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4031 4123 Sap Digital Access For S4hana and Ecc
4031 4123 Sap Digital Access For S4hana and Ecc
ECC
Potential Document Items
1.3 The link on the SAP Digital Access page in SAP January 2022
Help Portal has been changed
*Besides the additional information listed below in this document further details can also be found in the notes directly.
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1. PRODUCT DESCRIPTION
The technology landscape and how customers consume and use SAP software has undergone
dramatic changes. Not only are our customers’ employees using the Digital Core (i. e., SAP ERP, SAP
S/4HANA and SAP S/4HANA Cloud), their business partners, consumers, third-party applications, IoT
devices, automated systems, and RPA/bots are also using the Digital Core. Indirect/ Digital Access is when
people or things use the Digital Core without directly logging into the system. It occurs when humans, any
device or system, indirectly use the Digital Core via non-SAP intermediary software, such as a non-SAP
frontend, a custom-solution, or any other third-party application. It also occurs when non-human devices,
bots, automated systems, etc. use the Digital Core in any way. It is hard to measure use accessing via
Indirect/Digital Access, hence SAP has modernized its pricing model to be more transparent and predictable.
SAP has identified nine document types that represent system generated records of commonly valued
business outcomes from the Digital Core. Use of the Digital Core through Indirect/Digital Access will be
licensed based on these nine document types; there is no additional charge for other document types.
Counting Documents:
–– One time create cost. SAP counts and charges for the creation of documents triggered via Indirect/Digital
Access.
–– Read, update, delete included. All read, updates, and deletion of documents via Indirect/Digital Access do
not incur an additional charge.
–– Initial document creation only. SAP counts only the initial documents created. For example: a sales
document created by Indirect/Digital Access is automatically processed in the Digital Core resulting in the
creation of invoice, material or financial documents. SAP would charge only for the sales documents initially
created and not for the subsequent documents.
–– Multiplier. Not all documents are weighted equally. Most documents are weighted at 100% (multiplier =1),
documents of lower value and more frequently used are weighted at 20% (multiplier = 0.2).
Further details to SAP Digital Access (e.g. license model, measurability, document type items etc. ) are
available on the SAP Digital Access Help Portal.
2. METRIC DESCRIPTION
All Digital Access Documents in the last complete calendar year will be counted. Further details can be found
on the SAP Digital Access Help Portal.
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Invoice Document Items (ID 4051 - 4053)
• For billing documents, all billing document items created by billing document transactions are
counted. In SAP S/4HANA, items of billing documents (table VBRP) are counted. Relevant billing
documents are invoices, credit memos, debit memos, pro forma invoices, intercompany invoices and
intercompany credit memos
• For billing document requests, all billing document request items created by billing document request
transactions are counted. In SAP S/4HANA, items of billing request documents (table VBRP) are
counted.
• For supplier invoices all types of items of posted invoices are counted. Preliminary invoices (e.g.
parked, parked as completed, held invoices) are not considered. Also reversals of invoices are
considered (items of reversed invoice are counted). Invoice items are stored in the following tables:
• RSEG – Items with reference to a purchasing document
• RBCO – Direct postings to a G/L account or to an asset
• RBMA – Direct postings to a material
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Service & Maintenance Document Items (IDs 4091 – 4097 and 4121 and 4123)
• For Maintenance Orders: In SAP S/4HANA as well as in SAP ERP, line items in table ‘AUFK’ with a
maintenance relevant order type are counted These order types can be identified in table T350:
Order types with initial value in field ‘SERVICE’ are relevant.
• For Maintenance Notifications: In SAP S/4HANA as well as in SAP ERP, line items in table ‘QMEL’
with a maintenance relevant notification type are counted. These notification types can be identified
in table TQ80: Notification types with values ‘01’ or ‘02’ or ‘03’ in field ‘HERKZ’ (Notification Origin)
are relevant.
• For Maintenance Confirmations: In SAP S/4HANA as well as in SAP ERP, line items in table ‘AFRU’
for orders with a maintenance relevant order type are counted These order types can be identified in
table T350: Order types with initial value in field ‘SERVICE’ are relevant.
• For Service Orders: In SAP S/4HANA as well as in SAP ERP, line items in table ‘AUFK’ with a
service relevant order type are counted These order types can be identified in table T350: Order
types with value ‘X’ in field ‘SERVICE’ are relevant.
• For Service Notifications: In SAP S/4HANA as well as in SAP ERP, line items in table ‘QMEL’ with a
service relevant notification type are counted. These notification types can be identified in table
TQ80: Notification types with values ‘04’ or ‘05’ or ‘06’ in field ‘HERKZ’ (Notification Origin) are
relevant.
• S/4 Service Notification, is the object where the requests for Services to be performed are stored. In
order to execute this request, it needs to be qualified into a valid S/4 Customer Service Order. In
SAP S/4 Customer Management, header along with line items (CRMS4D_SERV_H,
CRMS4D_SERV_I) of the Service Notification are counted for all Order types with value of field
OBJTYPE_H as BUS2000223 in the table CRMS4d_SERV_H
• For Service Confirmations: In SAP S/4HANA as well as in SAP ERP, line items in table ‘AFRU’ for
orders with a service relevant order type are counted These order types can be identified in table
T350: Order types with value ‘X’ in field ‘SERVICE’ are relevant.
• For Warranty Claims: In SAP S/4HANA and in SAP ERP the number of Warranty Claim headers are
counted which can be identified by table PNWTYH.
• For Service Order & Confirmation transactions, the records created in the S/4 Customer
Management by external interfaces are counted: In SAP S/4 Customer Management, header along
with line items (CRMS4D_SERV_H, CRMS4D_SERV_I) of the Service Order and Confirmation are
counted. These Order types can be identified in with value of field OBJTYPE_H in the table
CRMS4d_SERV_H: BUS2000116 is for Orders and BUS2000117 for Confirmations.
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Time Management Document Items (ID 4111 – 4112)
• For Time Sheet documents: In SAP S/4HANA and SAP ERP, all newly created Time Sheet Records
(table CATSDB are only counted.
• For Time Management documents: All Time Management Records are counted in SAP ERP
systems only. The following infotypes are counted:
o Absences (infotype 2001) stored in table PA2001
o Attendances (infotype 2002) stored in table PA2002
o Subsitutions (infotype 2003) stored in table PA2003
o Remuneration (infotype 2010) stored in table PA2010
3. MEASUREMENT ID
ID Unit Measurement
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4084 Inspection Point Result (in K) Indicator*
* Values could be reliable only if prerequisites according to note 2738406 are fulfilled.
Further technical requirements are summarized in the central technical guide note 2738406
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4. INFORMATION ON MEASUREMENT AVAILABILITY
Measurement results are only displayed in the log if both the software component SAP_BASIS and the
application are at the required Support Package (SP) level.
7.54 SP01
7.53 SP03
7.52 SP05
7.51 SP09
SAP_BASIS
7.50 SP17
7.40 SP23
7.31 SP26
7.02 SP22
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ECC 6.0 EhP 4 SP21 Additionally required:
SAP Note 2731610
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