DEPARTMENT OF TOURISM AND

HOSPITALITY
DTM20213
TRAVEL AND TOUR

LECTURER : MISS FAIEZNOR BINTI MOHD NASIR

DISEDIAKAN OLEH:
NO. NAMA PELAJAR NO.PENDAFTARAN
1. NUR ALEESHA BINTI ELIAS YASAK 19DUP191F2037
2. NUR ALYA NATASHA BINTI MOHD NASIR 19DUP19F2035
3. NUR’ADLINA BINTI MOHAMMAD KHAIREE 19DUP19F2004

SUBMISSION DATE:
10 NOVEMBER 2020
NO CONTENTS PAGES
1 1.0 Introductions of travel agency

1.1 History of travel agency

2 2.0 Name of travel agency

2.1 Explanation of chosen name

2.2 Slogan
3 3.0 Logo of travel agency

3.1 Explanation
4 4.0 Location / buildings

4.1 Justification of chosen site/Location

5 5.0 Travel agency’s organization chart

5.1 Categorize the staff management ( via

department)
6 6.0 Office layout

7 7.0 Products offered

7.1 Travel package

7.2 Accommodation

7.3Transportation

7.4 Food and beverage (f&b)

7.5 Tourist attraction

8 8.0Cost involved to commence travel agency

9 9.0Conclusion
 1.0 INTRODUCTION OF TRAVEL AGENCY

1.1 History Of Travel Agency.

Their story is about romance and adventure. A story of a group of fellow

backpackers inspired to share their passion for travel. They wanted to help others
discover this magic and wonder too. And in 2011, OPETRAVEL was born. Today, it
is an award-winning, full service travel provider for leisure, adventure and business.
That passion for travel is still very much with them. They love what they do and they
are experts at it. Times are changing and so are they. Anticipating current and future
travel demands, their mission is to guide, inform and manage all your travel needs.
Star Travel is still all about you. So sit back, relax and let them take care of
everything. You just get ready for your travel dreams to come true. They promise a
holiday experience of a lifetime, every time! Unforgettable Vacations Holidays are
about living in the moment. To be somewhere else, where your spirit rises beyond
the ordinary; to experience people and places, where life takes on a very different
meaning. It’s about exciting and inspiring moments that become unforgettable
memories and delightful stories for years to come. For your dream holiday, there is
no one better at putting it together than Star Travel. They not only plan and
personalize itineraries to suit your needs, they offer their insights and expert advice
on your travel plans. They can even help you choose the right destinations based on
what inspires you in life. All you have to do is enjoy!
 2.0 NAME OF TRAVEL AGENCY

2.1 Explanation Of Chosen Name

We got the name of OPETRAVEL from the Malaysia cartoon UPIN and IPIN. It is because our
CEO love seeing a cartoon movie and think the name of the character is very cute to make a
name of travel agency. She think it will attract tourists to board and use our travel agency. Since
the name of our travel agency was given the name OPETRAVEL .We get a lot of response
because of the uniqueness of the name and the best service that has been provided. Most
families with small children like to use our services. These are the most important and basic
conditions we need to know. The name used should also use elements that highlight a business
based on the tourism industry. For more clarity I give some examples below. The name can be
given according to your wishes as long as it meets the conditions set by SSM and more
importantly the name chosen has not yet been registered by others. Similarity or almost the
same will also cause you will not get the name you want to register. So from the name of the
company alone we can already know whether the tourism business is run legally or not. In
addition, for those who have received a valid tourism license then will have no. separate
registration / license starting with KPL / LN: 1234 (This registration number is in the certificate /
license only).

2.2 SLOGAN

TRAVEL TO LIFE . LIVE TO TRAVEL

 3.0 LOGO OF TRAVEL AGENCY

3.1 EXPLANATION

We think of ideas and names for the travel agency we want to create. Then our
manager got the idea by using a unique and cute name that is OPETRAVEL. It is
sudden and we all agree with the assumption that children will love the name
because it is a cartoon character in the story of UPIN and IPIN.
 4.0 BUILDING

4.1 Justification Of Choosen Site/Location

Three-storey buildings of course the main advantage is in terms of smaller land use.
We better use only half of the land area so we have a small yard as jewelry and can
be a tourist attraction factor. Besides that the 3 storey building the scenery is more
beautiful. 3-storey buildings are also best to maximize the use of space for a small
area of land and thus employees and customers will feel calm and comfortable when
they are around our travel agency area.
4.0 TRAVEL AGENCY’S ORGANIZATION CHART

MANAGER

NUR ALEESHA BINTI ELIAS YASAK

ADMINISTRATIVE MANAGER FINANCE MANAGER

NUR’ADLINA BINTI KHAIREE

NUR ALYA NATASHA BINTI MOHD NASIR

OPERATIONS MANAGER

NUR AMIRA BATRISYA BINTI RAMLI

5.0 OFFICE LAYOUT
 7.0 PRODUCTS OFFERED

7.1 Travel Package

Ope Travel Sdn Bhd provides holiday package services to attractive islands around
the world. Our package also includes honeymoon vacations, group vacations and
wedding destinations. All packages provided are 5 star.
 7.2 ACCOMODATION

Lodging refers to the renting of a short-term dwelling. People who travel and stay
away from home for more than a day need lodging for sleep, rest, food, safety,
shelter from cold temperatures or rain, storage of luggage and access to common
household functions. Lodging is a form of the sharing economy.

 PATTAYA BEACH HOTEL

 BORACAY BEACH RESORT

 7.3 TRANSPORTATION

Transport provision is an important part of the travel industry.However, there are a

range of transports that you can use to travel to various destinations around the
world: Road - private car, coach, taxi, bus, bicycle. Rail - regional services, intercity
routes, high speed services, steam trains.

7.4 Food & Beverage (F&B)

Food and Beverage Services can be broadly defined as the process of preparing,
presenting and serving of food and beverages to the customers. On Premise − Food
is delivered where it is prepared. The customer visits the premise to avail the food
service.

7.5 TOURIST ATTRACTION

 Indonesia's most famous island, Bali is the best place for any tourist who
needs a week of absolute relaxation, fragrant cuisine, scenic beauty and a
galore of culture and tradition.
  The largest Island in all of Thailand, Phuket has everything Thailand has to
offer. Serviced by the Phuket International Airport, the island sees no dearth
of travellers during any time of the year.

 Glittering with lights, a lot of hustle bustle and a little bit of chaos, Bangkok is
the capital city of Thailand and is packed with tourist attractions - historical,
religious or natural. A haven for shoppers, it attracts people from all over the
world to its markets. It is often touted as the party capital of South ast Asia.

8.0 COSTS INVOLVED TO COMMENCE TRAVEL AGENCY

PROFORMAL KEY BALANCES FOR YEAR ENDED AT 2020

RM RM
EQUITY STOCK ASSETS EQUITY

Owner capital 200,000

1. Machine 4,699 Value of Property
Less: Annual Depreciation 939.80 Contribution 150,000
2. Equipment 503.00 Add: Capital 50,000
Less: Annual Depreciation 71.90 Reject: Take
3. Office Equipment 8,261.26
Less: Annual Depreciation 1,180.18
 LIABILITY
Overdraft 5,000
Hire purchase 2,000
Term Loans 10,000
Creditors 6,000

13,463.2 TOTAL EQUITY &

737,000
TOTAL ASSETS 6 LIABILITY

9.0 CONCLUSION

In conclusion, this is a wonderful economic contribution to today's economy. It is a

great way for people to spend their money and for cities to attract other people. In
doing so, cities across the world attract millions of dollars just so foreigners get the
chance to experience life in a new place.