GE Healthcare
Revision 1
ERR SUB A005 - AWS Error Messages
1 HOW TO VIEW THE ERROR LOG
Errors reported by AWS software applications are recorded in a common system error log which also
contains error messages generated by the IDC and Gantry/Generator applications.
To view the error log content, right click on the AWS Screen background; select Service Tools/Service
Desktop/Error Log from the drop-down menu.
2 AWS ERROR MESSAGES
TABLE 1 - AWS DIAGNOSTIC ERROR MESSAGES
Error Code Error Text
1 Software failure
2 Software integrity error
3 Communication problem with
IDC subsystem
4 Communication problem with
Senographe subsystem
6 Communication problem with
external network
7 Communication problem with
UPS
8 Battery low or discharged
10 Failure accessing hardware
key
12 DICOM communication prob-
lem with worklist provider
18 Wrong value received from X
Generator
19 Wrong value received from
IDC
ERR-SUB-A-005.fm
Senographe Essential Acquisition System
Service Information and Procedures Class M 5160038-1-800
ERR SUB A005 - AWS Error Messages
Chapter 11
Actions (in recommended order)
None (automatic server restart).
Run fsck.
Reinstall software.
Reset IDC and/ or restart the Browser (seeRestarting the
Browser on page 169).
Check cable connection between AWS and IDC).
Check that Senographe is on.
Check cable connection between AWS and Generator.
Change Generator Interface Board or change AWS.
Check network cable connection.
Check/change network hub.
Check cable connection between AWS and UPS.
Try to restart the system.
Change UPS or AWS.
Charge UPS battery (press Control Station ON switch on Gen-
erator Cabinet, wait approx. 45 minutes).
Change UPS if necessary.
Check HW key validity and integrity.
Check HW key serial port on AWS.
Change HW key or AWS.
The DICOM worklist provider is not DICOM compliant.
Check dicom compatibility with hospital network administrator.
Check dicom worklist provider declaration parameters.
Check AWS and generator releases; if not compatible, upgrade
system.
Check AWS and IDC releases; if not compatible, upgrade sys-
tem.
Page no. 751 Chapter 11