The password change prohibition period cannot be set system policy has been exceeded.
on the current system.)

102C The same password exists in the history buffer. An attempt was made to set the same password as the password left in Set another password.
the history for the number of preset times when the duplicate password
management count is set in the system policy.

102D Password change is required at the time of first time login after the Password change is required at the time of first time login after the Change the password.
password change by other users. password was changed by a user administrator.

102F Failed to configure the fingerprint authentication. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1030 Failed to register the fingerprint. The fingerprint cannot be registered for some reason. Execute fingerprint registration again.

1031 No fingerprint is registered. The fingerprint is not registered. Log in as a fingerprint-registered user.

1032 No lockout PCs, now. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

1033 No lockout users, now. Information Message No action needed.

1034 Failed to get the PC lockout information. Failed to retrieve the information. A probable cause is a problem in the Start again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1035 Failed to release of PC lockout. Cannot cancel. A probable cause is a problem in the network connection Release again. If this does not remedy the problem, restart the computer,
in the case of a network configuration. and try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1036 Failed to get the user lockout information. Failed to retrieve the information. A probable cause is a problem in the Start again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1037 Failed to release of the user lockout. Cannot cancel. A probable cause is a problem in the network connection Release again. If this does not remedy the problem, restart the computer,
in the case of a network configuration. and try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1038 The instrument which can be used does not exist. The instrument cannot be used by the user. Cannot log in during a failure.
Information Message

1039 The password is too long. A password longer than the currently set maximum length was entered. Check the maximum password length, and enter a password shorter than
this length.

103A Old password is invalid. Old password is invalid. The password cannot be changed. Enter the correct old password.

103B Are you sure you want to delete the rights group? Displayed for confirmation when a rights group is deleted. To delete, click [Yes], and to cancel deletion, click [No].

103C Open Application. Information Message No action needed.

103D Close Application. Information Message No action needed.

103E Lockout the user. Message for notifying that login was locked out since the number of login Once a login is locked, the user cannot log in until the login lockout time
failure was more than the lockout threshold set in the system policy. has elapsed. Wait a while.

103F Lockout the PC. Message for notifying that login was locked out since the number of login Once a login is locked, the user cannot log in until the login lockout time
failure was more than the lockout threshold set in the system policy. has elapsed. Wait a while.

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Event ID Event Detail Cause of the Event Measures

1040 Failed to log_in the system. Could not log in for some reason. Confirm the setting of [Multi-User] in [Accouont]tab of the[Security
Policy Settings] and log in again.

1041 Please put the finger you want to register on the fingerprint reader. Information Message No action needed.

1042 It is necessary to read the fingerprint again for confirmation. Please put It is necessary to read the fingerprint again for confirmation. Please put
the finger again after separating from the reader. the finger again after separating from the reader. Cannot register unless
Information Message
you once take your finger away from the reader.

1043 It is already registered. Are you sure you want to register again? Displayed for confirmation when an attempt was made to register a Click [Yes] to re-reregister fingerprints, and click [No] to cancel.
fingerprint to a user whose fingerprint is already registered.

1044 Add a user account Information Message No action needed.

1045 Edit a user account Information Message No action needed.

1046 Delete a user account Information Message No action needed.

1047 Add a user group Information Message No action needed.

1048 Edit a user group Information Message No action needed.

1049 Delete a user group Information Message No action needed.

104A Add a rights group Information Message No action needed.

104B Edit a rights group Information Message No action needed.

104C Delete a rights group Information Message No action needed.

104D Another user is editing it now. Please log_in again after a while. Cannot perform because another user is editing. Try again after another user has finished editing.

104E Please register your fingerprint. Displayed when [OK] is clicked after registering the No.1 and No.2 Click [OK] after registering the No.1 and No.2 fingers.
fingers.

104F Failed to look up the Windows domain. A probable cause is a problem in the connection with the domain Try again after checking the network connection status with the domain
controller. controller.

1050 Scanning of fingerprint has been completed. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

1051 Failed to scan your fingerprint. Cannot read your fingerprint. Perform reading again.

1052 If the user name is edited, the signature on data files acquired by the user Displayed for confirmation when the user name was changed with system To execute editing, click [Yes], and to cancel editing, click [No].
in question may not be possible. Are you sure you want to continue? policy "Level 1 Accept only by the operator who acquired data" set to ON.

1053 Logged in during a failure. Information Message No action needed.

1054 Login has been canceled. Information Message No action needed.

1055 User ID or password is not correct. User ID or password is incorrect. Enter the correct user ID and password. Be careful when entering since
You may pay attention to the password, which is case sensitive. the password is case-sensitive. If you have forgotten the password,
contact the system administrator.

1056 User ID is not correct or the fingerprint is not registered. User ID is incorrect or the fingerprint is not registered. Log in as a fingerprint-registered user.

1057 Forced logout. Information Message No action needed.

1058 The specified user group name already exists. Displayed for confirmation when there is a user group of the same name Change to another name.
Please specify another name. as the specified user group name.

1059 The specified rights group name already exists. Displayed for confirmation when there is a rights group of the same name Change to another name.
Please specify another name. as the specified rights group name.

1061 User ID is too short. User cannot be registered due to incorrect content. Review content.

1062 It can not be registered because it contains a user ID in the password. User cannot be registered due to incorrect content. Review content.

1063 By editing a user name, the [Prohibit level 1 acceptance by the operator Try again while logged into the active directory targeted for link.
When the user name is edited, signatures for files that the user has used
responsible for registration, data acquisition, creation, or editing] setting
for data acquisition, or created, registered, or edited cannot sometimes be
is not applied, and a user is able to perform signature operations for the
controlled.
file the user acquired, created, registered, or edited. Therefore, the
OK?
message is displayed before applying an update.

1064 Logged into local computer. Active directory link setting window started up while logged into the local Either specify correct user ID/password or check the active directory
computer. connection setting, and try again.

1065 Failed to search users in the active directory with the specified user The specified user ID/password or active directory link setting may be Specify the system administrator in the active directory link setting
ID/password. incorrect. window, and try again.

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Event ID Event Detail Cause of the Event Measures

1066 No user with system administration rights in Windows domain. A user who was specified as system administrator when setting the active Execute the AD Linkage Setup screen again and reconfigure the system
directory link was deleted or has been disabled on the active directory. administrator.

1067 The number of users that match the extraction conditions exceeds the This is to confirm when the number of users targeted for link exceeds the Please select one of the options.
maximum number to display. OK? number defined in the system.

1068 Perform synchronization process? This is to confirm whether to request a synchronization process according Please select one of the options.
to the active directory link setting.

1069 Output of active directory link setting file failed. Failed to save the setting file when setting the active directory link. Contact your Shimadzu representative.

106A Request to process the active directory link failed. Request to process the active directory link for user information failed.
Contact your Shimadzu representative.

106B Output of the active directory link setting file and request to process the Information Message No action needed.
active directory link completed. (It may take time to complete link
processing.)

106C Output of the active directory link setting file completed. Information Message No action needed.

106D Security group or organization not selected. The selection method is specified in the active directory link setting When specifying the selection method, specify either the security group or
window, but no security group or organization is specified in the organization in the group/organization field.
group/organization field.

106E Security group not selected. The security group targeted for link is not specified in the active directory Specify the security group targeted for link.
link setting window.

106F Organization not selected. The organization targeted for link is not specified in the active directory Specify the organization targeted for link.
link setting window.

1070 Base DN not configured. The query expression is specified in the active directory link setting Specify the base DN targeted for search.
window, but the base DN is not specified.

1071 Level not selected. The query expression is specified in the active directory link setting Specify the level targeted for search.
window, but the level for the search target is not specified.

1072 Filter not configured. The query expression is specified in the active directory link setting Specify the filter for search.
window, but the filter for the search is not specified.

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Event ID Event Detail Cause of the Event Measures

1073 Failed to read the content of the active directory link setting file. The content cannot be read because the active directory link setting file is Check the content of the active directory link setting file. Contact your
damaged or due to another problem. Shimadzu representative if the content is not clear.

1074 Failed to update the domain name. Failed to update the database domain information while processing the Contact your Shimadzu representative.
active directory link.

1075 No users that match the extraction conditions exist. No users that match the extraction conditions specified when setting the Review the extraction conditions in the active directory link setting
active directory link exist in the active directory. window.

1076 Active directory automatic link processing could not start. Active directory automatic link processing could not start. Contact your Shimadzu representative.

1077 The domain currently logged into is different from the domain link Under the condition of performing active directory link, users who use Start LabSolutions again while logged into the active directory.
destination for Windows. LabSolutions are required to log into the active directory.

1078 Windows user authentication failed. The user cannot be authenticated due to incorrect password. Enter the correct password, and try again.

107C User information could not be obtained from Windows domain. There may be a problem with the connection to the domain controller. Check the status of the network connection to the domain controller and
run it again.

107D Windows domain is changed. Information Message No action needed.

1100 The specified project does not exist. The specified project does not exist. Close the sub-window, and select the project again.

1101 No rights of system policy administration. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

1102 Cannot perform, because other users are editing. There are several possible causes as follows. (1) Try again after other user has finished editing.
(1) When other user is editing. (2) Wait about ten minutes and try again. If this does not remedy the
(2) When some problems occur during operation. problem, contact your Shimadzu representative.

1103 Failed to get the system policy information. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1104 Failed to set the system policy information. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

1105 Failed to get the project policy information. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1106 Failed to set the project policy information. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1107 Once you apply this setting, you cannot cancel the function. Are you sure Message for confirming whether or not to continue since this setting To set, click [OK], and to cancel setting, click [Cancel].
you want to apply? cannot be canceled once it is executed.

1130 The specified instrument name already exists. The specified instrument name already exists. Change to another name.
Please specify another name.

1131 Target instrument does not exist. The specified instrument does not exist. Close the sub-window, and select the instrument again.

1132 The number of the registered instruments exceeds maximum. The number of instruments exceeds the maximum registrable number. Instruments beyond the upper limit cannot be registered.

1133 Failed to get the instrument information. The information cannot be acquired for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1134 Failed to add the instrument. The instrument cannot be added for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1135 Failed to edit the instrument. The instrument cannot be edited for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1136 Failed to remove the instrument. The instrument cannot be deleted for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1137 Failed to move the instrument. The instrument cannot be moved for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

1138 Failed to get the information. The information cannot be acquired for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1139 Failed to add. Cannot add for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

113A Failed to delete. Cannot delete for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

113B Failed to edit. Cannot edit for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

113C Failed to restore. Cannot restore for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

113D The instrument will be deleted. Displayed for confirmation since Method files, batch files, report format To delete, click [OK], and to cancel deletion, click [Cancel].
Are you sure you want to continue? files, and the specific information saved to each instrument is deleted
(Method files, batch files, report format files, and the specific information when an instrument is deleted.
to the instrument will be deleted.)
113E No response. No response for some reason. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

113F Information will be added from the following contents. Information Message No action needed.

1140 Failed to get the information. Failed to retrieve the information from the server. To use the instrument, To add, click [OK], and to cancel addition, click [Cancel].
Do you fill the lack of information as 'unknown'? validated information must be acquired later. However, instrument
information can be added if locations that cannot be acquired are set as
"unknown".

1141 Information will be edited by the following contents. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

1142 Failed to get the information. Failed to retrieve the information from the server. To use the instrument, To edit, click [OK], and to cancel edition, click [Cancel].
Do you edit after filling the lack of information as 'unknown'? validated information must be acquired later. However, instrument
information can be edited if locations that cannot be acquired are set as
"unknown".

1143 The specified name already exists. The specified name already exists. Change to another name.
Please specify another name.
1144 Are you sure you want to remove? Displayed for confirmation when an instrument is deleted. To delete, click [OK], and to cancel deletion, click [Cancel].

1145 The controller has some instruments. Some instruments are connected to the controller. Perform deletion of the controller after deleting the instruments.
Please remove the controller after removing the connected instruments.

1146 The controller will be initialized with the backup data on the database. Information Message No action needed.

1147 The administration No. are different between the registration and the Data is initialized and a restore is performed using the backup data on the To restore, click [OK], and to cancel restoration, click [Cancel].
present. database when a restore is performed when the administration No. in the
The controller will be initialized with the backup data on the database. registered details and the administration No. of the actual instrument do
Are you sure you want to continue? (Definition information will be not match. Displayed for confirming whether or not to perform a restore.
updated after Restore.)

1148 Failed to communicate with the controller to remove. Controller-specific information is left behind if a controller is deleted To delete even with controller-specific information left behind, click [OK],
The specific information on the controller remains after removing. when communication with the controller to be deleted is not possible. To and to cancel deletion, click [Cancel].
Are you sure you want to continue? delete specific information, first enable communications with the
controller to be deleted.

1149 Cannot perform, because other users are editing. There are several possible causes as follows. (1) Try again after other user has finished editing.
(1) When other user is editing. (2) Wait about ten minutes and try again. If this does not remedy the
(2) When some problems occur during operation. problem, contact your Shimadzu representative.

114A The target PC does not exist. The specified computer does not exist. Close the sub-window, and select the computer again.

114B The instrument is used for analysis. The instrument is used for analysis. This operation is currently not Try again after stopping execution.
Please perform operation after stop. available.

114C Failed to communicate with the controller to which the instruments are Instrument-specific information (files saved to each instrument or system To delete even with the controller-specific information left behind, click
connected. configuration information) is left behind when communication is not [OK], and to cancel deletion, click [Cancel].
The specific information on the instruments remains after removing. possible with the controller connected to the instrument. To delete
Are you sure you want to continue? specific information, first enable communications with the controller to be
deleted.

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Event ID Event Detail Cause of the Event Measures

114D Failed to get the column information. Failed to retrieve the information. A probable cause is a problem in the Try again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

114E Failed to set the column information. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

114F No rights of instrument administration. A user without the [Change Instrument Settings] rights attempted to Log in as a user with the [Change Instrument Settings] rights.
make a setting.

1150 The administration No. are different between the registration and the Displayed for confirming whether or not to move when the administration To move, click [OK], and to cancel moving, click [Cancel].
present._ No. in the registered details of the acquisition controller and the
Do you move it anyway?_ administration No. of the actual instrument do not match. The registered
(Definition information will be updated after the move.) details are updated when a move is performed in this state.

1151 Add Acquisition controller Information Message No action needed.

1152 Edit Acquisition controller Information Message No action needed.

1153 Edit PC PC edit


Information Message

1154 Remove Acquisition controller Information Message No action needed.

1155 Restore Acquisition controller Information Message No action needed.

1156 Add Instrument Information Message No action needed.

1157 Edit Instrument Information Message No action needed.

1158 Remove Instrument Information Message No action needed.

1159 Move Instrument Information Message No action needed.

115A Please restart the acquisition controller. After the restart, click [OK] to Restart the acquisition controller. After the restart, click [OK] to start the restoration.
start the Restore.

115B Please restart the acquisition controller to use. Restart the acquisition controller.
Information Message

115C The number of the registered instrument type are over the limitation. The number of the registered instrument type are over the limitation. The instrument type which exceeds the upper limit cannot register.

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Event ID Event Detail Cause of the Event Measures

115D The specified instrument is invalid. The specified instrument is invalid. Please make the instrument valid.

115E Files and the specific information on the deleted instrument cannot be Information Message Please select one of the options.
recovered.
Are you sure you want to delete the instrument?
115f The target project is locked and the instrument cannot be opened. The current project is locked and the instrument cannot be opened. In the [Manage Project] window, check the target project lock status.

1161 Failed to get the project information. Failed to retrieve the project information. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1162 Failed to create the project information. Failed to create the project information. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1163 Failed to edit the project information. Failed to edit the project information. Set again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1164 Failed to completely delete the project information. The instrument, the data file, the meta file and etc included in project may Confirm whether the instrument, the data file, the metafile and etc
be in use. included in project are used, and try the operation again. Execute again
after making sure that the network is connected correctly in the case of a
network configuration.

1165 The specified project name already exists. Displayed for confirmation when there is a project of the same name as Change to another name.
Please specify another name. the specified project name.

1166 The project will be deleted. Displayed for confirmation when a meta file relating to the project is left To delete, click [Yes], and to cancel deletion, click [No]. This message is
The meta file, which the project has, will also be deleted. Are you sure you behind when a project is deleted. not displayed when executing again after deleting the meta file.
want to continue?
1167 Cannot remove instrument from a project under analysis. Cannot delete the instrument from the project since the instrument is Delete the instrument after analysis is finished.
currently performing analysis.

1168 Cannot remove instrument from a project under analysis reservation. Cannot delete instrument from a project under analysis reservation. Delete the instrument after analysis is finished or after deleting analysis
reservation.

1169 Cannot remove instrument from a project under meta file editing. Cannot delete instrument from the project since there is an instrument Delete the instrument after the meta file editing is finished.
which is editing the meta file.

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Event ID Event Detail Cause of the Event Measures

116A No rights of project administration A user without the [Change Project Settings] rights attempted to make a Log in as a user with the [Change Project Settings] rights.
setting.

116B MDB file has been newly re-created. Because the Restore failed. Cannot restore the MDB file. A new file was made, and the settings were
initialized. Information Message

116C The specified contents will be canceled. Displayed for confirmation when the set content is discarded. If it is OK to delete the settings, click [Yes], and if it is not OK, click [No].
Are you sure you want to continue?

116D The specified project does not exist. The specified project does not exist. Close the sub-window, and select the project again.

116E Some policies will be set to the default in ER/ES mode, because the Since the copy source project is not in the ER/ES mode, several policies To create, click [Yes], and to cancel creation, click [No].
source project is not in ER/ES mode. of the project to be made are set as ER/ES mode defaults. This message
is displayed for confirming whether or not to continue.

116F Project ID is not specified. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1170 The specified project is already deleted. The specified project was deleted. Update to the latest information, or restart the application, and specify an
existing project to execute.

1171 The definition file of operation does not exist. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1172 Add project Information Message No action needed.

1173 Edit project Information Message No action needed.

1174 Delete project Information Message No action needed.

1175 Please restart the software to enable the deletion of the project. The list of porject of the mainwindow is not refresed after the deleteion of Please restart the mainwindow.
the project.

1176 The specified project name already exists. Displayed for confirmation when there is a project of the same name as Change the project name.
the specified project name.

1177 Cannot perform, because other users are editing. There are several possible causes as follows. (1) Try again after other user has finished editing.
(1) When other user is editing. (2) Wait about ten minutes and try again. If this does not remedy the
(2) When some problems occur during operation. problem, contact your Shimadzu representative.

1179 Lock Project Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

1180 Unlock Project Information Message No action needed.

1190 No rights to set up the system. A user without the [Change System Settings] rights attempted to make a Log in as a user with the [Change System Settings] rights.
setting.

1191 Cannot perform, because other users are editing. There are several possible causes as follows. (1) Try again after other user has finished editing.
(1) When other user is editing. (2) Wait about ten minutes and try again. If this does not remedy the
(2) When some problems occur during operation. problem, contact your Shimadzu representative.

1192 Failed to save the setting. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1193 Failed to get the information. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1194 Too many items. Exceeds the number of items that can be entered. Enter again after checking the number of items that can be entered. The
number of items that can be entered can be verified by Help in each
window.

1195 The specified project does not exist. The specified project does not exist. Close the sub-window, and select the project again.

1196 The settings have been changed. Settings were changed in the data processing setting sub-window.
Information Message

1197 The Display Format of the selected instrument type is reset. Displayed for confirmation when the Display Format of the selected To initialize, click [OK], and to cancel the initialization, click [Cancel].
Are you sure? instrument type is reset.

1198 The same print format already exists. Are you sure you want to overwrite This is displayed for confirmation when a print format with the same To overwrite the print format, click [OK]. To cancel overwriting, click
it? name already exists. [Cancel].

1199 Are you sure you want to delete the selected print format? This is displayed for confirmation when deleting a print format. To delete the print format, click [OK]. To cancel the deletion, click
[Cancel].

119A The same print format already exists. Are you sure you want to rename it? This is displayed for confirmation when a print format with the same To change the name of the print format, click [OK]. To cancel the change,
name already exists. click [Cancel].

119B The print format has been saved. The print format has been saved.
Information Message

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Event ID Event Detail Cause of the Event Measures

119C The print format has been deleted. The print format has been deleted.
Information Message

119D The file name has been renamed. The name of the print format has been changed.
Information Message

119e An input completion needs at least 1 line. Selection cannot be registered due to incorrect content. Review content.

119f The input completion exceeds the max number of characters. Selection cannot be registered due to incorrect content. Review content.

11a0 There is a line of non-input completion. Selection cannot be registered due to incorrect content. Review content.

11a1 The specified contents will be canceled. Selection was changed. This is to confirm whether to save the changes Please select one of the options.
Are you sure you want to continue? and close or to close without saving.

11a2 The specified contents will be registered. Selection was changed. This is to confirm whether to save the changes Please select one of the options.
Are you sure you want to continue? and close or to close without saving.

11a3 The input completion window is locked now. Another user is using the selection administration sub-window. Wait until another user closes the selection administration sub-window.

11a4 No rights of completion administration. User without rights to execute the selection administration function tried Check the rights on the [System Administration] sub-window.
to execute the function.

11a5 Changed the selection. Information Message No action needed.

1200 Failed in transmission test. The event transmission settings test failed since settings were incorrect Execute again after making sure that the event transmission settings are
or a fault occurred in the network. connect.
Execute again after making sure that the network is connected correctly.
Execute again after making sure that the transmission is not blocked by
the security software installed on the PC. If the security software blocks
the transmission, change the security software settings to avoid blocking.
With LabSolutions, event transmission is executed using
"LSSProcessController.exe".
If this does not remedy the problem, restart the computer, and try again.
1201 Transmission test has been completed successfully. The transmission test was successful.
Information Message

1202 Failed to save the settings. The new settings cannot be saved. A probable cause is a problem in the Retry the e-mail settings. If this does not remedy the problem, restart the
network connection in the case of a network configuration. computer, and try setting again. Execute again after making sure that the
network is connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

1203 Failed to get the information. Failed to retrieve the information. A probable cause is a problem in the Retry the e-mail settings. If this does not remedy the problem, restart the
network connection in the case of a network configuration. computer, and try setting again. Execute again after making sure that the
network is connected correctly in the case of a network configuration.

1204 Failed to send e-mail/message. E-mail messages cannot be sent for some reason. Check the e-mail message settings. Also, check the network environment
for sending e-mails.

1205 E-mail/message has been sent. E-mail message transmission was successful.
Information Message

1206 Failed to attach the file. Could not append the file when e-mail was sent. 1. Check that the specified file is available. 2. When a data file is
specified, send again after making sure that the network is connected
correctly.

1207 No operation rights. A user without rights attempted to make a setting. To set the entire system, log in as a user with the [System
Administration] rights, and to set by individual users, log in as a user with
the [Change User Mail Settings] rights.

1208 This operation is not available since the server is not set up. Please set up This operation is not available since the server has not been set. Set the server.
the server.

1209 Failed to change the e-mail transmission flag for the sample information. Failed to change the mail transmission flag of the sample information. A Change the mail transmission flag of the sample information again. If this
probable cause is a problem in the network connection in the case of a does not remedy the problem, restart the computer, and try setting again.
network configuration. Execute again after making sure that the network is connected correctly
in the case of a network configuration.

1230 Printing was abnormally terminated. Printing ended abnormally for some reason. Print again after checking the printer status.

1231 Failed to get the information. Failed to retrieve the information. A probable cause is a problem in the Try again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1232 No rights to perform the validation. A user without the [Perform Validation Support] rights attempted to make Log in as a user with the [Perform Validation Support] rights.
a setting.

1233 Cannot get PC list. Failed to retrieve the information. A probable cause is a problem in the Try again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

1234 Failed to get PC information. Failed to retrieve the information. A probable cause is a problem in the Try again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1235 Are you sure you want to delete specified PC information? Displayed for confirmation when the information of a selected computer is To delete, click [Yes], and to cancel deletion, click [No].
deleted.

1237 An error occurred when Integrity Check Table was opened. There is no check table, or the table is corrupted. Contact your Shimadzu representative.

1238 Check was terminated. <<Integrity check itself failed>> This is caused by some reason. Contact your Shimadzu representative.

1239 Check has been completed. <<Integrity check results passed>> Information Message No action needed.
Press [Browse...] to view the report.

123A Check has been completed. <<Integrity check results failed>> Information Message No action needed.
Press [Browse...] to view the report.

123B Failed to get the integrity check results. Cannot get the result of program files check for some reason. Try again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

123C An error occurred when the file to be checked was opened. There is no file to be checked, or the file is corrupted. Contact your Shimadzu representative.

123D Failed to create the Integrity Check Table. A probable cause is that the file specified in the check criteria table or the Create the check table again after the use of corresponding file is
file to be checked in the program file check is in use. finished.

123E PC information has been deleted. Information on the computer is deleted.


Information Message

123F An error occurred when the file to create Integrity Check Table was Cannot open the program file check table creation file. Please make sure that the file specified in the startup parameter exists to
opened. create the Integrity Check Table. And then try again.

1260 Failed to copy the customization information. Failed to copy the customized information. A probable cause is a problem Copy the customized information again. If this does not remedy the
in the network connection in the case of a network configuration. problem, restart the computer, and try setting again. Execute again after
making sure that the network is connected correctly in the case of a
network configuration.

1261 The customization information for selected users will be initialized. Displayed for confirmation when the customized information of the To initialize, click [OK], and to cancel the initialization, click [Cancel].
Are you sure you want to continue? currently selected user is initialized.

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Event ID Event Detail Cause of the Event Measures

1262 Failed to initialize the customization information. Failed to initialize the customized information. A probable cause is a Initialize the customized information again. If this does not remedy the
problem in the network connection in the case of a network configuration. problem, restart the computer, and try setting again. Execute again after
making sure that the network is connected correctly in the case of a
network configuration.

1263 No rights of administration for customization information. A user without rights attempted to perform administration operations. Log in as a user with the [Manage Customizing Information] rights.

1291 Cannot retrieve the screen information because of the communication A cause is a problem in the network connection. Execute again after making sure that the network is connected correctly.
disturbance.

12C0 initializing. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

12C1 Property classification does not match. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

12C2 The property does not exist. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

12D0 Failed to get the license information from the dongle. The dongle is not inserted. Try again after inserting the dongle.

12D1 Failed to store the license information to the profile administration The license information cannot be stored to the profile administration Contact your Shimadzu representative.
database. database.

12D2 Failed to get the license information from the profile administration The license information cannot be acquired from the profile administration Contact your Shimadzu representative.
database. database.

12D3 The dongle is disconnected. The dongle became disconnected during startup. Insert the dongle.

12D4 The license authentication was not accepted. The dongle is not inserted, or the license is not registered. Try again after inserting the dongle, or registering the license.

12D5 The specified license does not exist. The specified license does not exist. Insert the licensed dongle, or register the license.

12D6 A serial number is not assigned to the specified license. A serial No. is not assigned to the specified license. Contact your Shimadzu representative.

12D7 The specified license is already authenticated. Authentication of an already authenticated license was requested. Contact your Shimadzu representative.

12E0 A redundant HDD degeneracy occurred. Acquisition controller HDD failure. Replace the malfunctioning HDD. Note that the system can be used
normally until the other HDD malfunctions.

12E1 Failed to rebuild the redundant HDD. Rebuilding ended, however, there is an unreadable sector on the drive. Replace the malfunctioning HDD. Note that the system can be used
normally until the other HDD malfunctions.

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Event ID Event Detail Cause of the Event Measures

12E2 A drop in HDD remaining space occurred. Too many files on the acquisition controller. Delete unwanted files.

12E3 A drop in remaining memory occurred. Acquisition controller processing overload. Restart the acquisition controller and see what happens. If the problem is
not remedied, reduce the system load, for example, by reducing the
number of analytical instruments.

12E4 An increase in the CPU load rate occurred. Acquisition controller processing overload. Restart the acquisition controller and see what happens. If the problem is
not remedied, reduce the system load, for example, by reducing the
number of analytical instruments.

12E5 The drop in HDD remaining space has been restored. Information Message No action needed.

12E6 The drop in remaining memory has been restored. Information Message No action needed.

12E7 The increase in the CPU load rate has been restored. Information Message No action needed.

12E8 System self-diagnostic has been performed. System self analysis was executed. When [NG] is indicated for the HDD, delete unwanted files. When [NG] is
indicated for MEM, restart the acquisition controller and see what
happens. If the problem is not remedied, reduce the system load, for
example, by reducing the number of analytical instruments. When [NG] is
indicated for the CPU, restart the acquisition controller and see what
happens. If the problem is not remedied, reduce the system load, for
example, by reducing the number of analytical instruments.

12E9 The RAS service has been started. Information Message No action needed.

1301 The folder specified in the Data Explorer property does not exist. The folder specified with the Data explorer property does not exist. Try again after changing the folder.
Please change.

1302 The specified folder does not exist. The specified folder does not exist. Change the folder.

1303 Are you sure you want to delete this folder? Displayed for confirmation when a folder is deleted. To delete, click [Yes], and to cancel deletion, click [No].

1304 At least a file exists in this project (folder). A file exists in this project folder. Delete the project after deleting all contained files.
You have to delete all contained files to delete the project.

1305 This project (folder) already exists. The project folder of the same name has already existed. Enter the name of the other project (folder).

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Event ID Event Detail Cause of the Event Measures

1306 File is not found. Cannot find the specified file. Update to the latest information, or restart the application, and specify an
existing file to execute.

1307 Failed to open the file. The file cannot be opened for some reason. 1. Try again after updating the information. 2. If the attempt fails again,
the file may be corrupted. Execute again after restarting the application.

1308 Invalid file type. The wrong type of file was specified. Check the file type; then select the correct type of file.

1309 Failed to move the file._ Failed to move the file. A file system error has occurred. Try again after restarting the application.
A file system error occurred.
130B This folder already has a file of the same name. Displayed for confirming whether or not to overwrite files when a file of To overwrite, click [Yes], and to cancel overwriting, click [No].
Are you sure you want to overwrite with the new file? the same name exists in the selected folder.

130C Failed to copy the file. Failed to copy the file. A file system error has occurred. Try again after restarting the application.
A file system error occurred.
130D If you change a file name extension, the file may become unusable. Displayed for confirmation when an extension is changed. To change, click [OK], and to cancel the change, click [Cancel].
Are you sure you want to change it?

130E Cannot rename the file. The file with the same name as that you specified already exists. Specify another name.
A file with the name you specified already exists.
Please specify another name.
130F Failed to rename the file. Cannot rename file. A file system error has occurred. Try again after restarting the application.
A file system error occurred.
1310 Send the file to the Recycle Bin? Displayed for confirmation when a file is moved to the recycle bin. To move, click [Yes], and to cancel moving, click [No].

1311 Are you sure you want to delete the file? Displayed for confirmation when a file is deleted. To delete, click [OK], and to cancel deletion, click [Cancel].

1312 Failed to delete the file. Failed to delete the file. A file system error has occurred. Try again after restarting the application.
A file system error occurred.
1313 Failed to search. Failed to search. 1. Perform the search again. 2. If the error occurs again, restart the
application, and execute again.

1314 The number of records hit in the search exceeds 1000. Are you sure you Displayed for confirmation since it may take time to display all results Click [OK] to display all search results, and click [Cancel] to cancel.
want to display all? when the number of records hit in the search exceeded 1000.

1315 The registration to database was successfully completed. Information Message No action needed.

1316 Failed to register to database. The file cannot be registered to database for some reason. Try again after making sure that the network is connected correctly.

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Event ID Event Detail Cause of the Event Measures

1317 The specified file does not exist. Cannot find the specified file. Update to the latest information, or restart the application, and specify an
existing file to execute.

1318 The specified file does not exist. Cannot find the specified file. Update to the latest information, or restart the application, and specify an
existing file to execute.

131A Failed to register to database. Failed to register to database. Specify one or more meta files.
Please specify one or more meta files.
131B Failed to import the specified file. Failed to import the specified file. Specify a file matching the file type to register.

131C Failed to import the file. Failed to import the file. Files over 1G byte cannot be imported. Select a file of 1G byte or less.
The file size is over 1G byte.
131D The file size is over 50 M byte. Displayed for confirmation since it may take time to import and disk space To import, click [OK], and to cancel the import, click [Cancel].
Are you sure you want to import it? may be taken up when a file is over 50 Mbytes.

131E The file has been registered. Information Message No action needed.

131F The file has been deleted. Information Message No action needed.

1320 The file has been renamed. Information Message No action needed.

1321 The rollback has been completed. Information Message No action needed.

1322 The file has been copied. Information Message No action needed.

1324 Cannot handle the file, because analysis is running. Cannot operate file because it is being used in analysis. Perform the operation after data analysis is finished.

1325 Another user is using this file. Displayed for confirming whether or not to forcibly operate when the Click [Yes] to forcibly perform the operation, and click [No] to cancel.
Are you sure you want to force the operation? selected file is in use by another user. When a file is forcibly operated, file
operations by the current user will be aborted.

1326 The specified file does not exist. Cannot find the specified file. Update to the latest information, or restart the application, and specify an
existing file to execute.

1327 Failed to restore to the latest version. Cannot restore the selected file as a latest version file. A probable cause Close the sub-window, and perform the operation again. Try again after
is a problem in the network connection in the case of a network making sure that the network is connected correctly in the case of a
configuration. network configuration.

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Event ID Event Detail Cause of the Event Measures

1328 Failed to import the file since the extension of the specified file is not Cannot import the selected file since it does not match the extension Check the relationship of the file set to the system, and select a file with
registered in the extension definitions on the selected tab page. currently set to the system. the appropriate extension.

1329 The specified file is not related to any applications. The specified file is not made relationship to any application. The Check the relationship of the file set to the system, and make the
appropriate application cannot be started up. relationship as required.

132A The file on editing or analysis will be forced to release. The user editing Displayed for confirming whether or not to forcibly enable use of the Click [OK] to forcibly enable use, and click [Cancel] to cancel.
the file will unable to save it. Are you sure you want to continue? selected file. When a file is forcibly enabled for use, the new edits made
by the current user can no longer be saved.

132B The file has been released. Displayed when a currently edited file or file used for data acquisition is
forcibly enabled for use. Information Message

132C The file is already released. An attempt was made to forcibly enable a currently edited file or file used
for data acquisition for use, however, the file has already been released.
Information Message

132D Failed to release the file. An attempt was made to forcibly enable a currently edited file or file used Try again after restarting the application.
for data acquisition, however, it could not be released.

132e A hidden tab page has been specified. The tab specified as displayed is currently hidden. Display the specified tab page in the Data explorer property sub-window.

132f The specified software is not found. The specified software is not registered to the system. Specify the software registered to the system.

1330 Failed to restore to the latest version since the file is locked. The locked file cannot be restored to the latest version from a past To restore past versions of locked files, withdraw the signature.
version.

1331 You cannot register the file opened as database. Try to register again An attempt was made to register the currently open file to database. Try again after closing the file.
after closing the file.

1332 You cannot register the file used in current acquisition as database. An attempt was made to register the file currently used for data Try again after data acquisition is finished.
acquisition to database.

1333 You cannot register in the opened database file. Try to register again An attempt was made to register in the opened database file. Try again after closing the database file.
after closing the file.

1334 Failed to rename the file since the extension of the specified file is not The extension of the specified file is not registered in the extension Register the extension of the specified file to the extension definitions for
registered in the extension definitions for the currently specified file type. definitions for the currently specified file type. the currently specified file type.

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Event ID Event Detail Cause of the Event Measures

1335 This file is already exist. Displayed for confirming whether or not to overwrite files when a file of To overwrite, click [Yes], and to cancel overwriting, click [No].
Are you sure you want to overwrite with the new file? the same name exists.

1336 Cannot rename the file on editing. The file is in use, so the name cannot be changed.
Information Message

1337 Failed to save the specified file. The specified file cannot be saved for some reason. Try again after restarting the application.

1339 Cannot change the extension. The user attempted to change the extension. Do not change the extension.

1401 Failed to read from the database. Failed to read the database. Check the status of the database and the network connection status, and
restart the application.

1402 Failed to read from the backup database. Failed to read the backup database. The specified file is not a backup Specify the backup database that was backed up on this system.
This file is not a backup database. database.

1403 Please input a password. Information Message No action needed.

1404 Password is not correct. Password is not correct. Check the selected backup database and input the correct password. The
Please make sure the selection of backup database and input the correct password is case-sensitive.
password.
The password is case-sensitive.
1405 Printing was abnormally terminated. Printing finished abnormally. Print again after checking the status of the specified printer.

1406 Printing was abnormally terminated. Printing finished abnormally. Print again after checking the status of the specified printer.

1407 The specified file is not related to any applications. The specified file is not made relationship to any application. The Check the relationship of the file set to the system, and make the
appropriate application cannot be started up. relationship as required.

1408 The specified data will be deleted. Displayed for confirmation when the specified data is deleted. To delete, click [OK], and to cancel deletion, click [Cancel].
Are you sure you want to continue?
1409 Failed to copy the specified file. Failed to copy the specified file. Try again after restarting the application.

140A Failed to move the specified file. Failed to move the specified file. Try again after restarting the application.

140B Failed to delete the specified file. Failed to delete the specified file. Try again after restarting the application.

140C Failed to search. Failed to search. 1. Perform the search again. 2. If the error occurs again, restart the
application, and execute again.

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Event ID Event Detail Cause of the Event Measures

140D The number of records hit in the search exceeds 1000. Are you sure you Displayed for confirmation since it may take time to display all results Click [OK] to display all search results, and click [Cancel] to cancel.
want to display all? when the number of records hit in the search exceeded 1000.

140E Failed to sign on the specified sample information. Failed to sign the specified sample information for some reason. Try again after restarting the application.

1410 Failed to change the reference flag for the sample information. Failed to change the inspection flag of the sample information for some Try again after restarting the application.
reason.

1411 Failed to change the transmission flag for the sample information. Failed to change the upload flag of the sample information for some Try again after restarting the application.
reason.

1412 Failed to export the specified file. Failed to export the specified file for some reason. Try again after restarting the application.

1413 The specified file will be target for signature. Displayed for confirmation when the specified file is targeted for signing. To use the specified file for signing, click [Yes], and to cancel, click [No].
Are you sure to continue?

1414 Failed to import the specified file. The specified file cannot be imported for some reason. Try again after restarting the application.

1415 The specified file does not exist. Cannot find the specified file. The specified file could be deleted. Search again.

1416 Failed to restore the specified file. Failed to restore the specified file. A probable cause is a problem in the Close the sub-window, and perform the operation again. Try again after
network connection in the case of a network configuration. making sure that the network is connected correctly in the case of a
network configuration.

1417 Failed to read from the backup database. Failed to read the backup database. The specified file could be corrupt. If the error occurs even after you have checked the specified file again
The specified file could be corrupt. before executing it, execute using another file.

1418 Failed to import the file. Failed to import the file. Files over 1 Gbyte cannot be registered. Select a file of 1 Gbyte or less.
The file size is over 1G byte.
1419 The file size is over 50M bytes. Displayed for confirmation since it may take time to import and disk space To import, click [OK], and to cancel the import, click [Cancel].
Are you sure you want to import it? may be taken up when a file is over 50 Mbytes.

141A The file has been registered. Information Message No action needed.

141B The result file is imported. Information Message No action needed.

141C The file has been copied. Information Message No action needed.

141D The file has been moved. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

141E The file has been deleted. Information Message No action needed.

141F The result file has been deleted. Information Message No action needed.

1420 The data set has been copied. Information Message No action needed.

1421 The data set has been moved. Information Message No action needed.

1422 The data set has been deleted. Information Message No action needed.

1423 The signature has been accepted. Information Message No action needed.

1424 The signature has not been accepted. Information Message No action needed.

1425 The signature has been canceled. Information Message No action needed.

1426 The Web reference flag has been updated. Information Message No action needed.

1427 The setting flag of transmission to host is updated. Information Message No action needed.

1428 The rollback has been completed. Information Message No action needed.

1429 The number of the filtering conditions reaches the maximum limit. Displayed for confirming whether or not to delete other filtering conditions To delete other filtering conditions to save these conditions, click [OK],
Do you delete other conditions to save this condition? when the number of saves for the filtering conditions reaches the upper and to cancel saving, click [Cancel].
limit.

142A Cannot handle the file, because analysis is running. Cannot operate file because it is being used in analysis. Perform the operation after analysis is finished.

142B Another user is using this file. Displayed for confirming whether or not to forcibly operate when the Click [Yes] to forcibly perform the operation, and click [No] to cancel.
Are you sure you want to force the operation? selected file is in use by another user. When a file is forcibly operated, file
operations by the current user will be aborted.

142C Failed to acquire the list of printers currently registered to Windows on The list of printers currently registered to Windows on the client computer Contact your Shimadzu representative.
the client computer. cannot be acquired.

142D The specified project already has a file of the same name. Are you sure Displayed for confirming whether or not to overwrite files when a file of To overwrite, click [Yes], and to cancel the overwrite, click [No].
you want to overwrite with the new file? the same name exists in the specified project.

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Event ID Event Detail Cause of the Event Measures

142E Failed to register the file since the extension of the specified file is not Cannot register the selected file since it does not match the extension Check the relationship of the file set to the system, and select a file with
registered in the extension definitions for the currently specified file type. currently set to the system. the appropriate extension.

142F Sample information has been changed. Information Message No action needed.

1430 Data information has been changed. Information Message No action needed.

1431 The specified file is already added. The same file cannot be added. Specify another file.

1432 The result file already has a file of the same name. Are you sure you want Displayed for confirmation when the same file is added.
to overwrite with the new file? Information Message

1433 Files with the same name as that of the signature target file cannot be Signature files of the same name cannot be imported. Specify another file.
imported.

1434 This may take time to display. Are you sure you want to continue? Displayed for confirmation when there are too much selected sample To continue, click [OK], and to cancel the operation, click [Cancel].
information.

1435 The selected sample information is changed. Are you sure you want to Displayed for confirmation when the selected sample information is To continue the change, click [OK], and to cancel the change, click
continue? changed. [Cancel].

1436 Save to follwoing folder. Are you sure? Displayed for confirmation when the selected file is exported. To save to the specified folder, click [YES], and to save to the arbitrary
folder, click [NO].

1440 Failed to restore the specified file. The file does not exist. Cannot find the specified file. Update to the latest information, or restart the application, and specify an
existing file to execute.

1441 Failed to restore the specified file. The file is being used by other The specified file is used by other applications. Wait a while and try again.
applications.

1442 The number of thumbnail lists exceeds 50. Are you sure you want to Displayed for confirmation since it may take time to display all results Click [Yes] to display all search results, and click [No] to cancel.
display all? when the number of thumbnail lists exceeded 50.

1443 The number of thumbnail lists exceeds 100. Failed to display the Displayed this message when the number of thumbnail lists exceeded Adjust the number of thumbnail lists to 100 or less.
thumbnail lists. 100.

1444 The number of search result exceeds 10000. Please change the search Displayed this message when the number of search result exceeds 10000. Please change the search condition.
condition.

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Event ID Event Detail Cause of the Event Measures

1445 The number of search result exceeds upper limit. Please change the Displayed this message when the number of search result exceeds upper Please change the search condition.
search condition. limit.

1446 Please set [Max.# to List] to 10000 or less. Displayed this message when [Max.# to List] exceeded 10000. Please set [Max.# to List] to 10000 or less.

1447 The specified data set will be deleted. Displayed for confirmation when the specified data set is deleted. The relevant all data file is deleted. To delete, click [OK], and to cancel
Are you sure you want to continue? deletion, click [Cancel].

1448 Failed to change the specified sample information. A probable cause is a problem in the database access or in the network Make sure that the network is connected correctly and try again after a
connection. while.

1449 Cannot perform, because the specified file is under edit. Cannnot perform while other user is editing the file or the file is edited in Try again after other user has finished editing.
other application.

144a All PDF files have been printed out. Information Message No action needed.

144b Failed to print out PDF files of following data files. Windows defalut printer is unusable or the data file does not have PDF Check the windows default printer setting and if the data file has PDF file.
file.

144c Failed to load the settings. A probable cause is a problem in the database access or in the network Make sure that the network is connected correctly and try again after a
connection. while.

144d Failed to create a report set. It is not possible to create a report included in the report set or combine Check the network connection and the settings for the report set, and
reports. then repeat the operation.

144e Failed to register a report set. A probable cause is a problem in the database access or in the network Make sure that the network is connected correctly and try again after a
connection. while.

144f Failed to create work directories to create a report set. There may be a problem with accessing the local folder on the client PC. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

1450 Failed to read the report set file. There may be a problem with accessing the local folder on the client PC. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

1451 Failed to open the pdf file. There may be a problem with accessing the local folder on the client PC. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

1452 Failed to save the pdf file. There may be a problem with database access or the network connection. Check that the network is connected correctly and then repeat the
operation after a while.

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Event ID Event Detail Cause of the Event Measures

1453 The PDF file will be saved. Are you sure? This is displayed for confirmation when saving a PDF file. To save the file, click [OK]. To cancel saving the file, click [Cancel].

1454 Succeeded to register the report set. Information Message No action needed.

1455 The specified file has been locked. Information Message No action needed.

1456 The specified file has been unlocked. Information Message No action needed.

1457 Cannot unlock the file for the link. The child file in the link cannot be unlocked. Unlink the files before performing the operation.

1458 The files have been unlinked. Information Message No action needed.

1459 Failed to unlink files. The following are probable causes. (1) Wait for the other user to finish editing the file, and then repeat the
(1) Another user is editing the specified file or a file linked to it. operation.
(2) The parent file is locked. (2) If the parent file is locked, the files cannot be unlinked.
(3) The specified file has been signed.\(4) A problem occurred during the (3) A signed file cannot be unlinked.
operation. (4) Check that the network connection is correct, and then repeat the
145a The used data files are linked with a report set. Information Message No action needed.

145b Cannot link files because some of them are signed. If the specified file is signed, it cannot be linked. Signed files cannot be linked.

145c Cannot unlink files because some of them are signed. If the specified file is signed, it cannot be unlinked. Signed files cannot be unlinked.

145d The pdf file for signature has been accepted. Information Message No action needed.

145e The pdf file for signature has been rejected. Information Message No action needed.

145f Failed to link the data files with a report set. The following are probable causes. (1) Wait for the other user to finish editing the file, and then repeat the
(1) Another user is editing the specified file. operation.
(2) The specified file has been signed. (2) A signed file cannot be linked.
(3) The specified file is linked to another file. (3) A file cannot be linked if it is already linked.
(4) A problem occurred during the operation. (4) Check that the network connection is correct, and then repeat the
1461 Cannot sign because some linked files are rejected. If a linked child file is rejected, it cannot be signed as accepted. Change the reason for the signature to non-acceptance, or clear the [却
下] checkbox for the child file.

1462 The sign comment exceeds the max number of characters. The signing process cannot continue because there are too many Reduce the number of characters in the comment. The maximum number
characters in the signature comment entered. of characters that can be entered depends on the number of characters in
the following items:
File name, project name, instrument name, and data No.

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Event ID Event Detail Cause of the Event Measures

1463 Cannot Create log reports because some data files are not supported. Only the data of version 6.50 or later is supported to create log report. Use the data of version 6.50 or later , or change settings log report
settings to OFF in the configuration.

1464 Failed to create the intermediate file. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1465 The search result number exceeded the upper limit Value. A search is stopped.
Message is displayed when number of search results exceeds the upper limit.
Change the search conditions.
1466 The report cannot be created as a different type of data is selected. SpecifyInformation
the filteringMessage
conditions again. Check the message and implement the necessary measures.
1467 File name cannot be changed because the specified file extension is not The specified file name (extension) is not registered in the extension Specify the file name (extension) that matches the file type to register.
registered in the extension definition of the selected file type. definition of the selected file type.

1500 Insufficient database connections. Temporarily insufficient connections due to accesses concentrating on Wait a while and try again.
the database.

1501 Failed to access database. Failed to access the database. Perform the operation again after making sure that the network is
connected correctly. If this does not remedy the problem, restart the
computer, and try again.

1502 Failed to create the folder. Failed to create the folder. Perform the operation again after making sure that the network is
connected correctly. If this does not remedy the problem, restart the
computer, and try again.

1503 Failed to create the folder. Failed to create the folder. Perform the operation again after making sure that the network is
connected correctly. If this does not remedy the problem, restart the
computer, and try again.

1504 Failed to open the file. Failed to open the file. Perform the operation again after making sure that the network is
connected correctly. If this does not remedy the problem, restart the
computer, and try again.

1505 Failed to read the file. Failed to read the file. Perform the operation again after making sure that the network is
connected correctly. If this does not remedy the problem, restart the
computer, and try again.

1506 Failed to write the file. Failed to write to the file. Perform the operation again after making sure that the network is
connected correctly. If this does not remedy the problem, restart the
computer, and try again.

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Event ID Event Detail Cause of the Event Measures

1507 Failed to delete the file. Failed to delete the file. Perform the operation again after making sure that the network is
connected correctly. If this does not remedy the problem, restart the
computer, and try again.

1508 The same file exists. The file with the same name as that you specified already exists. Specify another file name.

1509 Deleting this file is prohibited. An attempt was made to delete a file that cannot be deleted.
Information Message

150A Getting file list is not started. Information Message Contact your Shimadzu representative.

150B Start/End settings of a getting range are not correct. Specification of an acquisition start/end range is invalid. Try again after making sure that the appropriate acquisition range is
specified.

150C File list information exists after specified end point. This indicates that there is also a matching file beyond the specified This need not be remedied since it is internally processed.
range.

150D The file does not exist. The specified file does not exist. Update to the latest information, or restart the application, and specify an
existing file to execute.

150E The file is already in use. The specified file is already in use. Specify again after another user has returned the file.

150F The file is already in use for analysis. The specified file is already in use for analysis. The file cannot be in use Specify again after analysis is finished.
since it is being used in analysis.

1510 The using information is not in agreement. The using information of the specified file is not in agreement. The Close the file without saving the information, or rename and save the file.
information cannot be saved to this file since it has been forcibly used by To edit this file, open the file again in the Edit mode.
another user.

1511 The using information has not been taken. The using information of the specified file is not in agreement. Cannot Close the file without saving the information, or rename and save the file.
save the information. To edit this file, open the file again in the Edit mode.

1512 It is going to use the old edition file to edit. Only the latest file of history-managed files can be edited. Update to the latest information, or restart the application, and specify the
file again to execute.

1513 Non-registered data exists. The project cannot be deleted if it contains unregistered data when the Try again after checking the network connection.
project is to be deleted. A probable cause is a problem in the network
connection between the acquisition controller and the database server.

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Event ID Event Detail Cause of the Event Measures

1514 Under file access. The project cannot be deleted if a file for that project is currently open Close the file currently being edited, and try again.
when the project is to be deleted.

1515 The file has already existed. The file name specified already exists on the drive. Specify a different file; then execute the command again.

1517 The version administration methods do not match between projects. An attempt was made to operate across 2 projects. This operation is not Perform the operation after matching the version management settings of
available when each of the version administration settings does not the project policy.
match.

1518 The specified profile data does not exist. Information Message Contact your Shimadzu representative.

1519 The latest version exists in the database. Displayed for confirmation when the database contains a latest version To use the latest version file, click [Yes], and to cancel, click [No].
Do you use the latest version? file.

151A The file has been registered. Information Message No action needed.

151B The file has been deleted. Information Message No action needed.

151C The file has been renamed. Information Message No action needed.

151D Non-registered data has been registered into automatic registration Information Message No action needed.
queue.

151E The file is locked. The specified file is locked. Operations cannot be performed on locked files.

151F Initializing. The application is being initialized. Wait a while and try again.

1520 Cannot sign since the file is not the latest. The specified file cannot be signed since it is not the latest. Perform signature operations on the latest file.

1521 Using the specified file is not required. Internal code Internal code

1522 The project and instrument combination does not match. The combination of instruments does not match the project specified from A probable cause is that the relationship between the project and the
the application. instrument is deleted. Check in the project management sub-window.

1523 The file is already in use to the same user. The specified file is already in use by the same user.
Information Message

1524 The file is locked. The specified file is locked. Operations cannot be performed on locked files.

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Event ID Event Detail Cause of the Event Measures

1525 Cannot oparate the file since it is linked with other files. Moving, deleting, or other operations were performed when the specified Moving, deleting, or other operations cannot be performed when the
file was linked. specified file is linked.

1526 Cannot sign the file since it is linked with other files. It is not possible to sign a linked child file on its own. Sign the linked parent file first.

1527 Cannot sign files which are returned back. An attempt was made to sign a file signed as returned back. The file must be revised and then overwritten or saved, or created anew.

1528 The project is locked and cannot be operated. The target project is locked and operations cannot be continued. In the [Manage Project] window, check the target project lock status.

1550 The MDB file is not found in the specified location. Displayed for confirmation when the MDB file cannot be found at the To copy the MDB file currently in use to the specified location, click [OK].
Do you copy the MDB file to the specified location? specified location. To cancel, click [Cancel].

1551 No rights to set_up MDB. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

1552 Failed to optimize/repair. Failed to optimize/repair. If this error occurs after executing again, the MDB file cannot be repaired.
The MDB file can be made again by deleting the MDB file and restarting
the system.

1553 Stops changes to the MDB. Information Message No action needed.

1554 Use of the database has been started. Information Message No action needed.

1555 This operation is not available since data acquisition is in progress. To This operation is not available since data acquisition is in progress. To perform this operation, end all data acquisitions.
perform this operation, end all data acquisitions and restart.

1556 Failed to start the service. Failed to start the service. If the error occurs even after specifying another MDB file and restarting,
Please call a system administrator. contact your Shimadzu representative.

1557 Failed to start the MDB configuration. Failed to start the MDB configuration. Contact your Shimadzu representative.

1558 Failed to copy the MDB file. Failed to copy the MDB file. Copy again. If this does not remedy the problem, restart the computer, and
try setting again.

1559 Failed to change the MDB. Failed to change the MDB. Set again. If this does not remedy the problem, restart the computer, and
try setting again.

1560 The specified file is a certification DB of old form. The specified file is a certification DB of old form. Extend a certification DB of old form to a certification DB of new
It is necessary to extend it to a certification DB of new form. Extend it? form,click [OK].To cancel click [Cancel].
OK?

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Event ID Event Detail Cause of the Event Measures

1561 Failed to extend a certification DB. Failed to extend a certification DB. Contact your Shimadzu representative.

1570 MSDE is not installed. MSDE is not installed. Try again after installing MSDE.

1571 Please specify the physical path. The physical path is not specified. Specify the physical path.

1572 The database already exists. Displayed for confirming whether or not to create a new database when a To delete the existing database and create a new database, click [OK]. To
Are you sure you want to delete the existing database and create one? database is already created. cancel, click [Cancel].

1573 Database creation process will be started. Displayed for confirmation when creating a database. To create the database, click [OK], and to cancel creation, click [Cancel].
Are you sure you want to continue?

1574 Failed to create the system administration database. The system administration information database cannot be created for Contact your Shimadzu representative.
some reason.

1575 Failed to create the Log database. The log database cannot be created for some reason. Contact your Shimadzu representative.

1576 Failed to create the Project database. The project database cannot be created for some reason. Contact your Shimadzu representative.

1577 Failed to create the Profile database. The profile database cannot be created for some reason. Contact your Shimadzu representative.

1578 Creation of a database has been completed successfully. Information Message No action needed.

1579 No rights to create MSDE database. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

157A Please specify the Windows domain name. The Windows domain name is not specified. Specify the Windows domain name.

157B An error occurred. The [Create SQL Server Database] sub-window cannot Failed to open the [Create SQL Server Database] sub-window. Solve the problem relating to the sub-message, and set again. If this does
be opened. not remedy the problem, restart the computer, and try setting again.

157C Failed to connect to the existing authentication database. Failed to connect to the existing authentication database. Try again after checking the status of the existing authentication
database and after making sure that the network is connected correctly.

157D Both for the project and for the system administration/user authentication Information Message No action needed.
is already made. Cannot be made again individually since a data
mismatch will occur.

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Event ID Event Detail Cause of the Event Measures

157E The selected database does not exist. The selected database does not exist. Select the appropriate service name.

157F The specified folder does not exist. The folder specified to the physical path does not exist. Make the folder specified to the physical path.

1580 Operation has been canceled. The database creation process is being This is displayed when [Cancel] was selected in the password entry sub-
terminated. window. Information Message

1581 The existing user authentication database is already expanded. It cannot The existing user authentication database has already been expanded. It Try again after re-creating from the user authentication tool.
be created again. cannot be created again.

1582 Failed to delete [managed folder of data files]. Failed to delete [managed folder of data files] for some reason. Contact your Shimadzu representative.

1590 Oracle is not installed. Oracle is not installed. Try again after installing Oracle.

1591 Please input maximum database size. The maximum database size is not entered. Enter the maximum database size.

1592 Please select the drive, which creates the System-table space of Oracle. The drive which creates the system-table space of Oracle is not selected. Choose the drive which creates the system-table space of Oracle.

1593 Please select an instance name (SID). The service name is not selected. Choose an instance name (SID).

1594 Please select a Windows domain name. The Windows domain name is not selected. Choose a Windows domain name.

1595 The database already exists. Displayed for confirming whether or not to create a new database when a To delete the existing database and create a new database, click [OK]. To
Are you sure you want to delete the existing database and create one? database is already created. cancel, click [Cancel].

1596 Maximum database size is over the capacity of the logical HD drive. Maximum database size is over the capacity of the logical HD drive. Change the maximum size of the database to a size that does not exceed
free space on the logical HD drive.

1597 Database creation process will be started. Displayed for confirmation when creating a database. To create the database, click [OK], and to cancel, click [Cancel].
Are you sure you want to continue?

1598 Failed to generate the instance. Instances cannot be generated for some reason. Contact your Shimadzu representative.

1599 Failed to create the system administration database. The system administration information database cannot be created for Contact your Shimadzu representative.
some reason.

159A Failed to create the Log database. The log database cannot be created for some reason. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

159B Failed to create the Project database. The project database cannot be created for some reason. Contact your Shimadzu representative.

159C Failed to create the Profile database. The profile database cannot be created for some reason. Contact your Shimadzu representative.

159D Creation of a database has been completed successfully. Information Message No action needed.

159E No rights to create Oracle database. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

159F An error occurred. The [Create Oracle Database] sub-window cannot be The [Create Oracle Database] sub-window cannot be opened. Solve the problem relating to the sub-message, and set again. If this does
opened. not remedy the problem, restart the computer, and try setting again.

15A0 Failed to connect to the existing authentication database. Failed to connect to the existing authentication database. Try again after checking the status of the existing authentication
database and after making sure that the network is connected correctly.

15A1 Please make sure that a version of Oracle compatible with the tool is A version of Oracle compatible with this tool is not installed. This tool Make sure that a version of Oracle compatible with the tool is installed.
installed. supports Oracle 10 or more.

15A2 Both for the project and for the system administration/user authentication Information Message No action needed.
is already made. Cannot be made again individually since a data
mismatch will occur.

15A3 The selected service name is not for an existing database. The selected service name is not an existing database. Select the appropriate service name.

15A4 Failed to re-create the database since a user is currently logged in. Cannot re-create the database since a user is currently logged in. Create the database again after making sure that the LSS service or
Please make sure that the LSS service or acquisition server is not acquisition server is not started up, and after stopping the service and
running. server if they are started.

15A5 The existing user authentication database is already expanded. It cannot The existing user authentication database has already been expanded. It Try again after re-creating from the user authentication tool.
be created again. cannot be created again.

15A6 Failed to delete [managed folder of data files]. Failed to delete [managed folder of data files] for some reason. Contact your Shimadzu representative.

15B0 The connection test has succeeded. Information Message No action needed.

15B1 Failed to connect to the database. Cannot connect to the database server. Try again after making sure that the database has started up normally,
and that the network is connected correctly.

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Event ID Event Detail Cause of the Event Measures

15B2 Connection with the database server has succeeded. Information Message No action needed.
Connection with existing authentication database server too.

15B3 Connection with the database server has succeeded. Could connect to the database server. Cannot connect to the existing Try again after making sure that the existing authentication database has
However, connection with existing authentication database server has authentication database server. started up normally, and that the network is connected correctly.
failed.
15B4 Connection with existing authentication database server has succeeded._ Cannot connect to the database server. Could connect to the existing Try again after making sure that the database has started up normally,
However, connection with the database server has failed. authentication database server. and that the network is connected correctly.

15B5 Connection with the database_server has failed. Cannot connect to the database server. Cannot connect to the existing Try again after making sure that the database server and the existing
Connection with existing authentication database server either. authentication database server, either. authentication database has started up normally, and that the network is
connected correctly.

15B6 The connection test with the LabSolutions server has succeeded. Information Message No action needed.

15B7 The connection test with the LabSolutions server has failed. The connection test with the LabSolutions server has failed. Try again after making sure that the network is connected correctly.

15B8 No rights to set up database connection. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

15B9 Successfully connected to the existing authentication database server. Information Message No action needed.

15BA Failed to connect to the existing authentication database server. Failed to connect to the existing authentication database server. Try again after making sure that the existing authentication database has
started up normally, and that the network is connected correctly.

15BB Setting of the LabSolutions server will be canceled. Information Message No action needed.

15BC Setting of the database server will be canceled. Information Message No action needed.

15BD Use of the LabSolutions server has been started. Information Message No action needed.

15BE Use of the existing authentication database server has been started. Information Message No action needed.

15BF The existing authentication database server has been changed. Information Message No action needed.

15C0 Use of the existing authentication database server has been canceled. Information Message No action needed.

15C1 Failed to start up [Database Connection Settings]. [Database Connection Settings] could not be started up for some reason. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

15C2 [Database Connection Settings] is not available. The new settings cannot be saved. Set again. If this does not remedy the problem, restart the computer, and
try setting again.

15D0 Please select backup folder. The backup folder is not selected. Select a backup folder.

15D1 Please select the project to be backed up. The project to be backed up is not selected. Select the project to be backed up.

15D2 Please input the reason to backup. The reason for the backup has not been entered. Input the reason for backup. (A reason is required at the time of ER/ES
(A password is required at the time of ER/ES mode) mode.)

15D3 A database already exists. The selected storage destination folder already has a database. Change the storage destination to a folder not containing a database.
Please change the folder to store.
15D4 The input capacity of a folder is not appropriate. The value set at [Disk Space per a Folder] is invalid. Enter again.
Please input appropriate capacity.

15D5 Please input a backup start and end date correctly. The backup start date and an end date have not been entered correctly. Set a backup start date and an end date correctly.

15D6 Please enter a password. The password has not been entered. Enter a password. (A password is required at the time of ER/ES mode.)
(A password is required at the time of ER/ES mode)

15D7 The password confirmation must match. Password is not correct. Enter the correct password for the confirmation password.

15D8 Please specify a temporary folder for backup. The backup temporary folder is not selected. Select a backup temporary folder.

15D9 An error occurred while making the temporary backup file. The backup temporary file cannot be created. Make sure that the temporary folder at the backup destination is not write
protected, and that there is sufficient disk space.

15DA Backup has been completed successfully. Information Message No action needed.

15DB Backup will be terminated. Displayed for confirmation when cancellation of the backup is selected. To cancel, click [Yes], and to continue, click [No].
Are you sure you want to terminate?
15DC An error occurred during backup process. The backup file cannot be created. Make sure that the folder at the backup destination is not write protected,
and that there is sufficient disk space.

15DD Please insert the next media. Message for prompting replacement with the next storage media when Replace with the next storage media, and click [OK].
the backup to the current media is completed.

15DF Backup has been completed successfully. Information Message No action needed.
Please keep the printed result with the media.

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Event ID Event Detail Cause of the Event Measures

15E0 Backup was abnormally terminated. The backup ended abnormally for some reason. Back up again. If this does not remedy the problem, restart the computer,
and try again.

15E1 Please insert a media in a drive. A disk is not inserted in the drive. Insert a disk in the drive.

15E2 No rights to perform the backup. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

15E3 Backup/Restore is already running from other PCs. Cannot be backed up or restored when backup/restoration are performed Try again after backup/restoration on another client PC is finished.
from another client computer.

15E4 Please select the source database to restore. The restoring source database is not selected. Select the restoring source database.

15E5 Please enter a password. The password has not been entered. Enter a password. (A password is required at the time of ER/ES mode.)
(A password is required at the time of ER/ES mode)

15E6 The source database to restore cannot be opened. The restoring source database cannot be opened. Password is not correct. Enter the password that was set when the backup was made.
The password is invalid.

15E7 Please input the reason to restore. The reason for the restoration has not been entered. Input the reason for restoration. (A reason is required at the time of
(A password is required at the time of ER/ES mode) ER/ES mode.)

15E8 Restore may take from several minutes to several hours. Are you sure you Restoration may take from several minutes to several hours. Displayed for To restore, click [OK], and to cancel, click [Cancel].
want to start Restore? confirming whether or not to start restoration.

15E9 Restore will be terminated. Displayed for confirmation when cancellation of the restoration is To cancel, click [OK], and to continue, click [Cancel].
Are you sure you want to terminate? selected.

15EA Please insert the next media. Message for prompting replacement with the next storage media when Replace with the next storage media, and click [OK].
the restoration from the current media is completed.

15EB Restore has been completed successfully. Information Message No action needed.

15EC Restore was abnormally terminated. The restoration ended abnormally for some reason. Restore again. If this does not remedy the problem, restart the computer,
and try again.

15ED No rights to perform the Restore. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

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Event ID Event Detail Cause of the Event Measures

15EE Checksum does not match. Invalid checksum. The data backup could be corrupt. Try again after checking the backup MDB.

15EF Failed to backup the files since there is a file larger than the split size. There is a file larger than the split size of the backup folder. Try again after increasing the split size of the backup folder.

15F0 Failed to open backup MDB. The backup MDB cannot be opened for some reason. Try again after checking the backup MDB.

15F1 The corresponding table is not found in backup MDB. Failed to operate since the corresponding table could not be found in the Try again after checking the backup MDB.
backup MDB.

15F2 Backup may take from several minutes to several hours. Are you sure you Backup may take from several minutes to several hours. Displayed for To back up, click [OK], and to cancel, click [Cancel].
want to start backup? confirming whether or not to start backup.

15F3 An error occurred during copying to the removable storage media. Cannot write the file to the removable storage media. Make sure that the removable storage media is not write protected, and
that there is sufficient disk space.

15F4 The data file has been deleted after it was backed up. Information Message No action needed.

15F5 A temporary folder will be created. Do you continue? Displayed for confirmation when creating a temporary folder. To create a temporary folder, click [OK], and to cancel, click [Cancel].

15F6 Failed to create the temporary folder. Failed to create the temporary folder. Try again after making sure that the folder is not write-protected.

15F7 The backup was terminated. Information Message No action needed.

15F8 The Restore was terminated. Information Message No action needed.

15F9 Too many target items. Please specify the period again. The number of logs to be backed up is too many. Try again after specifying the backup conditions again.

15FA It is not possible to back up directly to the CD/DVD drive. Information Message Change the backup location.

1601 Data file name already exists in batch file registered into batch queue, or Data file name already exists in batch file registered into batch queue, or Specify another batch file name.
the batch file under running. the batch file under run.

1605 Failed to create the database file. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1606 Failed to opening the database file. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

160F Registration to batch queue has been completed successfully. Information Message No action needed.

1610 Failed to register to the batch queue because of the communication Cannot register to the batch queue because of the communication Try again after making sure that the network is connected correctly.
failure. disturbance.

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Event ID Event Detail Cause of the Event Measures

1611 Cannot register batch queue, because of the instrument occupation. Cannot register batch queue, because of the instrument occupancy. Register after canceling instrument occupancy. Occupancy can be forcibly
canceled by users with rights.

1612 Failed to move the batch file because of the communication failure. Cannot move the batch file because of the communication disturbance. Try again after making sure that the network is connected correctly.

1613 Specified batch file does not exist. Specified batch file does not exist. Select the batch again after checking the latest information.

1614 Cannot move batch file. Cannot move batch file. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1615 Failed to start the batch processing because of the communication Cannot start the batch processing because of the communication Try again. If this does not remedy the problem, restart the computer, and
failure. obstacle. try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1616 Specified batch file does not exist. Specified batch file does not exist. Select the batch again after checking the latest information.

1617 Cannot start batch. Batch cannot be started for some reason. Close the sub-window, and perform the operation again. Try again after
making sure that the network is connected correctly in the case of a
network configuration.

1619 Failed to edit wait setup, because of the communication failure. Cannot edit wait setup, because of the communication obstacle. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

161A The specified batch file does not exist. Specified batch file does not exist. Select the batch again after checking the latest information.

161B Cannot edit a wait setup. The waiting setup cannot be changed for some reason. Close the sub-window, and perform the operation again. Try again after
making sure that the network is connected correctly in the case of a
network configuration.

161C Failed to edit batch file, because of the communication failure. Cannot edit batch file because of the communication failure. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

161D The specified batch file does not exist. Specified batch file does not exist. Select the batch again after checking the latest information.

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Event ID Event Detail Cause of the Event Measures

161E Cannot edit batch file. The batch file cannot be edited for some reason. Close the sub-window, and perform the operation again. Try again after
making sure that the network is connected correctly in the case of a
network configuration.

161F Cannot edit batch file of the property of another project. Failed to edit the batch file of another project. Select a project registered with a batch file, and perform the operation.

1620 Cannot edit batch file of the property of another user. Information Message No action needed.

1621 The batch file is already in use. The batch file is already in use. Try again after another user has finished editing the batch file.

1622 The using information is not in agreement. The using information of the file for the specified batch is not in Close the batch without saving the information, or rename and save the
agreement. The information cannot be saved to this batch since it has batch. To edit this batch, try opening the batch again.
been forcibly lent by another user.

1623 Failed to delete batch file because of the communication failure. Cannot delete batch file because of the communication disturbance. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1624 The specified batch file does not exist. Specified batch file does not exist. Select the batch again after checking the latest information.

1625 Failed to delete the batch file. The batch file cannot be deleted for some reason. Close the sub-window, and perform the operation again. Try again after
making sure that the network is connected correctly in the case of a
network configuration.

1626 Failed to take over analysis, because of the communication failure. Cannot take over analysis, because of the communication obstacle. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1627 The specified batch file does not exist. Specified batch file does not exist. Select the batch again after checking the latest information.

1628 Cannot take over analysis. Cannot take over an analysis operator for some reason. Close the sub-window, and perform the operation again. Try again after
making sure that the network is connected correctly in the case of a
network configuration.

1629 Cannot take over batch file of the property of another project. Cannot take over batch file of the property of another project. Select a project registered with a batch file, and perform the operation.

162A Failed to get the newest information of the batch queue because of the Cannot get the newest information of the batch queue because of the Try again. If this does not remedy the problem, restart the computer, and
communication failure. communication disturbance. try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

162C Cannot remove instrument from a project under analysis. Cannot delete instrument from a project under analysis. Try again after analysis is finished.

162D Cannot remove instrument from a project under analysis reservation. Cannot delete instrument from a project under analysis reservation. Try again after analysis is finished or after deleting analysis reservation.

162E The definition file of operation does not exist. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

162F Cannot interrupt the batch under running, which has a summary report, Information Message No action needed.
QA/QC, or bracketing.

1630 Priority run has been registered. Information Message No action needed.

1632 Failed to start batch processing. Failed to start batch processing. Execute the batch again after checking the instrument status.

1633 Failed to acquire the Batch Table. Failed to acquire the Batch Table. Make sure editing is possible, and try again. If the message is displayed
again, contact your Shimadzu representative.

1634 Failed to register the Batch Table. Failed to register to the Batch Table. Make sure editing is possible, and try again. If the message is displayed
again, contact your Shimadzu representative.

1635 Failed to take over an analysis operator. Failed to take over an analysis operator. Make sure analysis can be taken over, and try again.

1636 The batch table under the edit will be void. Are you sure you want to An attempt was made to start a batch that is currently edited for a If it is OK to invalidate the Batch Table currently being edited, click [OK].
continue? reserved batch. If it is not OK, click [Cancel].

1637 Cannot save the batch file because the batch processing is running. Cannot change the batch queue once batch processing has started. Save the edited batch under a different name, or discard the batch file.

1638 Any priority run cannot be registered while any batch analysis with Cannot set priority run since bracket is set to the currently executing
bracket setting is running. batch. Information Message

1639 Any priority run cannot be registered while any priority run is running. Cannot interrupt a batch registered with priority run and the batch which
became the waiting for resumption by interruption. Information Message

163A Any priority run cannot be registered while any batch analysis with Cannot set priority run since summary report is set to the currently
summary report setting is running. executing batch. Information Message

163B Any priority run cannot be registered while any batch analysis with QA/QC Cannot set priority run since QA/QC is set to the currently executing
setting is running. batch. Information Message

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Event ID Event Detail Cause of the Event Measures

163C Any priority run cannot be registered while any batch analysis with startup Cannot set priority run since startup is set to the currently executing
setting is running. batch. Information Message

163D Any priority run cannot be registered while any batch analysis with Cannot set priority run since shutdown is set to the currently executing
shutdown setting is running. batch. Information Message

163E Any priority run cannot be registered. An attempt was made to set priority run to a batch that does not accept
priority run. If you don't have rights for the priority run, you cannot register
Information Message
the priority run against the analysis started by another user.

163F Any priority run cannot be registered while any batch analysis with action Cannot set priority run since action is set to the currently executing batch.
setting is running. Information Message

1640 The batch cannot be deleted because the batch file is under the edit. The batch cannot be deleted when the batch file is being edited.
Information Message

1641 The batch queue status has become 'Waiting'. The state of the batch registered to the batch queue changed to a waiting
state. Information Message

1642 Batch has been removed from the batch queue. Information Message No action needed.

1643 An analysis has been taken over. Information Message No action needed.

1644 An analysis is taking over. Wait for a while. An analysis is taking over. Wait for a while.

1645 Any priority run cannot be registered while any batch analysis with multi- The priority run cannot be registered because the batch analysis with
data report is running. multi-data repor is running. Information Message

1646 Any priority run cannot be registered while any batch analysis with The priority run cannot be registered because the batch analysis with
acquisition cycle time tuning is running. acquisition cycle time tuning is running. Information Message

1647 The batch queue status has become 'Running'. The state of the batach registered to the batch queue was changed to a
runnning state, or batch queue went to the next line. Information Message

1649 Priority Run cannot be performed during Realtime Batch set with flow rate Priority Run was attempt to set during Realtime Batch with flow rate
adjustment. adjustment was set. Information Message

1680 Failed to lock the screen. The screen cannot be locked for some reason. Try again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

1682 Another user tried to release the screen lock. Information Message No action needed.

1683 Failed to release the screen lock. The screen cannot be unlocked for some reason. Only the user who Try again. If this does not remedy the problem, restart the computer, and
locked the screen can unlock it. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1684 Failed to get the automatic lock information. Error Message If the problem persists, please contact your Shimadzu representative.

1685 Failed to register the window. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1686 Failed to cancel the registration of the windows. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1687 Cannot refer to rights of instrument control. The control rights of the instrument cannot be referenced for some Try again. If this does not remedy the problem, restart the computer, and
reason. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1688 Cannot get rights of instrument control. The control rights of the instrument cannot be acquired for some reason. Try again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1689 Cannot move rights of instrument control. The control rights of the instrument cannot be moved for some reason. Try again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

168A Cannot release rights of instrument control. The control rights of the instrument cannot be released for some reason. Try again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

168B Other users are controlling. The selected instrument cannot be controlled since it is controlled by Try again after another user has released the control rights.
another user.

168C Cannot refer to rights of instrument occupation. The instrument occupancy rights cannot be referenced for some reason. Try again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

168D Cannot get rights of instrument occupation. The instrument occupancy rights cannot be acquired for some reason. Try again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

168E Cannot release rights of instrument occupation. The instrument occupancy rights cannot be released for some reason. Try again. If this does not remedy the problem, restart the computer, and
try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

168F The instruments are occupied by other users. The selected instrument cannot be controlled since it is occupied by Try again after another user has released the occupancy. Occupancy can
another user. be forcibly released of you have [Release Occupied Instrument] rights.

1692 Cannot get rights of instrument control from other projects. Cannot obtain the instrument control rights because the projects are To acquire control rights, perform the operation again after selecting a
different. project that currently has control rights.

1693 Cannot release, because of no rights of instrument control. This is displayed when an attempt was made to release instrument The release operation is not required since control rights are already
control rights even though you do not have these rights. released.

1694 The same user keeps the rights of instrument control on other PCs. The same user gets control rights on other PCs. To acquire the control rights, perform the operation again after releasing
the control rights owned on the other computer.

1695 The rights of instruments control are acquired by the same user. Information Message No action needed.

1696 No rights to unlock the screen. A user without the [Release Windows Lock] rights attempted to make a Log in as a user with the [Release Windows Lock] rights.
setting.

1697 Notification of forced logout failed on an instrument(s). Notification of forced logout failed on an instrument(s). Try again after checking the instrument status.

1698 Window lock was executed. Information Message No action needed.

1699 Window unlock was executed. Information Message No action needed.

1700 The specified instrument does not exist. The specified instrument does not exist. Contact your Shimadzu representative.

1701 The process has been forced to terminate. Information Message No action needed.

1702 Failed to start the service. Failed to start the service. Contact your Shimadzu representative.

1703 In current state, cannot start service. The present state cannot start service. Contact your Shimadzu representative.

1704 Failed to stop the service. Failed to stop the service. Contact your Shimadzu representative.

1705 In current state, cannot stop service. The present state cannot stop service. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

1706 Failed to pause the distribution control process. Failed to pause the distribution control process. Contact your Shimadzu representative.

1707 Failed to restart the distribution control process. Failed to restart the distribution control process. Contact your Shimadzu representative.

1708 Time-out Time-out occurred in processing that starts/ends a process.


Information Message

1709 In current state, cannot perform distribution. Data acquisition is in process of ending. Wait a while before trying again.

1710 The process cannot accept requests. The acq server is busy. Wait a while before trying again.

1730 Failed to transfer the file. The file cannot be transferred for some reason. Try again after making sure that the network is connected correctly.

1761 Failed to retrieve the list of the printers. Failed to retrieve the list of the printers. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1762 Failed to retrieve the list of the printers. Failed to retrieve the list of the printers. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

176A Failed to retrieve the LabSolutions printer list. Failed to retrieve the LabSolutions printer list. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

176B Failed to refresh the LabSolutions printer list. Failed to refresh the LabSolutions printer list. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

176C No printer is registered. The printer is not registered. Register the printer to perform printing.

176D Failed to get the printer. Failed to obtain the printer. Check the printer settings in the OS.

176E No rights of printer administration. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

1802 Failed to open the Log database file. This file has been used on the other application. If the file is not in use, Try again after terminating the application in which the file is used. If the
this may be corrupted. attempt fails again, the file or disk may be corrupted.

1803 Log database password is invalid. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

1804 The Log database file is already opened. This file has been used on the other application. Try again after terminating the application in which the file is used.

1805 Failed to close the Log database file. Error on closing the log database file. Try again after restarting the PC. If the attempt fails again, the file or disk
may be corrupted.

1806 Failed to read/write the Log database file. Failed to process of log database file. Try again after restarting the PC. If the attempt fails again, the file or disk
may be corrupted.

1807 The Log database file is not opened. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1808 Failed to delete the log. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1809 Delete all event logs. Are you sure you want to continue? This message confirms that the log will be deleted by selecting Log Click [Yes] to delete the log, otherwise click [No].
Delete button.

180A Cannot search because of the communication failure. Failed to search. 1. Perform the search again. 2. If the error occurs again, restart the
application, and execute again. Try again after making sure that the
network is connected correctly in the case of a network configuration.

180B Too many characters. Exceeds the number of characters which can be entered. Try again after checking the maximum number of characters. The
maximum number of characters can be verified by Help in each window.

180C Are you sure you want to delete? Displayed for confirmation when performing deletion. To delete, click [OK], and to cancel, click [Cancel].

180D Failed to delete. Failed to delete. A probable cause is a problem in the network connection Delete again. If this does not remedy the problem, restart the computer,
in the case of a network configuration. and try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

180E Invalid type of Log database. A file that is not the log database of this system was selected. Select the appropriate log database.

180F Audit Trail is not set up. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1810 Password is not correct. Password is not correct. Check the selected backup database and input the correct password. The
Please make sure the selection of backup database and input the correct password is case-sensitive.
password.
The password is case-sensitive.
1811 The number of records hit in the search exceeds limit. Displayed for confirmation when the search results exceed the certain Click [Yes] to continue display, and click [No] to cancel.
Are you sure you want to display all? number.

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Event ID Event Detail Cause of the Event Measures

1812 The number of records hit in the search exceeds limit to display. Please Displayed for confirmation when the search results exceeded the display Specify the filtering conditions again to reduce the number of search
specify appropriate condition for the filtering. maximum number. results, and try again.

1813 Log has been deleted. Information Message No action needed.

1814 Log has been saved as a file. Information Message No action needed.

1815 Adobe Reader is necessary for printing and print preview. Adobe Reader is not installed. Install Adobe Reader.

1816 Log import finished Information Message No action needed.

1817 Log import abend Log import failed due to unknown cause. Contact your Shimadzu representative.

1818 This Database is broken. The Access MDB file specified as target for log import is invalid. Contact your Shimadzu representative.

1819 AccessMDB file as the target of the log-import is invalid. The Access MDB file specified as target for log import is invalid. Contact your Shimadzu representative.

181A AccessMDB file as the target of the log-import is invalid. The Access MDB file specified as target for log import is invalid. Contact your Shimadzu representative.

181B Database type is invalid. The Access MDB file specified as target for log import is invalid. Contact your Shimadzu representative.

181C Database password is not correct. The Access MDB file specified as target for log import is invalid. Contact your Shimadzu representative.

181D Log import canceled Information Message No action needed.

181E Log data dose not exist. No target log to import. Contact your Shimadzu representative.

1902 Failed to run the application or open the file. The specified license does not exist, or a probable cause is that the Register the license or restart the computer. If this does not remedy the
software has not been installed correctly. problem, contact your Shimadzu representative.

1903 Failed to open the instrument screen. A fault has occurred on the database, or a probable cause is that the Contact your Shimadzu representative.
software has not been installed correctly.

1904 Failed to open the data screen. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1905 Failed to open the analysis tool screen. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1906 Failed to open the administration tool screen. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1907 Failed to open the manual screen. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

1908 Failed to display the project selection dialog. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

190A Failed to display the on-line manual. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

190B Failed to start up the LabSolutions. The LabSolutions connot be started up for some reason. Try again after a while. If this does not remedy the problem, restart the
computer, and try the operation again.

190C Failed to change the project. Failed to change the project. Try again. If this does not remedy the problem, restart the computer, and
try setting again.

190D The selected project is invalid. The selected project is invalid. Close the sub-window, and select the project again.

190E Failed to create the work folder. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

190F Previous Project is not found. Computer Name may have been changed. If those projects displayed on the message box were created on this
computer, please click [YES]. Those projects will be updated. If those
projects were not created on this computer, please click [NO]. If you do
not update, you will not be able to use those projects. And please note
that it becomes impossible for you to update those projects if you create
a new project without updating.

1910 The expiration date of demo license is less than 30 days. Information Message No action needed.

1912 The expiration date of trial license is 30 days after activation. Information Message No action needed.

1931 Failed to initialize the acquisition control component for status of A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
instrument administration.

1932 Failed to update the operating status in the acquisition control component A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
for status of instrument administration.

1933 Failed to notify the operating status to the acquisition control component A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
for the status of instrument administration.

1934 Failed to initialize the Lss control component for status of instrument A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
operation.

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Event ID Event Detail Cause of the Event Measures

1935 Failed to update the operating status in the Lss control component for A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
status of instrument administration.

1936 Failed to get the operating status of instruments. Failed to retrieve the information. A probable cause is a problem in the Restart the computer, and try the operation again. Try again after making
network connection in the case of a network configuration. sure that the network is connected correctly in the case of a network
configuration.

1937 Failed to display the batch queue dialog. The [Batch Queue] sub-window cannot be displayed for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1938 Failed to display the Realtime Analysis screen. The [Realtime Analysis] program cannot be started up for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

1939 Failed to display the Offline Editor screen. The [Offline Editor] program cannot be started up for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

193A Failed to display the Postrun Analysis screen. The [Postrun Analysis] program cannot be started up for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

193B Failed to take over analysis. Cannot take over analysis for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

193C Failed to force the release of instrument occupation. The instrument occupancy cannot be forcibly released for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

193D Failed to update the latest information of the instrument_operating status. Failed to retrieve the information. A probable cause is a problem in the Restart the computer, and try the operation again. Try again after making
network connection in the case of a network configuration. sure that the network is connected correctly in the case of a network
configuration.

193E Failed to filter the instrument operating status list. Failed to filter the instrument operating situation list for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

193F Failed to display the table style settings screen. The [Table Style] sub-window cannot be opened for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

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Event ID Event Detail Cause of the Event Measures

1940 Failed to display the table. The table cannot be displayed for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

1941 Failed to display the icon. The icon cannot be displayed for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

1942 Failed to align the icons. The icons cannot be aligned for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

1943 Failed to display the layout. Cannot display according to the layout for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

1944 Failed to set the background. The background cannot be set for some reason. Make sure that the background file type is appropriate, and try the
operation again. If this does not remedy the problem, restart the
computer, and try again.

1945 Failed to clear the background. The background cannot be cleared for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

1946 Failed to get the user property. Failed to obtain the property. A probable cause is a problem in the Try again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1947 Failed to register the user property. The property cannot be saved. A probable cause is a problem in the Try again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try the operation again. Execute again after making sure that the network
is connected correctly in the case of a network configuration.

1948 The batch queue dialog is displayed. The [Batch Queue] sub-window is opened. This operation is currently not Close the open [Batch Queue] sub-window, and try the operation again.
available.

1949 Release of instrument occupation has been forced. Information Message No action needed.

1950 Failed to update automatically the instrument_operating status. The instrument operating situation cannot be automatically updated. Restart the computer, and try the operation again. Try again after making
sure that the network is connected correctly in the case of a network
configuration.

1951 Failed to display the browser screen. The [Browser] program cannot be started up for some reason. Try again. If this does not remedy the problem, restart the computer, and
try the operation again.

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Event ID Event Detail Cause of the Event Measures

1952 Please operate this instrument on the computer connecting it. This instrument can be operated on the computer connecting it only. Please operate on the computer connecting the target instrument, or
The operating sutuation can be diaplayed on the computer unconnecting operate the instrument connecting with this computer.
the instrument.

1953 The instruments are occupied by other users or projects. The instruments are occupied by other users or projects. Release the occupancy of this device and try the operation again.

1A00 No rights of system administration. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

1A01 Failed to get multi data report configuration information. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1A02 Failed to register multi data report configuration information. Failed to register. A probable cause is a problem in the network Register again. If this does not remedy the problem, restart the computer,
connection in the case of a network configuration. and try setting again. Try again after making sure that the network is
connected correctly in the case of a network configuration.

1A03 Multi data report configuration information has been registered. Information Message No action needed.

1A04 Failed to get the information about the data processing type. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1A05 Failed to create the template file. Cannot create the template file. A probable cause is a problem in the Create the file again. If this does not remedy the problem, restart the
network connection in the case of a network configuration. computer, and try setting again. Try again after making sure that the
network is connected correctly in the case of a network configuration.

1A06 No rights to create templates. A user without the [Create Template] rights attempted to make a setting. Log in as a user with the [Create Template] rights.

1A07 Failed to read the template file. Failed to read the template file. A probable cause is a problem in the Try again. If this does not remedy the problem, restart the computer, and
network connection. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1A08 Failed to connect to the database. Failed to connect to the database. A probable cause is a problem in the Try again after checking the database status and make sure that the
database state or network connection. network is connected correctly. If this does not remedy the problem,
restart the computer, and try setting again.

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Event ID Event Detail Cause of the Event Measures

1A09 Failed to create the report file. Failed to create the report file. A probable cause is a problem in the Create the file again. If this does not remedy the problem, restart the
network connection in the case of a network configuration. computer, and try setting again. Try again after making sure that the
network is connected correctly in the case of a network configuration.

1A0A Failed to register the report file. Failed to register the report file. A probable cause is a problem in the Register again. If this does not remedy the problem, restart the computer,
network connection in the case of a network configuration. and try setting again. Try again after making sure that the network is
connected correctly in the case of a network configuration.

1A0B Failed to create the PDF file. The PDF file cannot be created for some reason. Try again after making sure that the software for making PDFs is installed
correctly.

1A0C Successfully registered the report file. Information Message No action needed.

1A0D The specified project is already deleted, or you do not have access rights. The specified project is deleted, or you do not have access rights. Close the sub-window, and select the project again. If you do not have
access rights, contact the system administrator and add a user to the
project.

1A0E No data to output to the report file since the data type does not match. There is no data to output since there is no data type to output to the Select a template file containing the data type to be output.
specified template file.

1A0F Failed to create the PDF file since the tool to generate PDFs is not The tool for making PDF files is not installed. Contact your Shimadzu representative.
installed.

1A13 File access error. Cannot access the template file. Make sure that the corresponding template file is not used by another
user.

1A15 No data information in the selected data file. Displayed for confirmation when the selected data file does not have data Select a data file containing data information.
information.

1A16 Microsoft Excel is not installed. For this function, Microsoft Excel is necessary. Please purchase Microsoft Excel and install it into PC.

1A17 The multi-data report can not be created as no peak is found. The multi-data report can not be created as no peak is found.
Information Message

1A18 The value more than 301 cannot be set for the "max ID". The value more than 301 cannot be set for the "max ID". Please register the template again by setting the "max ID" for the
specified template.

1A27 The sheet name cannot be set the same name as another sheet name. This sheet name is same as another sheet. Set other sheet name.

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Event ID Event Detail Cause of the Event Measures

1A28 Save current template file? Changes have been made to the template file. Confirm whether to save
the changes or close the file without saving the changes. Information Message

1A29 Save the current multi-data report file? Changes have been made to the multi-data report file. Confirm whether to
save the changes or close the file without saving the changes. Information Message

1A2A Failed to open the data file. The data file has unknown device type. The data file has unknown device type. Open other data file registered with device type.

1A2B Failed to open the data file. The data file cannot be openen. Open other data file.

1A2C Invalid Value is set. Invalid value is set. Set proper value.

1A2D Failed to Register the multi-data report file since another report file that Failed to Register the multi-data report file since another report file that Retry to create multi data report.
has the same name is registered simultaneously. has the same name is registered simultaneously.

1A2E Specify font size from 1 to 409. Specify font size from 1 to 409. Specify font size from 1 to 409.

1A2F This MultiDataReport template file or report file can't be opened in This MultiDataReport template file or report file can't be opened in Uncheck [Use Excel to generate reports.] checkbox in MultiDataReport
current configuration. current configuration. Configuration to open this file.

1A30 No rights of system administration. The authenticated user does not have the [System Administration] rights. Authenticate as a user with the [System Administration] rights.

1A31 Agent Converter is already running. An attempt was made to start up Agent Converter multiple times. Agent Do not start up Agent Converter multiple times.
Converter cannot be started up multiple times on a single computer.

1A32 Are you sure you want to delete selected conversion settings? Displayed for confirmation when the selected conversion settings are To delete, click [OK], and to cancel, click [Cancel].
deleted.

1A33 The conversion settings have been deleted. Information Message No action needed.

1A34 The specified Agent database is already registered. The Agent database to be converted was specified. The same Agent Specify another Agent database, or change to the conversion settings
database cannot be set multiple times. currently set with the same Agent database.

1A35 The electronic recording/electronic signatures (ER/ES) mode does not The electronic recording/electronic signatures (ER/ES) mode does not Specify the Agent database and project set with the same electronic
match. Please select a project in the same mode. match between the specified Agent database and the project. recording/electronic signatures (ER/ES) mode.

1A36 Input items are not specified. Clicked [OK] without setting items. Set the items and click [OK].

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Event ID Event Detail Cause of the Event Measures

1A39 Failed to get the project information. Failed to retrieve the project information from the LabSolutions database. Contact your Shimadzu representative.

1A3A Failed to connect to the Agent database. Failed to connect to the Agent database to be converted. Check the Contact your Shimadzu representative.
details in the output sub-message.

1A3B The database is not selected. Clicked [OK] without selecting the database. Select the database, and click [OK].

1A3C The connection test with the LabSolutions server has failed. The connection test with the LabSolutions server has failed. Contact your Shimadzu representative.

1A3D Failed to connect to the database. Failed to connect to the database. Check the details in the output sub- Contact your Shimadzu representative.
message.

1A3E Please exit and restart conversion settings again with authentication. The connection between the LabSolutions server and the database server Since the authentication sub-window opens after the system is restarted,
is not recognized since no connection has been established when conversion settings can be made after authentication.
LabSolutions is initially started up on an independent computer.

1A3F Failed to connect to the Agent database. Failed to connect to the Agent database to be converted. Check the Contact your Shimadzu representative.
details in the output sub-message.

1A40 Failed to delete the data. Data cannot be deleted on the Agent database to be converted. Check the Contact your Shimadzu representative.
details in the output sub-message.

1A41 The data has been deleted. Data was deleted on the Agent database to be converted.
Information Message

1A43 No compatible software for conversion. The software currently registered to the conversion source is not Contact your Shimadzu representative.
registered to LabSolutions.

1A44 No compatible Result Table type for conversion. The Result Table type required for conversion is not registered. Contact your Shimadzu representative.

1A45 Failed to connect to the project. Failed to connect to the conversion destination project. Check the details Contact your Shimadzu representative.
in the output sub-message.

1A46 Failed to register the data. Failed to register data to the conversion destination project. Check the Contact your Shimadzu representative.
details in the output sub-message.

1A47 Failed to register since the registered data is locked. Data of same file identifier as the data you attempted to register is
locked. The locked data will be deleted since it cannot be converted. Information Message

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Event ID Event Detail Cause of the Event Measures

1A49 Batch conversion has been completed. Information Message No action needed.

1A4A Conversion settings are not correct. The setting information for batch conversion is incorrect. Correct the setting information to the correct values.

1A4B [Software Type] or [Software Name] is duplicated. [Software Type] or [Software Name] is duplicated. Correct the duplicated settings.

1A4C In the manual entry mode, set a value smaller than 10000 to [Software Values 10000 or more are automatically checked when the information file In the manual registration mode, set a value smaller than 10000.
Type]. of an analytical instrument is loaded. Cannot specify in manual
registration mode.

1A4D The information required for conversion is not specified. The definition information has been set from the information file of the Enter information for conversion.
analytical instrument, however, the information for conversion has not
been entered.

1A4E Column Nos. are duplicated. Column Nos. are duplicated. Correct the duplicated settings.

1A4F Column Nos. are not set in order from 1. Column Nos. are not set in order from 1. A No. is missing midway. Enter in order starting from 1.

1A50 Are you sure you want to delete the selected row from Result Table Message for confirming whether or not to delete the selected row from To delete, click [OK], and to cancel, click [Cancel].
format? the Result Table format.

1A51 The Result Table type is duplicated. The Result Table type is duplicated. Correct the duplicated settings.

1A52 In the manual entry mode, set a value smaller than 10000 to the Result Values 10000 or more are automatically checked when the information file In the manual registration mode, set a value smaller than 10000.
Table type. of an analytical instrument is loaded. Cannot specify in manual
registration mode.

1A53 Are you sure you want to delete the currently displayed Result Table Message for confirming whether or not to delete the currently displayed To delete, click [OK], and to cancel, click [Cancel].
format? Result Table format.

1A54 Failed to save to the software definition file. Cannot save the definition information to the software definition file. Contact your Shimadzu representative.
Probable causes are insufficient disk space or a damaged disk.

1A55 A service of the same name is already registered. A service of the same name is already registered. Specify another service name.

1A56 The conversion settings have been added. Information Message No action needed.

1A57 The conversion settings have been edited. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

1A58 The conversion configuration has been edited. Information Message No action needed.

1A59 Failed to get the definition information. A probable cause is a problem in the network connection. Try again after making sure that the network is connected correctly. If this
does not remedy the problem, contact your Shimadzu representative.

1A5A Failed to set the definition information. A probable cause is a problem in the network connection. Try again after making sure that the network is connected correctly. If this
does not remedy the problem, contact your Shimadzu representative.

1A5B Failed to initialize. The sub-window cannot be displayed since the information required at Contact your Shimadzu representative.
startup could not be loaded correctly.

1A5C The project at the conversion destination is an MDB file. The project at the conversion destination is an MDB file. Set the project at the conversion destination to Oracle or MSDE.

1A5D Failed to access the Oracle connection configuration file. Failed to access the Oracle connection configuration file. Contact your Shimadzu representative.

1A5E Failed to run AgentConverter Service. Failed to change Service Information. Contact your Shimadzu representative.

1A60 No rights to set the LIMS Connecting Option. Execution was performed by a user without rights for setting the LIMS Log in as a user with rights.
setting.

1A61 Failed to get the LIMS Connecting Option configuration information. A probable cause is a problem in the network connection. Try again after making sure that the network is connected correctly. If this
does not remedy the problem, contact your Shimadzu representative.

1A62 Failed to register the LIMS Connecting Option configuration information. A probable cause is a problem in the network connection. Try again after making sure that the network is connected correctly. If this
does not remedy the problem, contact your Shimadzu representative.

1A64 Successfully completed the file output from the LIMS Transfer. Information Message No action needed.

1A65 Failed to acquire the database. Failed to acquire the database. Try again after making sure that the network is connected correctly. If this
does not remedy the problem, contact your Shimadzu representative.

1A66 Failed to reference the folder. The folder set by the LIMS setting cannot be referenced. Try again after checking the settings.

1A67 Failed to access the file. The file cannot be accessed, or the transmission file path is too long. Try again after checking the settings.

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Event ID Event Detail Cause of the Event Measures

1A68 Failed to perform batch processing. Failed to execute batch processing. Try again after checking the content set to the transmission batch file.

1A69 The file has been output. The file was output to the folder where the transmission file was created.
Information Message

1A6A Successfully connected to the FTP server. Information Message No action needed.

1A6B Failed to connect to the FTP server. This is caused by some reason. Check the status of your FTP server and network.If the problem persists,
please contact your Shimadzu representative.

1A6C Failed to run LIMS Service. This is caused by some reason. Contact your Shimadzu representative.

1A6D Successfully completed import file from LIMS Receiver. Information Message No action needed.

1A6E Failed to import file from LIMS Receiver. This is caused by some reason. Check the status of your LIMS server and network.If the problem persists,
please contact your Shimadzu representative.

1A90 Mulit data report is not created. The template file is not fitted into the Mulit data report is not created. The template file is not fitted into the If [Use Excel to generate reports.] checkbox in MultiDataReport
configuration. configuration. Configuration is checked, use Excel template file(.xls/.xlsx). If the
checkbox is unchecked, use LabSolutions multi data report template
file(.lmdt).

1A91 Not find data that matches the search criteria. Information Message No action needed.

1A92 Successfully registered the template file. Information Message No action needed.

1A93 Failed to register the template file. Failed to register the template file for some reason. Try again after making sure that the network is connected correctly. If this
does not remedy the problem, contact your Shimadzu representative.

1A94 Some cells are removed; The number of rows or columns in the multi data Repeat row settings in the template file may be problem, or current Create a new template file and try creating multi data report again.
report/template file exceed max number. configuration differs from configuration that was set when the template
file was created.

1A95 Failed to paste. Cannnot paste contents of clipboard to specified area. Size of data to Try the following operation and try to paste again;
paste may differ from that of specified area or a part of merged cell may Specify another area, specify a single cell, or split merged cells.
be changed.

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Event ID Event Detail Cause of the Event Measures

1A96 The sign status of the specified template file does not meet the settings. Mulit data report is not created. The sign status of the specified template Use the template file which fit into the configuration.
file is not fitted into the configuration.

1AB0 Failed to run Multi-Data Register Service. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1AB1 No license to use Multi-Data Register Option. No license to run. Please register the license.

1AB2 The import folder specified for Public Text files does not exist. The wrong directory (folder) was specified. Please set the correct folder name.
Please change.

1AB3 The import folder specified for data files does not exist. The wrong directory (folder) was specified. Please set the correct folder name.
Please change.

1AB4 The import folder specified for log files does not exist. The wrong directory (folder) was specified. Please set the correct folder name.
Please change.
1AB5 Failed to analyze. Invalid map information or import file Please check the map information and import settings.

1AB6 Failed to print the PDF file. Printer settings are not correct. Please check the printer settings.

1AB7 Failed to run external application before analysis. Settings to run external application before analysis are not correct. Please specify the correct application.
However, the registration continues.

1AB8 Failed to create the temporary folder for analysis. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1AB9 Failed to save the registration information. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1ABA Failed to move the files. The import folder does not exist or there is no right to access the import Please check if there is a right to access the import folder.
folder.

1ABB Files have been moved to the temporary evacuation folder. Information Message No action needed.

1ABC Some Mapping values exceeded the maximum number of character count. Information Message No action needed.
Parts of the Mapping values have been lopped off.

1ABD Failed to output the PDF file. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1ABE Prohibited characters have been deleted. Following characters cannot be used: \ / : * ? < > " ' Do not use prohibited characters.

1ABF The data file will not cooperate with logs. Multiple data files have been detected. Output only one data file at a time.

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Event ID Event Detail Cause of the Event Measures

1AC0 Failed to run Multi-Data Register Registration Service. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1AC1 Failed to register data-related logs. These logs will be re-registered. Error Message No action needed.

1AC2 Successfully registered. Information Message No action needed.

1AC3 Failed to run external application after registration. Settings to run external application after registration are not correct. Please specify the correct application.
However, the registration continues.

1AC4 Failed to register files. Error Message Contact your Shimadzu representative.

1AC5 Failed to register files. A probable cause is that the files were broken. Please check if the files are correct and register again.
Files have been temporarily evacuated.
1AC6 Failed to delete the registration information. A probable cause is that the registration information has already been If the registration information has not been deleted, please delete it again.
deleted.

1AC7 Successfully deleted the registration information. Information Message No action needed.

1AC8 Canceled to modify the registration information. Information Message No action needed.

1AC9 Failed to modify the registration information. A probable cause is that the registration information has already been Please modify the registration information again.
modified.

1ACA The registration information has been modified. Information Message No action needed.

1ACB The registered files are broken. Information Message Check the registered file.

1ACC Application log registration Information Message No action needed.

1ACD Message exceeds the maximum number of character count. Information Message No action needed.
A part of the message will be lopped off.

1ACE Sub message exceeds the maximum number of character count. Information Message No action needed.
A part of the sub message will be lopped off.

1ACF The file name is renamed becauce of duplication. Information Message No action needed.

1AE0 Abnormalities occurred in the configuration settings. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1AE1 The terminal configuration file was imported. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

1AE2 The terminal configuration file was exported. Information Message No action needed.

1AE3 A target file or folder is not found. The wrong file or directory (folder) was specified. Please set the existing correct file or folder name.

1AE4 No rights to access a file or folder. There is no right to access the file or folder. Please check the right to access the file or folder.

1AE5 Acquire a terminal configuration file from another PC? Confirmation Message Please select one of the options.

1AE6 The terminal configuration file was acquired from another PC. Information Message No action needed.

1AE7 Failed to get the information from the database or file. Failed to access the database or file. In the case of network configuration, please check network connection.
If the network is normal, contact your Shimadzu representative.

1AE8 Failed to save the information to the database or file. Failed to access the database or file. In the case of network configuration, please check network connection.
If the network is normal, contact your Shimadzu representative.

1AE9 Failed to save to the database or file since it conflicted with other users. The operation to save to the database conflicted with other users. Please perform again after a short while.

1AEA There is an item with an insufficient input. The item displayed in the message has not been inputted. Please fill in the item displayed in the message.

1AEB There is an item with duplicated contents. The item displayed in the message has duplicated contents. Please check the contents of the item displayed in the message.

1AEC The user is different from the selected one. Authentication was performed by the user different from the selected one. Please perform authentication by the selected user.

1AED Data file that exceeds the loadable range has been loaded. Data file that exceeds the loadable range in the data view has been Please review the display range of the configuration file.
Please check the data. loaded.

1AEE Failed to validate the data. Loaded data does not match the data validation string. Please check the data or contents in the data validation string.
Please check the data validation string.
1AEF The specified path is invalid. The incorrect path has been set. Please check your entry of the item.

1AF0 Abnormalities occurred in Map Editor. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1AF1 The Map information is already registered. The Map information has already been registered. Please change the map information name.

1AF2 Failed to get the information from the database or file. Failed to access the database or file. In the case of network configuration, please check network connection.
If the network is normal, contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

1AF3 Failed to save the information to the database or file. Failed to access the database or file. In the case of network configuration, please check network connection.
If the network is normal, contact your Shimadzu representative.

1AF4 Failed to save to the database or file since it conflicted with other users. The operation to save to the database conflicted with other users. Please perform again after a short while.

1AF5 There is an item with an insufficient input. The item displayed in the message has not been inputted. Please fill in the item displayed in the message.

1AF6 There is an item with duplicated contents. The item displayed in the message has duplicated contents. Please check the contents of the item displayed in the message.

1AF7 The specified sheet or page does not exist. The specified sheet or page does not exist. Please check the contents of the item.

1AF8 Map information is not saved. Are you sure you want to save? Confirmation Message Please select one of the options.

1AF9 Must be saved before the operation. Are you sure you want to save? Confirmation Message Please select one of the options.

1AFA Are you sure you want to remove the Map information under the edit? Confirmation Message Please select one of the options.

1AFB The Map Information file was exported. Information Message No action needed.

1AFC Are you sure you want to delete the selected rows? Confirmation Message Please select one of the options.

1AFD The map information has been registered. Information Message No action needed.

1AFE The map information has been edited. Information Message No action needed.

1AFF The map information has been deleted. Information Message No action needed.

1B00 Failed to display the automatic data registration setting dialog. Failed to display the automatic data registration setting dialog for some try again. If this does not remedy the problem, restart the computer, and
reason. try setting again.

1B01 No rights to set the automatic data registration setting. Setting was performed by a user without rights for setting the automatic Log in as a user with rights.
data registration.

1B02 The specified data is deleted. Confirmation Message Please select one of the options.
Are you sure?
1B03 Though there are settings in「Setting of each keyword」,there are no Information Message Check the setting.
settings in「Setting of each folder」.

1B04 Restart the PC to apply settings. Information Message Check the message and implement the necessary measures.

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Event ID Event Detail Cause of the Event Measures

1B05 Failed to register the project. The database does't start or there is a problem in the network. Confirm the start of the database and confirm whether there is problem in
the network when the database start.

1B06 Failed to load the demand text file. Cannot load the demand text file. Check the demand text file.

1B07 Failed to export the sample information file. Cannot export the sample information file. Check the sample information file.

1B08 Auto data registration cannot be run. Cannot run auto data registration Restart the computer.If this does not remedy the problem, contact your
Shimadzu representative.

1B09 Failed to save to reiterated file. Failed to save to reiterated file. Check the save folder.

1B0A Failed to register since the registered data is locked. Data of same file identifier as the data you attempted to register is
locked. Cannot register the data which is locked. Information Message

1B0B Register file. Information Message No action needed.

1B0C Failed to start the application. Cannot start the application. Confirm whether the specified application can be started.

1C00 Succeeded to register the file. Information Message No action needed.

1C01 Failed to map the analysis date and time. The data file has an invalid analysis date and time. Please check the analysis date and time.

1C02 Failed to export the sample information file. Cannot export the sample information file. Check the sample information file.

1C03 Failed to delete the file. there is no right to access the file or the file has been used. Pleas grant to access the file and close all applications possible to use
the file.

1C20 Failed to map the analysis date and time. There is a deficiency in the setting of the analysis date and time. Please check the settings of the analysis date and time.

1C50 No rights of system administration. A user without the [System Administration] rights attempted to make a Log in as a user with the [System Administration] rights.
setting.

1C51 Failed to get LabSolutions Report Plus configuration information. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

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Event ID Event Detail Cause of the Event Measures

1C52 Failed to register LabSolutions Report Plus configuration information. Failed to register. A probable cause is a problem in the network Register again. If this does not remedy the problem, restart the computer,
connection in the case of a network configuration. and try setting again. Try again after making sure that the network is
connected correctly in the case of a network configuration.

1C53 LabSolutions Report Plus configuration information has been registered. Information Message No action needed.

1C54 Successfully connected to the LabSolutions Report Plus server. Information Message No action needed.

1C55 Failed to connect to the LabSolutions Report Plus server. This is caused by some reason. Check the status of LabSolutions Report Plus server and network.If the
problem persists, please contact your Shimadzu representative.

1C60 Failed to register the column information. The column is being used by another analysis program, or the user is Close the other analysis program and try again.
trying to change a column that the [Disable] checkbox is selected in the For columns that the [Disable] checkbox is selected in the column
column window. window, change the column name or column ID, and then try again.

1C61 The column cannot be attached to the instrument. This is caused by some reason. Check the status of the column.If the problem persists, please contact
your Shimadzu representative.

1C62 The column will be detached from the instrument. Confirmation Message Please select one of the options.
OK?
1C63 Set the number of display items to the number less than the max number Information Message Check the message and implement the necessary measures.
of display items.

1C64 The column to be used in data acquisition is not registered in the Column The column to be used in data acquisition is not registered in the Column Either register the column in the Column List (database) or clear the
List. List (database). [Prohibit data acquisition when columns are not set] checkbox in the
[Security Policy Settings].

1C65 No column is specified in the Settings. No column is specified in the Settings. Specify the column in the Settings or clear the [Prohibit data acquisition
when columns are not set] checkbox in the [Security Policy Settings] on
the [Instrument] tab page.

1C66 The information of the connection between the instrument and column Information Message No action needed.
and column information changed on a different application have been
applied to the Settings.

1C67 The Settings file cannot be saved. This is caused by some reason. Contact your Shimadzu representative.

1C68 The column cannot be detached from the instrument. The analysis program is running. Close the analysis program, and then try again.

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Event ID Event Detail Cause of the Event Measures

1C6A The information of the connection between the instrument and column or For some reason, column information changed in another application is Restart the analysis program. If this does not correct the problem, contact
column information changed on a different application could not be not being reflected in the Settings. your Shimadzu representative.
applied to the Settings.

1C6C The column is set in a different analysis program currently in use.Data A column that is being used in another analysis program has been Restart the analysis program and then try again.
acquisition cannot be started. specified.

1C6D The setting for the column information is inconsistent. Error Message Check the column information. If the problem persists, please contact
your Shimadzu representative.

1DD0 Backup has started. Information Message No action needed.

1DD1 Completed to create Project. Information Message No action needed.

1DD2 Failed to create Project. Creating of a project for the restore destination failed due to unknown Contact your Shimadzu representative.
cause.

1DD3 Restore has started. Information Message No action needed.

1DD4 Failed to restore data. Restoring results table format data failed due to unknown cause. Contact your Shimadzu representative.

1dd5 Restoration is completed normally, but check the log as some restorations Due to the project selected for restoration being partially locked, some Use the [Log Browser] window to check the log relating to the details of
have failed. restorations have failed. restoration results.

1dd6 When restoring the deleted project, the restoration failed because a In the [Project Administration] sub-window, check the name of the target
There is a project with the same name.
project with the same name already exists. project.

1dd7 Restoring the deleted project failed. Restoring the deleted project failed for some reason. In the [Project Administration] sub-window, check the project.

1F00 Invalid parameter. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1F01 It is not initialized. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1F02 It is already initialized. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1F03 Insufficient free space. Normal processing can no longer be executed due to insufficient memory Close other applications that are not required. There is sometimes not
required for program operation. enough memory when the [Postrun Analysis] program is being run twice
or more times. If this error cannot be remedied, shut down and restart the
computer again.

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Event ID Event Detail Cause of the Event Measures

1F04 The network timeout occurred. A probable cause is that the network or server load has risen. Wait a while before trying the operation again. If this does not remedy the
problem, contact your Shimadzu representative.

1F05 The network error occurred. A probable cause is a problem in the network connection. Try again after making sure that the network is connected correctly. If this
does not remedy the problem, contact your Shimadzu representative.

1F06 Cannot operate, because of failure. Operations cannot be executed while a fault has occurred on the Try again after recovering from the database fault.
database.

1F07 The input value is not correct. An inappropriate value was entered. Check the sub-message, and correct to the appropriate value.

1F08 Please input. Some items have not been entered. Set the appropriate value.

1F09 This application is already running. You try to execute the application which has been already executed. Close the application and then try again.

1F10 The printer driver is not installed. An appropriate driver for the specified printer has not been installed. Install the appropriate driver.

1F1A Network configuration is not correct. A probable cause is a problem in the network configuration. Try again after checking the network configuration.

1F1B The specified date in search condition is not correct. The search conditions start data is set after the end date. Set the correct date.

1F1C Failed to register the file. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

1F1D The same file exists. Are you sure you want to overwrite it? A file of the same file name exists at the file output destination. To continue, click [Yes], and to cancel, click [No].

1F1E Failed to print. Failed to print. Try again after checking that the printer has started up and that the
network is connected correctly. If this does not remedy the problem,
contact your Shimadzu representative.

1F1F The specified file does not exist. The specified file does not exist. Try again after checking that the specified file is available. If this does not
remedy the problem, contact your Shimadzu representative.

1F20 A file name cannot contain any of the following characters:_ An attempt was made to execute after entering characters that cannot be The \ / : * ? " < > | characters cannot be used as Windows (R) file
\/:*?"<>| used in file names (e.g. \ / : * ? < > | "). names. Enter the file name again using characters other than these.

1F21 No license. No license for performing execution. Register the license.

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Event ID Event Detail Cause of the Event Measures

1F22 Add/delete function may have failed. Please check this. A probable cause is a problem in the network connection. Try again after making sure that the network is connected correctly. If this
does not remedy the problem, contact your Shimadzu representative.

1F24 The specified file is not related to any applications. The specified file is not made relationship to any application. Try again after linking the file to the application.

1F25 The content of the change has been recorded. Message for notifying that the audit trail was recorded.
Information Message

1F26 Failed to display the project selection dialog. Failed to retrieve the information. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

1F27 Please change file name length less or equal to 80, because selected file Selected file name is too long. Please change file name length (with extension) less or equal to 80.
name is too long.

1F28 No rights of windows administrator. You try to start up windows by the user who did not have rights of Start up windows by the user who have rights of windows administrator.
windows administrator.

1F2C The system time was changed. The system time was changed. Do not change the system time manually.

1F2D The system time rollback was detected. The system time was changed. Do not change the system time manually.

1F2E According to the SkyPDF and LabSolutions specifications, when the


Check the [Legion and Language] settings in the computer or the font
Failed to output the printing date and time. combination of [Legion and Language] with fonts installed in the
settings for printing the date and time.
computer is invalid, the printing date and time may not be output.

1F2F Printing cannot be performed from a button other than the print button
Click the print button to print. Perform printing using the print button.
(e.g. shortcut keys)

1F30 Printing was successful. Information Message No action needed.

2000 Assistant bar is not initialized. The operator cannot use the assistant bar without initializing it. This is a rare system error. Reboot the computer and try again.

2040 This file (file name) has been used on (window name) Window by User The selected file is in use in the window displayed in the message. To close the file in question, and then open it in the target window, select
[user name]. the [Close then Open] button, or, to open it as a read-only file in the
Close this file or Open read only or Cancel? target window, select the [Open as Read Only] button. Click Cancel to
cancel the operation.

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Event ID Event Detail Cause of the Event Measures

2041 This file (file name) has been used on (window name) Window. The selected file is in use in the window displayed in the message. To close the file in question, and then open it in the target window, select
Close this file or Open read only or Cancel ? the [Close then Open] button, or, to open it as a read-only file in the
target window, select the [Open as Read Only] button. Click Cancel to
cancel the operation.

2042 This file %s has been used on System#%ld %s %s Window by User [%s]._ The selected file is in use in the window displayed in the message. To close the file in question, and then open it in the target window, select
Close this file or Open read only or Cancel? the [Close then Open] button, or, to open it as a read-only file in the
target window, select the [Open as Read Only] button. Click Cancel to
cancel the operation.

2043 This file (file name) has been used on System# (system number) (window The selected file is in use in the window displayed in the message. To close the file in question, and then open it in the target window, select
name) Window. [Close then Open] button, or, to open it as a read-only file in the target
Close this file or Open read only or Cancel ? window, select the [Open as Read Only] button. Click Cancel to cancel the
operation.

2044 %s application will be closed. The user has selected to close the application. Select "OK"_when to exit the application and "Cancel" to keep the
application open.

2045 To use (window name), please specify (window name) to the Available on Though (window name) have been specified to the Available on the (Window name) have to specify to the Available not only on the Assistant
the Application Windows tab. Assistant bar tab, they are not specified to the Available on the bar tab, but also on the Application tab. Please specify those to the
Application Windows tab. Available on the Application Windows tab.

2080 Please set a value within the range 10 to 200. A value outside the range was entered. Enter a value within the range.

2081 Failed to create object. The object could not be created. There may be insufficient memory; close any other applications or restart
Windows. If the problem still persists, the registry may have become
corrupted. Reinstall the software.

2082 The position of the item is out of the paper. The item is positioned off of the page. Position the item onto the page.

2083 More than 100 pages cannot be inserted. The operator tried to add more than 100 pages. The maximum number of editable pages is 100. You cannot exceed 100
pages.

2084 The first page cannot be deleted. The operator tried to delete page 1. A report must contain at least one page.

2085 Cannot launch LSSLaunchingManager.exe. The printing process failed. There may be insufficient memory; close any other applications. Restart
Windows.

2086 Please set 5mm or more for the item width. A width value less than 5 mm was entered. Set the width items to at least 5 mm.

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Event ID Event Detail Cause of the Event Measures

2087 Please set 5mm or more for the item height. A height value less than 5 mm was entered. Set the height of items to at least 5 mm.

2088 Are you sure you want to delete current page? The operator has elected to delete the page. All the items on the page will Confirmation message.
also be deleted.

2089 The printing format will be changed with saving now. The user tried to save a default format. Confirm message before to change.
Are you sure you want to continue?

208A Please set positive number to report number. Information Message Check the message and implement the necessary measures.

208B Distiller is not installed. For this function, Adobe Acrobat Distiller is necessary. Please purchase Adobe Acrobat and install it into PC.

208C PDF Writer is not installed. For this function, Adobe Acrobat PDFWriter is necessary. Please purchase Adobe Acrobat and install it into PC.
Acrobat PDFWriter will not be install with Standard Setup.
Please install it with using Custom Setup.

208D Post Script driver is not installed. PostScript Printer Driver, configured for this function, is not found. Please check "Administration Manual" and install/configure PostScript
Printer Driver with the procedure on it.

208E Fix the file_name in the report item? Confirmation Message Please select one of the options.

208F Print jobs are left._ Confirmation Message Please select one of the options.
Are you sure you want to exit?
2090 You must install printer driver prior to printing._ The print or print preview cannot be performed as no printer driver is Select [Printers] from [Settings] via [Start] menu. Then add printer.
To install the printer driver, select Settings from the Start menu and click installed.
Printers. Double click on Add Printer icon.

2091 SkyPDF Pro is not installed. The SkyPDF printer could not be found at output to PDF. Install SkyPDF Pro.

2095 LSSPrint.exe does not respond and has been shutdown.Canceled Printing. The total size of data files which is necessary for summary report Reduce the number of data files to use for summary, confirm the
exceeded the tolerance, or communication error between a PC and a connection between the PC and the printer, or feed the printer with a
printer or paper-out condition occurred. paper.

2096 Failed to print out.Printer is unavailable and subsequent printing jobs are This is caused by some reason. Check the status of the printer and the network.If the problem persists,
canceled. please contact your Shimadzu representative.

2098 The specified printer is not available. Confirm the printer status on the Error Message Check the message and implement the necessary measures. If the
control panel. problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

2099 Failed to start printing. Confirm the printer status on the control panel. Error Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

209A Please check polarity. Polarity to output the report has not been selected. Please check polarity.

209B Please select Acquisition Mode. Acquisition Mode to output the report has not been selected. Please select Acquisition Mode.

209C The report format file can not be converted properly because there are There are unreadable report items in the report format file. Delete the MS or GPC report items on the software which the report
unreadable report items. format file is created.

209D The number of events or compounds in the method file / data file exceeds If the number of MS analysis events or compounds exceeds 1500, a Reduce the number of MS analysis events or compounds.
1500 lines. memory shortage may be encountered.
There is a possibility of memory shortage during processing,
Are you sure you want to continue?
209E Select at least one output item. Items for which to output report are not selected. Select at least one output item.

2100 No ID# is selected in the Compound Table. For the information to be displayed, a compound must be selected from Select the compound to display or process.
the Compound Table.

2101 No data file is selected. Although the data file should be specified in order to operate the function, Specify (or select) the data file.
the data file has not been specified.

2102 No information in the Compound Table. Processing cannot continue because the Compound Table information Enter the target compound information in the Compound Table.
has not been entered.

2103 No data file is included in the calibration information. There is no data file record in the calibration curve information. The calibration curve was not created properly. Re-create the calibration
curve either in batch processing or the calibration curve window.

2104 This time range is shorter than data collection interval. The specified data collection interval is less than the range set in the Select a wider range.
manual peak integration settings; the interval essentially becomes 0.

2105 Are you sure you want to remove the file from the calibration curve? Confirm whether to remove the data file from the calibration point in the Upon confirmation, the data file is removed. All calibration points from
calibration curve. that data file are removed; then the calibration curve is re-created.

2106 Cannot add the selected files since the number of total files would exceed The maximum number of calibration averaging points per level is 10. The maximum number of averaging points per level is 10.
maximum for repetition.

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Event ID Event Detail Cause of the Event Measures

2107 Calibration Curve Information (the Quantitative Parameters, Compound The Calibration Curve Information (Quantitative Parameters, Compound Copy the information from the method file to the data file so that all the
Table) of the data file does not match with the information of the method Table) does not match the information in the data file, and processing information corresponds correctly. When finished, save the method file
file._ cannot be performed. along with the data file.
Do you copy the information of the method file to the data file?
2108 The [Method View] is now being edited. Because the Method View is in Edit Mode, files cannot be saved or Switch the Method View to View Mode, and then perform the operation
closed. again.

2109 Drag the mouse and specify the peak range. As noted on the left. Drag the mouse from the base line start time to the end time on the
chromatogram.

210A Cannot perform this process because file(s) are read only. The same data file may be open in another window, or the file attribute is Close the file that is open in the other window, or remove the read-only
read-only. Saving or processing cannot be performed. attribute.

210B Manually detected peaks exist. These peaks will be deleted if peaks are The chromatogram where peak integration is to be performed contains Click on OK to delete the manual peak integration results and perform
integrating again. manually integrated peak results. automatic peak integration.

210C Please integrate all IDs before executing this command. All IDs must be integrated before attempting peak integration on an ID by Select "Peak Integration for all IDs" from the Quantitative menu. Peak
ID basis. integration can then be performed on an ID by ID basis.

210D Method file and data file(s) cannot be saved because read only file(s) The data file(s), to be added as calibration point, is read only, because it To reverse the operations in calibration curve, click on the "Yes" button; to
exist. Are you sure you want to continue? is opened in another program. So the operations in Calibration Curve cancel, click on "No.".
window will not be saved to method or data file(s).

210E Number of channels in the method does not match in the data you want to Data Analysis window accepts the method which has the same Reload proper method or change System Configuration.
add. You cannot add the data. configuration of data acquisition channels as current System
Configuration.

210F Selected baseline range is too short. This error occurs when the area selected by dragging after selecting [New Drag to select an area larger than the area selected first.
Baseline] is smaller than the one selected by dragging after running
[Manual Peak Integration] in the Quantitation View of the MS Data
Analysis.
After this message is displayed, your operation will be canceled.

2110 This data file does not contain the data acquired by the currently active The data file that you are attempting to add the calibration curve to does Add a data file containing the detector to be operated.
detector. Data cannot be added. not have a currently active detector.

2111 This data file does not contain the data acquired by the currently active The data file that you are attempting to add the calibration curve to does Add a data file containing data acquired by the detector to be operated.
detector. Data cannot be added. not have data acquired by the currently active detector.

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Event ID Event Detail Cause of the Event Measures

2112 Are you sure you want to remove all data files from the calibration curve? Confirm whether to remove the all data files from the calibration point in Upon confirmation, the all data files are removed. All calibration points
the calibration curve. from that data files are removed; then the calibration curve is re-created.

2113 The method file will also be updated at the same time. Are you sure you The [Save Data and Method File] menu was selected. To continue processing, click [OK].
want to continue?

2115 Because the data file of the same name exists in the folder of the method It cannot be added the folder of the method file that is opening now Please change the file name of the data file that wants to be added. Or,
file, the specified data file cannot be added. because the data file of this name is in the same folder as the method file please change the file name to the data file of this name in the same
when it tried to add the data file of another folder. folder as the method file or move the folder.

2116 This file does not contain the data acquired by the currently active There is only an MS detector set for the specified file; there is no detector Select a data file containing the detector to be operated.
detector. Failed to open the file. to perform operations on.

2117 Failed to decompress data. The compressed data file was not able to be progressed.
Contact your Shimadzu representative.

2118 This data file was not able to record all the data at the acquisition. Some of the data have not been acquired from instrument. A probable Confirm the connection between instruments. Execute again after making
cause is a problem in the network connection in the case of a network sure that the network is connected correctly in the case of a network
configuration. configuration.

2120 The range of expansion/contraction cannot be set by overstepping the The base point position cannot be overstepped for contraction and Drag the mouse so that the two necessary points are established for
base point. expansion along the time axis or the intensity axis. expansion and contraction in a single direction from the base point.

2121 Change the chromatogram display to MIC? Information Message Please select one of the options.

2122 Time range settings are not correct. The specified start time is larger than end time. Specify acquisition start or end time.

2123 The time is out of range. The time range specified exceeds the allowable range. Use a lower time setting within a 0 to 2,147,483,647 range.

2124 The number of data files for the operation must be 2 or less. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

2125 Please select 16 or less data to display. More than16 data are selected. Limit the number of display data to select up to 16.

2126 Minimum and maximum intensity settings are not correct. In the intensity axis setting, the left value is greater than the right value. Set a left value less than the right value.

2127 Set the noise calculation time range (start time to end time) same as or The noise calculation time range (start time to end time) is set narrower Set the noise calculation time range (start time to end time) same as or
higher than the period value. than the period value. higher than the period value.

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Event ID Event Detail Cause of the Event Measures

2140 No compound object. System error occurred. The Compound Table could not be created. The system may not be operating properly. Restart the computer and try
again. Should the problem persist, re-install the software.

2141 No qualitative/ quantitative frame. System error occurred. The program function required to open the Postrun window could not be Restart the computer and try again. Should the problem persist, re-install
found. the software.

2142 Sample information could not be retrieved. The sample information could not be obtained from the data file. Restart the computer and try again. Should the problem persist, try using
a different data file. If the same error occurs for all of the data files, re-
install the software. If the error is generated with for that data file only,
the data file may be corrupted.

2143 Intended process was terminated. The user canceled the operation.
Information Message

2144 Method information is stored. The method file information in the data file was successfully saved to a
separate method file. Information Message

2145 Method information is retrieved. The method information from the specified file was written into the data
file. Information Message

2146 MCs are already registered to the maximum. Delete from fragment table The maximum number of MCs has been registered. Delete some MCs from the Fragment Table before registration.
before registration.

2147 Registered to the Spectrum Table. Information Message No action needed.

2148 No CLASS-5000 related file to convert. Information Message No action needed.

2149 Batch information does not exist. Batch table information does not exist in the data file. The data file was created by of the following methods. Batch information
cannot be extracted from these types of data files.
1. After data was acquired by a single analysis, it was batch processed.
File was created by converting a CLASS-LC10 data file.

2150 Please close Report window before closing the window. The report window, which opened after data analysis, is still open. Close the report window first.

2152 The registered standard spectrum will be deleted. Are you sure you want The standard spectrum used for the similarity peak identification method Click [Yes] to delete the standard spectrum, otherwise [No].
to continue? will be deleted.

2153 Are you sure you want to return to the original data when data was The [File] - [Rollback to Original Data] command was selected at <Data Click [Yes] to return the content of the data file to the state immediately
acquired? Analysis>. after data acquisition.

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Event ID Event Detail Cause of the Event Measures

2154 Original method does not exist. Performed [Rollback to Original Data] function, but it could not work, as This is a rare system error.
no original method information.

2155 Please perform peak integration again after setting delay time. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

2156 No spectrum exists. The operation can not be executed because the target spectrum has not Specify the spectrum and then try again.
been specified.

2157 Remove reference chromatogram? Confirmation Message Please select one of the options.

2158 No sampler information. The currently open data file does not have sampler information. Sampler
information cannot be saved. Information Message

2159 Chromatogram selected as the reference data is 16 or less. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

215A A maximum of 80 chromatograms can be drawn in a single graph. Close This is displayed if the maximum number of chromatograms (80) that can Click [Yes] to close the reference chromatogram. When clicking [No], the
reference data? be drawn in a single graph is exceeded when [Stack Chromatograms] is state does not change to [Overlay Chromatograms] and remains at [Stack
changed to [Overlay Chromatograms]. Chromatograms].

215B %d files have been exported. Message for notifying that the spectrum of the row selected in the Peak
Table was output as the nth JCAMP file to the directory of the currently
open data file according to the [Save Spectrum at Selected Peak] popup Information Message
menu on the [Peak Table] tab page in [Results View].

215C Are you sure you want to return to the original report format? Confirmation Message Please select one of the options.

2160 The compounds not under searching will be deleted from library. Deleted This is a prompt to confirm whether or not the compounds marked as To delete those compounds, click the [OK] button. This deletion cannot
compounds cannot be recovered._ being ignored in search results are erased from the library. be undone.
Are you sure you want to continue?
2161 The data files will not be saved, only the method file will be saved. You can not save the data file, because the data file is in read only or you
may not allow to edit the file. Only the method file will be saved. Information Message

2162 Method information could not be read from the selected method file. There are not consistent in detector configuration between current data Select another file.
Please select another file. file and the method file to be read.

2163 No UV library file is specified. The operation can not be executed because the library file has not been Specify the library file and then try again.
specified.

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Event ID Event Detail Cause of the Event Measures

2166 The MS library file cannot be loaded. The library file is used in other Information Message Check the message and implement the necessary measures. If the
location. Try again after the use of the library file finishes. problem persists, please contact your Shimadzu representative.

2167 Failed to copy the Compound Table. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

2168 The background compensation has been made on the data. Do you rewrite The background compensation was made on the currently open data file. To rewrite the background data in the data file, click [Yes]. To cancel,
the background data in the data file? click [No].

2169 Delete background compensation? The background compensation was made on the currently open data file. To cancel background compensation of the data file, click [Yes]. To
cancel, click [No].

216A Please input a folder name. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

216b You cannot create a new library file by selecting an existing one. A channel other than the extraction channel is not set to the Multi Try starting [Compound Table Wizard] after setting a channel other than
Chromatogram Table for the PDA detector when the Compound Table an extraction channel to the PDA Multi Chromatogram Table.
Wizard is started.

216c Identify peak first. Any identified peak doesn't exist. Identify peak first.

216d The retention index is not set in the compound table of the selected Retention index does not exist in the method file, or the compound table is If the retention index does not exist, specify it. If the compound table is
method file. not specified. not specified, specify it.

216e There is no identified peak in the selected data file. There is no identified peak in compound results table of selected data file. There is no identified peak in compound results table of selected data file.
Or the compound information is not registered in compound table. Or the compound information is not registered in compound table.
Or, select the data file that has identified peaks.

2182 Lambda Max/ lambda Min are not calculated. The lambda min/max of specified spectrum has not been calculated. Change the wavelength range for lambda min/max calculation in
[spectrum] tab of data analysis parameter.

2183 Chromatogram is out of stored wavelength range and peak cannot be You try to extract the chromatogram at the wavelength where is out of Confirm the wavelength range and try to extract the chromatogram within
detected. wavelength range stored in data file. the wavelength range.

2184 Peak integration has not been performed due to internal data error. A significant error occurred during peak detection. Close all unnecessary applications.
There may be insufficient memory.

2185 Peak could not be detected due to peak integration error. A significant error occurred during peak detection. Close all unnecessary applications.
There may be insufficient memory.

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Event ID Event Detail Cause of the Event Measures

2186 No PDA multi-chromatogram channel is set. When starting [Compound Table Wizard], channels other than extraction Set channels other than extraction to the PDA Multi-Chromatogram Table,
is not set to the PDA Multi-Chromatogram Table. and start [Compound Table Wizard] again.

2201 Failed to save acquired data. Some files may be corrupted. Re-install the application.

2202 Invalid parameter ID was used. This error is rare. It may indicate that the system is unstable. Restart the PC and restart the software.

2203 Designated component does not exist. The operation was executed toward the instrument which has not been Confirm that system configuration on analytical instrument is the same as
exist. that on software.

2204 Designated component is not connected. The operation was executed toward the instrument which has not been Confirm that system configuration on analytical instrument is the same as
exist. that on software.

2205 Failed to create data acquisition thread. Unexpected error occurred during data acquisition. Restart the PC and try again.

2206 The specified system configuration does not match the hardware The information about the instrument configuration specified in this Specify the instrument configuration to be consistent with the hardware
configuration. application is different from the hardware configuration. configuration. In addition, confirm the connection between instruments.

2207 Data acquisition was stopped by instrument operation. Information Message No action needed.

2209 Some Instrument cannot start after the analysis runs. This is caused by some reason. Check the status of the Instrument.If the problem persists, please contact
your Shimadzu representative.

220C Please input the instrument name. The instrument name is not specified. Specify the instrument name.

220D The instrument is not connected, or is already in use. The connection was broken when the PC tried to connect to the Check the operating environment including the instrument.
instrument.

220E Instruments configuration changed. Information Message No action needed.

220F The instrument name cannot contain any of the following characters: The instrument name uses invalid characters. \ / : * ? \< \> | \"
\/:*?"<>| The above characters cannot be used as a device name. Please enter a
device name using characters other than these.

2211 Combinations of the detectors are not correct. The combinations of the detectors are exceeding the limit of the software. When using the PDA detector as 2D mode, remove one detector from
Please change the detector mode or decrease the number of detectors. "Modules Used for Analysis". Or use the PDA detector as 3D mode.

2280 This operation cannot be performed during data acquisition. You try to execute the operation which prohibit during data acquisition. Try again after terminating data acquisition.

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Event ID Event Detail Cause of the Event Measures

2281 This operation can only be performed during data acquisition. You try to execute the operation which prohibit during data acquisition. Try again after terminating data acquisition.

2282 Function competing with this operation is working. You try to execute the operation which cannot be done because of conflict Try again after terminating the other operation.
with the other one.

2283 The instrument does not support this function. You try to execute the operation which has not been supported on the The operation cannot be executed.
current hardware or software.

2284 This function is running now. You try to execute the operation which is in processing. Try again after terminating the operation.

2285 This operation cannot be performed in the state of Stand By Acquisition. You try to acquire the data under not preparation of analysis. Prepare the analysis before analysis.

2286 This operation cannot be performed in the state where Standby You try to execute the operation which cannot be done during the Execute the operation under the not preparation of analysis.
Acquisition is made. preparation of analysis.

2287 This operation was canceled by user. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

2288 Direct control command failed due to the communication error!_ The connection between the PC and analytical instrument or each Try again after reconstructing the connection accurately.
Please check the instrument connection, and try again. instrument and controller may be wrong.

228A The parameters are not specified. Please set the parameters. The parameter used for the operation to be executed has not been Specify the appropriate parameters.
specified.

228B Baseline Check cannot be performed because incorrect detector channel Baseline check can not be executed because the detector channel Re-specify the detector channel in the baseline check parameter and then
is specified. specified in baseline check parameter does not exist. try again.

228C The system check has been performed. Information Message No action needed.

228E The flow of nebulizing gas is insufficient. The LC pump will stop. The LC pump has been operating with insufficient flow of nebulizing gas. Check the flow rate of the nebulizing gas on the Instrument Monitor. If the
The LC pump was stopped to prevent the interface from being flow rate of the gas cannot be raised, there may be the cause in the piping
contaminated. or the cylinder for the gas.

2290 The composition name is over the number of characters receivable with Information Message No action needed.
instrument.

2293 The system check was terminated. Information Message No action needed.

2294 Failed to perform system check. This is caused by some reason. Check the status of the Instrument and the network.If the problem
persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

2295 Do you save batch file and open Batch Editor Window? You're going to open Batch Editor Window on without saving a batch file. When [Yes] is clicked, Batch Editor Window is opened after saving the
batch file.

2296 [Method File] is empty.Do you add to Batch Table? [Add Batch Table] button is clicked without setting [Method File]. You choose [Yes] and set [Method File] in Batch Table, or choose [No]
and set [Method File] in Batch Setting.

2297 [Data File Name] is empty.Do you add to Batch Table? [Add Batch Table] button is clicked without setting [Data File Name]. You choose [Yes] and set [Data File Name] in Batch Table, or choose
[No] and set [Data File Name] in Batch Setting.

2301 There is little free disk space. Are you sure you want to acquire data? Very little disk space is available. Back up data, and delete unwanted files.

2302 The data cannot be acquired due to insufficient disk space. Very little disk space is available. Back up data, and delete unwanted files.

2305 Level# is too large. Are you sure you want to continue? [Level#] set to the data acquisition settings exceeds [# of Calib. Levels] When [Yes] is selected, data acquisition is continued at the current
set in the quantitative parameters of the method. settings. If necessary, correct the parameters after data acquisition.
When [No] is selected, change [Level#] or [# of Calib. Levels].
To change the [# of Calib. Levels] settings, load the method file in the
[Data Acquisition] or [Calibration Curve] windows, and change the
settings in the sub-window for setting the quantitative parameters.

2306 Please set the ISTD Amount. For quantitation of unknown samples by the internal standard method, an Specify the internal standard amount in the sample login window.
internal standard amount must be specified.

2307 Incorrect vial number. Invalid vial number is specified on the single run analysis or batch Specify the value suitable for Autosampler and sample rack used.
analysis.

2308 Please set the Sample Amount. For quantitation of unknown samples, the sample amount is required. Specify the sample amount in the sample login window.

2309 Please set the Dilution Factor. For quantitation of unknown samples, the dilution factor is required. Specify the dilution factor in the sample login window.

230A Failed to perform the single run. Failed to register the analysis to the batch queue because of invalid Try again after correcting settings.
settings.

230B Failed to change the end time of the data acquisition. You may have set a invalid value. Try again after correcting settings.

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Event ID Event Detail Cause of the Event Measures

230C Failed to plot. Either the system or the computer may have become unstable. 1. Follow any instructions shown below the error message. If the problem
re-occurs, proceed to remedy number 2.
2. Restart the computer. Execute error checking at Windows disk
properties. If the problem re-occurs, proceed to remedy number 3.
OFF the instrument and reboot the computer. If the problem still persists,
contact your Shimadzu Service Representative.

230D Failed to stop the data acquisition. The system may have become unstable. 1. Follow any instructions shown below the error message. If the problem
re-occurs, proceed to remedy number 2.
2. Reboot the computer. Execute error checking at Windows disk
properties. If the problem re-occurs, proceed to remedy number 3.
OFF the instrument and reboot the computer. If the problem still persists,
contact your Shimadzu Service Representative.

230E Stop the batch processing? When data acquisition is canceled during a batch run, select whether to Select "Yes" to cancel the batch analysis as well, or "No" to proceed to
cancel the batch analysis also. the next row of the batch.

2311 Please set a report format name. The report output has been checked, but the report file name has not Specify the report file name or check off the report output.
been specified.

2312 You cannot close the window on data acquisition or realtime batch._ The data acquisition or the batch processing windows cannot be closed First select "Stop" from the assistant bar, toolbar, or the menu; then close
Please select [Stop] in the assistant bar, the toolbar or the menu. during data acquisition or batch processing the window.

2313 Incorrect tray number. The tray name specified on the single run or batch analysis has not been Specify the correct tray name suitable for Autosampler or sample tray
supported used.

2314 Time range settings are not correct. The specified start time is larger than end time. Specify acquisition start or end time.

2315 The application is not selected. Application has not been specified in the list. Try again after specifying the type of application.

2316 Instrument number is not selected. Instrument number has not been specified in the list. Try again after specifying the instrument number.

2317 You cannot close the window during data plot._ You try to exit the application under the plotting. Stop the plot by clicking the "Stop" button and then exit.
Please select [Stop] in the data acquisition window or the menu.

2319 Current method file will be saved to run the data acquisition. You try to start the data acquisition under the method file has not been If you apply the modification to the method file and then start the
saved. acquisition, click "OK".

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Event ID Event Detail Cause of the Event Measures

231A Memory for drawing the graph cannot be allocated. Memory for drawing graph can not be allocated. Restart the PC and try again.
Drawing graph will be terminated.

231B The specified background file does not exist._ The specified background file does not exist. If clicking "Yes", background compensation will not be executed.
Are you sure you want to continue Single Run?

231C Lengthen the sampling period (shorten frequency) or shorten the analysis Data acquisition can not be executed because of too large memory Specify the larger sampling rate value or the smaller end time to reduce
time. consumption. the memory consumption.

231D The system configuration for this method is different from the current There are different in instrument configuration between the method file to If clicking "Yes", the configuration setting in the method file will be
instrument configuration._ be opened and the instrument setting. replaced by the current instrument setting.
Are you sure you want to adapt the configuration in the method to the
current instrument configuration?
231E Failed to acquire the data for graph display. Failed to acquire the data for drawing in the Graph View. Check the operating environment including the instrument.

231F Set longer sampling period (lower frequency) or shorter maximum time for Baseline Check can not be executed because of too large memory Specify the larger sampling rate value or the smaller end time to or set
Baseline Check Parameters. consumption. shorter maximum time for Baseline Check Parameters reduce the memory
consumption.

2322 Set PsiPort Instrument Method file_name. The analysis cannot start as PsiPort Instrument Method file is not Specify PsiPort Instrument Method file.
specified.

2324 The [Data Acquisition] window is closed. Data acquisition cannot be Data acquisition cannot be started since the [Data Acquisition] window is Stop data acquisition on the instrument, open the [Data Acquisition]
started. not opened though the start button was pressed on the instrument side. window, and click the start button.

2325 The data acquisition sub-window is locked. Data acquisition cannot be Data acquisition cannot be started since the sub-window is locked though Stop data acquisition on the instrument, unlock the sub-window, and click
started. the start button was pressed on the instrument side. the start button.

2326 The popup sub-window is open. Data acquisition cannot be started. Data acquisition cannot be started since the popup sub-window is open Stop data acquisition on the instrument, close the popup sub-window, and
though the start button was pressed on the instrument side. click the start button.

2327 No method file is loaded. Data acquisition cannot be started. Data acquisition cannot be started since the method file is not opened in Stop data acquisition on the instrument, open the method file in the [Data
the [Data Acquisition] window though the start button was pressed on the Acquisition] window, and click the start button.
instrument side.

2328 Failed to save the method file. Data acquisition cannot be started. Data acquisition cannot be started since the method file changed by the Stop data acquisition on the instrument, enable writing to the method file,
upload cannot be saved though the start button was pressed on the and click the start button.
instrument side.

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Event ID Event Detail Cause of the Event Measures

2329 No rights to perform Single Run. Data acquisition cannot be started. Data acquisition cannot be started since you do not have Single Run Stop data acquisition on the instrument, and log in as a user with the
execution rights though the start button was pressed on the instrument Single Run execution rights.
side.

2330 The analysis program will be shut down. Data acquisition in which another user was registered to the batch queue The program was ended. Start up the program after making sure that data
(Other user may start the analysis, or you open the analysis window with was started, or [Realtime Analysis] program currently logged in by the acquisition is not being executed by another user.
other PC)" same user is in use on another computer.

2331 You will take over data acquisition started by another user. When data Data acquisition started by another user is being executed on the Select whether to start up the [Realtime Analysis] program by taking over
acquisition is taken over, the currently logged in user name will be instrument that you attempted to connect to. If the [Realtime Analysis] data acquisition, or not to start up the [Realtime Analysis] program.
registered to the data file. Do you continue? program is started up in this state, the currently logged in user will take
that data acquisition. If data acquisition is taken over, the name of the
user that took over data acquisition will be recorded to the data file that is
obtained or the log that is recorded from here on.

2332 It is going to close the analysis window that is opening with other PC. Are The [Realtime Analysis] program currently logged in by the same user is Select whether to close the [Realtime Analysis] program on another
you sure you want to continue? in use on another computer. Multiple [Realtime Analysis] programs computer and start up the [Realtime Analysis] program on the current
cannot be started up simultaneously on a single instrument. Start up the computer, or not to start up the [Realtime Analysis] program.
[Realtime Analysis] program on this computer after exiting the [Realtime
Analysis] program on the other computer.

2333 The system configuration for this template is different from the current The system configuration set in the instrument settings differs from the Click [OK] to rewrite the system configuration in the method file with the
instrument configuration._ system configuration saved in the template that you are attempting to current system configuration.
The configuration in the method will be adapted to the current instrument open.
configuration.
2334 Download the Instrument Parameters?_ No instrument parameters have yet been downloaded, or the instrument Click [OK] to download the instrument parameters.
(OK: Download and System On, Cancel: System On only) parameters must be downloaded to perform data acquisition in
accordance with instrument parameter settings that have been changed
since downloading of the previous instrument parameters.

2335 There is little free disk space. Are you sure you want to start the Realtime Very little disk space is available. Back up data, and delete unwanted files.
Batch?

2337 Are you sure you want to stop GC? Displayed for confirmation when a GC is stopped. To stop, click [Yes], and to cancel stop, click [No].

2338 Are you sure you want to stop GC Program simultaneously? Displayed for confirming whether or not to stop while executing the GC To stop, click [Yes], and to cancel stop, click [No].
Program.

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2339 The configuration file is still used. Restart the analysis. The analysis cannot start as the configuration file is still used in the last Restart the analysis. Restart the PC when it fails although you try multiple
session. times.

233A Can not shutdown Windows because LabSolutions is running. Windows cannot be shutdown because LabSolutions is connecting to the Shutdown Windows after stopping single run, batch analysis, or baseline
instrument. check. The message is still displayed in spite of stopping all of them,
select [Exit] menu displayed by right clicking the [LabSolutions Service]
in the systray on the taskbar.

233E The currently open method will be converted to the simultaneous Confirmation Message Click [Yes] to add a scan event to the segment where the SIM event
scan/measurement method. Do you want to continue? exists. The event number of all compounds on the compound table will be
2.\ *No changes are made to segments with only scan events or
segments that already have Scan and SIM events.\ Click [No] to stop the
processing.

2400 Start Batch Processing (Data Acquisition). This message confirms that batch processing has begun in the Real Time
Analysis Window. Information Message

2401 Stop Batch Processing (Data Acquisition). This message confirms that batch processing was terminated in the Real
Time Analysis Window. Information Message

2402 End Batch Processing (Data Acquisition). This message informs the operator that batch processing in the Real Time
Analysis Window has been completed. Information Message

2403 Start Batch Processing (Postrun Analysis). This message confirms that batch processing has begun in the Postrun
Analysis Window. Information Message

2404 Stop Batch Processing (Postrun Analysis). This message confirms that batch processing was terminated in the
Postrun Analysis Window. Information Message

2405 End Batch Processing (Postrun Analysis). This message informs the operator that batch processing in the Postrun
Analysis Window has been completed. Information Message

2406 Batch will start at Row# xxx (If you want to start at Row 1, please click This message confirms that the analysis will begin with the Batch Table Click on "Yes" to begin with the row number displayed. Click on "No" to
No). row displayed. begin operation from line 1. Click on "Cancel" to terminate batch
processing. Specify the starting Batch row number in the Start Row tab of
the "Settings" window. (Select Settings from the table right-mouse
menu.)

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Event ID Event Detail Cause of the Event Measures

2407 Please specify method file. The method file name has not been specified in the Batch Table. Click on the arrow in the Method File column; then select the method file
name. Alternately, type in the method file name.

2408 Please specify data file. The data file name has not been specified in the Batch Table. Click on the arrow in the Data File column; then select the data file name.
Alternately, type in the data file name. For data acquisition, a data file by
that name will be created. For batch processing in the Postrun Analysis
window, an existing data file will be re-processed.

2409 Specify Report Format File. The report format file name has not been specified in the Batch Table. Click on the arrow in the Report File column; then select the report format
file name. Alternately, type in the report format file name.

240A Stop batch processing. Do you want to stop data acquisition immediately? Batch processing in progress in the Real Time Analysis window was To immediately terminate data acquisition in progress and stop batch
[Yes] Stop data acquisition now. terminated. Select how to terminate the data acquisition. processing, click on "Yes." To finish the current data acquisition run, then
[No] Wait until data acquisition is completed. stop batch processing, click on "No." When the "Cancel" button is
[Cancel] Cancel batch stop. pressed, batch processing and data acquisition will continue. (To
terminate the data acquisition for the current row only, and resume batch
processing with the next row, click on the Real Time Analysis window to
activate it, and select Stop from the data acquisition window.)

240B Please enter batch table contents. Batch processing was initiated with an empty Batch Table. Complete the Batch Table information, or open a previously created batch
file.

240C Failed to create the QA/QC file. The operator attempted to create a QAQC file, but the output file could When the file of the same name as the file to output by QA/QC processing
not be created. Another file with the same name may be in use in another is being used in another window, close that file.
window.

240D Failed in QA/QC Processing. The QAQC execution failed for an unknown reason. Check the QAQC settings. If correct, try the following:_1. Close the
application, restart Windows, and execute error checking at Windows disk
properties.
2. Confirm that the data file used for the QAQC calculations can be
opened properly. If not, the data file may be corrupt.
240E Please do not use .htm as an extension. The .htm file extension has been specified as the output file name The output file is a text file and cannot use the .htm file extension. Refer
extension in the QAQC settings. to QAQC settings for further information.

240F Batch processing was stopped because of the system check result. A system check was carried out during batch processing and the results The evaluation parameters are specified in the Action column in the Batch
were evaluated. Batch processing was then terminated based on the Table.
Action settings.

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2410 Batch processing is paused because of the system check result. A system check was carried out during batch processing and the results The evaluation parameters are specified in the Action column in the Batch
were evaluated. Batch processing was then terminated based on the Table.
settings.

2411 The user program has been performed because of the system check A system check was carried out during batch processing and the results The evaluation parameters are specified in the Action column in the Batch
result. were evaluated. The user program was then executed based on the Action Table.
settings.

2412 Batch processing was stopped because of the test result. QAQC or system suitability was executed during batch processing and the The evaluation parameters are specified in the Action column in the Batch
results were evaluated. Batch processing was then terminated based on Table.
the Action settings.

2413 Batch processing is paused because of the test result. QAQC or system suitability was executed during batch processing and the The evaluation parameters are specified in the Action column in the Batch
results were evaluated. Batch processing was then paused based on the Table.
Action settings.

2414 The user program has been performed because of test result. QAQC or system suitability was executed during batch processing and the The evaluation parameters are specified in the Action column in the Batch
results were evaluated. The user program was then launched based on Table.
the Action settings.

2415 The sample has been re-injected because of test result. This message means that sample was re-injected in accordance with the
specification of Action triggered by QA/QC or system suitability result. Information Message

2416 The sample of row# xxx was run because of test result. This message means that the analysis displayed row No. was executed in
accordance with the specification of Action triggered by QA/QC or system
Information Message
suitability result.

2417 The method file has been restored to the state before performing data This message means that the method file was restored to the state before
acquisition because of test result. performing data acquisition in accordance with the specification of Action
Information Message
triggered by QA/QC or system suitability result.

2418 Failed to run user program. The specified user program does not exist, or it may be unavailable. Confirm that the specified user program exists. Check whether it can be
executed. The user program settings are specified in the Batch Table and
in the Batch Action window.

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Event ID Event Detail Cause of the Event Measures

2419 [Initialize Calibration Curve] is not specified at Standard Type setting. Do A "Standard"Sample Type creates a calibration curve. If the previous Click on "Yes" to clear the previous calibration curve. This sets the first
you specify [Initialize Calibration Curve]? calibration curve is not cleared, new calibration points will be added to the row of a series of "Standard" Sample Types to "Initialize Calibration
previously created calibration curve. Confirm whether this is acceptable. Curve." If "No" is selected, new calibration points are added to the current
method calibration curve. For further information, refer to the
LabSolutions Help.

241A The system configuration for this method is different from the current The configuration in the method is adapted to the current instrument The method file specified in the current Batch Table was created under a
instrument configuration._ configuration. different system configuration. The method file system configuration will
The configuration in the method will be adapted to the current instrument need to be changed so that it matches the current configuration.
configuration. Parameters which differ from the current configuration are shown in
brackets [ ].
Click on the "OK" button to match the method file configuration to the
current configuration, or click on "Cancel" to exit batch processing.
Beginning of the batch processing is canceled in case of the batch
analysis when the cancel button is clicked.The opening ofthe method file
is stopped and it is closed the method file in case of the data acquisition.

241B Level# is too large. [Level#] set to the data acquisition settings exceeds [# of Calib. Levels] If necessary, correct the parameters after data acquisition.
set in the quantitative parameters of the method.

241C The Injection Volume is invalid. An injection volume value which is invalid for the autosampler specified in Set the value within the appropriate range.
the configuration has been set.

241D The Vial# is invalid. An value which is invalid for the autosampler specified in the Change the value to a valid value.
configuration has been set in the Batch Table vial number column.

241E The specified tuning file has not been tuned. Perform auto-tuning or The tuning file has not been tuned. LCMS: Perform Auto Tuning or Manual Tuning on the interface specified
manual tuning. in the method file.
GCMS: Perform Auto Tuning on the tuning file to be used, using the
current system configuration settings.
241F The data file of the same name exists in the batch table. Two or more data files with same name have been set in the Batch Table. This is not allowed when acquiring data with a batch. However, files that
are being reprocessed in a Batch Table can be specified more than once.

2420 Failed to copy the report format file to data file. During batch processing, the report format file failed to be copied to the The report format file may be corrupt. Close all applications and execute
data file. error checking at Windows disk properties. If the problem persists, re-
create the report format file.

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Event ID Event Detail Cause of the Event Measures

2421 No file is identified. An attempt was made to edit the method of the clicked row or analyze its Make sure that the file on the clicked row is set correctly.
data, however, the file cannot be specified since, for example, the file
name has not been set to that row.

2422 Daily Shutdown has been performed after batch processing ends. Daily Shutdown was executed after the completion of batch processing,
as specified by selecting "Daily Shutdown after Last Batch" from the
Information Message
Batch menu.

2423 You cannot close the windows while a batch is in progress. The operator attempted to close the batch processing window or the
application while batch processing was in progress. Information Message

2424 Batch processing will be stopped. Batch processing termination was executed while in progress in the Real To terminate batch processing, click on "Yes." To allow the batch to
Time Analysis window. This message is displayed when data acquisition continue, click on "No."
has already been completed or before it starts.

2425 Data has not yet been acquired for selected data file. To activate Data Analysis windows, the data filename on batch table, This operation is not valid.
which is paused, is selected. But it does not exist.

2426 Data acquisition on the %dth row was stopped. This message means that the bath analysis was terminated by
"Terminate" command or some kind of error. Information Message

2427 Inappropriate Sample Type is set. Please confirm it in the QA/QC method The sample type specified in the batch table is not included in the Check the sample type using in the QA/QC method parameter and then
parameter window. method. select a sample type that is included in the method.

2428 Failed to back up the method file. Failed to back up method file. There is insufficient disk space or PC may Try again this processing after confirming hard disk space and then re-
be unstable. starting PC.

2429 Failed to restore the method file. Failed to restore method file. The method has been used in other program Try again this processing after confirming the method has not been used
or PC may be unstable. in other program and then re-starting PC.

242A The data file has been renamed because the same file_name already When there exist same file name in starting data acquisition, the file
exists. name will be automatically renamed and the data acquisition will be
continued. Such processing will be occurred in the case of re-injection in Information Message
batch processing.

242B Start Single Run. This message means that single run analysis was started.
Information Message

242C Stop Single Run. This message means that the single run analysis was terminated by
"Terminate" command or some kind of error. Information Message

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Event ID Event Detail Cause of the Event Measures

242D End Single Run. This message means that single run analysis was terminated.
Information Message

242E Start Startup Processing. This message means that "Startup" processing was started.
Information Message

242F Stop Startup Processing. This message means that the "Startup" processing was terminated by
"Terminate" command or some kind of error. Information Message

2430 End Startup Processing. This message means that "Startup" processing was terminated.
Information Message

2431 Start Shutdown Processing. This message means that "Shutdown" processing was started.
Information Message

2432 Stop Shutdown Processing. This message means that the "Shutdown" processing was terminated by
"Terminate" command or some kind of error. Information Message

2433 End Shutdown Processing. This message means that "Shutdown" processing was terminated.
Information Message

2434 Failed to Startup. This message means that "Startup" processing was failed. Confirm the system configuration and instrument condition.

2435 Failed to Shutdown. This message means that "Shutdown" processing was failed. Confirm the system configuration and instrument condition.

2436 Invalid Vial# format. Vial # can be specified by "row "column"expression such as A10 or C15 Confirm the type of sample rack and specify the vial # correctly.
when using sample rack allowing such a expression manner. Specified vial
# is invalid or sample rack used may not be supported such a expression
manner.

2437 Are you sure you want to stop data acquisition? Software confirms you to stop data acquisition. Click [Yes] to stop data acquisition, otherwise click [No].

2438 Stop Data Acquisition. This message means that the single run analysis was terminated by
"Terminate" command or some kind of error. Information Message

2439 Number of channels in the data does not match in the method. There is difference in detector channel configuration between data and You must use method file which was used in acquiring the data file or had
method file. same detector channel configuration as the data file. If you cannot find
appropriately method file, you can create it by opening the data file with
Data Analysis program and then selecting "Save Method As".

243B Extended column settings are not correct. The setting of extended column used for batch add-in is invalid. Set the appropriate parameters.

243C Failed to write the settings of the extended column to the method. Failed to write the settings of the extended column for the batch add-in to Enable writing to the method file.
the method file.

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243D Current batch file will be saved to run batch processing. You try to start the batch process under the method file has not been If you apply the modification to the method file and then start the batch
saved. process, click "OK".

243E Start Data Acquisition. Message for notifying that data acquisition was started.
Information Message

243F Please set level number. Level # has not been specified. Specify the Level # in the batch table.

2440 The instrument is performing other task. Data acquisition cannot be The data acquisition can not be executed because the instrument is not in Operate under "Ready" state.
started. "Ready".

2441 Failed to output ASCII file. This is caused by some reason. If the problem persists, please contact your Shimadzu representative.

2442 Failed to output AIA file. This is caused by some reason. If the problem persists, please contact your Shimadzu representative.

2443 Pause Batch Processing (Data Acquisition) Analysis batch processing has been paused by the user or the preset
action triggered automatically. This message is for leaving a record in the
Information Message
log.

2444 Resume Batch Processing (Data Acquisition) Analysis batch processing has been paused by the user or the preset
action triggered automatically. This message is for leaving a record in the
Information Message
log.

2445 The format specified in the "Selection Line(s)" is invalid. As noted on the right. To specify consecutive lines, use a hyphen (-). Ex.) 2-5
To specify separate lines, use commas (,) for delimiting line numbers. Ex)
3,5,7
You can use a combination of both. Ex) 2-5,7,10,15-20
2446 Set Psiport Instrument Method filename. The analysis cannot start as PsiPort Instrument Method file is not Specify PsiPort Instrument Method file.
specified.

2447 The batch processing execution information will be saved to the current The current batch file must be saved since the execution information of To save and execute the batch file, click [OK]. To cancel, click [Cancel].
batch file. batch processing has been changed.

2448 Please specify batch file. The batch file name has not been entered. Enter the batch file name.

2449 A Repeat Batch Run is set. Are you sure you want to perform Realtime Message for notifying that [Repeat batch run] has been specified and To perform [Repeat batch run], click [OK]. To cancel, click [Cancel].
Batch? started in realtime batch.

244A The data file name is not set to be automatically created. Are you sure This message is displayed when the data file name has not been set to be To perform Realtime batch, click [OK]. To cancel, click [Cancel].
you want to perform Realtime Batch? automatically created by [Repeat batch run] in realtime batch.

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Event ID Event Detail Cause of the Event Measures

244B To perform the noise calculation by the EP settings, the name of the Noise calculation has been specified to be performed in the EP settings, To perform the noise calculation by the EP settings, set the name of the
background file must be set. however, the background file name is not set. background file.

244C Batch processing was stopped according to the action setting. Batch processing was canceled since a row set as [Test: Any] - [Action:
Stop] to batch action was executed. Information Message

244D Batch processing is paused according to the action setting. Batch processing was paused since a row set as [Test: Any] - [Action:
Pause] to batch action was executed. Information Message

244E The program has been performed according to the action setting. The user program was executed since a row set as [Test: Any] - [Action:
Execute User Program] to batch action was executed. Information Message

244F Injection has been performed again according to the action setting. Message for notifying that re-injection of the sample was executed since
a row set as [Test: Any] - [Action: Reinject] to batch action was executed.
Information Message

2450 The xxth row has been performed according to the action setting. Message for notifying that data acquisition of the currently displayed row
No. was executed since a row set as [Test: Any] - [Action: Goto] to batch
Information Message
action was executed.

2451 The method file has been returned to the pre-execution state according to Message for notifying that the method file was returned to the state
the action setting. before execution since a row set as [Test: Any] - [Action: Restore
Information Message
Method] to batch action was executed.

2452 Invalid summary report settings. [Summary Start] or [Summary End] have not been specified on [Summary Please specify [Summary Start] or [Summary End].
Type] column in the batch file.

2453 Method file specified for the Startup is not found. Method file specified for the Startup is not found. Confirm the method file name specified for the Startup.

2454 Specified file type for the Startup is invalid. Method file specified for the Startup can not be opened. Confirm the method file specified for the Startup.

2455 Method file specified for the Shutdown is not found. Method file specified for the Shutdown is not found. Confirm the method file name specified for the Shutdown.

2456 Specified file type for the Shutdown is invalid. Method file specified for the Shutdown can not be opened. Confirm the method file specified for the Shutdown.

2458 The total size of data files which is necessary for summary report The total size of data files which is necessary for summary report Please reduce the number of data files to use for summary.
exceeded the tolerance, so that failed to output summary report. exceeded the tolerance, so that failed to output summary report.

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Event ID Event Detail Cause of the Event Measures

2459 The system configuration for this method is different from the current The system configuration in this method file differs from the current one. The method file set in the Batch Table that the user attempted to run or
instrument configuration.Could not open this method. the method file the user attempted to open has been created based on a
different system configuration from the current one.
To run programs in the current configuration, it is necessary to grant the
user the [Open Method for Different System Configuration] right and then
to update the system configuration information to the current one.
In case of starting from realtime batch, the start of batch processing will
be cancelled. In case of starting from data acquisition, the method file will
stop opening and remain closed.

24A0 Failed to access to Analysis Server. Either your PC or the Analysis Server is disconnected from the network or They may have been disconnected from the network. Check to see if they
the Analysis Server is currently down. are properly connected to the network.
When the Analysis Server is down, contact your network administrator.

24A1 The communication failure with the analytical server occurred. Either your PC or the Analysis Server is disconnected from the network or They may have been disconnected from the network. Check to see if they
To connect with the server properly, LabSolutions should be restarted._ the Analysis Server is currently down. are properly connected to the network.
Are you sure you want to continue the processing? When the Analysis Server is down, contact your network administrator. If
you want to continue your operation under this condition, select [Yes].

24A2 Failed to get the system administration information. 1. The network may have been disconnected. 1. Check that your PC or the one in which the system administration
2. The system administration database file may be corrupted or being database file resides is connected to the network properly.
used by another application. Run the command again after the other application finishes it's
processing. If the error recurs even after you re-run the command, the
system administration database file may be corrupted.

24A3 You are registering the same batch file as the already registered. Are you You attempted to register a batch file to the batch queue under the same Do not give a duplicate name to a batch file to register with any of the
sure you want to register it? name with one of the batch files already registered. names of batch files already registered without a compelling reason.

24A7 The data file is not found on a certain row. Are you sure you want to This is displayed when there is a row where the data file set in postrun To continue processing, click [Yes]. To cancel, click [No].
continue Postrun Batch? batch is not found.

24A9 Realtime Batch ended since the Goto row in the action settings were not An attempt was made to execute data acquisition on the specified row Set the row No. specified by Goto in batch action so that it is included in
selected as the execution row. No. according to the specified action from the QA/QC check results, the executed rows.
however, realtime batch ended since the Goto row was not included in the
execution row.

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Event ID Event Detail Cause of the Event Measures

24AA Start row should be set to odd number._ The specified start row is an even-numbered row in the case of batch This is no problem as it is since batch processing is started from the
This batch table will start from previous row. processing on a dual line, or the start of the selected range in partial previous row. A warning message will no longer be output if the start row
execution is an even-numbered row. or start of the selected range in partial execution is set as an odd-
numbered row.

24AB In order to start the batch processing, you have to release the waiting Click "Yes"if you want to open batch queue dialog , click "No" if you don't
state of the batch or to click the start button on the batch queue dialog. want open it.
Information Message
Do you open the batch queue dialog?

24AC The batch processing registered in the queue waits to start until clicking The batch processing still remains in the cue. On the batch cue window, click [Start] button and select the batch
start button on the batch queue dialog. processing of the state of the standby or delete it,if it is unnecessary.

24AD Start from row# %d-1, 2 (If you start first row, please click "No"). This message confirms that the analysis will begin with the Batch Table Click on "Yes" to begin with the row number displayed. Click on "No" to
row displayed. begin operation from line 1. Click on "Cancel" to terminate batch
processing. Specify the starting Batch row number in the Start Row tab of
the "Settings" window. (Select Settings from the table right-mouse
menu.)

24AE Please set the %s parameters of method files to unify. The difference of the parameter was found in some method files for the Please use only the method file as which the parameter of the unit is the
unit that has to be the same parameters. same.

24AF To resume the batch processing, release the state of the edit Information Message Check the message and implement the necessary measures. If the
table(pause). problem persists, please contact your Shimadzu representative.

24B0 Start row is over the maximum row number. Stop Batch Processing(If you The row number set in the "Start from #"(batch settings) exceeds the Check the number set in the "Start from #" in the batch settings, and set a
start first row, Select "No"). maximum row in the batch table. number within the maximum row of the batch table.

24B1 Batch processing was stopped because the start row is over the maximum The row number set in the "Start from #"(batch settings) exceeds the Check the number set in the "Start from #" in the batch settings, and set a
row number. maximum row in the batch table. number within the maximum row of the batch table.

24B2 A Single Run of dual line can't be processed under the current instrument It tried to execute a single run of dual line though a current system Please execute a single run matched to the system configuration setting.
configuration. configuration was one line. Or, please set the system configuration matched to the setting of a single
run.

24B3 The dual line batch table can't be processed under the current instrument It tried to execute the batch processing with the batch table of two lines Please execute the batch processing matched to the system configuration
configuration. though a current system confgiuration setting was one line. setting. Or, please set the system configuration matched to the setting of
the batch.

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Event ID Event Detail Cause of the Event Measures

24B4 Start/End Setting is invalid. Batch runs all rows. This message confirms that the analysis will run with the all Batch Table Click on "OK" to run all rows.Click on "Cancel" to terminate batch
rows. processing. Specify the start/End Batch row number in the General tab of
the "Settings" window. (Select Settings from the table right-mouse
menu.)

24B5 The file has been renamed because the file name is too long. When file name is too long in starting data acquisition, the file name will
be automatically renamed and the data acquisition will be continued.
Such processing will be occurred in the case of re-injection in batch Information Message
processing.

24B6 Failed to Start Batch Processing (Data Acquisition). Please restart the Error Message Check the message and implement the necessary measures. If the
Analysis application. problem persists, please contact your Shimadzu representative.If the
problem persists, please contact your Shimadzu representative.

24B7 Analysis is requested from the instrument. Information Message No action needed.

24B8 Failed to perform the batch run. Failed to perform the batch run. Contact your Shimadzu representative.

24B9 The data file name cannot begin with any of the following strings: TMP Error Message Check the message and implement the necessary measures. If the
$TM ~LS problem persists, please contact your Shimadzu representative.

24BA Pause Batch Processing was requested. (Data Acquisition) Analysis batch processing will be paused by the user operation. This
message is for leaving a record in the log. Information Message

24BB Single run was stopped. Information Message No action needed.

24BC Data acquisition was stopped. Information Message No action needed.

24BD Realtime batch was stopped. Information Message No action needed.

24BE Data acquisition and realtime batch were stopped. Information Message No action needed.

24BF Realtime batch was paused. Information Message No action needed.

24C0 Postrun batch was stopped. Information Message No action needed.

24C1 Start and end rows specified by the batch settings will not be applied. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

24C2 Rows including a row in which batch processing is stopped or completed Information Message No action needed.
cannot be specified.

24C3 Batches in which repeat batch run is specified cannot be executed. Information Message No action needed.

24C4 A data file in which data acquisition was stopped was registered in the Information Message No action needed.
database.

24C5 A data file in which data acquisition was stopped could not be registered Information Message No action needed.
in the database. The data file was moved to the following folder.

24C6 Batch analysis was not possible because the file path was too long.\ The file path is too long. Shorten the path of the directory where the batch file is saved.
nShorten the path of the directory where the batch file is saved.

24DD [Ecology Mode] Do you want to execute shutdown when the specified Confirmation Message Please select one of the options.
time has passed after the batch is completed?

24DE The result of flow rate adjustment check. Information Message No action needed.

24DF The result of flow rate adjustment check. Information Message No action needed.

24E0 The result of flow rate adjustment check. Information Message No action needed.

24E1 This log shows when [Action on success] is set to [Continue Batch
Batch processing is continued according to action setting. Processing] and the flow rate adjustment succeeded, the batch continued
Information Message
to analysis.

24E2 This log shows when [Action on success] is set to [Stop Batch
Batch processing is paused according to action setting. Processing] and the flow rate adjustment succeeded, the batch stops
Information Message
analysis.

24E3 This log shows when [Action on failure] is set to [Continue Batch
Batch processing is stopped according to action setting. Processing] and the flow rate adjustment failed, the batch continued to
Information Message
analysis.

24E4 This log shows when [Action on failure] is set to [Stop Batch Processing]
Batch processing is continued according to action setting.
and the flow rate adjustment failed, the batch stops analysis. Information Message

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Event ID Event Detail Cause of the Event Measures

24E5 This log shows when [Action on failure] is set to [Skip Batch Processing]
Batch processing is skipped according to action setting.
and the flow rate adjustment failed, the batch was skipped. Information Message

24E6 The pump flow rate is changed by


The flow rate was changed.
flow rate adjustment. Information Message

24E7 This log shows that the method file is not updated when the calculation
The flow rate was not changed because the flow rate calculated from the
result by flow rate adjustment is the same as the value set in the original
analysis result was the same as the original flow rate. Information Message
method.

24E8 This log is output when [equilibration] is set and solvents are delivered at
Start equilibration. the changed pump flow rate for specified
Information Message
time.

24E9 The analysis cannot start because incorrect detector channel is specified. The detector set as [Detector] or [Channel] in [flow rate adjustment] tab Try again after checking the settings.
Check the flow adjustment settings. is not included current configuration.

24EA Need the right to edit pump flow to start data processing because this If user does not have [Edit Method (Pump Flow)] rights, pump flow rate Set the user rights.
batch has flow adjustment. cannot be changed by Auto flow rate adjustment.

24EB The flow rate adjustment may not be performed correctly if a partial Confirmation Message Please select one of the options.
execution is performed. Are you sure you want to start batch processing?

24EC The flow rate adjustment is not performed because the pump mode is the Auto flow rate adjustment does not run if pump mode does not set to Set to Isocratic flow or ISO when performing automatic flow rate
fixed pressure mode. Isocratic flow or ISO in the method file that is specfied in the batch. adjustment.

24ED Flow rate adjustment cannot be executed because Data Processing is not [Data Processing] is not checked as [Run Mode] of the trial analysis row. Set in the cell of the batch table.
set in Run Mode of the trial analysis row. Check Run Mode setting.

24EE The analysis cannot start because incorrect compound IDl is specified. The compound ID same as [ID #] for [Reference Ret. Time] is not set in Try again after checking the settings.
Check the flow adjustment settings. the current compound table of the data processing parameters.

24EF The flow rate adjustment is not performed because acquisition cycle time Auto flow rate adjustment does not run if "Acquisition cycle time Disable it when performing automatic flow rate adjustment.
optimization is enabled. optimization" is enabled in the batch settings.

24F0 Auto flow rate adjustment does not run if "Auto-Recovery" is enabled in Disable it when performing automatic flow rate adjustment.
The flow rate adjustment is not performed because Auto-Recovery
the batch settings. Disable it when performing automatic flow rate
function is enabled.
adjustment.

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Event ID Event Detail Cause of the Event Measures

24F1 The number of rows specified in the trial analysis exceeds the number of [Trial analysis row] for auto flow rate adjustment in the batch setting is Try again after checking the settings.
rows in the batch. larger than the actual number of batch rows.

24F2 A number before trial analysis row is set in trial analysis row after As noted on the right. Try again after checking the settings.
adjustment.

24F3 The flow rate adjustment is not performed because of unsupported Information Message Check the instrument configuration and optional settings.
instrument configuration.

24F4 The auto purge is not performed to perfrom equilibration by the flow rate If [Equilibration time] is set for auto flow rate adjustment, auto purge
adjustment. doesn't work. Information Message

2501 There is no detected peak Information Message No action needed.

2502 Peak Identification has not been performed. Information Message No action needed.

2503 Quantitative Processing has not been performed. Information Message No action needed.

2504 No Calibration Curve. Information Message No action needed.

2506 No peak is identified. Information Message No action needed.

2507 No item to print. Information Message No action needed.

250A Invalid peak type. Information Message Check peak type.

250B Averaging repetitions for one point exceeds ten (10) There are more samples with the same level number than 10. The average number of times is limited to 10. When processing a batch,
select "Standard sample (initialize calibration curve)" as the type to clear
the calibration curve. If this type is not selected, the average count will
increase. Normally, this type should be selected for the first standard
sample at the beginning of batch processing.

250E An error occurred when Peak Integration was performed. This is caused by some reason. If the problem persists, please contact your Shimadzu representative.

250F No data file is registered. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

2510 Sample Amount is not specified. The Sample Amount has not been specified and quantitation cannot be Enter a value other than 0 for Sample Amount. For Batch processing, set
performed. the Sample Amount in the Batch Table. In the Data Analysis window, open
the Sample Information, and specify a Sample Amount. The quantitation
requires a dilution factor. Verify that this value is not set to 0.
The final concentration is obtained with the following equation.
Final concentration = (Concentration calculated from calibration curve) ´
(Dilution factor) / (Sample Amount)

2511 No peak is selected. The peak to be processed has not been selected. Select the target peak.

2512 Calculate concentration for all compounds? Confirm whether to calculate the concentrations. "Yes" is recommended. Confirmation as to whether or not to perform quantitative calculation. For
Although this is not required if the data is associated with a standard, the example, when the data is a standard sample, there is no need for
processing takes very little time. quantitative calculation though processing takes up almost no time at all.
Normally, select [Yes].

2513 No peak is detected. No peaks have been detected. Verify the peak integration parameters. Decrease the Width or Slope
values to facilitate peak detection.

2517 Internal Standard Compound(s) required when using Internal Standard Although the Internal Standard Method was selected as the Quantitative Specify an internal standard in the Quantitation Table. The Type should
Method. Method, there is no internal standard listed in the Compound Table. be either ISTD or ISTD&Ref.

2518 Number of detected peaks (or slices) exceeded maximum number. The number of peaks exceeded the maximum number that can be The number of peaks detected has exceeded the maximum detectable
processed in one chromatogram number of peaks (1000 peaks). Reduce the number of peaks to be
detected using the following examples as a reference.
- Increase the value of Slope, a Peak Integration parameter.
- Prevent unwanted peaks from being detected using the Integrate
ON/OFF function in an integration time program.

2519 The current parameters will be copied to all channels. Confirm whether to copy the peak integration parameters of the current Click "Yes" if you want to copy the parameters with the time program, or
Do you copy the time programs, too? channel to all the channels. click "No" if you want to copy without the time program. The operation is
cancelled if you click "Cancel".

251A Only one internal standard can be registered in an ISTD group. Multiple internal standards were assigned to a single IS group. The ISTD Group number specified in the Compound Table groups
compounds by ISTD group. Specify only one internal standard per group.
Quantitation is performed with the internal standard for that group.

251B No internal standard registered in the ISTD group. No internal standard was registered to the IS group. The ISTD Group number specified in the Compound Table groups
compounds by ISTD group. Specify only one internal standard per group.
Quantitation is performed with the internal standard for that group.

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251C Internal standard compounds are not required. If the Internal Standard Method was not specified as the Quantitative Do not use the internal standard as a Compound Table Type.
Method, there is no need to specify an internal standard.

251D Please set concentration. Without a specified concentration, the calibration curve cannot be Each level in the Compound Table requires a concentration. Except for
generated. Level #1, a value of 0 cannot be set.

251E Please set band width in the Quantitative Table Identification processing cannot be performed because a band time width When Band is selected for the Identification Method, a Band Time is
was not specified. required. Specify the Band time in the Compound Table. Peaks with a
retention time within the band will be identified. If the Compound Table
Band column is hidden, select it for display from the Table Style Column
Order tab.

251F Please set IS group number. No IS group number has been specified in the Compound Table. The ISTD Group number specified in the Compound Table groups
compounds by ISTD group. Specify only one internal standard per group.
Quantitation is performed with the internal standard for that group.

2521 Retention time in quantitative table has been corrected. Because identification was successfully performed, the retention time for
the standard was updated in the Compound Table. Information Message

2522 A level of calibration curve exceeds maximum set in method. When the calibration curve was applied, it was not consistent with the Create a new calibration curve with Batch processing.
maximum number of calibration points set in the Method.

2523 Calibration curves have been updated in the data file. When the quantitative parameters and Compound Table are edited, the This is a confirmation message.
calibration curve may be initialized so that they all correspond.

2524 Some IDs have no compound name. These IDs will be deleted._ There is ID to which the component name is not set by editing the The component name is always necessary to make it recognize as a
Are you sure you want to continue? Compound Table. compound on the table. Please set it to the compound table. When Yes
clicks on a button, the line without the compound name is deleted. It
returns to former screen when No clicks on a button.

2525 Quantitative Parameters and/or Compound Table in Data do not match The quantitative parameters in the Method file do not match those in For all to correspond, the quantitative parameters in the Method, the
with those in Method. either the data file to be processed or the Compound Table. Compound Table, and the calibration curve information are copied to the
data file.

2526 No information is specified in the Compound Table. Processing cannot continue because the Compound Table information Enter the target compound information in the Compound Table.
has not been entered.

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Event ID Event Detail Cause of the Event Measures

2527 The [Method View] is in the Edit mode. Do you apply the new settings? The sub-window cannot be ended, or the file cannot be saved or loaded if Select whether to apply or discard the new settings. Clicking the [Yes]
the Compound Table remains in the Edit mode at [Data Analysis] - button applies the new settings, and clicking the [No] button discards the
[Calibration]. You must select whether to apply or discard the content of new settings.
the edited Compound Table.

2529 The [Method View] is now being edited. During data analysis, the sub-window cannot be closed if [Method View] Switch [Method View] to display mode.
is left in editing mode.

2580 Method file has been renamed. Settings will be cleared. Information Message No action needed.

2581 # of levels has been changed. Settings will be cleared. Information Message No action needed.

2591 Distillation Data Analysis Please refer to chapter 7 in the SIMDIS GC Software Manual
Distillation data analysis error occurs.
2600 Invalid macro strings. Specified parameter or function is invalid. Following strings can be used Confirm that parameter and function can be inputted correctly.
as parameter and function.
<Parameter>
RetTime->retention time
Area->peak area
2601 Invalid calculation formula. There is invalid formula, such as divided by zero. Input adequate formula.

2602 Failed to load the rack definition information. This operation is not available. A probable cause is a problem in the Try again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

2603 Failed to change the rack definition information. The new settings cannot be saved. A probable cause is a problem in the Set again. If this does not remedy the problem, restart the computer, and
network connection in the case of a network configuration. try setting again. Execute again after making sure that the network is
connected correctly in the case of a network configuration.

2604 Cannot open Rack Definition window while another user opens the Cannot open Rack Definition window while another user opens the Wait for the other user to close Rack Definition window.
window. window.

2642 Chromatogram of specified channel does not exist in buffer. A significant error occurred on displaying the chromatogram. There may Close all unnecessary applications.
be insufficient memory.

2643 Invalid data format. A significant error occurred during data acquisition. There may be Close all unnecessary applications.
insufficient memory.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

2680 Save current layout file? The Layout File was changed. This confirms whether the file is to be saved with its changed contents
and then closed, or closed without saving.

2681 Failed to open all of specified data files. The number of files specified exceeds maximum number. Decrease the number of data files.

2682 Save current browsing file? The Browsing File was changed. This confirms whether the file is to be saved with its changed contents
and then closed, or closed without saving.

2683 Delete Data File from Quantitative Table? Notes standard samples are Confirmation Message To delete the data file, click the [OK] button. To terminate, click the
removed. [Cancel] button.

2684 This file cannot be registered as unknown sample since it is standard It tried to register the file registered as a standard sample in either mode Please switch [MS Data] or [LC Data] sub-menu from [Display] menu,
sample registered in another caliblation curve. of MS data/LC data as an unknown sample. and confirm whether the file is registered as a standard sample in other
modes. Please remove from a standard sample in other modes or make
the reproduction of the data file.

2685 Cannot remove standard sample files. Information Message No action needed.

2686 Create a new method file? Message for confirming whether or not to create a new method file when To create a new method file, click [Yes], and to load an existing method
making a new browsing file. file, click [No]. To cancel the operation, click [Cancel].

2688 The line of the specified data or method is not corresponding to the The line of the data or method that tried to be opened is not Please open specified data or method after closing all data files on the
current line. corresponding to the line of method or data read by the Quant Browser Quant Browser. Or, please open another data or method which is
now. In the Quant Browser, only the data or method of the same line can corresponding to the current line.
be treated.

2689 The instrument type of the specified data is not corresponding to the The instrument type of the data that tried to be opened is not Please open specified data after closing all data files on the Quant
current instrument type. corresponding to the type of method or data read by the Quant Browser Browser. Or, please open another data which is corresponding to the
now. In the Quant Browser, only the data or method of the same type can current instrument type.
be treated.

268A Save current method file. Are you sure you want to continue? This message is displayed when the method file is modified in Quant Click [OK], method file is saved and browsing file is saved.
Browser. Click [Cancel], method file is not saved and browsing file is not saved,
either.
268C The text file was exported. Information Message No action needed.

2700 Baseline check result passed. Information Message No action needed.

2701 Baseline check result failed. Information Message No action needed.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

2702 Startup was terminated with error. The startup was terminated by some kind of error. Confirm the setting of startup or the error from instrument if it exists.

2703 Shutdown was terminated with error. The shutdown was terminated by some kind of error. Confirm the setting of shutdown or the error from instrument if it exists.

2704 AutoPurge was terminated with error. The autopurge was terminated by some kind of error. Confirm the setting of AutoPurge or the error from instrument if it exists.

2705 An error occurred during download scan parameters to instrument. The setting of scan parameter is invalid or there is problem the Try again after ensuring that the parameter settings and the connection
connection between instruments. between instruments.

2706 An error occurred at start scanning. The setting of scan parameter is invalid or there is problem the Try again after ensuring that the parameter settings and the connection
connection between instruments. between instruments.

2707 An error occurred during scanning. The setting of scan parameter is invalid or there is problem the Try again after ensuring that the parameter settings and the connection
connection between instruments. between instruments.

2708 An error occurred at getting spectrum. The setting of scan parameter is invalid or there is problem the Try again after ensuring that the parameter settings and the connection
connection between instruments. between instruments.

2709 Startup was terminated. Information Message No action needed.

270A Baseline check result failed. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

270B Baseline check result failed. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

270C Baseline check result failed. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

270D Start the baseline check. This message is output to the log when the baseline check is started.
Information Message

270E Stop the baseline check. This message is output to the log when the baseline check is stopped by
an error. Information Message

270F Pass the result of baseline check. This message is output to the log when the baseline check ends and the
check result is pass. Information Message

2710 Fail the result of baseline check. This message is output to the log when the baseline check ends and the
check result is fail. Information Message

Annexure-1 [Page 159 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

2711 Scan cannot start because Lamp is Off. Spectrum scan can not be executed because lamp is turned OFF. Try again spectrum scan after turning on the lamp.

2713 AutoPurge will be performed by the method settings. Do you continue? This message is displayed when AutoPurge is started by the direct button To save the method for the data acquisition child and execute an
on the instrument control bar. AutoPurge, click [OK]. To cancel, click [Cancel].

2715 On the SIL-10A Series, purge execution will not stop. Do you continue? Confirmation Message Please select one of the options.

2716 Start AutoPurge processing. Information Message No action needed.

2717 End AutoPurge processing. Information Message No action needed.

2718 Data file Restore has been completed successfully. Information Message No action needed.

2719 Failed to restore the data file. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

271A Buffering data has been deleted successfully. Information Message No action needed.

271B Failed to delete buffering data. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

271C Data cannot be acquired from the instrument._ Data can no longer be acquired from the instrument due to a Restore the data by rebooting this application after the instrument
If the power supply is on in the instrument, it continues to acquire data._ communications error in a configuration which allows data repairs. Note, finishes acquiring data. Wait for the instrument to finish acquiring data
Restore the data may be available by rebooting this application after the however that if the instrument is turned ON, it continues to acquire data without turning OFF the instrument.
instrument finishes acquiring data._ and stores the data.
Wait for the instrument to finish acquiring data without turning Off the
instrument.
2741 Specified wavelength is out of acquired wavelength range. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

2742 Status data is not correct. You try to display the status data which does not exist in data file. Specify the status trace which will be acquired from instruments. If the
error has been occurred in spite of the appropriate setting, the data file
may be corrupted.

2743 PDA 3D data does not exist. Some kind of process for the PDA data was executed in spite of lack of Close the PDA data analysis window. If the attempt failed, the file may be
PDA data in the data file. corrupted.

Annexure-1 [Page 160 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

2744 Overlapped storage time does not exist between two Data Files. The calculation between two PDA data (such as background correction) Specify another file for the calculation.
had been executed, but the calculation was failed because there was
different in data analysis time between them.

2745 Sampling rates do not match between two data files. The calculation between two PDA data (such as background correction) Specify another file for the calculation.
had been executed, but the calculation was failed because there was
different in sampling rate between them.

2746 Chromatogram of specified channel does not exist. The data processing had been executed to the channel which there has Use method file in which channel information is consistent with that in
not exist in data file. data file. If you are not available the method file, you can create the
method file by executing the "Save Method As" menu in data analysis
window.

2747 No PDA data. Some kind of process for the PDA data was executed in spite of lack of Close the PDA data analysis window. If the attempt failed, the file may be
PDA data in the data file. corrupted.

2781 Please set the 1st coefficient. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

2782 It needs Reference Compound(s) for Relative Retention Time At least one reference compound is necessary in [Type] column of Set "Reference" or "ISTD&Reference" to [Type] cell in compound table.
Identification Method. compound table for "Relative Rt." as Peak Identification Method.

2783 The [Method View] will be returned from the Edit mode to the View mode. The calibration curve cannot be created from the information contained in Make a new calibration curve since the calibration curve will be deleted
The current calibration curve will be deleted since the parameters for the current data if the basic settings of the calibration curve are changed when processing is continued.
making the calibration curve were changed. Are you sure you want to since calibration curves are normally created from multiple data.
continue?

2784 Group Calibration isn't supported for Internal Standard Method. Grouping before calibration cannot be used when [Quantitative Method] This combination of setting is not supported.
has been set to [Internal Standard].

2785 Group Calibration isn't supported for Manual RF. Grouping before calibration cannot be used when [Curve Fit Type] has This combination of setting is not supported.
been set to [Mean RF].

2786 Calibration Curves will be deleted._ Calibration curve stored in method file will be deleted because the Click [Yes] to delete the calibration curve in the method file.
Are you sure you want to continue? parameter for the creation of calibration curve has been changed.

2787 [Force Through] cannot be selected in exponential calculations. This is Mathmatical restriction. Make another selection.

2788 Please set # of Calib. Levels to 2 or more for exponential curve. This is Mathmatical restriction. Set 2 or more Calib Levels number.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

2789 No data file has been included in the calibration information. There is no data file record in the calibration curve information. The calibration curve was not created properly. Re-create the calibration
curve either in batch processing or the calibration curve window.

278A Current parameters are transferred to all detectors. Information Message No action needed.

278B Please put check_mark to at least one peak. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

278C When the method for calculating noise is rms, please select the whole Information Message Check the message and implement the necessary measures. If the
range or specified range as the time range. problem persists, please contact your Shimadzu representative.

278E The number of selected peaks exceeds the maximum number of lines of In the Compound Table Wizard, the number of selected peaks exceeds the Please decrease the number of selected peaks to become 1000 or less.
the compound table. maximum number(=1000) of lines of the compound table.

278F PDA-Deconvolution results may not be correct. Solution of peaks separated by PDA deconvolution process is unstable. In the deconvolution setting, adjust the time range and wavelength range.
This can occur if the spectral shape of the peaks separated peak apex or The time range is narrow, wavelength range is wide.
similar overlaps in close proximity.

2790 The peaks of PDA-Deconvolution results went over maximum number(5). The number of peaks that are separated by PDA deconvolution processing In the deconvolution setting, narrow the time range.
exceeds the maximum number(5).

2800 The similarity calculation failed because the wavelength range was not The wavelength range for similarity calculation has not been overlapped. Specify another file for similarity calculation or change the wavelength
overlapped. range in data analysis parameter.

2842 Incorrect tray number. The tray name has not been supported.
Information Message

2843 Invalid sample rack set in method. Please confirm sample rack on Invalid sample rack set in method. Please confirm sample rack on 'Advanced' in Instrument Parameters View.
'Advanced' in Instrument Parameters View.

2844 Acquisition is disabled for all detectors. Are you sure you want to continue You try to run the analysis under the Data Acquisition Off. If you click "Yes", Chromatogram data will not be saved in the acquired
data acquisition? data. If you want to save them, click "No" and then check the detector
check box in the Data Acquisition in the Instrument Parameter View.

2845 Data acquisition has been skipped according to the judgment of the Information Message No action needed.
baseline check results.

2846 Batch processing is paused because of the baseline check result. A baseline check was carried out during batch processing and the results The evaluation parameters are specified in the Action column in the Batch
were evaluated. Batch processing was then terminated based on the Table.
settings.

Annexure-1 [Page 162 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

2847 The baseline check parameter of a method needs to be set to perform a Although you have specified the batch table to run the baseline check, the To run the baseline check, set up the noise or drift in the baseline check
baseline check. method has not been set to run the baseline check. parameter setting in addition to the batch table setting.

2848 Invalid sample rack set in method. Please confirm sample rack on the Invalid sample rack set in method. Please confirm sample rack on the insturment method.
insturment method.

286B This file may not load because too many compound or event. Do you If the number of MS analysis events or compounds exceeds 1500, a Reduce the number of MS analysis events or compounds.
continue? memory shortage may be encountered.

2880 Are you sure you want to delete row(s) of selected spectra? The number of spectra to be displayed exceeds the upper limit. Check off the "display" check box in the spectrum table to reduce the
number of spectra.

2881 Are you sure you delete row(s) of selected spectra? You try to delete the selected row(s) in the spectrum table. The selected row(s) will be deleted when clicking [Yes].

2882 The specified UV library file is already registered. The specified library file name has been already specified. Delete another library file name.

2900 The system suitability was executed. This message is output when the system suitability test was completed.
Information Message

2901 An error occurred during initialization of the system suitability. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

2903 An error occurred when data was written to the work file of the system A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
suitability.

2904 An error occurred when data was read from the work file of the system A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
suitability.

2905 The system suitability test settings could not be acquired from the The settings could not be acquired from the method file at execution of Set execution of the system suitability test in the system suitability
method file. the system suitability test. settings of the method file to use, and then set the parameters.

2906 An error occurred when the summary calculation was performed. An error occurred when the summary calculation was performed. Check the used data file to see if it is corrupted, and also check the
operating environment. Also, try re-installing this software.

2907 An error occurred while the summary data was being acquired. An error occurred when the summary data was acquired. Check the used data file to see if it is corrupted, and also check the
operating environment. Also, try re-installing this software.

2908 An error occurred while the summary data was being output to file. Because the file to be output has already been opened, this error may be After closing the file, try again.
occurred.

2909 An error occurred while the system suitability test was being performed. A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.

Annexure-1 [Page 163 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

290A An error occurred while the system suitability test results were being A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
output to HTML file.

290B An error occurred while the system suitability test results were being Because the file to be output has already been opened, this error may be After closing the file, try again.
output to text file. occurred.

290C An error occurred when the system suitability test results were being A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
displayed.

290D An error occurred while the system suitability test results were being A probable cause is that the software has not been installed correctly. Contact your Shimadzu representative.
printed.

2940 Invalid calibration data format. By import of the calibration curve table, the form of the text file is wrong. Correct the text file specified by import.

2941 Retention time in The Calibration Table is duplicate. Calibration curve cannot be drawn since multiple data of same retention Calibration curves will not be drawn if calibration points of the same
time are set in the Calibration Table. retention time are set. Modify the retention time.

2942 It is sorted by time. Calibration points registered in the Calibration Table are not in ascending The system will sort the data automatically.
order.

2943 Calibration curve is not monotone decreasing. There is a part not monotone decreasing on calibration curve obtained by Verify molecular weight range to be applied. It is no problem if the curve
Continue to save? the selected approximation. within the range is monotone decreasing.

2944 Delete calibration point that made from deleted file? Confirmation to delete calibration point data made from the data file to be Proceed the operation after verification.
deleted.

2945 Could not draw calibration curve because not enough calibration points. Enough number of calibration points to draw calibration curve are not set The number of calibration points to be set varies depending on the applied
in the Calibration Table. approximation. Linear" requires 2 points. "3rd order" requires 4 points or
more."

2946 Could not calculate molecular distribution because not set maximum slice Slice calculation required for GPC calculation cannot be executed Set the maximum slice number (50000 is recommended).
number. because maximum slice number is set to 0 in [Advanced] of Integration
parameters.

2949 Cannot perform GPC calculation because there is no peak(slice data). Molecular weight distribution calculation cannot be performed since no Redo peak integration and detect the target component peak.
peak has been detected.

294A Cannot compare M.W data with D.P data. The unit of molecular weight distribution is different between the data to Set the unit of molecular weight distribution in both data to either
be compared and the data already loaded. molecular weight or degree of polymerization for comparison.

Annexure-1 [Page 164 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

294B No PDA multi-chromatogram channel is set. Set any one of multi- GPC Data Analysis will not be operated unless any one of Ch#1 to 4 is Edit multi-chromatogram table in Real Time Analysis or Postrun
chromatogram channels (Ch#1 to 4). selected. Analysis, and select one from Ch#1 to 4.

294C Cannot open file since no PDA multi-chromatogram channel is set. Set GPC Data Analysis will not be operated unless any one of Ch#1 to 4 is Edit multi-chromatogram table in Real Time Analysis or Postrun Analysis,
PDA multi-chromatogram channels(Ch#1 to 4) in the Method editor. selected. and select one from Ch#1 to 4.

294E Can not merge CLASS GPC method into LCsolution method file that is You cannot merge CLASS GPC method into LabSolutions methods in Merge CLASS GPC method into another LabSolutions method in which
enabled audit trail. which audit trail function is enabled. the audit trail function is not enabled.

294F Correction by GPC control sample is not set in the method although GPC Even though the sample type in a Batch is set to GPC Control Sample, the Specify the setting of Correction by GPC control sample to be consistent
control sample is set to the sample type in batch table. registered method file is not set to perform Correction by GPC control between in batch table and in method.
sample.

2951 IS peak was not identified. Time correction is not applied to GPC Time correction using internal standard could not be executed because IS Verify the retention time of IS peak and modify the set value so that the IS
calculation. peak was not identified. peak can be identified.

2952 Control sample peak was not identified. The current correction coefficient Time correction using control sample could not be executed because Verify that the retention time of control sample is appropriate and re-
will be applied. control sample peak was not identified. execute the batch.

2953 Could not import data analysis parameters with another detector setting. If the detector setting in a method file is different from the one in current Import method files with the same environment setting as the one in the
data, the method file will not be imported. current data.

2954 First, open method file. The system cannot load selected data file because no method file is Open method file before opening a data file.
opened in GPC Calibration Curve.

2955 Unable to define marker position (Time) in Chromatogram View using the Marker line was moved to the position where molecular weight calculation Verify that the calibration curve is monotone decreasing.
current calibration curve data. cannot properly be performed on the current calibration curve.

2956 Confirm the settting of the T.LIMIT. The calibration point exists within T.LIMIT. Check the T.LIMIT value or the calibration point, and if correct, click
One or more calibration points exist within T.LIMIT. [Yes].
Continue to save? [No] will be clicked if wrong.
2957 Peak exists within T.LIMIT. Cannot calculate proper molecular weight for A peak exists within T.LIMIT. About the peak before T.LIMIT, a molecular weight is not calculated
the slice data within T.LIMIT. correctly.
Please improve the calibration curve to calculate it correctly.
2958 Data file(s) cannot be saved because read only data file(s) exist. Are you Data file(s) open by read only exist. A click of [Yes] will save a method file, without saving data file(s).
sure you want to continue? A click of [No] will not save a method file.

Annexure-1 [Page 165 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

3006 Difference between Start and End Scan Wavelength is less than Scan Information Message Check the message and implement the necessary measures. If the
Step. problem persists, please contact your Shimadzu representative.

3007 Start Scan Wavelength is over final value. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

300C Please set the 'STOP' command. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3020 Memory Error! Cannot read the 'Sample Pre-treatment' program. A significant error occurred. There may be insufficient memory. Close all unnecessary applications.

3021 Cannot use this function. The specified function cannot be used for current instrument Specify the appropriate function.
configuration.

3022 Upper/lower limit value error. Please set a value within the range %g to Information Message Check the message and implement the necessary measures. If the
%g. problem persists, please contact your Shimadzu representative.

3023 Cannot use this command in the system._ The specified function cannot be used for current instrument Specify the appropriate function.
This command is skipped automatically. configuration.

3024 Please set the 'STOP' command after xxx min. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3025 Please set the 'LC Program' command between 0.01 and 9999.9 min. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3026 Cannot use this unit. Select another unit. Specify the instrument which does not exist in hardware configuration. Cannot specify the instrument which does not exist in hardware
configuration. If there exists the instrument in the hardware configuration,
confirm the connection between instruments or instrument and PC.

3027 Invalid value! Please set the value only %g. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3030 Syntax error! Please check the command parameters. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3031 Value is out of range. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

3032 Cannot use this function. The specified function cannot be used for current instrument Specify the appropriate function.
configuration.

3033 Memory error! Cannot read the 'Sample Pre-treatment' program. A significant error occurred. There may be insufficient memory. Close all unnecessary applications.

3034 The 'FOR' command loop is too deep to compile. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3035 Cannot find end of the 'FOR' command. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3036 This error code is not defined. A significant error occurred. Restart the PC and try again. If the attempt failed, reinstall the
application.

3037 Invalid value! Please set a value within the range xxx to yyy. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3038 The program is not set to the specified start page. Set the program. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3040 Memory error! Cannot read the 'Sample Pre-treatment' program. A significant error occurred. There may be insufficient memory. Close all unnecessary applications.

3041 Cannot use this function. The specified function cannot be used for current instrument Specify the appropriate function.
configuration.

3042 Upper/lower limit value error. Please set a value within the range %g to Information Message Check the message and implement the necessary measures. If the
%g. problem persists, please contact your Shimadzu representative.

3043 Please set the command within the range %g min to %g min. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3044 Please set command within LC Stop Time. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

3050 [Switch Interval Time] must be greater than [End Time(xxx) + Injection In the setting of CDD detector, the summation of End Time and Injection In data Acquisition tab and Detector tab in the Instrument Parameter
Delay Time(yyy)]. Delay Time is larger than Switch Interval Time. View, these values must be specified as described in message.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

3051 Cell temperature upper/lower limit value error. Set the setting value to Information Message Check the message and implement the necessary measures. If the
within min. to max. degree. When the cell temperature is automatically problem persists, please contact your Shimadzu representative.
set, set the oven temperature to -3 degree. of this range.

3052 Incorrect combination of the values of total capacity, concentration, flow, Incorrect combination of the values of total capacity, concentration, flow, Total capacity(C_VOL), concentration of mobile phase(MPCNC),
switch interval time and regeneration time. switch interval time and regeneration time. flow(FLOW), switch interval time(SINTVL) and regeneration
time(REGENTM) should fill the next formula
(formula) A*C_VOL*MPCNC*FLOW*SINTVL/REGENTM<=180 mA
(regeneration current)
A: When cartridge type is 206 6, 312 3
3053 The suppressor switching cycle of the CDD detector or the flow rate of Information Message Check the message and implement the necessary measures. If the
the solvent delivery pump for suppressor cartridge regeneration is problem persists, please contact your Shimadzu representative.
incorrectly set.

3055 The suppressor switching cycle of the CDD detector or the flow rate of The setting of The suppressor switching cycle of the CDD detector or the Total capacity(C_VOL), concentration of mobile phase(MPCNC),
the solvent delivery pump for suppressor cartridge regeneration is flow rate of the solvent delivery pump for suppressor cartridge flow(FLOW), switch interval time(SINTVL) and regeneration
incorrectly set. regeneration is not suitable. time(REGENTM) should fill the next formula
(formula) A*C_VOL*MPCNC*FLOW*SINTVL/REGENTM<=180 mA
(regeneration current)
A: When cartridge type is 206 6, 312 3
3056 CDD detector regeneration time upper/lower limit value error. Change CDD detector regeneration time upper/lower limit value error. Total capacity(C_VOL), concentration of mobile phase(MPCNC),
[Regenerate Time] or [Switching Interval Time] on the detector tab page, flow(FLOW), switch interval time(SINTVL) and regeneration
or change the flow rate of the solvent delivery pump for suppressor time(REGENTM) should fill the next formula
cartridge regeneration. (formula) A*C_VOL*MPCNC*FLOW*SINTVL/REGENTM<=180 mA
(regeneration current)
A: When cartridge type is 206 6, 312 3
3057 When the concentration setting of the CDD detector suppressor cartridge Information Message Check the message and implement the necessary measures. If the
is set to "0", the flow rate of the solvent delivery pump for suppressor problem persists, please contact your Shimadzu representative.
cartridge regeneration is set. Correctly set the CDD detector suppressor
cartridge concentration, or change the flow rate to "0".

3058 Incorrect combination of the values of flow switch interval time and Incorrect combination of the values of flow switch interval time and Flow(FLOW),_switch interval time (SINTVL) and regeneration time
regeneration time. regeneration time. (REGENTM) should fill the next formula.
(formula)_REGENTM<=SINTVL-1/FLOW

3060 Program is not correct. There is a rate or value error in the Time Program or Flow Program. Check the values and correct the error. For example, if a positive rate
value is set, but the oven temperature is set to a lower value that the
current value, the temperature rate cannot be positive.

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Event ID Event Detail Cause of the Event Measures

3062 The LC Stop Time should be larger than the maximum time of the FRC Information Message Check the message and implement the necessary measures. If the
Time Program. problem persists, please contact your Shimadzu representative.
Please enter an enough time in the LC Stop Time.
3205 The End wavelength must be greater than Start wavelength. Invalid values are set to the acquisition wavelength range. Set Start wavelength and End wavelength correctly.

3206 The End time must be greater than Start time. Invalid values are set to the acquisition time range. Set Start time and End time correctly.

3209 Cannot perform background compensation because wavelength table Wavelength table does not match between 2 PDA data files. Use data acquired by the same PDA detector to perform background
does not match. subtraction.

320B Multi-chromatogram table of this file includes wavelength out of the Multi-chromatogram table of this file includes wavelength out of the Set the Multi-chromatogram table correctly.
stored wavelength range. stored wavelength range.

3219 The wavelength calibration results are not correct. A probable cause is The result of having performed wavelength calibration was out of the Re-adjust the optical system.
that the optical system has not been correctly adjusted. range of the element.

4000 Selected library is a public library. No change including writing can be made on public libraries. Specify a private library.

4001 Now searching. The operation is not available for now. Libraries are searched. Wait for a while. After search finishes, try the same operation again.

4002 No structural formula is registered. The structural formula has not been registered to the library. The structural formula of the compound cannot be displayed or printed.

4004 Search parameters are not set. Search parameters for index search have not been set. Set search parameters on the Index Search Parameters Table in the [MS
Library Editor] sub-window.

4005 There is no compound hit. There was no compound that met the search conditions. The message is for confirmation.

4006 No search was performed. Since library search was not performed on spectra registered on the Perform library search.
Spectrum Process Table or Identified Results Table, no results could be
displayed.

4007 Ratio between values before and after hydrogen compensation should be Hydrogen compensation can be set up to x2. Adjust values before and after the compensation. The values normally
between 0.5 and 2.0. should be within this range.

4009 Either m/z value or intensity is set to 0. The spectrum peak will be Confirmation Message Please select one of the options.
deleted. Do you want to continue?

4011 The start m/z value is set larger than the end m/z value. The start m/z value is set larger than the end m/z value. Set the start m/z value smaller than the end m/z value.

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Event ID Event Detail Cause of the Event Measures

4012 Further search for subtraction result spectra is impossible. The number of repeated subtraction for library search has exceeded the
specified limit. Information Message

4013 Spectra in the library cannot be copied to other libraries. Spectra included in the library are protected so that they cannot be copied
to other libraries. Information Message

4014 The selected compound will be deleted from this library. Deleted a Confirmation Message Please select one of the options.
compound cannot be recovered.
Are you sure you want to continue?
4015 Select library file. The library function is not selected. Check the condition of the library search.

4016 It does not correspond to MS spectra of accurate mass. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

4017 The data file is large, so close the file before attempting conversion. Information Message Check the message and implement the necessary measures. If the
You can convert them from the Data Explorer context menu. problem persists, please contact your Shimadzu representative.

4018 The data file is large, so close the file. Information Message Check the message and implement the necessary measures. If the
Please close the file if it is open in another application. problem persists, please contact your Shimadzu representative.

4055 Are you sure you want to delete the selected row? Confirmation Message Please select one of the options.

4080 The tuning file has not been tuned according to conditions specified in the The tuning file may not have been tuned according to the specified Create a new turning file in the [Tuning] sub-window and then perform
analysis method. Therefore, perform auto tuning. interface, polarity, or data acquisition mode. auto tuning.

4081 Mass compensation of Q-array, DL, or deflector voltage has not been Information Message Check the message and implement the necessary measures. If the
performed. problem persists, please contact your Shimadzu representative.

4082 Tuning by Quick scan is not performed. Tuning by [Quick scan] is not performed even though [Quick scan] is set Set [Scan Mode] for [Main-Rod Bias] on the [H/W Parameters] tab page
for [Main-Rod Bias] of MS instrument parameters. in the [Manual Tuning] sub-window. If necessary, click the [Detail]
button, make settings, and perform tuning. Then, save the tuning file.

4083 Flow rate in the tuning file is different between positive and negative Nebulizing gas flow rate is different between tuning with the positive Perform tuning with the same flow rate for positive and negative
polarities. Perform auto-tuning or manual tuning. polarity and tuning with the negative polarity. polarities.

4084 Tuning file version is different. An attempt was made to use a tuning file created with a different MS Perform auto-tuning or manual tuning.
Perform auto-tuning or manual tuning. type.

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Event ID Event Detail Cause of the Event Measures

4085 Temperature and flow rate in the tuning file are different for positive and The polarity cannot be switched during data acquisition because the Enter correct values in the [Manual Tuning] sub-window.
negative polarities. temperature and nebulizing gas flow rate are different for positive and
Perform auto-tuning or manual tuning. negative polarities. This check is performed when the nebulizing gas flow
rate during data acquisition is set to be determined by the tuning result.
(Setting is made on the [Interface] tab page in [Instrument Parameter
View] in the [Data Acquisition] window.)

4086 A type of instrument on which tuning was performed is different than the You are attempting to use a tuning file tuned for a different type of Perform tuning again for the current instrument.
current instrument. Perform tuning again. instrument.

4087 The specified Tuning File has no tuning results in current system Tuning results are not saved to the tuning file used in data acquisition. Perform auto-tuning on the tuning file used in data acquisition under the
configuration. Perform Auto-Tuning. In GCMS-TQ series, if the setting for whether to enable or disable the current system configuration.
[Use CID Gas] check box is changed in the system configuration, a tuning Note that when an instrument in the GCMS-TQ series acquires data using
file that has been tuned in the system configuration settings must be a method file where the [Acquire Data without Using CID Gas] check box
used. is selected, an auto-tuning must be performed in advance with the
Autotuning results with the CID gas switched OFF are required for [Perform Auto Tuning Even with CID Gas OFF] check box selected in the
acquiring data using a method file that does not use CID gas, even if the turning parameters.
[Use CID Gas] checkbox is selected in system configuration settings.

4088 Cannot start the data acquisition. The detector voltage is out of range. The setting value was outside the allowable range. Edit the method again to change the corresponding setting value.
If the detector voltage is out of range, the sum of the detector voltage in
the tuning results plus the [Relative to the Tuning Results] specified in
the instrument method is not within the allowable setting range for
absolute value in the detector voltage.
Confirm both of these settings.
4100 Perform optimization when the acquisition mode is set to SIM. Acquisition mode is not set to SIM. Method optimization can be performed When performing method optimization, set the acquisition mode to SIM.
only when the acquisition mode is set to SIM.

4101 Set up to two events for one segment. Three or more events are set for one segment. Method optimization can Set up to two events for one segment.
be performed when the number of events is two at max.

4102 Setting of the MS instrument parameters does not match the subject For the optimized method and subject method (method open in the [Data Select [Yes] to replace the MS instrument parameters for the subject
method. Do you want to apply the parameters? Acquisition] sub-window), the number of segments, the number of events, method with the MS instrument parameters for the optimized method.
When they are applied, the existing MS instrument parameters for the or the combination of channel number and m/z value does not match. Select [No] otherwise.
subject method will be deleted.

4103 MS Instrument is not registered in the Configuration File. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

4104 Event time is not enough.Please change SIM channel number or long The event time value is below the minimum limit. Decrease the number of SIM channel or increase the event time.
event time.

4105 Please change event time less or equal to 655sec. The event time specified exceeds the allowable range. Use a lower time setting within 655 sec.

4106 MS acquisition time cannot be shortened. The acquisiton time cannot be shortened. Please do not input short time at former acquisition time.

4107 Method file is not optimized. An attempt was made to display the optimization results of a method file Optimize the file before displaying the results.
that has not been optimized.

4108 Method file including the Survey/Dependent event can not be optimized. The method file could not be optimized since it contains a Survey Event or To optimize the method file, delete the Survey Event or Dependent Event
Dependent Event. from the method.

4109 Method file including the AD output can not be optimized. The method file could not be optimized since the AD output is set to the To optimize the method file, delete the AD output from the method.
method file.

410A Precursor m/z dose not match the Condition of auto selection for product The automatic selection conditions for the product m/z contradict the Set an appropriate precursor m/z or automatic selection conditions for the
m/z. precursor m/z settings. product m/z.
When "Optimize MRM event from precursor ion search" mode is selected,
precursor m/z is defined by molecular weight and adduct ion.

410B The maximum number of events is exceeded. Please decrease the number All events cannot be set since there are too many events set to the Reduce the number of events by reducing the number of method files to
of method files to be added. method files to be added. be added.

410C The maximum number of compounds is exceeded. Please decrease the All compounds cannot be set since there are too many compounds set to Reduce the number of compounds by reducing the number of method files
number of method files to be added. the method files to be added. to be added.

410D The MRM event cannot be added by the method with the analog output. The MRM event cannot be added since analog output is set. Delete analog output before adding the MRM event.
Please delete the analog output.

410E Time cannot be adjusted by the method with the analog output. Please The time cannot be adjusted since analog output is set. Delete the analog output.
delete the analog output.

410F The maximum number of compounds is exceeded. Please review the All compounds cannot be set since there are too many. Check the Compound Table.
compound table.

4110 Failed to compress data. Data has been saved by no-compression. Because it was not possible to preserve it by compressing the data file, it
preserved it without compressing it. Information Message

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Event ID Event Detail Cause of the Event Measures

4116 The maximum number of channels exceeds the number of events. The number of channels that can be set varies depending on the number If the number of MS analysis events exceeds 1,000, reduce the number of
Please reduce the channel. of MS analysis events. If the number of MS analysis events exceeds 1,000, channels.
32 channels cannot be set.

4117 The number of selected peaks in intensity order is not appropriate for the If the number of MS analysis events exceeds 1,000, the number of peaks Set the number of MS analysis events that does not exceed 1000.
maximum number of events. that can be specified is reduced.
Please check the number of selected peaks in order of strength of
automatic selection condition.
4200 This file has the parameters tuned with the current tuning conditions. Do This message is displayed when the parameter of tuned file is changed. Do not change the parameters, if you don't want to invalidate the tuning
you invalidate parameters and change the tuning conditions? result.

4201 Use the file as the default tuning file? Confirmation Message If this file is specified as the default tuning file, it is used as the tuning file
whenever a tuning file is not specified for single run or realtime batch.
Click [Yes] to use it as the default tuning file. Otherwise, click [No].

4202 Use the file as the default tuning file? The message is displayed when deleting the currently selected monitor Click [OK] to delete and [Cancel] not to delete.
group.

4203 The group name is already registered. Registration of a new monitor group was attempted under a name already Change the monitor group name.
registered.

4204 Groups are already registered to the maximum (16). Up to 16 monitor groups including 2 standard groups can be registered. Delete unnecessary monitor group and register new one.

4205 The default setting group cannot be deleted. Deletion of a standard monitor group was attempted. The default monitor group cannot be deleted.

4206 The Calibration Table will be supplemented. The Calibration Table must be supplemented since it has been changed. To supplement, click [Yes], and to cancel supplementation, click [No].
Do you perform?
4207 The Calibration Table will be initialized. This message is displayed for confirmation before the Calibration Table is To initialize, click [Yes], and to cancel initialization, click [No].
Are you sure you want to perform? initialized.

4208 Do you want to save peak profiles and spectra of the standard sample in This message is for confirming whether or not to save the profile and To save, click [Yes], and to cancel the save, click [No].
this setting? spectra of the standard sample under the preset conditions.

4209 To perform Auto Tuning, Use ESI, DUIS, or IonFocus interface. Auto tuning cannot be performed when an APCI (APPI) interface is Change the interface to the one that auto-tuning can be performed with.
mounted.

420A The Setting of EEPROM was transmitted. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

420B [untranslated]Because this tuning file have not been tuned on positive Auto-tuning cannot be performed using negative settings only when Perform tuning by positive polarity in the manual tuning mode, or specify
polarity, you can't make the conditions to tune only negative polarity. tuning with positive ion polarity has not been completed. tuning by auto-tuning.
Please check positive polarity also.

420C To perform Edit Mass for Negative Calibration, Use ESI, DUIS, or IonFocus Edit Mass for Negative Calibration cannot be performed, because the Change the interface to ESI, DUIS or IonFocus.
interface. interface is set as APCI by configuration.

420D Auto-Tuning Started.(Discriminative Level) Information Message No action needed.

420E Auto-Tuning has been completed.(Discriminative Level) Information Message No action needed.

420F Auto-Tuning was terminated.(Discriminative Level) Information Message No action needed.

4210 Auto-Tuning could not complete.(Discriminative Level) Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

4211 The extended parameter was transmitted. Information Message No action needed.

4212 The low m/z value is set larger than the high m/z value. The low m/z value is set larger than the high m/z value. Set the low m/z value smaller than the high m/z value.

4213 The product m/z value is set larger than the precursor m/z value. The product m/z value is set larger than the precursor m/z value. Set the product m/z value smaller than the precursor m/z value.

4214 The losses of value is set larger than the precursor m/z value. The losses of value is set larger than the precursor m/z value. Set the losses of value smaller than the precursor m/z value.

4215 The influence goes out to Scan Speed in the [MS] tab page when Settling Settling Time is changed. To download, click [Yes], and to cancel download, click [No].
Time is changed. Do you wish to continue?
The [MS] tab page, click [Normal] or [Advanced] in the [Instrument
Parameters View].
4216 The influence goes out to Loop Time in the [MS] tab page when Polarity Polarity switch waiting time is changed. To download, click [Yes], and to cancel download, click [No].
switch waiting time is changed. Do you wish to continue?
The [MS] tab page, click [Normal] or [Advanced] in the [Instrument
Parameters View].

4217 Please activate the voltage value only 2 points. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

4218 Please set the m/z calibration value so as to increase monotonically. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

4219 To perform Auto-Tuning, Use ESI probe. Information Message Change the interface to the one that auto-tuning can be performed with.

421A To perform Edit Mass for Negative Calibration, Use ESI probe. Edit Mass for Negative Calibration cannot be performed, because the Change the interface to ESI.
interface is set as APCI by configuration.

421B Fail to initialize a tuning file. Factory Setting is not set. Create a new tuning file. If the phenomenon reoccurs, set Factory Setting
with Instrument Maintenance Tools again. If the phenomenon still
reoccurs, contact your Shimadzu representative.

421D The default tuning file for this instrument is in another project. The Information Message No action needed.
default tuning file will be copied and used.

421E The default tuning file has been copied. Information Message No action needed.

421F The default tuning file for this instrument was updated. The latest default The default tuning file for this instrument has been updated in another No particular action required. Click [OK].
tuning file will be loaded. project. The default tuning file that was updated in the other project is
automatically applied to the current project.
The default tuning file is a file that is automatically used when a tuning
file is not set for a single run or realtime batch.
4220 The latest default tuning file has been loaded. This message communicates information that needs your attention. No particular action required. Click [OK].

4222 The interface parameters are initialized, since the interface type on which Information Message No action needed.
tuning was performed is different than the current interface.

4224 If the interface is Micro-ESI, auto-tuning can be performed only for TOF Information Message Check the message and implement the necessary measures. If the
calibration. Change the setting and execute it again. problem persists, please contact your Shimadzu representative.

4225 Standard sample bottle is not available for systems with a Micro-ESI Information Message Check the message and implement the necessary measures. If the
interface. problem persists, please contact your Shimadzu representative.

4226 To perform Auto Tuning, Use ESI or DUIS interface. Auto tuning cannot be performed when the other than ESI and DUIS Change the interface to the one that auto-tuning can be performed with.
interface is mounted.

4300 The CDS valve position cannot be switched to the standard sample bottle Information Message Check the message and implement the necessary measures. If the
for systems with a Micro-ESI interface. problem persists, please contact your Shimadzu representative.

4A15 Number of Reference Ions exceeds five Up to 5 reference ions can be entered. Decrease the number of reference ions in the table.

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Event ID Event Detail Cause of the Event Measures

4A16 Please select target ion. No target ion has been set. The target needs to be set in all occasions. Change [Type] of the target
ion.

4A2C Compounds are already registered to the maximum. Up to 1,000 compounds can be registered. Delete unnecessary compounds and then register new ones.

4A2E Peak integration for quantitation cannot be performed. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

4A31 Incorreect retention time is set. The retention time is invalid. Enter the correct RT.

4A34 Need to set m/z. There is no compound between start and end time. Change end time to click on chromatogram,

4A35 The number of channel in a line of SIM table will be over 64 by changing The changed end time would result in the number of channels included on If the SIM table is automatically created, all the compounds cannot be
the end time. a single row of the SIM table to exceed 64. registered on the channels. Change the end time so that the number of
You should set the end time so that the number of channel will be less channels is 64 maximum.
than or equal to 64.
4A36 The number of channel in a line of SIM table will be over 64. You had When the MS parameters were created automatically from the Compound Either decrease the number of compounds and reference ions, or specify
better set the SIM table again. Table, the number of ion channels exceeded the maximum. processing start and end times in the Compound Table so that the
processing times of individual compounds do not overlap.

4A37 The compound that retention time exceeds the acquisition time of the The retention tme of target compound is out of acquisiton time range. Revise the settings of compound table or change the acqusition time.
method file is not reflected in SIM table.

4A38 The compound whose event number did not exist on the method file has An event# that is bigger than oner that exists in origical MS instrument Confirm all of event# in the compound table.
been deleted. parameter is registered in the compound table.

4A42 Cannot set automatic search for time range because the noise calculation Information Message Check the message and implement the necessary measures. If the
method is not rms. problem persists, please contact your Shimadzu representative.

4A43 GCMS-QP series method cannot be created from GCMS-TQ data files. GCMS-QP series methods cannot be created from GCMS-TQ data files. Specify a GCMS-TQ method file or a new method file.

4A44 GCMS-TQ series method cannot be created from GCMS-QP data files. GCMS-TQ series methods cannot be created from GCMS-QP data files. Specify a GCMS-QP method file or a new method file.

4A45 There is a compound with an inappropriate quantitation ion or reference Any of the following settings may be incorrect in the compound table. Adopt one of the following solutions to solve this problem:
ion setting. - The [m/z] value exceeds the measurable range. - Correct the Compound Table.
- The m/z format of the quantitation ion and reference ion of the same - Change the instrument in the specified method file/system
compound is different. configuration.
- An MRM compound is registered in the GCMS-QP series system
configuration.

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Event ID Event Detail Cause of the Event Measures

4A46 There is an event that will result in ions to be measured exceeding the The number of m/z registered to a single event exceeds the maximum Select [OK]. The MRM/SIM Table will be created with excess m/z
maximum number of channels. Excess m/z will be deleted. number of channels. ignored.
To avoid this, manipulate the retention time to reduce the number of
groups. Or, delete unwanted reference ions or compounds from the
Compound Table, and execute Creation of automatic MS Table again.

4A47 Some m/z could not be set since the maximum number of events was The maximum number of events in a single group or the overall maximum Select [OK]. The MRM/SIM Table will be created with excess m/z
exceeded. number of events is exceeded. ignored.
To avoid this, manipulate the retention time to reduce the number of
groups. Or, delete unwanted reference ions or compounds from the
Compound Table, and execute Creation of automatic MS Table again.

4A48 Scan speed exceeds higher limit. Please execute grouping so that the The scan speed of the method you are attempting to create exceeds the Either perform grouping again to reduce the number of compounds for
number of compounds in a group get fewer, or set higher value for the upper limit. measurement in a single group or set a higher value for the Requested
Requested Loop Time. Loop Time.

4A49 Event time is less than lower limit. Please execute grouping so that the The event time of the method you are attempting to create is below the Either perform grouping again to reduce the number of compounds for
number of compounds in a group get fewer, or set higher value for the lower limit. measurement in a single group or set a higher value for the Requested
Requested Loop Time. Loop Time.

4A50 The number of channel in a line of MS table will be over 64 by changing The changed end time would result in the number of channels included on If the MS table is automatically created, all the compounds cannot be
the end time. a single row of the MS table to exceed 64. registered on the channels. Change the end time so that the number of
You should set the end time so that the number of channel will be less channels is 64 maximum.
than or equal to 64.
4A51 The number of channel in a line of MS table will be over 64. You had When the MS parameters were created automatically from the Compound Either decrease the number of compounds and reference ions, or specify
better set the MS table again. Table, the number of ion channels exceeded the maximum. processing start and end times in the Compound Table so that the
processing times of individual compounds do not overlap.

4A52 The compound that retention time exceeds the acquisition time of the The retention tme of target compound is out of acquisiton time range. Revise the settings of compound table or change the acqusition time.
method file is not reflected in MS table.

4B00 Mass correction process has been completed. Recalculate peak Information Message Check the message and implement the necessary measures. If the
integration. problem persists, please contact your Shimadzu representative.

4B01 Rows lacking items will be deleted. Some items that should be specified in the row are missing. Specify all items in each row.

4B02 Correction points of the same theoretical m/z exist. Delete the rows with Different correction parameters cannot be registered to the same Register different theoretical m/z values.
the same correction point. theoretical m/z.

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Event ID Event Detail Cause of the Event Measures

4B03 Correction points cannot be added because the Correction Point List Information Message Delete at least one correction point from the Correction Point List.
reached the upper limit.

4B04 Correction points which are over the upper limit for the Correction Point The upper limit for the existing Correction Point List will be exceeded if Click [OK] to continue to add correction points without those over the
List will not be added. Are you sure you want to continue? the selected correction points are added. upper limit. Click [Cancel] to cancel.

4B05 This file cannot be selected for a standard sample data file. For standard sample data files, data acquired on the same instrument Select data acquired on the same instrument under the same tuning
under the same tuning condition need to be selected. condition.

4B06 [Internal Standard] or [External Standard(Standardize Spectra in the same MS measurement is required as the reference for correction when Change correction mode or set MS measurement with the target polarity
file)] is selected as correction mode for the following polarities, but MS correction mode is set to [Internal Standard] or [External on the [MS] tab page for instrument parameters after making the mass
measurement is not set for any events. Are you sure you want to set? Standard(Standardize Spectra in the same file)]. correction parameter setting if the instrument method can be edited.

4B07 If the operation is performed, the measured m/z value and standard After changing the mass correction peak settings, enter the mass Click [OK] to enter the setting. Click [Cancel] to cancel.
spectrum information will be overwritten. Are you sure you want to correction parameter setting to change the current mass correction
perform the operation? results.

4B08 No events exist in method. Information Message Set at least one event on the [MS] tab page for the instrument
parameters.

4B09 No spectrums exist in the Spectrum Processing Table. Information Message Change the setting to [Ret. Time, and # of Event ]. When the postrun
analysis application is running, register at least one spectrum in the
Spectrum Process Table.

4B0A Standard sample data file is not set. Information Message Select a standard sample data file.

4B0B Standard sample data file cannot be opened. Information Message Select a file that can be opened.

4B0C Polarity of the mass correction target and polarity of the external standard Information Message Select a spectrum of which polarity is the same as the polarity of the
spectrum do not match. mass correction target.

4B0D There are some spectra on which mass correction process has not been There were no peaks that correspond to the correction point. Correct the setting so that the m/z value of the peak is within the m/z
performed. Check the mass correction parameter setting. tolerance width. Lower the setting if the peak intensity is below the
intensity threshold value.

4B80 Instrument type is not correct. For an unknown reason, the System Configuration information is Reinstall the software, and perform the System Configuration settings
corrupted, preventing correct recognition of the type of MS specified in again.
the System Configuration.

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Event ID Event Detail Cause of the Event Measures

4B81 Please enter a value, between xxx and yyy. An attempt was made to set an invalid parameter value. Set a value within the valid setting range.

4B82 MS: Reagent gas port is not selected. A reagent gas port has not been selected for use in autotuning. Select a reagent gas port to be used for autotuning in system
configuration, or reselect a reagent gas port by editing the autotuning
parameters.

4B83 Reagent gas is different from one that is saved in the tuning file. The reagent gas used in the previous tuning and the currently used This message communicates information that needs your attention. If
reagent gas are not the same. necessary, click the [Open/Close CI] icon on the MS control to stop the
reagent gas, and then click the [Open/Close CI] icon again to select the
appropriate reagent gas.

4B84 Ionization mode is not selected. No ionization mode is selected for autotuning. Select at least one ionization mode.

4B85 MS: The selected reagent gas can not use this ionization mode. The selected reagent gas cannot be used in the ionization mode for Re-select a reagent gas by editing the auto tuning parameters.
tuning.

4B86 Reagent gas or the reagent gas port is different from one that is saved in The tuning file contains a record of the type of reagent gas used in the This message communicates information that needs your attention. If
the tuning file. previous tuning as well as the port number for each ionization mode. This necessary, click the [Open/Close CI] icon on the MS control to stop the
message appears when the currently used reagent gas type or the port reagent gas, and then click the [Open/Close CI] icon again to select the
number is different from those saved in the tuning file. appropriate reagent gas.

4B88 Use the file as the default tuning file? Information Message If this file is specified as the default tuning file, it is used as the tuning file
whenever a tuning file is not specified for single run or realtime batch.
Click [Yes] to use it as the default tuning file. Otherwise, click [No].

4B89 The default tuning file for this instrument was updated. The latest default The default tuning file for this instrument has been updated in another No particular action required. Click [OK].
tuning file will be loaded. project. The default tuning file that was updated in the other project is
automatically applied to the current project.
The default tuning file is a file that is automatically used when a tuning
file is not set for a single run or realtime batch.

4B8A The latest default tuning file has been loaded. This message communicates information that needs your attention. No particular action required. Click [OK].

4B8B Stop CI gas flow automatically before changing to SEI. Reagent gas flow will be turned off when the ionization mode is switched If it is OK to stop the reagent gas, click on the OK button. If else, click on
to SEI. the Cancel button.

4B8C Please select two or more m/z values. Two or more m/z values are required to calibrate the pattern ratio. None

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Event ID Event Detail Cause of the Event Measures

4B8D This Tuning File has no tuning results in current system configuration. The specified tuning file is not tuned for the current CID gas setting Perform auto tuning using the current CID gas setting.
You should run the Auto Tuning. (whether to enable or disable the [Use CID Gas] check box). The tuning
file will be read in an untuned and default state.

4B8E The setting value of RF Gain or RF Offset is outside the allowable range. A value outside the allowable setting range was specified for Q1 RF Gain, Specify a different value.
Q1 RF Offset, Q3 RF Gain or Q3 RF Offset.

5000 This instrument has reached a safety inspection period. Contact your Information Message Check the message and implement the necessary measures. If the
Shimadzu representative for inspection. problem persists, please contact your Shimadzu representative.

5001 MS: MS instrument was operated from the data acquisition window. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

5100 Communication error. An error occurred at the transfer protocol level. Make sure that the analytical instrument is not turned OFF, and that
connection cables is not pulled out.
Contact your Shimadzu representative when this problem can not be
solved.
5101 GC instrument error occurred. An error was notified from the GC instrument. This error is accompanied by a message sent from the GC instrument.
Check the content of this error message and remedy the error according
to the Instruction Manual provided with the GC instrument.

5102 The GC program has been started with data acquisition cannot performed. This error occurs when operations to start up a GC program (e.g. by Operate after preparing for data acquisition.
pressing the start button on the instrument) are performed when the
instrument is not ready for data acquisition.

5103 GC is not connected. Failed to connect to the GC. First, check that the GC power supply is allocated, that the power is
turned ON, that cables between the GC and PC are properly connected,
and that the operating environment (OS, drive settings for the
communication devices, etc.) is normal. Also, check the communications
port specification is not in error at "Communication Settings" (displayed
by double-clicking the [Instrument] icon on the "Modules Used for
Analysis", or by highlighting and clicking [Properties]) that is called from
"System Configuration". If this message is displayed even though the
above is normal, contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

5104 The AOC is not connected. Check the connections between the CBM and The AOC is not actually connected even though the AOC is set to be used A probable cause is that CBM and AOC are not connected correctly, or
AOC, and restart the CBM and GC. in the system configuration. that AOC is set to be used even though there is no AOC. Check the
connection between CBM and AOC, or make sure that the [AOC
Connection] checkbox that is displayed by clicking [CBM-102 Settings]
under <System Configuration> - <Properties> is set correctly.

5105 The GC type does not match. The actually connected GC type does not match the GC type set in the Retry setting the system configuration according to the type of currently
instrument properties in the system configuration. connected GC.

5106 The column could be damaged if you start the GC system while the carrier GC system may not be started while the flow controller is Off. Please check the condition and setting if you want to continue this
gas flow controller is Off (its On/Off button is on the instrument monitor Sometimes the column can be damaged in this condition. operation or select [No] to terminate this operation.
bar).
Are you sure you want to start the GC system now?
5107 GC instrument warning occurred. A warning was notified from the GC instrument. This error is accompanied by a message sent from the GC instrument.
Check the content of this error message and remedy the error according
to the Instruction Manual provided with the GC instrument.

5110 Autosampler settings are not correct. The autosampler related settings in the system configuration are in error. Retry setting the system configuration of the Autosampler.

5111 Please set the column information. The column length, inner diameter, and upper limit temperature are not Click the [Select] button and select the column currently used in the
set. [Column List] dialog box. If the column in use is not registered, click the
[Add] button and enter the inner diameter, length and other details.

5112 Please select the detector. The detector is not selected. Be sure to select a detector.

5113 The same "Analog Input" is set to two or more detectors. The same "Analog Input (AD1/AD2)" is set to 2 or more detectors Click "Yes" in the message display sub-window. Set "Analog Input" for the
selected for the analysis line. detector not registered in the analysis line to "None".

5114 The same "Analog Input" is set to two or more detectors. The same "Analog Input (AD1/AD2)" is set to two or more detectors. Click "Yes" in the message display sub-window. Set "Analog Input" for the
Do you change the analog input setting of the detector not used for data detector not selected in the analysis line to "None".
acquisition to "None"?

5115 Change the "Filter Time Const" setting of the detector to n msec to match Processing for changing the default detector filtering time constant Select [Yes] to change the filtering time constant to the displayed value.
the type of injection unit? according to the type of injection unit on the same analysis line will be
performed.

5116 HSS is not connected. The HSS is not connected to the PC. Make sure that the HSS is turned ON and that it is operating normally.
Also, check the connection cables.

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Event ID Event Detail Cause of the Event Measures

5117 An attempt was made to process unusable parameters. An attempt was made to send parameters that cannot be used in the Make sure that the system configuration and method are set within the
current system configuration. Or, an attempt was made to send correct ranges.
parameters during operation.

5118 Failed to load the HSS system configuration. The HS system configuration could not be loaded. Make sure that the HSS is turned ON and that it is operating normally.
Also, check the connection cables.

5119 Failed to load the HSS status. The HS status could not be loaded. Make sure that the HSS is turned ON and that it is operating normally.
Also, check the connection cables.

511A Failed to set the HSS method. The HS method is not set. Set the HSS method.

511B Failed to execute the HSS. The HS system could not accept the execution command. Make sure that the HSS is turned ON and that it is operating normally.
Also, check the connection cables.

511C Failed to stop the HSS. The HS system could not accept the stop command. Make sure that the HSS is turned ON and that it is operating normally.
Also, check the connection cables.

511D Failed to reset the HSS. The HS system could not accept the reset command. Make sure that the HSS is turned ON and that it is operating normally.
Also, check the connection cables.

511E Failed to set the HSS ready. The HS system could not accept the command during stop processing. Make sure that the HSS is turned ON and that it is operating normally.
Also, check the connection cables.

5126 The HSS is currently processing. The HS system could not accept the command since it was processing. Wait a while before trying again.

5127 HSS system memory error An error was found in the HS system memory. When this error persists after processing, contact your Shimadzu
representative.

5128 Needle motor time-out error The needle motor did not reach the specified position during the specified When this error persists after processing, contact your Shimadzu
time. representative.

5129 Vial lift time-out error The vial lift did not reach the specified position during the specified time. When this error persists after processing, contact your Shimadzu
representative.

512A Magazine motor time-out error The magazine motor did not reach the specified position during the When this error persists after processing, contact your Shimadzu
specified time. representative.

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Event ID Event Detail Cause of the Event Measures

512B Oven motor time-out error The oven motor did not reach the specified position during the specified When this error persists after processing, contact your Shimadzu
time. representative.

512C The magazine is full. There is no empty vial position for unloading the sample vial from the Remove the vial from the magazine. When this error persists after
oven. processing, contact your Shimadzu representative.

512D Unexpected error occurred. Error of unknown cause occurred. Turn the system OFF then ON again. When this error persists after
processing, contact your Shimadzu representative.

512E Oven motor startup error The oven motor stopped at the start stage. When this error persists after processing, contact your Shimadzu
representative.

512F Magazine motor startup error The magazine motor stopped at the start stage. When this error persists after processing, contact your Shimadzu
representative.

5130 Oven heater controller error The oven heater electrical controller is in error. When this error persists after processing, contact your Shimadzu
representative.

5131 Needle heater controller error The needle heater electrical controller is in error. When this error persists after processing, contact your Shimadzu
representative.

5132 Transfer heater controller error The transfer heater electrical controller is in error. When this error persists after processing, contact your Shimadzu
representative.

5134 Oven heater sensor is short-circuited A short-circuit occurred on the oven heater temperature sensor. When this error persists after processing, contact your Shimadzu
representative.

5135 Needle heater sensor is short-circuited A short-circuit occurred on the needle heater temperature sensor. When this error persists after processing, contact your Shimadzu
representative.

5136 Transfer heater sensor is short-circuited A short-circuit occurred on the transfer heater temperature sensor. When this error persists after processing, contact your Shimadzu
representative.

5138 HSS oven heater sensor lead is broken The oven heater temperature sensor did not receive the signal. When this error persists after processing, contact your Shimadzu
representative.

5139 Needle heater sensor discontinuity The needle heater temperature sensor did not receive the signal. When this error persists after processing, contact your Shimadzu
representative.

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Event ID Event Detail Cause of the Event Measures

513A Transfer heater sensor discontinuity The transfer tube heater temperature sensor did not receive the signal. When this error persists after processing, contact your Shimadzu
representative.

513C HSS oven heater fuse has melted down. The oven heater fuse melted down. The temperature limit was exceeded. When this error persists after processing, contact your Shimadzu
representative.

513D Needle monitor is short-circuited A short-circuit occurred on the needle unit. When this error persists after processing, contact your Shimadzu
representative.

513E Transfer monitor is short-circuited A short-circuit occurred on the transfer tube. When this error persists after processing, contact your Shimadzu
representative.

513F Needle monitor sensor discontinuity The needle heater monitor did not receive the signal. When this error persists after processing, contact your Shimadzu
representative.

5140 Transfer monitor sensor discontinuity The transfer tube monitor did not receive the signal. When this error persists after processing, contact your Shimadzu
representative.

5141 Oven unload error The vial could not be found when the sample vial was unloaded from the When this error persists after processing, contact your Shimadzu
oven. representative.

5142 Operator loading error Failed to load the sample vial. When this error persists after processing, contact your Shimadzu
representative.

5143 Command was ignored. The command was ignored since the command was sent during Wait a while before trying again.
processing that does not accept commands.

5144 The HSS system is not connected to the controller. A probable cause is that discontinuity occurred midway. Restart the software.

5145 No vial. The vial No. differs from the batch setting. Make sure that there are no omissions when setting the vials in place.

5146 Waiting for HSS external ready signal. The externally connected instrument is not ready though the injection Operation is started when the externally connected instrument is ready. A
time has been reached. probable cause is that the heat retention time does not reach the preset
value. For details, refer to the report for the HS system.

5147 An error has occurred on the HS (Please check the HS state). An error occurred on the HS system, and the HS system stopped in this If absence of a vial is the cause, cancel data acquisition, set a vial in
state. place, and perform data acquisition again. If something else is the cause,
refer to [Troubleshooting] in the Instruction Manual of the HS.

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Event ID Event Detail Cause of the Event Measures

5148 The HSS heat retention time has been extended. The retention time was extended since the externally connected There is a possibility that the heat retention time does not reach the set
instrument is not ready though the injection time has been reached. value. For details, refer to the report for the HS system.

5149 Please unify the HS parameters in the method file. The HS parameters are not unified in the method file used in batch Set all method files to the same value.
processing.

514A The HS parameter [GC Cycle Time] is set to the "GC Analysis time + 0.5 The method HS parameter [GC Cycle Time] is set to the "GC Analysis Set so that [GC Cycle Time] is longer than the "GC Analysis time + 0.5
minutes" or less. time + 0.5 minutes" or less. minutes".

514B The HS parameter [GC Cycle Time] is set to the "GC Analysis time + The method HS parameter [GC Cycle Time] is set to the "GC Analysis Set so that [GC Cycle Time] is longer than the "GC Analysis time +
cooling time" or less. Are you sure? time + cooling time" or less. (The cooling time is calculated as 10 minutes cooling time".
when the initial temperature of the column oven is 50 degree or more, and
as 15 minutes when the column oven is less than 50 degree.)

514C The HS parameter [Thermostatic Time] is set to the "GC Analysis time + With data acquisition in the MHE mode, the method HS parameter Set so that [Thermostatic Time] is longer than the "GC Analysis time +
0.5 minutes" or less. [Thermostatic Time] is set to the "GC Analysis time + 0.5 minutes" or 0.5 minutes".
less.

514D The HS parameter [Thermostatic Time] is set to the "GC Analysis time + With data acquisition in the MHE mode, the method HS parameter Set so that [Thermostatic Time] is longer than the "GC Analysis time +
cooling time" or less. Are you sure? [Thermostatic Time] is set to the "GC Analysis time + cooling time" or cooling time".
less. (The cooling time is calculated as 10 minutes when the initial
temperature of the column oven is 50 degree or more, and as 15 minutes
when the column oven is less than 50 degree.)

514E The values of the HS parameter [Temperature Zone (Oven, Needle, The values of the method HS parameter [Temperature Zone (Oven, Set the HS zone temperature setting and GC injection unit temperature
Transfer)] are not in ascending order. Are you sure? Needle, Transfer)] and the GC parameter injection unit temperature value as follows. (oven temperature) < (needle temperature) =< (transfer
values are not in ascending order. temperature) =< (GC injection unit temperature)

514F Please set the vial Nos. starting with 1 up to the maximum number of The vial No. of the batch is set to a value greater than the maximum Set the vial No. to the maximum number of vials or less.
vials. number of vials of the HS.

5150 Please set the vial Nos. in ascending order. The vial No. of the batch must be set in ascending order. Set the vial Nos. in ascending order.

5151 Please unify the number of repeats for the vial Nos. With data acquisition in the MHE mode, the number of repeats of the vial Unify the number of repeats for the vial Nos.
No. for the batch is not unified.

5152 Please set the number of repeats for the vial Nos. up to 9. With data acquisition in the MHE mode, the number of repeats of the vial Set the number of repeats for the vial Nos. to 9 or less.
No. for the batch is set higher than 9.

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Event ID Event Detail Cause of the Event Measures

5153 Cannot start up simultaneously. An attempt was made to use AOC and HS simultaneously. Perform data acquisition on either of the lines since AOC and HS cannot
be used simultaneously.

5154 The same vial number cannot be set to lines 1 and 2. The same vial No. is set to lines 1 and 2. The sample in the same vial cannot be poured simultaneously on lines 1
and 2. Set different vial Nos.

5155 GC for communication is not connected. Cannot communicate with GC, and connection failed. Check the cable and power supply.

5160 Turn the HSS heater on? This message is displayed for confirmation when the turning heater of Click "yes" if turning the heater on and click "No" if keeping the heater off.
HS-20 on.

5161 Are you sure you want to turn the HSS heater off? This message is displayed for confirmation when the turning heater of Click "yes" if turning the heater off and click "No" if keeping the heater on.
HS-20 off.

5162 Additional Flow configuration is not correct. The same Additional flow that is used for HS-20 is configured. Configure the different additional flow for each port of HS-20.

5163 HS-20 error occurred. An error was notified from the HS-20 instrument. This error is accompanied by a message sent from the HS-20 instrument.
Check the content of this error message and remedy the error according
to the Instruction Manual provided with the HS-20 instrument.

5164 HS-20 warning occurred. A warning was notified from the HS-20 instrument. This warning is accompanied by a message sent from the HS-20
instrument. Check the content of this warning message and remedy the
warning according to the Instruction Manual provided with the HS-20
instrument.

5165 HS-20 is not connected. Failed to connect to the HS-20. First, check that the HS-20 power supply is allocated, that the power is
turned ON, that USB cables between the HS-20 and PC are properly
connected, and that the operating environment (OS, drive settings for the
communication devices, etc.) is normal. Also, check whether the serial
number of HS-20 is displayed or not at "Communication Settings"
(displayed by double-clicking the [Instrument] con on the "Modules Used
for Analysis", or by highlighting and clicking [Properties]) that is called
from "System Configuration".

5166 The HS-20 parameter [GC Cycle Time] is set to the "GC Analysis time + The method HS parameter [GC Cycle Time] is set to the "GC Analysis Set so that [GC Cycle Time] is longer than the "GC Analysis time + 0.5
0.5 minutes" or less. time + 0.5 minutes" or less. minutes".

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Event ID Event Detail Cause of the Event Measures

5167 The HS-20 parameter [GC Cycle Time] is set to the "GC Analysis time + The method HS parameter [GC Cycle Time] is set to the "GC Analysis Set so that [GC Cycle Time] is longer than the "GC Analysis time +
cooling time" or less. Are you sure? time + cooling time" or less. (The cooling time is calculated as 10 minutes cooling time".
when the initial temperature of the column oven is 50 degree or more, and
as 15 minutes when the column oven is less than 50 degree)

5168 Please set the number of repeats for the vial Nos. up to 9. When the same vial No for the batch is repeated, it is recogniozed as MHE Set the number of repeats for the vial Nos. to 9 or less.
mode. The number of repeats is set higher than 9.

5169 Please set the batch Line up to 1000. The number of batch lines must be set less than 1000. The number of batch lines must be set less than 1000 for HS-20.If you
want to set more than 1000 lines, use "batch queue".

516A HS and AOC cannot start up simultaneously. An attempt was made to use AOC and HS simultaneously. Perform data acquisition on either of the lines since AOC and HS cannot
be used simultaneously.

516B Please unify the HS parameters in the method file. The HS-20 parameters are not unified in the method file used in batch Set all method files to the same value.
processing.

516C HS-20 Communication error. Communication error between HS-20 and PC occurred. USB cables between the HS-20 and PC are properly connected, and that
the operating environment (OS, drive settings for the communication
devices, etc.) is normal.

516D Check the condition of the power plug. It Continues using a lot of electricity. Confirm the plug for power supply because it may cause ignition unless it
is not plugged in properly.

5173 HS-10 error occurred. An error was notified from the HS-10 instrument. This error is accompanied by a message sent from the HS-10 instrument.
Check the content of this error message and remedy the error according
to the Instruction Manual provided with the HS-10 instrument.

5174 HS-10 warning occurred. A warning was notified from the HS-10 instrument. This warning is accompanied by a message sent from the HS-10
instrument. Check the content of this warning message and remedy the
warning according to the Instruction Manual provided with the HS-10
instrument.

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Event ID Event Detail Cause of the Event Measures

5175 HS-10 is not connected. Failed to connect to the HS-10. First, check that the HS-10 power supply is allocated, that the power is
turned ON, that USB cables between the HS-10 and PC are properly
connected, and that the operating environment (OS, drive settings for the
communication devices, etc.) is normal. Also, check whether the serial
number of HS-10 is displayed or not at "Communication Settings"
(displayed by double-clicking the [Instrument] con on the "Modules Used
for Analysis", or by highlighting and clicking [Properties]) that is called
from "System Configuration".

5176 The HS-10 parameter [GC Cycle Time] is set to the "GC Analysis time + The method HS parameter [GC Cycle Time] is set to the "GC Analysis Set so that [GC Cycle Time] is longer than the "GC Analysis time + 0.5
0.5 minutes" or less. time + 0.5 minutes" or less. minutes".

5177 The HS-10 parameter [GC Cycle Time] is set to the "GC Analysis time + The method HS parameter [GC Cycle Time] is set to the "GC Analysis Set so that [GC Cycle Time] is longer than the "GC Analysis time +
cooling time" or less. Are you sure? time + cooling time" or less. (The cooling time is calculated as 10 minutes cooling time".
when the initial temperature of the column oven is 50 degree or more, and
as 15 minutes when the column oven is less than 50 degree)

5178 Please set the batch Line up to 240. The number of batch lines must be set less than 240. The number of batch lines must be set less than 240 for HS-10.If you
want to set more than 240 lines, use "batch queue".

5179 Cannot start up simultaneously. An attempt was made to use AOC and HS-10 simultaneously. Perform data acquisition on either of the lines since AOC and HS-10
cannot be used simultaneously.

517B HS-10 Communication error. Communication error between HS-10 and PC occurred. USB cables between the HS-10 and PC are properly connected, and that
the operating environment (OS, drive settings for the communication
devices, etc.) is normal.

517C Half turn the Vial Tray? This message is displayed for confirmation when the halof turn the tray of Click "yes" if half turn the tray, and click "No" if doesn't half turn the tray.
HS-10.

517D HS-10 is not connected because of maintenance. When HS-10 is on maintenance working, the PC cannot connect with HS. Connect the HS-10 after the maintenace end.

517E Please set the number of repeats for the vial Nos. up to 10. When the same vial number for the batch is repeated with MHE mode, the Set the number of repeats for the vial Nos. to 10 or less.
number of repeats is set higher than 10.

517F "Needle cannot be pulled from Vial." error had occurred before power on. Needle cannot be pulled from Vial. error had occurred before power on. Remove vials according to the procedure described in the service manual.
Remove vials according to the procedure described in the service manual. After removing vials, send an error clear signal.
After removing vials, send an error clear signal. Do you want to send an
error clear signal?

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Event ID Event Detail Cause of the Event Measures

5180 Please select the injection port. AFT unit is in Modules Used for Analysis, but Injection Port unit is not in Add the Injection Port unit to Analytical Line.
the Analytical line.

5181 APC configuration for AFT is not correct. Additional Flow have to be attached to AFT(other than 3 Detector attach the apc port to AFT.
Splitting), but the additional flow is not attached.

5182 This method file is not available on the current configuration. Please use It is going to open the method file created on another GC configuration. Use the method file created on current configuration, or create new
the suitable method file. method file.

5183 Please select the Pressurizing APC port for HS-20. Relative value is used for Pressurizing threshold setting, but Pressurizing Configure the Pressurizing APC Port.
APC Port is not configured.

5184 Gas is still flowing through the system, do you still want to enter sleep This message is displayed for confirmation when set the GC to sleep Click "Yes" if you want to set the GC to sleep mode, or click "No" if you
mode? mode during the flow off time. don't want to set the GC to sleep mode.

5185 GC Analytical Line setting does not match. Please set the GC Because the units of connected GC is changed, the registered Analytical Reconfigure the communication setting in System Configration.
configuration again. Line configuration cannot be set.

5186 GC cannot start because the configuration parameter "Start time" is Start Time is checked off. Check the Start time in Ststem Configuration.
disabled."

5187 Please set the interface and 2nd column as one pair. Interface or 2nd column is not set in the Analyitical Line. Please set both interface and 2nd column to Analytical Line.

5188 Excessive gas will flow in the column. Please reconfirm theColumn Because the column is too short or too thick, normal gas control is Check wheter the column and 2nd column length, inner diameter, film
Length, Inner Diameter, Film Thickness. impossible. thick are correctly set.

5189 Pressurizing APC port for head space sampler is not set. When APC is Pressurizing APC port for head space sampler is not set. When APC is When APC is used for vial pressurization, Pressurizing APC port should be
used for vial pressurization, Pressurizing APC port should be set. Do you used for vial pressurization, Pressurizing APC port should be set. set.
want to continue?

518A Injection unit is not configured. Are you sure? Injection unit is not selected. If an injection unit is not necessary, click [Yes]. If you want to select an
injection unit, click [No].

518B Configure GCMS Instrument. Analysis line is missing the MS. Add the MS icon to the analysis line.

518C The flow of carrier gas through the column is too great. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

5300 The system controller has not been set. Are you sure you want to continue Information Message Please select one of the options.
processing?

5301 Not ready for data acquisition. The instrument is readying for data acquisition. Wait for data acquisition to become ready before starting data acquisition.

5302 Failed to move the vial. The connection between the PC and LC instrument or each instrument Try again after reconstructing the connection accurately.
and controller may be wrong.

5304 Please upgrade ROM version of CBM-20A/lite. Rom version of CBM-20A/lite don't suppurt the unit which tries to use. Make ROM version of CBM-20A/lite a latest version.

5306 The integrated PDA detector can not be selected in UV detector model. Using UV detector model, the integrated PDA detector is selected on PDA Please double-click [Instrument (Communication Setting)] in the [System
table item in the [Instrument] sub-window. Configuration] sub-window, and eliminate integrated PDA detector from
PDA table entry in the [Instrument] sub-window.

5307 The integrated UV detector or another optional PDA detector can not be Using PDA detector model, integrated UV detector is selected in [System Please eliminate integrated UV detector in [System Configration] sub-
selected in PDA detector model. Configration] sub-window, or PDA detector other than [LC-2030 PDA window, or select [LC-2030 PDA Detector] on PDA table item in the
Detector] is selected in the [Instrument] sub-window. [instrument] sub-window.

5308 The integrated PDA detector in PDA detector model is not selected. Using PDA detector model, other than the [LC-2030 PDA Detector] is Please double-click [Instrument (Communication Setting)] in the [System
selected on PDA table item in the [Instrument] sub-window. Configuration] sub-window, and eliminate [LC-2030 PDA Detector] from
PDA table entry in the [Instrument] sub-window.

5309 Failed the communication between the SFC and pump because the The connection cable between the SFC and pump is not connected After checking the connections, perform the [Auto Configuration] again.
connection cable between the SFC and pump is not connected properly or properly or the pump is turned off.
the pump is turned off.

5312 The sample injection is paused. Analysis is waiting until it becomes ready. The sample injection is paused. When the Autosampler is set to be used, make sure that the Autosampler
is operating normally.

5313 The sample injection was failed and data acquisition was stopped. Data acquisition was not started in the specific period of time. When the Autosampler is set to be used, make sure that the Autosampler
is operating normally.

5315 Please set the Wash command one minute or more after the End Information Message Check the message and implement the necessary measures. If the
command time. problem persists, please contact your Shimadzu representative.

5330 CMD column information cannot be registered to the database. The column information in the CMD cannot be registered in the database
Delete the CMD information on the CMD information screen, and then
because the column information in the CMD does not match the column
perform a restore.
information in the database.

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Event ID Event Detail Cause of the Event Measures

5331 Writing to the CMD failed. System error is occurred. Contact your Shimadzu representative.

5332 CMD device was inserted. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

5333 CMD device was disconnected. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

5334 Reading the CMD failed. The following causes are possible. (1) CMD is not inserted in the device Take the following measures for each cause, and then execute them
(2) One of the following statuses is displayed: [CMD error], [CMD not again. (1) Insert the CMD into the device. (2) Follow the message when
registered], [CMD/device mismatch], or [CMD/system mismatch] (3) the CMD information screen is opened. (3) Wait until the "Loading CMD"
[Loading CMD] status is displayed (4) Other [Analysis program that is status is no longer displayed. (4) Quit any other [Analysis] programs that
running has set the column information of the CMD to be read (only in the are running.
case of LabSolutions DB or CS).

5335 A non-CMD device was detected in the CMD port. A non-CMD device was detected on the CMD port. Unplug the device from the CMD port.

5336 A CMD for which reading failed was detected. A CMD for which reading failed was detected. Clear the CMD information on the CMD information screen before
restoring.

5337 A CMD for which writing previously failed was detected. A CMD for which writing previously failed was detected. Clear the CMD information on the CMD information screen before
restoring.

5338 An unregistered CMD was detected. An unregistered CMD was detected. Register column information on the CMD information screen.

5339 A CMD specified in a previous version was detected. A CMD specified in a previous version was detected. Clear the CMD information on the CMD Information screen and then
register the column information.

533A A CMD that cannot be used in this instrument was detected. A CMD that cannot be used in this instrument was detected. Clear the CMD information on the CMD Information screen and then
register the column information.

533B The same column information as in the CMD (name and column ID) is The same column information in the CMD (same name and column ID) is Please change the name or column ID on the CMD Information screen
already registered in the column list. already registered in the column database. before registering.

533C The column information in the CMD does not match between method and The column information in the CMD does not match between method and If a CMD has been inserted into the device, click "Load CMD" on the
the actual system. the actual system. "Oven" tab of the "Device Parameters View. If a CMD has not been
inserted in the device, open the "Columns" screen from the "Oven" tab of
the "Device Parameters View" and select a column that has not been
registered with a CMD.

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Event ID Event Detail Cause of the Event Measures

533D CMD column information cannot be registered to the database. CMD column information could not be read correctly. Unplug the CMD and insert it again. If the problem persists, update the
column information on the CMD information screen.

53F1 SP CTRL:Invalid operation. Full-regenerating. [1001] While full-regenerating, Activate on or switch cartridge command was Do not operate those commands while full_regenerating.
operated.

53F2 SP CTRL:Invalid operation. Now ACT ON. [1002] Full-regeneration was operated while HPLC system was activated. Do not operate full-regeneration while HPLC system is activated.

53F3 SP CTRL: There is a contradiction in the suppressor control parameter The suppressor-related parameters are not correct. Check the values and set so that values are correct.
settings. [1003]

53F4 SP CTRL:Suppressor Ch1-L cannot regenerate. [1004] Suppressor cartridge current did not become constant. The suppressor cartridge may have become degraded. Replace the
cartridge.

53F5 SP CTRL:Suppressor Ch1-R cannot regenerate. [1005] Suppressor cartridge current did not become constant. The suppressor cartridge may have become degraded. Replace the
cartridge.

53F6 SP CTRL:Suppressor Ch2-L cannot regenerate. [1006] Suppressor cartridge current did not become constant. The suppressor cartridge may have become degraded. Replace the
cartridge.

53F7 SP CTRL:Suppressor Ch2-R cannot regenerate. [1007] Suppressor cartridge current did not become constant. The suppressor cartridge may have become degraded. Replace the
cartridge.

53F8 CTO: Door is open. Please close the door. [1008] Column oven door is open. Close the door.

53F9 CTO: Door is open too long. [1009] Column oven door was open for too long time while using suppressor. Close the door while using suppressor.

53FA SP CTRL: Cartridge regeneration was canceled. [100A] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

540A Contoller:Link time out error. [000A] The fiber-optic communication link has been disconnected. (This error is Ensure the connection of the fiber-optic cable between the fraction
suppressed when link check is turned OFF in the Configuration screen.) collector and the system controller.

540B Controller: Component fixed on Configuration screen has not been linked. Component fixed on configuration screen has not been linked and analysis Check the connections. Perform system configuration again.
[000B] started.

540C Controller: Incorrect ID from sub-CPU. [000C] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

540E Controller: Incorrect data from sub-CPU. [000E] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

540F FRC or SIL: Invalid vial number. [000F] Invalid sample(vial) number. Set values within the valid range for the sample rack used.

541A SIL:6-position valve home position error. [001A] 6-port valve does not rotate to the correct positions. Please perform actions using the following procedures.
1. Check that the rotor seal has not exceeded its service life.
- If it has, replace it with a new rotor seal.
2. Disassemble the valve and clean it.
- Due to mobile phase contaminants or sample impurities, the torque
necessary for valve rotation may_increase excessively. Remove these
contaminants by disassembling the valve and cleaning it. (If any scratches
are found on the rotor seal surface, replace it with a new rotor seal.)
If the error is not corrected after performing the actions above, contact
your Shimadzu representative.
541B SIL:Metering pump home position error. [001B] Metering pump home position error has occurred. Remedy this problem referring to the following procedure. Check if the
plunger seal has reached its service life. Replace the plunger seal if it has
reached its service life. The torque required for turning the valve
sometimes increases due to foreign objects in the rinse solution and
impurities in the sample. Remove these foreign matters by disassembling
and cleaning the valve. At this time, replace scratched seals with new
seals. If the above procedure does not remedy the problem, contact your
Shimadzu representative.

541C SIL:Invalid aspiration/discharge volume setting in pretreatment program. Suction of more volume than syringe capacity was attempted in If suction volume is larger than syringe capacity, reset it to a smaller
[001C] pretreatment program. volume than syringe capacity.
If discharge volume is larger than suction volume, reset discharge volume
to a smaller volume than sucked volume, or reset suction volume to a
larger
541D SIL:Invalid vial number. [001D] Invalid sample(vial) number. Confirm whether a standard rack is set.

541E SIL:Invalid aspiration/discharge volume setting of metering pump in Invalid aspiration/discharge volume setting of metering pump in If suction volume is larger than syringe capacity, reset it to a smaller
pretreatment program. [001E] pretreatment program. volume than syringe capacity.
If discharge volume is larger than suction volume, reset discharge volume
to a smaller volume than sucked volume, or reset suction volume to a
larger
5427 FRC: Run out of the end vial for fraction. Fraction collector has used all of the vials for fraction. Replace the collected vials with vacant vials, then restart analysis.

5428 FRC: Leak in the fraction collector. Leak was detected in the fraction collector. Remove the cause of leakage.

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Event ID Event Detail Cause of the Event Measures

5432 Pump:Home position can not be detected. [0032] The motor home position cannot be detected, the motor does not run, or Turn the power OFF, then ON again, and restart pumping.
the motor is slipping. If the message appears again, turn the power OFF and contact your
Shimadzu representative.

544A Detector:Wavelength is inaccurate. Run WAVE CALIB in SPD to calibrate Wavelength discrepancy exceeds 1nm. 1. Cell is not installed properly
wavelength. [004A] - Install cell properly
2. Error in wavelength calibration
- Run [WAVE CALIB.] (VP function) to calibrate wavelength, then run
[WAVE CHECK] to check wavelength accuracy.
3. Sample in cell is highly absorptive of UV and visible light, or large air
bubbles in sample greatly restrict amount of light transmitted through cell
at emission line wavelengths (656 & 254nm) of deuterium lamp or
mercury lamp.
- Flush the inside of the cell with a mobile phase solvent that does not
absorb light in the vicinity of above wavelength.
- Purge cell interior with air or nitrogen.
544B Detector:Detector temperature has exceeded 63 C. [004B] The temperature of the measuring point rises to 63C or more. Check the operating environment. If you cannot find any problems, contact
your Shimadzu representative.

544C Detector: Xe lamp does not light. [004C] Fault in Xe lamp or in its circuits. Check the Xe lamp operating time and replace it.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
544D Detector: REF DATA OVERFLOWED. [004D] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

548C SUBC: Leak is detected. [008C] SUBC:Leak sensor was detected leakage. Inspect the leakage from the flow line. Wipe out spilled liquid after fixing
the leakage.

54A0 Detector: Zero glass home position error (RID). [00A0] The home position of the zero glass drive unit cannot be properly Contact your Shimadzu representative.
detected.

54A1 Detector: Leak is detected. Please eliminate the leak. [00A1] Leak detected. Inspect and repair plumbing. Wipe away leakage.

54A2 Detector: Insufficient lamp light intensity. [00A2] System error is occurred. Check the total operating time of the lamp, and replace the lamp. If this
does not remedy the problem, contact your Shimadzu representative.

54A3 Detector: Over-heated (RID). [00A4] Electric circuit was damaged. Contact your Shimadzu representative.

54A4 Detector:Over-heated.(RID) [00A4] The temperature of the measuring point rises to 63C or more. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

54B0 Controller: Leak is detected. Please eliminate the leak. [00B0] Leak was detected on an instrument. Remove the cause of leakage, and wipe off the liquid on the leak sensor.

54C0 CDD:Valve1 home position error. [00C0] Valve is not operating properly due to one of the following reasons. (1) Disassemble the valve and clean or replace the rotor and stator.
(1) The valve is stuck due to dirt or precipitates. (2) Check the connection of the cables.
(2) The valve cable is not connected properly.
(3) Problem in the valve motor or drive circuit. If those are not the cause, contact your Shimadzu representative.
54C1 CDD:Valve2 home position error. [00C1] Valve is not operating properly due to one of the following reasons. (1) Disassemble the valve and clean or replace the rotor and stator.
(1) The valve is stuck due to dirt or precipitates. (2) Check the connection of the cables.
(2) The valve cable is not connected properly. If those are not the cause, contact your Shimadzu representative.
(3) Problem in the valve motor or drive circuit.
54C2 CDD:Suppressor Ch1 Voltage too high. [00C2] The actual current passing through the suppressor cartridge did not reach The suppressor cartridge may have become degraded. Replace the
the preset value one minute after the start of regeneration. cartridge.

54C3 CDD:Suppressor Ch2 Voltage too high. [00C3] The actual current passing through the suppressor cartridge did not reach The suppressor cartridge may have become degraded. Replace the
the preset value one minute after the start of regeneration. cartridge.

54C4 CDD:Ch1 Background is too high. [00C4] GAIN1 was set to 1 and the background level exceeded 100uS/cm when If background level is more than 100 uS/cm, set GAIN1 to 2 or larger.
autozero was performed.

54C5 CDD:Ch2 Background is too high. [00C5] GAIN2 was set to 1 and the background level exceeded 100uS/cm when If background level is more than 100 uS/cm, set GAIN2 to 2 or larger.
autozero was performed.

54D0 LC is not connected. LC is not connected. Check the instrument status and the cable connections.

54D1 The CBM is not connected to the network. System error is occurred. Check the power supply of the instrument and cable connections. Check
the network environment. Restart CBM. If the error persists, contact your
Shimadzu representative.

54D2 The CBM is not linked to the SPD-M20A. System error is occurred. Check the connections between the PDA detector and CBM. Check the
network environment. Restart the PDA detector, CBM, and PC.

54D3 Configuration settings are not correct. Instrument configuration settings do not match with the actual Check the instrument configuration and optional settings.
installation.

54D9 Batch table setting error. Injection volume or vial number is not correct. Batch table settings are not correct. Check injection volume or vial number in the batch table.

54DA LC system is not ready to start batch processing. LC system is not ready to start batch processing. Check the instrument status and restart the batch when it becomes ready.

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Event ID Event Detail Cause of the Event Measures

54E0 RS-232C communication error occurred. RS-232C communication error has occurred. Check the instrument status and the cable connections.

54E1 SCSI communication error occurred. SCSI communication error has occurred. Check the instrument status and the cable connections.

54E2 LC instrument error occurred. LC instrument error has occurred. Check the error code and take appropriate actions.

54E3 Buffering error There is a buffer overflow. Use faster PC, or decrease the number of systems or detectors to
decrease transmission traffic.

54E4 Memory loss error Memory loss error has occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

54E5 Maintenance logs error Failed to write to maintenance log. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

54E6 Error logs error Failed to write to error log. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

54E7 Operation error Failed to write to operation log. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

54E8 Failed to initialize the connection to the LC system. Failed to initialize a connection to the LC system. (1) Check the instrument status and the cable connections.
(2) Check COM port number and controller type are set correctly in the
configuration settings.

54F1 There are no vials usable for fraction. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

54F2 Detector: The temperature sensor has failed.[8728] The temperature sensor in the detector has failed. Turn the power OFF and contact your Shimadzu representative.

54F3 Detector: The PCB or other circuit has failed.[8729] The PCB or other circuit of the detector has failed. Turn the power OFF and contact your Shimadzu representative.

5500 PDA is not connected. PDA is not connected. Check the instrument status and the cable connections.

550C PDA for communication is not connected. PDA for communication is not connected. Check the instrument status and the cable connections.

550D Failed to initialize the connection to the PDA. Failed to initialize a connection to the PDA. (1) Check the instrument status and the cable connections.
(2) Check SCSI board number and SCSI ID are set correctly in the
configuration settings.

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Event ID Event Detail Cause of the Event Measures

550E Failed to disconnect from the PDA. Failed to disconnect from the PDA. Check the instrument status and the cable connections.

5511 This PDA detector cannot be used simultaneously from CLASS-VP. An attempt was made to use the PDA detector at the same time as Exit CLASS-VP when the PDA detector is used.
CLASS-VP.

5512 This operation is currently not available. You try to execute the operation which prohibit during data acquisition. Try again after terminating data acquisition.

5513 This PDA detector is already used. This PDA detector is used elsewhere. Re-connect after disconnecting the destination where the PDA detector is
used.

5514 This PDA detector is already connected. This PDA detector is already connected. This PDA detector can be used.

5515 Not connected to the PDA detector. PDA board is not connected. Check the instrument status and the cable connections.

5516 The PDA detector command was executed twice or more. The PDA detector is executing another command. Try again after the currently executing command ends.

5517 Incorrect device code in PDA detector command response packet. An instrument different from the registered PDA detector is connected. Disconnect and re-connect.

5518 The PDA detector command execution result status is in error. An attempt was made to execute command that cannot be processed by Disconnect and re-connect.
the PDA detector.

5519 Instrument type does not match. Re-configure the instrument. The actually connected PDA type does not match the PDA type set in the Retry setting the system configuration according to the type of currently
instrument properties in the system configuration. connected PDA.

551A The LC-2030 LC system is not configured. The LC-2030 LC system is LC-2030 PDA Detector is selected without configuring LC-2030 LC Please double-click [Instrument (Communication Setting)] in the [System
necessary to use the LC-2030 PDA Detector. system. Configuration] sub-window, and select LC-2030 LC system in
[Instrument] sub-window.

5520 SCSI communication error occurred. An error occurred in SCSI communication with the PDA detector. Check the power supply of the instrument, cable connections and
terminator settings.

5521 TCP/IP communication error occurred. An error occurred in TCP/IP communication with the PDA detector. Check the power supply of the instrument and cable connections.

5550 PDA detector cannot start after the analysis runs. SPD-M10A analysis did not start. Make sure that the system controller relays are set appropriately in the
system configuration, and that the cables are connected correctly.

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Event ID Event Detail Cause of the Event Measures

5551 PDA detector cannot start after the analysis runs. SPD-M20A analysis did not start. Before starting the PDA detector by an event cable connection, check the
following details.
1. Make sure that the system controller relays are set appropriately in the
system configuration.
2. Make sure that the controller and the PDA detector are correctly
connected by the event cable.

Before starting the PDA detector by an Ethernet connection, check the


following details.
1. Make sure that the controller and the PDA detector are in the same
subnet.
2. Make sure that the LAN cable is connected correctly to the controller
5556 PDA signal saturated. The PDA exposure time may not be adjusted The signal is saturated because the exposure time for the PDA elements Perform exposure time optimization using SPD-M30A Utility.
properly. is inappropriate.

5557 Specified wavelength range is not available. The PDA may not be adjusted Wavelength calibration was not performed properly. Perform wavelength calibration using SPD-M30A utilities.
or calibrated properly.

558C Photo diode is saturated. [8945] The signal is saturated because the exposure time for the PDA elements Perform exposure time optimization using SPD-M30A Utility.
is inappropriate.

5591 IP resource contention. [8956] A device with the same IP address as the instrument exists on the same Change the IP address of the instrument or device to resolve the collision.
network.

5592 Start Time illegal. [8957] A malfunction was detected while synchronizing time between the PDA Confirm the network environment (cables, hubs, routers, etc.) and the
detector and the CBM-20A. ROM version of the CBM controller specified on the master server. If that
does not resolve the problem, contact your Shimadzu representative.

5595 The set temperature of cell is too low. [8963] The set temperature is not appropriate. Set the temperature more than 5C higher than the ambient temperature.

5596 Failed to detect Cell. [8964] Cell is not installed or the cell cable is not connected. Install the cell and connect the cable correctly.

5597 Cell is not calibrated. Register cell and adjustment and wavelength 1)An unregistered cell was installed in the instrument. 1)Perform cell registration,exposure time adjustment, and wavelength
calibration the exposure time. [8965] 2)Failed to read cell ID. calibration.
2)Check the connection of the cell cable.
55B2 Temperature is increasing inside the instrument. [89D2] PDA Detector: Temperature is increasing inside the instrument. If the filter is clogged, replace the filter.

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Event ID Event Detail Cause of the Event Measures

55B3 Abnormal high temperature is detected inside the instrument. [89D3] 1)The suction filter on the back of the instrument is clogged. 1)If the filter is clogged, replace the filter.
2)Malfunction inside the instrument 2)Turn the power OFF and contact your Shimadzu representative.

55B4 D2 lamp overvoltage. [89D4] 1)D2 lamp malfunction 1)Replace the D2 lamp.
2)Malfunction inside the instrument 2)Turn the power OFF and contact your Shimadzu representative.

55B5 D2 lamp overvoltage. [89D5] 1)D2 lamp malfunction 1)Replace the D2 lamp.
2)Malfunction inside the instrument 2)Turn the power OFF and contact your Shimadzu representative.

55B6 Lamp housing fan rotation error. [89D6] Lamp compartment fan malfunction Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55B7 Power heat exhaust fan rotation error. [89D7] Power heat exhaust fan malfunction Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55B8 Polychromator is overheated. [89D8] Malfunction inside the instrument Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55B9 Heater sensor is open. [89D9] Malfunction inside the instrument Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55BA Room sensor is open. [89DA] Malfunction inside the instrument Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55BC Failed to receive the detector 【】. [89E2] Malfunction inside the instrument Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55BE Undefined warning occur. [89FB] A warning occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

55BF An undefined error (Level 1) has occurred. [89FC] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

55C0 An undefined error (Level 2) has occurred. [89FD] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

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Event ID Event Detail Cause of the Event Measures

55C1 An undefined error (Level 3) has occurred. [89FE] System error is occurred. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55C2 An undefined fatal error has occurred. [89FF] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

55C3 PDA detector: Calibration data cannot be loaded correctly. Perform Nonvolatile memory informations cannot be read. Perform calibration (wavelength calibration, absorbance compensation,
calibration again. [5A04] and linearity compensation) of the detector. If the error is not cleared, turn
off the instrument and contact our sales office / distributor or our
designated service representative.

55C4 PDA detector: Leak sensor detected a leak. Check the leakage around the Liquid is leaking from the detector. Inspect the detector for liquid leakage and wipe off the liquid around the
cell. [5A21] leak sensor.

55C5 PDA detector: Analysis data failed to be acquired. Check the Communication between instrument and workstation is not normally. Check the communication environment and operating status between
communication environment with the workstation. [5A41] instrument and workstation.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55C6 PDA detector: Analysis data failed to be acquired. Check the Communication between instrument and workstation is not normally. Check the communication environment and operating status between
communication environment with the workstation. [5A44] instrument and workstation.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55C7 PDA detector: Intensity is too high because the exposure time of PDAs is Intensity has exceeded thresholds because exposure time time is large. Calibrate the exposure time.
too long. Run recalibration on exposure time. [5A45]

55C8 PDA detector: PDA detector failed to connect to the system controller. Communication between instrument and system controller has been Check if the LAN cable between PDA detector and system controller is
Check the communication environment. [5A51] interrupted. disconnected.
Restart both PDA detector and system controller.
Turn off the instrument and contact our sales office / distributor or our
designated service representative.

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Event ID Event Detail Cause of the Event Measures

55C9 PDA detector: PDA detector failed to connect to the workstation. Check Communication between instrument and workstation has been Check the communication environment and operating status between
the communication environment. [5A52] interrupted. instrument and workstation.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55CA PDA detector: PDA detector failed to connect to system controller. Check Communication between instrument and system controller has been Take measures (1) Check whether the LAN cable has been removed (PDA
the communication environment. [5A54] interrupted. detector main unit, PCs, hubs).
Take measures (2) Check whether the power of the PCs is turned off.
Check that the power of the hubs is not turned off.

55CB PDA detector: PDA detector failed to connect to system controller. Check Communication between instrument and system controller has been Check if the LAN cable between PDA detector and system controller is
the communication environment. [5A55] interrupted. disconnected.
Restart both PDA detector and system controller.
Contact our sales office / distributor or our designated service
representative.

55CC PDA detector: IP Address duplicated the IP address of other devices. The IP Address of the instrument is duplicated with other devices. Do not duplicate the IP Address.
Reset another IP address. [5A56] If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55CD PDA detector: The acquisition time of the system controller does not The analysis start time received from the system controller is later than Restart PDA detector and system controller.
match. Restart instrument. [5A57] the current time of the PDA detector. If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55CE PDA detector: The temperature control for the cell was stopped because The temperature-controlled flow cell control circuitry is not running Turn off the instrument and contact our sales office / distributor or our
the temperature was over the setting value. [5A61] normally. designated service representative.

55CF PDA detector: Flow cell temperature does not reach to set temperature. Cell temperature control for 5 minutes did not lower to set temperature. Configure the setting for the [Cell Temp.] method parameter relatively
Change the setting for the cell temperature to be room temperature plus high.
15 °C min. [5A63] Change the setting for the cell temperature to be room temperature plus
15 °C min.

55D0 PDA detector: flow cell is not connected. Connect the flow cell. [5A64] I start the analysis without connect the cell. Response: connect the cell to the main unit.

55D1 PDA detector: flow cell is not registered in the main unit. Register the flow Analysis was start without registering cell in the main unit. Response: Register cell in the main unit using the utility.
cell. [5A65]

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Event ID Event Detail Cause of the Event Measures

55D2 PDA detector: An unregistered D2 Lamp was connected. Connect the D2 Lamp memory information be read. Connect the D2 Lamp specified by we.
recommended D2 Lamp. [5A68]

55D3 PDA detector: D2 Lamp usage time cannot be updated. Check the Data cannot be written to the D2 Lamp memory. Check the connect of the D2 Lamp. If error is not resolved, replacement
connection of the D2 Lamp. [5A69] D2 Lamp.

55D4 PDA detector: temperature of the flow sensor did not operate normally, so The cell thermosensor may be disconnected. If the error is not resolved after reconnecting the cell, turn off the
cell temperature control was stopped. [5A70] instrument and contact our sales office / distributor or our designated
service representative.

55D5 PDA detector: leak sensor cannot be recognized correctly. [5A78] The leak sensor may be short-circuited. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55D6 PDA detector :leak sensor cannot be recognized correctly. [5A79] The leak sensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55D7 PDA detector: The temperature sensor in the lamp housing did not The lamp house sensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
operate normally, so the cell temperature control was stopped. [5A7A] designated service representative.

55D8 PDA detector: Monochromator heater did not operate normally, so the cell The monochromator heater may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5A80] designated service representative.

55D9 PDA detector: Flow cell heater did not operate normally, so the cell The cell heater may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5A81] designated service representative.

55DA PDA detector: lamp housing heater did not operate normally, so the cell The lamp house heater may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5A82] designated service representative.

55DB PDA detector: The calibration data for the Undefined slots in PDA The calibration of Undefined slots is Default. Register calibration data in PDAUtility.
detector cell cannot be read normally. Perform calibration again. [5A84]

55DC PDA detector: The lamp was turned off because the backside fans did not Backside rotation error detected. Turn off the instrument and contact our sales office / distributor or our
operate normally. [5A85] designated service representative.

55DD PDA detector: D2 Lamp does not light. Replace the D2 lamp. [5AC2] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

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Event ID Event Detail Cause of the Event Measures

55DE PDA detector: D2 Lamp does not light. Replace the D2 lamp. [5AC3] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55DF PDA detector: W lamp does not light. Replace the W lamp. [5AC4] Illumination failure due to W lamp filaments running out, or Lighting Replace the W lamp.
circuits operate normally. If replacing the W lamp does not remove the error, contact our sales office
/ distributor or our designated service representative.

55E0 PDA detector: lamp cover is open. Close the lamp cover. [5AC6] The lamp housing cover is open or the sensor is not running normally. Close the lamp housing cover.
If the error cannot be removed, replace the cover sensor.

55E1 PDA detector: D2 Lamp does not light. Replace the D2 lamp. [5AC7] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55E2 PDA detector: The lamp was turned off because the temperature of the The lamp housing has become high-temperature. Take action in the following order.
lamp housing was too high. [5AC8] (1)Check if the instrument backside fans are blocked.
(2)Cleaning or replacement the filter of instrument backside.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55E3 PDA detector: W lamp does not light. Check the connection of W lamp. If The W lamp or W lamp lighting circuits are not operating normally. Replace the W lamp.
the error is not resolved, replace W lamp. [5AC9] If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55E4 PDA detector: D2 Lamp does not light. Replace the D2 Lamp. [5ACA] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55E5 PDA detector: The connection of W lamp failed to be checked. Check the The Wr lamp is not connect or the lighting circuits are not operating Take action in the following order.
connection of W lamp. If the error is not resolved, replace W lamp. [5ACC] normally. (1)Connect the connector of W lamp.
(2)Replace the W lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

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Event ID Event Detail Cause of the Event Measures

55E6 PDA detector: W lamp failed to light. [5ACD] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55E7 PDA detector: Initialization was not able to finish normally. [5AD1] Initialization of Detector failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55E8 PDA detector: D2 Lamp failed to light. [5AD3] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55E9 PDA detector: D2 Lamp failed to light. [5AD4] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55EA PDA detector: D2 Lamp failed to light. [5AD5] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55EB PDA detector: The lamp was turned off because the inside fan did not Inside rotation error detected. Turn off the instrument and contact our sales office / distributor or our
operate normally. [5AD6] designated service representative.

55EC PDA detector: monochromator reached a high temperature, so the cell The monochromator has become high-temperature. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5AD8] designated service representative.

55ED PDA detector: The thermosensor of monochromator did not operate The thermosensor of the monochromator may be disconnected. Turn off the instrument and contact our sales office / distributor or our
normally, so cell temperature control was stopped. [5AD9] designated service representative.

55EE PDA detector: Initialization was not able to finish normally. [5ADA] Initialization of PDA detector failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55EF PDA detector: detector data failed to be acquired normally. [5AE2] The data processing of the Detector did not operate in normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55F0 PDA detector: D2 Lamp PCB is not operating normally. [5AE4] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

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Event ID Event Detail Cause of the Event Measures

55F1 PDA detector: D2 Lamp failed to be connected. Check the connection of D2 Lamp is not connect. Connect D2 Lamp.
the D2 Lamp. [5AE5]

55F2 PDA detector: D2 Lamp failed to light. Replace the D2 lamp. [5AE6] D2 Lamp failed to light. Replacement D2 Lamp.

55F3 PDA detector: analysis data failed to be acquired. Check the Communication between instrument and workstation is not normally. Check the communication environment and operating status between
communication environment with the workstation. [5AE7] instrument and workstation.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55F4 The PDA detector: operation panel cannot be recognized correctly. [5AE8] Communication between instrument and operation panel is not possible. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55F5 PDA detector: cell temperature control Uncompliant flow cell is Cell temperature control Uncompliant cell is connect, so cell temperature Turn off the cell temperature control with method Settings.
connected. Turn cell temperature control off. [5AE9] control cannot be performed with method set temperature.

55F6 PDA detector: D2 Lamp failed to light. [5AF0] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55F7 PDA detector: D2 Lamp failed to light. [5AF1] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

55F8 PDA detector: Flow cell is not compatible with the device. Connect the Flow cell is not compatible with the device. Connect the flow cell corresponding to the device.
flow cell corresponding to the device. [5AF2]

55F9 PDA detector: Flow cell information can not be read. Check the Flow cell connection is incomplete. Or, the memory of the flow cell is not Check the installation of the flow cell.
installation of the flow cell.[5AF3] working properly. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

55FA Load of the instrument spare data failed. The backup function is not This is a status in which the spare data of instrument cannot be read. You can still use this status, but the instrument information backup
working properly. [5F01] function does not work correctly and the recovery function is not available
when the data disappears. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

55FB When the operation panel was replaced, initial settings were not set The paired ring Settings between instrument and operation panel is not You can still use this status, but the instrument information backup
correctly. The backup function is not working properly. [5F02] available. function is Disabled and the recovery function is not available when the
data disappears. Contact your Shimadzu representative.

55FC The calibration data was initialized because the saved data was not Initialization the data because the calibration data being save is incorrect. Instrument performance may have a effective. Contact your Shimadzu
correct. Instrument performance may be affected. [5F03] representative.

55FD The saved user data was initialized because the saved data was not Initialization the data because the user data being save is incorrect. There is no effective on instrument performance, but Check the parameter
correct. There is no effect on instrument performance, but check the again.
parameter. [5F04]

55FE The instrument was restarted for safety purposes due to the system error. The instrument was restarted for safety due to the occur of system error. Restart the system again. If the error is not cleared, turn off the
Restart the system again. [5F05] instrument and contact our sales office / distributor or our designated
service representative.

55FF The unit failed to connect to the panel. [5F00] Communication between instrument and operation panel is not possible. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

560A PDA Detector: System error. [000A] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

560B PDA Detector: System error. [000B] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

560C PDA Detector: System error. [000C] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

560D PDA Detector: System error. [0010] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

560E PDA Detector: Wavelength calibration was not performed. [0011, 8901] Wavelength calibration was not executed. Perform wavelength calibration.

5632 PDA Detector: System error. [4002] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

564A PDA Detector: SCSI communication error. [700F] SCSI communication error has occurred. Check the instrument status and the cable connections.

564B PDA Detector: SCSI communication error. [7010] SCSI communication error has occurred. Check the instrument status and the cable connections.

564C PDA Detector: SCSI communication error. [7011] SCSI communication error has occurred. Check the instrument status and the cable connections.

564D PDA Detector: SCSI communication error. [7020] SCSI communication error has occurred. Check the instrument status and the cable connections.

564E PDA Detector: SCSI communication error. [7021] SCSI communication error has occurred. Check the instrument status and the cable connections.

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Event ID Event Detail Cause of the Event Measures

564F PDA Detector: SCSI communication error. [7022] SCSI communication error has occurred. Check the instrument status and the cable connections.

567A PDA Detector: System error. [C00B] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

567B PDA Detector: The light source compartment cover is open. Close the The lamp cover was not in place at instrument startup. Mount the lamp cover, and turn the lamp on again.
cover. [C00C, 89C6]

567C PDA Detector: D2 lamp heater is over current. [C00D, 89C7] A probable cause is that the D2 lamp heater circuit malfunctioned. Check the total operating time of the lamp, and replace the lamp. If this
does not remedy the problem, contact your Shimadzu representative.

567D PDA Detector: Lamp housing is overheated. [C00E, 89C8] A probable cause is that the cooling fan blast flow is poor, or the cooling Ensure at least 15 mm of space on the sides of the PDA detector. If this
fan or heater circuit malfunctioned. does not remedy the problem, contact your Shimadzu representative.

567E PDA Detector: W lamp is overcurrent. [C00F, 89C9] A probable cause is that the W lamp malfunctioned. Check the total operating time of the lamp, and replace the lamp. If this
does not remedy the problem, contact your Shimadzu representative.

56A1 PDA Detector: System error. [FF01] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56A2 PDA Detector: System error. [FF02] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56A3 PDA Detector: System error. [FF03] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56A4 PDA Detector: System error. [FF04] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56A5 PDA Detector: System error. [FF05] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56A6 PDA Detector: System error. [FF06] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56A7 PDA Detector: System error. [FF07] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56A8 PDA Detector: System error. [FF08] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56A9 PDA Detector: System error. [FF20] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56AA PDA Detector: System error. [FF21] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56AB PDA Detector: System error. [FF80] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56AC PDA Detector: System error. [FF81] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

56AD PDA Detector: System error. [FF82] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56B1 PDA Detector: Invalid EEPROM parameter. [0013, 8904] Invalid EEPROM parameter. Turn the power OFF and contact your Shimadzu representative.

56B5 PDA Detector: System check error has occurred. [2100, 8922] Error occurred during system check. Turn the power OFF and contact your Shimadzu representative.

56B7 PDA Detector: Hard disk cannot be initialized. [4031, 8942] Hard disk initialization failed. Turn the power OFF and contact your Shimadzu representative.

56B8 PDA Detector: Insufficient hard disk space. [7032, 8943] Hard disk is full. Turn the power OFF and contact your Shimadzu representative.

56B9 PDA Detector: Buffer memory overflow in detector during analysis. It is Detector buffer memory overflowed. Turn the power OFF and contact your Shimadzu representative.
not possible to send the data again. [4003, 8944]

56BA PDA Detector: SNTP synchronization error. [5001, 8951] The time error with the SNTP server exceeds 1 second. The time is not Check the power supply of the instrument and cable connections. Check
correctly adjusted. the network environment. Restart the PDA detector. If the error persists,
contact your Shimadzu representative.

56BB PDA Detector: TCP/IP communications timed out. [5002, 8952] Ethernet communication with the PC timed out. Check the power supply of the instrument and cable connections. Restart
the PDA detector. If the error persists, contact your Shimadzu
representative.

56BC PDA Detector: The cell is overheated. [6001, 8961] Temperature-controlled flow cell malfunctioned, control circuit Turn the power OFF and contact your Shimadzu representative.
malfunctioned.

56BD PDA Detector: The cell is over current. [6002, 8962] Temperature-controlled flow cell malfunctioned, control circuit Turn the power OFF and contact your Shimadzu representative.
malfunctioned.

56BE PDA Detector: Invalid slit position. [7101, 8971] Invalid slit position. Then restart PDA Detector and PC.

56BF PDA Detector: Invalid response. [7102, 8972] Invalid response. Then restart PDA Detector and PC.

56C0 PDA Detector: Invalid sampling rate. [7103, 8973] Invalid sampling rate. Then restart PDA Detector and PC.

56C1 PDA Detector: Invalid cell temperature. [7104, 8974] Invalid cell temperature. Then restart PDA Detector and PC.

56C2 PDA Detector: Invalid analog range. [7106, 8976] Invalid analog range. Then restart PDA Detector and PC.

56C3 PDA Detector: Invalid polarity. [7106, 8976] Invalid polarity. Then restart PDA Detector and PC.

56C4 PDA Detector: Invalid wavelength. [7107, 8977] Invalid wavelength. Then restart PDA Detector and PC.

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Event ID Event Detail Cause of the Event Measures

56C5 PDA Detector: Leak sensor is short-circuited. [7881, 8978] Leak sensor is short. Turn the power OFF and contact your Shimadzu representative.

56C6 PDA Detector: Leak sensor is open. [7882, 8979] Leak sensor is open. Turn the power OFF and contact your Shimadzu representative.

56C7 PDA Detector: Lamp housing temperature sensor is open. [7883, 897A] Lamp housing temperature sensor is open. Turn the power OFF and contact your Shimadzu representative.

56D2 PDA Detector: D2 lamp heater current is low. [C010, 89CA] A probable cause is that the D2 lamp heater circuit malfunctioned. Turn the power OFF and contact your Shimadzu representative.

56D3 PDA Detector: Failed to detect D2 lamp. [C012, 89CB] The D2 lamp connector is not connected. Or, a wire is cut, or the circuit Connect the D2 lamp connector.
board malfunctioned, etc.

56D4 PDA Detector: Failed to detect W lamp. [C013, 89CC] The W lamp connector is not connected. Or, a wire is cut, or the circuit Connect the W lamp connector.
board malfunctioned, etc.

56D6 PDA Detector: System error. [89FE] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

56D7 PDA Detector: TCP/IP cancelled. [5003, 8953] An error has occurred during TCP/IP communication with PDA detector. Verify that the instrument is turned ON and the cables properly
connected.
If the error is not corrected, contact your Shimadzu representative.

56D8 PDA Detector: CBM LAN timeout. [5004, 8954] Ethernet communication with the CBM timed out. Check the network environment.
Turn the power of PDA detector and CBM OFF once and turn it ON again.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
56D9 PDA Detector: SNTP timeout error has occurred. [5005, 8955] SNTP timeout error has occurred. Check the network instruments. Then restart PDA Detector and PC.

56DE PDA Detector: Failed to capture the PDA signal.[89E2] Malfunction inside the instrument Turn the power OFF and contact your Shimadzu representative.

56E0 PDA Detector: Low set temperature.[8963] The set temperature is not appropriate. Set the temperature more than 5C higher than the ambient temperature.

56E1 PDA Detector: Installed cell is not registered. Register the cell ID in PDA 1)An unregistered cell was installed in the instrument. 1)Perform cell registration,exposure time adjustment, and wavelength
detector, then adjust the exposure time and calibrate the 2)Failed to read cell ID. calibration.
wavelength.[8965] 2)Check the connection of the cell cable.

56E2 PDA Detector: Temperature is increasing inside the instrument.[89D2] PDA Detector: Temperature is increasing inside the instrument. If the filter is clogged, replace the filter.

56E3 PDA Detector: Lamp housing fan rotation error.[89D6] Lamp compartment fan malfunction Turn the power OFF and contact your Shimadzu representative.

56E4 PDA Detector: Power heat exhaust fan rotation error.[89D7] Power heat exhaust fan malfunction Turn the power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

56E5 PDA Detector: Polychrometor is overheated.[89D8] Malfunction inside the instrument Turn the power OFF and contact your Shimadzu representative.

56E6 PDA Detector: Heater sensor is open.[89D9] Malfunction inside the instrument Turn the power OFF and contact your Shimadzu representative.

56E7 PDA Detector: Room sensor is open.[89DA] Malfunction inside the instrument Turn the power OFF and contact your Shimadzu representative.

56E8 PDA Detector: Photo diode is saturated.[8945] The signal is saturated because the exposure time for the PDA elements Perform exposure time optimization using SPD-M30A Utility.
is inappropriate.

56E9 PDA Detector: IP resource contention.[8956] A device with the same IP address as the instrument exists on the same Change the IP address of the instrument or device to resolve the collision.
network.

56EA PDA Detector: Failed to detect Cell.[8964] Cell is not installed or the cell cable is not connected. Install the cell and connect the cable correctly.

56EB PDA Detector: Abnormal high temperature is detected inside the 1)The suction filter on the back of the instrument is clogged. 1)If the filter is clogged, replace the filter.
instrument[89D3] 2)Malfunction inside the instrument 2)Turn the power OFF and contact your Shimadzu representative.

56EC PDA Detector: D2 lamp overvoltage.[89D4] 1)D2 lamp malfunction 1)Replace the D2 lamp.
2)Malfunction inside the instrument 2)Turn the power OFF and contact your Shimadzu representative.

56ED PDA Detector: D2 lamp overvoltage[89D5] 1)D2 lamp malfunction 1)Replace the D2 lamp.
2)Malfunction inside the instrument 2)Turn the power OFF and contact your Shimadzu representative.

56EE PDA Detector: Undefined warning.[89FB] A warning occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

56EF PDA Detector: Undefined error(Level 1).[89FC] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

56F0 PDA Detector: Undefined error(Level 2).[89FD] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

56F1 PDA Detector: Undefined error(Level 3).[89FE] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

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Event ID Event Detail Cause of the Event Measures

56F2 PDA Detector: Undefined fatal error.[89FF] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

56F3 PDA Detector: The CBM start signal is abnormal.[8957] A malfunction was detected while synchronizing time between the PDA Confirm the network environment (cables, hubs, routers, etc.) and the
detector and the CBM-20A. ROM version of the CBM controller specified on the master server. If that
does not resolve the problem, contact your Shimadzu representative.

56F4 The exposure time of the installed cell is not adjusted. Set the exposure The exposure time of the installed cell is not adjusted. Set the exposure time.
time.

56F5 The wavelength of the installed cell is not calibrated. Perform wavelength The wavelength of the installed cell is not calibrated. Perform wavelength calibration.
calibration.

580F Nonexistent vial is selected. Verify the rack type and vial number, then Nonexistent vial has been selected. Verify the rack type and vial number, then restart analysis.
restart analysis. [200F]

581A Cannot detect high-pressure valve home position. Please press the RINSE Cannot detect high-pressure valve home position. Remedy this problem referring to the following procedure. 1. Check if the
button. rotor seal has reached its service life. Replace the rotor seal if it has
reached its service life. 2. Disassemble and clean. Sonicate the rotor seal
ant remove the wear particles. (At this time, replace scratched seals with
new seals.) If the above procedure does not remedy the problem, contact
your Shimadzu representative.

581B Cannot detect metering pump home position. Please press the RINSE Metering pump or control board malfunction. Rinse the Autosampler. If this does not correct the problem, turn the
button. [211B] power OFF and contact your Shimadzu representative.

581D Nonexistent vial is selected. Verify the rack type and vial number, then Nonexistent vial has been selected. Verify the rack type and vial number, then restart analysis.
restart analysis. [211B]

581F Cannot detect metering pump rotation sensor. Please press the RINSE Metering pump or control board malfunction. Remedy this problem referring to the following procedure. Check if the
button. [211F] plunger seal has reached its service life. Replace the plunger seal if it has
reached its service life. The torque required for turning the valve
sometimes increases due to foreign objects in the rinse solution and
impurities in the sample. Remove these foreign matters by disassembling
and cleaning the valve. At this time, replace scratched seals with new
seals. If the above procedure does not remedy the problem, contact your
Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

582A Needle malfunctions in Y (front-back) direction. Please press the RINSE Debris exists in XYZ direction for needle, or needle malfunction. Rinse the Autosampler. If this does not correct the problem, check
button. [219A] whether debris exists or not.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
582B Needle malfunctions in Z (up-down) direction. Please press the RINSE Debris exists in XYZ direction for needle, or needle malfunction. Rinse the Autosampler. If this does not correct the problem, check
button. [219B] whether debris exists or not.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
582C High-pressure valve malfunctions. Please press the RINSE button. [219C] High-pressure valve malfunction. Remedy this problem referring to the following procedure. 1. Check if the
rotor seal has reached its service life. Replace the rotor seal if it has
reached its service life. 2. Disassemble and clean. Sonicate the rotor seal
remove the wear particles. (At this time, replace scratched seals with new
seals.) If the above procedure does not remedy the problem, contact your
Shimadzu representative.

582D Low-pressure valve malfunctions. Please press the RINSE button. [219D] Low-pressure valve malfunction. Remedy this problem referring to the following procedure. 1. Check if the
rotor seal has reached its service life. Replace the rotor seal if it has
reached its service life. 2. Disassemble and clean. Sonicate the rotor seal
remove the wear particles. (At this time, replace scratched seals with new
seals.) If the above procedure does not remedy the problem, contact your
Shimadzu representative.

582E Metering pump malfunctions. Please press the RINSE button. [219E] Metering pump malfunction. Rinse the Autosampler. If this does not correct the problem, turn the
power OFF and contact your Shimadzu representative.

582F Different types of racks are being used for the left and right racks. [219F] Different types of racks are being used for the left and right racks. Verify that the type of racks are same and slide the rack along the guides
all the way to the back of the instrument.

5836 DIV Error. [2236] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

583A GEV D Error. [223A] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

584A The wavelength shift is greater than 1 nm. [234A] The wavelength shift is greater than 1 nm. 1. Verify that cell is securely installed.
2. Either the sample in the cell strongly absorbs visible light, or there are
large bubbles in the cell. , So that the amount of light transmitted through
the cell is extremely small at the D2 lamp's lambda maximum wavelength
(656 nm).
3. If there is an error in the wavelength calibration, perform wavelength
calibration.
If the error persists, turn the power OFF and contact your Shimadzu
584B Internal fan (located at bottom-center of instrument) is not operating Internal fan (located at bottom-center of instrument) is not operating Contact your Shimadzu representative.
properly. [234B] properly. The temperature of the lamp power supply has become
abnormally high.

585A Internal mercury lamp is defective. An error occurred during wavelength Internal mercury lamp is defective. A malfunction occurred during Perform calibration again and wavelength check. If this does not correct
check. [23AA] wavelength check. the problem, contact your Shimadzu representative.

585B An error occurred during span checking. [23AB] A malfunction occurred during span check.Motor or control board may be Contact your Shimadzu representative.
defective.

586A The room temperature detection value is too high. [247A] Abnormally high temperature detected during conversion by A/D Turn the power OFF and then ON again. If the error persists, turn the
converter._Temperature sensor is short circuit, or A/D converter may be power OFF and contact your Shimadzu representative.
defective.

586B The room temperature detection value is too low. [247B] Abnormally high temperature detected during conversion by A/D Turn the power OFF and then ON again. If the error persists, turn the
converter._Temperature sensor is open circuit, or A/D converter may be power OFF and contact your Shimadzu representative.
defective.

586C An unexpectedly high temperature was detected by the oven temperature Abnormally high temperature detected in temperature Turn the power OFF and contact your Shimadzu representative.
sensor. [247C] sensor._Temperature sensor is short circuit, or A/D converter may be
defective.

586D The current value flowing to the Peltier unit in the oven unit is too low. Current flowing in column oven Peltier unit is abnormally low._Peltier fan Turn the power OFF and then ON again. If the error persists, turn the
[247D] or control board may be defective. power OFF and contact your Shimadzu representative.

586E Column oven door is open. [247E] Column oven door was open for too long time while using suppressor. Close the door.

587A Abnormally high temperature detected in dehumidifier. [25CA] Abnormally high temperature detected during conversion by A/D Contact your Shimadzu representative.
converter._Temperature sensor is short circuit, or A/D converter may be
defective.

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Event ID Event Detail Cause of the Event Measures

587B Abnormally low temperature detected in dehumidifier. [25CB] Abnormally high temperature detected during conversion by A/D Contact your Shimadzu representative.
converter._Temperature sensor is open circuit, or A/D converter may be
defective.

587C Abnormal high temperature of rack detected by temperature sensor. Abnormally high rack temperature detected in temperature Contact your Shimadzu representative.
sensor._Temperature sensor is short circuit, or A/D converter may be
defective.

587D Current flowing in column sample rack Peltier unit is abnormally low. Current flowing in dehumidifier Peltier unit is abnormally low._Peltier fan Contact your Shimadzu representative.
[25CD] or control board may be defective.

587E Current flowing in column dehumidifier Peltier unit is abnormally low. Current flowing in column dehumidifier Peltier unit is abnormally low. Contact your Shimadzu representative.
[25CE]

588A A seal malfunction has occurred in the online degasser vacuum line. Vacuum pressure of degasser connected to this instrument has been If [NG] is indicated for the vacuum pressure, turn the power OFF then ON
[26BA] abnormal for certain time. again. If [OK] is indicated for the vacuum pressure, there is no problem
Degasser module is defective. since the online degasser is automatically restored.

58A0 Power board is not detected. [28D0] Power board was not detected._Cable or control board may be defective. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

58A2 UV Sensor board is not detected. [28D2] UV sensor board was not detected._Cable or control board may be Turn the power OFF and then ON again. If the error persists, turn the
defective. power OFF and contact your Shimadzu representative.

58A3 Degasser is not detected. [28D3] Degasser was not detected._Cable or control board may be defective. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

58A4 Pump board 1 is not detected. [28D4] Pump board 1 was not detected._Cable or control board may be defective. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

58A5 Pump board 2 is not detected. [28D5] Pump board 2 was not detected._Cable or control board may be defective. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

58A6 Oven board is not detected. [28D6] Oven board was not detected._Cable or control board may be defective. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

58A7 Autosampler board 1 is not detected. [28D7] Autosampler board 1 was not detected._Cable or control board may be Turn the power OFF and then ON again. If the error persists, turn the
defective. power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

58A8 Autosampler board 2 is not detected. [28D8] Autosampler board 2 was not detected._Cable or control board may be Turn the power OFF and then ON again. If the error persists, turn the
defective. power OFF and contact your Shimadzu representative.

58A9 Sample Cooler board is not detected. [28D9] Sample cooler board was not detected._Cable or control board may be Turn the power OFF and then ON again. If the error persists, turn the
defective. power OFF and contact your Shimadzu representative.

58B1 Mobile phase A is under the alarm level. [2901] The level of mobile phase has gotten too low. Replace the mobile phase.

58B2 Mobile phase B is under the alarm level. [2902] The level of mobile phase has gotten too low. Replace the mobile phase.

58B3 Mobile phase C is under the alarm level. [2903] The level of mobile phase has gotten too low. Replace the mobile phase solution.

58B4 Mobile phase D is under the alarm level. [2904] The level of mobile phase has gotten too low. Replace the mobile phase solution.

58B5 Rinse liquid is under the alarm level. [2905] The level of rinse liquid has gotten too low. Replace the rinse liquid.

58C0 Failed to write maintenance log. [3001] Cannot write to maintenance log._Control board may be defective. Turn the power OFF and contact your Shimadzu representative.

58C1 Failed to read maintenance log. [3002] Cannot read maintenance log._Control board may be defective. Turn the power OFF and contact your Shimadzu representative.

58C2 The maintenance log is full and log data cannot be entered. [3003] The maintenance log is full and log data cannot be entered. Turn the power OFF and then ON again. The full log is initialized.

58C8 Failed to write error log. [3011] Cannot write to error log._Control board may be defective. Turn the power OFF and contact your Shimadzu representative.

58C9 Failed to read error log. [3012] Cannot read error log._Control board may be defective. Turn the power OFF and contact your Shimadzu representative.

58CA The error log is full and log data cannot be entered. [3013] The error log is full and log data cannot be entered. Turn the power OFF and then ON again. The full log is initialized.

58D0 Failed to write operation log. [3021] Cannot write to operation log._Control board may be defective. Turn the power OFF and contact your Shimadzu representative.

58D1 Failed to read operation log. [3022] Control board may be defective._Control board may be defective. Turn the power OFF and contact your Shimadzu representative.

58D2 The operation log is full and log data cannot be entered. [3023] The operation log is full and log data cannot be entered. Turn the power OFF and then ON again. The full log is initialized.

58D8 Failed to write validation log. [3031] Cannot write to validation log._Control board may be defective. If the log function is necessary, turn the power OFF and contact your
Shimadzu representative.

58D9 Failed to read validation log. [3032] Cannot read validation log._Control board may be defective. If the log function is necessary, turn the power OFF and contact your
Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

58DA The validation log is full and log data cannot be entered. [3033] The validation log is full and log data cannot be entered. Turn the power OFF and then ON again. The full log is initialized, and log
data can once again be entered.

58E0 Writing error with ROM for saving detector parameters [3051] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

58E1 Reading error with ROM for saving detector parameters [3052] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

58E4 Invalid pump adjustment parameters have been initialized. [3061] Invalid pump adjustment parameters have been initialized. It is necessary to adjust again.
This warning is rarely occurred, if the instrument has been turned off Turn the power OFF and contact your Shimadzu representative.
when writing the adjustment parameters.

58E5 Invalid pump calibration data have been initialized. [3062] Invalid pump calibration data have been initialized. Press the CE key to clear, and then view the System Check screen.
This warning is rarely occurred, if the instrument has been turned off Correct the necessary pump items.
when writing the calibration data.

58E6 The usage history of the pump consumables has been initialized to "0" The usage history of the solvent delivery pump consumables was Turn the power OFF and contact your Shimadzu representative.
due to an abnormality. initialized to "0" due to an abnormality. This warning is rarely occurred, if
the instrument has been turned off when writing the consumable counters

58E8 Invalid autosampler adjustment parameters have been initialized. [3071] Invalid Autosampler adjustment parameters have been initialized. Turn the power OFF and then ON again. If the error persists, turn the
This warning is rarely occurred, if the instrument has been turned off power OFF and contact your Shimadzu representatives.
when writing the adjustment parameters.

58E9 Invalid autosampler calibration data have been initialized. [3072] Invalid Autosampler calibration data have been initialized. Press the CE key to clear, and then view the System Check screen.
This warning is rarely occurred, if the instrument has been turned off Correct the necessary Autosampler items.
when writing the calibration data.

58EA The usage history of the Autosampler consumables has been initialized to Parameter has been initialized to 0 (zero)._This warning is rarely occurred, The next time the instrument is operated, wait for the Autosampler to
"0" due to an abnormality. [3073] if the instrument has been turned off when writing the consumable come to a complete stop before turning OFF the instrument.
counters

58EC Invalid oven calibration data have been initialized. [3081] Invalid oven calibration data have been initialized. Press the CE key to clear, and then view the System Check screen.
This warning is rarely occurred, if the instrument has been turned off Correct the necessary oven items.
when writing the calibration data.

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Event ID Event Detail Cause of the Event Measures

58ED Invalid cooler calibration data have been initialized. [3091] Invalid cooler calibration data have been initialized. Press the CE key to clear, and then view the System Check screen.
This warning is rarely occurred, if the instrument has been turned off Correct the necessary cooler items.
when writing the calibration data.

58F0 Communications to PC data buffer overflow. [4001] There is a PC data buffer overflow. Check the PC status and the cable connections. If the error persists, turn
the power OFF and contact your Shimadzu representative.

58F1 Communications to PC monitor buffer overflow. [4004] There is a PC monitor buffer overflow. Check the PC status and the cable connections. If the error persists, turn
the power OFF and contact your Shimadzu representative.

58F4 Timeout error occurred during communication (reception) between CPUs. Timeout error occurred during communication (reception) between CPUs. Turn the power OFF and contact your Shimadzu representative.
[5001]

58F5 Timeout error occurred during communication (transmission) between Timeout error occurred during communication (transmission) between Turn the power OFF and contact your Shimadzu representative.
CPUs. [5002] CPUs.

58F8 Retry limit is exceeded for reception at the RS-232C I/F. [6001] Retry limit has been exceeded for reception at the RS-232C interface. Check the PC status and the cable connections. If the error persists, turn
the power OFF and contact your Shimadzu representative.

58F9 Retry limit is exceeded for transmission at the RS-232C I/F. [6002] Retry limit has been exceeded for transmission at the RS-232C interface. Check the PC status and the cable connections. If the error persists, turn
the power OFF and contact your Shimadzu representative.

58FA Retry limit is exceeded for waiting for ACK at the RS-232C I/F after Retry limit has been exceeded for waiting for ACK at the RS-232C Check the PC status and the cable connections. If the error persists, turn
transmission. [6003] interface after transmission. the power OFF and contact your Shimadzu representative.

590A The error log is full and log data cannot be entered. [3013] The error log is full and log data cannot be entered. Turn the power OFF and then ON again. The full log is initialized.

590B Failed to write operation log. [3021] Cannot write to operation log. Turn the power OFF and contact your Shimadzu representative.

590C Failed to read operation log. [3022] Cannot read operation log. Turn the power OFF and contact your Shimadzu representative.

590D The operation log is full and log data cannot be entered. [3023] The operation log is full and log data cannot be entered. Turn the power OFF and then ON again. The full log is initialized.

590E Communications to PC data buffer overflow. [4001] There is a PC data buffer overflow. Check the PC status and the cable connections. If the error persists, turn
the power OFF and contact your Shimadzu representative.

590F Communications to PC monitor buffer overflow. [4004] There is a PC monitor buffer overflow. Check the PC status and the cable connections. If the error persists, turn
the power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

592A Mobile phase C is under the alarm level. [81D2] The remaining volume of mobile phase is less than the alarm level. Replace the mobile phase and reset the amount of mobile phase.

592B Mobile phase D is under the alarm level. [81D3] The remaining volume of mobile phase is less than the alarm level. Replace the mobile phase and reset the amount of mobile phase.

592C Purge fail. Line pressure is too high. [81D4] Pump discharge pressure has exceeded [P-PMAX] during purging. Open the drain valve before pressing .
If an error message appears during auto-purging by system controller,
inspect the clogging in the flow line. If no clogging is found, set the
appropriate [P-FLOW] and [P-PMAX] value.

592D Communication error occurred between A and B pumps. [81F0] A transmission error has occurred between pumps A and B. Turn the power OFF and contact your Shimadzu representative.

592E A seal malfunction has occurred in the online degasser vacuum line. Vacuum pressure of degasser connected to this instrument has been Check the vacuum pressure of degasser. If the vacuum pressure is [NG],
[81F1] abnormal for certain time. turn the power OFF once and turn it ON again.
If the vacuum pressure is [OK], it is of no matter, for the degasser is
returning to run automatically.

592F SIL: Low-pressure valve's rotational position incorrect positions. [8513] Low-pressure valve's rotational position incorrect positions. Turn the power OFF and contact your Shimadzu representative.

593A SIL: Rack-changer malfunctions in Z (up-down) direction. [85D1] Motor's Z-axis movement_(i.e. moving vertically) is not corrected. Turn the power OFF and contact your Shimadzu representative.

593B SIL: Rack-changer malfunctions in Y (front-back) direction. [85D2] Motor's Y-axis movement_(forward/backward) is not corrected. Turn the power OFF and contact your Shimadzu representative.

593C SIL: Rack-changer home position error in X (left-right) direction. [85D3] Motor's X-axis movement_(i.e., taking out the rack) is not corrected. Turn the power OFF and contact your Shimadzu representative.

593D SIL: Rack-changer home position error in R (rotation) direction. [85D4] Motor's R-axis movement_(i.e., rotating the rack) is not corrected. Turn the power OFF and contact your Shimadzu representative.

593E SIL: Rack-changer home position error in Z (up-down) direction. [85D5] Motor's Z-axis movement_(i.e. moving vertically) is not corrected. Turn the power OFF and contact your Shimadzu representative.

593F SIL: Rack-changer home position error in Y (up-down) direction. [85D6] Motor's Y-axis movement_(forward/backward) is not corrected. Turn the power OFF and contact your Shimadzu representative.

594A SIL: Rack-changer system error 1 has occurred. [85E1] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

594B SIL: Rack-changer system error 2 has occurred. [85E2] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

594C SIL: Rack-changer system error 3 has occurred. [85E3] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

594D SIL: Rack-changer system error 4 has occurred. [85E4] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

594E SIL: Rack-changer system error 5 has occurred. [85E5] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

594F SIL: Rack-changer system error 6 has occurred. [85E6] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

595A CTO: Incorrect CMD address. [8631] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

595B CTO: Failed to write to CMD. [8632] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

595D The stack is open. Please close the stack in the rack-changer soon. A stack was left open for more than 30 minutes and so the sample cooler Close the stack.
[85EC] has been turned OFF.

595E The temperature control stopped because stack has been opened for A stack was left open for more than 30 minutes and so the sample cooler Close the stack to turn the sample cooler ON again.
more than 30 minutes. If the stack will be closed, the temperature control has been turned OFF.
will start again. [85ED]

595F No rack is detected. Check the rack on the stack. If the rack is not set and There is a stack for which a rack has not been set. When analysis is Set a rack in the position that is waiting for analysis. When using the Rack
analysis is performed, the sequence will be stopped. [85EF] performed for this rack, [RC NO. RACK] error is displayed and the Changer/C, in order to prevent condensation, set racks holding empty
scheduled operation is stopped. micro_titer plates or deep-well micro_titer plates in all the unused stacks.

5963 As the stack has been closed, the temperature control has been on again. The stack was closed and so the sample cooler turned ON.
[85EE] Information Message

5964 OptLink memory error. [2F01 - 2F0A] Internal error occurred while communicating with other units. Turn the power OFF once and turn it ON again.

5965 Communication error. [2F10 - 2F3F] Communication error occurred while communicating with PC. Check the communication environment such as network/RS232C cable
etc.

5966 The IP address has been set to "192.168.200.99" as the CBM failed to CBM cannot obtain the IP address in DHCP mode. 1. Check the network instruments such as network cables, hubs and
obtain an IP address. [4101] routers.
2. Confirm the DHCP server is operating.
3. Check the DHCP server settings.
5967 The CBM will be rebooted because of the failure to renew/rebind the IP CBM cannot rebind/renew the IP address in DHCP mode. 1. Check the network instruments such as network cables, hubs and
address. [4102] routers.
2. Confirm the DHCP server is operating.
3. Check the DHCP server settings.
* We recommend that the lease time of the IP address from the DHCP

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Event ID Event Detail Cause of the Event Measures

5968 The CBM has been rebooted because of the failure to renew/rebind the IP CBM cannot rebind/renew the IP address in DHCP mode. 1. Check the network instruments such as network cables, hubs and
address. [4103] routers.
2. Confirm the DHCP server is operating.
3. Check the DHCP server settings.
* We recommend that the lease time of the IP address from the DHCP
5969 PDA detector cannot accept communication command. [8084] A PDA detector which is paired with CBM is controlled by PC as an other Reset the pair with CBM by PDA's web screen.
system.

596A PDA detector is too busy. [80F7] CBM is turned on while PDA detector which is stand-alone use is run. Stop PDA analysis or turn the power OFF once and turn it ON again.
Failed the communication with PDA at analysis run. Check communication environment.

596B SIL: The reserved fatal error code 1 has been detected. [85F2] Additional instrument errors Refer to the Autosampler instruction manual.

596C SIL: The reserved fatal error code 2 has been detected. [85F3] Additional instrument errors Refer to the Autosampler instruction manual.

596E SIL: The reserved error code 2 has been detected. [85F5] Additional instrument errors Refer to the Autosampler instruction manual.

5973 SIL: Rack Changer Disconnect Error.[85F4] The connection cable between the autosampler and the rack-change is Check the rack-changer is turned on.
not connected properly. Or the rack-changer is turned off. If the rack-changer is turned on, check the RS-232C cable between the
rack-changer and the autosampler is connected properly.

5999 Too low the set temperature for flow cell. The flow cell cannot be kept in The cell temperature setting is too low. Set the cell temperature higher than "room temperature minus 10 C". If
specified temperature. The room temperature exceeds the cell temperature setting by 10 C. Can the error persists, turn the power off and contact your Shimadzu
not control the cell temperature with the set value. representative.

599A Too high the set temperature for flow cell. The flow cell cannot be kept in The cell temperature setting is too high. Set the cell temperature lower than "room temperature plus 10 C". If the
specified temperature. The cell temperature setting exceeds the room temperature by 10 C. Can error persists, turn the power off and contact your Shimadzu
not control the cell temperature with the set value. representative.

599B EEPROM parameters were lost. This error message means that the previous parameters or time programs This error has no affect on the operation in the workstation.
were lost when the power was turned on.

599C Xe lamp does not light. Fault in Xenon lamp or in its circuits. Turn the power off and turn it again, then light the Xenon lamp. Xenon
lamp does not light without restarting the detector.

599D Invalid wavelength calibration data. Wavelength calibration data are abnormal. Execute the wavelength calibration.

599E Invalid wavelength calibration data. Wavelength calibration data are abnormal. Execute the wavelength calibration.

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Event ID Event Detail Cause of the Event Measures

599F Invalid wavelength calibration data. Wavelength calibration data are abnormal. Execute the wavelength calibration.

59A0 Invalid wavelength calibration data. Wavelength calibration data are abnormal. Execute the wavelength calibration.

59A1 Hg lamp does not light. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.
Fault in Hg lamp or in its circuits.
59A2 The wavelength shift is greater than 2 nm. The wavelength shift is greater than 2 nm. (1) Verify that cell is securely installed.
(2) Execute "WAVE CALIB" (in the "CALIBRATION" menu of the detector)
and check the wavelength accuracy.
(3)_Large bubbles may remain in the flow cell. Inject water, methanol or
acetonitrile into the cell to push the bubbles out.
If the error persists after these actions, turn the power off and contact
your Shimadzu representative.
59A3 The wavelength shift is greater than 2 nm. The wavelength shift is greater than 2 nm. (1) Verify that cell is securely installed.
(2) Execute "WAVE CALIB" (in the "CALIBRATION" menu of the detector)
and check the wavelength accuracy.
(3)_Large bubbles may remain in the flow cell. Inject water, methanol or
acetonitrile into the cell to push the bubbles out.
If the error persists after these actions, turn the power off and contact
your Shimadzu representative.
59A4 The wavelength shift is greater than 2 nm. The wavelength shift is greater than 2 nm. (1) Verify that cell is securely installed.
(2) Execute "WAVE CALIB" (in the "CALIBRATION" menu of the detector)
and check the wavelength accuracy.
(3)_Large bubbles may remain in the flow cell. Inject water, methanol or
acetonitrile into the cell to push the bubbles out.
If the error persists after these actions, turn the power off and contact
your Shimadzu representative.
59A5 Flow cell is overheated. Flow cell temperature has risen to an abnormal level. Check that the exhaust vent and side air intake are not blocked, and the
filters of the air intake (front and side) are not clogged. If this error
persists, turn the power off and contact your Shimadzu representative.

59A6 Lamp cover is open. Lamp cover is open. Attach the lamp cover securely.

59A7 Fan for the Peltier unit has stalled. There is an error in the fan for the Peltier unit. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

59A8 Cooling fan for the Xe lamp power has stalled. There is an error in the cooling fan for the Xe lamp power supply. Check to be sure that the rear fan can move. Also check that the exhaust
vent and side air intake are not blocked, and the filters of the air intake
(front and side) are not clogged. If this error is still displayed, turn the
power off and contact your Shimadzu representative.

59A9 Lamp mirror home position error. Lamp mirror home position sensor does not operate properly. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

59AA ROM error occurred. ROM error. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

59AB RAM error occurred. RAM error. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

59AC Error in the flow cell's cooling unit. This error appears when the temperature of the flow cell does not reach Turn the power off and turn it again. If the error persists, contact your
the set temperature within 30 minutes after the power is turned on. Shimadzu representative.

59AD Error in the flow cell's heating unit. This error appears when the temperature of the flow cell does not reach Turn the power off and turn it again. If the error persists, contact your
the set temperature within 30 minutes after the power is turned on. Shimadzu representative.

59B1 Leak sensor wire is broken. Leak sensor malfunctions (probably due to broken / disconnected wire). Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

59B2 Leak sensor is short-circuited. Leak sensor malfunctions. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

59B3 Constant pressure mode is not supported. A constant pressure pumping mode is set on the system controller with Use the constant flow pumping mode.
[1: 20A] set at [OP MODE].

59B4 Abnormal high temperature is detected inside the instrument. Interior temperature has risen to an abnormal level. Check to be sure that the internal fan can move,and that the rear exhaust
vent is not blocked. If this message still appears, turn the power OFF and
contact your Shimadzu representative.

59B5 Motor cooling fan has stalled. The cooling fan is faulty. Turn the power OFF and contact your Shimadzu representative.

59B6 Link is cut off during pumping and pumping is stopped automatically. The system controller is disconnected during the pumping under control Remove the cause of disconnection of the system controller. This error
of the system controller. occurs only when the auxiliary function [LINK CHK] is enabled.

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Event ID Event Detail Cause of the Event Measures

59B7 Leak sensor is open or short-circuit. The leak sensor detection value is abnormal. The leak sensor may be Turn the power OFF and contact your Shimadzu representative.
disconnected.

59B8 Motor current error is detected. The motor current is abnormal. Turn the power OFF and contact your Shimadzu representative.

59B9 Cannot write parameters in EEPROM. A nonvolatile memory read/write error has occurred. Parameters may not Turn the power OFF and contact your Shimadzu representative.
have been saved correctly.

59BA Gas sensor is open. The gas sensor detection value is abnormal. The gas sensor may be Turn the power OFF and contact your Shimadzu representative.
disconnected.

59BB Heater failure. The heater has failed. Turn the power OFF and contact your Shimadzu representative.

59BC Power heat exhaust fan rotation error. The power heat exhaust fan is not rotating correctly. If anything is interfering with the fan rotation, turnthe power OFF and
remove the obstruction. Ifthe obstruction cannot be removed or if the
erroroccurs from any other cause, contact yourShimadzu representative.

59BD Post-column cooler rotation error. The post-column cooler is not rotating correctly. If anything is interfering with the fan rotation, turnthe power OFF and
remove the obstruction. Ifthe obstruction cannot be removed or if the
erroroccurs from any other cause, contact yourShimadzu representative.

59BE Block cooling fan rotation error. The block cooling fan is not rotating correctly. If anything is interfering with the fan rotation, turnthe power OFF and
remove the obstruction. Ifthe obstruction cannot be removed or if the
erroroccurs from any other cause, contact yourShimadzu representative.

59BF Heater L temperature has exceeded T.Max. Thermosensor readings are abnormally high. There may be a short circuit Turn the power OFF and contact your Shimadzu representative.
in the sensor.

59C0 Door sensor failure. The door sensor has failed. Turn the power OFF and contact your Shimadzu representative.

59C1 Pretreatment file does not exist. No description of the specified pretreatment program is found. Check if the specified pretreatment program exists, and if it exists, specify
the edit page number on the pretreatment screen for the autosampler
method at the workstation LabSolutions, and check the contents of the
pretreatment program.

59C3 Sample cooling unit malfunction. There is an error in the sample cooler's cooling unit. Turn the power OFF and contact your Shimadzu representative.

59C4 Dehumidification unit malfunction. Peltier dehumidifier temperature sensor error Turn the power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

59C5 Room temperature sensor malfunction. The room temperature sensor detects an abnormally high or low Turn the power OFF and contact your Shimadzu representative.
temperature.

59CC The vial number is not valid for the current plate on the tray. The invalid vial number is set. Check the plate and set the valid vial number.

59CD Leak error is detected by a sensor near a High-pressure valve. abnormally high or low temperature. Check for liquid leakage from the following locations.
1. Injection port. If liquid is leaking from the injection port, replace the
needle seal.
2. Valve piping joint. If liquid is leaking from the valve piping joint, re-
tighten the piping, or, replace the piping and the joint parts with new
parts.
3. Sample loop. If liquid is leaking from the sample loop, replace with new
parts.
4. Leak sensor sensitivity adjustment. If the leak sensor is over-
responding, calibrate the sensor, and re-adjust the threshold value. If the
59CE Abnormal temperature detected by temperature sensor into rack plate L. There is an error in the sample cooler L's temperature sensor. Turn the power OFF and contact your Shimadzu representative.

59CF Abnormal temperature detected by temperature sensor into rack plate M. There is an error in the sample cooler M's temperature sensor. Turn the power OFF and contact your Shimadzu representative.

59D0 Abnormal temperature detected by temperature sensor into rack plate R. There is an error in the sample cooler R's temperature sensor. Turn the power OFF and contact your Shimadzu representative.

59D1 The sequence has skipped because a rack is not adjusted. Adjust the The analysis has been started by using the sample rack where the rack Adjust the rack, then restart analysis.
rack. position is not adjusted.

59D2 Rack on rack plate L is not adjusted. A not adjusted rack is set on rack plate L. Adjust the rack on rack plate L.

59D3 Rack on rack plate M is not adjusted. A not adjusted rack is set on rack plate M. Adjust the rack on rack plate M.

59D4 Rack on rack plate R is not adjusted. A not adjusted rack is set on rack plate R. Adjust the rack on rack plate R.

59D5 Invalid rack ID. A rack with invalid rack ID is set. Confirm the rack ID, then set the correct rack ID.

59D6 Racks with same rack ID are set. Racks with same rack ID are set. Set a rack with another rack ID.

59D7 The temperature control of rack plate L has been turned off because no No rack has been set on rack plate L for more than 30 minutes. Set a rack on rack plate L. Alternatively stop the temperature control of
rack has been set for more than 30 minutes. If the rack is set, the rack plate L.
temperature control will be on again.

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Event ID Event Detail Cause of the Event Measures

59D8 The temperature control of rack plate M has been turned off because no No rack has been set on rack plate M for more than 30 minutes. Set a rack on rack plate M. Alternatively stop the temperature control of
rack has been set for more than 30 minutes. If the rack is set, the rack plate M.
temperature control will be on again.

59D9 The temperature control of rack plate R has been turned off because no No rack has been set on rack plate R for more than 30 minutes. Set a rack on rack plate R. Alternatively stop the temperature control of
rack has been set for more than 30 minutes. If the rack is set, the rack plate R.
temperature control will be on again.

59DA Invalid vial number. Invalid sample(vial) number. Confirm the sample number. Alternatively confirm whether a rack is set.

59DB Leak error is detected by a sensor near a Low-pressure valve. Liquid leaks from a tube joint or a Low-pressure valve. Check for liquid leakage from the following locations.
1. Valve piping joint. If liquid is leaking from the valve piping joint, re-
tighten the piping, or, replace the piping and the joint parts with new
parts.
2. Column piping joint (when using CTO-30AS.) If liquid is leaking from
the column piping joint, re-tighten the piping or, replace the piping and
the joint parts with new parts.
3. Leak sensor sensitivity adjustment. If the leak sensor is over-
responding, calibrate the sensor, and re-adjust the threshold value. If the
above procedure does not remedy the problem, contact your Shimadzu
59E7 Pump:Leak is detected at the solenoid valve unit. Eliminate the leak in the Leak sensor of solenoid valve unit has detected leakage. Inspect the leakage in the solenoid valve unit. Wipe away any liquid
interior or exterior. Sensor is too sensitive. around the leak sensor.
Adjust the leak sensor actuation level.
5A00 SFC:Operation mode is local. Set the operation mode to remote. [8B80] Operation mode is local. Set the operation mode to remote.

5A01 Could not detect the home position of the BPR motor.[8B90] Could not detect the home position of the BPR motor. Press the (power button) on the instrument to turn the power OFF, and
then press the (power button) on the instrument again to turn the power
ON. Next, press [pressure button] on the instrument.
If the error message is displayed again even when this operation is
performed, press the (power button) on the instrument to turn the power
OFF and contact your Shimadzu Sales Office/distributor or a service
company designated by Shimadzu.

5A02 The BPR motor has slipped.[8B91] The BPR motor has slipped. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

5A03 BPR has Over-heated.[8B92] BPR has Over-heated. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A04 BPR heater controller error.[8B93] The BPR heater electrical controller is in error. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A05 BPR cover is open.[8B94] BPR cover is open. Attach the BPR cover securely.

5A06 BPR temperature sensor is open or short-circuit.[8B95] Lamp housing temperature sensor is open or short-circuit. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A07 Pump head temperature sensor is open or short-circuit.[8BA0] Pump head temperature sensor is open or short-circuit. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A08 Ppump head cooling fan rotation error.[8BA1] The pump head cooling fan is not rotating correctly. If anything is interfering with the fan rotation, turn the power OFF and
remove the obstruction. Ifthe obstruction cannot be removed or if the
erroroccurs from any other cause, contact yourShimadzu representative.

5A09 Coolant pump for cooling the pump head failure.[8AA2] The coolant pump for cooling the pump head has failed. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A0A SFC: Leak is detected. [8BB0] Eluent leak can be detected in the BPR. Stop the pump flow and then execute any action to stop the eluent leak.
See detail Instrument manual.

5A0B SFC: Leak sensor is open or short-circuit.[8BB1] The leak sensor detection value is abnormal. The leak sensor may be Press the (power button) on the instrument to turn the power OFF and
disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A0C SFC: Pump has turned off because the pump head cooling temperature System error is occurred. Check the message and implement the necessary measures. If the
was not stable or cooling was turned off.[8BA3] problem persists, please contact your Shimadzu representative.

5A20 SFE:Operation mode is local. Set the operation mode to remote. [8B00] Operation mode is local. Set the operation mode to remote.

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Event ID Event Detail Cause of the Event Measures

5A21 System Error[8B01] System Error Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A22 SFE: Incorrect rack number.[8B05] SFE: Incorrect rack number.[8B05] Set values within the valid range.

5A23 SIL: The rack is not set. [8B06] The rack is not set. Set the rack correctly and restart analysis.

5A24 SFE: Rack Changer Disconnect Error.[8B07] The connection cable between the SFE and the rack-change is not Check the rack-changer is turned on.
connected properly. Or the rack-changer is turned off. If the rack-changer is turned on, check the RS-232C cable between the
rack-changer and the SFE is connected properly.

5A25 SFE:Needle home position error. [8B10] Move to direction was faulty. Check if nothing is stuck in the movable part.
If nothing is stuck, contact your Shimadzu representative.

5A26 SFE: Motor has slipped. [8B11] SFE: Motor has slipped. Turn the power OFF and contact your Shimadzu representative.

5A27 Debris detected on needle. Please remove the debris from the inside of Needle tip detects strong force. Remedy this problem referring to the following procedure. 1. Replace the
the SFE. [8B12] needle.
2. Verify that the sample rack is installed correctly.
If the above procedure does not remedy the problem, contact your
Shimadzu representative.
5A28 Could not detect the home position of the SFE extraction valve.[8B20] Could not detect the home position of the SFE extraction valve. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A29 Could not detect the home position of the SFE vent valve.[8B21] Could not detect the home position of the SFE vent valve. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A2A SFE: Leak is detected. [8B30] Eluent leak can be detected in the SFE. Stop the pump flow and then execute any action to stop the eluent leak.
See detail Instrument manual.

5A2B SFE: Leak sensor is open or short-circuit.[8B31] The leak sensor detection value is abnormal. The leak sensor may be Press the (power button) on the instrument to turn the power OFF and
disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A2C SFE: CO2 gas leak is detected. [8B32] CO2 gas leak can be detected in the SFE. Stop the pump flow and then execute any action to stop the eluent leak.
See detail Instrument manual.

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Event ID Event Detail Cause of the Event Measures

5A2D SFE: CO2 gas sensor is open or short-circuit.[8B33] The CO2 gas sensor detection value is abnormal. The CO2 gas sensor Press the (power button) on the instrument to turn the power OFF and
may be disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A2E SFE:No extraction vessel is set on the rack. [8B40] No extraction vessel was placed in the rack position. Set the extraction vessel properry.If the error message is displayed again,
press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A2F Heater is turned off because the temperature of the extraction vessel The temperature of the extraction vessel exceeded the [Maximum Maximum temperature must be specified 5 C higher than the extraction
exceeded the maximum temperature.[8B41] Temperature] of the instrument parameters. vessel temperature.

5A30 SFE: Extraction vessel temperature sensor is open or short-circuit.[8B42] The extraction vessel temperature sensor detection value is abnormal. Press the (power button) on the instrument to turn the power OFF and
The CO2 gas sensor may be disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A31 Heater is turned off because the temperature of the pre-heaterl exceeded The temperature of the pre-heater exceeded the [Maximum Temperature] Maximum temperature must be specified 5 C higher than the extraction
the maximum temperature.[8B43] of the instrument parameters. vessel temperature.

5A32 SFE: Pre-heater temperature sensor is open or short-circuit.[8B43] The pre-heater temperature sensor detection value is abnormal. The pre- Press the (power button) on the instrument to turn the power OFF and
heater temperature sensor may be disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A33 SFE: Low set temperature. [8B45] Set temperature value is inappropriate. Temperature is specified with Set temperature higher than room temperature plus 5C.
lower than the room temperature plus 5C. (Temperature control is not stopped.)

5A34 SFE: room temperature sensor is open or short-circuit.[8B50] The room temperature sensor detection value is abnormal. The room Press the (power button) on the instrument to turn the power OFF and
temperature sensor may be disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A35 SFE: The extraction vessel temperature has dropped. Please confirm the System error is occurred. Please confirm the extraction vessel has been fastened.
extraction vessel has been fastened.[8B46]

5A36 SFE: The extraction vessel heater failure.[8B47] System error is occurred. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

5A37 SFE: Pre-heater failure.[8B48] System error is occurred. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A38 SFE: The extraction vessel temperature sensor wire is broken.[8B49] System error is occurred. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A39 SFE: The temperature compensation sensor failure.[8B4A] System error is occurred. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5A3A Controller: Autosampler and SFE Unit are connected at the same Controller: Autosampler and SFE Unit are connected at the same
time.[8B02] time.[8B02] Information Message

5B00 You cannot operation the suppressor because it is playing full. [1001] While full-regenerating, Activate on or switch cartridge command was Do not operate those commands while full_regenerating.
operated.

5B01 Since the suppressor is running, operation is not possible. [1002] Full-regeneration was operated while HPLC system was activated. Do not operate full-regeneration while HPLC system is activated.

5B02 The suppressor-related parameter Settings is incorrect. Check on The suppressor-related parameters are not correct. Check the values and set so that values are correct.
Settings. [1003]

5B03 The suppressor Ch1-L could not be played back. [1004] Suppressor cartridge current did not become constant. The suppressor cartridge may have become degraded. Replace the
cartridge.

5B04 The suppressor Ch1-R could not be played back. [1005] Suppressor cartridge current did not become constant. The suppressor cartridge may have become degraded. Replace the
cartridge.

5B05 The suppressor Ch2-L could not be played back. [1006] Suppressor cartridge current did not become constant. The suppressor cartridge may have become degraded. Replace the
cartridge.

5B06 The suppressor Ch2-R could not be played back. [1007] Suppressor cartridge current did not become constant. The suppressor cartridge may have become degraded. Replace the
cartridge.

5B07 Column oven's door is open, so I cancel to regenerate the suppressor. Column oven door was open for too long time while using suppressor. Close the door while using suppressor.
Close the door of the column oven. [1009]

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Event ID Event Detail Cause of the Event Measures

5B08 We cancel regenerating the suppressor cartridges. [100A] System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

5B0C Needle X direction home position failed to detection. [0010] Move to X (right and left) direction was faulty. Check if nothing is stuck in the movable part.
If nothing is stuck, contact your Shimadzu representative.

5B0D Needle Y direction home position failed to detection. [0011] Move to Y (front and back) direction was faulty. Check if nothing is stuck in the movable part.
If nothing is stuck, contact your Shimadzu representative.

5B0E Needle Z direction home position failed to detection. [0012] Move to Z (up and down) direction was faulty. Check if nothing is stuck in the movable part.
If nothing is stuck, contact your Shimadzu representative.

5B0F The home position of the 6-way valve failed to detection. [0013] Rotation of 6-port valve motor was faulty. Remedy this problem referring to the following procedure. 1. Check if the
rotor seal has reached its service life. Replace the rotor seal if it has
reached its service life. 2. Disassemble and clean. The torque required for
turning the valve sometimes increases due to foreign objects in the
mobile phase and impurities in the sample. Remove these foreign matters
by disassembling and cleaning the valve. (At this time, replace scratched
seals with new seals.) If the above procedure does not remedy the
problem, contact your Shimadzu representative.

5B10 The home position of the three-way valve failed to detection. [0014] Rotation of 3-way valve motor was faulty. Please perform actions using the following procedures.
1. Check that the rotor seal has not exceeded its service life.
- If it has, replace it with a new rotor seal.
2. Disassemble the valve and clean it.
- Due to mobile phase contaminants or sample impurities, the torque
necessary for valve rotation may increase excessively. Remove these
contaminants by disassembling the valve and cleaning it. (If any scratches
are found on the rotor seal surface, replace it with a new rotor seal.)
If the error is not corrected after performing the actions above, contact
your Shimadzu representative.
5B11 The home position of syringe failed to detection. [0015] Motion of syringe plunger driving motor was faulty. The friction between the syringe tip and barrel may have excessively
increased.
Remove the syringe and aspirate/discharge water or alcohol with the
syringe repeatedly, allowing the syringe tip seal surface to become
acclimated to the barrel.
If the error is not corrected after performing the action above, contact your
5B12 Pretreatment program has a error. [0016] There is a line which cannot be executed in the pretreatment program. Check set parameter for the line.

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Event ID Event Detail Cause of the Event Measures

5B13 Pretreatment program does not exist. [0017] Pretreatment program to be executed does not exist. Check if file number to be executed is specified correctly.

5B14 The home position of the 6-position valve failed to detection. [001A] 6-port valve does not rotate to the correct positions. Please perform actions using the following procedures.
1. Check that the rotor seal has not exceeded its service life.
- If it has, replace it with a new rotor seal.
2. Disassemble the valve and clean it.
- Due to mobile phase contaminants or sample impurities, the torque
necessary for valve rotation may_increase excessively. Remove these
contaminants by disassembling the valve and cleaning it. (If any scratches
are found on the rotor seal surface, replace it with a new rotor seal.)
If the error is not corrected after performing the actions above, contact
your Shimadzu representative.
5B15 The home position of measuring pump failed to detection. [001B] Metering pump home position error has occurred. Remedy this problem referring to the following procedure. Check if the
plunger seal has reached its service life. Replace the plunger seal if it has
reached its service life. The torque required for turning the valve
sometimes increases due to foreign objects in the rinse solution and
impurities in the sample. Remove these foreign matters by disassembling
and cleaning the valve. At this time, replace scratched seals with new
seals. If the above procedure does not remedy the problem, contact your
Shimadzu representative.

5B16 The Settings of aspiration /discharge of pretreatment program is out of Suction of more volume than syringe capacity was attempted in If suction volume is larger than syringe capacity, reset it to a smaller
range. [001C] pretreatment program. volume than syringe capacity.
If discharge volume is larger than suction volume, reset discharge volume
to a smaller volume than sucked volume, or reset suction volume to a
larger
5B17 The Settings of aspiration /discharge in the measuring pump of Invalid aspiration/discharge volume setting of metering pump in If suction volume is larger than syringe capacity, reset it to a smaller
pretreatment program is out of range. [001E] pretreatment program. volume than syringe capacity.
If discharge volume is larger than suction volume, reset discharge volume
to a smaller volume than sucked volume, or reset suction volume to a
larger
5B18 Sample vial is not set. [0091] No sample vial was placed in the rack position. Remedy this problem referring to the following procedure. 1. The sample
vial installation location is incorrect. Place the vial at the correct location.
2. A probable cause is that a vial of height lower than a standard
Shimadzu sample vial is in use. In this case, set the sample vial automatic
detection function OFF referring to the Instruction Manual. If the above
procedure does not remedy the problem, contact your Shimadzu
representative.

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Event ID Event Detail Cause of the Event Measures

5B19 Leak error is detected. [0092] Concentration of organic phase vapor inside the unit has exceeded the Check for liquid leakage from the following locations. 1. Injection port. If
leak sensor actuation level. liquid is leaking from the injection port, replace the needle seal. 2. Valve
piping joint. If liquid is leaking from the valve piping joint, re-tighten the
piping, or, replace the piping and the joint parts with new parts. 3. Sample
loop. If liquid is leaking from the sample loop, replace with new parts. 4.
Leak sensor sensitivity adjustment. If the leak sensor is over-responding,
calibrate the sensor, and re-adjust the threshold value. If the above
procedure does not remedy the problem, contact your Shimadzu
representative.

5B1A Operation mode is local. Set the operation mode to remote. [0094] Operation mode is local. Set the operation mode to remote.

5B1B The home position of the rack drive motor failed to detection. [0095] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5B1C Arm Y direction home position failed to detection. [0021] Motor in Y direction (front and back) slipped. Turn the power OFF and check if the arm is in contact with something.

5B1D Arm Z direction home position failed to detection. [0022] Motor in Z direction (up and down) slipped. Turn the power OFF and check if the arm is in contact with something.

5B1E User rack is not adjustment. [0024] An attempt was made to use an unregistered rack. Set rack number properly.

5B1F Too many peak are detection in the delay time. [0025] An attempt was made to collect the third peak during delay time for the Change the time program so that collection of the third peak is not made
first peak. in the delay time for the first peak.

5B20 The temperature sensor outputs too high. [0071] Thermosensor readings are abnormally high. There may be a short circuit Turn the power OFF and contact your Shimadzu representative.
in the sensor.

5B21 The temperature sensor outputs too low. [0072] Thermosensor readings are abnormally low. The sensor may be Turn the power OFF and contact your Shimadzu representative.
disconnected.

5B22 Oven: Fluid leak detected. Remove the liquid leakage cause before Detection of fluid leak due to oven. 1. The mobile phase has leaked inside the oven. Inspection leakage of
starting operation. [0073] fluid such as
→flow line, and wipe off the fluid accumulated in the loop to the hooks.
2. Solvent vapors are present around the unit.
→ Provide sufficient ventilation in the room.
3. Sensitivity incorrectly adjusted.
→ Adjust the sensitivity of the leak sensor. \\ After performing the above
Action, open the door and rotation the fans for \ 5 \ minutes or more.
Since leak sensor does not stable for _ 60 _ seconds after the column

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Event ID Event Detail Cause of the Event Measures

5B23 The rotation speed of the fans does not increase. [0074] Fan speed does not increase to the set value. If the cause is obstruction of the fan by tubing or other object, turn the
power OFF and remove the obstruction. If the object cannot be removed,
or if the error is due to some other cause, contact your Shimadzu
representative.

5B24 Operation mode is local. Set the operation mode to remote. [0075] Operation mode is local. Set the operation mode to remote.

5B25 Leak sensor is open. [0076] Leak sensor malfunctions (probably due to broken/disconnected wire). Turn the power OFF and contact your Shimadzu representative.

5B26 The set value of oven :oven temperature is too low compared to room For CTO-10AC (vp) or CTO-20AC: Cell temperature control does not stop, but the set temperature is out of
temperature. [0077] If the COOLER MODE is " 1 " or " 2 ", the room temperature is less than- specification-warranty range. Raise set temperature to the appropriate
10 C When " 0 " is set, Settings of oven temperature below room temperature. If you do not change the set temperature, the warning
temperature. message is display periodically.
For CTO-10A(vp):
Settings of oven temperature to \ nroom temperature or less.
CTO-10 ASvp:
5B27 The set value of oven :oven temperature is too high compared to room The set value of oven temperature exceeds room temperature +60 C. Cell temperature control does not stop, but the set temperature is out of
temperature. [0078] specification-warranty range. Lower the set temperature to the
appropriate temperature. If you do not change the set temperature, the
warning message is display periodically.

5B28 Oven: There is no cooling unit. [0079] Cooler is not mounted or the cable is snapping. Turn the power OFF and contact your Shimadzu representative.

5B29 The home position of low-pressure valve failed to detection. [8513] Low-pressure valve's rotational position incorrect positions. Turn the power OFF and contact your Shimadzu representative.

5B2A System Error [8529] There is an error in the Autosampler's internal circuits. Turn the power OFF and contact your Shimadzu representative.

5B40 Measuring pump fine adjustment error [8562] Measuring pump does not operate correctly. Turn the power OFF and contact your Shimadzu representative.

5B41 The needle X directional motors slipped. [8563] Needle's X-axis_(sideways) movement is incorrect. Turn the power OFF and contact your Shimadzu representative.

5B42 The needle Y directional motors slipped. [8564] Needle's Y-axis_(forward/backward) movement is incorrect. Turn the power OFF and contact your Shimadzu representative.

5B43 The cooling unit of the autosampler has a abnormality. [8565] There is an error in the sample cooler's cooling unit. Turn the power OFF and contact your Shimadzu representative.

5B44 The autosampler heater has a abnormality. [8566] There is an error in the sample cooler's heating unit. Turn the power OFF and contact your Shimadzu representative.

5B45 There is a abnormality in the thermosensor of autosampler. [8567] There is an error in the sample cooler's temperature sensor. Turn the power OFF and contact your Shimadzu representative.

5B46 The needle was overpowered. [8569] A foreign substance was detected at the tip of the needle. Check for foreign substances inside the Autosampler.

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Event ID Event Detail Cause of the Event Measures

5B49 The rack changer X-motor slipped. [85D0] Motor's X-axis movement_(i.e., taking out the rack) is not corrected. Turn the power OFF and contact your Shimadzu representative.

5B4A The Z-motor of the rack changer slipped. [85D1] Motor's Z-axis movement_(i.e. moving vertically) is not corrected. Turn the power OFF and contact your Shimadzu representative.

5B4B The Y-motor of the rack changer slipped. [85D2] Motor's Y-axis movement_(forward/backward) is not corrected. Turn the power OFF and contact your Shimadzu representative.

5B4C X direction home position of rack changer failed to detection. [85D3] Motor's X-axis movement_(i.e., taking out the rack) is not corrected. Turn the power OFF and contact your Shimadzu representative.

5B4D The rotation direction home position of rack changer failed to detection. Motor's R-axis movement_(i.e., rotating the rack) is not corrected. Turn the power OFF and contact your Shimadzu representative.
[85D4]

5B4E Z direction home position of rack changer failed to detection. [85D5] Motor's Z-axis movement_(i.e. moving vertically) is not corrected. Turn the power OFF and contact your Shimadzu representative.

5B4F Y direction home position of rack changer failed to detection. [85D6] Motor's Y-axis movement_(forward/backward) is not corrected. Turn the power OFF and contact your Shimadzu representative.

5B51 The rack grasped by rack changer could not be released. [85D9] Rack was not released correctly. Turn the power OFF and contact your Shimadzu representative.

5B52 Rack changer failed to grasp the specified rack. [85DA] Error occurred while rack was being taken out. Turn the power OFF and contact your Shimadzu representative.

5B53 Rack changer failed to set rack. [85DB] Error occurred while rack was being set. Turn the power OFF and contact your Shimadzu representative.

5B54 There is a abnormality in the thermosensor of rack changer. [85DC] There is an error in the sample cooler's temperature sensor. Turn the power OFF and contact your Shimadzu representative.

5B55 The cooling unit of the rack changer has a abnormality. [85DD] Abnormality in cooler control unit. Turn the power OFF and contact your Shimadzu representative.

5B56 Rack changer stacks are open. [85DE] Stack was been pulled out for more then 3 minutes. Set the rack and reset the power. Cooling by the cooler will stop.

5B58 The schedule analysis was ended because the rack was not set. [85E0] The rack specified for analysis is not set. Set the rack correctly and restart analysis.

5B59 Rack changer system error 1 [85E1] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5B5A Rack Changer System Error 2 [85E2] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5B5B Rack Changer System Error 3 [85E3] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5B5C Rack Changer System Error 4 [85E4] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5B5D Rack Changer System Error 5 [85E5] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5B5E RACK CHANGER SYSTEM ERROR 6 [85E6] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

5B5F Rack Changer System Error 7 [85E7] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5B60 You cannot set rack to rack position the during analysis of rack changer. A rack cannot be set in a position undergoing analysis. Either removes the rack from the rack position for which the indicator is
[85E8] flashing, or replaces it with a condensation-prevention rack.

5B61 Rack Changer System Error 8 [85E9] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5B62 The rack changer heater has a abnormality. [85EA] There is an error in the sample cooler's heating unit. Turn the power OFF and contact your Shimadzu representative.

5B64 The stack is open. Close as soon as possible. [85EC] A stack was left open for more than 30 minutes and so the sample cooler Close the stack.
has been turned OFF.

5B65 The stack has been open for more than 30 minutes, so the cooler was A stack was left open for more than 30 minutes and so the sample cooler Close the stack to turn the sample cooler ON again.
turned off. Close the stacks to restart the sample cooler cell temperature has been turned OFF.
control. [85ED]

5B66 The stack was closed, so the cooler was turned on. [85EE] The stack was closed and so the sample cooler turned ON.
Information Message

5B67 Some stacks do not have rack set. Please precaution your schedules There is a stack for which a rack has not been set. When analysis is Set a rack in the position that is waiting for analysis. When using the Rack
when you analysis the rack. [85EF] performed for this rack, [RC NO. RACK] error is displayed and the Changer/C, in order to prevent condensation, set racks holding empty
scheduled operation is stopped. micro_titer plates or deep-well micro_titer plates in all the unused stacks.

5B68 Inside Reserved Warning 1 occur. [85F0] System error is occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5B69 Rack is double-set. Remove the rack or turn it dummy rack. The schedule The same rack has been set twice. After analysis is performed for this Either removes the rack from the rack position for which the indicator is
will end after the analysis of the rack. Please precaution it. [85F1] rack, [RC FULL RACK] error is displayed and the scheduled operation is flashing, or replaces it with a condensation-prevention rack.
stopped.

5B6A Inside The fatal error 1 reserved has occur. [85F2] Additional instrument errors Refer to the Autosampler instruction manual.

5B6B Inside The fatal error 2 reserved has occur. [85F3] Additional instrument errors Refer to the Autosampler instruction manual.

5B6C Replacement of rack is not possible because the connect with rack The connection cable between the autosampler and the rack-change is Check the rack-changer is turned on.
changer has expired. [85F4] not connected properly. Or the rack-changer is turned off. If the rack-changer is turned on, check the RS-232C cable between the
rack-changer and the autosampler is connected properly.

5B6D Inside Reserved error 2 has occur. [85F5] Additional instrument errors Refer to the Autosampler instruction manual.

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Event ID Event Detail Cause of the Event Measures

5B6E Rotation valve has detection the error. [8630] Rotation error in an automatic column-switching valve. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5B6F Cannot write to oven :Management Device (CMD). [8632] System error is occurred. Once you turn off the power, turn off the power and contact your nearest
Shimadzu Service Company or sales office when error occurs after you
turn on the power again.

5B72 The door sensor has failed. [8638] The door sensor has failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5B77 The backup parameters of the pump are corrupted. [910C] The backup parameters of the pump are corrupted. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5B78 The consumable part count data of the pump is corrupted. [910D] The consumable part count data of the pump is corrupted. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5B79 Parameter was not written to EEPROM. [81E7] The nonvolatile memory read/write error has occur. The parameter may Turn off the instrument and contact our sales office / distributor or our
not have been save correctly. designated service representative.

5B7A The pressure is very high when you are purge. [81D4] Pump discharge pressure exceeded [P-PMAX] when purge. Open drain valve and press Purge]button. If an error message appears
during auto-purging by system controller, inspect for clogging in the flow
line. If no clogging is found, set the appropriate [P-FLOW] and [P-PMAX]
value.

5B7B The motor cooling fan turned stop. [81E3] Cooling fans have a abnormality. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5B7C The leak sensor is disconnected or short-circuited. [81E5] The detection values for leak sensor are abnormality. (probably due to Turn off the instrument and contact our sales office / distributor or our
broken/disconnected wire). designated service representative.

5B7D Abnormal high temperature is detected inside the instrument. [81E2] Interior temperature has risen to an abnormal level. Check to be sure that the internal fan can move, and that the rear exhaust
vent is not blocked. If this message still appears, turn the power OFF and
contact your Shimadzu representative.

5B7E The motor current abnormality has been turned detection. [81E6] The motor current has abnormality. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5B7F The degassing unit is not connected. [9109] The degassing unit is not connected. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

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Event ID Event Detail Cause of the Event Measures

5B80 Error occurred in the communication between pump A and B. [81F0] Communication error has occurred between pump A and B. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5B82 The pressure of solvent delivery unit :pump does not reach P.Min. Check Pump discharge pressure has fallen below the set min. pressure limit, Flow line fluid leakage or aspiration of air bubble is cause. Inspection
flow line leak and P.Min Settings. [0031] [P.MIN]. Pumping will automatically stop. between flow line and mobile phase. If there is no
abnormality, Settings the appropriate values in [P.Min]. Note that
[P.MIN] function is not activated for first one minute of pumping.

5B83 The solvent delivery unit :pump was suddenly stressed and a home Display when the home position of the pump motor cannot detection, the Once the power is turned off and the power is turned on again, then
position error occurred. Remove the loaded cause. [0032] motor does not operate, or the motor is slipping. [Press pump]button.... If this message still appears, turn the power OFF
and contact your Shimadzu representative.

5B84 Solvent delivery unit: Fluid leak detected. [0034] Detection of fluid leak due to pump X. Inspection the leak place of flow line, etc., and wipe off the fluid around
the leak sensor. If there is no leakage of fluid
, the sensitivity adjustment of the sensor is inconvenient. Adjustment the
sensitivity of leak sensor according to instruction manual.

5B86 The connect has run out during pumping, so I auto stop the pumping. The connect with system controller expired during pumping under system Remove the cause whose connect with system controller is broken. This
[81E4] controller control. error is occur only when the auxiliary operation "LINK CHK" is turned
effective.

5B87 Fluid leak was detected by solvent delivery unit :solenoid valve unit. Liquid leak detection due to solenoid valve unit of liquid pump. Inspection the solenoid valve unit fluid leakage place and wipe off the
[81EA] fluid around the leak sensor. If there is no leakage of fluid
, the sensitivity adjustment of the sensor is inconvenient. Adjustment the
sensitivity of leak sensor according to instruction manual.

5B88 Solvent delivery unit :pump's pressure has exceeded P.Max. Check for The discharge pressure of pump exceeds the Settings P.Max [P.Max]. Inspection the flow line clog. If there is no
flow line clogging and P.Max Settings. [0030] Pumping will automatically stop. However, if "S-PROT" of auxiliary abnormality, Settings the appropriate values in [P.Max].
operation is Settings, set flow rate to 1/2 for pumping.

5B8A Solvent delivery unit: Settings to local mode. Set the operation mode to Pump is Settings to local mode on the unit. Set the operation mode to remote.
remote. [0033]

5B8B I have less mobile phase A left. [81D0] The remaining volume of mobile phase is less than the alarm level. Replacement the mobile phase and reset the mobile phase quantity.

5B8C I have less mobile phase B left. [81D1] The remaining volume of mobile phase is less than the alarm level. Replacement the mobile phase and reset the mobile phase quantity.

5B8D I have less mobile phase C left. [81D2] The remaining volume of mobile phase is less than the alarm level. Replacement the mobile phase and reset the mobile phase quantity.

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Event ID Event Detail Cause of the Event Measures

5B8E I have less mobile phase D left. [81D3] The remaining volume of mobile phase is less than the alarm level. Replacement the mobile phase and reset the mobile phase quantity.

5B8F The vacuum line of the on-line degasser is in occur of defective The abnormality of the vacuum pressure of the on-line degasser connect When the vacuum pressure is [NG], turn off the power and then power it
airtightness. [81F1] to this instrument will display for a certain time of time. Check the in again. When the vacuum pressure is set to [OK], the on-line degasser
vacuum pressure of the online degasser. has returned to auto, so there is no problem.

5B90 An sealing ability error occurred in the vacuum flow path of the degassing An sealing ability error occurred in the vacuum flow path of the degassing Check the vacuum pressure of the degassing unit. If the vacuum pressure
unit. [9100] unit. is "NG", turn off the power of the degassing unit with instrument
parameter and turn on the power again. If the vacuum pressure is "OK",
the degassing unit has returned to auto.

5B9D Photo diode is saturated. [8945] The signal is saturated because the exposure time for the PDA elements Perform exposure time optimization using SPD-M30A Utility.
is inappropriate.

5BA2 IP resource contention. [8956] A device with the same IP address as the instrument exists on the same Change the IP address of the instrument or device to resolve the collision.
network.

5BA3 Start Time illegal. [8957] A malfunction was detected while synchronizing time between the PDA Confirm the network environment (cables, hubs, routers, etc.) and the
detector and the CBM-20A. ROM version of the CBM controller specified on the master server. If that
does not resolve the problem, contact your Shimadzu representative.

5BA6 The set temperature of cell is too low. [8963] The set temperature is not appropriate. Set the temperature more than 5C higher than the ambient temperature.

5BA7 Failed to detect Cell. [8964] Cell is not installed or the cell cable is not connected. Install the cell and connect the cable correctly.

5BA8 Cell is not calibrated. Register cell and adjustment and wavelength 1)An unregistered cell was installed in the instrument. 1)Perform cell registration,exposure time adjustment, and wavelength
calibration the exposure time. [8965] 2)Failed to read cell ID. calibration.
2)Check the connection of the cell cable.
5BC3 Temperature is increasing inside the instrument. [89D2] PDA Detector: Temperature is increasing inside the instrument. If the filter is clogged, replace the filter.

5BC4 Abnormal high temperature is detected inside the instrument. [89D3] 1)The suction filter on the back of the instrument is clogged. 1)If the filter is clogged, replace the filter.
2)Malfunction inside the instrument 2)Turn the power OFF and contact your Shimadzu representative.

5BC5 D2 lamp overvoltage. [89D4] 1)D2 lamp malfunction 1)Replace the D2 lamp.
2)Malfunction inside the instrument 2)Turn the power OFF and contact your Shimadzu representative.

5BC6 D2 lamp overvoltage. [89D5] 1)D2 lamp malfunction 1)Replace the D2 lamp.
2)Malfunction inside the instrument 2)Turn the power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

5BC7 Lamp housing fan rotation error. [89D6] Lamp compartment fan malfunction Turn the power OFF and contact your Shimadzu representative.

5BC8 Power heat exhaust fan rotation error. [89D7] Power heat exhaust fan malfunction Turn the power OFF and contact your Shimadzu representative.

5BC9 Polychromator is overheated. [89D8] Malfunction inside the instrument Turn the power OFF and contact your Shimadzu representative.

5BCA Heater sensor is open. [89D9] Malfunction inside the instrument Turn the power OFF and contact your Shimadzu representative.

5BCB Room sensor is open. [89DA] Malfunction inside the instrument Turn the power OFF and contact your Shimadzu representative.

5BCD Failed to receive the detector 【】. [89E2] Malfunction inside the instrument Turn the power OFF and contact your Shimadzu representative.

5BCF Undefined warning occur. [89FB] A warning occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

5BD0 An undefined error (Level 1) has occurred. [89FC] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

5BD1 An undefined error (Level 2) has occurred. [89FD] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

5BD2 An undefined error (Level 3) has occurred. [89FE] System error is occurred. Turn the power OFF and contact your Shimadzu representative.

5BD3 An undefined fatal error has occurred. [89FF] An error occurred in the PDA detector that is undefined in LabSolutions. Refer to the SPD-M30A Instruction Manual regarding error codes. If the
LabSolutions version is not compatible with the PDA detector ROM
version, update it to the most recent version.

5BD7 Operation mode is local. Set the operation mode to remote. [8B00] Operation mode is local. Set the operation mode to remote.

5BD8 System Error [8B01] System Error Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BD9 Autosampler and SFE unit are connect at the same time. [8B02] Controller: Autosampler and SFE Unit are connected at the same
time.[8B02] Information Message

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Event ID Event Detail Cause of the Event Measures

5BDA Adapter number is not correct. [8B05] SFE: Incorrect rack number.[8B05] Set values within the valid range.

5BDB Rack is not set. [8B06] The rack is not set. Set the rack correctly and restart analysis.

5BDC Rack changer connect disconnection error [8B07] The connection cable between the SFE and the rack-change is not Check the rack-changer is turned on.
connected properly. Or the rack-changer is turned off. If the rack-changer is turned on, check the RS-232C cable between the
rack-changer and the SFE is connected properly.

5BDD Needle home position error [8B10] Move to direction was faulty. Check if nothing is stuck in the movable part.
If nothing is stuck, contact your Shimadzu representative.

5BDE The needle motors slipped. [8B11] SFE: Motor has slipped. Turn the power OFF and contact your Shimadzu representative.

5BDF Needle detected foreign matter. Remove foreign matter from the SFE Needle tip detects strong force. Remedy this problem referring to the following procedure. 1. Replace the
inside. [8B12] needle.
2. Verify that the sample rack is installed correctly.
If the above procedure does not remedy the problem, contact your
Shimadzu representative.
5BE0 The home position of SFE extraction valve failed to detection. [8B20] Could not detect the home position of the SFE extraction valve. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BE1 The home position of the SFE vent valve failed to detection. [8B21] Could not detect the home position of the SFE vent valve. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BE2 Fluid leak was detected. [8B30] Eluent leak can be detected in the SFE. Stop the pump flow and then execute any action to stop the eluent leak.
See detail Instrument manual.

5BE3 The leak sensor is disconnected or short-circuited. [8B31] The leak sensor detection value is abnormal. The leak sensor may be Press the (power button) on the instrument to turn the power OFF and
disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BE4 The extraction pack is not set. [8B40] No extraction vessel was placed in the rack position. Set the extraction vessel properry.If the error message is displayed again,
press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

5BE5 The temperature of the extraction container exceeded upper temperature The temperature of the extraction vessel exceeded the [Maximum Maximum temperature must be specified 5 C higher than the extraction
limit, so the cell temperature control was turned stop. [8B41] Temperature] of the instrument parameters. vessel temperature.

5BE6 The extraction pack cell temperature control sensor is disconnected or The extraction vessel temperature sensor detection value is abnormal. Press the (power button) on the instrument to turn the power OFF and
short-circuited. [8B42] The CO2 gas sensor may be disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BE7 The temperature of the preheater exceeded upper temperature limit, so The temperature of the pre-heater exceeded the [Maximum Temperature] Maximum temperature must be specified 5 C higher than the extraction
the cell temperature control was turned stop. [8B43] of the instrument parameters. vessel temperature.

5BE8 The preheater cell temperature control sensor is disconnected or short- The pre-heater temperature sensor detection value is abnormal. The pre- Press the (power button) on the instrument to turn the power OFF and
circuited. [8B44] heater temperature sensor may be disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BE9 The set value of the extraction pack temperature is too low compared to Set temperature value is inappropriate. Temperature is specified with Set temperature higher than room temperature plus 5C.
that of room temperature. [8B45] lower than the room temperature plus 5C. (Temperature control is not stopped.)

5BEA The temperature of the extraction container has decreased. Check if the System error is occurred. Please confirm the extraction vessel has been fastened.
extraction pack is tightened. [8B46]

5BEB The extraction pack cell temperature control heater has failed. [8B47] System error is occurred. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BEC Preheater The CMD is defective. [8B48] System error is occurred. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BED The container thermosensor is disconnected. [8B49] System error is occurred. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BEE The room temperature sensor is disconnected or short-circuited. [8B50] The room temperature sensor detection value is abnormal. The room Press the (power button) on the instrument to turn the power OFF and
temperature sensor may be disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

5BF1 BPR home position failed to detection. [8B90] Could not detect the home position of the BPR motor. Press the (power button) on the instrument to turn the power OFF, and
then press the (power button) on the instrument again to turn the power
ON. Next, press [pressure button] on the instrument.
If the error message is displayed again even when this operation is
performed, press the (power button) on the instrument to turn the power
OFF and contact your Shimadzu Sales Office/distributor or a service
company designated by Shimadzu.

5BF2 SFC: Settings to local mode. Set the operation mode to remote. [8B80] Operation mode is local. Set the operation mode to remote.

5BF3 BPR motor has slipped. [8B91] The BPR motor has slipped. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BF4 The BPR heater overheated. [8B92] BPR has Over-heated. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BF5 BPR-heater control error [8B93] The BPR heater electrical controller is in error. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BF6 BPR cover is open. [8B94] BPR cover is open. Attach the BPR cover securely.

5BF7 The temperature sensor of the BPR is disconnected or short-circuited. Lamp housing temperature sensor is open or short-circuit. Press the (power button) on the instrument to turn the power OFF and
[8B95] contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BF8 The temperature sensor of the pump head is disconnected or short- Pump head temperature sensor is open or short-circuit. Press the (power button) on the instrument to turn the power OFF and
circuited. [8BA0] contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5BF9 Pump head Cooling rotation error. [8BA1] The pump head cooling fan is not rotating correctly. If anything is interfering with the fan rotation, turn the power OFF and
remove the obstruction. Ifthe obstruction cannot be removed or if the
erroroccurs from any other cause, contact yourShimadzu representative.

5BFA The pump head coolant pump has failed. [8BA2] The coolant pump for cooling the pump head has failed. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

5BFB The pump was turned stop because the pump head cooling temperature System error is occurred. Check the message and implement the necessary measures. If the
did not stable or the cooling was turned off. [8BA3] problem persists, please contact your Shimadzu representative.

5BFC Fluid leak was detected. [8BB0] Eluent leak can be detected in the BPR. Stop the pump flow and then execute any action to stop the eluent leak.
See detail Instrument manual.

5BFD The leak sensor is disconnected or short-circuited. [8BB1] The leak sensor detection value is abnormal. The leak sensor may be Press the (power button) on the instrument to turn the power OFF and
disconnected. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

5C00 Grating home position failed to detection. [0040] Motor home position sensor does not operate properly. Contact your Shimadzu representative.

5C01 The home position of filter failed to detection. [0041] Filter home position sensor does not operate properly. Contact your Shimadzu representative.

5C02 The home position of lamp failed to detection. [0042] Lamp home position sensor does not operate properly. Contact your Shimadzu representative.

5C03 The D2 Lamp does not light. [0043] Fault in deuterium lamp or in its circuits. Check the total lamp illumination time, and replace the lamp.
If the error occurs after lamp replacement, contact your Shimadzu
representative.

5C04 An overcurrent flowed through the D2 Lamp. [0044] Abnormally high current flowing through lamp. Check the total lamp illumination time, and replace the lamp.
If the error occurs after lamp replacement, contact your Shimadzu
representative.

5C05 Operation mode is local. Set the operation mode to remote. [0046] Operation mode is local. Set the operation mode to remote.

5C06 Error of the excitation-side grating motor [0047] Ex grating motor has slipped. Contact your Shimadzu representative.

5C07 Error of the fluorescent grating motor [0048] Em grating motor has slipped. Contact your Shimadzu representative.

5C08 Auto zero has been exceeded. Install the cell and Check the air bubble, Signal level is too high. Confirm the installation of the cell, no bubble in the cell.
the SENS, and the GAIN in the cell. [0049] Set SENS lower.

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Event ID Event Detail Cause of the Event Measures

5C09 The wavelength shift is greater than 1 nm. [004A] Wavelength discrepancy exceeds 1nm. 1. Cell is not installed properly
- Install cell properly
2. Error in wavelength calibration
- Run [WAVE CALIB.] (VP function) to calibrate wavelength, then run
[WAVE CHECK] to check wavelength accuracy.
3. Sample in cell is highly absorptive of UV and visible light, or large air
bubbles in sample greatly restrict amount of light transmitted through cell
at emission line wavelengths (656 & 254nm) of deuterium lamp or
mercury lamp.
- Flush the inside of the cell with a mobile phase solvent that does not
absorb light in the vicinity of above wavelength.
- Purge cell interior with air or nitrogen.
5C0A Lamp is turned off because the lamp is over-heated. [004B] The temperature of the measuring point rises to 63C or more. Check the operating environment. If you cannot find any problems, contact
your Shimadzu representative.

5C0B The lamp lighting is defective. [004C] Fault in Xe lamp or in its circuits. Check the Xe lamp operating time and replace it.
If the error persists, turn the power OFF and contact your Shimadzu
representative.
5C0C The reference data overflows. [004D] System error is occurred. Contact your Shimadzu representative.

5C0D No scan data [0050] Spectrum data was requested for output from a file which dose not Check the file number set when scanning was executed, and use that file.
contain scanned data.

5C0E The home position of the rotation valve C failed to detection. [0082] No Motor Home Position Error of RV.C has occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5C0F The home position of the rotation valve D failed to detection. [0083] No Motor Home Position Error of RV.D has occurred. Turn the power OFF and then ON again. If the error persists, turn the
power OFF and contact your Shimadzu representative.

5C10 The home position of the valve of the syringe unit failed to detection. Valve home position error has occurred. Turn the power OFF and then ON again. If the error persists, turn the
[0084] power OFF and contact your Shimadzu representative.

5C11 Fluid intake and discharge volumes of the syringe unit Settings outside The setting for suction/discharge of Syringe Unit is out of the range. Check the setting for suction/discharge of Syringe Unit.
the range. [0086]

5C12 Leak error is detected. [008C] SUBC:Leak sensor was detected leakage. Inspect the leakage from the flow line. Wipe out spilled liquid after fixing
the leakage.

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Event ID Event Detail Cause of the Event Measures

5C13 Zero glass home position error. [00A0] The home position of the zero glass drive unit cannot be properly Contact your Shimadzu representative.
detected.

5C14 Leak error is detected. [00A1] Leak detected. Inspect and repair plumbing. Wipe away leakage.

5C15 The inside of the external detector is over-heated. [00A4] Electric circuit was damaged. Contact your Shimadzu representative.

5C16 The home position of the suppressor Ch1 valve failed to detection. [00C0] Valve is not operating properly due to one of the following reasons. (1) Disassemble the valve and clean or replace the rotor and stator.
(1) The valve is stuck due to dirt or precipitates. (2) Check the connection of the cables.
(2) The valve cable is not connected properly.
(3) Problem in the valve motor or drive circuit. If those are not the cause, contact your Shimadzu representative.
5C17 The home position of the suppressor Ch2 valve failed to detection. [00C1] Valve is not operating properly due to one of the following reasons. (1) Disassemble the valve and clean or replace the rotor and stator.
(1) The valve is stuck due to dirt or precipitates. (2) Check the connection of the cables.
(2) The valve cable is not connected properly. If those are not the cause, contact your Shimadzu representative.
(3) Problem in the valve motor or drive circuit.
5C18 The voltage of suppressor Ch1 is too high. [00C2] The actual current passing through the suppressor cartridge did not reach The suppressor cartridge may have become degraded. Replace the
the preset value one minute after the start of regeneration. cartridge.

5C19 The voltage of the suppressor Ch2 is too high. [00C3] The actual current passing through the suppressor cartridge did not reach The suppressor cartridge may have become degraded. Replace the
the preset value one minute after the start of regeneration. cartridge.

5C1A Ch1's background is too high. [00C4] GAIN1 was set to 1 and the background level exceeded 100uS/cm when If background level is more than 100 uS/cm, set GAIN1 to 2 or larger.
autozero was performed.

5C1B Ch2 background is too high. [00C5] GAIN2 was set to 1 and the background level exceeded 100uS/cm when If background level is more than 100 uS/cm, set GAIN2 to 2 or larger.
autozero was performed.

5C1E Parameter was not written to EEPROM. [870E] EEPROM write error is occurred. Turn the power OFF and contact your Shimadzu representative.

5C32 The temperature sensor has a abnormality. [8728] The temperature sensor in the detector has failed. Turn the power OFF and contact your Shimadzu representative.

5C33 Abnormality in the hardware. [8729] The PCB or other circuit of the detector has failed. Turn the power OFF and contact your Shimadzu representative.

5C34 The D2 Lamp does not light. [8743] Fault in deuterium lamp or in its circuits. Turn the power OFF and contact your Shimadzu representative.

5C35 An overcurrent flowed through the D2 Lamp. [8744] Abnormally high current flowing through lamp. Turn the power OFF and contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

5C36 Lamp is turned off because the lamp is over-heated. [874B] Instrument interior temperature has risen to an abnormal level. Check to be sure that the rear fan can move, and that the exhaust vent
and side air intake are not blocked. If this error is still displayed, turn the
power OFF and contact your Shimadzu representative.

5C37 The set temperature of cell is too low. [87D0] This warning is displayed when the flow cell temperature fails to coincide Set the temperature setting to a value at least 5C above room
with temperature settings after undergoing 5 minutes or more of temperature. If the warning is still displayed, set the flow cell temperature
temperature adjustment control. This is caused by setting the flow cell to a value near or above the column oven temperature. If the temperature
temperature at a valve too close to room temperature, or setting the setting satisfies the above requirements and the warning is still displayed,
column oven at a higher temperature then the flow cell. turn the power switch OFF and contact your Shimadzu representative.

5C38 The remaining mobile phase is now below the warning volume. [5D01] The remaining mobile phase is below the warning volume. Replacement on mobile phase.

5C39 The remaining mobile phase is now below the error volume, so the pump The remaining mobile phase is below the error volume. Replacement on mobile phase.
and the oven were stopped. [5D02]

5C3A Mobile phase monitor: A value could not be successfully measured. A communication error has occurred between the mobile phase level After Check for correct connect of the bottle holder, remove the power
[5D10] indicator and the sensor. cable of the main unit and connect it again. If an error still occurs, remove
the power cable from the main unit and contact the nearest Shimadzu
Service Company or sales office.

5C3B Mobile phase monitor: Sensor is disconnected. Please make sure that the The bottle holder that has been connected previously is not connected After Check for correct connect of the bottle holder, remove the power
bottle holder is connected correctly. [5D11] now. Please ensure that all of the bottle holders you use are connected cable of the main unit and connect it again. If an error still occurs, remove
correctly. the power cable from the main unit and contact the nearest Shimadzu
Service Company or sales office.

5C3C Mobile phase monitor: A value could not be successfully measured. Measured value is out of range. Disconnect the power cable of the main unit and connect it again. If an
[5D13] error still occurs, remove the power cable from the main unit and contact
the nearest Shimadzu Service Company or sales office.

5C3D Mobile phase monitor: The zero-point values are too far from the The zero-point values are too far from the reference values. Please ensure there are no objects placed on the bottle holder and
reference values. Please ensure there are no objects placed on the bottle perform zero-point registration again. If an error still occurs, remove the
holder and perform zero-point registration again. [5D14] power cable from the main unit and contact the nearest Shimadzu Service
Company or sales office.

5C3E System controller failed to communicate with the instrument. After An error occurred in communication with the module. Check the optical link cable, turn off the system controller and each
checking the communication environment, turn off the main power and module's main power supply and restart.
restart. [2F01]

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Event ID Event Detail Cause of the Event Measures

5C3F The device checking link check on the system controller screen of the The connection with the device with link check turned on has ended. Please check the optical link cable.
system controller has been disconnected. Check the optical fiber
connection between the system controller and the device. [000A] In particular, when connection with the FRC - 10A or SIL - 10A series is
lost, be sure to turn off the main power supply of the system controller
and corresponding module and restart.

5C40 System controller failed to communicate with instrument. After checking An error occurred in communication with the module. Check the optical link cable, turn off the system controller and each
the communication environment, turn off the main power and restart. module's main power supply and restart.
[2F03]

5C41 System controller failed to communicate with instrument. After checking An error occurred in communication with the module. Check the optical link cable, turn off the system controller and each
the communication environment, turn off the main power and restart. module's main power supply and restart.
[2F05]

5C42 System controller failed to communicate with instrument. After checking An error occurred in communication with the module. Check the optical link cable, turn off the system controller and each
the communication environment, turn off the main power and restart. module's main power supply and restart.
[2F06]

5C43 System controller failed to communicate with instrument. After checking An error occurred in communication with the module. Check the optical link cable, turn off the system controller and each
the communication environment, turn off the main power and restart. module's main power supply and restart.
[2F08]

5C44 System controller failed to communicate with instrument. After checking An error occurred in communication with the module. Check the optical link cable, turn off the system controller and each
the communication environment, turn off the main power and restart. module's main power supply and restart.
[2F09]

5C45 System controller failed to communicate with instrument. After checking An error occurred in communication with the module. Check the optical link cable, turn off the system controller and each
the communication environment, turn off the main power and restart. module's main power supply and restart.
[2F0A]

5C46 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F10] If the error persists, restart both the system controller and the
workstation.

5C47 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F11] If the error persists, restart both the system controller and the
workstation.

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Event ID Event Detail Cause of the Event Measures

5C48 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F12] If the error persists, restart both the system controller and the
workstation.

5C49 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F13] If the error persists, restart both the system controller and the
workstation.

5C4A System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F14] If the error persists, restart both the system controller and the
workstation.

5C4B System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F15] If the error persists, restart both the system controller and the
workstation.

5C4C System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F16] If the error persists, restart both the system controller and the
workstation.

5C4D System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F17] If the error persists, restart both the system controller and the
workstation.

5C4E System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F18] If the error persists, restart both the system controller and the
workstation.

5C4F System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F20] If the error persists, restart both the system controller and the
workstation.

5C50 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F21] If the error persists, restart both the system controller and the
workstation.

5C51 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F22] If the error persists, restart both the system controller and the
workstation.

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Event ID Event Detail Cause of the Event Measures

5C52 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F23] If the error persists, restart both the system controller and the
workstation.

5C53 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F24] If the error persists, restart both the system controller and the
workstation.

5C54 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F25] If the error persists, restart both the system controller and the
workstation.

5C55 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F26] If the error persists, restart both the system controller and the
workstation.

5C56 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F27] If the error persists, restart both the system controller and the
workstation.

5C57 System controller failed to communicate with workstation. Check the An error occurred in communication with the workstation. Please check the communication environment (LAN cable, HUB etc).
communication environment. [2F28] If the error persists, restart both the system controller and the
workstation.

5C58 System controller failed to communicate with the instrument. After An error occurred in communication with the module. Please check the optical link cable.
checking the communication environment, turn off the main power and If the error does not resolve, turn off the main power of the system
restart. Check the communication environment. [2F30] controller and each module and restart it.

5C59 System controller failed to communicate with the instrument. After An error occurred in communication with the module. Please check the optical link cable.
checking the communication environment, turn off the main power and If the error does not resolve, turn off the main power of the system
restart. Check the communication environment. [2F31] controller and each module and restart it.

5C5A System controller failed to communicate with the instrument. After An error occurred in communication with the module. Please check the optical link cable.
checking the communication environment, turn off the main power and If the error does not resolve, turn off the main power of the system
restart. Check the communication environment. [2F32] controller and each module and restart it.

5C5B System controller failed to communicate with the instrument. After An error occurred in communication with the module. Please check the optical link cable.
checking the communication environment, turn off the main power and If the error does not resolve, turn off the main power of the system
restart. Check the communication environment. [2F33] controller and each module and restart it.

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Event ID Event Detail Cause of the Event Measures

5C5C System controller failed to communicate with the instrument. After An error occurred in communication with the module. Please check the optical link cable.
checking the communication environment, turn off the main power and If the error does not resolve, turn off the main power of the system
restart. Check the communication environment. [2F34] controller and each module and restart it.

5C5D System controller failed to communicate with the instrument. After An error occurred in communication with the module. Please check the optical link cable.
checking the communication environment, turn off the main power and If the error does not resolve, turn off the main power of the system
restart. Check the communication environment. [2F35] controller and each module and restart it.

5C5E System controller failed to communicate with the instrument. After An error occurred in communication with the module. Please check the optical link cable.
checking the communication environment, turn off the main power and If the error does not resolve, turn off the main power of the system
restart. Check the communication environment. [2F36] controller and each module and restart it.

5C5F System controller failed to communicate with the instrument. After An error occurred in communication with the module. Please check the optical link cable.
checking the communication environment, turn off the main power and If the error does not resolve, turn off the main power of the system
restart. Check the communication environment. [2F37] controller and each module and restart it.

5C60 System controller failed to communicate with workstation. Check the Because of communication error, communication with the workstation Check the network connection status. If the error cannot be removed,
communication environment. [4001] could not be done. contact your Shimadzu representative.

5C61 System controller failed to communicate with workstation. Check the Because of communication error, communication with the workstation Check the network connection status. If the error cannot be removed,
communication environment. [4004] could not be done. contact your Shimadzu representative.

5C62 The system check timed out. Perform the system check again. [8001] During system check execution, there was no response from the module Check the connection status with the module and execute the system
for a certain period of time. check again.
Contact your office, Shimadzu representative, or we specified Shimadzu
representative.

5C63 The current date and time has passed the date and time specified in the The date and time specified in the startup has passed the present date Settings a future time for the startup time.
startup. Please reset the startup date and time. [8002] and time. Settings the startup date and time again.

5C64 System controller failed to communicate with the PDA detector. Check the A workstation different from the workstation connected to the system Please check the workstation connection setting.
communication Settings (parent-child relationship). [8084] controller connected to the PDA detector. Or cancel the parent-child relationship with the system controller on the
(The system controller and the PDA in which the parent-child relationship PDA's Web screen.
is established must be controlled from the same workstation)

5C65 The number of systems in the same group has exceeded the maximum. 11 The system controller and PDA detector above the unit are Settings in 1 Please Settings 10 or less units per unit.
Make the number of systems in a group 10 or less. [80E0] the same group.

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Event ID Event Detail Cause of the Event Measures

5C66 Multiple PDA detectors tried to connect to the system controller. Check I tried to connect more than one PDA detector to one system controller. Change the Settings of PDA detector to avoid duplication of master
the communication Settings (parent-child relationship) between the controllers.
controller and the PDA detector. [80F0]

5C67 PDA detector's IP Address has been changed and the connection between PDA detector IP Addresses change. Check the Settings of the PDA detector's IP Address.
system controller and PDA detector has been disconnected. Check the
communication Settings (parent-child relationship). [80F3]

5C68 The system name Settings of the master PDA detector has been changed, The system name Settings of the PDA detector master is change. Check the Settings of the PDA detector master system name.
and the connection between system controller and PDA detector has been
disconnected. Check the communication Settings (parent-child
relationship). [80F4]

5C69 PDA detector's system name has been changed and the connection PDA detector's system name has been change. Check the Settings of the PDA detector's system name.
between system controller and PDA detector has been disconnected.
Check the communication Settings (parent-child relationship). [80F5]

5C6A PDA detector is in acquisition mode and was not able to connect to PDA detector has independently started during analysis and system Please stop analyzing the PDA detector or wait until analysis is complete.
system controller. Check the communication environment. [80F7] controller. If it is still impossible to connect to the PDA detector after the analysis is
completed, please turn off the main power supply of the system controller
and PDA detector and restart it.

5C6B The remaining autosampler rinse solution is low. Add rinse solution. The rinse solution level is below the check level. Replacement the rinse solution and reset the rinse solution quantity.
[8568]

5C6C The back-up battery for the system controller is low.\r The battery for backup the system controller is running low. If the battery for backup runs out, parameter settings can not be saved, so
If the backup-up battery runs out, the settings cannot be saved. Replace it is necessary to replace it as soon as possible.
the battery as soon as possible. [5C00] Please contact our sales office / distributor or our designated service
representative.

5C6D Precaution: system controller has reached its safety inspection. Obtain 9 years have passed since the installation date. To receive safety inspections, please contact our sales office / distributor
safety inspection. [5C01] or our designated service representative.

5C6E The backup-up parameter of the system controller has been damaged. The method file sequence file was initialization (clear). Please check / reset method file, sequence file, environment setting.
The method file and sequence file were changed. Check on the method If an error occurs every time you start up, please contact our sales office /
file and sequence file. [0003] distributor or our designated service representative.

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Event ID Event Detail Cause of the Event Measures

5C6F The backup-up parameter of the system controller has been damaged. The method file/sequence file has returned to the last start status. Please check / reset method file, sequence file, environment setting.
The method file and sequence file were changed. Check on the method If an error occurs every time you start up, please contact our sales office /
file and sequence file. [0004] distributor or our designated service representative.

5C70 The backup-up parameter of the system controller has been damaged. The method file sequence file was initialization (clear). Please check / reset method file, sequence file, environment setting.
The method file and sequence file were changed. Check on the method If an error occurs every time you start up, please contact our sales office /
file and sequence file. [0005] distributor or our designated service representative.

5C71 The backup-up parameter of the system controller has been damaged. The device setting has been initialized (cleared). Please check / reset method file, sequence file, environment setting.
The instrument information was updated. Check on the instrument If an error occurs every time you start up, please contact our sales office /
information. [0006] distributor or our designated service representative.

5C72 The external input (Alarm Input terminal) of the system controller has an An error signal was input from an external device connected to the Check the connected external device and remove the cause of the error.
Alarm Input from the external device. Follow the instruction of the external external input / output terminal ("IN" terminal) of the system controller.
device. [0008]

5C73 The connection of the instrument set in System Configuration and system I attempted to start the analysis with the device that is setting the link Check the connection of the equipment.
controller has been disconnected. Check the connection with the check not connected.
instrument. [000B]

5C74 The setting of the sample vial number is out of range. Check the The vial number set in the sequence is out of range. Please reset to the vial number corresponding to the rack.
sequence. [000F]

5C75 The autosampler was unable to recognize the rack or the rack is not The autosampler was unable to recognize rack or rack. Please check the rack.
located in the autosampler. [0019]

5C76 The setting of the sample vial number is out of range. Check the The Settings of vial numbers Settings to sequence is out of range. Please reset to the vial number corresponding to the rack.
sequence. [001D]

5C77 The setting of the sample vial number for the fraction collector is out of The setting of the start vial number (I.VIAL) or end vial number (F.VIAL) of Please set a value according to the rack.
range. Set the start number and end number according to the rack type. the fraction collector is out of range for the rack.
[0026]

5C78 System controller failed to obtain IP address. The system controller (Only when using in DHCP mode) (1) Check the communication environment (cable, HUB, etc.).
started with the IP address, 192.168.200.99. Check the communication No IP address was assigned from the DHCP server at startup. (2) Make sure that the DHCP server is working.
environment. [4101] (3) Make sure that the DHCP server is set to assign an IP address to the
system controller.

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Event ID Event Detail Cause of the Event Measures

5C79 System controller failed to extend or update the IP address. Check the (Only when using in DHCP mode) Please use the IP address lease period indefinitely so that the IP address
communication environment. [4102] An IP address was not allocated from the DHCP server when extending is not extended / updated during startup.
the lease period of the IP address.

5C7A System controller failed to extend or update the IP address. Check the (Only when using in DHCP mode) Please use the IP address lease period indefinitely so that the IP address
communication environment. [4103] An IP address was not allocated from the DHCP server when extending is not extended / updated during startup.
the lease period of the IP address.

5C7B System controller failed to communicate with the PDA detector. Check the Due to communication error, connection to the PDA detector could not be (1) Check the communication environment (cable, HUB, etc.).
communication environment. [80F1] made. (2) Turn off the main power supply of the system controller and PDA
detector and restart it.

If you can not solve it, please contact our sales office / distributor or our
designated service representative.

5C7C System controller failed to communicate with PDA detector. Check the Due to communication error, connection to the PDA detector could not be (1) Check the communication environment (cable, HUB, etc.).
communication environment. [80F2] made. (2) Turn off the main power supply of the system controller and PDA
detector and restart it.

If you can not solve it, please contact our sales office / distributor or our
designated service representative.

5C7D The injection volume setting in the sequence is out of range. Keep Injection volume exceeds [injection volume upper limit]. Please set the injection amount below [injection amount upper limit
injection volume lower than the maximum volume of injection set in value].
System Configuration. [856A]

5C7E An undefined error (Level 1) has occurred. [2E01] An undefined error occurred. Inspect the module where the error occurred and eliminate the cause of
the error.

5C7F An undefined error (Level 2) has occurred. [2E02] An undefined error occurred. Inspect the module where the error occurred and eliminate the cause of
the error.

5C80 An undefined error (Level 3) has occurred. [2E03] An undefined error occurred. Inspect the module where the error occurred and eliminate the cause of
the error.

5C81 An undefined fatal error has occurred. The instrument is stopped. [2E00] An undefined fatal error occurred. Turn off the main power of the system controller and the corresponding
module, and eliminate the cause of the error.

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Event ID Event Detail Cause of the Event Measures

5C82 The correct values were not able to be read from the AD board. The AD board malfunction detection. Turn off the main power supply of the system controller and contact our
instrument is stopped. [5C02] sales office / distributor or our designated service representative.

5C83 The correct values were not able to be read from AD board. The AD board malfunction detection. Turn off the main power supply of the system controller and contact our
instrument is stopped. [5C03] sales office / distributor or our designated service representative.

5C84 The correct values were not able to be read from AD board. The AD board malfunction detection. Turn off the main power supply of the system controller and contact our
instrument is stopped. [5C04] sales office / distributor or our designated service representative.

5C85 The correct values could not be read from AD board. The instrument is AD board malfunction detection. Turn off the main power supply of the system controller and contact our
stopped. [5C05] sales office / distributor or our designated service representative.

5C86 Failed to analyze the high-speed LC mode. Set the gradient control mode Failed to analyze the high-speed LC mode. Set the gradient control mode to standard mode.If you need the high-
to standard mode. [5C06] speed LC mode, you request safety Shimadzu representative to inspection
specified by we or we.

5C87 PDA detector: Calibration data cannot be loaded correctly. Perform Nonvolatile memory informations cannot be read. Perform calibration (wavelength calibration, absorbance compensation,
calibration again. [5A04] and linearity compensation) of the detector. If the error is not cleared, turn
off the instrument and contact our sales office / distributor or our
designated service representative.

5C88 PDA detector: Leak sensor detected a leak. Check the leakage around the Liquid is leaking from the detector. Inspect the detector for liquid leakage and wipe off the liquid around the
cell. [5A21] leak sensor.

5C89 PDA detector: Analysis data failed to be acquired. Check the Communication between instrument and workstation is not normally. Check the communication environment and operating status between
communication environment with the workstation. [5A41] instrument and workstation.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5C8A PDA detector: Analysis data failed to be acquired. Check the Communication between instrument and workstation is not normally. Check the communication environment and operating status between
communication environment with the workstation. [5A44] instrument and workstation.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5C8B PDA detector: Intensity is too high because the exposure time of PDAs is Intensity has exceeded thresholds because exposure time time is large. Calibrate the exposure time.
too long. Run recalibration on exposure time. [5A45]

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Event ID Event Detail Cause of the Event Measures

5C8C PDA detector: PDA detector failed to connect to the system controller. Communication between instrument and system controller has been Check if the LAN cable between PDA detector and system controller is
Check the communication environment. [5A51] interrupted. disconnected.
Restart both PDA detector and system controller.
Contact our sales office / distributor or our designated service
representative.

5C8D PDA detector: PDA detector failed to connect to the workstation. Check Communication between instrument and workstation has been Check the communication environment and operating status between
the communication environment. [5A52] interrupted. instrument and workstation.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5C8E PDA detector: PDA detector failed to connect to system controller. Check Communication between instrument and system controller has been Take measures (1) Check whether the LAN cable has been removed (PDA
the communication environment. [5A54] interrupted. detector main unit, PCs, hubs).
Take measures (2) Check whether the power of the PCs is turned off.
Check that the power of the hubs is not turned off.

5C8F PDA detector: PDA detector failed to connect to system controller. Check Communication between instrument and system controller has been Check if the LAN cable between PDA detector and system controller is
the communication environment. [5A55] interrupted. disconnected.
Restart both PDA detector and system controller.
Contact our sales office / distributor or our designated service
representative.

5C90 PDA detector: IP Address duplicated the IP address of other devices. The IP Address of the instrument is duplicated with other devices. Do not duplicate the IP Address.
Reset another IP address. [5A56] If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5C91 PDA detector: The acquisition time of the system controller does not The analysis start time received from the system controller is later than Restart PDA detector and system controller.
match. Restart instrument. [5A57] the current time of the PDA detector. If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5C92 PDA detector: The temperature control for the cell was stopped because The temperature-controlled flow cell control circuitry is not running Turn off the instrument and contact our sales office / distributor or our
the temperature was over the setting value. [5A61] normally. designated service representative.

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Event ID Event Detail Cause of the Event Measures

5C93 PDA detector: Flow cell temperature does not reach to set temperature. Cell temperature control for 5 minutes did not lower to set temperature. Configure the setting for the [Cell Temp.] method parameter relatively
Change the setting for the cell temperature to be room temperature plus high.
15 C min. [5A63] Change the setting for the cell temperature to be room temperature plus
15 C min.

5C94 PDA detector: flow cell is not connected. Connect the flow cell. [5A64] I start the analysis without connect the cell. Response: connect the cell to the main unit.

5C95 PDA detector: flow cell is not registered in the main unit. Register the flow Analysis was start without registering cell in the main unit. Response: Register cell in the main unit using the utility.
cell. [5A65]

5C96 PDA detector: An unregistered D2 Lamp was connected. Connect the D2 Lamp memory information be read. Connect the D2 Lamp specified by we.
recommended D2 Lamp. [5A68]

5C97 PDA detector: D2 Lamp usage time cannot be updated. Check the Data cannot be written to the D2 Lamp memory. Check the connect of the D2 Lamp. If error is not resolved, replacement
connection of the D2 Lamp. [5A69] D2 Lamp.

5C98 PDA detector: temperature of the flow sensor did not operate normally, so The cell thermosensor may be disconnected. If the error is not cleared, turn off the instrument and contact our sales
cell temperature control was stopped. [5A70] office / distributor or our designated service representative.

5C99 PDA detector: leak sensor cannot be recognized correctly. [5A78] The leak sensor may be short-circuited. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5C9A PDA detector :leak sensor cannot be recognized correctly. [5A79] The leak sensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5C9B PDA detector: The temperature sensor in the lamp housing did not The lamp house sensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
operate normally, so the cell temperature control was stopped. [5A7A] designated service representative.

5C9C PDA detector: Monochromator heater did not operate normally, so the cell The monochromator heater may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5A80] designated service representative.

5C9D PDA detector: Flow cell heater did not operate normally, so the cell The cell heater may be disconnected. If the error is not resolved after reconnecting the cell, turn off the
temperature control was stopped. [5A81] instrument and contact our sales office / distributor or our designated
service representative.

5C9E PDA detector: lamp housing heater did not operate normally, so the cell The lamp house heater may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5A82] designated service representative.

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Event ID Event Detail Cause of the Event Measures

5C9F PDA detector: The calibration data for the Undefined slots in PDA The calibration of Undefined slots is Default. Register calibration data in PDAUtility.
detector cell cannot be read normally. Perform calibration again. [5A84]

5CA0 PDA detector: The lamp was turned off because the backside fans did not Backside rotation error detected. Turn off the instrument and contact our sales office / distributor or our
operate normally. [5A85] designated service representative.

5CA1 PDA detector: D2 Lamp does not light. Replace the D2 lamp. [5AC2] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CA2 PDA detector: D2 Lamp does not light. Replace the D2 lamp. [5AC3] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CA3 PDA detector: W lamp does not light. Replace the W lamp. [5AC4] Illumination failure due to W lamp filaments running out, or Lighting Replace the W lamp.
circuits operate normally. If replacing the W lamp does not remove the error, contact our sales office
/ distributor or our designated service representative.

5CA4 PDA detector: lamp cover is open. Close the lamp cover. [5AC6] The lamp housing cover is open or the sensor is not running normally. Close the lamp housing cover.
If the error cannot be removed, replace the cover sensor.

5CA5 PDA detector: D2 Lamp does not light. Replace the D2 lamp. [5AC7] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CA6 PDA detector: The lamp was turned off because the temperature of the The lamp housing has become high-temperature. Take action in the following order.
lamp housing was too high. [5AC8] (1)Check if the instrument backside fans are blocked.
(2)Cleaning or replacement the filter of instrument backside.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CA7 PDA detector: W lamp does not light. Check the connection of W lamp. If The W lamp or W lamp lighting circuits are not operating normally. Replace the W lamp.
the error is not resolved, replace W lamp. [5AC9] If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

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Event ID Event Detail Cause of the Event Measures

5CA8 PDA detector: D2 Lamp does not light. Replace the D2 Lamp. [5ACA] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CAA PDA detector: The connection of W lamp failed to be checked. Check the The Wr lamp is not connect or the lighting circuits are not operating Take action in the following order.
connection of W lamp. If the error is not resolved, replace W lamp. [5ACC] normally. (1)Connect the connector of W lamp.
(2)Replace the W lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CAB PDA detector: W lamp failed to light. [5ACD] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CAC PDA detector: Initialization was not able to finish normally. [5AD1] Initialization of Detector failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CAD PDA detector: D2 Lamp failed to light. [5AD3] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CAE PDA detector: D2 Lamp failed to light. [5AD4] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CAF PDA detector: D2 Lamp failed to light. [5AD5] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CB0 PDA detector: The lamp was turned off because the inside fan did not Inside rotation error detected. Turn off the instrument and contact our sales office / distributor or our
operate normally. [5AD6] designated service representative.

5CB1 PDA detector: monochromator reached a high temperature, so the cell The monochromator has become high-temperature. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5AD8] designated service representative.

5CB2 PDA detector: The thermosensor of monochromator did not operate The thermosensor of the monochromator may be disconnected. Turn off the instrument and contact our sales office / distributor or our
normally, so cell temperature control was stopped. [5AD9] designated service representative.

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Event ID Event Detail Cause of the Event Measures

5CB3 PDA detector: Initialization was not able to finish normally. [5ADA] Initialization of PDA detector failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CB4 PDA detector: detector data failed to be acquired normally. [5AE2] The data processing of the Detector did not operate in normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CB5 PDA detector: D2 Lamp PCB is not operating normally. [5AE4] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CB6 PDA detector: D2 Lamp failed to be connected. Check the connection of D2 Lamp is not connect. Connect D2 Lamp.
the D2 Lamp. [5AE5]

5CB7 PDA detector: D2 Lamp failed to light. Replace the D2 lamp. [5AE6] D2 Lamp failed to light. Replacement D2 Lamp.

5CB8 PDA detector: analysis data failed to be acquired. Check the Communication between instrument and workstation is not normally. Check the communication environment and operating status between
communication environment with the workstation. [5AE7] instrument and workstation.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CB9 The PDA detector: operation panel cannot be recognized correctly. [5AE8] Communication between instrument and operation panel is not possible. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CBA PDA detector: cell temperature control Uncompliant flow cell is Cell temperature control Uncompliant cell is connect, so cell temperature Turn off the cell temperature control with method Settings.
connected. Turn cell temperature control off. [5AE9] control cannot be performed with method set temperature.

5CBB PDA detector: D2 Lamp failed to light. [5AF0] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CBC PDA detector: D2 Lamp failed to light. [5AF1] Lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CBD PDA detector: Flow cell is not compatible with the device. Connect the Flow cell is not compatible with the device. Connect the flow cell corresponding to the device.
flow cell corresponding to the device. [5AF2]

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Event ID Event Detail Cause of the Event Measures

5CBE PDA detector: Flow cell information can not be read. Check the Flow cell connection is incomplete. Or, the memory of the flow cell is not Check the installation of the flow cell.
installation of the flow cell.[5AF3] working properly. If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CBF UV detector: Detector board for micro cell cannot be recognized Detector board for micro cell cannot be recognized correctly. Check the cell type.
correctly.[5803] If you want to change the detector board for micro cell , Shimadzu
representative off the we and contact the instrument specified by
OOBsales office /Shimadzu representative or power.

5CC0 UV detector: cell temperature control Uncompliant flow cell is connected. Cell temperature control Uncompliant cell is connect, so cell temperature Turn off the cell temperature control with method Settings.
Turn cell temperature control off. [58E9] control cannot be performed with method set temperature.

5CC1 UV detector: Leak sensor detected a leak. Check the leakage from around Liquid is leaking from the detector. Inspect the detector for liquid leakage and wipe off the liquid around the
the cell. [5821] leak sensor.

5CC2 UV detector: The temperature control for cell was stopped because the The temperature-controlled flow cell control circuitry is not running Turn off the instrument and contact our sales office / distributor or our
temperature was over the setting value. [5861] normally. designated service representative.

5CC3 UV detector: Flow cell temperature does not reach to set temperature. Cell temperature control for 5 minutes did not lower to set temperature. Configure the setting for the [Cell Temp.] method parameter relatively
Change the setting for the cell temperature to be room temperature plus high.
15 C min. [5863] Change the setting for the cell temperature to be room temperature plus
15 C min.

5CC4 UV detector: flow cell is not connected. Connect flow cell. [5864] I start the analysis without connect the cell. Connect the cell to the main unit.

5CC5 UV detector: An unregistered D2 Lamp was connected. Connect the we D2 Lamp memory information be read. Connect the D2 Lamp specified by we.
recommended D2 Lamp. [5868]

5CC6 UV detector: D2 Lamp usage time cannot be updated. Check the Data cannot be written to the D2 Lamp memory. Check the connect of the D2 Lamp. If error is not resolved, replacement
connection of the D2 Lamp. [5869] D2 Lamp.

5CC7 UV detector: temperature of the flow sensor did not operate normally, so The cell thermosensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
cell temperature control was stopped. [5870] designated service representative.

5CC8 The UV detector: leak sensor cannot be recognized correctly. [5878] The leak sensor may be short-circuited. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

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Event ID Event Detail Cause of the Event Measures

5CC9 The UV detector: leak sensor cannot be recognized correctly. [5879] The leak sensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CCD UV detector: Flow cell heater did not operate normally, so the cell The cell heater may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5881] designated service representative.

5CCF UV detector: The lamp was turned off because the backside fans did not Backside rotation error detected. Turn off the instrument and contact our sales office / distributor or our
operate normally. [5885] designated service representative.

5CD0 UV detector: D2 Lamp does not light. Replace the D2 lamp. [58C2] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CD1 UV detector: D2 Lamp does not light. Replace the D2 lamp. [58C3] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CD2 UV detector: D2 Lamp does not light. Replace the D2 Lamp. [58C4] Illumination failure due to W lamp filaments running out, or Lighting Replace the W lamp.
circuits operate normally. If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CD3 UV detector: lamp cover is open. Close the lamp cover. [58C6] The lamp housing cover is open or the sensor is not running normally. Close the lamp housing cover.
If the error cannot be removed, replace the cover sensor.

5CD4 UV detector: D2 Lamp does not light. Replace the D2 lamp. [58C7] D2 Lamp or lighting circuits are not operating normally. Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CD5 UV detector: W lamp does not light. Check the connection of W lamp. If The W lamp or W lamp lighting circuits are not operating normally. Take action in the following order.
the error is not resolved, replace W lamp. [58C9] (1)Check the connect of W lamp.
(2)Replacement W lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

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Event ID Event Detail Cause of the Event Measures

5CD6 UV detector: D2 Lamp does not light. Replace the D2 lamp. [58CA] D2 Lamp or lighting circuits are not operating normally. Take action in the following order.
(1)Check whether the D2 lamp is connected.
(2)Replace the D2 lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CD7 UV detector: The connection of W lamp failed to be checked. Check the The Wr lamp is not connect or the lighting circuits are not operating Take action in the following order.
connection of W lamp. If the error is not resolved, replace W lamp. [58CC] normally. (1)Check the connect of W lamp.
(2)Replacement W lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CD8 UV detector: W lamp failed to light. [58CD] Lighting circuits are not operating normally. Take action in the following order.
(1)Check the connect of W lamp.
(2)Replacement W lamp.
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CD9 UV detector: Initialization was not able to finish normally. [58D1] Filter motor origin detection failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CDA UV detector: D2 Lamp failed to light. [58D3] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CDB UV detector: D2 Lamp failed to light. [58D4] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CDC UV detector: D2 Lamp failed to light. [58D5] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CDD UV detector: The lamp was turned off because the inside fan did not Inside rotation error detected. Turn off the instrument and contact our sales office / distributor or our
operate normally. [58D6] designated service representative.

5CE0 UV detector: Initialization was not able to finish normally. [58DA] Initialization of inside operation failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

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Event ID Event Detail Cause of the Event Measures

5CE1 UV detector: Initialization was not able to finish normally. [58DC] Initialization of inside operation failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CE2 UV detector: D2 Lamp does not operate normally. [58E4] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CE3 UV detector: D2 Lamp failed to be connected. Check the connection of the D2 Lamp is not connect. Connect D2 Lamp.
D2 Lamp. [58E5]

5CE4 UV detector: D2 Lamp failed to light. Replace the D2 lamp. [58E6] D2 Lamp failed to light. Replacement D2 Lamp.

5CE5 UV detector: D2 Lamp failed to light. [58F0] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CE6 UV detector: D2 Lamp failed to light. [58F1] Lighting circuits are not operating normally. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CE7 UV detector: Initialization was not able to finish normally. [58F2] The home detection of the grating motor failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CE8 UV detector: [58F3] Flow cell connection is incomplete. Or, the memory of the flow cell is not Check the installation of the flow cell.
working properly. If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5CE9 UV detector: result of Automatic Wavelength at startup exceeded 1nm. The Automatic Wavelength failed due to a cell mounting error, wavelength Conduct the pumping, remove air bubbles, and then run the performance
The flow cell may contain an air bubble. Start pump and flush out the air calibration error, or cause of either sample or air bubble in the cell. check to verify the wavelength accuracy.
bubble, and then Check the Wavelength accuracy again. [58F4]

5CEA UV detector: Initialization was not able to finish normally because D2 Initialization was not able to finish normally. Because the lamp cover was Please refer to the error that occurred same time
Lamp error has occurred. [58F5] opened during 0th order light detection or an error occurred during lighting
control of the D2 lamp.

5CEB UV detector: Initialization was not able to finish normally. [58F7] The home detection of the lamp switch mirror control motors failed. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CEC Column oven: system error has occurred. [5406] System error has occur. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

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Event ID Event Detail Cause of the Event Measures

5CED Column oven: system error has occurred. [5407] System error has occur. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5CEE Column oven: temperature fuse was disconnected, and the cell The temperature fuse may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [9404] designated service representative.

5CEF Column oven: The temperature control was turned off because of the The fans in the cabinet may stop. If the rotation of the fans is obstructed by foreign matter such as tubing,
detection of a rotation error in the cabinet. Remove anything that turn off the power of the instrument and then remove foreign matter. If the
interferes with the rotation of the fans and restart the instrument. [9408] error is not cleared, turn off the instrument and contact our sales office /
distributor or our designated service representative.

5CF0 Column oven: temperature control was stopped because the The thermosensor may be disconnected or short-circuited. Turn off the instrument and contact our sales office / distributor or our
thermosensor cannot be read correctly. [940C] designated service representative.

5CF1 Column oven: temperature control was stopped because the The thermosensor may be disconnected or short-circuited. Turn off the instrument and contact our sales office / distributor or our
thermosensor cannot be read correctly. [940D] designated service representative.

5CF2 Column oven: gas sensor cannot be recognized correctly, so the The gas sensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [9403] designated service representative.

5CF3 Column oven: The built-in flow-line selection valve 1 is restarted because The flow-line selection valve 1 in the column oven has detection the error. Restart the instrument. If the error is not cleared, turn off the instrument
an error is detected in the valve. [5400] and contact our sales office / distributor or our designated service
representative.

5CF4 Column oven: The built-in flow-line selection valve 2 is restarted because The flow-line selection valve 2 in the column oven has detection the error. Restart the instrument. If the error is not cleared, turn off the instrument
an error is detected in the valve. [540B] and contact our sales office / distributor or our designated service
representative.

5CF5 Column oven: gas sensor cannot be recognized correctly, so the The gas sensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [8633] designated service representative.

5CF6 Column oven: Peltier unit does not work correctly, so the temperature Peltier unit is not operating in normally. Turn off the instrument and contact our sales office / distributor or our
control is stopped. [9409] designated service representative.

5CF7 Column oven: Peltier unit does not work correctly, so temperature control The Peltier unit control circuitry may have failed. Turn off the instrument and contact our sales office / distributor or our
is stopped. [9405] designated service representative.

5CF8 Column oven: Peltier unit does not work correctly, so temperature control The Peltier unit may be disconnected. Turn off the instrument and contact our sales office / distributor or our
is stopped. [9406] designated service representative.

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Event ID Event Detail Cause of the Event Measures

5CF9 Column oven: The temperature control was stopped because of the A defective rotation of the Peltier unit fan (outside the oven unit) was Turn off the instrument and contact our sales office / distributor or our
detection of a rotation failure of the Peltier unit fan (outside the oven). detected. designated service representative.
[9407]

5CFA Column oven: The temperature control was stopped because the heater The heater is not operating normally. Turn off the instrument and contact our sales office / distributor or our
did not heat up. [8634] designated service representative.

5CFB Column oven: The temperature control was stopped because the auxiliary The auxiliary heater does not operate normally. Turn off the instrument and contact our sales office / distributor or our
heater did not heat up. [9410] designated service representative.

5CFC Column oven: The temperature control was stopped because the active The active preheater (option) may be disconnected. Turn off the instrument and contact our sales office / distributor or our
preheater (option) cannot be correctly recognized. [5401] designated service representative.

5CFD Column oven: The temperature control was stopped because the power Power exhaust heat rotation error was detected. Turn off the power of the instrument to remove foreign matter. If the error
waste heat fan detected a rotation error. [8635] is not cleared, turn off the instrument and contact our sales office /
distributor or our designated service representative.

5CFE Column oven: The temperature control was stopped because the room The room temperature sensor may be disconnected or short-circuited. Turn off the instrument and contact our sales office / distributor or our
temperature sensor cannot be read. [5409] designated service representative.

5CFF Column oven: The door is not completely closed for a long period of time. The door of the column oven is half a door status for a long period of time. Check that the door is closed securely. If it is closed securely, the door
Check that the door is closed securely. [9411] sensor may malfunction.If the error is not cleared, turn off the instrument
and contact our sales office / distributor or our designated service
representative.

5D00 Column oven: The input power was not able to be correctly recognized. The power supply voltage or power frequencies could not be recognized Turn off the instrument and contact our sales office / distributor or our
[5402] correctly. designated service representative.

5D01 Column oven: The temperature control was stopped because the Temperature control is turned off because the temperature of the column Settings the instrument parameter so that the difference between the set
temperature exceeded the upper temperature limit. Check the setting oven exceeded the maximum temperature. value of the oven temperature and [upper temperature limit] is about 5 C.
value of Maximum Temperature(T.MAX) on the column oven. [0070] If the
difference is small, the difference may exceed [upper temperature limit]
before the temperature of the column oven becomes set value.

5D02 Column oven: The temperature control was stopped because the Temperature control is turned off because the temperature of the column Settings the instrument parameter so that the difference between the set
temperature exceeded upper temperature limit. Check the setting value of oven exceeded the maximum temperature. value of the oven temperature and [upper temperature limit] is about 5 C.
Maximum Temperature(T.MAX) on the column oven. [940B] If the
difference is small, the difference may exceed [upper temperature limit]
before the temperature of the column oven becomes set value.

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Event ID Event Detail Cause of the Event Measures

5D03 Column oven: leak sensor detected a leak. Check leakage of liquid from The column oven detected a fluid leak, so the cell temperature control Inspection leakage of liquid such as flow line, and wipe off the liquid
the flow line, such as the tubing connection of the column, and wipe off was turned stop. accumulated in the drainage tray in the oven cabinet.
the liquid accumulated on the tray in the cabinet. [540A]

5D04 Column oven: The gas sensor detected organic solvent gas, so the The gas sensor in the column oven detected a organic solvent fluid leak (1) If the organic solvent leaks from the column oven inside, make a
temperature control was stopped. Check leakage of fluid from the flow and turned stop the cell temperature control. Action to prevent the tubing from leaking. Check for organic solvent gas
line, such as the tubing connection of the column. [9401] around the
(2) instrument. If there is organic solvent gas, ventilate the room
adequately.
(3) If there is no abnormality at the above two points, process the
5D06 Column oven: The temperature control was stopped because an error Error signals were input to the external input terminals, so cell Inspect the external device, and eliminate the cause of the error.
signal was inputted to external input terminal. [5403] temperature control was turned stop.

5D07 Column oven: Writing to Column Management Device (CMD) failed. Do Writing to Management Device (CMD) failed. Do not remove CMDs during during analysis or writing.
not remove CMDs during analysis or writing. [940F] If a CMD malfunction is suspected, replacement the CMD.

5D08 Column oven: The data written in the Column Management Device (CMD) The data written to Management Device (CMD) is inconsistent. Pull out the CMD or initialization the CMD.
is inconsistent. Pull out the CMD or initialize the CMD. [5408]

5D09 Column oven: The temperature set currently is too high. The high- The set temperature is too high. The high-temperature of flow-line Settings the set temperature to 85°C or less. Or remove the CMD.
temperature of flow-line selection valve or Column Management Device selection valve or Management Device (CMD) cannot be higher than 85℃
(CMD) cannot be higher than 85℃ during connecting. Change the during connect.
temperature to 85°C or lower. [5404]

5D0A Column oven: The temperature control was stopped because the leak The fluid leak sensor may be disconnected or short-circuited. Turn off the we of the we and contact the power specified by Shimadzu
sensor cannot be correctly recognized. [5405] representative or OOBsales office /Shimadzu representative.

5D0B Column oven: The temperature set currently is too low compared to the Set temperature is too low for room temperature. Check the set value of the oven temperature of the instrument parameter
room temperature. Change setting temperature because it may not reach and change the Settings to be less than or equal to 12°C if the set value
set temperature. [940E] differs by more than or equal to 12°C from the room temperature.

5D0C Column oven: The door is open in a high-temperature status. Avoid burns The column oven door is open when the column oven is at high Close the column oven door as soon as possible in mind, such as burns.
and close the door immediately. [9400] temperature. Alternately, make minute you precaution burns and so on thoroughly.

5D0D Pump: Degassing unit vacuum flow line exhibits poor airtightness. Check An sealing ability error occurred in the vacuum flow path of the degassing Check the vacuum pressure of the degassing unit. If the vacuum pressure
the vacuum pressure of the degassing unit. [5002] unit. is "NG", turn off the power of the instrument and turn on the power of the
instrument again. If the vacuum pressure is "OK", the degassing unit has
returned to auto.

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Event ID Event Detail Cause of the Event Measures

5D0E Load of the instrument spare data failed. The backup function is not This is a status in which the spare data of instrument cannot be read. You can still use this status, but the instrument information backup
working properly. [5F01] function does not work correctly and the recovery function is not available
when the data disappears. Contact your Shimadzu representative.

5D0F When the operation panel was replaced, initial settings were not set The paired ring Settings between instrument and operation panel is not You can still use this status, but the instrument information backup
correctly. The backup function is not working properly. [5F02] available. function is Disabled and the recovery function is not available when the
data disappears. Contact your Shimadzu representative.

5D10 The calibration data was initialized because the saved data was not Initialization the data because the calibration data being save is incorrect. Instrument performance may have a effective. Contact your Shimadzu
correct. Instrument performance may be affected. [5F03] representative.

5D11 Initialization the data because the user data being save is incorrect. There is no effective on instrument performance, but Check the parameter
The saved user data was initialized because the saved data was not

correct. There is no effect on instrument performance, but check the again.


parameter. [5F04]

5D12 The instrument was restarted for safety purposes due to the system error. The instrument was restarted for safety due to the occur of system error. Restart the system again. If the error is not cleared, turn off the
Restart the system again. [5F05] instrument and contact our sales office / distributor or our designated
service representative.

5D13 Pump: The pressure was too high during pump purge, so the pumping was The pressure rose during purge, so we stop the pumping. If an error message is displayed during autopurge operation, inspect the
stopped. Check for clogging in the flow line. [9116] flow line for clogging.

5D14 Pump: The pumping was stopped because the motor-cooling fan detected The motor-cooling rotation error was detected. Turn off the instrument and contact our sales office / distributor or our
an error. [9117] designated service representative.

5D15 Pump: The pumping was stopped because the leak sensor cannot be The leak sensor may be short-circuited. Turn off the instrument and contact our sales office / distributor or our
recognized correctly. [910A] designated service representative.

5D16 Pump: The pumping was stopped because leak sensor cannot be The leak sensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
recognized correctly. [910B] designated service representative.

5D17 Pump: system error has occurred. [5000] Communication between A pump and B pump of instrument is not Turn off the instrument and contact our sales office / distributor or our
possible. designated service representative.

5D18 The unit failed to connect to the panel. [5F00] Communication between instrument and operation panel is not possible. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5D19 Pump: The pumping was stopped because the pressure was higher than Feed pump: Sending was stopped because the pressure exceeded the Change the system's P.Max (the system's P.Max) to the appropriate
maximum pressure on the system. Check System P.Max setting. [8003] system pressure upper limit. Please check the system P. Max setting. values or lower the flow rate. If the Settings is correct, inspection for flow
line clogging.

5D1A Pump: pressure failed to reach P.Min, resulting in a purge, but pressure The pressure did not reach P.Min, so the purge was made. However, the Inspection leakage of flow line and, if there is no abnormality, set [P.Min]
failed to recover, resulting in the stop of pumping. Check the flow paths error occurred again, so the pumping was turned stop. of instrument parameter to the appropriate values.
for leaks, and check the minimum pressure setting. [8010]

5D1B Pump: The pumping was stopped because pressure does not reach P.Min. Pressure does not reach P.Min, so we stop the pumping. Inspection leakage of flow line and, if there is no abnormality, set [P.Min]
Check the flow paths for leaks, and check the minimum pressure setting. of instrument parameter to the appropriate values. Due to this error, the
[910F] pump will not operate for 1 minute after pumping starts.

5D1C Pump: The pumping was stopped because the home position of a motor The home position of the motors cannot detection, so pumping was Turn off the power of instrument and turn on the power of instrument
cannot be detected. Restart the instrument and start the pumping again. turned stop. again. Then start the pumping of pump. If the error is not cleared, turn off
[9110] the instrument and contact our sales office / distributor or our designated
service representative.

5D1D Pump: The pumping was stopped because the leak sensor detected a The pump detected a fluid leak, so the pumping was turned stop. Inspection leakage of fluid from the flow line, such as the tubing connect,
leak. Check leakage from the flow line and wipe off any liquid. [9111] and wipe off the valve for liquid.

5D1E Pump: The pumping was stopped because of the settings of an Pump is a compatibility mode status with an unsupported low-pressure Selection other control modes.
unsupported low-pressure gradient mode. Select another control mode. gradient mode that was Settings from system controller, so you stop the
[81E0] pumping.

5D1F Pump: The pumping was stopped because of settings of unsupported The pump is a compatibility mode status and the pumping is stop Use the constant flow pumping mode.
constant-pressure pumping mode. Use the constant flow pumping mode. because the unsupported constant-pressure pumping mode is Settings
[81E8] from the system controller.

5D20 Pump: The pumping was stopped because an error signal was inputted to Error signals were input to the external input terminals, so pumping was Inspect the external device, and eliminate the cause of the error.
the external input terminal. [81E9] turned stop.

5D21 Pump: pressure maximum P.Max occurred, so pumping was stopped. Pressure maximum P.Max, so pumping was stop. Inspection the flow line clog and, if there is no abnormality, either change
Check the flow paths for clogs, and check the maximum pressure setting. [P.Max] on the instrument parameter to the appropriate values or lower
[910E] the flow rate.

5D22 Pump: Settings of A pump and B pump in the instrument are inconsistent. The version you are using differs between A pump and B pump in You can still use this status, but the function after upgrading is
[5001] instrument. unavailable. Contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5D23 Pump: mobile phase solvent A is low. Replace the mobile phase and set The remaining amount of Mobile Phase A liquid is low. Replace the mobile phase and set the mobile phase volume again.
the mobile phase volume again. [9112]

5D24 Pump: mobile phase solvent B has been low. Replace the mobile phase The remaining amount of Mobile Phase B liquid is low. Replace the mobile phase and set the mobile phase volume again.
and set the mobile phase volume again. [9113]

5D25 Pump: mobile phase solvent C has been low. Replace the mobile phase The remaining amount of Mobile Phase C liquid is low. Replace the mobile phase and set the mobile phase volume again.
and set the mobile phase volume again. [9114]

5D26 Pump: mobile phase solvent D has been low. Replace the mobile phase The remaining amount of Mobile Phase D liquid is low. Replace the mobile phase and set the mobile phase volume again.
and set the mobile phase volume again. [9115]

5D27 Pump: The remaining amount of mobile phase A-1 solution has been The remaining amount of Mobile Phase A-1 liquid is low. Replace the mobile phase and set the mobile phase volume again.
reduced. Replace the mobile phase and set the mobile phase volume
again. [9101]

5D28 Pump: The remaining amount of mobile phase B-1 solution has been The remaining amount of Mobile Phase B-1 liquid is low. Replace the mobile phase and set the mobile phase volume again.
reduced. Replace the mobile phase and set the mobile phase volume
again. [9102]

5D29 Pump: The remaining amount of mobile phase C-1 solution has been The remaining amount of Mobile Phase C-1 liquid is low. Replace the mobile phase and set the mobile phase volume again.
reduced. Replace the mobile phase and set the mobile phase volume
again. [9103]

5D2A Pump: The remaining amount of mobile phase D-1 solution has been The remaining amount of Mobile Phase D-1 liquid is low. Replace the mobile phase and set the mobile phase volume again.
reduced. Replace the mobile phase and set the mobile phase volume
again. [9104]

5D2B Pump: The remaining amount of mobile phase A-2 solution has been The remaining amount of Mobile Phase A-2 liquid is low. Replace the mobile phase and set the mobile phase volume again.
reduced. Replace the mobile phase and set the mobile phase volume
again. [9105]

5D2C Pump: The remaining amount of mobile phase B-2 solution has been The remaining amount of Mobile Phase B-2 liquid is low. Replace the mobile phase and set the mobile phase volume again.
reduced. Replace the mobile phase and set the mobile phase volume
again. [9106]

5D2D Pump: The remaining amount of mobile phase C-2 solution has been The remaining amount of Mobile Phase C-2 liquid is low. Replace the mobile phase and set the mobile phase volume again.
reduced. Replace the mobile phase and set the mobile phase volume
again. [9107]

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5D2E Pump: The remaining amount of mobile phase D-2 solution has been The remaining amount of Mobile Phase D-2 liquid is low. Replace the mobile phase and set the mobile phase volume again.
reduced. Replace the mobile phase and set the mobile phase volume
again. [9108]

5D2F Pump: pumping failure was detected. The flow line may contain an air A sudden pressure fluctuation in the pumping was detected. The flow line may contain air bubble. Please purge mobile. \\ If the error
bubble. Perform a purge for the mobile phase. [5003] message is display again even with this operation, please inspection the
looseness of the tubing connect and the remaining mobile phase.

5D30 Autosampler: The number of lines for the pretreatment program is too The pretreatment program is above the limit (up to 255 bytes per file, Optimal the program so that the pretreatment program has fewer lines.
high. Optimize the program to reduce it. [0018] 4096 bytes per file for the entire program).

5D31 Autosampler: system error has occurred. [5200] System error has occur. Turn off the power and contact your nearest Shimadzu Service Company
or sales office.

5D33 Autosampler: Failed to communicate with the X-axis motor and Z-axis Communication with the X-axis motor and Z-axis motor control board is Contact your Shimadzu representative.
motor control board. [5202] not possible.

5D34 Autosampler: Failed to communicate with the pressure valve or You cannot communicate with the low-pressure valve or measurement Contact your Shimadzu representative.
measurement pump control board. [5203] pump control PCB.

5D35 Autosampler: Failed to communicate with the plate reading board. [5204] Cannot communicate with the plate reading board. Contact your Shimadzu representative.

5D36 Autosampler: The home position of the needle X shaft (left-right direction) There are obstacles on the needle flow line or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
failed to be detected. Check for any obstacles. [5205] problems in the drive section. contact the we or we specified Shimadzu representative.

5D37 Autosampler: The motors on the needle X shaft (left-right direction) There is an obstacle on the flow line in the X (left/right) direction, or there Check the flow line for obstacles. If no obstacle is found on the lead,
slipped. Check for any obstacles. [5206] is a mechanical problem in the drive section. contact the we or we specified Shimadzu representative.

5D38 Autosampler: The home position of the needle Y shaft (front-rear There are obstacles on the needle flow line or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
direction) failed to be detected. Check for any obstacles. [5207] problems in the drive section. contact the we or we specified Shimadzu representative.

5D39 Autosampler: The motors on needle Y shaft (front-rear direction) slipped. There is an obstacle on the flow line in the Y (front-to-rear) direction, or Check the flow line for obstacles. If no obstacle is found on the lead,
Check any obstacles. [5208] there is a mechanical problem in the drive section. contact the we or we specified Shimadzu representative.

5D3A Autosampler: The home position of the needle Z shaft (up-down direction) There are obstacles on the needle flow line or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
failed to be detected. Check for any obstacles. [5209] problems in the drive section. contact the we or we specified Shimadzu representative.

Annexure-1 [Page 270 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5D3B Autosampler: The home position of the high-pressure valve failed to be There is an increase in the torques required to rotation the valve, or there Press the Error Clear button to retry. If the error is not cleared, turn off the
detected. Retry after clearing error. [520A] are mechanical problems with the drive section. instrument and contact our sales office / distributor or our designated
service representative.

5D3C Autosampler: high-pressure valve motor slipped. Retry after clearing error. There is an increase in the torques required to rotation the valve, or there Press the Error Clear button to retry. If the error is not cleared, turn off the
[520B] are mechanical problems with the drive section. instrument and contact our sales office / distributor or our designated
service representative.

5D3D Autosampler: The Settings and adjustment information of the high- Either the high-pressure valve is disconnected or electric contact is Please Check if the high-pressure valve is disconnected. If the error is not
pressure valve were not able to be read. Check if the high-pressure valve problematic. cleared, turn off the instrument and contact our sales office / distributor
is disconnected. [520C] or our designated service representative.

5D3E Autosampler: The type of high-pressure valve is not correct. [520D] The type of high-pressure valve is not correct. Install the 6 port 2 position valve.

5D3F Autosampler: The home position of the low-pressure valve failed to be There is an increase in the torques required to rotation the valve, or there Press the Error Clear button to retry. If the error is not cleared, turn off the
detected. Retry after clearing error. [520E] are mechanical problems with the drive section. instrument and contact our sales office / distributor or our designated
service representative.

5D40 Autosampler: Low-pressure valve motor slipped. Retry after clearing error. There is an increase in the torques required to rotation the valve, or there Press the Error Clear button to retry. If the error is not cleared, turn off the
[520F] are mechanical problems with the drive section. instrument and contact our sales office / distributor or our designated
service representative.

5D41 Autosampler: The Settings and adjustment information of the low- Low-pressure valve is disconnected or electric contact is problematic. Check for low-pressure valve disconnection. If the error is not cleared,
pressure valve were not able to be read. Check if the low-pressure valve is turn off the instrument and contact our sales office / distributor or our
disconnected. [5210] designated service representative.

5D42 Autosampler: The type of low-pressure valve is not correct. [5211] The low-pressure valve type is not correct. Install the 7 port valve.

5D43 Autosampler: The front-back direction home position of the measuring Increased plunger rubbing or drive section problems. Press the Error Clear button to retry. If the error is not cleared, turn off the
pump failed to be detected. Retry after clearing error. [5212] instrument and contact our sales office / distributor or our designated
service representative.

5D44 Autosampler: The rotation direction home position of the measuring pump Increased plunger rubbing or drive section problems. Press the Error Clear button to retry. If the error is not cleared, turn off the
failed to be detected. Retry after clearing error. [5213] instrument and contact our sales office / distributor or our designated
service representative.

5D45 Autosampler: Motor of measuring pump slipped. Retry after clearing error. Increased plunger rubbing or drive section problems. Press the Error Clear button to retry. If the error is not cleared, turn off the
[5214] instrument and contact our sales office / distributor or our designated
service representative.

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Event ID Event Detail Cause of the Event Measures

5D46 Autosampler: Excessive force was applied when the needle descended. A foreign substance was detected at the tip of the needle. Turn off the power of the instrument and Check the loop to the hooks for
Check the needle drop position for obstacles. [5215] obstructions to the needle's descending operation. If the error is not
cleared, turn off the instrument and contact our sales office / distributor
or our designated service representative.

5D47 Autosampler: The temperature control was stopped because The thermosensor 1 in the warehouse detects a temperature outside the If the temperature in the cabinet exceeds the operating specifications,
thermosensor 1 detected an out-of-range temperature. Pull out the rack specifications. The thermosensor is not operating normally or the ventilate the cabinet. If the error is not cleared, turn off the instrument
and ventilate the cabinet. [5216] temperature in the cabinet is out of specification. and contact our sales office / distributor or our designated service
representative.

5D48 Autosampler: The temperature control was stopped because The thermosensor 2 in the warehouse detects a temperature outside the If the temperature in the cabinet exceeds the operating specifications,
thermosensor 2 detected an out-of-range temperature. Pull out the rack specifications. The thermosensor is not operating normally or the ventilate the cabinet. If the error is not cleared, turn off the instrument
and ventilate the cabinet. [5217] temperature in the cabinet is out of specification. and contact our sales office / distributor or our designated service
representative.

5D49 Autosampler: Cooling unit 1 has a voltage issue. Temperature control The Peltier used for temperature adjustment is not operating in normally. Turn off the instrument and contact our sales office / distributor or our
circuit was stopped because the temperature control was not operating designated service representative.
normally. [5218]

5D4A Autosampler: Cooling unit 2 has a voltage issue. Temperature control The Peltier used for temperature adjustment is not operating in normally. Turn off the instrument and contact our sales office / distributor or our
circuit was stopped because the temperature control was not operating designated service representative.
normally. [5219]

5D4B Autosampler: The temperature control was stopped due to the detection The rotation error in the cabinet was detected. Check fans in the cabinet for foreign matter. If the error is not cleared,
of a rotation error for a fan in the cabinet. Check the fan for obstacles. turn off the instrument and contact our sales office / distributor or our
[521A] designated service representative.

5D4C Autosampler: The temperature control was stopped due to the detection The rotation error in the backside was detected. Check the fans on the backside for foreign matter. If the error is not
of a rotation error for a fan in the backside. Check the fan for obstacles. cleared, turn off the instrument and contact our sales office / distributor
[521B] or our designated service representative.

5D4D Autosampler: The temperature control was stopped due to the detection Rotation error for power has been detected. Check the power fans for foreign matter. If the error is not cleared, turn off
of a rotation error for a power fan in the backside. Check the fan for the instrument and contact our sales office / distributor or our designated
obstacles. [521C] service representative.

5D4E Autosampler: sample rack was not set for a certain period of time, so A certain time sample rack was not detected. Set sample rack to start the cell temperature control.
temperature control was stopped. Set sample rack to start the
temperature control. [521D]

Annexure-1 [Page 272 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5D4F Autosampler: leak sensor detected a leak. Check leakage of liquid from Fluid leaks from tubing joints or valve gaps. Check that there is no leakage from the following place.
the flow line, such as the tubing connecting, and wipe off any liquid 1. Injection port
accumulated on the tray in the cabinet. [521E] replacement the needle seal if fluid leaks from here.
2. Valve tubing joint
If fluid leaks from the joint, tighten the tubing or replacement the tubing
and joint part with a new one.
3. If fluid leaks from the sample loop
sample loop, replacement it as a new one.
4. If leak sensor sensitivity adjustment
leak sensor reacts hypersensitively, calibration the sensor and adjustment
5D50 Autosampler: leak sensor cannot be recognized correctly. [521F] The leak sensor cannot be recognized correctly. The leak sensor may be Turn off the instrument and contact our sales office / distributor or our
disconnected. designated service representative.

5D51 Autosampler: leak sensor cannot be recognized correctly. [5220] The leak sensor cannot be recognized correctly. Leak sensor may not be Turn off the instrument and contact our sales office / distributor or our
connect. designated service representative.

5D52 Autosampler: The encoder sensor of the needle X shaft (right-left The sensor of needle X (direction) encoders is not counted to normally. Press the Error Clear button to retry. If the error is not cleared, turn off the
direction) is not operating normally. Press the Error Clear button to retry. instrument and contact our sales office / distributor or our designated
[5221] service representative.

5D53 Autosampler: The encoder sensor of needle Y shaft (front-rear direction) The sensor of needle Y shaft encoders is not counted to normally. Press the Error Clear button to retry. If the error is not cleared, turn off the
is not operating normally. Press the Error Clear button to retry. [5222] instrument and contact our sales office / distributor or our designated
service representative.

5D54 Autosampler: During analysis, the connection with the system controller During analysis disconnected the connect with system controller. Check if the optical-link cable is disconnected.
was disconnected. Check if the optical-link cable is disconnected. [5223]

5D55 Autosampler: The Sample vial is not set to the position set in the Sample vial is not set to the vial number Settings to sequence. Set sample vial to the vial number Settings in sequence.
sequence. Set sample vial to the correct position. [5224] [Hint]
If [Vial Skip] in the system settings is set to [Enabled], analysis for which
no sample vial has been set will not be executed, but the next analysis
will be executed.

5D56 Autosampler: The Sample plate is not set to the position set in the Sample plate is not set to the tray number that is Settings to sequence. Set sample plate to the tray number that is Settings to sequence.
sequence. Set sample plate to the correct position. [5225] [Hint]
If [Vial Skip] in the system settings is set to [Enabled], analysis for which
no sample vial has been set will not be executed, but the next analysis
will be executed.

Annexure-1 [Page 273 of 430]


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Event ID Event Detail Cause of the Event Measures

5D57 Autosampler: The front panel is not installed properly or the sensor for the Front panel failed to detection. Check that the front panel is correctly installed.
front panel has failed. Install the front panel properly. [5226] →→Installing the reference :front panel
If the error is not cleared, turn off the instrument and contact our sales
office / distributor or our designated service representative.

5D58 Autosampler: Analysis was stopped because the position of needle to The position of needle to plate is not adjustment. Perform adjustment of needle position to plate.
plate was not adjusted. Adjust the position of the needle. [5227]

5D59 Autosampler: Analysis was stopped because the position of needle to The position of needle to injection port is not adjustment. Adjust the position of the needle for the injection port.
injection port was not adjusted. Adjust the position of the needle. [5228]

5D5A Autosampler: Rinse solution is low. Add rinse solution. [5229] The rinse solution has run low. Addition on rinse solution.

5D5B Autosampler: Rinse solution R0 is low. Add rinse solution. [522A] The rinse solution R0 is running low. Addition the rinse solution R0.

5D5C Autosampler: Rinse solution R1 is low. Add rinse solution. [522B] The rinse solution R1 is running low. Addition the rinse solution R1.

5D5D Autosampler: Rinse solution R2 is low. Add rinse solution. [522C] The rinse solution R2 is running low. Addition the rinse solution R2.

5D5E Autosampler: Rinse solution R3 is low. Add rinse solution. [522D] The rinse solution R3 is running low. Addition the rinse solution R3.

5D5F Autosampler: Analysis was stopped because the position of needle to The position of needle to sample plate is not adjustment. Perform adjustment of needle position to sample plate.
sample plate was not adjusted. Adjust the position of the needle. [522E]

5D60 Autosampler: The sample plate type set to sample rack was not able to be The sample plate type set to sample rack could not be read correctly. Reset sample plate.
read correctly. Set sample plate again. [522F]

5D61 Autosampler: The connection with the syringe unit was lost while the The autosampler is set to use a syringe, but the syringe is not connected. Connect the syringe to the autosampler and insert the power. Or change
syringe was operating. Check that the cable is not disconnected. [5230] the setting to not use the syringe on the autosampler.

5D62 Autosampler: The vial number is out of range. Change the Setting to The Settings of vial numbers exceeds the number Together for sample Change the Settings of the vial number.
within the range. [5231] plate.

5D63 Autosampler: The injection volume exceeds the maximum range. Change Injection volume exceeds injection volume max. Change the injection volume below the injection volume max.
the injection volume to within the range. [5232]

5D64 Autosampler: pretreatment program has an error. [5233] The pretreatment program is larger than the limits (up to 255 bytes per Optimal the program so that the pretreatment program has fewer lines.
file, 4096 bytes for the entire program).

Annexure-1 [Page 274 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5D65 Autosampler: Clogging was detected in the high-pressure flow inside the Detection of clogging was made by the high-pressure flow of autosampler Process on Autopurge.
autosampler. Perform Autopurge. [5234] inside.

5D66 Autosampler :Clogging was detected on the high-pressure flow inside Detection of clogging was made by the high-pressure flow of autosampler Process on Autopurge.
autosampler. Perform Autopurge. [5235] inside.

5D67 Autosampler: The sample plate set in the instrument does not match Sample plate type does not match the type Settings in method file. Or the Check the bar code values specified in sample plate type or batch table.
analysis condition. Check the type of sample plate or the value of the bar code on the sample plate does not match the bar code values
barcode specified in the batch table. [5236] specified in batch table.

5D68 Autosampler: An undefined command is set in the pretreatment program. The command that does not exist in pretreatment program is Settings. Check on command.
Check the command. [5237]

5D69 Autosampler: An undefined variable is set in the pretreatment program. Variables that do not exist in pretreatment program are Settings. Check the variables.
Check the argument. [5238]

5D6A Autosampler: The liquid volume of the PURGE.RP or PURGE.ML command The liquid volume specified in pretreatment program's PURGE.RP or Change the Settings to within ranges.
in the pretreatment program is out of range. Change the liquid volume to PURGE.ML command exceeds set range.
within the range. [5239]

5D6B Autosampler: The aspiration speed of the PURGE.RP or PURGE.ML The aspiration rate specified in pretreatment program's PURGE.RP or Change the Settings to within ranges.
command in the pretreatment program is out of range. Change the PURGE.ML command exceeds set range.
aspiration speed to within the range. [523A]

5D6C Autosampler: The liquid volume of the pretreatment program for the The liquid volume specified during aspiration of pretreatment program Change the Settings to within ranges.
aspiration is out of range. Change the liquid volume to within the range. exceeds set range.
[523B]

5D6D Autosampler: The aspiration speed of the pretreatment program for the The aspiration rate specified during aspiration of pretreatment program Change the Settings to within ranges.
aspiration is out of range. Change the aspiration speed to within the exceeds set range.
range. [523C]

5D6E Autosampler: The liquid volume of the pretreatment program for the The liquid volume specified during discharge of pretreatment program Change the Settings to within ranges.
dispense is out of range. Change the liquid volume to within the range. exceeds set range.
[523D]

5D6F Autosampler: The dispense speed of the pretreatment program for the The discharge rate specified during discharge of pretreatment program Change the Settings to within ranges.
dispense is out of range. Change the dispense speed to within the range. exceeds set range.
[523E]

Annexure-1 [Page 275 of 430]


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Event ID Event Detail Cause of the Event Measures

5D70 Autosampler: The liquid volume of the pretreatment program for the The liquid volume specified during aspiration of pretreatment program air Change the Settings to within ranges.
aspiration of air is out of range. Change the liquid volume to within the exceeds set range.
range. [523F]

5D71 Autosampler: The aspiration speed of the pretreatment program for the The aspiration rate specified during aspiration of pretreatment program Change the Settings to within ranges.
aspiration of air is out of range. Change the aspiration speed to within the air exceeds set range.
range. [5240]

5D72 Autosampler: The MIX command of the pretreat program is not able to The needle is not in the sample vial or on the sample vial at the MIX Addition the VIAL.N command prior to MIX command and movement the
executed. Correct the pretreatment program. [5241] command process of pretreatment program. needle to the Mixing sample vial.

5D73 Autosampler: The count of iterations for the MIX command of the The count of iterations specified in the MIX command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds set range.
range. [5242]

5D74 Autosampler: The air gap volume for the MIX command of the The vertical air flow specified by MIX command of pretreatment program Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the exceeds set range.
range. [5243]

5D75 Autosampler: The aspiration volume for the MIX command of the The aspiration quantity specified in the MIX command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds set range.
range. [5244]

5D76 Autosampler: The aspiration speed for the MIX command of the The aspiration rate specified in the MIX command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds set range.
range. [5245]

5D77 Autosampler: The dispense speed for the MIX command of the The discharge rate specified in the MIX command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds set range.
range. [5246]

5D78 Autosampler: The vial number for the APPORT command of the The vial number specified in the APPORT command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds set range.
range. [5247]

5D79 Autosampler: The vial number for the APPORT command of the The vial number specified in the APPORT command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds set range.
range. [5248]

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Event ID Event Detail Cause of the Event Measures

5D7A Autosampler: The sample volume for the APPORT command of the The sample quantity specified in the APPORT command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds set range.
range. [5249]

5D7B Autosampler: The aspiration speed for the APPORT command of the The aspiration rate specified in the APPORT command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds set range.
range. [524A]

5D7C Autosampler: The needle cannot go down to the sample vial. Correct the The needle is not in the sample vial or on the sample vial. Addition such as VIAL.N command to movement the needle to sample vial.
pretreatment program. [524B]

5D7D Autosampler: When the needle goes down in the pretreatment program, When the needle of the pretreatment program is lowered, the needle is Change the Settings to within ranges.
the distance to move the needle is out of range. Change the setting to lowered more than set range.
within the range. [524C]

5D7E Autosampler: The wait time in the pretreatment program is out of range. The wait time specified in pretreatment program exceeds set range. Change the Settings to within ranges.
Change the wait time to within the range. [524D]

5D7F Autosampler: The sample volume for the GOTO command of the The file number specified in the GOTO command of pretreatment program Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the exceeds the file number specified in set range.
range. [524E]

5D80 Autosampler: The file number for the GOTO command of the pretreatment In the GOTO command of pretreatment program, there are no file headers Addition the headers.
program is out of range. Change the setting to within the range. [524F] in the file number.

5D81 Autosampler: The line number for the GOTO command of the The line number specified in the GOTO command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds the line number set range.
range. [5250]

5D82 Autosampler: A command already exists in a line which is specified with The GOTO command of pretreatment program specifies the line with the Correct the GOTO command number.
the GOTO command as a line number. Correct the line number of the command as the line number.
GOTO command. [5251]

5D83 Autosampler: A line number which is between the FOR command and The GOTO command of pretreatment program specifies the number of Correct the GOTO command number.
NEXT command is specified with the GOTO command. Correct the line lines between FOR and NEXT.
number of the GOTO command. [5252]

Annexure-1 [Page 277 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5D84 Autosampler: The line number for the GOTO command of the The line number specified in the GOTO command of pretreatment Change the Settings to within ranges.
pretreatment program is out of range. Change the setting to within the program exceeds the line number set range.
range. [5253]

5D85 Autosampler: A line number which is between the FOR command and The range number of the FORcommand line is specified in the GOTO Correct the GOTO command number.
NEXT command is specified with the GOTO command. Correct the line command between FOR and NEXT of the pretreatment program line.
number of the GOTO command. [5254]

5D86 Autosampler: The wait time in the pretreatment program is out of range. The wait time specified in pretreatment program exceeds set range. Change the Settings to within ranges.
Change the wait time to within the range. [5255]

5D87 Autosampler: The WAIT.RT command of the pretreatment program is set Pretreatment program specifies analysis time prior to start analysis. WAIT.RT command should modify pretreatment program after start
prior to start analysis. Correct the pretreatment program. [5256] analysis.

5D88 Autosampler: The wait time in the pretreatment program is out of range. The wait time specified in pretreatment program exceeds set range. Change the Settings to within ranges.
Change the wait time to within the range. [5257]

5D89 Autosampler: The file number for the CALL command of the pretreatment The file number specified in the CALL command of pretreatment program Change the Settings to within ranges.
program is out of range. Change the setting to within the range. [5258] exceeds the file number specified in set range.

5D8A Autosampler: The call count of the CALL command in the pretreatment The count of pretreatment program calls to CALL command exceeds 20. Do not more than 19 times.
program is over 19. Make the count 19 or less. [5259]

5D8B Autosampler: The set value of the EVENT in the pretreatment program is Pretreatment program's set value of EVENT command exceeds set range. Change the Settings to within ranges.
out of range. Change the setting to within the range. [525A]

5D8C Autosampler: The start analysis was processed more than twice in the The start analysis was process more than once by pretreatment program. Modify the pretreatment program so that the start analysis is one time.
pretreatment program. Correct the pretreatment program. [525B]

5D8D Autosampler: The pretreatment program has more than 19 IF commands Pretreatment program has more than 20 IF command in its IF command. Do not exceed 19.
in its IF command block. Make the number of IF commands 19 or less.
[525C]

5D8E Autosampler: There is no IF command corresponding to the ENDIF There is no IF command corresponding to the ENDIF command of Addition on IF command.
command of the pretreatment program. Add IF command. [525D] pretreatment program.

Annexure-1 [Page 278 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5D8F Autosampler: The pretreatment program has more than 19 FOR Pretreatment program has more than 20 FOR command in its FOR Do not exceed 19.
commands in its FOR command block. Make the number of FOR command.
commands 19 or less. [525E]

5D90 Autosampler: The variables specified in the FOR command of the The variables specified in the FOR command of pretreatment program are Input correct variable.
pretreatment program are incorrect. Input a correct variable. [525F] incorrect.

5D91 Autosampler: There is no FOR command corresponding to the NEXT There is no FOR command corresponding to the NEXT command of Addition on FOR command.
command of the pretreatment program. Add FOR command. [5260] pretreatment program.

5D92 Autosampler: The variable specified in the FOR command of the The variable specified in the FOR command of pretreatment program does Input correct variable.
pretreatment program does not match the variable in the NEXT command. not match the variable in NEXT command.
Input a correct variable. [5261]

5D93 Autosampler: There are no operators in the calculation expression of the There are no operators in the calculation expression of pretreatment Addition the operator.
pretreatment program. Add an operator. [5262] program.

5D94 Autosampler: The result of the calculation command in the pretreatment Result has become negative in the calculation command of pretreatment Modify the pretreatment program so that calculation result is 0 or more.
program was a negative value. Correct the pretreatment program. [5263] program.

5D95 Autosampler: The result of the calculation command in the pretreatment Result exceeds 65536 at the calculation command of pretreatment Correct the pretreatment program so that calculation result does not
program exceeds 65536. Correct the pretreatment program. [5264] program. exceed the maximum.

5D96 Autosampler: The value assigned to the variable of the pretreatment The value assigned to the variable in pretreatment program exceeds the Correct pretreatment program so that the value to be substituted does not
program exceeds the maximum value of 65536. Correct the pretreatment maximum value of 65536. exceed the maximum.
program. [5265]

5D97 Autosampler: The variables assigned to the assignment statement of the The variables assigned to the pretreatment program assignment Input correct variable.
pretreatment program are not correct. Input correct variables. [5266] statement are incorrect.

5D98 Autosampler: The variables specified in the IF command of the The variables specified in the IF command of pretreatment program are Input correct variable.
pretreatment program are incorrect. Input correct variables. [5267] incorrect.

5D99 Autosampler: There is no ENDIF command corresponding to the IF The ENDIF command corresponding to the IF command of pretreatment Addition on ENDIF command.
command of the pretreatment program. Add ENDIF command. [5268] program is not found.

Annexure-1 [Page 279 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5D9A Plate changer: The communication between the plate changer and the The communication between the plate changer and the autosampler was Check if the plate changer power is off.
autosampler was disconnected during analysis. Check if the plate changer disconnected in during analysis.
is turned off. [5269]

5D9B Plate changer: The home position of arm rotation direction failed to be There are obstacles on the flow line of the arm, or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
detected. Check for any obstacles. [526A] problems in the drive section. contact our sales office / distributor or our designated service
representative.

5D9C Plate changer: The motor rotation to the arm slipped. Check for any There are obstacles on the flow line of the arm, or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
obstacles. [526B] problems in the drive section. contact our sales office / distributor or our designated service
representative.

5D9D Plate changer: The home position of the arm Z-axis (up-down direction) There are obstacles on the flow line of the arm, or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
failed to be detected. Check for any obstacles. [526C] problems in the drive section. contact our sales office / distributor or our designated service
representative.

5D9E Plate changer: The arm Z-axis (up-down direction) motor slipped. Check There are obstacles on the flow line of the arm, or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
for any obstacles. [526D] problems in the drive section. contact our sales office / distributor or our designated service
representative.

5D9F Plate changer: The home position of the arm Y-axis (extension-retraction There are obstacles on the flow line of the arm, or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
direction) failed to be detected. Check for any obstacles. [526E] problems in the drive section. contact our sales office / distributor or our designated service
representative.

5DA0 Plate changer: The arm Y-axis (extension-retraction direction) motor There are obstacles on the flow line of the arm, or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
slipped. Check for any obstacles. [526F] problems in the drive section. contact our sales office / distributor or our designated service
representative.

5DA1 Plate changer: The home position of the arm chuck failed to be detected. There are obstacles on the flow line of the arm, or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
Check for any obstacles. [5270] problems in the drive section. contact our sales office / distributor or our designated service
representative.

Annexure-1 [Page 280 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5DA2 Plate changer: The arm chuck did not open. Check for any obstacles. There are obstacles on the flow line of the arm, or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
[5271] problems in the drive section. contact our sales office / distributor or our designated service
representative.

5DA3 Plate changer: The arm chuck did not close. Check for any obstacles. There are obstacles on the flow line of the arm, or there are mechanical Check the flow line for obstacles. If no obstacle is found on the lead,
[5272] problems in the drive section. contact our sales office / distributor or our designated service
representative.

5DA4 Plate changer: The arm chuck cannot release a sample plate. Restart the The arm chuck cannot release the sample plate. Restart instrument.
instrument. [5273]

5DA5 Plate changer: The plate in the autosampler was returned to the empty Another sampleplate is set on the stacks for which the plate in Check on sample plate.
stacks. [5274] autosampler was set.

5DA6 Plate changer: The sample plate cannot be returned to the stack because Sample plate cannot be returned to the stack because there is no space in Remove the sample plate from the stacks.
there is no space in the stack. Remove the sample plate from the stacks. the stack.
[5275]

5DA7 Plate changer: There is no specified sample plate. Set the sample plate to There is no specified sample plate. Set sample plate to the specified stacker.
the specified stacker. [5276]

5DA8 Plate changer: The arm chuck cannot grip a sample plate. Check if the The arm chuck cannot grip the sample plate. Check if sample plate is set correctly.
sample plate is set correctly. [5277]

5DA9 Plate changer: A sample plate dropped during transfer. Open the front The sample plate dropped while the sample plate was being transported. Open the front door and collect the dropped sample plate.
door and collect the dropped sample plate. [5278]

5DAA Plate changer: The thermosensor 1 detected an out-of-specification The thermosensor 1 in the warehouse detects a temperature outside the If the temperature in the cabinet exceeds the operating specifications,
temperature and the temperature control was stopped. Open the door and specifications. The thermosensor is not operating normally or the ventilate the cabinet. If the error is not cleared, turn off the instrument
ventilate the cabinet. [5279] temperature in the cabinet is out of specification. and contact our sales office / distributor or our designated service
representative.

5DAB Plate changer: The thermosensor 2 detected an out-of-specification The thermosensor 2 in the warehouse detects a temperature outside the If the temperature in the cabinet exceeds the operating specifications,
temperature and the temperature control was stopped. Open the door and specifications. The thermosensor is not operating normally or the ventilate the cabinet. If the error is not cleared, turn off the instrument
ventilate the cabinet. [527A] temperature in the cabinet is out of specification. and contact our sales office / distributor or our designated service
representative.

Annexure-1 [Page 281 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5DAC Plate changer: The voltage of the chill unit 1 was excessive. The The Peltier used for temperature adjustment is not operating in normally. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped because the temperature control circuit designated service representative.
was not operating normally. [527B]

5DAD Plate changer: The voltage of the chill unit 2 was excessive. The The Peltier used for temperature adjustment is not operating in normally. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped because the temperature control circuit designated service representative.
was not operating normally. [527C]

5DAE Plate changer: The front door is open. Close the front door. [527D] The front door is open. Close the front door.

5DAF Plate changer: The temperature control was stopped because the front The front door has been open for a certain time, so we stop the cell Close front door and start the cell temperature control.
door was open for a certain time. Close the front door and start the temperature control.
temperature control. [527E]

5DB0 Plate changer: The temperature control was stopped because a rotation The rotation error in the cabinet was detected. Check fans in the cabinet for foreign matter. If the error is not cleared,
error of the fan in the cabinet was detected. Check the fan. [527F] turn off the instrument and contact our sales office / distributor or our
designated service representative.

5DB1 Plate changer: The temperature control was stopped because a rotation The rotation error in the backside was detected. Check the fans on the backside for foreign matter. If the error is not
error of the fan in the backside was detected. Check the fan. [5280] cleared, turn off the instrument and contact our sales office / distributor
or our designated service representative.

5DB2 Plate changer: the temperature control was stopped because a rotation The rotation error on the inside of the instrument of the backside was Check the fans on the inside of the instrument of the backside for foreign
error of the power fan was detected. Restart the instrument. [5281] detected. matter. If the error is not cleared, turn off the instrument and contact our
sales office / distributor or our designated service representative.

5DB3 Autosampler: The Rotary Valve 1 in the autosampler has detected an The FCV1 in the autosampler's connect has detection the error. Check the FCV1. If the error is not cleared, turn off the instrument and
error. Check Rotary Valve 1. [5282] contact our sales office / distributor or our designated service
representative.

5DB4 Autosampler: The Rotary Valve 2 in the autosampler has detected an The FCV2 in the autosampler's connect has detection the error. Check the FCV2. If the error is not cleared, turn off the instrument and
error. Check Rotary Valve 2. [5283] contact our sales office / distributor or our designated service
representative.

5DB5 Autosampler: The Rotary Valve 3 in the autosampler has detected an The FCV3 in the autosampler's connect has detection the error. Check the FCV3. If the error is not cleared, turn off the instrument and
error. Check Rotary Valve 3. [5284] contact our sales office / distributor or our designated service
representative.

Annexure-1 [Page 282 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5DB6 Autosampler: The Rotary Valve 4 in the autosampler has detected an The FCV4 in the autosampler's connect has detection the error. Check the FCV4. If the error is not cleared, turn off the instrument and
error. Check Rotary Valve 4. [5285] contact our sales office / distributor or our designated service
representative.

5DB7 Autosampler: The Rotary Valve 5 in the autosampler has detected an The FCV5 in the autosampler's connect has detection the error. Check the FCV5. If the error is not cleared, turn off the instrument and
error. Check Rotary Valve 5. [5286] contact our sales office / distributor or our designated service
representative.

5DB8 Autosampler: The Rotary Valve 6 in the autosampler has detected an The FCV6 in the autosampler's connect has detection the error. Check the FCV6. If the error is not cleared, turn off the instrument and
error. Check Rotary Valve 6. [5287] contact our sales office / distributor or our designated service
representative.

5DB9 Autosampler: The Rotary Valve 7 in the autosampler has detected an The FCV7 in the autosampler's connect has detection the error. Check the FCV7. If the error is not cleared, turn off the instrument and
error. Check Rotary Valve 7. [5288] contact our sales office / distributor or our designated service
representative.

5DBA Autosampler: The Rotary Valve 8 in the autosampler has detected an The FCV8 in the autosampler's connect has detection the error. Check the FCV8. If the error is not cleared, turn off the instrument and
error. Check Rotary Valve 8. [5289] contact our sales office / distributor or our designated service
representative.

5DBB Autosampler: The high-pressure valve 2 has detected an error. Check the The HPV 2 in the autosampler's connect has detection the error. Check the HPV 2. If the error is not cleared, turn off the instrument and
high-pressure valve where the error is occurring. [528A] contact our sales office / distributor or our designated service
representative.

5DBC Autosampler: Sample table is not correct. [528B] Sample Table is not correct. Fix the sample table set on Autosampler.

5DBD BPR heater power abnormally stopped. [8B96] BPR heater power has failed. Please press the [power button] of the device to turn off the power and
contact your Shimadzu representative.

5DBE SFC: The inside fan did not operate normally. [8B97] BPR power fan has failed. If fan is hindered by a foreign object, press the (power button) on the
instrument to turn the power OFF and remove the foreign object. If the
foreign matter cannot be removed, or if it is caused by other causes,
please contact your Shimadzu representative.

5DBF Error in the compress cooling unit. [8BA4] The compressor has failed. Please press the [power button] of the device to turn off the power and
contact your Shimadzu representative.

Annexure-1 [Page 283 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5DC0 The compressor is overloaded. [8BA5] The compressor has failed. Check if a power supply other than 100V is connected to the cooler unit. If
it is caused by other causes, please press the (power button) on the
instrument to turn the power OFF and contact your Shimadzu
representative.

5DC1 The CO2 heater overheated. [8BA6] The CO2 heater has failed. Please press the [power button] of the device to turn off the power and
contact your Shimadzu representative.

5DC2 The CO2 temperature sensor is disconnected or short-circuited. [8BA7] There is an error in the detected value of the CO2 temperature sensor. Please press the [power button] of the device to turn off the power and
The sensor may be disconnected or shorted. contact your Shimadzu representative.

5DC3 The coolant heater overheated. [8BA8] The coolant heater has failed. Please press the [power button] of the device to turn off the power and
contact your Shimadzu representative.

5DC4 The coolant temperature sensor is disconnected or short-circuited. There is an error in the detected value of the coolant temperature sensor. Please press the [power button] of the device to turn off the power and
[8BA9] The sensor may be disconnected or shorted. contact your Shimadzu representative.

5DC5 The pump head overheated. [8BAA] The pump head heater has failed. Please press the [power button] of the device to turn off the power and
contact your Shimadzu representative.

5DC6 The cooling block sensor is disconnected or short-circuited. [8BAB] There is an error in the detected value of thecooling block temperature Please press the [power button] of the device to turn off the power and
sensor. The sensor may be disconnected or shorted. contact your Shimadzu representative.

5DC7 The heat exchanger overheated. [8BC0] The heat exchanger has failed. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

5DC8 The heat exchanger temperature sensor is disconnected or short- There is an error in the detected value of The heat exchanger temperature Please press the [power button] of the device to turn off the power and
circuited. [8BC1] sensor. The sensor may be disconnected or shorted. contact our sales office / distributor or our designated service
representative.

5DC9 The temperature of the heat exchanger has decreased. [8BC2] The heat exchanger heater has failed. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

5DCA HEAT EXCHANGER: The inside fan did not operate normally. [8BC3] The heat exchanger fan has failed. If fan is hindered by a foreign object, press the (power button) on the
instrument to turn the power OFF and remove the foreign object. If the
foreign matter cannot be removed, or if it is caused by other causes,
please contact your Shimadzu representative.

Annexure-1 [Page 284 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5DCB Autosampler: The syringe unit failed to detect the home position. [528C] The home position of the syringe driving part was not detected. There is Check if foreign matter is caught by the plunger or plunger holder of the
an obstacle in the path or a mechanical problem in the driving part. syringe. If the error is not cleared, turn off the instrument and contact our
sales office / distributor or our designated service representative.

5DCC Autosampler: The 3 way valve of the syringe unit failed to detect the home The home position of the 3-way valve was not detected. Turn off the instrument and contact our sales office / distributor or our
position. [528D] designated service representative.

5DCD Autosampler: The leak sensor of the syringe unit is disconnected or short- The value detected by the leak sensor is abnormal. The leak sensor may Turn off the instrument and contact our sales office / distributor or our
circuited. [528E] not be connected. designated service representative.

5DCE Autosampler: The syringe unit detected leak. [528F] Liquid leak was detected. Wipe off liquid and locate the leak.
If liquid leaks from the end of the syringe, reconnect the tubes connected
to the syringe holder and 3-way valve.
If liquid leaks from the syringe plunger, reinstall the syringe.
If liquid leaks from the 3-way valve, inspect the rotor and stator of the 3-
way valve and replace them if they are damaged.
If the error persists after the remedies are implemented, turn off the
instrument and contact your Shimadzu representative.

5DCF Autosampler: The saved data in the syringe unit was initialized because The stored data were incorrect and therefore initialized. This has no impact to performance of the instrument. Check again the
the data was not correct. Check the syringe parameters on the parameters of the syringe unit from the autosampler.
autosampler. [5290]

5DD0 Autosampler: Repeated injections were not completed within the data Pretreatment has not been completed within Injection Interval. Check parameters such as Injection Interval, Wait Time to Next
acquisition time. [5291] Pretreatment.

5DD4 Autosampler: Communication with FCV disconnected during analysis. The cause is that communication with the FCV whose [FCV FIX] setting is Make sure the FCV is turned on. Check if the option cable is
[5292] [1: ON] is cut off. disconnected.
If it is not necessary to detect this error, set [FCV FIX] to [0: OFF].

5DD5 Autosampler: FCV became local mode during analysis. [5293] FCV became local mode during analysis. Check if the remote LED of the FCV is lit.

5DD6 Autosampler: Error in H/W. [5294] Error in H/W. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5DD7 Autosampler: The DL.V Valve connected to the autosampler has detected The DL.V valve connected to the autosampler has detected an error. Check the power supply of the column oven where the DL.V valve is built
an error. [5295] in. Check the connection between autosampler and the DL.V module.
If the error cannot be removed, turn off the instrument and contact our
sales office / distributor or our designated service representative.

Annexure-1 [Page 285 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5DD8 Autosampler: FCV port setting is not appropriate. Check the port settings. FCV port setting is not appropriate. Check the setting of FCV ports.
[5296]

5DDA Chemical reactor: system error has occurred. [5620] System error has occur. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5DDB Chemical reactor: system error has occurred. [5621] System error has occur. Turn off the instrument and contact our sales office / distributor or our
designated service representative.

5DDC Chemical reactor: temperature fuse was disconnected, and the cell The temperature fuse may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5622] designated service representative.

5DDD Chemical reactor: The temperature control was turned off because of the The fans in the cabinet may stop. If the rotation of the fans is obstructed by foreign matter such as tubing,
detection of a rotation error in the cabinet. Remove anything that turn off the power of the instrument and then remove foreign matter. If
interferes with the rotation of the fans and restart the instrument. [5623] foreign particles cannot be removed or the error cannot be removed,
contact your Shimadzu representative.

5DDE Chemical reactor: temperature control was stopped because the The thermosensor may be disconnected or short-circuited. Turn off the instrument and contact our sales office / distributor or our
thermosensor cannot be read correctly. [5624] designated service representative.

5DDF Chemical reactor: temperature control was stopped because the The thermosensor may be disconnected or short-circuited. Turn off the instrument and contact our sales office / distributor or our
thermosensor cannot be read correctly. [5625] designated service representative.

5DE0 Chemical reactor: gas sensor cannot be recognized correctly, so the The gas sensor may be disconnected. Turn off the instrument and contact our sales office / distributor or our
temperature control was stopped. [5626] designated service representative.

5DE1 Chemical reactor: The temperature control was stopped because the The heater is not operating normally. Turn off the instrument and contact our sales office / distributor or our
heater did not heat up. [5627] designated service representative.

5DE2 Chemical reactor: The temperature control was stopped because the room The room temperature sensor may be disconnected or short-circuited. Turn off the instrument and contact our sales office / distributor or our
temperature sensor cannot be read. [5628] designated service representative.

5DE3 Chemical reactor: The door is not completely closed for a long period of The door of the oven is half a door status for a long period of time. Check that the door is closed securely. If it is closed securely, the door
time. Check that the door is closed securely. [5629] sensor may malfunction. Turn off the instrument and contact our sales
office / distributor or our designated service representative.

5DE4 Chemical reactor: The input power was not able to be correctly The power supply voltage or power frequencies could not be recognized Turn off the instrument and contact our sales office / distributor or our
recognized. [562A] correctly. designated service representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

5DE5 Chemical reactor: The temperature control was stopped because the Temperature control is turned off because the temperature of the oven Settings the instrument parameter so that the difference between the set
temperature exceeded upper temperature limit. Check the setting value of exceeded the maximum temperature. value of the oven temperature and [maximum temperaturt] is about 5 C. If
Maximum Temperature(T.MAX) on the Chemical reactor. [562B] the
difference is small, the difference may exceed [maximum temperatur]
before the temperature of the oven becomes set value.
5DE6 Chemical reactor: leak sensor detected a leak. Check leakage of liquid The oven detected a fluid leak, so the cell temperature control was turned Inspection leakage of liquid such as flow line, and wipe off the liquid
from the flow line, such as the tubing connection, and wipe off the liquid stop. accumulated in the drainage tray in the oven cabinet.
accumulated on the tray in the cabinet. [562C]

5DE7 Chemical reactor: The gas sensor detected organic solvent gas, so the The gas sensor in the oven detected a organic solvent fluid leak and (1) If the organic solvent leaks from the oven inside, make a Action to
temperature control was stopped. Check leakage of fluid from the flow turned stop the cell temperature control. prevent the tubing from leaking. Check for organic solvent gas around the
line, such as the tubing connection. [562D] (2) instrument. If there is organic solvent gas, ventilate the room
adequately.
(3) If there is no abnormality at the above two points, process the
calibration of gas sensor sensitivity.
5DE8 Chemical reactor: The temperature control was stopped because an error Error signals were input to the external input terminals, so cell Inspect the external device, and eliminate the cause of the error.
signal was inputted to external input terminal. [562E] temperature control was turned stop.

5DE9 Chemical reactor: The temperature control was stopped because the leak The fluid leak sensor may be disconnected or short-circuited. Turn off the instrument and contact our sales office / distributor or our
sensor cannot be correctly recognized. [562F] designated service representative.

5DEA Chemical reactor: The temperature set currently is too low compared to Set temperature is too low for room temperature. Check the set value of the oven temperature of the instrument parameter
the room temperature. Change setting temperature because it may not and change the Settings to be less than or equal to 12 C if the set value
reach set temperature. [5630] differs by more than or equal to 12 C from the room temperature.

6500 The backup parameters of the controller are corrupted. The method file The backup parameters of the controller are corrupted. The method file Set the method and sequence again.
and sequence file were initialized. and sequence file were initialized.

6501 The backup parameters of the controller are corrupted. The method file The method and sequence are returned to the same condition as when Check the method and sequence.
and sequence file were initialized. the instrument was last started because the backup parameters of the
controller are corrupted.

6502 Illegal backup parameter on the instrument. System information has been Instrument information (system name, group name) was initialized Set the instrument information (system name, group name) again on the
changed. because an error was found in the backup parameters on the instrument. instrument.

6503 Product type of the instrument is incorrect. Product type of the instrument is incorrect. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

6504 Connection between the external detector and the instrument was Communication is no longer possible with the external detector connected Check whether the external detector power is ON.
disconnected. to the optical cable connector on the instrument. If the external detector power is ON, check that the optical cable is
connected correctly.
6505 Communication between the instrument and the workstation was Communication between the instrument and the workstation was Check the network connection status. If the error is not resolved, contact
disconnected. disconnected. your Shimadzu Sales Office/distributor or a service company designated
by Shimadzu.

6506 Check the network connection status. If the error is not resolved, contact
The buffer memory used for transmitting data from the instrument to the
The buffer memory of the controller has overflowed. your Shimadzu Sales Office/distributor or a service company designated
workstation is full.
by Shimadzu.

6507 Check the network connection status. If the error is not resolved, contact
The buffer memory used for transmitting data from the instrument to the
The buffer memory of the controller has overflowed. your Shimadzu Sales Office/distributor or a service company designated
workstation is full.
by Shimadzu.

6508 The instrument has started with the IP address "192.168.200.96" because The instrument has started with the IP address "192.168.200.96" because Contact the network administrator. Set the IP address settings (automatic
it failed to automatically obtain an IP address. it failed to automatically obtain an IP address. acquisition/manual setting) to the correct settings.

6509 IP address renewal/refresh failed. Contact the network administrator. Set the IP address settings (automatic
The instrument restarted because IP address renewal/refresh failed.
acquisition/manual setting) to the correct settings.

650B The maximum number of systems (10) that can be registered in the same Check the number of instruments connected to the instrument group
More than 10 instruments are connected to the same group.
group was exceeded. where the error has occurred.

650C An error occurred in communication between the replacement pump and Clear the error. If the error occurs again, contact your Shimadzu Sales
A timeout occurred in communication between the pump and controller.
controller, and the communication was disconnected. Office/distributor or a service company designated by Shimadzu.

650D An error occurred in communication between the replacement pump and


An error occurred in communication between the pump and controller. Clear the error.
controller, but the error recovered.

650E A timeout occurred in communication between the autosampler or column An error occurred in communication between the autosampler or column Clear the error. If the error occurs again, contact your Shimadzu Sales
oven and controller. oven and controller, and the communication was disconnected. Office/distributor or a service company designated by Shimadzu.

650F An error occurred in communication between the autosampler or column An error occurred in communication between the autosampler or column Clear the error. If the error occurs again, contact your Shimadzu Sales
oven and controller. oven and controller, but the error recovered. Office/distributor or a service company designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

651A conditions.
There is no sample vial set at the vial number specified in the acquisition [Hint]
There is no sample vial set in the autosampler rack.
conditions. If [Vial Skip] in the system settings on the instrument is [Enabled],
acquisitions for which there is no sample vial set are not executed, and
the next acquisition is ex
651B The sample cooler did not stabilize at the set temperature during
The temperature of the sample cooler was not stable. Check whether there are any problems with the sample cooler.
validation and calibration for the instrument.

651C Check whether the power was turned OFF via the instrument console or
The instrument power was turned OFF during analysis. The instrument power was turned OFF during acquisition. the work station. If the power was not turned off, check the condition of
the power supply.

651D Clear the error. If the error occurs again, contact your Shimadzu Sales
An error occurred in communication between the detector and controller. An error occurred in communication between the detector and controller.
Office/distributor or a service company designated by Shimadzu.

651E There is no sample vial set for the next acquisition in the autosampler When overlapping injection is run, the sample vial is not set in the vial Clear the error. If the error occurs again, contact your Shimadzu Sales
rack. number specified for the next acquisition. Office/distributor or a service company designated by Shimadzu.

653A Press the (power button) on the instrument to turn the power OFF and
The leak sensor of the pump is malfunctioning. The leak sensor of the pump is malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

653B Press the (power button) on the instrument to turn the power OFF and
The leak sensor of the pump has detected an abnormal. The leak sensor of the pump has detected an abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

653C Press the (power button) on the instrument to turn the power OFF and
The backup parameters of the pump are corrupted. The backup parameters of the pump are corrupted. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

653D Press the (power button) on the instrument to turn the power OFF and
The consumable count data of the pump is corrupted. The consumable count data of the pump is corrupted. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

653E Inspect for blockages in the flow paths, and if there are no problems,
The pump pressure exceeded the maximum pressure. Check the flow
The replacement pump pressure exceeded the maximum pressure. adjust the [maximum pressure] in the instrument parameters to a suitable
paths for blockages, and check the maximum pressure setting.
value or reduce the replacement flow rate.

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Event ID Event Detail Cause of the Event Measures

653F
Inspect for liquid leaks in the flow paths, and if there are no problems,
The pump pressure did not reach the minimum pressure. Check the flow
The replacement pump pressure did not reach the minimum pressure. adjust the [minimum pressure] in the instrument parameters to a suitable
paths for leaks, and check the minimum pressure setting.
value. This error is not activated for one minute after the start of pumping.

655A The leak sensor in the autosampler low pressure valve is malfunctioning. The leak sensor in the autosampler low pressure valve is malfunctioning. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

655B The leak sensor in the autosampler high pressure valve has detected an The leak sensor in the autosampler high pressure valve has detected an Press the (power button) on the instrument to turn the power OFF and
abnormal. abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

655C The leak sensor in the autosampler high pressure valve is malfunctioning. The leak sensor in the autosampler high pressure valve is malfunctioning. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

655D Heater is turned off because the temperature sensor in autosampler rack Heater is turned off because the temperature sensor in autosampler rack Press the (power button) on the instrument to turn the power OFF and
L is malfunctioning. L is malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

655E Heater is turned off because the temperature sensor in autosampler rack Heater is turned off because the temperature sensor in autosampler rack Press the (power button) on the instrument to turn the power OFF and
L has detected an abnormal. L has detected an abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

655F Heater is turned off because the temperature sensor in autosampler rack Heater is turned off because the temperature sensor in autosampler rack Press the (power button) on the instrument to turn the power OFF and
R is malfunctioning. R is malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

656A Could not detect the X-direction home position of the autosampler needle. Could not detect the X-direction home position of the autosampler needle. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

656B Could not detect the Y-direction home position of the autosampler needle. Could not detect the Y-direction home position of the autosampler needle. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

656C Could not detect the Z-direction home position of the autosampler needle. Could not detect the Z-direction home position of the autosampler needle. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

656D Failed to be detected by the forward and backward home position sensor Failed to be detected by the forward and backward home position sensor Press the (power button) on the instrument to turn the power OFF and
of the autosampler measuring pump. of the autosampler metering pump. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

656E There is no sample vial set in the autosampler rack. There is no sample vial set at the vial number specified in the acquisition Set a sample vial at the vial number specified in the acquisition
conditions. conditions.
[Hint]
If [Vial Skip] in the system settings on the instrument is [Enabled],
acquisitions for which there is no sample vial set are not executed, and
656F Could not detect the home position of the autosampler low pressure valve. Could not detect the home position of the autosampler low pressure valve. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

657A Rack plate L cooler was switched off because there was no rack set in The left side sample cooler temperature adjustment was stopped because Sample cooler temperature adjustment restarts when a left side rack is
autosampler rack plate L for more than 30 minutes. the left side rack was not set for more than 30 minutes. set.

657B Rack plate R cooler was switched off because there was no rack set in The left side sample cooler temperature adjustment was stopped because Sample cooler temperature adjustment restarts when a right side rack is
autosampler rack plate R for more than 30 minutes. the right side rack was not set for more than 30 minutes. set.

657C The setting for the autosampler sample vial number is outside the setting The vial number that is outside of the setting range for the set plate is Check the acquisition conditions.
range. specified in the sequence. Also, check whether the plate is set correctly.

657D The autosampler needle X-direction motor has slipped. The autosampler needle X-direction motor has slipped. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

657E The autosampler needle Y-direction motor has slipped. The autosampler needle Y-direction motor has slipped. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

657F The remaining autosampler rinse solution is low. The remaining autosampler rinse solution is low. Replenish the autosampler rinse solution.

659A The detector cell temperature does not lower to the set temperature. The temperature control cell temperature does not lower to the set Set the [Cell Temperature] settings in the instrument parameters to a
temperature even after 5 minutes have elapsed. higher setting.
Change the cell temperature to a setting higher than room temperature +
15C.

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Event ID Event Detail Cause of the Event Measures

659B The setting of the detector cell temperature is outside the permissible The [Cell Temperature] settings in the instrument parameters are set to a Set the [Cell Temperature] of the instrument parameters to a value within
range. value outside the setting range. the setting range.

659C The leak sensor of the detector is malfunctioning. The leak sensor of the detector is malfunctioning. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

659D The lamp is turned off because the temperature sensor of the detector The lamp is turned off because the temperature sensor of the detector Press the (power button) on the instrument to turn the power OFF and
lamp housing is malfunctioning. lamp housing is malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

659E The D2 lamp cannot light because the lamp current of the detector is too There is a fault in the D2 lamp or a fault in the lighting circuit. Replace the D2 lamp.
large. If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

659F The D2 lamp cannot light because the lamp current of the detector is too A lighting defect has occurred due to a broken filament in the D2 lamp or Replace the D2 lamp.
small. a fault in the constant current circuit, a lighting malfunction has occurred If the error is not resolved, press the (power button) on the instrument to
due to the lamp's life span, or there is a lighting defect due to a fault in turn the power OFF and contact your Shimadzu Sales Office/distributor or
the lamp itself. a service company designated by Shimadzu.

65A0 The W lamp cannot light because the lamp current of the detector is too This is a lighting defect caused by a broken filament in the W lamp, or due Replace the W lamp.
small. to a fault in the lighting circuit. If the error is not resolved by replacing the W lamp, contact your
Shimadzu Sales Office/distributor or a service company designated by
Shimadzu.
65A1 The detector lamp housing cover is open. Turn the lamp off. The lamp house cover is open or there is a fault in the cover sensor. Close the lamp house cover.
If the error is not resolved, replace the cover sensor.

65A2 The D2 lamp cannot light because the heater current of the detector is too There is a fault in the D2 lamp or a fault in the lighting circuit. Replace the D2 lamp.
large. If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

65A3 The lamp is turned off because the temperature of the detector lamp The lamp is turned off because the temperature of the detector lamp Follow the procedures below in the following order.
housing is high. housing is high. (1) Check whether the fan on the rear of the instrument is obstructed.
(2) Clean or replace the filters on the rear, left side and lamp front side
(rear of the lamp house cover) of the instrument.
If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

65A4 The W lamp cannot light because the lamp current of the detector is too There is a fault in the W lamp lighting circuit. Replace the W lamp.
large. If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

65A5 The D2 lamp cannot light because the heater current of the detector is too There is a fault in the D2 lamp or a fault in the lighting circuit. Replace the D2 lamp.
small. If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

65A6 The detector D2 lamp is not connected. The D2 lamp connector is not connected. Follow the procedures below in the following order.
Alternatively, the D2 lamp cable is broken or there is a fault in the board. (1) Check the connection with the D2 lamp.
(2) Replace the D2 lamp.
(3) Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.
65A7 The detector W lamp is not connected. The W lamp connector is not connected. Follow the procedures below in the following order.
Alternatively, the W lamp cable is broken or there is a fault in the board. (1) Connect the W lamp connector.
(2) Replace the W lamp.
(3) If the error is not resolved, press the (power button) on the instrument
to turn the power OFF and contact your Shimadzu Sales Office/distributor
or a service company designated by Shimadzu.
65A8 The W lamp cannot light because the lamp voltage of the detector is too There is a fault in the lighting circuit. Press the (power button) on the instrument to turn the power OFF and
large. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65A9 Could not detect the filter home position in the detector. Could not detect the filter home position in the detector. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

65AA The temperature of the detector board is high. The temperature of the detector board is high. Follow the procedures below in the following order.
(1) Check whether the fan on the rear of the instrument is obstructed.
(2) Clean or replace the filters on the rear, left side and lamp front side
(rear of the lamp house cover) of the instrument.
(3) If the error is not resolved, press the (power button) on the instrument
to turn the power OFF and contact your Shimadzu Sales Office/distributor
or a service company designated by Shimadzu.

65AB The D2 lamp cannot light because the lamp voltage of the detector is too There is a fault in the lighting circuit. Press the (power button) on the instrument to turn the power OFF and
large. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65AC The D2 lamp cannot light because the heater voltage of the detector is There is a fault in the lighting circuit. Press the (power button) on the instrument to turn the power OFF and
too large. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65AD The lamp is turned off because a rotation problem was detected in the The lamp is turned off because a rotation problem was detected in the Press the (power button) on the instrument to turn the power OFF and
detector fan. detector fan. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65AE Heater is turned off because the temperature of the spectrometer is high. Heater is turned off because the temperature of the spectrometer is high. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65AF Heater is turned off because the temperature sensor of the spectrometer Heater is turned off because the temperature sensor of the spectrometer Press the (power button) on the instrument to turn the power OFF and
is malfunctioning. is malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65B0 Failed to receive the detector signal. Failed to receive the detector signal. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65B1 Could not detect the filter home position in the detector. Could not detect the filter home position in the detector. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65B2 Could not detect the grating home position in the detector. Could not detect the grating home position in the detector. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

65B3 The spectrometer temperature does not reach the set temperature. The spectrometer temperature does not reach the set temperature. Contact your Shimadzu Sales Office/distributor or a service company
Heater is turned off. Heater is turned off. designated by Shimadzu.

65B4 Failed to receive the detector signal. Failed to receive the detector signal. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65B5 Failed to read or write the detector calibration data. Failed to read or write the detector calibration data. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65B6 Results of wavelength accuracy check at instrument startup differ by Results of wavelength accuracy check at instrument startup differ by Perform replacement to remove the bubbles, and then check the
more than 1nm. There may be bubbles in the flow cell. more than 1nm. There may be bubbles in the flow cell. wavelength accuracy using the performance check of the instrument.

65B7 The lamp is turned off because the temperature of the detector board is The fan and the inspiratory port are closed or a fault in the lighting circuit. Follow the procedures below in the following order.
high. (1) Check whether the fan on the rear of the instrument is obstructed.
(2) Clean or replace the filters on the rear, left side and lamp front side
(rear of the lamp house cover) of the instrument.
If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

65B8 The instrument is turned off because the ADC module on the board is The instrument is turned off because the ADC module on the board is Press the (power button) on the instrument to turn the power OFF and
malfunctioning. malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65B9 Heater is turned off because of malfunctioning. The heater of the spectrmeter is short or there is a fault in the circuit. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65BA An unregistered D2 Lamp was connected. Connect the recommended D2 D2 Lamp memory information be read. Connect the D2 Lamp specified by we.
Lamp.[93F5]

65BB D2 Lamp usage time cannot be updated. Check the connection of the D2 Data cannot be written to the D2 Lamp memory. Check the connect of the D2 Lamp. If error is not resolved, replacement
Lamp.[93F6] D2 Lamp.

65C0 The column oven door is open when the column oven is at high The column oven door is open when the column oven is above 50C. Clear the error. The alarm sound and error message disappear. Be careful
temperature. Close the column oven door as soon as possible in mind, of burns, etc., when performing this work.
such as burns.

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Event ID Event Detail Cause of the Event Measures

65C1 Heater is turned off because liquid leak was detected inside the column Heater is turned off because liquid leak was detected inside the column Follow the procedures below in the following order.
oven. oven. (1) If organic solvents have leaked inside the column oven, take the
necessary steps to prevent leakage from the pipes.
(2) Check whether there are any organic solvent gases near the
instrument. If organic solvent gases are found, thoroughly.
(3) If there are no problems in the above two points, calibrate the
sensitivity of the gas sensor.
65C2 An error was detected with the flow channel selection valve in the column An error was detected with the flow channel selection valve in the column Press the (power button) on the instrument to turn the power OFF and
oven. oven. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65C3 The gas sensor of the column oven has detected an abnormal. The gas sensor of the column oven has detected an abnormal. Press the (power button) on the instrument to turn the power OFF and
contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65C4 Heater is turned off because the thermal fuse of the column oven has Heater is turned off because the thermal fuse of the column oven has Press the (power button) on the instrument to turn the power OFF and
blown. blown. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65C5 Heater is turned off because the Peltier unit of the column oven has Heater is turned off because the Peltier unit of the column oven has Press the (power button) on the instrument to turn the power OFF and
detected an abnormal. detected an abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65C6 Heater is turned off because the Peltier unit of the column oven has Heater is turned off because the Peltier unit of the column oven has Press the (power button) on the instrument to turn the power OFF and
detected an abnormal. detected an abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65C7 Heater is turned off because a rotation problem was detected in the Heater is turned off because a rotation problem was detected in the Press the (power button) on the instrument to turn the power OFF and
Peltier unit fan(outside) of the oven. Peltier unit fan(outside) of the oven. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65C8 Heater is turned off because a rotation problem was detected in the Heater is turned off because a rotation problem was detected in the If obstructions such as pipes, etc. are preventing the fan from rotating,
Peltier unit fan(inside) of the oven. Peltier unit fan(inside) of the oven. press the (power button) on the instrument to turn the power OFF, and
remove the obstruction. If the obstruction cannot be removed or if the
error is not resolved, contact your Shimadzu Sales Office/distributor or a
service company designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

65C9 Heater is turned off because the Peltier unit of the column oven has Heater is turned off because the Peltier unit of the column oven has Press the (power button) on the instrument to turn the power OFF and
detected an abnormal. detected an abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65CA The room temperature sensor of the instrument has detected an The room temperature sensor of the instrument has detected an Press the (power button) on the instrument to turn the power OFF and
abnormal. abnormal. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65CB Heater is turned off because the temperature of the column oven The temperature of the column oven exceeded the [Maximum Set the setting values so that the difference between the column oven
exceeded the maximum temperature. Temperature] of the instrument parameters. temperature setting value in the simple parameters and [Maximum
Temperature] in the instrument parameters is approximately 5C.
If the difference is too small, the column oven temperature may exceed
the [Maximum Temperature] set in the method parameters before
reaching the column oven temperature setting value.

65CC Heater is turned off because the temperature sensor of the column oven Heater is turned off because the temperature sensor of the column oven Press the (power button) on the instrument to turn the power OFF and
is malfunctioning. is malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65CD Heater is turned off because the temperature sensor of the column oven Heater is turned off because the temperature sensor of the column oven Press the (power button) on the instrument to turn the power OFF and
is malfunctioning. is malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

65CE The column oven temperature setting is too low compared to the room The column oven temperature setting is too low compared to the room Check the column oven temperature setting value in the instrument
temperature. temperature. parameters.

[In the case of LC-2030Plus/LC-2040Plus series]


If the difference between the setting value and room temperature is
greater than 12C, change the settings so that the difference is less that
12C.

65CF Failed to write to the column management device (CMD). CMD is malfunctioning. If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

65D0 Heater is turned off because the heater of the column oven is Heater is turned off because the heater of the column oven is Press the (power button) on the instrument to turn the power OFF and
malfunctioning. malfunctioning. contact your Shimadzu Sales Office/distributor or a service company
designated by Shimadzu.

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Event ID Event Detail Cause of the Event Measures

65D1 The upper part of the column oven door may be open. Alternatively, the The upper part of the column oven door may be open. Alternatively, the First, check that the column oven door is closed correctly.
column oven door sensor is malfunctioning. column oven door sensor is malfunctioning. If the error is not resolved, press the (power button) on the instrument to
turn the power OFF and contact your Shimadzu Sales Office/distributor or
a service company designated by Shimadzu.

6600 pH Monitor is not connected. pH Monitor is not connected. Check the instrument status and the cable connections.

660D Failed to initialize the connection to the pH Monitor. Failed to initialize a connection to the pH Monitor system. (1) Check the instrument status and the cable connections.
(2) Check the communication setting is set correctly in the configuration
settings.
6613 This pH Monitor is already used. The PHM is already in use by another instrument. Check that the instrument to be used is correct.

6651 PHM cannot start after the analysis runs. PHM analysis did not start. Make sure that the system controller relays are set appropriately in the
system configuration, and that the cables are connected correctly.

6659 PHM: Internal Error. The software does not work propery. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

6660 PHM: System error. An error occurred in the instrument that is undefined in the software. Refer to the Instruction Manual regarding error codes. If the software
version is not compatible with the instrument ROM version, update it to
the most recent version.

6670 PHM: pH sensor error.[8001] The ADC in pH sensor head does not work propery. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

6671 PHM: pH sensor system error.[8002] The pH sensor does not work propery. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

6672 PHM: pH sensor communication error.[8003] An error occurred in communication with the pH sensor module. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

6673 PHM: The pH value exceeded the upper limit.[8004] The measured pH value exceeded the upper warning threshold. Check the mobile phase preparation and pump conc. settings. The
instrument can be used in this status, but it is recommended to check the
column and analysis results are not affected.

6674 PHM: The pH value is less than the lower limit.[8005] The measured pH value is below the lower warning threshold. Check the mobile phase preparation and pump conc. settings. The
instrument can be used in this status, but it is recommended to check the
column and analysis results are not affected.

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Event ID Event Detail Cause of the Event Measures

6675 PHM: Fluid leak was detected.[8006] Leak was detected on the instrument. Remove the cause of leakage, and wipe off the liquid on the leak sensor.

6676 PHM: The leak sensor is disconnected.[8007] Leak sensor malfunctions (probably due to broken / disconnected wire). Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

6677 PHM: The leak sensor is short-circuited.[8008] Leak sensor malfunctions. Turn the power off and turn it again. If the error persists, contact your
Shimadzu representative.

6678 PHM: The instrument is not calibrated.[8009] pH calibration was not performed properly. Perform pH calibration using PHM utilities.

6679 PHM: The interval time of the calibration is passed.[8010] The validity of the pH calibration was expired. Perform pH calibration using PHM utilities.

667A PHM: PHM failed to connect to the workstation.[8011] The error has occurred in communication to PC. If the software operated correctly, check for abnormality on the LAN
interface for communication between the PHM and PC.

7203 Download the Instrument Parameters. Data acquisition cannot be started. Data acquisition cannot be started since the instrument parameters have Download the instrument parameters, and start data acquisition.
not been downloaded.

7204 Data acquisition cannot be started. Data acquisition cannot be started for some reason. Close the sub-window, and perform the operation again. Try again after
making sure that the network is connected correctly in the case of a
network configuration.

7211 The data have not been acquired from the instrument. The data The buffer memory of the instrument is full since the data have not been Check the communication environment and operating status of the
acquisition is stopped. acquired from the instrument. instrument and the workstation.
If the error is not resolved, turn the power OFF and contact your Shimadzu
Sales Office/distributor or a service company designated by Shimadzu.

7300 MS: Timeout occurred in the communication with the MS. There was no response from the MS within the specified period of time. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

7301 MS: Received analysis data is abnormal. System error is occurred. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

7302 MS: Communication with MS was not achieved within the specified Communication was attempted for the specific number of time and there Check the cable and power supply, turn OFF the power of all equipment
number of retry counts. was no response from the MS. including the PC, and restart them.

7303 MS: A hardware error occurred during communication with the MS. A hardware error occurred during communication with the MS (mass Check the cable and power supply, turn OFF the power of all equipment
spectrometer unit). including the PC, and restart them.

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Event ID Event Detail Cause of the Event Measures

7304 MS: MS unit is busy. The MS unit does not receive signals. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

7305 MS: A command that cannot be used for communication with the MS was Communication with the MS cannot be normally achieved for some Check the cable and power supply, turn OFF the power of all equipment
used. reason. including the PC, and restart them.

7306 Parameters to be set for the MS are not correct. Communication with the MS cannot be normally achieved for some Check the cable and power supply, turn OFF the power of all equipment
reason. including the PC, and restart them.

7307 MS: MS is not connected. Connection failed because communication with the MS cannot be Check the cable and power supply.
established.

7308 MS: An undefined error occurred during communication. Communication with the MS cannot be normally achieved for some Turn OFF the power of all equipment including the PC, and restart them.
reason.

7309 MS: Parameters cannot be set for the MS. Communication with the MS cannot be normally achieved for some Turn OFF the power of all equipment including the PC, and restart them.
reason.

730A MS: Connection to the instrument cannot be achieved. The process to connect to the instrument was suspended. Restart the PC.

730B MS: The size of data received is different from the requested size. Communication with the MS cannot be normally achieved for some Turn OFF the power of all equipment including the PC, and restart them.
reason.

730C MS: Invalid parameters have been sent. This problem may occur when the system is unstable. Restart the PC and retry the operation.

730D MS: Invalid parameter ID was used. This problem may occur when the system is unstable. Restart the PC and retry the operation.

730E MS: The MS responded indicating an abnormal system state. The MS is not operating in a normal state. Restart the MS.

730F MS: Insufficient vacuum level. This operation is disabled because the vacuum level has not reached the Perform the operation after the vacuum system becomes ready on the
sufficient value. [System Control] sub-window of the vacuum system.

7310 MS: Method or tuning condition is not set for the MS. Method or tuning information is not set for the MS correctly. Turn OFF the power of the PC and MS and restart them.

7311 MS: Please provide maintenance service to the following pump. Operation time of the pump has exceeded the limit for maintenance
specified by system configuration. Information Message

7319 MS: An error occurred in the high-frequency power supply. The high-frequency power supply is out of tune. Perform auto-tuning. If the message is displayed even during auto-tuning,
contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

731A MS: An error occurred in the high-voltage power supply. The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the message is displayed even during auto-tuning,
contact your Shimadzu representative.

731C MS: Excessive ions entered the detector. The message indicates excessive ions entered the detector. In this state, Check the solvent elution time and detector voltage.
the filament automatically goes OFF. The filament automatically goes ON
after a specific period of time only when data is acquired. The message is
often displayed when the detector voltage is too high.

7320 MS: Turbo molecular pump 1 should be overhauled. The message indicates that the operation time of turbo molecular pump 1 Contact your Shimadzu representative.
has exceeded the limit for maintenance. Overhaul is recommended.

7328 MS: Loading of the 80C186 system program failed. Either PROGPATH has not been registered in the registry or memory is Close all unnecessary applications. Hard disk free space will be reserved
insufficient. as an additional memory. Then, retry loading.

7329 MS: Loading of the DSP system program failed. Memory is insufficient. First, close all unnecessary applications. Hard disk free space will be
reserved as an additional memory. Then, retry loading.

732A MS: MS instrument type does not match. Please change the instrument System error is occurred. Check the message and implement the necessary measures. If the
control class to be generated. problem persists, please contact your Shimadzu representative.

732B MS: Instrument initialization failed. The instrument is not operating in a normal state. Turn OFF the power of all equipment including the PC, and restart them.

732C MS: Upper/lower limit value error. Set a value within the range min. to System error is occurred. Check the message and implement the necessary measures. If the
max. problem persists, please contact your Shimadzu representative.

732D MS: MS connection failed. System error is occurred. Check the cable and power supply and then restart the MS and the PC.

7330 MS: The instrument control program version does not match. Restart the The version of the instrument control program downloaded on the mass Restart the mass spectrometer unit to clear the instrument control
mass spectrometer by referring to Help. spectrometer does not match the version of the program on the PC. program. Then, download the instrument control program by connecting to
the instrument via LCMSsolution.
Operation procedures are described below.
1) Quit LCMSsolution. Save necessary data.
2) Turn OFF the power of the PC.
3) Turn OFF the power of the mass spectrometer unit and turn it ON
several seconds later.
4) Turn ON the power of the PC.
5) Start the latest version LCMSsolution and connect it with the
instrument correctly. If the former version LCMSsolution is started in this
state, an instrument control program for a different version may be
downloaded.

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Event ID Event Detail Cause of the Event Measures

7331 Auto-Tuning was terminated. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7332 Save peak profiles and spectra of the standard sample in this setting? The message is displayed when data is saved in manual tuning. To save peak profiles and spectra of the standard sample in this setting,
automatically start auto-tuning with no adjustment.

7333 The current tuning condition has tuned this file. The message is displayed when parameters are changed for a file where When you do not want to invalidate the tuning results, do not change
Do you invalidate the tuning results and change the tuning condition? tuning has been already completed. parameters.

7334 Are you sure you want to delete the selected monitor group? The message is displayed when deleting the currently selected monitor Click [OK] to delete and [Cancel] not to delete.
group.

7335 The group name is already registered. Registration of a new monitor group was attempted under a name already Change the monitor group name.
registered.

7336 The default setting group cannot be deleted. Deletion of a standard monitor group was attempted. The default monitor group cannot be deleted.

7337 Groups are already registered to the maximum (16). Up to 16 monitor groups including 2 standard groups can be registered. Delete unnecessary monitor group and register new one.

7338 The Calibration Table will be supplemented. The message is displayed for confirmation prior to the supplement of the Click [OK] to execute supplement and [Cancel] not to.
Do you perform? m/z Calibration Table.

7339 The Calibration Table will be initialized. The message is displayed for confirmation prior to the initialization of the Click [OK] to initialize and [Cancel] not to.
Are you sure you want to perform? m/z Calibration Table.

733A m/z values cannot be added. New m/z values could not be added because the m/z Calibration Table Up to 14 m/z values can be added.
was full.

733B Standard m/z value cannot be deleted. Deletion of the standard m/z value was attempted. Only added m/z values can be deleted.

733C An error occurred during base level detection in Auto-Tuning. System error is occurred. Contact your Shimadzu representative.

733D An error occurred during initial adjustment in Auto-Tuning. There is no standard sample. Prepare sufficient amount of the standard sample.

733E An error occurred during resolution adjustment in Auto-Tuning. System error is occurred. Perform auto-tuning again. Clean the lens.
(Detector sensitivity is insufficient.)

733F An error occurred during resolution adjustment in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Resolution cannot be narrowed down.) inspection is necessary. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

7340 An error occurred during sensitivity adjustment in Auto-Tuning. System error is occurred. Perform auto-tuning again. Clean the lens.
(Detector sensitivity is insufficient.)

7341 An error occurred during m/z calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. Clean the lens.
(Detector sensitivity is insufficient.)

7342 An error occurred during m/z calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(No peak for calibration m/z value is found.) inspection is necessary. Contact your Shimadzu representative.

7343 An error occurred during resolution adjustment in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

7345 Received peak profile data is abnormal. There may be a problem in communication or MS system state. Restart the MS.

7347 Tuning could not be completed. Inappropriate tuning condition may be set. Change tuning conditions.

734A The low-mass value is set larger than the high-mass value. Information Message Set the low-mass value below the high-mass value.

734D Auto-Tuning started. Information Message No action needed.

734E Auto-Tuning has been completed. Information Message No action needed.

7351 MS: Fluid leakage Fluid leakage is detected. Stop the LC pump and take care of the fluid leakage.

7353 MS: Overheat. (Interface) System error is occurred. If the temperature does not go down in several minutes, immediately quit
If the temperature does not go down in several minutes, turn OFF the LCMSsolution and turn OFF the power of the MS.
power of the MS immediately. It is no problem when changing APCI Interface.

7354 MS: Overheat. (DL) System error is occurred. If the temperature does not go down in several minutes, immediately quit
If the temperature does not go down in several minutes, turn OFF the LCMSsolution and turn OFF the power of the MS.
power of the MS immediately.
7355 MS: Overheat. (Heat block) The heat block may be damaged or the peripheral equipment may have a 1. For safety, check for any abnormal conditions (smoke, strange odor)
If the temperature does not go down in several minutes, turn OFF the problem. around the heat block.
power of the MS immediately. 2. If there is any abnormal condition or the temperature does not go down
in several minutes, stop the instrument and turn OFF the power of the
main unit.
3. Contact your Shimadzu representative.
7356 MS: Turbo pump does not become ready. Information Message Repair or part replacement may be necessary. Contact your Shimadzu
representative.

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Event ID Event Detail Cause of the Event Measures

7358 MS: Vacuum level of the IG is insufficient. Vacuum level of the MS has lowered. Check for vacuum leakage on the MS.

735C MS: Interface is not connected. System error is occurred. Connect the interface.

735D MS: An error occurred in the high-frequency power supply. (Main rod) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

735E MS: An error occurred in the high-frequency power supply. (Q-array) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

735F MS: An error occurred in the high-frequency power supply. (Octopole) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

7360 MS: An error occurred in the high-pressure power supply. (Detector) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

7361 MS: An error occurred in the high-pressure power supply. (Conversion) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

7362 MS: An error occurred in the high-pressure power supply. (Interface) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

7363 MS: The PG is not connected or has been disconnected. The Pirani gauge to measure low vacuum levels has not been connected Contact your Shimadzu representative.
or the wiring has been disconnected.

7366 MS: The temperature sensor is disconnected. (Heat block) The heat block temperature sensor may be disconnected or its peripheral Contact your Shimadzu representative.
circuit may have a problem.

7367 MS: The temperature sensor is disconnected. (DL) The DL temperature sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

7368 MS: The temperature sensor is disconnected. (Interface) The interface temperature sensor may be disconnected or its peripheral Contact your Shimadzu representative.
circuit may have a problem.
It is no problem when changing APCI Interface.

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Event ID Event Detail Cause of the Event Measures

736A MS: DL temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
736B MS: Interface temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
736C MS: Heat block temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
736E MS: IG will be turned OFF because the IG vacuum level is insufficient. The vacuum gauge was turned OFF by the protection function since the Check for vacuum leakage on the MS.
vacuum level of the MS lowered.

736F MS: Auto Start of the vacuum system started. Information Message No action needed.

7370 MS: Auto Stop of the vacuum system started. Information Message No action needed.

7371 MS: Auto Start of the vacuum system was suspended. Information Message No action needed.

7372 MS: Auto Stop of the vacuum system was suspended. Information Message No action needed.

7373 MS: Rotary pump was started. Information Message No action needed.

7374 MS: Rotary pump was stopped. Information Message No action needed.

7375 MS: Turbo molecular pump 1 was started. Information Message No action needed.

7376 MS: Turbo molecular pump 1 was stopped. Information Message No action needed.

7377 MS: Turbo molecular pump 2 was started. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

7378 MS: Turbo molecular pump 2 was stopped. Information Message No action needed.

7379 MS: Leak valve has been opened. Information Message No action needed.

737A MS: Leak valve has been closed. Information Message No action needed.

737B MS:DL heater was turned ON. Information Message No action needed.

737D MS: Heater of the APCI interface was turned ON. Information Message No action needed.

737F MS: Ion gauge has been lit up. Information Message No action needed.

7381 MS: I/F shutter has been opened. Information Message No action needed.

7383 MS: Nebulizer gas valve has been opened. Information Message No action needed.

7385 MS: Heater of the heat block was turned ON. Information Message No action needed.

7388 MS: The shutter is closed. Please open the shutter to perform data System error is occurred. Open the shutter prior to starting data acquisition.
acquisition.

7389 MS: Detector was turned ON. Information Message No action needed.

738A MS: Detector was turned OFF. Information Message No action needed.

738B MS: The following heater will be turned OFF. Information Message No action needed.

738C MS: Operation is disabled because data acquisition or tuning is currently System error is occurred. No action needed.
performed.

738E MS: No tuning file. Perform Auto-Tuning or Manual Tuning. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

738F MS: Nebulizing gas flow rate may be insufficient or unstable. Data acquisition could not start due to insufficient nebulizing gas flow Check the nebulizing gas flow rate on the instrument monitor. If the gas
The LC pump was stopped and data acquisition was suspended. rate. The LC pump was stopped to prevent contamination of the interface. flow rate does not increase, there may be a problem on gas piping or gas
cylinder. Once sufficient nebulizing gas flow rate is achieved, data
acquisition can start.

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Event ID Event Detail Cause of the Event Measures

7395 MS: The detector could not be turned ON during data acquisition. After the detector was turned ON, it was turned OFF by the hardware The problem occurs mainly when vacuum level is not completely stable.
protection mechanism. Turn the ion gauge ON manually, make sure that vacuum level has
stabilized, and then turn ON the detector manually. If the problem recurs,
contact your Shimadzu representative.

7396 MS: The high-frequency power supply could not be turned ON during data After the detector was turned ON, it was turned OFF by the hardware The problem occurs mainly when vacuum level is not completely stable.
acquisition. protection mechanism. Turn the ion gauge ON manually, make sure that vacuum level has
stabilized, and then turn ON the detector manually. If the problem recurs,
contact your Shimadzu representative.

7397 MS: The APPI lamp could not light up. There are several possible causes as follows: Replace the APPI lamp with a new one. If the error persists even after the
(1) The gas sealed in the lamp ran out. replacement, contact your Shimadzu representative.
(2) The cable to be connected to the APPI interface is unconnected.
(3) The cable connected to the APPI interface has been disconnected.

7398 MS: The lamp was turned OFF due to high temperature of APPI. The APPI interface is overheated. The lamp can light up when the APPI interface cools down. If the problem
recurs, contact your Shimadzu representative.

7399 MS: The lamp has been lit again because the APPI temperature lowered. The APPI interface became hot and the lamp was turned OFF. Then, the
lamp was automatically lit again because the temperature lowered. Information Message

739A MS: An abnormal condition of the APPI temperature protection circuit was The lamp is usually turned OFF when the APPI interface becomes hot. Contact your Shimadzu representative.
detected. However, the lamp remained lit.
The detector was turned Off for safety.
739B MS: No applicable command. A command not existing in the LC time program or MS time program was Enter a command according to the dropdown list.
specified.

739C MS: There is a mistake in the program. Combination of rates and values is incorrectly set in the temperature or There is a mistake, for example, the temperature is set to become lower
flow rate program. from a higher value to lower value even when a rate is a positive value.
Correct the setting.

739E MS: The starting time is set later than the ending time. The value for the starting time is set larger than the ending time. Set the value for the starting time smaller than the ending time.

73A2 MS: Please set the m/z value to be measured. No m/z value to be measured is set on the table. Set an m/z value.

73B5 MS: Please enter at least one data acquisition condition. No data acquisition condition is set for MS instrument parameters. Set data acquisition conditions. When you do not want to operate the MS,
remove it from the system configuration.

73B6 MS: Measurement time is too short. The same value is set both for starting and ending of measurement time. Set the value for the ending time larger than the starting time.

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Event ID Event Detail Cause of the Event Measures

73B8 MS: Change the oil of the rotary pump. Operation time of the rotary pump has exceeded the limit for maintenance Change the oil of the rotary pump.
specified by configuration.

73BA MS: The interface cover is open. System error is occurred. Close the interface cover.

73BB MS: The temperature sensor is short-circuited. (Interface) The interface temperature sensor may be short-circuited or its peripheral Contact your Shimadzu representative.
circuit may have a problem.

73BC MS: The temperature sensor is short-circuited. (DL) The DL temperature sensor may be short-circuited or its peripheral circuit 1. For safety, stop the instrument and turn OFF the power of the main
may have a problem. unit.
2. Contact your Shimadzu representative.
73BD MS: The temperature sensor is short-circuited. (Heat block) Heat block temperature sensor may be short-circuited or its peripheral 1. For safety, stop the instrument and turn OFF the power of the main
circuit may have a problem. unit.
2. Contact your Shimadzu representative.
73BE MS: The temperature sensor is short-circuited. (RF capacitor) The RF capacitor temperature sensor may be short-circuited or its 1. For safety, stop the instrument and turn OFF the power of the main
peripheral circuit may have a problem. unit.
2. Contact your Shimadzu representative.
73BF MS: The temperature sensor is disconnected. (RF capacitor) The RF capacitor temperature sensor may be disconnected or its Contact your Shimadzu representative.
peripheral circuit may have a problem.

73C0 MS: Overheat. (RF capacitor) If the temperature does not go down in The RF capacitor temperature control heater or its control circuit may 1. For safety, check for any abnormal conditions (smoke, strange odor)
several minutes, turn OFF the power of the MS immediately. have a problem. around the heat block.
2. If there is any abnormal condition or the temperature does not go down
in several minutes, stop the instrument and turn OFF the power of the
main unit.
3. Contact your Shimadzu representative.
73C1 MS: CPLD watch dog time error The main unit’s CPU performed an unexpected behavior. Contact your Shimadzu representative.

73C2 The detector will be turned OFF due to insufficient IG vacuum level. The detector was turned OFF by the protection function since the vacuum Check for vacuum leakage on the MS.
level of the MS was insufficient.

73C3 MS: Automatic start of the vacuum system, low vacuum error The low vacuum level did not reach the specified value in the specific Check for vacuum leakage. Repair or part replacement may be necessary.
period of time during automatic start. Automatic start is stopped. Contact your Shimadzu representative.

73C4 MS: Automatic start of the vacuum system, high vacuum error The vacuum level did not reach the specified value in the specific period Check for vacuum leakage. Repair or part replacement may be necessary.
of time during automatic start. Automatic start is stopped. Contact your Shimadzu representative.

73C5 MS: Automatic start of the vacuum system, IG error The IG could not light up in the specific period of time during automatic Check for vacuum leakage. Repair or part replacement may be necessary.
start. Automatic start is stopped. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

73C6 MS: Automatic start of the vacuum system, TMP error The rotation of the turbo pump did not stabilize in the specific period of Check for vacuum leakage. Repair or part replacement may be necessary.
time during automatic start. Automatic start is stopped. Contact your Shimadzu representative.

73C7 MS: Warning to signify that excessive time is being spent to wait for the The temperature of the heat block did not lower enough in the specific 1. Check if heat release is being prevented by an obstacle placed on the
temperature to lower when stopping the instrument. (Heat block) period of time during automatic stop. heater of the heat block.
2. If the problem persists, contact your Shimadzu representative.

73C8 MS: Warning to signify that excessive time is being spent to wait for the The temperature of the DL did not lower enough in the specific period of 1. Check if heat release is being prevented by an obstacle placed on the
temperature to lower when stopping the instrument. (DL) time during automatic stop. heater of the DL.
2. If the problem persists, contact your Shimadzu representative.

73C9 MS: Warning to signify that excessive time is being spent to wait for the The temperature of the interface heater did not lower enough in the 1. Check if heat release is being prevented by an obstacle placed on the
temperature to lower when stopping the instrument. (Interface) specific period of time during automatic stop. heater of the interface.
2. If the problem persists, contact your Shimadzu representative.

73CA MS: Detector protection error due to A/D saturation Excessively strong ion signals were inputted to the detector continuously. The voltage on the detector is too high. Lower the voltage on the detector.
The switch has been set to OFF in order to protect the detector. When the solvent spray on the interface is uneven, the DL may suck in
droplets.
Adjust the nebulizing gas flow rate and LC pump flow rate. When an ESI
interface is used, the tip of the quartz tube capillary in the interface may
be worn.
In this case, cut the tip of the capillary referring to the instruction
manual. There has been a case where an electric discharge occurred
between the capillary tip and DL (only when an ESI interface is used).
Adjust the length of the capillary tip. Normally, approximately 0.5 mm
should stick out from the tip of the spray needle.
73CB MS: Drying gas has run out. Drying gas may not be supplied to the instrument or the piping for drying 1. Check the gas supply source and piping.
gas may not be done properly. 2. If the problem persists, contact your Shimadzu representative.

73CC MS: The nebulizer gas nozzle is clogged. The nebulizer gas is not properly The nebulizer gas nozzle may be clogged. Perform maintenance on the Check the nebulizer gas nozzle and clear any clogging.. If the error
controlled. nozzle. persists, contact your Shimadzu representative.

73CD MS: The drying gas is not properly controlled. The drying gas flow path is clogged or its pressure sensor or peripheral Contact your Shimadzu representative.
circuit may have a problem.

73CE MS: The liquid temperature sensor is disconnected. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

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Event ID Event Detail Cause of the Event Measures

73CF MS: The room temperature sensor is disconnected. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

73D0 MS: The liquid temperature sensor is short-circuited. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

73D1 MS: The temperature sensor is short-circuited. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

73D7 MS: Provide maintenance service to the rotary pump. Maintenance service is necessary for the operation of the rotary pump. Maintenance service is necessary for the rotary pump.
Contact your Shimadzu representative.

73D8 MS: Operation time of the detector has exceeded the standard Operation time of the detector has exceeded the limit for maintenance Replace the MS detector with a new one.
replacement time. specified by configuration.

73D9 MS: Operation time of the APPI lamp has exceeded the standard Operation time of the APPI lamp has exceeded the limit for maintenance Replace the APPI lamp with a new one.
replacement time. specified by configuration.

73DA MS: Turbo molecular pump does not become ready. System error is occurred. Repair or part replacement may be necessary. Contact your Shimadzu
representative.

73DB MS: Even though data acquisition started, the MS detector did not start. MS data acquisition did not start. Check if the system controller relay is appropriate on system
configuration and make sure that the cable is correctly connected.

73DC MS: Firmware update failed. Firmware update failed. Contact your Shimadzu representative.

73DD MS: To turn ON the drying gas, please close the source window. The drying gas ON command was executed when the interface cover was Close the interface cover and then execute the drying gas ON command.
open.

73DE MS: Measurement data could not be loaded in time. Measurement data could not be loaded on the PC in time and buffer in the Quit the high-load application and perform the operation again.
instrument became full. A high-load application may be working on the
PC.

73DF Are you sure you want to delete the selected m/z? Deletion of m/z was attempted. Click [Yes] to delete and [No] not to delete.

73E0 Use the file as the default tuning file? Confirmation Message Click [Yes] to load the tuning file next time the [Tuning] window is
opened. Click [No] otherwise.

73E1 MS: An unknown interface is connected. An unknown interface is connected. Connect a supported interface.

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Event ID Event Detail Cause of the Event Measures

73E2 MS: To perform Auto-Tuning, use ESI or DUIS interface. Auto tuning cannot be performed when an APCI (APPI) interface is Change the interface to the one that auto-tuning can be performed with.
mounted.

73E3 An error occurred during sensitivity adjustment in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

73E4 An error occurred during m/z calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

73E5 An error occurred during speed calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. Clean the lens.
(Detector sensitivity is insufficient.)

73E6 An error occurred during speed calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

73E7 An error occurred during speed calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(No peak for calibration m/z value is found.) inspection is necessary. Contact your Shimadzu representative.

73E8 An error occurred during peak profile measurement in Auto-Tuning. System error is occurred. Perform auto-tuning again. Clean the lens.
(Detector sensitivity is insufficient.)

73E9 An error occurred during peak profile measurement in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

73EA Registry values for the following items do not match between the server The following setting values are different between the server and client Contact your Shimadzu representative.
and client PCs. machines.
Settling time Set ring time
73EB MS: Data acquisition time could not be changed. The data acquisition extension command was executed when no data Execute the data acquisition extension command during a data
acquisition was performed. acquisition.

73EC MS: Cannot start during the process to stop the standard sample. The sample injection start command was executed during the process to Wait for a while.
stop the standard sample.

73ED MS: The operation is disabled during the injection of the standard sample. One of the following operations was attempted during the injection of the Wait for a while.
standard sample.
1. Turn the drying gas On/Off
2. Set the drying gas flow rate
73EE MS: The standard sample was stopped in order to change the drying gas Drying gas flow rate was changed during the injection of the standard
flow rate. sample. Information Message

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Event ID Event Detail Cause of the Event Measures

73EF Because the error had occurred while running the Manual Tuning, the The error had occurred while executing the manual tuning. Refer to the content of the error help and address the error. Then
Manual Tuning was terminated. performs the manual tuning again.

73F0 MS: The source window is open. System error is occurred. Close the source window.

73F1 MS: The detector could not be turned ON. Although the detector was turned ON, it was turned OFF for the hardware Decrease the detector voltage and wait a moment, then Operate again. If
protection. the error persists even after retry, detailed inspection is necessary.
Contact your Shimadzu representative.

73F2 MS: The high-frequency power supply could not be turned ON. Although the power supplayr was turned ON, it was turned OFF for the Wait a moment and Operate again. If the error persists even after retry,
hardware protection. detailed inspection is necessary. Contact your Shimadzu representative.

7701 MS: A command that cannot be used for communication with the MS was Communication with the MS cannot be normally achieved for some Check the cable and power supply, turn OFF the power of all equipment
used. reason. including the PC, and restart them.

7702 MS: Invalid parameters were sent. This problem may occur when the system is unstable. Restart the PC and retry the operation.

7703 MS: Parameters to be set for the MS are incorrect. Communication with the MS cannot be normally achieved for some Check the cable and power supply, turn OFF the power of all equipment
reason. including the PC, and restart them.

7704 MS: The size of data received is different from the requested size. Communication with the MS cannot be normally achieved for some Turn OFF the power of all equipment including the PC, and restart them.
reason.

7706 MS: Acquisition can not be started with this acquisition condition. The number of events are too much or measurement range of a scan is Please reduce the number of events or make measurement range of a
too wide. scan narrow.

770A MS: Open leakvalve. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

770B MS: The rotary pump is On. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

770C MS: The rotary pump is Off. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

770D MS: The turbo pump is On. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

770E MS: The turbo pump is in the state of the standby. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

770F MS: The turbo pump is Off. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

771A MS: The gas pressure sensor has a problem. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

771B MS: Nebulizing Gas is Off. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

771C MS: An error occurred in the high-pressure power supply. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

771D MS: An error occurred in the high-frequency power supply. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

771E MS: The analysis is running. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

771F MS: The analysis is not running. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

772B MS: A standard sample does the stop procedure. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

772C MS: The loader for the program update is not started. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

772D MS: The ion gauge is On. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

772E MS: An abnormal condition is detected on the fan. (Turbo molecular System error is occurred. Check the message and implement the necessary measures. If the
pump) problem persists, please contact your Shimadzu representative.

772F MS: An abnormal condition is detected on the fan. (Main source of System error is occurred. Check the message and implement the necessary measures. If the
electrical power) problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7730 MS: An abnormal condition is detected on the fan. (Ionization interface) System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7731 MS: The high-pressure power supply is On. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7732 MS: The high-frequency power supply is On. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7733 MS: The interface is not a type with a heater. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7734 MS: The heated gas is not Off. Heating gas cannot be shut OFF, due to the high interface temperature. Wait for the interface to cool sufficiently before shutting the heating gas
OFF.

7735 MS: The heated gas is not Off. Heating gas cannot be shut OFF because the interface (heated ESI) Wait for the interface to cool sufficiently before shutting the heating gas
temperature control is ON. OFF.

7736 MS: The interface power is not On. The interface heater cannot be switched ON because heating gas is OFF. Switch the heating gas ON before switching the interface heater ON.

7737 MS: Ms device is not active. Summed value of heating gas flow and drying Summed value of heating gas flow and drying gas flow set at interface tab Set the value so that the sum of heating gas flow and drying gas flow is
gas flow is over the upper limit. or MS program is over the upper limit. under the upper limit, or disable the sum of gas flow limit using the
service tool.

7738 MS: The drying gas is not On. Summed value of heating gas flow and Summed value of heating gas flow and drying gas flow set at interface tab Set the value so that the sum of heating gas flow and drying gas flow is
drying gas flow is over the upper limit. or MS program is over the upper limit. under the upper limit, or disable the sum of gas flow limit using the
service tool.

7739 MS: The heating gas is not On. Summed value of heating gas flow and Summed value of heating gas flow and drying gas flow set at interface tab Set the value so that the sum of heating gas flow and drying gas flow is
drying gas flow is over the upper limit. or MS program is over the upper limit. under the upper limit, or disable the sum of gas flow limit using the
service tool.

773A MS: The number of survey scan events is outside the range. The number of survey scan events is outside the range. Please make the number of the survey scan events into 32 or less.

773B MS: "Same Precursor as above event" is selected in the head dependent Information Message Check the message and implement the necessary measures. If the
event. problem persists, please contact your Shimadzu representative.

775A MS: Overheat. (DL) System error is occurred. If the temperature does not go down in several minutes, immediately quit
If the temperature does not go down in several minutes, turn Off the LCMSsolution and turn OFF the power of the MS.
power of the MS immediately.

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Event ID Event Detail Cause of the Event Measures

775B MS: The temperature sensor is disconnected. (DL) The DL temperature sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

775C MS: The temperature sensor is short-circuited. (DL) The DL temperature sensor may be short-circuited or its peripheral circuit 1. For safety, stop the instrument and turn OFF the power of the main
may have a problem. unit.
2. Contact your Shimadzu representative.
775D MS: DL temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
775F MS: Overheat. (Heat block) The heat block may be damaged or the peripheral equipment may have a 1. For safety, check for any abnormal conditions (smoke, strange odor)
If the temperature does not go down in several minutes, turn Off the problem. around the heat block.
power of the MS immediately. 2. If there is any abnormal condition or the temperature does not go down
in several minutes, stop the instrument and turn OFF the power of the
main unit.
776A MS: The CID gas is not properly controlled. The CID gas flow path is clogged or its pressure sensor or peripheral Contact your Shimadzu representative.
circuit may have a problem.

776B MS: The temperature sensor is short-circuited. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

776C MS: The room temperature sensor is disconnected. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

776D MS: The liquid temperature sensor is short-circuited. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

776E MS: The liquid temperature sensor is disconnected. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

776F MS: Fluid leakage. Fluid leakage is detected. Stop the LC pump and take care of the fluid leakage.

777A MS: Automatic start of the vacuum system, low vacuum error The low vacuum level did not reach the specified value in the specific Check for vacuum leakage. Repair or part replacement may be necessary.
period of time during automatic start. Automatic start is stopped. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

777B MS: Warning to signify that excessive time is being spent to wait for the The temperature of the heat block did not lower enough in the specific 1. Check if heat release is being prevented by an obstacle placed on the
temperature to lower when stopping the instrument. (Heat block) period of time during automatic stop. heater of the heat block.
2. If the problem persists, contact your Shimadzu representative.

777C MS: Warning to signify that excessive time is being spent to wait for the The temperature of the DL did not lower enough in the specific period of 1. Check if heat release is being prevented by an obstacle placed on the
temperature to lower when stopping the instrument. (DL) time during automatic stop. heater of the DL.
2. If the problem persists, contact your Shimadzu representative.

777D MS: Warning to signify that excessive time is being spent to wait for the The temperature of the interface heater did not lower enough in the 1. Check if heat release is being prevented by an obstacle placed on the
temperature to lower when stopping the instrument. (Interface) specific period of time during automatic stop. heater of the interface.
2. If the problem persists, contact your Shimadzu representative.

777E MS: An error occurred in the high-pressure power supply. (Conversion) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

777F MS: An error occurred in the high-pressure power supply. (Detector) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

778A MS: CPLD watch dog time error. The main unit’s CPU performed an unexpected behavior. Contact your Shimadzu representative.

778B MS: Signal intensity is too high. Detector will be turned off for a few System error is occurred. Check the message and implement the necessary measures. If the
seconds. problem persists, please contact your Shimadzu representative.
Suggest sample be diluted or detector voltage reduced.
778C MS: An error occurred in the fan. (Interface) The interface fan stopped. Contact your Shimadzu representative.

778D MS: An error occurred in the fan. (Turbo pump) The vacuum system was The vacuum system was stopped in the emergency automatically by the Repair or part replacement may be necessary. Contact your Shimadzu
stopped in the emergency automatically. turbo pump fan stopped in the specific period of time. representative.

778E MS: An error occurred in the fan. (Power) The vacuum system was The vacuum system was stopped in the emergency automatically by the Repair or part replacement may be necessary. Contact your Shimadzu
stopped in the emergency automatically. power fan stopped in the specific period of time. representative.

778F MS: Turbo pump will be turned Off due to insufficient PG vacuum level. The vacuum gauge was turned Off by the vacuum level of the MS lowered. Check for vacuum leakage on the MS. If turbo pump does not become
ready even after retry, contact your Shimadzu representative.

7790 MS: The fan has stopped. (Turbo pump) The fan has stopped. (Turbo pump) Contact your Shimadzu representative.

7791 MS: The fan has stopped. (Power) The fan has stopped. (Power) Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

7792 MS: Overheat. (Interface) System error is occurred. If the temperature does not decrease after waiting a few minutes,
If the temperature does not go down in several minutes, turn OFF the immediately exit LabSolutions LCMS and switch OFF the MS unit.
power of the MS immediately. If this message appears when the interface is being replaced, it is not an
error.
Connect the interface and switch the APCI heater ON. If an error does not
occur at that point, then the system is functioning normally.

7793 MS: The temperature sensor is disconnected or Interface is not The interface temperature sensor may be disconnected or its peripheral Contact your Shimadzu representative.
connected. (Iinterface) circuit may have a problem.

7794 MS: The temperature sensor is short-circuited. (Interface) The interface temperature sensor may be short-circuited or its peripheral Contact your Shimadzu representative.
circuit may have a problem.

7795 MS: Interface temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
7796 MS: The heating gas flow rate may be insufficient or unstable. Heating gas may not be supplied to the instrument or the piping for 1. Check the gas supply source and piping.
The LC pump was stopped and data acquisition was suspended. heating gas may not be done properly. 2. If the problem persists, contact your Shimadzu representative.

7797 MS: The heating gas is not properly controlled. The heating gas flow path is clogged or its pressure sensor or peripheral Contact your Shimadzu representative.
circuit may have a problem.

7798 LC: Column oven cover is open. The column oven door is open. The MS Detector will be turned off. Close the column oven door.

77A0 MS: Provide maintenance service to the rotary pump. Maintenance service is necessary for the operation of the rotary pump. Maintenance service is necessary for the rotary pump.
Contact your Shimadzu representative.

77A1 MS: Change the oil of the rotary pump. Operation time of the rotary pump has exceeded the limit for maintenance Change the oil of the rotary pump.
specified by configuration.

77A2 MS: Turbo molecular pump should be overhauled. The message indicates that the operation time of turbo molecular pump Contact your Shimadzu representative.
has exceeded the limit for maintenance. Overhaul is recommended.

77A3 MS: Operation time of the detector has exceeded the standard Operation time of the detector has exceeded the limit for maintenance Replace the MS detector with a new one.
replacement time. specified by configuration.

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Event ID Event Detail Cause of the Event Measures

77A4 MS: Operation time of the APPI lamp has exceeded the standard Operation time of the APPI lamp has exceeded the limit for maintenance Replace the APPI lamp with a new one.
replacement time. specified by configuration.

77A5 MS: Operation time of the APCI has exceeded the standard replacement Operation time of the APCI has exceeded the limit for maintenance Replace the APCI with a new one.
time. specified by configuration.

77A6 MS: It is time to replace the exhaust filter. Please maintain the rotary Maintenance service is necessary for the operation of the rotary pump. Maintenance service is necessary for the rotary pump.
pump. Contact your Shimadzu representative.

77B0 MS: Measurement data could not be loaded in time. Measurement data could not be loaded on the PC in time and buffer in the Quit the high-load application and perform the operation again.
instrument became full. A high-load application may be working on the
PC.

77B1 MS: Because the error had occurred while executing the manual tuning, The error had occurred while executing the manual tuning. Refer to the content of the error help and address the error. Then
the manual tuning was discontinued. performs the manual tuning again.

77B2 MS: Timeout occurred in the communication with the MS. There was no response from the MS within the specified period of time. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

77B3 MS: An unknown interface is connected. An unknown interface is connected. Connect a supported interface.

77B4 MS: The MS is not connected. Connection failed because communication with the MS cannot be Check the cable and power supply.
established.

77B5 MS: Operation is disabled because data acquisition or tuning is currently Information Message Check the message and implement the necessary measures. If the
performed. problem persists, please contact your Shimadzu representative.

77B6 MS: Cannot start during the process to stop the standard sample. The sample injection start command was executed during the process to Wait for a while.
stop the standard sample.

77B7 MS: Vacuum level is insufficient. This operation is disabled because the vacuum level has not reached the Perform the operation after the vacuum system becomes ready on the
sufficient value. [System Control] sub-window of the vacuum system.

77B8 MS: Method or tuning condition is not set for the MS. Method or tuning information is not set for the MS correctly. Turn OFF the power of the PC and MS and restart them.

77B9 MS: Firmware update failed. Firmware update failed. Contact your Shimadzu representative.

77BA MS: MS connection failed. System error is occurred. Check the cable and power supply and then restart the MS and the PC.

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Event ID Event Detail Cause of the Event Measures

77BB MS: The MS unit is busy. The MS unit does not receive signals. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

77BC MS: Communication with MS was not achieved within the specified Communication was attempted for the specific number of time and there Check the cable and power supply, turn OFF the power of all equipment
number of retry. was no response from the MS. including the PC, and restart them.

77BD MS: There is no applicable command. A command not existing in the LC time program or MS time program was Enter a command according to the dropdown list.
specified.

77BE MS: Received analysis data is abnormal. System error is occurred. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

77BF MS: Connection to the instrument cannot be achieved. The process to connect to the instrument was suspended. Restart the PC.

77C0 MS: The trouble occurs in the communication with the MS. Verify the USB Connection failed because communication with the MS cannot be Verify the USB cable connections and check that the power is ON. If the
cable connections and check that the power is ON. established. error persists even after retry, detailed inspection is necessary. Contact
your Shimadzu representative.

77C1 MS: The heater is Off.(Q1 or Q3 RF capacitor) Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

77C2 MS: The trouble occurs in the communication with the instrument. Please System error is occurred. Check the message and implement the necessary measures. If the
place a USB cable again after closing Realtime Analysis. problem persists, please contact your Shimadzu representative.

77C3 MS: Unable to connect to the MS, because communication settings are Communication settings are not correct. Switch ON the MS unit and connect the MS unit to the computer. Then
not correct. open the USB device list in communication settings and select the MS
unit to be connected.

77C4 MS: Unable to connect to the MS, because firmware version is not correct. The firmware version is different from the Mot file version. Start LabSolutions and connect to the instrument. The firmware is
updated automatically when it connects to the instrument.

77C5 MS: Analysis was stopped because an error was detected on the An error has occurred in the firmware of the MS. Restart the power to the MS.
firmware.

77D0 MS: Even though data acquisition started, the MS detector did not start. MS data acquisition did not start. Check if the system controller relay is appropriate on system
configuration and make sure that the cable is correctly connected.

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Event ID Event Detail Cause of the Event Measures

77D1 MS: The operation is disabled during the injection of the standard sample. One of the following operations was attempted during the injection of the Wait for a while.
standard sample.
1. Turn the drying gas On/Off
2. Set the drying gas flow rate
77D2 MS: To turn On the drying gas, please close the source window. The drying gas On command was executed when the interface cover was Close the interface cover and then execute the drying gas On command.
open.

77D3 MS: CID Gas valve is closed. The preset method file is set to use CID gas. However, currently the CID Open the CID gas valve, or change the method file to one that does not
gas valve is closed. use CID gas.

77D4 MS: CID Gas valve is closed. Do you wish to continue?this process? The preset method file is set to use CID gas. However, currently the CID Open the CID gas valve, or change the method file to one that does not
gas valve is closed. use CID gas.

77D5 MS is not ready, but do you want to start anyway? Confirmation Message Please select one of the options.

77D6 MS: Acquisition time is too long. Acquisition time exceeds the upper limit. Set a shorter Acquisition Time.

77D7 MS: The size of data required for data acquisition is too large. The amount of memory required for data acquisition exceeds the limit. Set a shorter Acquisition Time.

77D8 MS: Pressure value of PG is below the specified level. Possible causes are that the DL is clogged up or the DL plug is attached. Check the DL.
If it is clogged up, please clean it.
If the DL plug is attached, please take it off.
If the problem persists, please contact your local Shimadzu
77D9 MS: Pressure value of PG is below the specified level. Possible causes are that the DL is clogged up or the DL plug is attached. Check the DL.
If it is clogged up, please clean it.
If the DL plug is attached, please take it off.
If the problem persists, please contact your local Shimadzu
77DA MS: There is an event in which event time is longer than acquisition time. There is an event in which event time is longer than acquisition time. Open the method file by the method editor, and adjust acquisition time.
Please check the conditions of an event.

77DB MS: Summed value of heating gas flow and drying gas flow is over the Summed value of heating gas flow and drying gas flow set at interface tab Set the value so that the sum of heating gas flow and drying gas flow is
upper limit. or MS program is over the upper limit. under the upper limit, or disable the sum of gas flow limit using the
service tool.

77DC LC: Column oven cover is open or MS is not ready, but do you want to Confirmation Message Check the message and implement the necessary measures. If the
start anyway? If you want to start, please close column oven cover before problem persists, please contact your Shimadzu representative.
clicking [Yes].

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Event ID Event Detail Cause of the Event Measures

780A MS: CID Gas valve was opened. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

780B MS: CID Gas valve was closed. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

780C MS: The following heater will be turned Off. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

780D MS: High voltage/high frequency power supply was not able to be turned The high-voltage/high-frequency power supply could not be turned ON Check for vacuum leakage on the MS.
on because the vacuum of ion gauge is not good. since the MS vacuum level is insufficient.

7831 MS: CID gas is not used. Do you wish to continue? Data is acquired without using CID gas at MS/MS data acquisition at To acquire MS/MS data without using CID gas, click [OK], and to acquire
preset conditions. MS/MS data using CID gas, click [Cancel] and change the setting.

7832 MS: CID gas is used. Do you wish to continue? Data is acquired using CID gas at data acquisition at preset conditions To acquire MS data using CID gas, click [OK], and to acquire MS data
Even though there is no MS/MS Event. without using CID gas, click [Cancel] and change the setting.

7833 MS: Please set start m/z less than end m/z. By an event scanning, the start m/z value is set larger than the end m/z Set the start m/z value smaller than the end m/z value.
value.

7834 MS: Analog is existed. Survey event and Dependent event can not be An attempt was made to paste a Survey Event or a Dependent Event. The Survey Event or Dependent Event cannot be executed since analog
copied. output is set to this method.

7835 MS: Dependent Event can pasted to only Survey Event. An attempt was made to paste a Dependent Event to a different Survey Paste the copied Dependent Event to the same Survey Event.
Event.

7836 MS: This event can not be pasted. Please check parameters of this event. The parameters of this method differ from those of the method for the Change the method parameters.
pasted event.

7837 MS: Acquisition Time is too short. Acquisition time is shorter than event time. Please set acquisition time longer than event time.

7838 MS: If this checkbox is unchecked, dependent events are deleted. An attempt was made to delete the Survey Event settings. For this reason, To delete the Dependent Event, click [OK]. To cancel the delete, click
the Dependent Event created based on this event also will be deleted. [Cancel].

7839 MS: If a survey event is deleted, dependent events are deleted, too. An attempt was made to delete the Survey Event. For this reason, the To delete the Dependent Event, click [OK]. To cancel the delete, click
Dependent Event created based on this event also will be deleted. [Cancel].

Annexure-1 [Page 321 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

783A MS: Event time is short. Pause time and dwell time of each channels are The recommended values for the pause time or dwell time could not be Set a longer event time.
less than recommended value. ensured since the event time is too short.

783B MS: Scan Speed is less than 0u/sec. Please change end m/z more than The scan speed cannot be ensured since the event time is too short or the Set a measurement end m/z value that is larger than the measurement
start m/z or long sampling interval. measurement end m/z value is the same as the measurement start m/z or start m/z value, or set a longer event time.
less.

783C MS: Scan speed is less than or equal to 15u/sec. Please change wide m/z The scan speed exceeds the lower limit value since the m/z range to Set a wider m/z range to measure or set a shorter event time.
range or short event time. measure is too narrow or the event time is too long.

783D MS: Scan speed is over 15000u/sec. Please change narrow m/z range or The scan speed exceeds the upper limit value since the m/z range to Set a narrower m/z range to measure or set a longer event time.
long event time. measure is too wide or the event time is too short.

783E MS: There are invalid commands. The time program is set with invalid commands.
Information Message

783F MS: The value of DL bias exceeds tolerance range. The DL bias setting range exceeds the tolerance range. Adjust so that the value obtained by subtracting the DL bias setting value
Please adjust the result of the subtraction of Qarray bias and DL bias to from the Qarray bias setting value is in the range -240 V to 240 V.
become -240 to 240.

7840 MS: The sum total of pause time and dwell time is over maximum of event MS: The total of the pause time and dwell time exceeds the maximum Adjust the pause time and dwell time values.
time. Please adjust the pause time and dwell time. value of the event time.

7841 MS: Please set precursor m/z. The precursor m/z is not specified.
Information Message

7842 MS: Please set product m/z. The product m/z is not specified.
Information Message

7843 MS: Please set m/z of at least one channel. No m/z is specified.
Information Message

7844 MS: Please set start time before end time. The start time is set after the end time.
Information Message

7845 MS: Please set target ion and reference ion. The target ion or reference ion is not inputed.
Information Message

7846 MS: There is no event. MRM event is added automatically. This message is displayed when a method file with no events was opened. Clicking [OK] displays a method registered with one MRM.

7847 MS: Interface voltage is adjusted. The value of the interface voltage set in each event or the time program is This message notifies you that the voltage was automatically adjusted.
not suited to the operation mode of the changed DUIS.

Annexure-1 [Page 322 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7848 MS: DUIS corona needle voltage is adjusted. The value of the DUIS corona needle set in each event or the time This message notifies you that the voltage was automatically adjusted.
program is not suited to the operation mode of the changed DUIS.

7849 MS: Please set the interval of 0.03 min. or more between ESI mode and The interval of the command for changing the DUIS operation mode is not Set the interval of the command for changing the DUIS operation mode to
APCI mode. 0.03 min or more. 0.03 min or more.
A 0.03 min or more interval must be provided when using the command for
changing the DUIS operation mode in the time program.

784A MS: Please set the time of ESI mode and APCI mode 0.03 min. or more. The interval of the command for changing the DUIS operation mode is set Set the interval of the command for changing the DUIS operation mode to
to less than 0.03 min. 0.03 min or more.
A 0.03 min or more interval must be provided when using the command for
changing the DUIS operation mode in the time program.

784B MS: If analog out is set, measurement time of all events will be set same When analog output is set, the measurement times of all events are To set analog output, click [OK].
value. Do you wish to continue? automatically changed to be the same. To cancel analog output, click [Cancel].

784C MS: measurement time of all events are set value of the selected event. The measurement time of all events is changed to the measurement time To change the measurement time of all events, click [OK].
Do you wish to continue? of the currently selected event. To cancel the change, click [Cancel].

784D MS: Event time of all events are set value of the selected event. Do you The event time of all events is changed to the event time of the currently To change the event time of all events, click [OK].
wish to continue? selected event. To cancel the change, click [Cancel].

784E MS: Dwell time of all events are set value of the selected event. Do you The dwell time of all MRM Events and SIM Events will be changed. To change the dwell time of all MRM Events and SIM Events, click [OK].
wish to continue? To cancel the change, click [Cancel].

784F MS: Pause time of all events are set value of the selected event. Do you The pause time of all MRM Events and SIM Events will be changed. To change the pause time of all MRM Events and SIM Events, click [OK].
wish to continue? To cancel the change, click [Cancel].

7850 MS: Please reduce the measurement time or increase the event time of The amount of memory required for data acquisition exceeds the limit. Shorten the data acquisition time of each event, or set a longer event
each event. time.

7851 MS: Please change the start m/z. The value set to [Losses of] cannot be measured by the current Change the measurement start m/z setting.
measurement start m/z setting.

7852 MS: The setting of conversion dynode in the attenuation is changed from The setting of conversion dynode in the attenuation is changed from the It is an intended change, click [OK], and to change the setting of
the default setting (using a tuning file). default setting. conversion dynode, click [Cancel].
The height and area of a peak is influenced by the change of conversion
dynode value.

Annexure-1 [Page 323 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7853 MS: The event time of following events was not changed. Measurement is not possible because the total event time for the Set event time settings so that the total combined event time for dwell
combined dwell time and pause time for the displayed events exceeds the and pause times does not exceed the allowable event time.
allowable event time.

7854 MS: Scan speed is over 30000u/sec. Please change narrow m/z range or The scan speed exceeds the upper limit value since the m/z range to Set a narrower m/z range to measure or set a longer event time.
long event time. measure is too wide or the event time is too short.

7855 MS: Calculated event time or dwell time is longer than the Maximum If Dwell time is calculated with the desired value of the set-up maximum Please change the desired value of the maximum loop time into a small
value. loop time, it will exceed the upper limit of Event time or Dwell time. value.
Please shorten the target loop time.
7856 MS: Calculated Dwell Time is shorter than the Minimum value. If Dwell time is calculated with the desired value of the set-up maximum Please change the desired value of the maximum loop time into a large
Please lengthen the target loop time. loop time, it will be less than the lower limit (0.8msec) of Dwell time. value.

7857 MS: Scan speed is over 30000u/sec. Please change narrow m/z range or The scan speed exceeds the upper limit value since the m/z range to Set a narrower m/z range to measure or set a longer event time.
long event time. measure is too wide or the event time is too short.

7859 MS: Channel is over the upper limit. The number of channels that can be set varies depending on the number If the number of MS analysis events exceeds 1,000, reduce the number of
of MS analysis events. If the number of MS analysis events exceeds 1,000, channels.
32 channels cannot be set.

785A MS: If event table over 1000, Analog event, Survey event and Dependent If the number of MS analysis events exceeds 1,000, analog events, survey When setting analog events, survey events and dependent events, make
event can not be setting. events and dependent events cannot be carried out. sure to limit the number of MS analysis events to 1,000 or fewer.

785B MS: Channel of all events are adjust. Do you wish to continue? The number of channels that can be set changes depending on the If the number of MS analysis events exceeds 1,000, reduce the number of
number of MS analysis events, so the number of channels is adjusted. channels.

7860 MS: Auto-Tuning was terminated. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7861 MS: Auto-Tuning started. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7862 MS: Auto-Tuning has been completed. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7863 MS: An error occurred on the Instrument. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

Annexure-1 [Page 324 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7864 MS: An error occurred in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

7865 MS: Please execute Auto-Tuning after opening the CID gas valve. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7866 MS: The gas or the Temperature is not stable. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7867 MS: The standard sample was not injected. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

7868 MS: The standard sample was not stopped. System error is occurred. Contact your Shimadzu representative.

7869 MS: An error occurred during initial adjustment in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

786A MS: An error occurred during detector adjustment in Auto-Tuning. System error is occurred. Check the message and implement the necessary measures. If the
(No peak for Adjustment m/z value is found.) problem persists, please contact your Shimadzu representative.

786B MS: An error occurred during sensitivity adjustment in Auto-Tuning. System error is occurred. Check the message and implement the necessary measures. If the
(No peak for Adjustment m/z value is found.) problem persists, please contact your Shimadzu representative.

786C MS: An error occurred during sensitivity adjustment in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

786D MS: An error occurred during resolution adjustment in Auto-Tuning. Information Message Perform auto-tuning again. If the error persists even after retry, detailed
(Resolution cannot be narrowed down.) inspection is necessary. Contact your Shimadzu representative.

786E MS: An error occurred during resolution adjustment in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

786F MS: An error occurred during m/z calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(No peak for calibration m/z value is found.) inspection is necessary. Contact your Shimadzu representative.

7870 MS: An error occurred during m/z calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

Annexure-1 [Page 325 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7871 MS: An error occurred during speed calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(No peak for calibration m/z value is found.) inspection is necessary. Contact your Shimadzu representative.

7872 MS: An error occurred during speed calibration in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

7873 MS: An error occurred during peak profile measurement in Auto-Tuning. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
(Peak intensity is too great.) inspection is necessary. Contact your Shimadzu representative.

7874 MS: The MS does not become ready. There was no response from the MS within the specified period of time. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

7875 MS: Pressure value of PG is below the specified level. Possible causes are that the DL is clogged up or the DL plug is attached. Check the DL.
If it is clogged up, please clean it.
If the DL plug is attached, please take it off.
If the problem persists, please contact your local Shimadzu
7c00 ELSD is not connected. ELSD is not connected. Check the instrument status and the cable connections.

7c01 Make sure that the Mobile phase doesn't flow to ELSD before closing the Confirmation Message The instrument might be damaged when nebulizing gas is stopped while
valve of nebulizing gas. Do you close the gas valve? the mobile phase flow to ELSD. Make sure that the Mobile phase doesn't
flow when shut the valve of nebulizing gas.

7c02 The acquisition source of ELSD's output is not correct. Are you sure you The acquisition source of ELSD's output is incorrect. Open the property window of ELSD, and set the collect source. It becomes
want to continue? impossible to use a part of function when continuing as it is.

7c03 ELSD buffer overflow. Measurement data could not be loaded on the PC in time and buffer in the Quit the high-load application and perform the operation again.
instrument became full. A high-load application may be working on the
PC.

7c04 The nebulizer gas pressure of ELSD has decreased. The nebulizer gas pressure of ELSD is not enough to data acquisition. The Check the nebulizing gas pressure on the instrument monitor. If the gas
LC pump was stopped to prevent to damage to the nebulizer. The LC oven pressure does not increase, there may be a problem on gas piping or gas
was stopped to protect column. cylinder.

7c05 The ELSD instrument was operated at the data acquisition window. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

7c06 The ELSD has stopped urgently. The ELSD has stopped urgently because of holding the power button Start the ELSD after make sure there are no problems with ELSD.
down.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

7F01 UV instrument error occurred. An error was notified from the UV instrument. This error is accompanied by a message sent from the GC instrument.
Check the content of this error message and remedy the error according
to the Instruction Manual provided with the GC instrument.

8001 MS: Invalid command. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8002 MS: Invalid parameter. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8003 MS: Invalid data. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8004 MS: Out of memory. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8005 MS: Invalid data size. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8006 MS: No data. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8007 MS: HW error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8008 MS: Unexpected device info. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8010 MS: Undefined command. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8011 MS: System status error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8012 MS: Interface has been detached. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8013 MS: Interface is not APCI. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

Annexure-1 [Page 327 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8014 MS: Interface is not DUIS. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8015 MS: Interface is not ESI. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8016 MS: Interface is Others System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8017 MS: Leak valve is open. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8018 MS: Rotary pump is ON. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8019 MS: Rotary pump is OFF. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

801A MS: Either one or both of the turbo molecular pumps (QP or TOF) are ON. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

801B MS: Either one or both of the turbo molecular pumps (QP or TOF) are System error is occurred. Check the message and implement the necessary measures. If the
OFF. problem persists, please contact your Shimadzu representative.

801C MS: Either one or both of the turbo molecular pumps (QP or TOF) are not System error is occurred. Check the message and implement the necessary measures. If the
in their normal state. problem persists, please contact your Shimadzu representative.

801D MS: Vacuum pressure (PG) is out of range. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

801E MS: Turbo molecular pumps (QP and TOF) will be turned OFF due to System error is occurred. Check the message and implement the necessary measures. If the
insufficient vacuum pressure (PG). problem persists, please contact your Shimadzu representative.

801F MS: Vacuum gauge (IG) is ON. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8020 MS: Turbo molecular pump (QP) fan error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8022 MS: Lens system door is open. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8023 MS: Overheat temperature. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8024 MS: Temperature sensor has short-circuited. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8025 MS: Temperature sensor is disconnected. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8026 MS: Heater output error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8027 MS: Heater is ON. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8028 MS: Heater is OFF. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8029 MS: Temperature control parameters are automatically being controlled. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

802A MS: Fan (interface) lock error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

802B MS: Fan (sub-interface) lock error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

802C MS: Interface heater (ESI, DUIS) is ON. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

802D MS: Heater is not ready for a long period of time. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

802E MS: Fan (TOF) lock error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

802F MS: Out of gas. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8030 MS: Gas pressure sensor failure. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8031 MS: Gas control is not working properly. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8032 MS: Voltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8033 MS: RF error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8034 MS: Voltage is being applied. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8035 MS: RF cannot be turned ON due to insufficient vacuum pressure (IG). System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8036 MS: Vacuum pressure (BA) is out of range (vacuum pressure (BA) is System error is occurred. Check the message and implement the necessary measures. If the
higher than the level that can be controlled with high pressure). problem persists, please contact your Shimadzu representative.

8037 MS: Detector voltage is being stabilized. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8038 MS: Polarity is being switched. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8039 MS: Service switch is OFF (HV power supply is OFF). System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

803A MS: Flight tube HV ON sequence is being executed. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

803B MS: Flight tube HV OFF sequence is being executed. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

803C MS: Preparing for data acquisition. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

803D MS: Preparing for data acquisition/acquiring data. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

803E MS: Data acquisition is not being performed. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

803F MS: No initial parameters are received. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8040 MS: No analytical method parameters are received. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8041 MS: Preparation for data acquisition has not been completed. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8042 MS: No digitizer parameters are received. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8043 MS: Initial parameters have been received. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8044 MS: Parameter error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8045 MS: Liquid leakage. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8046 MS: Liquid leakage is not monitored. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8047 MS: Not tuning. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8048 MS: Tuning mode does not match. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8049 MS: EEPROM initialization error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

804A MS: Error in reading EEPROM. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

804B MS: Error in writing to EEPROM. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

804C MS: Error in reading flash memory. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

804D MS: Error in writing to flash memory. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

804E MS: Data is invalid for date information. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

804F MS: Error in writing to RTC. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8050 MS: Vacuum gauge (BA) is ON. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8051 MS: Vacuum gauge (BA) is OFF. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8052 MS: Automatic process cannot be skipped. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8053 MS: Rotary pump vacuum error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8054 MS: Rotary pump is ON and either one or both of the turbo molecular System error is occurred. Check the message and implement the necessary measures. If the
pumps (QP or TOF) are OFF. problem persists, please contact your Shimadzu representative.

8055 MS: Vacuum gauge (IG) error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8056 MS: An error occurred in either one or both of the turbo molecular pumps System error is occurred. Check the message and implement the necessary measures. If the
(QP or TOF). problem persists, please contact your Shimadzu representative.

8057 MS: Only one of the turbo molecular pumps (QP or TOF) is ON. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8058 MS: Vacuum gauge (BA) error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8059 MS: Sub-interface has been detached. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

805A MS: No sub-interface. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

805B MS: Heating gas is OFF. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

805C MS: Nebulizing gas is OFF. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

805D MS: Drying gas is OFF. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

805E MS: Nebulizing gas is OFF. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

805F MS: CID gas is OFF. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8060 MS: Sample bottle lock is open. System error is occurred. Close the Sample bottle lock.

8061 MS: CDS 6-way valve error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8062 MS: Diverter valve error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

8063 MS: Data is out of the setting range. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8064 MS: LabSolutions LCMS is not running. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8065 MS: LabSolutions LCMS is running. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8066 MS: Automatically starting up the instrument. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8067 MS: Automatically shutting down the instrument. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8068 MS: Vacuum system error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8069 MS: TOF temperature control system error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

806A MS: Interface voltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

806B MS: Corona needle voltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

806C MS: Sub-interface voltage control error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

806D MS: Qarray RF error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

806E MS: Multipole RF error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

806F MS: Q1 RF error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8070 MS: Collision cell RF error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8071 MS: Pusher HV overvoltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8072 MS: Pusher HV output voltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8073 MS: Puller HV overvoltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8074 MS: Puller HV output voltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8075 MS: Pusher LV error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8076 MS: Puller LV error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8077 MS: Error due to the pulser switch unit not being ready. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8078 MS: Fan (on the back left) lock error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8079 MS: OA2ndStage HV error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

807A MS: Flight tube HV HW error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

807B MS: Flight tube HV overvoltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

807C MS: Flight tube HV overcurrent error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

807D MS: Flight tube HV temperature control error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

807E MS: Flight tube HV arc discharge error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

807F MS: Error due to the flight tube HV not being ready. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8080 MS: Flight tube HV parity error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8081 MS: Flight tube HV serial communication error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8082 MS: Flight tube HV output voltage error (1). System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8083 MS: Flight tube HV output voltage error (2). System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8084 MS: Flight tube HV status error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8085 MS: Reflectron 1 HV HW error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8086 MS: Reflectron 1 HV overvoltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8087 MS: Reflectron 1 HV overcurrent error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8088 MS: Reflectron 1 HV temperature control error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8089 MS: Reflectron 1 HV arc discharge error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

808A MS: Error due to the reflectron 1 HV not being ready. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

808B MS: Reflectron 1 HV parity error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

808C MS: Reflectron 1 HV serial communication error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

808D MS: Reflectron 1 HV output voltage error (1). System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

808E MS: Reflectron 1 HV output voltage error (2). System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

808F MS: Reflectron 1 HV status error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8090 MS: Reflectron 2 HV error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8091 MS: Detector HV output voltage error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8092 MS: Digitizer communication error. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8093 MS: Power OFF error due to high temperature detected on the digitizer System error is occurred. Check the message and implement the necessary measures. If the
board. problem persists, please contact your Shimadzu representative.

8094 MS: Column oven cover is open. System error is occurred. Close the Column oven cover.

80E0 MS: Even though data acquisition started, the MS detector did not start. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

80E5 MS: Do you want to start even though MS is not ready? Confirmation Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

80E8 MS: Vacuum pressure (PG) is below the specified level. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

80E9 MS: Vacuum pressure (PG) is below the specified level. Do you wish to Confirmation Message Check the message and implement the necessary measures. If the
continue this process? problem persists, please contact your Shimadzu representative.

80EC MS: Transfer speed between the PC and instrument is not SuperSpeed System error is occurred. Check the message and implement the necessary measures. If the
(USB3.0). Some data might fail to be acquired from the instrument. problem persists, please contact your Shimadzu representative.

80ED MS: The tuning file saved during maintenance cannot be used. Create a Information Message Check the message and implement the necessary measures. If the
new tuning file and execute auto-tuning. problem persists, please contact your Shimadzu representative.

80EE MS: Tuning file that has been created in a state where the instrument Information Message Check the message and implement the necessary measures. If the
precision was not guaranteed cannot be used for data acquisition with the problem persists, please contact your Shimadzu representative.
current settings.
Set a different tuning file, or select the [Start analysis even if the
instrument has no guaranteed measure of precision] checkbox in the
configuration settings.
80EF MS: Firmware update completed successfully. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

80F0 MS: Turbo molecular pump (QP) should be overhauled. Turbo molecular pump (QP) operation time has exceeded the maximum Overhaul is recommended.
time limit before maintenance as specified in system configurations. Contact your Shimadzu representative.

80F1 MS: Turbo molecular pump (TOF) should be overhauled. Turbo molecular pump (TOF) operation time has exceeded the maximum Overhaul is recommended.
time limit before maintenance as specified in system configurations. Contact your Shimadzu representative.

80F2 MS: Replace rotary pump oil. Time period of rotary pump oil use has exceeded the maximum time limit Replace rotary pump oil.
as specified in system configurations.

80F3 MS: Perform maintenance on the rotary pump. Rotary pump operation time has exceeded the maximum time limit before Rotary pump maintenance is required.
maintenance as specified in system configurations. Contact your Shimadzu representative.

80F4 MS: Replace the reed relay of the HV power supply. HV power supply reed relay switching count has exceeded the maximum The reed relay of the HV power supply needs to be replaced.
switching count. Contact your Shimadzu representative.

80F5 MS: Replace diverter valve rotor. Time period of diverter valve rotor switching count has exceeded the Replace diverter valve rotor.
maximum time limit as specified in system configurations.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

80F6 MS: Replace diverter valve stator. Time period of diverter valve stator switching count has exceeded the Replace diverter valve stator.
maximum time limit as specified in system configurations.

80F7 MS: Replace CDS valve rotor. Time period of CDS valve rotor switching count has exceeded the Replace CDS valve rotor.
maximum time limit as specified in system configurations.

80F8 MS: Replace CDS valve stator. Time period of CDS valve stator switching count has exceeded the Replace CDS valve stator.
maximum time limit as specified in system configurations.

80F9 MS: Due to a firmware update it takes at least 30 minutes until [MS Due to a firmware update, the TOF high voltage power supply and the Press the [Manual] button on the [System Control] window to check that
Status] changes to [Ready]. detector high voltage power supply turn OFF. the entire system is started.
When turning these ON again, it normally requires 30 minutes for the high If any part of the system is not running, press the [Auto Startup] button to
voltage power supply to stabilize. automatically start.

8100 MS: Rotary pump remained ON and either one or both of the turbo Rotary pump remained ON and turbo molecular pump remained OFF for To start manually, turn ON the rotary pump and then turbo molecular
molecular pumps (QP or TOF) remained OFF for a long period of time. the specified period. pump within 5 minutes.

8101 MS: The vacuum gauge (PG) monitor value has not lowered to the The instrument may have vacuum leakage or the rotary pump may have 1. Check for vacuum leakage.
specified value even after the specified period. failed. 2. If the problem persists, contact your Shimadzu representative.

8102 MS: Turbo molecular pump (QP) remained ON and turbo molecular pump Turbo molecular pump (QP) remained ON and turbo molecular pump To start manually, turn ON the turbo molecular pump (QP) and then turbo
(TOF) remained OFF for a long time. (TOF) remained OFF for the specified period. molecular pump (TOF) within 5 minutes.

8103 MS: Turbo molecular pump (QP) has stopped. Foreign material may be caught by the fan or the fan may have failed. Contact your Shimadzu representative.

8104 MS: Turbo molecular pump (QP) is not in its normal state. The instrument may have vacuum leakage or the turbo molecular pump 1. Check for vacuum leakage.
(QP) may have failed. 2. If the problem persists, contact your Shimadzu representative.

8105 MS: Turbo molecular pump (TOF) remained ON and turbo molecular Turbo molecular pump (QP) remained OFF and turbo molecular pump To start manually, turn ON the turbo molecular pump (TOF) and then
pump (QP) remained OFF for the specified period. (TOF) remained ON for the specified period. turbo molecular pump (QP) within 5 minutes.

8106 MS: The fan at the lower right on the side has stopped. Foreign material may be caught by the fan or the fan may have failed. Contact your Shimadzu representative.

8107 MS: The fan at the lower left on the side has stopped. Foreign material may be caught by the fan or the fan may have failed. Contact your Shimadzu representative.

8108 MS: Turbo molecular pump (TOF) is not in its normal state. The instrument may have vacuum leakage or the turbo molecular pump Contact your Shimadzu representative.
(TOF) may have failed.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8109 MS: Vacuum gauge (PG) monitor value exceeded the specified value, so The instrument may have vacuum leakage or the rotary pump may have 1. Check for vacuum leakage.
the turbo molecular pump (QP) was turned OFF. failed. 2. If the problem persists, contact your Shimadzu representative.

810A MS: Vacuum gauge (PG) has not been connected or has been Vacuum gauge (PG) may be disconnected or vacuum gauge wires may be Contact your Shimadzu representative.
disconnected. disconnected or have not been connected.

810B MS: Vacuum gauge (IG) error is detected. The instrument may have vacuum leakage, turbo molecular pump (QP) 1. Check for vacuum leakage.
may have failed, or filament of the vacuum gauge (IG) may be 2. If the problem persists, contact your Shimadzu representative.
disconnected.

810C MS: Vacuum gauge (IG) has not been connected or has been Vacuum gauge (IG) may have failed. Contact your Shimadzu representative.
disconnected.

810D MS: Vacuum gauge (IG) monitor value exceeded the measurement limit The instrument may have vacuum leakage or the turbo molecular pump 1. Check for vacuum leakage.
so the vacuum gauge was turned OFF. (QP) may have failed. 2. If the problem persists, contact your Shimadzu representative.

810E MS: Vacuum gauge (IG) monitor value exceeded the specified value, so The instrument may have vacuum leakage or the turbo molecular pump 1. Check for vacuum leakage.
the RF was turned OFF. (QP) may have failed. 2. If the problem persists, contact your Shimadzu representative.

810F MS: Vacuum gauge (IG) monitor value has not lowered to the level to turn The instrument may have vacuum leakage or the turbo molecular pump 1. Check for vacuum leakage.
ON RF after the specified period. (QP) may have failed. 2. If the problem persists, contact your Shimadzu representative.

8110 MS: The process to turn ON the vacuum gauge (IG) did not complete after The instrument may have vacuum leakage, turbo molecular pump (QP) 1. Check for vacuum leakage.
the specified period. may have failed, or filament of the vacuum gauge (IG) may be 2. If the problem persists, contact your Shimadzu representative.
disconnected.

8111 MS: Vacuum gauge (BA) error is detected. The instrument may have vacuum leakage, turbo molecular pump (TOF) Contact your Shimadzu representative.
may have failed, or filament of the vacuum gauge (BA) may be
disconnected.

8112 MS: Vacuum gauge (BA) has not been connected or has been Vacuum gauge (BA) may have failed. Contact your Shimadzu representative.
disconnected.

8113 MS: Vacuum gauge (BA) monitor value exceeded the measurement limit The instrument may have vacuum leakage or the turbo molecular pump Contact your Shimadzu representative.
so the vacuum gauge was turned OFF. (TOF) may have failed.

8114 MS: Vacuum gauge (BA) monitor value exceeded the specified value so The instrument may have vacuum leakage or the turbo molecular pump Contact your Shimadzu representative.
each HV power supply on the TOF was turned OFF. (TOF) may have failed.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8115 MS: Vacuum gauge (BA) monitor value exceeded the specified value so The instrument may have vacuum leakage or the turbo molecular pump Contact your Shimadzu representative.
the detector HV power supply was turned OFF. (TOF) may have failed.

8116 MS: Vacuum gauge (BA) monitor value has not lowered to the level to The instrument may have vacuum leakage or the turbo molecular pump Contact your Shimadzu representative.
start data acquisition after the specified period. (TOF) may have failed.

8117 MS: Vacuum gauge (BA) monitor value has not lowered to the level to The instrument may have vacuum leakage or the turbo molecular pump Contact your Shimadzu representative.
turn ON the detector HV power supply after the specified period. (TOF) may have failed.

8118 MS: Vacuum gauge (BA) monitor value has not lowered to the level to The instrument may have vacuum leakage or the turbo molecular pump Contact your Shimadzu representative.
turn ON the TOF HV power supply after the specified period. (TOF) may have failed.

8119 MS: The process to turn ON the vacuum gauge (BA) did not complete The instrument may have vacuum leakage or the turbo molecular pump Contact your Shimadzu representative.
after the specified period. (TOF) may have failed.

811A MS: Interface (ESI) temperature sensor has short-circuited. Interface temperature sensor may have short-circuited or a circuit near it 1. Confirm that the interface is installed properly.
may have failed. 2. If the problem persists, contact your Shimadzu representative.

811B MS: Interface (ESI) temperature sensor has not been connected or has Interface temperature sensor may be disconnected or a circuit near it may 1. Confirm that the interface is installed properly.
been disconnected. have failed. 2. If the problem persists, contact your Shimadzu representative.

811C MS: Overheated interface (ESI). Turn OFF the instrument power if the Interface may be damaged or the temperature control circuit may have 1. For safety, check for any abnormal conditions (smoke, strange odor)
temperature does not lower in several minutes. failed. around the interface.
2. If there are any abnormal conditions or the temperature does not lower
in several minutes, stop the instrument and turn OFF the power of the
main unit.
3. Contact your Shimadzu representative.
811D MS: Interface temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
811E MS: Interface (APCI) temperature sensor has short-circuited. Interface temperature sensor may have short-circuited or a circuit near it Contact your Shimadzu representative.
may have failed.

811F MS: Interface (APCI) temperature sensor has not been connected or has Interface temperature sensor may be disconnected or a circuit near it may Contact your Shimadzu representative.
been disconnected. have failed.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8120 MS: Overheated interface (APCI). Turn OFF the instrument power if the Interface may be damaged or the temperature control circuit may have 1. For safety, check for any abnormal conditions (smoke, strange odor)
temperature does not lower in several minutes. failed. around the interface.
2. If there are any abnormal conditions or the temperature does not lower
in several minutes, stop the instrument and turn OFF the power of the
main unit.
3. Contact your Shimadzu representative.
8121 MS: Interface temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
8122 MS: Heat block temperature sensor has short-circuited. Heat block temperature sensor may have short-circuited or a circuit near Contact your Shimadzu representative.
it may have failed.

8123 MS: Heat block temperature sensor is disconnected. Heat block temperature sensor may have short-circuited or a circuit near Contact your Shimadzu representative.
it may have failed.

8124 MS: Heat block has been detached. Connection of the heat block temperature sensor cannot be checked 1. Attach the interface.
because the interface has been detached. 2. If the problem persists, contact your Shimadzu representative.

8125 MS: Overheated heat block. Turn OFF the instrument power if the Heat block may be damaged or the temperature control circuit may have 1. For safety, check for any abnormal conditions (smoke, strange odor)
temperature does not lower in several minutes. failed. around the heat block.
2. If there are any abnormal conditions or the temperature does not lower
in several minutes, stop the instrument and turn OFF the power of the
main unit.
3. Contact your Shimadzu representative.
8126 MS: Heat block temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
8127 MS: DL temperature sensor has short-circuited. DL temperature sensor may have short-circuited or a circuit near it may Contact your Shimadzu representative.
have failed.

8128 MS: DL temperature sensor is disconnected. DL temperature sensor may be disconnected or a circuit near it may have Contact your Shimadzu representative.
failed.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8129 MS: DL has been detached. Connection of the DL temperature sensor cannot be checked because the 1. Attach the interface.
interface has been detached. 2. If the problem persists, contact your Shimadzu representative.

812A MS: Overheated DL. Turn OFF the instrument power if the temperature DL may be damaged or the temperature control circuit may have failed. 1. For safety, check for any abnormal conditions (smoke, strange odor)
does not lower in several minutes. around the DL.
2. If there are any abnormal conditions or the temperature does not lower
in several minutes, stop the instrument and turn OFF the power of the
main unit.
3. Contact your Shimadzu representative.
812B MS: DL temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the interface temperature (desolventizing temperature) and heat 2. After the temperature has dropped, turn ON the temperature control
block temperature are high, this might be having an impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
812C MS: Q1 RF temperature sensor has short-circuited. Temperature sensor in Q1 RF power supply may have short-circuited or a Contact your Shimadzu representative.
circuit near it may have failed.

812D MS: Q1 RF temperature sensor is disconnected. Temperature sensor in Q1 RF power supply may be disconnected or a Contact your Shimadzu representative.
circuit near it may have failed.

812E MS: Overheated Q1 RF. Turn OFF the instrument power if the temperature Temperature sensor in Q1 RF power supply may be damaged or the 1. If the temperature does not lower in several minutes, stop the
does not lower in several minutes. temperature control circuit may have failed. instrument and turn OFF the power of the main unit.
2. Contact your Shimadzu representative.

812F MS: Upper TOF temperature sensor has short-circuited. Flight tube temperature sensor may have short-circuited or a circuit near Contact your Shimadzu representative.
it may have failed.

8130 MS: Lower TOF temperature sensor has short-circuited. Flight tube temperature sensor may have short-circuited or a circuit near Contact your Shimadzu representative.
it may have failed.

8131 MS: Pulser switch unit temperature sensor has short-circuited. Temperature sensor in the pulser switch unit may have short-circuited or Contact your Shimadzu representative.
a circuit near it may have failed.

8132 MS: Upper TOF temperature sensor is disconnected. Flight tube temperature sensor may be disconnected or a circuit near it Contact your Shimadzu representative.
may have failed.

8133 MS: Lower TOF temperature sensor is disconnected. Flight tube temperature sensor may be disconnected or a circuit near it Contact your Shimadzu representative.
may have failed.

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Event ID Event Detail Cause of the Event Measures

8134 MS: Pulser switch unit temperature sensor is disconnected. Temperature sensor in the pulser may be disconnected or a circuit near it Contact your Shimadzu representative.
may have failed.

8135 MS: Overheated upper TOF. Turn OFF the instrument power if the Flight tube temperature sensor may be damaged or the temperature 1. For safety, stop the instrument and turn OFF the power of the main
temperature does not lower in several minutes. control circuit may have failed. unit.
2. Contact your Shimadzu representative.
8136 MS: Overheated lower TOF. Turn OFF the instrument power if the Flight tube temperature sensor may be damaged or the temperature 1. For safety, stop the instrument and turn OFF the power of the main
temperature does not lower in several minutes. control circuit may have failed. unit.
2. Contact your Shimadzu representative.
8137 MS: An error is detected on the upper TOF heater. Flight tube temperature control heater or temperature control circuit may 1. For safety, stop the instrument and turn OFF the power of the main
have failed. unit.
2. Contact your Shimadzu representative.
8138 MS: An error is detected on the lower TOF heater. Flight tube temperature control heater or temperature control circuit may 1. For safety, stop the instrument and turn OFF the power of the main
have failed. unit.
2. Contact your Shimadzu representative.
8139 MS: Overheated pulser switch. Turn OFF the instrument power if the The inlet port or exhaust port may be blocked, ambient temperature may 1. For safety, stop the instrument and turn OFF the power of the main
temperature does not lower in several minutes. be too high, or the instrument may have failed. unit.
2. Check if the inlet port or exhaust port is blocked and confirm that the
room temperature is adequate.
3. Wait until the temperature inside the instrument lowers and then
restart the instrument.
813A MS: TOF temperature control fan has stopped. Foreign material may be caught by the fan or the fan may have failed. 1. Check for dust attached on the fan and foreign material caught by the
fan.
2. If the problem persists, contact your Shimadzu representative.
813B MS: Temperature sensor near the lower side fan has short-circuited. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

813C MS: Temperature sensor near the upper side fan has short-circuited. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

813D MS: Temperature sensor near the turbo molecular pump (QP) has short- Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
circuited. failed.

813E MS: Ambient TOF temperature sensor has short-circuited. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

813F MS: Ambient instrument temperature sensor has short-circuited. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

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Event ID Event Detail Cause of the Event Measures

8140 MS: Front TOFBase temperature sensor has short-circuited. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

8141 MS: Rear TOFBase temperature sensor has short-circuited. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

8142 MS: Temperature sensor near the lower side fan is disconnected. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

8143 MS: Temperature sensor near the upper side fan is disconnected. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

8144 MS: Temperature sensor near the turbo molecular pump (QP) is Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
disconnected. failed.

8145 MS: Ambient TOF temperature sensor is disconnected. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

8146 MS: Ambient instrument temperature sensor is disconnected. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

8147 MS: Front TOFBase temperature sensor is disconnected. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

8148 MS: Rear TOFBase temperature sensor is disconnected. Temperature sensor may have short-circuited or a circuit near it may have Contact your Shimadzu representative.
failed.

8149 MS: Overheat around the lower side fan. Turn OFF the instrument power if The inlet port or exhaust port may be blocked, ambient temperature may 1. For safety, stop the instrument and turn OFF the power of the main
the temperature does not lower in several minutes. be too high, or the instrument may have failed. unit.
2. Check if the inlet port or exhaust port is blocked and confirm that the
room temperature is adequate.
3. Wait until the temperature inside the instrument lowers and then
restart the instrument.
814A MS: Overheat around the upper side fan. Turn OFF the instrument power The inlet port or exhaust port may be blocked, ambient temperature may 1. For safety, stop the instrument and turn OFF the power of the main
if the temperature does not lower in several minutes. be too high, or the instrument may have failed. unit.
2. Check if the inlet port or exhaust port is blocked and confirm that the
room temperature is adequate.
3. Wait until the temperature inside the instrument lowers and then
restart the instrument.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

814B MS: Overheat around the TMP (QP). Turn OFF the instrument power if the The inlet port or exhaust port may be blocked, ambient temperature may 1. For safety, stop the instrument and turn OFF the power of the main
temperature does not lower in several minutes. be too high, or the instrument may have failed. unit.
2. Check if the inlet port or exhaust port is blocked and confirm that the
room temperature is adequate.
3. Wait until the temperature inside the instrument lowers and then
restart the instrument.
814C MS: Overheat around ambient TOF. Turn OFF the instrument power if the The inlet port or exhaust port may be blocked, ambient temperature may 1. For safety, stop the instrument and turn OFF the power of the main
temperature does not lower in several minutes. be too high, or the instrument may have failed. unit.
2. Check if the inlet port or exhaust port is blocked and confirm that the
room temperature is adequate.
3. Wait until the temperature inside the instrument lowers and then
restart the instrument.
814D MS: Overheat around ambient instrument. Turn OFF the instrument power The inlet port or exhaust port may be blocked, ambient temperature may 1. For safety, stop the instrument and turn OFF the power of the main
if the temperature does not lower in several minutes. be too high, or the instrument may have failed. unit.
2. Check if the inlet port or exhaust port is blocked and confirm that the
room temperature is adequate.
3. Wait until the temperature inside the instrument lowers and then
restart the instrument.
814E MS: Overheated front TOFBase. Turn OFF the instrument power if the TOFBase temperature sensor may be damaged or the temperature control 1. For safety, stop the instrument and turn OFF the power of the main
temperature does not lower in several minutes. circuit may have failed. unit.
2. Contact your Shimadzu representative.
814F MS: Overheated rear TOFBase. Turn OFF the instrument power if the TOFBase temperature sensor may be damaged or the temperature control 1. For safety, stop the instrument and turn OFF the power of the main
temperature does not lower in several minutes. circuit may have failed. unit.
2. Contact your Shimadzu representative.
8150 MS: An error is detected on the TOFBase heater. TOFBase temperature control heater or temperature control circuit may 1. For safety, stop the instrument and turn OFF the power of the main
have failed. unit.
2. Contact your Shimadzu representative.
8151 MS: Flight tube temperature did not stabilize even after the specified The instrument may not be used in appropriate environment or it may 1. Check if the room temperature is appropriate and confirm that the
period. have failed. instrument is not exposed to direct sunlight or air from air conditioner.
2. If the problem persists, contact your Shimadzu representative.

8152 MS: Flight tube temperature did not reach the preliminary temperature The instrument may not be used in appropriate environment or it may 1. Check if the room temperature is appropriate and confirm that the
even after the specified period. have failed. instrument is not exposed to direct sunlight or air from air conditioner.
2. If the problem persists, contact your Shimadzu representative.

8153 MS: Diverter valve error is detected. Rotor or stator of the diverter valve may have worn or the instrument may Contact your Shimadzu representative.
have failed.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8154 MS: CDS valve error is detected. Rotor or stator of the CDS valve may have worn or the instrument may Contact your Shimadzu representative.
have failed.

8155 MS: Liquid leakage. Sample bottle lid or sample piping joint may be loose or damaged. 1. Wipe off the leaked liquid and fasten the piping connection part of the
area where the liquid leaked.
2. If the problem persists, contact your Shimadzu representative.

8156 MS: Leak sensor on the room temperature side has short-circuited. Leak sensor may have short-circuited or a circuit near it may have failed. Contact your Shimadzu representative.

8157 MS: Leak sensor on the room temperature side is disconnected. Leak sensor may be disconnected or a circuit near it may have failed. Contact your Shimadzu representative.

8158 MS: Leak sensor on the heated side has short-circuited. Leak sensor may have short-circuited or a circuit near it may have failed. Contact your Shimadzu representative.

8159 MS: Leak sensor on the heated side is disconnected. Leak sensor may be disconnected or a circuit near it may have failed. Contact your Shimadzu representative.

815A MS: Fan of the ionization interface has stopped. Foreign material may be caught by the fan or the fan may have failed. Contact your Shimadzu representative.

815B MS: Fan of the sub-interface has stopped. Foreign material may be caught by the fan or the fan may have failed. 1. Check for dust attached on the fan and foreign material caught by the
fan.
2. If the problem persists, contact your Shimadzu representative.
815C MS: Unidentified ionization interface has been attached. Unknown interface may have been attached or the instrument may have 1. Confirm that the interface is attached properly.
failed. 2. If the problem persists, contact your Shimadzu representative.

815D MS: Data acquisition was stopped because the ionization interface was Interface may have been detached or the instrument may have failed. 1. Confirm that the interface is attached properly.
detached during data acquisition. 2. If the problem persists, contact your Shimadzu representative.

815E MS: Ionization interface has been detached. Interface may have been detached or the instrument may have failed. 1. Confirm that the interface is attached properly.
2. If the problem persists, contact your Shimadzu representative.

815F MS: Data acquisition was stopped because the sub-interface was Sub-interface may have been detached or the instrument may have failed. 1. Confirm that the sub-interface is attached properly.
detached during data acquisition. 2. If the problem persists, contact your Shimadzu representative.

8160 MS: Sub-interface has been detached. Sub-interface may have been detached or the instrument may have failed. 1. Confirm that the sub-interface is attached properly.
2. If the problem persists, contact your Shimadzu representative.

8161 MS: Ionization interface HV power supply error is detected. Discharge or short circuit may have occurred on the interface or the 1. Check for any abnormalities on the probe tip of the interface.
instrument may have failed. 2. If the problem persists, contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8162 MS: DUIS corona needle HV power supply error is detected. Discharge or short circuit may have occurred on the interface or the 1. Check for any abnormalities on the probe tip of the interface.
instrument may have failed. 2. If the problem persists, contact your Shimadzu representative.

8163 MS: Sub-interface HV power supply error is detected. Discharge or short circuit may have occurred on the interface or the 1. Check for any abnormalities on the probe tip of the interface.
instrument may have failed. 2. If the problem persists, contact your Shimadzu representative.

8164 MS: Sample bottle lock has been released. Sample bottle lock may have been released or the instrument may have 1. Check the sample bottle lock.
failed. 2. If the problem persists, contact your Shimadzu representative.

8165 MS: Sample bottle pressurization was released. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8166 MS: Nebulizing gas flowrate may be insufficient or unstable. Nitrogen gas may not be supplied to the instrument or its piping is not 1. Check the nebulizing gas flowrate on the instrument monitor.
installed properly. 2. Check for any abnormalities on the gas piping and cylinder.
3. If the problem persists, contact your Shimadzu representative.

8167 MS: Nebulizing gas pressure sensor abnormality is detected. Nebulizing gas nozzle may be clogged or the gas control circuit may have 1. Check the nebulizing gas nozzle and remove any clogging.
failed. 2. If the problem persists, contact your Shimadzu representative.

8168 MS: Nebulizing gas nozzle may be clogged. Nebulizing gas cannot be Nitrogen gas supply pressure may be out of the specified range or the gas 1. Check for any abnormalities on the gas piping and cylinder.
controlled properly. control circuit may have failed. 2. If the problem persists, contact your Shimadzu representative.

8169 MS: Drying gas flowrate may be insufficient or unstable. Nitrogen gas may not be supplied to the instrument or its piping is not 1. Check the drying gas flowrate on the instrument monitor.
installed properly. 2. Check for any abnormalities on the gas piping and cylinder.
3. If the problem persists, contact your Shimadzu representative.

816A MS: Drying gas pressure sensor abnormality is detected. Drying gas flowpath may be clogged or the gas control circuit may have Contact your Shimadzu representative.
failed.

816B MS: Drying gas nozzle may be clogged. Drying gas cannot be controlled Nitrogen gas supply pressure may be out of the specified range or the gas 1. Check for any abnormalities on the gas piping and cylinder.
properly. control circuit may have failed. 2. If the problem persists, contact your Shimadzu representative.

816C MS: Heating gas flowrate may be insufficient or unstable. Dry air may not be flowing to the instrument or piping may not have been 1. Check for any abnormalities on the gas piping and cylinder.
installed properly. 2. If the problem persists, contact your Shimadzu representative.

816D MS: Heating gas pressure sensor abnormality is detected. Heating gas may not be flowing to the instrument or piping may not have Contact your Shimadzu representative.
been installed properly.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

816E MS: Heating gas nozzle may be clogged. Nebulizing gas cannot be Dry air supply pressure may be out of the specified range or the gas 1. Check for any abnormalities on the gas piping and cylinder.
controlled properly. control circuit may have failed. 2. If the problem persists, contact your Shimadzu representative.

816F MS: Sub-nebulizing gas flowrate may be insufficient or unstable. Dry air may not be flowing to the instrument or piping may not have been 1. Check for any abnormalities on the gas piping and cylinder.
installed properly. 2. If the problem persists, contact your Shimadzu representative.

8170 MS: Sub-nebulizing gas pressure sensor abnormality is detected. Sub-nebulizing gas flowpath may be clogged or the gas control circuit Contact your Shimadzu representative.
may have failed.

8171 MS: Sub-nebulizing gas nozzle may be clogged. Nebulizing gas cannot be Dry air supply pressure may be out of the specified range or the gas 1. Check for any abnormalities on the gas piping and cylinder.
controlled properly. control circuit may have failed. 2. If the problem persists, contact your Shimadzu representative.

8172 MS: CID gas flowrate may be insufficient or unstable. Argon gas may not be supplied to the instrument or its piping may not 1. Check for any abnormalities on the gas piping and cylinder.
have been installed properly. 2. If the problem persists, contact your Shimadzu representative.

8173 MS: CID gas pressure sensor abnormality is detected. CID gas flowpath may be clogged or the gas control circuit may have Contact your Shimadzu representative.
failed.

8174 MS: Pulser positive HV power supply overvoltage error is detected. Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

8175 MS: Pulser positive HV power supply output voltage error is detected. Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

8176 MS: Pulser negative HV power supply overvoltage error is detected. Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

8177 MS: Pulser negative HV power supply output voltage error is detected. Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

8178 MS: Pusher power supply error is detected. Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

8179 MS: Puller power supply error is detected. Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

817A MS: Communication between the pulser and digitizer board has not The instrument may have failed. Contact your Shimadzu representative.
become stable.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

817B MS: Back left fan has stopped. Inlet port air filter may be clogged, foreign material may be caught by the 1. Check for clogged air filter, dust attached on the fan, and foreign
fan, or the fan may have failed. material caught by the fan.
2. If the problem persists, contact your Shimadzu representative.

817C MS: Orthogonal acceleration HV power supply error is detected. Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

817D MS: Flight tube HV power supply error is detected. (Arc discharge) Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

817E MS: Flight tube HV power supply error is detected. (Temperature control) Flight tube HV power supply may have failed. Contact your Shimadzu representative.

817F MS: Flight tube HV power supply error is detected. (Overcurrent) Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

8180 MS: Flight tube HV power supply error is detected. (Overvoltage) Flight tube HV power supply may have failed. Contact your Shimadzu representative.

8181 MS: Flight tube HV power supply error is detected. (HW) Flight tube HV power supply may have failed. Contact your Shimadzu representative.

8182 MS: Flight tube HV power supply error is detected. (Parity) The instrument may have failed. Contact your Shimadzu representative.

8183 MS: Flight tube HV power supply error is detected. (Not Ready) The instrument may have failed. Contact your Shimadzu representative.

8184 MS: Flight tube HV power supply error is detected. (Serial The instrument may have failed. Contact your Shimadzu representative.
communication)

8185 MS: Flight tube HV power supply error is detected. (Temperature control Flight tube HV power supply may have failed. Contact your Shimadzu representative.
time-out)

8186 MS: Flight tube HV power supply error is detected. (Output voltage (1)) The instrument may have failed. Contact your Shimadzu representative.

8187 MS: Flight tube HV power supply error is detected. (Output voltage (2)) Flight tube HV power supply may have failed. Contact your Shimadzu representative.

8188 MS: Flight tube HV power supply error is detected. (Status) The instrument may have failed. Contact your Shimadzu representative.

8189 MS: Reflectron 1 HV power supply error is detected. Discharges may have occurred in the vacuum housing or the instrument Contact your Shimadzu representative.
may have failed.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

818A MS: Reflectron 1 HV power supply error is detected. (Temperature Reflectron 1 HV power supply may have failed. Contact your Shimadzu representative.
control)

818B MS: Reflectron 1 HV power supply error is detected. (Overcurrent) The instrument may have failed. Contact your Shimadzu representative.

818C MS: Reflectron 1 HV power supply error is detected. (Overvoltage) Reflectron 1 HV power supply may have failed. Contact your Shimadzu representative.

818D MS: Reflectron 1 HV power supply error is detected. (HW) Reflectron 1 HV power supply may have failed. Contact your Shimadzu representative.

818E MS: Reflectron 1 HV power supply error is detected. (Parity) The instrument may have failed. Contact your Shimadzu representative.

818F MS: Reflectron 1 HV power supply error is detected. (Not Ready) The instrument may have failed. Contact your Shimadzu representative.

8190 MS: Reflectron 1 HV power supply error is detected. (Serial The instrument may have failed. Contact your Shimadzu representative.
communication)

8191 MS: Reflectron 1 HV power supply error is detected. (Temperature control Reflectron 1 HV power supply may have failed. Contact your Shimadzu representative.
time-out)

8192 MS: Reflectron 1 HV power supply error is detected. (Output voltage (1)) Reflectron 1 HV power supply may have failed. Contact your Shimadzu representative.

8193 MS: Reflectron 1 HV power supply error is detected. (Output voltage (2)) Reflectron 1 HV power supply may have failed. Contact your Shimadzu representative.

8194 MS: Reflectron 1 HV power supply error is detected. (Status) The instrument may have failed. Contact your Shimadzu representative.

8195 MS: Reflectron 2 HV power supply error is detected. Discharges may have occurred in the vacuum housing or the instrument If the problem persists, contact your Shimadzu representative.
may have failed.

8196 MS: Detector HV power supply error is detected. Discharges may have occurred in the vacuum housing or the instrument If the problem persists, contact your Shimadzu representative.
may have failed.

8197 MS: Qarray RF error is detected. There may be a problem in Qarray assembly or installation, Qarray RF Contact your Shimadzu representative.
power supply may not have been adjusted properly, or the instrument may
have failed.

8198 MS: Multipole 1 and 2 RF error is detected. There may be a problem in multipole assembly or installation, multipole Contact your Shimadzu representative.
RF power supply may not have been adjusted properly, or the instrument
may have failed.

Annexure-1 [Page 351 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8199 MS: Q1 RF fan has stopped. Foreign material may be caught by the fan or the instrument may have Contact your Shimadzu representative.
failed.

819A MS: Q1 RF error is detected. Q1 RF power supply may not have been adjusted properly or the Contact your Shimadzu representative.
instrument may have failed.

819B MS: Collision cell RF fan has stopped. Foreign material may be caught by the fan or the instrument may have Contact your Shimadzu representative.
failed.

819C MS: Collision cell RF error is detected. Collision cell RF power supply may not have been adjusted properly or the Contact your Shimadzu representative.
instrument may have failed.

819D MS: DL bias error is detected. Ion guide may have spilled liquid or dirt on it, there may be a problem in 1. Confirm that the ion guide has been assembled and installed properly.
assembly or installation, or the instrument may have failed. 2. If the problem persists, contact your Shimadzu representative.

819E MS: Qarray bias error is detected. There may be a problem in Qarray assembly or installation or the 1. For safety, stop the instrument and turn OFF the power of the main
instrument may have failed. unit.
2. Confirm that Qarray has been assembled and installed properly.
3. If the problem persists, contact your Shimadzu representative.

819F MS: Skimmer bias error is detected. There may be a problem in Qarray assembly or installation or the 1. For safety, stop the instrument and turn OFF the power of the main
instrument may have failed. unit.
2. Confirm that Qarray has been assembled and installed properly.
3. If the problem persists, contact your Shimadzu representative.

81A0 MS: Multipole 1 bias error is detected. There may be a problem in multipole 1 assembly or installation or the 1. For safety, stop the instrument and turn OFF the power of the main
instrument may have failed. unit.
2. Confirm that multipole 1 has been assembled and installed properly.
3. If the problem persists, contact your Shimadzu representative.

81A1 MS: Multipole 1 rear stage lens error is detected. There may be a problem in multipole 1 assembly or installation or the 1. For safety, stop the instrument and turn OFF the power of the main
instrument may have failed. unit.
2. Confirm that multipole 1 has been assembled and installed properly.
3. If the problem persists, contact your Shimadzu representative.

81A2 MS: Multipole 2 bias error is detected. There may be a problem in multipole 2 assembly or installation or the 1. For safety, stop the instrument and turn OFF the power of the main
instrument may have failed. unit.
2. Confirm that multipole 2 has been assembled and installed properly.
3. If the problem persists, contact your Shimadzu representative.

Annexure-1 [Page 352 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

81A3 MS: Multipole 2 rear stage lens error is detected. There may be a problem in multipole 2 assembly or installation or the 1. For safety, stop the instrument and turn OFF the power of the main
instrument may have failed. unit.
2. Confirm that multipole 2 has been assembled and installed properly.
3. If the problem persists, contact your Shimadzu representative.

81A4 MS: Lens system door was opened while the rotary pump was operating. Lens system door may be open or the instrument may have failed. 1. Check if the lens system door is open.
2. If the problem persists, contact your Shimadzu representative.

81A5 MS: Lens system door is open. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

81A6 MS: TOF chamber lid was opened while the rotary pump was operating. The instrument may have failed. 1. Check if the lens system door is open.
2. If the problem persists, contact your Shimadzu representative.

81A7 MS: TOF chamber lid is open. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

81A8 MS: Vacuum gauge (PG) monitor value is below the specified level. DL DL may be clogged. 1. Check if a plug is attached to the DL or DL is clogged.
may be clogged. (Pressure level: 1) 2. If the problem persists, contact your Shimadzu representative.

81A9 MS: Vacuum gauge (PG) monitor value is below the specified level. DL DL may be clogged. 1. Check if a plug is attached to the DL or DL is clogged.
may be clogged. (Pressure level: 2) 2. If the problem persists, contact your Shimadzu representative.

81AA MS: Instrument main switch was turned ON with Service switch set to The instrument may have failed. Contact your Shimadzu representative.
OFF.

81AB MS: Service switch is turned OFF. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

81AC MS: Service switch is turned ON. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

81AD MS: Instrument main switch is turned ON. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

81AE MS: Communication with the PC was severed during data acquisition. USB cable may be removed, disconnected, or connected incorrectly. 1. Check the USB cable connections.
2. If the problem persists, contact your Shimadzu representative.

81AF Date to perform safety inspection has arrived. ? years have passed since the instrument was first used. Contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

81B0 MS: Value set for instrument's clock is invalid. Button cell battery on the board has died or it has not been placed. Contact your Shimadzu representative.

81B1 MS: Failed to read at startup of EEPROM. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81B2 MS: Failed to write to the EEPROM. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81B3 MS: Failed to read at startup of flash memory. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81B4 MS: Failed to write to the flash memory. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81B5 MS: MAIN-CPU board and digitizer board communication error is The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected. (Lane) 2. If the problem persists, contact your Shimadzu representative.

81B6 MS: MAIN-CPU board and digitizer board communication error is The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected. (Channel) 2. If the problem persists, contact your Shimadzu representative.

81B7 MS: MAIN-CPU board and digitizer board communication error is The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected. (HW) 2. If the problem persists, contact your Shimadzu representative.

81B8 MS: MAIN-CPU board and digitizer board communication error is The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected. (SW) 2. If the problem persists, contact your Shimadzu representative.

81B9 MS: MAIN-CPU board startup operation failed. (DDR3 test) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81BA MS: MAIN-CPU board startup operation failed. (DDR3 initialization) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81BB MS: MAIN-CPU board and HV-CONT board communication error is The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected. 2. If the problem persists, contact your Shimadzu representative.

81BC MS: MAIN-CPU board and QP-CONT board communication error is The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected. 2. If the problem persists, contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

81BD MS: MAIN-CPU board and SUB-CONT board communication error is The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected. 2. If the problem persists, contact your Shimadzu representative.

81BE MS: MAIN-CPU board and digitizer board communication test failed. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81BF MS: MAIN-CPU board and digitizer board communication failed. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81C0 MS: Digitizer is not in its normal state. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81C1 MS: Digitizer board and MAIN-CPU board communication error is The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected. 2. If the problem persists, contact your Shimadzu representative.

81C2 MS: ADC fan of the digitizer board has stopped. Foreign material may be caught by the fan or the instrument may have Contact your Shimadzu representative.
failed.

81C3 MS: FPGA fan of the digitizer board has stopped. Foreign material may be caught by the fan or the instrument may have Contact your Shimadzu representative.
failed.

81C4 MS: ADC fan of the digitizer board has overheated. Turn OFF the The inlet port or exhaust port may be blocked, ambient temperature may 1. Check if the inlet port or exhaust port is blocked and confirm that the
instrument power if the temperature does not lower in several minutes. be too high, or the instrument may have failed. room temperature is adequate.
2. Stop the instrument and turn OFF the instrument power if the
temperature does not lower in several minutes.
3. If the problem persists, contact your Shimadzu representative.

81C5 MS: FPGA fan of the digitizer board has overheated. Turn OFF the The inlet port or exhaust port may be blocked, ambient temperature may 1. Check if the inlet port or exhaust port is blocked and confirm that the
instrument power if the temperature does not lower in several minutes. be too high, or the instrument may have failed. room temperature is adequate.
2. Stop the instrument and turn OFF the instrument power if the
temperature does not lower in several minutes.
3. If the problem persists, contact your Shimadzu representative.

81C6 MS: High temperature of the digitizer board was detected so the power of The instrument may have failed. 1. For safety, stop the instrument and turn OFF the power of the main
the digitizer board was turned OFF. unit.
2. Contact your Shimadzu representative.
81C7 MS: Digitizer board data transmission is abnormal. Electric noise may have been applied to the instrument or the instrument 1. Check for abnormalities on the probe tip of the interface.
may have failed. 2. If the problem persists, contact your Shimadzu representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

81C8 MS: Time-out occurred during the data acquisition finishing process. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

81C9 MS: Time program includes the items that cannot be executed. Time program includes the items that cannot be executed with the Check the contents of time program set in the method file.
attached interface or depending on the instrument status.

81CA MS: Data acquisition cannot be started because preparation for it has not The instrument may have failed. Contact your Shimadzu representative.
been performed.

81CB MS: Preparation for data acquisition failed. The instrument may have failed. Contact your Shimadzu representative.

81CC MS: Specified time for the event has elapsed. Method settings may be incorrect or the instrument may have failed. If the problem persists, contact your Shimadzu representative.

81CD MS: An error occurred during auto startup of the instrument. There is an abnormality in vacuum control, electrode control, or TOF 1. Stop the instrument, turn OFF the power, and restart the instrument.
temperature control. 2. If the problem persists, contact your Shimadzu representative.

81CE MS: Back right fan has stopped. Inlet port air filter may be clogged, foreign material may be caught by the 1. Check for clogged air filter, dust attached on the fan, and foreign
fan, or the fan may have failed. material caught by the fan.
2. If the problem persists, contact your Shimadzu representative.

81CF MS: Upper side fan has stopped. Foreign material may be caught by the fan or the instrument may have 1. Check for dust attached on the fan and foreign material caught by the
failed. fan.
2. If the problem persists, contact your Shimadzu representative.
81D0 MS: Failed to initialize the HV-CONT board at startup. The instrument may have failed. Contact your Shimadzu representative.

81D1 MS: Failed to initialize the QP-CONT board at startup. The instrument may have failed. Contact your Shimadzu representative.

81D2 MS: Failed to initialize the SUB-CONT board at startup. The instrument may have failed. Contact your Shimadzu representative.

81D3 MS: Failed to initialize the flight tube HV power supply at startup. The instrument may have failed. Contact your Shimadzu representative.

81D4 MS: Failed to initialize the reflectron 1 HV power supply at startup. The instrument may have failed. Contact your Shimadzu representative.

81D5 MS: PS-DIPSW1 on the board was set to ON. PS-DIPSW1 on the board is set to ON. Contact your Shimadzu representative.

81D6 MS: PS-DIPSW2 on the board was set to ON. PS-DIPSW2 on the board is set to ON. Contact your Shimadzu representative.

81D7 MS: PS-DIPSW3 on the board was set to ON. PS-DIPSW3 on the board is set to ON. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

81D8 MS: PS-DIPSW4 on the board was set to ON. PS-DIPSW4 on the board is set to ON. Contact your Shimadzu representative.

81D9 MS: PS-DIPSW1 on the board was set to OFF. PS-DIPSW1 on the board is set to OFF. Contact your Shimadzu representative.

81DA MS: PS-DIPSW2 on the board was set to OFF. PS-DIPSW2 on the board is set to OFF. Contact your Shimadzu representative.

81DB MS: PS-DIPSW3 on the board was set to OFF. PS-DIPSW3 on the board is set to OFF. Contact your Shimadzu representative.

81DC MS: PS-DIPSW4 on the board was set to OFF. PS-DIPSW4 on the board is set to OFF. Contact your Shimadzu representative.

81DD MS: Column oven cover is open. The column oven cover may be open, or the wiring between the column 1. Check that the column oven cover is not opened.
oven and the instrument may not be properly connected. 2. If the problem cannot be resolved, contact your Shimadzu
representative.
81E1 MS: An error occurred while executing manual tuning. Manual tuning was System error is occurred. Check the message and implement the necessary measures. If the
stopped. problem persists, please contact your Shimadzu representative.

81E2 MS: Time-out occurred during communication with the MS. There was no response from the MS within the specified period of time. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

81E4 MS: The MS is not connected. Connection failed because communication with the MS cannot be Check the USB cable and MS power supply.
established. If the MS communicates with the PC using an optical extension cable,
insert and remove the cable from the PC after making sure the MS power
supply is ON.
81E5 MS: Operation is disabled because data acquisition or tuning is currently Information Message Check the message and implement the necessary measures. If the
being performed. problem persists, please contact your Shimadzu representative.

81E7 MS: Vacuum level is insufficient. This operation is disabled because the vacuum level has not reached the Perform the operation after the vacuum system becomes ready on the
sufficient value. [System Control] sub-window of the vacuum system.

81E8 MS: Method or tuning condition is not set for the MS. Method or tuning information is not set for the MS correctly. Turn OFF the PC power and MS power and restart them.

81E9 MS: Firmware update failed. Firmware update failed. Contact your Shimadzu representative.

81EA MS: MS connection failed. Connection failed because communication with the MS cannot be Check the cable and power supply.
established.

81EB MS: The MS unit is busy. The MS unit does not receive signals. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

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Event ID Event Detail Cause of the Event Measures

81EC MS: Communication with MS was not achieved within the specified Communication was attempted the specific number of times, but there Check the cable and power supply, turn OFF the power of all equipment
number of retries. was no response from the MS. including the PC, and restart them.

81ED MS: Command does not exist. A command not existing in the LC time program or MS time program was Enter a command according to the dropdown list.
specified.

81F0 MS: Trouble occurred in communication with the MS. Check the USB Connection failed because communication with the MS cannot be Check the USB cable connections and confirm that the power is ON. If the
cable connections and confirm that the MS power is ON. established. error persists even after retry, detailed inspection is necessary. Contact
your Shimadzu representative.

81F4 MS: Unable to connect to MS, because firmware version is not correct. The firmware version is different from the Mot file version. Start LabSolutions and connect to the instrument. The firmware is
updated automatically when it connects to the instrument.

81F5 MS: The number of events is outside the range. The number of events exceeds the upper limit or does not reach the lower Add or remove events on the [MS] tab page in [Instrument Parameter
limit. View].

81F6 MS: Total value of CE, DL bias, and Qarray bias exceeded the setting Information Message Check the message and implement the necessary measures. If the
range. Adjust the settings so that the total value is -200 V to 200 V. problem persists, please contact your Shimadzu representative.

81F7 MS: The software cannot connect to MS since it does not support this The software does not support this digitizer version. Install the LabSolutions that supports the digitizer version, or contact your
digitizer version. Shimadzu representative to change the version of the digitizer.

8200 MS: Auto start of the system started. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8201 MS: Auto stop of the system started. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8202 MS: Auto start of the system was terminated. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8203 MS: Auto stop of the system was terminated. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8204 MS: Leak valve was closed. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8205 MS: Leak valve was opened. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

8206 MS: Rotary pump was started. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8207 MS: Rotary pump was stopped. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8208 MS: Turbo molecular pump (QP) was started. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8209 MS: Turbo molecular pump (QP) was stopped. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

820A MS: Turbo molecular pump (TOF) was started. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

820B MS: Turbo molecular pump (TOF) was stopped. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

820C MS: Vacuum gauge (IG) was turned ON. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

820D MS: Vacuum gauge (IG) was turned OFF. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

820E MS: Vacuum gauge (BA) was turned ON. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

820F MS: Vacuum gauge (BA) was turned OFF. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8210 MS: Temperature control (TOF) was started. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8211 MS: Temperature control (TOF) was stopped. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8212 MS: HV power supply (TOF) was turned ON. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

8213 MS: HV power supply (TOF) was turned OFF. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8214 MS: HV power supply (detector) was turned ON. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8215 MS: HV power supply (detector) was turned OFF. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8216 MS: The following heater will be turned OFF. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8217 MS: Target temperature of flight tube was changed. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8230 MS: Interface voltage was adjusted. Interface voltage value specified for each event or time program is not This is to inform that automatic adjustment has been performed.
suitable for the changed DUIS operation mode.

8231 MS: Corona needle voltage was adjusted. Corona needle voltage value specified for each event or time program is This is to inform that automatic adjustment has been performed.
not suitable for the changed DUIS operation mode.

8232 MS: Set an interval of 0.03 min or more when switching the ionization The command for changing the DUIS operation mode is set to below 0.03 Set 0.03 min or more for the command for changing the DUIS operation
mode. min. mode.
An interval of at least 0.03 min is required to use a command to change
DUIS operation modes in time program.
8233 MS: Processing is canceled because rows for which polarity and type are There are some rows for which valid polarity and type are not specified in Specify a valid polarity and type and then perform the processing.
not recognized exist in the text. the text.
Row numbers that cannot be recognized:

8234 MS: The maximum number of events and channels is exceeded. Do you Total of the events and channels is above the maximum number. Click [Yes] to continue while ignoring the rows for which the value is
wish to continue? above the maximum number. Click [No] to cancel.

8235 MS: If you do not use tuning files, mass accuracy might be insufficient. Do Confirmation Message Change the CID gas pressure and run autotuning again in order to perform
you wish to continue? data acquisition with guaranteed precision.

8236 MS: There are some errors in the Event Table. There are errors in some rows in the Event Table. Correct all errors in the Event Table.
Correct all the errors in the Event Table.

8237 MS: Parameter was adjusted. Pasted parameter was adjusted so that the value can be set.
Information Message

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Event ID Event Detail Cause of the Event Measures

8238 MS: If a survey event is deleted, dependent events will also be deleted. Dependent events require the corresponding survey events. Click [Yes] to delete dependent events. Click [No] to cancel.

8239 MS: Processing is canceled because there are dependent events which Survey events and dependent events are not paired in some events. Make settings so that survey events and dependent events are paired.
don't have pair survey event.

823A MS: Rows lacking items will be deleted. Some items that should be specified in the row are missing. Specify all items in each row.

823B MS: Concerned Ion List has no valid rows. No setting in the Ion List. Specify at least one row to the Ion List.
Enter valid rows to the Ion List.

823C MS: The number of survey events exceeds the maximum number that can Dependent events cannot be set because the number of survey events
be set in the Event Table. exceeds the maximum number. Information Message

823D MS: If all dependent events are deleted, DDA setting for the survey event If all dependent events are deleted, survey events are changed to MS Click [OK] to delete the DDA setting for the survey event. Click [Cancel]
is also deleted. events. to cancel.

823E MS: If analog out is set, measurement time of all events will be set same When analog output is set, the measurement times of all events are To set analog output, click [OK].
value. Do you wish to continue? automatically changed to be the same. To cancel analog output, click [Cancel].

8260 MS: Auto tuning was terminated. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8261 MS: Auto tuning started. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8262 MS: Auto tuning has been completed. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8263 MS: Auto tuning was terminated because an error occurred on the Information Message Check the message and implement the necessary measures. If the
instrument. problem persists, please contact your Shimadzu representative.

8264 MS: Auto tuning was terminated because an error occurred during auto Information Message Perform auto tuning again. If the error persists even after retry, detailed
tuning. inspection is necessary. Contact your Shimadzu representative.

8265 MS: Start auto tuning after opening the CID gas valve. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8266 MS: Gas is not stable. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

8267 MS: Temperature is not stable. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8268 MS: An error occurred during initial auto tuning adjustment. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8269 MS: An error occurred during preparation for auto tuning. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

826A MS: An error occurred during detector voltage adjustment in auto tuning. No peak was detected. Perform auto tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

826B MS: An error occurred during coarse adjustment of TOF in auto tuning. Peaks subject to tuning were not found. Perform auto tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

826C MS: An error occurred during Q sensitivity adjustment in auto tuning. Peaks subject to tuning were not found. Perform auto tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

826D MS: An error occurred during Q1 resolution adjustment in auto tuning. 1. Trial count exceeded the specified value. One of the following has occurred.
2. Unit offset could no longer be adjusted. 1. Trial count exceeded the specified value.
3. Profile subject to adjustment could not be obtained. 2. Unit offset could no longer be adjusted.
3. Profile subject to adjustment could not be obtained.
826E MS: An error occurred during Q1 calibration in auto tuning. Maximum centroid intensity could not be obtained. Perform auto tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

826F MS: An error occurred during fine adjustment of TOF in auto tuning. 1. Trial count exceeded the specified value. Perform auto tuning again. If the error persists even after retry, detailed
2. Maximum profile intensity could not be obtained. inspection is necessary. Contact your Shimadzu representative.
3. No profile peak was detected.
4. Profile resolution did not satisfy the adjustment conditions.
5. Profile shape did not satisfy the adjustment conditions.
8271 MS: An error occurred during TOF calibration in auto tuning. 1. Maximum centroid intensity could not be obtained. Perform auto tuning again. If the error persists even after retry, detailed
2. TOF calibration formula is incorrect. inspection is necessary. Contact your Shimadzu representative.

8272 MS: An error occurred during MS spectrum measurement in auto tuning. System error is occurred. Perform auto tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

8273 MS: An error occurred during MSMS spectrum measurement in auto System error is occurred. Perform auto tuning again. If the error persists even after retry, detailed
tuning. inspection is necessary. Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

8274 MS: An error occurred during Q1 Scan spectrum measurement in auto System error is occurred. Perform auto tuning again. If the error persists even after retry, detailed
tuning. inspection is necessary. Contact your Shimadzu representative.

8275 MS: Pressure value of PG is below the specified level. DL may be clogged or the DL plug may be attached. Check the DL for clogging. Clean it if clogged. Remove the DL plug if
attached.\ nIf the problem persists, contact your Shimadzu
representative.

8276 MS: An error occurred during TOF calibration in auto tuning. System error is occurred. Perform auto tuning again. If the error persists even after retry, detailed
(There are some errors in the calibration curve. For example, monotone is inspection is necessary. Contact your Shimadzu representative.
not increasing.)

8277 MS: To perform auto tuning, Use ESI, DUIS or APCI interface. Auto tuning cannot be performed when the attached interface is APCI or Change the interface to the one in which autotuning can be performed.
Others. Sub-interface is required for APCI.

8278 MS: MS is not ready to receive analytical methods. An error may have occurred on the instrument. Perform auto tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

8279 MS: MS does not become ready. Gas or temperature may not have become stable within the specified Perform auto tuning again. If the error persists even after retry, detailed
period of time. inspection is necessary. Contact your Shimadzu representative.

827A MS: An error occurred during MS spectrum acquisition in auto tuning. Spectrum may be saturated or data may not have been able to be Perform auto tuning again. If the error persists even after retry, detailed
acquired within the specified period of time. inspection is necessary. Contact your Shimadzu representative.

827B MS: An error occurred during Q1 Scan spectrum acquisition in auto Spectrum may be saturated or data may not have been able to be Perform auto tuning again. If the error persists even after retry, detailed
tuning. acquired within the specified period of time. inspection is necessary. Contact your Shimadzu representative.

827C MS: Samples cannot be introduced. Piping of the sample injection part may not be correct. Check the standard sample bottle or the sample bottle set in the auto-
tuning conditions for the following items:
1. There is the sample in the sample bottle.
2. The lid of the sample bottle is tightly closed.
3. The PEEK tube of the sample bottle is connected to the proper port of
the CDS valve position.
4. The male nut is not loose or removed.
827D MS: An error occurred during mass spectra check in Auto Tuning. Peak of standard sample may not be detected. Perform auto tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

8280 MS: Duplicate theoretical m/z cannot be registered to one sample. Duplicate theoretical m/z cannot be registered to one sample. Register a different sample name or different theoretical m/z.

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Event ID Event Detail Cause of the Event Measures

8281 MS: Same sample name cannot be registered to the Standard Sample Same sample name cannot be registered to the Standard Sample Table Register a different sample name.
Table and Supplementary Sample Table. and Supplementary Sample Table.

8282 MS: Are you sure you want to initialize the Sample Table? Confirmation Message Standard Sample Table and Supplementary Sample Table will be replaced
with new ones.

8283 MS: # of registered compounds exceeds the maximum number of The number of compounds is over the maximum number of compounds Reduce the number of compounds to be registered in the same polarity.
compounds that can be registered in the same polarity. that can be registered in the same polarity.

8284 MS: Rows lacking items will be deleted. Some items that should be specified in the row are missing. Specify all items in each row.

8290 MS: Profile spectrum acquisition skipped. Process to transfer data from the instrument to the PC did not catch up. Close any unnecessary applications running on the PC to reduce
computation load.

8291 MS: Centroid spectrum acquisition skipped. Process to transfer data from the instrument to the PC did not catch up. Close any unnecessary applications running on the PC to reduce
computation load.

8292 MS: Q1 Scan data acquisition skipped. Process to transfer data from the instrument to the PC did not catch up. Close any unnecessary applications running on the PC to reduce
computation load.

82A0 MS: Data acquisition is started before MS is ready. Data acquisition was started before temperature control of the instrument Start data acquisition after the instrument status becomes ready.
became stable.

82A1 MS: Data acquisition is started using the tuning file that has been created Information Message Use a tuning file that has been created in a state where the instrument
in a state where the instrument precision was not guaranteed. precision was guaranteed.

82A2 MS: Data acquisition is started in a state where the instrument precision Data acquisition was started before temperature control of the instrument Start data acquisition after the instrument status becomes ready.
is not guaranteed. became stable.

82A3 MS: Data acquisition is started in maintenance mode. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

82A4 MS: Centroid spectrum could not be acquired. Process to transfer data from the instrument to the PC did not catch up. Close any unnecessary applications running on the PC to reduce
computation load.

82A5 MS: Profile spectrum could not be acquired. Process to transfer data from the instrument to the PC did not catch up. Close any unnecessary applications running on the PC to reduce
computation load.

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Event ID Event Detail Cause of the Event Measures

82A6 MS: Profile spectrum could not be acquired. Process to transfer data from the instrument to the PC did not catch up. Close any unnecessary applications running on the PC to reduce
computation load.

82A7 MS: Acquisition status information could not be acquired. Process to transfer data from the instrument to the PC did not catch up. Close any unnecessary applications running on the PC to reduce
computation load.

82A8 MS: MS: Data acquisition is started with the maximum Q1 transmission Adjustment was made because Q1 transmission m/z width exceeded the
m/z width obtained from the tuning file. upper limit. Maximum Q transmission m/z width is determined by the Q
Information Message
resolution parameter in the tuning file.

8400 The instrument is not connected. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8401 The instrument error occurred. Information Message Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

8402 Analysis has been stopped because there are not enough free tubes on System error is occurred. Clear the rack status. Confirm the starting and ending test tube numbers.
the Fraction Collector.

8410 (ROM error)System error occurred. (ROM error)System error occurred. Turn the power OFF and contact your Shimadzu representative.

8411 (RAM error)System error occurred. (RAM error)System error occurred. Turn the power OFF and contact your Shimadzu representative.

8412 The backup parameters are corrupted. The method and sequence files The backup parameter is corrupted. Please restart the device.
have been restored. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8413 The backup parameters are corrupted. The method and sequence files The backup parameter is corrupted. Please restart the device.
have been initialized. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8414 The backup parameters are not correct. The method and sequence files The backup parameter is incorrect. Please restart the device.
have been changed. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

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Event ID Event Detail Cause of the Event Measures

8415 The backup parameters are not correct. System information has been The backup parameter is incorrect. Please restart the device.
changed. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8416 Communication error with PC. Communication error with PC. Please check the communication environment (network).

8417 Communication error with PC. Communication error with PC. Please check the communication environment (network).

8418 Communication error with PC. Communication error with PC. Please check the communication environment (network).

8419 Communication error with PC. Communication error with PC. Please check the communication environment (network).

841A Communication error with PC. Communication error with PC. Please check the communication environment (network).

841B Communication error with PC. Communication error with PC. Please check the communication environment (network).

841C Communication error with PC. Communication error with PC. Please check the communication environment (network).

841D Communication error with PC. Communication error with PC. Please check the communication environment (network).

841E Communication error with PC. Communication error with PC. Please check the communication environment (network).

841F Communication error with PC. Communication error with PC. Please check the communication environment (network).

8420 Analysis was executed without setting pretreatment program. Analysis was executed without setting pretreatment program. Please check the settings of pretreatment program. Optimize the program
so that the number of lines of pretreatment program is reduced.

8421 Error in pretreatment program. Error in pretreatment program syntax. Please check whether the syntax of pretreatment program is satisfactory.

8422 Communication error occurred. Communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

8423 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

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Event ID Event Detail Cause of the Event Measures

8424 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8425 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8426 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8427 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8428 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8429 There was a problem with data collection on the A / D board due to There was a problem with data collection on the A / D board due to Please check the communication environment (network).
disconnection of the network or communication delay. disconnection of the network or communication delay.

842A Failed to calibrate the A / D board. Failed to calibrate the A / D board. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

842B AD board(Ch.1) failure. System error is occurred. Turn the power OFF and contact our sales office / distributor or our
designated service representative.

842C AD board(Ch.2) failure. System error is occurred. Turn the power OFF and contact our sales office / distributor or our
designated service representative.

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Event ID Event Detail Cause of the Event Measures

842D AD board(Ch.3) failure. System error is occurred. Turn the power OFF and contact our sales office / distributor or our
designated service representative.

842E AD board(Ch.4) failure. System error is occurred. Turn the power OFF and contact our sales office / distributor or our
designated service representative.

842F The rack number is incorrect. The rack number is incorrect. Please check the rack number and set the correct number.

8430 The vial number is incorrect. The vial number is incorrect. Please check the injection vial number and set the correct number.

8431 Test tube number is incorrect. Test tube number is incorrect. Please set the test tube number within the range set in the rack layout.

8432 Since the final test tube has been used, a new peak can not be collected. Since the final test tube has been used, a new peak can not be collected. Install an empty test tube and clear the rack status.

8433 A value exceeding the injection amount upper limit value was set for the A value exceeding the injection amount upper limit value was set for the Please confirm that setting of injection amount and injection amount
injection amount. injection amount. upper limit value is correct.

8434 Data acquisition cannot be started, because there are fewer than Data acquisition cannot be started, because there are not enough unused Clear the rack status. Confirm the starting and ending test tube numbers.
specified empty test tubes. test tubes.

8435 Data acquisition cannot be started, because a type of rack that cannot be The specified rack cannot be used for preparative separation. Check the rack type setting.
used for preparative separation is specified.

8436 The specified rack position is unadjusted. Analysis stopped because the rack position is not adjusted. Please adjust the position of the rack.

8437 The injection port position of the high pressure valve (A) is not adjusted The injection port position of the high pressure valve (A) is not adjusted Adjust the injection port position of the high pressure valve (A).
yet. yet.

8438 The injection port position of the high pressure valve (B) is not adjusted. The injection port position of the high pressure valve (B) is not adjusted. Adjust the injection port position of the high pressure valve (B).

8439 Execution of pretreatment failed. Execution of pretreatment failed. Please check the contents of pretreatment program.

843A Failed to execute posttreatment. Failed to execute posttreatment. Please check the contents of posttreatment program.

843B Execution of stacked injection failed. Execution of stacked injection failed. Please check the contents of the stacked injection pretreatment program.

Annexure-1 [Page 368 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

843C Undefined error (level 1) has occurred. System error is occurred. Turn the power OFF and contact our sales office / distributor or our
designated service representative.

843D Undefined error (level 2) has occurred. System error is occurred. Turn the power OFF and contact our sales office / distributor or our
designated service representative.

843E Undefined error (level 3) has occurred. System error is occurred. Turn the power OFF and contact our sales office / distributor or our
designated service representative.

843F Undefined fatal error has occurred. System error is occurred. Turn the power OFF and contact our sales office / distributor or our
designated service representative.

8440 Timed out with system check. System error is occurred. Turn the power OFF and contact our sales office / distributor or our
designated service representative.

8441 The backup battery charge level on the controller board is getting low. The remaining amount of backup battery is low. Please contactour sales office / distributor or our designated service
representative for battery replacement.

8442 Safety inspection was not performed within the set safety period. Safety inspection was not performed within the set safety period. Please contact our nearest service company or sales office for safety
inspection.

8443 A system error occurred on the controller board. System error has occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

8444 Failed to connect the main board and XYZ board. Communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

8445 Failed to connect the main board and syringe unit A board. Communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

8446 Failed to connect the main board and syringe unit B board. Communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

Annexure-1 [Page 369 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8447 Failed to connect the main board and high pressure valve B board. Communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

8448 Failed to connect the main board and indicator board. Communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

8449 Failed to connect the main board and rinse pump board. Communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

844A An error occurred in communication between the main board and XYZ Communication error occurred. Please press the [power button] of the device to turn off the power and
board. contact our sales office / distributor or our designated service
representative.

844B An error occurred in communication between the main board and indicator Communication error occurred. Please press the [power button] of the device to turn off the power and
board. contact our sales office / distributor or our designated service
representative.

844C An error occurred in communication between the main board and syringe Communication error occurred. Please press the [power button] of the device to turn off the power and
unit A board. contact our sales office / distributor or our designated service
representative.

844D An error occurred in communication between the main board and syringe Communication error occurred. Please press the [power button] of the device to turn off the power and
unit B board. contact our sales office / distributor or our designated service
representative.

844E An error occurred in communication between the main board and high Communication error occurred. Please press the [power button] of the device to turn off the power and
pressure valve B board. contact our sales office / distributor or our designated service
representative.

844F An error occurred in communication between the main board and rinse Communication error occurred. Please press the [power button] of the device to turn off the power and
pump board. contact our sales office / distributor or our designated service
representative.

8450 An error signal was input from an external device connected to the An error signal was input from an external device connected to the Check the connected external device and remove the cause of the error.
external input / output terminal ("IN" terminal) of this unit. external input / output terminal ("IN" terminal) of this unit.

Annexure-1 [Page 370 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8451 There are errors in the analysis conditions and settings in the There are errors in the analysis conditions and settings in the Please check whether there is any mistake or inconsistency in
pretreatment program. pretreatment program. pretreatment program.

8452 There is a problem with the valve driving section of the high pressure There is a problem with the valve driving section of the high pressure Please restart the device.
valve (A). valve (A). If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8453 There is a problem with the valve driving section of the high pressure There is a problem with the valve driving section of the high pressure Please restart the device.
valve (A). valve (A). If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8454 The position of the needle drain port is unadjusted. The position of the needle drain port is unadjusted. Adjust the position of the needle drain port.

8455 The position of the needle rinse port is unadjusted. The position of the needle rinse port is unadjusted. Adjust the position of the needle rinse port.

8456 The position of the fractioncollector drain port is unadjusted. The position of the flactioncollector drain port is unadjusted. Adjust the position of the flactioncollector drain port.

8457 Leak is detected. Investigate where the leak occurred and eliminate the Leakage was detected. Inspect the location where leakage occurs and wipe off the liquid around
leak. the leak sensor.

8458 The leak sensor detected an error. Confirm that the liquid sensor is not Leak sensor is faulty. Please press the [power button] of the device to turn off the power and
disconnected, there are no broken or short circuits, and the liquid sensor contact our sales office / distributor or our designated service
calibration value is normal. representative.

8459 Sensor has detected an abnormal room temperature. Leakage emissions The room temperature sensor has detected an abnormal. Turn the power OFF and contact your Shimadzu representative.
sensor (used as a room temperature sensor) is either not missing, please
check it for disconnection and short-circuit.

845A The liquid level sensing needle could not detect the liquid level. Skip the The liquid level sensing needle could not detect the liquid level. Make sure the sample bottle is set in the rack. If the error still occurs,
analysis. please contact your nearest service company or sales office.

845B The liquid level sensing needle is not calibrated. The liquid level sensing needle is not calibrated. Turn the power OFF and contact your Shimadzu representative.

845C A system error occurred on the main board. System error has occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

Annexure-1 [Page 371 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

845D Failed to connect the XYZ board and the liquid level sensing needle board. Communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

845E An error occurred in communication between the XYZ board and the liquid Communication error occurred. Please restart the device.
level sensing needle board. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

845F There is an obstacle on the flow line of the arm, there is a mechanical or There is an obstacle on the flow line of the arm, there is a mechanical or Switch the instrument power OFF, remove any obstructions in the flow
electrical problem in the drive part. electrical problem in the drive part. line of the arm, and then restart the instrument.
If an error still occurs, switch the instrument power OFF and contact a
Shimadzu service or sales representative.

8460 There is an obstacle on the flow line of the arm, there is a mechanical or There is an obstacle on the flow line of the arm, there is a mechanical or Switch the instrument power OFF, remove any obstructions in the flow
electrical problem in the drive part. electrical problem in the drive part. line of the arm, and then restart the instrument.
If an error still occurs, switch the instrument power OFF and contact a
Shimadzu service or sales representative.

8461 There is an obstacle on the flow line of the arm, there is a mechanical or There is an obstacle on the flow line of the arm, there is a mechanical or Switch the instrument power OFF, remove any obstructions in the flow
electrical problem in the drive part. electrical problem in the drive part. line of the arm, and then restart the instrument.
If an error still occurs, switch the instrument power OFF and contact a
Shimadzu service or sales representative.

8462 The motor in the arm (left-right direction) slipped. The motor in the arm (left-right direction) slipped. Remove any obstructions in the flow line of the arm, and then restart the
instrument.
If an error still occurs, switch the instrument power OFF and contact a
Shimadzu service or sales representative.

8463 The motor in the arm (front and rear direction) slipped. The motor in the arm (front and rear direction) slipped. Remove any obstructions in the flow line of the arm, and then restart the
instrument.
If an error still occurs, switch the instrument power OFF and contact a
Shimadzu service or sales representative.

8464 The arm (up and down) motor slipped. The arm (up and down) motor slipped. Remove any obstructions in the flow line of the arm, and then restart the
instrument.
If an error still occurs, switch the instrument power OFF and contact a
Shimadzu service or sales representative.

Annexure-1 [Page 372 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8465 The encoder value on arm X axis (left / right direction) could not be read The encoder value on arm X axis (left / right direction) could not be read Please restart the device.
correctly. correctly. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8466 The encoder value in arm Y axis (back and forth direction) could not be The encoder value in arm Y axis (back and forth direction) could not be Please restart the device.
read correctly. read correctly. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8467 Motor on arm X axis (left / right direction) did not work properly. Motor on arm X axis (left / right direction) did not work properly. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8468 The motor in the arm Y axis (forward and backward direction) did not The motor in the arm Y axis (forward and backward direction) did not Please restart the device.
operate properly. operate properly. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8469 The position is out of range of the X axis drive. System error is occurred. Turn the power OFF and contact your Shimadzu representative.

846A The position is out of range of the Y axis drive. System error is occurred. Turn the power OFF and contact your Shimadzu representative.

846B The position is out of range of the Y axis drive. System error is occurred. Turn the power OFF and contact your Shimadzu representative.

846C An excessive force was applied to the needle, due to hitting a foreign An excessive force was applied to the needle, due to hitting a foreign Please restart the device.
object as it was lowered. object as it was lowered. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

846D A system error occurred on the XYZ board. System error has occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

846E There is an obstacle on the flow line of the syringe unit (A), or there is a There is an obstacle on the flow line of the syringe unit (A), or there is a Please restart the device.
mechanical or electrical problem in the driving part. mechanical or electrical problem in the driving part. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

Annexure-1 [Page 373 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

846F The torque required for the rotation of the valve of the low pressure valve The torque required for the rotation of the valve of the low pressure valve Please restart the device.
of the syringe unit (A) is increasing, there is a problem with the driving of the syringe unit (A) is increasing, there is a problem with the driving If an error is displayed even after rebooting, please press (power button)
part. part. to turn off the power and contact our sales office / distributor or our
designated service representative.

8470 The syringe shaft motor for syringe unit A is out of sync. There is an obstacle on the flow line of the syringe unit (A), or there is a Please restart the device.
mechanical or electrical problem in the driving part. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8471 The LPV motor for syringe unit A is out of sync. The torque required for the rotation of the valve of the low pressure valve Please restart the device.
of the syringe unit (A) is increasing, there is a problem with the driving If an error is displayed even after rebooting, please press (power button)
part. to turn off the power and contact our sales office / distributor or our
designated service representative.

8472 A system error occurred on the syringe unit A board. System error has occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

8473 The home position was not detected for the syringe unit B drive motor. There is a problem with the valve driving section of the syringe unit (B). Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8474 The home position was not detected for the syringe unit B low pressure There is a problem with the valve driving section of the syringe unit (B). Please restart the device.
valve drive motor. If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8475 The syringe shaft motor for syringe unit B is out of sync. There is a problem with the valve driving section of the syringe unit (B). Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8476 The low pressure valve motor for syringe unit B is out of sync. There is a problem with the valve driving section of the syringe unit (B). Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

Annexure-1 [Page 374 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8477 A system error occurred on the syringe unit B board. System error has occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

8478 A system error occurred on the high pressure valve B board. System error has occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

8479 The home position was not detected for the high pressure valve B motor. There is a problem with the valve driving section of the high pressure Please restart the device.
valve (B). If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

847A The high pressure valve B motor is out of sync. There is a problem with the valve driving section of the high pressure Please restart the device.
valve (B). If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

847B A system error occurred on the rinse pump board. System error has occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

847C Rinse pump isn't connected to the board. Rinse pump isn't connected to the board. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

847D The shutoff valve is not connected to the wash pump. The shutoff valve is not connected to the wash pump. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

847E A system error occurred on the indicator board. System error has occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

847F Processing of preparative data could not be completed within the set An error occurred in communication with the PC. Please check the communication environment (network).
delay time. Please check the communication environment.

8480 Processing of preparative data could not be completed within the set An error occurred in communication with the PC. Please check the communication environment (network).
delay time. Please check the communication environment.

Annexure-1 [Page 375 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8481 Error in pretreatment program syntax. Error in pretreatment program syntax. Please check whether the rack number is correct.

8482 Error in pretreatment program syntax. Error in pretreatment program syntax. Please check that there is no mistake in the container number.

8483 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the pretreatment program command.

8484 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

8485 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

8486 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

8487 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

8488 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

8489 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

848A Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

848B Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

848C Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

848D Error in pretreatment program syntax. Error in pretreatment program syntax. Please check the contents of pretreatment program.

848E Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

848F Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

8490 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

8491 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

8492 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

8493 Error in pretreatment program syntax. Error in pretreatment program syntax. Check the parameters of the pretreatment program.

Annexure-1 [Page 376 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8495 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8496 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8497 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8498 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

8499 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

849A Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

849B Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

849C Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

Annexure-1 [Page 377 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

849D Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

849E Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

849F Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84A0 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84A1 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84A2 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84A3 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84A4 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

Annexure-1 [Page 378 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

84A5 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84A6 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84A7 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84A8 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84A9 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84AA Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84AB Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84AC Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

Annexure-1 [Page 379 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

84AD Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84AE Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84AF Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84B0 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84B1 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84B2 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84B3 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84B4 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

Annexure-1 [Page 380 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

84B5 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84B6 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84B7 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84B8 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84B9 Communication error occurred. Communication error occurred. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84BA Error in preprocessor program syntax. Error in preprocessor program syntax. Please check the contents of pretreatment program.

84BB Error in posttreatment program syntax. Error in posttreatment program syntax. Check the contents of the posttreatmet program.

84BC Error in preprocessor program syntax. Error in preprocessor program syntax. Please check the contents of pretreatment program.

84BD The liquid level sensing needle IC is broken. The liquid level sensing needle IC is broken. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84BE An error occurred in communication with the instrument. Check the An error occurred in communication with the instrument. Check the Check the communication environment.
communication environment. communication environment.

Annexure-1 [Page 381 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

84BF The multi fraction collector settings are not correct. Check the instrument The multi fraction collector settings are not correct. Check the instrument Check the instrument number setting.
number setting. number setting.

84C0 The teaching information is not correct. The teaching information is not correct. Use Prep Utility to specify correct teaching information.

84C1 The analog input is not specified. Use Prep Utility to confirm the AD board The analog input is not specified. Use Prep Utility to confirm the AD board Use Prep Utility to confirm the AD board connection status and input
connection status and input settings. connection status and input settings. settings.

84C2 An unexpected error occurred within the computer. Restart the computer. An unexpected error occurred within the computer. Restart the computer. Restart the computer.

84C3 Communication error occurred. The command that the controller board sent was undefined on the main Please restart the device.
board . If an error is displayed even after rebooting, please press (power button)
This error may occur if the F/W of the controller board and the main board to turn off the power and contact our sales office / distributor or our
are unintended combinations. designated service representative.

84C4 High pressure valve (A) type is not supported. High pressure valve (A) type is not supported. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84C5 High pressure valve (B) type is not supported. High pressure valve (B) type is not supported. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84C6 Failed to calibrate the A / D board No.1. There is a problem when starting the A / D board. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84C7 Failed to calibrate the A / D board No.2. There is a problem when starting the A / D board. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84C8 Failed to calibrate the A / D board No.3. There is a problem when starting the A / D board. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

84C9 Failed to calibrate the A / D board No.4. There is a problem when starting the A / D board. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84CA High pressure valve (A) setting data could not be read. High pressure valve (A) setting data could not be read. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84CB High pressure valve (B) setting data could not be read. High pressure valve (B) setting data could not be read. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84CC Prep valve is not set. Prep valve is not set. Please set prep valve with Prep Utility.

84CD
A pump flow rate that can not be used with the multi fraction collector A pump flow rate that can not be used with the multi fraction collector Set the pump flow rate to 20 mL / min or less.
configuration has been set. configuration has been set.
Set the pump flow rate to 20 mL / min or less.

84CE Fraction is cancelled in stacked injection. Error in the stacked injection parameter. Please check the stack injection paramter.

84CF Fraction bottle is full. Exchange the bottle and reset the fraction bottle volume. Exchange the bottle and reset the fraction bottle volume.

84D0 Communication error occurred. Communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84D1 Failed to detect the home position of the sample valve. There is a problem with the valve driving section of the sample valve. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

84D2 The sample valve motor slipped. There is a problem with the valve driving section of the sample valve. Please restart the device.
If an error is displayed even after rebooting, please press (power button)
to turn off the power and contact our sales office / distributor or our
designated service representative.

Annexure-1 [Page 383 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

84D3 Sample valve type is not supported. Sample valve type is not supported. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84D4 Sample valve setting data could not be read. Sample valve setting data could not be read. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84D5 Communication error occurred in the sample valve. Communication error occurred in the sample valve. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84D6 Leak detected at the sample valve. Leak detected at the sample valve. Inspect the location where leakage occurs and wipe off the liquid around
the leak sensor.

84D7 High pressure valve number of pretreatmentg program is incorrect. Please Error in preprocessor program syntax. Check the parameters of the pretreatment program.
change the setting within the range.

84D8 The syringe unit number of the pretreatmentg program is incorrect. Please Error in preprocessor program syntax. Check the parameters of the pretreatment program.
change the setting within the range.

84D9 The file number of pretreatmentg program exceeds the upper limit. Please Error in preprocessor program syntax. Check the parameters of the pretreatment program.
change the setting within the range.

84DA The line number of the pretreatmentg program exceeds the upper limit. Error in preprocessor program syntax. Check the parameters of the pretreatment program.
Please change the setting within the range.

84DB The file size of pretreatmentg program exceeds the upper limit. Please Error in preprocessor program syntax. Check the parameters of the pretreatment program.
change the setting within the range.

84DC The number of arguments in pretreatmentg program is incorrect. Error in preprocessor program syntax. Check the parameters of the pretreatment program.

84DD The set value of the argument of the pretreatmentg program exceeds the Error in preprocessor program syntax. Check the parameters of the pretreatment program.
setting range.

84DE The argument magnification setting value of the pretreatmentg program Error in preprocessor program syntax. Check the parameters of the pretreatment program.
exceeds the setting range.

84DF Pretreatment command was not found. Error in preprocessor program syntax. Check the parameters of the pretreatment program.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

84E0 High pressure valve (A) communication error occurred. High pressure valve (A) communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84E1 High pressure valve (B) communication error occurred. High pressure valve (B) communication error occurred. Please press the [power button] of the device to turn off the power and
contact our sales office / distributor or our designated service
representative.

84E2 New peak can not be collected because the final test tube has been used. New peak can not be collected because the final test tube has been used. Check the fraction parameters.

84E3 Configuration parameters required for the multi-liquid handler was not Configuration parameters required for the multi-liquid handler was not Check the Configuration parameters using by Prep Utility.
set. set.

84E4 Fraction is cancelled because the device is performing pretreat program. Fraction is cancelled because the device is performing pretreat program. Check the parameters of the pretreatment program.

84E5 Fraction is cancelled because the device is performing posttreat program. Fraction is cancelled because the device is performing posttreat program. Check the parameters of the pretreatment program.

84E6 Posttreat program will start after the analysis is complete because the Posttreat program will start after the analysis is complete because the Check the parameters of the pretreatment program.
device is performing pretreat program. device is performing pretreat program.

84FF Undefined error occurred. System error is occurred. Contact your Shimadzu representative.

8601 MS:Failed System error is occurred. Contact your Shimadzu representative.

8602 MS:Failed System error is occurred. Contact your Shimadzu representative.

8603 MS:Failed System error is occurred. Contact your Shimadzu representative.

8604 MS:Failed System error is occurred. Contact your Shimadzu representative.

8605 MS:Failed System error is occurred. Contact your Shimadzu representative.

8606 MS:Failed System error is occurred. Contact your Shimadzu representative.

8607 MS:Failed System error is occurred. Contact your Shimadzu representative.

8608 MS:Failed System error is occurred. Contact your Shimadzu representative.

Annexure-1 [Page 385 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8609 MS:Failed System error is occurred. Contact your Shimadzu representative.

860A MS:Failed System error is occurred. Contact your Shimadzu representative.

860B MS:Failed System error is occurred. Contact your Shimadzu representative.

860C MS: The fan has stopped. (Turbo pump) System error is occurred. Contact your Shimadzu representative.

860D MS: The fan has stopped. (Turbo pump) System error is occurred. Contact your Shimadzu representative.

860E MS: The fan has stopped. (QPRF) System error is occurred. Contact your Shimadzu representative.

8611 MS: Interface is not connected. System error is occurred. Connect the interface.

8612 MS: An error occurred in the high-pressure power supply. (Interface) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

8613 MS: An error occurred in the high-pressure power supply. (Needle) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

8614 MS: DL temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the desolventizing temperature is high, this might be having an 2. After the temperature has dropped, turn ON the temperature control
impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
8615 MS: QPRF temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the desolventizing temperature is high, this might be having an 2. After the temperature has dropped, turn ON the temperature control
impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.
8616 MS: Desolvation temperature is not properly controlled. The following causes are likely. 1. Check that the room temperature is suitable, and that the instrument is
1. It is possible that the instrument usage environment is unsuitable. not exposed to direct sunlight or the draft from an air conditioner.
2. If the desolventizing temperature is high, this might be having an 2. After the temperature has dropped, turn ON the temperature control
impact. again.
3. The instrument might be malfunctioning. 3. If the procedure is reimplemented but the problem continues, contact
your nearest Shimadzu representative or sales office.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8617 MS: Nebulizing gas flow rate may be insufficient or unstable. The nebulizing gas flow rate was insufficient, so the data acquisition Check the nebulizing gas flow rate on the instrument monitor. If the gas
The LC pump was stopped and data acquisition was suspended. could not start. The LC pump was stopped to prevent the interface from flow rate does not increase, there may be a problem on the gas piping or
being contaminated. gas cylinder. Once sufficient nebulizing gas flow rate is achieved, data
acquisition can start.

8618 MS: Nebulizing gas pressure sensor abnormality is detected. Sub-nebulizing gas flowpath may be clogged or the gas control circuit Contact your Shimadzu representative.
may have failed.

8619 MS: The Nebulizing gas nozzle is clogged. Dry air supply pressure may be out of the specified range or the gas 1. Check for any abnormalities on the gas piping and cylinder.
The Nebulizing gas is not properly controlled. control circuit may have failed. 2. If the problem persists, contact your Shimadzu representative.

861A MS: Drying gas flow rate may be insufficient or unstable. Drying gas may not be supplied to the instrument or the piping for drying 1. Check the gas supply source and piping.
The LC pump was stopped and data acquisition was suspended. gas may not be done properly. 2. If the problem persists, contact your Shimadzu representative.

861B MS: Drying gas pressure sensor abnormality is detected. The drying gas flowpath may be clogged or the gas control circuit may Contact your Shimadzu representative.
have failed.

861C MS: The drying gas is not properly controlled. The drying gas flow path is clogged or its pressure sensor or peripheral Contact your Shimadzu representative.
circuit may have a problem.

861D MS: The heating gas flow rate may be insufficient or unstable. Heating gas may not be supplied to the instrument or the piping for 1. Check the gas supply source and piping.
The LC pump was stopped and data acquisition was suspended. heating gas may not be done properly. 2. If the problem persists, contact your Shimadzu representative.

861E MS: Heating gas pressure sensor abnormality is detected. The heating gas flow path is clogged or its pressure sensor or peripheral Contact your Shimadzu representative.
circuit may have a problem.

861F MS: The heating gas is not properly controlled. The heating gas flow path is clogged or its pressure sensor or peripheral Contact your Shimadzu representative.
circuit may have a problem.

8622 MS: An abnormal condition is detected on the heater. (Desolvation) The desolvation temperature control heater and its control circuit may 1. For safety, stop the instrument and turn OFF the power of the main
have a problem. unit.
2. Contact your Shimadzu representative.
8623 MS: The temperature sensor is short-circuited. (Desolvation) The desolvation temperature sensor may have short-circuited or its Contact your Shimadzu representative.
peripheral circuit may have a problem.

8624 MS: The temperature sensor is disconnected or Interface is not The desolvation temperature sensor may be disconnected or its peripheral Contact your Shimadzu representative.
connected. (Desolvation) circuit may have a problem.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8625 MS: Overheat. (Desolvation) System error is occurred. If the temperature does not decrease after waiting a few minutes,
If the temperature does not go down in several minutes, turn OFF the immediately exit LabSolutions LCMS and switch OFF the MS unit.
power of the MS immediately.

8626 MS: Overheat.(Desolvation) System error is occurred. Immediately exit LabSolutions LCMS and switch OFF the MS unit.
Turn OFF the power of the MS immediately.

8627 MS: An abnormal condition is detected on the temperature The desolvation temperature sensor may have a problem. Contact your Shimadzu representative.
sensor.(Desolvation)

8628 MS: The temperature sensor is short-circuited. (DL) The DL temperature sensor may be short-circuited or its peripheral circuit 1. For safety, stop the instrument and turn OFF the power of the main
may have a problem. unit.
2. Contact your Shimadzu representative.
8629 MS: The temperature sensor is disconnected. (DL) The DL temperature sensor may be disconnected or its peripheral circuit 1. For safety, stop the instrument and turn OFF the power of the main
may have a problem. unit.
2. Contact your Shimadzu representative.
862A MS: Overheat. (DL) System error is occurred. If the temperature does not decrease after waiting a few minutes,
If the temperature does not go down in several minutes, turn OFF the immediately exit LabSolutions LCMS and switch OFF the MS unit.
power of the MS immediately.

862B MS: An abnormal condition is detected on the heater. (DL) The DL temperature control heater and its control circuit may have a 1. For safety, stop the instrument and turn OFF the power of the main
problem. unit.
2. Contact your Shimadzu representative.
862C MS: The temperature sensor is short-circuited. (QP RF) The temperature sensor in the QP RF power supply may have short- Contact your Shimadzu representative.
circuited or its peripheral circuit may have a problem.

862D MS: The temperature sensor is disconnected. (QP RF) The temperature sensor in the QP RF power supply may be disconnected Contact your Shimadzu representative.
or its peripheral circuit may have a problem.

862E MS: Overheat. (QP RF) System error is occurred. If the temperature does not decrease after waiting a few minutes,
If the temperature does not go down in several minutes, turn OFF the immediately exit LabSolutions LCMS and switch OFF the MS unit.
power of the MS immediately.

862F MS: An abnormal condition is detected on the heater. (QP RF) QP RF may be damaged or the temperature control circuit may have a Contact your Shimadzu representative.
problem.

8630 MS: Overheat. (Inside Instrument) System error is occurred. If the temperature does not decrease after waiting a few minutes,
Turn OFF the power of the MS immediately.(GASCON) immediately exit LabSolutions LCMS and switch OFF the MS unit.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8631 MS: The internal sensor is disconnected.(GASCON) The internal sensor may be disconnected or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8632 MS: The internal sensor is short-circuited.(GASCON) The internal sensor may have short-circuited or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8633 MS: Overheat. (Inside Instrument) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
Turn OFF the power of the MS immediately.(IFHV(Probe)) 2. If the problem persists, contact your Shimadzu representative.

8634 MS: The internal sensor is disconnected.(IFHV(Probe)) The internal sensor may be disconnected or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8635 MS: The temperature sensor is short-circuited.(Probe) The internal sensor may have short-circuited or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8636 MS: Overheat. (Inside Instrument) System error is occurred. If the temperature does not decrease after waiting a few minutes,
Turn OFF the power of the MS immediately.(IFHV(Needle)) immediately exit LabSolutions LCMS and switch OFF the MS unit.

8637 MS: The internal sensor is disconnected.(IFHV(Needle)) The internal sensor may be disconnected or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8638 MS: The temperature sensor is short-circuited.(Needle) The internal sensor may have short-circuited or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8639 MS: Overheat. (Inside Instrument) System error is occurred. If the temperature does not decrease after waiting a few minutes,
Turn OFF the power of the MS immediately.(QARF) immediately exit LabSolutions LCMS and switch OFF the MS unit.

863A MS: The internal sensor is disconnected.(QARF) The internal sensor may be disconnected or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

863B MS: The temperature sensor is short-circuited.(QARF) The internal sensor may have short-circuited or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

863C MS: Overheat. (Inside Instrument) System error is occurred. If the temperature does not decrease after waiting a few minutes,
Turn OFF the power of the MS immediately.(QPRF) immediately exit LabSolutions LCMS and switch OFF the MS unit.

863D MS: The internal sensor is disconnected.(QPRF) The internal sensor may be disconnected or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

863E MS: The temperature sensor is short-circuited.(QPRF) The internal sensor may have short-circuited or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

863F MS: Overheat. (Inside Instrument) System error is occurred. If the temperature does not decrease after waiting a few minutes,
Turn OFF the power of the MS immediately.(SIGHV) immediately exit LabSolutions LCMS and switch OFF the MS unit.

8640 MS: The internal sensor is disconnected.(SIGHV) The internal sensor may be disconnected or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8641 MS: The temperature sensor is short-circuited.(SIGHV) The internal sensor may have short-circuited or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8642 MS: Overheat. (Inside Intrument) System error is occurred. If the temperature does not decrease after waiting a few minutes,
Turn OFF the power of the MS immediately.(IG) immediately exit LabSolutions LCMS and switch OFF the MS unit.

8643 MS: The internal sensor is disconnected.(IG) The internal sensor may be disconnected or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8644 MS: The temperature sensor is short-circuited.(IG) The internal sensor may have short-circuited or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8645 MS: The internal sensor is short-circuited.(Main) The internal sensor may have short-circuited or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8646 MS: The temperature sensor is disconnected.(Main) The internal sensor may be disconnected or its peripheral circuit may Contact your Shimadzu representative.
have a problem.

8647 MS: Fluid leakage. Fluid leakage is detected. Stop the LC pump and take care of the fluid leakage.

8648 MS: The room temperature sensor is short-circuited. The liquid leakage sensor may have short-circuited or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

8649 MS: The room temperature sensor is disconnected. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

864A MS: The liquid temperature sensor is short-circuited. The liquid leakage sensor may have short-circuited or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

Annexure-1 [Page 390 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

864B MS: The liquid temperature sensor is disconnected. The liquid leakage sensor may be disconnected or its peripheral circuit Contact your Shimadzu representative.
may have a problem.

8650 MS: An error occurred during initial adjustment in Auto-Tuning. Refer to "MS check fails." in the LCMS-2050 Instruction Manual for After implementing the countermeasure described in the LCMS-2050
(No peak for Adjustment m/z value is found.) phenomena considered to be errors due to the status of the hardware. Instruction Manual, perform auto-tuning again. When the error still occurs
after this auto-tuning, it is necessary to perform a detailed check. Contact
your Shimadzu representative.

8651 MS: An error occurred during sensitivity adjustment in Auto-Tuning. Refer to "MS check fails." in the LCMS-2050 Instruction Manual for After implementing the countermeasure described in the LCMS-2050
(No peak for Adjustment m/z value is found.) phenomena considered to be errors due to the status of the hardware. Instruction Manual, perform auto-tuning again. When the error still occurs
after this auto-tuning, it is necessary to perform a detailed check. Contact
your Shimadzu representative.

8652 MS: An error occurred during resolution adjustment in Auto-Tuning. Refer to "MS check fails." in the LCMS-2050 Instruction Manual for After implementing the countermeasure described in the LCMS-2050
(No peak for Adjustment m/z value is found.) phenomena considered to be errors due to the status of the hardware. Instruction Manual, perform auto-tuning again. When the error still occurs
after this auto-tuning, it is necessary to perform a detailed check. Contact
your Shimadzu representative.

8653 MS: An error occurred during resolution adjustment in Auto-Tuning. Refer to "MS check fails." in the LCMS-2050 Instruction Manual for After implementing the countermeasure described in the LCMS-2050
(Resolution cannot be narrowed down.) phenomena considered to be errors due to the status of the hardware. Instruction Manual, perform auto-tuning again. When the error still occurs
after this auto-tuning, it is necessary to perform a detailed check. Contact
your Shimadzu representative.

8654 MS: An error occurred during m/z calibration in Auto-Tuning. Refer to "MS check fails." in the LCMS-2050 Instruction Manual for After implementing the countermeasure described in the LCMS-2050
(No peak for calibration m/z value is found.) phenomena considered to be errors due to the status of the hardware. Instruction Manual, perform auto-tuning again. When the error still occurs
after this auto-tuning, it is necessary to perform a detailed check. Contact
your Shimadzu representative.

8655 MS: An error occurred during speed calibration in Auto-Tuning. Refer to "MS check fails." in the LCMS-2050 Instruction Manual for After implementing the countermeasure described in the LCMS-2050
(No peak for calibration m/z value is found.) phenomena considered to be errors due to the status of the hardware. Instruction Manual, perform auto-tuning again. When the error still occurs
after this auto-tuning, it is necessary to perform a detailed check. Contact
your Shimadzu representative.

8656 MS: An error occurred during speed calibration in Auto-Tuning. Refer to "MS check fails." in the LCMS-2050 Instruction Manual for After implementing the countermeasure described in the LCMS-2050
phenomena considered to be errors due to the status of the hardware. Instruction Manual, perform auto-tuning again. When the error still occurs
after this auto-tuning, it is necessary to perform a detailed check. Contact
your Shimadzu representative.

Annexure-1 [Page 391 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8657 MS: The standard sample was not injected. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

8658 MS: An error occurred on the Instrument in system check. System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
inspection is necessary. Contact your Shimadzu representative.

8659 MS: Auto tuning was terminated because an error occurred during auto System error is occurred. Perform auto-tuning again. If the error persists even after retry, detailed
tuning. inspection is necessary. Contact your Shimadzu representative.

865A MS: [Advanced Voltage Setting] Set the parameter to the instrument. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

865B MS: [Advanced Voltage Setting] Failed to set the parameter to the A value outside the range in the voltage table has been set, so an error is Correct the value.
instrument. returned from the firmware.

865C MS: [Advanced Voltage Setting] Failed to convert the parameter. Either the [Advanced Voltage Setting] is blank, or the voltage table format If it is not necessary to specify the [Advanced Voltage Setting], deselect
is improper, so it was not possible to convert to the correct data. it. Also, enter the voltage table in the correct format.

8670 MS: Communication with the PC was severed during data acquisition. The LAN cable may be removed, disconnected, or connected incorrectly. 1. Check the LAN cable connections.
2. If the problem persists, contact your Shimadzu representative.

8671 MS: Communication error between CPU boards was detected. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

8672 MS: Communication error between CPU and PLD boards was detected. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

8673 MS: CPU board cannot be recognized.(GASCON) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

8674 MS: CPU board cannot be recognized.(IFHV(Probe)) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

8675 MS: CPU board cannot be recognized.(QARF) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

8676 MS: CPU board cannot be recognized.(QPRF) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

Annexure-1 [Page 392 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8677 MS: CPU board cannot be recognized.(SIGHV) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

8678 MS: CPU board cannot be recognized.(IG) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

867E MS: Communication error between PLD boards was detected. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

867F MS: A system error has occurred and the CPU has been reset for safety. System error is occurred. Turn the power OFF and then ON again. If the error persists, contact your
Shimadzu representative.

8687 MS: Communication error between PLD boards was The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected.(IFHV(Probe)) 2. If the problem persists, contact your Shimadzu representative.

8688 MS: Communication error between PLD boards was The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
detected.(IFHV(Needle)) 2. If the problem persists, contact your Shimadzu representative.

8689 MS: Communication error between PLD boards was detected.(QAMP) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

868A MS: Communication error between PLD boards was detected.(QPRF) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

868B MS: Communication error between PLD boards was detected.(SIGHV) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

8691 MS: An error occurred in the high-pressure power supply. (Detector) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

Annexure-1 [Page 393 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8692 MS: Detector protection error due to A/D saturation. Excessively strong ion signals were inputted to the detector continuously. The voltage on the detector is too high. Lower the voltage on the detector.
The switch has been set to OFF in order to protect the detector. When the solvent spray on the interface is uneven, the DL may suck in
droplets.
Adjust the nebulizing gas flow rate and LC pump flow rate. When an ESI
interface is used, the tip of the quartz tube capillary in the interface may
be worn.
In this case, cut the tip of the capillary referring to the instruction
manual. There has been a case where an electric discharge occurred
between the capillary tip and DL (only when an ESI interface is used).
Adjust the length of the capillary tip. Normally, approximately 0.5 mm
should stick out from the tip of the spray needle.
8693 MS: An error occurred in the high-pressure power supply. (Conversion) The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

8694 MS: FCV-20A error. System error is occurred. Contact your Shimadzu representative.

8695 MS: Error signal was input. An external instrument error has likely occurred. Take the appropriate steps for an external instrument error.

If the error is not cleared, contact a Shimadzu service or sales


representative.
8696 MS: Time-out occurred during the data acquisition finishing process. The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

8697 MS: An error occurred in the high-frequency power supply. (Q-array) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

8698 MS: An error occurred in the high-frequency power supply. (Multipole) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

869A MS: An error occurred in the high-frequency power supply. (QP Main rod) The high-frequency power supply is out of tune. Perform auto-tuning. If the error persists, detailed inspection is
necessary. Contact your Shimadzu representative.

86A0 MS: If analog out is set, measurement time of all events will be set same Confirmation Message Please select one of the options.
value. Do you wish to continue?

86A1 MS: Switched QPRF Temperature. Information Message No action needed.

86A2 MS: Failed to read at startup of EEPROM.(Main) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

86A3 MS: Failed to read at startup of EEPROM.(GASCON) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

86A4 MS: Failed to read at startup of EEPROM.(PROBE) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

86A5 MS: Failed to read at startup of EEPROM.(NEEDLE) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

86A6 MS: Failed to read at startup of EEPROM.(QARF) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

86A7 MS: Failed to read at startup of EEPROM.(QPRF) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

86A8 MS: Failed to read at startup of EEPROM.(SIGHV) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

86A9 MS: Failed to read at startup of EEPROM.(IG) The instrument may have failed. 1. Stop the instrument, turn OFF the power, and restart the instrument.
2. If the problem persists, contact your Shimadzu representative.

86AA MS: Firmware update completed successfully. Information Message No action needed.

86AE MS: The maximum number of events is exceeded. Do you wish to All events cannot be set since there are too many events set to the Reduce the number of events by reducing the number of method files to
continue? method files to be added. be added.

86AF MS: Set an interval of 0.03 min or more when switching the ionization The command for changing the DUIS operation mode is set to below 0.03 Set 0.03 min or more for the command for changing the DUIS operation
mode. min. mode.
An interval of at least 0.03 min is required to use a command to change
DUIS operation modes in time program.
86B0 MS: Measurement data could not be loaded in time. Measurement data could not be loaded on the PC in time and buffer in the Check that the communication speed is 50 Mbps or higher. Quit the high-
instrument became full. a communication delay may have occurred or a load application and perform the operation again.
high-load application may be working on the PC.

86B1 MS: Data acquisition is started without tuning. Information Message Perform the MS check of the system checks.

86B2 MS: Timeout occurred in the communication with the MS. There was no response from the MS within the specified period of time. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

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Event ID Event Detail Cause of the Event Measures

86B3 MS: An unknown interface is connected. An unknown interface is connected. Connect a supported interface.

86B4 MS: The MS is not connected. Connection failed because communication with the MS cannot be Check the cable and power supply.
established.

86B6 MS: Cannot start during the process to stop the standard sample. The sample injection start command was executed during the process to Wait for a while.
stop the standard sample.

86BA MS: MS connection failed. System error is occurred. Check the cable and power supply and then restart the MS and the PC.

86BB MS: The MS unit is busy. The MS unit does not receive signals. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

86BC MS: Communication with MS was not achieved within the specified Communication was attempted the specific number of times, but there Check the cable and power supply, turn OFF the power of all equipment
number of retry. was no response from the MS. including the PC, and restart them.

86C0 MS: The trouble occurs in the communication with the MS. Connection failed because communication with the MS cannot be Verify the LAN cable connections and check that the power is ON. If the
established. error persists even after retry, detailed inspection is necessary. Contact
your Shimadzu representative.

86C2 MS: The trouble occurs in the communication with the instrument. Connection failed because communication with the MS cannot be Verify the LAN cable connections and check that the power is ON. If the
established. error persists even after retry, detailed inspection is necessary. Contact
your Shimadzu representative.

86CA MS: Vacuum pressure (PG) is below the specified level. System error is occurred. No action needed.

86CB MS: Data acquisition is started before MS is ready. Data acquisition was started before temperature control of the instrument Start data acquisition after the instrument status becomes ready.
became stable.

86CC MS: Data acquisition is started without tuning. Information Message Perform the MS check of the system checks.

86D0 MS: The rotation of the turbo molecular pump is not stable. System error is occurred. Repair or part replacement may be necessary. Contact your Shimadzu
representative.

86D1 MS: Start of the vacuum system, TMP error. The rotation of the turbomolecular pump did not stabilize in the specific Check for vacuum leakage. Repair or part replacement may be necessary.
period of time. An emergency automatic stop occurred. Contact your Shimadzu representative.

86D2 MS: DL may be clogged. DL may be clogged. 1. Check if a plug is attached to the DL or DL is clogged.
2. If the problem persists, contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

86D3 MS: Vacuum level of the IG is insufficient. Vacuum level of the MS has lowered. Check for vacuum leakage on the MS.

86D4 MS: Vacuum gauge (IG) has not been connected or has been The ion gauge has not been connected or the gauge or the wiring has Contact your Shimadzu representative.
disconnected. been disconnected.

86D5 MS: IG will be turned OFF because the IG vacuum level is insufficient. The vacuum gauge was turned OFF by the protection function since the Check for vacuum leakage on the MS.
vacuum level of the MS lowered.

86D6 MS: The detector will be turned OFF due to insufficient IG vacuum level. The detector was turned OFF by the protection function since the vacuum Check for vacuum leakage on the MS.
level of the MS has lowered.

86D7 MS: The PG is not connected or has been disconnected. The Pirani gauge to measure low vacuum levels has not been connected Contact your Shimadzu representative.
or the wiring has been disconnected.

86D8 MS: Automatic start of the vacuum system, TMP error. The rotation of the turbomolecular pump did not stabilize in the specific Check for vacuum leakage. Repair or part replacement may be necessary.
period of time. An emergency automatic stop occurred. Contact your Shimadzu representative.

86D9 MS: Fimware Difinition Error. An undefined error occurred in the firmware. Contact your Shimadzu representative.

86E0 MS: Even though data acquisition started, the MS detector did not start. MS data acquisition did not start. Check if the system controller relay is appropriate on system
configuration and make sure that the cable is correctly connected.

86E1 MS: The device has been tuned a long time ago and has been check the Confirmation Message Please select one of the options.
system. Do you wish to continue this process?

86E5 MS is not ready, but do you want to start anyway? Confirmation Message Please select one of the options.

86E9 MS: Vacuum pressure (PG) is below the specified level. Do you wish to Confirmation Message Please select one of the options.
continue this process?

86F1 MS: Turbo molecular pump should be overhauled. The message indicates that the operation time of turbo molecular pump Contact your Shimadzu representative.
has exceeded the limit for maintenance. Overhaul is recommended.

86F2 MS: Change the oil of the rotary pump. Operation time of the rotary pump has exceeded the limit for maintenance Change the oil of the rotary pump.
specified by configuration.

86F3 MS: Provide maintenance service to the rotary pump. Maintenance service is necessary for the operation of the rotary pump. Maintenance service is necessary for the rotary pump.
Contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

86F5 MS: The number of events is outside the range. The number of events exceeds the upper limit or does not reach the lower Add or remove events on the [MS] tab page in [Instrument Parameter
limit. View].

86F7 MS: Unable to connect to the MS, because communication settings are Communication settings are not correct. Switch ON the MS unit and connect the MS unit to the computer. Then
not correct. open the Network Instrument list in communication settings and select
the MS unit to be connected.

86FA MS: Operation time of the detector has exceeded the standard Operation time of the detector has exceeded the limit for maintenance Replace the MS detector with a new one.
replacement time. specified by configuration.

86FB MS: Firmware update is failed. Firmware update failed. Contact your Shimadzu representative.

86FC Date to perform safety inspection has arrived. ? years have passed since the instrument was first used. Contact your Shimadzu representative.

8908 MS: MS is busy. If this error occurs at the start of the analysis, the set values of the Open the method file you were going to use for analysis in the data
method may be incorrect. acquisition window and check that the set values are correct.
Or, the MS itself is not accepting communication. For example, this error occurs if you try to start a realtime batch using a
method file whose analysis start time is set to a time before the solvent
cut time.
If the problem persists, check the MS cable and power supply, turn OFF
the instrument and PC, and then turn them ON again.
8909 MS: The MS is not connected. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

895A MS: Ion gauge can not be controlled normally. Data acquisition will stop. Ion gauge value (high vacuum) is not read normally. Vacuum leak causes Check for vacuum leaks. Repair or parts replacement may be necessary.
insufficient vacuum, or ion gauge circuit has problems. If high vacuum Contact your Shimadzu Service Representative.
value is too low, or it can not be measured, the instrument cannot be
protected by degree of vacuum. Data acquisition will stop to prevent
instrument damage.

895B MS: Ion gauge can not be controlled normally. Filament in ion source will High vacuum can not be read because ion gauge value (high vacuum) is Check for vacuum leaks. Repair or parts replacement may be necessary.
turn off. not read normally. Vacuum leak causes insufficient vacuum, or ion gauge Contact your Shimadzu Service Representative.
circuit has problems. If high vacuum value is too low, or it can not be
measured, the instrument cannot be protected by degree of vacuum. The
RF power, detector high voltage and filament are immediately switched
off.

895C MS: Ion source temperature sensor error. Short-circuited ion source temperature sensor. Contact your Shimadzu Service Representative.

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Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

895D MS: Ion source temperature can not be controlled normally. MS Ion source temperature can not be controlled. The ion source is not Stop the vacuum system and check the ion source temperature cable
connected properly, and the ion source temperature is not sent to the MS connection. Check the connection after the temperature goes down
properly. sufficiently and the power is off. If this message recurs, contact your
Shimadzu Service Representative.

895E MS: Detector saturated. This indicates that the detector was saturated with the maximum amount Check the solvent elution time and the detector voltage. Increase the
of ions permitted. The filament is automatically turned off. If acquisition is solvent cut time or lower the detector voltage.
being conducted, the filament is turned back on after a fixed time interval.
This message is frequently displayed if the detector voltage is too high.

895F MS: The connection with the GC unit failed. Communication failed between the GC and MS units. Close the [Real Time Analysis] program, shut off the computer and GC
power, and restart them.
When using AOC20i+s, if sampler is not connected, this error message
may be displayed repeatedly after downloading method parameter to
instruments and cause software hang-up. In that case, please wait about
10 minutes, or shut down and restart GC. Then, software hang-up will be
resolved. After that, please connect sampler and retry operation.

896A MS: Heater in MS restore to be on. MS ion source and DI heater were powered off for vacuum protection. Click [OK].
When vacuum is sufficient, the heater is turned back on.

896B MS: Filament turned on again. The filament was turned back on after it was turned off due to insufficient Click [OK].
vacuum, and the degree of vacuum was restored.

896C MS: Conversion dynode power source error. This high voltage current limitter was activated. Perform an Auto Tune. If this does not solve this problem, contact your
Shimadzu Service Representative.

896D MS: DI probe is not set or something wrong. The temperature of DI probe cannot be read. Ensure that the DI probe is properly inserted. If this message recurs,
contact your Shimadzu Service Representative.

896E MS: Temperature of DI probe can not be controlled normally. Temperature of DI probe can not be controlled. The DI has not been Insert the DI probe properly. If this message recurs, contact your
correctly inserted into MS or the DI probe control parameters are not set Shimadzu Service Representative.
correctly.

896F MS: Detector high-voltage power supply error. This high voltage current limiter was activated. Perform an Auto Tune. If this does not solve this problem, contact your
Shimadzu Service Representative.

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Event ID Event Detail Cause of the Event Measures

89A0 MS: Be sure to perform maintenance on turbo molecular pump 1. This is displayed when the cumulative running time of the turbomolecular Contact your Shimadzu Service Representative.
pump 1 exceeds 25,000 hours. This message is displayed at startup and
shutdown of the application.

89A1 MS: Be sure to perform maintenance on turbo molecular pump 2. This is displayed when the cumulative running time of the turbomolecular Contact your Shimadzu Service Representative.
pump 2 exceeds 25,000 hours. This message is displayed at startup and
shutdown of the application.

89B0 MS: MS Communication Hardware is not connected. The connection with the MS failed. Check the cable, connections, and the power switch and supply.

89B1 MS: Invalid Argument - Debug. Invalid argument set by function call. This error does not normally occur. Confirm the configuration including the instruments. Re-install the
program files.

89B2 MS: Received abnormally-formatted raw data. An error occurred during data transmission, or there may be a problem If this message occurs again during data acquisition, restart the MS.
with the MS system.

89B3 MS: Failed to write raw data. Data could not be saved correctly, either because there is insufficient Close all applications which are not being used to increase the amount of
memory or insufficient disk space. available memory. Delete unnecessary files to increase the amount of
available disk space.

89B4 MS: Raw data is not loaded. For an unknown reason, the raw data cannot be accessed. Restart the application, and try again.

89B5 MS: Error in Raw Data part in the data file. A data file error occurred during data acquisition. If possible, do not perform any other operations during data acquisition.
Disable any screensavers and power management utilities.

89B9 MS: Firmware update failed. Firmware update failed. Contact your Shimadzu representative.

89BB MS: A hardware error occurred during communication with the MS. A hardware error occurred during communication with the MS (mass Check the cable and power supply, turn OFF the power of all equipment
spectrometer unit). including the PC, and restart them.

89BC MS: Time-out occurred during communication with the MS. There was no response from the MS within the specified period of time. Check the cable and power supply, turn OFF the power of all equipment
including the PC, and restart them.

89BD MS: Communication with MS was not achieved within the specified Communication was attempted the specific number of times, but there Check the cable and power supply, turn OFF the power of all equipment
number of retries. was no response from the MS. including the PC, and restart them.

89BE MS: Received abnormally-formatted peak profile data. This error is rare. It may indicate that the system is unstable. If this message occurs again during data acquisition, restart the MS.

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Event ID Event Detail Cause of the Event Measures

89BF MS: Cannot set parameter to MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.

89C0 MS: Failed to initialize instruments. The instrument is not operating properly. Shut down the entire system, including the PC, and then restart.

89C1 MS: Operation is disabled because data acquisition or tuning is currently Information Message Check the message and implement the necessary measures. If the
being performed. problem persists, please contact your Shimadzu representative.

89C2 MS: Vacuum level is insufficient. This operation is disabled because the vacuum level has not reached the Perform the operation after the vacuum system becomes ready on the
sufficient value. [System Control] sub-window of the vacuum system.

89C3 MS: The detector voltage setting value is outside the allowable range. The detector voltage setting value is outside the allowable range. Change the detector voltage setting value in the method file, so that the
sum of the voltage setting in the tuning file plus the voltage setting
(relative value) in the method file is within the next range.
0.5~2.5 kV (GCMS-TQ8030 : 0.5~3.0 kV)

89C4 MS: Failed to create data acquisition thread. Due to insufficient memory, the program cannot function properly. Close all unnecessary applications to free up as much available memory
as possible.

89C5 MS: The Method parameter has not been received. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

89C6 MS: Auto tuning not started. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

89C7 MS: Peak monitor not started. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

89C8 MS: Peak monitoring is not in progress. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

89D0 MS: Even though data acquisition started, the MS detector did not start. System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

89DD MS: Cannot continue because vacuum is not ready. The degree of vacuum is insufficient. Are the foreline pump and turbomolecular pump working properly? Verify
this in the [System Control] sub-window. If a pump is not working, check
its power cable; then click the [Auto Startup] in the [System Control] sub-
window. The current MS status on the instrument monitor should show
"Vac. Not Ready" When "Ready" is shown, the vacuum system is ready.
When [Vacuum Restart Mode] is selected, the vacuum system and
instrument will automatically be restored to normal conditions after a
power interruption or power outage. Check the foreline pump for
vibrations to see if it is working. The turbo molecular pump status can be
determined by checking the light on the power unit, as well as the light
located on the lower right front of the MS unit. If all of the power unit
lights remain on, or if a red light is on, there is a problem with the vacuum
system. If this occurs, turn off the power to the MS unit and other
instrument modules. Then restart. When the green light on the lower right
of the MS unit is on, the unit is ready.

89DE MS: Foreline pump 2 doesn't work. When DI is used for the data acquisition, foreline pump2 must work. Start the foreline pump2 in System Control window.

89DF MS: The ion gauge is OFF. MS detector may be damaged because the The ion gauge for measuring high vacuum is OFF. If the vacuum level When turning on the ion gauge, first select [No] to stop the analysis, and
detector protection for vacuum deterioration is invalidated. Do you start deteriorates during analysis, discharge occurs and may cause fatal then turn on the ion gauge on the [Monitor Details] window before
data acquisition? damage to the detector. Therefore, it is recommended that the ion gauge starting the analysis again. If the ion gauge cannot be turned on, contact
be turned on so as to enable the detector protection (which automatically your Shimadzu Service Representative.
turns off the detector when the high vacuum level drops). Select [Yes] to run the analysis with the ion gauge turned off. In that
case, the detector protection will be disabled.

89E0 MS: Start data acquisition even though the RF heater(Q1,Q3) is set to off? An RF heater error has occurred, resulting in the RF heater turning off. [Yes]: Executes data acquisition in the current state.
[No]: Stops data acquisition.
Caution: Before executing data acquisition, make sure that tuning has
been executed with the RF heater off. If the on/off state of the RF heater
differs at data acquisition and at execution of tuning, shifting of the mass
spectrum peak axis might occur.
To set the RF heater to on, turn the GCMS instrument off then back on
again. If the same RF heater error re-occurs after turning the power off
then back on again, contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

89E1 MS: Start data acquisition even though the RF heater(Q1) is set to off? An RF heater error has occurred, resulting in the RF heater turning off. [Yes]: Executes data acquisition in the current state.
[No]: Stops data acquisition.
Caution: Before executing data acquisition, make sure that tuning has
been executed with the RF heater off. If the on/off state of the RF heater
differs at data acquisition and at execution of tuning, shifting of the mass
spectrum peak axis might occur.
To set the RF heater to on, turn the GCMS instrument off then back on
again. If the same RF heater error re-occurs after turning the power off
then back on again, contact your Shimadzu representative.
89E2 MS: Start data acquisition even though the RF heater(Q3) is set to off? An RF heater error has occurred, resulting in the RF heater turning off. [Yes]: Executes data acquisition in the current state.
[No]: Stops data acquisition.
Caution: Before executing data acquisition, make sure that tuning has
been executed with the RF heater off. If the on/off state of the RF heater
differs at data acquisition and at execution of tuning, shifting of the mass
spectrum peak axis might occur.
To set the RF heater to on, turn the GCMS instrument off then back on
again. If the same RF heater error re-occurs after turning the power off
then back on again, contact your Shimadzu representative.
89E3 MS: The ion gauge is OFF. MS detector may be damaged because the An RF heater error has occurred, resulting in the RF heater turning off. [Yes]: Executes data acquisition in the current state.
detector protection for vacuum deterioration is invalidated. In addition, the In addition, the ion gauge for measuring high vacuum is OFF. If the [No]: Stops data acquisition.
RF heater(Q1,Q3) is set to off. Do you start data acquisition? vacuum level deteriorates during analysis, discharge occurs and may Caution: When turning on the ion gauge, first select [No] to stop the
cause fatal damage to the detector. Therefore, it is recommended that the analysis, and then turn on the ion gauge on the [Monitor Details] window
ion gauge be turned on so as to enable the detector protection (which before starting the analysis again. If the ion gauge cannot be turned on,
automatically turns off the detector when the high vacuum level drops). contact your Shimadzu Service Representative.
Select [Yes] to run the analysis with the ion gauge turned off. In that
case, the detector protection will be disabled.
Before executing data acquisition, make sure that tuning has been
executed with the RF heater off. If the on/off state of the RF heater differs
at data acquisition and at execution of tuning, shifting of the mass
spectrum peak axis might occur.
To set the RF heater to on, turn the GCMS instrument off then back on
again. If the same RF heater error re-occurs after turning the power off
then back on again, contact your Shimadzu representative.

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Event ID Event Detail Cause of the Event Measures

89E4 MS: The ion gauge is OFF. MS detector may be damaged because the An RF heater error has occurred, resulting in the RF heater turning off. [Yes]: Executes data acquisition in the current state.
detector protection for vacuum deterioration is invalidated. In addition, the In addition, the ion gauge for measuring high vacuum is OFF. If the [No]: Stops data acquisition.
RF heater(Q1) is set to off. Do you start data acquisition? vacuum level deteriorates during analysis, discharge occurs and may Caution: When turning on the ion gauge, first select [No] to stop the
cause fatal damage to the detector. Therefore, it is recommended that the analysis, and then turn on the ion gauge on the [Monitor Details] window
ion gauge be turned on so as to enable the detector protection (which before starting the analysis again. If the ion gauge cannot be turned on,
automatically turns off the detector when the high vacuum level drops). contact your Shimadzu Service Representative.
Select [Yes] to run the analysis with the ion gauge turned off. In that
case, the detector protection will be disabled.
Before executing data acquisition, make sure that tuning has been
executed with the RF heater off. If the on/off state of the RF heater differs
at data acquisition and at execution of tuning, shifting of the mass
spectrum peak axis might occur.
To set the RF heater to on, turn the GCMS instrument off then back on
again. If the same RF heater error re-occurs after turning the power off
then back on again, contact your Shimadzu representative.
89E5 MS: The ion gauge is OFF. MS detector may be damaged because the An RF heater error has occurred, resulting in the RF heater turning off. [Yes]: Executes data acquisition in the current state.
detector protection for vacuum deterioration is invalidated. In addition, the In addition, the ion gauge for measuring high vacuum is OFF. If the [No]: Stops data acquisition.
RF heater(Q3) is set to off. Do you start data acquisition? vacuum level deteriorates during analysis, discharge occurs and may Caution: When turning on the ion gauge, first select [No] to stop the
cause fatal damage to the detector. Therefore, it is recommended that the analysis, and then turn on the ion gauge on the [Monitor Details] window
ion gauge be turned on so as to enable the detector protection (which before starting the analysis again. If the ion gauge cannot be turned on,
automatically turns off the detector when the high vacuum level drops). contact your Shimadzu Service Representative.
Select [Yes] to run the analysis with the ion gauge turned off. In that
case, the detector protection will be disabled.
Before executing data acquisition, make sure that tuning has been
executed with the RF heater off. If the on/off state of the RF heater differs
at data acquisition and at execution of tuning, shifting of the mass
spectrum peak axis might occur.
To set the RF heater to on, turn the GCMS instrument off then back on
again. If the same RF heater error re-occurs after turning the power off
then back on again, contact your Shimadzu representative.
89EA MS: Non-zero is set for the 0.001 second place of the event time. Due to a bug in the event time setting, it was possible to set a value other Edit the event time and set the 0.001 second place to 0.
than 0 for the 0.001 second place. If you specify a value other than 0,
proper data collection and data display will not be possible.

89EF MS: Firmware update completed successfully. Information Message No action needed.

8A00 MS: Auto start of the system started. Information Message No action needed.

8A01 MS: Auto stop of the system started. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

8A02 MS: Auto start of the system was terminated. Information Message No action needed.

8A03 MS: Auto stop of the system was terminated. Information Message No action needed.

8A04 MS: Turbo molecular pump was started. Information Message No action needed.

8A05 MS: Turbo molecular pump was stopped. Information Message No action needed.

8A06 MS: Foreline pump 1 was started. Information Message No action needed.

8A07 MS: Foreline pump 1 was stopped. Information Message No action needed.

8A08 MS: Foreline pump 2 was started. Information Message No action needed.

8A09 MS: Foreline pump 2 was stopped. Information Message No action needed.

8A0A MS: Leak valve was closed. Information Message No action needed.

8A0B MS: Leak valve was opened. Information Message No action needed.

8A0C MS: Ion source heater was turned ON. Information Message No action needed.

8A0D MS: Ion source heater was turned OFF. Information Message No action needed.

8A0E GC: GC system was turned ON. Information Message No action needed.

8A0F GC: GC system was turned OFF. Information Message No action needed.

8A10 GC: Flow controller 1 was turned ON. Information Message No action needed.

8A11 GC: Flow controller 1 was turned OFF. Information Message No action needed.

8A12 GC: Flow controller 2 was turned ON. Information Message No action needed.

8A13 GC: Flow controller 2 was turned OFF. Information Message No action needed.

8A14 HSS: Temperature regulator was turned ON. Information Message No action needed.

8A15 HSS: Temperature regulator was turned OFF. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

8A16 MS: CID gas controller was turned ON. Information Message No action needed.

8A17 MS: CID gas controller was turned OFF. Information Message No action needed.

8A18 MS: Vacuum gauge (IG) was turned ON. Information Message No action needed.

8A19 MS: Vacuum gauge (IG) was turned OFF. Information Message No action needed.

8A1A The column may be damaged if you stop the flow while the pump is Stopping the flow while the pump is running may damage the column if it There is no action.
running. Do you want to stop the flow? is attached. Generally, you should select [No] to keep the flow.
If no column is attached, or if you want to allow the column to be
damaged, select [Yes] to stop the flow.

8A1B The column may be damaged if you start the GC System while the flow You have tried to turn ON the GC system when the flow controller is OFF To start the GC system, click the [Yes] button. To cancel starting the GC
controller is OFF. Do you want to start the GC System? during the manual start up or shut down the system. system, click the [No] button.

8A1C The column may be damaged if you start the vacuum pump while the flow You have tried to start the vacuum pump when the flow controller is OFF. To start the vacuum pump, click the [Yes] button. To cancel starting the
controller is OFF. Do you want to start the pump? vacuum pump, click the [No] button.

8A1D The temperature doesn't go down sufficiently. Do you want to stop the You have tried to stop the vacuum pump before the temperature of the ion To stop the vacuum pump, click the [Yes] button. To cancel, click the
vacuum pump? source decreases to below the specified temperature (default value: [No] button.
100C).

8A1E The instrument may be damaged if you stop the vacuum system while the The user elected to shut down the vacuum system during an analysis, Since this can damage the instrument, normally select "No."
instrument is running. Do you want to stop vacuum system? peak monitoring, etc.

8A1F Do you turn off IG? If you do that, MS detector may be damaged to If you turn off ion gauge, high vacuum is measured and the detector We recommend you continue to turn on ion gauge if you have no reason.
invalidate detector protection for vacuum deterioration. protection for vacuum deterioration is invalidated. As the result, the
protection feature is disabled and the detector could be seriously
damaged if adequate vacuum has not been obtained.

8A20 It cannot be completed to start up the vacuum system. Confirm whether it The vacuum system has failed to automatically startup. Check to see that the foreline pump is operating and that there are no
leaks or not. vacuum leaks.

8A21 After the auto startup of the vacuum is completed, loosen the knob of a This message communicates information that needs your caution. Check that the knob of the front door is closed and click [Yes] to start the
front door completely for safety. vacuum system. After start of the vacuum system is completed, please
loosen the knob of the front door completely for safety. This is to prevent
hydrogen gas from accumulating in the vacuum chamber in the event of
an abnormal stop of the vacuum pump.

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Event ID Event Detail Cause of the Event Measures

8A22 Carrier gas does not flow so enough. Vacuum Auto Startup sequence has The Vacuum Auto Startup was stopped because carrier gas flow was Follow the steps corresponding to the causes above after confirming
stopped. insufficient. Adequate carrier gas flow can be checked by observing that stable carrier gas flow.
the carrier gas pressure is stable at the flow value set in the GC. 1. Check for carrier gas leaks. See the Carrier Gas Leak section in the
In two-line setup, check that the carrier gas flow in both lines is sufficient. GC User's Manual.
For a line not set in the flow controller, carrier gas check is not done. 2. Open the carrier gas valve. If carrier gas cylinder is empty, exchange
Causes of this error are shown below. it. If pressure to supply is low set it within the limit of the primary
1. Carrier gas leaks. pressure set in System Configuration. Primary pressure is set in the
2. Gas valve is closed. Carrier gas is empty or pressure to supply is Injection Units Property window in System Configuration.
low. 3. Set the pressure and flow rate in the GC so they are stable using the
3. Carrier gas pressure and carrier gas flow set in GC are inappropriate current column.
for the column. When the column length and internal diameter were
changed by changing column, the previous pressure and flow value
8A23 The instrument releases the sleep mode. Please wait a while. The instrument is in sleep mode. Sleep mode must be canceled. Please wait a while.

8A24 Detector is not set to the line of system configuration. Set up The configuration of the connected instrument and the configuration of Display the [System Configuration] window and reconfigure the
configuration again. the instrument in the LabSolutions system configuration file do not match. instrument configuration.

8A30 Cannot Find this Command. A non-existent command was specified within a GC or MS Time Program. Enter a command from the drop-down list.

8A31 Illegal program. There is a rate or value error in the Time Program or Flow Program. Check the values and correct the error. For example, if a positive rate
value is set, but the oven temperature is set to a lower value that the
current value, the temperature rate cannot be positive.

8A32 GC temperature program exceeds Max. time. The program time specified in the GC program exceeds the maximum Change the setting so that it does not exceed the maximum limit.
allowable time limit.

8A33 The starting time is the same or later than the ending time. The starting time setting value is the same or larger than the ending time Change the starting time so that it occurs before the ending time.
setting value.

8A34 Start m/z is set larger than End m/z. The starting m/z value is greater than the ending m/z value. Set the starting m/z lower than the ending m/z.

8A36 Scan speed exceeds xxx amu/sec. Either narrow the mass range or The scan speed exceeds the maximum limit. Either narrow the measurement m/z range or increase the event time so
lengthen the Event Time. that the scan speed does not exceed the maximum limit.

8A37 Need to set Mass. The m/z value to be measured has not been entered in the table. Set the m/z value.

8A38 Event Time is too short. Enter value from xxx to yyy. The event time is below the minimum limit. Set the value within the range specified in the message.

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Event ID Event Detail Cause of the Event Measures

8A39 End Time for previous segment is set greater than Start Time for current The End Time for the previous segment has been set after the Start Time The time ranges of the two segments cannot overlap. Ensure that the
segment. for the current segment. Start Time for the current segment occurs after the End Time of the
previous segment

8A3A Some command has been set after "STOP" command. In the GC Program, another command was entered after the STOP The STOP command must be the final command in the program.
command.

8A3B The flow of carrier gas through the column is too great. Please flow it The column flow rate setting exceeds the maximum limit. This limit is Set the column flow rate, column inlet pressure and oven temperature so
under ... mL/min. designed to prevent a high flow rate through the MS. that these settings do not exceed the displayed values in the message.
In case of GCMS-TQ series or GCMS-QP2010/QP2020 of Standard
model(Dual TMP model), the recommended value is 15mL/min or below
at the data acquisition. However the value is able to enter until 20mL/min.
In case of GCMS-QP2010 of Single TMP model, the recommended value
is 2mL/min or below at the data acquisition. However the value is able to
enter until 4mL/min.
The flow rate value is displayed as "Column Flow" and "Total Flow" of the
GC parameter.The flow rate values are also referred to when creating a
temperature program, pressure program or flow program, since the flow
rate can be drawn on the chromatogram view.
If flow control is used, Column Flow = Carrier Flow - Purge Flow. The
value displayed for "Total Flow" and the flow rate drawn on a curve show
the actual value of the carrier gas flow rate, so the column flow rate is
slightly lower.
Except when flow control is used, the flow rate is calculated using the
oven temperature and column inlet pressure in addition to the column
length and internal diameter. Even if the temperature and the flow
programs are the same, the column flow will be different when the column
length and diameter change.
Note: Drawing a Flow Rate Graph
[Display Setting] from the [View] menu to open the [Display Setting] sub-
window; then click on the [Status] tab. Select the [Carrier Gas Flow]
check box in the [Monitored Values]. When the temperature and pressure
programs are set, the carrier gas flow rate graph will also be shown. The
8A3C Cannot set 0 for column inlet pressure. The column inlet pressure was set to 0. Specify a value greater than 0 for the inlet pressure.

8A3D Cannot set 0 mL/min for column flow. The column flow rate was set to 0. Specify a value greater than 0 for the column flow rate.
Column flow rate cannot be calculated if the length and inner diameter of
the column are not registered. To register these values, click [Set] to
register column information.

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Event ID Event Detail Cause of the Event Measures

8A3E Cannot set 0 mL/min for carrier flow. The carrier flow rate was set to 0. Specify a value greater than 0 for the carrier flow rate.

8A3F Acquisition time error setting for GC and MS. GC acquisition time is too The time set in the GC Time Program is shorter than the MS analysis The time set in a time program should normally be longer than the time
short. time. set for MS analysis.

8A40 The acquisition mode was changed. If the method file is overwritten, the Each row of the MS table is a segment These segment use SIM as the To save the method parameters with the new Acquisition Mode to a
parameters for the previous acquisition mode will be lost. Do you want to Acquisition Mode. If the Acquisition Mode is changed after segment separate method file, select "Yes." To overwrite the current method file,
save the new method as another file? and/or segment time ranges were changed, those changes will be lost. select "No." To cancel the save operation, select "Cancel."
This message is generated when a method with a new Acquisition Mode
is about to be saved, to confirm whether to overwrite the previous method
file.

8A41 Set the end time. An End Time has not been specified. Specify an End Time.

8A42 The number of m/z in a line of MRM/SIM table will be over 64 by The number of ions included in a single segment exceeds 64 as a result of The m/z of all compounds cannot be registered if the MRM/SIM Table is
changing the end time. You should set the end time so that the number of the end time of the segment changing. automatically created in this state. Either click the chromatogram to
m/z in a segment less than or equal to 64. change the end time of the segment or add a segment (i.e. add a line) to
limit the number of m/z included in a single segment to 64 or less.

8A43 The number of m/z in a line of MRM/SIM table will be over 64 . You had An m/z that results in the number of ions in a single line of the MRM/SIM To make it easier to separate rows in the MRM/SIM Table, temporarily
better set the MRM/SIM table again. Shorter processing time can improve Table exceeding 64 was set as a result of the MRM/SIM Table being shorten the processing time and then automatically recreate the
the number of m/z. See help for details. created automatically from the Compound Table. This message is more MRM/SIM Table.
likely to appear when the standard retention time interval of adjacent After the MRM/SIM Table is automatically created, return the processing
compounds is short since it is difficult to separate rows in the MRM/SIM time to its original value.
Table. In the [Creation of Automatic MRM or SIM Table] window, narrower
delineations for segments in the MRM/SIM Table can also be set so that
the number of m/z included in a single line can be corrected to be within
64.
8A44 End Time for previous segment is set greater than End Time for current A row of the SIM table contains end time earlier than the one specified on Specify end time later than the one appearing on the one on the previous
segment. the previous row. row.

8A45 Solvent Cut Time has to be made longer than Sampling Time. Current The injection mode is Splitless and the solvent cut time shorter than the Make the solvent cut timer longer than the sampling time.
settings are as follows. sampling time.

8A47 Ion source temperature is changed from the value set in Configuration. Do The value for the ion source temperature in the method is different from To save the current value in the method file, click the [Yes] button. If you
you want to save it? the one in the system configuration. do not want to save it, click the [No] button.

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Event ID Event Detail Cause of the Event Measures

8A48 Ion source temperature will be changed to the temperature set in method. The value for the ion source in the method is different from the one in MS. To change the ion source temperature to the value specified in the
method, click the [OK] button. If you do not want to change it, click the
[Cancel] button.

8A49 Enter a value more than (value) for interval of the start time between the The interval of the start time between the row and next row, or the interval Set the interval to be more than the time shown in the message.
row and next row, or the interval between the start time and end time in between the start time and end time in the last row is too small.
the last row.

8A4A The number of segments is over the upper limit. Please set under xxx. Specified segment number exceeds upper limit. Enter either the displayed segment number, or one that is smaller.

8A4B The acquisition mode of event1 and event2 are the same. Please set The same measurement mode has been specified for two events in one Specify "Scan" for Event 1, and "SIM" for Event 2.
"Scan" to the acquisition mode of event1, and set "SIM" to the acquisition segment.
mode of event 2.

8A4C When you acquire multiple events in one segment the acquisition mode of SIM mode is specified for Event 1, and Scan mode is specified for Event 2. For measurement of multiple events, Event 1 must be measured using
event1 needs to be Scan, and that of event2 needs to be SIM. Do you Scan mode, and Event 2 measured using SIM mode. Click [OK], to
automatically exchange the lines ? automatically switch the rows.

8A4D Selected method file has the compound table that is different from data The selected method file contains a compound table that is different from Selecting [Yes] copies the compound table and quantitative parameters in
file. Overwrite compound table of method file? the Compound Table in the data file. the data file to the method file. In this case, calibration curve is not
copied. Select [No] to complete MRM/SIM table auto-creation without
changing the compound table in the method file.

8A4E There is a compound with an inappropriate quantitation ion or reference Any of the following settings may be incorrect in the compound table. Adopt one of the following solutions to solve this problem:
ion setting. - The [m/z] value exceeds the measurable range. - Correct the Compound Table.
- The m/z format of the quantitation ion and reference ion of the same - Change the instrument in the specified method file/system
compound is different. configuration.
- An MRM compound is registered in the GCMS-QP series system
configuration.
8A4F The "GC Cycle Time" of HS parameters is set to shorter the "GC Analysis GC Cycle Time, one of the HS parameters, in the method is set to a time Reset these parameters so that the GC Cycle Time becomes longer than
Time". shorter than the set time for GC Analysis Time. the GC Analysis Time.
Please change "GC Cycle Time" or "GC Analysis Time".

8A50 The "GC Cycle Time" of HS parameters is set to shorter the "GC Analysis GC Cycle Time, one of the HS parameters, in the method is set to a time Reset these parameters so that the GC Cycle Time becomes longer than
Time"+"Cooling Time". shorter than the total time of GC Analysis Time plus Cooling Time. Cooling GC Analysis Time + Cooling Time.
Do you want to continue? Time is set to 10 minutes when the initial temperature for the column
oven is 50 degC or higher and 15 minutes when it is lower than 50 degC.

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Event ID Event Detail Cause of the Event Measures

8A51 Can't run the program because the number of rows in MS Program is over Number of rows in the MS time program has exceeded the upper limit. After deleting some rows in MS program, run the program again.
the limit.

8A52 Set the Temperature. The temperature is not specified. You have to specify it. Specify the temperature or delete the program line if unnecessary.

8A53 Set the Rate. The rate is not specified. You have to specify the rate. Specify the rate or delete the program line if unnecessary.

8A54 Auto Filament Program isn't set. Continue? [Auto Filament Program] haven’t been set. When performing the analysis in QCI mode, in order to reduce the
contamination of the ion source, it recommends that the filament is
turned OFF except near the elution time of each compounds.
Please run the [Set Auto Filament Program] from the [Method] menu.

8A55 Make Start Time later than Solvent Cut Time. Start Time is set as earlier than Solvent Cut Time. Make Start Time later than Solvent Cut Time.

8A56 The [Losses of] value exceeds "start m/z - 7". Set so that this value is not The [Losses of] value of [Neutral Loss Scan] acquisition exceeds "start Either set a smaller [Losses of] value, or set a larger start m/z value.
exceeded. m/z - 7".

8A57 When a [Q3 Scan] event is in the same segment, event 1 must be set to Set the [Q3 Scan] event to event 1. Click [OK]. The [Q3 Scan] line and event 1 line will be automatically
[Q3 Scan]. Automatically swap the line. swapped.

8A58 The number of events in a single segment exceeds 64. The number of events in a single segment exceeds 64. Set the number of events in a single segment to 64 or less.

8A59 The number of scan events exceeds 128. The number of scan events in the overall MS Table exceeds 128. Set so that the number of scan events in the overall MS table is 128 or
less.

8A5A Both [Q1 Resolution] and [Q3 Resolution] cannot be set to [Through]. Both [Q1 Resolution] and [Q3 Resolution] are set to [Through]. Set either setting to other than [Through].

8A5B [Use CID Gas] in the system configuration is set to off. Set the acquisition When [Use CID Gas] is off, only the [Q3 Scan] or [Q3 SIM] acquisition Either change the acquisition mode in MS parameters to [Q3 Scan] or [Q3
mode in MS parameters to either [Q3 Scan] or [Q3 SIM]. mode can be used. SIM], or set Use CID Gas] in the system configuration to off.

8A5C The end time differs from the end time of the same segment. A different end time is set in an event of the same segment. Set the same end time for events of the same segment.

8A5D Failed to create the simultaneous scan/measurement method because Can't add a event of scan mode because the number of events exceeds This error will occur if the total number of events exceeds 2048, if the
the number of events exceeds the limit. the limit. total number of events for scan mode exceeds 128, or if the number of
events in one segment exceeds 64. Reduce the number of events and try
again.

8A60 MS: Auto-Tuning was terminated. Information Message No action needed.

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Event ID Event Detail Cause of the Event Measures

8A61 MS: Auto-Tuning started. Information Message No action needed.

8A62 MS: Auto-Tuning has been completed. Information Message No action needed.

8A63 MS: Vacuum system not ready. An attempt was made to execute Auto Tuning when there is an Perform Auto Tuning after the vacuum system is indicated as ready on the
insufficient degree of vacuum. instrument’s [System Control] window.

8A64 MS: Initialization error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard.
2. Clean the ion source.
8A65 MS: Resolution adjustment error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard.
2. Clean the ion source.
8A66 MS: Sensitivity adjustment error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard.
2. Clean the ion source.
8A67 MS: Mass calibration error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard.
2. Clean the ion source.
8A68 MS: Mass pattern correction error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard.
2. Clean the ion source.
8A69 MS: Reagent gas port is not selected. A reagent gas port has not been selected for use in autotuning. Select a reagent gas port to be used for autotuning in system
configuration, or reselect a reagent gas port by editing the autotuning
parameters.

8A6A MS: The selected reagent gas can not use this ionization mode. The selected reagent gas cannot be used in the ionization mode for Re-select a reagent gas by editing the auto tuning parameters.
tuning.

8A6B MS: Reagent gas selecting at the tuning condition is different from one of The reagent gas selected in the tuning parameters is different from the To carry out the auto tuning with the reagent gas selected in the tuning
the previous tuning result. one selected for the last tuning. parameters, click the [Yes] button. To change the selected reagent gas,
Do you want to execute Auto Tuning at the reagent gas of the tuning exit the auto tuning by clicking the [No] button and then reselect a
condition? reagent gas port.

8A6C MS: Profile measurement error. No peak was detected by setting mass in peak profile measurement. Stop the data acquisition, restart the instrument and carry out autotuning
again. If this message recurs, contact your Shimadzu Service
Representative.

8A6D MS: Spectra measurement error. Analyzed data is abnormal. Stop the data acquisition, restart the instrument and carry out autotuning
again. If this message recurs, contact your Shimadzu Service
Representative.

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Event ID Event Detail Cause of the Event Measures

8A6E MS: H/W error. Auto tuning has stopped. A hardware error occurred during Autotuning. The detected error is See the help about displaying H/W error, eliminate the cause of the H/W
displayed in another error message. error.

8A80 Please select reagent gas. No reagent gas is selected. If the ion source is CI or NCI, select a reagent gas.

8A81 Foreline pump 2 is not selected. The Foreline pump2 is not selected in the case that DI is installed. If you If it is OK that foreline pump2 is None, click on the OK button. If it is set
select DI as the sample inlet in the data acquisition, the foreline pump2 to None, the control button for the foreline pum2 is not displayed in
must be worked. Vacuum Control window. Also foreline pump2 is not controlled if Auto
Startup or Auto Shutdown is clicked. However, if the foreline pump2 is not
working when the Acquisition Standby is selected, an error message is
displayed.
If you want to change the setting to Present, click on the Cancel button
and change it.

8A82 MS: High-voltage power supply is not installed normally. High-voltage power supply unit is not installed properly. Check the cable Contact your Shimadzu Service Representative.
connection.

8B01 MS: Data size error on MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.

8B02 MS: Status error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

8B03 MS: Data error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

8B04 MS: Access error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

8B05 MS: Device id error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

8B06 MS: Command code error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.

8B07 MS: Data size error on MS. Communication with the MS is not being performed properly for some A fault in communication with the instrument is occurring. Exit the GCMS
reason. Real Time Analysis program and then reinsert the USB cable.

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Event ID Event Detail Cause of the Event Measures

8B08 MS: Data size error on MS. Communication with the MS is not being performed properly for some A fault in communication with the instrument is occurring. Exit the GCMS
reason. Real Time Analysis program and then reinsert the USB cable.

8B50 MS: CID gas flow rate may be insufficient or unstable. CID gas is not being supplied to the instrument or the supplied tubing is 1. Check the gas supply and tubing.
not connected properly. 2. If the problem cannot be resolved, contact your Shimadzu
representative.
8B51 MS: CID gas flow rate may be insufficient or unstable. CID gas is not being supplied to the instrument or the supplied tubing is 1. Check the gas supply and tubing.
not connected properly. 2. If the problem cannot be resolved, contact your Shimadzu
representative.
8B52 MS: CID gas flow rate may be insufficient or unstable. CID gas is not being supplied to the instrument or the supplied tubing is 1. Check the gas supply and tubing.
not connected properly. 2. If the problem cannot be resolved, contact your Shimadzu
representative.
8B53 MS: The connection with the GC unit failed. A communication error occurred with the GC during automatic startup. Check the cable connections and power supply.

8B54 MS: Detected carrier gas leak. Cooling down column oven, and then This message is displayed if the gas pressure does not increase within a Eliminate the cause of the error and then press the CLEAR key on the
turning off flow controller. certain amount of time. The probable causes are as follows. keyboard of the GC main unit. The flow controller restarts and the heater
1. A significant amount of carrier gas is leaking. The column is not turns ON. Be aware that the column may be damaged if the flow controller
connected or broken. turns OFF when the MS is drawing a vacuum.
2. Carrier gas is not flowing. The carrier gas cylinder is empty or the
cylinder's main cock is not open.
When this error is displayed, the heater for the column oven turns OFF
automatically and the flow controller stops a short time after.
8B55 MS: Detected carrier gas leak. Cooling down column oven, and then This message is displayed if the gas pressure does not increase within a Eliminate the cause of the error and then press the CLEAR key on the
turning off flow controller. certain amount of time. The probable causes are as follows. keyboard of the GC main unit. The flow controller restarts and the heater
1. A significant amount of carrier gas is leaking. The column is not turns ON. Be aware that the column may be damaged if the flow controller
connected or broken. turns OFF when the MS is drawing a vacuum.
2. Carrier gas is not flowing. The carrier gas cylinder is empty or the
cylinder's main cock is not open.
When this error is displayed, the heater for the column oven turns OFF
automatically and the flow controller stops a short time after.
8B56 MS: Vacuum level don't come to be enough. Vacuum system will shut The vacuum (back pressure of turbo molecular pump as observed by the Verify that the foreline pump is operating. Check for vacuum leaks.
down automatically. Pirani gauge) has dropped below the acceptable threshold. The RF power,
detector high voltage and filament are immediately switched off (red LED
is on). If the vacuum does not recover, the vacuum system is shut down
automatically (red LED is on). This message may be displayed if a
vacuum leak is occurring.

Threshold: GCMS-QP2010 100Pa

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Event ID Event Detail Cause of the Event Measures

8B57 MS: An abnormality occurred in the vacuum system. The vacuum system The vacuum (back pressure of turbo molecular pump as observed by the Verify that the foreline pump is operating. Check for vacuum leaks.
will stop automatically. Pirani gauge) has dropped below the acceptable threshold. The RF power,
detector high voltage and filament are immediately switched off (red LED
is on). If the vacuum does not recover, the vacuum system is shut down
automatically (red LED is on). This message may be displayed if a
vacuum leak is occurring.

8B58 MS: Turbo molecular pump 1 isn't ready. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The RF power, detector high Contact your Shimadzu Service Representative.
voltage and filament are immediately switched off.

8B59 MS: Ion gauge can not be controlled normally. Ion gauge can not be read normally, so high vacuum can not be measured. Check for vacuum leaks. Repair or parts replacement may be necessary.
The degree of vacuum is not enough or ion gauge circuit has trouble. Contact your Shimadzu Service Representative.

8B5A MS: Ion gauge can not be controlled normally. Data acquisition will stop. Ion gauge can not be read normally, so high vacuum can not be measured. Check for vacuum leaks. Repair or parts replacement may be necessary.
The degree of vacuum is not enough or ion gauge circuit has trouble. Contact your Shimadzu Service Representative.

8B5B MS: Filament in ion gauge consumed. Filament in ion gauge is burned out. High vacuum cannot be measured Contact your Shimadzu Service Representative.
and instrument damage cannot be prevented. Data acquisition will stop.

8B5C MS: Vacuum level deterioration. Ion gauge is immediately switched off. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The ion gauge is immediately Contact your Shimadzu Service Representative.
switched off.

8B5D MS: Ion source temperature can not be controlled normally. MS Ion source temperature can not be controlled. The ion source is not Stop the vacuum system and check the ion source temperature cable
connected properly, and the ion source temperature is not sent to the MS connection. Check the connection after the temperature goes down
properly. sufficiently and the power is off. If this message recurs, contact your
Shimadzu Service Representative.

8B5E MS: Ion source temperature sensor error. Short-circuited ion source temperature sensor. Contact your Shimadzu Service Representative.

8B5F MS: Ion source temperature can not be controlled normally. The temperature of the MS ion source has exceeded the default value. Stop the vacuum system and check the ion source temperature cable
This message is displayed if the ion source connector is not connected connection. Check the connection after the temperature goes down
correctly or the control parameters for the ion source temperature are not sufficiently and the power is off. If this message recurs, contact your
configured correctly on the MS. Shimadzu Service Representative.

Annexure-1 [Page 415 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8B60 MS: Ion source temperature can not be controlled normally. The temperature of the MS ion source did not increase. This message is Stop the vacuum system and check the ion source temperature cable
displayed if the ion source connector is not connected correctly or the connection. Check the connection after the temperature goes down
control parameters for the ion source temperature are not configured sufficiently and the power is off. If this message recurs, contact your
correctly on the MS. Shimadzu Service Representative.

8B61 MS: Detected carrier gas leak. Stop ion source heater. The heater of the ion source and DI stopped to protect the system against
carrier gas leaks. Information Message

8B62 MS: Detected H2 carrier gas leak. Stop ion source heater. The heater of the ion source and DI stopped to protect the system against
H2 carrier gas leaks. Information Message

8B63 MS: Vacuum level deterioration. Heater in MS turned off. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The ion source heater, RF power, Contact your Shimadzu Service Representative.
detector high voltage and filament are immediately switched off.

8B64 MS: Vacuum level deterioration. Heater in MS turned off. This message is displayed when the degree of vacuum decreases. The ion Check for vacuum leaks. Repair or parts replacement may be necessary.
source heater, RF power, detector high voltage and filament are Contact your Shimadzu Service Representative.
immediately switched off.

8B65 MS: Conversion dynode power source error. This high voltage current limitter was activated. Perform an Auto Tune. If this does not solve this problem, contact your
Shimadzu Service Representative.

8B66 MS: Detector high-voltage power supply error. This high voltage current limiter was activated. Perform an Auto Tune. If this does not solve this problem, contact your
Shimadzu Service Representative.

8B67 MS: Detector saturated. This indicates that the detector was saturated with the maximum amount Check the solvent elution time and detector voltage.
of ions permitted. This message appears more frequently if the detector
voltage is too high.
If the function for protecting the detector from excessive ion signals is
enabled, the filament turns OFF automatically and the filament
automatically turns ON again after a certain amount of time if data
acquisition is being performed.
8B68 MS: An error occurred in the high-frequency power supply (Q1 Main rod). The RF power source is out of tune. Perform auto tuning. If the error still occurs after performing auto tuning
again, a detailed inspection is necessary. Contact your Shimadzu
representative.

8B69 MS: An error occurred in the high-frequency power supply (Collision Cell). The RF power source is out of tune. Perform auto tuning. If the error still occurs after performing auto tuning
again, a detailed inspection is necessary. Contact your Shimadzu
representative.

Annexure-1 [Page 416 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8B6A MS: An error occurred in the high-frequency power supply (Q3 Main rod). The RF power source is out of tune. Perform auto tuning. If the error still occurs after performing auto tuning
again, a detailed inspection is necessary. Contact your Shimadzu
representative.

8B6B MS: Vacuum level deterioration. High voltage and filament are A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
immediately switched off. (revolutions, current, temperature, etc.). The ion source heater, RF power, Contact your Shimadzu Service Representative.
detector high voltage and filament are immediately switched off.

8B6C MS: Vacuum level deterioration. High voltage and filament are This message is displayed when the degree of vacuum decreases. The ion Check for vacuum leaks. Repair or parts replacement may be necessary.
immediately switched off. source heater, RF power, detector high voltage and filament are Contact your Shimadzu Service Representative.
immediately switched off.

8B6D MS: Vacuum level deterioration. High voltage and filament are This message is displayed when the degree of vacuum decreases. The ion Check for vacuum leaks. Repair or parts replacement may be necessary.
immediately switched off. source heater, RF power, detector high voltage and filament are Contact your Shimadzu Service Representative.
immediately switched off.

8B6E MS: The temperature may be unstable (Q1 RF capacitor). The temperature control heater of the Q1 RF capacitor or the control 1. For safety reasons, check for any abnormalities around the heat block
circuitry may be broken. (such as smoke or a questionable odor).
2. If an abnormality is discovered or the temperature does not decrease
even after a few minutes, stop the instrument and turn OFF power to the
main unit.
3. Contact your Shimadzu representative.
* RF temperature control turns OFF. While analysis is possible in this
state, correct data may not be acquired as the condition differs from that
of the tuned state. Perform tuning again.
8B6F MS: The temperature may be unstable (Q3 RF capacitor). The temperature control heater of the Q3 RF capacitor or the control 1. For safety reasons, check for any abnormalities around the heat block
circuitry may be broken. (such as smoke or a questionable odor).
2. If an abnormality is discovered or the temperature does not decrease
even after a few minutes, stop the instrument and turn OFF power to the
main unit.
3. Contact your Shimadzu representative.
* RF temperature control turns OFF. While analysis is possible in this
state, correct data may not be acquired as the condition differs from that
of the tuned state. Perform tuning again.
8B70 MS: The temperature may be unstable (Q1 RF capacitor). The temperature control heater of the Q1 RF capacitor or the control Contact your Shimadzu representative.
circuitry may be broken. * RF temperature control turns OFF. While analysis is possible in this
state, correct data may not be acquired as the condition differs from that
of the tuned state. Perform tuning again.

Annexure-1 [Page 417 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8B71 MS: The temperature sensor is disconnected (Q1 RF capacitor). The temperature control sensor of the Q1 RF capacitor may be Contact your Shimadzu representative.
disconnected or the surrounding circuitry may be broken. * RF temperature control turns OFF. While analysis is possible in this
state, correct data may not be acquired as the condition differs from that
of the tuned state. Perform tuning again.

8B72 MS: The temperature may be unstable (Q3 RF capacitor). The temperature control heater of the Q3 RF capacitor or the control Contact your Shimadzu representative.
circuitry may be broken. * RF temperature control turns OFF. While analysis is possible in this
state, correct data may not be acquired as the condition differs from that
of the tuned state. Perform tuning again.

8B73 MS: The temperature sensor is disconnected (Q3 RF capacitor). The temperature control sensor of the Q3 RF capacitor may be Contact your Shimadzu representative.
disconnected or the surrounding circuitry may be broken. * RF temperature control turns OFF. While analysis is possible in this
state, correct data may not be acquired as the condition differs from that
of the tuned state. Perform tuning again.

8B74 MS: Temperature of DI probe can not be controlled normally. Temperature of DI probe can not be controlled. The DI has not been Insert the DI probe properly. If this message recurs, contact your
correctly inserted into MS or the DI probe control parameters are not set Shimadzu Service Representative.
correctly.

8B75 MS: DI probe is not set or something wrong. The temperature of DI probe cannot be read. Ensure that the DI probe is properly inserted. If this message recurs,
contact your Shimadzu Service Representative.

8B76 MS: Temperature of DI probe can not be controlled normally. Temperature of DI probe can not be controlled. The DI has not been Insert the DI probe properly. If this message recurs, contact your
correctly inserted into MS or the DI probe control parameters are not set Shimadzu Service Representative.
correctly.

8B77 MS: Temperature of DI probe can not be controlled normally. Temperature of DI probe can not be controlled. The DI has not been Insert the DI probe properly. If this message recurs, contact your
correctly inserted into MS or the DI probe control parameters are not set Shimadzu Service Representative.
correctly.

8B78 MS: Trap/Total current is insufficient. Either the ionization mode and ion source do not match, or there is a Verify whether the ion source type specified in the System Configuration
problem with a filament. matches the ion source installed in the instrument. Check or replace the
filament.

8B79 MS: Filament 1 consumed. Filament switched. The ion source filament is open (burned out), or not properly installed. Perform auto tuning using the other filament. If the same message is
displayed after switching filaments, check the filaments, or replace them.

Annexure-1 [Page 418 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

8B7A MS: Filament 2 consumed. Filament switched. The ion source filament is open (burned out), or not properly installed. Perform auto tuning using the other filament. If the same message is
displayed after switching filaments, check the filaments, or replace them.

8B7B MS: Filament 1 consumed. Data acquisition stopped. Both filaments 1 and 2 are open (burned out). Replace the filaments; then perform Auto Tuning.

8B7C MS: Filament 2 consumed. Data acquisition stopped. Both filaments 1 and 2 are open (burned out). Replace the filaments; then perform Auto Tuning.

8B7D MS: Filament 1 consumed. The ion source filament is open (burned out), or it is not installed Check the filaments, or replace them. When filaments are replaced,
properly. The filaments were switched, but the other filament does not perform auto tuning.
operate normally.

8B7E MS: Filament 2 consumed. The ion source filament is open (burned out), or it is not installed Check the filaments, or replace them. When filaments are replaced,
properly. The filaments were switched, but the other filament does not perform auto tuning.
operate normally.

8B7F MS: Q1 RF Fan has stopped. The Q1 RF power supply fan is stopped. Contact your Shimadzu Service Representative.

8B80 MS: Q3 RF Fan has stopped. The Q3 RF power supply fan is stopped. Contact your Shimadzu Service Representative.

8B81 MS: Main Fan has stopped. Main Fan is stopped. Contact your Shimadzu Service Representative.

8B82 MS: The filament control is not available. The vacuum of MS is so bad to turn on the filament. The air may leak in at Check the point at which the air leaks in by using Peak Monitor window
the connection with a column or other points. and remove the cause of leakage.

8BB0 MS: Q1 RF heater has stopped. The temperature control heater of the Q1 RF capacitor or the control Contact your Shimadzu Service Representative.
circuitry may be broken.

8BB1 MS: Q3 RF heater has stopped. The temperature control heater of the Q3 RF capacitor or the control Contact your Shimadzu Service Representative.
circuitry may be broken.

8BB2 MS: Sent invalid parameters. This error is rare. It may indicate that the system is unstable. Reboot the PC and restart the software.

8BB3 MS: Acquired data could not be loaded in time. The measurement data was not loaded to the PC in time and the buffer in Exit the application causing the heavy load and perform analysis again.
the instrument became full. An application that puts a heavy load on the
PC may be running.

Annexure-1 [Page 419 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A000 CF3 is not connected. The connection with instrument CF3 was lost. Check the network environment (including cable, hub, and router).

Restart the instrument.

A001 CF3: Undefined fatal error is occurred. System error is occurred. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A002 CF3: Undefined error is occurred. System error is occurred. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A003 CF3: Undefined warning is notified. System error is occurred. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A004 CF3: Undefined information is notified. System error is occurred. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A005 CF3: Internal error is occurred. The connection with instrument CF3 might have been lost. Check the network environment (including cable, hub, and router).

Restart the instrument.

A006 CF3: Failed to read status log. The connection with instrument CF3 might have been lost. Check the network environment (including cable, hub, and router).

Restart the instrument.

A007 CF3: Failed to buffer status log. The connection with instrument CF3 might have been lost. Check the network environment (including cable, hub, and router).

Restart the instrument.

Annexure-1 [Page 420 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A008 CF3: The error status is cleared. The sub message code indicates the error status cleared.

[1001] Temperature sensor 1

[1002] Temperature sensor 2


Information Message
[1011] Leak sensor 1 (Seal In)

[1012] Leak sensor 2 (Seal Out)

[1013] Leak sensor 3 (Valve)


A010 CF3: The previous PC link was severed. [0801] System error is occurred. Check the network settings, unplug and reinsert the LAN cable, or replace
it.

A011 CF3: The rotor is stopped. An error occurred while CF3 was operating, so the rotor was stopped. Check the error that occurred just before (sub message [0x0###]).

A024 CF3: The top cover A is open. (sensor A)[0802] System error is occurred. Close the top cover.

If the error occurs with the top cover closed, contact a Shimadzu service
or sales representative.

A025 CF3: The top cover B is open. (sensor B) [0803] System error is occurred. Close the top cover.

If the error occurs with the top cover closed, contact a Shimadzu service
or sales representative.

A026 CF3: The maintenance cover 1 is off. (sensor 1)[0808] System error is occurred. Attach the maintenance cover.

If the error occurs with the maintenance cover on, contact a Shimadzu
service or sales representative.

A027 CF3: The maintenance cover 2 is off. (sensor 2) [0809] System error is occurred. Attach the maintenance cover.

If the error occurs with the maintenance cover on, contact a Shimadzu
service or sales representative.

Annexure-1 [Page 421 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A028 CF3: The maintenance cover 3 is off. (sensor 3) [080A] System error is occurred. Attach the maintenance cover.

If the error occurs with the maintenance cover on, contact a Shimadzu
service or sales representative.

A029 CF3: The lock switch A is unlocked. [080B] This error is displayed if the top cover is opened while the rotor is When the rotor starts rotating, the top cover is locked.
stopped.

A02A CF3: The lock switch B is unlocked. [080C] This error is displayed while the rotor is stopped. When the rotor starts rotating, the top cover is locked.

A02B CF3: The maintenance cover 1 is off. (PLD) [080D] System error is occurred. Attach the maintenance cover.

If the error occurs with the maintenance cover on, contact a Shimadzu
service or sales representative.

A02C CF3: The maintenance cover 2 is off. (PLD) [080E] System error is occurred. Attach the maintenance cover.

If the error occurs with the maintenance cover on, contact a Shimadzu
service or sales representative.

A02D CF3: The maintenance cover 3 is off. (PLD) [080F] System error is occurred. Attach the maintenance cover.

If the error occurs with the maintenance cover on, contact a Shimadzu
service or sales representative.

A031 CF3: The servo amp is malfunctioning. [0807] The cause is likely an instrument failure. Contact a Shimadzu service or sales representative.

A03A CF3: The temperature sensor 3 (Chamber) is cutoff. [0816] The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.

A03B CF3: The temperature sensor 4 (Room Temp.) is cutoff. [0817] The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.

A03C CF3: The temperature sensor 3 (Chamber) is short-circuited. [081A] The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.

A03D CF3: The temperature sensor 4 (Room Temp.) is short-circuited. [081B] The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.

Annexure-1 [Page 422 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A03E CF3: The temperature sensor 1 (Bearing In) has exceeded threshold 3. System error is occurred. After it stops running, allow some time to pass.
[0422]
Then turn the instrument OFF and ON again, and check whether the error
is cleared.

A03F CF3: The temperature sensor 2 (Bearing Out) has exceeded threshold 3. System error is occurred. After it stops running, allow some time to pass.
[0423]
Then turn the instrument OFF and ON again, and check whether the error
is cleared.

A040 CF3: The temperature sensor 1 (Bearing In) has exceeded threshold 1. System error is occurred. Inspect the air filter for contamination, and clean it.
[0410]
After it stops running, allow some time to pass.

Then turn the instrument OFF and ON again, and check whether the error
is cleared.
A041 CF3: The temperature sensor 2 (Bearing Out) has exceeded threshold 1. System error is occurred. Inspect the air filter for contamination, and clean it.
[0411]
After it stops running, allow some time to pass.

Then turn the instrument OFF and ON again, and check whether the error
is cleared.
A044 CF3: The temperature sensor 1 (Bearing In) has exceeded threshold 2. System error is occurred. After it stops running, allow some time to pass.
[0810]
Then turn the instrument OFF and ON again, and check whether the error
is cleared.

A045 CF3: The temperature sensor 2 (Bearing Out) has exceeded threshold 2. System error is occurred. After it stops running, allow some time to pass.
[0811]
Then turn the instrument OFF and ON again, and check whether the error
is cleared.

A048 CF3: The temperature sensor 1 (Bearing In) is cutoff. [0814] The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.

A049 CF3: The temperature sensor 2 (Bearing Out) is cutoff. [0815] The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.

A04C CF3: The temperature sensor 1 (Bearing In) is short-circuited. [0818] The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.

A04D CF3: The temperature sensor 2 (Bearing Out) is short-circuited. [0819] The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.

Annexure-1 [Page 423 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A050 CF3: The leak sensor 1 (Seal In - Reference side) is cutoff. [0820] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A051 CF3: The leak sensor 1 (Seal In - Probe side) is cutoff. [0821] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A052 CF3: The leak sensor 2 (Seal Out - Reference side) is cutoff. [0822] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A053 CF3: The leak sensor 2 (Seal Out - Probe side) is cutoff. [0823] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A056 CF3: The leak sensor 1 (Seal In - Reference side) is short-circuited. The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.
[0826]

A057 CF3: The leak sensor 1 (Seal In - Probe side) is short-circuited. [0827] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A058 CF3: The leak sensor 2 (Seal Out - Reference side) is short-circuited. The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.
[0828]

A059 CF3: The leak sensor 2 (Seal Out - Probe side) is short-circuited. [0829] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A05C CF3: The leak sensor 1 (Seal In) has detected a leak. [082C] System error is occurred. Check the piping.

If the error is not cleared, contact a Shimadzu service or sales


representative.
A05D CF3: The leak sensor 2 (Seal Out) has detected a leak. [082D] System error is occurred. Check the piping.

If the error is not cleared, contact a Shimadzu service or sales


representative.
A05F CF3: The leak sensor 3 (Valve) has detected a leak. [082E] System error is occurred. Check the piping.

If the error is not cleared, contact a Shimadzu service or sales


representative.
A060 CF3: The leak sensor 3 (Valve - Reference side) is cutoff. [0824] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A061 CF3: The leak sensor 3 (Valve - Probe side) is cutoff. [0825] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A062 CF3: The leak sensor 3 (Valve - Reference side) is short-circuited. [082A] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A063 CF3: The leak sensor 3 (Valve - Probe side) is short-circuited. [082B] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

Annexure-1 [Page 424 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A064 CF3: The leak sensor 4 (Rotor/Pump) has detected a leak. [082F] System error is occurred. Check the piping.

If the error is not cleared, contact a Shimadzu service or sales


representative.
A065 CF3: The leak sensor 4 (Rotor/Pump - Reference side) is cutoff. [0832] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A066 CF3: The leak sensor 4 (Rotor/Pump - Probe side) is cutoff. [0833] The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.

A067 CF3: The leak sensor 4 (Rotor/Pump - Reference side) is short-circuited. The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.
[0834]

A068 CF3: The leak sensor 4 (Rotor/Pump - Probe side) is short-circuited. The cause is likely a leak sensor failure. Contact a Shimadzu service or sales representative.
[0835]

A072 CF3: The vibration sensor 1 has exceeded threshold 1. [0840] Instrument vibration has been detected. If the warning is displayed frequently, contact a Shimadzu service or sales
representative.

A073 CF3: The vibration sensor 2 has exceeded threshold 1. [0841] Instrument vibration has been detected. If the warning is displayed frequently, contact a Shimadzu service or sales
representative.

A074 CF3: The vibration sensor 1 has exceeded threshold 2. [0842] Excessive instrument vibration has been detected. The rotor is likely Contact a Shimadzu service or sales representative.
unbalanced.

A075 CF3: The vibration sensor 2 has exceeded threshold 2. [0843] Excessive instrument vibration has been detected. The rotor is likely Contact a Shimadzu service or sales representative.
unbalanced.

A076 CF3: The vibration sensor 1 has exceeded threshold 3. [0844] Excessive instrument vibration has been detected. The cause is likely a Contact a Shimadzu service or sales representative.
temperature sensor failure.

A077 CF3: The vibration sensor 2 has exceeded threshold 3. [0845] Excessive instrument vibration has been detected. The cause is likely a Contact a Shimadzu service or sales representative.
temperature sensor failure.

A07C CF3: The deviation of initial rotational speed of the rotor has exceeded The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.
threshold 2. [0851]

A07D CF3: The deviation of analysis rotational speed of the rotor has exceeded The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.
threshold 2. [0852]

Annexure-1 [Page 425 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A07E CF3: The deviation of initial rotational speed of the rotor has exceeded System error is occurred. If the warning is displayed frequently, contact a Shimadzu service or sales
threshold 1. [0451] representative.

A07F CF3: The deviation of analysis rotational speed of the rotor has exceeded System error is occurred. If the warning is displayed frequently, contact a Shimadzu service or sales
threshold 1. [0452] representative.

A080 CF3: The rotational speed of the rotor did not reach the initial speed. The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.
[0850]

A086 CF3: The rotor analysis count has exceeded warning threshold. [0854] System error is occurred. Implement a system check, and check the usage count. Then contact a
Shimadzu service or sales representative.

A087 CF3: The C-Ring analysis count has exceeded warning threshold. [0855] System error is occurred. Implement a system check, and check the usage count.

Then contact a Shimadzu service or sales representative.


A088 CF3: The rotor analysis count has exceeded threshold. [0856] System error is occurred. Implement a system check, and check the usage count.

Then contact a Shimadzu service or sales representative.


A089 CF3: The C-Ring analysis count has exceeded threshold. [0857] System error is occurred. Implement a system check, and check the usage count.

Then contact a Shimadzu service or sales representative.


A08A CF3: The rotation was detected at boot up. [0858] System error is occurred. With the rotor stopped, turn OFF the instrument and then turn it ON
again.

Check whether the error is cleared.

If the error is not cleared, contact a Shimadzu service or sales


A08B CF3: The rotational speed of the rotor has exceeded maximum. (ENC) The cause is likely a temperature sensor failure. Contact a Shimadzu service or sales representative.
[0853]

A08C CF3: The rotational speed of the motor has exceeded maximum. [0859] The cause is likely an instrument failure. Contact a Shimadzu service or sales representative.

A08D CF3: The error signal was input. [0861] An external instrument error has likely occurred. Take the appropriate steps for an external instrument error.

If the error is not cleared, contact a Shimadzu service or sales


representative.
A08E CF3: The rotor stop switch was pressed. [0860] System error is occurred. Check the message and implement the necessary measures. If the
problem persists, please contact your Shimadzu representative.

Annexure-1 [Page 426 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A091 CF3: The deviation of rinsing pump rotational speed has exceeded the The cause is likely a clogged piping or failure of the rinse pump. Check for a clogged piping, and then check whether the error is cleared.
tolerance. [0200]
If the error is not cleared, contact a Shimadzu service or sales
representative.

A092 CF3: The flow control valve (FCV) error is occurred. [0210] The cause is likely a failure of the flow control valve (FCV). Contact a Shimadzu service or sales representative.

A093 CF3: The flow control valve (FCV) cannot be connected. [0211] The cause is likely a failure of the flow control valve (FCV). Contact a Shimadzu service or sales representative.

A094 CF3: Set the flow control valve (FCV) type correctly. [0212] System error is occurred. Check that the flow control valve (FCV) is a two-position type.

(It is normally configured to position 2.)


A095 CF3: A system error has occurred. (ADC) [0230] System error is occurred. Turn it OFF and then ON again.

If the error still occurs, contact a Shimadzu service or sales


representative.
A096 CF3: A system error has occurred. (PLD) [0231] System error is occurred. Turn it OFF and then ON again.

If the error still occurs, contact a Shimadzu service or sales


representative.
A097 CF3: A system error has occurred and the CPU has been reset for safety. System error is occurred. Turn it OFF and then ON again.
[0232]
If the error still occurs, contact a Shimadzu service or sales
representative.
A098 CF3:The Nonvolatile memory data error. [0233] System error is occurred. Turn it OFF and then ON again.

If the error still occurs, contact a Shimadzu service or sales


representative.
A099 CF3: Abnormal heating of the regenerative resistor was detected. [0424] The cause is likely a voltage problem or instrument failure. Check that the instrument power supply voltage matches the
specifications for the instrument.

If the error is not cleared, contact a Shimadzu service or sales


representative.
A0D0 CF3: Invalid status during the analysis. The parameters related to control of the CF3 rotation program exceed the In the interval where the upper limit of the instrument’s rotor deceleration
upper limit for the instrument’s rotor deceleration. is exceeded, it operates at the deceleration upper limit.

Change the settings for the CF3 instrument parameters related to control
of the CF3 rotation program.

Annexure-1 [Page 427 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A0D1 CF3: The Rotor acceleration exceeds the acceleration limit. The parameters related to control of the CF3 rotation program exceed the In the interval where the upper limit of the instrument’s rotor acceleration
upper limit for the instrument’s rotor acceleration. is exceeded, it operates at the acceleration upper limit.

Change the settings for the CF3 instrument parameters related to control
of the CF3 rotation program.
A0F1 CF3: The command with invalid device ID was executed. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A0F2 CF3: The command with invalid parameter size was executed. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A0F3 CF3: The command with invalid parameter size was executed. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A0F4 CF3: The command with invalid parameter was executed. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A0F5 CF3: The system is in a status where the command cannot be executed. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A0F6 CF3: Undefined communication error is occurred. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A0F7 CF3: The command with invalid data size was executed. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A0F8 CF3: The command with invalid message ID was executed. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.

Annexure-1 [Page 428 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

A0FE CF3: The command returned the unexpected error code. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
A0FF CF3: The command was terminated abnormally. An attempt was made to implement a command not supported by CF3. Normally, this sort of error does not occur.

If this error has occurred, contact a Shimadzu service or sales


representative.
F100 The last batch run was not completed successfully. The system might have crashed during the last data acquisition.
Information Message

F101 The batch queue is corrupted. Failed to load the batch queue. Contact your Shimadzu representative.

F200 Started data processing. Message for notifying that data processing was started
Information Message

F201 Some chromatograms have not been saved. An attempt was made to acquire chromatograms beyond the limit. Set the chromatograms to acquire to the limit or below.

F202 Some chromatograms have not been saved. An attempt was made to acquire chromatograms beyond the limit. Set the chromatograms to acquire to the limit or below.

F203 Some spectra have not been saved. An attempt was made to acquire spectrum (spectra) beyond the limit. Set the spectrum (spectra) to acquire to the limit or below.

F204 Failed to acquisition data. An error occurred during data acquisition. If an error occurs on the instrument, make sure that the instrument is
configured correctly.

F205 Failed to output report. An error occurred during report output. Make sure that acquisition printer is set correctly.

F206 Failed to process data. An error occurred during data processing.


Contact your Shimadzu representative.

F207 Failed to output the summary report. An error occurred during summary report output.
Contact your Shimadzu representative.

F208 Failed to output summary report. An error occured during summary report output.
Contact your Shimadzu representative.

F209 Cannot find the background file. Background compensation was not performed because the specified
background file was not found. Information Message

F301 An error occurred on the instrument. An error occurred on the instrument. If there are additional messages, remedy according to the content.

F302 This function is not supported by the current instrument driver. An invalid function has been invoked. Contact your Shimadzu representative.

F303 A warning has been issued from the instrument. A warning has been issued from the instrument. If there are additional messages, remedy according to the content.

Annexure-1 [Page 429 of 430]


Annexure-1 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

F305 The method has been changed by the instrument. The method has been changed by the instrument.
Information Message

F306 The injection process timed out. Acquisition was started, but the instrument could not get readied for
injection within the time-out setting. Information Message

F307 Information has been issued from the instrument. Information has been issued from the instrument. If there are additional messages, remedy according the content.

Annexure-1 [Page 430 of 430]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC Create System Admin Database It is a record that the change on the left has been made. This is an event Since this is a record, no measures are required.
that occurs when GCMSsolution is first started.
0x1ACC Add User It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Remove User It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change User Name It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change User Description It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change User Right It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change Password It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Modify Instruments Right It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Add Group It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Remove Group It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Modify Group Name It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Modify Group Description It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Modify Group Right It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change PC Information It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Normal Login] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Multi User] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Minimum Password Length] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Maximum Password Age] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Add Instrument It is a record that the change on the left has been made. This is an event Since this is a record, no measures are required.
that occurs when GCMSsolution is first started.
0x1ACC Change Instrument Name It is a record that the change on the left has been made. Since this is a record, no measures are required.

0x1ACC Remove Instrument It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
QGMNTPC.EXE.

Annexure-2 [Page1 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC Add PC It is a record that the change on the left has been made. This is an event Since this is a record, no measures are required.
that occurs when GCMSsolution is first started.
0x1ACC Remove PC It is a record that the change on the left has been made. Since this is a record, no measures are required.

0x1ACC Change User ID It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [All users must use the password] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Login with Windows Username] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Login Attempt Limit] for PC It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Lockout Duration] for PC It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Apply audit trail function when creating method file] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Enforce the filename on each item] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Output report type in header] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Output security level in header] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Output data status in header] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Prohibit overwriting of other data files] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Prohibit overwriting of other method files] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Prohibit overwriting of other report files] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Prohibit overwriting of other batch files] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Login Attempt Limit] for User It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Lockout Duration] for User It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [# of Levels for Duplicate Password Checking] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Prohibit editing parameters on instrument] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Passwords must meet complexity requirements] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.

Annexure-2 [Page2 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC Change [Perform automatic screen lock after] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Apply audit trail function when creating batch file] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC Change [Apply audit trail function when creating report format file] It is a record that the change on the left has been made on GCMSsolution Since this is a record, no measures are required.
[SystemAdministration] window.
0x1ACC (0100) Unexpected Error Unexpected error occurred. This error does not normally occur. A probable cause is that the operating environment is unstable. Restart
the program.
0x1ACC (0101) Failure The process failed. Follow the instructions given in the following message.

0x1ACC (0102) Invalid Argument - Debug. Invalid argument set by function call. This error does not normally occur. Confirm the configuration including the instruments. Re-install the
program files.
0x1ACC (0103) Not Enough Memory. There is insufficient memory for the system to perform processing Close all unnecessary applications. If this does not solve the problem,
normally. Too many operations occurring in Postrun can require more reboot the PC; then restart the software.
memory than is available.
0x1ACC (0104) Unable to intialize OLE.. Not Initialized OLE System - Debug. Failed to initialize OLE system on this computer. This error does not Confirm the Operating System configuration. Re-install the program files.
normally occur.
0x1ACC (0105) Object does not support the interface. The COM interface is not present or is not working. Confirm the Operating System configuration. Re-install the program files.

0x1ACC (0106) Object does not support aggregation. This error does not normally occur. Confirm the Operating System configuration. Re-install the program files.

0x1ACC (0107) The CLSID is invalid against the ProgID. This error does not normally occur. Confirm the Operating System configuration. Re-install the program files.

0x1ACC (0108) OLE system has already initialized. This error does not normally occur. Confirm the Operating System configuration. Re-install the program files.

0x1ACC (0109) CLSID is not registered correctly. This error does not normally occur. Confirm the Operating System configuration. Re-install the program files.

0x1ACC (010A) Can not write information to the registry. This error does not normally occur. Confirm the Operating System configuration. Re-install the program files.

0x1ACC (010B) Can not read information from the registry. This error does not normally occur. Confirm the Operating System configuration. Re-install the program files.

0x1ACC (010C) The version for OLE library is not incorrect. Failed to initialize OLE system on this computer. This error does not Confirm the Operating System configuration. Re-install the program files.
normally occur.
0x1ACC (010D) The file already exists. The file name specified already exists on the drive. Specify a different file; then execute the command again.

0x1ACC (010E) Cannot find the file. The specified file cannot be found on the drive. Use Data Explorer or Windows Explorer to verify the existence and
location of the file. Execute the command again, specifying the correct file
and location.
0x1ACC (010F) Fail to revert storage transacting. This error does not normally occur. Confirm the Operating System configuration. Re-install the program files.

0x1ACC (0110) Invalid function. This error does not normally occur. Check the Operating System configuration. Re-install the program files.

0x1ACC (0111) Disk Full. There is insufficient space on the disk to save the file. Delete unnecessary files or back up files to free up space on the disk.

Annexure-2 [Page3 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0112) Fail to do ActiveX function because of illegal call. This error does not normally occur. Check the Operating System configuration. Re-install the program files.

0x1ACC (0113) Fail to do ActiveX function because of short of memory. There was not enough memory to perform an ActiveX function necessary Close other unnecessary applications. Having many open postrun
to run the program. windows may use most of the available memory. Close any unnecessary
postrun windows. If the error cannot be reset, restart the PC.
0x1ACC (0114) Fail to do ActiveX function because of invalid property array index. This error does not normally occur. Check the Operating System configuration. Re-install the program files.

0x1ACC (0300) Cannot open Method File. The Method File may be in use in another GCMS window. If this is not 1. Try executing the command again after closing the other window. 2. If
the case, the file may be corrupted. the error occurs again, the method file is probably corrupted. Close all
applications, and execute Windows Scan Disk. Then create a new method
file.
0x1ACC (0301) Cannot open Data File. The data file may be in use in another GCMS window. If this is not the 1. Try executing the command again after closing the other window. 2. If
case, the file may be corrupted. the error occurs again, the data file is probably corrupted. Close all
applications, and execute Windows Scan Disk.
0x1ACC (0302) Cannot open Batch File. The Batch file may be in use in another GCMS window. If this is not the If the error occurs again, the Batch file is probably corrupted. Close all
case, the file may be corrupted. applications, and execute Windows Scan Disk. Then create a new Batch
file.
0x1ACC (0303) Cannot open Tuning File. The Tuning File may be in use in another GCMS window. If this is not the If the error occurs again, the Tuning File is probably corrupted. Close all
case, the file may be corrupted. applications, and execute Windows Scan Disk. Then create a new Tuning
File.
0x1ACC (0304) Cannot open Library File. The Library File may be in use in another GCMS window. If this is not the If the error occurs again, the Library File is probably corrupted. Close all
case, the file may be corrupted. applications, and execute Windows Scan Disk. Then create a new Library
File.
0x1ACC (0305) Cannot open Report File. The Report File may be in use in another GCMS window. If this is not the If the error occurs again, the Report File is probably corrupted. Close all
case, the file may be corrupted. applications, and execute Windows Scan Disk. Then create a new Report
File.
0x1ACC (0306) Cannot open Configuration File. The Configuration File may be in use in another GCMS window. If this is If the error occurs again, the configuration file is probably corrupted.
not the case, the file may be corrupted. Close all applications, and execute Windows Scan Disk. Then close
Windows, and reboot. If the error still occurs, the application is not
running properly. Try the solution described below. Close all system
applications.Using Explorer, open the following directory, which is located
on the drive where the software is installed. (Assume that this is the C:
drive.) C:\Shimadzu\GCMS\System In this folder, rename the System
Configuration File "GCMSSys1.cfg" to "GCMSSys1.bak" (if a file with this
name already exists, use a different name). Finally, restart the Analysis
Application. The System Configuration File will be created with default
values. This method deletes all of the System Configuration settings.
Once normal operation is restored, all of the System Configuration
settings must be entered again. For more details on this procedure, refer
to any PC or operating system manuals which describe Windows file
operations. If you are an inexperienced Windows user, do not attempt the
following operations.

Annexure-2 [Page4 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0307) Cannot save Method File. Either the Method file is corrupted, or there is insufficient memory. 1. Try saving another Method file. If this is successful, then the first file is
corrupted. Close all applications, and execute Windows Scan Disk. Then
create a new Method file. 2. If another Method file cannot be saved, there
may be insufficient memory. Close all unnecessary applications.

0x1ACC (0308) Cannot save Data File. Either the data file is corrupted, or there is insufficient memory. 1. Try saving another data file. If this is successful, then the first file is
corrupted. Close all applications, and execute Windows Scan Disk. 2. If
another data file cannot be saved, there may be insufficient memory.
Close all unnecessary applications.
0x1ACC (0309) Cannot save Batch File. Either the Batch file is corrupted, or there is insufficient memory. 1. Try saving another Batch file. If this is successful, then the first file is
corrupted. Close all applications, and execute Windows Scan Disk. 2. If
another Batch file cannot be saved, there may be insufficient memory.
Close all unnecessary applications.
0x1ACC (030A) Cannot save Tuning File. Either the Tuning File is corrupted, or there is insufficient memory. 1. Try saving another Tuning File. If this is successful, then the first file is
corrupted. Close all applications, and execute Windows Scan Disk. Then
create a new Tuning File. 2. If another Tuning File cannot be saved, there
may be insufficient memory. Close all unnecessary applications.
0x1ACC (030B) Cannot save Library File. Either the Library File is corrupted, or there is insufficient memory. 1. Try saving another Library File. If this is successful, then the first file is
corrupted. Close all applications, and execute Windows Scan Disk. 2. If
another Library File cannot be saved, there may be insufficient memory.
Close all unnecessary applications.
0x1ACC (030C) Cannot save Report File. Either the Report File is corrupted, or there is insufficient memory. 1. Try saving another Report File. If this is successful, then the first file is
corrupted. Close all applications, and execute Windows Scan Disk. Then
create a new Report File. 2. If another Report File cannot be saved, there
may be insufficient memory. Close all unnecessary applications.
0x1ACC (030D) Cannot save Configuration File. Either the configuration file is corrupted, or there is insufficient memory. 1. The configuration file may be corrupted. Close all applications, then
execute Windows Scan Disk. Set up a new configuration, and save it to
overwrite the existing file. 2. There may be insufficient memory. Close all
unnecessary applications.
0x1ACC (030E) Save current Method File? Changes have been made to the Method file. Confirm whether to save the changes or close the file without saving the
changes.
0x1ACC (030F) Save current Data File? Changes have been made to the data file. Confirm whether to save the changes or close the file without saving the
changes.
0x1ACC (0310) Save current Batch File? Changes have been made to the Batch file. Confirm whether to save the changes or close the file without saving the
changes.
0x1ACC (0311) Save current Tuning File? Changes have been made to the Tuning File. Confirm whether to save the changes or close the file without saving the
changes.
0x1ACC (0312) Save current Library File? Changes have been made to the Library File. Confirm whether to save the changes or close the file without saving the
changes.
0x1ACC (0313) Method file is not found. The specified Method file could not be found. 1. Verify the path (drive and folder). 2. Verify the Method file name.

0x1ACC (0314) Data file is not found. The specified data file could not be found. 1. Verify the path (drive and folder). 2. Verify the data file name.

Annexure-2 [Page5 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0315) Batch file is not found. The specified Batch file could not be found. 1. Verify the path (drive and folder). 2. Verify the Batch file name.

0x1ACC (0316) Tuning File is not found. The specified Tuning File could not be found. 1. Verify the path (drive and folder). 2. Verify the Tuning File name.

0x1ACC (0317) Library File is not found. The specified Library File could not be found. 1. Verify the path (drive and folder). 2. Verify the Library File name.

0x1ACC (0318) Report format file is not found. The specified report format file could not be found. 1. Verify the path (drive and folder). 2. Verify the report format file name.

0x1ACC (0319) Configuration File is not found. The System Configuration File could not be found. Reinstall the software. Specify the Configuration Settings again.

0x1ACC (031A) Cannot open File. The specified file could not be found. 1. Verify the path (drive and folder). 2. Verify the file name.

0x1ACC (031B) Cannot save File. The file name or folder name is invalid, there is inadequate free space on 1. If the file name or folder name includes the invalid characters \ / : * ?
the hard drive, the file is corrupted, or there is inadequate memory. < > |, rename the file or folder using valid characters. 2. Confirm whether
or not the specified folder exists. 3. Confirm the available free space on
the hard drive where the file is being saved. If there is inadequate space,
increase the available space, such as by deleting unnecessary files. 4. If
the above steps do not solve the problem and it is possible to save other
files, the file has been corrupted. Close all applications, then use scandisk
to scan the disk. 5. If other files cannot be saved either, there is probably
inadequate memory available. First, close any unnecessary applications.
Reserve some available space on the hard drive as additional virtual
memory.
0x1ACC (031C) File is not found. The specified file could not be found. 1. Verify the path (drive and folder). 2. Verify the file name.

0x1ACC (031D) Save Data File? Changes have been made to the data file. Confirm whether to save the changes or close the file without saving the
changes.
0x1ACC (031E) Successfully converted file from CLASS-5000 Type. The selected file was in CLASS-5000 format. This indicates that the file No action needed as this is Information Message
was successfully converted and opened.
0x1ACC (031F) Failed to convert file from CLASS-5000 Type. The selected file was in CLASS-5000 format, but could not be converted Reboot the PC and try again. If the attempt fails again, the file may be
to the new file format. corrupted. If you still have the CLASS-5000 software, verify whether the
file can be opened in that version.
0x1ACC (0320) This file is converted from previous file type. You must save to a The "Save" command cannot be used for a file that has just been Save the file with a new name using the "Save As" command.
different filename. converted from CLASS-5000 format.
0x1ACC (0321) This file is read-only. You must save to a different filename. This file has a read-only attribute. No changes can be saved. Either save the file using a different file name, or cancel the Save
operation.
0x1ACC (0322) A filename cannot contain any of the following characters. \ / : * ? The file name uses invalid characters. The characters \ / : * ? < > | " cannot be used in Windows file names.
<>|" Do not use these characters in the file name.
0x1ACC (0323) Save current Report Format File? The report format file has been modified. Specify whether or not to save the modified data.

0x1ACC (0324) The integrity was performed. It is the message of the history of an alteration check. No action needed as this is Information Message

0x1ACC (0325) Save current Report Format in Data File? Changes have been made to the report format in data file. Confirm whether to save the changes or close the window without saving
the changes.
0x1ACC (0330) Specified drive does not exist. The wrong drive was specified. Enter the correct drive name.

0x1ACC (0331) Specified directory does not exist. The wrong directory (folder) was specified. Enter the correct folder name.

Annexure-2 [Page6 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0332) Specified directory does not exist. Create directory? The specified directory does not exist. Click on OK to create the directory, or click on Cancel to cancel the
operation.
0x1ACC (0333) Failed to create directory. The directory could not be created. 1. Execute the command again. 2. If the error re-occurs, create the folder
using Explorer.
0x1ACC (0334) Insufficient disk space. There is insufficient space on the drive specified, so the file cannot be 1. If the specified drive is on the hard drive, empty the Recycle Bin. 2.
saved. Back up unnecessary files, and delete them from the drive.
0x1ACC (0335) Failed to read from file. Either the desired information does not exist in the file, or the file is Execute the command again. If the error re-occurs, the file may be
corrupted. corrupted. Close all applications; then execute Windows Scan Disk.
0x1ACC (0336) Invalid file type. The wrong type of file was specified. Check the file type; then select the correct type of file.

0x1ACC (0337) This file is currently in use. The file is currently being used by another window. Close the window that is currently using the file; then open the file again.

0x1ACC (0338) This file is currently in use. Open as read-only. This file is currently being used by another program, but it can be opened To open the file as read-only, click on OK. When the file is opened with a
as a read-only file. read-only attribute, any changes to the file cannot be saved with the
"Save" command. To save the changes, save the file with a different
name, using the "Save As" command. To open the file, change it, and save
it with the same name, click on the Cancel button, close the application
which is using the file or wait until the current processing is completed,
and then open the file again.
0x1ACC (0339) This file is write-protected. Either the file is being used by another application, or the file has a read- If the file is being used by another application, close that application;
only attribute to prevent overwriting the file. then re-open the file. If the file attribute is read-only, the read-only
attribute could be removed for the file; then execute the command to
open the file.
0x1ACC (033A) This file is write-protected. Open as read-only. Either the file is being used by another application, or the file has the To open the file as read-only, click OK. When the file is opened with the
read-only attribute. Confirm whether to open the file as read-only. read-only attribute, any changes to the file cannot be saved by the "Save"
command. To save the changes, save the file with a different name, using
the "Save As" command. To open the file, change it, and save it with the
same name, click on the Cancel button, close the application which is
using the file or wait until the current processing is completed, and then
open the file again.
0x1ACC (033B) File with same name already exists. Another file with the same name as the specified file name exists on that 1. Specify a different file name. 2. Specify a different drive.
drive.
0x1ACC (033C) Overwrite? Another file having the same name as the specified filename exists on Click OK to save the file, overwriting the existing file. The information in
that drive. This message is to verify whether to save the new file by the existing file is lost. To save the file with a different file name, click
overwriting the existing file. Cancel, and then save the file with the "Save As" command.
0x1ACC (033D) Cannot write to file. Either there is insufficient disk space, or the file is corrupted. Increase the amount of available space on the disk, and execute the
command again. To increase the amount of available space:
0x1ACC (033E) Cannot read from file. The file is corrupted. Execute the command again. If the same error occurs, close all
applications; then execute Windows Scan Disk.
0x1ACC (033F) Failed to open file because too many files are open. Please close The maximum number of open files is determined by the system. There Close unnecessary applications.
unused files. may be insufficient memory.

Annexure-2 [Page7 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0340) Value below minimum limit. A value below the range minimum was entered. Check the allowable setting range; then enter an appropriate value. To
obtain the range, refer to GCMSsolutions Help.
0x1ACC (0341) Value above maximum limit. A value above the range maximum was entered. Check the allowable setting range; then enter an appropriate value. To
obtain the range, refer to GCMSsolutions Help.
0x1ACC (0342) Unsuitable value. An unsuitable value was entered. Check the allowable setting range or maximum number of characters;
then enter an appropriate value. For information, refer to GCMSsolutions
Help.
0x1ACC (0343) Current user cannot edit this parameter. An attempt was made to edit and save a parameter, but the user does Check the user rights in the User Administration window.
not have the rights to edit that parameter.
0x1ACC (0344) Failed to create window. The disk is corrupted, or there is insufficient memory. 1. The disk may be corrupted. Close all applications; then run Windows
Scan Disk. Then execute the command again. 2. There may be insufficient
memory. Close all unnecessary applications. 3. Reinstall the software.

0x1ACC (0345) Cannot start application. The application could not be started due to a system problem. Try again. If the error re-occurs, close all applications, and restart
Windows; then try to execute the command again. If the error still occurs,
reinstall the software.
0x1ACC (0346) No chromatogram is loaded. Because a chromatogram is not open, the specified processing could not Open a data file, display the chromatogram to be processed, and select it.
proceed.
0x1ACC (0347) No spectrum is loaded. Because a mass spectrum is not open, the specified processing could not Open a data file and specify the mass spectrum. In Postrun analysis, the
proceed. mass spectrum is displayed by double-clicking on the chromatogram.
0x1ACC (0348) Cannot access log file. The log file could not be accessed. If Windows NT is being used, verify whether the user can access the Log
file directory.
0x1ACC (0349) Unable to write to Operation Log. Either there is insufficient space on the specified drive to write to the file, If Windows NT is being used, verify whether the user has access to the
or the user does not have the rights to access the Log file folder. Log file directory. To increase the amount of available space on the drive:

0x1ACC (034A) Created backup for log files. Every month, the first time the GCMS software is opened, the contents of The compressed log file is stored in a file named LG(year)(month).lzh in
the log files are compressed and backed up. The log file itself is deleted. the Log folder of the software installation directory.

0x1ACC (034B) Log files have been compressed Every month, the first time the GCMS software is opened, the contents of The compressed log file is stored in a file named LG(year)(month).lzh in
the log files are compressed and backed up. the Log folder of the software installation directory.
0x1ACC (034C) Cannot create files on disk. Either there is insufficient memory, there is insufficient disk space, or the 1. If there is insufficient memory, close unnecessary applications. 2.
disk is write-protected. Verify whether there is insufficient space on the hard drive.
0x1ACC (034D) Failed to Load Dynamic Linked Library. The Dynamic Linked Library (DLL) does not exist, or it may be corrupted. 1. The file may be corrupted. Close all applications, and then execute
Windows Scan Disk. 2. Reinstall the software.
0x1ACC (034F) Terminated by User. Processing was stopped due to user request. No action needed as this is Information Message

0x1ACC (0350) Failed to copy file. Either there is insufficient space on the copy destination drive, or an If there is insufficient disk space, increase the available disk space. Close
application is using a file with the same name. the application that is using the file with the destination file name; then
copy the file.
0x1ACC (0351) Failed to delete file. Either the file to delete does not exist, or it is being used by an Verify the existence of the file to be deleted. Close the application that is
application. using the file; then delete the file.
0x1ACC (0353) Failed to delete file. A project (folder) of the same name may already exist. Try creating the new folder using a different folder name.

Annexure-2 [Page8 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0354) This project (folder) already exists. A project (folder) of the same name already exists. Try creating the new folder using a different folder name.

0x1ACC (0355) OK to delete this project (folder)? This is a prompt to confirm the deletion of the project (folder). Click the [OK] button to delete the project (folder) or the [Cancel] button
to cancel.
0x1ACC (0356) Files exist in the project (folder). Must delete files before deleting Existing files of a project must be deleted before the project can be Delete all the files in the project and then delete the folder.
project (folder). deleted.
0x1ACC (0357) Failed to remove the project(folder). The project has not been deleted. Reboot the computer, then delete the project. If the project cannot be
deleted, try using Windows Explorer to delete it. If deletion cannot be
done using Windows Explorer, the current user may not have the authority
to delete this project folder. Contact your network administrator to assign
the necessary permissions.
0x1ACC (0360) Failed to display Help. The Help file could not be found. Verify that the CLS_GCMS and GCMS_ERR files exist in the GCMS
software PROGRAM folder. If they cannot be found, reinstall the software.

0x1ACC (0361) Instrument is not connected. The analytical instrument is not connected to the PC. Verify that the instrument is switched ON and operating normally. Check
the cable and connections.
0x1ACC (0362) Once you apply audit trail to file, you cannot cancel the function. This warning states that the audit trail function cannot be canceled once Select "Yes" to specify the Audit Trail function for the file, or "No" to
Apply? it has been specified for a file. cancel.
0x1ACC (0363) File save operation cancelled by user. The file save operation was canceled in progress. No action needed as this is Information Message

0x1ACC (0367) The application is now in Snap Shot mode. If you use the [Save The "Save Data File As" command cannot be selected in Snap Shot mode To continue viewing the data file in Snap Shot mode, select Cancel. To
Data File As] function, Snap Shot mode will be terminated. Save anyway? without exiting Snap Shot mode. The data file can then be saved with the exit Snap Shot mode and save the data file with a new name, select OK,
new name. (In Snap Shot mode, a data file cannot be saved with the and then save the file. (In Snap Shot mode, a data file cannot be saved
same name.) with the same name.)
0x1ACC (0368) You cannot overwrite a file that is opened in Snapshot mode. A data file being viewed in Snap Shot mode cannot be saved with the To save a Snap Shot data file, specify a different file name.
same name. Click OK to cancel the save operation.
0x1ACC (036B) Once you apply audit trail to configuration file, you cannot cancel This message warns that selection of an audit trail for the configuration To apply an audit trail to the configuration file, click the [Yes] button. To
the function. Apply? file cannot be canceled once it has been applied. cancel, click the [No] button.
0x1ACC (036C) Do you want to delete the template file? User has selected a template file for deletion. Click on the [Yes] button to delete the template file or the [No] button if
you do not want to delete the template file.
0x1ACC (036D) You cannot rewrite the existing file. In the system administration, existing files cannot be overwritten. Rename the file and then save it.

0x1ACC (036E) Current method file will be saved. The method setting has been modified when plotting is selected in data If the [OK] button is clicked, the method file will be saved and plotting
acquisition. will be started. If the [Cancel] button is clicked, the method file will not be
saved and plotting will not be started.
0x1ACC (0370) Specified files successfully converted to Acrobat Documents. Successfully the file has been converted into PDF file. No action needed as this is Information Message.

0x1ACC (0371) The license information could not be successfully verified. Check The USB dongle is required for opening this library file. Make sure that a USB dongle compatible with the library to be used is
that the USB dongle is attached correctly. attached correctly to the PC.
0x1ACC (0372) File conversion failed. A probable cause is that the file is corrupted. Click the [OK] button to continue conversion of the next file. To see if the
file is corrupted, check whether or not its data file can be opened in the
[Data Analysis] window.

Annexure-2 [Page9 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0373)Up to three reference data files can be opened. More than three reference data files are selected, including the reference Please close some reference data and try again.
data files already open. Up to three files are displayed, after which any
additional files are not displayed.
0x1ACC (0374) Old-format files will no longer be readable on previous-version The file about to be overwritten is an old-format file made on a previous- To leave behind files that can be used on previous-version products, save
products if they are overwritten. Continue? version product. This warning can be hidden by the [Option] setting on them using a different name.
the [Tools] menu.
0x1ACC (0375) Batch processing will overwrite the files of old format. Are you sure The files overwritten by batch processing contain old-format files. This Back up the data files and method files currently used in batch
you want to start? warning can be hidden by the [Option] setting on the [Tools] menu. processing.
0x1ACC (0376) The data file cannot be converted. An attempt was made to convert a GC/MS/MS data file to the format No action needed as this is Information Message.
other than ASCII and AIA(Andi). GC/MS/MS data files can be converted
to ASCII and AIA(Andi) format only.
0x1ACC (0377) The MS instrument type has been changed. Exit and restart the The analysis application must be restarted since the MS instrument type Restart the analysis application according to the message.
analysis application. has been changed in the system configuration.
0x1ACC (0378) This instrument has reached a safety inspection period. This instrument has reached a safety inspection period. Contact your Shimadzu representative for inspection.

0x1ACC (0391)Unable to connect to Shimadzu Authentication Server. Fail to connect to User Authentication Tool. The PC network may be disconnected. Confirm the PC network
connection.
0x1ACC (0392)This application is already executed. You try to execute the application which has been already executed. Close the application and then try again.

0x1ACC (0500) Unable to create database file. Normally, if there is no user administration database file when the The disk may have become corrupted. Close all applications and execute
application is launched, it is created; however, it was not created. Windows Scan Disk. Then restart the application.
0x1ACC (0501) Unable to open database file. The user maintenance database file is either corrupt or in use by another Wait for the other application(s) to finish, and then try again. If the error
application. re-occurs, the user maintenance database may be corrupted. Close all
applications and execute Windows Scan Disk. Then restart the
application.
0x1ACC (0502) Unable to close database file. An error occurred when closing the user maintenance database file. The user maintenance database file or the disk may be corrupted. Close
all applications and execute Windows Scan Disk.
0x1ACC (0503) Database file is already opened. The user maintenance database file is in use by another application. Wait for the other application(s) to finish, and then try again.

0x1ACC (0504) Failed to read/write database file. The user maintenance database operation failed. The user maintenance database may be corrupted. Close all applications
and execute Windows Scan Disk. Then restart the application.

0x1ACC (0505) Database file is not opened. The user maintenance database file is not open. The disk may have become corrupted. Close all applications and execute
Windows Scan Disk. Then restart the application.
0x1ACC (0506) Incorrect database file password This password differs from the recorded password. Open the user maintenance database file using the correct password.

0x1ACC (0507) Password is not correct. The password was entered incorrectly. Please enter the correct password. The password is case-sensitive. If you
have forgotten your password, see your administrator.
0x1ACC (0508) User is not registered. The user name was entered incorrectly. Please enter the correct user name.

0x1ACC (0509) The logged in user does not have "Administrator" rights. A user without administrator rights cannot perform user maintenance. An administrator must log in.

0x1ACC (050A) The logged in user does not have those rights. The logged-in user does not have "Administrator" rights. An administrator must log in.

0x1ACC (050B) Specified right is not authorized. A right that has not been selected cannot be assigned to a user. The administrator must select and assign the right.

0x1ACC (050C) This user is already logged in. You entered the name of a currently logged-in user. Please enter a different user name.

Annexure-2 [Page10 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (050D) Logged in user exists. A logged-in user exists. Please log out all users.

0x1ACC (050E) Logged in. A logged-in user exists. Please log out all users.

0x1ACC (050F) Logged out. No logged-in user exists. Please log in a user.

0x1ACC (0510) Login is invalid. The administrator has set up the system so that log-in is not required. Change the setting on the General tab in the User Administration window
if logging in is desired.
0x1ACC (0511) Group is not registered. You cannot perform this operation for an unregistered group. Perform the operation for a registered group.

0x1ACC (0512) PC is not registered. You cannot perform this operation for an unregistered computer. Perform the operation for a registered computer.

0x1ACC (0513) Instrument is already registered. You cannot perform this operation for an already existing system. Designate a different system.

0x1ACC (0514) Instrument is not registered. You cannot perform this operation for an unregistered system. Perform this operation for a registered system.

0x1ACC (0515) Group is already registered. This group name already exists. Specify a different group name. The group list shows existing names.

0x1ACC (0516) Column is already registered You tried to register a column that already exists. Specify a different column.

0x1ACC (0517) Column is not registered. You cannot perform this operation for an unregistered column. Perform the operation for a registered column.

0x1ACC (0518) Right is already registered. You selected a right that already exists. Please specify a different right.

0x1ACC (0519) File does not exist. The user information file does not exist. Specify the correct file name.

0x1ACC (051A) Unable to save file. An error occurred while saving the user information file. The disk may have become corrupted. Close all applications and execute
Windows Scan Disk. Then restart the application.
0x1ACC (051B) This file cannot be saved for User Property. The specified file is not a user information file. Specify the correct file name.

0x1ACC (051C) This file cannot be saved for PC Property. The specified file is not a computer information file. Specify the correct file name.

0x1ACC (051D) This file cannot be saved for Instrument Property. The specified file is not a system information file. Specify the correct file name.

0x1ACC (051E) Property ID does not exist. You have acquired user information without an ID. Specify the correct ID.

0x1ACC (051F) Exceeds maximum number of logged-in users. You have reached the maximum number of logged in users. Delete unnecessary user names.

0x1ACC (0520) Maintenance is now in progress. The operator cannot log in during database file maintenance. Wait until the maintenance is completed.

0x1ACC (0521) Unable to perform transaction. The user maintenance database file operation failed. The user maintenance database file may have become corrupted. Close
all applications and execute Windows Scan Disk. Then restart the
application.
0x1ACC (0522) Transaction is now in progress. Currently, other databases cannot be manipulated. Wait until finished.

0x1ACC (0523) Invalid operation. The user maintenance database file is in use by another application. Try again once the other application is finished with the file.

0x1ACC (0524) Cannot perform this operation. The user maintenance database file is in use by another application. Try again once the other application is finished with the file.

0x1ACC (0525) Term of password validity exceeded. The password is only valid for a certain length of time. This time has Check with the administrator for information. Change to a new password.
expired. When setting the same password as before, the term of password validity
is not renewal.
0x1ACC (0526) Password too long. The password has exceed the maximum number of characters allowed. Enter a shorter password.

0x1ACC (0527) Database file does not exist. Either the user maintenance database file does not exist, or it has Confirm whether the file exists. Even if it is present, close all applications
become corrupted. and execute Windows Scan Disk. Then restart the application.

0x1ACC (0528) Password too short. The password is shorter than the minimum number of characters Enter a longer password.
required.

Annexure-2 [Page11 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0529) New password and confirmation password are different. Please The confirmation password differs from the new password. The confirmation password must match the new password.
check typing.
0x1ACC (052A) This user is already registered This user name has already been entered. Enter a different user name.

0x1ACC (052B) This user ID is already registered. You have entered an already registered user ID. Enter a user ID that is not yet registered.

0x1ACC (0530) Reconstructed Database File. The database file reconstruction was successfully completed. No action needed as this is Information Message.

0x1ACC (0531) Repaired Database File. The database file repair was successfully completed. No action needed as this is Information Message.

0x1ACC (0532) Reconstruct Database File? Confirm whether the database file should be reconstructed. To reconstruct the database file, click on the "Yes" button; to cancel,
click on "No."
0x1ACC (0533) Repair Database File? Confirm whether the database file should be repaired. To repair the database file, click on the "Yes" button; to cancel, click on
"No."
0x1ACC (0540) Remove User? Confirm whether the user is to be removed. To remove the user, click on the "Yes" button; to cancel, click on "No."

0x1ACC (0541) There are users assigned to this group. Remove Group? This message is displayed when users belong to the group you are trying To remove the group and the users, click on the "Yes" button; click on the
to remove. "No" button to cancel. Note that the rights of the users in this group will
also be removed.
0x1ACC (0542) Remove Group? Confirm whether the group is to be deleted. To remove the group, click on the "Yes" button; to cancel, click on "No."

0x1ACC (0543) Delete All Event Logs? Confirm whether all event logs are to be deleted. To remove all event logs, click on the "Yes" button; to cancel, click on
"No."
0x1ACC (0544) Restore previously deleted user? This message is displayed when adding a user name which was removed Click on "Yes" to restore the user ID. The user rights and other properties
previously. are not restored. To create a new user, click on "No".
0x1ACC (0545) Cannot delete group because user assigned to this group is A user in the group to be deleted is currently logged in. Once the user has logged off, try again.
currently logged in.
0x1ACC (0546) Restore previously deleted user? This user has been specified and deleted before. Select "Yes", if you restore previously deleted user.

0x1ACC (0550) Logged in. Log-in successful. No action needed as this is Information Message

0x1ACC (0551) Logged out. Log-out successful. No action needed as this is Information Message

0x1ACC (0552) The user name, assigned group or rights of logged-in user have The user information has changed for a user currently logged in. That user should exit all applications for which he/she is logged in.
been changed. Please close all applications this user is logged into.
0x1ACC (0553)You tried to log in the system more than the allowed number of You have failed in logging into the system exceeding the number of login You cannot log into the system during the login lock time specified in the
times. The log-in is now locked. Contact administrator. trials specified in the system administration. system administration.
0x1ACC (0554) Once you forbid changing other users' passwords, the setting This messages prompts for confirmation that you have checked "Forbid If you accept that this cannot be undone, click the [OK] button. If not,
cannot be canceled. Is it OK? changing other users' passwords." click the [Cancel] button. If {OK] is selected the setting will be applied
and cannot be undone except be deleting the SysAdmin.mdb and
SysAdmin.upf in the GCMSsolution System folder.
0x1ACC (0555) User ID or password is incorrect. The entered user ID or password is different from log in user's. Enter the user ID or password for log in user.
You may pay attention to the password which is case sensitive.
0x1ACC (0560) This PC is already registered. The specified PC is already registered on the database. Change the PC name and try again.

0x1ACC (0561) Delete instrument. Sure? Confirm whether the instrument is to be deleted. To remove the instrument, click on the "Yes" button; to cancel, click on
"No."
0x1ACC (0562) Delete PC? Are you sure? This message prompts for confirmation that the PC should be deleted. To delete the PC, click the [Yes] button. To cancel deleting the PC, click
the [No] button.

Annexure-2 [Page12 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0563) The same Instrument name already exists. You have tried to specify an instrument name in the system Specify a different instrument name that is not registered yet. The
configuration, but the name is duplicated with an existing one. registered instrument names can be viewed by displaying User Properties
in the System Administration dialog box.
0x1ACC (0564) You are not able to use the specified LabSolutions Application, The user who is trying to log into the system has no permission for this Log into the system as another user having the proper permission; or
because you don't have the authorization. The login is not allowed. application. contact the system administrator to grant the necessary permission to the
user.
0x1ACC (0565) Login procedure is now locked. You cannot log in the system for a After a specified number of failed login attempts, login is locked and the Allow the time set in the system policy to elapse before logging into the
while. user cannot login until the time set in the system policy elapses. system again.
0x1ACC (0566) The policy setting is changed. Ok? This message confirms that the policy will be changed when changing the Click [OK] to change policy setting, otherwise click [Cancel].
level by [Setting] button in <System Policy> window.
0x1ACC (0567) This password was used before. Please select another password If the [# of Logs for Duplicate Password Check] has been specified in Specify other password.
<System Policy>, the specified password has been remained within the
specified number in the password log history.
0x1ACC (0568) It is a password change prohibition period. Cannot change the password because it is a password change prohibition Change the password after the period of prohibiting the password from
period. being changed, which was specified in the <System Policy> window.
0x1ACC (0569) Login procedure is now locked. You cannot log in the system for a You cannot log in because your login attempts have failed exceeding the Wait for a while until the login lockout duration ends.
while. login attempt limit specified in the <System Policy> window.
0x1ACC (0570) "Maximum Password Age" is too short. Increase value to be longer You have tried to specify shorter validity of the password than the period The current system does not allow you to set any period of prohibiting
than "The Term of Prohibition for Changing Password". of prohibiting the password from being changed. the password from being changed. Enter a value for longer validity than
the period of prohibiting the password from being changed.
0x1ACC (0571) Network instruments setting is not available. You try to execute <Instrument Maintenance> application under not <Instrument Maintenance> application can only be used for network
available for network instrument. instrument. Check [Network] in <Database Maintenance> application to
use it.
0x1ACC (0572) This application cannot be executed because DAO have not been DAO program has not been installed or can not be executed correctly. Install the DAO program from the installation disk.
installed.
0x1ACC (0573) Unable to repair database. You try to repair the database, but the attempt failed. Repairing the database is impossible.

0x1ACC (0574) Passwords do not meet complexity requirements. The specified password doesn't meet complexity requirement. Re specify the password to meet the requirement.

0x1ACC (0575) Password has been changed. Please login again. Password has been changed. No action needed as this is Information Message.

0x1ACC (0576) An analysis has been taken over. Analysis is taken over. No action needed as this is Information Message

0x1ACC (0577) For user rights is not enough, it can not be the takeover of the The user does not have the same rights as the user who was initially Check with system management regarding the user's rights.
analysis. logged in, so the analysis cannot be taken over.
0x1ACC (0578) Take over the analysis ? Confirms whether to take over the analysis. Please select whether to continue or cancel.

0x1ACC (0800) Error in Raw Data part in the data file. A data file error occurred during data acquisition. If possible, do not perform any other operations during data acquisition.
Disable any screensavers and power management utilities.
0x1ACC (0801) The status log is not found in the data file. The status of modules not included in the system configuration at the Verify that the relevant modules are correctly configured when
time of data acquisition cannot be saved in the data file. performing data acquisition.
0x1ACC (0802) Raw data is not loaded. For an unknown reason, the raw data cannot be accessed. Restart the GCMS software, and try again.

0x1ACC (0803) Method data is not loaded. For an unknown reason, the Method file cannot be opened. Restart the GCMS software, and try again.

0x1ACC (0804) Invalid acquisition mode is set in method file. For an unknown reason, the MS Method was not correctly opened, or the Create a new Method file.
Method file is corrupted.

Annexure-2 [Page13 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0805) Failed to write raw data. Data could not be saved correctly, either because there is insufficient Close all applications which are not being used to increase the amount of
memory or insufficient disk space. available memory. Delete unnecessary files to increase the amount of
available disk space.
0x1ACC (0806) Max number of scan groups differs in method and in display The Method file used for data acquisition did not open correctly. Restart the GCMS software, and try again.
parameters.
0x1ACC (0807) Max channel number differs in method and in display parameters. The Method file used for data acquisition did not open correctly. Restart the GCMS software, and try again.

0x1ACC (0808) Display parameters are not set. For an unknown reason, the chromatogram display parameters could not Restart the GCMS software.
be set.
0x1ACC (0809) Memory area for raw data is not allocated. There was insufficient memory to allocate to the chromatogram display. Close all applications which are not being used to increase the amount of
available memory.
0x1ACC (080A) Failed to draw chromatogram because it is not registered in For an unknown reason, the chromatogram display parameters are not Restart the GCMS software.
display parameters. properly set.
0x1ACC (080B) No chromatogram in the data file. If data acquisition was stopped before the MS start time, the If the error occurred though analysis was completed without stopping
chromatogram and spectra were not saved in the data file. In addition, if data acquisition, reboot the PC and restart the GCMS software.
data acquisition standby mode was cancelled, the data file may be have
been created without a saving the chromatogram and spectra.
0x1ACC (080C)Event number or Mass hasn't been set properly. Unmeasured event number or mass out of measurement range is set. Set the measured event number or mass.

0x1ACC (0900) This will delete all calibration data. Are you sure you wish to Confirm that the current mass calibration table can be deleted. To initialize the table, click on OK, or to cancel the operation, click on
continue? Cancel.
0x1ACC (0901) This will supplement calibration data. Are you sure you wish to Confirm that the mass calibration table will be supplemented. To execute supplementing, click OK, or to cancel the operation, click
continue? Cancel.
0x1ACC (0902) No selected monitor group. This message is generated when no monitor group has been selected. Select a monitor group.

0x1ACC (0903) Delete selected monitor group? Confirm that the selected monitor group can be deleted. To delete the selected group, click OK, or to cancel the operation, select
Cancel.
0x1ACC (0904) This monitor group name is already registered. You cannot use a name that has already been registered. Use a different name for the monitor group.

0x1ACC (0905) Cannot delete standard monitor group. An attempt was made to delete one of the default monitor groups. The default monitor groups cannot be deleted.

0x1ACC (0906) Maximum number (16) of Monitor groups have already been Up to 16 monitor groups can be registered. This includes the two Delete any unnecessary monitor groups; then register the group.
registered. standard (default) monitor groups.
0x1ACC (0907) This tuning result will be not acquired under current auto tuning Results obtained from auto tuning will be different from the previous To allow a Tuning File to be used for data acquisition: Perform a System
condition. Tune again if using this Tuning File in data acquisition. Tuning File if the auto tuning conditions or the Peak Monitor parameters Check or tuning using the Auto Tuning function. Save the Tuning File
have been changed. If this Tuning File is saved, data acquisition cannot while the tuning Peak Monitor is displayed.
be performed unless tuning is performed again.
0x1ACC (0908) Instrument type is not correct. For an unknown reason, the System Configuration information is Reinstall the software, and perform the System Configuration settings
corrupted, preventing correct recognition of the type of MS specified in again.
the System Configuration.
0x1ACC (0909) Set one relative intensity to 100. In the Auto Tuning Parameters window, none of the mass pattern Set one of the relative intensity ratios to a value of 100.
adjustment relative intensity ratios was set to 100.
0x1ACC (090A) Please enter a value, between xxx and yyy. An attempt was made to set an invalid parameter value. Set a value within the valid setting range.

0x1ACC (090B) Vacuum system not ready. An attempt was made to execute Auto Tuning when there is an Use the vacuum system Startup/Shutdown window to bring the vacuum
insufficient degree of vacuum. to the proper ready status; then perform Auto Tuning.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (090C) Filament consumed. Both filaments 1 and 2 are open (burned out). Replace the filaments; then perform Auto Tuning.

0x1ACC (090D) Trap/Total current insufficient. Either the ionization mode and ion source do not match, or there is a Verify whether the ion source type specified in the System Configuration
problem with a filament. matches the ion source installed in the instrument. Check or replace the
filament.
0x1ACC (090E) R.F. power source error. The R.F. power source tuning is off. Perform an Auto Tune. If this does not solve this problem, contact your
Shimadzu Service Representative.
0x1ACC (090F) Detector high-voltage power supply error. This high voltage current limiter was activated. Perform an Auto Tune. If this does not solve this problem, contact your
Shimadzu Service Representative.
0x1ACC (0910) Initialization error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard. 2. Clean the ion source.

0x1ACC (0911) Resolution adjustment error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard. 2. Clean the ion source.

0x1ACC (0912) Intensity adjustment error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard. 2. Clean the ion source.

0x1ACC (0913) Mass calibration error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard. 2. Clean the ion source.

0x1ACC (0914) Mass pattern correction error. Either the ion source is dirty, or there is insufficient PFTBA standard. 1. Verify that there is enough PFTBA standard. 2. Clean the ion source.

0x1ACC (0915) Save peak profile/spectrum data of PFTBA? If so, then detector Instrument parameters changed in the Peak Monitor can be used to To acquire and then save the peak profile and spectrum, select "Yes." To
voltage will be changed. acquire the PFTBA peak profile and spectrum data. When saving the save without acquiring the peak profile and spectrum, select "No." To
tuning results, select whether to save the data in the Tuning File as well. cancel the save operation, select "Cancel."
The acquired data is equivalent to the data acquired in auto tuning. In
acquisition, the detector voltage is changed so that the PFTBA m/z:69
peak intensity is within a fixed range, and that value is saved in the
Tuning File. The acquired peak profile and spectrum can be verified in the
Tuning Result display.
0x1ACC (0916) This file was generated in tuning of GCMS-QP5000. Mass GCMS-QP5000 Tuning Files cannot be used for the mass calibration of Create a new Tuning File for the GCMS-QP5050 or QP5050A.
m/z=830 and 866 cannot be calibrated with this Tuning File. m/z 830 and 866 with a GCMS-QP5050 or QP5050A.
0x1ACC (0917) Reagent gas port is not selected. A reagent gas port has not been selected for use in autotuning. Select a reagent gas port to be used for autotuning in system
configuration, or reselect a reagent gas port by editing the autotuning
parameters.
0x1ACC (0918) Reagent gas differ one of the tuning file. The currently connected reagent gas is different from the reagent gas Change the reagent gas as necessary.
used for the last tuning.
0x1ACC (0919) Ionization mode is not selected. No ionization mode is selected for autotuning. Select at least one ionization mode.

0x1ACC (091A) The selected reagent gas can not use this ionization mode. The selected reagent gas cannot be used in the ionization mode for Re-select a reagent gas by editing the auto tuning parameters.
tuning.
0x1ACC (091B) Reagent gas port differ one of the tuning file. The currently selected reagent gas port is different from the reagent gas Change the selected reagent gas port as necessary.
port selected for the last tuning.
0x1ACC (091C) Reagent gas selecting at the tuning condition differ one of the The reagent gas selected in the tuning parameters is different from the To carry out the auto tuning with the reagent gas selected in the tuning
previous tuning result. Do you want to execute Auto Tuning at the reagent one selected for the last tuning. parameters, click the [Yes] button. To change the selected reagent gas,
gas of the tuning condition? exit the auto tuning by clicking the [No] button and then reselect a
reagent gas port.
0x1ACC (091D) Profile measurement error. No peak was detected by setting mass in peak profile measurement. Stop the data acquisition, restart the instrument and carry out autotuning
again. If this message recurs, contact your Shimadzu Service
Representative.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (091E) Spectra measurement error. Analyzed data is abnormal. Stop the data acquisition, restart the instrument and re-perform
autotuning. If this message recurs, contact your Shimadzu Service
Representative.
0x1ACC (091F) Ion source temperature is different from the value set in Ion source temperature set in the Configuration is different from the Select the [Yes] button to start Autotuning using the current present
Configuration. Do you want to start Auto Tuning? value set in the instrument. Perform autotuning by using the value set in setting. (recommended) Select the [No] button to stop Autotuning.
Configuration.
0x1ACC (0920) H/W error. Auto tuning has stopped. A hardware error occurred during Autotuning. The detected error is See the help about displaying H/W error, eliminate the cause of the H/W
displayed in another error message. error.
0x1ACC (0921) The current reagent gas or the reagent gas port is different from The tuning file has the kind of the reagent gas and the gas port number Click [Yes] button if you want to change the reagent gas port to one of
one that is saved in the tuning file. Do you want to change the reagent for each ionization method that were used in tuning before. If the kind of the tuning file, or click [No] button if you use the current reagent gas port.
gas port to one of the tuning file? the reagent gas or the gas port number that is selected in Instrument The reagent gas will turn OFF if it turne ON and you select [Yes]. Control
Control bar is different from one saved in tuning file, this message is the reagent gas from Instrument Control bar if necessary. The pattern of
displayed. spectrum that is created in Ion source is different by the kind of reagent
gas. We recommend to perform auto-tuning after you change the kind of
the reagent gas.
0x1ACC (0922) The reagent gas port that is saved in the tuning file is invalid in the The tuning file has the kind of the reagent gas and the gas port number The reagent gas port number that is used in tuning before is invalid in the
current system configuration. for each ionization method that were used in tuning before. If the kind of current system configuration. Confirm whether the reagent gas selected in
the reagent gas port number that is saved in the tuning file is invalid in Instrument Control bar is adequit or no. If it is not adequit, install the
the current system configuration, this message is displayed. reagent gas following manual and register the reagent gas in MS property
dialog of System configuration. The pattern of spectrum that is created in
Ion source is different by the kind of reagent gas. We recommend to
perform auto-tuning after you change the kind of the reagent gas.

0x1ACC (0923) Mass Calibration was performed up to m/z 502, because the The intensity of m/z 614 was lower than the intensity required for the There is no necessity for a measure if the needed mass range is lower
intensity of m/z 614 was low. Mass Calibration, so it was performed by using data up to m/z 502. than m/z 500. However, check the Mass Calibration Result of m/z 614,
and if necessary it is recommended to perform the maintenance for the
ion source, because m/z 614 was not used for the Mass Calibration. The
situation may be improved by removing the contamination of the ion
source. When the needed mass range is upper than m/z 500, it is also
recommend to perform the maintenance for the ion source if necessary.
0x1ACC (0924) Please select two or more m/z values. Two or more m/z values are required to calibrate the pattern ratio. Please select two or more m/z values.

0x1ACC (0925) This Tuning File has no tuning results in current system The specified tuning file is not tuned for the current CID gas setting Perform auto tuning using the current CID gas setting.
configuration. You should run the Auto Tuning. (whether to enable or disable the [Use CID Gas] check box). The tuning
file will be read in an untuned and default state.
0x1ACC (0926) The setting value of RF Gain or RF Offset is outside the allowable A value outside the allowable setting range was specified for Q1 RF Gain, Specify a different value.
range. Q1 RF Offset, Q3 RF Gain or Q3 RF Offset.
0x1ACC (0A01) Peak Integration has not been performed. Peak integration has not been performed for this data. Quantitation, manual peak processing , and peak integration for the
displayed ID cannot be performed without performing peak integration in
advance. Perform peak integration from the Qualitative menu in the Data
Analysis window.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0A02) Peak Identification has not been performed. Peak identification has not been performed for this data. Until the peaks have been identified, neither quantitation nor manual
peak processing can be performed. Perform peak identification from the
Qualitative menu in the Data Analysis window. In CLASS-GCMS, peak
identification is performed automatically during the peak integration
process.
0x1ACC (0A03) Quantitative Processing has not been performed. Quantitation has not been performed for this data. Quantitate from the Quantitative menu in the Data Analysis window.

0x1ACC (0A04) There is no Calibration Curve. The data cannot be quantitated without a calibration curve. Either create a calibration curve with Batch processing, or create one in
the Calibration Curve window (see the GCMS-Solutions Help for more
information). Verify that peak identification has been performed. If the
peaks have not been identified, edit the quantitation parameters and
quantitation table so that peak identification can be conducted; then try to
detect the peaks. For MS data, identification failure may occur if the
reference ion ratio does not match. Open the Compound Results Table in
the Postrun window, and check the reference ion ratio.
0x1ACC (0A05) Cannot find Internal Standard Peak. The peak associated with the internal standard has not been detected. If the Internal Standard Method is selected as the Quantitative Method,
the internal standard peak must be identified in order to generate a
calibration curve and calculate concentrations. In the Compound Table,
confirm the ID number of the internal standard (IS or IS & Reference);
then check that peak integration and peak identification have been
conducted for that ID in the Data Analysis window. If the peak has not
been detected, change the peak integration parameters. If the peak has
been detected, but failed to be identified, check the identification
parameters. In particular, if a reference ion was set, ensure that the ion
ratio matches.
0x1ACC (0A06) Failed to identify peak. The peak was not identified. 1. Verify the retention time in the Compound Table 2. Confirm that the
peak area is not below the minimum peak area. For the MS, check the
Compound Results Table in the Data Analysis window to verify that the
reference ion ratio matches.
0x1ACC (0A07) There is no Print Item. Nothing has been selected for printing. Paste the report item correctly in the report format file; in the item
properties, select "Print Item."
0x1ACC (0A08) Failed to generate MS Parameters. The maximum number of ion channels permitted in the MS parameters is Either reduce the number of compounds in the Compound Table, or
64. When extracting masses from the Compound Table, more than 64 reduce the number of reference ions. If neither of these can be reduced,
channels were present in the same interval. use the Compound Table to slightly decrease the time interval by
manually setting the processing start and end times so that other
compound time intervals do not overlap.
0x1ACC (0A09) Error in the Peak detection routines. A significant error occurred during peak detection. There may be Close all unnecessary applications.
insufficient memory.
0x1ACC (0A0A) Invalid Peak Type. The peak Type is incorrect. Check the Type in the Compound Table. In particular, when the Internal
Standard Method is specified, an internal standard is required.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0A0B) Averaging repetitions for one point exceeds ten (10). More than 10 standards specify the same level. The maximum number of repetitions for averaging is 10. When using a
batch, select Standard (Initialize Calibration Curve) as the Type to clear
the previous calibration curve. Otherwise, new standards will continue to
be averaged. Normally, the first standard in the Batch Table should
initialize the calibration curve.
0x1ACC (0A0D) Reference Ion cannot be selected. The specified peak is a reference ion peak. Only a target peak can be Select a target peak from the table.
manually identified.
0x1ACC (0A0E) Failed during Peak Integration processing. Peak integration was not completed due to insufficient memory. 1. Execute peak integration again. 2. If the error re-occurs, verify the peak
integration parameters, and reduce the number of peaks to be detected.

0x1ACC (0A0F) Data file not registered. Because there is no data specified for the calibration point, processing The calibration point does not exist for the specified calibration curve. A
cannot proceed. calibration curve cannot be edited by removing a calibration point. In the
Calibration Curve window, add another calibration point to the calibration
curve. Or, generate the calibration curve using batch processing.

0x1ACC (0A10) There is no Sample Amount. The Sample Amount has not been specified and quantitation cannot be Enter a value other than 0 for Sample Amount. For Batch processing, set
performed. the Sample Amount in the Batch Table. In the Data Analysis window,
open the Sample Information, and specify a Sample Amount. The
quantitation requires a dilution factor. Verify that this value is not set to 0.
The final concentration is obtained with the following equation. Final
concentration = (Concentration calculated from calibration curve) ´
(Dilution factor) / (Sample Amount)
0x1ACC (0A11) There is no selected peak. The peak to be processed has not been selected. Click the retention time in the peak to divide.

0x1ACC (0A12) Calculate concentration for all compounds? Confirm whether to calculate the concentrations. "Yes" is recommended. Select Yes or No.
Although this is not required if the data is associated with a standard, the
processing takes very little time.
0x1ACC (0A13) There is no detected peak. No peaks have been detected. Verify the peak integration parameters. Decrease the Width or Slope
values to facilitate peak detection.
0x1ACC (0A14) MS Parameters were not generated. The process of generating the MS parameters was cancelled, and the There is no Compound Table, or one group of ion channels exceeds 64 in
parameters were not updated. number. Create a Compound Table or reduce the number of ion channels.

0x1ACC (0A15) Number of Reference Ions exceeds five (5). Up to 5 reference ions can be entered. Decrease the number of reference ions in the table.

0x1ACC (0A16) Select Target Ion. No target ion has been specified. A target ion must be specified. Change appropriate ion to a "Target" type.

0x1ACC (0A17) Internal Standard Compound(s) required when using Internal Although the Internal Standard Method was selected as the Quantitative Specify an internal standard in the Quantitation Table. The Type should
Standard Method. Method, there is no internal standard listed in the Compound Table. be either ISTD or ISTD&Ref.
0x1ACC (0A18) Number of detected peaks exceeded maximum number. The number of peaks exceeded the maximum number that can be Reduce the number of peaks processed by using one of the following
processed in one chromatogram (1000). procedures. Increase the Slope value in the Peak Integration Parameters
Using the ON/OFF function in a Peak Integration Time Program, suspend
peak detection in an area of the chromatogram where no significant peaks
elute.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0A19) The current parameters are transferred to all channels. Confirm whether to copy the peak integration parameters of the current This is not displayed for the current MS. Reserved for future use.
channel to all the channels.
0x1ACC (0A1A) Only one internal standard can be registered in an IS group. Multiple internal standards were assigned to a single IS group. The ISTD Group number specified in the Compound Table groups
compounds by ISTD group. Specify only one internal standard per group.
Quantitation is performed with the internal standard for that group.
0x1ACC (0A1B) There is no registered internal standard in the IS group. No internal standard was registered to the IS group. The ISTD Group number specified in the Compound Table groups
compounds by ISTD group. Specify only one internal standard per group.
Quantitation is performed with the internal standard for that group.
0x1ACC (0A1C) Internal standard compounds not required. If the Internal Standard Method was not specified as the Quantitative Do not use the internal standard as a Compound Table Type.
Method, there is no need to specify an internal standard.
0x1ACC (0A1D) Please set concentration. Without a specified concentration, the calibration curve cannot be Each level in the Compound Table requires a concentration. Except for
generated. Level #1, a value of 0 cannot be set.
0x1ACC (0A1E) Please set band range in the Quantitation Table. Identification processing cannot be performed because a band time width When Band is selected for the Identification Method, a Band Time is
was not specified. required. Specify the Band time in the Compound Table. Peaks with a
retention time within the band will be identified. If the Compound Table
Band column is hidden, select it for display from the Table Style Column
Order tab.
0x1ACC (0A1F) Please set IS group number. No IS group number has been specified in the Compound Table. The ISTD Group number specified in the Compound Table groups
compounds by ISTD group. Specify only one internal standard per group.
Quantitation is performed with the internal standard for that group.
0x1ACC (0A20) Copy Time Program also? Confirm whether to copy the Time Program, along with the Peak This is not currently displayed. Reserved for future use.
Integration Parameters of the current channel to all of the channels.
0x1ACC (0A21) The Retention Time was corrected in the Compound Table. Because identification was successfully performed, the retention time for No action needed as this is Information Message.
the standard was updated in the Compound Table.
0x1ACC (0A22) Exceeds number of calibration curve levels set in Method. When the calibration curve was applied, it was not consistent with the Create a new calibration curve with Batch processing.
maximum number of calibration points set in the Method.
0x1ACC (0A23) Calibration curves were modified in the data file. We recommend When the quantitative parameters and Compound Table are edited, the This is a No action needed as this is Information Message.
the information is exported to the original method file. Do you export it calibration curve may be initialized so that they all correspond.
right now?
0x1ACC (0A24) Some IDs have no compound name. These IDs will be deleted. Do After the Compound Table was edited, at least one ID was found without A compound name is required for the compound to be recognized in the
you want to continue? a compound name. table. Enter the compound name. Rows without a compound name will be
deleted.
0x1ACC (0A25) Quantitative Parameters and/or Compound Table in Data are The quantitative parameters in the Method file do not match those in For all to correspond, the quantitative parameters in the Method, the
different from those in Method. either the data file to be processed or the Compound Table. Compound Table, and the calibration curve information are copied to the
data file.
0x1ACC (0A26) No information in the Compound Table. Processing cannot continue because the Compound Table information Enter the target compound information in the Compound Table.
has not been entered.
0x1ACC (0A27) The Compound Table is in edit mode. Do you wish to validate the In the Data Analysis and Calibration Curve windows, when the Compound Choose whether to save the current contents of the edited Compound
contents of the Compound Table? Table is in Edit Mode, the window cannot be closed and files cannot be Table, or to delete any changes that were made.
saved or opened.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (0A28) Number of ion groups or ion channels exceeds 64. When the MS parameters were created automatically from the Either decrease the number of compounds and reference ions, or specify
Compound Table, the number of ion groups or ion channels exceeded the processing start and end times in the Compound Table so that the
maximum. processing times of individual compounds do not overlap.
0x1ACC (0A29) Calibration Information in the method file is updated. Do you want The calibration curve in the Method file associated with the data file you Select Yes to update the calibration curve information from the Method
to load the method file to update the calibration information in the data are attempting to open has been changed. Confirm whether to update the into the data file. (Both calibration curves will then match.) Select No to
file? calibration curve information for the quantitation of the data file. keep the calibration curve in the data unchanged.
0x1ACC (0A2A) Not group calibration. The requested task cannot be executed since it is not a group calibration. In the quantitative parameters, change the Make Curve to the Sum Conc.

0x1ACC (0A2B) No standard spectrum is registered. The requested task cannot be executed since no standard spectrum is Register a standard spectrum in the Postrun window.
registered for this compound.
0x1ACC (0A2C) Compounds have already been registered to maximum. A maximum of 1,000 compounds may be registered. Delete unnecessary compounds and then register new ones.

0x1ACC (0A2D) You cannot add the data file which is in the different folder from You have tried to add a data file from a folder that does not contain the To add this data file, first copy it to the folder containing the method file.
the method file. method file.
0x1ACC (0A2E) Quantitative peak integration cannot be done. The compound table is not set. Set the compound table.

0x1ACC (0A2F) The data is also added to Continuing calibration level. If Continuing calibration level has no data in the addition of the data file No action needed as this is Information Message.
to Initial Calibration level, the information of Initial calibration level that is
equal to Continuing calibration level is copied to Continuing calibration
level. As the result, it seems that the data file is added not only to Initial
calibration level but also Continuing calibration level.
0x1ACC (0A30) Out of computable range in calibration curve It is impossible to calculate the concentration (ratio) in accordance with The calibration curve used is not correct or the concentration of the
the calibration curve because the area (ratio) or the height (ratio) is out of detected peak is out of the concentration range in standard samples used
computable range. It may occur when the such calibration curve as in building calibration curve. Build it again if that of the relevant
quadratic curve has the local maximal or minimal value. compound is not created correctly.
0x1ACC (0B00) Selected library is a public library. A public library cannot be written to or changed. Specify a private library.

0x1ACC (0B01) Now searching libraries. Cannot execute this operation. A library search is currently in progress. Wait until the search is complete; then perform the operation.

0x1ACC (0B02) Structural formula is not registered. The structural formula is not registered in the library. The structural formulas of the compound cannot be printed or displayed.

0x1ACC (0B03) Start Time is later than End Time. The time range specified a Start Time that occurred after the End Time. Change the time range so that the Start Time precedes the End Time.

0x1ACC (0B04) No Index Search Parameters. The Index Search Parameters have not been set. Specify Index Search Parameters in the Library Edit window.

0x1ACC (0B05) No Hit Compound. The search was unable to find any matching compounds. Confirmation message

0x1ACC (0B06) No Search Results. The search results cannot be displayed because a similarity search has Perform the similarity search.
not yet been conducted on the spectra registered in the Spectrum
Process Table or in the Compound Results Table.
0x1ACC (0B07) Set Ratio of Real Mass / Int.Mass between 0.5 and 2.0. The maximum correction factor for hydrogen compensation is 2. Adjust the pre- and post-correction values within the stated range.

0x1ACC (0B08) You cannot select a class flag for more than 5 items. A maximum of 5 class flags may be registered. Delete unnecessary class flags and then register new ones.

0x1ACC (0B09)Some peaks have no mass. These spectrum peaks are deleted. Do In editing a spectrum in the private library, the mass is set to 0. This To accept this deletion, click the [Yes] button. To edit the information
you want to continue? mass information will be deleted because it is invalid. again, click the [No] button.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (0B0A) The detected peaks are registered to Spectrum Process Table. If you select "OK", the peaks that are detected in peak integration for All If [OK] is selected, peak integration is performed for all TICs and
And the system performs similarity search automatically. TICs are registered to Spectrum Processing Table, and then similarity detected peaks are registered in the Spectrum Process Table. Then, a
search is performed automatically. similarity search is performed for all peaks registered in the Spectrum
Process Table. These processes are performed in succession.
0x1ACC (0B0B) Similarity search for Subtraction Result cannot be done any more. The number of times of the repetition subtraction by similarity search No action needed as this is Information Message
tends to be over the number of times to set.
0x1ACC (0B0C) There is no identified peak in selected data file. There is no identified peak in compound results table of selected data Select that data file again after identifying analytes in compound table.
file. Or the compound information is not registered in compound table. To identify them. process data on Data Analysis window of GCMS
Postrun. Namely, load data file, create compound table and conduct "Peak
Integrate for all IDs" or other command of "Quantitative" menu. Or, select
the data file that have identified peaks.
0x1ACC (0B0F) The spectra in this library can not be copied to other library. This library has a copy protection. You are not allowed to copy the No action needed as this is Information Message.
spectra in this library to other library.
0x1ACC (0B11) GC data processing error. Some error has happened during processing of data files obtained from a Please confirm data processing parameters in a method file which
GC detector. applies to data files from a GC detector.
0x1ACC (0C00) Cannot Find this Command. A non-existent command was specified within a GC or MS Time Program. Enter a command from the drop-down list.

0x1ACC (0C01) Illegal program. There is a rate or value error in the Time Program or Flow Program. Check the values and correct the error. For example, if a positive rate
value is set, but the oven temperature is set to a lower value that the
current value, the temperature rate cannot be positive.
0x1ACC (0C02) GC temperature program exceeds Max. time. The program time specified in the GC program exceeds the maximum Change the setting so that it does not exceed the maximum limit.
allowable time limit.
0x1ACC (0C03) The starting time is the same or later than the ending time. The starting time setting value is the same or larger than the ending time Change the starting time so that it occurs before the ending time.
setting value.
0x1ACC (0C04) Start m/z is set larger than End m/z. The starting m/z value is greater than the ending m/z value. Set the starting m/z lower than the ending m/z.

0x1ACC (0C05) Event Time or Scan interval is too short. Either narrow the mass The event time or the scan interval setting value is below the minimum Either narrow the measurement m/z range or increase the event time or
range or lengthen the time or the interval. limit. the interval.
0x1ACC (0C06) Scan speed exceeds xxx amu/sec. Either narrow the mass range The scan speed exceeds the maximum limit. Either narrow the measurement m/z range or increase the event time or
or lengthen the Event Time or the sampling interval. the interval so that the scan speed does not exceed the maximum limit.
0x1ACC (0C07) Need to set Mass. The m/z value to be measured has not been entered in the table. Set the m/z value.

0x1ACC (0C08) Event Time or Interval is too short. Enter value from xxx to yyy. The event time or the interval value is below the minimum limit. Set the value within the range specified in the message.

0x1ACC (0C09) End Time for previous group is set greater than Start Time for The End Time for the previous group has been set after the Start Time The time ranges of the two groups cannot overlap. Ensure that the Start
current group. for the current group. Time for the current group occurs after the End Time of the previous
group.
0x1ACC (0C0A) Some command has been set after "STOP" command. In the GC Program, another command was entered after the STOP The STOP command must be the final command in the program.
command.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (0C0B) The flow of carrier gas through the column is too great. Please The column flow rate setting exceeds the maximum limit. This limit is Set the column flow rate, column inlet pressure and oven temperature so
flow it under ... mL/min. designed to prevent a high flow rate through the MS. that these settings do not exceed the displayed values in the message. In
case of GCMS-TQ series or GCMS-QP2010/QP2020 of Standard
model(Dual TMP model), the recommended value is 15mL/min or below
at the data acquisition. However the value is able to enter until 20mL/min.
In case of GCMS-QP2010 of Single TMP model, the recommended value
is 2mL/min or below at the data acquisition. However the value is able to
enter until 4mL/min. On the GC Tab, the flow rate value is displayed as
"Column Flow" (except for Flow Control mode for GCMS-QP5000 series)
and "Total Flow" (when in Flow Control mode for GCMS-QP5000 series).
In High Pressure Injection Mode, it is displayed as "Column Flow at Initial
Temp." in the High Pressure Injection window. The flow rate values are
also referred to when creating a temperature program, pressure program
or flow program, since the flow rate can be drawn on the chromatogram
view. If flow control is used, Column Flow = Carrier Flow - Purge Flow.
The value displayed for "Total Flow" and the flow rate drawn on a curve
show the actual value of the carrier gas flow rate, so the column flow rate
is slightly lower. Except when flow control is used, the flow rate is
calculated using the oven temperature and column inlet pressure in
addition to the column length and internal diameter. Even if the
temperature and the flow programs are the same, the column flow will be
different when the column length and diameter change. Note: Drawing a
Flow Rate Graph Select Display Setting from the View menu to open the
Display Setting window; then click on the Setting 3 tab. Select the Carrier
Gas Flow check box from the Draw Method Curve parameters. When the
temperature and pressure programs are set, the carrier gas flow rate
graph will also be shown. The flow rate graph is also drawn in High

0x1ACC (0C0C) Cannot set 0 for column inlet pressure. The column inlet pressure was set to 0. Pressure
Specify aInjection Mode.than 0 for the inlet pressure.
value greater

0x1ACC (0C0D) Cannot set 0 mL/min for column flow. The column flow rate was set to 0. Specify a value greater than 0 for the column flow rate.

0x1ACC (0C0E) Cannot set 0 mL/min for carrier flow. The carrier flow rate was set to 0. Specify a value greater than 0 for the carrier flow rate.

0x1ACC (0C0F) Acquisition time error setting for GC and MS. GC acquisition time The time set in the GC Time Program is shorter than the MS analysis The time set in a time program should normally be longer than the time
is too short. Continue? time. set for MS analysis. If there is no time program, or a shorter time program
does not present a problem, click on the "Yes" button. To change the
setting, click "No."
0x1ACC (0C10) The acquisition mode was changed. If the method file is Each row of the MS table is a group. These groups use SIM as the To save the method parameters with the new Acquisition Mode to a
overwritten, the parameters for the previous acquisition mode will be lost. Acquisition Mode. If the Acquisition Mode is changed after group and/or separate method file, select "Yes." To overwrite the current method file,
Do you want to save the new method as another file? group time ranges were changed, those changes will be lost. This select "No." To cancel the save operation, select "Cancel."
message is generated when a method with a new Acquisition Mode is
about to be saved, to confirm whether to overwrite the previous method
file.

Annexure-2 [Page22 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0C11) Set the end time. An End Time has not been specified. Specify an End Time.

0x1ACC (0C12) The number of m/z in a line of MRM/SIM table will be over 64 by The number of ions included in a single group exceeds 64 as a result of The m/z of all compounds cannot be registered if the MRM/SIM Table is
changing the end time. You should set the end time so that the number the end time of the group changing. automatically created in this state. Either click the chromatogram to
of m/z in a group less than or equal to 64. change the end time of the group, or add a group (i.e. add a line) to limit
the number of m/z included in a single group to 64 or less.
0x1ACC (0C13) The number of m/z in a line of MRM/SIM table will be over 64 . An m/z that results in the number of ions in a single line of the To make it easier to separate rows in the MRM/SIM Table, temporarily
You had better set the MRM/SIM table again. Shorter processing time MRM/SIM Table exceeding 64 was set as a result of the MRM/SIM Table shorten the processing time and then automatically recreate the
can improve the number of m/z. See help for details. being created automatically from the Compound Table. This message is MRM/SIM Table. After the MRM/SIM Table is automatically created,
more likely to appear when the standard retention time interval of return the processing time to its original value. In the [Creation of
adjacent compounds is short since it is difficult to separate rows in the Automatic MRM or SIM Table] window, narrower delineations for groups
MRM/SIM Table. in the MRM/SIM Table can also be set so that the number of m/z
included in a single line can be corrected to be within 64.
0x1ACC (0C14) End Time for previous group is set greater than End Time for A row of the SIM table contains end time earlier than the one specified Specify end time later than the one appearing on the one on the previous
current group. on the previous row. row.
0x1ACC (0C15) Solvent Cut Time has to be made longer than Sampling Time. The injection mode is Splitless and the solvent cut time shorter than the Make the solvent cut timer longer than the sampling time.
Current settings are as follows. sampling time.
0x1ACC (0C16) Event Time was changed by Ch numbers. The number of channels in SIM table is over 21. Make the solvent cut timer longer than the sampling time.

0x1ACC (0C17) Ion source temperature is changed from the value set in The value for the ion source temperature in the method is different from To save the current value in the method file, click the [Yes] button. If you
Configuration. Do you want to save it? the one in the system configuration. do not want to save it, click the [No] button.
0x1ACC (0C18) Ion source temperature will be changed to the temperature set in The value for the ion source in the method is different from the one in To change the ion source temperature to the value specified in the
method. MS. method, click the [OK] button. If you do not want to change it, click the
[Cancel] button.
0x1ACC (0C19) Enter a value more than (value) for interval of the start time The interval of the start time between the row and next row, or the Set the interval to be more than the time shown in the message.
between the row and next row, or the interval between the start time and interval between the start time and end time in the last row is too small.
end time in the last row.
0x1ACC (0C1A) Set the Rate. The rate is not specified. You have to specify the rate. Specify the rate or delete the program line if unnecessary.

0x1ACC (0C1B) Set the Temperature. The temperature is not specified. You have to specify it. Specify the temperature or delete the program line if unnecessary.

0x1ACC (0C1C) The number of groups is over the upper limit. Please set under Specified group number exceeds upper limit. Enter either the displayed group number, or one that is smaller.
xxx.
0x1ACC (0C1D) The acquisition mode of event1 and event2 are the same. Please The same measurement mode has been specified for two events in one Specify "Scan" for Event 1, and "SIM" for Event 2.
set "Scan" to the acquisition mode of event1, and set "SIM" to the group.
acquisition mode of event 2.
0x1ACC (0C1E) When you acquire multiple events in one group, the acquisition SIM mode is specified for Event 1, and Scan mode is specified for Event For measurement of multiple events, Event 1 must be measured using
mode of event1 needs to be Scan, and that of event2 needs to be SIM. Do 2. Scan mode, and Event 2 measured using SIM mode. Click [OK], to
you automatically exchange the lines ? automatically switch the rows.
0x1ACC (0C1F) Selected method file has the compound table that is different from The selected method file contains a compound table that is different from Selecting [Yes] copies the compound table and quantitative parameters
data file. Overwrite compound table of method file? the Compound Table in the data file. in the data file to the method file. In this case, calibration curve is not
copied. Select [No] to complete MRM/SIM table auto-creation without
changing the compound table in the method file.

Annexure-2 [Page23 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0C20) The carrier gas column flow rate is too high. Set the total column The total flow rate of the columns on lines 1 and 2 exceeds the upper Set the column flow rate, column inlet pressure and oven temperature so
flow rate of both lines to XXX mL/min or less. limit value. that the column flow rate is at the value displayed in the message or
below. The carrier gas of the line not used for measurement is set so that
it is supplied at all times to the column to prevent damage to the column,
and has no direct relationship to the sample measurement parameters.

0x1ACC (0C21) The [Losses of] value exceeds "start m/z - 7". Set so that this The [Losses of] value of [Neutral Loss Scan] acquisition exceeds "start Either set a smaller [Losses of] value, or set a larger start m/z value.
value is not exceeded. m/z - 7".
0x1ACC (0C22) When a [Q3 Scan] event is in the same group, event 1 must be set Set the [Q3 Scan] event to event 1. Click [OK]. The [Q3 Scan] line and event 1 line will be automatically
to [Q3 Scan]. Automatically swap the line. swapped.
0x1ACC (0C23) The number of events in a single group exceeds 64. The number of events in a single group exceeds 64. Set the number of events in a single group to 64 or less.

0x1ACC (0C24) The number of scan events exceeds 128. The number of scan events in the overall MS Table exceeds 128. Set so that the number of scan events in the overall MS table is 128 or
less.
0x1ACC (0C25) Both [Q1 Resolution] and [Q3 Resolution] cannot be set to Both [Q1 Resolution] and [Q3 Resolution] are set to [Through]. Set either setting to other than [Through].
[Through].
0x1ACC (0C26) [Use CID Gas] in the system configuration is set to off. Set the When [Use CID Gas] is off, only the [Q3 Scan] or [Q3 SIM] acquisition Either change the acquisition mode in MS parameters to [Q3 Scan] or
acquisition mode in MS parameters to either [Q3 Scan] or [Q3 SIM]. mode can be used. [Q3 SIM], or set Use CID Gas] in the system configuration to off.
0x1ACC (0C27) Events were divided up into multiple events since the number of SIM acquisition events were divided up since the maximum number of Check the content of the MS parameters.
channels for SIM events exceeds 16. channels differed when the method file for a single MS instrument was
converted to the method file for an MS/MS instrument.
0x1ACC (0C28) GCMS-QP series methods cannot be created from GC/MS/MS GCMS-QP series methods cannot be created from GC/MS/MS data files. Specify a GC/MS/MS method file or a new method file.
data files
0x1ACC (0C29) There is a compound with an inappropriate quantitation ion or Any of the following settings may be incorrect in the compound table. The Adopt one of the following solutions to solve this problem:
reference ion setting. [m/z] value exceeds the measurable range. The m/z format of the
quantitation ion and reference ion of the same compound is different. An
MRM compound is registered in the GCMS-QP series system
configuration.
0x1ACC (0C2A) Are you going to use the acquisition mode and group settings of This message is for checking how to set the start/end times of each When [Yes] is selected, the MRM/SIM Table is created based on the
the original method? group in the MRM/SIM Table. method shown below. The group start/end times and measurement
method (MRM/SIM, FASST, Product Ion Scan) are inherited.
0x1ACC (0C2B) There is an event that will result in ions to be measured exceeding The number of m/z registered to a single event exceeds the maximum Select [OK]. The MRM/SIM Table will be created with excess m/z
the maximum number of channels. Excess m/z will be deleted. number of channels. ignored. To avoid this, manipulate the retention time to reduce the
number of groups. Or, delete unwanted reference ions or compounds from
the Compound Table, and execute COAST again.
0x1ACC (0C2C) The event for an MS Table that cannot be used on GCMS-QP The event was deleted since there was an event for an MS table that Check the content of the instrument parameters for MS.
series was deleted. cannot be used on a single MS when a method file for the MS/MS
instrument was converted to a method file for a single MS instrument.
0x1ACC (0C2D) The m/z of the Compound Table will be updated from the m/z of Clicking [OK] sets the [Ch m/z] value of the MRM/SIM Table event of No action needed as this is Information Message.
the MRM/SIM event. the MS instrument parameters to the corresponding [m/z] in the
Compound Table. When clicking [Cancel], nothing will happen.

Annexure-2 [Page24 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0C2E) Some m/z could not be set since the maximum number of events The maximum number of events in a single group or the overall maximum Select [OK]. The MRM/SIM Table will be created with excess m/z
was exceeded. number of events is exceeded. ignored. To avoid this, manipulate the retention time to reduce the
number of groups. Or, delete unwanted reference ions or compounds from
the Compound Table, and execute COAST again.
0x1ACC (0C2F) The end time differs from the end time of the same group. A different end time is set in an event of the same group. Set the same end time for events of the same group.

0x1ACC (0C30) Scan speed exceeds higher limit. Please execute grouping so that The scan speed of the method you are attempting to create exceeds the Either perform grouping again to reduce the number of compounds for
the number of compounds in a group get fewer, or set higher value for the upper limit. measurement in a single group or set a higher value for the Requested
Requested Loop Time. Loop Time.
0x1ACC (0C31) Event time is less than lower limit. Please execute grouping so that The event time of the method you are attempting to create is below the Either perform grouping again to reduce the number of compounds for
the number of compounds in a group get fewer, or set higher value for the lower limit. measurement in a single group or set a higher value for the Requested
Requested Loop Time. Loop Time.
0x1ACC (0C32) Set the HS-20 parameter [GC Cycle Time] to be longer than The HS-20 parameter [GC Cycle Time] is set to the "Analysis time of GC Set the HS-20 parameter [GC Cycle Time] to be longer than " Analysis
'Analysis time + 0.5 minutes'. or MS + 0.5 minutes" or less. time of GC or MS + 0.5 minutes".
0x1ACC (0C33) The [GC Cycle Time] of HS-20 parameters is set to shorter the The method HS parameter [GC Cycle Time] is set to the "Analysis time of Set so that [GC Cycle Time] is longer than the "Analysis time of GC or
'Analysis Time'+'Cooling Time'. Do you want to continue? GC or MS + cooling time" or less. (The cooling time is calculated as 4 MS + cooling time".
minutes when the initial temperature of the column oven is 50 degree or
more, and as 8 minutes when the column oven is less than 50 degree.)
0x1ACC (0C35) Can't run because the number of compounds is over …. The number of compounds set in compound table is over the limit. Delete some compounds in compound table so that the number of
compounds don’t exceed the displayed values in the message, and run
the [Set Auto Filament Program...] again.
0x1ACC (0C36) Auto Filament Program isn't set. Continue? [Auto Filament Program] haven’t been set. When performing the analysis in QCI mode, in order to reduce the
contamination of the ion source, it recommends that the filament is turned
OFF except near the elution time of each compounds. Please run the [Set
Auto Filament Program] from the [Method] menu.
0x1ACC (0C37) Can't run the program because the number of rows in MS Program Number of rows in the MS time program has exceeded the upper limit. After deleting some rows in MS time program, run the program again.
is over the limit.
0x1ACC (0C38) Auto Filament Program isn't set. The method HS parameter [GC Cycle Time] is set to the "Analysis time of Set so that [GC Cycle Time] is longer than the "Analysis time of GC or
GC or MS + cooling time" or less. (The cooling time is calculated as 4 MS + cooling time".
minutes when the initial temperature of the column oven is 50 degree or
more, and as 8 minutes when the column oven is less than 50 degree.)
0x1ACC (0C39) The detector voltage setting value is very low. Continue? When the detector voltage is set at a low value for the method analyzing If there is no problem, select [Yes]. To change the detector voltage,
in the MRM mode, you cannot obtain adequate sensitivity. The message select [No] and change the voltage.
appears to check it.

Annexure-2 [Page25 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0D00) GC Communication Hardware is not connected. A communications failure prevented communication with the GC. Check the cable, connections, and the power switch and supply. If this
does not resolve the problem, the communication method between the
instrument and PC might not be configured properly. Immediately after
installing GCMSsolution, the communication method between the
instrument and PC is set to [IEEE 1394]. If a USB cable connection is
used, GCMSsolution is still not connected to the instrument. In the
[Instrument] sub-window in the system configuration, set
[Communication] settings in accordance with the actual connection
method.
0x1ACC (0D01) AOC Communication Hardware is not connected. A communications failure prevented communication with the AOC. Check the cable, connections, and the power switch and supply.

0x1ACC (0D02) AOC Autosampler is not connected. The System Configuration settings specify that an AOC autosampler Verify that the AOC autosampler carousel is actually connected to the
carousel is connected to the AOC auto injector, but the carousel may not instrument, and then execute the command again.
actually be connected.
0x1ACC (0D03) Invalid parameters sent. There was an attempt to send parameters which cannot be used based Verify that the AOC Method parameters are set within the correct ranges.
on the AOC settings in the System Configuration. Also verify that the Vial #, Injection Volume, Number of Multi-inj., etc.
parameters have been set correctly in the single sample run or Batch
Table.
0x1ACC (0D04) Invalid Line#. Processing was attempted using a module in the Analytical Line which Verify that the Analytical Line settings in System Configuration are set
does not support this type of processing. correctly.
0x1ACC (0D05) Invalid Injection Volume. The injection volume value in the Batch is out of the setting range. Set an appropriate value.

0x1ACC (0D06) The hardware configuration is different from the current The System Configuration specified is different from the actual Revise the System Configuration settings to match the actual
instrument configuration. instrument configuration. configuration.
0x1ACC (0D07) Detected carrier gas leak. Cooling down column oven, and then This message is generated if pressure does not rise within a certain time After eliminating the cause of the error, press the CLEAR key on the GC
turning off flow controller. period. The following are possible causes. There is large carrier gas leak. keypad. The flow controller resumes operation, and the oven heater turns
Either the column is not connected, or it is broken. Carrier gas is not on. Note: If the flow controller turns off while the MS is under vacuum, the
flowing. Either the gas cylinder is empty, or the cylinder main valve is column could be damaged.
closed. When this message is displayed, the column oven heater is
automatically switched off; shortly afterwards, the flow controller is
switched off.
0x1ACC (0D08) Detected overheating. Turn off GC power. The thermocouple has activated the overheating protection circuit. All of Turn off the GC, and contact your Shimadzu Service Representative.
the heated zones are turned off automatically. This message is also
displayed if the thermocouple burns out.
0x1ACC (0D09) Configuration File did not match hardware configuration, so When the instrument is connected, if the actual hardware configuration is No action needed as this is Information Message.
configuration file was changed to match the hardware. different from the System Configuration settings, the System
Configuration settings are changed accordingly.
0x1ACC (0D0A) Data acquisition did not start for a long time while in the high Acquisition did not start soon after high pressure injection mode was Initiate data acquisition preparations again.
pressure injection mode. Returning to condition prior to data acquisition ready. If the instrument remains in high pressure injection mode for a long
standby state. period of time, excessive strain is placed on the turbomolecular pump,
reducing its service life. The vacuum is placed in protect mode because of
the increased carrier gas. To prevent this, the high pressure conditions
are suspended.

Annexure-2 [Page26 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0D0B) The GC temperature exceeds max temperature set in System This is displayed when GC heated zone temperatures exceed the Press the CLEAR key on the GC keypad to stop the alarm; then eliminate
Configuration. respective maximum values specified in the System Configuration. An the source of the error. If the maximum temperature setting is too low,
alarm will sound, and the temperature control will be switched off. increase this value. If an error is detected while this value is being
changed, the alarm will sound even after the value has been changed. In
this case, press the CLEAR key. If any of the following items are displayed
for the ACT value on the GC display, this indicates that the platinum
temperature sensor has either burned out or short-circuited: COL, AUX1
... -105, DET, INJ, AUX2, AUX3 ... -5. In this case, contact your Shimadzu
Service Representative.
0x1ACC (0D0C) GC room temperature error. The AFC atmospheric compensation sensor has detected an abnormal Turn off the GC and contact your Shimadzu Service Representative.
value. The sensor may be defective.
0x1ACC (0D0D) Heat loss error. The column oven door has been left open, or a gap in the column oven If the column oven door is open, close the door and press the CLEAR key
insulation is allowing the loss of heat. on the GC keypad. If the insulation has shifted position, turn off the GC.
Re-arrange the insulation; then turn on the instrument again.
0x1ACC (0D0E) CRG error. The column oven cannot cool down. There is insufficient CRG refrigerant, If the column oven door is open, close the door and press the CLEAR key
or the column oven door has been left open while in cryogenic mode. on the GC keypad. If the refrigerant has run out, turn off the GC and
replace the refrigerant; then restart the instrument.
0x1ACC (0D40) Rack not returned to home position or not operating properly. Either the AOC rack did not move completely back to the home position, Verify that the rack is correctly installed, and press the RESET key on the
or the rack has not been correctly installed. AOC.
0x1ACC (0D41) Syringe not returned to home position or not operating properly. The AOC syringe did not move completely back to the home position. Press the AOC RESET key.

0x1ACC (0D42) Plunger not returned to home position or not operating properly. The AOC plunger may have one of the following problems: The plunger 1. Press the AOC RESET key. 2. Turn off the power, remove the syringe,
did not completely move to the home position. The plunger is frozen or and perform plunger maintenance.
cannot move freely. If the plunger movement is only slightly restricted, but
not enough to generate an error, a warning light is displayed (when
waiting for an analysis, the LED to the left of the SAMPLE SIZE key
blinks).
0x1ACC (0D43) Auto-injector is not READY to start. The START key was pressed when an injector error was generated. Press the RESET key to resolve the error; then press the START key.

0x1ACC (0D44) Error in Autosampler memory (RAM); the value was initialized. 1. A RAM error occurred. 2. The RAM backup battery is low. This error 1. Re-set the parameters. 2. Contact your Shimadzu Service
message is displayed when a RAM error occurs, and also when the Representative to replace the battery.
parameters are initialized to their default values. If this error occurs every
time the AOC power is turned on, the RAM backup battery is probably low.

0x1ACC (0D45) Error in Autosampler memory (ROM). An unknown type of ROM error occurred. Contact your Shimadzu Service Representative.

0x1ACC (0D46) Error has occurred with the CH2 (transmission between Sub- An CH2 error occurred, affecting transmission between the sub-injector Press the AOC RESET key.
injector or the Autosampler). or the autosampler carousel.
0x1ACC (0D47) The specified vial does not exist. The AOC vial specified is not present. Place the vial in the AOC.

0x1ACC (0D48) RAM is not operating correctly. The auto injector RAM is not operating properly. The auto injector RAM is not operating properly.

0x1ACC (0D49) Not correctly installed. The auto injector has not been correctly installed. Reinstall the auto injector.

0x1ACC (0D4A) The CH1 transmission line (transmission line to connect the PC) is The CH1 transmission line, which connects the AOC to the PC, is not Contact your Shimadzu Service Representative.
not operating correctly. operating properly.

Annexure-2 [Page27 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0D4B) The CH2 transmission line (connects the Sub-injector or the The CH2 transmission line, which connects the Sub-injector or the Contact your Shimadzu Service Representative.
autosampler) is not operating correctly. autosampler carousel, is not operating properly.
0x1ACC (0D4C) The waste liquid vial is not present. There is no waste liquid vial present in the AOC. Place a waste liquid vial in the rack; then press the AOC RESET key.

0x1ACC (0D4D) Arm rotation direction is incorrect. The arm is not rotating properly. Press the AOC RESET key.

0x1ACC (0D4E) Arm expansion / contraction direction movement is incorrect. The arm is not moving in and out properly. Press the AOC RESET key.

0x1ACC (0D4F) Arm up/down direction movement is incorrect. The arm does not move up and down properly. Press the AOC RESET key.

0x1ACC (0D50) Autosampler is not READY to start. The START key was pressed when an injector error was generated. Press the RESET key to resolve the error; then press the START key.

0x1ACC (0D51) Error occurred when setting the sample vial in the rack. 1. The rack already contained a vial in that position. 2. The vial could not 1. Remove the extra vial and press the RESET key. 2. Manually place the
be placed in the rack. vial in the rack and press the RESET key.
0x1ACC (0D52) Error occurred when returning a sample vial to the Auto-sampler. The autosampler carousel already contained a vial in that position. Remove the extra vial and press the RESET key.

0x1ACC (0D53) Error occurred when holding/releasing a sample vial. 1. The gripping motor did not operate properly. 2. The vial could not be 1., 2. Manually place the vial into the tray and press the RESET key. 3.
gripped or released. 3. A vial was in the gripper when the RESET key was Remove the vial from the gripper, place the vial in the tray, and press the
pressed. RESET key.
0x1ACC (0D54) Sample vial was removed during sample vial transfer. The sample vial was removed from the gripper during transfer. Manually place the vial back in the tray and press the RESET key.

0x1ACC (0D55) The specified vial does not exist. No vial was present in the specified AOC position. Place the vial in the AOC.

0x1ACC (0D56) The door is open. The auto injector door is open. Close the door and press the RESET key.

0x1ACC (0D57) Transmission error has occurred with the CH1 transmission line An error occurred in the CH1 transmission line connecting the AOC to the Press the RESET key.
(transmission line to connect the PC). PC.
0x1ACC (0D58) Transmission error has occurred with the CH2 transmission line An error occurred in the CH2 transmission line connecting the sub- Press the RESET key.
(transmission line to connect the Sub-injector or the Auto-sampler). injector or the autosampler carousel.
0x1ACC (0D80) MS Communication Hardware is not connected. The connection with the MS failed. Check the cable, connections, and the power switch and supply. If this
does not resolve the problem, the communication method between the
instrument and PC might not be configured properly. Immediately after
installing GCMSsolution, the communication method between the
instrument and PC is set to [IEEE 1394]. If a USB cable connection is
used, GCMSsolution is still not connected to the instrument. In the
[Instrument] sub-window in the system configuration, set
[Communication] settings in accordance with the actual connection
method.
0x1ACC (0D81) Cannot find system programs. The system program files necessary for software operation could not be Reinstall the GCMS software.
found.
0x1ACC (0D82) Sent invalid parameters. This error is rare. It may indicate that the system is unstable. Reboot the PC and restart the software.

0x1ACC (0D83) Sent invalid parameter id. This error is rare. It may indicate that the system is unstable. Reboot the PC and restart the software.

0x1ACC (0D84) Received abnormally-formatted raw data. An error occurred during data transmission, or there may be a problem If this message occurs again during data acquisition, restart the MS.
with the MS system.
0x1ACC (0D85) Received abnormally-formatted peak profile data. This error is rare. It may indicate that the system is unstable. If this message occurs again during data acquisition, restart the MS.

0x1ACC (0D86) Detected time out error in communication with MS. There was no response from the MS within a certain time period. Verify cable connections and check that the power is on. Shut down the
entire system, including the PC; then restart.

Annexure-2 [Page28 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0D87) Detected max number of retries in communication with MS. Communication was attempted a certain number of times, but there was Verify cable connections and check that the power is on. Shut down the
no response from the MS. entire system, including the PC; then restart.
0x1ACC (0D88) Detected hardware error in communication with MS. A hardware error was generated during communication with the MS. Verify cable connections and check that the power is on. Shut down the
entire system, including the PC; then restart.
0x1ACC (0D89) MS is busy. The MS cannot receive transmissions. Verify cable connections and check that the power is on. Shut down the
entire system including the PC then restart.
0x1ACC (0D8A) Undefined command was sent to MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.
0x1ACC (0D8B) Invalid parameters were sent to MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.
0x1ACC (0D8D) Detected undefined error in communication with MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.
0x1ACC (0D8E) Cannot set parameter to MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.
0x1ACC (0D8F) Cannot connect with MS. The connection was broken when the PC tried to connect to the Reboot the PC.
instrument.
0x1ACC (0D90) Received different size of data than requested. For an unknown reason, transmission with the MS is not occurring Shut down the entire system, including the PC; then restart.
properly.
0x1ACC (0D91) Received unexpected status from MS. The MS is not operating normally. Restart the MS.

0x1ACC (0D92) Vacuum system is not ready. Because a sufficient degree of vacuum has not been attained, this Wait until the vacuum system is ready in the vacuum system
operation cannot be performed. Startup/Shutdown window; then perform the operation.
0x1ACC (0D93) Failed to create data acquisition thread. Due to insufficient memory, the program cannot function properly. Close all unnecessary applications to free up as much available memory
as possible.
0x1ACC (0D94) Method or Tuning parameters are not set to MS. The method and tuning information are not properly set in the MS. Switch off power to the MS and PC, and then restart.

0x1ACC (0D95) Over 25,000 hours of usage. Be sure to perform maintenance on This is displayed when the cumulative running time of the turbomolecular Contact your Shimadzu Service Representative.
turbo molecular pump. pump exceeds 25,000 hours. This message is displayed at startup as well
as shutdown of the GCMS application.
0x1ACC (0D96) High Vacuum error. Vacuum system will shut down automatically. A problem has occurred with the turbomolecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The RF power, detector high Contact your Shimadzu Service Representative.
voltage and filament are immediately switched off, and the vacuum
system is shut down automatically (red LED is on). This message can also
be displayed if there is a vacuum leak.
0x1ACC (0D97) Low Vacuum error. Check for vacuum leak. The vacuum (back pressure of turbo molecular pump as observed by the Verify that the rotary pump is operating. Check for vacuum leaks.
Pirani gauge) has dropped below the acceptable threshold. The RF power,
detector high voltage and filament are immediately switched off. If the
vacuum recovers within the "check time" (600 seconds), the detector high
voltage and the filaments are switched back on (unless they were
switched off manually). If the vacuum does not recover, the vacuum
system is shut down automatically (red LED is on).

Annexure-2 [Page29 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0D98) Filament 1 consumed. Filament switched. The ion source filament is open (burned out), or not properly installed. Perform auto tuning using the other filament. If the same message is
displayed after switching filaments, check the filaments, or replace them.

0x1ACC (0D99) Filament 2 consumed. Filament switched. The ion source filament is open (burned out), or not properly installed. Perform auto tuning using the other filament. If the same message is
displayed after switching filaments, check the filaments, or replace them.

0x1ACC (0D9A) Filament 1 consumed. Data acquisition stopped. The ion source filament is open (burned out), or it is not installed Check the filaments, or replace them. When filaments are replaced,
properly. The filaments were switched, but the other filament does not perform auto tuning.
operate normally.
0x1ACC (0D9B) Filament 2 consumed. Data acquisition stopped. The ion source filament is open (burned out), or it is not installed Check the filaments, or replace them. When filaments are replaced,
properly. The filaments were switched, but the other filament does not perform auto tuning.
operate normally.
0x1ACC (0D9C) Trap/Total current is insufficient. Either the ion source mode does not correspond to the type of ion source, Verify that the ion source type specified in the System Configuration is
or there is a problem with the filament. the same as the type of ion source actually installed in the instrument.
Alternatively, try switching filaments.
0x1ACC (0D9D) R.F. power source error. The RF power source is out of tune. Perform auto tuning. If this message also appears during auto tuning,
contact your Shimadzu Service Representative.
0x1ACC (0D9E) Detector high-voltage power supply error. The high-voltage power supply current limiter was activated. Perform auto tuning. If this message also appears during auto tuning,
contact your Shimadzu Service Representative.
0x1ACC (0D9F) Filament in ion gauge consumed. Since the ion gauge filament is open (burned out), the ion gauge cannot Contact your Shimadzu Service Representative.
function properly.
0x1ACC (0DA0) Detector saturated. This indicates that the detector was saturated with the maximum amount Check the solvent elution time and the detector voltage. Increase the
of ions permitted. The filament is automatically turned off. If acquisition is solvent cut time or lower the detector voltage.
being conducted, the filament is turned back on after a fixed time interval.
This message is frequently displayed if the detector voltage is too high.

0x1ACC (0DA2) Vacuum level deterioration. Filament turned off. Due to a decrease in degree of vacuum, the filament was turned off to Check for a vacuum leak, and verify the carrier gas flow rate setting and
protect the detector. When the degree of vacuum recovers, the filament is the solvent elution time.
turned back on (unless it was turned off manually). Reasons for
insufficient vacuum include vacuum leaks, high carrier gas flow through
the column, large amount of solvent vaporization, etc.
0x1ACC (0DA3) Filament turned on again. The filament was turned back on after it was turned off due to Click on the OK button.
insufficient vacuum, and the degree of vacuum was restored.
0x1ACC (0DA4) Stop CI gas flow automatically before changing to SEI. Reagent gas flow will be turned off when the ionization mode is switched If it is OK to stop the reagent gas, click on the OK button. If else, click on
to SEI. the Cancel button.
0x1ACC (0DA5) Executing the Peak Monitor for SEI. Do not open reagent gas flow. Reagent gas must be off in SEI ionization mode. Click the OK button.

0x1ACC (0DA6) Different system program is loaded on MS. Please shut down and This is displayed when a CLASS-5000 system program is loaded in the Power cycle the MS.
start up MS. MS.

Annexure-2 [Page30 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0DA7) Vacuum level deterioration. The degree of vacuum is insufficient. Causes of decreased vacuum Check for a vacuum leak, and verify the carrier gas flow rate setting and
include vacuum leaks, high carrier gas flow through the column, large the solvent elution time.
amount of solvent vaporization, etc.
0x1ACC (0DA8) Be sure to perform maintenance on turbo molecular pump 1. This is displayed when the cumulative running time of the turbomolecular Contact your Shimadzu Service Representative.
pump 1 exceeds 25,000 hours. This message is displayed at startup and
shutdown of the GCMS application.
0x1ACC (0DA9) High Vacuum error (turbo molecular pump 1). Vacuum system will A problem has occurred with the turbomolecular pump 1 operation Check for vacuum leaks. Repair or parts replacement may be necessary.
shut down automatically. (revolutions, current, temperature, etc.). The RF power, detector high Also, check if the instrument has been operated beyond the specified
voltage and filament are immediately switched off, and the vacuum temperature range. If neither has occurred, repair or part replacement
system is shut down automatically (red LED is on). This message can also may be required. Contact your Shimadzu Service Representative.
be displayed if there is a vacuum leak.
0x1ACC (0DAA) Be sure to perform maintenance on turbo molecular pump 2. This is displayed when the cumulative running time of the turbomolecular Contact your Shimadzu Service Representative.
pump 2 exceeds 25,000 hours. This message is displayed at startup and
shutdown of the GCMS application.
0x1ACC (0DAB) High Vacuum error (turbo molecular pump 2). Vacuum system will A problem has occurred with the turbomolecular pump 2 operation Check for vacuum leaks. Repair or parts replacement may be necessary.
shut down automatically. (revolutions, current, temperature, etc.). The RF power, detector high Contact your Shimadzu Service Representative.
voltage and filament are immediately switched off, and the vacuum
system is shut down automatically (red LED is on). This message can also
be displayed if there is a vacuum leak.
0x1ACC (0DAD) Filament 1 consumed. The filament for the ion source has burned out or is not properly Check or replace the filament. If the filament is replaced, perform
installed. autotuning.
0x1ACC (0DAE) Filament 2 consumed. The filament for the ion source has burned out or is not properly Check or replace the filament. If the filament is replaced, perform
installed. autotuning.
0x1ACC (0DAF) Ion source temperature can not be controlled normally. MS Ion source temperature can not be controlled. The ion source is not Stop the vacuum system and check the ion source temperature cable
connected properly, and the ion source temperature is not sent to the MS connection. Check the connection after the temperature goes down
properly. sufficiently and the power is off. If this message recurs, contact your
Shimadzu Service Representative.
0x1ACC (0DB0) Trap current is insufficient. Either the ionization mode and ion source do not match, or there is a Verify whether the ion source type specified in the System Configuration
problem with a filament. matches the ion source installed in the instrument. Check or replace the
filament.
0x1ACC (0DB1) Total current is insufficient. Either the ionization mode and ion source do not match, or there is a Verify whether the ion source type specified in the System Configuration
problem with a filament. matches the ion source installed in the instrument. Check or replace the
filament.
0x1ACC (0DB2) Conversion dynode power source error. This high voltage current limitter was activated. Perform an Auto Tune. If this does not solve this problem, contact your
Shimadzu Service Representative.
0x1ACC (0DB3) Ion source temperature sensor error. Short-circuited ion source temperature sensor. Contact your Shimadzu Service Representative.

0x1ACC (0DB4) Filament in ion gauge has consumed. Data acquisition will stop. Filament in ion gauge is burned out. High vacuum cannot be measured Contact your Shimadzu Service Representative.
and instrument damage cannot be prevented. Data acquisition will stop.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0DB5) Filament in ion gauge has consumed. Filament in ion source will Filament in ion gauge has been consumed. High vacuum can not be Contact your Shimadzu Service Representative.
turn off. measured and instrument damage cannot be prevented. Filament in ion
source will turn off and RF power and detector high voltage are switched
off.
0x1ACC (0DB6) Ion gauge can not be controlled normally. Ion gauge can not be read normally, so high vacuum can not be Check for vacuum leaks. Repair or parts replacement may be necessary.
measured. The degree of vacuum is not enough or ion gauge circuit has Contact your Shimadzu Service Representative.
trouble.
0x1ACC (0DB7) Ion gauge can not be controlled normally. Data acquisition will Ion gauge value (high vacuum) is not read normally. Vacuum leak causes Check for vacuum leaks. Repair or parts replacement may be necessary.
stop. insufficient vacuum, or ion gauge circuit has problems. If high vacuum Contact your Shimadzu Service Representative.
value is too low, or it can not be measured, the instrument cannot be
protected by degree of vacuum. Data acquisition will stop to prevent
instrument damage.
0x1ACC (0DB8) Ion gauge can not be controlled normally. Filament in ion source High vacuum can not be read because ion gauge value (high vacuum) is Check for vacuum leaks. Repair or parts replacement may be necessary.
will turn off. not read normally. Vacuum leak causes insufficient vacuum, or ion gauge Contact your Shimadzu Service Representative.
circuit has problems. If high vacuum value is too low, or it can not be
measured, the instrument cannot be protected by degree of vacuum. The
RF power, detector high voltage and filament are immediately switched
off.
0x1ACC (0DB9) It is too hot inside MS. Vacuum system will shut down The temperature inside the MS is over 70C. Vacuum system will stop Check that the MS is used with the appropriate settings and the suction
automatically. because MS may not operate properly (LED red blink). The MS may not port is not closed. Check the ventilation fan for proper operation (fan
be properly configured. The temperature inside the MS may be high rotates) while the MS is switched on. Start the vacuum system after the
because the suction port is closed, the ventilation fan is not working, or temperature of instrument goes down sufficiently. If this message recurs,
the electronics temperature sensor has problems. repair or parts replacement may be necessary. Contact your Shimadzu
Service Representative.
0x1ACC (0DBA) Vacuum level don't come to be enough. Reasons for insufficient vacuum include vacuum leaks, high carrier gas Check for a vacuum leaks; verify the carrier gas flow rate setting and the
flow through the column, large amount of solvent vaporization, etc. solvent elution time.
0x1ACC (0DBB) Turbo molecular pump 1 isn't ready. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The RF power, detector high Contact your Shimadzu Service Representative.
voltage and filament are immediately switched off.
0x1ACC (0DBC) Turbo molecular pump 2 isn't ready. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The RF power, detector high Contact your Shimadzu Service Representative.
voltage and filament are immediately switched off.
0x1ACC (0DBD) Filament turned off. Filament turned off and the detector was powered off for vacuum When vacuum is sufficient, the filament is turned back on.
protection. When vacuum is sufficient, the filament is turned back on.
0x1ACC (0DBE) Heater in MS turned off. MS ion source and DI heater were powered off for vacuum protection. When vacuum is sufficient, the heater is turned back on.
When vacuum is sufficient, the heater is turned back on.
0x1ACC (0DBF) Heater in MS restore to be on. MS ion source and DI heater were powered off for vacuum protection. Click on the OK button.
When vacuum is sufficient, the heater is turned back on.
0x1ACC (0DC0) Temperature of DI probe can not be controled noramlly. Temperature of DI probe can not be controlled. The DI has not been Insert the DI probe properly. If this message recurs, contact your
correctly inserted into MS or the DI probe control parameters are not set Shimadzu Service Representative.
correctly.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0DC1) DI probe is not set or something wrong. The temperature of DI probe cannot be read. Ensure that the DI probe is properly inserted. If this message recurs,
contact your Shimadzu Service Representative.
0x1ACC (0DC2) Wire in pirani gauge is broken. Wire in Pirani gauge is broken. Low vacuum cannot be measured and the Contact your Shimadzu Service Representative.
instrument cannot be protected from damage.
0x1ACC (0DC3) High-voltage power supply is not installed normally. High-voltage power supply unit is not installed properly. Check the cable Contact your Shimadzu Service Representative.
connection.
0x1ACC (0DC4) MS ROM has to be updated. MS ROM is old. Please update the ROM.

0x1ACC (0DC5) The filament control is not available. The vacuum of MS is so bad to turn on the filament. The air may leak in Check the point at which the air leaks in by using Peak Monitor window
at the connection with a column or other points. and remove the cause of leakage.
0x1ACC (0DC6) The detector voltage setting value is outside the allowable range. The detector voltage setting value is outside the allowable range. Change the detector voltage setting value in the method file, so that the
sum of the voltage setting in the tuning file plus the voltage setting
(relative value) in the method file is within the next range. 0.5~2.5 kV
(GCMS-TQ8030 : 0.5~3.0 kV)
0x1ACC (0DC7) The connection with the GC unit failed. Communication failed between the GC and MS units. Close the [GCMS Real Time Analysis] program, shut off the computer
and GC power, and restart them. When using AOC20i+s, if sampler is not
connected, this error message may be displayed repeatedly after
downloading method parameter to instruments and cause software hang-
up. In that case, please wait about 10 minutes, or shut down and restart
GC. Then, software hang-up will be resolved. After that, please connect
sampler and retry operation.
0x1ACC (0DC8) The current instrument configuration is unusable. Please change The instrument currently selected in the system configuration cannot be Change [Instrument Type] in the system configuration.
device in configuration. used.
0x1ACC (0F00) Failed to connect instruments. Communication between instruments could not be established. Check the cable and power supply connections.

0x1ACC (0F01) Process stopped due to active instruments. Preparation for data acquisition was not possible because the instrument Stop the current operation, or wait until it is completed. Then execute
was performing another operation. data acquisition preparations.
0x1ACC (0F02) Received error status. An error related to the GC was generated. Turn the GC off and on.

0x1ACC (0F03) Received unexpected status. The instrument is not operating properly. Shut down the entire system, including the PC, and then restart.

0x1ACC (0F04) Failed to initialize instruments. The instrument is not operating properly. Shut down the entire system, including the PC, and then restart.

0x1ACC (0F05) Cannot open standard (PFTBA) while the filament is ON. To protect the detector, the PFTBA standard cannot be turned on while Turn the filament off, and turn on the PFTBA; wait several seconds, and
the filament is on. turn on the filament.
0x1ACC (0F06) Communication Hardware is not connected. The PC is not connected to the instrument. Turn the instrument off and on, and then restart the GCMS application.

0x1ACC (0F07) HSS running now. Would you like to stop it and stand by? A command was issued to stop the operation of the head space gas Click on the OK button.
sampler.
0x1ACC (0F08) GC is now under analysis. Would you like to stop GC and stand by? A command was issued to stop the operation of the GC. If the GC operation is stopped while a temperature program is running,
the program is also stopped. If this is acceptable, click on the OK button.
0x1ACC (0F09) You should start the GC System. The GC stops when preparing for data acquisition or starting batch Start the GC, then perform data acquisition or batch analysis.
analysis.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (0F0A)Do you measure high vacuum? If you do not measuring it, MS This message indicates that the ion gauge is not turned on and If the [No] button is clicked, the ion gauge will not be turned on and will
detector may be damaged to invalidate detector protection for vacuum measuring high vacuum. If high vacuum is not measured before the not measure high vacuum. IF the [Yes] button is clicked, the ion gauge is
deterioration. filament is switched on, the protection feature is disabled and the turned on and high vacuum is measured. If the ion gauge error is
detector could be seriously damaged if adequate vacuum has not been displayed and high vacuum cannot be measured, contact your Shimadzu
obtained. If two turbo molecular pumps are connected to MS, power to Service Representative.
the detector and filament is off until the instrument attains the proper
vacuum, at which point the detector is automatically turned on.
0x1ACC (0F0B) Do you turn off IG? If you do that, MS detector may be damaged to If you turn off ion gauge, high vacuum is measured and the detector We recommend you continue to turn on ion gauge if you have no reason.
invalidate detector protection for vacuum deterioration. protection for vacuum deterioration is invalidated. As the result, the
protection feature is disabled and the detector could be seriously
damaged if adequate vacuum has not been obtained.
0x1ACC (0F0C) Autosampler and DI are selected. Please confirm the selection of In the case of data acquisition, the sample introduction method in the 1. When using [DI], remove [Autosampler] from the System Configuration
"Sample Inlet Unit". currently opened method file is set to [DI]. Also, [Autosampler] is set in window. 2. When using an autosampler, specify [GC] as the sample
the System Configuration window. In the case of batch analysis, sample introduction method in the method file.
introduction method is set to [DI] at the first row in the method file, and
[Autosampler] is set in the System Configuration window.
0x1ACC (0F0D) Turns CIDGas Controll On. CID gas control is set to off. Select [OK]. CID gas control and the filament will be set to on. Clicking
[Cancel] cancels turning on of the filament. To perform tuning with CID
gas in an unused state, deselect the [Use CID Gas] checkbox in the
system configuration.
0x1ACC (0F0E) Can't start a simultaneous acquisition of both line because HSS Can't start a simultaneous acquisition of both line when HSS and AOC20i Go to the [Batch Process] menu > [Setting] > [Type] on the batch table
and AOC20i are used. are set in system configuration. screen, select the line to be analyzed (either of Line 1 or Line 2), and
perform batch analysis.
0x1ACC (1000) No ID# has been selected. For the information to be displayed, a compound must be selected from Select the compound to display or process.
the Compound Table.
0x1ACC (1001) No data file has been selected. A data file has not been selected for display or processing. Select a data file from the data tree.

0x1ACC (1002) Compound table is empty. Processing cannot be continued because the compound table parameters Edit the compound table.
have not been specified.
0x1ACC (1003) No data file has been included in the calibration information. There is no data file record in the calibration curve information. The calibration curve was not created properly. Re-create the calibration
curve either in batch processing or the calibration curve window.

0x1ACC (1004) This time range is shorter than data collection interval. The specified data collection interval is less than the range set in the Select a wider range.
manual peak integration settings; the interval essentially becomes 0.
0x1ACC (1005) Remove file from calibration curve? Confirm whether to remove the data file from the calibration point in the Upon confirmation, the data file is removed. All calibration points from
calibration curve. that data file are removed; then the calibration curve is re-created.
0x1ACC (1006) Cannot add the selected files. Adding files would exceed maximum The maximum number of calibration averaging points per level is 10. When using a batch, select Standard (Initialize Calibration Curve) as the
number of repetitions. Type to clear the previous calibration curve. Otherwise, new standards
will continue to be averaged. Normally, the first standard in the Batch
Table should initialize the calibration curve.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1007) Calibration Curve Information (Quantitative Parameters, The Calibration Curve Information (Quantitative Parameters, Compound Copy the information from the method file to the data file so that all the
Compound Table) of data file differs from information in method file. Copy Table) does not match the information in the data file, and processing information corresponds correctly. When finished, save the method file
the information from the method file to the data file to make them match? cannot be performed. along with the data file.

0x1ACC (1008) Compound table is now being edited. Because the compound table is in Edit Mode, the wizard cannot be Switch the Compound Table to View Mode, then perform the operation
started up. again.
0x1ACC (1009) Select new baseline range. Inappropriate baseline. Use the mouse to drag from the baseline start time to the baseline end
time.
0x1ACC (100A) Cannot execute this process because file(s) are read only. The same data file may be open in another window, or the file attribute is Close the file that is open in the other window, or remove the read-only
read-only. Saving or processing cannot be performed. attribute.
0x1ACC (100B) Manually detected peaks exist. These peaks will be deleted if The chromatogram where peak integration is to be performed contains Click on OK to delete the manual peak integration results and perform
peaks are integrated again. manually integrated peak results. automatic peak integration.
0x1ACC (100C) Please integrate all IDs before executing this command. All IDs must be integrated before attempting peak integration on an ID by Select "Peak Integration for all IDs" from the Quantitative menu. Peak
ID basis. integration can then be performed on an ID by ID basis.
0x1ACC (100D) Selected baseline range is too short. The range of the base line specified in manual peak integration is narrow. Specify the wider range of the base line than that of the peak width.

0x1ACC (100E)Some components have concentrations calculated using the Some concentrations in the target data or method have been semi- Do not perform peak integration, change identification peaks, or change
Reference Standard ID and Correction Factor. The concentrations of quantitated using the Reference Standard ID. GCMSsolution cannot quantitation parameters. If these operations are performed, the
these components will be removed if you process peak integration, recalculate these concentrations. concentration will be displayed as “---.” Analyze this data using
change the identification peak, or change the quantitation parameters. LabSolutions Insight.
Don't perform the operations like them.
0x1ACC (1020) The range of expansion/contraction cannot be set by overstepping The base point position cannot be overstepped for contraction and Drag the mouse so that the two necessary points are established for
the base point. expansion along the time axis or the intensity axis. expansion and contraction in a single direction from the base point.
0x1ACC (1021) Change Displayed Chromatogram to MIC? The MIC table has been set, but MIC is not displayed in the window. To switch to MIC display, click on OK.
Confirm whether to switch the display to MIC.
0x1ACC (1022) Illegal time range setting. The beginning time and ending time settings are invalid. Make the settings so that the end time occurs after the start time.

0x1ACC (1023) The time is out of range. The time range specified exceeds the allowable range. Use a lower time setting within a 0 to 2,147,483,647 range.

0x1ACC (1040) Failed to get Compound Table Object. (System Error) The Compound Table could not be created. The system may not be operating properly. Reboot the computer and try
again. Should the problem persist, re-install the software.
0x1ACC (1041) Failed to get Postrun Child Frame Object. (System Error) The program function required to open the Postrun window could not be Reboot the computer and try again. Should the problem persist, re-install
found. the software.
0x1ACC (1042) The sample information could not be read. The sample information could not be obtained from the data file. Reboot the computer and try again. Should the problem persist, try using
a different data file. If the same error occurs for all of the data files, re-
install the software. If the error is generated with for that data file only,
the data file may be corrupted.
0x1ACC (1043) Process was terminated by User. The user canceled the operation. No action needed as this is Information Message.

0x1ACC (1044) Method information saved successfully. The method file information in the data file was successfully saved to a This is a No action needed as this is Information Message.
separate method file.
0x1ACC (1045) Method information loaded successfully. The method information from the specified file was written into the data This is a No action needed as this is Information Message.
file.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1046) You already registered 64 MC into Fragment Table. To register Up to 64 MC can be saved in the Fragment Table. Delete any unnecessary MC; then save the new MC.
more, please delete MC(s) from the Fragment Table
0x1ACC (1047) Completed registration to Spectrum Table. The displayed mass spectrum has been saved in the spectrum process This is a No action needed as this is Information Message.
table.
0x1ACC (1048) Conversion Target (Class 5000 Files) are not selected. No CLASS-5000 files were found in the specified group of files. Verify that the file to be converted is a CLASS-5000 file.

0x1ACC (1049) There is no batch information in the data file. The data file was created by of the following methods. Batch information No batch information can be displayed.
cannot be extracted from these types of data files. 1. After data was
acquired by a single analysis, it was batch processed. 2. The file was
created by converting a CLASS-5000 data file.
0x1ACC (1050) Please close Report Window before closing the Window. The report window, which opened after data analysis, is still open. Close the report window first.

0x1ACC (1051) You must load a data file before this operation can be executed. This operation cannot be executed until a data file is opened. Open a data file, then perform the operation again.

0x1ACC (1052) Delete registered standard spectrum. Do you want to go ahead. This is a prompt to confirm whether or not the standard spectrum is To delete the standard spectrum, click the [OK] button.
removed from the compound table.
0x1ACC (1053) Do you want to add the peaks of the compounds as Unknown It is confirming whether the compound deleted from the identification If each button is chosen, it will operate as follows. "Yes" --> The
compound to Compound Results Table after deleting them? result table is registered into an identification result table as the unknown compound of the selected identification number is deleted from the
compound. identification result, and is added to the last of the identification result
table as the unknown compound. Moreover, when the quantitative
method is the internal standard method, from the concentration,
area/height of the internal standard compound, and the area/height of
the unknown compound, proportionality calculation of the concentration
of the unknown compound is carried out, and it displays on the
identification result table. "No" --> Although the compound of the
selected identification number is deleted from an identification result, it
does not register as the unknown compound. "Cancel" --> Deletion is
canceled. In addition, this message is displayed when the sum total of the
number of the unknown compounds of the identification result table
before deletion and the number of compounds which it is going to delete
does not exceed a threshold (the default value is 20).
0x1ACC (1054) Do you want to delete the results of the identified compounds? It was going to delete the compound from the identification result table. If each button is chosen, it will operate as follows. "Yes" --> The
compound of the selected identification number is deleted from an
identification result. It does not carry out registering with the identification
result table by using the deleted compound as the unknown compound.
"No" --> Don't delete. In addition, this message is displayed when the
sum total of the number of the unknown compounds of the identification
result table before deletion and the number of compounds which it is
going to delete exceeds a threshold (the default value is 20). In order to
register with the identification result table by using the compound to
delete as the unknown compound, it is necessary to delete some of
existing unknown compounds beforehand.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1055) Some peaks cannot be added as Unknown compound to Although the compound tended to be deleted on the identification result In order to register with the identification result table as the unknown
Compound Results Table because the area ratio or height ratio is less table and it was going to register it as the unknown compound, there was compound, please carry out peak integration of TIC or MIC, detect the
than the threshold. a compound which cannot be registered since an area ratio or a height target peak, and choose "Pickup Unidentified Peaks" on the compound
ratio with the internal standard peak became under the threshold. This table.
threshold is set up with the quantitative parameter 2 of the method.
0x1ACC (1056) Identify peak first. The identification compound does not exist. At first please identify a compound peak.

0x1ACC (1057) The retention index is not set in the compound table of the Retention index does not exist in the method file, or the compound table If the retention index does not exist, specify it. If the compound table is
selected method file. is not specified. not specified, specify it.
0x1ACC (1058) The spectrum obtained by averaging spectra of some variant Spectra that acquired by many different events are averaged because the This is a No action needed as this is Information Message.
events across a group boundary can not be registered. identified peak straddles a group boundary. Spectra created in this
manner cannot be registered to the spectrum processing table.
0x1ACC (1060) The compounds ignored in search results are erased. The erasure This is a prompt to confirm whether or not the compounds marked as To delete those compounds, click the [OK] button. This deletion cannot
operation cannot be undone. Do you want to go ahead. being ignored in search results are erased from the library. be undone.
0x1ACC (1061) Category with the same name exists. Please change to a different Change button is pressed with entering the category name which is Please change to a different category name and press Change button.
name. already exists.
0x1ACC (1062) Set characters. Change button is pressed without setting any characters in "Rename Set characters in "Rename Class Flag" edit box and press Change button.
Class Flag" edit box.
0x1ACC (1063) Cannot import because import file format is not correct. File format of import file is not correct. Please make the file format of import file same as the exported file by
"Export Search Result" command in Index Search menu. And, please
check whether the serial numbers of import file are sorted from 1 in
ascending order.
0x1ACC (1064) Cannot import because the CAS number for the serial number is CAS numbers for each serial number of import file are not same as the Please make CAS numbers for each serial number the same as the
changed. library. library.
0x1ACC (1065) Cannot import because the number of compounds are different Either the number or the serial number value of compounds to be Correct the imported text file so that the number or the serial number
from library. imported exceed the number of registered compounds in the import value of compounds to be imported don't exceed the number of
library file. compounds registered in the library file.
0x1ACC (1067) Please set the column information. The column information (Thickness, Length, and Diameter) is not set. Please set the column information.

0x1ACC (1068) The selected compounds are ignored in Similarity Search Results. The selected compounds are ignored in Similarity Search Results. Click [Yes] to make the selected compounds "ignored in similarity
Is it OK? search". Click [No] to cancel.
0x1ACC (1069) The library contains the specified compound. Do you update the The library contains the specified compound. Click [Yes] to update the library spectrum without changing the
library spectrum? compound information. Click [No] to register the new spectrum to the end
of library with compound information. Click [Cancel] to stop registration.

0x1ACC (1080) Chromatogram of the set Event is not measured. An unmeasured event was set. Enter the number of the measured event.

0x1ACC (1081)The order of compounds on [Param's] table will be also sorted. [Sort by Identified Retention Time] was selected on the menu. Clicking [OK] sorts the compounds in the compound table and in the
Continue? identification results by compound-identifying retention time. Unidentified
compounds and unknown components are listed at the end. Clicking
[Cancel] closes this message box to display the previous window again.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (1100) Cannot stand by. Either the system or the computer may have become unstable. Or the 1. Please make sure Auto sampler is connected correctly. Or follow any
auto sampler may have become unstable. instructions shown below the error message. If the problem re-occurs,
proceed to remedy number 2. 2. Use the following procedure to reinstall
the MS driver. If the problem re-occurs, proceed to remedy number 3. 1)
Open Device Manager to display the properties of [Shimadzu
Instruments], [Shimadzu GCMS-QP series]. 2) In [Driver] tab page, click
[Uninstall]. When using Windows Vista, check [Delete the driver software
for the device] in [Confirm Device Uninstall] window. 3) Install the driver
seeing the User's Guide 10.8 "Installation of the Driver for MS". Be sure to
specify the driver search location in the GCMSsolution program folder
(Ex.: C:\GCMSsolution\Program). 3. Reboot the computer. Execute
Windows Scan Disk. If the problem re-occurs, proceed to remedy number
4. 4. Turn off the instrument and reboot the computer. If the problem still
persists, contact your Shimadzu Service Representative.

0x1ACC (1101) Cannot start the data acquisition. The system may have become unstable. 1. Follow any instructions shown below the error message. If the problem
re-occurs, proceed to remedy number 2. 2. Reboot the computer. Execute
Windows Scan Disk. If the problem re-occurs, proceed to remedy number
3. 3. Turn off the instrument and reboot the computer. If the problem still
persists, contact your Shimadzu Service Representative.

0x1ACC (1102) Cannot stop the data acquisition. The system may have become unstable. 1. Follow any instructions shown below the error message. If the problem
re-occurs, proceed to remedy number 2. 2. Reboot the computer. Execute
Windows Scan Disk. If the problem re-occurs, proceed to remedy number
3. 3. Turn off the instrument and reboot the computer. If the problem still
persists, contact your Shimadzu Service Representative.

0x1ACC (1103) Cannot extend the end time of the data acquisition. In SIM analysis mode, the data acquisition time cannot be extended. 1. Follow any instructions shown below the error message. If the problem
Alternatively, the system may have become unstable. re-occurs, proceed to remedy number 2. 2. Reboot the computer. Execute
Windows Scan Disk. If the problem re-occurs, proceed to remedy number
3. 3. Turn off the instrument and reboot the computer. If the problem still
persists, contact your Shimadzu Service Representative.

0x1ACC (1104) Invalid Instrument Parameter. A error has been made in the instrument parameter settings. Confirm the settings in Method Development.

0x1ACC (1105) You cannot close the window during data acquisition or batch The data acquisition or the batch processing windows cannot be closed First select "Stop" from the assistant bar, toolbar, or the menu; then close
processing. Select [Stop] in assistant bar, the toolbar or the menu. during data acquisition or batch processing. the window.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (1106) Cannot plot. Either the system or the computer may have become unstable. 1. Follow any instructions shown below the error message. If the problem
re-occurs, proceed to remedy number 2. 2. Reboot the computer. Execute
Windows Scan Disk. If the problem re-occurs, proceed to remedy number
3. 3. Turn off the instrument and reboot the computer. If the problem still
persists, contact your Shimadzu Service Representative.

0x1ACC (1107) Set the method parameters. The MS parameters have not been set. Specify the MS tab parameter settings.

0x1ACC (1108) Cannot change configuration now. The computer may have become unstable. Reboot the computer and execute Windows Scan Disk.

0x1ACC (1109) Minimum value is larger than maximum value. The minimum value cannot be greater than the maximum value. Change the settings so that the minimum value is below that maximum
value.
0x1ACC (110A) Do you want to stop the batch processing? When data acquisition is canceled during a batch run, select whether to Select "Yes" to cancel the batch analysis as well, or "No" to proceed to
cancel the batch analysis also. the next row of the batch.
0x1ACC (110C) DI probe is not loaded. Do you want to start the data acquisition? The DI probe has not been correctly inserted. When correctly inserted, the DI temperature can be monitored from the
instrument monitor. If you want to insert the DI probe after the data
acquisition starts, click on the Yes button. The retention time goes on.
The controlling DI probe starts after it is inserted. If you want to insert the
DI probe in advance before the data acquisition starts, click on the No
button. The temperature control starts when the data acquisition starts
simultaneously. But the DI temperature is close to the ion source
temperature naturally by insertion the DI probe because it is heated by
the ion source.
0x1ACC (110D) Cannot continue because vacuum is not ready. The degree of vacuum is insufficient. Are the rotary pump and turbomolecular pump working properly? Verify
this in the Vacuum Control window. If a pump is not working, check its
power cable; then select the "Auto Startup" button in the Vacuum Control
window. The current MS status on the instrument monitor should show
"Preparing Vacuum." When "Standby" is shown, the vacuum system is
ready. When "Vacuum Restart Mode" is selected, the vacuum system and
instrument will automatically be restored to normal conditions after a
power interruption or power outage. Check the rotary pump for vibrations
to see if it is working. The turbo molecular pump status can be
determined by checking the light on the power unit, as well as the light
located on the lower right front of the MS unit. If all of the power unit
lights remain on, or if a red light is on, there is a problem with the vacuum
system. If this occurs, turn off the power to the MS unit and other
instrument modules. Then restart. When the green light on the lower right
of the MS unit is on, the unit is ready.
0x1ACC (110E) Set the "Calibration Level #" to 1. For standard quantitation, only Level 1 can be selected as a calibration Set the level number to 1 in the Batch Table.
point.
0x1ACC (110F) Set the "Maximum Level #" in the method to 1. For standard quantitation, only Level 1 can be selected as a calibration Set the maximum number of levels to 1 in the method quantitative
point. parameters.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (1110) Set the IS Amount. For quantitation of unknown samples by the internal standard method, an Specify the internal standard amount in the sample login window.
internal standard amount must be specified.
0x1ACC (1111) Set the Sample Amount. For quantitation of unknown samples, the sample amount is required. Specify the sample amount in the sample login window.

0x1ACC (1112) Set the Dilution Factor. For quantitation of unknown samples, the dilution factor is required. Specify the dilution factor in the sample login window.

0x1ACC (1113) Are you sure you want to stop acquisition? The user has elected to cancel the data acquisition. To cancel data acquisition, select "Yes." To continue the data acquisition,
select "No."
0x1ACC (1114) The instrument is running. Do you want to stop it and enter The user has elected to start preparations for data acquisition or batch Select "Yes" to stop the instrument and perform the data acquisition or
acquisition standby mode? analysis while the instrument is running. batch analysis. To allow the instrument to continue running, and not start
the run or batch, select "No."
0x1ACC (1115) The instrument may be damaged if you stop the vacuum system The user elected to shut down the vacuum system during an analysis, Since this can damage the instrument, normally select "No."
while the instrument is running. Do you want to stop vacuum system? peak monitoring, etc.
0x1ACC (1116) The column may be damaged if you stop the flow while the pump Stopping carrier gas flow while the vacuum pump is running and a Normally, select "No" to continue carrier gas flow. If there is no column
is running. Do you want to stop the flow? column is connected can damage the column. connected, or if it is acceptable for the column to be damaged, select
"Yes." The carrier gas flow will stop.
0x1ACC (1117) There is little available disk space. Are you sure you want to Very little disk space is available. Check the available disk space from the instrument monitor. If the disk
acquire data? space appears to be insufficient, click on the "No" button to terminate the
operation. Remove unnecessary files, empty the Recycle bin, then backup
and remove data. When sufficient disk space is available, click on "Yes."

0x1ACC (1118) The data cannot be acquired due to insufficient disk space. Very little disk space is available. Check the available disk space from the instrument monitor. If the disk
space appears to be insufficient, click on the "No" button to terminate the
operation. Remove unnecessary files, empty the Recycle bin; then backup
and remove data.
0x1ACC (1119) The data acquisition was stopped due to insufficient disk space. Very little disk space is available. Check the available disk space from the instrument monitor. If the disk
space appears to be insufficient, click on the "No" button to terminate the
operation. Remove unnecessary files, empty the Recycle bin; then backup
and remove data.
0x1ACC (111A) Method cannot be printed because it contains invalid parameters. The operator attempted to print out the method, but there was an error in Check the parameter values.
the parameter values; therefore, the operation was aborted.
0x1ACC (111B) Are you sure you want to stop acquisition? If you stop, the Batch The operator elected to terminate HSS analysis. Batch processing will also be terminated. If this acceptable, click on
will also be stopped. "Yes;" otherwise, click on "No."
0x1ACC (111C) The temperature doesn't go down sufficiently. Do you want to stop You have tried to stop the vacuum pump before the temperature of the To stop the vacuum pump, click the [Yes] button. To cancel, click the
the vacuum pump? ion source decreases to below the specified temperature (default value: [No] button.
100C).
0x1ACC (111D) It cannot be completed to start up the vacuum system. Confirm The vacuum system has failed to automatically startup. Check to see that the rotary pump is operating and that there are no
whether it leaks or not. vacuum leaks.
0x1ACC (111E) GC Error The GC has reported an error. The error should accompany a message sent by the GC. Refer to the
instruction manual for the GC and check the description of and remedy for
that message. Error Message List of GC-2010 Manual (Extraction)
0x1ACC (111F) You cannot set the parameters with this Wizard because MS is not The wizard for setting the GC parameters cannot be used since there is Edit the method using the Method window.
connected. Please set them on the Instrument Parameters window. no connection to the MS detector.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (1120) Before using this Wizard, set the column information in the System No column is selected in the System Configuration window. The window to register the column is open. Select the column to use.
Configuration window.
0x1ACC (1121) The compound table is not made. The compound table has not been created in the current method file. Create a compound table for the current method file.

0x1ACC (1122) Please reset the GC and the Analysis window. A communication error occurred. Close the Analysis window, reset the GC and PC.

0x1ACC (1123) Communication Error. A communication error occurred. Close the Analysis window, reset the GC and PC.

0x1ACC (1124) GC Program started when data acquisition didn't stand by. This error occurs if the GC program is operated (for example, the start Please start when data acquisition is stand by.
button is pushed on the instrument) before GCMSsolution is ready to
acquire the data.
0x1ACC (1125) Do you want to stop forcibly? During data acquisition, batch analysis, or plotting, you have tried to close To close the window, click the [Yes] button. To cancel closing the
the screen while holding down the Shift key. window, click the [No] button.
0x1ACC (1126) MS Instrument is not registered in the Configuration file. You have tried to perform tuning when the MS instrument is not specified Properly set up the system in the system configuration.
in the system configuration.
0x1ACC (1127) MS is not ready. Do you want to start the data acquisition? You have tried to start data acquisition when the MS is not ready. To start the data acquisition, click the [Yes] button. To cancel starting
the data acquisition, click the [No] button.
0x1ACC (1128) Data acquisition was started when MS was not ready. You have started data acquisition before the MS becomes ready. No remedial action is required.

0x1ACC (1129) Select the reagent gas. You have tried to turn ON the reagent gas when no reagent gas port is Select a reagent gas port before turning ON the reagent gas.
selected.
0x1ACC (112A) The Calibration Level # must be less than or equal to the "# of The level number specified on the Sample Login window exceeds the Specify a level number equal to or smaller than the maximum level
Calib. Levels" set in the method. maximum level number set in the quantitative parameters for the method. number, or set a maximum level number equal to or larger than the level
number.
0x1ACC (112B) The column may be damaged if you start the vacuum pump while You have tried to start the vacuum pump when the flow controller is OFF. To start the vacuum pump, click the [Yes] button. To cancel starting the
the flow controller is OFF. Do you want to start the pump? vacuum pump, click the [No] button.
0x1ACC (112C) The column may be damaged if you start the GC System while the You have tried to turn ON the GC system when the flow controller is OFF To start the GC system, click the [Yes] button. To cancel starting the GC
flow controller is OFF. Do you want to start the GC System? during the manual start up or shut down the system. system, click the [No] button.
0x1ACC (112D) Now, automatically starting up. If this window is closed when the You have tried to close the Start/Stop window during the automatic Turn the heater ON manually from the [Startup/Shutdown] window.
vacuum is ready, startup. When the specified temperature is reached, check for air leak-in using the
peak monitor, and wait until the vacuum system stabilizes.
0x1ACC (112E) "Save Monitored Value" is not checked in the GC property of "Save Monitored Value" must be selected in System Configuration to Select the "Save Monitored Value" in System Configuration. How to set is
System Configuration window. You should check the "Save Monitored graph the monitored value of instrument temperature or pressure flow on shown below.
Value" to draw the Monitored Value. chromatogram view during data acquisition. If it is not selected when
"Draw Monitored Value" is selected in the Display Settings window, the
monitored value will not be shown on chromatogram view.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (112F) Carrier gas does not flow so enough. Vacuum Auto Startup The Vacuum Auto Startup was stopped because carrier gas flow was Follow the steps corresponding to the causes above after confirming
sequence has stopped. insufficient. Adequate carrier gas flow can be checked by observing that stable carrier gas flow.
the carrier gas pressure is stable at the flow value set in the GC. In two-
line setup, check that the carrier gas flow in both lines is sufficient. For a
line not set in the flow controller, carrier gas check is not done. Causes of
this error are shown below. 1. Carrier gas leaks. 2. Gas valve is closed.
Carrier gas is empty or pressure to supply is low. 3. Carrier gas pressure
and carrier gas flow set in GC are inappropriate for the column. When the
column length and internal diameter were changed by changing column,
the previous pressure and flow value setting cannot be used.

0x1ACC (1130) Do you want to set the method parameters of the unused When the batch processing is carried out in two line setting, only one line To carry out the analysis using the two-line method, click the [Yes]
Analytical Line to the instruments? is used in batch processing. button. To carry out the analysis using only one line, click the [No] button.

0x1ACC (1131) RP2 doesn't work. When DI is used for the data acquisition, rotary pump2 must work. Start the rotary pump2 in Vacuum Control window.

0x1ACC (1132) Set the Ext. Volume. The value other than 0 has to be set to extracted volume. Set the value other than 0.

0x1ACC (1133) Exit Peak Monitor view before opening Vacuum Control window. [Vacuum Control] button is clicked during Peak Monitor. Please exit Peak Monitor view before opening Vacuum Control window.

0x1ACC (1134) Do you want to stop GC Program simultaneously ? During batch or single data acquisition, abort procedure performed. Click [Yes] normally or [No] to continue GC program only.

0x1ACC (1135) Do you want to go into the ecology mode? The [Ecology Mode] button was clicked. When [Yes] is clicked, this message box is closed, the [Ecology] sub-
window is displayed, and the instrument enters the ecology mode. When
[No] is clicked, this message box is closed, and the screen returns to the
original sub-window.
0x1ACC (1136) Do you want to go into the ecology mode after batch processing The menu item for entering the ecology mode after batch processing When [Yes] is clicked, this message box is closed, and realtime batch
ends? ends is selected. starts. After realtime batch ends, the [Ecology] sub-window is displayed
and the instrument enters the ecology mode. When [No] is clicked, this
message box is closed, and realtime batch starts. The instrument does
not enter the ecology mode after batch processing ends.
0x1ACC (1137) The shutdown method file name is not set. The shutdown method file name is not set. Set the shutdown method file name in the [Ecology settings] sub-
window.
0x1ACC (1138) Air might be leaking into the instrument. Check the injection port. Air exceeding the standard volume has been detected. Air might be When [Yes] is clicked, air leak-in is checked again. When [No] is clicked,
Check for leak-in again? leaking in. The standard volume is sometimes not met also when the Easy sTop is canceled. The injection unit and oven will remain at a low
flowpath has been insufficiently purged. Also, Easy sTop is not compatible temperature. If air leak-in is occurring, check the following:
with the system with an OCI or WBI injection unit installed.
0x1ACC (1139) Temperature remains low. Check in the peak monitor sub-window [Cancel] was clicked during replacement or the air leak-in check. The When the septa or inserts have been replaced, check in the peak monitor
for any air leaking in. injection unit and oven will remain at a low temperature. sub-window for any air leaking in. After checking for air leak-in, manually
increase the injection unit and oven temperature.
0x1ACC (113A) Upload failed. The GC instrument parameters could not be uploaded. Check the details displayed with the message.

0x1ACC (113B) The instrument entered the ecology mode. This message tells the user that the instrument entered the ecology No action needed as this is Information Message
mode.
0x1ACC (113C) The ecology mode was canceled. This message tells the user that the ecology mode was canceled. No action needed as this is Information Message

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Event ID Event Detail Cause of the Event Measures

0x1ACC (113D) The instrument is not ready for data acquisition because it is The data acquisition [Download] button was clicked while the AOC-5000 Click [OK] to cancel preparation for data acquisition. Wait until the AOC-
acquiring data. was operating. 5000 status on the instrument monitor is [Ready], and then prepare for
data acquisition again.
0x1ACC (113E) The instrument is not ready for data acquisition because of an The data acquisition [Download] button was clicked while the AOC-5000 Click [OK] to cancel preparation for data acquisition. Remove the cause
error. was in an error status (ERROR). of the error, and then prepare for data acquisition again.
0x1ACC (113F) Incorrect tray number An unsupported tray number was entered in single run or realtime batch. Re-enter a tray number supported by the auto-sampler and sample rack
in use.
0x1ACC (1140) Error has occurred in instruments. Error has occurred in AOC-5000/AOC-6000. Refer the instrument manual of AOC-5000/AOC-6000.

0x1ACC (1141) Invalid injection volume. Injection volume is out of range. Unit of injection volume is micro liter. Check the injection volume in case
of head space syringe adapter. Set 1 as an injection volume in case of
SPME syringe adapter.
0x1ACC (1142) The state of Replacing continues. Please click the Complete button The state of Replacing continues. Continuing could damage the column. Promptly stop the replacement
when the replacing finishes. process and click the [Complete] button. Please click the Cancel button to
cancel the Easy sTop.
0x1ACC (1143) Start data acquisition even though the RF heater is set to off? An RF heater error has occurred, resulting in the RF heater turning off. [Yes]: Executes data acquisition in the current state. [No]: Stops data
acquisition. Caution: Before executing data acquisition, make sure that
tuning has been executed with the RF heater off. If the on/off state of the
RF heater differs at data acquisition and at execution of tuning, shifting of
the mass spectrum peak axis might occur. To set the RF heater to on, turn
the GCMS instrument off then back on again. If the same RF heater error
re-occurs after turning the power off then back on again, contact your
Shimadzu representative.
0x1ACC (1144) Can not shutdown Windows because GCMSsolution is running. Windows cannot shut down because GCMSsolution is connected to the Exit GCMSsolution, allow the instrument to disconnect properly, and then
instrument. shut down the PC.
0x1ACC (1145) Detector is not set to the line of system configuration. Set up The configuration of the connected instrument and the configuration of Display the [System Configuration] window and reconfigure the
configuration again. the instrument in the GCMSsolution system configuration file do not instrument configuration.
match.
0x1ACC (1146) Hydrogen Carrier gas is used. Please loosen the knob of a front If hydrogen gas accumulates inside the vacuum chamber, it could When hydrogen gas is used, loosen the knob on the front door
door completely for safety. potentially ignite. completely, except when the vacuum pump is operating.
0x1ACC (1147) The instrument releases the sleep mode. Please wait a while. The instrument is in sleep mode. Sleep mode must be canceled. Please wait a while.

0x1ACC (1200) This file (file name) is being used in the (window name) Window The selected file is in use in the window displayed in the message. To close the file in question, then open it in the target window, select the
by the User [(user name)]. Close this file, or open and read only, or [Close then Open] button, or, to open it as a read-only file in the target
Cancel. window, select the [Open as Read Only] button. Click Cancel to cancel the
operation.
0x1ACC (1201) This file (file name) is being used in the (window name) Window. The selected file is in use in the window displayed in the message. To close the file in question, then open it in the target window, select the
Close this file, or open and read only, or Cancel. [Close then Open] button, or, to open it as a read-only file in the target
window, select the [Open as Read Only] button. Click Cancel to cancel the
operation.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (1202) This file (file name) is being used in System#(system number) The selected file is in use in the window displayed in the message. To close the file in question, then open it in the target window, select the
(window name) Window by User [(user name)]. Close this file, or open [Close then Open] button, or, to open it as a read-only file in the target
and read only, or Cancel. window, select the [Open as Read Only] button. Click Cancel to cancel the
operation.
0x1ACC (1203) This file (file name) is being used in System#(system number) The selected file is in use in the window displayed in the message. To close the file in question, then open it in the target window, select
(window name) Window. Close this file, or open and read only, or Cancel. [Close then Open] button, or, to open it as a read-only file in the target
window, select the [Open as Read Only] button. Click Cancel to cancel the
operation.
0x1ACC (1204) GCMS Real Time Analysis Application will be closed. The user has selected to close the application. Select "OK" when to exit the application and "Cancel" to keep the
application open.
0x1ACC (1300) Start Batch Processing (Data Acquisition) This message confirms that batch processing has begun in the GCMS No action needed as this is Information Message
Real Time Analysis Window.
0x1ACC (1301) Stop Batch Processing (Data Acquisition) This message confirms that batch processing was terminated in the No action needed as this is Information Message
GCMS Real Time Analysis Window.
0x1ACC (1302) End Batch Processing (Data Acquisition) This message informs the operator that batch processing in the GCMS No action needed as this is Information Message
Real Time Analysis Window has been completed.
0x1ACC (1303) Start Batch Processing (Postrun Analysis) This message confirms that batch processing has begun in the GCMS No action needed as this is Information Message
Postrun Analysis Window.
0x1ACC (1304) Stop Batch Processing (Postrun Analysis) This message confirms that batch processing was terminated in the No action needed as this is Information Message
GCMS Postrun Analysis Window.
0x1ACC (1305) End Batch Processing (Postrun Analysis) This message informs the operator that batch processing in the GCMS No action needed as this is Information Message
Postrun Analysis Window has been completed.
0x1ACC (1306) Start from row#. To start first row, Select "No". This message confirms that the analysis will begin with the Batch Table Click on "Yes" to begin with the row number displayed. Click on "No" to
row displayed. begin operation from line 1. Click on "Cancel" to terminate batch
processing. Specify the starting Batch row number in the Start Row tab of
the "Settings" window. (Select Settings from the table right-mouse menu.)

0x1ACC (1307) Specify Method File. The method file name has not been specified in the Batch Table. Click on the arrow in the Method File column; then select the method file
name. Alternately, type in the method file name.
0x1ACC (1308) Specify Data File. The data file name has not been specified in the Batch Table. Click on the arrow in the Data File column; then select the data file name.
Alternately, type in the data file name. For data acquisition, a data file by
that name will be created. For batch processing in the GCMS Postrun
window, an existing data file will be re-processed.
0x1ACC (1309) Specify Report Format File. The report format file name has not been specified in the Batch Table. Click on the arrow in the Report File column; then select the report
format file name. Alternately, type in the report format file name.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (130A) Batch processing to be stopped. Do you want to stop data Batch processing in progress in the GCMS Real Time Analysis window To immediately terminate data acquisition in progress and stop batch
acquisition immediately? [Yes] Stop data acquisition now. [No] Wait until was terminated. Select how to terminate the data acquisition. processing, click on "Yes." To finish the current data acquisition run, then
data acquisition is completed. [Cancel] Cancel stopping of the batch. stop batch processing, click on "No." When the "Cancel" button is
pressed, batch processing and data acquisition will continue. (To
terminate the data acquisition for the current row only, and resume batch
processing with the next row, click on the Real Time Analysis window to
activate it, and select Stop from the data acquisition window.)
0x1ACC (130B) Enter Batch Table contents. Batch processing was initiated with an empty Batch Table. Complete the Batch Table information, or open a previously created
batch file.
0x1ACC (130C) Failed to create a QA/QC file. The operator attempted to create a QA/QC file, but the output file could Close the other file.
not be created. Another file with the same name may be in use in another
window.
0x1ACC (130D) Failed in QA/QC Processing. The QA/QC execution failed for an unknown reason. Check the QA/QC settings. If correct, try the following:

0x1ACC (130E) Do not use .htm as an extension. The .htm file extension has been specified as the output file name The output file is a text file and cannot use the .htm file extension. Refer
extension in the QA/QC settings. to QA/QC settings for further information.
0x1ACC (130F) Batch processing was stopped because of the system check result. A system check was carried out during batch processing and the results The evaluation parameters are specified in the Action column in the
were evaluated. Batch processing was then terminated based on the Batch Table.
Action settings.
0x1ACC (1310) Batch processing was paused because of the system check result. A system check was carried out during batch processing and the results The evaluation parameters are specified in the Action column in the
were evaluated. Batch processing was then terminated based on the Batch Table.
settings.
0x1ACC (1311) The user program was executed because of the system check A system check was carried out during batch processing and the results The evaluation parameters are specified in the Action column in the
result. were evaluated. The user program was then executed based on the Action Batch Table.
settings.
0x1ACC (1312) Batch processing was stopped because of the QA/QC result. QA/QC was executed during batch processing and the results were The evaluation parameters are specified in the Action column in the
evaluated. Batch processing was then terminated based on the Action Batch Table.
settings.
0x1ACC (1313) Batch processing was paused because of the QA/QC result. QA/QC was executed during batch processing and the results were The evaluation parameters are specified in the Action column in the
evaluated. Batch processing was then paused based on the Action Batch Table.
settings.
0x1ACC (1314) The user program was executed because of QA/QC result. QA/QC was executed during batch processing and the results were The evaluation parameters are specified in the Action column in the
evaluated. The user program was then launched based on the Action Batch Table.
settings.
0x1ACC (1315) Failed to execute user program. The specified user program does not exist, or it may be unavailable. Confirm that the specified user program exists. Check whether it can be
executed. The user program settings are specified in the Batch Table and
in the Batch Action window.
0x1ACC (1316) [Initialize Calibration Curve] is not specified at Standard Type A "Standard" Sample Type creates a calibration curve. If the previous Click on "Yes" to clear the previous calibration curve. This sets the first
setting. Specify [Initialize Calibration Curve]? calibration curve is not cleared, new calibration points will be added to the row of a series of "Standard" Sample Types to "Initialize Calibration
previously created calibration curve. Confirm whether this is acceptable. Curve." If "No" is selected, new calibration points are added to the current
method calibration curve. For further information, refer to the Sample
Type in GCMSSolutions Help.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1317) The hardware configuration for this method is different from the The method file was created under a different system configuration. In Click on the "OK" button to match the method file configuration to the
current instrument configuration. The measurement condition in the order to run data acquisition, it is necessary to modify the measurement current configuration, or click on "Cancel" to exit. When "OK" is selected,
method file is modified according to the current instrument configuration. condition to fit the current system configuration. Units which differ the measurement condition in the method file is modified according to the
between the current configuration and the one when the method file was current instrument configuration. (Note) If the current system
created are shown in brackets [ ]. configuration is GC/MS/MS and measurement conditions in the method
file for Single MS were adjusted, regions that exceed the 16 channels of
the SIM event are divided into multiple events. Also, if the current
system configuration is Single MS and measurement conditions in the
method file for GC/MS/MS were adjusted, unusable events in the MS
table are deleted in single MS.
0x1ACC (1318) Level# is too large. The level number set in the Batch Table exceeds the maximum level Either set the level number in the Batch Table to a value below the
number set in the method file for that row. maximum number of levels, or change the maximum number of levels in
the Quantitative Parameters of the method file.
0x1ACC (1319) The Injection Volume is not valid. Change it to correct value An value which is invalid for the autosampler specified in the To automatically adjust the value, click on the "Yes" button. To exit batch
automatically? configuration has been set in the Batch Table injection volume column. processing, click on the "No" button.
0x1ACC (131A) The Vial# is not valid. An value which is invalid for the autosampler specified in the Change the value to a valid value.
configuration has been set in the Batch Table vial number column.
0x1ACC (131B) This Tuning File has no tuning results in current system Tuning results are not saved to the tuning file used in data acquisition. In Perform auto tuning using the current system configuration settings with
configuration. You should run the Auto Tuning. GC/MS/MS, if the setting for whether to enable or disable the [Use CID respect to the tuning file used in data acquisition. If the tuning file used in
Gas] check box is changed in the system configuration, a tuning file that data acquisition is for batch analysis, the file is set to the [Tuning File]
has been tuned in the system configuration settings must be used. field in the batch table. For single analysis, the file is set to [Tuning File]
Autotuning results with the CID gas switched OFF are required for in the [Sample Login] window. If a tuning file is not set, the tuning file
acquiring data using a method file that does not use CID gas, even if the saved from the last time tuning was performed is used automatically. If
[Use CID Gas] checkbox is selected in system configuration settings. acquiring data with the [Use CID Gas] checkbox selected in system
configuration settings and using a method file that does not use CID gas,
then perform autotuning with the [Perform Auto Tuning Even with CID
Gas OFF] checkbox selected.
0x1ACC (131C) The same data filename exists in the Batch Table. Two or more data files with same name have been set in the Batch This is not allowed when acquiring data with a batch. However, files that
Table. are being reprocessed in a Batch Table can be specified more than once.
0x1ACC (131D) Failed to copy report format file to data file. During batch processing, the report format file failed to be copied to the The report format file may be corrupt. Close all applications and execute
data file. Windows Scan Disk. If the problem persists, re-create the report format
file.
0x1ACC (131E) Cannot identify any file. The operator tried to edit the method for the current row, or attempted to Confirm whether a file was properly specified for the current row.
perform data analysis; because no file name was specified for the row,
the file cannot be identified.
0x1ACC (1320) Execute Daily Shutdown after batch processing ends. Daily Shutdown was executed after the completion of batch processing, No action needed as this is Information Message
as specified by selecting "Daily Shutdown after Last Batch" from the
Batch menu.
0x1ACC (1321) You cannot close the windows while a batch is in progress. The operator attempted to close the batch processing window or the Terminate batch processing first, then close the window.
application while batch processing was in progress.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (1322) Row# xxx was skipped. When carrying out data acquisition using a HSS, no vial was present for No action needed as this is Information Message
the vial number indicated. Therefore, that row was skipped.
0x1ACC (1323) Invalid Vial# for using Head Space Gas Sampler. The vial number settings in the Batch Table are not in increasing order. When using a HSS, the vial numbers must always be in increasing order,
or be the same as the previous vial number.
0x1ACC (1324) Stop batch processing? Batch processing termination was executed while in progress in the To terminate batch processing, click on "Yes." To allow the batch to
GCMS Real Time Analysis window. This message is displayed when data continue, click on "No."
acquisition has already been completed or before it starts.
0x1ACC (1325) Stop batch processing and data acquisition? The termination of data acquisition using a HSS was selected while batch To terminate batch processing and data acquisition, click on "OK." Click
processing was in progress. When using a HSS, batch processing cannot on the "Cancel" button to allow batch processing and data acquisition to
continue when the data acquisition has been terminated. continue.
0x1ACC (1326) Data has not yet been acquired for selected data file. A row from the Batch Table was selected for processing, but data has not Select data files which have already been acquired.
yet been acquired for the selected data file.
0x1ACC (1327) You must start batch processing from the top row when using Batch Table Settings specify that processing is to begin from a specific Select Start on Row #1 in the Batch Table Settings.
Head Space Gas Sampler. row number, but when a HSS is used for analysis, only the first row can
be specified.
0x1ACC (1328) The data acquisition of row# was stopped. This message is shown when data acquisition was terminated while The row number at which the data acquisition stopped is saved in the log
batch processing is in progress, or when it has been terminated for some file.
other reason.
0x1ACC (1329) "Setting/Start Row" should be set to ODD number.This batch table An odd-numbered row is specified for the starting row of the batch table For bath processing under dual line setting, the two lines are run
will start from one row previous to setting. for dual line setting. simultaneously. Therefore, the start row must be the first row of the batch
table. To run the batch processing starting with the immediately preceding
row, click the [OK] button. To cancel this, click the [Cancel] button.

0x1ACC (1330) Batch will start at Row# -1,2 (If you want to start at Row 1, choose This is a prompt to confirm that you have specified running simultaneous To start with the indicated row number, click the [Yes] button. To start
No). 2-line analysis starting with the 2nd row. with the first row (1-1,1-2), click the [No] button. To cancel the batch
processing, click the [Cancel] button.
0x1ACC (1331) The dual line batch table can't be processed under the current You have tried to perform batch processing under a batch table Perform your batch processing in accordance with the system
instrument configuration. specifying dual- line analysis, although single-line analysis is selected in configuration or set up the system configuration so as to enable your
the current system configuration. batch processing.
0x1ACC (1332) You cannot set same vial# at line1 and line2. You have specified the same vial number for the rows of the batch table, Specify different vial numbers for the rows that will be executed
which will be simultaneously executed. simultaneously.
0x1ACC (1335) The extension of data file doesn't apply for the current The data file extension is not consistent with the detector type specified If the detector type selected in the system configuration is MS, specify an
configuration. If the configured detector is MS, set the extension to in the system configuration. extension of QGD. If GC, specify an extension of GCD.
"QGD", if GC detector, set "GCD".
0x1ACC (1336) Inappropriate Sample Type is set. Confirm it in the QA/QC method The sample type specified in the batch table is not included in the Check the sample type using in the QA/QC method parameter and then
parameter window. method. select a sample type that is included in the method.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (1337) Although the System Check is set up on the batch table, there is Although it is set up so that the system check may be performed on the Please give the execution right of the system check to you or delete the
no execution right of System Check. batch table, you don't have the execution right of the system check. setup of the system check on the batch table. It is performed as follows in
order to delete the setup of the system check on the batch table. 1) The
cell to which the system check is set on the batch table is clicked, and the
lower arrow displayed on the right end in a cell is clicked. 2) Since the
system check window is displayed, all check marks, such as
"Maintenance", "MS Check", and "Report Out", are erased. Please consult
with a system administrator about grant of system check execution right.

0x1ACC (1338) The sample has been re-injected because of QA/QC result. Although it is set up so that the system check may be performed on the Please give the execution right of the system check to you or delete the
batch table, you don't have the execution right of the system check. setup of the system check on the batch table.
0x1ACC (1339) The sample of row# xxx has run because of QA/QC result. This message means that the analysis displayed row No. was executed in No action needed as this is Information Message
accordance with the specification of Action triggered by QA/QC result.
0x1ACC (133A) The sample of row# XXX-1,2 has run because of QA/QC result. This message means that the analysis displayed row No. was executed in No action needed as this is Information Message..
accordance with the specification of Action triggered by QA/QC result.
0x1ACC (133B) Set the HS parameters of method files to unified. In batch processing using HS, HS analysis parameters in method files Set the HS parameters of the method files used in the batch file to the
must be unified in a batch file. same values with the files of all the methods. Batch queue is available to
perform a continuous data acquisition under different HS conditions.
Different HS parameters can be specified in different batch file. You can
run data acquisition continuously when the method files with different HS
parameters are set in the respective batch files and they are registered in
the Batch queue. The procedure of data acquisition using HS

0x1ACC (133C) The "GC Cycle Time" of HS parameters is set to shorter the "GC GC Cycle Time, one of the HS parameters, in the method is set to a time Reset these parameters so that the GC Cycle Time becomes longer than
Analysis Time". shorter than the set time for GC Analysis Time the GC Analysis Time.
0x1ACC (133D) The "GC Cycle Time" of HS parameters is set to shorter the "GC GC Cycle Time, one of the HS parameters, in the method is set to a time Reset these parameters so that the GC Cycle Time becomes longer than
Analysis Time"+"Cooling Time". shorter than the total time of GC Analysis Time plus Cooling Time. Cooling GC Analysis Time + Cooling Time.
Time is set to 10 minutes when the initial temperature for the column
oven is 50 degC or higher and 15 minutes when it is lower than 50 degC.

0x1ACC (133E) The "GC Cycle Time" of HS parameters is set to shorter the Thermostatting Time, one of the HS parameters, in the method for MHE Reset these parameters so that the GC Cycle Time becomes longer than
"Thermostatting Time". Please change "GC Cycle Time" or mode analyses is set to a time shorter than the set time for GC Analysis the GC Analysis Time.
'"Thermostatting Time". Time.
0x1ACC (133F) The "GC Cycle Time" of HS parameters is set to shorter the Thermostatting Time, one of the HS parameters, in the method for MHE Reset these parameters so that Thermostatting Time becomes longer
"Thermostatting Time'"+"Cooling Time". mode analyses is set to a time shorter than the total time of GC Analysis than GC Analysis Time + Cooling Time.
Time plus Cooling Time. Cooling Time is set to 10 minutes when the initial
temperature for the column oven is 50 degC or higher and 15 minutes
when it is lower than 50degC.
0x1ACC (1340) The values of "Temperature Zone(Oven,Needle,Transfer)" in HS The values for HS parameters Oven, Needle, and Transfer of Set the values for Temperature Zone and GC Injection Port to satisfy the
parameters and "GC Injection Port Temperature" are not in asending Temperature Zone and a GC parameter GC. Injection Port Temperature following expression. (Oven Temp.) < (Needle Temp.) = < (Transfer
order. Do yo want to continue? are not set in ascending order. Temp.) = < (GC Injection Port Temperature)

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1341) The Data File is renamed because the same filename already When there exist same file name in starting data acquisition, the file No action needed as this is Information Message..
exists. name will be automatically renamed and the data acquisition will be
continued. Such processing will be occurred in the case of re-injection in
batch processing.
0x1ACC (1342) "Interface Temp." has been set over the limit in following method "Interface Temp." of MS Parameters has been set over the limit in Please carry out the Batch processing again after editing the method file
file. Please set "Interface Temp." of the method file again. displayed method file. to set "Interface Temp." within the limit of Configuration.
0x1ACC (1343) "Column Oven Temperature" has been set over the limit in "Column Oven Temperature" in the method file has been set over the Please carry out the Batch processing again after editing the method file
following method file. Please set "Column Oven Temperature" of the limit of Configuration. to set "Column Oven Temperature" within the limit of Configuration.
method file again.
0x1ACC (1344) "Injection Temp." has been set over the limit in following method "Injection Temp." of GC Parameters has been set over the limit in Please carry out the Batch processing again after editing the method file
file. Please set "Interface Temp." of the method file again. displayed method file. to set "Injection Temp." within the limit of Configuration.
0x1ACC (1351) Save current batch file to run batch processing. [Start] button is clicked without saving the batch file. When selecting [Yes], the batch file is saved and batch processing is
started. When selecting [Cancel], the batch processing is stopped.
0x1ACC (1352) The line 2 batch table can't be processed under the current [The line 2 batch table was processed in the 1 line setting of instrument Select [Batch] menu > [settings] to display [settings] window and
instrument configuration. configuration. change the [Type] to [Line 1]. After that, start the batch processing..
0x1ACC (1353) The row above the row currently executing data acquisition cannot An already executed row was set in the [Select Batch Execution Range] Set a row in the execution range with already executed rows excluded.
be executed. sub-window during a pause.
0x1ACC (1354) Invalid format set to [Selected Row(s)] An invalid row was set. A hyphen (-) is used to specify continuous rows. Example: 2-5 When
specifying non-continuous rows, delimit row numbers with a comma (,).
Example: 3,5,7 A combination of both delimiters also is allowed. Example:
2-5,7,10,15-20
0x1ACC (1355) Realtime batch ended since a Goto action row was not selected as An attempt was made to execute data acquisition on a specified row Set so that the row number specified by the Goto action is included in the
an execution row. number according to a specified action from the QA/QC check result. execution rows.
However, realtime batch ends since the row number was not included in
the execution rows.
0x1ACC (1356) The data file cannot be found in some rows. Continue postrun This is displayed when a data file set in postrun batch cannot be found in To continue processing, click [Yes], and to cancel processing, click [No].
batch? some rows.
0x1ACC (1357) The output of PDF file was not completed in set time. The batch PDF file output did not complete even though the PDF file output wait Execution of batch processing will be continued. At present, there is no
processing is continued. time elapsed. Probable causes are that the PDF file about to be output is remedy for this error. If the PDF file about to be output is already open in
already open in other software, the PC is subject to a heavy processing other software, close this software before proceeding to the next
load or there is not enough memory. operation. Exiting any currently active software other than GCMSsolution
beforehand is recommended. CPU and memory usage can be checked on
Windows XP by right-clicking on the [Performance] tab page of [Task
Manager]. To open [Task Manager], right-click on the taskbar and select
[Task Manager] on the menu.
0x1ACC (1358) The data file could not be converted since a chromatogram is not When data acquisition is started and data measurement is canceled This file will not be converted and processing will be continued. At
recorded to it. before the data acquisition start time is reached, a data file not registered present, there is no remedy for this error.
with a chromatogram is created. An attempt was made to convert this file.

0x1ACC (1359) The current Batch Table cannot be executed on a Twin Line MS A Batch Table of type "Line2" or "Line1 & Line2" was executed in the Click [Settings] on the [Batch] menu, change [Type] to [Line1] in the
system. Twin Line MS system environment. [Settings] sub-window, and then start batch processing.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (135A) A method file containing a different introduction line is set. A method file containing a different introduction line is set to the Batch When using an HS in a Twin Line MS system environment, set the same
Table. introduction line in the method file specified in a single batch file. To
perform data acquisition on a different introduction line when using an HS
in a Twin Line MS system environment, use batch queue. With a different
batch file, data acquisition can be performed continuously if a batch file is
made for each of the introduction lines to perform measurement on and
these are registered to the batch queue since method files with different
introduction lines can be specified.
0x1ACC (135B) Start row is over the maximum row number. Stop Batch The row number set in the "Start from #"(batch settings) exceeds the Check the number set in the "Start from #" in the batch settings, and set
Processing(If you start first row, Select "No"). maximum row in the batch table. a number within the maximum row of the batch table.
0x1ACC (135C) Batch processing was stopped because the start row is over the The row number set in the "Start from #"(batch settings) exceeds the Check the number set in the "Start from #" in the batch settings, and set
maximum row number. maximum row in the batch table. a number within the maximum row of the batch table.
0x1ACC (135D) [Use CID Gas] in the system configuration is set to off. Set the When [Use CID Gas] is off, only the [Q3 Scan] or [Q3 SIM] acquisition Either change the acquisition mode in MS parameters in the method file
acquisition mode in MS parameters in the method file to either [Q3 Scan] mode can be used. to [Q3 Scan] or [Q3 SIM], or set [Use CID Gas] in the system
or [Q3 SIM]. configuration to off.
0x1ACC (135E) Start realtime batch even though the RF heater is set to off? An RF heater error has occurred, resulting in the RF heater turning off. [Yes]: Executes realtime batch in the current state. [No]: Stops realtime
batch. <Caution> Before executing realtime batch, make sure that tuning
has been executed with the RF heater off. If the on/off state of the RF
heater differs at realtime batch and at execution of tuning, shifting of the
mass spectrum peak axis might occur. To set the RF heater to on, turn the
GCMS instrument off then back on again. If the same RF heater error re-
occurs after turning the power off then back on again, contact your
Shimadzu representative.
0x1ACC (135F) Set identical injection volume in the batch table. Different injection volume is set to each line in a batch file. Set identical injection volume in a batch table in case of headspace
analysis. Batch queue is available for data measurement using different
injection volume.
0x1ACC (1360) Please set the number of repeats for the vial Nos. up to 9. With data acquisition in the MHE mode, the number of repeats of the vial Set the number of repeats for the vial Nos. to 9 or less.
No. for the batch is set higher than 9.
0x1ACC (1361) Are you sure you want to cancel the realtime batch and batch An attempt to cancel processing was made before the headspace Click [Yes] to cancel the realtime batch and batch queue, or click [No] to
queue? sampler was ready for data acquisition. wait until the headspace sampler is ready for data acquisition.
0x1ACC (1363) Can't pause the batch acquisition because the remaining time of Can't pause the batch acquisition because the remaining time of current Pause the batch acquisition during the remaining time of data acquisition
current data acquisition is too short. data acquisition is less than two minutes. is longer than two minutes when using HSS / AOC-6000.
0x1ACC (1400) HSS is not connected. A communications failure prevented communication with the Head space Check the cable, connections, and the power switch and supply.
sampler.
0x1ACC (1401) Cannot read HSS system configuration. Incorrect setting of method or batch table. Set the method. If this error appears after the setting, contact your
Shimadzu Service Representative.
0x1ACC (1402) Don't read HSS system. The system configuration information could not be obtained from the Check the cable, connections, and the power switch and supply.
head space sampler.
0x1ACC (1403) Don't read HSS status. The status information could not be obtained from the head space Check the cable, connections, and the power switch and supply.
sampler.
0x1ACC (1404) Failed to set HSS Method. The method settings about head space sampler has not been specified. Specify a method settings of head space sampler.

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Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1405) Can not run HSS. The RUN command could not be set to the head space sampler. Check the cable, connections, and the power switch and supply.

0x1ACC (1406) Can not stop HSS The STOP command could not be set to the head space sampler. Check the cable, connections, and the power switch and supply.

0x1ACC (1407) Can not reset HSS. The RESET command could not be set to the head space sampler. Check the cable, connections, and the power switch and supply.

0x1ACC (1408) Failed to retrieve STAND-BY status on HSS. The command could not be set during the stop process. Check the cable, connections, and the power switch and supply.

0x1ACC (1410) HSS is busy. The command could not be set because the head space sampler is busy. Wait for a while; then perform the operation.

0x1ACC (1411) Memory failure occurred in HSS. The memory error occurred in head space sampler. Inform your nearest service if the error recurs.

0x1ACC (1412) Needle motor time-out Needle motor did not reach position within the desired time. Inform your nearest service if the error recurs.

0x1ACC (1413) Vial lift time-out Vial lift did not reach position within the desired time. Inform your nearest service if the error recurs.

0x1ACC (1414) Magazine motor time-out Magazine motor did not reach position within the desired time. Inform your nearest service if the error recurs.

0x1ACC (1415) Oven motor time-out Oven motor did not reach position within the desired time Inform your nearest service if the error recurs.

0x1ACC (1416) Magazine(Rack) is full. No vial location free to unload the sample vials from the oven.(Occurs Confirm that there is a free vial locationthe and try again.
during the initialization)
0x1ACC (1417) Unknown error has been detected in HSS. Unknown error occurred in the head space sampler. Power cycle the Head space sampler. Inform your nearest service if the
error recurs.
0x1ACC (1418) Oven motor starting-up error Oven motor was interrupted during start phase. Inform your nearest service if the error recurs.

0x1ACC (1419) Magazine motor starting-up error Magazine motor was interrupted during the start phase. Inform your nearest service if the error recurs.

0x1ACC (141A) Oven temperature control error Error in the oven heater electrical control. Inform your nearest service if the error recurs.

0x1ACC (141B) Needle temperature control error Error in the needle heater electrical control. Inform your nearest service if the error recurs.

0x1ACC (141C) Transfer temperature control error Error in the transfer tube heater electrical control. Inform your nearest service if the error recurs.

0x1ACC (141E) Oven sensor shorted Short circuited oven heater temperature sensor. Inform your nearest service if the error recurs.

0x1ACC (141F) Needle sensor shorted Short circuited needle heater temperature sensor. Inform your nearest service if the error recurs.

0x1ACC (1420) Transfer sensor shorted Short circuited transfer tube temperature sensor. Inform your nearest service if the error recurs.

0x1ACC (1422) Oven sensor open error Temperature sensor for the oven heater received no signal. Inform your nearest service if the error recurs.

0x1ACC (1423) Needle sensor open error Temperature sensor for the needle heater received no signal. Inform your nearest service if the error recurs.

0x1ACC (1424) Transfer sensor open error Temperature sensor for the transfer tube heater received no signal. Inform your nearest service if the error recurs.

0x1ACC (1426) Oven fuse blown Oven heater fuse blown, temperature limit exceeded. Inform your nearest service if the error recurs.

0x1ACC (1427) Needle monitor shorted Needle unit monitor short circuited. Inform your nearest service if the error recurs.

0x1ACC (1428) Transfer monitor shorted Transfer tube monitor short circuited. Inform your nearest service if the error recurs.

0x1ACC (1429) Needle monitor open Needle heater monitor received no signal. Inform your nearest service if the error recurs.

0x1ACC (142A) Transfer monitor open Transfer tube monitor received no signal. Inform your nearest service if the error recurs.

0x1ACC (142B) Oven unload error After downloading a vial, the vial-sensor could not recognize any vial on Inform your nearest service if the error recurs.
the position.
0x1ACC (142C) Operator loading mistake On the position, where the instrument wanted to download a vial, a vial Remove the vial.
was yet found.

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Event ID Event Detail Cause of the Event Measures

0x1ACC (142D) Command is ignored. This error will be responded, if a function was called, or a command was Wait for a while; then perform the operation.
received under wrong conditions, i.e. start of Prioriy Run during standby,
etc.
0x1ACC (142E) HSS not seized by controller It is possible that a communications failure prevented communication Restart Windows. Power cycle the Head space sampler if the error
with the Head space sampler. recurs.
0x1ACC (1440) Specified vial is not found. The vial specified in the Batch Table vial number column is not found. Set a valid vial.

0x1ACC (1441) HSS waiting for External Ready. Head space gas sampler is waiting for external ready signal. When head If GC or MS is under analysis when the message is displayed, the GC
space gas sampler is ready to inject sample but gas chromatograph or cycle time of HSS method parameters may be short. Change larger
mass spectrometer is not ready, this message will be displayed. In this interval to GC cycle time in next analysis. GC cycle time should be larger
case thermostat time or pressurization time is extended, so that the than GC temperature program plus cooling time and equilibrium time. If
analysis may not be run following the method parameters. some errors occur in GC or MS, remove the causes of them.
0x1ACC (1442) HS is Error Condition. (Check HS) Error occured in HS instrument, HS has stopped as error. If there is no bial, stop the analysis, set the bial, and re-start. On the other
error, check the cause and remedy with the "Trouble shooting" section in
HSS User's Manual.
0x1ACC (1443) HSS Ext. Thermostatting. Head space gas sampler is waiting for external ready signal. When head If GC or MS is under analysis when the message is displayed, the GC
space gas sampler is ready to inject sample but gas chromatograph or cycle time of HSS method parameters may be short. Change larger
mass spectrometer is not ready, this message will be displayed. In this interval to GC cycle time in next analysis. GC cycle time should be larger
case thermostat time or pressurization time is extended, so that the than GC temperature program plus cooling time and equilibrium time. If
analysis may not be run following the method parameters. some errors occur in GC or MS, remove the causes of them.
0x1ACC (1444) HSS is Error Condition. (Check HSS) An error was notified from the HS-20 instrument. This error is accompanied by a message sent from the HS-20 instrument.
If a different error is displayed, refer to the description in the
Troubleshooting section of the HS Instruction Manual corresponding to
the HS error number indicated in the sub-message for that error.
0x1ACC (1445) HSS issues a warning. (Check HSS) A warning was notified from the HS-20 instrument. This warning is accompanied by a message sent from the HS-20
instrument. Check the content of this warning message and remedy the
warning according to the Instruction Manual provided with the HS-20
instrument.
0x1ACC (1446) HS-20 Communication error. Failed to connect to the HS-20. Check that the HS-20 power supply is allocated, that the power is turned
ON, that USB cables between the HS-20 and PC are properly connected,
and that the operating environment (OS, drive settings for the
communication devices, etc.) is normal. Exit the GCMS Real Time Analysis
program and then reinsert the USB cable. Restart the program.
0x1ACC (1447) Check the condition of the power plug. It Continues using a lot of electricity. Confirm the plug for power supply because it may cause ignition unless it
is not plugged in properly.
0x1ACC (1500) Please enter a value between 10 and 200. A value outside the range was entered. Enter a value within the range.

0x1ACC (1501) Failed to create object. Make sure the object is entered in the The object could not be created. There may be insufficient memory; close any other applications or restart
system registry. Windows. If the problem still persists, the registry may have become
corrupted. Reinstall the software.
0x1ACC (1502) Item is positioned outside of printable range of page. The item is positioned off of the page. Position the item onto the page.

Annexure-2 [Page52 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1503) Maximum page# is 100. The operator tried to add more than 100 pages. The maximum number of editable pages is 100. You cannot exceed 100
pages.
0x1ACC (1504) Minimum page# is 1. The operator tried to delete page 1. A report must contain at least one page.

0x1ACC (1505) Cannot launch REPORT.EXE. It is missing or Windows System is The printing process failed. There may be insufficient memory; close any other applications. Restart
damaged. Windows.
0x1ACC (1506) Please set the width of items over 5 mm. A width value less than 5 mm was entered. Set the width items to at least 5 mm.

0x1ACC (1507) Please set the height of items over 5 mm. A height value less than 5 mm was entered. Set the height of items to at least 5 mm.

0x1ACC (1508) Delete page ? The operator has elected to delete the page. All the items on the page No action needed as this is Information Message.
will also be deleted.
0x1ACC (1509) Are you sure you want to change the default report format? The user tried to save a default format. Confirm message before to change.

0x1ACC (150A) Distiller is not installed. Acrobat Distiller is not installed. Please install Acrobat Distiller.

0x1ACC (150B) PDF Writer is not installed. Acrobat PDF Writer is not installed. Please install Acrobat PDF Writer.

0x1ACC (150C) PostScript driver is not installed. PostScript driver is not installed. Please install postscript driver following the "PDF Output" Chapter in
GCMSsolution software guide.
0x1ACC (150D) Change new language default format? The language has been switched between Japanese and English in the If you press the [Yes] button, the display language will be changed to the
report item properties. default format of the selected language.
0x1ACC (150E) Please select Acquisition Mode. The measurement mode for outputting reports is not selected. Select the required measurement mode.

0x1ACC (1600) Next Parameter will be set to default value because it was out of The value of the setting was out of range. Click on the "OK" button to set the value to its default value.
range.
0x1ACC (1601) The setting value is outside the allowable range. The setting value was outside the allowable range. Edit the method again to change the corresponding setting value. If the
detector voltage is out of range, the sum of the detector voltage in the
tuning results plus the [Relative to the Tuning Results] specified in the
instrument method is not within the allowable setting range for absolute
value in the detector voltage. Confirm both of these settings.
0x1ACC (1700) Please enter the column information. A column has not been selected, or the column length, diameter, and Click on the "Settings" button and select a column from the "Registered
maximum temperature limit have not been entered. Columns" table. If the desired column is not listed in the table, click on the
"Add" button and enter the column parameters. The parameters of a
selected column are shown in the "Selected Column" area. If the column
parameters have not been entered, specify them in the selected row.
0x1ACC (1701) Please select the detector. A detector has not been selected. Select a detector.

0x1ACC (1703) Please select GC first. The operator attempted to select an autosampler, injection port, or Select a GC first.
column prior to selecting a GC.
0x1ACC (1704) Please select the injection port. A GC has been selected, but not the injection port. Select an injection port.

0x1ACC (1705) Please select the column. A GC has been selected, but not a column. Select a column.

0x1ACC (1706) The injection port or the column is not selected. Is this OK? A GC has been selected, but not an injection port or the column. If the injection port or column does not need to be selected, click on
"OK;" to select these items, click on "No."

Annexure-2 [Page53 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1707) The column information has not been entered. Is this OK? The column length, diameter, or maximum temperature has not been set. If the column length, diameter, or maximum temperature are not required,
click on "Yes." To enter these parameters, Click on "No." Entering the
column length, diameter, and maximum temperature is recommended.
Without the column length and diameter, carrier gas flow calculations
cannot be properly made. Without a maximum temperature entry, the
column maximum temperature is set to 0°C; the range for the oven
temperature, injection port temperature, and interface temperature will be
0 or less.
0x1ACC (1708) This module is already selected. The module you have tried to add to the unit is already selected for This module is not available for your selection.
another line.
0x1ACC (1709) Select the reagent Gas. No reagent gas is selected. If the ion source is CI or NCI, select a reagent gas.

0x1ACC (170A) Only one MS can be connected. MS is selected as the detector type for another analytical line. MS may Add a different type of detector to the unit used for analysis.
be selected for only a single line.
0x1ACC (170B) Configured Autosamplers are not valid. 1. In the single-line configuration, AOC-30/20d(M) or AOC-30/20d(S) 1. In the single-line configuration, select either AOC-30/20i or AOC-
(AOC for dual-line configuration) has been selected. 2. In the dual-line 30/20i+s. Neither AOC-30/20d (M) nor AOC-30/20d (S) can be selected.
configuration, AOC-30/20d(M) or AOC-30/20d(S) has been selected for 2. In the dual-line configuration, when you want to use AOC for both lines,
either of the lines. 3. In the dual-line configuration, AOC-30/20i or AOC- select AOC-30/20d(M) and AOC-30/20d(S). In other words, AOC-
30/20i+s has been selected for both lines. 30/20d(M) and AOC-30/20d(S) must be selected for the two lines. 3. In
the dual-line configuration, if you want to use AOC for either of the two
lines, select AOC-30/20i or AOC-30/20i+s. In other words, if you select
AOC-30/20i or AOC-30/20i+s for either line, then you cannot select AOC
for the other line.
0x1ACC (170C) Some lines have no detector. Do you remove these lines? There is a line for which no detector is selected. Unless a detector is selected, the line will be removed. Add a detector to
the unit used for analysis.
0x1ACC (170D) Select either AOC or HS. They cannot be selected simultaneously. Both AOC and HC have been selected for multiple lines. Either AOC or HC can be used. Select whichever in use.

0x1ACC (170E) Please select MS. No MS detector is selected for any line. Be sure to select an MS detector.

0x1ACC (170F) A column is needed in the analytical line with a GC detector. No column is selected for the line on which a GC detector is used. First add a column to the unit used for analysis and then select that
column.
0x1ACC (1710) Unsuitable character is used as the Name. An illegal character is used for a name. Such characters as \, !, ", ', (, ), =, ^, <,>, ?, and | are illegal for a name.
Use other characters.
0x1ACC (1711) Rotary Pump2 is not selected. The Rotary pump2 is not selected in the case that DI is installed. If you If it is OK that rotary pump2 is None, click on the OK button. If it is set to
select DI as the sample inlet in the data acquisition, the rotary pump2 None, the control button for the rotary pum2 is not displayed in Vacuum
must be worked. Control window. Also rotary pump2 is not controlled if Auto Startup or
Auto Shutdown is clicked. However, if the rotary pump2 is not working
when the Acquisition Standby is selected, an error message is displayed.
If you want to change the setting to Present, click on the Cancel button
and change it.
0x1ACC (1712) Same column has been selected in different analytical lines. Same column has been selected in different analytical lines. Please select a different column in column properties window of each
Please select another column. analytical line.

Annexure-2 [Page54 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1713) The CTC program is not installed. To display the AOC-5000 system configuration information or method Install the AOC-5000 control program.
parameters, the AOC-5000 control program must be installed. This
program is not installed.
0x1ACC (1714) Additional Flow Configuration is not correct. The additional flow configuration used for the HS-20 is not registered in Add an APC port used on the HS-20 to [Modules Used for Analysis].
[Modules Used for Analysis].
0x1ACC (1715) APC Port Configuration is not correct. The APC port setting is incorrect. Specify a different APC port.

0x1ACC (1716) APC Port is not specified. No APC port is specified. Specify an APC port.

0x1ACC (1717) We don't recommend to use under 150C after using the sample The temperature span of a sample line is changed according to a valve When the error "When a vial was pressurized, the abnormality of the
line temperature over 250C. type. If the valve used above 250C is used below 150C, it may cause pressure level was detected."occurs, it is recommended to replace a valve
leakage on the rotor seal of the Switching valve V1 and V2 of HS-20. rotor and reset the operating count of the valve.
(When [device type] is a [loop], it is only the Switching valve V1)
0x1ACC (1718) Please select the column. A column is not configured on the line on which the injection port and MS Select a column.
detector are configured, and the GC-2030 is connected.
0x1ACC (1800) If you check Signal Intensity Ratio, run Auto-tuning and save the The Signal Intensity Ration is derived by comparing the sample signal Save the tuning file and then check the changes in the signal intensity
tuning file before the check. intensity to the signal intensity of PFTBA, which is contained in the after performing autotuning.
turning file. The current tuning file contains no intensity values.
0x1ACC (1801) Auto-tuning error has occurred. An error has occurred during the autotuning. Perform the autotuning from the Tuning screen. If an error message
appears, follow the instruction given by that message. If the error cannot
be corrected, contact your Shimadzu Service Representative.
0x1ACC (1802) Parameters of GC are different from ones in Auto-tuning result file. The parameters set for the GC (column inlet pressure, column flow rate, To continue processing, click the [Yes] button. To cancel it, click the [No]
Do you want to continue system check using the following "Settings at and oven temperature) are different from those in the autotuning. button.
Run"?
0x1ACC (1804) Ion source temperature is different from Auto-tuning result file. Do The temperature of the ion source is different from that in autotuning. To process the selected items other than the changes in the signal
you continue? [Yes]You can do without Signal Intensity Ratio. intensity, click the [Yes] button. To stop this processing, click the [No]
[No]Stopped. button.
0x1ACC (1805) Vacuum isn't enough. Do you continue? When you continue, some If the vacuum is insufficient, some items cannot be checked. Those items To perform the system check, click the [Yes] button. To cancel, click the
checks don't run. are dimmed. [No] button.
0x1ACC (1806) On flow control check, carrier gas will stop in a few minutes. The The flow control test is selected. During this test, the carrier gas does not To run the system check, click the [Yes] button. To cancel, click the [No]
column may be damaged if the vacuum of MS is ready. Do you want to flow for a few minutes. If the MS is under vacuum, the column may be button.
run System Check? damaged. This message is a prompt to confirm whether or not to run the
system check.
0x1ACC (1807) Flow control in System Check cannot be selected if MS is the one For the line on which the MS is selected in the system configuration, the Do not run the flow control test.
of line modules in System Configuration. batch schedule contains a row to run the system check including the flow
control check.
0x1ACC (1808) Interface temperature is different from Auto-tuning result file. Do Current interface temperature is different from the temperature when If you select Yes, you will continue to run System Check without checking
you continue? running auto-tuning. The difference of the temperature changes the signal Signal Intensity Ratio. If you select No, System Check will stop. Change
intensity ratio. the interface temperature to the value in the auto-tuning result.
0x1ACC (1809) The System Check Results for GCMS-QP2010 are saved in the The selected file has the system check result for QP2010. It is necessary to load it on GCMSsolution ver.2 when you want to see it.
selected file. Please read this file using GCMSsolution Ver2.xx.
0x1ACC (180A) The System Check Results for GCMS-QP5000 series are saved in The selected file has the system check result for It is necessary to load it on GCMSsolution ver.1 when you want to see it.
the selected file. Please read this file using GCMSsolution Ver1.xx. QP5000/QP5050/QP5050A.

Annexure-2 [Page55 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (1900) Save current Layout File? Changes have been made to the layout file. Confirm whether to save the changes or close the file without saving the
changes.
0x1ACC (1901) Unable to open all of specified Data Files. The number of files specified exceeds maximum number. Decrease the number of data files.

0x1ACC (1902) Save current Browsing File? The Browsing File was changed. This confirms whether the file is to be saved with its changed contents
and then closed, or closed without saving.
0x1ACC (1903) Delete Data File from Quantitative Table? Notes standard samples Confirmation Message To delete the data file, click the [OK] button. To terminate, click the
are removed. [Cancel] button.
0x1ACC (1904) This file cannot be registered as unknown sample since it is Confirmation Message To delete the data file, click the [OK] button. To terminate, click the
standard sample registered in another calibration curve. [Cancel] button.
0x1ACC (1905) Cannot remove standard sample files. The data file of a standard sample cannot be deleted from the table. No action needed as this is Information Message.

0x1ACC (1906) This data file cannot be used by a Data Browser. A GCMS-TQ data file was selected. Select a GCMS-QP data file.

0x1ACC (1907) Data File selected in [ID Chromatogram Axis Setting] window is The data file specified in the [ID Chromatogram Axis Setting] window is Select [Intensity Range Setting] on the right-click menu on the
not found. not found. quantitation graph, then select the data file again.
0x1ACC (1E04)CLASS Agent user authority is not registered. Please run the Agent The right to register the data to the Agent can not be specified. Specify the right in the Agent Manager.
Manager and a user account register.
0x1ACC (4100) The assistant bar has not been initialized. The operator cannot use the assistant bar without initializing it. This is a rare system error. Reboot the computer and try again.

0x1ACC (4200) Standard not achieved. A QA/QC parameter has not been satisfied. Find the unsatisfactory parameter in the QA/QC report and take the
appropriate steps to fix the problem.
0x1ACC (4201) Recommended value not achieved. A QA/QC parameter has not been satisfied. Find the unsatisfactory parameter in the QA/QC report and take the
appropriate steps to fix the problem.
0x1ACC (4202) Undefined sample type. This is not currently being used. Reserved for future use.

0x1ACC (4300) CID gas flow rate may be insufficient or unstable. CID gas is not being supplied to the instrument or the supplied tubing is 1. Check the gas supply and tubing. 2. If the problem cannot be resolved,
not connected properly. contact your Shimadzu representative.
0x1ACC (4301) CID gas flow rate may be insufficient or unstable. CID gas is not being supplied to the instrument or the supplied tubing is 1. Check the gas supply and tubing. 2. If the problem cannot be resolved,
not connected properly. contact your Shimadzu representative.
0x1ACC (4302) CID gas flow rate may be insufficient or unstable. CID gas is not being supplied to the instrument or the supplied tubing is 1. Check the gas supply and tubing. 2. If the problem cannot be resolved,
not connected properly. contact your Shimadzu representative.
0x1ACC (4303) The connection with the GC unit failed. A communication error occurred with the GC during automatic startup. Check the cable connections and power supply.

0x1ACC (4304) Detected carrier gas leak. Cooling down column oven, and then This message is displayed if the gas pressure does not increase within a Eliminate the cause of the error and then press the CLEAR key on the
turning off flow controller. certain amount of time. The probable causes are as follows. 1. A keyboard of the GC main unit. The flow controller restarts and the heater
significant amount of carrier gas is leaking. The column is not connected turns ON. Be aware that the column may be damaged if the flow controller
or broken. 2. Carrier gas is not flowing. The carrier gas cylinder is empty turns OFF when the MS is drawing a vacuum.
or the cylinder's main cock is not open. When this error is displayed, the
heater for the column oven turns OFF automatically and the flow
controller stops a short time after.

Annexure-2 [Page56 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (4305) Detected carrier gas leak. Cooling down column oven, and then This message is displayed if the gas pressure does not increase within a Eliminate the cause of the error and then press the CLEAR key on the
turning off flow controller. certain amount of time. The probable causes are as follows. 1. A keyboard of the GC main unit. The flow controller restarts and the heater
significant amount of carrier gas is leaking. The column is not connected turns ON. Be aware that the column may be damaged if the flow controller
or broken. 2. Carrier gas is not flowing. The carrier gas cylinder is empty turns OFF when the MS is drawing a vacuum.
or the cylinder's main cock is not open. When this error is displayed, the
heater for the column oven turns OFF automatically and the flow
controller stops a short time after.
0x1ACC (4306) Vacuum level don't come to be enough. Vacuum system will shut The vacuum (back pressure of turbo molecular pump as observed by the Verify that the rotary pump is operating. Check for vacuum leaks.
down automatically. Pirani gauge) has dropped below the acceptable threshold. The RF power,
detector high voltage and filament are immediately switched off (red LED
is on). If the vacuum does not recover, the vacuum system is shut down
automatically (red LED is on). This message may be displayed if a vacuum
leak is occurring. Threshold: GCMS-QP2010 100Pa

0x1ACC (4307) An abnormality occurred in the vacuum system. The vacuum The vacuum (back pressure of turbo molecular pump as observed by the Verify that the rotary pump is operating. Check for vacuum leaks.
system will stop automatically. Pirani gauge) has dropped below the acceptable threshold. The RF power,
detector high voltage and filament are immediately switched off (red LED
is on). If the vacuum does not recover, the vacuum system is shut down
automatically (red LED is on). This message may be displayed if a vacuum
leak is occurring.
0x1ACC (4308) Turbo molecular pump 1 isn't ready. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The RF power, detector high Contact your Shimadzu Service Representative.
voltage and filament are immediately switched off.
0x1ACC (4309) Ion gauge can not be controlled normally. Ion gauge can not be read normally, so high vacuum can not be Check for vacuum leaks. Repair or parts replacement may be necessary.
measured. The degree of vacuum is not enough or ion gauge circuit has Contact your Shimadzu Service Representative.
trouble.
0x1ACC (430A) Filament in ion gauge consumed. Filament in ion gauge is burned out. High vacuum cannot be measured Contact your Shimadzu Service Representative.
and instrument damage cannot be prevented. Data acquisition will stop.
0x1ACC (430C) Ion source temperature can not be controlled normally. MS Ion source temperature can not be controlled. The ion source is not Stop the vacuum system and check the ion source temperature cable
connected properly, and the ion source temperature is not sent to the MS connection. Check the connection after the temperature goes down
properly. sufficiently and the power is off. If this message recurs, contact your
Shimadzu Service Representative.
0x1ACC (430D) Ion source temperature sensor error. Short-circuited ion source temperature sensor. Contact your Shimadzu Service Representative.

0x1ACC (430E) Ion source temperature can not be controlled normally. The temperature of the MS ion source has exceeded the default value. Stop the vacuum system and check the ion source temperature cable
This message is displayed if the ion source connector is not connected connection. Check the connection after the temperature goes down
correctly or the control parameters for the ion source temperature are not sufficiently and the power is off. If this message recurs, contact your
configured correctly on the MS. Shimadzu Service Representative.
0x1ACC (430F) Ion source temperature can not be controlled normally. The temperature of the MS ion source did not increase. This message is Stop the vacuum system and check the ion source temperature cable
displayed if the ion source connector is not connected correctly or the connection. Check the connection after the temperature goes down
control parameters for the ion source temperature are not configured sufficiently and the power is off. If this message recurs, contact your
correctly on the MS. Shimadzu Service Representative.

Annexure-2 [Page57 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (4310) Conversion dynode power source error. This high voltage current limitter was activated. Perform an Auto Tune. If this does not solve this problem, contact your
Shimadzu Service Representative.
0x1ACC (4311) Detector high-voltage power supply error. This high voltage current limiter was activated. Perform an Auto Tune. If this does not solve this problem, contact your
Shimadzu Service Representative.
0x1ACC (4312) Detector saturated. This indicates that the detector was saturated with the maximum amount Check the solvent elution time and detector voltage.
of ions permitted. This message appears more frequently if the detector
voltage is too high. If the function for protecting the detector from
excessive ion signals is enabled, the filament turns OFF automatically and
the filament automatically turns ON again after a certain amount of time if
data acquisition is being performed.
0x1ACC (4313) An error occurred in the high-frequency power supply (Q1 Main The RF power source is out of tune. Perform auto tuning. If the error still occurs after performing auto tuning
rod). again, a detailed inspection is necessary. Contact your Shimadzu
representative.
0x1ACC (4314) An error occurred in the high-frequency power supply (Collision The RF power source is out of tune. Perform auto tuning. If the error still occurs after performing auto tuning
Cell). again, a detailed inspection is necessary. Contact your Shimadzu
representative.
0x1ACC (4315) An error occurred in the high-frequency power supply (Q3 Main The RF power source is out of tune. Perform auto tuning. If the error still occurs after performing auto tuning
rod). again, a detailed inspection is necessary. Contact your Shimadzu
representative.
0x1ACC (4316) The temperature may be unstable (Q1 RF capacitor). The temperature control heater of the Q1 RF capacitor or the control 1. For safety reasons, check for any abnormalities around the heat block
circuitry may be broken. (such as smoke or a questionable odor). 2. If an abnormality is discovered
or the temperature does not decrease even after a few minutes, stop the
instrument and turn OFF power to the main unit. 3. Contact your
Shimadzu representative. * RF temperature control turns OFF. While
analysis is possible in this state, correct data may not be acquired as the
condition differs from that of the tuned state. Perform tuning again.

0x1ACC (4317) The temperature may be unstable (Q3 RF capacitor). The temperature control heater of the Q3 RF capacitor or the control 1. For safety reasons, check for any abnormalities around the heat block
circuitry may be broken. (such as smoke or a questionable odor). 2. If an abnormality is discovered
or the temperature does not decrease even after a few minutes, stop the
instrument and turn OFF power to the main unit. 3. Contact your
Shimadzu representative. * RF temperature control turns OFF. While
analysis is possible in this state, correct data may not be acquired as the
condition differs from that of the tuned state. Perform tuning again.

0x1ACC (4318) The temperature may be unstable (Q1 RF capacitor). The temperature control heater of the Q1 RF capacitor or the control Contact your Shimadzu representative. * RF temperature control turns
circuitry may be broken. OFF. While analysis is possible in this state, correct data may not be
acquired as the condition differs from that of the tuned state. Perform
tuning again.

Annexure-2 [Page58 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (4319) The temperature sensor is disconnected (Q1 RF capacitor). The temperature control sensor of the Q1 RF capacitor may be Contact your Shimadzu representative. * RF temperature control turns
disconnected or the surrounding circuitry may be broken. OFF. While analysis is possible in this state, correct data may not be
acquired as the condition differs from that of the tuned state. Perform
tuning again.
0x1ACC (431A) The temperature may be unstable (Q3 RF capacitor). The temperature control heater of the Q3 RF capacitor or the control Contact your Shimadzu representative. * RF temperature control turns
circuitry may be broken. OFF. While analysis is possible in this state, correct data may not be
acquired as the condition differs from that of the tuned state. Perform
tuning again.
0x1ACC (431B) The temperature sensor is disconnected (Q3 RF capacitor). The temperature control sensor of the Q3 RF capacitor may be Contact your Shimadzu representative. * RF temperature control turns
disconnected or the surrounding circuitry may be broken. OFF. While analysis is possible in this state, correct data may not be
acquired as the condition differs from that of the tuned state. Perform
tuning again.
0x1ACC (431C) Temperature of DI probe can not be controlled normally. Temperature of DI probe can not be controlled. The DI has not been Insert the DI probe properly. If this message recurs, contact your
correctly inserted into MS or the DI probe control parameters are not set Shimadzu Service Representative.
correctly.
0x1ACC (431D) DI probe is not set or something wrong. The temperature of DI probe cannot be read. Ensure that the DI probe is properly inserted. If this message recurs,
contact your Shimadzu Service Representative.
0x1ACC (431E) Temperature of DI probe can not be controlled normally. Temperature of DI probe can not be controlled. The DI has not been Insert the DI probe properly. If this message recurs, contact your
correctly inserted into MS or the DI probe control parameters are not set Shimadzu Service Representative.
correctly.
0x1ACC (431F) Temperature of DI probe can not be controlled normally. Temperature of DI probe can not be controlled. The DI has not been Insert the DI probe properly. If this message recurs, contact your
correctly inserted into MS or the DI probe control parameters are not set Shimadzu Service Representative.
correctly.
0x1ACC (4320) Trap/Total current is insufficient. Either the ionization mode and ion source do not match, or there is a Verify whether the ion source type specified in the System Configuration
problem with a filament. matches the ion source installed in the instrument. Check or replace the
filament.
0x1ACC (4321) Filament 1 consumed. Filament switched. The ion source filament is open (burned out), or not properly installed. Perform auto tuning using the other filament. If the same message is
displayed after switching filaments, check the filaments, or replace them.

0x1ACC (4322) Filament 1 consumed. Data acquisition stopped. Both filaments 1 and 2 are open (burned out). Replace the filaments; then perform Auto Tuning.

0x1ACC (4323) Filament 2 consumed. Filament switched. The ion source filament is open (burned out), or not properly installed. Perform auto tuning using the other filament. If the same message is
displayed after switching filaments, check the filaments, or replace them.

0x1ACC (4324) Filament 2 consumed. Data acquisition stopped. Both filaments 1 and 2 are open (burned out). Replace the filaments; then perform Auto Tuning.

0x1ACC (4325) Ion gauge can not be controlled normally. Data acquisition will Ion gauge can not be read normally, so high vacuum can not be Check for vacuum leaks. Repair or parts replacement may be necessary.
stop. measured. The degree of vacuum is not enough or ion gauge circuit has Contact your Shimadzu Service Representative.
trouble.
0x1ACC (4327) Q1 RF heater has stopped. The temperature control heater of the Q1 RF capacitor or the control Contact your Shimadzu Service Representative.
circuitry may be broken.
0x1ACC (4328) Q3 RF heater has stopped. The temperature control heater of the Q3 RF capacitor or the control Contact your Shimadzu Service Representative..
circuitry may be broken.

Annexure-2 [Page59 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (4329) Q1 RF Fan has stopped. The Q1 RF power supply fan is stopped. Contact your Shimadzu Service Representative.

0x1ACC (432A) Q3 RF Fan has stopped. The Q3 RF power supply fan is stopped. Contact your Shimadzu Service Representative.

0x1ACC (432B) Main Fan has stopped. Main Fan is stopped. Contact your Shimadzu Service Representative.

0x1ACC (432D) Detected carrier gas leak. Stop ion source heater. The heater of the ion source and DI stopped to protect the system Follow the instruction manual to take measures against gas leaks.
against carrier gas leaks.
0x1ACC (432E) Detected H2 carrier gas leak. Stop ion source heater. The heater of the ion source and DI stopped to protect the system Follow the instruction manual to take measures against gas leaks.
against H2 carrier gas leaks.
0x1ACC (4330) Data size error on MS. For an unknown reason, transmission with the MS is not occurring Verify cable connections and check that the power is on. Shut down the
properly. entire system, including the PC; then restart.
0x1ACC (4331) Status error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.
0x1ACC (4332) Data error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.
0x1ACC (4333) Access error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.
0x1ACC (4334) Device id error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.
0x1ACC (4335) Command code error on MS. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.
0x1ACC (4336) Acquired data could not be loaded in time. The measurement data was not loaded to the PC in time and the buffer Exit the application causing the heavy load and perform analysis again.
in the instrument became full. An application that puts a heavy load on
the PC may be running.
0x1ACC (4338) Start to update the firmware. Information Message No action needed as this is Information Message.

0x1ACC (4339) The ROM file of the firmware is invalid. The system program file required for running the software is corrupt. Reinstall the GCMSsolution.

0x1ACC (433A) The ROM file of the firmware is missing. The system program file required for running the software is not found. Reinstall the GCMSsolution.

0x1ACC (433B) Failed to update the firmware. An error occurred during the firmware update. CVerify cable connections and check that the power is on. Shut down the
entire system, including the PC; then restart. If the problem continues,
contact your Shimadzu representative.
0x1ACC (433C) Succeeded to update the firmware. Information Message No action needed as this is Information Message.

0x1ACC (433D) Filament 1 consumed. The ion source filament is open (burned out), or it is not installed Check the filaments, or replace them. When filaments are replaced,
properly. The filaments were switched, but the other filament does not perform auto tuning.
operate normally.
0x1ACC (433E) Filament 2 consumed. The ion source filament is open (burned out), or it is not installed Check the filaments, or replace them. When filaments are replaced,
properly. The filaments were switched, but the other filament does not perform auto tuning.
operate normally.
0x1ACC (433F) Vacuum level deterioration. Heater in MS turned off. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The ion source heater, RF power, Contact your Shimadzu Service Representative.
detector high voltage and filament are immediately switched off.

Annexure-2 [Page60 of 61]


Annexure-2 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x1ACC (4340) Vacuum level deterioration. Heater in MS turned off. This message is displayed when the degree of vacuum decreases. The Check for vacuum leaks. Repair or parts replacement may be necessary.
ion source heater, RF power, detector high voltage and filament are Contact your Shimadzu Service Representative.
immediately switched off.
0x1ACC (4341) Vacuum level deterioration. High voltage and filament are A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
immediately switched off. (revolutions, current, temperature, etc.). The ion source heater, RF power, Contact your Shimadzu Service Representative.
detector high voltage and filament are immediately switched off.
0x1ACC (4342) Vacuum level deterioration. High voltage and filament are This message is displayed when the degree of vacuum decreases. The Check for vacuum leaks. Repair or parts replacement may be necessary.
immediately switched off. ion source heater, RF power, detector high voltage and filament are Contact your Shimadzu Service Representative.
immediately switched off.
0x1ACC (4343) Vacuum level deterioration. Ion gauge is immediately switched off. A problem has occurred with the turbo molecular pump operation Check for vacuum leaks. Repair or parts replacement may be necessary.
(revolutions, current, temperature, etc.). The ion gauge is immediately Contact your Shimadzu Service Representative.
switched off.
0x1ACC (4344) The MS is not connected. Communication with the MS is not being performed properly for some Check the relevant cable and power supply, turn OFF the instrument and
reason. PC, and then turn them ON again.
0x1ACC (4345) Data size error on MS. Communication with the MS is not being performed properly for some A fault in communication with the instrument is occurring. Exit the GCMS
reason. Real Time Analysis program and then reinsert the USB cable.
0x1ACC (4346) Data size error on MS. Communication with the MS is not being performed properly for some A fault in communication with the instrument is occurring. Exit the GCMS
reason. Real Time Analysis program and then reinsert the USB cable.
0x1ACC (4347) Vacuum level deterioration. High voltage and filament are This message is displayed when the degree of vacuum decreases. The Check for vacuum leaks. Repair or parts replacement may be necessary.
immediately switched off. ion source heater, RF power, detector high voltage and filament are Contact your Shimadzu Service Representative.
immediately switched off.
0x1ACC (4348) EEPROM data could not be backed up. EEPROM data could not loaded normally. Contact your Shimadzu Service Representative.

Annexure-2 [Page61 of 61]


Annexure-3 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

Common

0x103C Open Application. LabSolutions IR launched successfully. No action needed.

0x103D Close Application. LabSolutions IR closed. No action needed.

0x151A The file has been registered. The file has been saved to the database. No action needed.

0x03BE The content of the change was recorded. Changes to a data file or method file were recorded. No action needed.

0x03EE The Calibration Curve ID is issued. (This log is not used by LabSolutions IR) No action needed.

0x03ED The Data Processing Method ID is issued. (This log is not used by LabSolutions IR) No action needed.

0x03EC The Instrument Method ID is issued. (This log is not used by LabSolutions IR) No action needed.

0x0000 Log start,user: System Administrator The program started logging. No action needed.

0x0000 Connected: <Instrument Name> The connection to the device is complete. No action needed.

0x0000 Diagnostic: FAIL Self-diagnosis failed. Turn the unit off and start it up again before self-diagnosing. If it does not
improve, contact Shimadzu Corporation.

0x0000 Laser Failure Laser, laser interferometer condition or CPU board may have troubles. Turn the instrument OFF, contact Shimadzu or a service company
designated by Shimadzu, and then send the Self-Diagnostics file to
Shimadzu.

0x0000 Main RAM Error CPU board may have troubles. Turn the instrument OFF, contact Shimadzu or a service company
designated by Shimadzu, and then send the Self-Diagnostics file to
Shimadzu.

0x0000 ZETA RAM Error CPU board may have troubles. Turn the instrument OFF, contact Shimadzu or a service company
designated by Shimadzu, and then send the Self-Diagnostics file to
Shimadzu.

0x0000 Main <-> ZETA I/F Error CPU board may have troubles. Turn the instrument OFF, contact Shimadzu or a service company
designated by Shimadzu, and then send the Self-Diagnostics file to
Shimadzu.

Annexure-3 [Page 1 of 6]
Annexure-3 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x0000 Mirror stability error The interferometer condition may have troubles. Turn the instrument OFF, contact Shimadzu or a service company
designated by Shimadzu, and then send the Self-Diagnostics file to
Shimadzu.

0x0000 Lamp offline. Please change it. The life of the light source. Make a light source replacement

0x0000 No liquid N2 No liquid nitrogen in the MCT detector Supplement with liquid nitrogen.

0x0000 Fixed Mirror Adjustment Failure The interferometer condition may have troubles. Turn the instrument OFF, contact Shimadzu or a service company
designated by Shimadzu, and then send the Self-Diagnostics file to
Shimadzu.

0x0000 Instrument Timeout Error A timeout error occurred with the device. Turn on the device.
Connect the cable to your PC.

0x0000 Laser Temperature Abnormality Temperature of laser is in abnormal. Check the environment temperature is within the environment
specification, then turn the IRSpirit ON and initialize the IRSpirit again.
IRSpirit must be turned ON because system forcibly turns the laser OFF.
If this error was occurred during scanning, spectrum with already
accumulated is saved.

0x0000 The laser temperature is out of the reference range. Temperature of laser is out of specification. Check the environment temperature is within the environment
specification.

0x0000 Discoonection failed. Connection to the device failed. Turn on the device.
Connect the cable to your PC.

0x0000 Disconnected: <Instrument Name> The connection to the device was severed. No action needed.

0x0000 Instrument Timeout Error A timeout error occurred with the device. Turn on the device.
Connect the cable to your PC.

0x0000 Error 0X1: f The device error code has been written to the log. Contact your our company or our company authorized service
representative with the error code and send the self-diagnostic results
file.

0x0000 FTIR Measurement ready Measurable state of FTIR. No action needed.

0x0000 Changing Beam Switching optical path inside FTIR. No action needed.

Annexure-3 [Page 2 of 6]
Annexure-3 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x0000 SetParameters OK Successfully set parameters to FTIR. No action needed.

0x0000 Setting aperture: open This is a log of aperture settings for FTIR. No action needed.

0x0000 Setting aperture: auto This is a log of aperture settings for FTIR. No action needed.

0x0000 Aperture invalid for NIR! This is a log of aperture settings for FTIR. Displayed when a measurement parameter is not appropriate. Review the
Continue anyway? measurement parameters.

0x0000 Measurement LastBkg.ispd saved. BKG measurement saved No action needed.

0x0000 Measurement LastBkg.ispd save failed. Failed to save BKG measure. The measurement may have resulted in an error in the middle of the
measurement.
Turn on the device.
Connect the cable to your PC.

0x0000 Data stored as default background spectrum BKG measurement saved No action needed.

0x0000 PDF file cannot be created because of timeout. Failed to create PDF file. Check the SkyPDF driver for problems.

0x0000 Measurement Default Project 411 default1.ispd saved. The measurement file has been saved. No action needed.

0x0000 Data Processing: Peak Pick, Points=0, Threshold=0.1, Noise=0.01, Data processing performed. No action needed.
Original data=default1

0x0000 Data Processing: Data Calculation, Method=Subtraction, Factor=1.00, Data processing performed. No action needed.
AutoCalc=OFF, Reference data=default1, Original data=default1, LB:OFF

0x0000 Parameters loaded: SS.iscp Measurement parameters have been loaded. No action needed.

0x0000 Initialization finished Initialization complete No action needed.

0x0000 Diagnostic report created: FTIR Diagnostics20201208101912.txt This is the log when the device was initialized. The Diagnostic report has No action needed.
been saved.

0x0000 Next FTIR inspection is 365 days later. This is the log when the device was initialized. When the inspection day arrives, contact your Shimadzu representative.
Shows the number of days until the inspection date.

0x0000 Light source[IR] is 38132 hours used. This is the log when the device was initialized. No action needed.

Annexure-3 [Page 3 of 6]
Annexure-3 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x0000 Light source[NIR] is 38132 hours used. This is the log when the device was initialized. No action needed.

0x0000 Laser is 38132 hours used. This is the log when the device was initialized. No action needed.

0x0000 Laser is 2 days elapsed. This is the log when the device was initialized. No action needed.

0x0000 Light source: is 2 days elapsed. This is the log when the device was initialized. No action needed.

0x0000 Piezo Voltage 101: out of range This is the log when the device was initialized. No action needed.

0x0000 Setting aperture: auto This is the log when the device was initialized. No action needed.

0x0000 Analyzing Piezo Voltage 101 This is the log when the device was initialized. No action needed.

0x0000 Init delay: 20 s This is the log when the device was initialized. No action needed.

0x0000 Initializing: IRSpirit This is the log when the device was initialized. No action needed.

0x0000 INIT failed. Device failed to initialize. Turn off the unit and try to initialize the unit again. If it does not improve,
please contact Shimadzu Corporation.

Spectrum

0x0000 Scan requested:XXXX.ispd Measurement started. No action needed.

0x0000 Measurement XXXX.ispd saved. The measurement file has been saved. No action needed.

0x0000 Measurement XXXX.ispd save failed. Failed to save measurement file. The measurement may have resulted in an error in the middle of the
measurement.
Turn on the device.
Connect the cable to your PC.

0x0000 Measurement stopped Measurement stopped No action needed.

0x0000 Measurement suspended The measurement was interrupted No action needed.

0x0000 Data stored as default background spectrum BKG measurement saved No action needed.

0x0000 Data Processing: Peak Pick, Points=0, Threshold=0.1, Noise=0.01, Data processing performed. No action needed.
Original data=default1

Annexure-3 [Page 4 of 6]
Annexure-3 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x0000 Data Processing: Data Calculation, Method=Subtraction, Factor=1.00, Data processing performed. No action needed.
AutoCalc=OFF, Reference data=default1, Original data=default1, LB:OFF

Photometric

Quant: Unknown: Created New Table A new unknown sample table was created. No action needed.
0x0000

Quant: Standard: Created New Table A new standard sample table was created. No action needed.
0x0000

Quant: Save as Table file "XXXX.irqt" Saved table file. No action needed.
0x0000

Quant: Performed Calibration A calibration curve has been created. No action needed.
0x0000

Quant: Load Calibration curve file "XXXX.istd" Calibration curve file loaded. No action needed.
0x0000

Quant: Save As Calibration file "XXXX.istd" Calibration curve file saved. No action needed.
0x0000

Quant: Measured [#1"AAA"] Quantitative measurement has started. No action needed.


0x0000

Quant: Performed Background Scan Background measurement has been performed. No action needed.
0x0000

Scan requested:XXXX.ispd Measurement started. No action needed.


0x0000

Measurement stopped Measurement stopped. No action needed.


0x0000

Timecourse

0x0000 Scan requested:XXXX.ispd Measurement started. No action needed.

0x0000 Measurement XXXX.ispd saved. The measurement file has been saved. No action needed.

0x0000 Measurement XXXX.ispd save failed. Failed to save measurement file. The measurement may have resulted in an error in the middle of the
measurement.
Turn on the device.
Connect the cable to your PC.

0x0000 Data stored as default background spectrum BKG measurement saved No action needed.

Annexure-3 [Page 5 of 6]
Annexure-3 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures

0x0000 Data Processing: Peak Pick, Points=0, Threshold=0.1, Noise=0.01, Data processing performed. No action needed.
Original data=default1

0x0000 Data Processing: Data Calculation, Method=Subtraction, Factor=1.00, Data processing performed. No action needed.
AutoCalc=OFF, Reference data=default1, Original data=default1, LB:OFF

Annexure-3 [Page 6 of 6]
Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


Common
0x103C Open Application. LabSolutions UV-Vis launched successfully. No action needed.

0x103D Close Application. LabSolutions UV-Vis closed. No action needed.

0x151A The file has been registered. The file has been saved to the database. No action needed.

0x03BE The content of the change was recorded. Changes to a data file or method file were recorded. No action needed.

0x03EE The Calibration Curve ID is issued. (This log is not used by LabSolutions UV-Vis) No action needed.

0x03ED The Data Processing Method ID is issued. (This log is not used by LabSolutions UV-Vis) No action needed.

0x03EC The Instrument Method ID is issued. (This log is not used by LabSolutions UV-Vis) No action needed.

0x0000 Connection - Success LabSolutions UV-Vis successfully connected to the device No action needed.

0x0000 Connection - Fail Failed to connect LabSolutions UV-Vis to the device Make sure the device is turned on.

0x7f01 UV-Vis instrument error occurred. An error occurred in the device. Turn off the device and turn it back on

0x0000 Communication disconnected Communication between the LabSolutions UV-Vis and the device has No action needed.
been lost.

0x0000 An invalid command was received by the instrument. Attempted to connect to a device that is not in external control mode. Make the connection after setting the device to external control mode

0x0000 Auto-zero - 789.00 nm Auto zero executed. No action needed.

0x0000 Baseline Correction Start - Range: 800.0 nm - 790.0 nm, Scan Speed: Baseline correction has started. The log also shows the parameters used No action needed.
Fast, Data Interval: 1.0 for baseline correction.

0x0000 Baseline Correction Start - Range: 800.0 nm - 300.0 nm, Slit Width: 1.0, Baseline correction has started. The log also shows the parameters used No action needed.
Scan Speed: Fast, Data Interval: 0.5 for baseline correction.

0x0000 Baseline Correction - End Baseline correction is complete. No action needed.

0x0000 Baseline Correction - Stop Baseline correction was aborted. No action needed.

0x0000 Wavelength move - 900.00 nm The wavelength has moved to 900.00 nm. No action needed.

Annexure-4 [Page 1 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 s_RawData.pdf Printed a PDF file. PDF file saved when saving data file. No action needed.

0x0000 PDFSpectrum.vrpt Failed to create PDF file. Failed to create PDF file when saving data file. Try again after making sure that the software for making PDFs is installed
correctly.

0x0000 Prohibit using USB memory. - Off The setting prohibiting the use of USB thumb drives on the device itself No action needed.
has been turned off.

0x0000 Prohibit using USB memory. - On The setting that prohibits the use of USB memory in the device itself has No action needed.
been turned on.

0x0000 Prohibit using USB memory. The use of USB memory in the device is prohibited. No action needed.

0x0000 Releasing the use prohibition of the USB memory. The use of USB memory in the device is not prohibited. No action needed.

0x0000 Prohibit operating the device panel.- Off The setting that prohibits the use of the device panel on the device body No action needed.
has been turned off.

0x0000 Prohibit operating the device panel.- On The setting that prohibits the use of the device panel on the device body No action needed.
has been turned on.

0x0000 Prohibit operating the device panel. Use of the instrument panel on the instrument is prohibited. No action needed.

0x0000 Releasing the operation prohibition of the device panel. Use of the instrument panel on the instrument is not prohibited. No action needed.

0x0000 Lighting time of D2 Lamp - 3582 hour(s) This is the log when the device was initialized. No action needed.
Displays the lighting time of lamps. Refer to the instruction manual of your UV instrument for lamp
replacement.

0x0000 Lighting time of WI Lamp - 3732 hour(s) This is the log when the device was initialized. No action needed.
Displays the lighting time of lamps. Refer to the instruction manual of your UV instrument for lamp
replacement.

Annexure-4 [Page 2 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Wavelength origin 2 search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 D2 lamp energy check This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Wavelength origin 1 search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 WI lamp energy check This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

Annexure-4 [Page 3 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Scan motor initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Light motor initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Filter motor initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 RAM check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 ROM check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 LSI initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Stand by This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Initialization Result - Acquire Obtained device initialization results. No action needed.

0x0000 Slit motor initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Slit Motor #1 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Slit Motor #2 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 WI maximum position search This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

Annexure-4 [Page 4 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 D2 maximum position search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Wavelength origin search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Scan motor #1 initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Scan motor #2 initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Mono chronometer #1 initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Mono chronometer #2 initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Detector motor Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 G1 offset This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 G2 offset This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

Annexure-4 [Page 5 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 G3 offset This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Scan motor zero order light search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Scan motor #1 zero order light search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Scan motor #2 zero order light search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 FPGA Check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 DSP Check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

Annexure-4 [Page 6 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Wavelength Origin Search G1 This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Wavelength Origin Search G2 This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Wavelength Origin Search G3 This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Wavelength Origin Search G4 This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Baseline Check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Detector Motor #1 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Detector Motor #2 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Shutter Motor Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Sector Motor Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Monochromator #1 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Monochromator #2 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 WI Lamp time - Reset The WI lamp lighting time has been reset. No action needed.

0x0000 D2 Lamp time - Reset D2 Lamp duration reset has been reset. No action needed.

0x0000 Wavelength Recalibration has succeeded. Wavelength recalibration has been successfully performed. No action needed.

Annexure-4 [Page 7 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Fail to perform the Wavelength Recalibration. Failed to perform wavelength recalibration. ■If the cell holder in the sample chamber contains a light blocker:
Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Fine Baseline - range: 1100nm - 190nm; slit width: 1.0nm Baseline correction was performed. The log also shows the parameters No action needed.
used for equipment baseline correction.

0x0000 Baseline Correction - End - Baseline Energy OVER!" Equipment baseline correction was aborted. There is an energy overrun. ■If the lid of the sample chamber is open:
Turn the unit off, close the lid, and turn the unit back on.

■For devices with variable slit widths:


Reduce the slit width and correct again.

0x0000 Baseline Correction - Stop - Baseline Energy OVER!" Equipment baseline correction complete. There is an energy overrun. ■If the lid of the sample chamber is open:
Turn the unit off, close the lid, and turn the unit back on.

■For devices with variable slit widths:


Reduce the slit width and correct again.

0x0000 Environmental Settings - Instrument - Instrument Typechanged - new:UV- The Instrument Type of the device registered in the Environmental No action needed.
1900 Series , old:UV-2600 Series Settings tool has been changed from UV -2600 series to UV -1900 series.

0x0000 Environmental Settings - Instrument - Modelchanged - new:UV1900 , The model of the device registered in the Environmental Settings tool has No action needed.
old:UV2600 been changed from UV -2600 series to UV -1900 series.

0x0000 Environmental Settings - Instrument - Serial Numberchanged - new:AAAA The serial number of the device registered in the Environmental Settings No action needed.
, old:A1234567 tool has been changed from A 1234567 to AA 12345

0x0000 Environmental Settings - Instrument - ROM Versionchanged - new:1.11 , The ROM version of the device registered in the Environmental Settings No action needed.
old:1.23 tool has been changed from 1.23 to 1.11

0x0000 Environmental Settings - Number of Decimal Places to Displaychanged - The number of decimal places for coefficients set in the Environmental No action needed.
Factor - new:1 , old:2 Settings tool has been changed from 2 to 1

Annexure-4 [Page 8 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Environmental Settings - Number of Decimal Places to Displaychanged - The number of decimal places for calculation results set in the No action needed.
Calculated Result - new:1 , old:3 Environmental Settings tool has been changed from 3 to 1

0x0000 Environmental Settings - Number of Decimal Places to Displaychanged - The number of decimal places for energy set in the Environmental No action needed.
Energy - new:1 , old:2 Settings tool has been changed from 2 to 1

0x0000 Environmental Settings - Number of Decimal Places to Displaychanged - The number of decimal places for time set in the Environmental Settings No action needed.
Time - new:2 , old:1 tool has been changed from 2 to 1

0x0000 Environmental Settings - Number of Decimal Places to Displaychanged - The number of decimal places for wavelengths set in the Environmental No action needed.
Wavelength - new:2 , old:1 Settings tool has been changed from 2 to 1

0x0000 Environmental Settings - Number of Decimal Places to Displaychanged - The number of decimal places for wavenumbers set in the Environmental No action needed.
Wavenumber - new:1 , old:2 Settings tool has been changed from 2 to 1

0x0000 Environmental Settings - Number of Decimal Places to Displaychanged - The number of decimal places for absorbance set in the Environmental No action needed.
Absorbance - new:2 , old:3 Settings tool has been changed from 2 to 1

0x0000 Environmental Settings - Number of Decimal Places to Displaychanged - The number of decimal places for transmittance/reflectance set in the No action needed.
Transmittance/Reflectance - new:2 , old:1 Environmental Settings tool has been changed from 2 to 1

0x0000 Environmental Settings - Display Formatchanged - new:File Name and The data display format set in the Environmental Settings tool has been No action needed.
Data Set Name , old:Sample Name changed from File Name and Data Set Name to Sample Name

0x0000 Environmental Settings - Display Formatchanged - Display the full path The "Display full path file names" check box has been changed from OFF No action needed.
file name - new:ON , old:OFF to ON in the data display format set in the Environmental Settings tool.

0x0000 Environmental Settings - Display Formatchanged - Display the file name The "Display the file name behind" check box has been changed from No action needed.
behind - new:ON , old:OFF OFF to ON in the data display format set in the Environmental Settings
tool.

0x0000 Environmental Settings - Sample Information changed - new:Option123 , The Option Sample Information Name set in the Environmental Settings No action needed.
old:Option tool has been changed from Option to Option 123.

0x0000 Environmental Settings - Delimiter changed - new:Tab , old:Comma Changed the Text Output Delimiter set in the Environmental Settings tool No action needed.
from a comma to a tab.

0x0000 Environmental Settings - Quotation Marks changed - new:Double Quote , Changed Quotation Marks in Text Output set in the Environmental No action needed.
old:None Settings tool from None to Double Quote.

Annexure-4 [Page 9 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Environmental Settings - System Log - Save Destination - Changed the System log Save Destination set in the Environmental No action needed.
new:C:\UVVisWork\log\logfile.log , old:C:\UVVis-Data\Log\logfile.log Settings tool from "C: \UVVis-Data \Log \logfile.log" to " \UVVisWork
\log \logfile.log"

0x0000 Environmental Settings - System Log - Maximum Sizechanged - new:1310 Changed the System log Maximum Size set in the Environmental Settings No action needed.
kB , old:1010 kB tool from 1010 kB to 1310 kB

0x0000 Environmental Settings - System Log - Change the log file automatically - The " Change the log file automatically" setting in the system log settings No action needed.
OFF in the Environmental Settings tool has been turned OFF

0x0000 Environmental Settings - System Log - Change the log file automatically - Changed the System log Maximum Size set in the Environmental Settings No action needed.
ONMaximum Size:1010 kb tool to 1010 kB

0x0000 Environmental Settings - Message Manager - ID:37 Message changed The content of the message with ID 37 set in the Message Manager of No action needed.
the Environmental Settings tool has been changed

0x0000 Environmental Settings - Message Manager - ID:37 Icon changed Changed the Icon for ID 37 set in the Message Manager of the No action needed.
Environmental Settings tool

Spectrum

0x0000 Spectrum Measurement - Start Spectral measurements application started. No action needed.

0x0000 Spectrum Measurement - End Spectral measurements application closed. No action needed.

0x0000 Cannot create data file because the acquired data points is less than 11 Since the spectrum measurement was stopped in the middle, the data file Check the message and implement the necessary measures.
points. is not created because the number of spectrum points is small.

0x0000 Measurement - Start Spectrum measurement started. No action needed.

0x0000 Measurement - End Spectral measurements have been completed. No action needed.

0x0000 Measurement - Stop Spectrum measurement was stopped. No action needed.

Quantitation,
Photometric
0x0000 Quantitation Measurement - Start Quantitation measurements application started. No action needed.

0x0000 Quantitation Measurement - End Quantitation measurements application closed. No action needed.

Annexure-4 [Page 10 of 11]


Annexure-4 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Photometric Measurement - Start Photometric measurements application started. No action needed.

0x0000 Photometric Measurement - End Photometric measurements application closed. No action needed.

0x0000 Measurement - Start Measurement has started. No action needed.

0x0000 Measurement - End Measurement has been completed. No action needed.

0x0000 Measurement - Stop Measurement was stopped. No action needed.

0x0000 Cannot create data file because the acquired data points is less than 11 Since the spectrum measurement was stopped in the middle, the data file Check the message and implement the necessary measures.
points. is not created because the number of spectrum points is small.

0x0000 Cell-blank - cell 1,500.0nm,0.615Abs Acquisition of cell blank data has been completed. No action needed.

0x0000 Cell Blank - Stop Acquisition of cell blank data was canceled. No action needed.

0x0000 Cell Blank - Clear Cell blank data cleared. No action needed.

Timecourse

0x0000 Time Course Measurement - Start Time Course measurements application started. No action needed.

0x0000 Time Course Measurement - End Time Course measurements application closed. No action needed.

0x0000 Measurement - Start Time Course measurement started. No action needed.

0x0000 Measurement - Interrupted Time Course measurement was stopped. No action needed.

0x0000 Data set is not complete! Since the kinetic measurement was stopped in the middle, the data file is Check the message and implement the necessary measures.
Data set will not be saved. not created because the number of data points is small.

0x0000 Cell-blank - cell 1,500.0nm,0.615Abs Acquisition of cell blank data has been completed. No action needed.

0x0000 Cell Blank - Stop Acquisition of cell blank data was canceled. No action needed.

0x0000 Cell Blank - Clear Cell blank data cleared. No action needed.

Annexure-4 [Page 11 of 11]


Annexure-5 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


Common
0x103C Open Application. UVProbe launched successfully. No action needed.

0x103D Close Application. UVProbe closed. No action needed.

0x151A The file has been registered. The file has been saved to the database. No action needed.

0x03BE The content of the change was recorded. Changes to a data file or method file were recorded. No action needed.

0x03EE The Calibration Curve ID is issued. (This log is not used by UVProbe) No action needed.

0x03ED The Data Processing Method ID is issued. (This log is not used by UVProbe) No action needed.

0x03EC The Instrument Method ID is issued. (This log is not used by UVProbe) No action needed.

0x0000 Communication Disconnection Communication between the UVProbe and the device has been lost. No action needed.

0x7f01 UV instrument error occurred. An error occurred in the unit. Turn the unit off and then back on.

0x0000 Auto-zero Auto zero executed. No action needed.

0x0000 Baseline start - range: 800.0 nm - 300.0 nm; slit width: 1.0; sampling Baseline correction has started. The log also shows the parameters used No action needed.
interval: 1.6 for baseline correction.

0x0000 Baseline start - range: 800.0 nm - 300.0 nm; slit width: 1.0; scan speed: Baseline correction has started. The log also shows the parameters used No action needed.
Fast; sampling interval: 0.5 for baseline correction.

0x0000 Baseline completed. Baseline correction is complete. No action needed.

0x0000 Baseline stopped. Baseline correction was aborted. No action needed.

0x0000 Prohibit using USB memory. - Off The setting prohibiting the use of USB thumb drives on the device itself No action needed.
has been turned off.

0x0000 Prohibit using USB memory. - On The setting that prohibits the use of USB memory in the device itself has No action needed.
been turned on.

0x0000 Prohibit using USB memory. The use of USB memory in the device is prohibited. No action needed.

0x0000 Releasing the use prohibition of the USB memory. The use of USB memory in the device is not prohibited. No action needed.

Annexure-5 [Page 1 of 9]
Annexure-5 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Prohibit operating the device panel.- Off The setting that prohibits the use of the device panel on the device body No action needed.
has been turned off.

0x0000 Prohibit operating the device panel.- On The setting that prohibits the use of the device panel on the device body No action needed.
has been turned on.

0x0000 Prohibit operating the device panel. Use of the instrument panel on the instrument is prohibited. No action needed.

0x0000 Releasing the operation prohibition of the device panel. Use of the instrument panel on the instrument is not prohibited. No action needed.

0x0000 Lighting time of D2 Lamp - 3582 hour(s) This is the log when the device was initialized. No action needed.
Displays the lighting time of lamps. Refer to the instruction manual of your UV instrument for lamp
replacement.

0x0000 Lighting time of WI Lamp - 3732 hour(s) This is the log when the device was initialized. No action needed.
Displays the lighting time of lamps. Refer to the instruction manual of your UV instrument for lamp
replacement.

0x0000 Wavelength origin 2 search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 D2 lamp energy check This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

Annexure-5 [Page 2 of 9]
Annexure-5 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Wavelength origin 1 search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 WI lamp energy check This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Scan motor initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Light motor initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Filter motor initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 RAM check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 ROM check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 LSI initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Instrument Initialized This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

Annexure-5 [Page 3 of 9]
Annexure-5 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Slit motor initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Slit Motor #1 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Slit Motor #2 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 WI maximum position search This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 D2 maximum position search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Wavelength origin search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Scan motor #1 initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Scan motor #2 initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Monochrometer #1 initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

Annexure-5 [Page 4 of 9]
Annexure-5 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Monochrometer #2 initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Detector motor Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 G1 offset This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 G2 offset This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 G3 offset This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Scan motor zero order light search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Scan motor #1 zero order light search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

Annexure-5 [Page 5 of 9]
Annexure-5 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Scan motor #2 zero order light search This is the log when the device was initialized. For Failed, see the right ■If the cell holder in the sample chamber contains a light blocker:
column. Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 FPGA Check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 DSP Check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Wavelength Origin Search G1 This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Wavelength Origin Search G2 This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Wavelength Origin Search G3 This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Wavelength Origin Search G4 This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Baseline Check This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Detector Motor #1 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Detector Motor #2 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Shutter Motor Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

Annexure-5 [Page 6 of 9]
Annexure-5 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Sector Motor Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Monochromator #1 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 Monochromator #2 Initialization This is the log when the device was initialized. For Failed, see the right Turn the unit off and then back on.
column.

0x0000 WI Lamp time - Reset The WI lamp lighting time has been reset. No action needed.

0x0000 D2 Lamp time - Reset D2 Lamp duration reset has been reset. No action needed.

0x0000 Wavelength Recalibration has succeeded. Wavelength recalibration has been successfully performed. No action needed.

0x0000 Fail to perform the Wavelength Recalibration. Failed to perform wavelength recalibration. ■If the cell holder in the sample chamber contains a light blocker:
Turn off the unit, remove the light block, and turn the unit back on.

■If the lid of the sample chamber is open:


Turn the unit off, close the lid, and turn the unit back on.

■If the duration of use of the light source lamp exceeds the guaranteed
lighting time:
Replace the light source lamp.

0x0000 Fine Baseline - range: 1100nm - 190nm; slit width: 1.0nm Baseline correction was performed. The log also shows the parameters No action needed.
used for equipment baseline correction.

0x0000 Baseline stopped. - Baseline Energy OVER! Equipment baseline correction was aborted. There is an energy overrun. ■If the lid of the sample chamber is open:
Turn the unit off, close the lid, and turn the unit back on.

■For devices with variable slit widths:


Reduce the slit width and correct again.

0x0000 Baseline completed. - Baseline Energy OVER! Equipment baseline correction complete. There is an energy overrun. ■If the lid of the sample chamber is open:
Turn the unit off, close the lid, and turn the unit back on.

■For devices with variable slit widths:


Reduce the slit width and correct again.

Annexure-5 [Page 7 of 9]
Annexure-5 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


Spectrum

0x0000 Spectrum Scan - Start Spectrum measurement started. No action needed.

0x0000 Spectrum Scan - Complete Spectral measurements have been completed. No action needed.

0x0000 Spectrum Scan - Stop Spectrum measurement was stopped. No action needed.

0x0000 Cannot create data file because the acquired data points is less than 11 Since the spectrum measurement was stopped in the middle, the data file Check the message and implement the necessary measures.
points. is not created because the number of spectrum points is small.

Photometric

0x0000 Read standard - Start Measurement of standard samples has started. No action needed.

0x0000 Read standard - Complete Measurement of the standard sample has been completed. No action needed.

0x0000 Read standard - Stop Measurement of standard sample was stopped. No action needed.

0x0000 Read sample - Start Measurement of unknown samples (samples) has started. No action needed.

0x0000 Read sample - Complete Measurement of unknown samples (samples) has been completed. No action needed.

0x0000 Read sample - Stop Measurement of unknown sample (sample) was stopped. No action needed.

0x0000 Cell Blank start - Measurement mode: Absorbance Acquisition of cell blank data started. No action needed.

0x0000 Cell Blank completed. Acquisition of cell blank data has been completed. No action needed.

0x0000 Sample Cell: 1; Wavelength 500.0: 0.6433 Display cell blank values. No action needed.

0x0000 Cell Blank stopped. Acquisition of cell blank data was canceled. No action needed.

0x0000 Cell Blank reading deleted in Photometric module. Cell blank data cleared. No action needed.

Kinetics

0x0000 Time course measurement - Complete Kinetics measurement has been completed. No action needed.

0x0000 Time course measurement - Start Kinetics measurement started. No action needed.

Annexure-5 [Page 8 of 9]
Annexure-5 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x0000 Time course measurement - Stop Kinetics measurement was stopped. No action needed.

0x0000 Cannot create data file because the acquired data points is less than 11 Since the kinetic measurement was stopped in the middle, the data file is Check the message and implement the necessary measures.
points. not created because the number of data points is small.

0x0000 Cell Blank start - Measurement mode: Absorbance Acquisition of cell blank data started. No action needed.

0x0000 Cell Blank completed. Acquisition of cell blank data has been completed. No action needed.

0x0000 Sample Cell: 1; Wavelength 500.0: 0.6433 Display cell blank values. No action needed.

0x0000 Cell Blank stopped. Acquisition of cell blank data was canceled. No action needed.

0x0000 Cell Blank reading deleted in Kinetics module. Cell blank data cleared. No action needed.

Annexure-5 [Page 9 of 9]
Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC H/W Settings Login It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC H/W Settings Log out It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC H/W Settings Login failed It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC <System Name> New system created It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings Delete-<System Name> It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Instr Serial No. It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Auto regeneration of IC solution It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> TN Power It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Ext. Sparge Valve Open It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Enable ready status check It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Measurement Method It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Carrier Gas Flow It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Carrier Gas It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

Annexure-6 [Page 1 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC System Settings - <System Name> Tubing Diameter It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> TC Furnace(℃) It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Vial type It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Needle Type It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> No. of Flow Wash (between vials) It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> No. of Flow Wash (after all meas. It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
completion) settings] window.

0x1ACC System Settings - <System Name> Needle Rinse(after sampling) It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Needle Rinse(after acid addition) It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Active Stirrer It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> SSM TC Furnace It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> SSM IC Furnace It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC System Settings - <System Name> Com Port It is a record that the change has been made on TOC-Control L [H/W No action needed as this is Information Message
settings] window.

0x1ACC Smpl. Tbl. Login It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 2 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC Smpl. Tbl. Log out It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Smpl. Tbl. Login Failed It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Smpl. Tbl. Screen Lock by timer It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Smpl. Tbl. Screen Lock It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Smpl. Tbl. Release Screen Lock It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Smpl. Tbl. Failed to release screen lock It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> Communication started It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Measurement started It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Sample completed It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Pause It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Restart It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Measurement canceled It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Cal Curve added <file name> It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 3 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <Object ID> Sample added It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Control Sample added <file name> It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Sample deleted It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> <Analysis>:Excluded - <Inj. No.> It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> <Analysis>:Excluded - <Inj. No.> It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Recaculate sample invoked It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Sample ID It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Sample Name It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Sample ID It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Sample Name It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Object ID> Delete Data It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Measurement Result Conversion Item to Convert It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Measurement Result Conversion Item Name It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 4 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC Measurement Result Conversion Conversion parameter:a It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Measurement Result Conversion Conversion parameter:b It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> Zero point detection finished It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> TC catalyst regeneration finished It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> IC catalyst regeneration finished It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> Replace flow line finished It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> Washing flow line finished It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> Mechanical Check started It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> Mechanical Check finished It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> Syringe change finished It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Smpl. Tbl. BlankCheck completed It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC Smpl. Tbl. BlankCheck finished It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <system name> Set maintenance counter It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 5 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <Cal Curve file name> <Analysis>:Units It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Sample Name It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Sample ID It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Calculation Method It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Zero Shift It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> <Analysis>:Multiple Injections It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> <Analysis>:No. Washes It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> <Analysis>:Acid Add It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> <Analysis>:Sparge Gas Flow It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> <Analysis>:Sparge Time It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> <Analysis>:Peak Time Parameters It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Correlation Coeff. Check It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Correlation Coeff. Failure Action(1st time) It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 6 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <Cal Curve file name> Correlation Coeff. Failure Action(2st time) It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Correlation Coeff. Lower Limit It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> <Analysis>:inj. Vol. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> <Analysis>:Auto. Dil. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Cal. Pt. Conc. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> inj. No. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> SD Max It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> CV Max It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Cal. Point added It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Cal. Point deleted It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Density It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Volume It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Cal Curve file name> Weight It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 7 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <Cal Curve file name> Cal point excluded It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> Manual Dilution It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> No. of Det. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> Pharmaceutical water testing It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Units It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> Sample Name It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> Sample ID It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:No. Inj. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:No. Washes It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:SD Max It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:CV Max It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Acid Add It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Sparge Gas Flow It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 8 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <Method file name> <Analysis>:Sp. Time It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Peak Time Parameters It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Multiple Injections It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Correction of inj. Vol It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Correction of dilution It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Auto. Dil. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:inj. Vol. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Expected conc. Range It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Use of blank area It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Cal. Curve 1 It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Cal. Curve 2 It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> <Analysis>:Cal. Curve 3 It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Method file name> Density It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 9 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <Control Sample file name> Manual Dilution It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Sample Name It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Sample ID It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Units It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:No. Inj. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:No. Washes It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:SD Max It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:CV Max It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Acid Add It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Sparge Gas Flow It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Sp. Time It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Peak Time Parameters It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Multiple Injections It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 10 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <Control Sample file name> <Analysis>:Auto. Dil. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:inj. Vol. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Expected conc. Range It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Use of blank area It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Cal. Curve 1 It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Cal. Curve 2 It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> <Analysis>:Cal. Curve 3 It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Check type It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Org. Conc. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Spiked. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Spiked. Conc. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Max Dev. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Upper Limit It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 11 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <Control Sample file name> Lower Limit It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Ignore Zero Shift of Cal. Curve in Conc. It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Caluculation Table Editor] window.

0x1ACC <Control Sample file name> Failure Action 1 It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Failure Action 2 It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC <Control Sample file name> Density It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy Login It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy Log out It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy Login failed It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy Re-enter Password It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy Time for re-entering password It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy DB History Auto It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy DB History Logout It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy DB History Cycle It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

Annexure-6 [Page 12 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC System Policy Comment Required for Modifications It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy PDF Report Export It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy SkyPDF It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC System Policy Acrobat It is a record that the change has been made on TOC-Control L [Sample No action needed as this is Information Message
Table Editor] window.

0x1ACC S/W Validation Login It is a record that the change has been made on TOC-Control L [S/W No action needed as this is Information Message
Validation] window.

0x1ACC S/W Validation Logout It is a record that the change has been made on TOC-Control L [S/W No action needed as this is Information Message
Validation] window.

0x1ACC S/W Validation Login failed It is a record that the change has been made on TOC-Control L [S/W No action needed as this is Information Message
Validation] window.

0x1ACC S/W Validation Program files checked It is a record that the change has been made on TOC-Control L [S/W No action needed as this is Information Message
Validation] window.

0x1ACC User Accounts Login It is a record that the change has been made on TOC-Control L [User No action needed as this is Information Message
Accounts] window.

0x1ACC User Accounts Logout It is a record that the change has been made on TOC-Control L [User No action needed as this is Information Message
Accounts] window.

0x1ACC User Accounts Login failed It is a record that the change has been made on TOC-Control L [User No action needed as this is Information Message
Accounts] window.

0x1ACC User Accounts-Access Rights <User ID> It is a record that the change has been made on TOC-Control L [User No action needed as this is Information Message
Accounts] window.

0x1ACC Log Browser Login It is a record that the change has been made on TOC-Control L [Log No action needed as this is Information Message
Browser] window.

Annexure-6 [Page 13 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC Log Browser Logout It is a record that the change has been made on TOC-Control L [Log No action needed as this is Information Message
Browser] window.

0x1ACC Log Browser Login failed It is a record that the change has been made on TOC-Control L [Log No action needed as this is Information Message
Browser] window.

0x1ACC Add an Event Log Login It is a record that the change has been made on TOC-Control L [Add an No action needed as this is Information Message
Event Log] window.

0x1ACC Add an Event Log Logout It is a record that the change has been made on TOC-Control L [Add an No action needed as this is Information Message
Event Log] window.

0x1ACC Add an Event Log Login failed It is a record that the change has been made on TOC-Control L [Add an No action needed as this is Information Message
Event Log] window.

0x1ACC Added Manually - It is a record that the change has been made on TOC-Control L [Add an No action needed as this is Information Message
Event Log] window.

0x1ACC LIMS Setting Login It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Logout It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Login failed It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Export a text file after a sample It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Export whole sample table It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Launch application before a sample run It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Launch application before a new sample It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

Annexure-6 [Page 14 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC LIMS Setting Launch application after a sample run It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Launch application after a new sample It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Export ASCII File Name It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Applications to be launched before a new sample It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Applications to be launched before sample run It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Applications to be launched after a new sample It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC LIMS Setting Applications to be launched after sample run It is a record that the change has been made on TOC-Control L [LIMS No action needed as this is Information Message
Setting] window.

0x1ACC <System name> ERROR: Find zero point Failed to detect the syringe zero point. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: No vial rack Operation cannot continue because the vial rack is not mounted in the Mount the vial rack in the turntable and execute the operation again.
turntable.

0x1ACC <System name> ERROR: Rack type mismatch Measurement cannot be performed because the vial rack specified in the Verify the type of vial rack mounted in the instrument.
settings differs from the detected vial rack.

0x1ACC <System name> ERROR: Battery replacement The battery voltage has depleted. Switch off power to the instrument. Contact your Shimadzu representative
as this problem requires servicing.

0x1ACC <System name> ERROR: No Acid The volume of hydrochloric acid used has exceeded the threshold value Replenish the hydrochloric acid in the acid vessel and then reset the Total
set in the Maintenance History window. Acid Vol counter in the Maintenance History window.

0x1ACC <System name> ERROR: Sample volume count The volume of sample injected into the combustion tube has exceeded Regenerate or replace the catalyst, replace the combustion tube, and then
the threshold value set in the Maintenance History window. reset the Total TC Inj Vol counter in the Maintenance History window.

Annexure-6 [Page 15 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <System name> ERROR: Move syringe count The number of syringe strokes has exceeded the threshold value set in Replace the plunger tip and then reset the Syringe Strokes counter in the
the Maintenance History window. Maintenance History window.

0x1ACC <System name> ERROR: TC furnace temperature during regeneration The temperature of the TC furnace is too low to regenerate catalyst. Wait for the electric furnace to rise to the set temperature before
executing catalyst regeneration.

0x1ACC <System name> ERROR: ASI cover open The ASI needle cover or sample cover is open. Close the ASI needle cover or sample cover.

0x1ACC <System name> ERROR: IC acid pump The operation time of the IC pump has exceeded the threshold value set Replace the IC pump tube and then reset the IC Unit Pump (hour) counter
in the Maintenance History window. in the Maintenance History window.

0x1ACC <System name> ERROR: ASI rinse pump The operation time of the ASI pump has exceeded the threshold value set Replace the ASI pump tube and then reset the ASI Rinse Pump (hour)
in the Maintenance History window. counter in the Maintenance History window.

0x1ACC <System name> WARNING: 8port valve rotor operation The number of operations of the 8-port valve has exceeded the value set Replace the 8-port valve rotor and then reset the 8Port Valve Operation
in the Maintenance History window. (no.) counter in the Maintenance History window.

0x1ACC <System name> WARNING: Ozonizer operation time The operation time of the ozone generator has exceeded the value set in Replace the ozone generator and then reset the Ozonizer Operation Time
the Maintenance History window. (hour) counter in the Maintenance History window.

0x1ACC <System name> WARNING: CO2 absorber The CO2 absorber has exceeded its expiry date. Replace the CO2 absorber and then reset the date for CO2 Absorber,
replaced on in the Maintenance History window.

0x1ACC <System name> WARNING: ASI stirrer motor 1 The operation time of stirrer motor 1 has exceeded the value set in the Replace stirrer motor 1 and then reset the ASI Stirrer(1) Operation (hour)
Maintenance History window. counter in the Maintenance History window.

0x1ACC <System name> WARNING: ASI stirrer motor 2 The operation time of stirrer motor 2 has exceeded the value set in the Replace stirrer motor 2 and then reset the ASI Stirrer(2) Operation (hour)
Maintenance History window. counter in the Maintenance History window.

0x1ACC <System name> WARNING: ASI stirrer motor 3 The operation time of stirrer motor 3 has exceeded the value set in the Replace stirrer motor 3 and then reset the ASI Stirrer(3) Operation (hour)
Maintenance History window. counter in the Maintenance History window.

0x1ACC <System name> WARNING: ASI stirrer motor 4 The operation time of stirrer motor 4 has exceeded the value set in the Replace stirrer motor 4 and then reset the ASI Stirrer(4) Operation (hour)
Maintenance History window. counter in the Maintenance History window.

0x1ACC <System name> WARNING: ASI stirrer motor 5 The operation time of stirrer motor 5 has exceeded the value set in the Replace stirrer motor 5 and then reset the ASI Stirrer(5) Operation (hour)
Maintenance History window. counter in the Maintenance History window.

0x1ACC <System name> WARNING: ASI stirrer motor 6 The operation time of stirrer motor 6 has exceeded the value set in the Replace stirrer motor 6 and then reset the ASI Stirrer(6) Operation (hour)
Maintenance History window. counter in the Maintenance History window.

Annexure-6 [Page 16 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <System name> WARNING: ASI stirrer motor 7 The operation time of stirrer motor 7 has exceeded the value set in the Replace stirrer motor 7 and then reset the ASI Stirrer(7) Operation (hour)
Maintenance History window. counter in the Maintenance History window.

0x1ACC <System name> WARNING: ASI stirrer motor 8 The operation time of stirrer motor 8 has exceeded the value set in the Replace stirrer motor 8 and then reset the ASI Stirrer(8) Operation (hour)
Maintenance History window. counter in the Maintenance History window.

0x1ACC <System name> WARNING: OCT(1) 8port valve operation The number of operations of the OCT-L (1) 8-port valve has exceeded the Replace the OCT-L (1) 8-port valve and then reset the OCT-L(1) 8 Port
value set in the Maintenance History window. Valve Operation (no.) counter in the Maintenance History window.

0x1ACC <System name> WARNING: OCT(2) 8port valve operation The number of operations of the OCT-L (2) 8-port valve has exceeded the Replace the OCT-L (2) 8-port valve and then reset the OCT-L(2) 8 Port
value set in the Maintenance History window. Valve Operation (no.) counter in the Maintenance History window.

0x1ACC <System name> WARNING: TOC-L carrier gas pres low The carrier gas pressure is too low. Check the condition of the carrier gas supply.

0x1ACC <System name> ERROR: ASI vial cover sensor If the vial cover opened state is not recognized although measurement Before starting measurement based on a schedule, open the vial cover
has been conducted for more than 200 vials, the sensor may be faulty. once and check that an error message is displayed, to ensure that the
This error may also occur due to false recognition when vials are changed sensor is working correctly. If the sensor is not working correctly, contact
while the power is off. your Shimadzu representative as this problem requires servicing.

0x1ACC <System name> ERROR: Flash ROM An error occurred while writing to memory. Switch off power to the instrument. Contact your Shimadzu representative
as this problem requires servicing.

0x1ACC <System name> ERROR: Furnace overheat The electric furnace overheated. With the power on, wait approximately 20 minutes for the temperature of
the electric furnace to decrease and then switch off the instrument.
Switch on the power again, operate the instrument, and verify whether the
same error occurs again.

0x1ACC <System name> ERROR: Furnace error The temperature of the electric furnace does not rise. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: Carrier gas flow control error ! The carrier gas flow rate does not reach the set value. Check the condition of the carrier gas supply.

0x1ACC <System name> ERROR: Syringe pump The syringe is not operating normally due to clogging of the tubing Switch off power to the instrument and remove any foreign particles from
connected to the 8- port valve. the tubing. Switch on the power again, operate the instrument, and verify
whether the same error occurs again.

0x1ACC <System name> ERROR: Syringe pulse count A problem occurred during syringe operation. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

Annexure-6 [Page 17 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <System name> ERROR: 8Port valve position A problem occurred during 8-port valve operation. Switch off power to the instrument. Remove the rotor from the 8-port
valve, remove any particles found in the valve, and wash the valve.

0x1ACC <System name> ERROR: 8Port valve pulse count The 8-port valve is not operating normally due to clogging inside the Switch off power to the instrument. Remove the rotor from the 8-port
sample injector 8- port valve. valve, remove any particles found in the valve, and wash the valve.

0x1ACC <System name> ERROR: TC slider position The TC slider is not operating normally due to particles trapped between Switch off power to the instrument and remove any particles. Switch on
its moving parts. power again after removing the cause of the error.

0x1ACC <System name> ERROR: IC slider position The IC slider is not operating normally due to particles trapped between Switch off power to the instrument and remove any particles. Switch on
its moving parts. power again after removing the cause of the error.

0x1ACC <System name> ERROR: Zero detection A problem occurred during syringe operation. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: ASI arm vertical position The ASI arm is not operating normally in the vertical direction. Switch off power on the TOC-L main unit. Switch on the power again,
operate the instrument, and verify whether the same error occurs again.
Since the problem is unrelated to the TOC-L main unit, disconnect the
ASI-L from the main unit, and perform operations using the TOC-L main
unit alone until normal operation of the ASI-L is restored.

0x1ACC <System name> ERROR: ASI arm vertical pulse count The ASI arm is not operating normally in the vertical direction.

0x1ACC <System name> ERROR: ASI arm horizontal position The ASI arm is not operating normally in the horizontal direction.

0x1ACC <System name> ERROR: ASI arm horizontal pulse count The ASI arm is not operating normally in the horizontal direction.

0x1ACC <System name> ERROR: ASI tray position The ASI turntable is not operating normally. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: ASI tray pulse count The rotation direction of the ASI turntable could not be detected. Either Switch off power on the TOC-L main unit. Make sure the rack is properly
the rack is not properly seated in the turntable or some object may be seated on the ASI-L turntable and remove any objects that may be
blocking a position detection notch on the periphery of the rack. blocking the position detection notch on the periphery of the rack. After
eliminating the cause of the problem, close the ASI-L cover and switch on
power to the instrument again.

0x1ACC <System name> ERROR: SSM_TC sample boat position The photocouplers (two locations) for detecting the position of the TC Switch off power to the instrument. Contact your Shimadzu representative
sample boat are not operating correctly. (Both photocouplers are as this problem requires servicing.
detecting that light is blocked.)

Annexure-6 [Page 18 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <System name> ERROR: SSM-IC sample boat position The photocouplers (two locations) for detecting the position of the IC Switch off power to the instrument. Contact your Shimadzu representative
sample boat are not operating correctly. (Both photocouplers are as this problem requires servicing.
detecting that light is blocked.)

0x1ACC <System name> ERROR: 8Port Sampler1 - 8Port Valve Position The OCT-L (1) 8-port valve is not operating normally due to clogging Switch off power to the instrument. Remove the rotor from the OCT-L (1)
inside the valve. 8-port valve and either remove any particles found in the valve or wash
the valve.

0x1ACC <System name> ERROR: 8Port Sampler2 - 8Port Valve Position The OCT-L (2) 8-port valve is not operating normally due to clogging Switch off power to the instrument. Remove the rotor from the OCT-L (2)
inside the valve. 8-port valve and either remove any particles found in the valve or wash
the valve.

0x1ACC <System name> ERROR: Dehumidifier fan stopped ! The fan on the electronic cooler has stopped. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: ASI emergency stopped ! The ASI encountered an emergency stop. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: Main fan stopped ! The instrument fan has stopped. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: TC Furnace power error! The power supply to the electric furnace is not operating normally. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: Dehumidifier temperature error ! The temperature controller of the cooler is not operating normally. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: TOC detector temperature error ! The temperature controller of the TOC detector is not operating normally. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: TOC detector motor error ! The motor drive of the TOC detector is not operating normally. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: TOC detector memory error ! A memory error occurred inside the TOC detector. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: TOC detector connection error ! The TOC detector is not connected properly. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

Annexure-6 [Page 19 of 20]


Annexure-6 of Document ID:SAWD-0001-0881

Event ID Event Detail Cause of the Event Measures


0x1ACC <System name> ERROR: TN detector temperature error ! The temperature controller of the TN detector is not operating normally. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: TN detector memory error ! A memory error occurred inside the TN detector. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: TN detector connection error ! The TN detector is not connected properly. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: TN detector fan stopped ! The TN detector fan has stopped. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: Ozone pressure sensor error ! An error occurred in the pressure sensor for the ozone stream of the TN Switch off power to the instrument. Switch on the power again, operate
detector. the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: Sparge gas line An error occurred related to the sparge gas stream. There is a possibility Switch off power to the instrument. Switch on the power again, operate
that the stream line is clogged. the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: Pressure sensor 1 error ! An error occurred in the pressure sensor for supplying gas. Switch off power to the instrument. Switch on the power again, operate
the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: Pressure sensor 2 error ! An error occurred in the pressure sensor for detecting the carrier gas flow Switch off power to the instrument. Switch on the power again, operate
rate. the instrument, and verify whether the same error occurs again.

0x1ACC <System name> ERROR: Pressure sensor 3 error ! An error occurred in the pressure sensor for detecting the sparge gas flow Switch off power to the instrument. Switch on the power again, operate
rate. the instrument, and verify whether the same error occurs again

0x1ACC <System name> ERROR: 8 port valve retry A problem occurred during 8-port valve operation. Switch off power to the instrument. Remove the rotor from the 8-port
valve, remove any particles found in the valve, and wash the valve.

0x1ACC <System name> ERROR: CF Card The instrument main unit's data storage device is not operating normally. Switch off power to the instrument. Contact your Shimadzu representative
as this problem requires servicing.

0x1ACC <System name> ERROR: Protocol mismatched. Please check the The protocol version of the firmware does not match that of the PC Check the protocol version of the firmware and PC software. The PC
software version. software. software must be upgraded.

0x1ACC <System name> Firmware is old, so update is required. Firmware is old, so update is required. Switch off power to the instrument. Contact your Shimadzu representative
as this problem requires servicing

Annexure-6 [Page 20 of 20]

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