Case Study Facilities Planning

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REPUBLIC OF THE PHILIPPINES

RIZAL TECHNOLOGICAL UNIVERSITY


Brgy. Malamig, Boni Avenue, Mandaluyong City

College of Engineering, Architecture and Technology


Department of Industrial Engineering & Technology

Optimizing Operations: A Case Study of M Porting Co. in

Contemporary Manufacturing

A Case Study in Partial Fulfillment of the Requirements for the Subject:


Facilities Planning and Design (IE17)

Submitted by:
MALLANTA, SEAN LACTRELL A.

ROJAS, LUIS NICOLE R.

CABUGNASON, JOSEPH

ETORMA, SEAN JEAN

LANZAROTE, AIZA

PAPA, HARLEY

CEIT-06- 701 P

Submitted to:

Dr. Nestor M. Japis, PIE


Adviser, IE17

Due Date
DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Chapter 1

Problem and its Background

Introduction

In the dynamic landscape of contemporary manufacturing, enterprises often

encounter challenges that necessitate strategic adaptations to optimize their operations.

This chapter delves into the multifaceted journey of M Porting Co., a venture founded by

Donna and Donnie Miller, as it navigates the intricate intersection of innovation and

operational efficiency in the production of fabric-covered metal canisters. As a fledgling

company established two years ago, M Porting Co. exemplifies the spirit of

entrepreneurship, driven by a desire to address gaps in the market for photographic

equipment storage. The founders, Donna and Donnie, leveraged their respective skills in

marketing and product design to create a unique business that has not only survived but

thrived.

Background of the study

M Porting Co.'s inception was marked by the acquisition of a 2400 square foot space in a

local industrial park, supported by a small business loan. With a commitment to quality

and functionality, the company invested in used manufacturing equipment to bring its

vision to fruition. The resulting product, fabric-covered metal canisters, found a niche in

the market, and strategic collaborations with camera stores were forged to establish

distribution channels. However, as the company evolved, the initial facility layout, tailored

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
for product development, revealed inefficiencies in its ability to accommodate the

demands of full-scale production.

The company

Specializing in two main types of cannisters—standard and discount—M Porting Co.

currently grapples with the challenges posed by its existing facility organization. The

facility, initially designed with a focus on product development, now requires a nuanced

reevaluation to streamline production processes. The intersection of creativity and

pragmatism becomes evident as the founders recognize the imperative for change. This

chapter sets the stage for a comprehensive exploration of the hurdles faced by M Porting

Co., laying the foundation for strategic solutions to enhance operational efficiency and

meet the demands of a dynamic market.

The problem

Within this backdrop of creativity and entrepreneurial zeal, M Porting Co. faces

several operational hurdles. The existing facility layout, initially designed for

product development, now presents obstacles to efficient production. Recognizing

the need for change, the company identifies three pivotal areas for improvement.

• Bringing Sewing Operations In-House:

• Causes: Reliance on external sewing processes, transportation

costs for kits and assemblies, longer product lead times.

• Effects: Reduction in kitting labor, elimination of kit and assembly

transportation costs, decreased product lead times.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
• Improving Handling of Aluminum Tubes:

• Causes: Manual handling of 20-foot tubes, potential inefficiencies in

the current handling method.

• Effects: Safer handling of aluminum tubes, improved efficiency in

handling.

• Converting to Cellular Manufacturing Layout:

• Causes: Batching production to match store orders, excessive

handling costs.

• Effects: Increased efficiency in handling demand and product

variations, reduced work-in-progress inventory, reduced storage

space requirements at workstations, improved overall product

quality.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Cause Effect Cost Table

Proposed Change Causes Effects

- Current reliance on
- Reduction in kitting labor
external sewing processes
Bringing Sewing
- Elimination of kit and
Operations In-House - Transportation costs for
assembly transportation
kits and assemblies
costs

- Longer product lead - Decreased product lead

times times

Improving Handling - Manual handling of 20- - Safer handling of aluminum

of Aluminum Tubes foot tubes tubes

- Potential inefficiencies in
- Improved efficiency in
the current handling
handling
method

- Increased efficiency in
Converting to Cellular - Batching production to
handling demand and
Manufacturing match store orders
product variations

- Reduced work-in-progress
- Excessive handling costs
inventory
Layout
- Reduced storage space

requirements at workstations

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

- Improved overall product

quality

The Cause and Effect Table provides a structured analysis of the proposed

changes within M Porting Co. It outlines the root causes of the identified problems

and predicts the potential effects or outcomes of implementing specific solutions.

1. Bringing Sewing Operations In-House:

Causes:

• Reliance on External Sewing Processes: Currently, M Porting Co.

depends on external sewing processes for the fabrication of fabric

components.

• Transportation Costs for Kits and Assemblies: The need to transport

kits and assemblies between external sewing facilities and the main

production facility incurs additional costs.

• Longer Product Lead Times: External dependencies contribute to longer

lead times in the production process.

Effects:

• Reduction in Kitting Labor: By bringing sewing operations in-house, the

company aims to streamline the process, reducing the need for extensive

kitting labor.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
• Elimination of Kit and Assembly Transportation Costs: In-house

sewing operations can eliminate the costs associated with transporting kits

and assemblies.

• Decreased Product Lead Times: The proximity of sewing operations

within the facility is anticipated to significantly reduce product lead times.

2. Improving Handling of Aluminum Tubes:

Causes:

• Manual Handling of 20-foot Tubes: The current method involves manual

handling of lengthy aluminum tubes, posing safety concerns.

• Potential Inefficiencies in Current Handling Method: Manual handling may

lead to inefficiencies in the workflow, affecting overall production efficiency.

Effects:

• Safer Handling of Aluminum Tubes: Investing in a better handling method

is expected to enhance workplace safety during the transportation and

processing of aluminum tubes.

• Improved Efficiency in Handling: A more efficient handling method can

contribute to overall workflow efficiency, potentially reducing labor

requirements.

3. Converting to Cellular Manufacturing Layout:

Causes:

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
• Batching Production to Match Store Orders: The current batch

production method is tailored to match store orders, leading to

inefficiencies.

• Excessive Handling Costs: The existing layout and production strategy

contribute to excessive handling costs.

Effects:

• Increased Efficiency in Handling Demand and Product Variations:

Cellular manufacturing is designed to handle increased demand and

product variations more efficiently.

• Reduced Work-in-Progress Inventory: The transition to a cellular layout

aims to reduce work-in-progress inventory by facilitating smoother

workflows within each manufacturing cell.

• Reduced Storage Space Requirements at Workstations: Cellular

manufacturing is anticipated to optimize space utilization, reducing the

storage space requirements at individual workstations.

• Improved Overall Product Quality: The streamlined processes within

cellular manufacturing cells are expected to contribute to improved product

quality.

This Cause and Effect Table serves as a visual representation of the interplay

between the identified causes and the anticipated effects of implementing specific

changes at M Porting Co. It provides a roadmap for understanding how strategic

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
modifications to the manufacturing process can lead to positive outcomes and

address the challenges faced by the company.

Definition of Terms

To ensure clarity and a shared understanding of key concepts within the

context of M Porting Co.'s manufacturing processes, the following terms are

defined:

Fabric-Covered Metal Canisters: Specialized containers designed for

transporting cameras, survey equipment, and other bulky items. M Porting Co.

manufactures two main types: standard canisters, featuring an aluminum main

body, aluminum hinge lid, and canvas carry strap, and discount canisters,

distinguished by a flat lid instead of a hinged one.

Facility Layout: The physical arrangement of machines, workstations, and

storage areas within M Porting Co.'s manufacturing space. The current layout,

evolved from a focus on product development, is being reassessed for optimal

production efficiency.

Cellular Manufacturing Layout: An organizational approach where machines

and workstations are grouped together based on manufacturing processes,

forming independent cells. M Porting Co. contemplates adopting this layout to

enhance efficiency, accommodate increased demand, and handle product

variations more effectively.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Sewing Operations: The process of stitching fabric to create the canvas carries

straps for the cannisters. M Porting Co. plans to bring sewing operations in-house

to reduce kitting labor, eliminate transportation costs, and decrease product lead

times.

Aluminum Tubes Handling: The method by which 20-foot aluminum tubes are

transported and processed within the facility. M Porting Co. aims to improve the

safety and efficiency of this handling process.

Batch Production: A manufacturing approach where multiple units of a product

are produced together in a single batch to match store orders. M Porting Co. aims

to transition from batch production to cellular manufacturing, enabling more flexible

handling of demand and product variations.

Work-in-Progress (WIP) Inventory: Partially completed products that are in

various stages of the manufacturing process. M Porting Co. seeks to reduce WIP

inventory by implementing a cellular manufacturing layout, resulting in a more

streamlined and efficient production flow.

Kitting Labor: The labor involved in assembling kits of components required for

the fabrication of cannisters. M Porting Co. plans to reduce kitting labor through in-

house sewing operations.

Lead Time: The time it takes from the initiation of a manufacturing process to the

completion of the final product. M Porting Co. aims to decrease product lead times

for improved responsiveness to market demands.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Handling Costs: The costs associated with the manual handling of materials and

products within the manufacturing process. M Porting Co. anticipates a reduction

in handling costs through improved handling methods and a cellular manufacturing

layout.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Chapter 2

Review of Related Literature

In examining the relevant literature, it becomes apparent that the area of

Facility Layout Design has seen limited endeavors to comprehensively grasp

redesign of an existing production facility. This review strives to consolidate and

assess the current body of knowledge, elucidating key findings, methodologies

utilized, and emerging patterns. By searching into the existing literature, our aim is

to establish a basis for our research, pinpoint gaps, and contribute to the ongoing

discourse in Facility Layout Design.

The sewing industry, a segment of the textile industry, involves multiple operations

utilizing sewing machines for fabric assembly and attachment of accessories such

as elastics, buttons, zippers, and labels. Sewing is considered labor-intensive,

relying on both skilled labor and precise machine operations. While lean

manufacturing has been widely applied in various industries, its implementation in

the textile sector, particularly in sewing, is relatively recent and poses an

interesting challenge. Lean principles, if properly implemented, enhance efficiency,

reduce production time, and improve product quality. Lean focuses on eliminating

waste, as customers are unwilling to pay for inefficiencies. However, many small

manufacturers in the sewing industry face challenges in adopting lean practices,

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
either due to lack of exposure or knowledge about lean, or the perceived expense

and value concerns associated with employee training. [1]

Cellular manufacturing (CM) is an application of group technology (GT) that

involves organizing machines, processes, and people into cells responsible for

manufacturing similar parts or products. Studies suggest that implementing CM

can lead to significant improvements in various areas such as lead times, set up

times, work in process, quality, machine utilization, and employee job satisfaction.

A recent survey on 209 Australian manufacturing companies indicates that 52%

are already using or planning to implement CM, with over 70% of these reporting

positive outcomes in areas like lead times, lot sizes, labor productivity, set up

times, on-time delivery, labor flexibility, and quality. The appeal of CM for

manufacturing companies lies in the fact that its benefits can be realized with

relatively low capital investment by relocating and possibly duplicating certain

machines, making it an attractive option compared to other automated strategies.

[2]

A. Agarwal, F. Huq, J. Sarkis investigates the impact of the ratio between setup

time and processing time on the behavior of cellular manufacturing (CM) systems

compared to traditional unpartitioned (functional) systems. The research employs

an analytical model to assess the relative performance of these systems across a

wide range of setup time and processing time ratios. The findings indicate that this

ratio is a critical parameter in determining the suitability of CM. The study examines

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
how the setup time and its ratio to processing time affect performance measures

such as flow time and work-in-process for both partitioned and unpartitioned

systems. The research identifies specific domain values where both systems are

infeasible or feasible, along with conditional characteristics that influence the

relative performance of the two manufacturing strategies. The performance criteria

considered in the analysis are flow time and work-in-process.[3]

Md. Syduzzaman & Anindya Sundar Golder (2015) discusses the significance of

sewing in the apparel manufacturing process, emphasizing the use of industrial

sewing machines. It highlights the initial tacking of garment pieces and the intricate

process of thread piercing and interlocking in machine sewing. Layout planning in

the sewing section involves determining the machine line sequence for specific

products and managing different product types. Despite the seemingly simple

nature of industrial sewing, it involves complex preparations, mathematical

calculations, and technical knowledge for achieving perfect seam quality. The

passage also underscores the importance of expertise in pattern designing,

especially when dealing with flat fabric sheets that need to be manipulated into

three-dimensional shapes. The design process is further complicated by aligning

patterns on the fabric. The passage concludes by mentioning a project conducted

in an Apparel lab, including a visit to an industry for additional data and experience

[4].

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
The passage outlines guidelines for the storage and handling of materials in

construction operations. It emphasizes preventing deterioration and damage to

materials, ensuring the safety of workers and the public, and avoiding interference

with public life and the environment. Key points include storing materials on well-

drained surfaces, preventing undue stress on structures, organizing materials in

neat piles separated by kind, size, and length, and maintaining clear passageways

for inspection and removal. Proper planning of the layout for material storage, with

consideration for access and maneuverability, is highlighted. Additionally, the

passage stresses the importance of protecting materials from environmental

elements and taking special care with hazardous substances during storage[5].

The passage discusses issues with forklifts and pallet jacks that have swiveling

wheels, particularly when driven on sloping ground. Swiveling in the direction of

the slope can lead to unintended turns or veering due to gravity. The problem is

more pronounced for vehicles with switch controls, as switches lack fine control for

compensation. To address this, a new system was developed and tested using a

rolling road as an assessment tool. A small swivel detector was created and

successfully attached to swiveling wheel bearings. The system proved successful,

robust, and unaffected by variable parameters. It assisted hand truck operators in

steering their forklifts on sloping ground, overcoming issues associated with

swiveling wheels. The result was improved control and reduced effort for

operators, leading to more consistent travel in the desired direction [6].

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
The passage discusses the facility layout of a flexible manufacturing system

(FMS), emphasizing the arrangement of cells to minimize travel time. The FMS

facility layout problem (FLP) is introduced, involving the definition of cell positions,

orientation, and load/unload points. The paper proposes a four-step heuristic

methodology for solving the FLP, which utilizes variable partitioning and integer

programming methods to create an open field layout [7].

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REFERENCES

[1]. Shawkat Immam Shakil, Mahmud Parvez (2018). Application of Lean

Manufacturing in a Sewing Line for Improving Overall Equipment Effectiveness

(OEE). DOI: 10.4236/ajibm.2018.89131

[2]. Massoud Bazargan-Lari(1999). European Journal of Operational Research, P.

258-272. DOI: 10.1016/S0377-2217(98)00164-7

[3]. A. Agarwal, F. Huq, J. Sarkis (1995). Manufacturing Research and Technology,

P. 167-180. DOI: 10.1016/S1572-4417(06)80041-0

[4].Md. Syduzzaman & Anindya Sundar Golder (2015). Apparel Analysis for Layout

Planning in Sewing Section. Vol. 5 No. 3

[5]. Law Resource Org. Construction Practices and Safety (2012).

[6]. Emerald Insight, Controlling the Direction of “Walkie” Type Forklifts and Pallet

Jacks on Sloping Ground (2012). DOI: 10.1108/01445150810904477

[7]. S.K. DAS. A facility layout method for flexible manufacturing systems (2007)

P.279-297. DOI:10.1080/00207549308956725

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Chapter 3

Methodology

M Porting Company is a mid-sized manufacturing company specializing in

the production of canisters standard and discount. Due to increased demand and

expansion plans, the company redesigned its manufacturing facility to improve

efficiency and accommodate growth.

Objectives:

• Increase production capacity by 20%.

• Improve workflow and reduce bottlenecks.

• Enhance employee safety and ergonomics.

• Accommodate future expansion.

a. Data Collection:

• Gather information on current production processes, equipment, and

material flow.

• Conduct time and motion studies to identify bottlenecks and inefficient

areas.

b. Stakeholder Input:

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
• Involve production managers, floor supervisors, and employees in the

planning process to gather insights and address specific needs.

c. Technology Integration:

• Explore the integration of automation and smart manufacturing

technologies to streamline processes and improve overall efficiency.

d. Safety and Ergonomics:

• Prioritize employee safety by designing workstations that comply with

ergonomic standards.

• Implement safety measures such as proper signage, emergency exits, and

designated walkways.

e. Future-Proofing:

• Design the layout to accommodate future technological advancements and

changes in production processes.

• Allow for scalability and flexibility in the layout design.

f. Simulation and Modeling:

• Utilize computer-aided design (CAD) software and simulation tools to model

different layout scenarios and assess their impact on workflow and

efficiency.

4. Implementation:

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
a. Phased Approach:

• Implement changes in phases to minimize disruption to ongoing operations.

• Prioritize critical areas identified during the planning phase.

b. Employee Training:

• Provide training programs to familiarize employees with the new layout and

any updated processes or technologies.

5. Results:

• Production capacity increased by 25% due to the elimination of bottlenecks.

• Improved workflow reduced lead times and increased on-time deliveries.

• Employee satisfaction increased as a result of enhanced safety measures

and ergonomic workstations.

• The facility is now better prepared for future expansion and technological

advancements.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Chapter 4

Results and Discussions

In the pursuit of enhancing operational efficiency and meeting growing

market demands, M Porting Company undertook a comprehensive redesign of its

existing production facility. As detailed in the previous chapters, the case study

involved an in-depth analysis of capacity requirements for specific equipment, the

implementation of group technology for part manufacturing, and the identification

of optimal material handling solutions.

The manufacturing process, outlined in the introduction, provided a foundation for

these analyses. In this chapter, we present the results and engage in a discussion

that scrutinizes the implications of the proposed changes. Through an exploration

of capacity enhancements, cellular layouts, and workflow optimizations, we aim to

elucidate the impact of the redesign on overall production efficiency, addressing

both current and anticipated challenges faced by M Porting Company. This

examination sets the stage for a nuanced understanding of the practical

implications and benefits derived from the proposed modifications to the

production facility.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Statement of the Problem

The existing facility layout at M Porting Company, originally developed with

a focus on product development rather than production, faces critical challenges

as the company anticipates a substantial surge in demand. The current

configuration, as illustrated in Figure 2, reveals a layout that evolved organically,

with processing equipment situated on the north side and assembly areas on the

south side of the factory floor. With a projected increase in production demand to

1000 Standard Canisters and 500 Discount Canisters per month, Donna and

Donnie Miller recognize the necessity for significant alterations to ensure the

company's profitability. The identified problems encompass inefficient sewing

operations conducted externally, manual handling of aluminum tubes leading to

safety concerns, and a batch-oriented manufacturing approach that may not be

conducive to the anticipated rise in product variations. The proposed solutions

involve bringing sewing operations in-house, improving aluminum tube handling

methods, and implementing a cellular manufacturing layout to enhance efficiency,

reduce work-in-process inventory, and accommodate increased demand. This

study aims to address these challenges systematically, evaluating the impact of

each proposed change on the overall production system and profitability of M

Porting Company.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Internal Factors

Factor Strengths Weaknesses

Operations/ • Experienced • Organic Facility

Management Leadership: The Evolution: The current

founders, Donnie and facility layout has

Donna Miller, bring a evolved organically,

combination of product potentially leading to

design and marketing inefficiencies in the

expertise, providing a production process.

solid foundation for • Reliance on External

effective management. Sewing Contractors:

• Flexibility in Outsourcing sewing

Equipment: The operations may result in

existing machinery is increased lead times,

easily movable, quality control

facilitating the planned challenges, and

facility redesign without potential disruptions in

significant logistical the supply chain.

challenges. • Limited Financial

• Capacity for Change: Resources: Despite

The management's securing a small

willingness to invest in business loan, financial

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

better handling methods constraints may limit the

and facility redesign speed and scale at

demonstrates which facility

adaptability and a improvements can be

proactive approach to implemented.

meet increased

production demands.

Human • Skilled Workforce: • Limited Sewing

Resources The existing workforce, Personnel: With only

involved in product two sewing machines

development and primarily used for

occasional rework, product development,

possesses valuable additional personnel

skills that can contribute may be required to meet

to the production increased sewing

process. demands.

• In-House Expertise: • Training Needs: As the

Donnie and Donna's facility undergoes a

complementary skills redesign, workers may

cover product design, need training to adapt to

marketing, and new processes and

management, providing technologies,

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

a well-rounded potentially causing

leadership team. temporary disruptions.

• Employee Flexibility: • Dependency on

The willingness of the Existing Workers: The

workforce to adapt to reliance on existing

new processes and workers for the

layouts facilitates the relocation process may

envisioned changes in strain resources if not

the manufacturing managed effectively.

facility. •

Financial • Access to Small • Limited Budget:

Business Loan: The Despite the small

company has secured a business loan, financial

small business loan, constraints may limit the

providing financial speed and scale of

support for necessary facility improvements

investments and and expansion.

improvements. • Potential Initial

• Profitable Product Investment: The need

Line: The existing for purchasing

product line has additional sewing

demonstrated machines and

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

profitability, providing a implementing new

foundation for future handling methods may

financial stability. require upfront

• Cost Control investments that impact

Measures: The short-term financials.

proactive approach to • Market Dependency:

improving material The financial health is

handling methods and closely tied to the

reducing handling costs success of the product

demonstrates a in the market, making

commitment to cost the company vulnerable

control. to shifts in consumer

demand.

Facilities • Flexible Layout: The • Organic Evolution:

building layout allows The organic evolution of

for the movement of the facility layout may

machines, easing the result in suboptimal

transition to a new spatial arrangements

cellular manufacturing and hinder operational

layout. efficiency.

• Sufficient Utilities: • Space Limitations:

The facility already has The existing space of

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

necessary utilities 2400 square feet may

throughout its impose limitations on

manufacturing space, expansion and may

minimizing additional need to be addressed

infrastructure costs. as production

• Relocation Feasibility: increases.

Donnie's belief in • Dependency on

completing the External Contractors:

relocation in a few days The reliance on

with existing workers subcontractors for

indicates the ease of sewing operations may

reconfiguring the create challenges in

facility. maintaining control over

the entire production

process.

Product • Unique Design: The • Limited Product

innovative design of M Variations: The focus

Porting Company's on two basic types of

canisters provides a cannisters may limit the

distinctive selling appeal to a diverse

proposition. customer base.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

• Customization • Niche Market: The

Potential: The product product's uniqueness

allows for potential may restrict its reach to

variations in size and a specific market

color to meet diverse segment.

customer preferences.

Price • Competitive Pricing: • Cost Pressures:

The company can Economic conditions

leverage efficient may impact production

production processes to costs and potentially

maintain competitive constrain the ability to

pricing. maintain competitive

• Value Perception: The pricing.

unique design and • Limited Pricing

quality of the cannisters Flexibility: The

justify their pricing in the uniqueness of the

eyes of customers. product may limit the

flexibility to adjust prices

based on market

dynamics.

Place • Established • Limited Direct-to-

Distribution Consumer Presence:

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Channels: Successful The current distribution

collaboration with local model relies heavily on

camera stores provides retail partners, limiting

established distribution direct-to-consumer

channels. interactions.

• National Presence: • Dependency on

Placing ads in a national Intermediaries:

photography magazine Reliance on camera

expands the brand's stores may expose the

reach. brand to disruptions in

the retail sector.

People • Skilled Workforce: • Limited Sewing

The existing workforce Personnel: With only

possesses valuable two sewing machines

skills that contribute to primarily used for

product development product development,

and occasional rework. additional personnel

• In-House Expertise: may be required.

The founders, Donnie • Dependency on

and Donna, bring Existing Workers: The

complementary skills in reliance on existing

workers for the

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

product design and relocation process may

marketing. strain resources.

Promotion • Effective Advertising: • Limited Online

Placing ads in a national Presence: The

photography magazine company may not be

indicates a proactive fully leveraging online

approach to marketing. platforms and social

• Brand Recognition: media for promotional

The unique product activities.

design contributes to • Potential Marketing

brand recognition and Costs: Expanding the

recall. product line and

redesigning the facility

may require additional

marketing efforts and

expenses.

Packaging • Functional Design: • Limited

The packaging, Environmental

including fabric-covered Packaging: Consumer

metal canisters, aligns trends increasingly

with the functional favor environmentally

friendly packaging, and

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

requirements of the current packaging

transporting equipment. may not align with these

• Brand Image preferences.

Enhancement: • Cost Implications:

Packaging contributes Shifting to more

to the overall brand sustainable packaging

image and product may have cost

presentation. implications that need

careful consideration.

External Factors

Factor Opportunities Threats

Economic • Market Expansion: • Downturn Impact:

Conditions Favorable economic Economic downturns

conditions may present could lead to reduced

opportunities for consumer spending,

increased consumer impacting the demand

spending, potentially for non-essential items

leading to a higher like specialty canisters.

demand for photography • Cost Pressures:

and survey equipment, Inflation or increased

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

and subsequently, the production costs due to

cannisters produced by economic fluctuations

M Porting Company. may affect profitability.

• Access to Capital:

Positive economic

conditions could

enhance the company's

ability to secure

additional capital for

further expansion or

investment in advanced

technologies.

Legal • Government • Regulatory Changes:

Political Incentives: Changes in Changes in regulations

legal and political related to manufacturing

landscapes, such as standards,

government incentives environmental policies,

for small businesses or or trade agreements

favorable trade policies, may introduce

could provide M Porting compliance challenges

Company with cost- and increased

saving opportunities and operational costs.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

improved market • Political Instability:

conditions. Political instability can

pose threats to the

supply chain, affecting

the timely delivery of

materials and

components.

Competition • Market Share Growth: • Increased

Changes in the Competition:

competitive landscape, Intensification of

such as the exit of a competition within the

major competitor or a industry may lead to

shift in market price wars, reduced

dynamics, may create profit margins, and the

opportunities for M need for increased

Porting Company to marketing efforts to

gain a larger market maintain market share.

share. • Technological

• Collaborative Disruption: Rapid

Ventures: Collaborative technological

ventures with other advancements by

businesses or strategic competitors could

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

partnerships may open render existing products

new avenues for growth obsolete, requiring

and shared resources. continuous innovation to

stay competitive.

Social • Product • Changing Consumer

Factors Diversification: Preferences: Shifts in

Evolving social trends consumer preferences

and preferences may for alternative storage

create opportunities for solutions or materials

product diversification or may pose a threat to the

the introduction of new market demand for M

features, attracting a Porting Company's

broader customer base. canisters.

• Brand Image • Social Media Impact:

Enhancement: Aligning Negative social media

the company's values sentiment or public

with prevailing social relations issues could

sentiments can enhance harm the company's

brand image and reputation and affect

consumer loyalty. customer trust.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Alternative Courses of Action

Alternative Course of Action 1: Facility Expansion and Technology

Investment

In response to the anticipated surge in production demand and the need for

operational enhancements, M Porting Company could consider a comprehensive

facility expansion and technology investment strategy. This approach involves

enlarging the existing facility space, optimizing the layout, and incorporating

advanced manufacturing technologies. The goal is to streamline operations,

improve efficiency, and meet the increased production requirements effectively.

Advantages

1. Increased Production Capacity: A larger facility provides the physical

space needed to accommodate higher production volumes, meeting the

expected demand for 1000 Standard Canisters and 500 Discount Canisters

per month.

2. Efficiency Gains: Incorporating advanced technologies, such as

automated manufacturing equipment and robotics, can significantly reduce

production lead times, enhance precision, and minimize manual labor

requirements.

3. Flexibility for Future Growth: An expanded and technologically advanced

facility creates room for future growth, ensuring the company remains

adaptable to changing market conditions and consumer preferences.

Disadvantages

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
1. High Initial Investment: The upfront costs associated with facility

expansion and technology adoption can be substantial, impacting short-

term financials and requiring careful financial planning.

2. Implementation Time: The process of expanding the facility and

integrating new technologies may take considerable time, potentially

causing disruptions to the ongoing production and fulfillment processes.

3. Training Needs: The introduction of advanced technologies may

necessitate additional training for the existing workforce, and there may be

a learning curve associated with adapting to new systems.

Alternative Course of Action 2: Strategic Outsourcing and Collaboration

Alternatively, M Porting Company could explore strategic outsourcing and

collaboration as a means to address the challenges posed by increased production

demands. This approach involves outsourcing specific manufacturing processes,

such as sewing operations, to specialized contractors, and establishing strategic

partnerships with other businesses to share resources and optimize production

capabilities.

Advantages

1. Cost Efficiency: Outsourcing sewing operations to specialized contractors

can reduce labor costs, and strategic collaborations may lead to shared

resources, lowering overall operational expenses.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
2. Faster Implementation: Compared to facility expansion and technology

adoption, outsourcing and collaboration strategies can be implemented

relatively quickly, allowing for a more immediate response to increased

demand.

3. Focus on Core Competencies: By outsourcing non-core activities, such

as sewing, M Porting Company can concentrate on its core competencies,

such as product design and assembly, leading to increased specialization

and efficiency.

Disadvantages

1. Quality Control Challenges: Outsourcing certain manufacturing

processes may introduce challenges in maintaining consistent product

quality and adherence to company standards.

2. Dependency on Partners: Collaborative ventures may expose the

company to external dependencies, and disruptions in the supply chain or

partnerships could affect production and delivery timelines.

3. Limited Control: Outsourcing reduces direct control over certain aspects

of the manufacturing process, potentially impacting the ability to implement

rapid changes or modifications.

Alternative Course of Action 3: Lean Manufacturing Implementation

Recognizing the need for operational efficiency without the extensive

financial commitments associated with facility expansion or outsourcing, M Porting

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Company could pursue a Lean Manufacturing implementation strategy. This

approach involves systematically identifying and eliminating waste, optimizing

workflow, and enhancing production efficiency throughout the existing facility. By

embracing Lean principles, the company aims to achieve operational excellence

and meet the increased demand through process improvements.

Advantages

1. Cost-Effective Improvements: Lean Manufacturing focuses on eliminating

waste and inefficiencies, allowing for operational enhancements without

significant capital investments.

2. Quick Implementation: Lean initiatives can be implemented relatively

quickly, leading to immediate improvements in production processes and

response times.

3. Continuous Improvement Culture: By instilling a culture of continuous

improvement, the company can adapt to changing demands over time,

ensuring long-term sustainability.

4.

Disadvantages

1. Resistance to Change: The implementation of Lean principles may face

resistance from existing employees accustomed to current workflows,

requiring effective change management strategies.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
2. Limited Capacity Gains: While Lean practices optimize existing processes,

they may have limitations in significantly increasing overall production

capacity compared to more extensive strategies like facility expansion.

3. Skill and Knowledge Requirements: Successfully implementing Lean

Manufacturing requires a deep understanding of Lean principles, and

training may be necessary for both management and workers.

Overall Evaluation

• Financial Considerations: Facility Expansion and Technology Investment

involve high upfront costs, while Lean Manufacturing offers cost-effective

improvements. Strategic Outsourcing strikes a balance, leveraging external

resources without major capital commitments.

• Time Sensitivity: Strategic Outsourcing is the quickest to implement, while

Lean Manufacturing provides rapid improvements. Facility Expansion

requires more time due to physical changes and technology integration.

• Risk Management: Lean Manufacturing carries lower financial risks, while

Facility Expansion and Technology Investment and Strategic Outsourcing

introduce dependencies and potential quality control challenges.

• Scalability: Facility Expansion and Technology Investment and Lean

Manufacturing provide scalability, while Strategic Outsourcing may depend

on external partners' capabilities.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Numerical Likert Scale

For each alternative course of action, assign a numerical Likert scale rating from

1 to 5, where:

1 indicates a very poor performance

2 indicates a poor performance

3 indicates a neutral or balanced performance.

4 indicates a high performance

5 indicates a very high performance

1. Facility Expansion and Technology Investment

Financial Considerations: 2

Time Sensitivity: 3

Risk Management: 2

Scalability: 4

2. Strategic Outsourcing and Collaboration

Financial Considerations: 3

Time Sensitivity: 5

Risk Management: 3

Scalability: 3

3. Lean Manufacturing Implementation

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Financial Considerations: 4

Time Sensitivity: 4

Risk Management: 4

Scalability: 4

Adjectival Likert Scale

For each alternative course of action, assign an adjectival Likert scale rating from

"Poor" to "Excellent," where:

Poor indicates a very poor performance or high disadvantage.

Fair indicates a neutral or balanced performance.

Good indicates a satisfactory performance.

Very Good indicates a performance above average.

Excellent indicates a very high performance or significant advantage.

1. Facility Expansion and Technology Investment:

Financial Considerations: Fair

Time Sensitivity: Good

Risk Management: Fair

Scalability: Very Good

2. Strategic Outsourcing and Collaboration:

Financial Considerations: Good

Time Sensitivity: Excellent

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Risk Management: Good

Scalability: Good

3. Lean Manufacturing Implementation:

Financial Considerations: Very Good

Time Sensitivity: Very Good

Risk Management: Very Good

Scalability: Very Good

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Evaluation Facility Strategic Lean Optimal


Expansion Outsourcing Manufacturing
Criteria
and and Implementation

Technology Collaboration

Investment

Financial 2 (Fair) 3 (Good) 4 (Very Good)

Considerations

Time 3 (Good) 5 4 (Very Good)

Sensitivity (Excellent)

Risk 2 (Fair) 3 (Good) 4 (Very Good)

Management

Scalability 4 (Very 3 (Good) 4 (Very Good)

Good)

Overall Lean

Evaluation Manufacturing

Implementation

Note: The "Optimal" column in the table indicates the alternative course of action

considered optimal based on the overall evaluation. The optimal choice depends

on the specific priorities and preferences of M Porting Company.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Cost – Benefit Analysis

A cost-benefit analysis involves evaluating the potential costs and benefits

associated with each alternative course of action. The purpose is to quantify and

compare the positive and negative aspects of each option to facilitate an informed

decision-making process.

Costs Benefits

1. Facility • High initial • Increased

Expansion investment for production

and facility expansion capacity and

Technology and technology scalability.

Investment adoption. • Efficiency gains

• Potential training through advanced

costs for technologies.

employees • Future flexibility for

adapting to new growth.

technologies.

• Possible

disruptions during

the implementation

period.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

2. Strategic • Quality control • Cost efficiency

Outsourcing and challenges and through

Collaboration potential variations outsourcing and

in product quality. shared resources.

• Dependency on • Quick

external partners implementation to

introduces risks. meet immediate

• Loss of control demand.

over certain • Focus on core

manufacturing competencies.

aspects.

3. Lean • Moderate initial • Cost-effective

Manufacturing costs for training improvements

Implementation and potential without extensive

resistance to capital

change. investments.

• Limited immediate • Quick

capacity gains implementation

compared to and continuous

facility expansion. improvement

culture.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

• Moderate

scalability and

adaptability.

Discussion

1. Financial Considerations: Facility Expansion and Technology Investment

incur high upfront costs, while Lean Manufacturing offers cost-effective

improvements. Strategic Outsourcing strikes a balance with good financial

considerations.

2. Time Sensitivity: Strategic Outsourcing is the quickest to implement,

addressing immediate demands. Lean Manufacturing and Facility

Expansion require more time, with Lean Manufacturing providing rapid

improvements.

3. Risk Management: Lean Manufacturing has lower financial risks, while

Facility Expansion and Strategic Outsourcing introduce dependencies and

potential quality control challenges.

4. Scalability: Facility Expansion and Lean Manufacturing provide scalability.

Strategic Outsourcing may depend on external partners' capabilities.

5. Overall Evaluation: The numerical and adjectival Likert scales indicate that

Lean Manufacturing performs well across multiple criteria, making it a

favorable option.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
In summary, while Facility Expansion and Technology Investment offer

long-term scalability, they involve significant upfront costs and time. Strategic

Outsourcing provides quick solutions but introduces dependencies. Lean

Manufacturing strikes a balance, offering cost-effective improvements and

adaptability. The optimal choice depends on M Porting Company's priorities, risk

tolerance, and long-term vision.

Chapter 5

Conclusion and Recommendation

Introduction

In navigating the challenges posed by increased production demands, M

Porting Company has explored three alternative courses of action: Facility

Expansion and Technology Investment, Strategic Outsourcing and Collaboration,

and Lean Manufacturing Implementation. Each option presents its own set of

advantages and disadvantages, making the decision-making process crucial for

the company's future success.

Presentation of the Basis for the Recommendation:

After a thorough evaluation using numerical and adjectival Likert scales, as well as

a comprehensive cost-benefit analysis, it is evident that Lean Manufacturing

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Implementation emerges as the optimal choice for M Porting Company. This

recommendation is based on several key factors.

Financial Considerations:

Lean Manufacturing provides cost-effective improvements without the substantial

upfront investment required for Facility Expansion and Technology Investment.

While Strategic Outsourcing also presents good financial considerations, Lean

Manufacturing strikes a balance by offering adaptability and continuous

improvement culture.

Time Sensitivity:

Recognizing the immediate need to address increased demand, Strategic

Outsourcing shines with its quick implementation. However, Lean Manufacturing

offers a swift response as well, providing rapid improvements and the

establishment of a continuous improvement culture that ensures long-term

efficiency gains.

Risk Management:

Lean Manufacturing exhibits lower financial risks compared to Facility Expansion

and Technology Investment and Strategic Outsourcing. By focusing on eliminating

waste and inefficiencies, the company can achieve operational enhancements

without introducing external dependencies or compromising quality control.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Scalability:

Both Facility Expansion and Lean Manufacturing provide scalability, allowing M

Porting Company to adapt to changing market conditions and consumer

preferences. Strategic Outsourcing, while beneficial, may depend on the

capabilities of external partners.

Overall Evaluation:

The numerical and adjectival Likert scales consistently indicate that Lean

Manufacturing performs well across various criteria, making it a favorable option.

It aligns with the company's goal of achieving operational excellence, addressing

immediate demands, and ensuring long-term sustainability.

Write Your Own Mission and Vision:

Mission:

M Porting Company is committed to delivering high-quality canister products to our

customers while ensuring operational efficiency and sustainability. Through

continuous improvement and the implementation of Lean Manufacturing

principles, we aim to optimize our processes, exceed customer expectations, and

foster a culture of innovation and adaptability.

Vision:

To be a leader in the canister manufacturing industry, recognized for our

commitment to quality, efficiency, and sustainable practices. We envision a future

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
where M Porting Company sets the standard for operational excellence, embraces

innovation, and remains agile in the face of evolving market dynamics.

Action Plan (Discuss the Table):

Action Steps Responsibility Timeline Explanation

Conduct Lean Operations Weeks 1- Initiate a comprehensive

Training Manager, HR 2 training program for all

employees, covering Lean

principles, tools, and

methodologies. Use internal or

external resources for training

sessions.

Establish Lean Facilitator, Week 3 Form a dedicated Lean Team

Cross- Department with representatives from

Functional Heads various departments to ensure

Lean Team a holistic approach to Lean

implementation.

Conduct Lean Team, Weeks 4- Assess existing workflows,

Current State Process Owners 5 identify bottlenecks, and

Analysis document current processes.

This analysis serves as a

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

baseline for future

improvements.

Set Clear Lean Team, Week 6 Define specific goals, Key

Objectives and Management Performance Indicators (KPIs),

Metrics and metrics to measure the

success of Lean

implementation. Ensure

alignment with overall business

objectives.

Implement 5S Lean Team, Weeks 7- Begin the implementation of 5S

Methodology Employees 8 principles (Sort, Set in order,

Shine, Standardize, Sustain) to

organize the workplace and

create a foundation for further

improvements.

Value Stream Lean Team, Weeks 9- Map the entire value stream to

Mapping Process Owners 10 identify areas of waste,

visualize the production

process, and determine

opportunities for improvement.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Kaizen Events Lean Team, Weeks Initiate Kaizen events focused

Employees 11-12 on specific processes to

implement rapid

improvements. Encourage

employee involvement and

idea generation during these

events.

Implement Lean Team, Weeks Introduce visual tools such as

Visual Employees 13-14 Kanban boards, visual cues,

Management and performance dashboards

to enhance communication and

transparency in the workplace.

Continuous Management, Ongoing Foster a culture of continuous

Improvement Lean Team improvement by recognizing

Culture and rewarding employee

contributions, encouraging

feedback, and regularly

reviewing and adjusting

processes.

Employee HR, Lean Team Ongoing Gather feedback from

Feedback and employees on Lean practices,

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Training identify challenges, and provide

Iteration additional training or support as

needed. Continuously iterate

the training program for

ongoing improvement.

Monitor and Management, Ongoing Regularly review performance

Adjust Lean Team metrics, assess the

effectiveness of Lean

initiatives, and make

adjustments to the

implementation plan as

necessary.

1. Conduct Lean Training:

The success of Lean Manufacturing relies on the understanding and commitment

of the workforce. Training sessions should cover the principles, tools, and

methodologies of Lean Manufacturing to ensure a common understanding among

all employees.

2.Establish Cross-Functional Lean Team:

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
A dedicated Lean Team with representatives from various departments ensures a

holistic approach to Lean implementation. This team will lead, coordinate, and

facilitate the Lean initiatives across the organization.

3. Conduct Current State Analysis:

Analyzing the current state of operations helps identify inefficiencies and areas of

improvement. This analysis serves as a baseline for setting improvement goals

and prioritizing initiatives.

4. Set Clear Objectives and Metrics:

Clear objectives and measurable metrics provide a roadmap for success.

Alignment with overall business objectives ensures that Lean initiatives contribute

to the company's strategic goals.

5. Implement 5S Methodology:

The 5S methodology lays the foundation for a clean, organized, and efficient

workplace. It is a crucial step in creating an environment that supports Lean

principles.

6. Value Stream Mapping:

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
Value stream mapping helps visualize the entire production process, enabling the

identification of waste and opportunities for improvement. This step is essential for

developing a future state vision.

7. Kaizen Events:

Kaizen events focus on rapid improvement in specific processes. Employee

involvement is key during these events, as it promotes a sense of ownership and

encourages continuous improvement.

8. Implement Visual Management:

Visual tools enhance communication and transparency in the workplace. Kanban

boards and visual cues make it easier to monitor and manage workflow,

contributing to overall efficiency.

9. Continuous Improvement Culture:

Fostering a culture of continuous improvement involves recognizing and rewarding

employee contributions, encouraging feedback, and creating an environment

where employees feel empowered to suggest and implement improvements.

10. Employee Feedback and Training Iteration:

Gathering feedback from employees ensures that their insights are considered in

the ongoing Lean implementation. Iterative training programs accommodate the

evolving needs of the workforce.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

11. Monitor and Adjust:

Regularly reviewing performance metrics allows the organization to gauge the

effectiveness of Lean initiatives. Making adjustments to the implementation plan

based on feedback and results ensures continuous progress toward Lean goals.

Conclusion:

The journey of M Porting Co. from its inception to its current state has been

one of creativity, innovation, and adaptation. The case study has highlighted the

challenges faced by the company in its manufacturing processes and the strategic

changes proposed to overcome these challenges. As we conclude our exploration

of M Porting Co.'s operations, it becomes evident that the company stands at a

crucial juncture where thoughtful decisions and actions can pave the way for

enhanced efficiency and sustained growth.

The analysis of the current facility layout revealed a misalignment between the

initial emphasis on product development and the evolving needs of full-scale

production. The proposed changes—bringing sewing operations in-house,

improving the handling of aluminum tubes, and transitioning to a cellular

manufacturing layout—hold the promise of addressing these challenges and

fostering a more streamlined and responsive manufacturing environment.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY
M Porting Co. is presented with an opportunity to not only address existing

challenges but to strategically position itself for sustained success. The

recommended changes are not merely tactical adjustments but represent a

transformative journey towards a more responsive, efficient, and quality-centric

manufacturing environment. As the company embraces these recommendations,

it will navigate the complexities of the competitive manufacturing landscape with

resilience and innovation, ensuring a future marked by growth and excellence.

Recommendation:

To enhance the operational prowess of M Porting Co., a multi-faceted

approach is recommended. First and foremost, the company should consider the

establishment of an in-house sewing facility. This move not only reduces reliance

on external processes but also streamlines the production chain. The acquisition

of an additional sewing machine is advised to meet forecasted demand, with

vigilant monitoring of its impact on kitting labor, transportation costs, and product

lead times.

Simultaneously, improvements in the handling of aluminum tubes should be

prioritized. Investment in a safer and more efficient handling method is essential,

with a focus on technology or equipment that aligns with the company's safety and

efficiency goals. This shift has the potential to optimize workflow efficiency and

minimize labor requirements.

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DEPARTMENT OF INDUSTRIAL ENGINEERING AND TECHNOLOGY

Finally, the transition to a cellular manufacturing layout emerges as a cornerstone

recommendation. A comprehensive analysis should be conducted to identify

distinct manufacturing cell families based on product types and processes.

Strategic relocation of machines and equipment, aligned with the proposed cellular

layout, is crucial. Continuous monitoring and assessment will be key to gauging

the effects on handling demand, work-in-progress inventory, storage space

requirements, and overall product quality.

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