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Supervisors Experiencesin Supervising Postgraduate Education Students Dissertationsand Thesesatthe ZOU
Supervisors Experiencesin Supervising Postgraduate Education Students Dissertationsand Thesesatthe ZOU
Supervisors Experiencesin Supervising Postgraduate Education Students Dissertationsand Thesesatthe ZOU
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Zimbabwe Open University
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Onias Mafa1
Tichaona Mapolisa2
ABSTRACT
Supervision of students’ dissertations and theses is by no means a small task for Open and
Distance Education supervisors. Supervisors have diverse research backgrounds, expertise and
experience (Pearce, 2005). Some supervisors appear to be more comfortable with the supervision
of qualitative research, while others prefer supervising quantitative research instead. Apart from
the methodological inclinations of supervisors, ODL research supervision faces challenges that are
slightly different from those experienced by supervisors in conventional universities. Most of the
challenges in ODL revolve around the distance between the student and the supervisor and
problems related to ICT accessibility and affordability, low adoption rate of technology, unreliable
postal services, inter alia. It is hoped that the conduct of this study will generate worthwhile
knowledge regarding moving towards relevant meanings in the provision of education through
ODL. The study adopted a case study design complemented by document analysis. Twenty five
ZOU lecturers (from the Faculty of Arts and Education) with experience in the supervision of
postgraduate research were conveniently sampled and interviewed. Document analysis was limited
to the report of Higher Degrees Supervisors’ Convocation of 2011, Reports on Higher Degrees
Proposal Defense Sessions of 2010 and 2011 and Examiners’ Reports on PGDE and MEd research
projects. Data were analysed using grounded theory. Supervisors were excited about seeing their
students mature into independent and competent researchers, whose findings could extend the
frontiers of knowledge. Time could be a limiting factor especially when dealing with struggling
students. Supervisors’ experiences revealed that students were experiencing challenges in
conducting research – most aspects of research were problematic, while other challenges were
1
Senior lecturer in the Faculty of Arts and Education of the Zimbabwe Open University, Bulawayo Region, P.O. Box 3550,
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INTRODUCTION
At ZOU, dissertations and theses are mandatory. The university offers two types of postgraduate
research. The first type is faculty based. Under this type postgraduate students are expected to
conduct research in partial fulfillment of their diplomas and degrees’ requirements. Postgraduate
programmes falling under this category are Postgraduate Diploma in Education (PGDE) and
Master of Education (MEd) degree. The duration of research under this type is two semesters. The
second type consists of Higher Degrees - Master of Philosophy (MPhil) and Doctor of Philosophy
(DPhil). These are managed by the Directorate of Higher Degrees, based at ZOU’s National
Centre. MPhil research degrees should be completed between 2 – 5 years, while the duration of
DPhil research degrees is between 3 – 8 years. Supervisors for the Higher Degrees are drawn from
ZOU’s own staff and sister universities in Zimbabwe and neighbouring countries. To be a
supervisor for Higher Degrees at ZOU, one should be a holder of an earned doctorate, while for
PGDE and MEd supervision, Masters qualification suffices. Higher Degrees are research-based
through ODL. The Directorate of Higher Degrees is responsible for allocating students to
supervisors. This is accomplished by circulating names of students and their tentative topics to
supervisors to indicate the students they would like to supervise in order of preference. Once this
has been done, the Director does the final allocation by taking into cognizance the supervisors’ own
interests, their preferred research methodologies and the students’ research topics and preferred
methodologies. Once allocated supervisors, the students begin working on their proposals, an
exercise which culminates in proposal presentation and defense. The panel of supervisors, basing
on the presentations, decides whether or not the students should proceed to the next step of their
research.
This paper explores the supervisors’ experiences in supervising students conducting research in the
two types of research programmes. It is envisaged that such experiences may help unmask
challenges being encountered by students as well as exposing the students’ limitations in
conducting research. Such information may then be used to design mitigatory strategies, to enable
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postgraduate students to successfully complete their theses and dissertations and generate
information that extends the frontiers of knowledge.
LITERATURE REVIEW
Open and distance learning breaks the geographical barriers, availing educational opportunities to
individuals and communities who for several reasons cannot attend conventional universities,
thereby increasing their life chances (UNESCO, 2002). However, this advantage may come back
to haunt the ODL institutions when it comes to research supervision. Distance between the student
and the supervisor may become an issue, especially when dealing with students in need of constant
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help and monitoring (Moira, 2011). This problem could be compounded by unreliable
telecommunication, network connectivity problems, lack of ICT facilities in some remote areas,
non-availability of electricity (Commonwealth of Learning International, 2001; Yusuf, 2006;
Kashangura, 2011), limited ICT skills in students and supervisors (Ololube, 2006a) low adoption
rate of new technologies by institutions, system malfunctioning (Chirume, 2011) and expenses
incurred by rural-based students travelling to and from the supervisors for consultations.
Research Questions
The study was guided by the following research questions:
Basing on the experiences of supervisors, what are the challenges and limitations being
experienced by postgraduate students in conducting research?
How can the challenges and limitations experienced by students be addressed?
Research Objectives
To use supervisors’ experiences in supervising postgraduate students’ research to unmask
postgraduates students’ challenges and limitations in conducting research.
To explore strategies that the University can adopt in order to ameliorate the predicament
postgraduate students find themselves in when conducting research.
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RESEARCH METHODOLOGY
The study adopted a qualitative methodology, and made use of case study and document analysis
research designs. The methodology and the designs were selected because they afforded the
participants to relive their supervisory experiences, allowing researchers to probe, pursuing how
and why issues (Borgdan and Biklen, 1991; Borg and Gall, 1996). The population consisted of
ZOU lecturers from the Faculty of Arts and Education. 25 lecturers were purposively sampled
from ZOU’s five regional centres. An interview guide was constructed to ensure that the
interviews remained on track.
Face to face interviews were conducted with participants from Harare and Bulawayo regions, while
telephone interviews were employed for participants stationed in Mashonaland West, Matabeleland
South, and Manicaland Regions. Dictaphones were used to record the data. Recorded data were
transcribed verbatim, and taken to participants for verification before data analysis. Data analysis
was based on the grounded theory. Data analysis was preceded by data verification, segmenting,
coding, enumeration, generation of master coding list, and categorizing data into themes and sub-
themes. Data from interviews were complemented by data from minutes of evaluation convocation
for supervisors, reports from proposal defense sessions and PGDE and MEd research projects’
examiners’ reports for the 2010 academic year and semester one of 2011.
Most supervisors agreed that supervising postgraduate students’ research was enjoyable. ‘Seeing
students develop and achieve professionally’ and ‘Observing a student grow into an independent
researcher’ was satisfying. Supervisors described the satisfaction of working with enthusiastic
people and many described the importance of students coming up with new knowledge.
Notwithstanding the above, supervisors were concerned with the time spent on supervision which
was exacerbated by competing demands. Supervisors were cognizant that weaker students needed
more attention. The importance of student characteristics – including persistence and capacity to
work independently were singled out as crucial for successful completion of the
theses/dissertations. Supervisors were comfortable working in their core areas of expertise.
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Despite the supervisors’ enthusiasm in supervision, they pointed out that their experiences show
that most students had a lot of challenges and limitations. These were also evident during
document analysis. Presented and discussed below are some of the challenges and limitations
which frequently surfaced:
Crafting researchable topics: Submissions on this limitation ranged from the topics being too
broad, too narrow, meaningless, and not focused. One supervisor retorted that: ‘. . . on the breadth
of research topics I always advise my students not to bite more than they can chew, neither should
they bite too little, since they may finish chewing while their colleagues are still chewing’. An
example was also highlighted of a topic from a prospective DPhil candidate which was considered
to be too broad; the topic was ‘Land reform elsewhere in the world’. Supervisors indicated that
their first task after being allocated students was to assist them coming up with tentative
researchable topics. As allude to earlier, in ODL distance may limit the effectiveness of the process
in instances where ICT skills of students and supervisors are limited and where internet
connectivity is unreliable.
Developing research proposals: Most supervisors concurred that most students had limitations in
the development of proposals:- ranging from not knowing what to include in the background to the
study and to the ethical considerations, albeit with varying degrees. Most students failed to identify
the gaps in literature their proposed studies were to address. This usually led to poorly formulated
problem statements. Concern was also raised on the ability of students to formulate research
questions/sub-problems, with most questions being what questions. In most cases research
objectives were not SMART. Supervisors’ experiences indicated that while Limitations and
Delimitations were usually included in proposals, their weight fell far short of postgraduate levels.
Limitations involving money and time were given as common examples in most postgraduate
proposals. Yet, as argued by interviewed supervisors, students were expected to come up with
methodological limitations and explanations on how they intended to circumvent the perceived
limitations. Coupled with Limitation shortcomings, delimitation challenges were also pointed out.
The general feeling was that students indicate the physical boundaries/locations and the
participations, without declaring their theoretical focus.
Literature Review: One supervisor lamented that:
Some of my students do not quite understand the purpose and need for a
literature review in research. They are not critical in their review of related
literature, they tend to summarise all they had read instead of highlighting major
points showing strengths and weaknesses and how their present research fills the
gap in research. They also do not know how to structure the chapter on literature
review namely, themes, sub-themes and even chronology of the chapter.
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Most of the supervisors’ experiences indicated that challenges related to literature review were
multiple, and included the following:
students had problems identifying relevant literature;
some could identify the literature, but had problems pruning the literature, i.e. selecting
the literature closest to their investigations;
students not critiquing the methodologies used in the research studies being reviewed;
lack of synthesis of reviewed literature – the chapter on literature review ends up being a
list of what this and that author says, without linking to own research;
reviewing ancient literature sources that could have been overtaken by events;
plagiarism/not acknowledging sources of information;
referencing problems.
Most of the challenges that were mentioned during interviews were also evident in proposal
presentations sessions, as evidenced by comments such as:
The review of literature was not properly done. The candidate dwelt on the
reasons for carrying out a review of related literature, not on the literature itself. .
. . The current review of related literature lacked scholarly content.
The reviewed literature should be extended by including sources found on the
web, especially researches conducted by others and what ground they have
covered. It should not duplicate what other researchers have documented.
The review of related literature needs to be theme based. The whole chapter
needs to be redone, basing on themes.
The cited comments from proposal presentation sessions were in accord with responses from
supervisors who formed the study sample. Information from both sources underscored the
limitations and challenges that were displayed and faced by postgraduate students in conducting
research. In our view, if the supervisors’ experiences are anything to go by, the students’
challenges in literature review affect the quality of their reports in a number of ways, inter alia:
Students miss out on the methodological insights likely to be obtained from reviewed literature.
Secondly, they may not be able to identify the gap in literature that their research will address –
meaning that the capacity of their research to generate new knowledge will be limited. Thirdly,
students may not able to identify a plausible conceptual or theoretical framework to inform their
research. Finally, students may not be able to discuss their findings in a scholarly way.
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The theoretical framework focused on the human capital theory and the social
theory but these two do not cover all the theoretical underpinnings of brain drain.
Methodological issues: Supervisors reiterated that this was probably the Archiles’ heel of most
students. One supervisor quipped:
There are many textbooks on social science methodology that are available to
students. But most are essentially high on principles and concepts, but short on
practical, hands-on suggestions, tips and illustrations. A result of this situation is
that while the typical student can easily define and illustrate a concept, he or she
finds it more difficult translating the concept into its measurable or observable
indicators when actually conducting research.
Methodological limitations have far reaching ramifications on the study (Bogdan and Biklen, 1992;
Borg and Gall, 1996; Kumar, 2005), since findings, interpretations, conclusions and
recommendations are based on the product of research methodology.
Discussion and interpretation of findings: General sentiments were that students normally adopted
surface analysis. It was noted that most students had difficulties cross referencing – using
theoretical or conceptual framework and reviewed literature to buttress or refute their own findings.
Another commonly cited limitation was that most students had problems interpreting the findings –
their discussion of findings usually ended with what will be evident from the data. One supervisor
remarked that:
Another problem that I have noticed is the inability of students to gather, analyse,
and adequately present data in comprehensible manner. This trend often
underscores their limitation in understanding the phenomena being studied and
their ability to articulate to articulate and interpret their observation of the
phenomena. This situation limits in-depth reporting and students’ presentation
ability in spite of all the efforts that might have gone into the data gathering
process.
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In our view, failure to discuss and interpret findings means that all the effort, time and resources
invested by the student will have been wasted. Failure to interpret the findings may result in the
student arriving at incorrect conclusions as well as suggesting inappropriate recommendations. As
alluded to earlier, such shortcomings may result in the generation of information that may not
extend the frontiers of knowledge.
Students underestimating the amount of effort and time required to produce a good research
report: Apart from MPhil and DPhil degrees, all other research projects/dissertations should be
done over two semesters, yet some students will want to undertake their research in one semester.
Some supervisors corroborated this observation. At the end, students produce shoddy work or fail
to meet the submission deadline.
Students not consulting regularly: While not a common occurrence, supervisors reported that in
some cases students do not consult regularly. As pointed out by one supervisor: ‘One of my MEd
students told me that this term I am very busy at school, so I will work on my project next
semester’. While another supervisor said, ‘Last semester, my PGDE student only came to consult
twice. I am worried because she has a lot of weaknesses especially on methodology. Can’t get
through to her because of network problems’. Most supervisors concurred that usually work from
such students will be having a lot of mistakes and inconsistencies. However, some supervisors
pointed out that at times not consulting regularly could be due to circumstances beyond the
students’ control. One supervisor said: ‘In this dollarized economy, and what civil servants take,
frequent trips to town for consultation are a luxury many can hardly sustain’. Yet another
supervisor pointed:
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One of my DPhil students is based in Gokwe, more than 300 km from where I
am based. The student does not have ICT facilities, cell phone connectivity is a
nightmare, postal services are unreliable and he is just a civil servant. Honestly,
expecting such a student to consult regularly, borders on cruelty and student
abuse.
Supervisors explained that there was no homogeneity in students’ challenges and limitations –
meaning that the challenges and limitations experienced by students were not uniform.
CONCLUSIONS
RECOMMENDATIONS
In our view, the challenges and limitations of students in conducting research as unmasked by the
supervisors’ experiences can be ameliorated by some of the following interventions:
The university should conduct research workshops and seminars on the different aspects
of research. The focal point of workshops could be to resource students on research skills,
while seminars could be used to present with opportunities to present their different
aspects of their research to colleagues and supervisors for the purposes of critiquing them,
in a non-threatening platform, different from the evaluative proposal research sessions as
is the case with higher research degrees. It is our view that seminars may be health
discussion forums, generating lots of scholarly debate among students and their
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supervisors. Such an approach may also clear a lot of grey areas in the minds of the
participants (students and their supervisors). Supervisors may also learn a lot from their
students. If attendance levels are high, seminars may provide supervisors with windows to
pip into the personalities of their students and know them better.
The issue of irregular consultations may be solved by coming to some understanding
between both parties on how often students should consult. They do not necessarily have
to always meet face-to-face, they may use online facilities as is usually the case with our
higher degrees.
The university should also consider a system model of research supervision, with set
stages and severe monitoring.
Supervisors should also counsel students and candidates under their supervision. We
recommend that in the initial stages of the research supervision, supervisors discuss with
their students their expectations as well as the effort and commitment required in order to
produce good theses and dissertations.
Students should be encouraged to give colleagues their research work for peer review
before handing it to their supervisors.
There is need for data bases on research that has been conducted in the University and in
other sister universities. The data bases should be accessible to supervisors so that they
can consult them at topic formulation stages, in order to advise those under their
supervision accordingly. This could be complemented by the acquisition of software
capable of detecting plagiarism.
Supervisors can also google out topics brought to them by those under their supervision, to
find out whether or not suggested topics have been done elsewhere.
Supervisors need to be actively engaged in research related activities in which they can
collaborate with their students so that they can perfect their research skills and at the same
time rubbing their research skills on to their students.
While most supervisors have own methodological inclinations, we recommend that they
should have working knowledge of both qualitative and quantitative research methods,
and their respective methods.
We also strongly recommend replication of this study, triangulating methodologies.
Future research should take into cognizance postgraduates’ experiences of being
supervised, for it is the person putting on a tight shoe who knows where it hurts most.
Such an approach will provide the University data from both perspectives, resulting in
well informed intervention strategies.
REFERENCES
Bogdan, R. C. and Biklen, S. K. (1992). Qualitative Research for Education, (2nd edn.), Boston:
Allyn and Bacon.
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Chirume, C. (2011). E-Learning system success: The quest for the user acceptance variable. Paper
presented at Zimbabwe Open University International Research Conference, Harare (16 th-17th June,
2011).
Commonwealth of Learning International. (2001). Building Capacity to Deliver Distance
Education in Nigeria’s Federal University System. Report prepared for the World
Bank(http:siteresources.worldbank.org/NIGERIAEXTN/Resources/capacity_de.pdf) accessed on
13th August 2011.
Gall, M. D. and Borg. W. R. (1996). Educational Research: An Introduction. New York;
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Gwarinda, T. (2010). Candidate – Supervisor relations in knowledge creation. Report on
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Kashangura, (2011). ICT - Impact on the Knowledge Marketplace. Paper presented at Zimbabwe
Open University International Research Conference, Harare (16th-17th June, 2011).
Moira, P. (2011). Developing Supervision. (http://universitymaze.com/?q=Off-
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Ololube, N. P. (2005). School Effectiveness and Quality Improvement: Quality Teaching in
Nigerian Secondary Schools. The African Symposium, Vol.5, No.4, pp.17-31.
Pearce, L. (2005). How to Examine a Thesis. New York Society for Research into Higher
Education and Open University.
UNESCO (2002). Open and Distance Learning: Trends, Policy and Strategy Considerations.
http://www.scrib.com/doc/20177079/Open-Learning-Distance-Education. (accessed on 21st
July, 2011).
Wakeford, J. (2011). PhD Research Supervision.
(http://www.jwelford.demon.co.uk/brainwaremap/super.html) accessed on 12th August, 2011.
Yusuf, M. O. (2006). Problems and Prospects of Open and Distance Education in Nigeria.
Turkish online Journal of Distance Education, Vol.7, No.1, pp.22-29.
AUTHORS’ BIO-DATA
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