WHY OBJECTIONS COME?

1. Lack of Understanding (Presenter’s Responsibility)

2. Fear of Rejection ( Friends / Relatives saying ‘No’)
3. Fear of Failure (People don’t like to fail. So they don’t try
anything NEW)
4. Low self Confidence (Can I do it?)

YOUR MINDSET

1. Expect that prospect will agree and act accordingly. Be

positive and smile.
2. One meeting may not be enough.
3. Give him confidence and assure support. Hence you have to
be confident.
4. Never argue or disagree. Prospect is already in fear of
Rejection and Failure.
5. Do not cross the thin line Confidence and Arrogance.

BE DISCERNING

Objections can be concerns or excuses.

Concerns: He wants to know more as he still has doubt & fear about
your opportunity.
Excuses: He wants to avoid you, so best way for him is to disagree
with you and challenge you.

Never answer Objections, handle it. Dig deep and find the real
reason. Best way…Throw back a question.

If an objection is coming before the presentation... Watch out!!!!

1. You (or your associate) have given out unwanted

information! Means..informations to be given during the
presentation only was given out in advance. When the
business is not explained properly (effective and proper
presentation), quite natural that the prospect will assume
and ask questions accordingly. Pls avoid that .If not you are
KILLING YOUR PROSPECT and your business!!!

Ameen Radhi Ahmed – HY441234 1

+973 36402121 – ameen.radhi@gmail.com
 2. The best way to handle objection is to prevent it!!!
Learn effective presentation and add the required points in
your presentation so that he will not ask the same again.
Like Legality, credibility, price objection ( too expensive) ….

Rule # 1 Set the stage RIGHT!!!

The major threats of objection come when you go to the

presentation directly without setting the stage right!!
Steps:
1. Greet your prospect (verbal and non verbal) and
create the rapport so that he is willing to be open in
his conversation with you.
2. Once when he is open, qualify him for your
opportunity by sharing your own story and through
simple probing questions (Situation questions and
FORM questions) and make him feels and makes him
say that he too needs an opportunity.
3. Invite him to our opportunity with a strong and
effective presentation.

GROUND RULES IN OBJECTION HANDLING

1. Your Posture – Look confident.Remember,he needs you more

than you need him.
2. Never on phone. Do it in person with the help of your upline.
3. Listen with empathy (Sincerely)
4. List down all doubts (Ask him anything else?)
(This shows to prospects that you are ready to face
objections)
5. Appreciate and Agree first

6. Use the FEEL, FELT and FOUND way

I know how you feel……

In fact I felt the same way when it was presented to me….
But when I enquired more about it, I found that ….

Ameen Radhi Ahmed – HY441234 2

+973 36402121 – ameen.radhi@gmail.com
 IDEOLOGICAL OBJECTIONS

- Objections coming out of fear.

1. NO MONEY

You: Is money the only issue? Are you clear with all other areas?
Pro: Yes.

You: I agree. I was almost in similar condition, when I was

presented. (FEEL
FELT, FOUND)

• How much is the shortfall and when you think it will be

ready?
• Are you serious? Do you really need it?
• May I ask you a question? If there is an emergency back
home what will you do?
• Do you think your financial position will change in next 5-
10 years with your current job?

Explain Importance of positioning.

Now you know that your friend is serious. He is going to keep

meeting people on a daily basis.

FRIEN
D

Position Reserved for you

If you delay, you may get

this and loose, which will be
huge in the long run

Ameen Radhi Ahmed – HY441234 3

+973 36402121 – ameen.radhi@gmail.com
Ameen Radhi Ahmed – HY441234 4
+973 36402121 – ameen.radhi@gmail.com
2. CREDIBILITY

What is the guarantee, How can I believe, whether cheque will come
etc.

You: I agree, a must question before you take a decision.

You: See, how do you judge a company is good or bad?
Pros: Office, Profit, Turnover, License, Quality etc.,
You: This Company does business with Bhutan Govt., Somalia Govt.,
Central Bank of Oman, Vatican, United Nations (FAO), Int’l
Olympic Committee, FIFA, Europe biggest private Mint, various
governments and private organization like Titan Watches, Ahimsa
Foundation, shree Siddhivinayak temple trust, Sree narayana
guru trust. Our legal counsel is headed by Mrs, Nalini
Chidambaram, QuestNet is a ISO 9000:2001 certified. Now tell
me what kind of study their people would have done before doing
business with QuestNet that continued for the last 7 years.

Have I answered your question?

Pros: Yes

Also go to www.microsoft.com and put QuestNet in search.

3. LET ME THINK ABOUT IT

• Good, Shall we think together?

• Which part of the presentation do you want to think about the
need, company, and plan or how to do it?
• Are you Serious?
• Explain and assure support, Instill confidence

4. NO CONTACTS

• How many people you need to start get started?

• On an average everyone knows min 500 , out of that lets say 100
we take and select 50 from that and share the business to them
• Do you need this? If yes, we will be with you to get your two.
Is it ok?

5. IS E-COMMERCE LEGAL?

Ameen Radhi Ahmed – HY441234 5

+973 36402121 – ameen.radhi@gmail.com
 Is buying through net allowed? Say Amazon.com, ibm.com, e-
bay.com.

Is getting sales commission legal?

6. CAN I DO IT, IT’S DIFFICULT

You : I agree you cannot do it now. You know why?

Pros : ??

You : Tell me can you do anything without learning. Did you drive your
car the first
Day? Same way your job?

But “See whether you need it “

Pros : ?? Yes.

You : We are here to support you and develop together. You know why?

#1. It is our responsibility to assist you as you are coming in

trusting us.
#2. If you don’t earn, we too don’t benefit.
To be frank, I was also like you the day I joined. But the
persons above me helped me to be here with you with
confidence and conviction.

Have I answered your question?

7. WHY the product COSTS 200BD or more? PRODUCT IS

EXPENSIVE.

• Yes. A valid doubt, even I had it before I joined.

• Sir, you may see this from 3 different perspectives. Let us take
the COINS for example:
1. As a gold customer- then it is a loss for you!!
2. As a numismatic collector-please check on the web for
numismatic (show files)
3. As an entrepreneur looking for business opportunities in
addition to a valued product.
Which way you would like to look into it sir?

Ameen Radhi Ahmed – HY441234 6

+973 36402121 – ameen.radhi@gmail.com
 • See are you paying for the Gold in the coin or For the Numismatic
value. Say FIFA 2004 coin is in silver. Tomorrow it can be in some
other item.
• But tell me, what business you can start with 200BD. Learn, if
you want Gold-Jewelleries are the best. QuestNet sells
Numismatic not gold.
• You can buy a can of water for 1 BD .At the same time you buy a
small bottle of mineral water for 1 BD. Do you ask this question?
• Finally see whether you need extra income to sail through.

8. WHAT IF THE NETWORK STOPS.

A very relevant doubt.

You:- When you join with me today, do you know the mechanics of this
business? How it works and how to take it forward?
Pros:- No, that’s why I am afraid !
You : See, suppose if you join with me and I do not support you or
train you, What might happen?

Pros: ??

You : You may not succeed and become inactive. Right?

Pros: Yes

You : So whose responsibility is it to make you knowledgeable enough

to succeed?

Pros : Yours

You : Agreed, Similarly when you have three or four associates are
with you, if you remain active & support them, Will they also be
active? Clear? If you are inactive and not supportive, your team
can stop!!

9. I WILL FIND THE 2 AND THEN JOIN

You : Do you think you have all the information to bring the 2
You : Is it better if we can work together and bring the 2, I can
handle most of the doubts than you alone ?
You If you are not confident about doing the business, how will
your prospect be confident.
In case he also says that he will find the 2?

Ameen Radhi Ahmed – HY441234 7

+973 36402121 – ameen.radhi@gmail.com
 I assure that we will work together to get you started, we
had done this for many and it works.

10. NO TIME

• Is time the only issue?

• Are you having enough time for your family?
• Are you making enough money for the time you put?
• Are you serious?
• If we show a way to work with your busy schedule are you willing
to listen?
• Can you find some of your friends who have more time than you
with our help?

11. I HAVE TRIED MANY OTHER SCHEMES BUT FAILED

• Great, you already have experience
• Which company plans have you tried?
• Has the business failed or you have failed?
• What is that you have not done that you failed?
• Show team work, support and the faith in the business you have.
• Proper approach

12. IS IT MLM?
• Ask what MLM is and get his idea.
• Explain difference between traditional MM businesses.
• Explain about MLM and talk about helping others & team work.

SOME WILL,
SOME WON’T
SO WHAT SOMEONE ELSE IS WAITING

Ameen Radhi Ahmed – HY441234 8

+973 36402121 – ameen.radhi@gmail.com
Ameen Radhi Ahmed – HY441234 9
+973 36402121 – ameen.radhi@gmail.com
Ameen Radhi Ahmed – HY441234 10
+973 36402121 – ameen.radhi@gmail.com