Professional Documents
Culture Documents
Ajph 50 4 515
Ajph 50 4 515
MASS -MEDIA are intensively employed healtl)problems and at the same time
in public health. Vast sums are lacks an understanidinig of the advances
spent annually for materials and salaries in numerouis public health fields. The
that have gone into the production and mass media are assumed to be the means
distribution of booklets, pamphlets, ex- whereby changes in knowledge can he
hibits, newspaper articles, and radio and achieved. The correct information is
television programs. These media are supposed to produce a trigger-like re-
employed at all levels of public health action whereby new health facts lead
in the hope that three effects might to a change in health attitudes and
occur: the learning of correct health -alues, which in turn bring about
information, the changing of health atti- changes in health practices. This as-
tudes and values. and the establishment sumption is based partly on the observa-
of new health behavior. tion that industry spends considerable
During the past decade there have sums of money, for advertisina- through
been strong disagi-eements among pulb- mass media. aind vould nIot do 0 uinless
lic health leaders regarding the effectiv-e- results were achieved.
ness of mass media in achieving these Others feel that even the best of mass
ends. In onie camp are those who be- media wvill Inot reach members of these
lieve that mass media are highly effec- 1which most need the serv7ices
groups
tive and deserve recognition as the pri- public healthl has to offer. Some more
mary means of public health education. p)ersonalized aoproac(h would seem nec-
Opposed are those wvlho strongly ques- essary both to reach sulch groups and
tion such a point of view. an(l argue that to influence the values. beliefs, and atti-
lhealth education must use more dynamic tudes wvhich bind them to outmoded
methods. Some eduicators -o so far as health bIehaviors. Furtlhermore, selling
to assign mass media a relatiXely limited health is different from selling cigarettes
role. or soaps. A business may be successful
Those whlio support the wide use of if only a small percentage of the public
mass media maintain that mass me(lia is influenced to become customers, and
pro-i(le ihe beslt means of imparting the for many firms this meanis making only
latest scienltific iniformationi to large a single purchase. What a far cry this
croups of leople. It lhas been the ex- is from inifluencin- the vast majority of
l)erience of health workers that the geni- our populatioin to follow a particular
e ral public possesses a great deal of health practice (lay after day for the
incorrect in formation ablout traditional rest of their lives.
who attended the movie and those who As to the general purpose of the films,
did not attend were interviewed, it was Hov-land states: ". . . their purpose was
found that the former group had already not purely instructional in the manner
manifested more behavior encouraged of a training film, but was rather to get
by the movie than the latter group. For across particular interpretations of facts,
example, 40 per cent of those who at- overcome prejudices, arouse motivations
tended the movie had given blood to the and in general to modify attitudes rather
Red Cross prior to attending the movie than merely to convey factual informa-
compared to 20 per cent of those not tion." 6, p. 21
attending.3 Two basic assumptions were made in
Klapper. in commenting on the large preparing the "Why We Fight" series.
number of researches on this process that First, that a large group of men entering
he calls "self-selection," writes: "Whether the Army lacked knowledge of the world
a person voluntarily reads at all, what events leading to America's entrance into
kind of material he reads, what kind he the war. Second, that if the men under-
listens to, and what type of movie he stood the facts of the situation they
chooses to see are apparently determined w ould accept their role in the Army
by his cultural status. Taste, in the more readily.
widest sense of the term, seems a prod- Without describing in detail the ex-
uct of formal education rather than of perimental design and procedure of the
attendance on given kinds of mass media research, it will be of value to know that
material. Tastes, indeed, seem so fixed for a number of the films experimental
that mass media have little chance to and control groups were devised; in the
do ainvthing about them. For it now ap- former were men who had seen the films
pears that a given kind of material dis- while the control group consisted of men
tributed through the mass media, reaches who had not seen the films. The films
only those persons who already like such were pretested through interviews and
material." 9, pp Intro., p. I
his associates. on the basis of many therefore may be more willing to adopt
studies of source credibility, conclude the new practice.
that "the characterization of the com- Many of the group discussion-decision
municator as trustworthy or biased has studies point to the importance of this
relatively little effect on the learning of more personal type of education as a
factual material, but markedly influences means of providing people with a better
the degree to which the communicators' opportunity to exchange ideas and make
conclusions and recommendations are decisions for themselves. Workshops,
accepted." 6p- 107 2 buzz groups, self-surveys, are all means
of reality testing which help individuals
Trusted Informal Leaders Can Serve to achieve change with a minimum of
Key Function personal threat. In these interpersonal
situations communication is more trtuly
The evidence suggests that achieving a two-way process. It is in this settinog
long-term attitude and behavior change that the communicator can better adapt
requires communications of a more per- to the needs and concerns of his audi-
sonal type to assure full understanding ence, and can better adjust to discussion
of the meaning of the change and to in terms of the expectations or motiva-
help in translating the change into the tions of those he is seeking to influence.
personal behavior of the individual con-
cerned. Tinker to Evers to Chance?
Other things being equal. communica-
tion is likely to be more effective if the In what ways, then, do mass media
person communicating is perceived as really influence patterns of personal
one who can be truste(d. who is an ex- change? Mass media do serve a sig-
pert. or who holds prestige in our eyes. nificant function in providing informa-
A very popular and trusted health sci- tion and support to selected groups of
ence writer may be more effective in the population. Often, however, they
communicating scientific opinions than do not reach those populations with
a great scientist who lacks status in the which public health is primarily con-
eves of the public. Local health leaders cerned. When they do reach those
may be better able to capture opinion groups, the effects have been less satis-
than national leaders of greater stature factory than might be desired.
who lack experience in the local area. Research suggests that mass media
The unrecognized leader in the local have varying and often limited effects.
group may be more effective than either both by failing to reach all members
of the former with the group by whom of the population, and because the selec-
he is trusted. tive nature of communication does not
It is with this informal leader that the assure adequate exposure and reenforce-
group may be able to test out new ideas ment. Therefore, significant behavioral
-erbally or in action before trying them changes may not result. Among those
out in life. The discussion with him may most frequently reached, however, are
provide an opportunity to test reality in persons of somewhat greater than aver-
a nonthreatening situation. It may af- age education and of somewhat better
ford also an opportunity to determine the than average socioeconomic status. These
relation of the change to the solution are people who tend to be active par-
of the problem of concern. When this ticipants in informal social webs of their
happens the person who is ego-involved communities; because of their superior
in the problem mav be better able to education and better orientation to cur-
understand how it applies to him, and rent affairs they are more likely to un-
11. Lazarsfeld, P. F., and Merton, R. K. "Mass Com- and Economic Status as Factors in Newspaper Read-
mtinication, Popular Taste and Organized Social Ac- ings. Journal Quart. 26:155-157, 1949.
tion." in The Communication of Ideas. L. Bryson 14. Schramm, W. The Effects of Mass Communications:
(Ed.). New York, N. Y.: Harper, 1948. A Review. Ibid. 26:397-409, 1949.
12. Merton, R. K. Mass Persuasion. New York, N. Y.: 15. Wiebe, G. D. Merchandising Commodities and Citi-
Harper, 1946. zenship on Television. Public Opinion Quart. 15,4:
13. Schramm, Wr., and White, D. M. Age, Education 679-691, 1952.
The authors are associated with the University of California School of Public
Health, Earl Warren Hall, Berkeley, Calif.
Worth Repeating
"A crash attack on the major problems of health suits our impatient culture.
But those who might be commissioned to do the research know that it is poor
strategy. At present we are more limited by the state of general scientific knowl-
edge than by want of specific instruments or difficulties in engineering .
Historically the methods of uncommitted wondering has been the source of major
ideas. From the confusion of (letail general principles emerge-not because they
are summoned for some crash program but because they are already latent in
the facts that are available . . . . Obviously we, in various specialties, and the
public at large have a common interest in seeing that a substantial base of scholar-
ship is supported in its own right and not as an instrument in achieving some
popular goal . . . . It may indeed be proven by history that ignorance and folly,
were greater evils than cholesterol or cancer."
(From "On Crash Prog,rams," an editorial by Vincent P. Dole, AI.D., in Circulation Research,
an official Journal of the American Heart Association.)