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Clarity Performance Manager User Manual 1.3
Clarity Performance Manager User Manual 1.3
Document Information
Document History
Version Date Amendment Name Role
1.3 25 Aug 2009 Latest Release Swati Mohanty Author
2
Table of Contents
Chapter 1 Overview
Performance Manager - Overview ....................................... 6
Performance View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Launching the Performance View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Navigator Pane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Ribbon Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
View Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Sub-views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Generating a View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 2 Templates
Templates ............................................................ 16
Performance Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 3 Settings
Settings .............................................................. 20
User Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Automatically Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Manually Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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TA B L E O F C O N T E N T S
Index ........................................................................... 81
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CHAPTER 1
Overview
The Clarity Performance Manager application enables the Service Provider to monitor
performance of any network equipment regardless of technology or vendor. It handles
performance monitoring of any Physical or Logical Network Resources (e.g. Trail
Termination Point, Network Elements, circuits and services).
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OVERVIEW
Performance Manager - Overview
Performance View
The visual component of Performance Manager is called the Performance View. The
Performance View is one of many views embedded in the Clarity Workbench. It is
controlled by the Navigator component (refer to the Navigator documentation for
more information) and the Performance Manager ribbon.
The Performance View is used to display Performance Views related to the selected
Objects in a service provider’s network. Threshold breaches and trend forecasts are
also presented in this view.
Performance Manager consists of one or more Performance Views that display the
Performance reports, and a Ribbon Control tab that contains the ribbon controls that
allow users to configure each Performance View. Users choose the elements they are
interested in monitoring by clicking on Objects in the Navigator.
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OVERVIEW
Launching the Performance View
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OVERVIEW
Navigator Pane
Navigator Pane
The Navigator pane drives Object selection for Performance Manager. Refer to the
Workbench User Manual for further information on the Navigator Pane.
Users can choose multiple Objects by holding down the Ctrl key down and left-clicking
the Objects. Users can only select multiple Objects of the same Object Type. For
example, a user is not permitted to choose various Equipment, some Cards, a Location,
and a Service at the same time.
As the user Ctrl key + left-clicks each Object in the Navigator, a new report is
generated for that combination of Objects. The reports generated after each event are
discarded when an additional Object is selected.
Note
While the Navigator should allow the user to select multiple objects from different
parents (for example, selecting multiple equipment from two different customers);
Performance Manager does not treat these actions with special consideration. All
selected Objects appear in the same Performance View regardless of whether their
parents within the Navigator tree hierarchy are different (refer to Tree Hierarchy in
the Workbench User Manual for further information).
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OVERVIEW
Ribbon Control
Ribbon Control
The Performance Manager application is controlled and configured by a number of task
groups within the Performance ribbon.
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OVERVIEW
View
View
The View is a container for all the sub-views used to monitor the performance of
selected Objects from the Navigator. The Performance Manager View is comprised of
the View Header and Sub-Views.
View Header
The View header contains the following information:
• Template Title: the current name of the template that was used to
generate the content in the View. This value is the title attribute of the
Performance Template.
• Time Range: either an absolute start and end date or relative time that has
been defined by the user.
The Template Title label always reflects the current template that was used to generate
the contents of the Performance View.
The Time Range label shows either an absolute start and end date, or the relative time.
The value to be displayed is taken from the Time Configuration task group.
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OVERVIEW
View
Sub-views
By default, the Performance View is separated into five sub-views which report on the
Performance of the selected Objects in different ways.
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OVERVIEW
View
Options menu
The behavior of the columns shown in the various Performance sub-views can be
changed by the options menu.
The options menu allows the user to:
• Expand data
• Collapse data
• Sort columns in Ascending order
• Sort columns in Descending order
• Clear Sorting
• Group by a column
• Hide the grouping
• Remove a column
• Resize a single column
• Resize all columns
• Filter data
See Chapter 6, Table Behaviour for detailed procedures.
To open the options menu
1 Right-click on the header of the column you wish to manipulate.
The menu option displays as shown in Figure 1–8.
Docking sub-views
Each sub-view is contained within a sub-window that can be moved around within the
Performance View.
Note
The Navigator pane can also be docked on the left or right side of the workspace. For
further information see Docking Views/Panes on page 51.
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OVERVIEW
View
To dock sub-views
1 Left-click on the header of the Sub-View.
2 While holding the left-click button the mouse, move the cursor away from the Sub-
View header.
Images of possible docking positions display on the view.
3 Move the cursor towards the required image until the pane changes colour to blue
and then release the mouse button.
The Sub-View is docked in the selected position.
Figure 1–9. View with the Busy Hour and Summary sub-views hidden
Resizing Sub-Views
Each sub-view can be resized depending on user preference. A user can resize each sub-
view by dragging on the border when the pointer becomes a double-headed arrow
(standard Windows behaviour).
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OVERVIEW
View
To resize a Sub-View
1 Move the mouse to the border of the sub-view.
The cursor becomes a double arrow.
2 Left-click the mouse button.
A vertical line appears.
3 While holding the mouse button down, drag the line to increase/decrease the size
of the sub-view to the required dimension.
4 Release the mouse button.
The sub-view is resized to the dimension selected.
Generating a View
The information required to generate a request to retrieve the Performance View is:
• Template Title: the unique identifier for the Performance Template that is
used to generate the Performance View
• Objects: the list of Objects that the user is interested in. The Object Type for
all the selected Objects is the same, and always matches the supported
Object Type that is defined in the selected Template.
• Time configuration: if the user does not manually set the time configuration,
then this information is automatically obtained from the Performance
Template configuration. This value defines the start and end date for
retrieving performance views
• Interval: if the user does not manually set the interval configuration then this
information is automatically obtained from the Performance Template
configuration. This value defines the sampling rate for the Performance View.
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CHAPTER 2
Templates
This section provides a detailed description of the functions of the Templates task
group.
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TE M P L A T E S
Templates
Templates
The Templates task group allows a user to choose the template used to generate
views for a particular Performance View. Each template has a user-defined grouping
associated with it that allows the task group to combine templates together in logical
groups.
In our example window above, three different template groupings have been
configured:
• Soft Switches
• DSLAM
• DEFAULT
The template name displayed is derived from each Performance Template title
attribute.
The text in the drop-down menu shows the title of the template that has currently
been applied to generate the contents of the Performance View which is in focus (in our
example shown in Figure 2–1 is TDM and Soft Switch - EWSD - SMA). Left-click on the
Template button to show a menu of available Performance Templates that have been
configured, and separated into different groups.
To show the template title
1 Hovering over a Performance Template displays a tool tip comprising the title and
the description of the template as shown in Figure 2–1.
To refresh the template list
1 Click the Template button to refresh the list of templates displayed in the menu.
Performance Templates
The contents and appearance of the Performance View and each of its sub-views are
controlled by the Performance Template. Each template contains all the information
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TE M P L A T E S
Templates
necessary for Performance Manager to generate a set of Performance Views given the
template name, the Object, and the start and end times. The template contains the
visual configuration for the Performance Graphs, and the derivation logic for the
Performance View.
The View does not support multiple performance templates within the same View. That
is, the user cannot use more than one template in the same Performance View.
Before a view can be generated, users must select an Object from the Navigator. The
Performance View then determines which Performance Template it should apply based
on the Objects that were selected. By default, Performance Manager automatically
selects the best Performance Template to use based on the Object(s) selected and the
list of Templates configured.
The Auto Select Template option in the Templates task group instructs
Performance Manager to determine the best Performance Template to use. A User can
override this functionality by clicking on the drop-down list and choosing the Template
that they want to use. Overriding the Auto Select Template option means that
Performance Manager applies the user selected Performance Template to any Objects
selected in the Navigator.
Once Performance Manager has determined the best template to use, it then generates
the view based on the template.
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TE M P L A T E S
Templates
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CHAPTER 3
Settings
This section provides a detailed description of the functions of the Settings task group.
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SETTINGS
Settings
Settings
The Settings task group allows a user to control the contents of the Performance
View. Using this task group, a user has the ability to Save, Load, and Delete User
Configurations; control the Objects that the View is reporting about; and control the
Measurements which are presented.
User Configuration
A User Configuration is a snapshot of the interface settings - it saves the Object(s)
selected, the time setting, the interval setting and the Navigation template for later use.
The User Configuration button displays a list of User Configurations previously
configured by the User.
Name Description
Template The Template that was used to generate the Performance View.
Represents the unique title for a Performance Template.
Title Unique name for the User Configuration. This is defined by the
user, and is a mandatory property
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SETTINGS
Settings
Name Description
Time This is the default time configuration that will be applied when
Configuration generating Performance Views using this template. It defines the
time period over which Performance Manager will report data
when generating the View.
Users can override the default values by using the Time
Configuration task group. The value is always relative. It consists
of a numeric value indicating the amount of time, and a time unit
value which can be SECONDS, MINUTES, HOURS, or DAYS.
A list of User Configurations is displayed in the User Configuration menu. The text
displayed for each User Configuration is the Configuration Name attribute.
To show the Configuration Name and Description
1 Hover the cursor over the name of a User Configuration listed in the menu.
A tool tip is displayed.
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SETTINGS
Settings
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SETTINGS
Settings
Note
When a User Configuration that is currently in use has been deleted, that User
Configuration continues to exist in the memory until the user loads a different User
Configuration, or changes the Performance Template (either manually or automatically
by interacting with the Navigator / View).
Note
If the user does not define a Title, Performance Manager refuses to save the User
Configuration. If the user defines an existing Title, the current user configuration is
overwritten.
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SETTINGS
Settings
Note
A User Configuration does not save the current state of the sub-views. It only saves
enough information to regenerate the current Performance View
Objects
The Objects button allows a user to control which Objects to generate performance
reports for.
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SETTINGS
Settings
The Objects menu lists all the Objects which are currently selected in the
Performance View. This list originates from:
• The user selecting a number of objects from the Navigator by holding the
Ctrl key + clicking on the Object Type search results.
• The user opening a User Configuration.
The user can select or clear Objects to include in the final Performance Report by
selecting or clearing the check box associated with each Object.
To select Objects to display in the View
Note
New Performance reports are only generated when the user clicks the Apply button.
Any changes to the list of selected Objects are immediately reflected in the list of
results displayed.
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SETTINGS
Settings
Measures
The Measures button allows a user to control which measurements to generate
performance reports for.
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SETTINGS
Settings
Users can choose to hide or show the measurements within the template by selecting
or clearing the corresponding check boxes.
To select measures to display in the View
Note
The changes are only applied once the user clicks the Apply button is clicked.
Note
If no measurements are selected, the Apply button is disabled.
Automatically Update
By default, Automatically Update button is selected, meaning that any interaction the
user makes with either the Navigator, Templates Task Group or Time Configuration
Task Group causes the Performance View to automatically regenerate.
Note
If the user clicks automatically update when no equipment objects are selected the
view becomes empty.
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SETTINGS
Settings
For example, if a user Ctrl key + left-clicks ten Objects from the Navigator, the View
generates ten Performance Reports, and only the last Performance Report will
represent what the user was truly interested in. This behavior wastes a lot of System
resources generating intermediate reports which are just discarded.
This functionality can be disabled by clicking the Manually Update button. See
Manually Update on page 28 for more information.
Manually Update
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CHAPTER 4
Time Configuration
This section provides a detailed description of the functions of the Time Configuration
task group.
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TIME CONFIGURATION
Time Configuration
Time Configuration
The Time Configuration task group allows a user to control all time related
information to be applied to the active Performance View. From this task group, a user
can configure the start and end time and date as well as the sampling period for the
Performance Views. The From and To time format always reflects the locale settings
of the user’s machine.
The user can configure the sampling period for the Performance Views by setting the
Interval drop-down list. The sampling period also controls the frequency at which the
Performance Reports are automatically refreshed if the user selects the Auto Refresh
check box.
The user can choose to configure the time as either a relative time compared to the
current System time, or as an absolute value between two points in time.
To configure a relative time
1 Click on the Last # DAYS drop-down button.
The Time Configuration menu displays (as shown in Figure 4–2).
2 Select the Relative radio button.
3 Select a number value from the drop-down list.
4 Select the time interval from the drop-down list.
5 Click the Apply button.
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TIME CONFIGURATION
Time Configuration
Note
When defining the absolute time, the From time should always be less than the To
time.
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TIME CONFIGURATION
Time Configuration
32 Commercial in Confidence
CHAPTER 5
View Configuration
This section provides a detailed description of the functions of the View Configuration
task group.
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VIEW CONFIGURATION
View Configuration
View Configuration
The View Configuration task group is used to control the individual sub-views within
the Performance View. The name of each button corresponds to the name of the sub-
view that it is responsible for.
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VIEW CONFIGURATION
View Configuration
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VIEW CONFIGURATION
View Configuration
Note
The Save button is only enabled when the sub-view is shown. The user does not have
the option of clicking the Save button if the sub-view is hidden.
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VIEW CONFIGURATION
View Configuration
Show/Hiding sub-view
The Show/Hide sub-views button allows the user to hide sub views shown in the
Performance Manager view.
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VIEW CONFIGURATION
View Configuration
Figure 5–5. Show/Hide sub-views menu showing the Events sub-view hidden
The Show/Hide sub-views menu always reflects the current state of the sub-views.
For example, if a user has clicked the Close button of the sub-view to hide it, the next
time the user opens the Show/Hide sub-views menu, the check box next to that
hidden sub-view will be clear.
Note
The previous configuration made in the sub-view remains in memory. Once the sub-
view is shown again, all configurations made prior to it being hidden are applied once
again to the sub-view. To show the sub-view using the Show/Hide sub-views button
enables the button corresponding to the sub-view.
The user can also hide a sub-view by clicking on its Close button (see Hiding Sub-Views
from the Close button on page 13).
The data in columns displayed in the sub-views can be manipulated - for further details
see Table Behaviour on page 64.
At A Glance
The At A Glance sub-view displays the latest measurements related to the selected
Objects, and gives a user a way to quickly identify any possible performance issues by
looking at the most recent performance data. By looking at each gauge or chart, a user
can compare how the selected objects are performing
If thresholds are configured for the displayed measurements, users can find out ‘at a
glance’ all threshold breaches for the latest retrieved measurements for each selected
Object.
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VIEW CONFIGURATION
View Configuration
The At A Glance sub-view displays the last value that was obtained for each
measurement, grouped together by the selected Objects. It is a conceptual gauge you
would see related to the last recorded performance measurement of each selected
Object based on the chosen time range.
When a threshold is configured for a particular measurement, then Performance
Manager shows a coloured bar for each threshold severity as shown in Figure 5–6.
The sub-view can be logically separated into rows and columns. Each row represents
the Object that is being measured. Each column represents the measurements collected
against each of the Objects. Each row contains the same measurements appearing in the
same column; thereby allowing a user to quickly compare measurements between
different object types.
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VIEW CONFIGURATION
View Configuration
Users can configure the measurements that are displayed in the sub-view by using the
At A Glance button in the View Configuration task group. From this button, a user
can choose from the menu as many measurements as they wish to be generated as
gauges.
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VIEW CONFIGURATION
View Configuration
Performance Manager generates all the gauges/charts on the same row and display a
horizontal scroll bar if necessary. By doing this, the user can visually compare the same
measurements across different Objects (since they are in the same vertical column).
The list of measurements appearing in the At A Glance button is obtained from the
current Performance Template chosen for the Performance View.
Changing the measurements using the At A Glance button changes all measurements
currently being displayed by the sub-view for all selected Objects.
Note
It is not possible for a user to choose the measurements to be displayed for each
individual Object.
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VIEW CONFIGURATION
View Configuration
Summary
The Summary sub-view allows a user to view statistical information related to all the
collected Performance Data for the selected time period and selected Objects.
The sub-view also presents users with a forecast of future values for each quarter over
the coming year based on the data which was retrieved for the configured time period.
The Summary information can be used to find out whether each selected Object is
running without issues (by looking at the statistical information such as Maximum
Minimum and Average) as well as view the forecasted values to determine whether or
not there is cause for concern given current measurement trends.
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VIEW CONFIGURATION
View Configuration
The Summary sub-view displays a table per selected Object. Each measurement
within the Performance Report is expected to contain all the Summary Information. For
each Object, the Sub-View iterates through each measurement and display the
Summary information for that measurement.
Use the Summary button to control the measurements and Objects which are
displayed within the Summary sub-view. Selecting or clearing the measurements and
Objects within the menu immediately shows or hides the measurements and objects
that are being generated in the sub-view report.
To select Measures to display in the Summary sub-view
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VIEW CONFIGURATION
View Configuration
Show Forecasts
The User can also enable or disable forecasts by selecting or clearing the Show
Forecasts check box.
If the Forecast check box within the Summary button is enabled, then the sub-view
generates the forecast columns in the sub-view.
Note
By default forecasts are not displayed.
To show Forecasts
1 Click the Summary button.
The Summary menu displays.
2 Select the Show Forecasts check box.
The results forecast for the next four quarters are displayed in the report.
To hide Forecasts
1 Click the Summary button.
The Summary menu displays.
2 Clear the Show Forecasts check box to disable forecasts.
The results forecast for the next four quarters are removed in the report.
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VIEW CONFIGURATION
View Configuration
Report
The Report sub-view allows users to view all the performance data that was returned
by the Performance Views in a graphical or tabular report. Users can switch between a
chart or report format using the Report button (see To select a Chart display (default)
on page 46 and To select a Report display on page 47).
The look of the Chart or Report depends on the Report Type that was chosen for the
template as well as the number of Object Types a user has selected.
For Charts, a new graph is generated for each Performance Report retrieved. The
colours for each measurement are configured in the Performance Template. In the case
where the colours are not configured (for example when generating a MEASUREMENT
Report Type) then Performance Manager automatically chooses the colours for each
measurement.
Each graph is configured with a Y axis by default. If there are measurements defined in
the template that associate the measurement to the Y1 axis, then Performance Manager
creates an Y1 axis on each Chart. The display text for Y, Y1, and X Axis are configured
in the Performance Template. The title for each graph is the Performance Template
title. Appended to this is the focus of the Performance Report (measurement, object,
or time that was configured in the request; depends on the report type).
The user can control many aspects of the Performance Graph, and some part of the
tabular report as well by using the Report button and its associated menu options.
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VIEW CONFIGURATION
View Configuration
The Measurements that appear in the chart and report can be shown or hidden by
selecting or clearing the associated check box.
To select Measures for the Report sub-view
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VIEW CONFIGURATION
View Configuration
Figure 5–15. Report display option selected with supplementary options disabled
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VIEW CONFIGURATION
View Configuration
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VIEW CONFIGURATION
View Configuration
To show a Legend
1 Click the Report button.
The Report menu displays.
2 Select the Chart radio button.
A Chart is displayed in the sub-view and the supplementary Show and Scale options
on the Report menu are enabled.
3 Select the Show Legend check box.
A legend is displayed on the chart in the Report sub-view.
4 Select from the arrows to change the position where the format legend is
displayed.
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VIEW CONFIGURATION
View Configuration
To show Trends
1 Click the Report button.
The Report menu displays.
2 Select the Chart radio button.
A Chart is displayed in the sub-view and the supplementary Show and Scale options
on the Report menu are enabled.
3 Select the Show Trends check box.
The trends are displayed on the chart in the Report sub-view.
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VIEW CONFIGURATION
View Configuration
To show Thresholds
1 Click the Report button.
The Report menu displays.
2 Select the Chart radio button.
A Chart is displayed in the sub-view and the supplementary Show and Scale options
on the Report menu are enabled.
3 Select the Show Thresholds check box.
The thresholds are displayed on the chart in the Report sub-view.
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VIEW CONFIGURATION
View Configuration
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VIEW CONFIGURATION
View Configuration
The chart allows the user to zoom in on any arbitrary area on the graph, and then
zoom back out to the original view and as well as easily pan the chart to view other
locations of the graph.
To zoom in of the chart
1 Move the cursor to inside the area of the chart.
2 Select the start of an area that you wish to examine in detail and left-click and hold
the mouse button down.
Two red lines - one horizontal and the other vertical intersect at that point as
shown in Figure 5–23.
3 Hold the mouse button down and move the cursor to capture the area your
require.
This area is highlighted by a shadow as shown in Figure 5–24.
4 Release the mouse key.
The chart resizes to display only the area selected as shown in Figure 5–25 with
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VIEW CONFIGURATION
View Configuration
slider controls on the X and Y axis (refer To pan the chart on page 55 for more
detail).
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VIEW CONFIGURATION
View Configuration
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VIEW CONFIGURATION
View Configuration
Busy Hour
The Busy Hour report allows users to find out at what time in the day the selected
Object was the busiest. Typically a user is interested only in monitoring the busy hour
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VIEW CONFIGURATION
View Configuration
values for a few measurements (for example, calls carried, bandwidth utilisation, etc.). If
the Performance Report spans over many days, then the Busy Hour for each day is
displayed in the report for each measurement that has been configured to capture the
busy hour information.
The Busy Hour report shows a busy hour table for each Object.
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VIEW CONFIGURATION
View Configuration
The Busy Hour menu allows a user to show and hide the Objects and measurements
which are being displayed in the Busy Hour Report.
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VIEW CONFIGURATION
View Configuration
Events
The Events view displays all threshold breaches for all selected Objects over the time
period nominated in the Time Configuration task group (see Time Configuration on
page 30). It is used to quickly identify problems that have occurred for different object
types.
Performance Manager obtains all the Performance Threshold breaches for the selected
Objects for the selected start and end time. It also applies the severity filters configured
by the user within the Events menu. The resulting list of threshold breaches is
displayed in the Events sub-view as a tabular report.
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VIEW CONFIGURATION
View Configuration
The user has the option of sorting the fields by clicking on the field names. The severity
colour mapping is defined within the Performance Template used to generate this
Performance View. In the case where the Events sub-view is not generated in the
Performance View, then Performance Manager sets the default colours for each
severity based on the following:
• CRITICAL = RED,
• MAJOR = ORANGE,
• MINOR = GREEN,
• WARNING = BLUE,
Note
A threshold severity always matches one of these severities.
The Events button is used to configure the threshold severities that are visible in the
Events sub-view.
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VIEW CONFIGURATION
View Configuration
Note
By default, all severity values are returned.
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VIEW CONFIGURATION
View Configuration
62 Commercial in Confidence
CHAPTER 6
Table Behaviour
This section provides a detailed description of the table behaviour of the Performance
Manager sub-views.
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TA B L E B E H A V I O U R
Table Behaviour
Table Behaviour
Options menu
The behavior of the columns shown in the various Performance Manager sub-views can
be changed by the options menu.
The options menu allows the user to:
• Expand data
• Collapse data
• Sort columns in Ascending order
• Sort columns in Descending order
• Clear Sorting
• Group by a column
• Hide the grouping
• Remove a column
• Resize a single column
• Resize all columns
• Filter data
These options are explained in detail in the following sections.
To open the options menu
1 Right-click on the header of the column you wish to manipulate.
The menu option displays as shown in Figure 6–1.
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TA B L E B E H A V I O U R
Table Behaviour
Sorting
Users are allowed to sort the records against an unlimited number of fields in ascending
or descending order.
To sort by column for a sub-view in ascending order
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Table Behaviour
Grouping
Users are allowed to group data against an unlimited number of columns. Each grouped
column can be sorted either in ascending or descending order.
To create a grouping by a column
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To ungroup columns
Note
Ungrouping the column that is at the highest level does not ungroup other columns.
Only the column that is moved is ungrouped. That is, in the example shown ungrouping
the Object column does not ungroup the Measurement column.
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Table Behaviour
To expand data
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Table Behaviour
Remove a Column
If a column is not required, it can be removed from the data shown.
To remove a column
1 Right-click on the grouped column header you wish to remove.
The menu option displays as shown in Figure 6–14.
2 Click the Remove Column option.
The column selected is removed as shown in Figure 6–15.
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Table Behaviour
Choose a Column
The Choose a Column option allows the user to customize the column order or
select what columns they wish to display.
To choose a column
1 Right-click on any column header.
The menu option displays (see Figure 6–1 on page 64).
2 Click the Column Chooser option.
The Customization window displays outside the GUI (see Figure 6–16).
3 Drag and drop the selected columns to the Customization window to customize
the layout of the sub-view as show in Figure 6–17.
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Table Behaviour
Data Filtering
Records in a sub-view can also be filtered using any of the columns provided using the
filter drop-down lists. These lists mimic the filtering user interface implemented in
Microsoft Excel. Like spreadsheets, Grid Views can display filter buttons within column
headers. These buttons provide access to filter drop-down lists that contain unique
values from corresponding columns. Select the desired value and the View displays only
those records that match the specified value.
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Table Behaviour
Users can also do a filter even when the columns are used as a Group Header.
Filter Editor
The Filter Editor provides users a more advanced filter option. The Filter Editor
window can be opened through the columns right click menu.
The Filter Editor window allows users to build their own custom filters using
combinations of multiple fields and various conditions.
To create a new filter criteria
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Filter Panel
The Filter Panel is displayed at a sub-views bottom-most edge.
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Resizing Columns
Note
If the text in a column is too wide for the size of the column, it is truncated.
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1 Place the mouse pointer on the line between the columns in the column header.
The pointer changes to a double-headed arrow.
2 Double-click with the left mouse button.
The column automatically resizes to match the longest entry in that column.
3 Follow these same steps to change the width of other columns.
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Index
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Index
82 Commercial in Confidence
About Clarity
Clarity is the telecommunication industry's Operational Support System (OSS) business process
automation company - providing a pre-integrated product and database that streamlines the 17
eTOM elements of OSS into a single suite. This also allows Clarity to provide executive visibility
of the network's impact on revenue and customer experience across both service fulfillment and
assurance.
Having simplified the management of both legacy and next-generation network environments,
Clarity OSS is network and services neutral, driven by templates that are rapidly configurable to
allow operators to cut time to market for any new service by two-thirds. Today Clarity simplifies
network support for over 90 million subscribers worldwide.
Established in 1993, Clarity's global headquarter is in Sydney, Australia, with offices in Asia, the
Middle East, Europe and North America.