Professional Documents
Culture Documents
Novo Company Presentation
Novo Company Presentation
Proposal by
Help our clients deliver
World Class Customer
Experience through
transformation of
your people and
processes
OUR
SERVICE OFFERINGS
Customer Experience
TRANSFORMATION
Enablers
s
People Process
Technology
Customer Experience
• Learning Need Identification • Process Design, Documentation • Dealership Benchmarking • Learning Management System
• Curriculum Design & & Implementation • HR Solutions • Web Based Content
development • Hand-holding & Coaching • Skill Contests & Certification • Mobile Applications
• Blended Learning Solutions • Audit • Brand Assets/ Videos • AR/ VR Solutions
• Train the Trainer • Mystery Shopping • Job Aids
• Training Delivery
• Training effectiveness
measurement
CAPABILITY
Capability – Presence
HONG KONG
INDIA
TAIWAN
PHILIPPINES
INDONESIA
SINGAPORE
Clients
Services
OUR
JOURNEY
Our Journey So Far…
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
Luxury Clients We Deliver for…
EV Engagements So Far…
Launches – Since Lockdown Period
REDI-GO SONET CITY RRAPID TSI KICKS HECTOR PLUS KAROQ SUPERB TSI GLOSTER TUCSON
CRETA (intl.) MAGNITE HECTOR 2021 OCTAVIA KUSHAQ ALCAZAR BOLERO NEO XUV 700 SELTOS X LINE i20 N Line
ASTOR Carens Slavia Kodiaq Facelift KUSHAQ City Hybrid Hyundai Verna Nexon ICE CITY Honda City
Monte Carlo
Hyundai Venue (intl) MG Comet Seltos Grand i10 (intl) Aura (intl) Seltos Punch Elevate SONET
GRAZIA Sports Himalayan HORNET & DIO CB 200X SP 150 Honda Activa Smart Bounce Infinity Montra Electric Altigreen neEV
Honda SP 160 Repsol
Content Development Experience
WBT Development Experience
Skill Contest, Certification & Assessments
Training Delivery Experience – Retainer-ship Basis
SOP Manuals/ Process Implementation/ Audits
India
International
Mystery Shop
Aftersales
Experience
After Sales Interventions
India
International
After Sales Service Spectrum
Coaching
Non-technical/ soft
CVBU & PVBU
skills
Technical
Certification
Content/
E-learning