Transformational Technology Use Cases

Transformational Technology
Industry Use Cases
INTERNET OF THINGS ARTIFICIAL INTELLIGENCE BLOCKCHAIN
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PUBLIC SECTOR
Transformational Technology INTERNET OF THINGS ARTIFICIAL INTELLIGENCE BLOCKCHAIN
Industry Use Cases—Internet of Things (IoT)
AUTOMOTIVE
• Crash avoidance
PUBLIC SECTOR • Fleet management COMMUNICATIONS
• Smart factories
• Voting systems • Connectivity
• Land and title authenticity • Delivery and monetization of IoT services
• Data protection • Asset tracking and remote worker
HIGH TECH/MANUFACTURING CONSUMER GOODS/RETAIL

• Service monitoring • Frictionless commerce
• Production monitoring • Wearable technology
• Product insights • Customized shopping
HEALTHCARE
EDUCATION/RESEARCH
• Remote patient monitoring
• Facilities management
• Asset management
• Personalized student experience
• Medication adherence
• Student security
FINANCIAL MEDIA/ENTERTAINMENT
• Cross-border payments • Set-top box
• Identity management • Self-service
• Settlement trading • Smart home gateway
PUBLIC SECTOR
Industry Use Cases—Artificial Intelligence (AI)
AUTOMOTIVE
• Autonomous driving
PUBLIC SECTOR • Driver assistance COMMUNICATIONS
• Vehicle-to-vehicle communication
• Voting systems • Network maintenance and troubleshooting
• Land and title authenticity • Dynamic resource allocation
• Data protection • Customer experience

• Pre-emptive maintenance • Virtual assistants
• Intelligent manufacturing • Real-time, customer-demand predictions
• Demand sensing • Image recognition
HEALTHCARE
EDUCATION/RESEARCH
• Fraud detection
• Student enrollment
• Pattern-based cybersecurity
• Personalized learning paths
• Virtual nursing assistants
• Student success
• Cross-border payments • Smart self-service media
• Identity management • Personalized content
• Settlement trading • Personalized advertising
Industry Use Cases—Blockchain
AUTOMOTIVE
• Vehicle title management
• Counterfeit detection COMMUNICATIONS
PUBLIC SECTOR
• Origination validation
• Voting systems • Roaming charges settlement
• Land and title authenticity • Media and game streaming
• Data protection • Security and fraud

• Compliance management • Product traceability and recall
• IP management • Product authentication
• Product traceability • Warranty management
HEALTHCARE
EDUCATION/RESEARCH
• Claims management
• Student records
• Medical traceability
• Digital rights management
• Credential validation
• Learning marketplaces
• Cross-border payments • Royalty payment distribution
• Identity management • C2C/P2P content sharing
• Settlement trading • News crowd-peer reviewing
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IOT IN AUTOMOTIVE AUTOMOTIVE
• Crash avoidance
COMMUNICATIONS
PUBLIC SECTOR • Fleet management
• Smart factories • Connectivity
• Smart cities • Delivery and monetization of IoT services
CRASH AVOIDANCE • Traffic management FLEET MANAGEMENT SMART
• Asset FACTORIES
tracking and remote worker
• Security and public safety
Monitoring driver eye Managing vehicle location, Connecting production
movement and raising fuel, maintenance, process, which enables
a fatigue alarm HIGH TECH / MANUFACTURING and speed multiple vehicle GOODS / RETAIL
CONSUMER
• Service monitoring configurations
• Frictionlesson
commerce
one production line,
• Product insights
and •better
Customized shopping
informs just-
in-time suppliers
HEALTHCARE EDUCATION / RESEARCH
72,000 accidents
• Remote
US were
perpatient
• Assetcaused
•
yearmonitoring
by
management
Medication
in
adherence
8.56M fleet vehicles are in
service in the US. US$160B
• Facilities management Is the annual
expected
drivers who fell asleep. productivity gain by
2023 from adopting
smart-factory
technologies.
MEDIA / ENTERTAINMENT
FINANCIAL
• Set-top box
• Wearable technology
• Self service
• Insurance as a service
• Trade finance • Smart home gateway
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IOT IN COMMUNICATIONS AUTOMOTIVE
• Crash avoidance
COMMUNICATIONS
• Smart cities DELIVERY AND MONETIZATION ASSET
• Delivery andTRACKING
monetization ofAND
IoT services
CONNECTIVITY • Traffic management • Asset tracking and remote worker
OF IOT SERVICES
REMOTE WORKER
Delivering a seamless Becoming a one-stop IoT Managing fleets
infrastructure to connect provider to consumers dynamically using virtual
HIGHof
hundreds of billions TECH / MANUFACTURING CONSUMER GOODS
and businesses by reality to remotely guide/ RETAIL
IoT devices • Service monitoring leveraging connectivity workers, and enabling
• Frictionless commerce
and smartphones consumers to track
• Customized shopping
installer arrival
12B+ of all internet-connected

devices• worldwide
•
by
Asset management
Medication adherence
US$200B is the amount
of expected 70,000
AT&T technicians
will enjoy optimized
2020 will be machine-to- revenue from IoT scheduling and
machine connections. CSPs solutions by mobile dispatching through
must build 5G and NB IoT operators by 2025. the use of IoT for fleet
networks to support growth. management and
FINANCIAL
• Set-top box connected worker.
• Self service
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IOT IN CONSUMER GOODS/RETAILAUTOMOTIVE
• Crash avoidance
COMMUNICATIONS
FRICTIONLESS COMMERCE • Traffic management WEARABLE TECHNOLOGY CUSTOMIZED
• Asset SHOPPING
Providing lineless, Providing users with Analyzing customer
in-store shopping data-input capabilities traffic and intersections
HIGH
(e.g., Amazon Go) TECH / MANUFACTURING
with and real-time access to withCONSUMER
loyalty schemesGOODS to / RETAIL
downloaded apps that monitoring
• Service product/service info in a offer• 1:1 experiences,
Frictionless commerce
let you take the products seamless fashion—smart recommendations, and
you want and go watches, apparel, etc. personalized services

4,320 $US150B 62%

hours is• the amount
Asset management is the projected • Personalizedof consumers said the primary
student experience
of time •the average
Medication adherence wearable technology motivation for shopping in
consumer spends waiting market by 2026. stores is to see/try products
in line in their lifetime. before purchasing.
FINANCIAL
• Set-top box
• Self service
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IOT IN EDUCATION/RESEARCH AUTOMOTIVE
• Crash avoidance
COMMUNICATIONS
• Smart cities PERSONALIZED STUDENT • Delivery and monetization of IoT services
FACILITIES MANAGEMENT • Traffic management STUDENT
• Asset SECURITY
EXPERIENCE
Monitoring of building Using location-based Improving campus
and facilities remotely awareness services to security by providing
HIGH TECH / MANUFACTURING CONSUMER GOODS / RETAIL
suggest nearby activities access to buildings,
• Service monitoring or events based on events, activities,
• Frictionless etc.,
commerce
student profiles and past through use of wearable
• Customized shopping
behaviors technology
350 buildings •and

Penn State
facilities
Remote patientatmonitoring
are monitored
• Asset management 77% of US students think that
universities should use 46% is the projected growth rate
in wearable
technology by
and automated usingadherence
• Medication IoT more of their personal 2020—primarily within the
technology, saving 20% on information to enhance student-aged populations.
electricity and increasing their college experience.
comfort and security. MEDIA / ENTERTAINMENT
FINANCIAL
• Set-top box
• Self service
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IOT IN MEDIA/ENTERTAINMENT AUTOMOTIVE
• Crash avoidance
COMMUNICATIONS
SET-TOP BOX • Traffic management SELF-SERVICE SMART
• Asset HOME
tracking GATEWAY
and remote worker
Monitoring, detecting, Enabling customers to Providing a home
fixing issues/patterns— install and configure their ecosystem—media,
proactively and HIGH TECH / MANUFACTURING set-top box using AR/VR- CONSUMER
lighting control, GOODS
video / RETAIL
remotely—that are
• Service monitoring based install guides and surveillance, thermostat
associated with• set-top
Production monitoring
remote support via video • Wearable technology
monitoring—through a
boxes in the home set-top box

96.5% US$100 250%

of US• homes are
Asset management is the average cost is the expected
• Personalized student experience increase
connected to set-top
• Medication boxes.
adherence to install a in the global smart-home
set-top box. market from 2017 to 2019.
FINANCIAL
• Set-top box
• Self service
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IOT IN FINANCIAL SERVICES/INSURANCE
AUTOMOTIVE
• Crash avoidance
COMMUNICATIONS
WEARABLE TECHNOLOGY • Traffic management INSURANCE AS A SERVICE TRADE
• Asset FINANCE
Providing devices for Providing automotive/ Automating validation
life and health property and casualty of shipments, goods
HIGH TECH / MANUFACTURING
insurance, personalized CONSUMER GOODS / RETAIL
insurance as a service delivery, and credit letters
policy management,
• Service monitoring based on usage, driving • Frictionless commerce
and pricing habits, and monitored risk

60% 1.7T 12B

of leading •financial institutions
Asset management observations are made by IoT sensors
• Personalized can potentially be
student experience
plan to make wearables
• Medication a
adherence Progressive using IoT-based, used by financial organizations
main payment device as part onboard diagnostic devices by 2025.
of their IoT business strategy. to study driver behavior and
adjust insurance pricing.
FINANCIAL
• Set-top box
• Self service
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IOT IN HEALTHCARE AUTOMOTIVE
• Crash avoidance
COMMUNICATIONS
REMOTE PATIENT MONITORING
• Traffic management ASSET MANAGEMENT MEDICATION
• Asset ADHERENCE
Managing patients Increasing asset Encouraging chronically
outside of clinical utilization through ill patients to better
settings, increasing CONSUMER GOODS / RETAIL
locating, monitoring, manage their conditions
access to care, •and
Service monitoring and maintaining mobile to reduce the severity
• Frictionless of
commerce
decreasing healthcare medical equipment their diseases
delivery costs across facilities
US$16B •isRemote
the annual
•cost
patient US
ofmanagement
Asset hospital
•readmissions.
monitoring
Medication adherence
US$11M is the cost of 383
pieces of medical 50% of patients with chronic
conditions
do not take
equipment missing medications correctly.
Remote patient from a San Jose
monitoring can hospital over a four-
reduce it by 50% for year period. MEDIA / ENTERTAINMENT
30-dayFINANCIAL
readmissions. • Set-top box
• Self service
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IOT IN HIGH TECHNOLOGY/INDUSTRIAL MANUFACTURING
AUTOMOTIVE
• Crash avoidance
COMMUNICATIONS
SERVICE MONITORING • Traffic management PRODUCTION MONITORING PRODUCT
• Asset INSIGHTS
Monitoring connected Monitoring all aspects Leveraging product usage
products at a customer of connected equipment data from sensors to
site to provide proactive CONSUMER
on factory floor to identify potentialGOODS
quality/ RETAIL
service, automated
• Service monitoring optimize manufacturing issues, new product
• Frictionless ideas,
commerce
firmware updates, performance, predict and enhancements to
and consumption- issues, minimize existing products
based billing maintenance

20.4B 67% 30%

connected
• Assetproducts will
management of industrial manufacturers of global
• Personalized student2,000 companies will
experience
exist •byMedication
2020. adherence have an ongoing smart- be using data from digital twins
factory initiative. of IoT-connected assets to
improve productivity by 2020.
FINANCIAL
• Set-top box
• Self service
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IOT IN PUBLIC SECTOR AUTOMOTIVE
• Crash avoidance
COMMUNICATIONS
SMART CITIES • Traffic management TRAFFIC MANAGEMENT SECURITY
• Asset AND
tracking and PUBLIC
remote worker SAFETY
Increasing operational Managing traffic based Improving surveillance
efficiency, reducing on patterns, flow, and and security through
HIGH TECH
energy consumption, and / MANUFACTURING CONSUMER
accidents cameras, video GOODS / RETAIL
delivering government
• Service monitoring analytics, and smart-
services—while• Production monitoring • Wearable technology
lighting systems
addressing citizen needs

US$45B 65% US$3B+

• isAsset
the management
expected of the population will live was the global
• IoT-enabled
Medication adherence in cities by 2040. • Student security market for city
smart-building surveillance
market by 2020. equipment in 2017.
FINANCIAL
• Set-top box
• Self service
Industry Use Cases—Artificial Intelligence
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AI IN AUTOMOTIVE AUTOMOTIVE
• Citizen engagement • Network maintenance and troubleshooting
AUTONOMOUS DRIVING • Crime prevention DRIVER ASSISTANCE VEHICLE-TO-VEHICLE
• Dynamic resource allocation
• Flood prevention COMMUNICATION
• Customer experience
Enhancing self-driving/ Providing automatic

autonomous cars and braking/parking, collision Broadcasting vehicle
connected autonomous avoidance, traffic/people CONSUMER GOODS position, speed, steering-
/ RETAIL
• Preemptive maintenance
factories alerts, and adaptive wheel position, and brake
• Virtual assistants
• Intelligent manufacturing
cruise control status to nearby
• Real-time, customer-demand vehicles
predictions
to reduce accidents
US$127B • Fraudisdetection
the annual
expected
• Pattern-based cybersecurity
2020 is when autonomous
emergency-braking and 500K accidents could be
• Student enrollments
prevented
• Personalized learning paths in the
productivity
• Virtual nursing gain by
assistants forward-collision warning • Student success US each year with
2023 from adopting systems are mandated vehicle-to-vehicle
smart-factory in all vehicles by the EU communication.
technologies. and US.
FINANCIAL
• Smart self-service media
• Risk management • Personalized content
• Financial planning • Personalized advertising
• Fraud prevention
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AI IN COMMUNICATIONS AUTOMOTIVE
NETWORK MAINTENANCE • Crime prevention DYNAMIC RESOURCE CUSTOMER
• Dynamic resource EXPERIENCE
allocation
AND TROUBLESHOOTING • Flood prevention ALLOCATION • Customer experience
Identifying and resolving Allocating network Creating personal

network
HIGH TECH equipment
/ MANUFACTURING resources dynamically CONSUMERcustomer interactions with
GOODS / RETAIL
problems,
• Preemptivepredictive
maintenance to respond to demand virtual assistants that know
• Virtual assistants
maintenance
• Intelligent manufacturing fluctuation your needs, adapt
• Real-time, customer-demand to your
predictions
behavior, and are ready on
your device of choice
33% of CSPs are already using

• Fraud detection
AI for network cybersecurity
• Pattern-based
1,000 parameters must be
configured in the highly 48% ofdriver
CSPs said that their main
for implementing AI
management—with 51%
• Virtual nursing assistants dynamic 5G network and is to deliver a
• Student success better
planning to do so over the SDN/NFV environments. customer experience.
next two years. AI is imperative to
manage this complexity.
FINANCIAL
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AI IN CONSUMER GOODS/RETAIL
AUTOMOTIVE
VIRTUAL ASSISTANTS • Crime prevention REAL-TIME, CUSTOMER-DEMAND IMAGE
• Dynamic RECOGNITION
resource allocation
• Flood prevention PREDICTION • Customer experience
Combining AI with Capturing/analyzing walking

human interfaces to help Learning/analyzing
patterns, gaze direction,
customers get answers customer buying, CONSUMER GOODS / RETAIL
and gestures, combined
• Preemptive maintenance
to their questions easier browsing, search, and • Virtual assistants
with demographic profiles
and faster consumption data to predict • Real-time, customer-demand predictions
• Demand sensing to adjust product marketing
• Image recognition
purchasing decisions
actions
85% of customer
•
interactions
• Fraud detection
will•be managed cybersecurity
Pattern-based
Virtual nursing
without
assistants
95% of customer experience
applications will be driven 30% year-over-year revenue
• Personalized growth
learning paths
• Student success
is what brands with
humans by 2020. by AI by 2025. voice and visual search
functionality can expect to
see by 2021.
FINANCIAL
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AI IN EDUCATION/RESEARCH AUTOMOTIVE
STUDENT ENROLLMENT • Crime prevention PERSONALIZED LEARNING PATHS STUDENT
• Dynamic SUCCESS
resource allocation
• Flood prevention • Customer experience
Improving admissions Personalizing student Identifying patterns of

by matching students experience to improve data that predict which
to programs student outcomes students could become at-
• Preemptive maintenance • Virtual assistants
with virtual academic risk, enabling timely and
• Demand sensing advisors and tutors personalized interventions
US$536 perdetection
• Fraud student is what
public universities
• Pattern-based cybersecurity 45% of undergraduate students
do not earn a degree within #2
• Studentpriority
education
• Personalized
among higher-
enrollments
learninginstitutions
paths is
spend
• Virtual on assistants
nursing recruiting. six years of matriculating • Studentto improve retention and
success
into a college program. graduation rates for all
students.
FINANCIAL
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AI IN MEDIA/ENTERTAINMENT AUTOMOTIVE
SMART SELF-SERVICE MEDIA• Crime prevention PERSONALIZED CONTENT PERSONALIZED
• Dynamic ADVERTISING
resource allocation
Subscribing to a complex Recommending Delivering highly

media service without personalized content personalized digital
HIGH TECH / MANUFACTURING CONSUMER GOODS video /advertising
RETAIL
human interaction based on based on data from
based on specific
intelligent recommendations
user or similar user
• Real-time, customer-demand predictions
and bots sensing
• Demand activity to increase individual preferences
customer retention in a household
50% of transactions are digital

• Fraud detection
today for large media
• Pattern-based cybersecurity US$1B is what AI saves
Netflix per year 67% of the media industry
believepaths
• Personalized learning highly targeted
players.
• Virtual nursing assistants in keeping advertising has a
• Student success
customers engaged, high potential.
thereby reducing
cancellations.
FINANCIAL
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AI IN FINANCIAL SERVICES/INSURANCE
AUTOMOTIVE
RISK MANAGEMENT • Crime prevention FINANCIAL PLANNING FRAUD
• Dynamic PREVENTION
resource allocation
Profiling, predictive Providing financial Facilitating financial

scenario planning/ advice/online investment institutions in know-your-
analysis/underwriting management via customer and anti–money
robo-advisors across laundering screening
• Demand sensing multiple asset classes • Image recognition
88% of •survey
see
respondents
Fraud detection
AI as a foundational
• Pattern-based cybersecurity 50%+ of digital leaders are
already using AI to 40%+ iscorporate
the fraud rate for
cards—many
change
• Virtualfor risk assistants
nursing increase productivity • Student successsellers on the black market
management. for wealth and asset will back up the cards they
management. sell with a reimbursement
guarantee.
FINANCIAL
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AI IN HEALTHCARE
AUTOMOTIVE
FRAUD DETECTION • Crime prevention PATTERN-BASED CYBERSECURITY VIRTUAL
• Dynamic NURSING
resource allocation ASSISTANTS
Recognizing patterns Increasing security Assessing patient

to identify unusual of protected health symptoms remotely and
HIGH TECH / MANUFACTURING CONSUMER GOODS alerting/ RETAIL
clinicians when
claim activity and fraud information by identifying
patient care is needed—
• Intelligent manufacturing patterns in attempted • Real-time, customer-demand predictions
• Demand sensing cyberattacks and reducing unnecessary
suspicious login attempts hospital visits
US$68B • Fraud is the amount

detection
healthcare
• Pattern-based fraud
cybersecurity 89% of healthcare organizations
have experienced a data 10X is how much more
treatment
• Personalized learning pathsprovided
• Virtualcosts
nursingthe US
assistants breach that involved during an emergency
• Student success
each year. patient data being stolen visit costs compared to
or lost. similar care provided on
an outpatient basis.
FINANCIAL
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AI IN HIGH TECHNOLOGY/INDUSTRIAL MANUFACTURING
AUTOMOTIVE
PRE-EMPTIVE MAINTENANCE• Crime prevention INTELLIGENT MANUFACTURING DEMAND
• Dynamic SENSING
resource allocation
Predicting equipment Discovering patterns to Increasing forecast

maintenance problems predict yield and product accuracy with intelligent
HIGH TECH / MANUFACTURING CONSUMER GOODS / RETAILand
segmentation
to maintain service defects early in the
demand sensing using
levels/operations and
manufacturing cycle,
• Real-time, customer-demand predictions
improving
• Demand manufacturing
sensing and tracing products to downstream data
processes analyze impacts
38% increase
adoption
in manufacturers’
HEALTHCARE
• Fraudofdetection
machine 30% improvement in
semiconductor manufacturing 20–50% reduction
EDUCATION / RESEARCH in
• Student enrollments forecasting errors is
learning and analytics
• Pattern-based cybersecurity yields by reducing scrap • Personalized learningfeasible
paths with machine
• Virtual nursing assistants • Student success learning. Lost sales
to improve predictive rates and optimizing fab
maintenance is predicted operations is achievable with due to inadequate
over the next five years. machine learning. supply can be reduced
by up to 65%.
FINANCIAL
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AI IN PUBLIC SECTOR AUTOMOTIVE
CITIZEN ENGAGEMENT • Crime prevention CRIME PREVENTION FLOOD
• Dynamic PREVENTION
resource allocation
Implementing chatbots Providing predictive Creating an early-

to make it easier and policing to maintain warning, flood-
HIGH TECH / MANUFACTURING CONSUMER GOODS / RETAILsystem
management
faster for citizens to safe communities
to improve public safety
receive assistance to a
question
• Demand or report
sensing
and environmental
an issue destruction
50% reduction
• Fraudin
Los •Angeles
email when
detection
Business
Pattern-based cybersecurity 2X is how much more accurate
an AI-infused mathematical 90% of all US natural disasters
• Personalizeddeclared by the president
learning paths
Assistance Virtualassistants
• Virtual nursing Network model was at pinpointing crime involve flooding.
• Student success
deployed a chatbot on hotspots versus professionals
its website. with machine learning.
FINANCIAL
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BLOCKCHAIN IN AUTOMOTIVE AUTOMOTIVE
PUBLIC SECTOR
VEHICLE TITLE MANAGEMENT COUNTERFEIT DETECTION ORIGINATION VALIDATION
AuthenticatingHIGH
and TECH / MANUFACTURING Eliminating counterfeit Validating and
CONSUMER GOODS / RETAIL
tracking of vehicle titles
• Compliance management
car parts, which is verifying supplier
costly and unsafe • Product traceability and recall
component sourcing
• Product traceability • Warranty management
HEALTHCARE
EDUCATION / RESEARCH
500K US$45B isglobal 62.5%

cars were flood-damaged
the estimated of North American
• Student records
after Hurricane loss to motor • Digital rightscontent
management
for autos is
• CredentialKatrina—
validation • Learning marketplaces
many were title-washed. vehicle suppliers required by NAFTA
from counterfeit to be duty-free.
parts.
FINANCIAL
• Royalty payment distribution
• Cross-border payments • C2C / P2P content sharing
• Identity management • News crowd-peer reviewing
• Settlement trading
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BLOCKCHAIN IN COMMUNICATIONS
AUTOMOTIVE
PUBLIC SECTOR
ROAMING CHARGES SETTLEMENT MEDIA AND GAME STREAMING SECURITY AND FRAUD
Accelerating and
HIGHreducing
TECH / MANUFACTURING Lowering transaction Assuring the integrity
the cost of clearing
costs and increasing of downloadable
roaming charges • Product traceability
public and recall
• IPbetween
management transparency in software from
• Product authentication
carriers via blockchain-
• Product traceability developing new product portals to prevent
• Warranty management
backed TAP files offerings with partners code injection
HEALTHCARE
125M roaming
•
consumers
• Claims
Medical
management
traceability
exist today with 750M
58% of consumers subscribed
to a streaming service in 79% of cyberattacks in 2017
• Student records
• Digital were injection-type
rights management
roaming IoT devices 2017—with more than • Learningattacks—up
marketplacesfrom 42%
expected by 2025. 50M Netflix subscribers in 2016.
in the US alone.
FINANCIAL
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BLOCKCHAIN IN CONSUMER GOODS/RETAIL
AUTOMOTIVE
PUBLIC SECTOR
PRODUCT TRACEABILITY
PRODUCT AUTHENTICATION WARRANTY MANAGEMENT
AND RECALL • Data protection • Security and fraud
Tracing contaminated
HIGH TECH / MANUFACTURING Ensuring consumers are Providing records of every
products in the• food
Compliance management
buying authentic goods itemCONSUMER
on which aGOODS
warranty / RETAIL
supply chain and

• IP management has•been
Product traceability
offered, and recall
including
accelerating • Product traceability claims tracking and
product recalls potential future costs
HEALTHCARE
3–15%
US$461B worth of fake • Student recordsof all warranty claims

48M Americans
•
get sick
• Medical
Credential
food-borne pathogens
from
traceability
validation goods are
imported annually
are fraudulent for the
majority of companies
each year. each year.
worldwide.
FINANCIAL
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BLOCKCHAIN IN EDUCATION/RESEARCH
AUTOMOTIVE
PUBLIC SECTOR
• Media and game streaming
STUDENT RECORDS • Land and title authenticity DIGITAL RIGHTS MANAGEMENT LEARNING MARKETPLACES
• Security and fraud
• Data protection
Capturing, authenticating, Enabling secure Creating an on-demand

and storing student- publication, distribution, distributed
CONSUMER learning
GOODS / RETAIL
owned, lifelong-learning and content tracking— ecosystem
• Productinto a
traceability and recall
• IP management
records—including
• Product traceability
including rights seamless network
badges, credentials, management—in digital • Warranty
where students management
can
degrees, and certifications libraries and scholarly earn/transact tokens of
publications educational value
HEALTHCARE
• Claims management • Student records
111 145% 23M

graduates from MIT were the
is the cost increase to students
• Digital rights signed up for
management
first to receive digital diplomas • Learningamarketplaces
massive open online
Harvard over the past
via smartphone app based on six years for access course (MOOC) for the
blockchain technology in 2017. to academic journals. first time in 2017.
FINANCIAL
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BLOCKCHAIN IN MEDIA/ENTERTAINMENT
AUTOMOTIVE
PUBLIC SECTOR
ROYALTY PAYMENT DISTRIBUTION C2C/P2P CONTENT SHARING NEWS CROWD-PEER REVIEWING
Capturing precise
HIGH TECH / MANUFACTURING Monetizing content Creating super users to
end user content
sharing and usage validate information via
consumption/usage through micropayments • Product traceability and recall
reputable peer-reviewer
based on smart contracts
• Product traceability users to create
“wisdom of the crowd”
HEALTHCARE
90% of royalty• reviews

• Medical
uncover
Claims management
traceability
underreported revenues due
72% of minors and 51% of
adults in the EU have 70% is the likelihood of
• Student records
falsehoods
• Digital rights managementversus
to clerical errors, accounting illegally downloaded or true facts that will be
mistakes, or contract streamed some form of retweeted on Twitter.
misunderstandings. creative content.
FINANCIAL
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BLOCKCHAIN IN FINANCIAL SERVICES/INSURANCE
AUTOMOTIVE
PUBLIC SECTOR
CROSS-BORDER PAYMENTS IDENTITY MANAGEMENT SETTLEMENT TRADING
Streamlining and Standardizing identity Facilitating/shortening
simplifying payments management processes settlement of financial
with fast, secure
HIGH TECH / MANUFACTURING and know-your-customer instruments among
transactions and less-
• Compliance management requirements through trusted trading partners
complex auditing
• IP management permissioned shared ledgers, and•• providing
Product traceability and recall
greater
Product authentication
• Product traceability smart contracts, consensus, trade accuracy
and privacy capabilities
HEALTHCARE
40% of global
•
payments
• Claims
Medical
management
transactional revenue
traceability US$2.5B is the annual
cost of identity US$2–7B• Student records
could be derived
by reducing
comes •fromCredential validation
cross-border theft to • Learning marketplacessettlement of
payments—accounting consumers, syndicated loans
for more than US$135 banks, and from 20-plus
trillion in 2016. credit-card firms days to 6-10
FINANCIAL in Canada alone. days using
smart contracts.
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BLOCKCHAIN IN HEALTHCARE AUTOMOTIVE
PUBLIC SECTOR
CLAIMS MANAGEMENT MEDICAL TRACEABILITY CREDENTIAL VALIDATION
Streamlining the claims

HIGH TECH / MANUFACTURING Increasing recall Verifying qualifications
adjudication process
efficiency, identifying of licensed medical
quality events, and • Product
professionals traceability
and and recall
• Product traceability ensuring authenticity of assessing their
drugs/devices background
and legitimacy
HEALTHCARE
20% of claims
•
require
• Claims
Medical
six or
management
traceability
more rounds of reworking.
4,500 drugs and devices are
recalled annually—with 85% • Student of applications are
records
missing
• Digital rights critical
management
approximately 10% • Learninginformation
marketplaces required
having the potential to for credentialing of
cause harm or death. medical professionals.
FINANCIAL
BACK TO MENU
BLOCKCHAIN IN HIGH TECHNOLOGY/INDUSTRIAL
AUTOMOTIVE
MANUFACTURING • Vehicle title management
• Counterfeit detection
PUBLIC SECTOR COMMUNICATIONS
COMPLIANCE MANAGEMENT IP MANAGEMENT PRODUCT TRACEABILITY
Confirming product
HIGH TECH / MANUFACTURING Providing a secure Tracking product
compliance and • Compliance management
IP registry to genealogy, production
checking for products increase efficiency • Product traceabilityand
process assurance, and recall
from embargoed and/or
• Product traceability of patent process identifying counterfeit
conflict zones products across the
value chain
HEALTHCARE
90% of companies submitting

conflict minerals traceability
• Medical are
US$100B in IP losses
were incurred 84% of records
• Student high tech companies
• Digitaloutsourced some portion
rights management
not able to ensure when products of their supply chain—with
compliance. were “stolen” by one in four subcontracting
thieves using out more than half of their
3D printers. manufacturing processes.
FINANCIAL
BACK TO MENU
BLOCKCHAIN IN PUBLIC SECTORAUTOMOTIVE
PUBLIC SECTOR
VOTING SYSTEMS LAND AND TITLE AUTHENTICITY DATA PROTECTION
Securing mobile
HIGH TECH / MANUFACTURING Securing land- Protecting the digital
voting systems• Compliance management ownership records identity of citizens, to
• Product
include crime traceability
victims,and recall
• Product traceability witnesses, and
defendants
HEALTHCARE
1,132 proven
•
cases
• Claims
Medical
of voter
management
traceability
fraud, 983 convictions,
480% increase in wire-fraud
scams was reported by US$239M
• Student records in suspect tax
refunds due to
and 48 civil penalties. title companies in 2016. • Learning marketplacesidentity theft was
paid out by the
IRS in 2016.
FINANCIAL

Transformational Technology Use Cases

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Transformational Technology Use Cases

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Transformational Technology

Industry Use Cases

INTERNET OF THINGS ARTIFICIAL INTELLIGENCE BLOCKCHAIN

Transformational Technology INTERNET OF THINGS ARTIFICIAL INTELLIGENCE BLOCKCHAIN

Industry Use Cases—Internet of Things (IoT)

HIGH TECH/MANUFACTURING CONSUMER GOODS/RETAIL

Transformational Technology INTERNET OF THINGS ARTIFICIAL INTELLIGENCE BLOCKCHAIN

Industry Use Cases—Artificial Intelligence (AI)

HIGH TECH/MANUFACTURING CONSUMER GOODS/RETAIL

Industry Use Cases—Blockchain

HIGH TECH/MANUFACTURING CONSUMER GOODS/RETAIL

Industry Use Cases—Internet of Things (IoT)

HEALTHCARE EDUCATION / RESEARCH

Industry Use Cases—Internet of Things (IoT)

HEALTHCARE EDUCATION / RESEARCH

12B+ of all internet-connected

Industry Use Cases—Internet of Things (IoT)

HEALTHCARE EDUCATION / RESEARCH

4,320 $US150B 62%

Industry Use Cases—Internet of Things (IoT)

HEALTHCARE EDUCATION / RESEARCH

350 buildings •and

Industry Use Cases—Internet of Things (IoT)

HEALTHCARE EDUCATION / RESEARCH

96.5% US$100 250%

Industry Use Cases—Internet of Things (IoT)

HEALTHCARE EDUCATION / RESEARCH

60% 1.7T 12B

Industry Use Cases—Internet of Things (IoT)

HEALTHCARE EDUCATION / RESEARCH

Industry Use Cases—Internet of Things (IoT)

HEALTHCARE EDUCATION / RESEARCH

20.4B 67% 30%

Industry Use Cases—Internet of Things (IoT)

HEALTHCARE EDUCATION / RESEARCH

US$45B 65% US$3B+

Industry Use Cases—Artificial Intelligence

Enhancing self-driving/ Providing automatic

HEALTHCARE EDUCATION / RESEARCH

Industry Use Cases—Artificial Intelligence

Identifying and resolving Allocating network Creating personal

HEALTHCARE EDUCATION / RESEARCH

33% of CSPs are already using

Industry Use Cases—Artificial Intelligence

Combining AI with Capturing/analyzing walking

HEALTHCARE EDUCATION / RESEARCH

Industry Use Cases—Artificial Intelligence

Improving admissions Personalizing student Identifying patterns of

HEALTHCARE EDUCATION / RESEARCH

Industry Use Cases—Artificial Intelligence

Subscribing to a complex Recommending Delivering highly

HEALTHCARE EDUCATION / RESEARCH

50% of transactions are digital

Industry Use Cases—Artificial Intelligence

Profiling, predictive Providing financial Facilitating financial

HEALTHCARE EDUCATION / RESEARCH

Industry Use Cases—Artificial Intelligence

Recognizing patterns Increasing security Assessing patient

HEALTHCARE EDUCATION / RESEARCH

US$68B • Fraud is the amount

Industry Use Cases—Artificial Intelligence

Predicting equipment Discovering patterns to Increasing forecast