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CV Bruno Barretto - en
CV Bruno Barretto - en
CV Bruno Barretto - en
bbarretto3101@gmail.com
Bruno de Almeida Barretto
Bilingual Administrative Assistant
www.linkedin.com/in/bruno-de- Rio de Janeiro, Brazil
almeida-barretto-195a111a4
(LinkedIn)
Summary
Top Skills Customer Service Representative dedicated to providing quality
Negociação care for ultimate customer satisfaction. Proven ability to establish
Comunicação and maintain excellent communication and relationships with clients.
Retenção de clientes Adept in general accounting and finance transactions. Dedicated
to identifying customer needs and delivering effective solutions
Languages to all problems. Excellent time management skills combined with
Francês (Elementary) a superior knowledge of the customer service industry. Bilingual,
Inglês (Native or Bilingual) hardworking, and ready to join my next team.
Experience
Innov Rio
1 year 5 months
Commercial Assistant
March 2023 - Present (7 months)
Rio de Janeiro, Brasil
Administrative Backoffice;
Maintenance planning and control;
Control and Improvement of customer service;
Service Logistics;
Maintenance tickets control;
Contact with local suppliers;
In-Store audit;
Managements reports;
Analyze and control of improvements;
New customers prospection;
Customer Portfolio Management;
Google Ads Management;
Account manager;
Time sheet and payroll management;
Bank Reconciliation;
Office maintenance.
Administrative Backoffice;
Bilingual Support;
Foreign Trades;
Importation and Exportation;
Opening and maintaining opportunities;
Quotation precification (National, international and ExWorks);
After sales;
Invoice insuance;
Account manager;
Delivery logistics (National, international and ExWorks);
Stock logistic and maintenance;
Main point of contact between Brazil x UK (HQ) and other offices (Scotland,
Australia, Singapore and UAE);
Contact with local suppliers;
Social Media administration;
New Employees trainer;
New Customers Prospection
Accounts manager;
Typing orders and entry @ SAP E-Commerce;
E-mail manager;
Material quotation for customers;
Customer registration @ CRM Salesforce;
Company booth representative at conventions;
Computer maintenance;
Personal directors assistant;
High value handling;
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Administrative Assistant
February 2015 - January 2016 (1 year)
Rio de Janeiro, Brasil
Administrative Backoffice;
Responsible for the invoices organization and distribution inside the office;
Delivery and collection of documents at the restaurant branch offices;
Main point-of-contact between HQ and branches;
High value handling;
Personal directors assistant
Contax S.A
Telemarketing
September 2014 - January 2015 (5 months)
Rio de Janeiro, Brasil
Atento Brasil
Telemarketing
March 2014 - August 2014 (6 months)
Rio de Janeiro, Brasil
Education
Estácio
Trancado, I.T · (2018 - 2018)
Colégio Wakigawa
High School · (2010 - 2012)
Colégio Pedro II
Elementary School · (2000 - 2010)
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