(984) 277-7817

Amy G. Capps Amysgcapps@gmail.com

Certified Pharmacy Technician

OVERVIEW
I am a certified pharmacy technician with over 20 years of
experience of effective patient interaction, customer service,
communication with various providers, and working as a team with
coworkers to provide the best service to our patients and customers. I
am aiming to use my proven communication, patient, and practitioner
interaction skills to effectively fill a health-related role within your
company.

EXPERIENCE Walmart - 07/2016 - Present CPhT

Goldsboro,
NC
 Provide effective communication with patients, practitioners,
and coworkers.
 Adhere to all company policies to maintain and improve the
health and wellbeing of patients.
 Follow all state and federal laws and guidelines.
 Maintain a clean and orderly work environment.
 Assisted pharmacists with MTM to increase patient adherence
by 10% in 6 months.

Walmart - 05/2016 - 07/2016 CPhT

Smithfield, NC
 Assist pharmacists in processing prescriptions.
 Inventory control, ordering, stocking
 Answering phones
 Customer assistance
 Data entry
 Maintaining clean and orderly work environment.
 Cash handling
 Provide quality patient care
 Follow all state and federal laws and guidelines.
 Provide effective communication with patients, practitioners,
and coworkers.

Wayne 10/2014 - 4/2016 CPhT

Memorial
Hospital
  Complete medication orders accurately and in a timely
manner.
 Deliver medication orders appropriately.
 Maintain neat, clean, and organized work areas.
 Provide effective communication with coworkers.
 Adhere to all hospital policies and procedures.
 Follow all state and federal laws and guidelines.

Walmart - 04/2007 - 10/2014 CPhT

Wilson, NC
 Provide effective communication with patients, practitioners,
and coworkers.
 Adhere to all company policies and procedures to maintain
and improve the health and wellbeing of patients.
 Follow all state and federal laws and guidelines.
 Maintain a clean and orderly work environment.

EDUCATION Purdue University Global

2019 - 2021 Bachelor of Science in Health and Wellness
 Maintained a 4.0 GPA making President’s List each term.
 Relevant coursework includes but is not limited to: Models
for Health and Wellness, Contemporary Diet and Nutrition,
Health and Wellness Programming – Design and
Administration.
 Alpha Beta Kappa Honor Society
 Graduated Summa Cum Laude
 4.0 GPA
 President’s List
Relevant Coursework
 Models for Health and Wellness
 Contemporary Diet and Nutrition
 Health and Wellness Programming-Design and
Administration
CORE  Communication
COMPETENCIES AND  Data Entry
SKILLS  Research and Information
 Critical Thinking
 Teamwork
 Professionalism
 Detail Oriented
 Task Oriented
 Willing to Learn
 Computer Literate
 Phone etiquette
 Knowledge of medical terminology
 Knowledge of medications
 Knowledge of insurance/prior authorization
 Customer service
 Problem solving

LICENSES AND/OR CERTIFICATIONS

 Pharmacy Technician Certification Board
 North Carolina Board of Pharmacy
 Basic Life Support/AED Certification

PROFESSIONAL MEMBERSHIPS AND ORGANIZATIONS

 Alpha Beta Kappa Honor Society