CAREER GOALS

In order to improve my qualifications and develop further in my future work to contribute

to promoting and opening up more benefits for the company, I determined that I need to
make more efforts to become a tour guide.I want to work for a company where I can
provide significant value to customers by using my extensive expertise, communication
skills in the travel and tourist sector, and knowledge of customer psychology. Maintain a
steady employment and devote a portion of your time to expanding the business. In
order to progress in your career, make an effort to strengthen your areas of weakness.

EDUCATION
HOANG VU NHU NGOC
9/2021 - 9/2024
TOUR GUIDE
VAN HIEN UNIVERSITY | ENGLISH BUSINESS
Graduated with honors
 30/06/2003 GPA: 3.8/4.0

 Female
WORK EXPERIENCE
 0986231534
3/2022 - 12/2022
 vunhungoch@gmail.com
HIGHLAND COFFEE | Barista

 122 Tran Van Du, Ward 13, Tan Binh Hone my time-management, collaboration, and communication abilities
district, TP HCM Discover how the beverage industry operates.

 https://www.facebook.com/3006200
2/2023 - 11/2023
3HVNN/
CJ VIETNAM | CGV
1. Communicate effectively with colleagues and customers, especially in a positive
and multilingual working environment
SKILLS 2. Understanding of the services and products that CGV provides to support and
advise customers
COMPUTER 3. Possess superior sales abilities
Word, Excel, Power Point 4. Manage a variety of responsibilities
5. Able to collaborate well with others in a team setting to guarantee seamless
service
ENGLISH

ACTIVITIES

Leadership 12/2022 - 01/2023

Teamwork TET VUI CHO EM | Volunteers

Work under pressure Give presents to underprivileged kids in mountainous regions.

Customer service Pay homage to the mothers of brave martyrs.

Communication Take part in the environmental cleanup initiative.

Negotiation
CERTIFICATE

3/2023
IELTS 6.5
INTERESTS
British Council

 Creative
9/2023
OFFICE INFORMATION TECHNOLOGY CERTIFICATE MICROSOFT OFFICE
 Traveling

 Volunteer
 Photography
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