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  • نموذج استلام شكوى

    Uploaded by

    أحمد إسماعيل
    11 views2 pages
    This customer complaint receiving template collects key details about a complaint including the date, area, time, who received the complaint from, a description of the complaint, product details, customer history, related complaints, initial responses, who the complaint was redirected to, follow up details and closure including name, effectiveness and date. The template is standardized to ensure consistent collection of information across all customer complaints received by a company.

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    This customer complaint receiving template collects key details about a complaint including the date, area, time, who received the complaint from, a description of the complaint, product details, customer history, related complaints, initial responses, who the complaint was redirected to, follow up details and closure including name, effectiveness and date. The template is standardized to ensure consistent collection of information across all customer complaints received by a company.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    11 views2 pages

    نموذج استلام شكوى

    Uploaded by

    أحمد إسماعيل
    This customer complaint receiving template collects key details about a complaint including the date, area, time, who received the complaint from, a description of the complaint, product details, customer history, related complaints, initial responses, who the complaint was redirected to, follow up details and closure including name, effectiveness and date. The template is standardized to ensure consistent collection of information across all customer complaints received by a company.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 2

    Customer Complaint

    Receiving Template

    Section 1 (General)
    Date

    Area

    Time

    Receiver from
    Company

    Section 2 (Complaint Details)

    Description of
    Complaint

    Complainant Product
    Details

    Customer History

    Related Complains

    Initial Reponses

    --------------------------------------------------------------------------------------------------------------------------------
    --------------------------------------------------------------------------------------------------------------------------------
    --------------------------------------------------------------------------------------------------------------------------------
    --------------------------------------------------------------------------------------------------------------------------------
    --------------------------------------------------------------------------------------------------------------------------------
    --------------------------------------------------------------------------------------------------------------------------------
    ------------

    Code: CC-P-01/F01 Issue date 17/06.2020 Rev. 01 Page 1 of 2


    Customer Complaint
    Receiving Template

    Complaints Redirection to
    Name Job title Due Date

    Complaints follow up and Closure

    Name Effectiveness Date

    Code: CC-P-01/F01 Issue date 17/06.2020 Rev. 01 Page 2 of 2

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