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Intern Report Bksydv
Intern Report Bksydv
On
"Network Support"
At
Submitted By:
Bikas Yadav (R.J.U. Symbol No. 11180003)
BSc.CSIT
Department of Computer Science and Information Technology
University Campus
Ramanand Chowk, Janakpurdham
Submitted To:
Office of the Dean Institute of Science and Technology, Rajarshi Janak University
Janakpurdham, Nepal
Internship report submitted in fulfillment of the requirement for the degree of Bachelor’s in
Computer Science and Information technology (BSc.CSIT) of Rajarshi Janak University
December, 2023
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SUPERVISOR'S RECOMMENDATION
…………………………………….
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LETTER OF APPROVAL
The undersigned certifies that they have read and recommended to the Department of
Computer Science and Information Technology for acceptance of an internship report
submitted by Mr. Bikash Yadav in partial fulfillment for the degree of Bachelor of
Science in Computer Science and Information Technology (BSc. CSIT), Institute of
Science and Technology, Rajarshi Janak University.
………………………….
External
Department of Computer Science
Rajarshi Janak University
…………………………
Program Coordinator
University Campus
……………………………….
Supervisor
University Campus
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ACKNOWLEDGMENT
The internship opportunity I had at Grantha Network PVT.LTD was a great chance
for learning and professional development. I did not only learn Networking but also
got familiar to best industrial practices during my internship period. Therefore, I
consider myself as a very lucky individual as I was provided with an opportunity to
be a part of it.
I would also like to thank my supervisor Mr. Dhananjay Mandal who has
supervised me with the internship as well as this report. Likewise, I would like to
thank principal of our university campus Dr. Saroj Kumar Thakur for his
continuous support and encouragement throughout these years of my bachelor.
Lastly, I offer my best regards and gratitude to all the staff of the company, our
colleagues and others who supported us in any respect during the completion of the
project.
Thanking You,
Bikash Yadav
R.J.U. Exam Symbol No. 11180003
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LIST OF FIGURES
Fig 4 Switch................................................................................................................... 19
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LIST OF TABLES
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LIST OF ABBREVIATIONS
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TABLE OF CONTENTS
ACKNOWLEDGMENT.................................................................................................... iii
4.1 Conclusion........................................................................................................... 28
REFERENCES ................................................................................................................. 30
APPENDIX
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Internship provides the exploration and development of the career for students. It is a
professional learning experience that offers meaningful, practical work related to the
student’s field of study. This report consists of my internship on computer
networking at Grantha Networks PVT.LTD Kupandole, Kathmandu. Grantha
Networks provides various services such as Domain Registration, Email Server, Web
Hosting, Government Network Management (G-Network), Consultant Service,
Human Resource Training, Co- location service, Virtualization and Cloud, Software
Development. Grantha Networks manage or implement high speed network
configuration, design and advice for government agencies. As an intern of
networking team my important responsibility is to understand the system of the
organization. They provide necessary document to get the overview of the system
and team discussion. They assist me to understand all the term and topic of the
system. They assist me to develop network using various simulation tools and assist
me to create VLAN configuration in a network. Due to this internship I got familiar
with the network topology and network device like switch, router, cable etc.
Beside this, I am also assigned to perform basic task such as installing software such
as anti- virus, Microsoft office, cisco packet tracer, Virtual machine and other
utility application inthe computer lab of the organization.
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The computer network in any organization is the most important thing that helps
every work to go smoothly inside or outside organization. Small problem within a
network can delay entire work process and can cause a big loss for the organization.
So, it should be solved or fixed as soon as possible.
There are some problems faced during my internship tenure. Those are:-
Sometimes shortage of electric power also makes us to not let my work successfully.
The shortage of material like switch, cable, cable tester, RJ45, etc.
VLAN misconfiguration
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1.3 Objectives
The general objective is to design and implement upgraded, scalable and valuable
LAN network services and high speed internet connection for the company. To gain
knowledge of networking and experiences to design efficient and effective network
depending on available resources and have best network in term of coast, speed,
security and scalability is another objective of this project/intern.
The main objectives of this internship are to develop and achieve learning goals, and
to get aclear job/project description for the work experience. The other objectives of
this Internship are as follows:
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As we know each and everything has its own limitation. No study can be free
fromimpediments. The major limitations of internship report are as follows:
All the data’s included in this report are collected from Grantha Networks.
This study takes into consideration only about general activities and does not
include minor details about each and every activity performed in the organization
due to time constraint
The time frame to perform an internship was short.
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The contents of the report are organized into the following sections:
Chapter 1, discusses the introduction to the project with the objectives to be met.
Also, the scope and limitations of the project are discussed.
Chapter 2, discusses the background study of the organization and literature review.
Organization introduction, hierarchical structure, working domains and department
units are discussed. Studies of various systems and architecture are reviewed in this
section through which the foundation of the project was set up.
In Chapter 3, all the internship activities are described here. It includes roles and
responsibilities during internship, weekly logs maintained during internship,
description of the project involved during internship and activities performed in it.
In Chapter 4, the conclusion of the report and learning outcomes of the internship
are discussed here.
In the end, all the references are mentioned in the APA format.
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Grantha Networks Pvt. Ltd. (Grantha) is an IT service provider founded on 2013 by the group of
technology enthusiasts who have diversified skills, hands-on experiences, in-depth knowledge and
good reputation in Nepali market in the field of Information and Communication Technology (ICT).
We primarily deal with Networks, Systems, Security, Infrastructure, Consulting and Cloud-Based
solutions. We have professionals, highly skilled, experienced and certified industry experts who can
able to design/re-design, optimize, migrate, merge, configure and troubleshoot small to complex
problem. We are committed to provide cost effective, reliable, scalable solutions. We believe and
focus on being service-oriented.
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Grantha Networks is a private organization who has one main head (Executive
Director) who is accountable for making decisions and supervise, train and oversee
staff from different departments. Under the head of the Grantha Networks, there are
different departments with different responsibilities and duties. Generally, overall
work flow of the Grantha Networks or the organization hierarchy is shown in the
figure below.
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i. Email Server
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v. Web Hosting
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During our stay in the organization, I was assigned as Network Support Intern at the IT
department. The IT department mainly focused on works like network management,
software development, web hosting, virtualization and cloud etc. The head of the IT
department is the Assistant Director. As the Grantha Networks is a private organization,
it has specific number of staffs as directed by Executive director of Grantha Networks.
There are six Computer Engineers, one System Administrator, one Computer Operator
and 8 interns including me.
Computer Engineers are responsible for designing, testing and inspecting all the
software used within an organization’s computer system. They are responsible for
performing routine checks and integrating updates and new features to existing
software and hardware.
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Information technology (IT) is the use of any computers, storage, networking and other
physical devices, infrastructure and processes to create, process, store, secure and
exchange all forms of electronic data. The spread and advancement of the use of
information technology is deepening the government’s reliance on information systems.
The use of information and communication technology has led to the establishment of
national information technology to address policy as well as institutional challenges
with appropriate opportunities through continuous development and dynamism. Mogul,
J., Postel, J. (1985)
Computer Networking is a very vast project in the present developing era of electronics
and communication. Nowadays, computers are used in a wider range. All the
organizations are using multiple computers within their departments to perform their
day to day work. Computer network allows the user to share data, share folders and
files with other users connected in a network. Computer Networking has bound the
world in a very small area with it wide networking processes like LAN, MAN, WAN.
Grant, T. J., ed. (2014). A computer network is a set of computers sharing resources
located on or provided by network nodes. The computers use common communication
protocols over digital interconnections to communicate with each other. These
interconnections are made up of telecommunication network technologies, based on
physically wired, optical, and wireless radio-frequency methods that may be arranged
in a variety of network topologies.
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Internships, apprenticeships, learner-ships are all terms used to define gaining of work
experience before being employed full-time. Internship means to enable the transfer of
learning and knowledge by applying what I have learned in the classroom to real world.
As a Network Support trainee or intern, my core responsibility was to understand about
the network and gain more hands on practical knowledge in real world using simulation
tools. The basic task I was assigned to perform was installing different software and
applications inthe computer lab of the organization. I was also assigned to fix hardware
issues such as replacing bad keyboards, replacing damaged hard drives etc. My other
responsibilities are listed below:
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First (July 19th – July 26th) Troubleshoot basic Computer hardware and software
problems, installed different applications including
Packet Tracer.
Second (July 27th – Aug 6th) Know about basic networking devices such as router,
Twelfth (Oct 14th – Oct 19th) Setup an internet connection for all the office of one
building and create local area network using different
VLANs.
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This project is aimed to build network infrastructure for the company in order to
provide fast and efficient service for the company workers, customers and government
officials. Network infrastructure refers to all of the resources of a network that make
network or internet connectivity, management, business operations and communication
possible. Network infrastructure comprises hardware and software, systems and
devices, and it enables computing and communication between users, services,
applications and processes. Anything involved in the network, from servers to wireless
routers, comes together to make up a system’s network infrastructure. Network
infrastructure allows for effective communication and service between users,
applications, services, devices and so forth. Without the right network infrastructure in
place, you may suffer from poor user experience and security issues that can impact
employee productivity, cost you money and damage reputations.
Our project is to build a network infrastructure for the office building. The building has
3 floors. The first floor has three departments (Reception, Store and Logistics), in the
second floor there are three departments (Finance, HR and ABC) and the third floor
hosts the IT and Admin department. The following are the considerations during the
design and implementation of network infrastructure:
There are 3 routers connecting each floor. All the routers are connected to each other
using serial DCE cable. Each floor has one switch placed in respective floor. Each floor
has WI-FI networks connected to laptops and phones. Each department have printer
and each department are in different VLAN. Among the different routing protocols,
OSPF is used to advertise routes. All the devices in the network obtain IP address
dynamically with their respective router configured as the DHCP server. All the
devices in the network communicate with each other. For remote login, SSH is
configured in all the routers.
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Functional requirements specify what the network must do. Some of functional
requirement of network system are as follow:
Internet connectivity should be configured for all users, who are accessing the network.
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Two departments should have separate local area networks. Moreover, staff users will be
Capacity
Bandwidth
Speed
Availability
Affordability
Security
Technical resources like hardware, software, and other technical requirements of the
networksystem are available to the organization.
The system is economically feasible. It does not require any addition hardware or
software. Since the interface for this system is developed using the existing resources
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The system is schedule feasible as the project is completed within its scheduled time.
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Despite best efforts to keep things smooth all the time every day, frequent problem
arises in the system. Some of the problems that arise frequently are:
3. VLAN issues: VLAN issues happen when a VLAN is not configured to the
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correct port, which supports its services. It is solved by making sure that cable and
switch port are good. Checking switch interface configuration. Using the command
show interface [interface name-number] to check whether there are CRC errors or
late collisions perceived on the interface. These errors are usually the result of
physical problems such as bad cable or NIC. If two hosts cannot communicate then
checking whether they are in the same VLAN. If they are positioned into different
VLANS then a router is needed to enable communication between the two hosts.
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being the size and scale of the network as well as cost. However, long-term factors
including configuration management, monitoring, and general performance also
need to be considered.
Star topology is used in this project. It is commonly used topology for the small
business. It is a topology where every node in the network is connected to one
central switch. Every device in the network is directly connected to the switch and
indirectly connected to every other node. The central node has the responsibility of
managing data transmissions across the whole network and acts as a repeater. With
star topologies, computers are connected with a coaxial cable, twisted pair, or
optical fiber cable.
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Switch
Switches are networking devices operating at layer 2 or a data link layer of the OSI
model. They connect devices in a network and use packet switching to send, receive
or forward data packets or data frames over the network. A switch has many ports, to
which computers are plugged in. When a data frame arrives at any port of a network
switch, it examines the destination address, performs necessary checks and sends the
frame to the corresponding device(s). It supports unicast, multicast as well as
broadcast communications.
Fig 4: Switch
Router
Routers are networking devices operating at layer 3 or a network layer of the OSI
model. They are responsible for receiving, analyzing, and forwarding data packets
among the connected computer networks. When a data packet arrives, the router
inspects the destinationaddress, consults its routing tables to decide the optimal route
and then transfers the packet along this route. A router, like a switch forwards
packets based on address. It uses the IP address to forward packets. The most
common home routers are used to share a broadband internet connection. The router
has a public IP address and that address is shared with the network. When data
comes through the router it is forwarded to the correct computer.
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Fig 5: Router
Servers
Servers manage the shared resources on the LAN. The server combines hardware
and software to offer (or serve) network resources. The server hardware may be an
ordinary PC or a high-performance unit designed specifically to be a server. The
software running on the server will vary with the type of server. (It is possible
for a LAN to have many different types of servers, each providing different
types of services.) LAN servers often resemble host machines (mainframes or
minicomputers) conceptually and diagrammatically. There is one fundamental
difference between the two: In a host based system, all processing takes places in
the central host machine. Processing is centralized—terminals are totally
dependent on the host device for all processing functions. In the LAN
environment, processing is distributed among all of the intelligent devices—
servers, stations and peripherals. The role of the file server is to provide and
manage a shared storage area on the network.
Access point
Access point is a networking hardware device that allows other Wi-Fi devices to
connect to a wired network. As a standalone device, the AP may have a wired
connection to a router, but, in a wireless router, it can also be an integral
component of the router itself. An AP is differentiated from a hotspot which is a
physical location where Wi-Fi access is available.
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End device
End device like laptop, pcs, printers, etc. are used and connected through
different cable withrouters and switches.
Cable/Wire
Cable like coaxial cable, twisted pair cable, Serial DCE, Fiber etc. are used
to connect different end device with switch and routers. Crimping of cable
with Rj-45 is done to thecable to connect to the ports.
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Router(config-if)#int se0/2/1
Router>en
Router#conf t
Router(config)#int gig0/0.30
Router(config-subif)#encapsulation dot1Q 30
Router(config-subif)#encapsulation dot1Q 40
Router(config-subif)#encapsulation dot1Q 50
1. OSPF routing configuration: It is a link-state routing protocol that is used to find the
best path between the source and the destination router using its own ShortestPath First.
The OSPF routing configuration is done as below:
Router>en
Router#conf t
Router(config)#router ospf 10
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Router(dhcp-config)#default-router 192.168.1.1
Router(dhcp-config)#dns-server 192.168.1.1
Router(dhcp-config)#ex
Router(config)#ip dhcp pool admin
Router(dhcp-config)#default-router 192.168.2.1
Router(dhcp-config)#dns-server 192.168.2.1
Router(dhcp-config)#ex
Router(config)#do wr
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In our project, we have used best-effort (BE). The best-effort (BE) QoS model is
typicallythe default QoS model and does not implement any QoS behaviors to prioritize
traffic before other QoS traffic classes.
Testing is done using ping and traceroute command. A traceroute works by sending
Internet Control Message Protocol (ICMP) packets, and every router involved in
transferring the data gets these packets. It is also done manually by using different show
commands like show vlan, show trunk, show interface, show ip route, etc. Testing is
done through cli using ping to pass the packet from one end device to another. It is done
by testing end-to-end connectivity. These are the steps that are followed:
Sending a ping from one end of the network to the other end.
Tracing the route from PC1 to determine where in the path connectivity fails.
Correcting the network problem where connectivity fails.
Verifying that end-to-end connectivity is established.
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4.1 Conclusion
The internship in Grantha Networks PVT.LTD has provided a great opportunity to
enhance knowledge and skills. It helped author to gain the experience of working in
real and practical field and most importantly working in team. Moreover, it
presented an opportunity to work in the project related to author interest and
specialization. The main objective of the internship is learning the things that is
necessary to get yourself into the real field of work. It has given author the
opportunity to understand this industry and how the work is actually done. To
conclude, author found that the internship was very beneficial as a part of
development of career and the experience gained through this would be helpful and
beneficial for the future opportunities
This internship program also allows author to build valuable relationships that might
be important during beginning of professional career. The contacts acquired and
relationships developed will help author find a job after graduation, serve as a
reference on resumes, and even connect them with new opportunities down the road.
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Some of the things that I have learned from my internship at Grantha Networks are as
follows:
I learned how to communicate and build relationships with the people I worked
with.
I learned team playing skills is important and knowledge of the team is stronger
than individual person’s knowledge.
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REFERENCES
doi: 10.17487/RFC0791
of Telecommunications Technology.
Grant, T. J., ed. (2014). Network Topology in Command and Control. Advances inInformation
Security, Privacy, and Ethics. IGI Global. pp. xvii, 228, 250.
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