Nike Virtual Assistant: I am happy to help you find your return/refund status.

Nike Virtual Assistant: Please select the order that you would like to see return
details for.
(Note, I only have orders from the last 90 days)
Nike Virtual Assistant:
Kuczka Dávid: 12/19/2023 151.46 EUR C01347261296
undefined:
Nike Virtual Assistant: It doesn’t look like there’s a return started for this
order.
If you send your item with the label in the box, it may take up to 7 days to see
that return reflected in our systems.
Nike Virtual Assistant: View more orders?
Nike Virtual Assistant:
Kuczka Dávid: Chat with a Representative
Nike Virtual Assistant: I'm going to transfer you to a Nike Teammate who can help.
Nike Virtual Assistant: What can my Teammate help you with?
Kuczka Dávid: Refund
Nike Virtual Assistant: Thanks! I'll find a Nike Teammate to help you out.
System Message: Your chat is being transferred. Please wait for the next available
Athlete.
System Message: You are being transferred to: Nike Athlete.
Nike Athlete: Hello - I’ll be right with you. I just need to catch up on your chat
so I can help!
System Message: Products from your cart have been loaded to product tray.
Kuczka Dávid: I my package hasn’t arrived but in the app it says it has arrived but
hasn’t to me
Nike Athlete: I'm really sorry that you are experiencing such an issue!
Nike Athlete: Can I ask you for your order number, name, surname, e-mail address
and phone number?
Kuczka Dávid: C01347261296,Kuczka Dávid,kuczkadavid2006@gmail.com,+36702123235
Nike Athlete: I can investigate what has happened and contact you in 5-7 working
days
Kuczka Dávid: Thats a lomg time
Kuczka Dávid: Long*
Kuczka Dávid: Can’t you it now?
Nike Athlete: the other this is I may refund you but it will still take 5-9 working
days
Kuczka Dávid: Can I take for granted you will contact me if anything happened
either I get a refund or not?
Nike Athlete: if you choose a refund we cannot investigate
Kuczka Dávid: Whats that you may refund?
Kuczka Dávid: My package hasn’t arrived what you mean that you may refund?
Nike Athlete: I can give you back the money
Kuczka Dávid: Is it 100%?
Nike Athlete: yes of course
Nike Athlete: you will receive confirmation sent from the system in 24 hours
Kuczka Dávid: Thank you so much!
Nike Athlete: No problem!
Kuczka Dávid: Do I have anything to do to help?
Nike Athlete: you will see it in maximum of 24 hours
Nike Athlete: just wait for the refund
Kuczka Dávid: Okay thank you!
Kuczka Dávid: Can I end the chat from here?