RAPHAEL ADU A

aduaraphael@gmail.com
(307) 683-8377 LINKEDIN PROFILE

An innovative, resourceful Certified Scrum Master with more than 13 years of professional experience in leading
teams, tailoring and adopting agile principles and frameworks. Ability to manage large software development
projects that meet demanding time restraints and exceed all expectations. Demonstrate ability to motivate,
organize, lead and coach scrum teams across multiple locations, with verifiable track record of managing complex
projects while delivering on time, under budget and above expectations. Developer in a wide variety of business
and IT applications, particularly in delivering the highest quality software products on time using Agile Software
techniques such as Scrum. Experienced practitioner of Scrum, Lean Product.

CERTIFICATIONS
US CITIZEN / PUBLIC TRUST clearance.
CISSP – Certified Information System Security Professional
SAFe Program Consultant (SPC5) - Active
Project Management Professional (PMP) - Active
SAFe 6.0 Advanced Scrum Master – Active
Scrum Fundamentals Certificate
Scrum Mobile developer
AWS Certified SysOps Administrator – Active
CompTIA Security+ ce Certification
Certified SAFe 5.0 Agilist – Active
SAFe 6.0 product owner / product Management - Active
AWS certified DevOps Engineer Professional. Active
Certified Scrum Master (CSM)-Active
CompTIA A+ ce Certification
CompTIA IT Operation Specialist – CIOS
CompTIA Linux Network Professional – CLNP
CompTIA Linux+ ce Certification
CompTIA Network+ ce Certification
CompTIA System Support Specialist – CSSS
CompTIA Secure Infrastructure Specialist - CSIS
SIX SIGMA GREENBELT – Active

SKILLS & ABILITIES

Microsoft Office (Word, Excel, PowerPoint, Publisher, OneNote, Outlook), HIPPA Training Course, Python,
Technical Troubleshooting, Waterfall, Agile, HP ALM Octane Scrum, Lean, Visual Studio, TFS Test Driven
Development (TDD), HTML, Adobe, Coaching, Enterprise Agility, Facilitation, Launching Agile Release Trains,
Leadership Training, Lean-Agile, Lean-Agile Training, Lean-Agile Transformation, Lean Portfolio Management,
SAFe, SAFe Principles, Scale Agile Framework, Scrum, Value Stream Identification, SharePoint, PowerPoint, SDLC,
FileMaker, Scripting, Linux, Java and Mac OS X, JIRA/Confluence, Jira Align, Rally, ServiceNow, P2S, Agile/Scrum
Coaching and Servant leadership, Tableau, Strategic Planning and Risk Mitigation Development, Google Suite
Conflict Resolution and Relationship Building.

PROFESSIONAL EXPERIENCE

Technical Project Manager / Agile Team Lead – Bayer – Seattle, WA

Oct 2022 – Present
 Practiced and encouraged Agile mindset and behaviors; coached, inspired and mentored teams on Agile
principles, values, and practices.
 Provided clear direction related to scope and objectives of project.
 Worked with team members to establish realistic schedules and deadlines and help facilitate collaboration
between internal and external team members where necessary.
 Lead the application of Agile practices for a single team. Practices may be Scrum and/or Kanban based.
Actions often include visualizing work, limiting work in progress, managing workflow, planning and
guidance for daily standups, sprint planning, short, mid, and long-range planning, backlog refinement, and
retrospective meetings.
 Provided summaries of teamwork at internal reviews and demos.
 Ensured progress toward objectives, KPIs and commitments; guide assigned Agile team to deliver the
required product increments and outcomes.
 Partnered with key stakeholders (i.e. Agile Coach and Team Lead) in backlog prioritization as well as
tracking and reporting metrics, providing visibility to the team and stakeholders, ensuring a data-driven
approach to decision-making.
 Identified opportunities to improve team-level Agile performance; focus the team on customer value,
quality, and continuous improvement activities. Remove team-level impediments and resolve conflicts;
anticipate challenges, identify risks, and recommend mitigations and solutions.
 Facilitated open communication among team members and stakeholders to promote positive team
dynamics to ensure members collaborate and work effectively.
 Built and leverage effective alliances across other teams and the technical and business communities.
 Partnered with Circle Leadership on PI Planning activities, organizing and assisting with PI ceremonies.
 Performed other duties as assigned.

Agile Coach/Product Manager – Department of Social Service (DSS) / Richmond, VA.

Mar 2021 to Oct 2022.
 Served as a change agent who led at all levels of the organization through Lean-Agile transformation at
scale and Scrum by training, coaching, facilitating, and mentoring.
 Created management, communication plans and processes.
 Analyzed and developed procedures for management and technical duties.
 Defined project responsibilities with stakeholders.
 Maintained project time frames, budget estimates and status reports.
 Worked on the digital transformation of existing services into APIs.
 Worked with Azure Migration Engineer to design and implement end-to-end data solutions (Storage,
integration, processing, visualization) in Azure.
 Worked with Migration engineering team for the migration of on-premises data (Oracle/SQL SERVER) to
Azure Data Lake Store (ADLS) using Azure Data Factory (ADF).
 Built Runbooks on every system that documents every IT process in my environment including Data
Migration to cloud.
 Worked with Agile lifecycle, tracking, and Agile project management tools like Jira, rally, Confluence and
Tableau.
  Encouraged change and continuous improvement, which led to an increase in value delivery from 60% to
90%.
 Worked with the product teams, engineering teams, development teams, and other stakeholders to create
an API strategy.
 Assisted in budgeting for product development, engineering, and capital equipment acquisition.
 Lead a corporate product development team in design, engineering, manufacturing process development
and quality management.
 As a servant leader, I played critical roles by applying expert knowledge of SAFe/Scrum.
 Facilitated and Coordinated all Agile ceremonies. (Daily Stand up, SoS, backlog refinement, Sprit Planning,
Retrospective, PI planning, and PO Sync).
 Generated Bi-weekly, and Monthly Team reports.
 Managed OKRs, and Product backlogs with PO.
 Drove process improvements and systems projects to enhance team performance and resource utilization
across the delivery organization.
 Monitored the endpoints of the APIs by working with customer service to determine any issues with the
APIs.
 Managed the workflows of the product team, development team, and engineering team.
 Coached Team/PO on Agile Practices.
 Maintained the Artifacts like product burndown chart, Sprint Burndown Chart, and Sprint Burn up Chart
and made them visible through information radiator.
 Reduced lead time and cycle time.
 Prevented Development Teams from Outside pressure, while creating a friendly culture.
 Managed dependencies with multiple teams, to increase productivity and transparency.
 Figured out the use cases of the APIs.
 Assisted the product team in API design by helping them design things like headers, UI, and more.
 Advised and guided senior leaders on different opportunities and inform them on any new strategic
initiatives.

Agile Delivery Lead / Agile Coach - Capital One / Richmond, VA

Mar 2020 to Mar 2021
 Ensured the team-maintained focus on quality and continuous delivery.
 Assisted the team with making appropriate commitments through story selection sizing and task definition
and participate proactively in developing and maintaining team standards, tools and best practices
reducing development time by 35%.
 Collaborated with key business partners to assess and measure outcomes to identify trends and
recommend action plans for business units to implement.
 As a Scrum Trainer / Coach, I coached multiple teams simultaneously in Agile adoption and in using scrum
Framework.
 Provided Agile Training and coaching to higher Management, stakeholders, and Product team.
 Monitored team backlogs on Jira and Jira Align to ensure teams are following set WIP Limit and User
Stories are pulled in priority.
 Assisted the QA team in developing and creating test scenarios, test cases and created RTM to track
requirements.
 Managed Product development/implementation using AWS CLOUD Infrastructure.
 Guided the AWS Solution team in studying existing landscape, cloud product matching, design cloud
architecture, PoC and design improvements, cost Estimation and implementation.
 Technical liaison between system operations, Operational Security, and Application Development Teams in
migrating traditional IT “On-Premises” assets to the AWS Cloud.
 Partnered with Product and Engineering to evolve roadmaps and update delivery plans.
 Understanding high-level domain architecture and targets to identify upstream and downstream
dependencies and to support the team in risk management.
  Maintained the Artifacts like product burndown chart, Sprint Burndown Chart, and Sprint Burn up Chart
and made them visible through information radiator.
 Gained deep knowledge and experience in capital market and financial services.
 Lead 2 data teams that worked on 2 large data transformation programs, while building a multi-
dimensional reporting engine on AWS cloud.
 Partnered with senior manager to hire and manage instructional design contractors to provide specific
work for large program rollouts.
 Created and implemented training modules and appropriate resourceful solution to complex challenges.
 Coached Product Owner and team on backlog refinement and prioritization.
 Utilized team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works
with team to continuously improve.
 Coached the team to improve collaboration and self-organization.
 Enact change and continuous improvement increased the productivity of scrum team by 20% and the
quality of deliverables by 30%.

Project Manager/SCRUM MASTER | National Institute of Health (NIH) | BETHESDA, MD.

Jan 2017 to Mar 2020
 Worked in Both health department and NIH Credit Union.
 Managed API systems and TPS (Transaction processing systems)
 Drove Service excellence on a 7x24 schedule supporting all infrastructures.
 Lead a team responsible for the application availability. 24x7x365.
 Managed and used Agile Platforms such as SCRUM, KANBAN and XTREME XP.
 As a Scrum Trainer / Coach, I coached multiple teams simultaneously in Agile adoption.
 Monitored and tracked the Sprint progress as per AGILE SAFe processes.
 Participated in Scrum Master Community and encourage cross-team sharing of agile and scrum practices.
 Lead a corporate product development team in design, engineering, manufacturing process development
and quality management.
 Maintained the Artifacts like product burndown chart, Sprint Burndown Chart, and Sprint Burn up Chart
and made them visible through information radiator.
 Provided Agile Training and coaching to higher Management, stakeholders, and Product team.
 Monitored team backlogs on Jira and Rally to ensure teams are following set WIP Limit and User Stories are
pulled in priority.
 Assisted the QA team in developing and creating test scenarios, test cases and created RTM to track
requirements.
 Coordinated all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint
Demos, Story Grooming, and Release Planning.
 Facilitated and coordinated Retrospectives using tools such as Jamboard, Ideaboards, pointingpoker.
 Placed substantial efforts on Team Member Role Training, Time-Boxing, and providing strong Metrics for
all Players.
 Drove process improvements and systems projects to enhance team performance and resource utilization
across the delivery organization.
 Removed impediments as all the Projects relied on data from multiple Departments, hence requiring
constant and effective communication to unblock the Team and making sure that the Team remains
focused on the Tasks at hand.
 Communicated Team Status/Progress via Release/Sprint Burndown Charts, Story Acceptance Rate and
made sure that the Stakeholders are aware of what is going on.
 Worked with the Product Owner during the Sprint Review sessions, and Backlog grooming to make sure
that all Stories met the Definition of Done, and got the Stories accepted during the Sprint.

SCRUM MASTER/AGILE COACH |TICH-TECH SOLUTION | RIVERDALE, MD

Jan 2013 to Dec 2016
  Enforced Kanban principles as a scrum master that resulted in reduction of Cycle time by 20% thus
increasing team's throughput in less than 8 weeks.
 Improved team velocity by incorporating capacity planning into sprint planning sessions.
 Lead daily stand ups, evaluate progress and provide support as needed on remediation of impediments to
support commitments to product.
 Provided training to scrum team to ensure agile scrum is understood and practiced from Planning to
Implementation.
 As an Agile coach and a Scrum Trainer, I coach multiple teams that were onshore and off-shore.
 Provided Agile Training and coaching to higher Management, stakeholders, and Product team.
 Monitored team backlogs on Jira and Rally to ensure teams are following set WIP Limit and User Stories are
pulled in priority.
 Maintaining the Artifacts like product burndown chart, Sprint Burndown Chart, and Sprint Burn up Chart
and made them visible through information radiator.
 Actively worked with the Product Owner and Stakeholders to monitor and prioritize product backlog on an
ongoing basis to meet release timelines and value to the business.
 Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings and software
demonstration.
 Tracked and effectively communicate team velocity and sprint/release progress to all affected teams and
management.

Information Security Analyst (ISSO) | Tri-state Health | Washington, DC

Apr 2012 to Dec 2012
 Implement the Risk Management Framework (RMF) in accordance with NIST SP 800-37 Rev 1
 Ensured that Federal Information Assurance policies and procedures are acquired.
 Authority to Operate (ATO) under The Federal Information Security Management Act (FISMA) following
NIST 800-53.
 Guidelines and NIST 800-53a security controls assessment practices.
 Continuously monitored security controls effectiveness using NIST SP 800-137 Rev 1 as a guide.
 Maintained the security authorization of the information system and come up with a Status Report.
 Reviewed security categorization of systems using FIPS 199 & NIST SP 800-60 Vol 2 Rev 1
 Updated technical, operational and management control families with guidance from NIST 800-53
Rev 4 and FIPS 200.
 Security Assessments Reports, Risk Assessment Plans and POA&M.
 Used Nessus to perform vulnerability scan and assessment of the General support system.

Linux System Administrator | Timeless Solution Hyattsville, MD

Jan 2010 to Mar 2012
 Led technical site relocation project involving up to 40 servers successfully completing project in a single
weekend.
 Diagnosed and resolved complex load balancing issue by phone for global site amazing and satisfying client.
 Converted Linux systems from local password authentication to LDAP and NFS homes significantly
increasing administrative efficiency.
 Involved in Python Development.
 Handled full stack programming tasks for the development of the high-volume online service (Flask, Pandas
and PL/SQL), resulting in consistent deployment of 10 major products updates.
 Full understanding of Databases and SQL.
 Coordinated resources with varied programming expertise to create a holistic solution to system update
and service interruption issues.
 Educated users on business interruption risk and received their buy in for system standardization and
update.
 Created a process for system updates to minimize risk of application failures.
EDUCATION:

 University of Buea – SOUTHWEST, CAMEROON. 2008

Bachelor of Technology in Software Engineer

 Prince Georges Comm. College – LARGO, MD - 2011

Associate in information technology

 Western Governor University

Master’s degree in process