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The lamp light is red on a 2998 PDA Detector initialization failure -

WKB16226

SYMPTOMS
• The lamp light is red on a 2998 PDA Detector
• Initialization failure occurring
• Wavelength verification failure at power-on initialization
• Unable to run the erbium calibration while the detector is in an error state
• Power-cycling does not resolve the issue

ENVIRONMENT
• 2998 Photodiode Array Detector
• ACQUITY UPLC PDA Detector
• ACQUITY UPLC PDA eλ Detector
• First time running the instrument
• ACQUITY UPLC H-Class
• ACQUITY UPLC I-Class
• ACQUITY UPLC
• ACQUITY UPC2

CAUSE
The flow cell is dry.

FIX or WORKAROUND
1. Before you power-on the detector, start a flow of 2.0 mL/min of 100% methanol and allow it to run for about 15
minutes.
2. Be sure not to exceed 1000 psi back pressure without a column.
3. Flush at least 10 minutes.
4. Power-on the detector and wait until initialization and wavelength verification are completed.

https://support.waters.com/KB_Inst/Chromatography/WKB16226_The_lamp_light_is_red_on_a_2998_PDA_Detector
Updated: Mon, 11 Sep 2023 21:06:02 GMT
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 Waters - The Science of What's Possible.

ADDITIONAL INFORMATION
• If flow has been on for a while and light still stays red, reboot detector while flow is on .
• Reset from console
• Flow rates lower than 2.0 mL/min may be insufficient

id16226, 2998, 2998B, 2998SFC, A-10PDA, A-30PDA, UPAPDA, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB,
UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA

https://support.waters.com/KB_Inst/Chromatography/WKB16226_The_lamp_light_is_red_on_a_2998_PDA_Detector
Updated: Mon, 11 Sep 2023 21:06:02 GMT
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