Organizational Behavior Emerging

Knowledge Global Reality 7th Edition

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Organizational Behavior Emerging Knowledge

Global Reality 7th Edition McShane Test Bank

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 c8
Student: ___________________________________________________________________________

1. Teams are groups of two or more people who have equal influence over each other regarding the
team's goals and means of achieving those goals.

True False

2. All teams exist to fulfill some purpose, either for the organization or for its members.

True False

3. All teams are groups, but some types of groups are not teams.

True False

4. All groups are teams, but some types of teams are not groups.

True False

5. Team members are held together by their interdependence and need for collaboration to achieve
common goals.

True False

6. Teams are groups with some degree of task interdependence and a common objective.

True False

7. Employees in a department are considered a team only when they directly interact and coordinate work
activities with each other.

True False

8. Informal groups exist primarily to complete tasks for the organization that management doesn't know
about.

True False
9. Task forces are temporary groups that typically investigate a particular problem and disband when the
decision is made.

True False

10. Some informal groups exist primarily to satisfy the drive to bond.

True False

11. Social identity theory partly explains why people join informal groups.

True False

12. Our desire for informal groups is mostly influenced by our drive to defend.

True False

13. Under stressful or dangerous conditions, people are more likely to stay together than disperse, even
when the other people are strangers.

True False

14. Teams typically provide better customer service.

True False

15. Employees are more motivated in teams because they are accountable to fellow team members, who
also monitor their performance.

True False

16. Process losses are the resources expended to develop and maintain an effective team.

True False

17. Organizational behaviour scholars have concluded that employees always work better in teams than
alone.

True False

18. Social loafing is least common in situations where team members work alone towards a common
output.

True False
19. Social loafing is more common among people with collectivist values.

True False

20. Brooks's law states that, "whatever can go wrong in groups will, so one should be prepared for it."

True False

21. Brooks's law is also called the "mythical man-month."

True False

22. Companies can minimize social loafing by dividing the team's work into distinct units and assigning
those unique tasks to each team member.

True False

23. Forming smaller teams and measuring individual rather than team performance tends to increase the
likelihood of social loafing.

True False

24. A team's effectiveness is partly measured by how well its members' needs are fulfilled.

True False

25. Team effectiveness refers to how well a team accomplishes its objectives for the organization, even if
this undermines the team's ability to survive for future tasks.

True False

26. In Canada and other Western countries, team members work together more effectively when they are
rewarded only for team, not individual, performance.

True False

27. Companies with the best team dynamics are more likely to have team-based rewards and encourage
interaction among team members.

True False
28. The three elements of team design include communication systems, organizational environment, and
reward systems.

True False

29. Reward systems, information technologies, and physical layout are three elements of the organizational
and team environment.

True False

30. Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

True False

31. Teams are generally more effective when the task is complex and lacks definition.

True False

32. Two important elements of the team's environment are the team's size and composition.

True False

33. Teams are well suited when complex work can be divided into more specialized roles.

True False

34. Tasks that are simple but poorly structured are best for teams rather than individuals working alone.

True False

35. Teams are best suited for tasks with low interdependence among team members.

True False

36. The higher the level of task interdependence, the greater the need for individuals working alone than
together in teams.

True False

37. Reciprocal interdependence is the highest level of task interdependence in organizations.

True False
38. Forming, storming, and norming are the three main levels of task interdependence.

True False

39. Students experience pooled interdependence when they are lined up at the laser printers trying to get
their assignments done just before a class deadline.

True False

40. The optimal team size exists when the team is as small as possible, yet has enough people to
accomplish the task.

True False

41. In effective teams, each member must possess the full set of competencies to perform the team's
entire task alone.

True False

42. In effective teams, members must be motivated and able to work together, as well as contribute to the
team's task.

True False

43. Communicating, comforting and conflict resolution are task related characteristics of effective team
members.

True False

44. The five most frequently mentioned characteristics of effective team members are: Communicating,
comforting, conflict resolution, coordinating, and cooperating.

True False

45. Diverse teams take longer to work through the stages of team development than do heterogeneous
teams.

True False

46. Diverse teams tend to be more effective than homogeneous teams on simple tasks requiring a high
degree of cooperation and coordination.

True False
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