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DC Inverter

Light Commercial
Trouble Shooting
Contents
I. Outdoor unit error code
II. Troubleshooting
III. Indoor unit error code
IV. Troubleshooting

CHIGO New Generation DC Inverter VRF System


Outdoor unit error code

1: when in standby mode


it display the quantity of indoor units that can
communication with outdoor unit in the
system.

35: when outdoor unit is running, It display the


frequency of inverter compressor.
In this example, frequency of inverter
compressor is 35Hz.

dF: when system is in defrost mode, it display


“dF”

CHIGO New Generation DC Inverter VRF System


Outdoor unit error code

When system is in error or protection mode,


it display Error code or protection code.

Error code: E1, E2……E10


Error code: H0,H4……H10
Protection code: P1,P2……P13
Error code after P6: L0,L1……L9

CHIGO New Generation DC Inverter VRF System


Outdoor unit error code

Code Malfunction or protection remark

E1 Phase sequence fault

E2 Indoor and outdoor communication fault

E3 Reserved

E4 Environmental temperature sensor fault

E5 reserved

E6 Condenser temperature sensor fault

E7 Reserved

E8 Reserved

E9 AC over voltage/low voltage protection

E10 EEPROM protection

CHIGO New Generation DC Inverter VRF System


Outdoor unit error code

Code Malfunction or protection remark

H0 Communication malfunction between DSP and 0513

H1 Reserved
Repower on to clear
H4 There are 3 times P6 protection in 30 minutes.
the error code.
Repower on to clear
H5 There are 3 times P2 protection in 30 minutes.
the error code.
Repower on to clear
H6 There are 3 times P4 protection in 100 minutes.
the error code.
H7 Reserved

H8 Reserved
Repower on to clear
H9 There are 2 times P9 protection in 10 minutes.
the error code.
Repower on to clear
H10 There are 3 times P3 protection in 60 minutes.
the error code.

CHIGO New Generation DC Inverter VRF System


Outdoor unit error code

Code Malfunction or protection remark

P1 High pressure protection

P2 Low pressure protection

P3 INV over current protection

P4 Discharge temperature sensor protection

P5 Heat exchanger high temperature protection

P6 Inverter module protection

P9 DC Fan module protection

P10 Anti-typhoon protection

P11 T2 high temperature protection in cooling mode

P12 >
T3 24℃ more than 5 min in heating mode

CHIGO New Generation DC Inverter VRF System


Outdoor unit error code

Code Malfunction or protection remark

L0 Inverter compressor malfunction

L1 DC generatrix low voltage protection

L2 DC generatrix high voltage protection

L3 Reserved

L4 MCE malfunction/simultaneously/cycle loop After P6


displaying for
L5 Zero speed protection 60s, they will
display
L6 Reserved

L7 Wrong phase protection


Speed difference >15Hz protection between the front and the
L8
back clock
Speed difference >15Hz protection between the real and the
L9
setting speed

CHIGO New Generation DC Inverter VRF System


Troubleshooting

E1: Phase-sequence reverse or lose

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E1: Phase-sequence reverse or lose

Check Phase-sequence Yes Change sequence of


Must be same with (Auto-check is only valid any two phase line
compressor requirement when first powered on.)

No

power wire is not well Check if the power supply


Yes
touched with the lose phase Fix the wire
terminals with terminal

No
Correct
direction?
Check chip in the outdoor Yes Reinstall or
Well touch?
PCB replace the chip
Any pin broken?
No
OK

Component damaged? Check PCB


Replace PCB
Wet?

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E1: Phase-sequence reverse or lose

1. Check the outdoor unit phase sequence and the power supply phase
sequence are the same.

Solutions: If the phase sequence is incorrect, change the wiring,


otherwise go to the next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E1: Phase-sequence reverse or lose

2. Measure every phase voltage of terminal block, and determine


whether there is a lack of phase.

Every phase voltage


should be between
220V-240V

Solutions: If the phase sequence is incorrect, change the wiring, otherwise go


to the next step.
If there is a lack of phase, check the wiring and correct; if there is no lacking of
phase, replace the main board of outdoor unit.

CHIGO New Generation DC Inverter VRF System


Troubleshooting

E2: Communication error between outdoor unit


and indoor units

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E2: Communication Error
between Outdoor Unit and
Indoor Units

Check communication wire Yes


Short or Open circuit? between indoor and outdoor Fix the wire
unit

No

Too many lamps?


Check if there’s any Yes Remove
Power transforms? interference interference

The wire is too long? No

Check chip or Fix or replace


outdoor PCB damaged part

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E2: Communication Error between Outdoor Unit and Indoor Units
( 20 minutes after powered on for the first time or the communication between indoor
units and outdoor unit interrupted more than 2 minutes)
1. Check the communication line on the terminal blocks are not loose,
or in the wrong or short-circuit condition.

Communication
wiring

Solutions: If the wiring


is incorrect, correct the
wiring connection,
otherwise go to the
next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E2: Communication Error between Outdoor Unit and Indoor Units
(20 minutes after powered on for the first time or the communication between indoor
units and outdoor unit fail for 2 minutes)
2. Check the indoor & outdoor communication wire and indoor &
outdoor communication terminal blocks contact is solid.

Solutions: If the plug is loose, re-inserted, otherwise go to next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E2: Communication Error between Outdoor Unit and Indoor Units
(20 minutes after powered on for the first time or the communication between indoor
units and outdoor unit fail for 2 minutes)
3. Measure indoor & outdoor communications cable resistance and
judge whether there is open circuit.

Solutions: If there is open circuit in the wire group, replace the wire group; if
there is open circuit in the terminal block, then replace the terminal block;
otherwise go to next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E2: Communication Error between Outdoor Unit and Indoor Units
(20 minutes after powered on for the first time or the communication between indoor
units and outdoor unit fail for 2 minutes)
4. Measure indoor & outdoor communications cable resistance of S, N,
and judge whether there is short circuit.

In the case of the system is


power down, measure the
resistance. If the resistance is 0.1
Ω indicates a short circuit; If MΩ
or OL is normal.

Solutions: If there is short circuit in the indoor units communications cables,


correct it; if there is no short circuit, then replace the main control board.

CHIGO New Generation DC Inverter VRF System


Troubleshooting

E4: Outdoor ambient temperature sensor(T4) error

CHIGO New Generation DC Inverter VRF System


Troubleshooting

E4: Outdoor ambient temperature sensor(T4) error

Check the connection Error well Connected the


between the sensor and PCB. sensor with the PCB

OK

Check if sensor is damaged


Open or short circuit Error
Change a new
sensor
Temp. Resistor
(℃) value (KΩ ) OK

25 5
35 3.5 Check chip or
outdoor PCB

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E4: Outdoor ambient temperature sensor(T4) error

1. Check the ambient temperature sensor connector for loose

(White color) Pull each


of the wires to see
whether it will come
loose.

Solutions: If the plug is loose, re-inserted, otherwise go to next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E4: Outdoor ambient temperature sensor(T4) error
2. Unplug the ambient temperature sensor plug, measure the
resistance of the sensor and see whether there is short circuit or open
circuit (outdoor ambient temperature of 0 ˚C to 40 ˚C, the resistance
range is 13KΩ ~ 2.9KΩ)

Solutions: If the resistance measured is 0Ω or OL, replace the ambient


temperature sensor; if the sensor is normal, replace the main control board.

CHIGO New Generation DC Inverter VRF System


Troubleshooting

E6:Heat exchanger temperature sensor protection


P5: High temperature protection of outdoor condenser

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E6,P5: High temp. protection of outdoor condenser

Check the connection, Error Well connected the wire;


sensor and terminal Replace the sensor or
terminal
OK

Heat exchange of outdoor


unit is not good

OK

Check outdoor fan motor

OK

There is Air or N2
in the system
OK

ok Check chip or PCB


Check the liquid side of
system, jam?

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E6,P5: High temp. protection of outdoor condenser

1. Check the outdoor unit’s heat exchanger is good or not.

Solutions: If heat exchanger is too dirty or something blocks it, then clear the
dirty or blocking things; otherwise go to next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E6,P5: High temp. protection of outdoor condenser

2. Check the tube temperature sensor (T3) connector for loose

(Black color)Pull each of


the wires to see
whether it will come
loose.

Solutions: If the plug is loose, re-inserted, otherwise go to next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
E6,P5: High temp. protection of outdoor condenser

3. Unplug the outdoor heat exchanger temperature sensor plug,


measure the resistance of the sensor and see whether there is short
circuit or open circuit (outdoor ambient temperature of 0 ℃ to 40 ℃ ,
the resistance range is 13KΩ ~ 2.9KΩ)

Solutions: If the resistance measured is 0Ω or OL, replace the ambient


temperature sensor; if the sensor is normal, replace the main control board.
CHIGO New Generation DC Inverter VRF System
Troubleshooting

E9:AC over voltage/low voltage protection

CHIGO New Generation DC Inverter VRF System


E9:AC high voltage/low voltage protection


1 Low-voltage protection
When the voltage is below 172V will display low voltage
fault


2 High-voltage protection
When the AC voltage ≥ 265V and lasted 30 seconds, the
machine shut down and alarm;
When the AC voltage ≤ 256V and lasted 30 seconds, recover

Note Voltage detection accuracy ±3%.
E9:AC high voltage protection

1 Power input
Check whether the voltage between A-N is higher than 265V
Please contact the electric sector if voltage is high

2, Main Board transformer


Transformer should normally output about 4.5V AC
If the voltage is high, replace Main Board

3, Main Board voltage detection


rectified circuit
The voltage after half-wave rectified
is 2.5V (Voltage between the
cathode of diode and 7805
heatsink)

If the voltage is high, replace Main


Board

If all voltages above is normal, you need to replace main control board.
E9:AC low voltage protection

1 Power input
Check whether the voltage between A-N is higher than 172V
Please contact the electric sector if voltage is low

2, Main Board transformer


Yellow transformer should normally output about 4.5V AC
If the voltage is low, replace Main Board

3, Main Board voltage detection


rectified circuit
The voltage after half-wave rectified
is 2.5V (Voltage between the
cathode of diode and 7805
heatsink)

If the voltage is low, replace Main


Board

If all voltages above is normal, you need to replace main control board.
Troubleshooting

E10: EEPROM malfunction

CHIGO New Generation DC Inverter VRF System


E10: EEPROM malfunction

EEPROM internal parameters



1 Fan speed parameter.

2 Wind speed and set temperature parameters before power failure.

It will display this error when the EEPROM parameters is not right.
Troubleshooting


H0 Communication malfunction between DSP and 0513

CHIGO New Generation DC Inverter VRF System


Troubleshooting

H0 Communication malfunction between inverter module and chip 0513

CHIGO New Generation DC Inverter VRF System


Troubleshooting

H0 Communication malfunction between inverter module and chip 0513

1. Check the communication wire between the main control board


and module board contact is normal.

Check the main control


board and module
board communication
wire group plug for
loose.

Solution: If the plug is loose, re-inserted, otherwise go to the next step.


CHIGO New Generation DC Inverter VRF System
Troubleshooting

H0 Communication malfunction between inverter module and chip 0513

2. Measure the resistance of the communication lines between the


main control board and module board, and see whether there is open
circuit

Solution: If the resistance measured OL, replace the wire group; if displayed
0Ω, go to the next step
CHIGO New Generation DC Inverter VRF System
Troubleshooting

H0 Communication malfunction between inverter module and chip 0513

3. Check the module board power light is ON or OFF.

Solutions: If the power light is ON, replace the main control board or inverter
module board; If the power light is off, go to the next step

CHIGO New Generation DC Inverter VRF System


Troubleshooting

H0 Communication malfunction between inverter module and chip 0513

4. Check the P1, N1 terminal of module board contact firmly or not

Solutions: If the plug contact bad, re-connect; otherwise go to the next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting

H0 Communication malfunction between inverter module and chip 0513

5. Check the CN11 terminal of power supply filter plate contact is


normal
Solutions: If the plug contact is bad, re-connect; otherwise go to the next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting

H0 Communication malfunction between inverter module and chip 0513

6. Measure the DC voltage across CN11 with multimeter (normal value


is 300V)

Solutions: If the voltage is 300V, replace the inverter module board; if the
measured voltage is 0V, replace the power filter board.

CHIGO New Generation DC Inverter VRF System


Troubleshooting

H0 Communication malfunction between inverter module and chip 0513

7. If the fault is still the same after doing above steps, replace the
main control board.

CHIGO New Generation DC Inverter VRF System


Troubleshooting

P2: Low-pressure Protection


H5: There are 3 times P2 protection in 30 minutes.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
Display H5,outdoor
unit H5, P2: Low-pressure Protection
Must Repeat power on.

Charge additional refrigerant Lack refrigerant Error Repair the leakage &
correctly? Refrigerant leakage? Charge refrigerant;
OK
Gas pipe is blocked?
Gas valve is not opened

High temp. of discharge and Check gas side of system Error Remove the dirty;
suction, low operation current, Open the valve
low pressure is low?
OK

Heat exchange of indoor unit Error Improve the heat


Indoor fan doesn’t run? exchange of indoor unit
Indoor coil or filter is too dirty? is not good
Air outlet is blocked?
OK

Check
pressure
switch or
PCB
CHIGO New Generation DC Inverter VRF System
Troubleshooting
H5, P2: Low-pressure Protection

1. Use pressure gauge to check the low pressure when system is


running. (Normally low pressure should be 0.7-0.9MPa, when pressure
is lower than 0.08 MPa, system will be under protection and stop)

Solution: If pressure is down to 0.08MPa then go to step 2, If pressure is


normal, then go to step 3.
CHIGO New Generation DC Inverter VRF System
Troubleshooting
H5, P2: Low-pressure Protection

2. If P2 protection displays in cooling mode, then check the refrigerant


leakage points of system then recharge refrigerant.

If P2 protection displays in heating mode, then turn to cooling mode


(press forced cooling button) :
If low pressure in cooling mode is still very low, then check the
refrigerant leakage points of system then recharge refrigerant.
If low pressure in cooling mode is normal, then check low pressure
valve output terminal’s voltage (normal voltage is 220V AC):
• If the voltage is 0, then replace the main control board.
• If the voltage is 220V, then replace low pressure valve.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
H5, P2: Low-pressure Protection

3. Check connection between low pressure switch and main control


board is fasten or not.

Solution: If loose, re-connect them, otherwise go to next step.


CHIGO New Generation DC Inverter VRF System
Troubleshooting
H5, P2: Low-pressure Protection

4. Pull out the low pressure switch and measure its resistance (normal
0)

Solution: if resistance is normal, then replace the main control board;


otherwise change the low pressure switch. CHIGO New Generation DC Inverter VRF System
Troubleshooting

P4: High discharge temperature


H6: There are 3 times P4 protection in 100 minutes.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
Display H6,outdoor
H6, P4: High discharge temperature unit
Charge additional refrigerant Must Repeat power on.
correctly? Refrigerant leakage? Repair the leakage &
Too close between outdoor Lack of refrigerant
Error Charge refrigerant;
units? Outdoor fan is broken?
Short circuit between
OK
discharge air and suction air? Error
Clear the coil and revise
Too dirty of outdoor coil? High ambient temp or Heat-exchanger the wrong points
of outdoor unit is bad
Too many indoor units? OK
Error Reduce the quantity or
Check if the cooling load is total capacity of indoor
Total capacity of indoor unit is too big
too big? units
OK
Error
Discharge refrigerant,
High temp. of discharge and There is Air or N2
vacuum, recharge
suction, big operation current? in the system
refrigerant.
OK

Jam in the low pressure side Error


High temp. of discharge and Clean the system,
suction, low operation current, of outdoor unit
remove the dirty
low pressure is low? OK

Check sensor,
chip or outdoor
PCB CHIGO New Generation DC Inverter VRF System
Troubleshooting
H6, P4: High discharge temperature

1. Check the low pressure (normally should be 0.7-0.9MPa)

Solution: If pressure is too low, then refill the refrigerant. If pressure is


normal then go to step 2.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
H6, P4: High discharge temperature

2. Check the temperature sensor is good or not. (50KΩ/25℃)

Resistance
decrease
when
temperatu
re
increase

Solution: if temperature sensor is malfunction, replace it. Other wise


replace the main control board.
CHIGO New Generation DC Inverter VRF System
Troubleshooting

P9: inverter fan module protection


H9: There are 2 times P9 protection in 10 minutes.

CHIGO New Generation DC Inverter VRF System


Troubleshooting

H9, P9: inverter fan module protection

Error Improve the heat


Heat exchange is not good? High temp.
exchange; block the
Ambient temp. is too high?
sunshine.
OK

Fan feedback single wire Well connect


Communication or feedback Error communication wire
Wire between Fan single problem and feedback single
module and main PCB wire
OK
board.
Check the voltage between No Power supply for the
Error
Replace the power
P and N on the module PCB module module
OK

Error
Use this module in another Module is broken Replace the module
outdoor unit to check

CHIGO New Generation DC Inverter VRF System


1234 5
、Fan feedback port (0V when not run; 1.4-7V DC when rotation)
1
、PWM port for given fan speed:(0V when not run; 2.8-6.4V DC when rotation)
2
、15V power supply
3
、GND
4
、DC 310V (380V for single-phase unit; three-phase 310V)
5
Troubleshooting

P3: current protection of DC inverter compressor


H10: There are 3 times P3 protection in 60 minutes.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
P3: current protection of
compressor

Heat exchange of outdoor


unit is not good

OK

Check the liquid side of


system
OK

There is Air or N2
in the system

OK
Short circuit of strong
power part? Too much refrigerant in the
system
Compressor malfunction? OK
The normal resistance between Error Replace the compressor
Compressor or strong
any two terminals of compressor or other damaged part.
power part is abnormal
is 1~3Ω
OK

Check chip or PCB


CHIGO New Generation DC Inverter VRF System
Troubleshooting
P3: current protection of compressor

Usually cause by bad outdoor unit heat exchanging condition.

CHIGO New Generation DC Inverter VRF System


Troubleshooting

P13: The current detect abnormal protection


H11: There are 3 times P13 protection in 30 minutes.

CHIGO New Generation DC Inverter VRF System


H11,P13:The current detect abnormal protection

Primary side current detecting abnormal protection: After the



compressor starts for 3 5 minutes, if the primary current <1.5A,
then report current transformer failure (P13). The compressor is
stopped for 2 minutes and then automatically return to normal.
If P13 protection happens 3 times in 30 minutes, you need to
repower on to clear the error code.

1, Find the current transformer plug which connect to the outer


lead of motherboard, check whether the plug is loose, whether the
plug is into power line.
2, Power on and check whether the current
transformer outputs is AC 0.5-5V

3, Check whether the current transformer is


25A model, specification: CNT-TS30002A
Troubleshooting

P1: High-pressure Protection

CHIGO New Generation DC Inverter VRF System


Troubleshooting
P1: High-pressure Protection
Too close between outdoor
units? Outdoor fan is broken?
Heat exchange of outdoor
Short circuit between Error Check and repair
unit is not good
discharge air and suction air?
Too dirty of outdoor coil?
one by one
OK

Liquid pipe is blocked?


Check the liquid side of Error Remove the dirty;
system Open the valve
Have not opened the valve?
OK

There is Air or N2 Error Discharge refrigerant,


High temp. of discharge
and suction, big operation in the system vacuum, recharge
current? refrigerant.
OK

low temp. of discharge, low Too many refrigerant in the Error Discharge some
pressure and high pressure is system refrigerant from system
high? Big current?
OK

Check sensor,
chip or PCB

CHIGO New Generation DC Inverter VRF System


Troubleshooting
P1: High-pressure Protection

1. Check the outdoor unit’s heat exchanger is good or not.

Solutions: If heat exchanger is too dirty or something blocks it, then clear the
dirty or blocking things; otherwise go to next step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
P1: High-pressure Protection

3. Check connection between high pressure switch and main control


board is fasten or not.

Solution: If loose, re-connect them, otherwise go to next step.


CHIGO New Generation DC Inverter VRF System
Troubleshooting
P1: High-pressure Protection

2. Pull out the high pressure switch and measure its resistance (normal
0)

Solution: if resistance is normal, then replace the main control board;


otherwise change the high pressure switch.
CHIGO New Generation DC Inverter VRF System
Troubleshooting


P10 Typhoon protection

CHIGO New Generation DC Inverter VRF System



P10 Typhoon protection

Entry conditions (All he conditions are met):


① The 2 fans has stopped output for more than 90 seconds;
② Any fan was detected current speed ≥ 400rpm

Exit conditions (All conditions are met):


① After two minutes into the protection against typhoon
② The 2 fans speed are detected<400rpm

In order to prevent when the fan was controlled to shutdown


and the fan continued rotation caused by external force or
signal interference; at this time, if there is no external force,
the problem is on main control board.
Troubleshooting


P11 T2 high temperature protection in cooling mode

CHIGO New Generation DC Inverter VRF System



P11 T2 high temperature protection in cooling

This protection is mainly to prevent the four-way valve does not


restore the power-down, stuck, or four-way valve inserted in the
wrong end.

When T2 average in 50 seconds > 63 ℃, stop the compressor,


display error code P11 for at least 30s
Recover when T2 <50 ℃. Compressor 3 minutes delay
protection is effective.

1 In cooling mode, check whether the four-way valve
is power on, check whether the coil wiring is correct

2 Check whether the four-way valve reversing is
normal, whether the valve is stuck
Troubleshooting

P6: Inverter module protection


H4: There are 3 times P6 protection in 30 minutes.

CHIGO New Generation DC Inverter VRF System



P12 Fan SYS failure continued to work five minutes in Zone A

T3 Outdoor fan control in heating mode

Zone A: -2 gear/20sec(Up to W1)


Stop the counter timing
Zone B: -2 gear/20sec(Up to W1)

Zone C: -2 gear/20sec(Up to W1)

Zone D: to keep fan speed

Zone E: +1/20sec(Up to each region's


largest gear)


Note Under normal condition, T3 outdoor pipe temperature in the
heating mode will not higher than 24 degrees for a long time, maybe
the temperature sensor is not accurate or is measure ambient
temperature.
Troubleshooting
Display H4,outdoor
unit H4, P6: Inverter module protection
Must Repeat power on.

Error Improve the heat


Heat exchange is not good? High temp.
exchange; block the
Ambient temp. is too high?
sunshine.
OK

Compressor malfunction?

Big current Error Check strong power


Short circuit happens to part & compressor
strong power
OK

Module is broken Error Replace the module


Use this module in another
outdoor unit to check

OK

Check chip
or PCB

CHIGO New Generation DC Inverter VRF System


Outdoor unit error code

Code Malfunction or protection remark

L0 Inverter compressor malfunction

L1 DC generatrix low voltage protection

L2 DC generatrix high voltage protection

L3 reserved

L4 MCE malfunction/simultaneously/cycle loop After P6


displaying for
L5 Zero speed protection 60s, they will
display
L6 reserved

L7 Wrong phase protection


Speed difference >15Hz protection between the front and the
L8
back clock
Speed difference >15Hz protection between the real and the
L9
setting speed

CHIGO New Generation DC Inverter VRF System


Troubleshooting

L0 Check module and inverter


compressor

L1 Check rectifier bridge

L2 Check rectifier bridge and


capacitor

P6.
Check the compressor
L4 And direction of DC current
wire

L5 Check the inverter


compressor

L7 Check the phase-sequence


of the inverter compressor

L8/L9
Change the chip or change
the compressor
CHIGO New Generation DC Inverter VRF System
Troubleshooting
L0: Inverter compressor malfunction

1. Over current protection (auto-recover): Lights flash once every 3s.


Usually cause by bad outdoor unit heat exchanging condition.

Solution: improve the heat exchanging condition.

2. Over load protection (auto-recover) : Lights flash 4 times every 3s.


Usually cause by bad outdoor unit heat exchanging condition.

Solution: improve the heat exchanging condition.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
L0: Inverter compressor malfunction


3 Over heat protection (auto-recover): Lights flash 5 times every 3s.
Check if the module heat sink is cooled properly, check if the thermal
silicone on module is coated evenly.

Solution: thermal silicone on module must be coated evenly after


replacing module board.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
L1: DC generatrix low voltage protection

1. Measure the voltage of POWER and N terminal on transfer board. (


normal value 220V AC)

Solution: If voltage is not 220V, then replace the main control board,
otherwise go to next step.
CHIGO New Generation DC Inverter VRF System
Troubleshooting
L1: DC generatrix low voltage protection

2. Check the contactor of inverter compressor is close or not.

Solution: If not close, then replace the contactor, otherwise go to next


step.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
L1: DC generatrix low voltage protection

3, Measure the voltage between input and output of inverter


compressor’s contactor when inverter compressor is running (normal
value 0V)

Solution: If not 0V, then replace the contactor, otherwise replace the
inverter module board.
CHIGO New Generation DC Inverter VRF System
Troubleshooting
L2: DC generatrix high voltage protection

1. Measure the voltage between power phases. (permitted voltage is no


more than 265V)

Solution: If more than 265V, find a better power source. If voltage is no


more than 265V, then replace the inverter module board.
CHIGO New Generation DC Inverter VRF System
Troubleshooting
L4: MCE malfunction/simultaneously/cycle loop

Solution: replace the inverter module board.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
L5: Zero speed protection

Check the wiring of inverter compressor.

Solution: if wiring is wrong, then correct it. Otherwise replace the


inverter module board.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
L7: Wrong phase protection

Check the wiring of inverter compressor.

Solution: if wiring is wrong, then correct it. Otherwise replace the


inverter module board.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
L8: Speed difference >15Hz protection between the front and the back clock

Solution: replace the inverter compressor.

CHIGO New Generation DC Inverter VRF System


Troubleshooting
L9: Speed difference >15Hz protection between the real and the setting speed

Solution: inverter module board.

CHIGO New Generation DC Inverter VRF System


03 Indoor Troubleshooting
Indoor unit error code

All lamps off: indoor unit is in standby mode

DEF lamp is on: TIMER lamp is on:


Anti cold air or in defrosting mode Timer function is on

CHIGO New Generation DC Inverter VRF System


Indoor unit error code

LED display LED light Meanings

Communication error between indoor and


E1 TIMER flashes at 4Hz
outdoor units

E2 RUN flashes 4Hz Temperature sensor T1 error

E3 RUN flashes 4Hz Temperature sensor T2 error

E4 RUN flashes 4Hz Temperature sensor T2B error

E5 ALARM flashes 0.5Hz, Outdoor unit error

CHIGO New Generation DC Inverter VRF System


Indoor unit error code

LED display LED light Meanings

E6 / Zero crossing detection error

E7 DEFOST flashes 0.5Hz, EEPROM error

E8 / Indoor fan motor error

E9 / Wired controller communication error

EE ALARM flashes 4Hz Water level alarm error

CHIGO New Generation DC Inverter VRF System


Indoor unit error code
Lamp Meaning

ON Indoor unit is normally operation.


OFF Indoor unit is OFF
OPERATION
Flash Indoor unit is Standby
Flash rapidly Temperature sensor malfunction
ON Timer function is on
TIMER
Flash rapidly Communication malfunction between indoor and outdoor unit

ON Indoor unit is in anti-cold model or system is defrosting

DEF./FAN Flash rapidly Mode confliction

Flash EEPROM malfunction

Flash rapidly Water-level switch abnormal


ALARM
Flash Outdoor unit malfunction

CHIGO New Generation DC Inverter VRF System


E1: Communication error between indoor and outdoor units

1. Check indoor and outdoor unit communication terminal connection


wire is loose, short circuit or connect wrong.

Solution: Reconnect it, otherwise go to next step.


E1: Communication error between indoor and outdoor units

2. Check PQE connector on PCB is loose or not

Solution: If the plug is loose, reconnect it, otherwise go to next step.


E1: Communication error between indoor and outdoor units

3. Check indoor unit communication wire, there is short circuit, if there


is short circuit, all indoor units will show E1.

Solution: If change the communication wire, otherwise change this


indoor unit PCB.
E2,E3,E4 Sensor error

Operation lamp flashes


code: E2,E3,E4

Room temp. sensor T1


Indoor temp. sensor
Indoor coil middle temp. abnormal
sensor T2

Indoor coil outlet temp. Check the connection port Well connected the
Error
sensor T2B between sensor and PCB is sensor and PCB
loosed or not?
No

Sensor is open circuit?


Check the sensor is good or Error Replace the bad sensor
Sensor is short circuit not?
No

Component damaged? Check IU


chip or PCB
Replace IU
Wet? chip or PCB
E2,E3,E4 Sensor error

1. Check the sensor connector on PCB is loose,

Solution: If the plug is loose, reconnect it, otherwise go to next step.


2. Pull off the connector, use one multimeter to measure the resistance

Solution: If the resistance is abnormal, change the sensor, otherwise


replace main PCB
E5: Outdoor unit error

Please refer to outdoor unit error and troubleshooting


EE: Water level alarm error

✔ Check the power is Alarm lamp flashes


failure?
✔ If the drainage pipe is
Code: EE
blocked?
✔ The lift height of
drainage pipe is more
than the limitation ? Condensate Water lever is Revise the mistake
higher

Check the connection Error Well connected the


between switch and PCB is switch and PCB
loosed or not?
No

Check the switch is good or Error Replace the bad switch


not?
No

Check IU
chip or PCB
Replace IU
chip or PCB
EE: Water level alarm error

1. Check the water switch connector is loose, if loose, reconnect it,


otherwise go to next step;

2. Pull of the connector, and use one short circuit wire instead, if the error
disappear, replace the water level switch, otherwise replace the PCB
E7: EEPROM error

Code: E7: EEPROM error

EEPROM installation Error Well install the EEPROM.


Check the pin of the
EEPROM.

EEPROM is broken Error Replace the EEPROM

NO

Component damaged?
Check PCB Error Replace the PCB
Wet?
wrong selection of refrigerant pipe, indoor EXV or
branch joint, the refrigerant distribution among the
indoor units is quite imbalance;

1.Low designed load


2.Long refrigerant pipe and big height difference
3.The match ratio is more than 130%

1.Leakage in the system;


2.Additional refrigerant is not charged enough
Poor
performance in 1.The power of some indoor units is failure
cooling or 2.Address code of indoor units is repeated or incorrect,
heating check the quantity of indoor units with centralized
controller or check button on outdoor PCB

Heat exchange of indoor or outdoor unit is not good. E.g.


: dirty, bad ventilation…..

1.Indoor (EXV) doesn’t work, are there noise and temp.


difference?
2.Some indoor units have no power
The suction pipe Frost

The suction pipe Frost

Outdoor ambient temp. is low


or high? Frost volume is much Check ambient temp. and Error Find the root cause
or little? frost volume

OK
Indoor EXV jammed?
Indoor fan doesn’t run?
Check low pressure Error Clean the indoor unit; Fix
Filter or coil of indoor unit is the broken part
too dirty?
OK

When the indoor units are Error Resume the power for
running, if power failure Check Power supply of
indoor units these indoor units
happen, the indoor EXV will
keep open.
OK

When system running in cooling


Discharge
mode, if ambient is low, the Check
refrigerant can not be evaporated refrigerant unwanted
absolutely volume refrigerant
Thank you!!

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