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Predictors of Filipino Consumers' Demand For Halal-Certified Restaurants Using The Theory of Planned Behavior: Awareness, Religiosity and Consumer Characteristics As Moderators
Predictors of Filipino Consumers' Demand For Halal-Certified Restaurants Using The Theory of Planned Behavior: Awareness, Religiosity and Consumer Characteristics As Moderators
Keywords: halal certification, halal consumer behavior, halal tourism, halal demand
impact on the intention to purchase foods at a Halal- relationship between attitude and intention to purchase
certified restaurant. foods at a Halal-certified restaurant
H3: Perceived behavioral control has a significant and Erdem et al. (2015) wrote that the level by which
positive impact on the intention to purchase foods at consumers perceive Halal-certified products depends
Halal-certified restaurants. not only on their level of religiosity but also on the
consumers’ demographic factors. He concluded in his
Halal Awareness study that demographic characteristics and religious
factors effectively influence the level of perception of
Awareness is an indication of an individual’s these kinds of products. Likewise, Hong et al. (2019)
understanding and perception of an event or an object. argued that demographics significantly influence a
In his study of Halal behavior, Ab Talib and Mohd person’s religiosity and his/her response to subjective
(2012) defined awareness as the Muslim’s capability norms. Hence, this study proposes that consumer
to recognize a Halal product in reality. In light of Halal characteristics moderate the relationships of attitude,
consumption, the greater demand for Halal-certified subjective norms, and PBC to intention.
restaurants as well as the dietary requirements for
Muslims results from the growing awareness among H6: Age moderates the relationship between attitude
Muslims of their responsibility to consume Halal food (ATT) and purchase intention. (PI)
and products (Ambali & Bakar, 2014). Henceforth, H7: Age moderates the relationship between subjective
when consumers are aware of the benefits of Halal norms (SN) and purchase intention (PI)
consumption, they’ll have a more favorable attitude H8: Age moderates the relationship between perceived
towards it. Bhutto et al. (2022) reported that Halal behavioral control (PBC) and purchase intention (PI)
literacy was a significant moderator in the relationship H9: Sex moderates the relationship between ATT and
between attitude and purchase intention of Halal PI
cosmetics among Malaysian Generation Y Muslims. H10: Sex moderates the relationship between SN and
Similarly, Ngah et al. (2021) found that awareness PI
moderates the positive relationship between Halal H11: Sex moderates the relationship between PBC and
knowledge and the willingness to pay for Halal PI
transportation in Malaysia. Thus, this study proposes a H12: Religious affiliation moderates the relationship
moderation hypothesis stating that: between ATT and PI
H13: Religious affiliation moderates the relationship
H4: Halal Certification Awareness moderates the between SN and PI
H14: Religious affiliation moderates the relationship five (5) items about the respondents’ socio-
between PBC and PI demographic information such as age, sex, religious
H15: Employment status moderates the relationship affiliation, monthly income, and employment status.
between ATT and PI The third and last part contains items for every
H16: Employment status moderates the relationship dependent and independent variable that will be
between SN and PI measured which totaled 30 items. These were
H17: Employment status moderates the relationship measured using a five-point Likert scale.
between PBC and PI
H18: Income moderates the relationship between ATT The TPB-related items were developed based on the
and PI questionnaire guidelines proposed by Ajzen (1991).
H19: Income moderates the relationship between SN Certain questions were also adapted from different
and PI previously validated instruments (Rachbini, 2018;
H20: Income moderates the relationship between PBC Nugroho & Irena, 2017; Khalek & Ismail, 2015) and
and PI modified to fit the context of this research. The
construct on Halal certification awareness is measured
using five (5) items which were adapted from the
Methodology questionnaire of Hong et al. (2019) on Chinese
Muslims’ interpretation of Halal certification. The
This quantitative research utilizes a descriptive- religiosity items came from the Revised Religious
correlational design which allows the description of Orientation Scale by Gorsuch & McPherson (1989).
the consumers’ behavior and the making of inferences Five (5) intrinsic religiosity items were adopted from
about the factors that influence consumer purchase the source. Although the construction of the research
intention as well as its moderators. According to instrument was done by adapting a formerly validated
McCombes (2023), descriptive research is helpful instrument, the researcher conducted a pretesting to
when a researcher seeks to make an accurate and validate the instrument in the context of this study.
systematic description of a population. Furthermore, a Cronbach Alpha showed a high reliability for all
correlational design aims to examine the level of items.
correlation between an independent and dependent
variable using their correlation coefficient without Procedure
controlling them (McCombes, 2019).
The Google Survey Form was distributed to the
Participants respondents via social media such as Facebook and
Instagram. The snowball sampling. technique allowed
This gathered primary data from consumers who are at the selection of participants from the researchers’
least 18 years old and make purchases or dine at any families, friends, colleagues, and former students and
restaurants in Iligan City. Iligan City is one of the then requested this first group to send the survey to
highly urbanized cities in Northern Mindanao. It is others who met the respondent criteria. Hence, not all
commonly considered part of the province of Lanao members of the population had a chance to become
del Norte, which has the largest number of Muslim participants in this research. The method was utilized
populations in the region. The subjects of the study to easily gather data from consumers across different
were chosen regardless of religious affiliation, tribal socio-demographics Before the data analysis, the data
association, and other socio-demographic factors was prepared through data cleaning, data coding, and
(except age). data transformation.
A structured survey instrument was used to gather data This study was conducted in conformance with the
from the respondents of this study through Google ethical standards in conducting research. Informed
Forms. The instrument is divided into three (3) parts. consent was attached to the survey form to ensure that
The first part is the Informed Consent which includes the prospective research participants sufficiently
information about the research topic, the purpose of understood the study and its purpose. This allowed
the study, as well as its risks and benefits. It also them to make an informed choice whether they’d
provided guidelines on how the respondents should go partake in the study or not. Additionally, no
about the questionnaire and the ethical considerations respondents were coerced to participate in this
in the conduct of the study. The second part contains research or forced to share information that they didn’t
want to share. The researcher also guaranteed that the intentions. For instance, government employees may
information of the respondents is kept confidential and have different income levels and dining habits
used for this study only, and their identities are kept compared to self-employed individuals or the
anonymous. unemployed. The majority of the respondents are
employed: government employees (35.7%), private
employees (13%), and self-employed (9.7%). While
Results the number of unemployed respondents is 125 or
41.7% of the total respondents.
Profile of the Respondents
In terms of income, the majority of respondents, with
140 (46.7%) individuals, fall into the income of less
Table 1. Socio-demographic Profile of the
than ₱9,520, indicating lower monthly income levels
Respondents or no income at all. This somehow corresponds to the
percentage of unemployed individuals, 41.7%. A
larger group of 73 respondents (24.3%) falls within the
income category of ₱19,041- ₱38,080 suggesting a
moderate income level. This is followed by
respondents within the income bracket of ₱38,081-
₱66,640 (11%); ₱9,521-19,040 (9.7%); ₱66,641-
₱114,240 (5.7%); ₱114,241- ₱190,400 (1.3%); and at
least ₱190,401 (1.3%).
Moderation Analysis
Subjective Norm, SN*Religion → PI, is statistically society where harmony and cohesion are emphasized,
significant. The interaction between Subjective Norms Filipinos have a stronger tendency to be influenced in
and Religious Affiliation has a coefficient of around their decisions by the close group they belong to such
0.2305, and its 95% confidence interval ranges from as their family and friends. Similarly, Acas and
0.0983 to 0.3862. The moderation effect is statistically Loanzon (2020) discovered subjective norms as
significant (p < 0.05), indicating that religious influential in the Halal food purchase intention of
affiliation moderates the relationship between SN and Filipino Muslims in Manila. This conforms also to
purchase intention (We accept H19). other findings (Amalia et al., 2020; Aisyah et al.,
2019; Marmaya et al., 2019, Abu-Hussin et al., 2017.
This study found a positive significant impact of Moderators to the Relationship of Attitude and
attitude on purchase intention towards Halal-certified Purchase Intention
restaurants in Iligan City. Moreover, attitude is the
strongest contributor to this behavioral intention. This In terms of moderation analysis, it was discovered that
means that the high demand for Halal-certified religiosity does not moderate the relationship between
restaurants is strongly influenced by consumers’ attitude and purchase intention. Therefore, the
positive evaluations of this type of restaurant. The interaction between the attitude and purchase intention
result is similar to many researchers including Acas is the same across different levels of religiosity. This is
and Loanzon (2020), Amalia, et al. (2020), Aisyah et contradictory to the conclusion of Sriminarti and Nora
al. (2019), and Derahman (2017). (2023) affirming that religiosity acts as a moderator to
the relationship of subjective attitudes and norms on
The Impact of Subjective Norms on Purchase intentions. The variedness in the religious beliefs of
Intention Muslims and non-Muslims can be a factor for the
difference in the results.
In this study, a significant and positive relationship is
observed between subjective norms and purchase Additionally, the level of awareness of Halal
intention, highlighting the importance of social certification does not moderate the effects of attitude
pressure in making consumption decisions. Hence, if a on purchase intention. Whether one is aware or
significant person believes that the consumer should unaware of Halal certification, the same level of
patronize a Halal-certified restaurant, the consumer interaction between the two variables will exist. This is
will intend to patronize such. Similarly, if the referent different from the finding of Ngah et al. (2021) which
person buys from this type of restaurant, the consumer states that awareness moderates the positive
will also intend to do so. Living in a collectivist relationship between Halal knowledge and the
willingness to pay for Halal transportation in Malaysia. food or manufacturing standards can also instill a
positive attitude among consumers of different
Consumers’ Socio-demographic Characteristics as religious groups. The Philippine government must also
Moderators to the TPB Model tighten policies on the usage of Halal labels and logos
to discourage false halal claims and encourage the
Gen erally, consumer so c io - d emograph ic restaurant industry players to apply for a Halal
characteristics are not moderators to the cause-and- certification.
effect relationship of the main variables in this study.
The only moderating effect that existed was religious Lastly, it is important to reiterate that these findings
affiliation on subjective norms and purchase intention. are specific to the study’s sample and should not be
The impact of the subjective norms on the intention to generalized to broader populations. Future research
buy foods at a Halal-certified restaurant is influenced may explore these relationships further, considering
by the religious group to which the consumer belongs. diverse samples and different contexts.
Since Muslims are required by their faith to only eat
Halal, the influence of subjective norms on the References
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