BCA (PART-I)

PAPER-I

(COMMUNICATIVE ENGLISH)

NALANDA OPEN UNIVERSITY

(A STATE OPEN UNIVERSITY)
Course Design and Preparation Team :

Team of Work Approved bY

1. Dr. Saloni Kumar Dr. Ravi Kumar Sinha
Associate Professor Dr. Bijoy Bahadur Singh
Department of English Former Head, Dept. of Functional English
College of Commerce College of Commerce
Patna (M.U.) Patna (M.U)
2. Dr. Shampa Ghosh
Associate Professor
Department of English
College of Commerce
Patna (M.U.)

Course Co ordinater
Sri A.N. Pandey
School of Computer Education
and Information Technology
Nalanda Open University, Patna

Published in January, 2016

© Nalanda Open University, (Estd. 1987)

All rights reserved. No part of this work may be reproduced in any form by mimeograph or any other
means without permission in writing from the Nalanda Open University.

Further information, regarding the courses of the Nalanda Open University, may be obtained from the
University Office at 3rd Floor, Biscomaun Bhawan, West Gandhi Maidan, Patna-800 001

Printed and published on behalf of Nalanda Open University, Patna by the Registrar, (E) N.O.U.

Printed at : Indu Computers Point, Road No. 11C, Rajendra Nagar, Patna-16
 BLOCK–1
INTRODUCTION
Unit–I Page
Tells you how to define communication its- meaning and importance 5-8
Unit–II
Defines the Process and Different Dimensions of Communication 9-17
Unit–III
Informs you about the media used in communication and the 18-29
advantages and limitataons of each one.
Unit–IV
Defines the Role of Communication in business and different aspects 30-34
of official conespondence
Unit–V
Identifies the Barriers to Communication and the steps to be taken 35-41
to overcome them.

BLOCK–2
EXPRESSION/PRACTICAL COMMUNICATION SKILLS
Unit–I
Practical Communication Skills—tells about the different types of 42-48
communication techniques and its relevance.
Unit–II
Deals with the dyadic communication which deals with interpersonal 49-59
communication.
Unit–III
Deals with the development, principles, functions and activities of 60-67
speaking skills.
Unit–IV
Deals with the techniques of multimedia and its audio video and power 68-74
point presentations.
Unit–V
Deals with the spoken expression of ideas and different kinds of 75-83
speeches.
 BLOCK–3
READING SKILLS
Unit–I
Tells you how to understand and learn the importance of reading
84-92
as a skill for better understanding.
Unit–II
Tells you how to understand language variations, the different types 93-97
of registers and utilize these registers for more effective
communication.
Unit–III
Tells you how to acquire certain skills and grammatical accuracy
98-113
to expand speed and comprehension and improve reading skills.

BLOCK–4
LISTENING SKILLS
Unit–I
Tells about hearing and listening, the art of active listening and the 114-117
techniques of active listening.

BLOCK–5
WRITING SKILLS
Unit–I
Tells about the organization of the writing material to produce 118-123
effective documents.
Unit–II
Defines the formaT of Business letter and its importance in 124-134
projecting a successful image in the business context.
Unit–III
Outline the steps to be undertaken in preparing software user 135-138
manual.
Unit–IV
Informs you of the difference between Bio data/Resume/Curriculum 139-145
vitae and tells you how to prepare a bio data.
Unit–V
Tells you how to write a Technical Report and defines its parts and 146-152
different formats.
Unit–VI
Informs you of the steps to be taken while preparing a poster. 153-156
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