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Arad MVNO
Arad MVNO
www.arad-itc.com
شرکت آراد
Arad MVNO
Mobile Telecom in One Box
Table of Contents
MVN overview ............................................................................................................................... 2
What are MVN’s? ....................................................................................................................... 2
Rationale for MVN ......................................................................................................................... 2
Needs and Expectations .................................................................................................................. 3
Perspective Subscriber's .......................................................................................................... 3
Buy .............................................................................................................................................. 3
Use .............................................................................................................................................. 3
Pay............................................................................................................................................... 3
Care ............................................................................................................................................. 3
MVN Capabilities ................................................................................................................... 4
Buy .............................................................................................................................................. 4
Use .............................................................................................................................................. 4
Pay............................................................................................................................................... 4
Care ............................................................................................................................................. 4
Future .............................................................................................................................................. 4
BSS & prepaid ............................................................................................................................ 4
Mediation .................................................................................................................................... 5
Payments ..................................................................................................................................... 5
OSS ............................................................................................................................................. 5
Network Layer ............................................................................................................................ 5
Additional Customer touch points .............................................................................................. 5
Value added services................................................................................................................... 5
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Arad MVNO
Mobile Telecom in One Box
MVN overview
What are MVN’s?
• Does not have its own spectrum
• Leases from network operator
• Buys network capacity
• Supplies SIM cards and offers
• Invest in service infrastructure of its own
• Control their subscribers and handles Billing & services
• Make money by creating Innovative offerings for the customers
Why MVN?
• Rapidly changing customer behavior
• Time to market
• High Capital expenditure
• High operational cost
• High international Roaming rates
• MNO requires licensing MNO Competition is high
• Retail chain management
• Low Penetration and Unexplored
• Markets
• High Churn Rate
Buy
• Cheap international Services
• Unique and customized plans
• Law tariff services
Use
• Easy usage
• More usage at lesser price
• Better usage experience
Pay
• Pay as you go tariff
• User friendly billing
• Easy payment gateways
Care
• Easy solutions
• Self-care
• Easy store access
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Arad MVNO
Mobile Telecom in One Box
MVN Capabilities
Buy
• Marketing
• Pricing
• Distribution
• Service Activation
• Number Transfer
Use
• Service Deployment
• Customer management
• MNO Agreements for radio access, network routing and interconnection
Pay
• Real time rating
• Invoice creation
• Reload management
• Payment handling
• Fraud and risk management
• Bank [ATM] integration
Care
• In Store
• Call center
• Website MOBILE [IVR, SMS]
Future
BSS & prepaid
• Prepaid – SCP & SDP
• Postpaid Billing -Bill payments & Invoicing
• Product catalogue
• CRM& Customer care
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Arad MVNO
Mobile Telecom in One Box
• Order Management
• Centralized provisioning &Activation
• Whole Sale & Retail Billing &Settlement
• Interconnect billing
• Resource Management
• Number portability
Mediation
Payments
• Voucher management
• Ere charge
• Payment aggregation
OSS
• Device management
• Alarm management
• Trouble ticketing -CC
Network Layer
• USSD
• MMSC
• SMSC
• IVR
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