Care SRB 70100

CARE
7.01.00
Software release bulletin
A. PART NUMBER: New Licenses

CARE-70-BASIC CARE 7 Basic Version for XL5000 System engineering (XL50, XL100, XL
500, XCL5010, EXCEL-EWB) with LON engineering
(CARE 7-XL500 engineering can be done with CARE 4.x license equivalent to
licensed options)
CARE-70-LNS CARE 7 additionally with LNS License
CARE-70-FULL CARE 7 All Features including RACL and ASPECD Support
Upgrade licenses (for CARE > 4.00.00)
CARE-FU-LON Feature Upgrade to Lon Functionality

CARE-FU-LNS Feature Upgrade to LNS Functionality
CARE-FU-WEB Feature Upgrade to Excel-WEB Functionality
Additional Tools
XL-ONLINE Software license for XL-Online stand alone

EXCELON Software license for EXCELON Lon Analyzer
Caution: FOR CARE 2.02.xx / 3.xx Users there is no upgrade possible. A new license must be
ordered
CARE 7.01.00 can be downloaded via the Honeywell License Server

http://license.ge51.honeywell.de in the download section.
Note: It is a license violation if the same Care license will be used by

different users
B. DESCRIPTION: Excel Computer Aided Regulation Engineering („CARE“) software provides graphic tools to create data
files and control programs for Excel 50, Excel 80, Excel 100, Excel 500, Excel 600, Excel-WEB, XL-
Smart, E-Link and Open Point Server Controllers. CARE is additionally capable to replace a LON
Engineering Tool for all LonMark compliant devices.
Caution: Before starting to work with CARE, read the appendix "Handling Procedures" and
make sure that you have understood the handling procedures.
Significant CARE Version 7 changes:
• Support of Excel Web BACnet Controller

• Replacement for EBI Lon Point Server PlugIn (LPS PlugIn)
• Enhanced support of XIF-files import for LonMark devices
• Support for Smart IO compact I/O Module
• Programming Smart I/O Module Switching Logic
• Enhancements for Lon third party device support
• Excelon installation included with CARE setup
• Support of EBI R300.1
• A significant amount of Troubles have been fixed
C. CD Data: Software is shipped on CD. It contains the complete CARE package consisting of:
CARE
Modular Application Library (ModAL XFMs)
RACL Editor
ASPECD Editor
Documentation as PDF file
Honeywell Lon Device Plugins
Excelon Lon diagnostic Tool
LNS Server 3.08 (including 1 LNS credit)
ZM5002
Remote Sync Server (RSS)
Web Office Console (WOC)
D. SYSTEM
REQUIRED: To install and run CARE it is mandatory that the Windows user is in the group “Administrators”.
E. SOFTWARE
REQUIRED: Microsoft® Windows 2000, XP Home, XP Professional
For Enhanced Printout: Word for Windows™ V7.0 or higher (Word 2000 recommended).
For localization of the software components: Visual Localize 2.01.01 or higher.
F. HARDWARE
REQUIRED Minimum Pentium IV PC 500 MHz (1 GHz highly recommended).
Graphic board and monitor, which support at least 1024 x 768 pixel
(1280 x 1024 recommended), small fonts.
Minimum 256 MB RAM (512 MB recommended)

Minimum* 100 MB free space on PC disk drive (200 MB recommended)
Printers supported by MS-WinWord (HP LaserJet recommended)
Note: It is more important to increase the RAM size than the processor frequency (MHz).
Supported Lon network interfaces:
PCMCIA Cards:
Echelon PCC-10 Network Adapter
PCI Cards:
Echelon PCLTA-21 LonTalk Adapter
USB Adapter:
Loytec NIC709-USB
Echelon Model 75010 U10 USB Network Interface - TP/FT-10 Channel
IP Network Interface
Loytec NIC709-IP
Lon IP Network Adapter

Loytec NIC852 Network Interface with Loytec LIP Router
Note: for Loytec NICs set “Automatic Flush cancel” in advanced tab otherwise CARE can not
communicate with the device
For Details see:

www.echelon.com www.loytec.com
30.06.2004 Honeywell Proprietary and Confidential 2 of 24

Lon Network infrastructure components tested with CARE
Loytec L-Switch, Loytec L-IP, Echelon i.LON 1000
7
G. LONMARK
COMPATIBILITY: CARE will be delivered with a CARE LON device library including the latest PlugIns that will be
registered with CARE. After CARE installation the PlugIns needs to be upgraded according to the
registered PlugIns
CARE 7.01.00 supports the import for most of the 3rd party XIF-files for LonMark devices. On device
commissioning CARE compares XIF-file and the application in the (3rd party) device. If the two files
does not fit to each other CARE results with a warning or will refuse to do the commissioning. On LNS
synchronization this comparison will be done in the same way.
Caution: If LON devices should be integrated which are not in the device library it is recommended
before quote for a job to check for the availability for XIF-file and PlugIn to configure the
device. A online check is recommended so see if the LON device can be imported,
configured, commissioned and exported to LNS database
H. INSTALLATION
INSTRUCTIONS: 1. Start Windows software, if not already operating.
2. Logon with administrator privileges
3. Check the amount of free disk space that is available on the drive where you want to install CARE.
4. Make project backups for the needed project and in case of different CARE versions installed on
the PC make a copy of the CARE.INI before CARE installation
If a CARE directory already exists, first back up the CARE Database and Element Library from the
main CARE screen, and copy your specific PIC and XFM files and the default files in the PCBSTD
directory to a save location.
Caution: In case the element library of an already installed CARE version is different from the
element library of this CARE version, run an element library backup in your legacy
CARE version. This is required only for CARE 1.4.1 and higher. The element library
backup could then be merged in the new CARE version via
“Database/Import/Element Library as soon as the new CARE version is installed.
Caution If you are keeping older versions of CARE on the same PC, problems may occur
because the installation overwrites the existing CARE.INI file with a newer version.
CARE automatically stores the old ini.
Older versions of CARE will not work correctly with the new CARE.INI file. You
might want to copy your old CARE.INI file located under the Windows directory to a
save location prior to a new CARE installation.
5. Start the SETUP.EXE program for the CD-ROM in the CARE directory of the CARE installation
media > RESULT: A welcome screen displays.
6. Click Next > RESULT: A screen with the license agreement displays.
7. Read the license agreement carefully. Then click Yes
8. Chose the target Directory. Then click Next
9. Select the setup Components you prefer. Setup allows you to chose which components to install.
By default the most common options are selected automatically.

Component Description
CARE XL-Web 7.01.00 Main component. Installs CARE environment for EXCEL-
WEB engineering and startup
CARE XL-500 7.01.00 Main component. Installs CARE for XL500 engineering,
the enhanced printout and LiveCARE with the static
simulator.
Excelon Installs Excelon the Lon Network analyzer
RACL Editor Installs the RACL Editor which can be used to create
country specific XFMs. NOTE: Country specific XFMs can
only be created with permission of the country manager.
ASPECD Editor Editor to create customer specific versions of the
controller operating sequence (*.ADL file). Selecting this
component will automatically install the source files
(*.AMA) needed to create local language versions of the
controller’s operating sequence.
CARE SRB Installs this document file.
Empty CARE Database CARE Database without any projects in it. This Database
can be used to overwrite existing databases by doing a
Database restore. This brings CARE in a state as after a
new installation.
DIN Element Library DIN Element Library installs a CARE database without
elements, but with DIN pic files and one heating, cooling
and air-conditioning element library
Modal XFM’s Installs the complete set of ModAL XFMs.
MPPT Files Installs MPPT Tool
Click Next > to install the SW.
10. Select the Program Folder where the CARE Icons should be installed. Click Next
11. Check in the Start Copying Filed Dialog if all necessary components are selected. Click Next to
install CARE
12. Depending from the Windows Installation its necessary to reboot the PC
Caution: In case setup detects an existing CARE installation, it pre selects the existing CARE
directory as target directory. If you do not change the path, you existing installation
will be overwritten.
Note: In case of installation of CARE 2.02.X and CARE 7.01.00 on the same PC, CARE
7.01.00 should not be installed into the “CARE”-sub-directory because this is the
directory automatically used by the CARE setup procedure. Choose a different name,
e.g. C:\C7 instead.
Note: In case you want to use an element library from a older CARE version, you might now
merge this library into the CARE 7.01.00 library. To do so, select
“Database/Import/Element Library”. Refer to the handling procedures for details.
Note: You may want to use UpDeft to bring the local language default files of your legacy
CARE version to the new CARE version. The default files are located in the sub-
directories of PCBSTD of you CARE installation directory.
I. DATA FILE COPY

INSTRUCTIONS: In case you use a different element library than the original one shipped with CARE 7.01.00, make sure
that the graphic files that belong to the element library are copied in the <CARE Dir> \PIC directory.
The extension of the graphic files is *.PIC.
J. SOFTWARE

COMPATIBILITY: Software Version No:
Excel 500, Excel 100, Excel 80 1.1.30 or later
Excel 600 1.02.04 or later
EXCEL-WEB all Versions

Linux 1.00.00
XLWebEXE 1.00.00
Excel 10 Zone Manager 1.00.00 or later
Open Link Point Server (OPS) latest Version
XLINK latest Version
OLINK latest Version
ZM5002 latest Version
XL-Toolkit 7.02 including

Contact TAC (TAC-Europe-SW-Tools (GE37)) for latest
CARE 7.01 interface
RSS 2.08.07
LNS 3.08 (3.2 LNS turbo)

CARE will be shipped with LNS server Version 3.08 to be
compatible with the actual EBI installations. To support the
newest EBI 310.x version it is possible to do the LNS
synchronization to a LNS turbo database
EBI 3.01
.
K. SOFTWARE
PROBLEMS
RESOLVED: see Appendix A
L. APPLICABLE
LITERATURE:
Form No. Title
74-3556 (US) Excel Live CARE User Guide Instructions for using Live CARE
EN2B-0183 (Europe) software to access controller files on-line and simulate operation
74-5577 (US) Excel CARE Control Icons User Guide Descriptions and
EN2B-0184 (Europe)
application examples of control icons used in the CARE control
strategy
EN2B-162 RACL Editor User Guide. Graphical Editor for creation of
strategy logic programs for Excel 500 controllers.
74-3594 (US) ASPECD Editor User Guide Provides functions to modify the
EN2B-185 (Europe)
user interface for Excel Operator Terminals
EN2B-1031GE02 Excel OpenLink Point Server User & Installation Guide
EN3B-1007
Excel OpenLink Point Server Flyer
M. SOFTWARE
REPLACED: CARE 5.00.01
XL-Online 5.00.01
Excelon 3.02
And all previous versions

N. KNOWN
TROUBLES: see Appendix B and C
O. Ordering
Procedure: CARE License-Keys
Each CARE version must be registered with a machine specific License Key. The following Features
can be licensed individually for the different CARE Versions:
CARE 7 Versions
1
XL-WEB Administration
XL-WEB Egineering
XL5000 Egineering
OPS Engineering
LON Engineering
RACL / ASPECD
Plugin Execution
LNS Export
CARE 7 New License
CARE-70-BASIC x x x x
CARE-70-LNS x x x x x x
CARE-70-FULL x x x x x x x x
Feature Upgrade for all CARE versions

CARE-FU-LON x
CARE-FU-LNS x x
CARE-FU-WEB x
1
Administration Upgrades will be free of charge for Field Focus persons
Tools-CD
The Tools CD will be delivered with each order of a CARE SW. The SW can be downloaded directly
from the following address (only Honeywell internal Intranet):
http://web.ge51.honeywell.de/dep/mc/HVAC_Products/Management/CARE/Software/
CARE BASIC / LON / LNS / FULL

The order has to be send to the Customer Service Center GE51. If the user has two PC one Notebook
and one Desktop, it is possible to register via Web two PC´s.
Note: It is a license violation if the same Care license will be used by

different users

Order Number Product
CARE-70-BASIC Software license for XL500 & EXCEL-Web engineering,
Open Link Point Server, EPROM Burn Tool and XL-Online
without RACL and ASPECD Editor + Lon Engineering
CARE-70-LNS Software license for XL500 & EXCEL-Web engineering,
Open Link Point Server, EPROM Burn Tool and XL-Online
without RACL and ASPECD Editor + LON engineering + LNS
License + 1 credit.
CARE-70-FULL Software license for CARE-XL500&CARE-XLWeb, Open Link
Point Server, EPROM Burn Tool and XL-Online without RACL
and ASPECD Editor + Lon Engineering + LNS License + 1
credit + RACL + ASPECD Editor.
CARE-FU-LON Function Upgrade for LON engineering

CARE-FU-LNS Function Upgrade to LNS (call up PlugIns and LNS
synchronize)
CARE-FU-WEB Function upgrade CARE 4 license to EXCEL-WEB

Appendix A: Solved PCRs
PCR Number * Abstract Extended Description

1-45UO9 CARE -bound items CONFIGURATION CARE 4.02.00b57 ISSUE Bound items are not updating in the
are not updating in Smart 500 He is getting an error. An nvo from the XFL521 is not being recieved by the
the Smart 500 Smart 500 RESOLUTION Did extensive testing - the nv binding table in the XL500
smart controller is not properly lined up - there are 2 selector Id's with the same # (nv
92 and nv 154) - so values are dropping into the wrong places. NV 92 is one that is
currently unused. I brought the project into Care 5.0 and the problem still exists.
1-4GO3V CARE - Care On a new or restored project you must check the LNS Controlled, then open the
Controlled Flow Extended LNS, check the Care Controlled Flow, exit and uncheck the LNS controlled.
Parameters needs to If this was moved to the properties of the Project this would not be needed. Another
be moved to the solution would be to use a Registry entry to set the default then it could stay where it
Project Properties. is.
1-4JROJ CARE - Translate When Open Link is Translated 4 or 5 times, you get an error that the program has
Open Link causes exceeded the size limit. If you watch hte final program size in the Translate window it
error increases each time you Translate. You must close CARE and re-open the project.
1-4WIWE CARE - Template Launching the SmartIO Plugin from CARE 5 will result in the following error: "No
LNSDB in CARE Plugin Commands Registered for Device". The cause is the ComponentApps >
5.00.01 Build 100 is Honeywell XL12 - SmartIOConfigure are missing from the template LNSDB in CARE.
missing the
Configure for the
Smart I/O Plugin
1-4YMPX CARE - When this CONFIGURATION CARE 5.00.01 b.100 Project attached ISSUE Create a switching
switching table is Table with a digital output and an analog condition. For the Hysterisis use the MAT
called up in Live editor. This is in the Live Care Simulator. Here is the project and the comments from
Care it produces a the user. As shown in attachment I am using a math statement in a switching table for
DDE error. the hysteresis value, something I have done many times in previous CARE versions.
When this switching table is called up in Live Care it produces a DDE error. Project is
also attached, problematic table in C10_MM13 - MMAH4. Result is you cannot use
the MAT as a calculation in a switching table.
1-56O0F T7350 and T7300 in Configuration Care 5.1 build 108 T7350 and T7300 plugins ISSUE you could not
Care 5.1 Cannot configure and commission the controllers in Care RESOLUTION The new version of
commission the Care build 108 does do file transfer configuration - tested this - there is one issue
controller in Care found. The network interface MUST be in the VNI mode for the commissioning to be
successful. The commissioning should work in the NSI mode as well.
J-1563W XIF not available in docu/techlit, CARe version 4.02.00 b.57: CARE and LNS templates are not compatible
CARE for LNS if you create a device from online and want to make an LNS export afterwards you do
export if template is not have a XIF to run the export. TGU: it should be noted in the tec-lit that CARE
created from online cannot work together with LNS if no XIF is available. May be in the xif import section of
device library. ("make sure that xif is available afterwards for LNS synchronize")
WORKAROUND: Use nodeutil from Echelon (unsupported software; DOS based) to
create a XIF from the device and try to use this for the export
J-179FF Flags entry not The flag entry is only available if the focus is in the control editor. if just control loop is
available selected the selection is not possible
J-19SGC Care crashes when Care crashes in case of: define a point binary value, open grid, edit a control loop,
point erasing. move left to the binary point and delete it. Care crashes and closes.
J-19SUG Application upload Application upload generates "internal program error". The upload looks without
generates "internal failure. In the time between download and upload application we online used fast
program error" access list.
J-19SUW XFL523 LED XFL523 LED configuraion needs settings in UCPTs. It be found a solution to add it
configuration needs depending on the NORMAL/REVERSE state of the binary input
settings in UCPTs
J-1AST1 Grid in Alarm Text Grid in Alarm Text Column only the number and not the Text will be shown.
Column only the equivalent to CARE 5 the Text must be shown. Reported by F. Pöll
number and not the
Text will be shown
J-1ASTB Printout doesn´t In different Projects (F. Pöll, R. Finkbeiner) Printout crash immediately after opening.
work very often Problem can be seen at R. Finkbeiner.
J-1ASTH Focus is not set If a new folder is selected the focus is not set to edit box. same for: Edit Folder
correct in Macro Rename Folder Reported by F. Pöll
Library
J-1C213 Care crashed by If a Datapoint is not assigned to a LON-Point, Care shows a Error-Message. After click
translation in special on OK Care crashes. Project is attached.

project
J-1C21F Detaching of To nviBO_02 was the conversion table Feedback_DI attached. After detaching it, is in
Conversion Table in Care conversion table "none" shown. But the according datapoint "BO_FB_02" acts in
special project not the same way as before. Project with controller files attached.
possible
J-1C21P Care crashed at After Installing Care: 1 .Care crashes at Printout of Project or Controller without error-
printout of Project or message. 2. After selecting a plant the error "Could not find controller in Database"
Controller appers. 3. Then is the printout of project and controller possible
J-1C6JA Control Macro: Open properties of control macro with inputs and outputs: numer of inital inputs are
Inputs get doubled added. Example: initial 4 1st open : 8 2nd open: 12 It is possible to translate and
download controller. Reported by Thomas Cziesla 2004//8/20: wenn ein macro, dass
mit in- und output Punkten versehen wurde, über properties geöffnet wird - wird die
Anzahl der Inputs verdoppelt. (Bsp. 4 Inputs vorhanden - bei erstem öffnen werden es
8, dann 12 usw.) Controller läßt sich übersetzen und laden.
J-1CSVF Control Loop not A control loop is copied in the tree with copy. Following things are changed: * Name of
working after copy Control Loop * Some statements are deleted * Doubled datapoints are edited Plant is
detached and attached - Control loop does not working Project is attached
(Controll_Stress_MS is the copied loop)
J-1CSVX Multistate value Multistate values are starting in BACnet with 1, in Care they start with 0.
wrong display
J-1E1T9 Add RFC10 changes We received complanes and request from AS, that we should explane the changes of
into Care manual RFC10 in XL2.06.05 and Care 5 inside the care manual. The field engineeres are not
informed about all the changes. For example, a characteristic definition in the
datapoint is needed.
J-1E2VC No check on After upgrade to CARE 5 the plant names are not checked for non valid characters. If
upgrade to CARE 5 the plant name contains e.g. "." The synchronization does not work if the plant object
for nonvalid name has a "." in the object name. It is even possible to enter a "." for plant name in
characters in plant CARE5. The plant name should although supervised like user address and NV name
name that it does not contain invalid characters
J-1EDW3 Upload of Fast Upload of Fast Access-List in Care generates errors Screen-dumps of error
AccessList in Care messages are attached. Projects availible under request
generates errors
J-1EKDM Change Registry There is an installation problem inside the registry with different care installation.
settings from Care to Therfore a change of the installation procedure for the settings in the registry will solve
Care 5/7 to eliminate this problem. Change in Registry the naming (displayname) from Care to Care 5/7.
installation/de- See also attachment from the beta site request.
installation errors
J-1F8SS Name length for NV CARE User Guide EN2B-0182 Name length for NV names is 21 characters. in the
names & NV object manual on different pages there are different numbers for character length e.g. Page
names are wrong in 122 "Additional Procedure for LON controllers" ...NV names and NV object names is
CARE user manual restricted to 16 characters. e.g. Page 651 "NV Warning and Translation Abortion" Due
to restrictions in LonMaker, CARE can only handle NVs of which names do not exceed
16 characters. Any NV of which name exceeds 16 characters will abort the translation.
The total docu should be checked for name length of: - NV object names - NV names
J-1FJBR closing Control closing Control Editor takes to long. What is care doing here tis long time. Reported
Editor takes too long from Heinz Federolf Project MPI available at RFI
J-1FJC9 Version of System Version of System Macro can not be seen in Control Editor. It is necessary to show
Macro can not be the Macro Version in the Macro Properties
seen in Control
Editor
J-1FY03 OPS does not OPS is using "=" as a character for the Initialization Block. If in CARE a OPS Template
support '=' for is created it is not possible to enter '=' as a character. Workaround: After the device is
Initialization Block done in CARE project it is possible to enter '=' for Initialization Block
definition for OPS
Template
J-1GAAP NV: Heartbeat is NV: Heartbeat is OFF although adjusted to ON in Care: All NVs in the Uni DD Care
OFF although Project are adjusted to ON. During test with the Excelon Protocolanalyzer we found
adjusted to ON in out that all NVs are not part of the Cyclic Heartbeat Processing. So for all NVs the
Care heartbeat does not work. With debug test code we saw that the Heartbeat flag of each
NV is set to false. Detected at Uni DD Beta Side Test with CARE Build 95: With UNI
DD Appl and new generated Appl everytime the same wrong behaviour. Only the
xlwebserv application does it right.
J-1GBFA COV-Increment COV-Increment Value Copy in the GRID-View: It is not possible to copy the COV
Value Copy in the Increment Value in the GRID view by pulling at one cell corner down to other cells.
GRID-View Detected at Uni DD Beta Side: The values are not copied. In the detailed view the
original value is displayed. Additional result : The COV-Increment in the Grid-View

was displayed wrong, e.g. it should be 0.01 % and it displays 1 % (value which should
be copied). HRA: Database transfer was not executed.
J-1HSI3 CARE7 / XL-WEB IN CARE 4/5 with XL500 we introduced the 2-32 byte Structures which could be used
don´t support Byte to map to any existing UNVT of third Party devices. This must be implemented for
fields CARE 7 and XL-WEB Requst from MPI Tübingen for UNVT-LUX-Astro
J-1II4H For OPS point Steps to reproduce it: - Launch CARE5.0.0 build 90 - Create new project - Create a
scaling factor can OPS controller - Create a plant and a Test point inside. - Select OPS Point = OPS for
not be set to e.g. this Test Point - In the OPS properties of this Point, there is a Field called Factor ! -
0,01 The Default Value is 1,000000 - Try to change it to 0,01 - Left this point and come
back - now The value is 1,006562 ! Workaround: Translate application Open from
loadable files the e.g. OPS_0000.OPS-file with notepad Change the scaling factor in
the file before download Scaling factor = :"m="xxxx e.g. m=1,006562 (see example
below) x®OPS_CONTROLLER OPS_CONTROLLER % 9 CARE
:b=M-BUS :g=DBSUCU :i=
:c=1,0,0,1097755356:u=OPS_Point1:p=Sub_point_address:f=16:a=1:m=1,006562:s=1
J-1IWB0 Module graphic for The module graphic gets not printed if there are bindings between XL50 and XFL-
XFL... and XFC.... and/or XFC modules The printout should include module graphic for all Honeywell
gets nor printed modules like it is intergraded for a XL500 controller To test it see attachement to PCR
when bound to XL50
J-1JA4O Betatest Label Printout does not print discribtors
XLWEB/CARE7
JWG Frankfurt Label
Print does not print
discribtors
J-1JUYJ Translate of XL- If translating the XL-WEB of MPI project the second time a error message occures.
WEB controller Error Message: "Internal program Error" Import attached project and translate XL-
works only once WEB controller twice.
J-1K0EY Controller Import After doing a upload e.g. with XL-Online and Import the Controller Data to CARE
does not work (Database --> Import --> Controller) the changes done in the application (parameter /
time program...) does not get imported to CARE Here is step-by-step how we are
doing the upload 1. start up/download tool 2. upload 3. verify that the path is to right
project and controller files c:\Care\projects\hepo1000\CPU60000.PRA (also verified
that there are only one file set in the directory) 4. start upload 5. exit up/download tool
6. Import controller
J-1LN0F RFC10 requests for Care 5 generates for DI (Normaly closed type) with smart I/O module in the datapoint
smart I/O attribut value normaly open. This should be changed to Normaly closed. The change
autobinding DI (NC) was required for RFC10 NO/NC handling.
the datapoint attribut
value "Normaly
closed "
J-1LN0R Characteristic Charcteristic reference point should allow max 0-11Volt, because of the controller can
reference point not handle higher numbers and generates failures.
should allow max 0-
11Volts
J-1LN13 Upgraded care 4 RFC10 defines the new Offset; Characteritics and NO-NC handling with controller OS
projects to Care 5 2.06.05. Mainly the features are now back in the controller. Problems happens now in
with controller OS case of upgraded projects from older care: - Offsets are configured in Input module -->
2.06.05 are double offsets - Userdefined Charcteristic was defined, but inactiv --> wrong value
incompatible conv. - NO-NC was done in module --> wrong state This I/O modul settings (UCPTs)
because of RFC10 are still activ and results a total missmatch of datapoint state and values. The user has
to edit every datapoint and NV parameter. An upgrade tool should check this.
J-1M2A3 Binding / address Binding modification When changing binding of multicast method from group to
table problem in broadcast the ATs of the destination node(s) are not updated properly. Workaround
Care5 use "Broadcast" and "yes, if group" as default setting for multicast bindings in CARE.
J-1M2AT Underline character The printout of a controller (specified point data to create a rtf in order to import it in
added to some user Quickbuilder) we find some user addresses with the Character “_” added in the last
addresses in printout position of data point when in Care that is not introduced. Workaround re-work the *.rtf
manually to get correct values (strings) for Quickbuilder and EBI
J-1NB11 Rename user Reason of behavior is known by Lew Setting project: "Check User address as
address on project Unique" If the result of renaming the user address would be that there are 2 or more
upgrade to CARE 5 user addresses with the same name, the renaming does not work. If opening the
does not work project after restoring, a message gets displayed that there are illegal characters in the
user address. Workaround: This addresses needs to be modified manually. Take
attachment for retest Password "a"
J-1NV8Z Delete unused SW Even when a DP is maped and bound each time when closing the control editor CARE
points dialog should ask for deleting unused SW points. IF XL10 points should be displayed to the

not appere supervisor this is a normal behaviour. Those points should not be in the list.
J-1NV99 pointroles don´t if macros are inserted from the tree (not from the library) the pointroles and the flags
connect don´t connect.
J-1OFGZ XFL524 output in Because of Flexpoints in open Lon mode are no more supported, Care should not
pulsed mode are no allow to generate this point type and to bind it to any XFL524 module. Actual situation:
more supported in Care does not send any alarm message when generating this point type and the DO
open LON pulse works like a standart DO point.
J-1OIKZ XLWeb und Multi With CARE 7.00.00 B101 it is possible to select in the control loop for MultistateValue
State Value wrong wrong attributes for the outputs Taking a other attribute it is possible to translate the
attribute selection controller but after download the controller make warmstarts
possible in control
loop
J-1OKQW Pseudo point CARE 5 allows a max entry of 253 pseudo/global analog or digital points for a XL
limitation in Care controller There is no more limitation of 128 points of every type like we had in Care 2
docu Honeywell John Wood Technical Support & Training Specialist ACS Building Solutions
(: +44 (0)1344 655707 Mobile: +44 (0)7974451696 Fax: +44 (0)1344 655058 e-
mail: john.wood@honeywell.com WEB:
<http://web.trainsupp.europe.honeywell.com/>
J-1ORFB If uploading from XL- If uploading from XL-WEB the application will be overwritten without any warning.
WEB the application Procedure to reproduce: download xlweb, change control loops, upload from XL-WEB
will be overwritten Result: al the changes are gone. Requested functionality: It must be selectable which
without any warning parts should be overwritten. At least selectable for: Control Program, DP atributes,
Schedule, short access groups
J-1QW96 XFM's are not XFM's will not be restored neither when restoring a project backup from CARE 4 or
restored on project CARE 5. To retest the issue take e.g. the CPU "1000LON01UST03". With this
Backup/Restore controller 3 XFM's are used seehotel.csv, and_or.csv, And_or_2.csv See attachments
J-1R6BW CARE In the project were the engineering were started in XL Toolkit there are too many
copies/creates too descriptors. Going trough the descriptors list it looks like if it will be automatically
many descriptors on copied and extended. This happens while backup/restore project. In the original
a project coming project approximately 35 descriptors were included. Some how there are now over
from XL Toolkit 1200 descriptors in the project (for verification us attached project backup from PCR #
J-1R6BF).
J-1RILV Changing Scan When changing the Scan Priority for OPS e.g. to 2 close point property window and
Priority >1 for OPS reopen it again the Scan Priority changed back to 1. The only values that are
point does not work accepted are Scan Priority = 0 and Scan Priority = 1 See OPS project backup for
verification. Change e.g. in the LON part Bus --> Bus 1 --> OPS_SABRONE -->
Index_32 --> AI_POINT_32_32 Change the Scan Priority from 1 to 2 and re enter
point
J-1RSLV Macros can not be Macros can not be placed out of the macro library. This happens if not a system
placed out of the admin license is registered
macro library
J-1RSSX Point descriptions If global point descriptors are defined and assigned this texts are getting
are displayed multiplies/duplicated if a project backup will be executed. On my test CARE crashed
multiple on CARE after project backup was finished. May be this caused the problem. The same applies
7.00.01 B99 and when doing backup on job site (See attachment for verification)
Build101 side on
project backup
J-1RXFI Re-naming data If you find VD '35SFEX10CC' and re-name it to '33SFEX10CC' for the unattached
point&Translate for plant, then attach the plant to C1, translate will fail. The data point is used in control
unattached plants loop <speed control> XFM <ahpsb02a> and if you look at the datapoints you will see
does not work that the first user address is still '35SFEX10CC' ! see attachement test0000.prj
J-1S2W0 DB error Copy After Controller copy in an empty project XL500 and XL Web controllers the CARE
XL500 & XL Web database crashed. Steps to reproduce: Create XL500 controller in CARE 5 Create XL
controller to on Web controller in CARE 7 Create new project to copy the controllers to this target
combined project project Copy XL 500 controller works OK After copy the XL Web controller a database
error occurs
J-1TDQ1 Wrong scaling factor CARE 5 is using a "," as separator for the scaling factor in the *.opt file instead of a "."
"," instead of "." for -Launch CARE5.0.0 build 90 -Create new project -Create a OPS controller -Create a
OPS in the *.opt file plant and a Test point inside. -Select OPS Point = OPS for this Test Point -In the OPS
properties of this Point, there is a Field called Scaling Factor ! -Try to change it to e.g.
22,00 -Translate controller -Open the *.ops file and search for the scaling factor
m=22.000 -In CARE 4 the scaling factor in the *.opt file is written as 22.0000 -In
CARE 5 the scaling factor in the *.opt file is written as 22,0000 Workaround: -
Translate application - Open *.ops file e.g. OPS_0000.OPS-file with notepad - Replace
all m=x,xx entries by m=x.xx before download Example: CARE 4 m=22.0000 CARE 5
m=22,0000

J-1U0HN Location string is not The location string for some devices will neither be written to the LNS database nor to
transferred to LNS the LON device. In the test bed this happened when the CARE project is LNS
controlled and LON devices are added to a existing channal or for Excel controllers
after a new download of a changed application + LNS synchronice. Looking to the
location string for this devices ony "000000000000" are displayed as hexa decimal.
Workaround: To force CARE writing the location string to LNS DB and the device I did
following steps: 1. Connect CARE to the FT10 Channel 2. Enable Channel as
"Sandbox Channel" 3. Go Onnet 4. Recommission all 5. Go Offnet 6. Disable
"Sandbox Channel" 7. Set NI to backbone 8. Connect to LNA to access LNS Server 9.
Start LNS Synchronization 10.Check via Object Browser the LS
J-1U9YJ Wrong limitation of Reported from Johannes Greuer / VW Wolfsburg -> refer to J-1UYG5 (xlweb) It is not
Characteristic possible to adjust a Characteristic Point Value higher than 9.999.999. J. Greuer needs
(Conversion Table) to adjust the follwing Characteristic (Conversion Table) for an Analog Input:
point values Conversion from [Wh] to [kWh] (1) 0,000 0,000 (2) 1e38 1e35 This is not
possible cause limited to 9.999.999. But the highest possible value should be 3,4 *
10^38 (float). The xlweb controller is able to handle this. Additionally it will be very
helpful to allow the adjustement with the letter 'e' . At the moment Care forbidds letters
in this Edit-Field at all.
J-1UCZ4 XL WEB Controller For two of the controllers (CPU 4 and 5 see attachment PW qqqqq) the datapoint
does not start after attribute for Binary outputs in control loop has wrong property "Change of value
download increment" that causes that the application tries to access a attribute that is invalid for
this datapoint type. The translation of that application and download works, but the
application does not start. In the list of properties attributes were selectable that are
not belonging to that point type. The default setting per point type is not set to the most
used attribute Workaround: Change all output properties manually
J-1UUVM Missing warning text If once the default setting for the LON properties are changed all further bindings will
for default LON be done with this settings. Each binding type definition in the XIF file will be ignored
properties without that the user has notice of
J-1VJ2H On LNS controlled If CARE is Onnet in download the application the option "Commission Controller" is
"Commission enabled even the project is LNS controlled. Result: CARE will set the subnet node
Controller" is address and EBI will not know the XL Web any more
enabled
J-1Y4VC Olink Upgrade Care After CARE upgrade and assigning a engineering unit of OLink point different for Index
2.01 to Care 5 1 for a OLink controller the selecting is not stored in CARE See attachment for
EngUnit not application and extended error description
selectable
J-1YG0J Changing the After changing the descriptor name in CARE the change will not be stored in CARE.
descriptor for Step: Enter a custom characteristic e.g. for a analog point Define the characteristic
characteristic name including descriptor Close dialog Reopen dialog and change the descriptor name
not stored in CARE Close the dialog Reopen the dialog ' The old descriptor name is displayed
J-1ZRKF SmartIO compact Lion2Plus: For the delay Off Delay is currently written "Off DElay" with a big E Train
AddOn DO The Trainer
Configuration
J-1ZRKL Inputs of Swiching After moving a AI with NTC to the smart IO compact module the analog input is not
Table not enabled available in the ADD ON. So it looks like that the binder is not configuring the IO in the
right way. Train the Trainer Heusenstamm
J-1ZVH2 Wrong parameter list If in a project more than one bus is included and the same number is used (Bus1 CPU
in printout with same No1 and Bus2 CPU No1) the printout in CARE is mixing up the parameter list. Doing
CPU No on diff. the print out for both controller the same parameter list will be printed Example
busses Project+XFMs see attachment Note: Please be aware that the XFMs get restored in
the wrong subfolder under the XFM path and needs to be copied manually in the
correct XFM folder. A separate PCR will be entered for that issue
J-1ZXZE Live CARE will crash Lion2Plus: If in a project more than one bus is included and the same number is used
with same CPU No (Bus1 CPU No1 and Bus2 CPU No1) Live CARE simulation will display a error
on diff. busses message about wrong controller name. Acknowledge this message Live CARE will
hang up Example Project+XFMs see attachment Note: Please be aware that the
XFMs get restored in the wrong subfolder under the XFM path and needs to be copied
manually in the correct XFM folder. A separate PCR will be entered for that issue
J-20N06 LON modules are Reported by Johannes Greuer. Step by Step: 1) Commission LON 2) Close CARE 3)
half grey after re- Open CARE 4) Go online with LON
start of CARE
J-20N0C Conversion table Reported by Johannes Greuer: Conversion table does not allow discrete Values for
does not allow Multistage Outputs. Antwort von Stefan: Convertion tables for multistage outputs must
discrete Values for be created on the LON side: For the NV which is connected to the multistage
Multistage Outputs datapoint. Antwort von Johannes: Hab ich versucht, lassen sich dann aber nicht im
Datenpunktdetail anwählen.

J-20N0O 9999999 as High or HRA 10.05.05: PCR redirected to CARE (see Notes). HRA 03.05.05: PCR moved to
Low Limit does not XL-Web (see Notes). Reported by Johannes Greuer. If entering as high/low limit
allow download and 9999999 and download this into the controller the limit value has changed to a very
following upload high number. In this case, the limit value is displayed as a very high number, e.g. 10
Millions. After changing the limit value to 9999999 application starts.
J-20QXK ADD ON missing Goto smart I/O Add on Switching table define a output define input without condition
message set the case press OK and the switching table closes. Care set the comparison input
to "state" and value to "0" . This is OK but a message should inform the users failure.
J-20R27 for AI Value no for AI Value no engineering unit can be assigned
engineering unit can
be assigned
J-21UHN Care does not set Generate a NO digital input Bind it to DI1 in compact I/O The compact I/O DI1 is set to
(NO) DI state in NC. This should be NO
compact I/O
J-21UHV Care does bind VA Generate a VA point Bind it to an AI1 in compact I/O Binding is not allowed, but VAs
points to compact should be allowed.
I/O
J-222M4 Adding Event text When adding e.g. event texts following the steps below CARE crash and the assigned
causes CARE to event texts get lost 1. Open project 2. Open controller 3. Open plant 4. Create 10 AI 5.
crash without any Create 10 Multi Input 6. Assign state texts to this Multi Input points 7. Open Misc Text
notice editor via (Database --> Edit Texts --> Digital Eng. Units --> Multi-State Texts -->
Create new --> 5 States) 8. Press OK After press OK CARE crashes and the event
texts are lost
J-222ZF ADD ON Switching There is a problem with using NC contact state in compact I/O The module needs the
table NO/NC NC to use the local switching table and the controller uses the NC. This result a failure
inconsistance with of the state in the controller. Solution for NC: - Use NC in compact I/O and NO in
RFC10 controller -Use VD points in controller (not supported in XLWEB) - Use NO in compact
I/O module and NC in controller. This results the switching table allows only NO logic.
J-223O7 Autorouting Reported by Mr. Müller Tel: +49 (0)8709-262707 Step by Step: 1) Use self defined
Problems with Makros together with Control Icons 2) erase one line to the makro 3) create one new
Makros line to the makro 4) This will move the new line plus all existing lines on top of each
other so that all lines form one line and cannot ne distinguished any more. This makes
is practically impossible to engineer makros.
J-228B7 Error Project When a backup e.g in CARE 4 of the project was made including the controller files it
Upgrade to Care 5 is not possible to upgrade this project in CARE 5. Upgrade terminates.
(b100) with
controller files in
project backup
J-2295F Printout ADDON The printout of ADDON switching tables prints below every input a second invalid row
switching table print with a fixed hysteresis of 5%
wrong rows
J-23TBL Enable the Polarity After a binding was done for a Binary Input point it is not possible to change the
for Binary Inputs polarity without deleting the binding in the Point property dialog Check if this limitation
after a binding was is still valid any more after it is possible to change the priority with binding via the
done GRID view and on the point detail dialog called up out of the GRID view
J-24S7G Version / Sequence CARE should print the version (which will be increased during each translation). The
is printed wrong sequence must always be one.
J-2CF89 Fixup: Automatic For nvo's of a XL500/XL50 controller must be default heartbeat activated and
change of LON unacknowlegdged service selected. This already default of CARE 7.01.00, but old
properties to new CARE 4 and 5 projects have still these settings. The user have to enter manually a lot
defaults and enable of dialogs to fix that problem. This causes a very big effort. There must be a
heartbeat automatic procedure to check and correct during restore (using fixup). The user must
be informed on this operations and must have the possiblity to cancel this. This check
and change procedure should include 2 steps: 1.) NVO setting for the "forbidden"
settings: no hearbeat and ackd (due to controller error PCR ?????), to heartbeat and
ackd. 2.) Connections with old defaults should changed to new defaults.
J-2CUL7 Controller Import After controller upload and Controller Import a "general protection fault" occurs in
leads to "general IMP500. Error message & project backup see attachment Retest done with Win2k
protection fault" in
IMP500
J-2DFMB LNS sync does not LNS sync does not recoginze 2nd download of XL500 controller Ref. J2IK6Y. During
recognize 2nd 2nd download of the same XL500 application (or with changes in RACL statements) all
download of XL500 bindings get lost. LNS sync does not recognize the change on the controller and
controller displays the "Analysis Complete; LNS Network is Synchronized " prompt. After sync
with LNS "base version" in the *.pra file gets the same value like the application
version. This means that after a download of this new application the bindings get lost

and the controller has to be commissioned. Steps to reproduce: 1. Translate and
donwnload controller (check *.pra file ) 2. Syncronize with LNS 3. Translate without
changes in application (check *.pra file)
J-2F1FZ CARE translate It is not possible to migrate CARE 4 project to CARE 5 or 7.01, large controllers can
aborts the translate not be translated anymore. Known workarounds are not suitable to the user. Situation:
of XL500 controller When the application exceeds the size of 128kB CARE translate aborts and the
files and deletes already produced files are deleted. This is due to an error in CARE 4. The translate
application had calculated the wrong file size. This caused errors in the controller while download
and flash. In CARE 5 the user gets informed with dialogue: "Error: Total application
size exceeds limit of controller", with the button "OK" and "Cancel". But in both cases
happen the *same*: CARE deletes the application. Workarounds: see attachment
J-2H1SF Version Sequence is Version Sequence is printed wrong see attachment.
printed wrong
J-2HEIZ Database Error On When using the function "Controller Copy" sometimes it ends up with a CARE
"Controller Copy" database error. Following Messages in the ObjectServer.log is displayed
"Donnerstag, Januar 01, 1970 A database error occurred.
[HCCAREDBControllerInterface::GetInfo, A call to db_GetKonfiguration failed!]." The
behavior was retested with T. Abele. It looks that for some controllers the Terminal
assignment is not correct. When copy that type of controllers the CARE DB crashes.
On investigation the source controller is not possible to see what is wrong in the
terminal assignment for the user. The problem resists in different CARE versions and
is not CARE 7.01 related. Solution: A customer solution is needed for all CARE
Version supporting the function "Controller Copy"
J-2IK6Y After commissioning After commissioning with CARE the "base version" in the *.pra file gets the same
a XL500 controller value like the application version. This means that after a download of this new
and a 2nd translate application the bindings get lost and the controller has to be commissioned. This is
all bindings gets lost different to the handling in CARE 4b57. Ref: J-2DFMB Steps to reproduce: 1.
Translate and donwnload controller (check *.pra file ) 2. Commission controller with
CARE 3. Translate without changes in application (check *.pra file)
J-HFG2 XIF not available in docu/techlit, Care version 4.02.00 b.57: CARE and LNS templates are not compatible
CARE for LNS if you create a device from online and want to make an LNS export afterwards you do
export if template is not have a XIF to run the export. TGU: it should be noted in the tec-lit that CARE
created from online cannot work together with LNS if no XIF is available. May be in the xif import section of
device library. ("make sure that xif is available afterwards for LNS synchronize")
WORKAROUND: Use nodeutil from Echelon (unsupported software; DOS based) to
create a XIF from the device and try to use this for the export
J-IGE0 CARE / E-Vision HRATZMAN 11/05/05: will be integrated with Build 109 CARE online help file
maintenance for misleads the user -----Excerpt from Helpfile------- Export Zone Manager File to E-Vision
"Keflavik Airport" ...RESULT: The Zone box lists all the Zone Managers within the project. Note that any
VAV2 - Zone Managers that have Standard VAV controllers assigned to them in CARE are not
Techlit/Online help is in this list. This omission means that you cannot create a Zone Manager in CARE,
misleading the user assign Standard VAV Controllers to the Zone Manager, and then also use E-Vision to
assign other devices to that same Zone Manager..... It must be mentioned in te text
that this is related to VAV1 only!
J-X7C3 Care does not Define a value conversion table; Select direction Input; NV type ;NV type SNVT
support floating LEV_PERCENT; VC type characteristic. Type in NV value (1) for example 35,46. This
points in the value value is never editable. The care converts it to 3,546 or 354..... Problem happens in
conversion table Care 4 and Care 5 build 84
Appendix B: Known Problems
Problem Workaround
Care works very slow during translation and other tasks. Go to Control Panel / System / Performance / File System /
This problem occur mainly on notebook PC´s Trouble shooting and remove every selection
Setup fails with an severe error if one target file is read If problem occur Reset the read only attribute for the target
only and can not be written during installation. directory.
This behavior may occur with the EPROM Burn Tool doc
files which where installed by CARE installation 2.01.00.

Problem Workaround
The number of switching tables that write to the same Do not create more than 20 switching tables per point.
analog datapoint must not exceed 20. Otherwise
parameter import fails.
Parameter import fails for a CARE 1.3.8 project, if the Switching tables with pseudo totalizer never worked in CARE
project contains switching tables with pseudo totalizer. 1.3.8 because of a wrong RACL-translation. As there's no TR
entered against this fact, it can be assumed that a
configuration with pseudo totalizer in switching tables does not
exist in the field. For CARE 1.4.x and higher, switching tables
with pseudo totalizer are no problem.
The RACL Editor will not start if XL 1.3 Controller is Don’t use this RACL Editor for this old Controller Versions. For
selected in CARE. 1.3 Controllers the old RACL Editor is necessary.
The Datapoint Editor hangs if the grid should be shown Wrong settings in Country settings. For example the decimal
separator is missing for numbers or currency
CARE will be very slow during work on big projects Use Windows 2000 instead Windows 95/98. With this new
Windows Version the memory management is much better.
If CARE is installed from a user with it's own account on a The Care user needs to be "Hauptbenutzer" or "power user" to
PC other users of this PC are not able to work with CARE properly use Care especially for the grid settings.
with their login. If this is not the case the PC administrator has to change the
access level for the user.
VA/VD point are not seen in other plants. When deleting path to older Care version from autoexec.bat
Problem is fixed.
? * Tab(\t) " / \ : < > blanks will be replaced by a “_” since There exist no workaround. To be compatible with EBI and
CARE 5.00.00 LON those characters are not more allowed
Appendix C: Open PCRs
PCR Number Abstract Extended Description

1-3SOM1 CARE - NV Names do not change if associated Implementation : Display a message when
CARE point name is changed. Same for Plant renaming the mapped datapoint. "Rename nv :
names. yes - no" . Think about search-replace !!! If a
mapped point name is changed the associated NV
name does not change. This is also true fro the
Plant names and the associated LON Object.
These names should follow one another. One idea
is to add a check box " Link CARE names to
LON". Although I can't think of a good reason for
not having the names follow automatically.
1-4TX3T Care 5.0 bld 100 Export to evision fails with triangle configuration Care 5.0 bld 100 ISSUE Export to
with exclaimation point and no message evision fails with triangle with exclaimation point
and no message RESOLUTION You can run
expev.exe with care shutdown and get the export
to work but doesn't work inside care
1-4VCH1 Care 4/5 UnitVent Plugin and PWM CONFIGURATION CARE 4 and care 5 Plugin -
both old and 1.2.3 UV ver 1.00.10 ISSUE When he
sets up an output as PWM in the plugin and then
exits - the correct value goes into the controller
BUT when you go back into the plugin - the value
has gone back to the default values - if you do not
change them - then garbage values get put down
in the controller and the output fails.
RESOLUTION If you are using Care 5 and LNS
controlled - as soon as you open the configuration
again - the output goes on and stays on the P=-
1536 0=256 Full=-1792 At this point you need to
get the correct values back in.
1-54MX8 CARE - customer getting an error message when he CONFIGURATION CARE 5.00.00 ISSUE The
goes to help customer has loaded the software, when the
customer go to the access help ( control icon
information) he's getting an error message "129 -
contact your application vendor for an updated
help file". The software appears to be working

properly in all other cases. RESOLUTION Open
the Care help - table of contents - select #22 and it
give the above error. Worked in Care 4.02 not
working in care 5.0 bld 100 and in Care 5.01 The
help for Care Icons is no longer in Care but is on
the Care CD in the literature section
1-57DGP CARE - but when the controllers are loaded the See attached email for details on Project, it is also
schedules work backwards. in the activities. Project is also attached Customer
was using CARE 5 Build 100. I tested in 7.01 Build
109. When the OS is upgraded from 1.2 to 2.04
the Active State is being incorrectly read as Zero.
Use the C05_Rockyview controller for test and
RBSF_1 point for testing.
C-KW49 RACL-Documentation EN2B-162 GE51 R0998 must The bugfix for PCR C-CBIR (Service request C-
be changed 6E67) is a change of the integral algorithm. The
formulas for PD, PI, PID, INRT and DIFT have to
be corrected. There are also some other bugs in
the documents which should be corrected. For
details refer to the document RACL-Docu
bugfixes.doc which is attached to this PCR.
J-12KJN Old Project from Care 1.5 generates problems in a Care 1.5 project can not be edited in controll
Care 4 and 5 strategie or grid of datapoint editor tested with
CARE 2.01bGE, CARE 4.02b57 bzw. CARE 5.0
B87 <Fehler> Änderungen in der Regelung nicht
möglich. Beim Schließen kommt Meldung unable
to create tables for attached plants. Reattach was
not successfull. Zugriff auf Punktdaten einzeln und
im Grid nicht möglich. Database error occured.
Projekt Backup aus CARE 4.02 und CARE 5.0
B87 möglich. Work-Around: In the attached
project modules are missing. The project can be
repaired by reassigning unassigned points in
Terminal Assignment View of controller. To know
which modules are missing create printout of
Controller Summary and data point descriptions
(short description of HW points types is enough).
J-151UT It is possible to set invalid parameter range for For control Icons "Limit" and "Random" the
Control Icons "Limit" and "Random" parameter maximum limit can be less than the
minimum Limit. This should not be possible.
J-174MH Error Message while Taking File-Printout of a When we take a File-printout of a XL web
XLWeb Contorller in CARE 7 Controller in a directory, and one of the Printout-
file (generated earlier, which exists in the same
Directory) is opened in Microsoft Word opened
from the same directory then we get this same
message "An unknown Error occured while
c:\dokumanf.dot." Procedure: 1. Take File-Printout
of Xlweb controller (say C:\) , with name
'Printout_1' as file name. 2. Open this file in
Microsoft Word. 3. Take again File-Printout of the
same Xlweb controller at same location (say C:\) ,
with name 'Printout_2' as file name. Now the
error message is poped up.
J-174MN Maximize will not move the tool bars to their original 1. Open the CARE 2. Now Right click on the
place before restore of CARE window CARE, in taskbar and Restore it. 3. Alter the
CARE Window to half of the Monitor Screen
(Vertically) 4. We can see the original placement
of the Toolbar is changed to adjust to CARE
windiw size. 5. Now maximize, the Toolbar does
not move to their original position, as they were
before Restoring. These Toolbar should be
moved manually. The positioning becomes odd
when the Original CARE window vertically re-sized
to 1/4 and maximised back to full screen.
J-1BA33 No Check for Illegal Characters Add chapter in techLit explaining the character
sets. CARE doesn't check if strings contain any
illegal characters. If ANSI X3.4 has been
choosen, the user can enter characters like éèäöü

without any warning. If ISO-Latin-1 has been
choosen, the user can enter the Euro sign (which
is no Latin-1 character) without any warning.
J-1E9NE No warning during translate if MultiState or Binary There is no warning during translate if MultiState
Point has no State Texts or Binary Point has no State Texts. This will cause
a lot of maintenance expense on a job, cause the
first time you will remark this, is if you are working
online with the HTML-Interface or the EBI. I think it
does not make sense to have MutliState or Binary
Points without State Texts, so perhaps the best
solution will be to prevent a translate if State Text
assignments are forgotten.
J-1FJBX Printout File can not be opened Printout File can not be opened because it is to big
If a Project with Lon will be print out the file size
can reach 2 GB and no Program can open it.
Solution: CARE could may be split up printout files
to multiple documents Reported by Heinz Federolf
J-1FMNB When coping XL500 controller from Hub to Target When coping XL500 controller from Hub to Target
the program ID is changing the Individual Part of the program ID is changing
eg. 01 --> 02. That can cause problems when
synchronization was already done and the "Copy
Controller Function" is used afterwards: LNS
database becomes inconsistent
J-1G94O Blank error message when OPS point descriptor > Blank error message when OPS point descriptor >
32 characters 32 characters After changing the OPS point
descriptor with a longer name than 32 characters
following appears: ' Message: "The length of
"Subsystem Point Decription" should be between 0
and 32" ' After acknowledge this message the
same message gets displayed once again ' After
the 2. acknowledge a blank message dialog gets
displayed PCR: Change error message 1. "The
length of "Subsystem Point Description" should be
between 1 and 32" 2. Delete the second display of
the same error display 3. Display a text for the
blank error message OPS Project see
"Attachement" at SR or PCR
J-1GQUF No Pop-Up-Box for User to stop/start the Controller If you change the IP-address via TCP/IP or USB
after changing the IP-Address (Belkin) it is necessary to stop/start the xlweb
controller. Otherwise the BACnet Connection does
not work. There has to be the same Pop-Up-Box,
like if you change the BACnet communication
settings called : "BACnet settings have changed !
Controller must be stopped and started again to
apply the change !" Detected at UNI DD Beta
from K. Rauschenberg
J-1L4XQ Remote Synchronization Server not working with Versions: - LNS Server PC and CARE PC are
double byte characters different. - Both with Windows 2k, Korean OS -
Care b95 in english version, RSS 2.06.04 - LNS
Version : 3.08u1 - LPS and LNS Server were
installed same PC Connecting with RSS with
Korean OS failed. Specific LPS/EBI settings are
not used. Sync to Care PC is possible. While
clicking on "Load Remote NI", the message is
displayed "Warning : Remote Synchronization
Server : Invalid Password" "Workaround: Use
English OS", but that is not mentioned in SRB.
J-1N2PJ Missing online help text about LON binding Service HRATZMAN 11/05/05: will be integrated with Build
Types 109 There is no information in Care online help
about handling of LON binding Service types.
Checked with Care Build 90
J-1NB6V Schedule Window is too large, cannot find cancel In the Windows XP (with SP2), the default Display
button. property setting is 1152x864 pixels, in this setting
when the schedule is opened, the window is soo
big that we cannot see the 'ok' or 'cancel' or 'Help'
buttons at the bottom of the window. I need to drag
the whole window so that I can navigate to the

right top corner of the window to reach the cross
button to close that window. I also tried with
changing the setting to 1024x768 pixels or
800x600 pixels, still I could not see the whole
window. The full screen image is captured and
attached, where we cannot see the right bottom
buttons (OK/Cancel/Help) and Right top corner
'Cross'
J-1O72B Error define clock settings "time zone" in CARE Changing the time zone form e.g. Berlin to
Moscow it is possible to download it. The change
can be checked using Web browser. But even
after the time zone is downloaded the "Star that
indicate the change of setting" does not disappear.
It still remains even after continuous downloading
of the settings Firmware: 0-00-81 Linux: 0-00-84
CARE 7.00.01.99
J-1OAAL Default state of Binary points 0 &1 are not shown When creating the switchpoints for a binary output
while creating new switching points in a schedule. or binary value datapoints, after defining the time
in Time Column, in the value column a drop down
box appears, when this dropdown box is checked
we cannot find any option to select. Neither we
can write 0 or 1. After defining state text for active
and inactive state (under Datapoint properties--
>Misc Editor Function-->Active/Inactive Text), we
can find these defined text in drop down box. By
default and before the state text is defined, while
creating new switchpoint the default state value
should appear in the dropdown box.(0 and 1).
After definfing the state text to a datapoint, while
creating switching point defined state text should
appear in the dropdown box in the value field,
which is happening correctly. Image is Attached.
J-1OAB5 'Select All' button is enabled even when there are no Create a new exception and While creating a new
switchingpoints under a new exception-Schedule switchingpoint (in a schedule), 'Select All' bottn is
enabled, even when there are no switching points
to select. This button should be disapled untill
atleast one switching point is created.
J-1OR2G Import/Export Calendar option is missing In Create & Edit Calendar the option to
Import/Export Calendar is not available any more.
Somehow this option was deleted from this dialog
CCB : Moved to XLWeb step2 in prs.
J-1P6JX Using copy/paste functionality, alarm text is not In the "Miscellaneous Text Editor/Event State
saved Texts", for analog points it's possible to copy
Alarm Text from one event row and paste it
another row. It shows that the pasted text is
available but after pressing OK in the dialog, the
pasted text is not available.
J-1R6BF Sort order in GRID e.g. descriptors does not work CARE 7 does not show e.g. the descriptors in
correctly alphabetical order when sorting them. Neither
descending nor ascending sorting works as
expected (for verification us attached project
backup).
J-1RYJR CARE LNS Synch - Need to set NI channel twice. CARE LNS Sychronize- Need to set NI channel
twice. Before LNS Export it is needed to set the
NI-Channel in the Lon-Tree and in the Extended
LNS options. This leads to big confusion in the
field. This problems occurs with CARE 5 and
CARE 7.
J-1S6QO Copy a controller with channel 1250 does not work When copying a controller from source project with
e.g. channel TP/XF-1250 to a target project the
channel Transceiver Type changes to TP/FT-10
J-1S6RZ Copy a controller with router the neuron ID gets lost On function "controller copy" the controller, router
for the Far Side in target project and channels get copied. In the target project the
router has lost it's neuron ID for the far site. The
neuron ID for the near site is OK
J-1S8FT Upload *.ops file (OPS mapping file) doesn't work It is not possible to upload the OPS mapping file

with XL-Online *.ops with XL-Online. The function used to be
supported with Up-/Down Tool 3.01.00 B16. This
function is needed for documentation and
diagnostic purposes. The OPS file gives
information's about available/loaded subsystems.
J-1TKAT Project Backup error (Compress/decompress error: Occasional the project backup fails without notice
invalid format) of the engineer, e.g. When the target would be a
USB or a network drive and a short interrupt
happens. To ensure that the backup was
successfully the project backup should be
checked. Options could be - Do a automatic
restore to a temp directory after each backup -
Create a checksum and compare it with the source
project
J-1TLTV Access of help file differs in Control Editor/Plant Plant Schematic: Link to help file has no function.
Schematic/Switching Logic About box is displayed under "Edit" The Help-file is
missing in the menu (from the upper bar/Help)
Control Editor: Link to help file is missing in the
menu (from the upper bar/Help) Switching Logic
Editor: In Help there is only "About" and no link to
the help file Help file/Contents: Link to Control
Icons does not exist in the help file
J-1UMWP When doing a binding in CARE 7 the tree view does Having e.g. 50 AO points and starting to assign
change them to the XFL522 the tree view will move on
each binding. Each time it is necessary to use the
scroll bar to pick the next point what's annoying
and increase the engineering time
J-1VG50 CARE displays the wrong message on translate If the application is to big a error message is
controller if the application is to big displayed that does not match the size of the
memory Looking to the file size of "EXCEL code
size is 55871" but following message is displayed.
Checking the total file size of the application is
bigger than 128 Error Message: Warning.
Remove icons from your control strategies. CARE
application size exceeds 64KB limit of controller in
step number 7 Translation Message: An error
occurred while building the application part of the
RACL Program (RAL), Parameter(RAP), T-
Register… Note: Before translate the application
(see attachment) the default files needs to be
copied to the PCBSTD directory.
J-1WXA3 Care cannot be maximize again after you have it Care window can not be maximized after it was
minimized minimized to an icon on the task bar. See
following steps: Care is active and open LNS
Synchronization is running You make a Minimize
with the Care Screen You will do a Maximize with
Care Screen but it is not possible You start the
Task manager and press the "Switch to" Button
for Care Care is Maximizing his screen => OK
J-1YITJ Registration of Telda Plugin fails With LAN LNS mode, the registration of Telda
NG2 Series21 (version 2.1) Plugin fails in CARE.
But with non LNS and Local LNS mode the
registration is successful.
J-207XZ Wrong naming for Control loop properties The three tabs on the control loop properties have
the naming "Loop/Macro Properties... F5" (Right
mouse on control loop page), "Macro Parameter"
and "Macro Register" This name should be
changed to "Loop Properties... F5", "Parameter"
and "Register"
J-217NF Multiple delete in Grid does not work Reported by Phillipe Barbin 2005/4/18 Reported
with CARE b100, tested with CARE b106. Steps
to reproduce: - Mark different cells in one column
(e.g. column "descriptor" ) - Press delete button
=>Result: It seems that the values are deleted -
Switch view to another controller - Switch view
back to this controller =>Result: values are still
there Workaround: Delete values one by one.

J-21LJD Distech Free Programming Tool plugin cannot be Distech Free Programming Tool plugin cannot be
launched from CARE launched from CARE. It shows the following error
message - "Could not find value for the specified
configuration property. (Subsystem: NS, #113)
Could not find value for the specified configuration
property. (Subsystem: NS, #113) Configuration
properties' values not found! This occured
because the device template has no default
values. Upload values from device or reset to
default values! Plug-in will be closed! " But it is
possible to launch the Plugin from LonMaker
J-228CX No Update in Misc. Text Editor creating new texts When creating a new text entry in the list gets not
updated. Steps to reproduce: 1. Open Misc Text
Editor 2. Select New Error 1. --> The focus in the
List is not on the new created entry displayed in
the upper left window 3. Define texts e.g. for
Event state 4. Select a different row 5. Select new
created row Error 2. --> The new defined text are
displayed in the lower right window, the texts are
not updated in the row
J-23STK Copy function does not work in Grid To use the copy/past function in the grid it is
possible to select one field and copy this. To past
it, point multi selection is possible and past this
value to all other data points. This function does
not work e.g. for: - Lon Point - Input Type - Output
Type For this point the Londialog gets opened
J-23SUA Read Access Level for Schedule should be set to The Default setting for the Read Access Level for
"Guest" Schedule is set in CARE to "Operator (64)" The
default setting should be "Guest (0) like it was for
XL500 controllers
J-23T0U Continental Wattnode Plugin registration fails if What happens when a 3rd party Plugin is
devices were not synced first registered (LAN LNS mode) before the respective
devices were synchronized ? CARE copied the
XIF, XFB files to the remote PC only during
synchronization (device template creation). So, if
the Plugin is registered before device template
creation in the remote PC, the Plugin seems to
create problems. E.g. If we register the Continental
Energy Management Plugin without synchronizing
any relevant device first, then it creates device
templates in the remote LNS without any Program
ID. And now if we want to sync, it fails because a
template with the same name already exists in the
LNS. The meaning is that If a Plugin is registered,
then it cannot create the device template file in the
remote LNS if the XIF files are not present in the
remote PC.
J-23TBU Change naming of "Transition Events" The naming for the transition Events are written 3
times different in all point property dialogs Original
To-Off Normal To Fault Back-To-Normal Change
naming e.g. to: To Off Normal To Fault Back To
Normal Or To "Off Normal" To "Fault" Back to
"Normal"
J-23TC3 Change naming of smartcon warning dialog Unclear message when closing the project
Smartcon message Save changes to project xyz?
Points where changes in Descriptor, Alarm Texts,
IO-Characteristics, Eng. Units have been done will
be saved anyway YES NO CANCEL CCB
Solution: Delete message and save always before
closing project/CARE !!!
J-23ULH Philips Plugin is not registered with ProgramIDs The Philips plugin is registered successfully from
CARE in remote LNS mode. But in the LNS, it has
been found that the Plugin is not registered with
the respective program IDs, and because of that if
Plugin is launched from CARE, it says that "No
Plugin is registered". But in LonMaker it is possible
to launch the Plugin on the devices created with

the same program_IDs.
J-25Y0V Upload XLWeb Warning Text If you upload application data from an XL-Web the
warning shows: "Uploading the Application from
the XL Web Controller will overwrite the existing
control loops, calendars and schedules!
Continue?" This is not correct! For instance users
are uploaded, too! In XL Web the following objects
are creatable: TrendLog, Calendar, Schedule,
User. I've never heard that control loops may
change - perhaps control loop parameters? What
happens to TrendLogs?
J-2BN25 valid from and valid until show the same date In XL Web UI while creating a new schedule under
details section if valid from and valid until is
selected the date shown bydefault are same and
when submitted it does't give any warning
message.After uploading it in the care and
opening the particular schedule will give a warning
message saying "time for valid from is bigger then
time for valid until.please correct this". In the
above message in care instead of 'then' it should
be 'than' as 'then' signifies a different meaning.
J-2DQ9N Can not sync to an empty LNS server Cannot sync a freshly created project to Remote
LNS server. For a new project, if I press sync
button, a message pop up "Error opening LNS
System": Your request cannot be transmitted
because the connection to th LNS has been
broken.......". and I can not sync this project to
remote LNS. Work Around: If I restart the sync
process, then I can reconnect to same LNS PC
and do the successful Sync.
J-2EBQW Switching table can not display parameters in Web Setup a switching table and give it a name in the
browser controll editor Download the application into
XLWeb. Start Web browser and edit parmaters of
switching table. Only parmaters from other icons
can be seen. Background: Switching table
parmeters are no parameters and therefore they
can no be displayed. Solution: Find a way that
switching tables registers are parmeters.
J-2EGCJ XL Web BACnet communication settings change 0. Have a XLWeb project which doesn't use
after firmware download default BACnet network 1 and port 47808 1. With
CARE download firmware XLWebExe-0-00-73 into
controller (check bacstac, don't care about
XLWebExe and web pages) 2. disconnect,
connect, check the BACnet Communication
Settings: You will see an asterisk that indicates a
change of BACnet Communication Settings This
is because a bacstac download overwrites the
settings in file rc.bacnet.config . CARE shows an
asterisk if BACnet network number or BACnet
UDP port has changed. Proposed solution: After
downloading bacstac, CARE should automatically
update the BACnet communication settings or at
least check the communication settings!
J-2EHNV SmartCon is not saving window position. SmartCon is not saving window position.
SmartCon windows different pane can be
adjuested to different position, I have change the
position of project view, property view and network
view and closed the project. when I re opened the
same project, its views were not found at teh
position were i changed before closing.
J-2F2F3 Default value for Option "Send on Delta" in the Add- If you create a CompactIO device in a project a
on function is wrong you configure via Add-on the DI's as "DI Totalizer"
then you can see that the Option "Send on Delta"
has the default value 255 (do NOT press OK in the
Add-on) If you repeat that via the XL12/SmartIO
plugIn and select the DI's as "DI Totalizer" then
you will see that the Option "Send on Delta" has

the default value 5 PLEASE SEE
ATTACHMENTS
J-2F6TB No descriptors on Module label if XFL is shared If data points from different controllers are
between Controllers assigned to one XFL module (open LON) not all
descriptors will be printed out for the module label.
In the printout for the module label only the
descriptors of the first controller in the project will
be print out Attachments: Printouts (see turquoise
marked module) Project
J-2F6TY In Printout for Module labels, labels are grouped If more than 8 modules are in the Controller (open
LON) the modules are grouped. Without ungroup
the modules it is not possible to edit the texts
J-2F6UD In Printout for Module labels, the Honeywell logo In the module label for printout the Honeywell logo
gets not displayed gets printed out but is not displayed when open
the document Attachments: (Project see PCR No.
J-2F6TB)
J-2F6V0 Wrong module printout in label for row 3 If more than 9 XFL modules are assigned to one
controller the format for label printout is wrong.
The first user address of the modules of row 3 is
not on the same position like in the modules in the
first and second row. Depending on the printer it is
not possible to print the labels because the texts
are out of printer range
J-2HHON It is not possible to the the IP-address It is not possible to set the IP-address
192.168.253.22 for a Excel web controller 192.168.253.22 for a Excel web controller. But it is
possible to set the IP-address 192.168.253.21.
J-2I89O Copy Controller allows entering invalid characters It is possible to append/prefix illegal characters to
for plant name create a new plant name for the target controller
This target controller can be translated without any
error message Example: Numbers "1!,
Underscore "_" and special characters can be
entered
J-2JX22 Wrong error message for project names >=17 Running CARE LNS controlled and the project
characters LNS controlled name is >=17 characters following error message
gets displayed: CareLNSInterface "Database
directory
"C:\LN\Projectnamelongerthan17Characters\"
already exists; Cannnot create Network"
J-2JX2H CARE LNS controlled creates LNS Project names In LNS it is only allowed to have a LNS Project
longer than 23 characters Path Name with max 23 characters e.g. C:\LM\
LNSProjectPathName\ It is possible under "CARE
LNS controlled" to enter a longer name than 23
characters. 1. The result is a wrong error
message see PCR No J-2JX22 2. It is not possible
to delete LNS databases with longer project path
names than 23 characters
J-2KM9F Sync fails with a error in our large testbed the sync to lns fails with an
communication error. The LNS Server terminates.
workaround 1: start lns server manually
workaround 2: close and re-start RSS because
RSS dialog does not update status of LNS Server.
If LNS Server is not running, it has to be restarted.
J-3D1D CARE Docu --> engineering of VAV2 CARE Docu must have a special section to explain
how to engineer a VAV 2 controller with different
possible engineering scenarios i.e. - OEM Tool
precalibrated, comissioned with CARE 4 - without
OEM Toll but with LNS Plug-In and CARE 4 - how
to ensure that no factory calibration data is
overwritten - how to ensure that preconfiguration
data is not lost and so on !
J-J12Y Care 4.2.0.57 generates confusing sets of controller Backup with Controller Files and Restore with
files after several translations controller files, CARE creates a new subdirectory.
Install directory CARE on my PC=
C:\CARE50000_B84 New Project directory =
C:\CARE50000_B84\_84\projects\projectname\cot
roller files original text:-------------------------------------

------------
J-M5JL The exceptions are not arranged by any particular The exceptions are created in SmartCon and got
way in SmartCon as well as in XLWeb UI. arranged by SmartCon itself by some logic. It is
found that exceptions are not arranged as per 1.
Priority , 2. Alphabetical order. or 3. Dates. In
SmartCon, the exceptions are not arranging after
clicking on the "Exception" column header also.
Similarly the same is found in the XLWeb UI.
Also the order of exceptions arrangment in
Smartcon and XLWeb UI is not match.
J-M5JR The order of Calendar entries are mismatching in In SmartCon the Calendar entries are arranged as
SmartCon and XLWeb UI. per the Alphabitecal order whereas in XLWeb UI
entries are arranged as per the dates.

Appendix c: List of supported SNVT’s
In the following EXCEL Spreadsheet all supported NV Types of the XL5000 System are shown.
SupportedNVS_b113
.xls
Honeywell
Home and Building Control Products
Honeywell GmbH
PO Box 11 64
D-71098 Schönaich
Telephone 0 7031/637-01
Fax 0 7031/637 – 493

Care SRB 70100

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CARE

A. PART NUMBER: New Licenses

Upgrade licenses (for CARE > 4.00.00)

CARE-FU-LON Feature Upgrade to Lon Functionality

XL-ONLINE Software license for XL-Online stand alone

CARE 7.01.00 can be downloaded via the Honeywell License Server

Note: It is a license violation if the same Care license will be used by

Significant CARE Version 7 changes:

• Support of Excel Web BACnet Controller

Minimum 256 MB RAM (512 MB recommended)

Printers supported by MS-WinWord (HP LaserJet recommended)

Supported Lon network interfaces:

Lon IP Network Adapter

For Details see:

30.06.2004 Honeywell Proprietary and Confidential 2 of 24

Loytec L-Switch, Loytec L-IP, Echelon i.LON 1000

2. Logon with administrator privileges

8. Chose the target Directory. Then click Next

30.06.2004 Honeywell Proprietary and Confidential 3 of 24

Click Next > to install the SW.

I. DATA FILE COPY

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Excel 600 1.02.04 or later

EXCEL-WEB all Versions

Excel 10 Zone Manager 1.00.00 or later

Open Link Point Server (OPS) latest Version

XLINK latest Version

OLINK latest Version

ZM5002 latest Version

XL-Toolkit 7.02 including

LNS 3.08 (3.2 LNS turbo)

30.06.2004 Honeywell Proprietary and Confidential 5 of 24

Feature Upgrade for all CARE versions

CARE BASIC / LON / LNS / FULL

Note: It is a license violation if the same Care license will be used by

30.06.2004 Honeywell Proprietary and Confidential 6 of 24

CARE-FU-LON Function Upgrade for LON engineering

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PCR Number * Abstract Extended Description

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Appendix B: Known Problems

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Appendix C: Open PCRs

PCR Number Abstract Extended Description

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