Airline Management System Documentation

Table of Contents
1. Introduction

2. Home Page

3. Sign-In/Sign-Up

4. Ticket Booking

5. Contact Us Page

6. Itinerary

7. Admin Module

8. Glossary

1. Introduction

The Airline Management System is a comprehensive software solution designed to streamline and
enhance various aspects of airline operations and customer interactions. This documentation
outlines the key functionalities and features of the system, providing both users and administrators
with a comprehensive guide to its usage.

2. Home Page

The home page serves as the entry point to the system. It displays flight offers, promotions, and
relevant news to provide users with an overview of available travel options.
3. Sign-In/Sign-Up

The sign-in/sign-up functionality allows users to authenticate or create new accounts. Users can
access their personalized profiles, manage bookings, and access other system features.
4. Ticket Booking

The ticket booking feature enables users to book flights easily. Users can select departure and
destination locations, choose travel dates and preferred flight times, select seats, view fare details,
and complete payment.

5. Contact Us Page

The "Contact Us" page provides users with information to get in touch with customer support. Users
can submit inquiries, feedback, or concerns via a contact form.
6. Itinerary

The itinerary section allows users to access their booked flights. It provides details about flight
information, seat assignments, and travel times. Users can modify or cancel bookings as needed.
7. Admin Module

The Admin Module is designed for system administrators to manage various aspects of the system:

Flight Management: Add, update, and delete flight information, assign aircraft and crew.

User Management: Manage customer accounts, handle account-related issues.

Booking Management: View and manage customer bookings, handle modifications and
cancellations.

Reports and Analytics: Generate reports on bookings, revenue, and other key metrics.

System Configuration: Configure fare rules, manage email notifications, and system settings.

8. Glossary

Airline Management System: A comprehensive software solution designed to streamline various

aspects of airline operations, including reservations, bookings, scheduling, and more.

Authentication: The process of verifying the identity of a user, ensuring that they are who they claim
to be before granting access to the system.

Booking: The process of reserving a seat on a flight for a specific date and route.
Itinerary: A summary of a traveler's booked flights, including details such as flight numbers,
departure and arrival times, and seat assignments.

Fare: The price charged for a flight ticket, which may vary based on factors like class, availability, and
booking time.

Crew Assignment: The allocation of flight crew members, including pilots and attendants, to specific
flights.

User Role: A designated category that defines the permissions and access rights a user has within
the system. For example, roles could include "Passenger," "Agent," and "Administrator."

Dynamic Pricing: A strategy where ticket prices are adjusted based on factors such as demand,
booking time, and availability.

Payment Gateway: A secure system that facilitates online payment processing for flight reservations
and other transactions.

Dashboard: A visual interface that displays key metrics and information in a consolidated manner,
allowing users to monitor and manage various aspects of the system.

Contact Form: An online form that allows users to submit inquiries, feedback, or requests for
assistance to customer support.