Table of Contents

Title: A case study; the impact of information technology on businesses.................................2

Abstract:..................................................................................................................................2
Introduction:...........................................................................................................................2
Problem Statement:................................................................................................................3
Research Objectives:................................................................................................................3
Research Questions:................................................................................................................3
Significance:............................................................................................................................4
Rationale:................................................................................................................................4
Literature Review:...................................................................................................................4
Proposed Research Methodology............................................................................................6
Survey:....................................................................................................................................6
Customers that are online:...............................................................................................................6
Internet Users in 2022:.....................................................................................................................6
Covid 19 cause a boost:....................................................................................................................7

Overview of the Chapters:.......................................................................................................7

Proposed Timeline...................................................................................................................8
Bibliography:...........................................................................................................................9
Title: A case study; the impact of information technology on businesses.

Abstract:
Increased productivity by automating and streamlining business processes, IT has helped to
increase productivity and efficiency. Improved communication, IT has made it easier for
businesses to communicate with customers, employees, and partners through email, instant
messaging, and videoconferencing. Enhanced decision making, Businesses can now use data
analysis and business intelligence tools to make more informed decisions based on real-time
data. Improved collaboration, IT has made it easier for teams to work together, share documents,
and collaborate on projects, regardless of location. Increased competitiveness: By using IT to
improve operations, businesses can gain a competitive advantage over their rivals.Increased
mobility, With the proliferation of mobile devices and cloud computing, businesses can now
access information and applications from anywhere at any time. Overall, the impact of IT on
businesses has been transformative, helping to increase productivity, improve communication
and collaboration, and increase competitiveness.

Introduction:
Information technology has had a significant impact on businesses in a number of ways. Some of
the ways in which it has impacted businesses are improved communication and collaboration,
increased productivity, greater access to information, enhanced customer service and new
business models. Information technology has made it easier for employees to communicate and
collaborate with one another, even if they are located in different parts of the world. This has
made it possible for businesses to operate more efficiently and effectively. With the help of
information technology, businesses have been able to automate many tasks and processes, which
has helped to increase productivity and reduce costs. Information technology has made it easier
for businesses to access and analyze data, which has allowed them to make more informed
decisions. Information technology has enabled businesses to improve their customer service by
providing them with easier ways to communicate with customers and resolve their issues.
Information technology has also enabled the creation of new business models, such as the gig
economy and the sharing economy, which have disrupted traditional business models.

Information Technology helps businesses to settle intricate issues with the right to make the most
effective business-related decision, you need to consider only two factors- delicacy and speed.
All the companies need to do marketing research, as it may help them to provide the perfect
resolution. The marketers carry out this in different ways, like online forums, Analytics, Big
Data, and many other tools that have come useful for rooting important information on the
applicable marketing request and providing online response and accurate data.
Problem Statement:
In recent years, information technology has significantly impacted the way businesses operate,
leading to improvements in communication, collaboration, productivity, and access to
information. However, there are concerns that the rapid adoption of information technology may
also lead to disruptions and challenges for businesses, such as the need for new skills and
training, the potential for cyber attacks and data breaches, and the impact on employment and job
roles. The purpose of this study is to examine the impact of information technology on
businesses, including both the benefits and challenges, in order to better understand the overall
impact of this technology on the business landscape.

Research Objectives:
The impact of information technology on businesses can be significant and wide-ranging. Here
are a few research objectives that could be explored in this area:

How has the adoption of information technology affected business productivity and efficiency?

What are the most significant benefits and drawbacks of using information technology in
businesses?

How has information technology changed the way businesses interact with customers, clients,
and partners?

How has information technology impacted the employment landscape within businesses,
including the roles and responsibilities of workers?

What are the ethical considerations surrounding the use of information technology in businesses?

Research Questions:
Here are a few research questions that could be explored when studying the impact of
information technology in businesses:

What are the most common types of information technology used by businesses, and how are
they used to improve productivity and efficiency?

How has the adoption of information technology affected the customer experience and
satisfaction levels of businesses?

How have businesses used information technology to expand their reach and target new markets?

How have the roles and responsibilities of employees within businesses been impacted by the
adoption of information technology?
How have businesses used information technology to improve decision-making and data analysis
capabilities?

Significance:
Understanding the impact of information technology on businesses can help organizations make
informed decisions about adopting and using technology.

Research on this topic can help businesses identify the most effective ways to leverage
technology to improve operations and reduce costs.

By studying the impact of information technology on businesses, researchers can identify best
practices and strategies that can be adopted by other organizations.

Research on this topic can help policymakers and government organizations develop policies and
regulations related to the use of technology in businesses.

Understanding the impact of information technology on businesses can help researchers identify
potential risks and challenges associated with technology adoption, and develop strategies to
mitigate these risks.

Rationale:
There are several rationales for researching the impact of information technology in businesses.

By studying the impact of information technology on businesses, researchers can identify best
practices and strategies for successful technology adoption and use. This can be particularly
useful for small and medium-sized businesses that may not have as much experience with
technology adoption.

Research on this topic can help policymakers and government organizations develop policies and
regulations related to the use of technology in businesses, which can help ensure that the benefits
of technology are widely distributed and that risks are minimized.

The impact of information technology on businesses can have significant implications for the
employment landscape, including the roles and responsibilities of workers. Researching this
topic can help organizations understand how to effectively incorporate technology into the
workplace and ensure that employees are able to adapt and thrive in a changing environment.

Literature Review:
The researchers research on impact of information technology in businesses. There have been
many researchers who have studied the impact of information technology on businesses. Some of
the key contributions in this area include:
Impact of Information Technology on Productivity. A case study in Telecommunication industry
of Iran. Supervisors: Dr. Mohammad.T. Hamidi Beheshti, Dr. Deon Nel Department of
Industrial Engineering Luleå University of Technology Department of Business Administration
and Social Sciences. Division of Industrial Marketing and E-Commerce

Implications of Information Technology for Employment, Skills, and Wages: A Review of

Recent Research Final Report Prepared by: Michael J. Handel Consultant to SRI International
This literature review was prepared by Michael J. Handel of the University of Wisconsin–
Madison and the Levy Economics Institute, as a consultant to the Science and Technology Policy
Program of SRI International, Arlington, Virginia.

Studying Information Technology in Organizations: Research Approaches and Assumptions

Wanda J. Orlikowski and Jack J. Baroudi Information Systems Research Vol. 2, No. 1 (MARCH
1991), pp. 1-28 (28 pages)

Technology and Institutions: What Can Research on Information Technology and Research on
Organizations Learn from Each Other? Wanda J. Orlikowski and Stephen R. Barley MIS
Quarterly Vol. 25, No. 2 (Jun., 2001), pp. 145-165 (21 pages) Published By: Management
Information Systems Research Center, University of Minnesota.
Proposed Research Methodology

Survey:
Customers that are online:

Internet Users in 2022:

Covid 19 cause a boost:

Overview of the Chapters:

Information technology has had a significant impact on businesses in a number of ways. Some of
the ways in which it has impacted businesses are improved communication and collaboration,
increased productivity, greater access to information, enhanced customer service and new
business models. Rapid adoption of information technology may also lead to disruptions and
challenges for businesses, such as the need for new skills and training, the potential for cyber
attacks and data breaches, and the impact on employment and job roles. The purpose of this
study is to examine the impact of information technology on businesses, including both the
benefits and challenges, in order to better understand the overall impact of this technology on the
business landscape. Few research objectives that could be explored in this area are: how has the
adoption of information technology affected business productivity and efficiency? What are the
most significant benefits and drawbacks of using information technology in businesses?
Research questions that could be explored when studying the impact of information technology
in businesses are what are the most common types of information technology used by businesses,
and how are they used to improve productivity and efficiency? How has the adoption of
information technology affected the customer experience and satisfaction levels of businesses?
Proposed Timeline:

Problem Research
Title Introduction
Statement Objectives

Research Litreture
Signiificance Rationale
Questions Review

Research
Overview Abstract
Methodology
Bibliography:
https://datareportal.com/reports/digital-2022-global-overview-
report
https://www.diva-portal.org/smash/get/diva2:1027818/
FULLTEXT01.pdf
https://files.eric.ed.gov/fulltext/ED574891.pdf
https://www.jstor.org/stable/23010611
https://doi.org/10.2307/3250927
https://www.jstor.org/stable/3250927