M.A.M.

SCHOOL OF ENGINEERING
Siruganur , Trichy – 621 105

Academic Year 2023-2024 Odd Semester

Slip Test –I ( Unit I)
GE 8077 – TOTAL QUALITY MANAGEMENT
Date: 24.08.2023 Duration: 50 Mts
Year/Dept: IV Yr /MCT & AERO Max. Marks: 20

Part A Questions

1. Define Quality. Or How can quality be quantified?

2. Give the Basic Concepts of TQM?

3. What are four absolutes of quality observed by Crosby?
4. Write down the categories of quality cost.

5. List the elements of Quality statements.

Part B Question

6. Elaborate the Deming’s philosophy over the quality and productivity improvement.