BUSINESS COMMUNICATION

Preface
1. There are a couple of advantage/ importance/essentials to use ................ The main
advantage/ importance/essentials are discussed below:-
2. .............. is very important to promote understanding and co-ordination among various
department . It has so many Objective/Advantage/Importance/Merits .they are given
below:-
3. There are many objective/advantage/importance/essentials of ……..
4. The objective/advantage/importance/essentials are discussed below.

Objective/Advantage/Importance/Merits/ Essential
1 Publicity 20 Increase Efficiency
2 Motivation 21 Development of plan
3 Collection of information 22 Maintenance of discipline
4 Planning and implementing 23 Decision making
5 To face competition 24 To inform
6 Promotion of business 25 Quick publicity
7 Exchange Ideas 26 Maintain of Relation
8 Time Saving 27 To solve problems
9 To Control 28 Helps in planning
10 In direction 29 Exchange of information’s
11 Co-operation 30 Guiding
12 Counseling 31 International relation
13 Mutual Understanding 32 Less errors and mistakes
14 Public Relation 33 End of Misunderstanding
15 Clarity 34 Correctness
16 Co-ordination 35 Completeness
17 Immediate Feedback 36 Shortness
18 To reduce costing 37 Voice control
19 Easy Communication System 38 Economic Development
Disadvantage/Demerits/Limitation
1. Wastage of time/ Delay 11. Lack of initiative
2. Costly/Expensive 12. Create Misunderstanding
3. Hamper discipline 13. Lack of secrecy .
4. Reducing efficiency 14. Poor Technology
5. Incomplete information 15. Lack of Feedback
6. Lack of Respect 16. Complex language
7. Lack of Training 17. Non-Co-operative
8. Lack of Policy 18. Misunderstanding
9. Lack of cordiality 19. Difficult to Control
10. Inflexibility 20. Lack of correct information

অনলাইননর সবনেনে জনপ্রিে প্রবপ্রবএ এর প্রিক্ষক অপ্রল সযানরর হ্যান্ডননাট থেনক মাত্র ৫ টট অংক
কনর প্রিনে প্রনন অধ্যানের সব প্রনেম। সানজিন প্রিনে সংগ্রহ্ করনে কল করুন ০১৮১৩-০১৯৩৮৫
 Requisites/Essential/ Conditions/Qualities
1. To watch object 11. Correction
2. Planning 12. Selection of Media
3. Correctness 13. Connecting social link
4. Timeliness 14. To achieve
5. Voice control 15. To explain public policy
6. Consultation 16. Growth and Development
7. Shortness 17. To take public opinion
8. Maintaining Relation 18. Market study
9. Maintenance of Good will 19. Saves time
10. Confidence 20. Saves money

Description Points of Difference

There are some differences between Name and Name. The following table
Points of
Difference Name Name
Definition ........................ ......................................
Flexibility ……………..is flexible ………..is not flexible
Here organization rules are not
Rule Here organization rules are Followed Followed
Recognition It requires official recognition It does not requires
Relation It is easy to develop relationship It is not easy to develop relationship
It is essential for planning, goes of
Necessary Organization It is essential in this regard
Co-ordination is not always Possible
Co-Ordination Co-ordination is possible in this ….. in this…
Method It follows specific Method It does not follows specific Method
Such ......flows Such..........flows between .....................people at the same level
Level people Between people at the same level different level
Example ............................. ...............................
Application .......................... .............................
Purpose It’s has very important purpose It’s has some important purpose
Use It is used in large ... It is used in small ....
Nature It is theoretical concept. It is a non directive nature
Scope It’s scope is large It’s scope is short
*** Objective , Size , Abstract, Audience, Type, Meaning, Structure Etc.

অনলাইননর সবনেনে জনপ্রিে প্রবপ্রবএ এর প্রিক্ষক অপ্রল সযানরর হ্যান্ডননাট থেনক মাত্র ৫ টট অংক
কনর প্রিনে প্রনন অধ্যানের সব প্রনেম। সানজিন প্রিনে সংগ্রহ্ করনে কল করুন ০১৮১৩-০১৯৩৮৫
 Inside of points
Objective/Advantage/Importance/Merits:
1. The..... makes Communication easier and faster.
2. ............... is an effective element of .........
3. ............... is another important ......
4. ............... is very essential for ...............
5. ................is the first quality/Objective/.... of .....
6. It plays an important role in our organization
7. ................ has become most biggest Objective......
8. ................ helps/ is very easy to................
9. Communication process can never be perfect without.......
10. ............... is very easy communicate and simple to Understand.
11. The speaker should be efficient and skilled in speaking in Speaking orally with his
subordinates...
12. The management can collect valuable information................
13. These information can be used for the Development..................
14. ...............is easy to setup co-ordination among various Functions and department
15. ...............should be established relation of the sender and Receiver

Disadvantage/Demerits/Limitation:

1. Costly: A lot of time and money is spent to prepare communication model. To Solve problem,
It helps in solving human problems of the organization.
2. Hamper discipline: Name creates indiscipline among the people of organization.
3. Reducing Efficiency: Name reduces efficiency of the employees of organization.
4. Incomplete Information: Sometimes it gives incomplete information. Note only That but it
passes on distorted.
5. Lack of Cordiality: The principal of this Name are followed strictly. As a result, it Reduces
the cordiality.
6. Inflexibility: Name is a inflexibility communication. It can not be changed easily when
necessary
7. Creating misunderstanding: Name creates misunderstanding from a very simple matter.
8. Lack of secrecy: Name is not able to maintain secrecy of any matter.
9. Difficulty in controlling: Name is very difficult to control when it goes be beyond the limits.
10. Lack of feedback: Generally in Name, there is no scope for feedback.

Finishing/Conclusion

1. From the above discussion we can say that...........

2. Management can’t do anything without ...................
3. It is clear that success of ................ depends on .............
4. At the end of the discussion we can say that .................
5. The above Disadvantage creates barrier on the way of communication and reduce popularity
of..

অনলাইননর সবনেনে জনপ্রিে প্রবপ্রবএ এর প্রিক্ষক অপ্রল সযানরর হ্যান্ডননাট থেনক মাত্র ৫ টট অংক
কনর প্রিনে প্রনন অধ্যানের সব প্রনেম। সানজিন প্রিনে সংগ্রহ্ করনে কল করুন ০১৮১৩-০১৯৩৮৫
 Important Question
1. What do you mean by communication?
2. What are the purpose of business communication?
3. Explain the principle of communication?
4. What are the seven c’s of communication?
5. Why Feedback is necessary for completion of the communication process.
6. Communication is the life blood of any organization explain.
7. Describe the essential condition of an effective communication.
8. Describe the function of communication.
9. What are the possible of poor feedback?
10. What do you mean by communication? Discuss the essential factors of Communication process.
11.State the difference between communication process and communication Model.
12. Discuss the different barriers to communication.
13. Distinguish between formal communication and informal communication.
14. Discuss the advantages or important of upward communication.
15. Describe the advantage of horizontal communication.
16. What do you mean by mass communication? Discuss the features/ characteristics of Mass
Communication.
17. Discuss the adjectives of downward communication.
18. Discuss the various media/from of downward.
19. Show the difference between downward and up ward communication.
20. Discuss the importance of mass-communication is business.
21. Discuss the advantage of written communication.
22. Distinguish between oral communication and written communication.
23. What do you mean by non-verbal communication? Discuss the media of non-Verbal
communication.
24. Show distinction between office and memo.
25. What are the requisites of a valid meeting?
26. Discuss the cause of failure of oral communication.
27. Show the difference between verbal and non-variable communication.
28. Discuss the techniques as visual communication.
29. Briefly discuss the advantages of video conferencing.
30. What are the major devices of electronic communication.
31. Briefly discuss the various types of communication skills.
32. Discuss the characterizes /feature of a good report.
33. Discuss the different part of an analytical report.
34. What are the essential element of market report?
35. Prepare a weekly market report of Dhaka stock exchange.
36. Prepare a report on vegetable market.
37. What is the meant by circular letter?
38. Discuss the factors to be considered while drafting letter or order.
39. What is meant by dunning letter?
40. Draft a specimen resume for the post of an accountant of ABC company Ltd.?
41. Write an application for the post of the manager of a business organization.
42. What is a Bio-Date?
43. Discuss the types of communication model.
44. Show distinction between agenda and minutes?
45. What do you mean by circular letter?
অনলাইননর সবনেনে জনপ্রিে প্রবপ্রবএ এর প্রিক্ষক অপ্রল সযানরর হ্যান্ডননাট থেনক মাত্র ৫ টট অংক
কনর প্রিনে প্রনন অধ্যানের সব প্রনেম। সানজিন প্রিনে সংগ্রহ্ করনে কল করুন ০১৮১৩-০১৯৩৮৫
46. Describe the objectives of circular letter.
47. Discuss the essential element/ features of a circular letter.
48.Draft a circular letter for the publicity of a new product.
49. Some special Question:-……
Business Letter, E-mail, Video conferencing, Bio-Data/Resume/CV, Fax, Multimedia, Internet, Voice
Mail, Gesture, Quorum, Formal Communication, Upward Communication, Web-Server, What’s App,
Mobile Banking Executive Summary. Effective communication, report
50. Elaborate the following terms:- ISD, W.W.W, VOIP, HTTP, VPN,NWDURI, IP.

অনলাইননর সবনেনে জনপ্রিে প্রবপ্রবএ এর প্রিক্ষক অপ্রল সযানরর হ্যান্ডননাট থেনক মাত্র ৫ টট অংক
কনর প্রিনে প্রনন অধ্যানের সব প্রনেম। সানজিন প্রিনে সংগ্রহ্ করনে কল করুন ০১৮১৩-০১৯৩৮৫
Draft an application for the Post of probationary officer of reputed Bank.
January 25, 2019
To
The Manager
SA Bank Ltd.
Dhaka-1000
Subject : Application for the Marketing Manager.
Dear Sir,
With due respect to state that I am responding to your Advertisement published in “The Daily Ittefaq
January 15. 2019 for the post of Marketing Manager’. I Would like to offer myself as a candidate for
the post. I Am very much interested to work in your renowned Multinational organization.
I enclose a statement of my qualification and experience For your kind consideration and evaluation.
I shall be Able to furnish you with more information about myself If you kindly call me to an
interview.

01. Name : Mr. S

02.Father’s Name : Mr. M
03.Mother’s Name : Mrs. N
04.Present Address : 35/7, Kazirbag , P/O- Wari, P/S- Jatrabari ,
Dhaka-1203, Bangladesh
05.Permanent Address : Village-Duniuria, Post Office- Gainbari, Satkhira
06.Date of Birth :05 March 1996
07.Nationality : Bangladeshi
08.Religion :Islam
09.Marital Status :Married
10.Educational Qualifications
Name of Year of Passing Board/University Subject Result
Examination
SSC 2011 Dhaka Business Study 5(Out of 5)
HSC 2013 Dhaka Business Study 5(Out of 5)
BBA 2017 National University Accounting 3.46(Out of 4)
MBA 2018 National University Accounting 3.64(Out of 4)
11.Work Experience : Assistant Marketing Officer.Golden Nest Holdings Ltd. Dhaka
13. References
Dr. Abdul Hannan Mia Dr. Faruq Ahmad
Professor Department of Accounting Professor Department of MIS
University of Dhaka, Dhaka-1000 University of Dhaka, Dhaka-1000
Cell : 01711111111 Cell : 01811111111
Emal: ahm@gmail.com Email:faruqahmed@yahoo.com

I therefore, pray and hope that you would be granted me for the post and oblige me thereby.
Sincerely,
(Mr. S )
Enclosures:
• Three Copies of passport size photographs.
• All Copies of Educational Certificates.
• Experience Certificates
• Character Certificates
অনলাইননর সবনেনে জনপ্রিে প্রবপ্রবএ এর প্রিক্ষক অপ্রল সযানরর হ্যান্ডননাট থেনক মাত্র ৫ টট অংক
কনর প্রিনে প্রনন অধ্যানের সব প্রনেম। সানজিন প্রিনে সংগ্রহ্ করনে কল করুন ০১৮১৩-০১৯৩৮৫