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PREDICTORS OF FILIPINO CONSUMERS’ DEMAND

FOR HALAL-CERTIFIED RESTAURANTS USING


THE THEORY OF PLANNED BEHAVIOR:
AWARENESS, RELIGIOSITY AND CONSUMER
CHARACTERISTICS AS MODERATORS

PSYCHOLOGY AND EDUCATION: A MULTIDISCIPLINARY JOURNAL


Volume: 15
Pages: 507-516
Document ID: 2023PEMJ1381
DOI: 10.5281/zenodo.10248036
Manuscript Accepted: 2023-14-11
Psych Educ, 2023, 15(5): 507-516, Document ID:2023 PEMJ1381, doi:10.5281/zenodo.10248036, ISSN 2822-4353
Research Article

Predictors of Filipino Consumers’ Demand for Halal-Certified Restaurants


Using the Theory of Planned Behavior: Awareness, Religiosity and
Consumer Characteristics as Moderators
Mokhalidah O. Mulok*, Melissa B. Mangali, Safa D. Manala-O
For affiliations and correspondence, see the last page.
Abstract
This quantitative study aims to describe the demand for Halal-certified restaurants and identify
predictors of purchase intention among Muslim and non-Muslim Filipino consumers in Mindanao
using the Theory of Planned Behavior. This also seeks to test the moderating effects of HalaGRAMl
awareness, religiosity, and consumer characteristics on the relationships between TPB constructs.
With a snowball sampling technique, an online survey questionnaire was distributed to 300
respondents who are at least 18 years old and eat at a restaurant in Iligan City. Descriptive statistics
revealed a strong intention to purchase food or dine at a Halal-certified restaurant. PLS-SEM
findings show that this intention is strongly shaped by attitude, followed by subjective norms. On the
other hand, perceived behavioral control does not contribute to this intention. Moreover, only
religious affiliation acts as a moderator in the model, specifically on the relationship between
subjective norms and purchase intention. It conveys that attitude, social pressure, and religious
affiliation should be taken into account when promoting Halal- certified restaurants. The government
and restaurant industry players must make an effort to bring out positive evaluations of Halal and
Halal certification among different religious groups.

Keywords: halal certification, halal consumer behavior, halal tourism, halal demand

Introduction standards and other quality-related procedures, halal


certification has increased non-Muslims' confidence in
halal products in Malaysia (Aziz & Chok, 2013).
The Halal industry is one of the fastest-growing
markets in the global economy. The industry's growth However, compared to Malaysia, the halal certification
can be attributed to the increasing number of Muslims phenomenon among restaurants in the Philippines is
worldwide -the global Muslim population is projected not that strong. Atty. Linzag, the president of the
to rise from 1.6 billion in 2010 to 2.8 billion in 2050 Islamic Da’wah Council of the Philippines, stressed in
(Lipka & Hackett, 2017) and the increasing popularity a webinar that there is a necessity to establish a wholly
of Halal among non-Muslims. Halal transcends certified Muslim hotel or restaurant like that of other
beyond being a religious matter and is now considered non-Muslim countries (Linzag, 2021). The demand for
a lifestyle. In the context of food consumption, Halal Halal certification in the Philippines is also yet to be
refers to foods that are clean, healthy, and of good known. This makes it valuable to examine Filipino
quality (Khan & Haleem, 2016). consumers' purchase intention toward Halal-certified
restaurants and the factors influencing the intention.
Although the concept of Halal has already been Morwitz (2014) asserted that marketers utilize
established, the consumers’ verification of the consumer purchase intention to gauge future product
Halalness of a product is the difficult part. The demand and measure how their marketing strategies
challenge is most especially evident in restaurants with affect future sales.
different suppliers and varied processes because Halal
verification should start from farm to table. Consumers Abu-Hussin et al. (2017) noted that Halal literature
depend on labels and logos, which can only be gives little attention to determinants of Halal food
displayed by a Halal-certified establishment. Halal consumption among Muslim minorities in Asia. On
certification in foods verifies that they are produced the other hand, the lack of literature about non-
following Islamic law, contain no 'forbidden' Muslims' behavior towards Halal makes it imperative
ingredients, and have never come into contact with to study this group, especially since they can be an
anything deemed 'impure'. Research on Halal opportunity in the Halal industry. Wilkins et al. (2019)
certification in the food industry has shown that it can noted that the new market share brought about by the
increase consumer satisfaction, trust, and confidence favorable responses of non-Muslims towards halal
(Rosnan et al., 2015). Due to its high hygiene products had been used by different countries in

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Research Article

developing the halal industry. Delving into the


purchase decisions of Muslim and non-Muslim Literature Review
consumers will help the restaurant industry offer good
quality Halal products that can be utilized to forecast
Attitude and Purchase Intention
and satisfy customers
Acas and Loanzon (2020) examined Muslim’s Schiffman and Kanuk (2010) defined attitude as the
behavioral intention toward Halal foods while Cruz reflection of an individual's favorable or unfavorable
and Billanes (2021) focused on the online purchase predisposition towards an object of attitude. According
intention of non-Muslim consumers, both in the city of to Ajzen (1991), the more an individual expresses a
Manila, Philippines. However, these studies didn’t favorable attitude toward a behavior, the stronger the
emphasize the certification aspect of Halal foods. individual's intention to perform such behavior
Moreover, there is a limited Halal study that examined Therefore, consumers who have a positive attitude
how socio-demographic variables moderate the towards Halal products will have a stronger motivation
relationship between predictor and outcome variables. to purchase Halal. Many researchers found a positive
According to Iranmanesh et al. (2021), the diversity of and significant relationship between consumer attitude
customers allows different factors to moderate the and Halal purchase intention (Acas & Loanzon, 2020;
correlation between stimulus and consumer behavior. Amalia, et al., 2020; Aisyah et al., 2019). In the study
of Derahman et al. (2017) attitude has the biggest
Using the theory of Planned Behavior (Ajzen, 1991),
impact on the intention of consumers in Malaysia to
this study aims to examine the demand for a Halal-
eat at a Halal-certified restaurant in the country.
certified restaurant and identify the predictors of
Accordingly, the following hypothesis is proposed:
purchase intention toward Halal-certified restaurants
among Muslim and non-Muslim consumers in H1: Attitude has a significant positive impact on the
Mindanao, particularly in Iligan City. Additionally, intention to purchase foods at a Halal-certified
this will test the moderation effects of religiosity, restaurant.
Halal certification awareness, and consumer
characteristics on the TPB model. Subjective Norms and Purchase Intention
Research Questions
Ajzen and Fishbein (1980) described a subjective
This study's primary purpose is to determine the norm as a belief on whether particular individuals or
predictors of demand for Halal-certified restaurants groups will approve of the behavior. In their study of
using the measure of purchase intention. Specifically, Halal, Shah Alam and Mohamed Sayuti (2011)
this study sought to answer the following questions: described subjective norm as the perception of an
individual on the extent to which his/her halal
1. What is the current level of consumer demand for purchase decision is affected by conformance to social
Halal-certified restaurants? pressure. This pressure comes from referent persons
2. How do consumers’ attitudes, subjective norms, and significant to the consumer – family, friends or peers,
perceived behavioral control influence their intention colleagues, and religious figures.
to purchase foods or dine from a Halal-certified
restaurant? Several studies have proved the correlation between
3. Do religiosity and Halal certification awareness subjective norms and Halal food purchase intention
moderate the impact of attitude on the intention to (Amalia et al., 2020; Acas & Loanzon, 2020; Aisyah et
purchase foods or dine from a Halal-certified al., 2019; Marmaya et al., 2019, Abu-Hussin et al.,
restaurant? 2017). Subjective norms and religiosity are the most
4. How do the following socio-demographic influential predictors of Halal food purchase intention
characteristics moderate the influence of attitude, in Manila City, Philippines (Acas & Loanzon, 2020).
subjective norms, and perceived behavioral control on Similarly, one reason Muslim millennials in Indonesia
the intention to dine or purchase at a Halal-certified establish favorable evaluations of Halal is through
restaurant? their consideration of people’s perceptions of Halal
4.1 Age; food purchases (Amalia et al., 2020). Thus, the next
4.2 Sex; hypothesis of this study is formulated:
4.3 Employment status;
4.4 Religious Affiliation; and H2: Subjective norms have a significant and positive
4.5 Monthly Income?

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impact on the intention to purchase foods at a Halal- relationship between attitude and intention to purchase
certified restaurant. foods at a Halal-certified restaurant

Perceived Behavioral Control and Purchase Religiosity as a Moderator


Intention
Delener (1994) described religiosity as the degree to
Perceived behavioral control reflects how an which a person practices and holds onto their religious
individual perceives his/her control over the beliefs. According to Garg and Joshi, (2018),
performance of a specific behavior (Ajzen, 1991). In religiosity correlates with attitude. Moreover,
the context of Halal foods, perceived behavioral religiosity is one of the factors that influence Muslim
control is vital because it foresees how one will behave consumers’ intention to buy Halal foods (Amalia et al.,
based on the confidence that he/she displays 2020; Acas & Loanzon, 2020). Zakaria et al. (2018)
concerning the presence or absence of the elements also wrote that religiosity is the most significant
that stop or initiates the purchase of Halal foods (Shah determinant of intention to purchase Halal-certified
Alam & Sayuti, 2011). A consumer may have a products for both Muslim and non-Muslim consumers
favorable attitude towards the purchase of Halal foods in Malaysia. Sriminarti and Nora (2018) conclude that
and the people around him/her may approve the religiosity moderates the positive relationship between
consumption of Halal foods. Yet, some factors that are attitude and consumer purchase intention of Halal.
out of an individual’s control may hinder the Therefore the 5th hypothesis states that:
performance of such. Researchers have confirmed a
positive and significant association between PBC and H5: Religiosity moderates the relationship between
purchase intention (Amalia et al., 2020; Acas & attitude and intention to purchase foods at a Halal-
Loanzon, 2020; Marmaya et al., 2019; Aisyah et al., certified restaurant
2019; Abu-Hussin et al., 2017). Hence, the 3rd
hypothesis is postulated: Consumer Socio-demographics as Moderators

H3: Perceived behavioral control has a significant and Erdem et al. (2015) wrote that the level by which
positive impact on the intention to purchase foods at consumers perceive Halal-certified products depends
Halal-certified restaurants. not only on their level of religiosity but also on the
consumers’ demographic factors. He concluded in his
Halal Awareness study that demographic characteristics and religious
factors effectively influence the level of perception of
Awareness is an indication of an individual’s these kinds of products. Likewise, Hong et al. (2019)
understanding and perception of an event or an object. argued that demographics significantly influence a
In his study of Halal behavior, Ab Talib and Mohd person’s religiosity and his/her response to subjective
(2012) defined awareness as the Muslim’s capability norms. Hence, this study proposes that consumer
to recognize a Halal product in reality. In light of Halal characteristics moderate the relationships of attitude,
consumption, the greater demand for Halal-certified subjective norms, and PBC to intention.
restaurants as well as the dietary requirements for
Muslims results from the growing awareness among H6: Age moderates the relationship between attitude
Muslims of their responsibility to consume Halal food (ATT) and purchase intention. (PI)
and products (Ambali & Bakar, 2014). Henceforth, H7: Age moderates the relationship between subjective
when consumers are aware of the benefits of Halal norms (SN) and purchase intention (PI)
consumption, they’ll have a more favorable attitude H8: Age moderates the relationship between perceived
towards it. Bhutto et al. (2022) reported that Halal behavioral control (PBC) and purchase intention (PI)
literacy was a significant moderator in the relationship H9: Sex moderates the relationship between ATT and
between attitude and purchase intention of Halal PI
cosmetics among Malaysian Generation Y Muslims. H10: Sex moderates the relationship between SN and
Similarly, Ngah et al. (2021) found that awareness PI
moderates the positive relationship between Halal H11: Sex moderates the relationship between PBC and
knowledge and the willingness to pay for Halal PI
transportation in Malaysia. Thus, this study proposes a H12: Religious affiliation moderates the relationship
moderation hypothesis stating that: between ATT and PI
H13: Religious affiliation moderates the relationship
H4: Halal Certification Awareness moderates the between SN and PI

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H14: Religious affiliation moderates the relationship five (5) items about the respondents’ socio-
between PBC and PI demographic information such as age, sex, religious
H15: Employment status moderates the relationship affiliation, monthly income, and employment status.
between ATT and PI The third and last part contains items for every
H16: Employment status moderates the relationship dependent and independent variable that will be
between SN and PI measured which totaled 30 items. These were
H17: Employment status moderates the relationship measured using a five-point Likert scale.
between PBC and PI
H18: Income moderates the relationship between ATT The TPB-related items were developed based on the
and PI questionnaire guidelines proposed by Ajzen (1991).
H19: Income moderates the relationship between SN Certain questions were also adapted from different
and PI previously validated instruments (Rachbini, 2018;
H20: Income moderates the relationship between PBC Nugroho & Irena, 2017; Khalek & Ismail, 2015) and
and PI modified to fit the context of this research. The
construct on Halal certification awareness is measured
using five (5) items which were adapted from the
Methodology questionnaire of Hong et al. (2019) on Chinese
Muslims’ interpretation of Halal certification. The
This quantitative research utilizes a descriptive- religiosity items came from the Revised Religious
correlational design which allows the description of Orientation Scale by Gorsuch & McPherson (1989).
the consumers’ behavior and the making of inferences Five (5) intrinsic religiosity items were adopted from
about the factors that influence consumer purchase the source. Although the construction of the research
intention as well as its moderators. According to instrument was done by adapting a formerly validated
McCombes (2023), descriptive research is helpful instrument, the researcher conducted a pretesting to
when a researcher seeks to make an accurate and validate the instrument in the context of this study.
systematic description of a population. Furthermore, a Cronbach Alpha showed a high reliability for all
correlational design aims to examine the level of items.
correlation between an independent and dependent
variable using their correlation coefficient without Procedure
controlling them (McCombes, 2019).
The Google Survey Form was distributed to the
Participants respondents via social media such as Facebook and
Instagram. The snowball sampling. technique allowed
This gathered primary data from consumers who are at the selection of participants from the researchers’
least 18 years old and make purchases or dine at any families, friends, colleagues, and former students and
restaurants in Iligan City. Iligan City is one of the then requested this first group to send the survey to
highly urbanized cities in Northern Mindanao. It is others who met the respondent criteria. Hence, not all
commonly considered part of the province of Lanao members of the population had a chance to become
del Norte, which has the largest number of Muslim participants in this research. The method was utilized
populations in the region. The subjects of the study to easily gather data from consumers across different
were chosen regardless of religious affiliation, tribal socio-demographics Before the data analysis, the data
association, and other socio-demographic factors was prepared through data cleaning, data coding, and
(except age). data transformation.

Instruments of the Study Ethical Considerations

A structured survey instrument was used to gather data This study was conducted in conformance with the
from the respondents of this study through Google ethical standards in conducting research. Informed
Forms. The instrument is divided into three (3) parts. consent was attached to the survey form to ensure that
The first part is the Informed Consent which includes the prospective research participants sufficiently
information about the research topic, the purpose of understood the study and its purpose. This allowed
the study, as well as its risks and benefits. It also them to make an informed choice whether they’d
provided guidelines on how the respondents should go partake in the study or not. Additionally, no
about the questionnaire and the ethical considerations respondents were coerced to participate in this
in the conduct of the study. The second part contains research or forced to share information that they didn’t

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want to share. The researcher also guaranteed that the intentions. For instance, government employees may
information of the respondents is kept confidential and have different income levels and dining habits
used for this study only, and their identities are kept compared to self-employed individuals or the
anonymous. unemployed. The majority of the respondents are
employed: government employees (35.7%), private
employees (13%), and self-employed (9.7%). While
Results the number of unemployed respondents is 125 or
41.7% of the total respondents.
Profile of the Respondents
In terms of income, the majority of respondents, with
140 (46.7%) individuals, fall into the income of less
Table 1. Socio-demographic Profile of the
than ₱9,520, indicating lower monthly income levels
Respondents or no income at all. This somehow corresponds to the
percentage of unemployed individuals, 41.7%. A
larger group of 73 respondents (24.3%) falls within the
income category of ₱19,041- ₱38,080 suggesting a
moderate income level. This is followed by
respondents within the income bracket of ₱38,081-
₱66,640 (11%); ₱9,521-19,040 (9.7%); ₱66,641-
₱114,240 (5.7%); ₱114,241- ₱190,400 (1.3%); and at
least ₱190,401 (1.3%).

The socio-demographic profile of the respondents is


presented in Table 1. The age groupings in this study
are based on generation categories. The results
revealed that the majority of the respondents in this Figure 1. Purchase Intention toward Halal-certified
study, 49.3% fall into the age category Generation Zs Restaurant
or the ages 18-26. This group represents younger
individuals, possibly comprising students, early career For the analysis of respondents’ purchase intention
professionals, or young adults who are in the early related to Halal-certified restaurants in Figure 1, the
stages of their careers. This is followed by the Likert scale data has been merged into two categories:
Millennials aged 27-42 (37%) and Generation X aged low purchase intention (combining 1 and 2) and high
43-58 (13.7%). In terms of sex, it is evident that there purchase intention (combining 4 and 5). The majority
is a notable imbalance in gender representation with of respondents (80.33%) exhibit high purchase
the female respondents (68%) outnumbering the male intention, with 57.67% in the “5 - Strongly Agree”
respondents (31.3%). category, indicating that they have the intention to buy
or dine at a Halal-certified restaurant in the future. A
Since Halal has its roots in the Islamic religion and this significant portion (60.67%) demonstrates high
study also includes non-Muslims, the respondents purchase intention, with 50.00% being in the “5 -
were categorized into two (2) religious affiliations: Strongly Agree” category, suggesting that they will
Muslim and non-Muslim (including atheists). In this prefer a Halal-certified restaurant over a non-Halal-
study, the number of non-Muslims who are not bound certified restaurant. Most respondents (73.33%) show
by their religion to consume Halal (51.7%) is slightly high purchase intention, with 52.33% in the “5 -
higher than the Muslim respondents (48.3%). Strongly Agree” category, indicating that they will
recommend buying foods from a Halal-certified
On the other note, employment status can be a crucial restaurant to others. A majority (62.00%) exhibits high
factor influencing dining preferences and purchasing purchase intention, with 47.33% being in the “5 -

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Strongly Agree” category, highlighting their


willingness to pay more to purchase or dine at a Halal- minimum threshold values specified by Hair et al.
certified restaurant. (2022). Therefore, it can be confirmed that convergent
validity has been successfully established for the
Measurement Model Assessment
study.
Table 2. Descriptive Statistics of Constructs Table 3. Convergent Validity and Indicator Loadings

The measurement model assessment involves


evaluating the reliability and validity of the constructs
and their corresponding indicators. In this study, the
constructs are Attitude (ATT), Subjective Norms (SN),
Perceived Behavioral Control (PBC), Halal
Certification Awareness (HCA), Religiosity (REL),
and Purchase Intention (PI).

The skewness and kurtosis values shown in Table 2


indicate that some constructs have slightly skewed
distributions, with Halal Certification Awareness
(HCA), Religiosity (REL), and Monthly Income
showing the most significant deviations from
normality. These deviations should be considered
when performing statistical analyses, and appropriate
transformation or modeling techniques may be applied
To assess discriminant validity (DV) using the
if necessary to account for non-normality in the data.
Heterotrait-Monotrait ratio (HTMT), the values of
However, PLS-SEM is a robust statistical method that
HTMT between constructs were compared.
can be used with data that is not normally distributed,
Discriminant validity issues may arise when HTMT
so it is still possible to perform statistical analyses on
values are high, suggesting that constructs are not
the data (Hair et al. 2017).
distinct enough from each other. The threshold values
Two validities should be met in the measurement for HTMT can vary based on the conceptual similarity
model; convergent validity and discriminant validity. of the constructs. According to Henseler, Ringle, and
Convergent validity (CV) is the extent to which the Sarstedt (2015), a threshold value of 0.90 is suggested
construct converges to explain the variance of its for constructs that are conceptually very similar. On
indicators. The metric used for evaluating a construct’s the other hand, a lower, more conservative threshold
convergent validity is the average variance extracted value of 0.85 is recommended for constructs that are
(AVE) for all indicators on each construct. As per the conceptually more distinct. Based on the results in
guidelines outlined by Hair et al. (2022), achieving Table 4, most construct pairs are below the threshold
convergent validity necessitates that the loading is of 0.90, indicating that DV is generally present.
equal to or greater than 0.5, the average variance However, for the conceptually similar constructs ATT
explained (AVE) is equal to or greater than 0.5, and and SN, DV may be a concern because of its HTMT
the Composite Reliability (CR) is equal to or greater value (0.857) which is close to the threshold.
than 0.7. The data presented in Table 3 demonstrates
that all the loading, AVE, and CR values exceed the

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influence the purchase intention towards a Halal-


Table 4. Discriminant Validity: HTMT certified restaurant, with positive coefficients (0.554
and 0.379, respectively) at a significance level of α <
0.05. On the other hand, perceived behavioral control
does not have a significant impact on the intention
(coefficient close to zero and p < 0.05).

Table 7. Model’s Explanatory Power

Structural Model Assessment

Before continuing to the hypothesis testing, it is


essential to confirm that the lateral collinearity is not a
problematic issue in the structural model. To assess the
potential issue of multicollinearity in the structural
model, the variance inflation factor (VIF) values have Table 7 exhibits the model’s explanatory power which
been calculated for each construct. VIF values above 5 is assessed through the R2 values, which measure the
are indicative of probable collinearity issues among proportion of variance in the dependent variable
predictor constructs, while values between 3 and 5 (intention to purchase, PI) explained by the
suggest the possibility of collinearity. Generally, VIF independent variables (ATT, SN, PBC). In this model:
values below 3 are considered acceptable and do not R2 = 0.773 indicating that approximately 77.3% of the
raise significant concerns about multicollinearity. variance in the intention to purchase foods at Halal-
Based on Table 5, ATT, SN, and PBC have VIF values certified restaurants can be explained by the
below 3, which are considered acceptable and do not independent variables in the model. This is considered
raise concerns about multicollinearity. substantial explanatory power. Attitude alone explains
55.4% of the variance in purchase intention and 37.9%
Table 5. Variance Inflation Factor Construct of the variance is explained by subjective norms. In
contrast, PBC doesn’t contribute substantially to
explaining variance in purchase intention (R2= -0.023).

Moderation Analysis

Table 8. Moderation Effects Hypothesis Testing


In the structural model assessment, hypothesis testing
was conducted using the bootstrapping method with
1000 resampling iterations to evaluate the relevance
and significance of the structural paths.

Table 6. Main Effects Hypothesis Testing

Table 6 shows the structural model assessment which


tested three main effects hypotheses at a significance
level of α < 0.05. The results convey that hypotheses 1 Most moderation effects, as shown in Table 8, are not
and 2 are accepted while hypothesis 3 is rejected. statistically significant, suggesting that these
Thus, attitude and subjective norms significantly interaction terms do not significantly influence the
relationship between the independent variables (ATT,
SN, PBC) and purchase intention (PI). However, the
moderation effect of Religious Affiliation to

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Subjective Norm, SN*Religion → PI, is statistically society where harmony and cohesion are emphasized,
significant. The interaction between Subjective Norms Filipinos have a stronger tendency to be influenced in
and Religious Affiliation has a coefficient of around their decisions by the close group they belong to such
0.2305, and its 95% confidence interval ranges from as their family and friends. Similarly, Acas and
0.0983 to 0.3862. The moderation effect is statistically Loanzon (2020) discovered subjective norms as
significant (p < 0.05), indicating that religious influential in the Halal food purchase intention of
affiliation moderates the relationship between SN and Filipino Muslims in Manila. This conforms also to
purchase intention (We accept H19). other findings (Amalia et al., 2020; Aisyah et al.,
2019; Marmaya et al., 2019, Abu-Hussin et al., 2017.

Discussion The Impact of Perceived Behavioral Control on


Purchase Intention
Demand for a Halal-certified Restaurant
Contrary to the results of other authors (Amalia et al.,
Marketers utilize consumer purchase intention to 2020; Acas & Loanzon, 2020; Marmaya et al., 2019;
gauge future product demand and measure how Aisyah et al., 2019; Abu-Hussin et al., 2017), this
marketing strategies affect future sales (Morwitz, research does not see a significant and positive impact
2014). This study used the same measure to examine of PBC on purchase intention. PBC in this study is
the demand for a Halal-certified restaurant in Iligan measured by the consumers’ perceived ability to
City. The research findings suggest that respondents control their food purchase from a Halal-certified
generally have a high level of purchase intention when restaurant given an external constraint such as
it comes to Halal-certified restaurants. This high availability in the market. This study discloses that
purchase intention can significantly influence their consumers’ intention is not shaped by this perceived
actual behavior in terms of buying and dining at such control. Hence, they have the intention to purchase
establishments, emphasizing the importance of Halal from a Halal-certified restaurant regardless of the ease
certification in their dining choices and willingness to or difficulty of doing so. Many non-Muslims in Iligan
recommend them to others. This demand can be City are already familiar with Halal and have
utilized by restaurant marketers to seize the somehow formed a positive attitude toward Halal
opportunity from this thriving industry. because Muslims and non-Muslims co-exist in the
place. Hence, they will still intend to purchase from
The Impact of Attitude on Purchase Intention Halal-certified food establishments amidst constraints.

This study found a positive significant impact of Moderators to the Relationship of Attitude and
attitude on purchase intention towards Halal-certified Purchase Intention
restaurants in Iligan City. Moreover, attitude is the
strongest contributor to this behavioral intention. This In terms of moderation analysis, it was discovered that
means that the high demand for Halal-certified religiosity does not moderate the relationship between
restaurants is strongly influenced by consumers’ attitude and purchase intention. Therefore, the
positive evaluations of this type of restaurant. The interaction between the attitude and purchase intention
result is similar to many researchers including Acas is the same across different levels of religiosity. This is
and Loanzon (2020), Amalia, et al. (2020), Aisyah et contradictory to the conclusion of Sriminarti and Nora
al. (2019), and Derahman (2017). (2023) affirming that religiosity acts as a moderator to
the relationship of subjective attitudes and norms on
The Impact of Subjective Norms on Purchase intentions. The variedness in the religious beliefs of
Intention Muslims and non-Muslims can be a factor for the
difference in the results.
In this study, a significant and positive relationship is
observed between subjective norms and purchase Additionally, the level of awareness of Halal
intention, highlighting the importance of social certification does not moderate the effects of attitude
pressure in making consumption decisions. Hence, if a on purchase intention. Whether one is aware or
significant person believes that the consumer should unaware of Halal certification, the same level of
patronize a Halal-certified restaurant, the consumer interaction between the two variables will exist. This is
will intend to patronize such. Similarly, if the referent different from the finding of Ngah et al. (2021) which
person buys from this type of restaurant, the consumer states that awareness moderates the positive
will also intend to do so. Living in a collectivist relationship between Halal knowledge and the

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willingness to pay for Halal transportation in Malaysia. food or manufacturing standards can also instill a
positive attitude among consumers of different
Consumers’ Socio-demographic Characteristics as religious groups. The Philippine government must also
Moderators to the TPB Model tighten policies on the usage of Halal labels and logos
to discourage false halal claims and encourage the
Gen erally, consumer so c io - d emograph ic restaurant industry players to apply for a Halal
characteristics are not moderators to the cause-and- certification.
effect relationship of the main variables in this study.
The only moderating effect that existed was religious Lastly, it is important to reiterate that these findings
affiliation on subjective norms and purchase intention. are specific to the study’s sample and should not be
The impact of the subjective norms on the intention to generalized to broader populations. Future research
buy foods at a Halal-certified restaurant is influenced may explore these relationships further, considering
by the religious group to which the consumer belongs. diverse samples and different contexts.
Since Muslims are required by their faith to only eat
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