Managerial Competency Development Sem 1my Assignment

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The phrase “acting in context” connects to which of the following concepts:

a.
the Two Factor theory of emotions
b.
emoting
c.
the James-Lange theory of emotions
d.
EI
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The correct answer is: emoting
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Which of the following is an example of emoting in infancy?
a.
a newborn cries because he or she is tiredb.
an infant smiles at a caregiver and the caregiver continues playing with the infant
c.
newborn laughs at a social stimulus
d.
a caregiver feeds and infant who is hungry
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The correct answer is: an infant smiles at a caregiver and the caregiver continues playing with the
infant
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To be successful, business ethics training programs need to:
a.
educate employees on formal ethical frameworks and models of ethical decision making
b.
be limited to upper executives
c.
focus on personal opinions of employeesd.
promote the use of emotions in making tough ethical decisions
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The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision
making
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Identification and definition of a problem
a.
is the first step of decision making.
b.
is the final step of problem solving.
c.
cannot be done until alternatives are proposed.
d.
requires consideration of multiple criteria.
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The correct answer is: is the first step of decision making.Question 5
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The type of leadership style in which the leader seeks input from those working under him/her is
called
_________
a.
Directing style of leadership
b.
Participative style of leadership
c.
Consultative style of leadership
d.
Delegating style of leadership
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The correct answer is: Consultative style of leadership
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Question textParticipative leadership has which of the following characteristics
a.
Employs a clear chain of command
b.
Seeks to involve staff in the decision making process
c.
Takes the view that rewards and punishment motivate staff
d.
Believe success arises from leaders and staff working together
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The correct answer is: Seeks to involve staff in the decision making process
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Which of the following statements is most appropriate to describe deontological ethics?
a.
The central idea is that right and wrong are relative to time and circumstanceb.
The central idea is that an adherence to the codes prescribed under the duty one is employed in
makes
for the right action
c.
The central idea is that the right or wrong consideration is what makes the act right or wrong, other
things being equal
d.
The central idea is that right and wrong are determined by humans according to their subjective
conscience
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The correct answer is: The central idea is that the right or wrong consideration is what makes the act
right or wrong, other things being equal
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Feedback Reaction is ____ stage of idea generation process
a.
4
b.
6c.
5
d.
7
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The correct answer is: 4
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Leadership is often more associated with _________
a.
consistency
b.
change
c.
planning
d.
paperworkFeedback
The correct answer is: change
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If business is to operate in a society which is full of diverse and complicated problems, it may have
a.
Little chance of success
b.
Great chance of success
c.
No relation with success or failure
d.
Little chance of failure
Feedback
The correct answer is: Little chance of success
________ is a strategy of introducing the dataa.
Reverse thinking
b.
Synectic
c.
Mind mapping
d.
Brainstorming
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The correct answer is: Brainstorming
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Innovation is Development is being available to original thoughts and approaches.
a.
True
b.
FalseFeedback
The correct answer is: True
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Which of the following is the most appropriate definition of “practice” vis a vis professional ethics?
a.
“practice” is a cooperative arrangement to pursue the goods that are internal to a structured
communal
life
b.
“practice” is symbolic of the humble admission that humans can never know and learn enough
c.
“practice” is an endeavor to achieve excellence by incessant repetition
d.
“practice” is the application of knowledge into real time problems
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The correct answer is: “practice” is a cooperative arrangement to pursue the goods that are internal
to a
structured communal life
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The leadership theory study leaders behaviour is _____.
a.
Behavioral theory.
b.
Trait theory.
c.
Flowers theory.
d.
Managerial grid.
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The correct answer is: Behavioral theory.
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Because leading is one of the four basic managerial functions, _____ leaders.a.
some managers should be
b.
All managers are
c.
All managers should be
d.
some managers are
Feedback
The correct answer is: All managers should be
In one cross-cultural study on self-regulation Boyer discovered all the following EXCEPT:
a.
parents believed the child’s native language was useful in teaching children self-regulation
b.
parents believed preschool should be an extension of the home
c.
parents believed teachers should reinforce family values at preschoold.
parents believed teachers were better role models than caregivers
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The correct answer is: parents believed teachers were better role models than caregivers
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In consultative style of leadership, the _______ is the final decision maker.
a.
Co-founder
b.
Workforce
c.
Leader
d.
Founder
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The correct answer is: Leader
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Which of the following is capable of doing maximum good to society?
a.
Ethics
b.
Laws & regulations
c.
professional management
d.
Business success
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The correct answer is: Ethics
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Which style of management would be most effective in an emergency situation?a.
democratic
b.
dictatorial style
c.
autocratic style.
d.
laissez-faire
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The correct answer is: autocratic style.
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Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
All of these
b.Companies should be held accountable for political effects of their actions
c.
Companies should be held accountable for economic effects of their actions
d.
Companies should be held accountable for social effects of their actions
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The correct answer is: All of these
Which of the following statements best captures the nature of leadership as it should be for your
business to ensure your continued future success?
a.
Leader focus on setting direction, align people with a shared vision and motivating people
b.
Leaders focus on budgeting, aligning people with a shared vision and solving problems
c.
All of these
d.
Leaders focus on motivating people, planning and organizing and staffing
FeedbackThe correct answer is: Leader focus on setting direction, align people with a shared vision
and
motivating people
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____________ for thought creation is the point at which various thoughts are consolidated, utilizing
various components of each to make an entirety
a.
Advantageous Thought
b.
Issue Arrangement
c.
Progressive Thought
d.
Subsidiary Thought
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The correct answer is: Advantageous Thought
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Which of the following is an autocratic style of leadership?
a.
Consultative style of leadership
b.
Directing style of leadership
c.
Participative style of leadership
d.
Delegating style of leadership
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The correct answer is: Directing style of leadership
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What is business ethics?
a.Ethical processes businesses use in order to achieve a good ethical standard
b.
Ethics that can be applied to an organization's practices
c.
The study of business situations, activities, and decisions where issues of right and wrong are
addressed
d.
The study of business situations, activities, and decisions where issues of right and wrong are
addressed
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The correct answer is: The study of business situations, activities, and decisions where issues of right
and
wrong are addressed
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____________ is imperative to have the option to construct and keep up associations with others.
a.
conflict management skills
b.
Building Bondsc.
Change Management Skills
d.
Leadership skills
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The correct answer is: Building BondsA
leader exercises his power over his followers because of his position held in the. Organizational
hierarchy is ____.
a.
democratic leader.
b.
institutional leader.
c.
autocratic style.
d.
liberal leader.
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The correct answer is: institutional leader.
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A leader who serves as the head of the family and treats his followers like his family members is
____.
a.
paternalistic leader.
b.
institutional leader.
c.
intellectual leader.
d.
liberal leader.
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The correct answer is: paternalistic leader.
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Which of the following is the first step in the ethical decision-making process?a.
Soliciting the opinions of others in the work group and overall business
b.
Applying a personal moral philosophy
c.
Being socialized into the firm's corporate culture
d.
Recognizing that an issue requires an individual or work group to make a choice that ultimately will
be
judged by stakeholders as right or wrong
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The correct answer is: Recognizing that an issue requires an individual or work group to make a
choice
that ultimately will be judged by stakeholders as right or wrong
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“------------ are social inventions for accomplishing goals through group efforts”
a.
leadership
b.organization
c.
management
d.
behaviour
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The correct answer is: leadership
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_______ occurs when leaders integrate their values into the company’s system.
a.
Value congruence
b.
Intuition
c.
Visiond.
Self – understanding
Feedback
The correct answer is: Value congruence
Charisma and enthusiasm are traits that have been found to consistently differentiate leaders from
nonleaders.
a.
True
b.
False
Feedback
The correct answer is: False
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Which of the following assumption about moral behavior is reasonably justified?
1) Most people will behave morally if the socialization process has successfully inculcated the right
values
2) Some people will behave more morally than others even if they have been under the same
socialization process
3) Social situations provide the best stimulus to moral action or inaction; i.e. social pressure
determines
moral action/inaction.4) Socialization has no role in developing moral values
a.
2 and 3
b.
1, 2, Ans 3
c.
1, 2, 3 and 4
d.
1 and 4
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The correct answer is: 1, 2, Ans 3
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Which of the following is an example of an area where business ethics apply?
a.
None of theseb.
Conduct of international operations
c.
In the personal life of staff
d.
Nowhere
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The correct answer is: Conduct of international operations
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Design Thinking typically helps in _______
a.
Operational efficiency
b.
Innovation
c.
Data Analyticsd.
Financial Planning
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The correct answer is: Innovation
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Design Thinking is:
a.
Asking users to solve problems
b.
Thinking about design
c.
Defining, framing and solving problems from users' perspectives
d.
Designing ways in which people think
Feedback
The correct answer is: Defining, framing and solving problems from users' perspectivesWhich of the
following is not a kind of leadership skill required for effective leadership?
a.
Intuition
b.
Empowerment
c.
Vision
d.
Threat
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The correct answer is: Threat
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Which of the following descriptions best describes the principle concerning professional ethics?
a.
Professional duties must be judged by ethical standards independent of time, place and
circumstanceb.
Judging professional duties always involves reciprocal adjustment between ends and means
c.
Professional duties must be judged only by what they achieve in line with the ends prescribed by the
ideals of business
d.
Professional duties must by nature be strictly deontological, i.e. – the ends must not come at the
cost of
the means
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The correct answer is: Judging professional duties always involves reciprocal adjustment between
ends
and means
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______________ depends on a more seasoned instrument known as the Self-Assessment
Questionnaire
and includes having individuals who know the individual offer evaluations of that individual's
capacities
in a few distinctive enthusiastic abilities
a.
ESCI
b.MSCEIT
c.
None of these
d.
Both MSCEIT & ESCI
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The correct answer is: ESCI
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A leader forces his followers to work had and penalizes them is ____.
a.
positive style.
b.
negative style.
c.
democratic style.d.
autocratic style.
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The correct answer is: negative style.
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Morals are virtues in real life.
a.
False
b.
True
Feedback
The correct answer is: True
Which of the following statements is true in respect to ‘business ethics’?
a.
The common view of business as being amoral and therefore the need for a separate discourse of
“ethics” in which to hold business morally accountable
b.That business by nature is accountable to the institutions of government only and that by nature
covers
all forms of accountability, including ethical accountability
c.
That business must be see only as a profit oriented enterprise and business ethics is an oxymoron
d.
That the only way to make up for the ethical lapse in businesses is by imposing higher taxes on them
Feedback
The correct answer is: The common view of business as being amoral and therefore the need for a
separate discourse of “ethics” in which to hold business morally accountable
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Which of the below is an example of autocratic leadership?
a.
“Everybody will fall in at 1400 hour sharp.
b.
I need your feedback before I make decision. Please speak out.
c.
All of thesed.
We can go to the zoo or bird park for this outing. I am OK with anything.
Feedback
The correct answer is: “Everybody will fall in at 1400 hour sharp.
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In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in
dynamic interaction, however a definitive dynamic force rests with the pioneer
a.
democratic
b.
laissez-faire
c.
Dictatorial authority
d.
Bureaucratic
Feedback
The correct answer is: democraticQuestion 44
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_________________ splits from conventional idea and makes a pristine viewpoint
a.
Progressive thought
b.
Advantageous thought
c.
Imaginative development
d.
Philosophical thought
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The correct answer is: Progressive thought
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Question textRegarding leadership, which statement is false?
a.
Leadership does not necessarily take place within a hierarchical structure of an organization
b.
Not every leader is a manager
c.
All of these
d.
When people operate as leaders their role is always clearly established and defined
Feedback
The correct answer is: When people operate as leaders their role is always clearly established and
defined
◄ Previous page
The term emoting refers to:
a.
the universal experience of emotion
b.
the cultural specific experience of emotion
c.the embeddedness of emotions and social relationships
d.
emotional intelligence
Feedback
The correct answer is: the embeddedness of emotions and social relationships
Question 47
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The decision making process includes implementation and evaluation of the decision.
a.
False
b.
True
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The correct answer is: False
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Question textWhich of the following is false regarding Participative Style of Leadership?
a.
Leader doesn’t assign any task to its workforce
b.
Leader provides guidance during the work process
c.
Leader makes decision based on the conclusions made by the workforce
d.
Leader assigns work to the workforce
Feedback
The correct answer is: Leader doesn’t assign any task to its workforce
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The leader who excels as a leader because of his superior knowledge is ___-.
a.
democratic leader.b.
institutional leader.
c.
liberal leader.
d.
intellectual leader.
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The correct answer is: intellectual leader.
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Michaela is angry because she was not able to get tickets to her favorite reality show. Anger is which
type of emotion?
a.
ego-focused emotion
b.
other focused emotion
c.
socially engaging negative emotiond.
socially engaging positive emotion
Feedback
The correct answer is: ego-focused emotion
________ is more durable & persuasive relationship
a.
Coordination
b.
Cooperation
c.
Collaboration
d.
None of these
Feedback
The correct answer is: Collaboration
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Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of self-regulation connects to:
a.
pursuing goals that help the self adjust to the needs of others
b.
pursuing goals that foster independence
c.
pursuing goals that foster personal interests
d.
pursuing goals that foster self-esteem
Feedback
The correct answer is: pursuing goals that help the self adjust to the needs of others
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Unethical behaviour is often triggered by
a.
pressure from higher management to achieve goalsb.
Both (b) & (c)
c.
a system of checks and balances
d.
an organizational atmosphere that condones such behaviour
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The correct answer is: Both (b) & (c)
Question 54
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Ethical leadership means the following under corporate governance
a.
believing that institutional sustainability comes first
b.
foster a climate of trust and candor
c.establish board room relationships based on trust
d.
there is no such thing as ethical leadership
Feedback
The correct answer is: foster a climate of trust and candor
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The corporate governance structure of a company reflects the individual companies’:
a.
Legal and business system
b.
Cultural and economic system
c.
Social and regulatory system
d.
All of these
FeedbackThe correct answer is: All of these
Which of the following statements concerning the rational and emotional aspects of leadership is
false?
a.
Aroused feelings can be used either positively or negatively
b.
Good leadership involves touching others' feelings
c.
Leadership includes actions and influences based only on reason and logic
d.
Leaders can use rational techniques and/or emotional appeals in order to influence followers
Feedback
The correct answer is: Good leadership involves touching others' feelings
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As the new manager explained the recent sales trend, others began to wonder if he really knew
what he
was talking about. Their doubt relates to the dimension of trust.
a.
integrityb.
competence
c.
openness
d.
loyalty
Feedback
The correct answer is: competence
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Team leaders' responsibilities include coaching, facilitating, handling disciplinary problems,
reviewing
team/individual performance, training, and communication.
a.
True
b.
False
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The correct answer is: TrueQuestion 59
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Men tend to use a more democratic leadership style than women.
a.
False
b.
True
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The correct answer is: False
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In what situation would it be helpful to have emotional intelligence?
a.
Volunteering for Red Cross
b.Before a big test at school
c.
Convincing your friend to hang out with you
d.
Fighting with your younger sibling
Feedback
The correct answer is: Volunteering for Red Cross
Early Leadership trait research looked to find characteristics that might ___
a.
define charisma
b.
distinguish ordinary leaders from great leaders
c.
identify the physical traits of leaders
d.
differentiate leaders from non leaders
Feedback
The correct answer is: differentiate leaders from non leaders
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The ethical dilemma of choosing between two rights refers to
a.
choosing between the two types of sexual harassment
b.
deciding to offer a bribe or lose out on an important opportunity
c.
deciding which of two employee rights is the most important
d.
choosing between the lesser of two evils
Feedback
The correct answer is: choosing between the lesser of two evils
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____________ comes from our natural propensity when confronted with misfortune to have
compelling
feelings, which exceed the good feelings related with acquirea.
Information Overdose Trap
b.
Anchoring Trap
c.
Suck Cost Trap
d.
Status Quo Trap
Feedback
The correct answer is: Suck Cost Trap
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Teaching Ethics in Business schools will
a.
Increase awareness about ethics
b.All of these
c.
Make future manager aware of implications of unethical practices
d.
Make managers sensitive to ethical issues
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The correct answer is: All of these
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Emotions are:
a.
behavioral changes to experiences in our environment
b.
subjective responses to experiences in our environment
c.
objective responses to experiences in our environmentd.
physiological changes to experiences in our environment
Feedback
The correct answer is: subjective responses to experiences in our environmentThe Iowa studies
indicated that this was the most successful leadership style.
a.
commination of autocratic and laissez-faire
b.
autocratic style.
c.
laissez-faire
d.
democratic style.
Feedback
The correct answer is: commination of autocratic and laissez-faire
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The process of decision making is more limited than that of problem solving.a.
False
b.
True
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The correct answer is: True
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Imagination involves all five senses as well as emotions.
a.
True
b.
False
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The correct answer is: True
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Which of the following factors encourage good ethics in the workplace?
a.
fair treatment to employees at all levels
b.
transparency
c.
Both (b) & (c)
d.
bribe
Feedback
The correct answer is: Both (b) & (c)
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Which among the following are principle concerns with ‘professional ethics’ 1) To study ethical
dilemmas in professions by application of moral theory 2) The study of unique moral obligations
created
by special social roles 3) The practice and consultancy of ethics by a trained professional ethicist 4)
The
ethical challenges of a professional lifestyle Which of the following are correct?
a.1 and 2
b.
1 and 4
c.
2 and 3
d.
1, 2, 3 and 4
Feedback
The correct answer is: 1 and 2_____________ called circumstances and logical results thinking,
inductive
thinking utilizes the granular perspective.
a.
Critical thinking
b.
Abductive thinking
c.
Deductive thinking
d.
Inductive thinking
FeedbackThe correct answer is: Inductive thinking
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All unethical practices are illegal.
a.
False
b.
True
Feedback
The correct answer is: False
Question 13
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For analyzing a problem, decision-makers should study
a.
Its qualitative aspectsb.
Both qualitattive and quantitative aspects
c.
Its quantitative aspects
d.
None of these
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The correct answer is: Both qualitattive and quantitative aspects
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Values and ethics shape the
a.
Corporate discipline
b.
Corporate culture
c.
Corporate unityd.
Corporate differences
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The correct answer is: Corporate culture
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If have just become a member of an athletic team and experiencing a sense of belonging and
friendliness. You will most likely experience which type of emotion?
a.
socially disengaging positive emotion
b.
socially engaging negative emotion
c.
socially disengaging negative emotion
d.
socially engaging positive emotion
FeedbackThe correct answer is: socially engaging positive emotionIn this style of leadership, the
pioneers
carefully hold fast to the authoritative principles and approaches.
a.
democratic
b.
Bureaucratic
c.
Dictatorial authority
d.
laissez-faire
Feedback
The correct answer is: Bureaucratic
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____________ is a strategy of introducing the data
a.
Reverse Thinkingb.
Mind Mapping
c.
Brainstorming
d.
SCAMPER
Feedback
The correct answer is: Mind Mapping
Question 18
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Business ethics deals primarily with
a.
social responsibility
b.
being unfair to the competition
c.
moral obligationsd.
the pricing of products and services
Feedback
The correct answer is: moral obligations
Question 19
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We are self-aware when:
a.
we recognize a physical action
b.
we are honest
c.
. we recognize a feeling or emotion
d.
we can speak our mind
Feedback
The correct answer is: . we recognize a feeling or emotionQuestion 20
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____________ are thoughts which have been circumstantially evolved without the expectation of
the
designer
a.
Progressive Thought
b.
Fortunate revelation
c.
Advantageous Thought
d.
Subsidiary Thought
Feedback
The correct answer is: Fortunate revelation
__________ comes from our inclination to give a lot of weight to confirm that underpins a view we
as of
now have and insufficient load to opposing proof
a.
Information Overdose Trapb.
Suck Cost Trap
c.
Anchoring Trap
d.
Confirming Evidence Trap
Feedback
The correct answer is: Confirming Evidence Trap
Question 22
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_____________ is a technique that permits you to think all the more extensively about your test
a.
Revolution
b.
Re-express
c.All of these
d.
Random Links
Feedback
The correct answer is: Random Links
Question 23
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___________ is increasing Leadership rapidly
a.
Strategy
b.
Control
c.
Getting others to follow
d.
Command
FeedbackThe correct answer is: Getting others to follow
Question 24
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If you face an ethical dilemma, what should be your first step to resolve the issue?
a.
Check your facts
b.
None of these
c.
Contact the regulators
d.
Stay quiet
Feedback
The correct answer is: Check your facts
Question 25
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Unethical behaviour is often triggered by
a.
pressure from higher management to achieve goals
b.
Both (b) & (c)
c.
an organizational atmosphere that condones such behaviour
d.
a system of checks and balances
Feedback
The correct answer is: Both (b) & (c)Decision criteria
a.
are the ways to evaluate the choices faced by the decision maker.
b.
must be unique for a problem.
c.
are the problems faced by the decision maker.d.
are the choices faced by the decision maker.
Feedback
The correct answer is: are the ways to evaluate the choices faced by the decision maker.
Question 27
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Which leadership style tends to centralize authority and make unilateral decisions?
a.
laissez-faire
b.
democratic
c.
autocratic style.
d.
dictatorial style
Feedback
The correct answer is: autocratic style.Question 28
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Danica lives in a home with caregivers who want her to acquire a connectedness to others and social
harmony. It is likely that her caregivers will use socialization practice that reinforce which type of
emotions?
a.
other focused emotion
b.
socially disengaging positive emotion
c.
socially disengaging negative emotion
d.
ego-focused emotion
Feedback
The correct answer is: other focused emotion
Question 29
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Emotion regulation relates to:
a.
how we process, manage, and adjust our emotions
b.
how we adjust our behavior to particular situations
c.
how we learn to act in context
d.
how we adjust our emotional experiences in particular situations
Feedback
The correct answer is: how we adjust our emotional experiences in particular situations
Question 30
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Not all leaders are managers, no rare all managers leaders.
a.
Trueb.
False
Feedback
The correct answer is: TrueLeadership may not always be important in an organization.
a.
True
b.
False
Feedback
The correct answer is: True
Question 32
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A democratic-participative leader gathers information from employees but makes the final decision
alone.
a.
False
b.
TrueFeedback
The correct answer is: False
Question 33
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_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective
a.
None of these
b.
Logical Reasoning
c.
Deductive Reasoning
d.
Inductive Reasoning
Feedback
The correct answer is: Inductive Reasoning
Question 34
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Question text
Women tend to use a more style of leadership.
a.
democratic
b.
autocratic
c.
directive
d.
laissez-faire
Feedback
The correct answer is: democratic
Question 35
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Ethical behaviour is a matter of
a.Juggling standards and business needs
b.
Obeying the rules
c.
Acting on a considered judgement
d.
None of these
Feedback
The correct answer is: Acting on a considered judgement
Question 36
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_____________ dismisses the need for common sense and holds no imperatives
a.
Advantageous Thought
b.
Fortunate revelationc.
Progressive Thought
d.
Imaginative development
Feedback
The correct answer is: Imaginative development
Question 37
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Emotional intelligence is different from other intelligences in that …
a.
it is a new type of intelligence
b.
it is a set of skills
c.
it can be measured using tests easily
d.
the focus is on emotional reasoning, ability and knowledgeFeedback
The correct answer is: the focus is on emotional reasoning, ability and knowledge
Question 38
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Decision making is (simplistically) typically described as which of the following?
a.
putting preferences on paper
b.
processing information to completion
c.
deciding what is correct
d.
choosing among alternatives
Feedback
The correct answer is: choosing among alternatives
Question 39
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Question text
The vision of a leader is crucial during times when the customer needs change.
a.
False
b.
True
Feedback
The correct answer is: True
Question 40
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Question text
The factors causing ethical behaviour in business are
a.
All of these
b.
Government policies
c.Public awareness
d.
Government law
Feedback
The correct answer is: All of theseAll decision-making power is centralized in the leader is under
____.
a.
autocratic style.
b.
institutional leader.
c.
democratic leader.
d.
liberal leader.
Feedback
The correct answer is: autocratic style.
Question 42
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Question textA (n) ________ is a problem, situation, or opportunity requiring an individual, group, or
organization to
choose among several actions that must be evaluated as right or wrong.
a.
Crisis
b.
Indictment
c.
Ethical Issues
d.
Fraud
Feedback
The correct answer is: Ethical Issues
Question 43
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In this styles of leadership, the pioneer thoroughly confides in their representatives/group to play
out
the actual work.
a.
laissez-faireb.
Bureaucratic
c.
democratic
d.
Dictatorial authority
Feedback
The correct answer is: laissez-faire
Question 44
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A democratic participate leader ____.
a.
shares the final decision without input
b.
makes the final decision without input
c.seeks input but makes the final decision by oneself
d.
seeks input and shares the final decision
Feedback
The correct answer is: seeks input and shares the final decision
Question 45
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Leaders are ______________
a.
Individual people, while leadership is a process.
b.
the first step in the leadership process
c.
the final step in the leadership process
d.
the first step in the leadership process
FeedbackThe correct answer is: Individual people, while leadership is a process.
To be successful, business ethics training programs need to:
a.
focus on personal opinions of employees
b.
be limited to upper executives
c.
promote the use of emotions in making tough ethical decisions
d.
educate employees on formal ethical frameworks and models of ethical decision making
Feedback
The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision
making
Question 47
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One of the abilities a manager needs to be successful is the ability to match leadership style to the
work
situation, which is necessary because of three concerns. These are:
a.Interpersonal relationships, worker/task maturity, orders & directives.
b.
Workers, communication style, social activities
c.
Manager accessibility, training, task.
d.
Task, interpersonal relationships, worker/task maturity.
Feedback
The correct answer is: Task, interpersonal relationships, worker/task maturity.
Question 48
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Decision alternatives
a.
should be identified before decision criteria are established.
b.
are limited to quantitative solutionsc.
are evaluated as a part of the problem definition stage.
d.
are best generated by brain-storming.
Feedback
The correct answer is: should be identified before decision criteria are established.
Question 49
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Empathy is the ability to understand what others are feeling.
a.
True
b.
False
Feedback
The correct answer is: True
Question 50
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First level and second level outcomes, expectancy, valence and instrumentalists are the four
important
variables of the achievement motivation theory.
a.
True
b.
False
Feedback
The correct answer is: FalseUCD is an iterative plan measure in which architects center around the
clients and their necessities in each period of the plan cycle
a.
False
b.
True
Feedback
The correct answer is: True
Question 52
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Standards that decided, what kind of conduct employees of organization should possessa.
procedural justice
b.
descriptive justice
c.
distributive justice
d.
Ethics
Feedback
The correct answer is: Ethics
Question 53
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Which of the following is an advantage of ethical corporate behaviour?
a.
All of these
b.Customer loyalty
c.
Employee retention
d.
Positive work environment
Feedback
The correct answer is: All of these
Question 54
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Question text
______________ is a cooperative choice making strategy that centers around guaranteeing full
thought
of choices.
a.
Nominal Group Techniques
b.
Brainstorming
c.
Delphi Techniquesd.
Dialectical Inquiry
Feedback
The correct answer is: Dialectical Inquiry
Question 55
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Ideation is the innovative cycle of creating, creating, and conveying groundbreaking thoughts, where
a
thought is perceived as an essential component of figured that can be either visual, cement, or
unique.
a.
True
b.
False
Feedback
The correct answer is: True
Which of the following descriptions best describes the principle concerning professional ethics?
a.
Professional duties must be judged by ethical standards independent of time, place and
circumstance
b.Professional duties must by nature be strictly deontological, i.e. – the ends must not come at the
cost of
the means
c.
Judging professional duties always involves reciprocal adjustment between ends and means
d.
Professional duties must be judged only by what they achieve in line with the ends prescribed by the
ideals of business
Feedback
The correct answer is: Judging professional duties always involves reciprocal adjustment between
ends
and means
Question 57
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Mrs. Biswas has been leading business manager in the world of business and has established her
credentials in a world dominated by men. She has primarily worked in the industry and has extensive
knowledge of the field. She recently started her own cosmetics firm and has decided to make sure
that
females find adequate representations in her company. In her experiences in the cosmetic industry,
she
has generally seen that the sales and marketing wings of most companies are dominated by men.
Keeping this in mind, she has decided to employ at least 50% females in the sales and marketing
department of her company. Which of the following could be the most serious issue that Mrs.
Biswas
might face with her decision?
a.
Men are better at sales than females.b.
The job might have travel requirements that might pose a challenge for females.
c.
It is not necessary that females wish to take up these roles.
d.
Females have an intrinsic understanding of the use of cosmetics that men do not have.
Feedback
The correct answer is: The job might have travel requirements that might pose a challenge for
females.
Question 58
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A in SCAMPER stands for ________-
a.
Align
b.
Alter
c.
Affectd.
Adapt
Feedback
The correct answer is: Adapt
Question 59
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You disappointed your caregivers when you did not behave appropriately at a family dinner. You
experienced guilt at that moment. Guilt is which type of emotion?
a.
socially disengaging negative emotion
b.
socially engaging positive emotion
c.
socially disengaging positive emotion
d.
socially engaging negative emotion
Feedback
The correct answer is: socially engaging negative emotionQuestion 60
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Ethics is important for
a.
Top management
b.
All of these
c.
Non-managerial employees
d.
Middle-level managers
Feedback
The correct answer is: All of theseWhich of the following is capable of doing maximum good to
society?
a.
Ethics
b.Laws & regulations
c.
professional management
d.
Business success
Feedback
The correct answer is: Ethics
Question 2
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In consultative style of leadership, the _______ is the final decision maker.
a.
Co-founder
b.
Leader
c.
Workforced.
Founder
Feedback
The correct answer is: Leader
Question 3
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In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in
dynamic interaction, however a definitive dynamic force rests with the pioneer
a.
laissez-faire
b.
democratic
c.
Dictatorial authority
d.
Bureaucratic
Feedback
The correct answer is: democratic
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In what situation would it be helpful to have emotional intelligence?
a.
Volunteering for Red Cross
b.
Convincing your friend to hang out with you
c.
Fighting with your younger sibling
d.
Before a big test at school
Feedback
The correct answer is: Volunteering for Red Cross
Question 5
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Early Leadership trait research looked to find characteristics that might ___a.
distinguish ordinary leaders from great leaders
b.
define charisma
c.
differentiate leaders from non leaders
d.
identify the physical traits of leaders
Feedback
The correct answer is: differentiate leaders from non leadersThe use of decision models
a.
None of the above
b.
Reduces the scope of judgement & intuition known with certainty in decision-making
c.
Require the use of computer software
d.Is possible when the variables value is known
Feedback
The correct answer is: None of the above
Question 7
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First level and second level outcomes, expectancy, valence and instrumentalists are the four
important
variables of the achievement motivation theory.
a.
False
b.
True
Feedback
The correct answer is: False
Question 8
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In this method workers can keep away from the circumstance when individuals do exploitative
conduct
and legitimize it by simply saying 'it isn't actually unlawful'a.
Incorporate Ethical Concepts
b.
Training programmes
c.
Agenda Methods
d.
Code of ethics
Feedback
The correct answer is: Agenda Methods
Question 9
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____________ is imperative to have the option to construct and keep up associations with others.
a.
conflict management skills
b.
Change Management Skillsc.
Building Bonds
d.
Leadership skills
Feedback
The correct answer is: Building Bonds
Question 10
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Feedback Reaction is ____ stage of idea generation process
a.
6
b.
5
c.
4
d.7
Feedback
The correct answer is: 4It is a conventional interaction with a big picture perspective
a.
Logical Reasoning
b.
Deductive Reasoning
c.
None of these
d.
Inductive Reasoning
Feedback
The correct answer is: Deductive Reasoning
Question 12
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Values and ethics shape the –
a.Corporate unity
b.
Corporate culture
c.
Corporate differences
d.
Corporate discipline
Feedback
The correct answer is: Corporate culture
Question 13
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When a conflict arises between two employees, what first step might a leader take?
a.
All of these
b.
Step back and encourage employees to resolve the conflict themselves- so they will learn how to
resolve
conflicts on their own and handle future issuesc.
Step out of the “field of action “ for a moment, to gain insights into the nature of the conflict.
d.
Step in and quickly help employees mediate the conflict- to avoid any unnecessary escalation
Feedback
The correct answer is: Step out of the “field of action “ for a moment, to gain insights into the nature
of
the conflict.
Question 14
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All decision-making power is centralized in the leader is under ____.
a.
institutional leader.
b.
liberal leader.
c.
democratic leader.
d.
autocratic style.Feedback
The correct answer is: autocratic style.
Question 15
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Ego-focused emotions relate to:
a.
physical and social settings
b.
other people’s needs and wants
c.
external traits and abilities
d.
personal attributes, goals, wants, and needs
Feedback
The correct answer is: personal attributes, goals, wants, and needs____________ comes from our
natural propensity when confronted with misfortune to have compelling feelings, which exceed the
good feelings related with acquire
a.Anchoring Trap
b.
Suck Cost Trap
c.
Status Quo Trap
d.
Information Overdose Trap
Feedback
The correct answer is: Suck Cost Trap
Question 17
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All of the following shape emoting EXCEPT:
a.
language
b.
culturec.
power
d.
gender roles
Feedback
The correct answer is: language
Question 18
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Which of the following statements best captures the nature of leadership as it should be for your
business to ensure your continued future success?
a.
Leader focus on setting direction, align people with a shared vision and motivating people
b.
Leaders focus on budgeting, aligning people with a shared vision and solving problems
c.
Leaders focus on motivating people, planning and organizing and staffing
d.
None of theseFeedback
The correct answer is: Leader focus on setting direction, align people with a shared vision and
motivating people
Question 19
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As the new manager explained the recent sales trend, others began to wonder if he really knew
what he
was talking about. Their doubt relates to the dimension of trust.
a.
openness
b.
loyalty
c.
integrity
d.
competence
Feedback
The correct answer is: competence
Question 20
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Ethical leadership means the following under corporate governance
a.
establish board room relationships based on trust
b.
believing that institutional sustainability comes first
c.
there is no such thing as ethical leadership
d.
foster a climate of trust and candor
Feedback
The correct answer is: foster a climate of trust and candorWhat does the importance of ethical
behaviour, integrity and trust call into question?
a.
None of these
b.
Who does what?c.
The extent to which managers should attempt to change the underlying beliefs and values of
individual
followers
d.
What we do next?
Feedback
The correct answer is: The extent to which managers should attempt to change the underlying
beliefs
and values of individual followers
Question 22
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_____________ dismisses the need for common sense and holds no imperatives
a.
Advantageous Thought
b.
Fortunate revelation
c.
Progressive Thought
d.Imaginative development
Feedback
The correct answer is: Imaginative development
Question 23
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Question text
The Iowa studies indicated that this was the most successful leadership style.
a.
democratic style.
b.
laissez-faire
c.
autocratic style.
d.
commination of autocratic and laissez-faire
Feedback
The correct answer is: commination of autocratic and laissez-faire
Question 24
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Question text
Studies who that the higher the rank a star performer has in an organization the more he or she
relies
on___for success
a.
ethical
b.
management
c.
motivation
d.
EI
Feedback
The correct answer is: EI
Question 25
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The leader who excels as a leader because of his superior knowledge is ___-.a.
democratic leader.
b.
liberal leader.
c.
intellectual leader.
d.
institutional leader.
Feedback
The correct answer is: intellectual leader.Which of the following is an advantage of ethical corporate
behaviour?
a.
Positive work environment
b.
Employee retention
c.
Customer loyalty
d.
All of theseFeedback
The correct answer is: All of these
Question 27
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Which of the following is the first step in the ethical decision-making process?
a.
Applying a personal moral philosophy
b.
Recognizing that an issue requires an individual or work group to make a choice that ultimately will
be
judged by stakeholders as right or wrong
c.
Being socialized into the firm's corporate culture
d.
Soliciting the opinions of others in the work group and overall business
Feedback
The correct answer is: Recognizing that an issue requires an individual or work group to make a
choice
that ultimately will be judged by stakeholders as right or wrong
Question 28
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Question text
When corporate fail to follow ethical practices
a.
the company will earn lot of losses
b.
it results in corporate crimes
c.
the people who suffer directly are the investors
d.
corporate governance suffers
Feedback
The correct answer is: corporate governance suffers
Question 29
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The goal of corporate governance and business ethics education is to:a.
Increase the workload for accounting students
b.
Teach students their professional accountability and to uphold their personal Integrity to society.
c.
Create more ethics standards by which corporate professionals must operate.
d.
Change the way in which ethics is taught to students
Feedback
The correct answer is: Create more ethics standards by which corporate professionals must operate.
Question 30
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Managerial ethics can be characterized by all of the following levels except
a.
immoral management
b.
demoral managementc.
amoral management
d.
moral management
Feedback
The correct answer is: moral managementEthics is important for
a.
All of these
b.
Non-managerial employees
c.
Top management
d.
Middle-level managers
Feedback
The correct answer is: All of these
Question 32
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Question text
Which of the below is an example of democratic leadership?
a.
We can go to the zoo or bird park for this outing. I am OK with anything.
b.
All of these
c.
I need your feedback before I make decision. Please speak out.
d.
Everybody will fall in at 1400 hour sharp.
Feedback
The correct answer is: I need your feedback before I make decision. Please speak out.
Question 33
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OODA Loop full form is ____________-
a.Orient-Observe-Decide-Act
b.
Observe-Orient-Decide-Act
c.
Observational-Orientational-Decisiveness-Action
d.
None of these
Feedback
The correct answer is: Observe-Orient-Decide-Act
Question 34
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Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of self-regulation connects to:
a.
pursuing goals that help the self adjust to the needs of others
b.
pursuing goals that foster self-esteemc.
pursuing goals that foster personal interests
d.
pursuing goals that foster independence
Feedback
The correct answer is: pursuing goals that help the self adjust to the needs of others
Question 35
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This thought age method accepts that composing can help you think of smart thoughts
a.
Reverse Thinking
b.
Brainstorming
c.
Accidental Genius
d.
SynecticFeedback
The correct answer is: Accidental GeniusDecision alternatives
a.
are best generated by brain-storming.
b.
are limited to quantitative solutions
c.
are evaluated as a part of the problem definition stage.
d.
should be identified before decision criteria are established.
Feedback
The correct answer is: should be identified before decision criteria are established.
Question 37
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In this style of leadership, the pioneers carefully hold fast to the authoritative principles and
approaches.
a.
laissez-faireb.
Bureaucratic
c.
democratic
d.
Dictatorial authority
Feedback
The correct answer is: Bureaucratic
Question 38
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Social Skills in EI includes:
a.
conflict management skills
b.
Leadership skills
c.All of these
d.
Communication skills
Feedback
The correct answer is: All of these
Question 39
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________ is more durable & persuasive relationship
a.
None of these
b.
Coordination
c.
Collaboration
d.
Cooperation
FeedbackThe correct answer is: Collaboration
Question 40
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A democratic participate leader ____.
a.
makes the final decision without input
b.
seeks input but makes the final decision by oneself
c.
seeks input and shares the final decision
d.
shares the final decision without input
Feedback
The correct answer is: seeks input and shares the final decision
Question 41
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Which statement is/are true?
a.
Ethics is not synonymous to religious morality or moral theology
b.
The terms ‘ethics’ and ‘morality’ are not synonymous terms
c.
All of these
d.
Ethics is the principle that guide the human behaviour
Feedback
The correct answer is: All of these
Question 42
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The selection of best alternative from many alternatives is known as__________.
a.
decision-making.b.
organizing.
c.
selection.
d.
budgeting.
Feedback
The correct answer is: decision-making.
Question 43
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If you are experiencing success and feeling superior to other peers, you are most likely experiencing
which type of emotion?
a.
socially engaging negative emotion
b.
socially disengaging negative emotion
c.socially disengaging positive emotion
d.
socially engaging positive emotion
Feedback
The correct answer is: socially disengaging positive emotion
Question 44
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Unethical behaviour is often triggered by
a.
Both (b) & (c)
b.
a system of checks and balances
c.
an organizational atmosphere that condones such behaviour
d.
pressure from higher management to achieve goals
FeedbackThe correct answer is: Both (b) & (c)
Question 45
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The process of decision making is more limited than that of problem solving.
a.
False
b.
True
Feedback
The correct answer is: TrueWhich of the following is the most appropriate definition of “practice” vis
a
vis professional ethics?
a.
“practice” is a cooperative arrangement to pursue the goods that are internal to a structured
communal
life
b.
“practice” is symbolic of the humble admission that humans can never know and learn enough
c.
“practice” is the application of knowledge into real time problemsd.
“practice” is an endeavor to achieve excellence by incessant repetition
Feedback
The correct answer is: “practice” is a cooperative arrangement to pursue the goods that are internal
to a
structured communal life
Question 47
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Imagination involves all five senses as well as emotions.
a.
True
b.
False
Feedback
The correct answer is: True
Question 48
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People can experience the same exact situation and react to it very differently.a.
False
b.
True
Feedback
The correct answer is: True
Question 49
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Which of the following is the best step a leader can take when employees express concerns about a
rumored change within the organization?
a.
Invite employees to express their concerns and shares ideas to help ease the stress they are feeling
and
to empower them to work together to contribute toward a shared solution
b.
Minimize discussion about the rumors until a clear plan is ready for implementation this gives senior
managers time to develop an effective plan.
c.
Reassure employees that everything is going to be all right and that the company upper
management is
working to develop an effective pland.
None of these
Feedback
The correct answer is: Invite employees to express their concerns and shares ideas to help ease the
stress they are feeling and to empower them to work together to contribute toward a shared
solution
Question 50
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Which of the below is an example of laissez-faire leadership?
a.
Everybody will fall in at 1400 hour sharp.
b.
I need your feedback before I make decision. Please speak out.
c.
We can go to the zoo or bird park for this outing. I am OK with anything.
d.
None of these
FeedbackThe correct answer is: We can go to the zoo or bird park for this outing. I am OK with
anything.______________ includes taking something that as of now exists and evolving it
a.
Subsidiary Thought
b.
Issue Arrangement
c.
Advantageous Thought
d.
Progressive Thought
Feedback
The correct answer is: Subsidiary Thought
Question 52
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Which of the following statements about ethical standards are TRUE?
a.
All of theseb.
The upper limits of ethical standards are set by individual standards
c.
The actual degree of enforcement of the law in an underdeveloped country would determine the
lower
limit of permissible behaviour
d.
The laws of economically developed countries generally define the lowest common denominator of
acceptable behaviour
Feedback
The correct answer is: All of these
Question 53
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_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective
a.
None of these
b.
Inductive Reasoning
c.Logical Reasoning
d.
Deductive Reasoning
Feedback
The correct answer is: Inductive Reasoning
Question 54
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A leader exercises his power over his followers because of his position held in the. Organizational
hierarchy is ____.
a.
liberal leader.
b.
autocratic style.
c.
institutional leader.
d.
democratic leader.
FeedbackThe correct answer is: institutional leader.
Question 55
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The major types of ethical issues include except . . . .
a.
Corporate issues
b.
Individual issues
c.
Communication issues
d.
Systematic issues
Feedback
The correct answer is: Communication issues
Question 56
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Kavita is an ethically centered production manager so she will ship a product
a.
only after all its problems have been eliminated
b.
as quickly as she can to meet the customer's schedule
c.
only if the shipping people use packing material that does not harm the environment
d.
only after an ethics committee has approved it
Feedback
The correct answer is: only after all its problems have been eliminated
Question 57
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Empathy is the ability to understand what others are feeling.
a.
Trueb.
False
Feedback
The correct answer is: True
Question 58
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Having emotional intelligence is learning how to manage anxiety, happiness, and fear
a.
True
b.
False
Feedback
The correct answer is: True
Question 59
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Emotional intelligence can be studied through …a.
All of these
b.
the abilities-focused approach
c.
the integrative model approach
d.
the mixed model approach
Feedback
The correct answer is: All of these
Question 60
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“------------ are social inventions for accomplishing goals through group efforts”
a.
leadership
b.behaviour
c.
organization
d.
management
Feedback
The correct answer is: leadership
One of the abilities a manager needs to be successful is the ability to match leadership style to the
work
situation, which is necessary because of three concerns. These are:
a.
Interpersonal relationships, worker/task maturity, orders & directives.
b.
Manager accessibility, training, task.
c.
Workers, communication style, social activities
d.
Task, interpersonal relationships, worker/task maturity.
Feedback
The correct answer is: Task, interpersonal relationships, worker/task maturity.
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The moral principles, standards of behaviour, or set of values that guide a person’s actions in the
workplace is called
a.
factory place ethics
b.
office place ethics
c.
workplace ethics
d.
behavioral ethics
Feedback
The correct answer is: workplace ethics
Question 3
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PLUS Model U stands fora.
Unilateral
b.
Universal
c.
None of these
d.
Unique
Feedback
The correct answer is: Universal
Question 4
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All of the following shape emoting EXCEPT:
a.
power
b.language
c.
gender roles
d.
culture
Feedback
The correct answer is: language
Question 5
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When a conflict arises between two employees, what first step might a leader take?
a.
Step in and quickly help employees mediate the conflict- to avoid any unnecessary escalation
b.
Step out of the “field of action “ for a moment, to gain insights into the nature of the conflict.
c.
Step back and encourage employees to resolve the conflict themselves- so they will learn how to
resolve
conflicts on their own and handle future issuesd.
All of these
Feedback
The correct answer is: Step out of the “field of action “ for a moment, to gain insights into the nature
of
the conflict.You disappointed your caregivers when you did not behave appropriately at a family
dinner.
You experienced guilt at that moment. Guilt is which type of emotion?
a.
socially engaging positive emotion
b.
socially disengaging negative emotion
c.
socially disengaging positive emotion
d.
socially engaging negative emotion
Feedback
The correct answer is: socially engaging negative emotion
Question 7
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Design Thinking typically helps in _______a.
Operational efficiency
b.
Innovation
c.
Data Analytics
d.
Financial Planning
Feedback
The correct answer is: Innovation
Question 8
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Question text
What is Ethics to do with?
a.
Nothing
b.Right & Wrong
c.
The wider community
d.
Businesses
Feedback
The correct answer is: Right & Wrong
Question 9
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Question text
________ is more durable & persuasive relationship
a.
Cooperation
b.
Coordination
c.
None of thesed.
Collaboration
Feedback
The correct answer is: Collaboration
Question 10
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Question text
Leader acts more as bosses then leadership style is ____.
a.
democratic style.
b.
negative style.
c.
autocratic style.
d.
positive style.
Feedback
The correct answer is: negative style.Having emotional intelligence is defined as having:a.
self-confidence
b.
physic ability
c.
self-awareness
d.
limited feelings
Feedback
The correct answer is: self-awareness
Question 12
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Danica lives in a home with caregivers who want her to acquire a connectedness to others and social
harmony. It is likely that her caregivers will use socialization practice that reinforce which type of
emotions?
a.
other focused emotion
b.socially disengaging negative emotion
c.
socially disengaging positive emotion
d.
ego-focused emotion
Feedback
The correct answer is: other focused emotion
Question 13
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The type of leadership style in which the leader seeks input from those working under him/her is
called
_________
a.
Participative style of leadership
b.
Directing style of leadership
c.
Consultative style of leadershipd.
Delegating style of leadership
Feedback
The correct answer is: Consultative style of leadership
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Complete freedom for group or individual decision, with a minimum of leader participation is under
____.
a.
creative style.
b.
autocratic style.
c.
democratic style.
d.
free-rein style.
Feedback
The correct answer is: free-rein style.
Question 15Correct
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UCD is an iterative plan measure in which architects center around the clients and their necessities
in
each period of the plan cycle
a.
True
b.
False
Feedback
The correct answer is: True
Ability of a leader to look things from others point of view is
a.
sympathy
b.
apathy
c.
empathy
d.responsibility
Feedback
The correct answer is: empathy
Question 17
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Values and ethics shape the –
a.
Corporate differences
b.
Corporate discipline
c.
Corporate unity
d.
Corporate culture
Feedback
The correct answer is: Corporate culture
Question 18
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The decision making process includes implementation and evaluation of the decision.
a.
False
b.
True
Feedback
The correct answer is: False
Question 19
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A (n) ________ is a problem, situation, or opportunity requiring an individual, group, or organization
to
choose among several actions that must be evaluated as right or wrong.
a.
Fraud
b.
Ethical Issuesc.
Indictment
d.
Crisis
Feedback
The correct answer is: Ethical Issues
Question 20
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Ethical leadership means the following under corporate governance
a.
there is no such thing as ethical leadership
b.
establish board room relationships based on trust
c.
foster a climate of trust and candor
d.
believing that institutional sustainability comes firstFeedback
The correct answer is: foster a climate of trust and candor
Men tend to use a more democratic leadership style than women.
a.
False
b.
True
Feedback
The correct answer is: False
Question 22
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Empathy is the ability to understand what others are feeling.
a.
False
b.
True
Feedback
The correct answer is: TrueQuestion 23
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Kavita is an ethically centered production manager so she will ship a product
a.
only after an ethics committee has approved it
b.
only if the shipping people use packing material that does not harm the environment
c.
only after all its problems have been eliminated
d.
as quickly as she can to meet the customer's schedule
Feedback
The correct answer is: only after all its problems have been eliminated
Question 24
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Question textIn ______________ instead of the customary address style, focus your in-person
gatherings on
conversation
a.
group conceptualizing
b.
Open conversation
c.
Mixed-gifted groups
d.
None of these
Feedback
The correct answer is: Open conversation
Question 25
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Which of the following factors encourage good ethics in the workplace?
a.
bribeb.
Both (b) & (c)
c.
transparency
d.
fair treatment to employees at all levels
Feedback
The correct answer is: Both (b) & (c)
Which of these are key principles of the Code of Ethics?
a.
Professional behaviour
b.
Objectivity
c.
None of these
d.
Both Objectivity and professional behaviour
Feedback
The correct answer is: Both Objectivity and professional behaviourQuestion 27
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The Iowa studies indicated that this was the most successful leadership style.
a.
democratic style.
b.
commination of autocratic and laissez-faire
c.
laissez-faire
d.
autocratic style.
Feedback
The correct answer is: commination of autocratic and laissez-faire
Question 28
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Question textWhich of the below is an example of laissez-faire leadership?
a.
None of these
b.
We can go to the zoo or bird park for this outing. I am OK with anything.
c.
Everybody will fall in at 1400 hour sharp.
d.
I need your feedback before I make decision. Please speak out.
Feedback
The correct answer is: We can go to the zoo or bird park for this outing. I am OK with anything.
Question 29
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The goal of corporate governance and business ethics education is to:
a.
Increase the workload for accounting studentsb.
Change the way in which ethics is taught to students
c.
Create more ethics standards by which corporate professionals must operate.
d.
Teach students their professional accountability and to uphold their personal Integrity to society.
Feedback
The correct answer is: Create more ethics standards by which corporate professionals must operate.
Question 30
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Question text
Michaela is angry because she was not able to get tickets to her favorite reality show. Anger is which
type of emotion?
a.
socially engaging negative emotion
b.
ego-focused emotion
c.
socially engaging positive emotiond.
other focused emotion
Feedback
The correct answer is: ego-focused emotion
Question 31
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Elements of self-regulation are:
a.
innovation
b.
adaptability
c.
All of these
d.
self-control
Feedback
The correct answer is: All of theseQuestion 32
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Question text
Social Skills in EI includes:
a.
All of these
b.
conflict management skills
c.
Communication skills
d.
Leadership skills
Feedback
The correct answer is: All of these
Question 33
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Question textWhich of the below is an example of autocratic leadership?
a.
I need your feedback before I make decision. Please speak out.
b.
All of these
c.
“Everybody will fall in at 1400 hour sharp.
d.
We can go to the zoo or bird park for this outing. I am OK with anything.
Feedback
The correct answer is: “Everybody will fall in at 1400 hour sharp.
Question 34
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Question text
Which of the following statements concerning the rational and emotional aspects of leadership is
false?
a.
Leadership includes actions and influences based only on reason and logicb.
Leaders can use rational techniques and/or emotional appeals in order to influence followers
c.
Aroused feelings can be used either positively or negatively
d.
Good leadership involves touching others' feelings
Feedback
The correct answer is: Good leadership involves touching others' feelings
Question 35
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Question text
Leadership behaviour is influenced by certain qualities of a person is ____.
a.
Situational theory.
b.
Trait theory.
c.
Managerial grid.d.
Followers theory.
Feedback
The correct answer is: Trait theory. As the new manager explained the recent sales trend, others
began
to wonder if he really knew what he was talking about. Their doubt relates to the dimension of
trust.
a.
openness
b.
integrity
c.
competence
d.
loyalty
Feedback
The correct answer is: competence
Question 37
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Question text_____________ Also called circumstances and logical results thinking, inductive
thinking utilizes the
granular perspective
a.
Inductive Reasoning
b.
Deductive Reasoning
c.
Logical Reasoning
d.
None of these
Feedback
The correct answer is: Inductive Reasoning
Question 38
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Question text
Monica's boss allows her to make any decision she thinks is important on the spot without
consulting
anyone. Monica's boss has this kind of leadership style.
a.
laissez-faireb.
Dictatorial authority
c.
autocratic style.
d.
democratic style
Feedback
The correct answer is: laissez-faire
Question 39
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__________ comes from our inclination to give a lot of weight to confirm that underpins a view we
as of
now have and insufficient load to opposing proof
a.
Information Overdose Trap
b.
Anchoring Trap
c.Suck Cost Trap
d.
Confirming Evidence Trap
Feedback
The correct answer is: Confirming Evidence Trap
Question 40
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We are self-aware when:
a.
we are honest
b.
we can speak our mind
c.
. we recognize a feeling or emotion
d.
we recognize a physical action
FeedbackThe correct answer is: . we recognize a feeling or emotionEgo-focused emotions relate to:
a.
physical and social settings
b.
other people’s needs and wants
c.
personal attributes, goals, wants, and needs
d.
external traits and abilities
Feedback
The correct answer is: personal attributes, goals, wants, and needs
Question 42
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First level and second level outcomes, expectancy, valence and instrumentalists are the four
important
variables of the achievement motivation theory.
a.
Falseb.
True
Feedback
The correct answer is: False
Question 43
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A leader must..
a.
always lead with the objectives in mind.
b.
All of these
c.
remove those who do not support his ideas or hinder his plans.
d.
always make decisions that are popular to his people.
Feedback
The correct answer is: always lead with the objectives in mind.
Question 44Incorrect
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Question text
Which values does an effective leader focus on?
a.
disintegration
b.
openness
c.
trust
d.
teamwork
Feedback
The correct answer is: disintegration
Question 45
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_____________ dismisses the need for common sense and holds no imperativesa.
Fortunate revelation
b.
Imaginative development
c.
Progressive Thought
d.
Advantageous Thought
Feedback
The correct answer is: Imaginative development_________ happens when we ingest too much or
neglect as far as possible on data gathering, which can make it hard to measure or recognize what's
pertinent and what's incidental.
a.
Status Quo Trap
b.
Suck Cost Trap
c.
Information Overdose Trapd.
Anchoring Trap
Feedback
The correct answer is: Information Overdose Trap
Question 47
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Question text
Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
Companies should be held accountable for political effects of their actions
b.
Companies should be held accountable for economic effects of their actions
c.
All of these
d.
Companies should be held accountable for social effects of their actions
Feedback
The correct answer is: All of these
Question 48Incorrect
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Question text
Which of the below is an example of autocratic leadership?
a.
None of these
b.
I need your feedback before I make decision. Please speak out.
c.
Everybody will fall in at 1400 hour sharp.
d.
We can go to the zoo or bird park for this outing. I am OK with anything.
Feedback
The correct answer is: Everybody will fall in at 1400 hour sharp.
Question 49
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Question text
__________ is thinking about things that are known to be unthinkable.a.
Inductive Reasoning
b.
Basic Thinking
c.
Deductive Reasoning
d.
Counterfactual thinking
Feedback
The correct answer is: Counterfactual thinking
Question 50
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Question text
Decision alternatives
a.
are evaluated as a part of the problem definition stage.
b.are best generated by brain-storming.
c.
are limited to quantitative solutions
d.
should be identified before decision criteria are established.
Feedback
The correct answer is: should be identified before decision criteria are established.Feedback
Reaction is
____ stage of idea generation process
a.
4
b.
6
c.
7
d.
5
Feedback
The correct answer is: 4
Question 52
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Question text
Which of the following is the most appropriate dilemma within computer/ technology ethics?
a.
Means versus Ends
b.
Privacy versus social utility
c.
Risk versus benefit
d.
Public Versus Private
Feedback
The correct answer is: Privacy versus social utility
Question 53
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Question text
For analyzing a problem, decision-makers should studya.
Both qualitattive and quantitative aspects
b.
Its quantitative aspects
c.
None of these
d.
Its qualitative aspects
Feedback
The correct answer is: Both qualitattive and quantitative aspects
Question 54
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Question text
EI is linked to romantic relationship satisfaction because EI may be linked to …
a.
agreeing with the partner all the time
b.
getting what one wants out of the relationshipc.
giving the person higher self-esteem
d.
having better understanding of the partner’s emotions
Feedback
The correct answer is: having better understanding of the partner’s emotions
Question 55
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Question text
Which of the following descriptions best describes the principle concerning professional ethics?
a.
Judging professional duties always involves reciprocal adjustment between ends and means
b.
Professional duties must by nature be strictly deontological, i.e. – the ends must not come at the
cost of
the means
c.
Professional duties must be judged only by what they achieve in line with the ends prescribed by the
ideals of businessd.
Professional duties must be judged by ethical standards independent of time, place and
circumstance
Feedback
The correct answer is: Judging professional duties always involves reciprocal adjustment between
ends
and means
________ is a strategy of introducing the data
a.
Reverse thinking
b.
Mind mapping
c.
Brainstorming
d.
Synectic
Feedback
The correct answer is: Brainstorming
______________ is a cooperative choice making strategy that centers around guaranteeing full
thought
of choices.
a.
Delphi Techniquesb.
Brainstorming
c.
Nominal Group Techniques
d.
Dialectical Inquiry
Feedback
The correct answer is: Dialectical Inquiry
Managerial ethics can be characterized by all of the following levels except
a.
Demoral Management
b.
Immoral Management
c.
Moral Management
d.
Amoral Management
Feedback
The correct answer is: Demoral ManagementThis is a conventional distinction made between
managers and leaders.
a.
Managers innovate while leaders administer
b.
Managers inspire while leaders control
c.
Managers originate while leaders imitate
d.
Managers maintain while leaders develop
Feedback
The correct answer is: Managers maintain while leaders develop
Men tend to use a more _______ leadership style
a.
task-centered
b.
customer-centered
c.
management-centeredd.
employee-centered
Feedback
The correct answer is: task-centered
What are the three most effective ways to identify what needs to change in an organization?
a.
None of these
b.
Create mechanism that help identify deviations from desired results, monitor outcomes and look for
conflicts that indicate what needs to change.
c.
Retain a consulting firm to conduct an objective assessment of the company’s issues, assign problem
solving reading material to the staff and look for conflicts as clues to what needs to change
d.
Listen to concerns of people inside and outside the organization, look for conflicts as clues to what
need
to change and look at oneself and the team as reflections of things that need to change.
Feedback
The correct answer is: Listen to concerns of people inside and outside the organization, look for
conflicts
as clues to what need to change and look at oneself and the team as reflections of things that need
to
change.
Business ethics deals primarily witha.
the pricing of products and services
b.
moral obligations
c.
social responsibility
d.
being unfair to the competition
Feedback
The correct answer is: moral obligations
Ethical leadership means the following under corporate governance
a.
there is no such thing as ethical leadership
b.
establish board room relationships based on trust
c.
foster a climate of trust and candor
d.believing that institutional sustainability comes first
Feedback
The correct answer is: foster a climate of trust and candor
An organization’s appropriate tone at the top promoting ethical conduct is an example of
a.
ethics incentives
b.
ethical behaviour
c.
consequentialist
d.
ethics sensitivity
Feedback
The correct answer is: ethical behaviour
Managerial ethics can be characterized by all of the following levels except
a.
Amoral Management
b.
Moral Managementc.
Immoral Management
d.
Demoral Management
Feedback
The correct answer is: Demoral Management

Question 1
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Question text
What is business ethics?
a.
The study of business situations, activities, and
decisions where issues of right and wrong are addressed
b.
The study of business situations, activities, and
decisions where issues of right and wrong are addressed
c.
Ethics that can be applied to an organization's practices
d.
Ethical processes businesses use in order to achieve a
good ethical standard
FeedbackThe correct answer is: The study of business situations,
activities, and decisions where issues of right and wrong are
addressed
Question 2
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Which of the following is an example of an area where business
ethics apply?
a.
Conduct of international operations
b.
Nowhere
c.
None of these
d.
In the personal life of staff
FeedbackThe correct answer is: Conduct of international operations
Question 3
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How does the individual come to be able to make moral
decisions? 1) By understanding his motives 2) By understanding
the consequences of his actions 3) By being deterred and
frightened of the penalties incurred on him for his action 4) By
understanding the means adopted to execute action
a.
1, 2 and 4
b.
1,3 and 4
c.
1,2,3 and 4
d.
1,2 and 3Feedback
The correct answer is: 1, 2 and 4
Question 4
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A leader motivates his followers to work hard by offering them
rewards is ____.
a.
democratic style.
b.
positive style.
c.
negative style.
d.
autocratic style.
FeedbackThe correct answer is: autocratic style.
Question 5
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We are self-aware when:
a.
we recognize a physical action
b.
we can speak our mind
c.
we are honest
d.
. we recognize a feeling or emotion
Feedback
The correct answer is: . we recognize a feeling or emotionQuestion 6
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The vision of a leader is crucial during times when the customer
needs change.
a.
True
b.
False
Feedback
The correct answer is: True
Question 7
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Question text
Which of the following is an autocratic style of leadership?
a.
Directing style of leadership
b.
Consultative style of leadership
c.
Delegating style of leadership
d.
Participative style of leadership
Feedback
The correct answer is: Directing style of leadership
Question 8
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Leaders empower employees to take and assume ownership of
problems or opportunities and to be pro-active.
a.
True
b.
False
Feedback
The correct answer is: True
Question 9
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Mrs. Biswas has been leading business manager in the world of
business and has established her credentials in a world
dominated by men. She has primarily worked in the industry and
has extensive knowledge of the field. She recently started her
own cosmetics firm and has decided to make sure that females
find adequate representations in her company. In her
experiences in the cosmetic industry, she has generally seen
that the sales and marketing wings of most companies are
dominated by men. Keeping this in mind, she has decided toemploy at least 50% females in the sales
and marketing
department of her company. Which of the following could be the
most serious issue that Mrs. Biswas might face with her
decision?
a.
It is not necessary that females wish to take up these
roles.
b.
Men are better at sales than females.
c.
The job might have travel requirements that might pose
a challenge for females.
d.
Females have an intrinsic understanding of the use of
cosmetics that men do not have.
Feedback
The correct answer is: The job might have travel requirements
that might pose a challenge for females.
Question 10
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Unethical behaviour is often triggered by
a.
a system of checks and balances
b.
an organizational atmosphere that condones such
behaviour
c.
pressure from higher management to achieve goals
d.
Both (b) & (c)
Feedback
The correct answer is: Both (b) & (c)
Question 11
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Which of the following is NOT a behavioral characteristic usually
associated with authentic leadership?
a.
relational transparency
b.
self-awareness
c.
balanced processing
d.
spiritual intelligence
Feedback
The correct answer is: spiritual intelligence
Question 12
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Question textWhich values does an effective leader focus on?
a.
teamwork
b.
disintegration
c.
trust
d.
openness
Feedback
The correct answer is: disintegration
Question 13
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Which among the following is an appropriate understanding of
what corporate responsibility means?a.
Companies should be held accountable for political
effects of their actions
b.
All of these
c.
Companies should be held accountable for economic
effects of their actions
d.
Companies should be held accountable for social effects
of their actions
Feedback
The correct answer is: All of these
Question 14
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The Iowa studies indicated that this was the most successful
leadership style.a.
laissez-faire
b.
autocratic style.
c.
commination of autocratic and laissez-faire
d.
democratic style.
Feedback
The correct answer is: commination of autocratic and
laissez-faire
Question 15
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If you are experiencing success and feeling superior to other
peers, you are most likely experiencing which type of emotion?a.
socially disengaging positive emotion
b.
socially engaging positive emotion
c.
socially disengaging negative emotion
d.
socially engaging negative emotion
Feedback
The correct answer is: socially disengaging positive emotion
Question 16
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Which of the following are prominent examples of ‘ethical
issues’ that fall under the domain of ‘applied ethics’? 1)
Euthanasia 2) Protection of human and animal subjects inresearch 3) Affirmative action 4)
Acceptable risk in workplace
Which of the following are correct?
a.
1,2,3 and 4
b.
1,2 and 3
c.
1, 2 and 4
d.
1,3 and 4
Feedback
The correct answer is: 1,2,3 and 4
Question 17
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Question textThe process of decision making is more limited than that of
problem solving.
a.
False
b.
True
Feedback
The correct answer is: True
Question 18
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_____________ Also called circumstances and logical results
thinking, inductive thinking utilizes the granular perspective
a.
None of these
b.Deductive Reasoning
c.
Logical Reasoning
d.
Inductive Reasoning
Feedback
The correct answer is: Inductive Reasoning
Question 19
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Which of the below is an example of democratic leadership?
a.
All of the above
b.
Everybody will fall in at 1400 hour sharp.c.
I need your feedback before I make decision. Please
speak out.
d.
We can go to the zoo or bird park for this outing. I am
OK with anything.
Feedback
The correct answer is: I need your feedback before I make
decision. Please speak out.
Question 20
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A democratic participate leader ____.
a.
seeks input but makes the final decision by oneself
b.
seeks input and shares the final decisionc.
makes the final decision without input
d.
shares the final decision without input
Feedback
The correct answer is: seeks input and shares the final decision
Question 21
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Kavita is an ethically centered production manager so she will
ship a product
a.
only after all its problems have been eliminated
b.
only after an ethics committee has approved itc.
only if the shipping people use packing material that
does not harm the environment
d.
as quickly as she can to meet the customer's schedule
Feedback
The correct answer is: only after all its problems have been
eliminated
Question 22
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Hindrances for threats to new participants __________
a.
Economies of Scale
b.
All of thesec.
Conversion cost
d.
Policy & Law
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The correct answer is: All of these
Question 23
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UCD is an iterative plan measure in which architects center
around the clients and their necessities in each period of the
plan cycle
a.
True
b.
FalseFeedback
The correct answer is: True
Question 24
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In this styles of leadership, the pioneer thoroughly confides in
their representatives/group to play out the actual work.
a.
Dictatorial authority
b.
Bureaucratic
c.
laissez-faire
d.
democratic
FeedbackThe correct answer is: laissez-faire
Question 25
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First level and second level outcomes, expectancy, valence and
instrumentalists are the four important variables of the
achievement motivation theory.
a.
True
b.
False
Feedback
The correct answer is: False
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In this method workers can keep away from the circumstance
when individuals do exploitative conduct and legitimize it by
simply saying 'it isn't actually unlawful'
a.
Agenda Methods
b.
Training programmes
c.
Code of ethics
d.
Incorporate Ethical Concepts
Feedback
The correct answer is: Agenda Methods
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All unethical practices are illegal.
a.
False
b.
True
Feedback
The correct answer is: False
Question 28
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All decision-making power is centralized in the leader is under
____.a.
democratic leader.
b.
institutional leader.
c.
autocratic style.
d.
liberal leader.
Feedback
The correct answer is: autocratic style.
Question 29
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Decision making is the selection based on some criteria from
two or more possible alternatives is defined by
a.Farland.
b.
Mac Donald.
c.
Terry.
d.
M.C. Nites.
Feedback
The correct answer is: Terry.
Question 30
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One of the abilities a manager needs to be successful is the
ability to match leadership style to the work situation, which is
necessary because of three concerns. These are:
a.Manager accessibility, training, task.
b.
Interpersonal relationships, worker/task maturity, orders
& directives.
c.
Workers, communication style, social activities
d.
Task, interpersonal relationships, worker/task maturity.
Feedback
The correct answer is: Task, interpersonal relationships,
worker/task maturity.
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Which of the following factors encourage good ethics in the
workplace?a.
transparency
b.
fair treatment to employees at all levels
c.
bribe
d.
Both (b) & (c)
Feedback
The correct answer is: Both (b) & (c)
Question 32
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Which of the following alone can ensure effective ethics
programme in a business enterprise?
a.Establishment of compliance mechanisms
b.
Publication of a code
c.
Involvement of employees
d.
None of these
Feedback
The correct answer is: Involvement of employees
Question 33
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A democratic-participative leader gathers information from
employees but makes the final decision alone.
a.
Falseb.
True
Feedback
The correct answer is: False
Question 34
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Which of the following statements best captures the nature of
leadership as it should be for your business to ensure your
continued future success?
a.
Leaders focus on motivating people, planning and
organizing and staffing
b.
Leaders focus on budgeting, aligning people with a
shared vision and solving problems
c.Leader focus on setting direction, align people with a
shared vision and motivating people
d.
All of these
Feedback
The correct answer is: Leader focus on setting direction, align
people with a shared vision and motivating people
Question 35
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____________ is imperative to have the option to construct and
keep up associations with others.
a.
Change Management Skills
b.
conflict management skills
c.Building Bonds
d.
Leadership skills
Feedback
The correct answer is: Building Bonds
Question 36
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Which of the following is the most appropriate dilemma within
computer/ technology ethics?
a.
Risk versus benefit
b.
Means versus Ends
c.Public Versus Private
d.
Privacy versus social utility
Feedback
The correct answer is: Privacy versus social utility
Question 37
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______________ includes taking something that as of now
exists and evolving it
a.
Issue Arrangement
b.
Advantageous Thought
c.
Subsidiary Thoughtd.
Progressive Thought
Feedback
The correct answer is: Subsidiary Thought
Question 38
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Which of the following statements is most appropriate to
describe deontological ethics?
a.
The central idea is that the right or wrong consideration
is what makes the act right or wrong, other things being
equal
b.
The central idea is that right and wrong are determined
by humans according to their subjective conscience
c.The central idea is that right and wrong are relative to
time and circumstance
d.
The central idea is that an adherence to the codes
prescribed under the duty one is employed in makes for
the right action
Feedback
The correct answer is: The central idea is that the right or wrong
consideration is what makes the act right or wrong, other things
being equal
Question 39
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Design Thinking is:
a.
Thinking about design
b.
Defining, framing and solving problems from users'
perspectivesc.
Designing ways in which people think
d.
Asking users to solve problems
Feedback
The correct answer is: Defining, framing and solving problems
from users' perspectives
Question 40
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Ethical behaviour is a matter of
a.
None of these
b.
Juggling standards and business needs
c.Acting on a considered judgement
d.
Obeying the rules
Feedback
The correct answer is: Acting on a considered judgement
Question 41
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Which among the following term refers to the principles, values
and beliefs which dene right and wrong behavior?
a.
Customer satisfaction
b.
empowerment
c.innovation
d.
Ethics
Feedback
The correct answer is: Ethics
Question 42
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Ricky is assess as having high emotional intelligence. This
means he has:::2::Which of the following IS NOT a skill
associated with emotional intelligence?{=expressing pride and
anger ~experiencing love ~negotiating conflict ~being sensitive
to others}
a.
skills and abilities that help him understand people from
another cultural heritage
b.
skills and abilities that help them to acquire languagec.
skills and abilities that help him process, understand,
and regulate his emotions and those of others
d.
skills that help them problem solve
Feedback
The correct answer is: skills and abilities that help him process,
understand, and regulate his emotions and those of others
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Identification and definition of a problem
a.
cannot be done until alternatives are proposed.
b.
requires consideration of multiple criteria.c.
is the final step of problem solving.
d.
is the first step of decision making.
Feedback
The correct answer is: is the first step of decision making.
Question 44
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Which of the below is an example of autocratic leadership?
a.
Everybody will fall in at 1400 hour sharp.
b.
I need your feedback before I make decision. Please
speak out.
c.We can go to the zoo or bird park for this outing. I am
OK with anything.
d.
None of these
Feedback
The correct answer is: Everybody will fall in at 1400 hour sharp.
Question 45
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The moral principles, standards of behaviour, or set of values
that guide a person’s actions in the workplace is called
a.
Office place ethics
b.
behavioral ethics
c.work place ethics
d.
factory place ethics
Feedback
The correct answer is: work place ethics
Question 46
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A leader who serves as the head of the family and treats his
followers like his family members is ____.
a.
intellectual leader.
b.
paternalistic leader.
c.liberal leader.
d.
institutional leader.
Feedback
The correct answer is: paternalistic leader.
Question 47
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_____________ dismisses the need for common sense and
holds no imperatives
a.
Imaginative development
b.
Advantageous Thought
c.
Fortunate revelationd.
Progressive Thought
Feedback
The correct answer is: Imaginative development
Question 48
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____________ is a capacity based test that actions the four
parts of Mayer and Salovey's EI model
a.
ESCI
b.
MSCEIT
c.
None of these
d.Both MSCEIT & ESCI
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The correct answer is: MSCEIT
Question 49
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Danica lives in a home with caregivers who want her to acquire
a connectedness to others and social harmony. It is likely that
her caregivers will use socialization practice that reinforce which
type of emotions?
a.
ego-focused emotion
b.
socially disengaging negative emotion
c.
other focused emotion
d.socially disengaging positive emotion
Feedback
The correct answer is: other focused emotion
Question 50
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Responsible leadership has been associated with taking what
type of perspective on leadership?
a.
environmental perspective
b.
multi-stakeholder perspective
c.
follower perspective
d.
religious perspectiveFeedback
The correct answer is: multi-stakeholder perspective
Question 51
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The ethical dilemma of choosing between two rights refers to
a.
deciding which of two employee rights is the most
important
b.
choosing between the lesser of two evils
c.
deciding to offer a bribe or lose out on an important
opportunity
d.choosing between the two types of sexual harassment
Feedback
The correct answer is: choosing between the lesser of two evils
Question 52
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_______ occurs when leaders integrate their values into the
company’s system.
a.
Self – understanding
b.
Vision
c.
Intuition
d.
Value congruenceFeedback
The correct answer is: Value congruence
Question 53
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You are the HR manager of your organization. There is a
hard-working employee, Sanjeev, in your organization. In terms
of behaviour, effort and diligence, Sanjeev is one of the top most
employees in the company. The issue is that the company is a
call-Centre for a US based company and the Sanjeev’s
communication skills are not up to the level. Even after being
given training, Sanjeev has not been able to improve his
communication skills. What should you do in the given
scenario?
a.
Provide another training to Sanjeev
b.
Change the job role of Sanjeev
c.
Ask Sanjeev to leaved.
Find another job for Sanjeev
Feedback
The correct answer is: Change the job role of Sanjeev
Question 54
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The term emoting refers to:
a.
the embeddedness of emotions and social relationships
b.
the universal experience of emotion
c.
the cultural specific experience of emotion
d.emotional intelligence
Feedback
The correct answer is: the embeddedness of emotions and
social relationships
Question 55
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Which of the following is capable of doing maximum good to
society?
a.
Business success
b.
professional management
c.
Laws & regulations
d.Ethics
Feedback
The correct answer is: Ethics
Question 56
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Autocratic leadership style may be useful when:
a.
Hazardous working conditions exist.
b.
Leader does not have expertise required to do the task.
c.
Experienced crew members with high skill levels will
perform the task.
d.Non-emergency conditions exist.
Feedback
The correct answer is: Hazardous working conditions exist.
Question 57
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For analyzing a problem, decision-makers should study
a.
None of these
b.
Both qualitattive and quantitative aspects
c.
Its qualitative aspects
d.
Its quantitative aspectsFeedback
The correct answer is: Both qualitattive and quantitative aspects
Question 58
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Participative leadership has which of the following
characteristics
a.
Seeks to involve staff in the decision making process
b.
Believe success arises from leaders and staff working
together
c.
Takes the view that rewards and punishment motivate
staff
d.
Employs a clear chain of commandFeedback
The correct answer is: Seeks to involve staff in the decision
making process
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Weigh the evidence is a _____________ stage of decision
process
a.
3
b.
4
c.
5
d.
7Feedback
The correct answer is: 4
Question 60
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Which of the following assumption about moral behavior is
reasonably justified? 1) Most people will behave morally if the
socialization process has successfully inculcated the right
values 2) Some people will behave more morally than others
even if they have been under the same socialization process 3)
Social situations provide the best stimulus to moral action or
inaction; i.e. social pressure determines moral action/inaction. 4)
Socialization has no role in developing moral values
a.
1, 2, Ans 3
b.
1 and 4
c.
2 and 3d.
1, 2, 3 and 4
Feedback
The correct answer is: 1, 2, Ans 3

The moral principles, standards of behaviour, or set of values that guide a person’s actions in the
workplace is called
a.
workplace ethics
b.
factory place ethics
c.
behavioral ethics
d.
office place ethics
Feedback
The correct answer is: workplace ethics
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__________ is a cooperative choice making measure that can be utilized by dynamic gatherings
when the
individual individuals are in various actual areas
a.
Brainstorming
b.
Delphi Techniques
c.
Dialectical Inquiry
d.
Nominal Group Techniques
Feedback
The correct answer is: Delphi Techniques
Question 3
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Question text
Which values does an effective leader focus on?
a.
trust
b.
openness
c.
teamwork
d.
disintegration
Feedback
The correct answer is: disintegration
Question 4
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Which of the following is NOT a behavioral characteristic usually associated with authentic
leadership?
a.
balanced processing
b.
self-awareness
c.
spiritual intelligence
d.
relational transparency
Feedback
The correct answer is: spiritual intelligenceQuestion 5
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Which leadership style tends to centralize authority and make unilateral decisions?
a.
dictatorial style
b.
democratic
c.
laissez-faire
d.
autocratic style.
Feedback
The correct answer is: autocratic style.
Values and ethics shape the
a.
Corporate discipline
b.
Corporate unity
c.
Corporate differences
d.
Corporate culture
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The correct answer is: Corporate culture
Question 7
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The type of leadership style in which the leader seeks input from those working under him/her is
called
_________
a.
Participative style of leadership
b.
Directing style of leadership
c.
Delegating style of leadership
d.
Consultative style of leadership
Feedback
The correct answer is: Consultative style of leadership
Question 8
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Business ethics deals primarily with
a.
being unfair to the competition
b.
social responsibility
c.
moral obligations
d.
the pricing of products and services
FeedbackThe correct answer is: moral obligations
Question 9
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Which of the following alone can ensure effective ethics programme in a business enterprise?
a.
Involvement of employees
b.
Publication of a code
c.
None of these
d.
Establishment of compliance mechanisms
Feedback
The correct answer is: Involvement of employees
Question 10
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Which of the following factors encourage good ethics in the workplace?
a.
fair treatment to employees at all levels
b.
Both (b) & (c)
c.
transparencyd.
bribe
Feedback
The correct answer is: Both (b) & (c)
The aspects of creative strategy are
a.
Brand Story
b.
All of these
c.
Market Position
d.
Technology
Feedback
The correct answer is: All of these
Question 12
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Values and ethics shape the –
a.
Corporate unity
b.
Corporate discipline
c.
Corporate culture
d.
Corporate differences
Feedback
The correct answer is: Corporate culture
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Standards that decided, what kind of conduct employees of organization should possess
a.
distributive justice
b.
descriptive justice
c.
Ethics
d.
procedural justice
Feedback
The correct answer is: Ethics
Question 14
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Emotion regulation relates to:
a.
how we learn to act in context
b.
how we adjust our behavior to particular situations
c.
how we process, manage, and adjust our emotions
d.
how we adjust our emotional experiences in particular situationsFeedback
The correct answer is: how we adjust our emotional experiences in particular situations
Question 15
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What type of justice exists if employees are being open, honest, and truthful in their
communications at
work?
a.
Ethical
b.
Interactional
c.
Distributive
d.
Procedural
Feedback
The correct answer is: Interactional
Which of these are key principles of the Code of Ethics?
a.
Objectivity
b.
Both Objectivity and professional behaviour
c.
None of these
d.
Professional behaviour
Feedback
The correct answer is: Both Objectivity and professional behaviour
Question 17
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In consultative style of leadership, the _______ is the final decision maker.
a.
Workforce
b.
Founder
c.
Co-founder
d.
Leader
Feedback
The correct answer is: Leader
Question 18
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An organization’s appropriate tone at the top promoting ethical conduct is an example of
a.
ethics incentives
b.
consequentialist
c.
ethics sensitivity
d.
ethical behaviour
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The correct answer is: ethical behaviourQuestion 19
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All of the following shape emoting EXCEPT:
a.
culture
b.
gender roles
c.
power
d.
language
Feedback
The correct answer is: language
Question 20
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All unethical practices are illegal.
a.
False
b.
True
Feedback
The correct answer is: False
A pattern has gotten obvious in the corporate area to have the code of morals of their own.a.
Business success
b.
Business policies
c.
code of ethics
d.
None of these
Feedback
The correct answer is: code of ethics
Question 22
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Ricky is assess as having high emotional intelligence. This means he has:::2::Which of the following IS
NOT a skill associated with emotional intelligence?{=expressing pride and anger ~experiencing love
~negotiating conflict ~being sensitive to others}
a.
skills that help them problem solve
b.
skills and abilities that help them to acquire language
c.
skills and abilities that help him understand people from another cultural heritage
d.
skills and abilities that help him process, understand, and regulate his emotions and those of others
Feedback
The correct answer is: skills and abilities that help him process, understand, and regulate his
emotions
and those of others
Question 23
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A democratic participate leader ____.
a.
shares the final decision without input
b.
seeks input and shares the final decision
c.
makes the final decision without input
d.
seeks input but makes the final decision by oneself
Feedback
The correct answer is: seeks input and shares the final decision
Question 24
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Having high EI may not always be adaptive. Why?
a.
All of these
b.
They will have high opinion of themselves
c.
Others will likely ignore them
d.
These people are more sensitive to mood manipulation
Feedback
The correct answer is: These people are more sensitive to mood manipulationQuestion 25
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_______ occurs when leaders integrate their values into the company’s system.
a.
Value congruence
b.
Vision
c.
Intuition
d.
Self – understanding
Feedback
The correct answer is: Value congruence
The lifeline of Mumbai is it train network. One of the most crowded places in the city. A Group of
commuters of the Mumbai suburban railways called for a strike in response to the increase in the
number of accidents in that route in the past one year due to overcrowding. The commuters want to
continue the strike unless the authorities agree to increase the frequency of the trains in that route.
Which of the following can be inferred from the above statement?
a.
The railway authorities are in different to the safety of commuters
b.
The trains in the Mumbai suburban run overcrowded
c.
Increase in the frequency of the trains would lead to decrease in number of such accidents
d.
The railway did not increase the frequency in proportion to the increase in the number of
commuters in the
past one year
Feedback
The correct answer is: The railway did not increase the frequency in proportion to the increase in the
number of commuters in the past one year
Question 27Correct
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Helena lives in a home with caregivers who want her to acquire autonomy and self-expression. It is
likely
that her caregivers will use socialization practice that reinforce which type of emotions?
a.
socially engaging negative emotion
b.
socially engaging positive emotion
c.
ego-focused emotion
d.
other focused emotion
Feedback
The correct answer is: ego-focused emotion
Question 28
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Which of the following are prominent examples of ‘ethical issues’ that fall under the domain of
‘applied
ethics’? 1) Euthanasia 2) Protection of human and animal subjects in research 3) Affirmative action
4)
Acceptable risk in workplace Which of the following are correct?
a.
1,3 and 4
b.
1,2,3 and 4
c.
1,2 and 3d.
1, 2 and 4
Feedback
The correct answer is: 1,2,3 and 4
Question 29
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Which of the following statements is most appropriate to describe deontological ethics?
a.
The central idea is that right and wrong are determined by humans according to their subjective
conscience
b.
The central idea is that the right or wrong consideration is what makes the act right or wrong, other
things
being equal
c.
The central idea is that right and wrong are relative to time and circumstance
d.
The central idea is that an adherence to the codes prescribed under the duty one is employed in
makes for
the right action
Feedback
The correct answer is: The central idea is that the right or wrong consideration is what makes the act
right
or wrong, other things being equal
Question 30
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Which of the following is a need that motivates human behaviour as per the achievement
motivation
theory?a.
All of these
b.
Affiliation
c.
Achievement
d.
Power
Feedback
The correct answer is: All of these
Question 31
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OODA Loop full form is ____________-
a.
Orient-Observe-Decide-Act
b.
Observe-Orient-Decide-Act
c.
Observational-Orientational-Decisiveness-Action
d.
None of these
Feedback
The correct answer is: Observe-Orient-Decide-Act
Question 32
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__________ is thinking about things that are known to be unthinkable.
a.
Inductive Reasoning
b.
Counterfactual thinking
c.
Basic Thinking
d.
Deductive Reasoning
Feedback
The correct answer is: Counterfactual thinking
Question 33
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The process of decision making is more limited than that of problem solving.
a.
True
b.
False
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The correct answer is: True
Question 34
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Question textWhich statement is/are true?
a.
The terms ‘ethics’ and ‘morality’ are not synonymous terms
b.
Ethics is the principle that guide the human behaviour
c.
All of these
d.
Ethics is not synonymous to religious morality or moral theology
Feedback
The correct answer is: All of these
Question 35
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Which of the following is an autocratic style of leadership?
a.
Participative style of leadership
b.
Consultative style of leadership
c.
Directing style of leadership
d.
Delegating style of leadership
Feedback
The correct answer is: Directing style of leadership
The use of decision models
a.
Reduces the scope of judgement & intuition known with certainty in decision-making
b.
None of the abovec.
Require the use of computer software
d.
Is possible when the variables value is known
Feedback
The correct answer is: None of the above
Question 37
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Which of the following statements best captures the nature of leadership as it should be for your
business to ensure your continued future success?
a.
Leader focus on setting direction, align people with a shared vision and motivating people
b.
Leaders focus on budgeting, aligning people with a shared vision and solving problems
c.
Leaders focus on motivating people, planning and organizing and staffing
d.
All of these
Feedback
The correct answer is: Leader focus on setting direction, align people with a shared vision and
motivating
people
Question 38
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The term emoting refers to:a.
the embeddedness of emotions and social relationships
b.
the universal experience of emotion
c.
emotional intelligence
d.
the cultural specific experience of emotion
Feedback
The correct answer is: the embeddedness of emotions and social relationships
Question 39
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If business is to operate in a society which is full of diverse and complicated problems, it may have
a.
Little chance of success
b.
Little chance of failure
c.
Great chance of success
d.
No relation with success or failure
Feedback
The correct answer is: Little chance of success
Question 40
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Which of the following makes measuring EI challenging?
a.
How happy the person is feeling
b.
Whether conscious, effortful processing or spontaneous processing of emotional materials should be
measured
c.
Whether the scenarios presented should be authentic or hypothetical
d.
Both (b) & (c)
Feedback
The correct answer is: Both (b) & (c)
Jared's boss encourages employees to participate in the decision-making process but does not give
them
complete freedom to do as they like. She has this of leadership style.
a.
laissez-faire
b.
dictatorial style
c.
democratic style
d.
autocratic style.
Feedback
The correct answer is: democratic style
Question 42
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A leader exercises his power over his followers because of his position held in the. Organizational
hierarchy is ____.a.
autocratic style.
b.
institutional leader.
c.
liberal leader.
d.
democratic leader.
Feedback
The correct answer is: institutional leader.
Question 43
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Having emotional intelligence is learning how to manage anxiety, happiness, and fear
a.
False
b.
True
Feedback
The correct answer is: True
Question 44
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Which of the following is an advantage of ethical corporate behaviour?
a.Customer loyalty
b.
All of these
c.
Positive work environment
d.
Employee retention
Feedback
The correct answer is: All of these
Question 45
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Which among the following are principle concerns with ‘professional ethics’ 1) To study ethical
dilemmas
in professions by application of moral theory 2) The study of unique moral obligations created by
special
social roles 3) The practice and consultancy of ethics by a trained professional ethicist 4) The ethical
challenges of a professional lifestyle Which of the following are correct?
a.
1 and 4
b.
1 and 2
c.
2 and 3
d.
1, 2, 3 and 4
Feedback
The correct answer is: 1 and 2
Which among the following term refers to the principles, values and beliefs which dene right and
wrong
behavior?
a.
Ethics
b.
Customer satisfactionc.
empowerment
d.
innovation
Feedback
The correct answer is: Ethics
Question 47
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Which of the following statements about ethical standards are TRUE?
a.
The laws of economically developed countries generally define the lowest common denominator of
acceptable behaviour
b.
The upper limits of ethical standards are set by individual standards
c.
The actual degree of enforcement of the law in an underdeveloped country would determine the
lower limit
of permissible behaviour
d.
All of these
Feedback
The correct answer is: All of these
Question 48
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To be successful, business ethics training programs need to:a.
promote the use of emotions in making tough ethical decisions
b.
focus on personal opinions of employees
c.
educate employees on formal ethical frameworks and models of ethical decision making
d.
be limited to upper executives
Feedback
The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision
making
Question 49
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In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in
dynamic interaction, however a definitive dynamic force rests with the pioneer
a.
Bureaucratic
b.
democratic
c.
laissez-faire
d.
Dictatorial authority
Feedback
The correct answer is: democratic
Question 50
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There is a shortage of wheat in your District where you are the District Magistrate. The Government
has
ordered that only a maximum amount of 50 kg wheat is to be released for wedding celebrations. A
daughter of your close relative is getting married and your requests you to release at least 100 kg
wheat,
for his daughter€™s wedding. He expresses annoyance when you tell him about the Government's
restrictions on this matter. He feels that since you are the District Magistrate you can release any
amount
at your will. You do not want to spoil your relationship with him. Under such circumstances, how
would
you deal with the situation?
a.
Refuse your relative the extra amount and strictly follow the rules.
b.
Advise him to directly apply to the allotting authority and inform him that you do not interfere in this
matter.
c.
Release the extra amount of wheat which your relative has requested for.
d.
Show your relative the copy of the Government instructions and then persuade him to accept the
amount as
prescribed.
Feedback
The correct answer is: Show your relative the copy of the Government instructions and then
persuade
him to accept the amount as prescribed.
Empathy is important because:
a.
it makes people like you
b.
it will help you get better grades
c.
. it makes you feel better
d.
it helps you understand other people’s emotions and feelings
Feedback
The correct answer is: it helps you understand other people’s emotions and feelings
Question 52
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In communities that support an interdependent self, socially engaging emotions reinforce which of
the
following cultural value?
a.
independence
b.
social harmony
c.
self-expression
d.
uniqueness
Feedback
The correct answer is: social harmony
Question 53
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Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of self-regulation connects to:
a.
pursuing goals that foster personal interests
b.
pursuing goals that help the self adjust to the needs of others
c.
pursuing goals that foster independence
d.
pursuing goals that foster self-esteemFeedback
The correct answer is: pursuing goals that help the self adjust to the needs of others
Question 54
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For analyzing a problem, decision-makers should study
a.
Its quantitative aspects
b.
Both qualitattive and quantitative aspects
c.
Its qualitative aspects
d.
None of these
Feedback
The correct answer is: Both qualitattive and quantitative aspects
Question 55
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In one cross-cultural study on self-regulation Boyer discovered all the following EXCEPT:
a.
parents believed the child’s native language was useful in teaching children self-regulation
b.
parents believed teachers should reinforce family values at preschool
c.parents believed preschool should be an extension of the home
d.
parents believed teachers were better role models than caregivers
Feedback
The correct answer is: parents believed teachers were better role models than caregivers
____________ is a capacity based test that actions the four parts of Mayer and Salovey's EI model
a.
ESCI
b.
Both MSCEIT & ESCI
c.
None of these
d.
MSCEIT
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The correct answer is: MSCEIT
Question 57
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Which of the following alone can ensure effective ethics programme in a business enterprise?
a.
Establishment of compliance mechanisms
b.
None of these
c.
Involvement of employees
d.
Publication of a code
Feedback
The correct answer is: Involvement of employeesQuestion 58
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Morals are virtues in real life.
a.
True
b.
False
Feedback
The correct answer is: True
Question 59
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The leader who excels as a leader because of his superior knowledge is ___-.
a.
democratic leader.
b.
liberal leader.
c.
intellectual leader.
d.
institutional leader.
Feedback
The correct answer is: intellectual leader.
Question 60
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Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
All of these
b.
Companies should be held accountable for economic effects of their actions
c.
Companies should be held accountable for social effects of their actions
d.
Companies should be held accountable for political effects of their actions
Feedback
The correct answer is: All of these

Question 1
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The term emoting refers to:
a.
the cultural specific experience of emotion
b.
emotional intelligence
c.
the universal experience of emotion
d.
the embeddedness of emotions and social relationships
Feedback
The correct answer is: the embeddedness of emotions and social relationships
Question 2
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Women tend to use a more style of leadership.
a.
democratic
b.
laissez-faire
c.
autocratic
d.directive
Feedback
The correct answer is: democratic
Question 3
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Which among the following term refers to the principles, values and beliefs which dene right and
wrong behavior?
a.
empowerment
b.
Ethics
c.
Customer satisfaction
d.
innovation
Feedback
The correct answer is: Ethics
Question 4
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Question text
Having high EI may not always be adaptive. Why?
a.
They will have high opinion of themselvesb.
All of these
c.
These people are more sensitive to mood manipulation
d.
Others will likely ignore them
Feedback
The correct answer is: These people are more sensitive to mood manipulation
Question 5
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Which of the following is the most appropriate dilemma within computer/ technology ethics?
a.
Means versus Ends
b.
Privacy versus social utility
c.
Risk versus benefit
d.
Public Versus Private
Feedback
The correct answer is: Privacy versus social utility
Question 6
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Question textMorling and Kitayama suggest the self shares its actions, thoughts, and feelings with
others. For the
interdependent self, the goal of self-regulation connects to:
a.
pursuing goals that foster independence
b.
pursuing goals that help the self adjust to the needs of others
c.
pursuing goals that foster self-esteem
d.
pursuing goals that foster personal interests
Feedback
The correct answer is: pursuing goals that help the self adjust to the needs of others
Question 7
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Question text
The type of leadership style in which the leader seeks input from those working under him/her is
called _________
a.
Delegating style of leadership
b.
Directing style of leadership
c.
Participative style of leadership
d.
Consultative style of leadership
Feedback
The correct answer is: Consultative style of leadership
Question 8
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Having emotional intelligence is defined as having:
a.
limited feelings
b.
self-awareness
c.
self-confidence
d.
physic ability
Feedback
The correct answer is: self-awareness
Question 9
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The goal of corporate governance and business ethics education is to:
a.
Create more ethics standards by which corporate professionals must operate.
b.
Change the way in which ethics is taught to students
c.
Increase the workload for accounting students
d.
Teach students their professional accountability and to uphold their personal Integrity to society.
FeedbackThe correct answer is: Create more ethics standards by which corporate professionals must
operate.
Question 10
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The use of decision models
a.
Reduces the scope of judgement & intuition known with certainty in decision-making
b.
Require the use of computer software
c.
None of the above
d.
Is possible when the variables value is known
Feedback
The correct answer is: None of the above
Question 11
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What is Ethics to do with?
a.
Nothing
b.
The wider community
c.Right & Wrong
d.
Businesses
Feedback
The correct answer is: Right & Wrong
Question 12
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Which of the following statements concerning the rational and emotional aspects of leadership is
false?
a.
Aroused feelings can be used either positively or negatively
b.
Good leadership involves touching others' feelings
c.
Leaders can use rational techniques and/or emotional appeals in order to influence followers
d.
Leadership includes actions and influences based only on reason and logic
Feedback
The correct answer is: Good leadership involves touching others' feelings
Question 13
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The aspects of creative strategy area.
All of these
b.
Brand Story
c.
Market Position
d.
Technology
Feedback
The correct answer is: All of these
Question 14
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Leadership behaviour is influenced by certain qualities of a person is ____.
a.
Situational theory.
b.
Trait theory.
c.
Followers theory.
d.
Managerial grid.
Feedback
The correct answer is: Trait theory.
Question 15
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The decision making process includes implementation and evaluation of the decision.
a.
False
b.
True
Feedback
The correct answer is: False
Question 16
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_________________ splits from conventional idea and makes a pristine viewpoint
a.
Advantageous thought
b.
Progressive thought
c.
Philosophical thought
d.
Imaginative development
Feedback
The correct answer is: Progressive thought
Question 17
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Question text
In this strategy, we dismantle a thing and afterward set up it back.
a.
SCAMPER
b.
Reverse Thinking
c.
Brainstorming
d.
Synectic
Feedback
The correct answer is: Synectic
Question 18
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_____________ is a technique that permits you to think all the more extensively about your test
a.
Re-express
b.
Revolution
c.
All of these
d.
Random Links
FeedbackThe correct answer is: Random Links
Question 19
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Which of the following statements is true in respect to ‘business ethics’?
a.
The common view of business as being amoral and therefore the need for a separate discourse of
“ethics” in which to hold business morally accountable
b.
That the only way to make up for the ethical lapse in businesses is by imposing higher taxes on them
c.
That business must be see only as a profit oriented enterprise and business ethics is an oxymoron
d.
That business by nature is accountable to the institutions of government only and that by nature
covers
all forms of accountability, including ethical accountability
Feedback
The correct answer is: The common view of business as being amoral and therefore the need for a
separate discourse of “ethics” in which to hold business morally accountable
Question 20
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The factors causing ethical behaviour in business are
a.
Public awareness
b.Government policies
c.
All of these
d.
Government law
Feedback
The correct answer is: All of these
Question 21
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UCD is an iterative plan measure in which architects center around the clients and their necessities
in
each period of the plan cycle
a.
True
b.
False
Feedback
The correct answer is: True
Question 22
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Leadership may not always be important in an organization.
a.
Falseb.
True
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The correct answer is: True
Question 23
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Question text
In this style of administration, a pioneer has total order and hold over their workers/group
a.
democratic
b.
Bureaucratic
c.
Dictatorial authority
d.
laissez-faire
Feedback
The correct answer is: Dictatorial authority
Question 24
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Question text
Monica's boss allows her to make any decision she thinks is important on the spot without
consulting anyone. Monica's boss has this kind of leadership style.
a.Dictatorial authority
b.
laissez-faire
c.
autocratic style.
d.
democratic style
Feedback
The correct answer is: laissez-faire
Question 25
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Question text
____________ is a capacity based test that actions the four parts of Mayer and Salovey's EI model
a.
None of these
b.
ESCI
c.
Both MSCEIT & ESCI
d.
MSCEIT
Feedback
The correct answer is: MSCEIT
Question 26
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Helena lives in a home with caregivers who want her to acquire autonomy and self-expression. It is
likely that her caregivers will use socialization practice that reinforce which type of emotions?
a.
ego-focused emotion
b.
socially engaging negative emotion
c.
other focused emotion
d.
socially engaging positive emotion
Feedback
The correct answer is: ego-focused emotion
Question 27
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__________ are an arrangement of individual convictions that comes from inside for choosing
positive
or negative, good and bad or ought to and shouldn't
a.
Moral
b.
Ethics
c.
Values
d.
Qualities
Feedback
The correct answer is: Qualities
Question 28
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Question text
Decision criteria
a.
must be unique for a problem.
b.
are the choices faced by the decision maker.
c.
are the problems faced by the decision maker.
d.
are the ways to evaluate the choices faced by the decision maker.
Feedback
The correct answer is: are the ways to evaluate the choices faced by the decision maker.
Question 29
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Question text
If business is to operate in a society which is full of diverse and complicated problems, it may have
a.
No relation with success or failure
b.
Little chance of success
c.
Little chance of failure
d.
Great chance of success
FeedbackThe correct answer is: Little chance of success
Question 30
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_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective
a.
Inductive Reasoning
b.
Logical Reasoning
c.
Deductive Reasoning
d.
None of these
Feedback
The correct answer is: Inductive Reasoning
Question 31
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What is the decision-making on the basis of experience, feelings and accumulated judgement is
said?
a.
None of these
b.
Decision-makingc.
Intuitive decision making
d.
Structured problems
Feedback
The correct answer is: Intuitive decision making
Question 32
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Question text
Statements : Non-Resident Indians invest their money in City ‘A’. About one lakh flats are vacant in
the City ‘A’. Still people are struggling hard to get the accommodation. Which of the following
decision may be pursued to solve the problem ?
a.
The Government should Immediately take steps to end the impasse through proper coordination
and
management
b.
The Government should take over the vacant flats and allot these flats to the needy persons
c.
The Government should immediately constitute a task force to review the housing policy
d.
The Government should re-strict the investment made by the Non-Resident Indians to check the
soaring
prices of dwelling units
Feedback
The correct answer is: The Government should Immediately take steps to end the impasse through
proper coordination and management
Question 33
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Question text
In one cross-cultural study on self-regulation Boyer discovered all the following EXCEPT:
a.
parents believed teachers were better role models than caregivers
b.
parents believed teachers should reinforce family values at preschool
c.
parents believed the child’s native language was useful in teaching children self-regulation
d.
parents believed preschool should be an extension of the home
Feedback
The correct answer is: parents believed teachers were better role models than caregivers
Question 34
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A leader must..
a.
always lead with the objectives in mind.
b.
All of these
c.
remove those who do not support his ideas or hinder his plans.
d.
always make decisions that are popular to his people.
FeedbackThe correct answer is: always lead with the objectives in mind.
Question 35
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Question text
In the abbreviation SCAMPER, “E” stands for _____________
a.
elevate
b.
eliminate
c.
elaborate
d.
ecstasy
Feedback
The correct answer is: eliminate
Question 36
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Identification and definition of a problem
a.
is the final step of problem solving.
b.
is the first step of decision making.
c.cannot be done until alternatives are proposed.
d.
requires consideration of multiple criteria.
Feedback
The correct answer is: is the first step of decision making.
Question 37
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A leader forces his followers to work had and penalizes them is ____.
a.
autocratic style.
b.
negative style.
c.
positive style.
d.
democratic style.
Feedback
The correct answer is: negative style.
Question 38
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The selection of best alternative from many alternatives is known as__________.
a.organizing.
b.
budgeting.
c.
selection.
d.
decision-making.
Feedback
The correct answer is: decision-making.
Question 39
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Question text
Normative ethics and morals are the same discipline
a.
False
b.
True
Feedback
The correct answer is: False
Question 40
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Question text
The major types of ethical issues include except . . . .
a.Communication issues
b.
Systematic issues
c.
Individual issues
d.
Corporate issues
Feedback
The correct answer is: Communication issues
Question 41
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____________ is a strategy of introducing the data
a.
SCAMPER
b.
Brainstorming
c.
Reverse Thinking
d.
Mind Mapping
Feedback
The correct answer is: Mind Mapping
Question 42
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______________ includes taking something that as of now exists and evolving it
a.
Subsidiary Thought
b.
Advantageous Thought
c.
Issue Arrangement
d.
Progressive Thought
Feedback
The correct answer is: Subsidiary Thought
Question 43
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____________ looks for speculations or explicit occasions to clarify ends
a.
Abductive Reasoning
b.
Deductive Reasoning
c.
Inductive Reasoning
d.
Logical Reasoning
Feedback
The correct answer is: Abductive Reasoning
Question 44
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Question text
First level and second level outcomes, expectancy, valence and instrumentalists are the four
important variables of the achievement motivation theory.
a.
True
b.
False
Feedback
The correct answer is: False
Question 45
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Leaders are ______________
a.
Individual people, while leadership is a process.
b.
the first step in the leadership process
c.
the first step in the leadership process
d.
the final step in the leadership process
Feedback
The correct answer is: Individual people, while leadership is a process.
Question 46
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Question text
Factor that affects ethical and unethical behaviour . . . .
a.
diversity
b.
communication
c.
teamwork
d.
Ethical dilemma
Feedback
The correct answer is: Ethical dilemma
Question 47
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Question text
Having emotional intelligence is learning how to manage anxiety, happiness, and fear
a.
True
b.
False
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The correct answer is: True
Question 48
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Susan tells employees exactly what is expected of them, schedules work to be done, and gives
specific guidance on how the tasks should be completed. She is a supportive leader.
a.
True
b.
False
Feedback
The correct answer is: False
Question 49
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Question text
Design Thinking is a Linear Process. True or False?
a.
True
b.
False
Feedback
The correct answer is: False
Question 50
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Question text
It is a conventional interaction with a big picture perspective
a.
Inductive Reasoning
b.
Logical Reasoning
c.
None of these
d.
Deductive Reasoning
Feedback
The correct answer is: Deductive Reasoning
Question 51
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Question text
A democratic leadership style has which of the following characteristics
a.
distorial leader
b.
None of these
c.
split power
d.
genuine
FeedbackThe correct answer is: split power
Question 52
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A leader exercises his power over his followers because of his position held in the. Organizational
hierarchy is ____.
a.
institutional leader.
b.
autocratic style.
c.
liberal leader.
d.
democratic leader.
Feedback
The correct answer is: institutional leader.
Question 53
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Question text
Unethical behaviour is often triggered by
a.
an organizational atmosphere that condones such behaviour
b.
Both (b) & (c)c.
a system of checks and balances
d.
pressure from higher management to achieve goals
Feedback
The correct answer is: Both (b) & (c)
Question 54
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Which of the following individuals connects to the term ‘emotional intelligence’?
a.
Sternberg
b.
Ekman
c.
Weschler
d.
Goleman
Feedback
The correct answer is: Goleman
Question 55
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What type of justice exists if employees are being open, honest, and truthful in their
communications
at work?a.
Ethical
b.
Interactional
c.
Distributive
d.
Procedural
Feedback
The correct answer is: Interactional
Question 56
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The lifeline of Mumbai is it train network. One of the most crowded places in the city. A Group of
commuters of the Mumbai suburban railways called for a strike in response to the increase in the
number of accidents in that route in the past one year due to overcrowding. The commuters want to
continue the strike unless the authorities agree to increase the frequency of the trains in that route.
Which of the following can be inferred from the above statement?
a.
The railway authorities are in different to the safety of commuters
b.
The railway did not increase the frequency in proportion to the increase in the number of
commuters in
the past one year
c.
The trains in the Mumbai suburban run overcrowded
d.
Increase in the frequency of the trains would lead to decrease in number of such accidents
Feedback
The correct answer is: The railway did not increase the frequency in proportion to the increase in the
number of commuters in the past one year
Question 57Correct
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Question text
Empathy is important because:
a.
it will help you get better grades
b.
. it makes you feel better
c.
it makes people like you
d.
it helps you understand other people’s emotions and feelings
Feedback
The correct answer is: it helps you understand other people’s emotions and feelings
Question 58
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________ is more durable & persuasive relationship
a.
None of these
b.
Collaboration
c.
Cooperation
d.
CoordinationFeedback
The correct answer is: Collaboration
Question 59
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Team leaders' responsibilities include coaching, facilitating, handling disciplinary problems,
reviewing
team/individual performance, training, and communication.
a.
True
b.
False
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The correct answer is: True
Question 60
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Innovation is Development is being available to original thoughts and approaches.
a.
False
b.
True
Feedback
The correct answer is: True

Which of the following is capable of doing maximum good to


society?
a.
Ethics
b.
Laws & regulations
c.
Business success
d.
professional management
Feedback
The correct answer is: Ethics
Question 2
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Question textWhich of the following does not contribute to the development of
a manager’s standard of ethics?
a.
environmental situations
b.
individual life experiences
c.
society’s norms and values
d.
competitor behaviors
Feedback
The correct answer is: competitor behaviors
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Question textAn autocratic leader would allow employees to participate
indecision making.
a.
True
b.
False
Feedback
The correct answer is: False
Question 4
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Question text
A democratic leadership style has which of the following
characteristics
a.
None of these
b.split power
c.
genuine
d.
distorial leader
Feedback
The correct answer is: split power
Question 5
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All of the following shape emoting EXCEPT:
a.
gender roles
b.
languagec.
culture
d.
power
Feedback
The correct answer is: language
Question 6
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Team leaders' responsibilities include coaching, facilitating,
handling disciplinary problems, reviewing team/individual
performance, training, and communication.
a.
True
b.
FalseFeedback
The correct answer is: True
Question 7
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In ______________ instead of the customary address style,
focus your in-person gatherings on conversation
a.
None of these
b.
group conceptualizing
c.
Mixed-gifted groups
d.
Open conversation
FeedbackThe correct answer is: Open conversation
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Hindrances for threats to new participants __________
a.
All of these
b.
Conversion cost
c.
Economies of Scale
d.
Policy & Law
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The correct answer is: All of theseQuestion 9
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In communities that support an interdependent self, socially
engaging emotions reinforce which of the following cultural
value?
a.
independence
b.
social harmony
c.
self-expression
d.
uniqueness
Feedback
The correct answer is: social harmonyQuestion 10
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_____________ Also called circumstances and logical results
thinking, inductive thinking utilizes the granular perspective
a.
Deductive Reasoning
b.
Inductive Reasoning
c.
None of these
d.
Logical Reasoning
Feedback
The correct answer is: Inductive ReasoningQuestion 11
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Question text
Monica's boss allows her to make any decision she thinks is
important on the spot without consulting anyone. Monica's boss
has this kind of leadership style.
a.
democratic style
b.
Dictatorial authority
c.
laissez-faire
d.
autocratic style.
Feedback
The correct answer is: laissez-faireQuestion 12
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Question text
Unethical behaviour is often triggered by
a.
Both (b) & (c)
b.
an organizational atmosphere that condones such
behaviour
c.
a system of checks and balances
d.
pressure from higher management to achieve goals
Feedback
The correct answer is: Both (b) & (c)Question 13
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Which statement is/are true?
a.
Ethics is not synonymous to religious morality or moral
theology
b.
The terms ‘ethics’ and ‘morality’ are not synonymous
terms
c.
All of these
d.
Ethics is the principle that guide the human behaviour
Feedback
The correct answer is: All of theseQuestion 14
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The ethical dilemma of choosing between two rights refers to
a.
deciding which of two employee rights is the most
important
b.
choosing between the lesser of two evils
c.
deciding to offer a bribe or lose out on an important
opportunity
d.
choosing between the two types of sexual harassment
Feedback
The correct answer is: choosing between the lesser of two evilsQuestion 15
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__________ enlistment is a big picture perspective that begins
with hypotheses or end-states and works in reverse to clarify
them
a.
All of these
b.
Basic thinking
c.
In-reverse thinking
d.
Deductive thinking
Feedback
The correct answer is: In-reverse thinkingQuestion 16
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Which of the following is an advantage of ethical corporate
behaviour?
a.
Customer loyalty
b.
All of these
c.
Employee retention
d.
Positive work environment
Feedback
The correct answer is: All of theseQuestion 17
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Managerial ethics can be characterized by all of the following
levels except
a.
Amoral Management
b.
Moral Management
c.
Demoral Management
d.
Immoral Management
Feedback
The correct answer is: Demoral ManagementQuestion 18
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Which of the following statements is true in respect to ‘business
ethics’?
a.
That business must be see only as a profit oriented
enterprise and business ethics is an oxymoron
b.
That business by nature is accountable to the institutions
of government only and that by nature covers all forms of
accountability, including ethical accountability
c.
The common view of business as being amoral and
therefore the need for a separate discourse of “ethics” in
which to hold business morally accountable
d.
That the only way to make up for the ethical lapse in
businesses is by imposing higher taxes on themFeedback
The correct answer is: The common view of business as being
amoral and therefore the need for a separate discourse of
“ethics” in which to hold business morally accountable
Question 19
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Which of the following alone can ensure effective ethics
programme in a business enterprise?
a.
Involvement of employees
b.
Establishment of compliance mechanisms
c.
Publication of a code
d.
None of theseFeedback
The correct answer is: Involvement of employees
Question 20
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Question text
Design Thinking is a Linear Process. True or False?
a.
True
b.
False
Feedback
The correct answer is: False
Question 21
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Question text
For analyzing a problem, decision-makers should study
a.
Both qualitattive and quantitative aspects
b.
Its qualitative aspects
c.
Its quantitative aspects
d.
None of these
Feedback
The correct answer is: Both qualitattive and quantitative aspects
Question 22
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Question text
A leader who serves as the head of the family and treats his
followers like his family members is ____.
a.
intellectual leader.
b.
liberal leader.
c.
paternalistic leader.
d.
institutional leader.
Feedback
The correct answer is: paternalistic leader.
Question 23
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Teaching Ethics in Business schools will
a.
All of these
b.
Make future manager aware of implications of unethical
practices
c.
Make managers sensitive to ethical issues
d.
Increase awareness about ethics
Feedback
The correct answer is: All of these
Question 24
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Question textInnovation is Development is being available to original thoughts
and approaches.
a.
True
b.
False
Feedback
The correct answer is: True
Question 25
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Question text
Leadership behaviour is influenced by certain qualities of a
person is ____.
a.
Followers theory.
b.Situational theory.
c.
Trait theory.
d.
Managerial grid.
Feedback
The correct answer is: Trait theory.
Question 26
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UCD is an iterative plan measure in which architects center
around the clients and their necessities in each period of the
plan cycle
a.
True
b.False
Feedback
The correct answer is: True
Question 27
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Question text
_________________ splits from conventional idea and makes a
pristine viewpoint
a.
Philosophical thought
b.
Advantageous thought
c.
Progressive thought
d.
Imaginative developmentFeedback
The correct answer is: Progressive thought
Question 28
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Question text
Which of the following alone can ensure effective ethics
programme in a business enterprise?
a.
None of these
b.
Establishment of compliance mechanisms
c.
Involvement of employees
d.
Publication of a code
FeedbackThe correct answer is: Involvement of employees
Question 29
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Question text
Leader acts more as bosses then leadership style is ____.
a.
democratic style.
b.
positive style.
c.
autocratic style.
d.
negative style.
Feedback
The correct answer is: negative style.Question 30
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Question text
Participative leadership has which of the following
characteristics
a.
Takes the view that rewards and punishment motivate
staff
b.
Believe success arises from leaders and staff working
together
c.
Seeks to involve staff in the decision making process
d.
Employs a clear chain of command
Feedback
The correct answer is: Seeks to involve staff in the decision
making processQuestion 31
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____________ includes bunch individuals verbally
recommending thoughts or elective blueprints.
a.
Dialectical Inquiry
b.
Delphi Techniques
c.
Nominal Group Techniques
d.
Brainstorming
Feedback
The correct answer is: BrainstormingQuestion 32
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You disappointed your caregivers when you did not behave
appropriately at a family dinner. You experienced guilt at that
moment. Guilt is which type of emotion?
a.
socially disengaging negative emotion
b.
socially disengaging positive emotion
c.
socially engaging positive emotion
d.
socially engaging negative emotion
Feedback
The correct answer is: socially engaging negative emotionQuestion 33
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Question text
If business is to operate in a society which is full of diverse and
complicated problems, it may have
a.
Little chance of failure
b.
No relation with success or failure
c.
Great chance of success
d.
Little chance of success
Feedback
The correct answer is: Little chance of successQuestion 34
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Question text
Which of the below is an example of autocratic leadership?
a.
We can go to the zoo or bird park for this outing. I am
OK with anything.
b.
“Everybody will fall in at 1400 hour sharp.
c.
All of these
d.
I need your feedback before I make decision. Please
speak out.
Feedback
The correct answer is: “Everybody will fall in at 1400 hour sharp.Question 35
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Question text
Statements : Non-Resident Indians invest their money in City
‘A’. About one lakh flats are vacant in the City ‘A’. Still people
are struggling hard to get the accommodation. Which of the
following decision may be pursued to solve the problem ?
a.
The Government should re-strict the investment made by
the Non-Resident Indians to check the soaring prices of
dwelling units
b.
The Government should take over the vacant flats and
allot these flats to the needy persons
c.
The Government should Immediately take steps to end
the impasse through proper coordination and
management
d.
The Government should immediately constitute a task
force to review the housing policyFeedback
The correct answer is: The Government should Immediately
take steps to end the impasse through proper coordination and
management
Question 36
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Question text
____________ is a strategy of introducing the data
a.
Brainstorming
b.
Reverse Thinking
c.
SCAMPER
d.
Mind MappingFeedback
The correct answer is: Mind Mapping
Question 37
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Question text
“------------ are social inventions for accomplishing goals through
group efforts”
a.
management
b.
behaviour
c.
leadership
d.
organization
FeedbackThe correct answer is: leadership
Question 38
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Mrs. Biswas has been leading business manager in the world of
business and has established her credentials in a world
dominated by men. She has primarily worked in the industry and
has extensive knowledge of the field. She recently started her
own cosmetics firm and has decided to make sure that females
find adequate representations in her company. In her
experiences in the cosmetic industry, she has generally seen
that the sales and marketing wings of most companies are
dominated by men. Keeping this in mind, she has decided to
employ at least 50% females in the sales and marketing
department of her company. Which of the following could be the
most serious issue that Mrs. Biswas might face with her
decision?
a.
The job might have travel requirements that might pose
a challenge for females.
b.
Men are better at sales than females.
c.Females have an intrinsic understanding of the use of
cosmetics that men do not have.
d.
It is not necessary that females wish to take up these
roles.
Feedback
The correct answer is: The job might have travel requirements
that might pose a challenge for females.
Question 39
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Question text
Decision making is the selection based on some criteria from
two or more possible alternatives is defined by
a.
Mac Donald.
b.
M.C. Nites.c.
Farland.
d.
Terry.
Feedback
The correct answer is: Terry.
Question 40
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_________ happens when we ingest too much or neglect as far
as possible on data gathering, which can make it hard to
measure or recognize what's pertinent and what's incidental.
a.
Status Quo Trap
b.
Information Overdose Trapc.
Anchoring Trap
d.
Suck Cost Trap
Feedback
The correct answer is: Information Overdose Trap
Question 41
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Which of the below is an example of laissez-faire leadership?
a.
None of these
b.
I need your feedback before I make decision. Please
speak out.
c.We can go to the zoo or bird park for this outing. I am
OK with anything.
d.
Everybody will fall in at 1400 hour sharp.
Feedback
The correct answer is: We can go to the zoo or bird park for this
outing. I am OK with anything.
Question 42
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Emotion regulation relates to:
a.
how we process, manage, and adjust our emotions
b.
how we adjust our behavior to particular situations
c.how we learn to act in context
d.
how we adjust our emotional experiences in particular
situations
Feedback
The correct answer is: how we adjust our emotional experiences
in particular situations
Question 43
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Question text
When corporate fail to follow ethical practices
a.
corporate governance suffers
b.
it results in corporate crimes
c.the people who suffer directly are the investors
d.
the company will earn lot of losses
Feedback
The correct answer is: corporate governance suffers
Question 44
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A leader must..
a.
always lead with the objectives in mind.
b.
remove those who do not support his ideas or hinder his
plans.
c.
All of thesed.
always make decisions that are popular to his people.
Feedback
The correct answer is: always lead with the objectives in mind.
Question 45
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The process of decision making is more limited than that of
problem solving.
a.
True
b.
False
Feedback
The correct answer is: TrueQuestion 46
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One of the abilities a manager needs to be successful is the
ability to match leadership style to the work situation, which is
necessary because of three concerns. These are:
a.
Workers, communication style, social activities
b.
Task, interpersonal relationships, worker/task maturity.
c.
Interpersonal relationships, worker/task maturity, orders
& directives.
d.
Manager accessibility, training, task.
Feedback
The correct answer is: Task, interpersonal relationships,
worker/task maturity.Question 47
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__________ are those that influence the stockpile, request, and
cost of items, and they come in numerous structures.
a.
Market forces
b.
Financial Powers
c.
Philosophical thought
d.
Mechanical powers
Feedback
The correct answer is: Market forcesQuestion 48
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Which of the following is the most appropriate definition of
“practice” vis a vis professional ethics?
a.
“practice” is a cooperative arrangement to pursue the
goods that are internal to a structured communal life
b.
“practice” is an endeavor to achieve excellence by
incessant repetition
c.
“practice” is symbolic of the humble admission that
humans can never know and learn enough
d.
“practice” is the application of knowledge into real time
problems
FeedbackThe correct answer is: “practice” is a cooperative arrangement
to pursue the goods that are internal to a structured communal
life
Question 49
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The moral principles, standards of behaviour, or set of values
that guide a person’s actions in the workplace is called
a.
work place ethics
b.
behavioral ethics
c.
Office place ethics
d.
factory place ethics
FeedbackThe correct answer is: work place ethics
Question 50
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This is a conventional distinction made between managers and
leaders.
a.
Managers originate while leaders imitate
b.
Managers innovate while leaders administer
c.
Managers maintain while leaders develop
d.
Managers inspire while leaders control
FeedbackThe correct answer is: Managers maintain while leaders
develop
Question 51
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In one cross-cultural study on self-regulation Boyer discovered
all the following EXCEPT:
a.
parents believed preschool should be an extension of
the home
b.
parents believed the child’s native language was useful
in teaching children self-regulation
c.
parents believed teachers were better role models than
caregivers
d.parents believed teachers should reinforce family values
at preschool
Feedback
The correct answer is: parents believed teachers were better
role models than caregivers
Question 52
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Question text
If you face an ethical dilemma, what should be your first step to
resolve the issue?
a.
Stay quiet
b.
None of these
c.
Check your facts
d.Contact the regulators
Feedback
The correct answer is: Check your facts
Question 53
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Leadership is often more associated with _________
a.
planning
b.
paperwork
c.
change
d.
consistencyFeedback
The correct answer is: change
Question 54
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The leader who excels as a leader because of his superior
knowledge is ___-.
a.
liberal leader.
b.
intellectual leader.
c.
democratic leader.
d.
institutional leader.
FeedbackThe correct answer is: intellectual leader.
Question 55
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Which among the following are principle concerns with
‘professional ethics’ 1) To study ethical dilemmas in professions
by application of moral theory 2) The study of unique moral
obligations created by special social roles 3) The practice and
consultancy of ethics by a trained professional ethicist 4) The
ethical challenges of a professional lifestyle Which of the
following are correct?
a.
1, 2, 3 and 4
b.
1 and 2
c.
1 and 4
d.
2 and 3Feedback
The correct answer is: 1 and 2
uestion 56
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What is business ethics?
a.
The study of business situations, activities, and
decisions where issues of right and wrong are addressed
b.
Ethics that can be applied to an organization's practices
c.
The study of business situations, activities, and
decisions where issues of right and wrong are addressed
d.
Ethical processes businesses use in order to achieve a
good ethical standardFeedback
The correct answer is: The study of business situations,
activities, and decisions where issues of right and wrong are
addressed
Question 57
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Question text
A leader motivates his followers to work hard by offering them
rewards is ____.
a.
positive style.
b.
autocratic style.
c.
democratic style.
d.
negative style.Feedback
The correct answer is: autocratic style.
Question 58
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Question text
Danica lives in a home with caregivers who want her to acquire
a connectedness to others and social harmony. It is likely that
her caregivers will use socialization practice that reinforce which
type of emotions?
a.
socially disengaging negative emotion
b.
ego-focused emotion
c.
socially disengaging positive emotion
d.
other focused emotionFeedback
The correct answer is: other focused emotion
Question 59
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Question text
Ethical behaviour is a matter of
a.
Acting on a considered judgement
b.
None of these
c.
Juggling standards and business needs
d.
Obeying the rules
FeedbackThe correct answer is: Acting on a considered judgement
Question 60
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__________ is a cooperative choice making measure that can
be utilized by dynamic gatherings when the individual
individuals are in various actual areas
a.
Nominal Group Techniques
b.
Brainstorming
c.
Delphi Techniques
d.
Dialectical Inquiry
FeedbackThe correct answer is: Delphi Techniques

Question 1
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Ethical leadership means the following under corporate
governance
a.
establish board room relationships based on trust
b.
foster a climate of trust and candor
c.
believing that institutional sustainability comes first
d.
there is no such thing as ethical leadership
Feedback
The correct answer is: foster a climate of trust and candorQuestion 2
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The leadership theory study leaders behaviour is _____.
a.
Managerial grid.
b.
Flowers theory.
c.
Trait theory.
d.
Behavioral theory.
Feedback
The correct answer is: Behavioral theory.
Question 3Correct
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______________ includes taking something that as of now
exists and evolving it
a.
Advantageous Thought
b.
Progressive Thought
c.
Subsidiary Thought
d.
Issue Arrangement
Feedback
The correct answer is: Subsidiary Thought
Question 4
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Question text
Morling and Kitayama suggest the self shares its actions,
thoughts, and feelings with others. For the interdependent self,
the goal of self-regulation connects to:
a.
pursuing goals that help the self adjust to the needs of
others
b.
pursuing goals that foster personal interests
c.
pursuing goals that foster self-esteem
d.
pursuing goals that foster independence
Feedback
The correct answer is: pursuing goals that help the self adjust to
the needs of others
Question 5
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Leader acts more as bosses then leadership style is ____.
a.
negative style.
b.
autocratic style.
c.
democratic style.
d.
positive style.
Feedback
The correct answer is: negative style.
Question 6
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Charisma and enthusiasm are traits that have been found to
consistently differentiate leaders from nonleaders.
a.
False
b.
True
Feedback
The correct answer is: False
Question 7
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Which values does an effective leader focus on?a.
disintegration
b.
openness
c.
trust
d.
teamwork
Feedback
The correct answer is: disintegration
Question 8
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Which of the following is the most appropriate dilemma within
computer/ technology ethics?
a.Risk versus benefit
b.
Public Versus Private
c.
Privacy versus social utility
d.
Means versus Ends
Feedback
The correct answer is: Privacy versus social utility
Question 9
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Studies who that the higher the rank a star performer has in an
organization the more he or she relies on___for success
a.
motivationb.
ethical
c.
EI
d.
management
Feedback
The correct answer is: EI
Question 10
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Question text
Which of the below is an example of democratic leadership?
a.
We can go to the zoo or bird park for this outing. I am
OK with anything.
b.All of these
c.
I need your feedback before I make decision. Please
speak out.
d.
Everybody will fall in at 1400 hour sharp.
Feedback
The correct answer is: I need your feedback before I make
decision. Please speak out.
Question 11
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Question text
What is business ethics?
a.
The study of business situations, activities, and
decisions where issues of right and wrong are addressedb.
Ethics that can be applied to an organization's practices
c.
Ethical processes businesses use in order to achieve a
good ethical standard
d.
The study of business situations, activities, and
decisions where issues of right and wrong are addressed
Feedback
The correct answer is: The study of business situations,
activities, and decisions where issues of right and wrong are
addressed
Question 12
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____________ is imperative to have the option to construct and
keep up associations with others.
a.Change Management Skills
b.
Leadership skills
c.
Building Bonds
d.
conflict management skills
Feedback
The correct answer is: Building Bonds
Question 13
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Which of the following is capable of doing maximum good to
society?
a.
Business successb.
Laws & regulations
c.
professional management
d.
Ethics
Feedback
The correct answer is: Ethics
Question 14
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Men tend to use a more democratic leadership style than
women.
a.
False
b.True
Feedback
The correct answer is: False
Question 15
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Question text
Hindrances for threats to new participants __________
a.
All of these
b.
Economies of Scale
c.
Policy & Law
d.
Conversion costFeedback
The correct answer is: All of these
Question 16
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Question text
Which of the following is the most appropriate definition of
“practice” vis a vis professional ethics?
a.
“practice” is a cooperative arrangement to pursue the
goods that are internal to a structured communal life
b.
“practice” is the application of knowledge into real time
problems
c.
“practice” is an endeavor to achieve excellence by
incessant repetitiond.
“practice” is symbolic of the humble admission that
humans can never know and learn enough
Feedback
The correct answer is: “practice” is a cooperative arrangement
to pursue the goods that are internal to a structured communal
life
Question 17
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Question text
Early Leadership trait research looked to find characteristics that
might ___
a.
distinguish ordinary leaders from great leaders
b.
identify the physical traits of leaders
c.differentiate leaders from non leaders
d.
define charisma
Feedback
The correct answer is: differentiate leaders from non leaders
Question 18
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_____________ Also called circumstances and logical results
thinking, inductive thinking utilizes the granular perspective
a.
Inductive Reasoning
b.
Deductive Reasoning
c.
None of thesed.
Logical Reasoning
Feedback
The correct answer is: Inductive Reasoning
Question 19
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Question text
Danica lives in a home with caregivers who want her to acquire
a connectedness to others and social harmony. It is likely that
her caregivers will use socialization practice that reinforce which
type of emotions?
a.
socially disengaging positive emotion
b.
ego-focused emotion
c.
socially disengaging negative emotiond.
other focused emotion
Feedback
The correct answer is: other focused emotion
Question 20
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Which of the following statements is true in respect to ‘business
ethics’?
a.
The common view of business as being amoral and
therefore the need for a separate discourse of “ethics” in
which to hold business morally accountable
b.
That the only way to make up for the ethical lapse in
businesses is by imposing higher taxes on them
c.That business must be see only as a profit oriented
enterprise and business ethics is an oxymoron
d.
That business by nature is accountable to the institutions
of government only and that by nature covers all forms of
accountability, including ethical accountability
Feedback
The correct answer is: The common view of business as being
amoral and therefore the need for a separate discourse of
“ethics” in which to hold business morally accountable
Question 21
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Responsible leadership has been associated with taking what
type of perspective on leadership?
a.
multi-stakeholder perspective
b.religious perspective
c.
follower perspective
d.
environmental perspective
Feedback
The correct answer is: multi-stakeholder perspective
Question 22
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In this style of administration, a pioneer has total order and hold
over their workers/group
a.
Bureaucratic
b.
laissez-fairec.
Dictatorial authority
d.
democratic
Feedback
The correct answer is: Dictatorial authority
Question 23
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Leadership may not always be important in an organization.
a.
True
b.
False
FeedbackThe correct answer is: True
Question 24
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PLUS Model U stands for
a.
None of these
b.
Unique
c.
Unilateral
d.
Universal
Feedback
The correct answer is: UniversalQuestion 25
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To be successful, business ethics training programs need to:
a.
promote the use of emotions in making tough ethical
decisions
b.
focus on personal opinions of employees
c.
educate employees on formal ethical frameworks and
models of ethical decision making
d.
be limited to upper executives
Feedback
The correct answer is: educate employees on formal ethical
frameworks and models of ethical decision makingQuestion 26
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The ethical dilemma of choosing between two rights refers to
a.
deciding which of two employee rights is the most
important
b.
deciding to offer a bribe or lose out on an important
opportunity
c.
choosing between the lesser of two evils
d.
choosing between the two types of sexual harassment
FeedbackThe correct answer is: choosing between the lesser of two evils
Question 27
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Leadership is often more associated with _________
a.
paperwork
b.
change
c.
consistency
d.
planning
Feedback
The correct answer is: changeQuestion 28
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Question text
In one cross-cultural study on self-regulation Boyer discovered
all the following EXCEPT:
a.
parents believed teachers were better role models than
caregivers
b.
parents believed preschool should be an extension of
the home
c.
parents believed teachers should reinforce family values
at preschool
d.
parents believed the child’s native language was useful
in teaching children self-regulation
FeedbackThe correct answer is: parents believed teachers were better
role models than caregivers
Question 29
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Question text
Which of these are key principles of the Code of Ethics?
a.
Objectivity
b.
Professional behaviour
c.
Both Objectivity and professional behaviour
d.
None of these
FeedbackThe correct answer is: Both Objectivity and professional
behaviour
Question 30
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Which of the following statements concerning the rational and
emotional aspects of leadership is false?
a.
Leaders can use rational techniques and/or emotional
appeals in order to influence followers
b.
Aroused feelings can be used either positively or
negatively
c.
Leadership includes actions and influences based only
on reason and logic
d.
Good leadership involves touching others' feelingsFeedback
The correct answer is: Good leadership involves touching
others' feelings
Question 31
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Emotions are:
a.
physiological changes to experiences in our environment
b.
objective responses to experiences in our environment
c.
subjective responses to experiences in our environment
d.
behavioral changes to experiences in our environmentFeedback
The correct answer is: subjective responses to experiences in
our environment
Question 32
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Which of the following is an example of an area where business
ethics apply?
a.
In the personal life of staff
b.
Nowhere
c.
None of these
d.
Conduct of international operationsFeedback
The correct answer is: Conduct of international operations
Question 33
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The field of management science
a.
All of these
b.
concentrates on the use of quantitative methods to assist
in decision making.
c.
approaches decision making rationally, with techniques
based on the scientific method.
d.
is another name for decision science and for operations
research.Feedback
The correct answer is: All of these
Question 34
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Women tend to use a more style of leadership.
a.
autocratic
b.
laissez-faire
c.
directive
d.
democratic
FeedbackThe correct answer is: democratic
Question 35
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_____________ is the propensity to keep up things as they are,
in any event, when that might be essentially not exactly ideal
a.
Suck Cost Trap
b.
Information Overdose Trap
c.
Anchoring Trap
d.
Status Quo Trap
Feedback
The correct answer is: Status Quo TrapQuestion 36
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Which of the following is the best step a leader can take when
employees express concerns about a rumored change within
the organization?
a.
None of these
b.
Minimize discussion about the rumors until a clear plan
is ready for implementation this gives senior managers
time to develop an effective plan.
c.
Invite employees to express their concerns and shares
ideas to help ease the stress they are feeling and to
empower them to work together to contribute toward a
shared solution
d.Reassure employees that everything is going to be all
right and that the company upper management is
working to develop an effective plan
Feedback
The correct answer is: Invite employees to express their
concerns and shares ideas to help ease the stress they are
feeling and to empower them to work together to contribute
toward a shared solution
Question 37
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Question text
Emotional intelligence is different from other intelligences in that

a.
the focus is on emotional reasoning, ability and
knowledge
b.
it is a set of skills
c.it is a new type of intelligence
d.
it can be measured using tests easily
Feedback
The correct answer is: the focus is on emotional reasoning,
ability and knowledge
Question 38
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Ricky is assess as having high emotional intelligence. This
means he has:::2::Which of the following IS NOT a skill
associated with emotional intelligence?{=expressing pride and
anger ~experiencing love ~negotiating conflict ~being sensitive
to others}
a.
skills and abilities that help him process, understand,
and regulate his emotions and those of others
b.
skills that help them problem solvec.
skills and abilities that help him understand people from
another cultural heritage
d.
skills and abilities that help them to acquire language
Feedback
The correct answer is: skills and abilities that help him process,
understand, and regulate his emotions and those of others
Question 39
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In this strategy, we dismantle a thing and afterward set up it
back.
a.
Reverse Thinking
b.
Brainstormingc.
SCAMPER
d.
Synectic
Feedback
The correct answer is: Synectic
Question 40
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Decision making is the selection based on some criteria from
two or more possible alternatives is defined by
a.
M.C. Nites.
b.
Terry.
c.Farland.
d.
Mac Donald.
Feedback
The correct answer is: Terry.
Question 41
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We are self-aware when:
a.
. we recognize a feeling or emotion
b.
we are honest
c.we recognize a physical action
d.
we can speak our mind
Feedback
The correct answer is: . we recognize a feeling or emotion
Question 42
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The process of decision making is more limited than that of
problem solving.
a.
False
b.
True
Feedback
The correct answer is: TrueQuestion 43
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Which statement is/are true?
a.
The terms ‘ethics’ and ‘morality’ are not synonymous
terms
b.
Ethics is the principle that guide the human behaviour
c.
Ethics is not synonymous to religious morality or moral
theology
d.
All of these
Feedback
The correct answer is: All of theseQuestion 44
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____________ for thought creation is the point at which various
thoughts are consolidated, utilizing various components of each
to make an entirety
a.
Issue Arrangement
b.
Progressive Thought
c.
Advantageous Thought
d.
Subsidiary Thought
Feedback
The correct answer is: Advantageous ThoughtQuestion 45
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Which of the following is the first step in the ethical
decision-making process?
a.
Soliciting the opinions of others in the work group and
overall business
b.
Applying a personal moral philosophy
c.
Being socialized into the firm's corporate culture
d.
Recognizing that an issue requires an individual or work
group to make a choice that ultimately will be judged by
stakeholders as right or wrong
FeedbackThe correct answer is: Recognizing that an issue requires an
individual or work group to make a choice that ultimately will be
judged by stakeholders as right or wrong
Question 46
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Standards that decided, what kind of conduct employees of
organization should possess
a.
distributive justice
b.
descriptive justice
c.
Ethics
d.
procedural justiceFeedback
The correct answer is: Ethics
Question 47
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Empathy is the ability to understand what others are feeling.
a.
False
b.
True
Feedback
The correct answer is: True
Question 48
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_____________ dismisses the need for common sense and
holds no imperatives
a.
Imaginative development
b.
Advantageous Thought
c.
Fortunate revelation
d.
Progressive Thought
Feedback
The correct answer is: Imaginative development
Question 49
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Question text
Which of the following is false regarding Participative Style of
Leadership?
a.
Leader assigns work to the workforce
b.
Leader doesn’t assign any task to its workforce
c.
Leader makes decision based on the conclusions made
by the workforce
d.
Leader provides guidance during the work process
Feedback
The correct answer is: Leader doesn’t assign any task to its
workforce
Question 50
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Question text
People can experience the same exact situation and react to it
very differently.
a.
False
b.
True
Feedback
The correct answer is: True
Question 51
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Statements : Non-Resident Indians invest their money in City
‘A’. About one lakh flats are vacant in the City ‘A’. Still peopleare struggling hard to get the
accommodation. Which of the
following decision may be pursued to solve the problem ?
a.
The Government should take over the vacant flats and
allot these flats to the needy persons
b.
The Government should Immediately take steps to end
the impasse through proper coordination and
management
c.
The Government should re-strict the investment made by
the Non-Resident Indians to check the soaring prices of
dwelling units
d.
The Government should immediately constitute a task
force to review the housing policy
Feedback
The correct answer is: The Government should Immediately
take steps to end the impasse through proper coordination and
management
Question 52
Correct
Mark 0.50 out of 0.50Flag question
Question text
Kavita is an ethically centered production manager so she will
ship a product
a.
only after an ethics committee has approved it
b.
only after all its problems have been eliminated
c.
only if the shipping people use packing material that
does not harm the environment
d.
as quickly as she can to meet the customer's schedule
Feedback
The correct answer is: only after all its problems have been
eliminated
Question 53
Correct
Mark 0.50 out of 0.50Flag question
Question text
Values and ethics shape the
a.
Corporate differences
b.
Corporate unity
c.
Corporate discipline
d.
Corporate culture
Feedback
The correct answer is: Corporate culture
Question 54
Correct
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Flag questionQuestion text
___________ is increasing Leadership rapidly
a.
Command
b.
Control
c.
Strategy
d.
Getting others to follow
Feedback
The correct answer is: Getting others to follow
Question 55
Correct
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Flag question
Question textIn this method workers can keep away from the circumstance
when individuals do exploitative conduct and legitimize it by
simply saying 'it isn't actually unlawful'
a.
Agenda Methods
b.
Incorporate Ethical Concepts
c.
Code of ethics
d.
Training programmes
Feedback
The correct answer is: Agenda Methods
Question 56
Correct
Mark 0.50 out of 0.50
Flag questionQuestion text
_____________ called circumstances and logical results
thinking, inductive thinking utilizes the granular perspective.
a.
Abductive thinking
b.
Critical thinking
c.
Inductive thinking
d.
Deductive thinking
Feedback
The correct answer is: Inductive thinking
Question 57
Correct
Mark 0.50 out of 0.50
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Question textAll unethical practices are illegal.
a.
False
b.
True
Feedback
The correct answer is: False
Question 58
Correct
Mark 0.50 out of 0.50
Flag question
Question text
Ability of a leader to look things from others point of view is
a.
apathy
b.
responsibilityc.
empathy
d.
sympathy
Feedback
The correct answer is: empathy
Question 59
Correct
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Question text
Design Thinking is a Linear Process. True or False?
a.
True
b.
False
FeedbackThe correct answer is: False
Question 60
Correct
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Flag question
Question text
Weigh the evidence is a _____________ stage of decision
process
a.
5
b.
7
c.
3
d.
4
Feedback
The correct answer is: 4

Managerial Competency Development


Home / My courses /
Managerial Competency Development / Assignment And Assessment / ASSIGNMENT 1 -JULY 2021
Started on
Monday, 18 October 2021, 12:30 PM
State
Finished
Completed on
Monday, 18 October 2021, 1:45 PM
Time taken
1 hour 15 mins
Grade
24.00 out of 30.00 (80%)
Question 1
Correct
Mark 0.50 out of 0.50
Question 2
Incorrect
Mark 0.00 out of 0.50
Monica's boss allows her to make any decision she thinks is important on the spot without
consulting anyone. Monica's boss has
this kind of leadership style.
a. autocratic style.
b. laissez-faire

c. democratic style
d. Dictatorial authority
The correct answer is: laissez-faire
Business ethics are basically different from personal ethics
a. True

b. False
The correct answer is: FalseQuestion 3
Correct
Mark 0.50 out of 0.50
You are the HR manager of your organization. There is a hard-working employee, Sanjeev, in your
organization. In terms of
behaviour, effort and diligence, Sanjeev is one of the top most employees in the company. The issue
is that the company is a call
Centre for a US based company and the Sanjeev’s communication skills are not up to the level. Even
after being given training,
Sanjeev has not been able to improve his communication skills. What should you do in the given
scenario?
a. Ask Sanjeev to leave
b. Find another job for Sanjeev
c. Provide another training to Sanjeev
d. Change the job role of Sanjeev

The correct answer is: Change the job role of Sanjeev


Question 4
Correct
Mark 0.50 out of 0.50
Ideation is the innovative cycle of creating, creating, and conveying groundbreaking thoughts, where
a thought is perceived as an
essential component of figured that can be either visual, cement, or unique.
a. False
b. True

The correct answer is: True


Question 5
Correct
Mark 0.50 out of 0.50
When something is planned, organized, lead and controlled by the managers then they are known as
the decision makers.
a. False
b. True

The correct answer is: TruePrevious Activity


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ASSIGNMENT 1 -JULY 2021
Question 6
Correct
Mark 0.50 out of 0.50
A written statement of policies and principles that guides the behaviour of all employees is called
a. code of ethics

b. word of ethics
c. None of these
d. ethical dilemmas
The correct answer is: code of ethics
Question 7
Correct
Mark 0.50 out of 0.50
The moral principles, standards of behaviour, or set of values that guide a person’s actions in the
workplace is called
a. factory place ethics
b. office place ethics
c. behavioral ethics
d. workplace ethics

The correct answer is: workplace ethicsQuestion 8


Incorrect
Mark 0.00 out of 0.50
“------------ are social inventions for accomplishing goals through group efforts”
a. leadership
b. organization

c. management
d. behaviour
The correct answer is: leadership
Question 9
Correct
Mark 0.50 out of 0.50
Elements of self-regulation are:
a. adaptability
b. All of these

c. self-control
d. innovation
The correct answer is: All of these
Question 10
Correct
Mark 0.50 out of 0.50
Which among the following term refers to the principles, values and beliefs which dene right and
wrong behavior?
a. innovation
b. Ethics
c. empowerment
d. Customer satisfaction
The correct answer is: Ethics
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ASSIGNMENT 1 -JULY 2021
Question 11
Not yet answered
Marked out of 0.50
Which values does an effective leader focus on?
a. openness
b. disintegration
c. trust
d. teamwork
Clear my choice
Question 12
Not yet answered
Marked out of 0.50
Which leadership style tends to centralize authority and make unilateral decisions?
a. laissez-faire
b. autocratic style.
c. dictatorial style
d. democratic
Clear my choice
Question 13
Not yet answered
Marked out of 0.50
Leadership may not always be important in an organization.
a. True
b. False
Clear my choiceQuestion 14
Not yet answered
Marked out of 0.50
The lifeline of Mumbai is it train network. One of the most crowded places in the city. A Group of
commuters of the Mumbai
suburban railways called for a strike in response to the increase in the number of accidents in that
route in the past one year due to
overcrowding. The commuters want to continue the strike unless the authorities agree to increase
the frequency of the trains in
that route. Which of the following can be inferred from the above statement?
a. The trains in the Mumbai suburban run overcrowded
b. The railway authorities are in different to the safety of commuters
c. The railway did not increase the frequency in proportion to the increase in the number of
commuters in the past one year
d. Increase in the frequency of the trains would lead to decrease in number of such accidents
Clear my choice
Question 15
Not yet answered
Marked out of 0.50
A leader motivates his followers to work hard by offering them rewards is ____.
a. democratic style.
b. positive style.
c. autocratic style.
d. negative style.
Clear my choice
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ASSIGNMENT 1 -JULY 2021
Question 16
Correct
Mark 0.50 out of 0.50
If have just become a member of an athletic team and experiencing a sense of belonging and
friendliness. You will most likely
experience which type of emotion?
a. socially disengaging negative emotion
b. socially engaging positive emotion

c. socially disengaging positive emotion


d. socially engaging negative emotion
The correct answer is: socially engaging positive emotion
Question 17
Correct
Mark 0.50 out of 0.50
In communities that support an interdependent self, socially engaging emotions reinforce which of
the following cultural value?
a. uniqueness
b. social harmony

c. independence
d. self-expression
The correct answer is: social harmonyQuestion 18
Correct
Mark 0.50 out of 0.50
A leader who serves as the head of the family and treats his followers like his family members is
____.
a. liberal leader.
b. intellectual leader.
c. institutional leader.
d. paternalistic leader.

The correct answer is: paternalistic leader.


Question 19
Incorrect
Mark 0.00 out of 0.50
Which of the following statements concerning the rational and emotional aspects of leadership is
false?
a. Leaders can use rational techniques and/or emotional appeals in order to influence followers
b. Aroused feelings can be used either positively or negatively
c. Good leadership involves touching others' feelings
d. Leadership includes actions and influences based only on reason and logic
The correct answer is: Good leadership involves touching others' feelings
Question 20
Correct
Mark 0.50 out of 0.50
Empathy is the ability to understand what others are feeling.
a. False
b. True

The correct answer is: True


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ASSIGNMENT 1 -JULY 2021
Question 21
Correct
Mark 0.50 out of 0.50
_____________ called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective.
a. Deductive thinking
b. Critical thinking
c. Abductive thinking
d. Inductive thinking

The correct answer is: Inductive thinking


Question 22
Correct
Mark 0.50 out of 0.50
The corporate governance structure of a company reflects the individual companies’:
a. Legal and business system
b. Cultural and economic system
c. Social and regulatory system
d. All of these

The correct answer is: All of theseQuestion 23


Correct
Mark 0.50 out of 0.50
Having high EI may not always be adaptive. Why?
a. They will have high opinion of themselves
b. Others will likely ignore them
c. All of these
d. These people are more sensitive to mood manipulation

The correct answer is: These people are more sensitive to mood manipulation
Question 24
Incorrect
Mark 0.00 out of 0.50
In what situation would it be helpful to have emotional intelligence?
a. Fighting with your younger sibling
b. Before a big test at school
c. Convincing your friend to hang out with you
d. Volunteering for Red Cross
The correct answer is: Volunteering for Red Cross
Question 25
Correct
Mark 0.50 out of 0.50
To be successful, business ethics training programs need to:
a. promote the use of emotions in making tough ethical decisions
b. educate employees on formal ethical frameworks and models of ethical decision making

c. be limited to upper executives


d. focus on personal opinions of employees
The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision making
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ASSIGNMENT 1 -JULY 2021
Question 26
Correct
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The process of decision making is more limited than that of problem solving.
a. False
b. True

The correct answer is: True


Question 27
Correct
Mark 0.50 out of 0.50
Which style of management would be most effective in an emergency situation?
a. democratic
b. autocratic style.

c. laissez-faire
d. dictatorial style
The correct answer is: autocratic style.
Question 28
Incorrect
Mark 0.00 out of 0.50
Managerial ethics can be characterized by all of the following levels except
a. demoral management

b. immoral management
c. moral management
d. amoral management
The correct answer is: moral managementQuestion 29
Incorrect
Mark 0.00 out of 0.50
__________ alludes to an individual's very own ethics and set of accepted rules.
a. None of these
b. personal ethics
c. business ethics
d. professional ethics

The correct answer is: personal ethics


Question 30
Correct
Mark 0.50 out of 0.50
OODA Loop full form is ____________-
a. None of these
b. Observational-Orientational-Decisiveness-Action
c. Orient-Observe-Decide-Act
d. Observe-Orient-Decide-Act

The correct answer is: Observe-Orient-Decide-Act


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ASSIGNMENT 1 -JULY 2021
Question 31
Correct
Mark 0.50 out of 0.50
A democratic-participative leader gathers information from employees but makes the final decision
alone.
a. False

b. True
The correct answer is: False
Question 32
Incorrect
Mark 0.00 out of 0.50
________ is more durable & persuasive relationship
a. Coordination
b. Collaboration
c. Cooperation

d. None of these
The correct answer is: Collaboration
Question 33
Incorrect
Mark 0.00 out of 0.50
____________ includes bunch individuals verbally recommending thoughts or elective blueprints.
a. Dialectical Inquiry

b. Nominal Group Techniques


c. Delphi Techniques
d. Brainstorming
The correct answer is: BrainstormingQuestion 34
Correct
Mark 0.50 out of 0.50
A democratic leadership style has which of the following characteristics
a. None of these
b. distorial leader
c. split power

d. genuine
The correct answer is: split power
Question 35
Correct
Mark 0.50 out of 0.50
Which of the following is false regarding Participative Style of Leadership?
a. Leader doesn’t assign any task to its workforce

b. Leader provides guidance during the work process


c. Leader makes decision based on the conclusions made by the workforce
d. Leader assigns work to the workforce
The correct answer is: Leader doesn’t assign any task to its workforce
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ASSIGNMENT 1 -JULY 2021
Question 36
Incorrect
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_________________ splits from conventional idea and makes a pristine viewpoint
a. Advantageous thought
b. Imaginative development

c. Philosophical thought
d. Progressive thought
The correct answer is: Progressive thought
Question 37
Correct
Mark 0.50 out of 0.50
_________ happens when we ingest too much or neglect as far as possible on data gathering, which
can make it hard to measure or
recognize what's pertinent and what's incidental.
a. Suck Cost Trap
b. Information Overdose Trap

c. Status Quo Trap


d. Anchoring Trap
The correct answer is: Information Overdose TrapQuestion 38
Correct
Mark 0.50 out of 0.50
Decision criteria
a. are the ways to evaluate the choices faced by the decision maker.

b. are the choices faced by the decision maker.


c. are the problems faced by the decision maker.
d. must be unique for a problem.
The correct answer is: are the ways to evaluate the choices faced by the decision maker.
Question 39
Incorrect
Mark 0.00 out of 0.50
Which of the following is not a kind of leadership skill required for effective leadership?
a. Intuition

b. Threat
c. Empowerment
d. Vision
The correct answer is: Threat
Question 40
Correct
Mark 0.50 out of 0.50
Having emotional intelligence is learning how to manage anxiety, happiness, and fear
a. False
b. True

The correct answer is: True


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ASSIGNMENT 1 -JULY 2021
Question 41
Incorrect
Mark 0.00 out of 0.50
In this style of leadership, the pioneers carefully hold fast to the authoritative principles and
approaches.
a. laissez-faire
b. democratic
c. Bureaucratic
d. Dictatorial authority

The correct answer is: Bureaucratic


Question 42
Correct
Mark 0.50 out of 0.50
Which of the following is the most appropriate definition of “practice” vis a vis professional ethics?
a. “practice” is an endeavor to achieve excellence by incessant repetition
b. “practice” is the application of knowledge into real time problems
c. “practice” is a cooperative arrangement to pursue the goods that are internal to a structured
communal life

d. “practice” is symbolic of the humble admission that humans can never know and learn enough
The correct answer is: “practice” is a cooperative arrangement to pursue the goods that are internal
to a structured communal
lifeQuestion 43
Correct
Mark 0.50 out of 0.50
Which of the following is the first step in the ethical decision-making process?
a. Being socialized into the firm's corporate culture
b. Soliciting the opinions of others in the work group and overall business
c. Recognizing that an issue requires an individual or work group to make a choice that ultimately
will be judged by stakeholders as
right or wrong

d. Applying a personal moral philosophy


The correct answer is: Recognizing that an issue requires an individual or work group to make a
choice that ultimately will be
judged by stakeholders as right or wrong
Question 44
Correct
Mark 0.50 out of 0.50
Innovation is Development is being available to original thoughts and approaches.
a. True

b. False
The correct answer is: True
Question 45
Correct
Mark 0.50 out of 0.50
Components of EI are
a. Empathy
b. Motivation
c. All of these

d. Motivation
The correct answer is: All of these
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ASSIGNMENT 1 -JULY 2021
Question 46
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Which of the below is an example of autocratic leadership?
a. Everybody will fall in at 1400 hour sharp.
b. I need your feedback before I make decision. Please speak out.
c. We can go to the zoo or bird park for this outing. I am OK with anything.
d. None of these
Clear my choice
Question 47
Not yet answered
Marked out of 0.50
The aspects of creative strategy are
a. Technology
b. All of these
c. Market Position
d. Brand Story
Clear my choice
Question 48
Not yet answered
Marked out of 0.50
The moral principles, standards of behaviour, or set of values that guide a person’s actions in the
workplace is called
a. work place ethics
b. behavioral ethics
c. factory place ethics
d. Office place ethics
Clear my choiceQuestion 49
Not yet answered
Marked out of 0.50
Hindrances for threats to new participants __________
a. Conversion cost
b. Economies of Scale
c. All of these
d. Policy & Law
Clear my choice
Question 50
Not yet answered
Marked out of 0.50
The use of decision models
a. Reduces the scope of judgement & intuition known with certainty in decision-making
b. Require the use of computer software
c. None of the above
d. Is possible when the variables value is known
Clear my choice
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ASSIGNMENT 1 -JULY 2021
Question 51
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The vision of a leader is crucial during times when the customer needs change.
a. True
b. False
Clear my choice
Question 52
Not yet answered
Marked out of 0.50
Which of the following is the best step a leader can take when employees express concerns about a
rumored change within the
organization?
a. None of these
b. Reassure employees that everything is going to be all right and that the company upper
management is working to develop an
effective plan
c. Minimize discussion about the rumors until a clear plan is ready for implementation this gives
senior managers time to develop an
effective plan.
d. Invite employees to express their concerns and shares ideas to help ease the stress they are
feeling and to empower them to work
together to contribute toward a shared solution
Clear my choice
Question 53
Not yet answered
Marked out of 0.50
An autocratic leader would allow employees to participate indecision making.
a. True
b. False
Clear my choiceQuestion 54
Not yet answered
Marked out of 0.50
The leader makes decisions in consultation with his followers is ____.
a. liberal leader.
b. democratic leader.
c. institutional leader.
d. autocratic style.
Clear my choice
Question 55
Not yet answered
Marked out of 0.50
Jared's boss encourages employees to participate in the decision-making process but does not give
them complete freedom to do
as they like. She has this of leadership style.
a. autocratic style.
b. democratic style
c. dictatorial style
d. laissez-faire
Clear my choice
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ASSIGNMENT 1 -JULY 2021
Question 56
Correct
Mark 0.50 out of 0.50
Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of
self-regulation connects to:
a. pursuing goals that foster independence
b. pursuing goals that help the self adjust to the needs of others

c. pursuing goals that foster self-esteem


d. pursuing goals that foster personal interests
The correct answer is: pursuing goals that help the self adjust to the needs of others
Question 57
Correct
Mark 0.50 out of 0.50
Imagination involves all five senses as well as emotions.
a. True

b. False
The correct answer is: True
Question 58
Incorrect
Mark 0.00 out of 0.50
In ______________ instead of the customary address style, focus your in-person gatherings on
conversation
a. group conceptualizing

b. None of these
c. Open conversation
d. Mixed-gifted groups
The correct answer is: Open conversationQuestion 59
Correct
Mark 0.50 out of 0.50
Morals are virtues in real life.
a. False
b. True

The correct answer is: True


Question 60
Correct
Mark 0.50 out of 0.50
Which of the following is an example of an area where business ethics apply?
a. In the personal life of staff
b. Nowhere
c. Conduct of international operations

d. None of these
The correct answer is: Conduct of international operations

Managerial Competency Development


PMTime taken1 hour 46 minsGrade22.50 out of 30.00 (75%)
Question 1
_____________ called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective.
a.
Deductive thinking
b.
Abductive thinking
c.
Critical thinking
d.
Inductive thinking
The correct answer is: Inductive thinking
Question 2
Feedback Reaction is ____ stage of idea generation process
a.
5
b.
4
c.
7
d.
6
The correct answer is: 4
Question 3
Correct
Mark 0.50 out of 0.50
Flag questionQuestion text
Which among the following term refers to the principles, values and beliefs which dene right and
wrong behavior?
a.
Ethics
b.
empowerment
c.
Customer satisfaction
d.
innovation
Feedback
The correct answer is: Ethics
Question 4
Correct
Mark 0.50 out of 0.50
Flag question
Question text
Which of the following is an advantage of ethical corporate behaviour?
a.
Customer loyalty
b.
All of these
c.
Positive work environment
d.
Employee retention
Feedback
The correct answer is: All of these
Question 5
Incorrect
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Question text
_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective
a.Inductive Reasoning
b.
Deductive Reasoning
c.
None of these
d.
Logical Reasoning
Feedback
The correct answer is: Inductive Reasoning
Question 6
Correct
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Question text
Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
All of these
b.
Companies should be held accountable for social effects of their actions
c.
Companies should be held accountable for economic effects of their actions
d.
Companies should be held accountable for political effects of their actions
Feedback
The correct answer is: All of these
Question 7
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Question text
Managers are people who are able to influence others and who possess managerial authority.
a.
True
b.
FalseFeedback
The correct answer is: False
Question 8
Correct
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Question text
In this style of administration, a pioneer has total order and hold over their workers/group
a.
laissez-faire
b.
Bureaucratic
c.
Dictatorial authority
d.
democratic
Feedback
The correct answer is: Dictatorial authority
Question 9
Correct
Mark 0.50 out of 0.50
Flag question
Question text
Hindrances for threats to new participants __________
a.
Policy & Law
b.
Economies of Scale
c.
All of these
d.
Conversion cost
Feedback
The correct answer is: All of these
Question 10Correct
Mark 0.50 out of 0.50
Flag question
Question text
Weigh the evidence is a _____________ stage of decision process
a.
5
b.
4
c.
7
d.
3
The correct answer is: 4
Question 11
Correct
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Question text
EI is linked to romantic relationship satisfaction because EI may be linked to …
a.
getting what one wants out of the relationship
b.
having better understanding of the partner’s emotions
c.
giving the person higher self-esteem
d.
agreeing with the partner all the time
Feedback
The correct answer is: having better understanding of the partner’s emotions
Question 12
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Question text_____________ dismisses the need for common sense and holds no imperatives
a.
Fortunate revelation
b.
Imaginative development
c.
Progressive Thought
d.
Advantageous Thought
Feedback
The correct answer is: Imaginative development
Question 13
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Question text
Which values does an effective leader focus on?
a.
disintegration
b.
trust
c.
openness
d.
teamwork
Feedback
The correct answer is: disintegration
Question 14
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Question text
You disappointed your caregivers when you did not behave appropriately at a family dinner. You
experienced guilt at that
moment. Guilt is which type of emotion?
a.socially engaging positive emotion
b.
socially disengaging positive emotion
c.
socially engaging negative emotion
d.
socially disengaging negative emotion
Feedback
The correct answer is: socially engaging negative emotion
Question 15
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Question text
Mrs. Biswas has been leading business manager in the world of business and has established her
credentials in a world
dominated by men. She has primarily worked in the industry and has extensive knowledge of the
field. She recently
started her own cosmetics firm and has decided to make sure that females find adequate
representations in her
company. In her experiences in the cosmetic industry, she has generally seen that the sales and
marketing wings of most
companies are dominated by men. Keeping this in mind, she has decided to employ at least 50%
females in the sales and
marketing department of her company. Which of the following could be the most serious issue that
Mrs. Biswas might
face with her decision?
a.
Men are better at sales than females.
b.
Females have an intrinsic understanding of the use of cosmetics that men do not have.
c.
The job might have travel requirements that might pose a challenge for females.
d.
It is not necessary that females wish to take up these roles.
Feedback
The correct answer is: The job might have travel requirements that might pose a challenge for
females.
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Course OverviewSECTIONS
OVERVIEW1
syllabus2
SELF LEARNING MATERIAL3
Unit I-Decision Making and Decision Traps-Decision Making4
Unit II-Decision Making and Decision Traps-Drawing Inferences5
Unit-III: Deciphering Market Conditions and Advanced Thinking6
Unit-IV: Emotional Intelligence and Value Driven Decision Making: Emotional Intelligence7
Unit-V: Emotional Intelligence and Value Driven Decision Making: Building Alliances and Ethical
Decision Making8
Unit-VI: Emotional Intelligence and Value Driven Decision Making: Leadership9
Unit-VII: Business Ethics Basics10
Unit-VIII: Ethical Corporate Behavior11
Unit-IX: Ethical Leadership and Ethical Dilemmas12
Assignment And Assessment13
Live Session14
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Managerial Competency Development
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Managerial Competency Development
Assignment And Assessment
ASSIGNMENT 1 -JULY 2021
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Question 16
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In communities that support an interdependent self, socially engaging emotions reinforce which of
the following cultural
value?
a.
self-expressionb.
independence
c.
social harmony
d.
uniqueness
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The correct answer is: social harmony
Question 17
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Emotional intelligence can be studied through …
a.
the mixed model approach
b.
the abilities-focused approach
c.
the integrative model approach
d.
All of these
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The correct answer is: All of these
Question 18
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Question text
Ability of a leader to look things from others point of view is
a.
empathy
b.
responsibility
c.sympathy
d.
apathy
Feedback
The correct answer is: empathy
Question 19
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Question text
Managerial ethics can be characterized by all of the following levels except
a.
moral management
b.
demoral management
c.
amoral management
d.
immoral management
Feedback
The correct answer is: moral management
Question 20
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Standards that decided, what kind of conduct employees of organization should possess
a.
descriptive justice
b.
procedural justice
c.
distributive justice
d.
EthicsFeedback
The correct answer is: Ethics
Question 21
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______________ is a cooperative choice making strategy that centers around guaranteeing full
thought of choices.
a.
Brainstorming
b.
Dialectical Inquiry
c.
Delphi Techniques
d.
Nominal Group Techniques
Feedback
The correct answer is: Dialectical Inquiry
Question 22
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Components of EI are
a.
All of these
b.
Motivation
c.
Empathy
d.
Motivation
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The correct answer is: All of these
Question 23Correct
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Social Skills in EI includes:
a.
conflict management skills
b.
Leadership skills
c.
Communication skills
d.
All of these
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The correct answer is: All of these
Question 24
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The use of decision models
a.
None of the above
b.
Reduces the scope of judgement & intuition known with certainty in decision-making
c.
Require the use of computer software
d.
Is possible when the variables value is known
Feedback
The correct answer is: None of the above
Question 25
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Cultural affordance relates to:
a.
cultural variability in universal emotion expression
b.
emotional intelligence
c.
the ability of cultural settings to evoke particular emotional responses
d.
being sensitive to individuals from other cultural heritages
Feedback
The correct answer is: the ability of cultural settings to evoke particular emotional responses
Question 26
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The decision making process includes implementation and evaluation of the decision.
a.
True
b.
False
Feedback
The correct answer is: False
Question 27
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What is Ethics to do with?
a.
Right & Wrong
b.
Nothing
c.The wider community
d.
Businesses
Feedback
The correct answer is: Right & Wrong
Question 28
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______________ depends on a more seasoned instrument known as the Self-Assessment
Questionnaire and includes
having individuals who know the individual offer evaluations of that individual's capacities in a few
distinctive enthusiastic
abilities
a.
Both MSCEIT & ESCI
b.
None of these
c.
ESCI
d.
MSCEIT
Feedback
The correct answer is: ESCI
Question 29
Which of the following alone can ensure effective ethics programme in a business enterprise?
a.
None of these
b.
Involvement of employees
c.
Establishment of compliance mechanisms
d.
Publication of a code
Feedback
The correct answer is: Involvement of employeesQuestion 30
______________ includes taking something that as of now exists and evolving it
a.
Subsidiary Thought
b.
Advantageous Thought
c.
Issue Arrangement
d.
Progressive Thought
Feedback
The correct answer is: Subsidiary Thought
Question 31
Which of the following statements about ethical standards are TRUE?
a.
The laws of economically developed countries generally define the lowest common denominator of
acceptable behaviour
b.
All of these
c.
The actual degree of enforcement of the law in an underdeveloped country would determine the
lower limit of permissible
behaviour
d.
The upper limits of ethical standards are set by individual standards
Feedback
The correct answer is: All of these
Question 32
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Leadership is often more associated with _________
a.
change
b.
planningc.
consistency
d.
paperwork
Feedback
The correct answer is: change
Question 33
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First level and second level outcomes, expectancy, valence and instrumentalists are the four
important variables of the
achievement motivation theory.
a.
True
b.
False
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The correct answer is: False
Question 34
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Which of the following is the best step a leader can take when employees express concerns about a
rumored change
within the organization?
a.
Invite employees to express their concerns and shares ideas to help ease the stress they are feeling
and to empower
them to work together to contribute toward a shared solution
b.
Minimize discussion about the rumors until a clear plan is ready for implementation this gives senior
managers time to
develop an effective plan.
c.
Reassure employees that everything is going to be all right and that the company upper
management is working to
develop an effective plan
d.
None of theseFeedback
The correct answer is: Invite employees to express their concerns and shares ideas to help ease the
stress they are
feeling and to empower them to work together to contribute toward a shared solution
Question 35
Jared's boss encourages employees to participate in the decision-making process but does not give
them complete
freedom to do as they like. She has this of leadership style.
a.
dictatorial style
b.
democratic style
c.
autocratic style.
d.
laissez-faire
The correct answer is: democratic style
Questio
Men tend to use a more democratic leadership style than women.
a.
True
b.
False
The correct answer is: False
QuestiOn 37
The term emoting refers to:
a.
the cultural specific experience of emotion
b.
the embeddedness of emotions and social relationships
c.
the universal experience of emotion
d.
emotional intelligence
The correct answer is: the embeddedness of emotions and social relationships
Question 38
__________ is thinking about things that are known to be unthinkable.a.
Inductive Reasoning
b.
Deductive Reasoning
c.
Basic Thinking
d.
Counterfactual thinking
The correct answer is: Counterfactual thinking
Question 39
Ideation is the innovative cycle of creating, creating, and conveying groundbreaking thoughts, where
a thought is
perceived as an essential component of figured that can be either visual, cement, or unique.
a.
True
b.
False
The correct answer is: True
Question 40
Leaders are ______________
a.
the first step in the leadership process
b.
the first step in the leadership process
c.
the final step in the leadership process
d.
Individual people, while leadership is a process.
The correct answer is: Individual people, while leadership is a process.
Question 41
“------------ are social inventions for accomplishing goals through group efforts”
a.
management
b.
organization
c.leadership
d.
behaviour
The correct answer is: leadership
Question 42
________ is more durable & persuasive relationship
a.
Cooperation
b.
None of these
c.
Collaboration
d.
Coordination
The correct answer is: Collaboration
Question 43
_________________ splits from conventional idea and makes a pristine viewpoint
a.
Advantageous thought
b.
Philosophical thought
c.
Progressive thought
d.
Imaginative development
The correct answer is: Progressive thought
Question 44
Team leaders' responsibilities include coaching, facilitating, handling disciplinary problems,
reviewing team/individual
performance, training, and communication.
a.
False
b.
True
The correct answer is: True
Question 45Ethical leadership means the following under corporate governance
a.
foster a climate of trust and candor
b.
establish board room relationships based on trust
c.
there is no such thing as ethical leadership
d.
believing that institutional sustainability comes first
The correct answer is: foster a climate of trust and candor
Question 46
Which of the below is an example of democratic leadership?
a.
All of the above
b.
We can go to the zoo or bird park for this outing. I am OK with anything.
c.
I need your feedback before I make decision. Please speak out.
d.
Everybody will fall in at 1400 hour sharp.
The correct answer is: I need your feedback before I make decision. Please speak out.
Question 47
Having high EI may not always be adaptive. Why?
a.
All of these
b.
These people are more sensitive to mood manipulation
c.
They will have high opinion of themselves
d.
Others will likely ignore them
The correct answer is: These people are more sensitive to mood manipulation
Question 48
Having emotional intelligence is defined as having:
a.limited feelings
b.
physic ability
c.
self-confidence
d.
self-awareness
The correct answer is: self-awareness
Question 49
Because leading is one of the four basic managerial functions, _____ leaders.
a.
All managers should be
b.
All managers are
c.
some managers are
d.
some managers should be
The correct answer is: All managers should be
Question 50
Empathy is important because:
a.
it will help you get better grades
b.
it helps you understand other people’s emotions and feelings
c.
. it makes you feel better
d.
it makes people like you
The correct answer is: it helps you understand other people’s emotions and feelings
Question 51
The aspects of creative strategy are
a.
Market Position
b.All of these
c.
Brand Story
d.
Technology
The correct answer is: All of these
Question 52
Which style of management would be most effective in an emergency situation?
a.
dictatorial style
b.
autocratic style.
c.
laissez-faire
d.
democratic
The correct answer is: autocratic style.
Question 53
Which of the following is NOT a behavioral characteristic usually associated with authentic
leadership?
a.
spiritual intelligence
b.
self-awareness
c.
balanced processing
d.
relational transparency
The correct answer is: spiritual intelligence
Question 54
In this method workers can keep away from the circumstance when individuals do exploitative
conduct and legitimize it
by simply saying 'it isn't actually unlawful'
a.
Agenda Methods
b.
Code of ethicsc.
Incorporate Ethical Concepts
d.
Training programmes
The correct answer is: Agenda Methods
Question 55
Which of the following IS NOT true regarding self-regulation?
a.
it involves your ability to adjust your behavior to meet situational demands
b.
it involves controlling one’s emotions
c.
it is not culture dependent
d.
it involves paying attention
The correct answer is: it is not culture dependent
Question 56
Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
Companies should be held accountable for political effects of their actions
b.
All of these
c.
Companies should be held accountable for social effects of their actions
d.
Companies should be held accountable for economic effects of their actions
The correct answer is: All of these
Question 57
Unethical behaviour is often triggered by
a.
an organizational atmosphere that condones such behaviour
b.
a system of checks and balances
c.
pressure from higher management to achieve goalsd.
Both (b) & (c)
The correct answer is: Both (b) & (c)
Question 58
The moral principles, standards of behaviour, or set of values that guide a person’s actions in the
workplace is called
a.
office place ethics
b.
workplace ethics
c.
factory place ethics
d.
behavioral ethics
The correct answer is: workplace ethics
Question 59
Empathy is the ability to understand what others are feeling.
a.
True
b.
False
The correct answer is: True
Question 60
In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in dynamic
interaction, however a definitive dynamic force rests with the pioneer
a.
laissez-faire
b.
Bureaucratic
c.
Dictatorial authority
d.
democratic
The correct answer is: democratic

The phrase “acting in context” connects to which of the following concepts:

a.

the Two Factor theory of emotions

b.

emoting

c.

the James-Lange theory of emotions

d.

EI

Feedback

The correct answer is: emoting

Question 2

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Which of the following is an example of emoting in infancy?

a.
a newborn cries because he or she is tired

b.

an infant smiles at a caregiver and the caregiver continues playing with the infant

c.

newborn laughs at a social stimulus

d.

a caregiver feeds and infant who is hungry

Feedback

The correct answer is: an infant smiles at a caregiver and the caregiver continues playing with the
infant

Question 3

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To be successful, business ethics training programs need to:

a.

educate employees on formal ethical frameworks and models of ethical decision making

b.

be limited to upper executives

c.

focus on personal opinions of employees


d.

promote the use of emotions in making tough ethical decisions

Feedback

The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision making

Question 4

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Identification and definition of a problem

a.

is the first step of decision making.

b.

is the final step of problem solving.

c.

cannot be done until alternatives are proposed.

d.

requires consideration of multiple criteria.

Feedback

The correct answer is: is the first step of decision making.

Question 5

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The type of leadership style in which the leader seeks input from those working under him/her is
called _________

a.

Directing style of leadership

b.

Participative style of leadership

c.

Consultative style of leadership

d.

Delegating style of leadership

Feedback

The correct answer is: Consultative style of leadership

Question 6

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Participative leadership has which of the following characteristics

a.

Employs a clear chain of command


b.

Seeks to involve staff in the decision making process

c.

Takes the view that rewards and punishment motivate staff

d.

Believe success arises from leaders and staff working together

Feedback

The correct answer is: Seeks to involve staff in the decision making process

Question 7

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Which of the following statements is most appropriate to describe deontological ethics?

a.

The central idea is that right and wrong are relative to time and circumstance

b.

The central idea is that an adherence to the codes prescribed under the duty one is employed in
makes for the right action

c.

The central idea is that the right or wrong consideration is what makes the act right or wrong, other
things being equal
d.

The central idea is that right and wrong are determined by humans according to their subjective
conscience

Feedback

The correct answer is: The central idea is that the right or wrong consideration is what makes the act
right or wrong, other things being equal

Question 8

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Feedback Reaction is ____ stage of idea generation process

a.

b.

c.

d.

Feedback

The correct answer is: 4

Question 9
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Leadership is often more associated with _________

a.

consistency

b.

change

c.

planning

d.

paperwork

Feedback

The correct answer is: change

Question 10

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If business is to operate in a society which is full of diverse and complicated problems, it may have

a.
Little chance of success

b.

Great chance of success

c.

No relation with success or failure

d.

Little chance of failure

Feedback

The correct answer is: Little chance of success________ is a strategy of introducing the data

a.

Reverse thinking

b.

Synectic

c.

Mind mapping

d.

Brainstorming

Feedback

The correct answer is: Brainstorming

Question 12
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Innovation is Development is being available to original thoughts and approaches.

a.

True

b.

False

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The correct answer is: True

Question 13

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Which of the following is the most appropriate definition of “practice” vis a vis professional ethics?

a.

“practice” is a cooperative arrangement to pursue the goods that are internal to a structured
communal life

b.

“practice” is symbolic of the humble admission that humans can never know and learn enough

c.
“practice” is an endeavor to achieve excellence by incessant repetition

d.

“practice” is the application of knowledge into real time problems

Feedback

The correct answer is: “practice” is a cooperative arrangement to pursue the goods that are internal
to a structured communal life

Question 14

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The leadership theory study leaders behaviour is _____.

a.

Behavioral theory.

b.

Trait theory.

c.

Flowers theory.

d.

Managerial grid.

Feedback

The correct answer is: Behavioral theory.

Question 15
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Because leading is one of the four basic managerial functions, _____ leaders.

a.

some managers should be

b.

All managers are

c.

All managers should be

d.

some managers are

Feedback

The correct answer is: All managers should beIn one cross-cultural study on self-regulation Boyer
discovered all the following EXCEPT:

a.

parents believed the child’s native language was useful in teaching children self-regulation

b.

parents believed preschool should be an extension of the home

c.
parents believed teachers should reinforce family values at preschool

d.

parents believed teachers were better role models than caregivers

Feedback

The correct answer is: parents believed teachers were better role models than caregivers

Question 17

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In consultative style of leadership, the _______ is the final decision maker.

a.

Co-founder

b.

Workforce

c.

Leader

d.

Founder

Feedback

The correct answer is: Leader

Question 18
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Which of the following is capable of doing maximum good to society?

a.

Ethics

b.

Laws & regulations

c.

professional management

d.

Business success

Feedback

The correct answer is: Ethics

Question 19

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Question text

Which style of management would be most effective in an emergency situation?

a.
democratic

b.

dictatorial style

c.

autocratic style.

d.

laissez-faire

Feedback

The correct answer is: autocratic style.

Question 20

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Question text

Which among the following is an appropriate understanding of what corporate responsibility


means?

a.

All of these

b.

Companies should be held accountable for political effects of their actions

c.

Companies should be held accountable for economic effects of their actions


d.

Companies should be held accountable for social effects of their actions

Feedback

The correct answer is: All of theseWhich of the following statements best captures the nature of
leadership as it should be for your business to ensure your continued future success?

a.

Leader focus on setting direction, align people with a shared vision and motivating people

b.

Leaders focus on budgeting, aligning people with a shared vision and solving problems

c.

All of these

d.

Leaders focus on motivating people, planning and organizing and staffing

Feedback

The correct answer is: Leader focus on setting direction, align people with a shared vision and
motivating people

Question 22

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____________ for thought creation is the point at which various thoughts are consolidated, utilizing
various components of each to make an entirety
a.

Advantageous Thought

b.

Issue Arrangement

c.

Progressive Thought

d.

Subsidiary Thought

Feedback

The correct answer is: Advantageous Thought

Question 23

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Which of the following is an autocratic style of leadership?

a.

Consultative style of leadership

b.

Directing style of leadership

c.
Participative style of leadership

d.

Delegating style of leadership

Feedback

The correct answer is: Directing style of leadership

Question 24

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What is business ethics?

a.

Ethical processes businesses use in order to achieve a good ethical standard

b.

Ethics that can be applied to an organization's practices

c.

The study of business situations, activities, and decisions where issues of right and wrong are
addressed

d.

The study of business situations, activities, and decisions where issues of right and wrong are
addressed

Feedback

The correct answer is: The study of business situations, activities, and decisions where issues of right
and wrong are addressed
Question 25

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____________ is imperative to have the option to construct and keep up associations with others.

a.

conflict management skills

b.

Building Bonds

c.

Change Management Skills

d.

Leadership skills

Feedback

The correct answer is: Building BondsA leader exercises his power over his followers because of his
position held in the. Organizational hierarchy is ____.

a.

democratic leader.

b.

institutional leader.
c.

autocratic style.

d.

liberal leader.

Feedback

The correct answer is: institutional leader.

Question 27

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A leader who serves as the head of the family and treats his followers like his family members is
____.

a.

paternalistic leader.

b.

institutional leader.

c.

intellectual leader.

d.

liberal leader.

Feedback

The correct answer is: paternalistic leader.


Question 28

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Which of the following is the first step in the ethical decision-making process?

a.

Soliciting the opinions of others in the work group and overall business

b.

Applying a personal moral philosophy

c.

Being socialized into the firm's corporate culture

d.

Recognizing that an issue requires an individual or work group to make a choice that ultimately will
be judged by stakeholders as right or wrong

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The correct answer is: Recognizing that an issue requires an individual or work group to make a
choice that ultimately will be judged by stakeholders as right or wrong

Question 29

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“------------ are social inventions for accomplishing goals through group efforts”
a.

leadership

b.

organization

c.

management

d.

behaviour

Feedback

The correct answer is: leadership

Question 30

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Question text

_______ occurs when leaders integrate their values into the company’s system.

a.

Value congruence

b.

Intuition
c.

Vision

d.

Self – understanding

Feedback

The correct answer is: Value congruenceCharisma and enthusiasm are traits that have been found to
consistently differentiate leaders from nonleaders.

a.

True

b.

False

Feedback

The correct answer is: False

Question 32

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Which of the following assumption about moral behavior is reasonably justified? 1) Most people will
behave morally if the socialization process has successfully inculcated the right values 2) Some
people will behave more morally than others even if they have been under the same socialization
process 3) Social situations provide the best stimulus to moral action or inaction; i.e. social pressure
determines moral action/inaction. 4) Socialization has no role in developing moral values

a.

2 and 3
b.

1, 2, Ans 3

c.

1, 2, 3 and 4

d.

1 and 4

Feedback

The correct answer is: 1, 2, Ans 3

Question 33

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Which of the following is an example of an area where business ethics apply?

a.

None of these

b.

Conduct of international operations

c.

In the personal life of staff


d.

Nowhere

Feedback

The correct answer is: Conduct of international operations

Question 34

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Question text

Design Thinking typically helps in _______

a.

Operational efficiency

b.

Innovation

c.

Data Analytics

d.

Financial Planning

Feedback

The correct answer is: Innovation

Question 35

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Design Thinking is:

a.

Asking users to solve problems

b.

Thinking about design

c.

Defining, framing and solving problems from users' perspectives

d.

Designing ways in which people think

Feedback

The correct answer is: Defining, framing and solving problems from users' perspectivesWhich of the
following is not a kind of leadership skill required for effective leadership?

a.

Intuition

b.

Empowerment

c.

Vision
d.

Threat

Feedback

The correct answer is: Threat

Question 37

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Which of the following descriptions best describes the principle concerning professional ethics?

a.

Professional duties must be judged by ethical standards independent of time, place and
circumstance

b.

Judging professional duties always involves reciprocal adjustment between ends and means

c.

Professional duties must be judged only by what they achieve in line with the ends prescribed by the
ideals of business

d.

Professional duties must by nature be strictly deontological, i.e. – the ends must not come at the
cost of the means

Feedback

The correct answer is: Judging professional duties always involves reciprocal adjustment between
ends and means

Question 38
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______________ depends on a more seasoned instrument known as the Self-Assessment


Questionnaire and includes having individuals who know the individual offer evaluations of that
individual's capacities in a few distinctive enthusiastic abilities

a.

ESCI

b.

MSCEIT

c.

None of these

d.

Both MSCEIT & ESCI

Feedback

The correct answer is: ESCI

Question 39

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Question text

A leader forces his followers to work had and penalizes them is ____.
a.

positive style.

b.

negative style.

c.

democratic style.

d.

autocratic style.

Feedback

The correct answer is: negative style.

Question 40

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Question text

Morals are virtues in real life.

a.

False

b.

True

Feedback

The correct answer is: True


Which of the following statements is true in respect to ‘business ethics’?

a.

The common view of business as being amoral and therefore the need for a separate discourse of
“ethics” in which to hold business morally accountable

b.

That business by nature is accountable to the institutions of government only and that by nature
covers all forms of accountability, including ethical accountability

c.

That business must be see only as a profit oriented enterprise and business ethics is an oxymoron

d.

That the only way to make up for the ethical lapse in businesses is by imposing higher taxes on them

Feedback

The correct answer is: The common view of business as being amoral and therefore the need for a
separate discourse of “ethics” in which to hold business morally accountable

Question 42

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Question text

Which of the below is an example of autocratic leadership?

a.

“Everybody will fall in at 1400 hour sharp.

b.
I need your feedback before I make decision. Please speak out.

c.

All of these

d.

We can go to the zoo or bird park for this outing. I am OK with anything.

Feedback

The correct answer is: “Everybody will fall in at 1400 hour sharp.

Question 43

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In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in dynamic interaction, however a definitive dynamic force rests with the pioneer

a.

democratic

b.

laissez-faire

c.

Dictatorial authority

d.

Bureaucratic
Feedback

The correct answer is: democratic

Question 44

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Question text

_________________ splits from conventional idea and makes a pristine viewpoint

a.

Progressive thought

b.

Advantageous thought

c.

Imaginative development

d.

Philosophical thought

Feedback

The correct answer is: Progressive thought

Question 45

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Regarding leadership, which statement is false?

a.

Leadership does not necessarily take place within a hierarchical structure of an organization

b.

Not every leader is a manager

c.

All of these

d.

When people operate as leaders their role is always clearly established and defined

Feedback

The correct answer is: When people operate as leaders their role is always clearly established and
defined

◄ Previous page

The term emoting refers to:

a.

the universal experience of emotion

b.

the cultural specific experience of emotion

c.

the embeddedness of emotions and social relationships


d.

emotional intelligence

Feedback

The correct answer is: the embeddedness of emotions and social relationships

Question 47

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Question text

The decision making process includes implementation and evaluation of the decision.

a.

False

b.

True

Feedback

The correct answer is: False

Question 48

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Question text

Which of the following is false regarding Participative Style of Leadership?

a.

Leader doesn’t assign any task to its workforce


b.

Leader provides guidance during the work process

c.

Leader makes decision based on the conclusions made by the workforce

d.

Leader assigns work to the workforce

Feedback

The correct answer is: Leader doesn’t assign any task to its workforce

Question 49

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Question text

The leader who excels as a leader because of his superior knowledge is ___-.

a.

democratic leader.

b.

institutional leader.

c.

liberal leader.
d.

intellectual leader.

Feedback

The correct answer is: intellectual leader.

Question 50

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Question text

Michaela is angry because she was not able to get tickets to her favorite reality show. Anger is which
type of emotion?

a.

ego-focused emotion

b.

other focused emotion

c.

socially engaging negative emotion

d.

socially engaging positive emotion

Feedback

The correct answer is: ego-focused emotion________ is more durable & persuasive relationship

a.

Coordination
b.

Cooperation

c.

Collaboration

d.

None of these

Feedback

The correct answer is: Collaboration

Question 52

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Question text

Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of self-regulation connects to:

a.

pursuing goals that help the self adjust to the needs of others

b.

pursuing goals that foster independence

c.

pursuing goals that foster personal interests


d.

pursuing goals that foster self-esteem

Feedback

The correct answer is: pursuing goals that help the self adjust to the needs of others

Question 53

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Question text

Unethical behaviour is often triggered by

a.

pressure from higher management to achieve goals

b.

Both (b) & (c)

c.

a system of checks and balances

d.

an organizational atmosphere that condones such behaviour

Feedback

The correct answer is: Both (b) & (c)

Question 54

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Question text

Ethical leadership means the following under corporate governance

a.

believing that institutional sustainability comes first

b.

foster a climate of trust and candor

c.

establish board room relationships based on trust

d.

there is no such thing as ethical leadership

Feedback

The correct answer is: foster a climate of trust and candor

Question 55

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Question text

The corporate governance structure of a company reflects the individual companies’:

a.

Legal and business system


b.

Cultural and economic system

c.

Social and regulatory system

d.

All of these

Feedback

The correct answer is: All of these

Which of the following statements concerning the rational and emotional aspects of leadership is
false?

a.

Aroused feelings can be used either positively or negatively

b.

Good leadership involves touching others' feelings

c.

Leadership includes actions and influences based only on reason and logic

d.

Leaders can use rational techniques and/or emotional appeals in order to influence followers

Feedback

The correct answer is: Good leadership involves touching others' feelings

Question 57

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As the new manager explained the recent sales trend, others began to wonder if he really knew
what he was talking about. Their doubt relates to the dimension of trust.

a.

integrity

b.

competence

c.

openness

d.

loyalty

Feedback

The correct answer is: competence

Question 58

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Question text

Team leaders' responsibilities include coaching, facilitating, handling disciplinary problems,


reviewing team/individual performance, training, and communication.

a.
True

b.

False

Feedback

The correct answer is: True

Question 59

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Question text

Men tend to use a more democratic leadership style than women.

a.

False

b.

True

Feedback

The correct answer is: False

Question 60

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In what situation would it be helpful to have emotional intelligence?


a.

Volunteering for Red Cross

b.

Before a big test at school

c.

Convincing your friend to hang out with you

d.

Fighting with your younger sibling

Feedback

The correct answer is: Volunteering for Red Cross

Early Leadership trait research looked to find characteristics that might ___

a.

define charisma

b.

distinguish ordinary leaders from great leaders

c.

identify the physical traits of leaders

d.

differentiate leaders from non leaders

Feedback
The correct answer is: differentiate leaders from non leaders

Question 2

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The ethical dilemma of choosing between two rights refers to

a.

choosing between the two types of sexual harassment

b.

deciding to offer a bribe or lose out on an important opportunity

c.

deciding which of two employee rights is the most important

d.

choosing between the lesser of two evils

Feedback

The correct answer is: choosing between the lesser of two evils

Question 3

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____________ comes from our natural propensity when confronted with misfortune to have
compelling feelings, which exceed the good feelings related with acquire
a.

Information Overdose Trap

b.

Anchoring Trap

c.

Suck Cost Trap

d.

Status Quo Trap

Feedback

The correct answer is: Suck Cost Trap

Question 4

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Question text

Teaching Ethics in Business schools will

a.

Increase awareness about ethics

b.

All of these
c.

Make future manager aware of implications of unethical practices

d.

Make managers sensitive to ethical issues

Feedback

The correct answer is: All of these

Question 5

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Question text

Emotions are:

a.

behavioral changes to experiences in our environment

b.

subjective responses to experiences in our environment

c.

objective responses to experiences in our environment

d.

physiological changes to experiences in our environment

Feedback

The correct answer is: subjective responses to experiences in our environmentThe Iowa studies
indicated that this was the most successful leadership style.
a.

commination of autocratic and laissez-faire

b.

autocratic style.

c.

laissez-faire

d.

democratic style.

Feedback

The correct answer is: commination of autocratic and laissez-faire

Question 7

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Question text

The process of decision making is more limited than that of problem solving.

a.

False

b.

True

Feedback
The correct answer is: True

Question 8

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Question text

Imagination involves all five senses as well as emotions.

a.

True

b.

False

Feedback

The correct answer is: True

Question 9

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Question text

Which of the following factors encourage good ethics in the workplace?

a.

fair treatment to employees at all levels

b.

transparency
c.

Both (b) & (c)

d.

bribe

Feedback

The correct answer is: Both (b) & (c)

Question 10

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Which among the following are principle concerns with ‘professional ethics’ 1) To study ethical
dilemmas in professions by application of moral theory 2) The study of unique moral obligations
created by special social roles 3) The practice and consultancy of ethics by a trained professional
ethicist 4) The ethical challenges of a professional lifestyle Which of the following are correct?

a.

1 and 2

b.

1 and 4

c.

2 and 3

d.

1, 2, 3 and 4
Feedback

The correct answer is: 1 and 2_____________ called circumstances and logical results thinking,
inductive thinking utilizes the granular perspective.

a.

Critical thinking

b.

Abductive thinking

c.

Deductive thinking

d.

Inductive thinking

Feedback

The correct answer is: Inductive thinking

Question 12

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Question text

All unethical practices are illegal.

a.

False

b.
True

Feedback

The correct answer is: False

Question 13

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Question text

For analyzing a problem, decision-makers should study

a.

Its qualitative aspects

b.

Both qualitattive and quantitative aspects

c.

Its quantitative aspects

d.

None of these

Feedback

The correct answer is: Both qualitattive and quantitative aspects

Question 14

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Question text

Values and ethics shape the-

a.

Corporate discipline

b.

Corporate culture

c.

Corporate unity

d.

Corporate differences

Feedback

The correct answer is: Corporate culture

Question 15

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Question text

If have just become a member of an athletic team and experiencing a sense of belonging and
friendliness. You will most likely experience which type of emotion?

a.

socially disengaging positive emotion

b.
socially engaging negative emotion

c.

socially disengaging negative emotion

d.

socially engaging positive emotion

Feedback

The correct answer is: socially engaging positive emotionIn this style of leadership, the pioneers
carefully hold fast to the authoritative principles and approaches.

a.

democratic

b.

Bureaucratic

c.

Dictatorial authority

d.

laissez-faire

Feedback

The correct answer is: Bureaucratic

Question 17

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Question text

____________ is a strategy of introducing the data

a.

Reverse Thinking

b.

Mind Mapping

c.

Brainstorming

d.

SCAMPER

Feedback

The correct answer is: Mind Mapping

Question 18

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Question text

Business ethics deals primarily with

a.

social responsibility

b.
being unfair to the competition

c.

moral obligations

d.

the pricing of products and services

Feedback

The correct answer is: moral obligations

Question 19

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Question text

We are self-aware when:

a.

we recognize a physical action

b.

we are honest

c.

. we recognize a feeling or emotion

d.

we can speak our mind


Feedback

The correct answer is: . we recognize a feeling or emotion

Question 20

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Question text

____________ are thoughts which have been circumstantially evolved without the expectation of
the designer

a.

Progressive Thought

b.

Fortunate revelation

c.

Advantageous Thought

d.

Subsidiary Thought

Feedback

The correct answer is: Fortunate revelation

__________ comes from our inclination to give a lot of weight to confirm that underpins a view we
as of now have and insufficient load to opposing proof

a.

Information Overdose Trap


b.

Suck Cost Trap

c.

Anchoring Trap

d.

Confirming Evidence Trap

Feedback

The correct answer is: Confirming Evidence Trap

Question 22

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Question text

_____________ is a technique that permits you to think all the more extensively about your test

a.

Revolution

b.

Re-express

c.

All of these
d.

Random Links

Feedback

The correct answer is: Random Links

Question 23

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Question text

___________ is increasing Leadership rapidly

a.

Strategy

b.

Control

c.

Getting others to follow

d.

Command

Feedback

The correct answer is: Getting others to follow

Question 24

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Question text

If you face an ethical dilemma, what should be your first step to resolve the issue?

a.

Check your facts

b.

None of these

c.

Contact the regulators

d.

Stay quiet

Feedback

The correct answer is: Check your facts

Question 25

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Question text

Unethical behaviour is often triggered by

a.

pressure from higher management to achieve goals


b.

Both (b) & (c)

c.

an organizational atmosphere that condones such behaviour

d.

a system of checks and balances

Feedback

The correct answer is: Both (b) & (c)Decision criteria

a.

are the ways to evaluate the choices faced by the decision maker.

b.

must be unique for a problem.

c.

are the problems faced by the decision maker.

d.

are the choices faced by the decision maker.

Feedback

The correct answer is: are the ways to evaluate the choices faced by the decision maker.

Question 27

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Question text

Which leadership style tends to centralize authority and make unilateral decisions?

a.

laissez-faire

b.

democratic

c.

autocratic style.

d.

dictatorial style

Feedback

The correct answer is: autocratic style.

Question 28

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Question text

Danica lives in a home with caregivers who want her to acquire a connectedness to others and social
harmony. It is likely that her caregivers will use socialization practice that reinforce which type of
emotions?

a.

other focused emotion


b.

socially disengaging positive emotion

c.

socially disengaging negative emotion

d.

ego-focused emotion

Feedback

The correct answer is: other focused emotion

Question 29

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Question text

Emotion regulation relates to:

a.

how we process, manage, and adjust our emotions

b.

how we adjust our behavior to particular situations

c.

how we learn to act in context


d.

how we adjust our emotional experiences in particular situations

Feedback

The correct answer is: how we adjust our emotional experiences in particular situations

Question 30

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Question text

Not all leaders are managers, no rare all managers leaders.

a.

True

b.

False

Feedback

The correct answer is: TrueLeadership may not always be important in an organization.

a.

True

b.

False

Feedback

The correct answer is: True

Question 32
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Question text

A democratic-participative leader gathers information from employees but makes the final decision
alone.

a.

False

b.

True

Feedback

The correct answer is: False

Question 33

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Question text

_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective

a.

None of these

b.

Logical Reasoning
c.

Deductive Reasoning

d.

Inductive Reasoning

Feedback

The correct answer is: Inductive Reasoning

Question 34

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Question text

Women tend to use a more style of leadership.

a.

democratic

b.

autocratic

c.

directive

d.

laissez-faire

Feedback

The correct answer is: democratic


Question 35

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Question text

Ethical behaviour is a matter of

a.

Juggling standards and business needs

b.

Obeying the rules

c.

Acting on a considered judgement

d.

None of these

Feedback

The correct answer is: Acting on a considered judgement

Question 36

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Question text

_____________ dismisses the need for common sense and holds no imperatives
a.

Advantageous Thought

b.

Fortunate revelation

c.

Progressive Thought

d.

Imaginative development

Feedback

The correct answer is: Imaginative development

Question 37

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Question text

Emotional intelligence is different from other intelligences in that …

a.

it is a new type of intelligence

b.

it is a set of skills

c.
it can be measured using tests easily

d.

the focus is on emotional reasoning, ability and knowledge

Feedback

The correct answer is: the focus is on emotional reasoning, ability and knowledge

Question 38

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Question text

Decision making is (simplistically) typically described as which of the following?

a.

putting preferences on paper

b.

processing information to completion

c.

deciding what is correct

d.

choosing among alternatives

Feedback

The correct answer is: choosing among alternatives

Question 39
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Question text

The vision of a leader is crucial during times when the customer needs change.

a.

False

b.

True

Feedback

The correct answer is: True

Question 40

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Question text

The factors causing ethical behaviour in business are

a.

All of these

b.

Government policies

c.
Public awareness

d.

Government law

Feedback

The correct answer is: All of theseAll decision-making power is centralized in the leader is under
____.

a.

autocratic style.

b.

institutional leader.

c.

democratic leader.

d.

liberal leader.

Feedback

The correct answer is: autocratic style.

Question 42

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Question text

A (n) ________ is a problem, situation, or opportunity requiring an individual, group, or organization


to choose among several actions that must be evaluated as right or wrong.
a.

Crisis

b.

Indictment

c.

Ethical Issues

d.

Fraud

Feedback

The correct answer is: Ethical Issues

Question 43

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Question text

In this styles of leadership, the pioneer thoroughly confides in their representatives/group to play
out the actual work.

a.

laissez-faire

b.

Bureaucratic
c.

democratic

d.

Dictatorial authority

Feedback

The correct answer is: laissez-faire

Question 44

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Question text

A democratic participate leader ____.

a.

shares the final decision without input

b.

makes the final decision without input

c.

seeks input but makes the final decision by oneself

d.

seeks input and shares the final decision

Feedback

The correct answer is: seeks input and shares the final decision
Question 45

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Question text

Leaders are ______________

a.

Individual people, while leadership is a process.

b.

the first step in the leadership process

c.

the final step in the leadership process

d.

the first step in the leadership process

Feedback

The correct answer is: Individual people, while leadership is a process.

To be successful, business ethics training programs need to:

a.

focus on personal opinions of employees

b.

be limited to upper executives


c.

promote the use of emotions in making tough ethical decisions

d.

educate employees on formal ethical frameworks and models of ethical decision making

Feedback

The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision making

Question 47

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Question text

One of the abilities a manager needs to be successful is the ability to match leadership style to the
work situation, which is necessary because of three concerns. These are:

a.

Interpersonal relationships, worker/task maturity, orders & directives.

b.

Workers, communication style, social activities

c.

Manager accessibility, training, task.

d.

Task, interpersonal relationships, worker/task maturity.


Feedback

The correct answer is: Task, interpersonal relationships, worker/task maturity.

Question 48

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Question text

Decision alternatives

a.

should be identified before decision criteria are established.

b.

are limited to quantitative solutions

c.

are evaluated as a part of the problem definition stage.

d.

are best generated by brain-storming.

Feedback

The correct answer is: should be identified before decision criteria are established.

Question 49

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Question text
Empathy is the ability to understand what others are feeling.

a.

True

b.

False

Feedback

The correct answer is: True

Question 50

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Question text

First level and second level outcomes, expectancy, valence and instrumentalists are the four
important variables of the achievement motivation theory.

a.

True

b.

False

Feedback

The correct answer is: FalseUCD is an iterative plan measure in which architects center around the
clients and their necessities in each period of the plan cycle

a.

False
b.

True

Feedback

The correct answer is: True

Question 52

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Question text

Standards that decided, what kind of conduct employees of organization should possess

a.

procedural justice

b.

descriptive justice

c.

distributive justice

d.

Ethics

Feedback

The correct answer is: Ethics

Question 53

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Which of the following is an advantage of ethical corporate behaviour?

a.

All of these

b.

Customer loyalty

c.

Employee retention

d.

Positive work environment

Feedback

The correct answer is: All of these

Question 54

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Question text

______________ is a cooperative choice making strategy that centers around guaranteeing full
thought of choices.

a.

Nominal Group Techniques


b.

Brainstorming

c.

Delphi Techniques

d.

Dialectical Inquiry

Feedback

The correct answer is: Dialectical Inquiry

Question 55

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Question text

Ideation is the innovative cycle of creating, creating, and conveying groundbreaking thoughts, where
a thought is perceived as an essential component of figured that can be either visual, cement, or
unique.

a.

True

b.

False

Feedback

The correct answer is: True

Which of the following descriptions best describes the principle concerning professional ethics?
a.

Professional duties must be judged by ethical standards independent of time, place and
circumstance

b.

Professional duties must by nature be strictly deontological, i.e. – the ends must not come at the
cost of the means

c.

Judging professional duties always involves reciprocal adjustment between ends and means

d.

Professional duties must be judged only by what they achieve in line with the ends prescribed by the
ideals of business

Feedback

The correct answer is: Judging professional duties always involves reciprocal adjustment between
ends and means

Question 57

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Question text

Mrs. Biswas has been leading business manager in the world of business and has established her
credentials in a world dominated by men. She has primarily worked in the industry and has extensive
knowledge of the field. She recently started her own cosmetics firm and has decided to make sure
that females find adequate representations in her company. In her experiences in the cosmetic
industry, she has generally seen that the sales and marketing wings of most companies are
dominated by men. Keeping this in mind, she has decided to employ at least 50% females in the
sales and marketing department of her company. Which of the following could be the most serious
issue that Mrs. Biswas might face with her decision?
a.

Men are better at sales than females.

b.

The job might have travel requirements that might pose a challenge for females.

c.

It is not necessary that females wish to take up these roles.

d.

Females have an intrinsic understanding of the use of cosmetics that men do not have.

Feedback

The correct answer is: The job might have travel requirements that might pose a challenge for
females.

Question 58

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Question text

A in SCAMPER stands for ________-

a.

Align

b.

Alter

c.
Affect

d.

Adapt

Feedback

The correct answer is: Adapt

Question 59

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Question text

You disappointed your caregivers when you did not behave appropriately at a family dinner. You
experienced guilt at that moment. Guilt is which type of emotion?

a.

socially disengaging negative emotion

b.

socially engaging positive emotion

c.

socially disengaging positive emotion

d.

socially engaging negative emotion

Feedback

The correct answer is: socially engaging negative emotion

Question 60
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Question text

Ethics is important for

a.

Top management

b.

All of these

c.

Non-managerial employees

d.

Middle-level managers

Feedback

The correct answer is: All of theseWhich of the following is capable of doing maximum good to
society?

a.

Ethics

b.

Laws & regulations

c.
professional management

d.

Business success

Feedback

The correct answer is: Ethics

Question 2

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Question text

In consultative style of leadership, the _______ is the final decision maker.

a.

Co-founder

b.

Leader

c.

Workforce

d.

Founder

Feedback

The correct answer is: Leader

Question 3
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Question text

In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in dynamic interaction, however a definitive dynamic force rests with the pioneer

a.

laissez-faire

b.

democratic

c.

Dictatorial authority

d.

Bureaucratic

Feedback

The correct answer is: democratic

Question 4

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Question text

In what situation would it be helpful to have emotional intelligence?

a.
Volunteering for Red Cross

b.

Convincing your friend to hang out with you

c.

Fighting with your younger sibling

d.

Before a big test at school

Feedback

The correct answer is: Volunteering for Red Cross

Question 5

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Question text

Early Leadership trait research looked to find characteristics that might ___

a.

distinguish ordinary leaders from great leaders

b.

define charisma

c.

differentiate leaders from non leaders


d.

identify the physical traits of leaders

Feedback

The correct answer is: differentiate leaders from non leadersThe use of decision models

a.

None of the above

b.

Reduces the scope of judgement & intuition known with certainty in decision-making

c.

Require the use of computer software

d.

Is possible when the variables value is known

Feedback

The correct answer is: None of the above

Question 7

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Question text

First level and second level outcomes, expectancy, valence and instrumentalists are the four
important variables of the achievement motivation theory.

a.
False

b.

True

Feedback

The correct answer is: False

Question 8

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Question text

In this method workers can keep away from the circumstance when individuals do exploitative
conduct and legitimize it by simply saying 'it isn't actually unlawful'

a.

Incorporate Ethical Concepts

b.

Training programmes

c.

Agenda Methods

d.

Code of ethics

Feedback

The correct answer is: Agenda Methods

Question 9
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Question text

____________ is imperative to have the option to construct and keep up associations with others.

a.

conflict management skills

b.

Change Management Skills

c.

Building Bonds

d.

Leadership skills

Feedback

The correct answer is: Building Bonds

Question 10

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Question text

Feedback Reaction is ____ stage of idea generation process

a.
6

b.

c.

d.

Feedback

The correct answer is: 4It is a conventional interaction with a big picture perspective

a.

Logical Reasoning

b.

Deductive Reasoning

c.

None of these

d.

Inductive Reasoning

Feedback

The correct answer is: Deductive Reasoning

Question 12
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Question text

Values and ethics shape the –

a.

Corporate unity

b.

Corporate culture

c.

Corporate differences

d.

Corporate discipline

Feedback

The correct answer is: Corporate culture

Question 13

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Question text

When a conflict arises between two employees, what first step might a leader take?

a.
All of these

b.

Step back and encourage employees to resolve the conflict themselves- so they will learn how to
resolve conflicts on their own and handle future issues

c.

Step out of the “field of action “ for a moment, to gain insights into the nature of the conflict.

d.

Step in and quickly help employees mediate the conflict- to avoid any unnecessary escalation

Feedback

The correct answer is: Step out of the “field of action “ for a moment, to gain insights into the
nature of the conflict.

Question 14

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Question text

All decision-making power is centralized in the leader is under ____.

a.

institutional leader.

b.

liberal leader.

c.
democratic leader.

d.

autocratic style.

Feedback

The correct answer is: autocratic style.

Question 15

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Question text

Ego-focused emotions relate to:

a.

physical and social settings

b.

other people’s needs and wants

c.

external traits and abilities

d.

personal attributes, goals, wants, and needs

Feedback

The correct answer is: personal attributes, goals, wants, and needs____________ comes from our
natural propensity when confronted with misfortune to have compelling feelings, which exceed the
good feelings related with acquire
a.

Anchoring Trap

b.

Suck Cost Trap

c.

Status Quo Trap

d.

Information Overdose Trap

Feedback

The correct answer is: Suck Cost Trap

Question 17

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Question text

All of the following shape emoting EXCEPT:

a.

language

b.

culture
c.

power

d.

gender roles

Feedback

The correct answer is: language

Question 18

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Question text

Which of the following statements best captures the nature of leadership as it should be for your
business to ensure your continued future success?

a.

Leader focus on setting direction, align people with a shared vision and motivating people

b.

Leaders focus on budgeting, aligning people with a shared vision and solving problems

c.

Leaders focus on motivating people, planning and organizing and staffing

d.

None of these

Feedback
The correct answer is: Leader focus on setting direction, align people with a shared vision and
motivating people

Question 19

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Question text

As the new manager explained the recent sales trend, others began to wonder if he really knew
what he was talking about. Their doubt relates to the dimension of trust.

a.

openness

b.

loyalty

c.

integrity

d.

competence

Feedback

The correct answer is: competence

Question 20

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Question text
Ethical leadership means the following under corporate governance

a.

establish board room relationships based on trust

b.

believing that institutional sustainability comes first

c.

there is no such thing as ethical leadership

d.

foster a climate of trust and candor

Feedback

The correct answer is: foster a climate of trust and candorWhat does the importance of ethical
behaviour, integrity and trust call into question?

a.

None of these

b.

Who does what?

c.

The extent to which managers should attempt to change the underlying beliefs and values of
individual followers

d.
What we do next?

Feedback

The correct answer is: The extent to which managers should attempt to change the underlying
beliefs and values of individual followers

Question 22

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_____________ dismisses the need for common sense and holds no imperatives

a.

Advantageous Thought

b.

Fortunate revelation

c.

Progressive Thought

d.

Imaginative development

Feedback

The correct answer is: Imaginative development

Question 23

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Question text

The Iowa studies indicated that this was the most successful leadership style.

a.

democratic style.

b.

laissez-faire

c.

autocratic style.

d.

commination of autocratic and laissez-faire

Feedback

The correct answer is: commination of autocratic and laissez-faire

Question 24

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Question text

Studies who that the higher the rank a star performer has in an organization the more he or she
relies on___for success

a.

ethical

b.
management

c.

motivation

d.

EI

Feedback

The correct answer is: EI

Question 25

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Question text

The leader who excels as a leader because of his superior knowledge is ___-.

a.

democratic leader.

b.

liberal leader.

c.

intellectual leader.

d.

institutional leader.
Feedback

The correct answer is: intellectual leader.Which of the following is an advantage of ethical corporate
behaviour?

a.

Positive work environment

b.

Employee retention

c.

Customer loyalty

d.

All of these

Feedback

The correct answer is: All of these

Question 27

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Which of the following is the first step in the ethical decision-making process?

a.

Applying a personal moral philosophy

b.
Recognizing that an issue requires an individual or work group to make a choice that ultimately will
be judged by stakeholders as right or wrong

c.

Being socialized into the firm's corporate culture

d.

Soliciting the opinions of others in the work group and overall business

Feedback

The correct answer is: Recognizing that an issue requires an individual or work group to make a
choice that ultimately will be judged by stakeholders as right or wrong

Question 28

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When corporate fail to follow ethical practices

a.

the company will earn lot of losses

b.

it results in corporate crimes

c.

the people who suffer directly are the investors

d.
corporate governance suffers

Feedback

The correct answer is: corporate governance suffers

Question 29

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Question text

The goal of corporate governance and business ethics education is to:

a.

Increase the workload for accounting students

b.

Teach students their professional accountability and to uphold their personal Integrity to society.

c.

Create more ethics standards by which corporate professionals must operate.

d.

Change the way in which ethics is taught to students

Feedback

The correct answer is: Create more ethics standards by which corporate professionals must operate.

Question 30

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Question text

Managerial ethics can be characterized by all of the following levels except

a.

immoral management

b.

demoral management

c.

amoral management

d.

moral management

Feedback

The correct answer is: moral managementEthics is important for

a.

All of these

b.

Non-managerial employees

c.

Top management

d.
Middle-level managers

Feedback

The correct answer is: All of these

Question 32

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Question text

Which of the below is an example of democratic leadership?

a.

We can go to the zoo or bird park for this outing. I am OK with anything.

b.

All of these

c.

I need your feedback before I make decision. Please speak out.

d.

Everybody will fall in at 1400 hour sharp.

Feedback

The correct answer is: I need your feedback before I make decision. Please speak out.

Question 33

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Question text

OODA Loop full form is ____________-

a.

Orient-Observe-Decide-Act

b.

Observe-Orient-Decide-Act

c.

Observational-Orientational-Decisiveness-Action

d.

None of these

Feedback

The correct answer is: Observe-Orient-Decide-Act

Question 34

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Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of self-regulation connects to:

a.

pursuing goals that help the self adjust to the needs of others

b.
pursuing goals that foster self-esteem

c.

pursuing goals that foster personal interests

d.

pursuing goals that foster independence

Feedback

The correct answer is: pursuing goals that help the self adjust to the needs of others

Question 35

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Question text

This thought age method accepts that composing can help you think of smart thoughts

a.

Reverse Thinking

b.

Brainstorming

c.

Accidental Genius

d.

Synectic
Feedback

The correct answer is: Accidental GeniusDecision alternatives

a.

are best generated by brain-storming.

b.

are limited to quantitative solutions

c.

are evaluated as a part of the problem definition stage.

d.

should be identified before decision criteria are established.

Feedback

The correct answer is: should be identified before decision criteria are established.

Question 37

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Question text

In this style of leadership, the pioneers carefully hold fast to the authoritative principles and
approaches.

a.

laissez-faire

b.
Bureaucratic

c.

democratic

d.

Dictatorial authority

Feedback

The correct answer is: Bureaucratic

Question 38

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Question text

Social Skills in EI includes:

a.

conflict management skills

b.

Leadership skills

c.

All of these

d.

Communication skills
Feedback

The correct answer is: All of these

Question 39

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Question text

________ is more durable & persuasive relationship

a.

None of these

b.

Coordination

c.

Collaboration

d.

Cooperation

Feedback

The correct answer is: Collaboration

Question 40

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A democratic participate leader ____.

a.

makes the final decision without input

b.

seeks input but makes the final decision by oneself

c.

seeks input and shares the final decision

d.

shares the final decision without input

Feedback

The correct answer is: seeks input and shares the final decision

Question 41

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Which statement is/are true?

a.

Ethics is not synonymous to religious morality or moral theology

b.

The terms ‘ethics’ and ‘morality’ are not synonymous terms


c.

All of these

d.

Ethics is the principle that guide the human behaviour

Feedback

The correct answer is: All of these

Question 42

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Question text

The selection of best alternative from many alternatives is known as__________.

a.

decision-making.

b.

organizing.

c.

selection.

d.

budgeting.

Feedback
The correct answer is: decision-making.

Question 43

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Question text

If you are experiencing success and feeling superior to other peers, you are most likely experiencing
which type of emotion?

a.

socially engaging negative emotion

b.

socially disengaging negative emotion

c.

socially disengaging positive emotion

d.

socially engaging positive emotion

Feedback

The correct answer is: socially disengaging positive emotion

Question 44

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Question text

Unethical behaviour is often triggered by


a.

Both (b) & (c)

b.

a system of checks and balances

c.

an organizational atmosphere that condones such behaviour

d.

pressure from higher management to achieve goals

Feedback

The correct answer is: Both (b) & (c)

Question 45

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Question text

The process of decision making is more limited than that of problem solving.

a.

False

b.

True

Feedback
The correct answer is: TrueWhich of the following is the most appropriate definition of “practice” vis
a vis professional ethics?

a.

“practice” is a cooperative arrangement to pursue the goods that are internal to a structured
communal life

b.

“practice” is symbolic of the humble admission that humans can never know and learn enough

c.

“practice” is the application of knowledge into real time problems

d.

“practice” is an endeavor to achieve excellence by incessant repetition

Feedback

The correct answer is: “practice” is a cooperative arrangement to pursue the goods that are internal
to a structured communal life

Question 47

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Question text

Imagination involves all five senses as well as emotions.

a.

True

b.
False

Feedback

The correct answer is: True

Question 48

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Question text

People can experience the same exact situation and react to it very differently.

a.

False

b.

True

Feedback

The correct answer is: True

Question 49

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Which of the following is the best step a leader can take when employees express concerns about a
rumored change within the organization?

a.

Invite employees to express their concerns and shares ideas to help ease the stress they are feeling
and to empower them to work together to contribute toward a shared solution
b.

Minimize discussion about the rumors until a clear plan is ready for implementation this gives senior
managers time to develop an effective plan.

c.

Reassure employees that everything is going to be all right and that the company upper
management is working to develop an effective plan

d.

None of these

Feedback

The correct answer is: Invite employees to express their concerns and shares ideas to help ease the
stress they are feeling and to empower them to work together to contribute toward a shared
solution

Question 50

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Question text

Which of the below is an example of laissez-faire leadership?

a.

Everybody will fall in at 1400 hour sharp.

b.

I need your feedback before I make decision. Please speak out.

c.
We can go to the zoo or bird park for this outing. I am OK with anything.

d.

None of these

Feedback

The correct answer is: We can go to the zoo or bird park for this outing. I am OK with
anything.______________ includes taking something that as of now exists and evolving it

a.

Subsidiary Thought

b.

Issue Arrangement

c.

Advantageous Thought

d.

Progressive Thought

Feedback

The correct answer is: Subsidiary Thought

Question 52

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Question text

Which of the following statements about ethical standards are TRUE?


a.

All of these

b.

The upper limits of ethical standards are set by individual standards

c.

The actual degree of enforcement of the law in an underdeveloped country would determine the
lower limit of permissible behaviour

d.

The laws of economically developed countries generally define the lowest common denominator of
acceptable behaviour

Feedback

The correct answer is: All of these

Question 53

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Question text

_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective

a.

None of these

b.

Inductive Reasoning
c.

Logical Reasoning

d.

Deductive Reasoning

Feedback

The correct answer is: Inductive Reasoning

Question 54

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Question text

A leader exercises his power over his followers because of his position held in the. Organizational
hierarchy is ____.

a.

liberal leader.

b.

autocratic style.

c.

institutional leader.

d.

democratic leader.

Feedback

The correct answer is: institutional leader.


Question 55

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Question text

The major types of ethical issues include except . . . .

a.

Corporate issues

b.

Individual issues

c.

Communication issues

d.

Systematic issues

Feedback

The correct answer is: Communication issues

Question 56

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Question text

Kavita is an ethically centered production manager so she will ship a product


a.

only after all its problems have been eliminated

b.

as quickly as she can to meet the customer's schedule

c.

only if the shipping people use packing material that does not harm the environment

d.

only after an ethics committee has approved it

Feedback

The correct answer is: only after all its problems have been eliminated

Question 57

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Question text

Empathy is the ability to understand what others are feeling.

a.

True

b.

False

Feedback

The correct answer is: True


Question 58

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Having emotional intelligence is learning how to manage anxiety, happiness, and fear

a.

True

b.

False

Feedback

The correct answer is: True

Question 59

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Question text

Emotional intelligence can be studied through …

a.

All of these

b.

the abilities-focused approach


c.

the integrative model approach

d.

the mixed model approach

Feedback

The correct answer is: All of these

Question 60

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Question text

“------------ are social inventions for accomplishing goals through group efforts”

a.

leadership

b.

behaviour

c.

organization

d.

management

Feedback

The correct answer is: leadership


One of the abilities a manager needs to be successful is the ability to match leadership style to the
work situation, which is necessary because of three concerns. These are:

a.

Interpersonal relationships, worker/task maturity, orders & directives.

b.

Manager accessibility, training, task.

c.

Workers, communication style, social activities

d.

Task, interpersonal relationships, worker/task maturity.

Feedback

The correct answer is: Task, interpersonal relationships, worker/task maturity.

Question 2

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Question text

The moral principles, standards of behaviour, or set of values that guide a person’s actions in the
workplace is called-

a.

factory place ethics

b.
office place ethics

c.

workplace ethics

d.

behavioral ethics

Feedback

The correct answer is: workplace ethics

Question 3

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Question text

PLUS Model U stands for

a.

Unilateral

b.

Universal

c.

None of these

d.

Unique
Feedback

The correct answer is: Universal

Question 4

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Question text

All of the following shape emoting EXCEPT:

a.

power

b.

language

c.

gender roles

d.

culture

Feedback

The correct answer is: language

Question 5

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Question text
When a conflict arises between two employees, what first step might a leader take?

a.

Step in and quickly help employees mediate the conflict- to avoid any unnecessary escalation

b.

Step out of the “field of action “ for a moment, to gain insights into the nature of the conflict.

c.

Step back and encourage employees to resolve the conflict themselves- so they will learn how to
resolve conflicts on their own and handle future issues

d.

All of these

Feedback

The correct answer is: Step out of the “field of action “ for a moment, to gain insights into the
nature of the conflict.You disappointed your caregivers when you did not behave appropriately at a
family dinner. You experienced guilt at that moment. Guilt is which type of emotion?

a.

socially engaging positive emotion

b.

socially disengaging negative emotion

c.

socially disengaging positive emotion

d.
socially engaging negative emotion

Feedback

The correct answer is: socially engaging negative emotion

Question 7

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Question text

Design Thinking typically helps in _______

a.

Operational efficiency

b.

Innovation

c.

Data Analytics

d.

Financial Planning

Feedback

The correct answer is: Innovation

Question 8

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Question text

What is Ethics to do with?

a.

Nothing

b.

Right & Wrong

c.

The wider community

d.

Businesses

Feedback

The correct answer is: Right & Wrong

Question 9

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Question text

________ is more durable & persuasive relationship

a.

Cooperation

b.
Coordination

c.

None of these

d.

Collaboration

Feedback

The correct answer is: Collaboration

Question 10

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Question text

Leader acts more as bosses then leadership style is ____.

a.

democratic style.

b.

negative style.

c.

autocratic style.

d.

positive style.
Feedback

The correct answer is: negative style.Having emotional intelligence is defined as having:

a.

self-confidence

b.

physic ability

c.

self-awareness

d.

limited feelings

Feedback

The correct answer is: self-awareness

Question 12

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Question text

Danica lives in a home with caregivers who want her to acquire a connectedness to others and social
harmony. It is likely that her caregivers will use socialization practice that reinforce which type of
emotions?

a.

other focused emotion


b.

socially disengaging negative emotion

c.

socially disengaging positive emotion

d.

ego-focused emotion

Feedback

The correct answer is: other focused emotion

Question 13

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Question text

The type of leadership style in which the leader seeks input from those working under him/her is
called _________

a.

Participative style of leadership

b.

Directing style of leadership

c.

Consultative style of leadership

d.
Delegating style of leadership

Feedback

The correct answer is: Consultative style of leadership

Question 14

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Question text

Complete freedom for group or individual decision, with a minimum of leader participation is under
____.

a.

creative style.

b.

autocratic style.

c.

democratic style.

d.

free-rein style.

Feedback

The correct answer is: free-rein style.

Question 15

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Question text

UCD is an iterative plan measure in which architects center around the clients and their necessities
in each period of the plan cycle

a.

True

b.

False

Feedback

The correct answer is: True

Ability of a leader to look things from others point of view is

a.

sympathy

b.

apathy

c.

empathy

d.

responsibility

Feedback

The correct answer is: empathy

Question 17

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Question text

Values and ethics shape the –

a.

Corporate differences

b.

Corporate discipline

c.

Corporate unity

d.

Corporate culture

Feedback

The correct answer is: Corporate culture

Question 18

Correct

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Question text

The decision making process includes implementation and evaluation of the decision.

a.

False
b.

True

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The correct answer is: False

Question 19

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A (n) ________ is a problem, situation, or opportunity requiring an individual, group, or organization


to choose among several actions that must be evaluated as right or wrong.

a.

Fraud

b.

Ethical Issues

c.

Indictment

d.

Crisis

Feedback

The correct answer is: Ethical Issues

Question 20

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Ethical leadership means the following under corporate governance

a.

there is no such thing as ethical leadership

b.

establish board room relationships based on trust

c.

foster a climate of trust and candor

d.

believing that institutional sustainability comes first

Feedback

The correct answer is: foster a climate of trust and candor

Men tend to use a more democratic leadership style than women.

a.

False

b.

True

Feedback

The correct answer is: False


Question 22

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Empathy is the ability to understand what others are feeling.

a.

False

b.

True

Feedback

The correct answer is: True

Question 23

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Question text

Kavita is an ethically centered production manager so she will ship a product

a.

only after an ethics committee has approved it

b.

only if the shipping people use packing material that does not harm the environment
c.

only after all its problems have been eliminated

d.

as quickly as she can to meet the customer's schedule

Feedback

The correct answer is: only after all its problems have been eliminated

Question 24

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In ______________ instead of the customary address style, focus your in-person gatherings on
conversation

a.

group conceptualizing

b.

Open conversation

c.

Mixed-gifted groups

d.

None of these

Feedback

The correct answer is: Open conversation


Question 25

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Question text

Which of the following factors encourage good ethics in the workplace?

a.

bribe

b.

Both (b) & (c)

c.

transparency

d.

fair treatment to employees at all levels

Feedback

The correct answer is: Both (b) & (c)

Which of these are key principles of the Code of Ethics?

a.

Professional behaviour

b.

Objectivity
c.

None of these

d.

Both Objectivity and professional behaviour

Feedback

The correct answer is: Both Objectivity and professional behaviour

Question 27

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Question text

The Iowa studies indicated that this was the most successful leadership style.

a.

democratic style.

b.

commination of autocratic and laissez-faire

c.

laissez-faire

d.

autocratic style.

Feedback
The correct answer is: commination of autocratic and laissez-faire

Question 28

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Which of the below is an example of laissez-faire leadership?

a.

None of these

b.

We can go to the zoo or bird park for this outing. I am OK with anything.

c.

Everybody will fall in at 1400 hour sharp.

d.

I need your feedback before I make decision. Please speak out.

Feedback

The correct answer is: We can go to the zoo or bird park for this outing. I am OK with anything.

Question 29

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Question text

The goal of corporate governance and business ethics education is to:


a.

Increase the workload for accounting students

b.

Change the way in which ethics is taught to students

c.

Create more ethics standards by which corporate professionals must operate.

d.

Teach students their professional accountability and to uphold their personal Integrity to society.

Feedback

The correct answer is: Create more ethics standards by which corporate professionals must operate.

Question 30

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Question text

Michaela is angry because she was not able to get tickets to her favorite reality show. Anger is which
type of emotion?

a.

socially engaging negative emotion

b.

ego-focused emotion
c.

socially engaging positive emotion

d.

other focused emotion

Feedback

The correct answer is: ego-focused emotion

Question 31

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Question text

Elements of self-regulation are:

a.

innovation

b.

adaptability

c.

All of these

d.

self-control

Feedback

The correct answer is: All of these


Question 32

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Question text

Social Skills in EI includes:

a.

All of these

b.

conflict management skills

c.

Communication skills

d.

Leadership skills

Feedback

The correct answer is: All of these

Question 33

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Question text

Which of the below is an example of autocratic leadership?


a.

I need your feedback before I make decision. Please speak out.

b.

All of these

c.

“Everybody will fall in at 1400 hour sharp.

d.

We can go to the zoo or bird park for this outing. I am OK with anything.

Feedback

The correct answer is: “Everybody will fall in at 1400 hour sharp.

Question 34

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Question text

Which of the following statements concerning the rational and emotional aspects of leadership is
false?

a.

Leadership includes actions and influences based only on reason and logic

b.

Leaders can use rational techniques and/or emotional appeals in order to influence followers

c.
Aroused feelings can be used either positively or negatively

d.

Good leadership involves touching others' feelings

Feedback

The correct answer is: Good leadership involves touching others' feelings

Question 35

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Question text

Leadership behaviour is influenced by certain qualities of a person is ____.

a.

Situational theory.

b.

Trait theory.

c.

Managerial grid.

d.

Followers theory.

Feedback

The correct answer is: Trait theory. As the new manager explained the recent sales trend, others
began to wonder if he really knew what he was talking about. Their doubt relates to the
dimension of trust.
a.

openness

b.

integrity

c.

competence

d.

loyalty

Feedback

The correct answer is: competence

Question 37

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Question text

_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective

a.

Inductive Reasoning

b.

Deductive Reasoning
c.

Logical Reasoning

d.

None of these

Feedback

The correct answer is: Inductive Reasoning

Question 38

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Question text

Monica's boss allows her to make any decision she thinks is important on the spot without
consulting anyone. Monica's boss has this kind of leadership style.

a.

laissez-faire

b.

Dictatorial authority

c.

autocratic style.

d.

democratic style

Feedback

The correct answer is: laissez-faire


Question 39

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Question text

__________ comes from our inclination to give a lot of weight to confirm that underpins a view we
as of now have and insufficient load to opposing proof

a.

Information Overdose Trap

b.

Anchoring Trap

c.

Suck Cost Trap

d.

Confirming Evidence Trap

Feedback

The correct answer is: Confirming Evidence Trap

Question 40

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Question text

We are self-aware when:


a.

we are honest

b.

we can speak our mind

c.

. we recognize a feeling or emotion

d.

we recognize a physical action

Feedback

The correct answer is: . we recognize a feeling or emotionEgo-focused emotions relate to:

a.

physical and social settings

b.

other people’s needs and wants

c.

personal attributes, goals, wants, and needs

d.

external traits and abilities

Feedback

The correct answer is: personal attributes, goals, wants, and needs
Question 42

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Question text

First level and second level outcomes, expectancy, valence and instrumentalists are the four
important variables of the achievement motivation theory.

a.

False

b.

True

Feedback

The correct answer is: False

Question 43

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Question text

A leader must..

a.

always lead with the objectives in mind.

b.

All of these
c.

remove those who do not support his ideas or hinder his plans.

d.

always make decisions that are popular to his people.

Feedback

The correct answer is: always lead with the objectives in mind.

Question 44

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Which values does an effective leader focus on?

a.

disintegration

b.

openness

c.

trust

d.

teamwork

Feedback

The correct answer is: disintegration


Question 45

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Question text

_____________ dismisses the need for common sense and holds no imperatives

a.

Fortunate revelation

b.

Imaginative development

c.

Progressive Thought

d.

Advantageous Thought

Feedback

The correct answer is: Imaginative development_________ happens when we ingest too much or
neglect as far as possible on data gathering, which can make it hard to measure or recognize what's
pertinent and what's incidental.

a.

Status Quo Trap

b.

Suck Cost Trap


c.

Information Overdose Trap

d.

Anchoring Trap

Feedback

The correct answer is: Information Overdose Trap

Question 47

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Which among the following is an appropriate understanding of what corporate responsibility


means?

a.

Companies should be held accountable for political effects of their actions

b.

Companies should be held accountable for economic effects of their actions

c.

All of these

d.

Companies should be held accountable for social effects of their actions

Feedback
The correct answer is: All of these

Question 48

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Question text

Which of the below is an example of autocratic leadership?

a.

None of these

b.

I need your feedback before I make decision. Please speak out.

c.

Everybody will fall in at 1400 hour sharp.

d.

We can go to the zoo or bird park for this outing. I am OK with anything.

Feedback

The correct answer is: Everybody will fall in at 1400 hour sharp.

Question 49

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Question text

__________ is thinking about things that are known to be unthinkable.


a.

Inductive Reasoning

b.

Basic Thinking

c.

Deductive Reasoning

d.

Counterfactual thinking

Feedback

The correct answer is: Counterfactual thinking

Question 50

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Question text

Decision alternatives

a.

are evaluated as a part of the problem definition stage.

b.

are best generated by brain-storming.


c.

are limited to quantitative solutions

d.

should be identified before decision criteria are established.

Feedback

The correct answer is: should be identified before decision criteria are established.Feedback
Reaction is ____ stage of idea generation process

a.

b.

c.

d.

Feedback

The correct answer is: 4

Question 52

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Question text

Which of the following is the most appropriate dilemma within computer/ technology ethics?
a.

Means versus Ends

b.

Privacy versus social utility

c.

Risk versus benefit

d.

Public Versus Private

Feedback

The correct answer is: Privacy versus social utility

Question 53

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Question text

For analyzing a problem, decision-makers should study

a.

Both qualitattive and quantitative aspects

b.

Its quantitative aspects


c.

None of these

d.

Its qualitative aspects

Feedback

The correct answer is: Both qualitattive and quantitative aspects

Question 54

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Question text

EI is linked to romantic relationship satisfaction because EI may be linked to …

a.

agreeing with the partner all the time

b.

getting what one wants out of the relationship

c.

giving the person higher self-esteem

d.

having better understanding of the partner’s emotions

Feedback

The correct answer is: having better understanding of the partner’s emotions
Question 55

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Question text

Which of the following descriptions best describes the principle concerning professional ethics?

a.

Judging professional duties always involves reciprocal adjustment between ends and means

b.

Professional duties must by nature be strictly deontological, i.e. – the ends must not come at the
cost of the means

c.

Professional duties must be judged only by what they achieve in line with the ends prescribed by the
ideals of business

d.

Professional duties must be judged by ethical standards independent of time, place and
circumstance

Feedback

The correct answer is: Judging professional duties always involves reciprocal adjustment between
ends and means

________ is a strategy of introducing the data

a.

Reverse thinking
b.

Mind mapping

c.

Brainstorming

d.

Synectic

Feedback

The correct answer is: Brainstorming

______________ is a cooperative choice making strategy that centers around guaranteeing full
thought of choices.

a.

Delphi Techniques

b.

Brainstorming

c.

Nominal Group Techniques

d.

Dialectical Inquiry

Feedback

The correct answer is: Dialectical Inquiry

Managerial ethics can be characterized by all of the following levels except


a.

Demoral Management

b.

Immoral Management

c.

Moral Management

d.

Amoral Management

Feedback

The correct answer is: Demoral Management

This is a conventional distinction made between managers and leaders.

a.

Managers innovate while leaders administer

b.

Managers inspire while leaders control

c.

Managers originate while leaders imitate

d.

Managers maintain while leaders develop

Feedback
The correct answer is: Managers maintain while leaders develop

Men tend to use a more _______ leadership style

a.

task-centered

b.

customer-centered

c.

management-centered

d.

employee-centered

Feedback

The correct answer is: task-centered

What are the three most effective ways to identify what needs to change in an organization?

a.

None of these

b.

Create mechanism that help identify deviations from desired results, monitor outcomes and look for
conflicts that indicate what needs to change.

c.

Retain a consulting firm to conduct an objective assessment of the company’s issues, assign
problem-solving reading material to the staff and look for conflicts as clues to what needs to change
d.

Listen to concerns of people inside and outside the organization, look for conflicts as clues to what
need to change and look at oneself and the team as reflections of things that need to change.

Feedback

The correct answer is: Listen to concerns of people inside and outside the organization, look for
conflicts as clues to what need to change and look at oneself and the team as reflections of things
that need to change.

Business ethics deals primarily with

a.

the pricing of products and services

b.

moral obligations

c.

social responsibility

d.

being unfair to the competition

Feedback

The correct answer is: moral obligations

Ethical leadership means the following under corporate governance

a.

there is no such thing as ethical leadership

b.
establish board room relationships based on trust

c.

foster a climate of trust and candor

d.

believing that institutional sustainability comes first

Feedback

The correct answer is: foster a climate of trust and candor

An organization’s appropriate tone at the top promoting ethical conduct is an example of

a.

ethics incentives

b.

ethical behaviour

c.

consequentialist

d.

ethics sensitivity

Feedback

The correct answer is: ethical behaviour

Managerial ethics can be characterized by all of the following levels except

a.
Amoral Management

b.

Moral Management

c.

Immoral Management

d.

Demoral Management

Feedback

The correct answer is: Demoral Management

Question text
Which of the following is capable of doing maximum good to
society?
a.
Ethics
b.
Laws & regulations
c.
Business success
d.
professional management
Feedback
The correct answer is: Ethics
Question 2
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Question textWhich of the following does not contribute to the development of
a manager’s standard of ethics?
a.
environmental situations
b.
individual life experiences
c.
society’s norms and values
d.
competitor behaviors
Feedback
The correct answer is: competitor behaviors
Question 3
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Question textAn autocratic leader would allow employees to participate
indecision making.
a.
True
b.
False
Feedback
The correct answer is: False
Question 4
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Question text
A democratic leadership style has which of the following
characteristics
a.
None of these
b.split power
c.
genuine
d.
distorial leader
Feedback
The correct answer is: split power
Question 5
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Question text
All of the following shape emoting EXCEPT:
a.
gender roles
b.
languagec.
culture
d.
power
Feedback
The correct answer is: language
Question 6
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Team leaders' responsibilities include coaching, facilitating,
handling disciplinary problems, reviewing team/individual
performance, training, and communication.
a.
True
b.
FalseFeedback
The correct answer is: True
Question 7
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Question text
In ______________ instead of the customary address style,
focus your in-person gatherings on conversation
a.
None of these
b.
group conceptualizing
c.
Mixed-gifted groups
d.
Open conversation
FeedbackThe correct answer is: Open conversation
Question 8
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Question text
Hindrances for threats to new participants __________
a.
All of these
b.
Conversion cost
c.
Economies of Scale
d.
Policy & Law
Feedback
The correct answer is: All of theseQuestion 9
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Question text
In communities that support an interdependent self, socially
engaging emotions reinforce which of the following cultural
value?
a.
independence
b.
social harmony
c.
self-expression
d.
uniqueness
Feedback
The correct answer is: social harmonyQuestion 10
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Question text
_____________ Also called circumstances and logical results
thinking, inductive thinking utilizes the granular perspective
a.
Deductive Reasoning
b.
Inductive Reasoning
c.
None of these
d.
Logical Reasoning
Feedback
The correct answer is: Inductive ReasoningQuestion 11
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Question text
Monica's boss allows her to make any decision she thinks is
important on the spot without consulting anyone. Monica's boss
has this kind of leadership style.
a.
democratic style
b.
Dictatorial authority
c.
laissez-faire
d.
autocratic style.
Feedback
The correct answer is: laissez-faireQuestion 12
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Question text
Unethical behaviour is often triggered by
a.
Both (b) & (c)
b.
an organizational atmosphere that condones such
behaviour
c.
a system of checks and balances
d.
pressure from higher management to achieve goals
Feedback
The correct answer is: Both (b) & (c)Question 13
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Question text
Which statement is/are true?
a.
Ethics is not synonymous to religious morality or moral
theology
b.
The terms ‘ethics’ and ‘morality’ are not synonymous
terms
c.
All of these
d.
Ethics is the principle that guide the human behaviour
Feedback
The correct answer is: All of theseQuestion 14
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Question text
The ethical dilemma of choosing between two rights refers to
a.
deciding which of two employee rights is the most
important
b.
choosing between the lesser of two evils
c.
deciding to offer a bribe or lose out on an important
opportunity
d.
choosing between the two types of sexual harassment
Feedback
The correct answer is: choosing between the lesser of two evilsQuestion 15
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Question text
__________ enlistment is a big picture perspective that begins
with hypotheses or end-states and works in reverse to clarify
them
a.
All of these
b.
Basic thinking
c.
In-reverse thinking
d.
Deductive thinking
Feedback
The correct answer is: In-reverse thinkingQuestion 16
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Question text
Which of the following is an advantage of ethical corporate
behaviour?
a.
Customer loyalty
b.
All of these
c.
Employee retention
d.
Positive work environment
Feedback
The correct answer is: All of theseQuestion 17
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Question text
Managerial ethics can be characterized by all of the following
levels except
a.
Amoral Management
b.
Moral Management
c.
Demoral Management
d.
Immoral Management
Feedback
The correct answer is: Demoral ManagementQuestion 18
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Question text
Which of the following statements is true in respect to ‘business
ethics’?
a.
That business must be see only as a profit oriented
enterprise and business ethics is an oxymoron
b.
That business by nature is accountable to the institutions
of government only and that by nature covers all forms of
accountability, including ethical accountability
c.
The common view of business as being amoral and
therefore the need for a separate discourse of “ethics” in
which to hold business morally accountable
d.
That the only way to make up for the ethical lapse in
businesses is by imposing higher taxes on themFeedback
The correct answer is: The common view of business as being
amoral and therefore the need for a separate discourse of
“ethics” in which to hold business morally accountable
Question 19
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Question text
Which of the following alone can ensure effective ethics
programme in a business enterprise?
a.
Involvement of employees
b.
Establishment of compliance mechanisms
c.
Publication of a code
d.
None of theseFeedback
The correct answer is: Involvement of employees
Question 20
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Question text
Design Thinking is a Linear Process. True or False?
a.
True
b.
False
Feedback
The correct answer is: False
Question 21
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Question text
For analyzing a problem, decision-makers should study
a.
Both qualitattive and quantitative aspects
b.
Its qualitative aspects
c.
Its quantitative aspects
d.
None of these
Feedback
The correct answer is: Both qualitattive and quantitative aspects
Question 22
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Question text
A leader who serves as the head of the family and treats his
followers like his family members is ____.
a.
intellectual leader.
b.
liberal leader.
c.
paternalistic leader.
d.
institutional leader.
Feedback
The correct answer is: paternalistic leader.
Question 23
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Teaching Ethics in Business schools will
a.
All of these
b.
Make future manager aware of implications of unethical
practices
c.
Make managers sensitive to ethical issues
d.
Increase awareness about ethics
Feedback
The correct answer is: All of these
Question 24
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Question textInnovation is Development is being available to original thoughts
and approaches.
a.
True
b.
False
Feedback
The correct answer is: True
Question 25
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Question text
Leadership behaviour is influenced by certain qualities of a
person is ____.
a.
Followers theory.
b.Situational theory.
c.
Trait theory.
d.
Managerial grid.
Feedback
The correct answer is: Trait theory.
Question 26
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Question text
UCD is an iterative plan measure in which architects center
around the clients and their necessities in each period of the
plan cycle
a.
True
b.False
Feedback
The correct answer is: True
Question 27
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Question text
_________________ splits from conventional idea and makes a
pristine viewpoint
a.
Philosophical thought
b.
Advantageous thought
c.
Progressive thought
d.
Imaginative developmentFeedback
The correct answer is: Progressive thought
Question 28
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Question text
Which of the following alone can ensure effective ethics
programme in a business enterprise?
a.
None of these
b.
Establishment of compliance mechanisms
c.
Involvement of employees
d.
Publication of a code
FeedbackThe correct answer is: Involvement of employees
Question 29
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Question text
Leader acts more as bosses then leadership style is ____.
a.
democratic style.
b.
positive style.
c.
autocratic style.
d.
negative style.
Feedback
The correct answer is: negative style.Question 30
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Question text
Participative leadership has which of the following
characteristics
a.
Takes the view that rewards and punishment motivate
staff
b.
Believe success arises from leaders and staff working
together
c.
Seeks to involve staff in the decision making process
d.
Employs a clear chain of command
Feedback
The correct answer is: Seeks to involve staff in the decision
making processQuestion 31
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Question text
____________ includes bunch individuals verbally
recommending thoughts or elective blueprints.
a.
Dialectical Inquiry
b.
Delphi Techniques
c.
Nominal Group Techniques
d.
Brainstorming
Feedback
The correct answer is: BrainstormingQuestion 32
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Question text
You disappointed your caregivers when you did not behave
appropriately at a family dinner. You experienced guilt at that
moment. Guilt is which type of emotion?
a.
socially disengaging negative emotion
b.
socially disengaging positive emotion
c.
socially engaging positive emotion
d.
socially engaging negative emotion
Feedback
The correct answer is: socially engaging negative emotionQuestion 33
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Question text
If business is to operate in a society which is full of diverse and
complicated problems, it may have
a.
Little chance of failure
b.
No relation with success or failure
c.
Great chance of success
d.
Little chance of success
Feedback
The correct answer is: Little chance of successQuestion 34
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Question text
Which of the below is an example of autocratic leadership?
a.
We can go to the zoo or bird park for this outing. I am
OK with anything.
b.
“Everybody will fall in at 1400 hour sharp.
c.
All of these
d.
I need your feedback before I make decision. Please
speak out.
Feedback
The correct answer is: “Everybody will fall in at 1400 hour sharp.Question 35
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Statements : Non-Resident Indians invest their money in City
‘A’. About one lakh flats are vacant in the City ‘A’. Still people
are struggling hard to get the accommodation. Which of the
following decision may be pursued to solve the problem ?
a.
The Government should re-strict the investment made by
the Non-Resident Indians to check the soaring prices of
dwelling units
b.
The Government should take over the vacant flats and
allot these flats to the needy persons
c.
The Government should Immediately take steps to end
the impasse through proper coordination and
management
d.
The Government should immediately constitute a task
force to review the housing policyFeedback
The correct answer is: The Government should Immediately
take steps to end the impasse through proper coordination and
management
Question 36
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____________ is a strategy of introducing the data
a.
Brainstorming
b.
Reverse Thinking
c.
SCAMPER
d.
Mind MappingFeedback
The correct answer is: Mind Mapping
Question 37
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“------------ are social inventions for accomplishing goals through
group efforts”
a.
management
b.
behaviour
c.
leadership
d.
organization
FeedbackThe correct answer is: leadership
Question 38
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Mrs. Biswas has been leading business manager in the world of
business and has established her credentials in a world
dominated by men. She has primarily worked in the industry and
has extensive knowledge of the field. She recently started her
own cosmetics firm and has decided to make sure that females
find adequate representations in her company. In her
experiences in the cosmetic industry, she has generally seen
that the sales and marketing wings of most companies are
dominated by men. Keeping this in mind, she has decided to
employ at least 50% females in the sales and marketing
department of her company. Which of the following could be the
most serious issue that Mrs. Biswas might face with her
decision?
a.
The job might have travel requirements that might pose
a challenge for females.
b.
Men are better at sales than females.
c.Females have an intrinsic understanding of the use of
cosmetics that men do not have.
d.
It is not necessary that females wish to take up these
roles.
Feedback
The correct answer is: The job might have travel requirements
that might pose a challenge for females.
Question 39
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Decision making is the selection based on some criteria from
two or more possible alternatives is defined by
a.
Mac Donald.
b.
M.C. Nites.c.
Farland.
d.
Terry.
Feedback
The correct answer is: Terry.
Question 40
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_________ happens when we ingest too much or neglect as far
as possible on data gathering, which can make it hard to
measure or recognize what's pertinent and what's incidental.
a.
Status Quo Trap
b.
Information Overdose Trapc.
Anchoring Trap
d.
Suck Cost Trap
Feedback
The correct answer is: Information Overdose Trap
Question 41
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Which of the below is an example of laissez-faire leadership?
a.
None of these
b.
I need your feedback before I make decision. Please
speak out.
c.We can go to the zoo or bird park for this outing. I am
OK with anything.
d.
Everybody will fall in at 1400 hour sharp.
Feedback
The correct answer is: We can go to the zoo or bird park for this
outing. I am OK with anything.
Question 42
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Emotion regulation relates to:
a.
how we process, manage, and adjust our emotions
b.
how we adjust our behavior to particular situations
c.how we learn to act in context
d.
how we adjust our emotional experiences in particular
situations
Feedback
The correct answer is: how we adjust our emotional experiences
in particular situations
Question 43
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When corporate fail to follow ethical practices
a.
corporate governance suffers
b.
it results in corporate crimes
c.the people who suffer directly are the investors
d.
the company will earn lot of losses
Feedback
The correct answer is: corporate governance suffers
Question 44
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A leader must..
a.
always lead with the objectives in mind.
b.
remove those who do not support his ideas or hinder his
plans.
c.
All of thesed.
always make decisions that are popular to his people.
Feedback
The correct answer is: always lead with the objectives in mind.
Question 45
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The process of decision making is more limited than that of
problem solving.
a.
True
b.
False
Feedback
The correct answer is: TrueQuestion 46
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One of the abilities a manager needs to be successful is the
ability to match leadership style to the work situation, which is
necessary because of three concerns. These are:
a.
Workers, communication style, social activities
b.
Task, interpersonal relationships, worker/task maturity.
c.
Interpersonal relationships, worker/task maturity, orders
& directives.
d.
Manager accessibility, training, task.
Feedback
The correct answer is: Task, interpersonal relationships,
worker/task maturity.Question 47
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__________ are those that influence the stockpile, request, and
cost of items, and they come in numerous structures.
a.
Market forces
b.
Financial Powers
c.
Philosophical thought
d.
Mechanical powers
Feedback
The correct answer is: Market forcesQuestion 48
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Which of the following is the most appropriate definition of
“practice” vis a vis professional ethics?
a.
“practice” is a cooperative arrangement to pursue the
goods that are internal to a structured communal life
b.
“practice” is an endeavor to achieve excellence by
incessant repetition
c.
“practice” is symbolic of the humble admission that
humans can never know and learn enough
d.
“practice” is the application of knowledge into real time
problems
FeedbackThe correct answer is: “practice” is a cooperative arrangement
to pursue the goods that are internal to a structured communal
life
Question 49
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The moral principles, standards of behaviour, or set of values
that guide a person’s actions in the workplace is called
a.
work place ethics
b.
behavioral ethics
c.
Office place ethics
d.
factory place ethics
FeedbackThe correct answer is: work place ethics
Question 50
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This is a conventional distinction made between managers and
leaders.
a.
Managers originate while leaders imitate
b.
Managers innovate while leaders administer
c.
Managers maintain while leaders develop
d.
Managers inspire while leaders control
FeedbackThe correct answer is: Managers maintain while leaders
develop
Question 51
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In one cross-cultural study on self-regulation Boyer discovered
all the following EXCEPT:
a.
parents believed preschool should be an extension of
the home
b.
parents believed the child’s native language was useful
in teaching children self-regulation
c.
parents believed teachers were better role models than
caregivers
d.parents believed teachers should reinforce family values
at preschool
Feedback
The correct answer is: parents believed teachers were better
role models than caregivers
Question 52
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If you face an ethical dilemma, what should be your first step to
resolve the issue?
a.
Stay quiet
b.
None of these
c.
Check your facts
d.Contact the regulators
Feedback
The correct answer is: Check your facts
Question 53
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Leadership is often more associated with _________
a.
planning
b.
paperwork
c.
change
d.
consistencyFeedback
The correct answer is: change
Question 54
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The leader who excels as a leader because of his superior
knowledge is ___-.
a.
liberal leader.
b.
intellectual leader.
c.
democratic leader.
d.
institutional leader.
FeedbackThe correct answer is: intellectual leader.
Question 55
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Which among the following are principle concerns with
‘professional ethics’ 1) To study ethical dilemmas in professions
by application of moral theory 2) The study of unique moral
obligations created by special social roles 3) The practice and
consultancy of ethics by a trained professional ethicist 4) The
ethical challenges of a professional lifestyle Which of the
following are correct?
a.
1, 2, 3 and 4
b.
1 and 2
c.
1 and 4
d.
2 and 3Feedback
The correct answer is: 1 and 2
uestion 56
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What is business ethics?
a.
The study of business situations, activities, and
decisions where issues of right and wrong are addressed
b.
Ethics that can be applied to an organization's practices
c.
The study of business situations, activities, and
decisions where issues of right and wrong are addressed
d.
Ethical processes businesses use in order to achieve a
good ethical standardFeedback
The correct answer is: The study of business situations,
activities, and decisions where issues of right and wrong are
addressed
Question 57
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A leader motivates his followers to work hard by offering them
rewards is ____.
a.
positive style.
b.
autocratic style.
c.
democratic style.
d.
negative style.Feedback
The correct answer is: autocratic style.
Question 58
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Danica lives in a home with caregivers who want her to acquire
a connectedness to others and social harmony. It is likely that
her caregivers will use socialization practice that reinforce which
type of emotions?
a.
socially disengaging negative emotion
b.
ego-focused emotion
c.
socially disengaging positive emotion
d.
other focused emotionFeedback
The correct answer is: other focused emotion
Question 59
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Ethical behaviour is a matter of
a.
Acting on a considered judgement
b.
None of these
c.
Juggling standards and business needs
d.
Obeying the rules
FeedbackThe correct answer is: Acting on a considered judgement
Question 60
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__________ is a cooperative choice making measure that can
be utilized by dynamic gatherings when the individual
individuals are in various actual areas
a.
Nominal Group Techniques
b.
Brainstorming
c.
Delphi Techniques
d.
Dialectical Inquiry
FeedbackThe correct answer is: Delphi Techniques
2nd Attempt
Question 1
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Which of the following statements best captures the nature
of leadership as it should be for your business to ensure
your continued future success?
a.
Leader focus on setting direction, align people with
a shared vision and motivating people
b.
All of these
c.
Leaders focus on budgeting, aligning people with a
shared vision and solving problems
d.Leaders focus on motivating people, planning and
organizing and staffing
Feedback
The correct answer is: Leader focus on setting direction,
align people with a shared vision and motivating people
Question 2
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Business ethics are basically different from personal ethics
a.
False
b.
True
Feedback
The correct answer is: False
Question 3Correct
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What are the three most effective ways to identify what
needs to change in an organization?
a.
Create mechanism that help identify deviations from
desired results, monitor outcomes and look for
conflicts that indicate what needs to change.
b.
Listen to concerns of people inside and outside the
organization, look for conflicts as clues to what need
to change and look at oneself and the team as
reflections of things that need to change.
c.
Retain a consulting firm to conduct an objective
assessment of the company’s issues, assign
problem-solving reading material to the staff and
look for conflicts as clues to what needs to change
d.
None of these
FeedbackThe correct answer is: Listen to concerns of people inside
and outside the organization, look for conflicts as clues to
what need to change and look at oneself and the team as
reflections of things that need to change.
Question 4
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____________ is imperative to have the option to construct
and keep up associations with others.
a.
Leadership skills
b.
Building Bonds
c.
conflict management skills
d.
Change Management SkillsFeedback
The correct answer is: Building Bonds
Question 5
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Which of the following makes measuring EI challenging?
a.
Both (b) & (c)
b.
How happy the person is feeling
c.
Whether the scenarios presented should be
authentic or hypothetical
d.
Whether conscious, effortful processing or
spontaneous processing of emotional materials
should be measuredFeedback
The correct answer is: Both (b) & (c)
Question 6
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________ is more durable & persuasive relationship
a.
Collaboration
b.
Coordination
c.
Cooperation
d.
None of these
FeedbackThe correct answer is: Collaboration
Question 7
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Design Thinking is:
a.
Asking users to solve problems
b.
Defining, framing and solving problems from users'
perspectives
c.
Thinking about design
d.
Designing ways in which people think
FeedbackThe correct answer is: Defining, framing and solving
problems from users' perspectives
Question 8
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Which of the following factors encourage good ethics in the
workplace?
a.
bribe
b.
fair treatment to employees at all levels
c.
Both (b) & (c)
d.
transparency
FeedbackThe correct answer is: Both (b) & (c)
Question 9
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Which of the following IS NOT true regarding
self-regulation?
a.
it involves controlling one’s emotions
b.
it involves paying attention
c.
it is not culture dependent
d.
it involves your ability to adjust your behavior to
meet situational demands
FeedbackThe correct answer is: it is not culture dependent
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______________ includes taking something that as of now
exists and evolving it
a.
Advantageous Thought
b.
Issue Arrangement
c.
Progressive Thought
d.
Subsidiary Thought
Feedback
The correct answer is: Subsidiary ThoughtQuestion 11
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Normative ethics and morals are the same discipline
a.
True
b.
False
Feedback
The correct answer is: False
Question 12
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Managers are people who are able to influence others and
who possess managerial authority.
a.
True
b.
False
Feedback
The correct answer is: False
Question 13
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Which of the following is an autocratic style of leadership?
a.
Consultative style of leadershipb.
Delegating style of leadership
c.
Participative style of leadership
d.
Directing style of leadership
Feedback
The correct answer is: Directing style of leadership
Question 14
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Feedback Reaction is ____ stage of idea generation
process
a.
4
b.5
c.
6
d.
7
Feedback
The correct answer is: 4
Question 15
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The phrase “acting in context” connects to which of the
following concepts:
a.
emoting
b.
the James-Lange theory of emotionsc.
the Two Factor theory of emotions
d.
EI
Feedback
The correct answer is: emoting
Question 16
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Question text
Not all leaders are managers, no rare all managers leaders.
a.
False
b.
True
FeedbackThe correct answer is: True
Question 17
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Identification and definition of a problem
a.
is the first step of decision making.
b.
requires consideration of multiple criteria.
c.
is the final step of problem solving.
d.
cannot be done until alternatives are proposed.
Feedback
The correct answer is: is the first step of decision making.Question 18
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Values and ethics shape the
a.
Corporate culture
b.
Corporate discipline
c.
Corporate unity
d.
Corporate differences
Feedback
The correct answer is: Corporate culture
Question 19Correct
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The term emoting refers to:
a.
emotional intelligence
b.
the universal experience of emotion
c.
the cultural specific experience of emotion
d.
the embeddedness of emotions and social
relationships
Feedback
The correct answer is: the embeddedness of emotions and
social relationships
Question 20Correct
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We are self-aware when:
a.
. we recognize a feeling or emotion
b.
we can speak our mind
c.
we recognize a physical action
d.
we are honest
Feedback
The correct answer is: . we recognize a feeling or emotion
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Leaders are ______________
a.
the final step in the leadership process
b.
Individual people, while leadership is a process.
c.
the first step in the leadership process
d.
the first step in the leadership process
Feedback
The correct answer is: Individual people, while leadership
is a process.
Question 22
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Which of the following is the most appropriate definition of
“practice” vis a vis professional ethics?
a.
“practice” is a cooperative arrangement to pursue
the goods that are internal to a structured communal
life
b.
“practice” is the application of knowledge into real
time problems
c.
“practice” is symbolic of the humble admission that
humans can never know and learn enough
d.
“practice” is an endeavor to achieve excellence by
incessant repetition
Feedback
The correct answer is: “practice” is a cooperative
arrangement to pursue the goods that are internal to a
structured communal life
Question 23
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There is a shortage of wheat in your District where you are
the District Magistrate. The Government has ordered that
only a maximum amount of 50 kg wheat is to be released
for wedding celebrations. A daughter of your close relative
is getting married and your requests you to release at least
100 kg wheat, for his daughter€™s wedding. He expresses
annoyance when you tell him about the Government's
restrictions on this matter. He feels that since you are the
District Magistrate you can release any amount at your will.
You do not want to spoil your relationship with him. Under
such circumstances, how would you deal with the
situation?
a.
Show your relative the copy of the Government
instructions and then persuade him to accept the
amount as prescribed.
b.
Release the extra amount of wheat which your
relative has requested for.
c.
Refuse your relative the extra amount and strictly
follow the rules.
d.
Advise him to directly apply to the allotting authority
and inform him that you do not interfere in this
matter.Feedback
The correct answer is: Show your relative the copy of the
Government instructions and then persuade him to accept
the amount as prescribed.
Question 24
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In consultative style of leadership, the _______ is the final
decision maker.
a.
Workforce
b.
Co-founder
c.
Leader
d.
FounderFeedback
The correct answer is: Leader
Question 25
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Which of the following individuals connects to the term
‘emotional intelligence’?
a.
Goleman
b.
Weschler
c.
Sternberg
d.
Ekman
FeedbackThe correct answer is: Goleman
Question 26
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Because leading is one of the four basic managerial
functions, _____ leaders.
a.
All managers should be
b.
All managers are
c.
some managers should be
d.
some managers are
Feedback
The correct answer is: All managers should beQuestion 27
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Factor that affects ethical and unethical behaviour . . . .
a.
communication
b.
diversity
c.
teamwork
d.
Ethical dilemma
Feedback
The correct answer is: Ethical dilemma
Question 28Correct
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Cultural affordance relates to:
a.
cultural variability in universal emotion expression
b.
being sensitive to individuals from other cultural
heritages
c.
the ability of cultural settings to evoke particular
emotional responses
d.
emotional intelligence
Feedback
The correct answer is: the ability of cultural settings to
evoke particular emotional responses
Question 29Correct
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First level and second level outcomes, expectancy, valence
and instrumentalists are the four important variables of the
achievement motivation theory.
a.
True
b.
False
Feedback
The correct answer is: False
Question 30
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____________ looks for speculations or explicit occasions
to clarify ends
a.
Logical Reasoning
b.
Abductive Reasoning
c.
Deductive Reasoning
d.
Inductive Reasoning
Feedback
The correct answer is: Abductive Reasoning
Question 31
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Question textWhat type of justice exists if employees are being open,
honest, and truthful in their communications at work?
a.
Ethical
b.
Distributive
c.
Procedural
d.
Interactional
Feedback
The correct answer is: Interactional
Question 32
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Question textThe moral principles, standards of behaviour, or set of
values that guide a person’s actions in the workplace is
called
a.
workplace ethics
b.
behavioral ethics
c.
office place ethics
d.
factory place ethics
Feedback
The correct answer is: workplace ethics
Question 33
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Question textWhich of the following statements concerning the rational
and emotional aspects of leadership is false?
a.
Leadership includes actions and influences based
only on reason and logic
b.
Aroused feelings can be used either positively or
negatively
c.
Leaders can use rational techniques and/or
emotional appeals in order to influence followers
d.
Good leadership involves touching others' feelings
Feedback
The correct answer is: Good leadership involves touching
others' feelings
Question 34
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In this method workers can keep away from the
circumstance when individuals do exploitative conduct and
legitimize it by simply saying 'it isn't actually unlawful'
a.
Code of ethics
b.
Agenda Methods
c.
Incorporate Ethical Concepts
d.
Training programmes
Feedback
The correct answer is: Agenda Methods
Question 35
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The leadership theory study leaders behaviour is _____.
a.
Flowers theory.
b.
Managerial grid.
c.
Trait theory.
d.
Behavioral theory.
Feedback
The correct answer is: Behavioral theory
Question 36
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Question text__________ are an arrangement of individual convictions
that comes from inside for choosing positive or negative,
good and bad or ought to and shouldn't
a.
Qualities
b.
Moral
c.
Ethics
d.
Values
Feedback
The correct answer is: Qualities
Question 37
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Question textIdeation is the innovative cycle of creating, creating, and
conveying groundbreaking thoughts, where a thought is
perceived as an essential component of figured that can be
either visual, cement, or unique.
a.
True
b.
False
Feedback
The correct answer is: True
Question 38
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____________ are thoughts which have been
circumstantially evolved without the expectation of the
designer
a.
Subsidiary Thoughtb.
Progressive Thought
c.
Fortunate revelation
d.
Advantageous Thought
Feedback
The correct answer is: Fortunate revelation
Question 39
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In this styles of leadership, The pioneers welcome and urge
the colleagues to assume a significant part in dynamic
interaction, however a definitive dynamic force rests with
the pioneer
a.
Dictatorial authorityb.
democratic
c.
Bureaucratic
d.
laissez-faire
Feedback
The correct answer is: democratic
Question 40
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Leaders empower employees to take and assume
ownership of problems or opportunities and to be
pro-active.
a.
Trueb.
False
Feedback
The correct answer is: True
Question 41
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All decision-making power is centralized in the leader is
under ____.
a.
institutional leader.
b.
liberal leader.
c.
autocratic style.
d.democratic leader.
Feedback
The correct answer is: autocratic style.
Question 42
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An organization’s appropriate tone at the top promoting
ethical conduct is an example of
a.
ethics sensitivity
b.
ethics incentives
c.
consequentialist
d.
ethical behaviourFeedback
The correct answer is: ethical behaviour
Question 43
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____________ is a capacity based test that actions the four
parts of Mayer and Salovey's EI model
a.
ESCI
b.
Both MSCEIT & ESCI
c.
None of these
d.
MSCEIT
FeedbackThe correct answer is: MSCEIT
Question 44
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To be successful, business ethics training programs need
to:
a.
educate employees on formal ethical frameworks
and models of ethical decision making
b.
promote the use of emotions in making tough ethical
decisions
c.
be limited to upper executives
d.
focus on personal opinions of employees
FeedbackThe correct answer is: educate employees on formal ethical
frameworks and models of ethical decision making
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The Iowa studies indicated that this was the most
successful leadership style.
a.
commination of autocratic and laissez-faire
b.
autocratic style.
c.
democratic style.
d.
laissez-faire
FeedbackThe correct answer is: commination of autocratic and
laissez-faire
Question 46
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Which of the following is the most appropriate dilemma
within computer/ technology ethics?
a.
Public Versus Private
b.
Privacy versus social utility
c.
Risk versus benefit
d.
Means versus Ends
FeedbackThe correct answer is: Privacy versus social utility
Question 47
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Which of the following is false regarding Participative Style
of Leadership?
a.
Leader assigns work to the workforce
b.
Leader provides guidance during the work process
c.
Leader makes decision based on the conclusions
made by the workforce
d.
Leader doesn’t assign any task to its workforce
FeedbackThe correct answer is: Leader doesn’t assign any task to its
workforce
Question 48
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Emotions are:
a.
behavioral changes to experiences in our
environment
b.
objective responses to experiences in our
environment
c.
subjective responses to experiences in our
environment
d.
physiological changes to experiences in our
environmentFeedback
The correct answer is: subjective responses to experiences
in our environment
Question 49
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Imagination involves all five senses as well as emotions.
a.
True
b.
False
Feedback
The correct answer is: True
Question 50
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Which of the following is not a kind of leadership skill
required for effective leadership?
a.
Empowerment
b.
Threat
c.
Intuition
d.
Vision
Feedback
The correct answer is: Threat
Question 51
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Weigh the evidence is a _____________ stage of decision
process
a.
5
b.
7
c.
3
d.
4
Feedback
The correct answer is: 4
Question 52
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What are the steps of Design Thinking Process?
a.
Understand > Draw > Ideate > Create > Test
b.
Understand > Define > Ideate > Produce > Try
c.
Empathies > Define > Ideate > Prototype > Test
d.
Empathies > Design > Implement > Produce > Test
Feedback
The correct answer is: Empathies > Define > Ideate >
Prototype > Test
Question 53
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Question textWhich style of management would be most effective in an
emergency situation?
a.
democratic
b.
laissez-faire
c.
dictatorial style
d.
autocratic style.
Feedback
The correct answer is: autocratic style.
Question 54
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Empathy is important because:a.
it makes people like you
b.
it helps you understand other people’s emotions and
feelings
c.
it will help you get better grades
d.
. it makes you feel better
Feedback
The correct answer is: it helps you understand other
people’s emotions and feelings
Question 55
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The selection of best alternative from many alternatives is
known as__________.a.
decision-making.
b.
organizing.
c.
selection.
d.
budgeting.
Feedback
The correct answer is: decision-making.
Question 56
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Which of the following statements best captures the nature
of leadership as it should be for your business to ensure
your continued future success?a.
Leaders focus on budgeting, aligning people with a
shared vision and solving problems
b.
Leader focus on setting direction, align people with
a shared vision and motivating people
c.
Leaders focus on motivating people, planning and
organizing and staffing
d.
None of these
Feedback
The correct answer is: Leader focus on setting direction,
align people with a shared vision and motivating people
Question 57
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Question textIn this strategy, we dismantle a thing and afterward set up it
back.
a.
Brainstorming
b.
Synectic
c.
SCAMPER
d.
Reverse Thinking
Feedback
The correct answer is: Synectic
Question 58
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Question text_____________ dismisses the need for common sense and
holds no imperatives
a.
Advantageous Thought
b.
Imaginative development
c.
Fortunate revelation
d.
Progressive Thought
Feedback
The correct answer is: Imaginative development
Question 59
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Question text____________ comes from our natural propensity when
confronted with misfortune to have compelling feelings,
which exceed the good feelings related with acquire
a.
Suck Cost Trap
b.
Information Overdose Trap
c.
Status Quo Trap
d.
Anchoring Trap
Feedback
The correct answer is: Suck Cost Trap
Question 60
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Question textComplete freedom for group or individual decision, with a
minimum of leader participation is under ____.
a.
creative style.
b.
autocratic style.
c.
democratic style.
d.
free-rein style.
Feedback
The correct answer is: free-rein style

The phrase “acting in context” connects to which of the following concepts:


a.
the Two Factor theory of emotions
b.
emoting
c.
the James-Lange theory of emotions
d.
EI
Feedback
The correct answer is: emoting
Question 2
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Which of the following is an example of emoting in infancy?
a.
a newborn cries because he or she is tiredb.
an infant smiles at a caregiver and the caregiver continues playing with the infant
c.
newborn laughs at a social stimulus
d.
a caregiver feeds and infant who is hungry
Feedback
The correct answer is: an infant smiles at a caregiver and the caregiver continues playing with the
infant
Question 3
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To be successful, business ethics training programs need to:
a.
educate employees on formal ethical frameworks and models of ethical decision making
b.
be limited to upper executives
c.
focus on personal opinions of employeesd.
promote the use of emotions in making tough ethical decisions
Feedback
The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision
making
Question 4
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Identification and definition of a problem
a.
is the first step of decision making.
b.
is the final step of problem solving.
c.
cannot be done until alternatives are proposed.
d.
requires consideration of multiple criteria.
Feedback
The correct answer is: is the first step of decision making.Question 5
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The type of leadership style in which the leader seeks input from those working under him/her is
called
_________
a.
Directing style of leadership
b.
Participative style of leadership
c.
Consultative style of leadership
d.
Delegating style of leadership
Feedback
The correct answer is: Consultative style of leadership
Question 6
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Question textParticipative leadership has which of the following characteristics
a.
Employs a clear chain of command
b.
Seeks to involve staff in the decision making process
c.
Takes the view that rewards and punishment motivate staff
d.
Believe success arises from leaders and staff working together
Feedback
The correct answer is: Seeks to involve staff in the decision making process
Question 7
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Which of the following statements is most appropriate to describe deontological ethics?
a.
The central idea is that right and wrong are relative to time and circumstanceb.
The central idea is that an adherence to the codes prescribed under the duty one is employed in
makes
for the right action
c.
The central idea is that the right or wrong consideration is what makes the act right or wrong, other
things being equal
d.
The central idea is that right and wrong are determined by humans according to their subjective
conscience
Feedback
The correct answer is: The central idea is that the right or wrong consideration is what makes the act
right or wrong, other things being equal
Question 8
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Feedback Reaction is ____ stage of idea generation process
a.
4
b.
6c.
5
d.
7
Feedback
The correct answer is: 4
Question 9
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Leadership is often more associated with _________
a.
consistency
b.
change
c.
planning
d.
paperworkFeedback
The correct answer is: change
Question 10
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If business is to operate in a society which is full of diverse and complicated problems, it may have
a.
Little chance of success
b.
Great chance of success
c.
No relation with success or failure
d.
Little chance of failure
Feedback
The correct answer is: Little chance of success________ is a strategy of introducing the data
a.
Reverse thinkingb.
Synectic
c.
Mind mapping
d.
Brainstorming
Feedback
The correct answer is: Brainstorming
Question 12
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Innovation is Development is being available to original thoughts and approaches.
a.
True
b.
False
Feedback
The correct answer is: TrueQuestion 13
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Which of the following is the most appropriate definition of “practice” vis a vis professional ethics?
a.
“practice” is a cooperative arrangement to pursue the goods that are internal to a structured
communal
life
b.
“practice” is symbolic of the humble admission that humans can never know and learn enough
c.
“practice” is an endeavor to achieve excellence by incessant repetition
d.
“practice” is the application of knowledge into real time problems
Feedback
The correct answer is: “practice” is a cooperative arrangement to pursue the goods that are internal
to a
structured communal life
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The leadership theory study leaders behaviour is _____.
a.
Behavioral theory.
b.
Trait theory.
c.
Flowers theory.
d.
Managerial grid.
Feedback
The correct answer is: Behavioral theory.
Question 15
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Because leading is one of the four basic managerial functions, _____ leaders.
a.
some managers should beb.
All managers are
c.
All managers should be
d.
some managers are
Feedback
The correct answer is: All managers should beIn one cross-cultural study on self-regulation Boyer
discovered all the following EXCEPT:
a.
parents believed the child’s native language was useful in teaching children self-regulation
b.
parents believed preschool should be an extension of the home
c.
parents believed teachers should reinforce family values at preschool
d.
parents believed teachers were better role models than caregivers
Feedback
The correct answer is: parents believed teachers were better role models than caregiversQuestion
17
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In consultative style of leadership, the _______ is the final decision maker.
a.
Co-founder
b.
Workforce
c.
Leader
d.
Founder
Feedback
The correct answer is: Leader
Question 18
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Question textWhich of the following is capable of doing maximum good to society?
a.
Ethics
b.
Laws & regulations
c.
professional management
d.
Business success
Feedback
The correct answer is: Ethics
Question 19
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Which style of management would be most effective in an emergency situation?
a.
democraticb.
dictatorial style
c.
autocratic style.
d.
laissez-faire
Feedback
The correct answer is: autocratic style.
Question 20
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Question text
Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
All of these
b.
Companies should be held accountable for political effects of their actions
c.
Companies should be held accountable for economic effects of their actionsd.
Companies should be held accountable for social effects of their actions
Feedback
The correct answer is: All of theseWhich of the following statements best captures the nature of
leadership as it should be for your business to ensure your continued future success?
a.
Leader focus on setting direction, align people with a shared vision and motivating people
b.
Leaders focus on budgeting, aligning people with a shared vision and solving problems
c.
All of these
d.
Leaders focus on motivating people, planning and organizing and staffing
Feedback
The correct answer is: Leader focus on setting direction, align people with a shared vision and
motivating people
Question 22
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Question text____________ for thought creation is the point at which various thoughts are
consolidated, utilizing
various components of each to make an entirety
a.
Advantageous Thought
b.
Issue Arrangement
c.
Progressive Thought
d.
Subsidiary Thought
Feedback
The correct answer is: Advantageous Thought
Question 23
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Question text
Which of the following is an autocratic style of leadership?
a.
Consultative style of leadershipb.
Directing style of leadership
c.
Participative style of leadership
d.
Delegating style of leadership
Feedback
The correct answer is: Directing style of leadership
Question 24
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What is business ethics?
a.
Ethical processes businesses use in order to achieve a good ethical standard
b.
Ethics that can be applied to an organization's practices
c.
The study of business situations, activities, and decisions where issues of right and wrong are
addressedd.
The study of business situations, activities, and decisions where issues of right and wrong are
addressed
Feedback
The correct answer is: The study of business situations, activities, and decisions where issues of right
and
wrong are addressed
Question 25
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____________ is imperative to have the option to construct and keep up associations with others.
a.
conflict management skills
b.
Building Bonds
c.
Change Management Skills
d.
Leadership skills
FeedbackThe correct answer is: Building BondsA leader exercises his power over his followers
because of his
position held in the. Organizational hierarchy is ____.
a.
democratic leader.
b.
institutional leader.
c.
autocratic style.
d.
liberal leader.
Feedback
The correct answer is: institutional leader.
Question 27
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A leader who serves as the head of the family and treats his followers like his family members is
____.
a.
paternalistic leader.b.
institutional leader.
c.
intellectual leader.
d.
liberal leader.
Feedback
The correct answer is: paternalistic leader.
Question 28
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Which of the following is the first step in the ethical decision-making process?
a.
Soliciting the opinions of others in the work group and overall business
b.
Applying a personal moral philosophy
c.
Being socialized into the firm's corporate cultured.
Recognizing that an issue requires an individual or work group to make a choice that ultimately will
be
judged by stakeholders as right or wrong
Feedback
The correct answer is: Recognizing that an issue requires an individual or work group to make a
choice
that ultimately will be judged by stakeholders as right or wrong
Question 29
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Question text
“------------ are social inventions for accomplishing goals through group efforts”
a.
leadership
b.
organization
c.
management
d.
behaviour
FeedbackThe correct answer is: leadership
Question 30
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_______ occurs when leaders integrate their values into the company’s system.
a.
Value congruence
b.
Intuition
c.
Vision
d.
Self – understanding
Feedback
The correct answer is: Value congruenceCharisma and enthusiasm are traits that have been found to
consistently differentiate leaders from nonleaders.
a.
Trueb.
False
Feedback
The correct answer is: False
Question 32
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Which of the following assumption about moral behavior is reasonably justified? 1) Most people will
behave morally if the socialization process has successfully inculcated the right values 2) Some
people
will behave more morally than others even if they have been under the same socialization process 3)
Social situations provide the best stimulus to moral action or inaction; i.e. social pressure determines
moral action/inaction. 4) Socialization has no role in developing moral values
a.
2 and 3
b.
1, 2, Ans 3
c.
1, 2, 3 and 4
d.
1 and 4
FeedbackThe correct answer is: 1, 2, Ans 3
Question 33
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Which of the following is an example of an area where business ethics apply?
a.
None of these
b.
Conduct of international operations
c.
In the personal life of staff
d.
Nowhere
Feedback
The correct answer is: Conduct of international operations
Question 34
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Design Thinking typically helps in _______
a.
Operational efficiency
b.
Innovation
c.
Data Analytics
d.
Financial Planning
Feedback
The correct answer is: Innovation
Question 35
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Design Thinking is:
a.
Asking users to solve problemsb.
Thinking about design
c.
Defining, framing and solving problems from users' perspectives
d.
Designing ways in which people think
Feedback
The correct answer is: Defining, framing and solving problems from users' perspectivesWhich of the
following is not a kind of leadership skill required for effective leadership?
a.
Intuition
b.
Empowerment
c.
Vision
d.
Threat
Feedback
The correct answer is: ThreatQuestion 37
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Which of the following descriptions best describes the principle concerning professional ethics?
a.
Professional duties must be judged by ethical standards independent of time, place and
circumstance
b.
Judging professional duties always involves reciprocal adjustment between ends and means
c.
Professional duties must be judged only by what they achieve in line with the ends prescribed by the
ideals of business
d.
Professional duties must by nature be strictly deontological, i.e. – the ends must not come at the
cost of
the means
Feedback
The correct answer is: Judging professional duties always involves reciprocal adjustment between
ends
and means
Question 38
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______________ depends on a more seasoned instrument known as the Self-Assessment
Questionnaire
and includes having individuals who know the individual offer evaluations of that individual's
capacities
in a few distinctive enthusiastic abilities
a.
ESCI
b.
MSCEIT
c.
None of these
d.
Both MSCEIT & ESCI
Feedback
The correct answer is: ESCI
Question 39
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A leader forces his followers to work had and penalizes them is ____.
a.positive style.
b.
negative style.
c.
democratic style.
d.
autocratic style.
Feedback
The correct answer is: negative style.
Question 40
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Morals are virtues in real life.
a.
False
b.
True
FeedbackThe correct answer is: True
Which of the following statements is true in respect to ‘business ethics’?
a.
The common view of business as being amoral and therefore the need for a separate discourse of
“ethics” in which to hold business morally accountable
b.
That business by nature is accountable to the institutions of government only and that by nature
covers
all forms of accountability, including ethical accountability
c.
That business must be see only as a profit oriented enterprise and business ethics is an oxymoron
d.
That the only way to make up for the ethical lapse in businesses is by imposing higher taxes on them
Feedback
The correct answer is: The common view of business as being amoral and therefore the need for a
separate discourse of “ethics” in which to hold business morally accountable
Question 42
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Question text
Which of the below is an example of autocratic leadership?
a.“Everybody will fall in at 1400 hour sharp.
b.
I need your feedback before I make decision. Please speak out.
c.
All of these
d.
We can go to the zoo or bird park for this outing. I am OK with anything.
Feedback
The correct answer is: “Everybody will fall in at 1400 hour sharp.
Question 43
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Question text
In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in
dynamic interaction, however a definitive dynamic force rests with the pioneer
a.
democratic
b.
laissez-fairec.
Dictatorial authority
d.
Bureaucratic
Feedback
The correct answer is: democratic
Question 44
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_________________ splits from conventional idea and makes a pristine viewpoint
a.
Progressive thought
b.
Advantageous thought
c.
Imaginative development
d.
Philosophical thoughtFeedback
The correct answer is: Progressive thought
Question 45
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Question text
Regarding leadership, which statement is false?
a.
Leadership does not necessarily take place within a hierarchical structure of an organization
b.
Not every leader is a manager
c.
All of these
d.
When people operate as leaders their role is always clearly established and defined
Feedback
The correct answer is: When people operate as leaders their role is always clearly established and
defined
◄ Previous page
The term emoting refers to:a.
the universal experience of emotion
b.
the cultural specific experience of emotion
c.
the embeddedness of emotions and social relationships
d.
emotional intelligence
Feedback
The correct answer is: the embeddedness of emotions and social relationships
Question 47
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The decision making process includes implementation and evaluation of the decision.
a.
False
b.
TrueFeedback
The correct answer is: False
Question 48
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Which of the following is false regarding Participative Style of Leadership?
a.
Leader doesn’t assign any task to its workforce
b.
Leader provides guidance during the work process
c.
Leader makes decision based on the conclusions made by the workforce
d.
Leader assigns work to the workforce
Feedback
The correct answer is: Leader doesn’t assign any task to its workforce
Question 49
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Question text
The leader who excels as a leader because of his superior knowledge is ___-.
a.
democratic leader.
b.
institutional leader.
c.
liberal leader.
d.
intellectual leader.
Feedback
The correct answer is: intellectual leader.
Question 50
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Question text
Michaela is angry because she was not able to get tickets to her favorite reality show. Anger is which
type of emotion?
a.ego-focused emotion
b.
other focused emotion
c.
socially engaging negative emotion
d.
socially engaging positive emotion
Feedback
The correct answer is: ego-focused emotion________ is more durable & persuasive relationship
a.
Coordination
b.
Cooperation
c.
Collaboration
d.
None of these
FeedbackThe correct answer is: Collaboration
Question 52
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Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of self-regulation connects to:
a.
pursuing goals that help the self adjust to the needs of others
b.
pursuing goals that foster independence
c.
pursuing goals that foster personal interests
d.
pursuing goals that foster self-esteem
Feedback
The correct answer is: pursuing goals that help the self adjust to the needs of others
Question 53
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Unethical behaviour is often triggered by
a.
pressure from higher management to achieve goals
b.
Both (b) & (c)
c.
a system of checks and balances
d.
an organizational atmosphere that condones such behaviour
Feedback
The correct answer is: Both (b) & (c)
Question 54
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Question text
Ethical leadership means the following under corporate governance
a.
believing that institutional sustainability comes firstb.
foster a climate of trust and candor
c.
establish board room relationships based on trust
d.
there is no such thing as ethical leadership
Feedback
The correct answer is: foster a climate of trust and candor
Question 55
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The corporate governance structure of a company reflects the individual companies’:
a.
Legal and business system
b.
Cultural and economic system
c.Social and regulatory system
d.
All of these
Feedback
The correct answer is: All of these
Which of the following statements concerning the rational and emotional aspects of leadership is
false?
a.
Aroused feelings can be used either positively or negatively
b.
Good leadership involves touching others' feelings
c.
Leadership includes actions and influences based only on reason and logic
d.
Leaders can use rational techniques and/or emotional appeals in order to influence followers
Feedback
The correct answer is: Good leadership involves touching others' feelings
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As the new manager explained the recent sales trend, others began to wonder if he really knew
what he
was talking about. Their doubt relates to the dimension of trust.
a.
integrity
b.
competence
c.
openness
d.
loyalty
Feedback
The correct answer is: competence
Question 58
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Team leaders' responsibilities include coaching, facilitating, handling disciplinary problems,
reviewing
team/individual performance, training, and communication.
a.True
b.
False
Feedback
The correct answer is: True
Question 59
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Question text
Men tend to use a more democratic leadership style than women.
a.
False
b.
True
Feedback
The correct answer is: False
Question 60
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Question textIn what situation would it be helpful to have emotional intelligence?
a.
Volunteering for Red Cross
b.
Before a big test at school
c.
Convincing your friend to hang out with you
d.
Fighting with your younger sibling
Feedback
The correct answer is: Volunteering for Red Cross
Early Leadership trait research looked to find characteristics that might ___
a.
define charisma
b.
distinguish ordinary leaders from great leaders
c.
identify the physical traits of leadersd.
differentiate leaders from non leaders
Feedback
The correct answer is: differentiate leaders from non leaders
Question 2
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The ethical dilemma of choosing between two rights refers to
a.
choosing between the two types of sexual harassment
b.
deciding to offer a bribe or lose out on an important opportunity
c.
deciding which of two employee rights is the most important
d.
choosing between the lesser of two evils
Feedback
The correct answer is: choosing between the lesser of two evilsQuestion 3
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____________ comes from our natural propensity when confronted with misfortune to have
compelling
feelings, which exceed the good feelings related with acquire
a.
Information Overdose Trap
b.
Anchoring Trap
c.
Suck Cost Trap
d.
Status Quo Trap
Feedback
The correct answer is: Suck Cost Trap
Question 4
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Question textTeaching Ethics in Business schools will
a.
Increase awareness about ethics
b.
All of these
c.
Make future manager aware of implications of unethical practices
d.
Make managers sensitive to ethical issues
Feedback
The correct answer is: All of these
Question 5
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Question text
Emotions are:
a.
behavioral changes to experiences in our environmentb.
subjective responses to experiences in our environment
c.
objective responses to experiences in our environment
d.
physiological changes to experiences in our environment
Feedback
The correct answer is: subjective responses to experiences in our environmentThe Iowa studies
indicated that this was the most successful leadership style.
a.
commination of autocratic and laissez-faire
b.
autocratic style.
c.
laissez-faire
d.
democratic style.
Feedback
The correct answer is: commination of autocratic and laissez-faire
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The process of decision making is more limited than that of problem solving.
a.
False
b.
True
Feedback
The correct answer is: True
Question 8
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Imagination involves all five senses as well as emotions.
a.
True
b.
FalseFeedback
The correct answer is: True
Question 9
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Question text
Which of the following factors encourage good ethics in the workplace?
a.
fair treatment to employees at all levels
b.
transparency
c.
Both (b) & (c)
d.
bribe
Feedback
The correct answer is: Both (b) & (c)
Question 10
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Which among the following are principle concerns with ‘professional ethics’ 1) To study ethical
dilemmas in professions by application of moral theory 2) The study of unique moral obligations
created
by special social roles 3) The practice and consultancy of ethics by a trained professional ethicist 4)
The
ethical challenges of a professional lifestyle Which of the following are correct?
a.
1 and 2
b.
1 and 4
c.
2 and 3
d.
1, 2, 3 and 4
Feedback
The correct answer is: 1 and 2_____________ called circumstances and logical results thinking,
inductive
thinking utilizes the granular perspective.
a.
Critical thinking
b.
Abductive thinkingc.
Deductive thinking
d.
Inductive thinking
Feedback
The correct answer is: Inductive thinking
Question 12
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Question text
All unethical practices are illegal.
a.
False
b.
True
Feedback
The correct answer is: False
Question 13
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Question text
For analyzing a problem, decision-makers should study
a.
Its qualitative aspects
b.
Both qualitattive and quantitative aspects
c.
Its quantitative aspects
d.
None of these
Feedback
The correct answer is: Both qualitattive and quantitative aspects
Question 14
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Question text
Values and ethics shape the
a.Corporate discipline
b.
Corporate culture
c.
Corporate unity
d.
Corporate differences
Feedback
The correct answer is: Corporate culture
Question 15
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Question text
If have just become a member of an athletic team and experiencing a sense of belonging and
friendliness. You will most likely experience which type of emotion?
a.
socially disengaging positive emotion
b.
socially engaging negative emotionc.
socially disengaging negative emotion
d.
socially engaging positive emotion
Feedback
The correct answer is: socially engaging positive emotionIn this style of leadership, the pioneers
carefully hold fast to the authoritative principles and approaches.
a.
democratic
b.
Bureaucratic
c.
Dictatorial authority
d.
laissez-faire
Feedback
The correct answer is: Bureaucratic
Question 17
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____________ is a strategy of introducing the data
a.
Reverse Thinking
b.
Mind Mapping
c.
Brainstorming
d.
SCAMPER
Feedback
The correct answer is: Mind Mapping
Question 18
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Question text
Business ethics deals primarily with
a.
social responsibilityb.
being unfair to the competition
c.
moral obligations
d.
the pricing of products and services
Feedback
The correct answer is: moral obligations
Question 19
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Question text
We are self-aware when:
a.
we recognize a physical action
b.
we are honest
c.. we recognize a feeling or emotion
d.
we can speak our mind
Feedback
The correct answer is: . we recognize a feeling or emotion
Question 20
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Question text
____________ are thoughts which have been circumstantially evolved without the expectation of
the
designer
a.
Progressive Thought
b.
Fortunate revelation
c.
Advantageous Thought
d.
Subsidiary Thought
FeedbackThe correct answer is: Fortunate revelation
__________ comes from our inclination to give a lot of weight to confirm that underpins a view we
as of
now have and insufficient load to opposing proof
a.
Information Overdose Trap
b.
Suck Cost Trap
c.
Anchoring Trap
d.
Confirming Evidence Trap
Feedback
The correct answer is: Confirming Evidence Trap
Question 22
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_____________ is a technique that permits you to think all the more extensively about your test
a.
Revolutionb.
Re-express
c.
All of these
d.
Random Links
Feedback
The correct answer is: Random Links
Question 23
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___________ is increasing Leadership rapidly
a.
Strategy
b.
Control
c.Getting others to follow
d.
Command
Feedback
The correct answer is: Getting others to follow
Question 24
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Question text
If you face an ethical dilemma, what should be your first step to resolve the issue?
a.
Check your facts
b.
None of these
c.
Contact the regulators
d.
Stay quiet
FeedbackThe correct answer is: Check your facts
Question 25
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Unethical behaviour is often triggered by
a.
pressure from higher management to achieve goals
b.
Both (b) & (c)
c.
an organizational atmosphere that condones such behaviour
d.
a system of checks and balances
Feedback
The correct answer is: Both (b) & (c)Decision criteria
a.
are the ways to evaluate the choices faced by the decision maker.b.
must be unique for a problem.
c.
are the problems faced by the decision maker.
d.
are the choices faced by the decision maker.
Feedback
The correct answer is: are the ways to evaluate the choices faced by the decision maker.
Question 27
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Which leadership style tends to centralize authority and make unilateral decisions?
a.
laissez-faire
b.
democratic
c.
autocratic style.d.
dictatorial style
Feedback
The correct answer is: autocratic style.
Question 28
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Danica lives in a home with caregivers who want her to acquire a connectedness to others and social
harmony. It is likely that her caregivers will use socialization practice that reinforce which type of
emotions?
a.
other focused emotion
b.
socially disengaging positive emotion
c.
socially disengaging negative emotion
d.
ego-focused emotion
FeedbackThe correct answer is: other focused emotion
Question 29
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Emotion regulation relates to:
a.
how we process, manage, and adjust our emotions
b.
how we adjust our behavior to particular situations
c.
how we learn to act in context
d.
how we adjust our emotional experiences in particular situations
Feedback
The correct answer is: how we adjust our emotional experiences in particular situations
Question 30
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Not all leaders are managers, no rare all managers leaders.
a.
True
b.
False
Feedback
The correct answer is: TrueLeadership may not always be important in an organization.
a.
True
b.
False
Feedback
The correct answer is: True
Question 32
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A democratic-participative leader gathers information from employees but makes the final decision
alone.a.
False
b.
True
Feedback
The correct answer is: False
Question 33
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_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective
a.
None of these
b.
Logical Reasoning
c.
Deductive Reasoning
d.
Inductive ReasoningFeedback
The correct answer is: Inductive Reasoning
Question 34
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Question text
Women tend to use a more style of leadership.
a.
democratic
b.
autocratic
c.
directive
d.
laissez-faire
Feedback
The correct answer is: democratic
Question 35
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Question text
Ethical behaviour is a matter of
a.
Juggling standards and business needs
b.
Obeying the rules
c.
Acting on a considered judgement
d.
None of these
Feedback
The correct answer is: Acting on a considered judgement
Question 36
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Question text
_____________ dismisses the need for common sense and holds no imperatives
a.Advantageous Thought
b.
Fortunate revelation
c.
Progressive Thought
d.
Imaginative development
Feedback
The correct answer is: Imaginative development
Question 37
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Question text
Emotional intelligence is different from other intelligences in that …
a.
it is a new type of intelligence
b.
it is a set of skillsc.
it can be measured using tests easily
d.
the focus is on emotional reasoning, ability and knowledge
Feedback
The correct answer is: the focus is on emotional reasoning, ability and knowledge
Question 38
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Decision making is (simplistically) typically described as which of the following?
a.
putting preferences on paper
b.
processing information to completion
c.
deciding what is correct
d.
choosing among alternativesFeedback
The correct answer is: choosing among alternatives
Question 39
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The vision of a leader is crucial during times when the customer needs change.
a.
False
b.
True
Feedback
The correct answer is: True
Question 40
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Question text
The factors causing ethical behaviour in business are
a.
All of theseb.
Government policies
c.
Public awareness
d.
Government law
Feedback
The correct answer is: All of theseAll decision-making power is centralized in the leader is under
____.
a.
autocratic style.
b.
institutional leader.
c.
democratic leader.
d.
liberal leader.
Feedback
The correct answer is: autocratic style.Question 42
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A (n) ________ is a problem, situation, or opportunity requiring an individual, group, or organization
to
choose among several actions that must be evaluated as right or wrong.
a.
Crisis
b.
Indictment
c.
Ethical Issues
d.
Fraud
Feedback
The correct answer is: Ethical Issues
Question 43
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Question textIn this styles of leadership, the pioneer thoroughly confides in their
representatives/group to play out
the actual work.
a.
laissez-faire
b.
Bureaucratic
c.
democratic
d.
Dictatorial authority
Feedback
The correct answer is: laissez-faire
Question 44
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A democratic participate leader ____.
a.
shares the final decision without inputb.
makes the final decision without input
c.
seeks input but makes the final decision by oneself
d.
seeks input and shares the final decision
Feedback
The correct answer is: seeks input and shares the final decision
Question 45
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Leaders are ______________
a.
Individual people, while leadership is a process.
b.
the first step in the leadership process
c.
the final step in the leadership processd.
the first step in the leadership process
Feedback
The correct answer is: Individual people, while leadership is a process.
To be successful, business ethics training programs need to:
a.
focus on personal opinions of employees
b.
be limited to upper executives
c.
promote the use of emotions in making tough ethical decisions
d.
educate employees on formal ethical frameworks and models of ethical decision making
Feedback
The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision
making
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Question textOne of the abilities a manager needs to be successful is the ability to match leadership
style to the work
situation, which is necessary because of three concerns. These are:
a.
Interpersonal relationships, worker/task maturity, orders & directives.
b.
Workers, communication style, social activities
c.
Manager accessibility, training, task.
d.
Task, interpersonal relationships, worker/task maturity.
Feedback
The correct answer is: Task, interpersonal relationships, worker/task maturity.
Question 48
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Decision alternatives
a.
should be identified before decision criteria are established.b.
are limited to quantitative solutions
c.
are evaluated as a part of the problem definition stage.
d.
are best generated by brain-storming.
Feedback
The correct answer is: should be identified before decision criteria are established.
Question 49
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Empathy is the ability to understand what others are feeling.
a.
True
b.
False
Feedback
The correct answer is: True
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Question text
First level and second level outcomes, expectancy, valence and instrumentalists are the four
important
variables of the achievement motivation theory.
a.
True
b.
False
Feedback
The correct answer is: FalseUCD is an iterative plan measure in which architects center around the
clients and their necessities in each period of the plan cycle
a.
False
b.
True
Feedback
The correct answer is: True
Question 52
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Question text
Standards that decided, what kind of conduct employees of organization should possess
a.
procedural justice
b.
descriptive justice
c.
distributive justice
d.
Ethics
Feedback
The correct answer is: Ethics
Question 53
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Which of the following is an advantage of ethical corporate behaviour?
a.All of these
b.
Customer loyalty
c.
Employee retention
d.
Positive work environment
Feedback
The correct answer is: All of these
Question 54
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Question text
______________ is a cooperative choice making strategy that centers around guaranteeing full
thought
of choices.
a.
Nominal Group Techniques
b.
Brainstormingc.
Delphi Techniques
d.
Dialectical Inquiry
Feedback
The correct answer is: Dialectical Inquiry
Question 55
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Ideation is the innovative cycle of creating, creating, and conveying groundbreaking thoughts, where
a
thought is perceived as an essential component of figured that can be either visual, cement, or
unique.
a.
True
b.
False
Feedback
The correct answer is: True
Which of the following descriptions best describes the principle concerning professional ethics?
a.
Professional duties must be judged by ethical standards independent of time, place and
circumstanceb.
Professional duties must by nature be strictly deontological, i.e. – the ends must not come at the
cost of
the means
c.
Judging professional duties always involves reciprocal adjustment between ends and means
d.
Professional duties must be judged only by what they achieve in line with the ends prescribed by the
ideals of business
Feedback
The correct answer is: Judging professional duties always involves reciprocal adjustment between
ends
and means
Question 57
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Mrs. Biswas has been leading business manager in the world of business and has established her
credentials in a world dominated by men. She has primarily worked in the industry and has extensive
knowledge of the field. She recently started her own cosmetics firm and has decided to make sure
that
females find adequate representations in her company. In her experiences in the cosmetic industry,
she
has generally seen that the sales and marketing wings of most companies are dominated by men.
Keeping this in mind, she has decided to employ at least 50% females in the sales and marketing
department of her company. Which of the following could be the most serious issue that Mrs.
Biswas
might face with her decision?
a.Men are better at sales than females.
b.
The job might have travel requirements that might pose a challenge for females.
c.
It is not necessary that females wish to take up these roles.
d.
Females have an intrinsic understanding of the use of cosmetics that men do not have.
Feedback
The correct answer is: The job might have travel requirements that might pose a challenge for
females.
Question 58
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Question text
A in SCAMPER stands for ________-
a.
Align
b.
Alterc.
Affect
d.
Adapt
Feedback
The correct answer is: Adapt
Question 59
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You disappointed your caregivers when you did not behave appropriately at a family dinner. You
experienced guilt at that moment. Guilt is which type of emotion?
a.
socially disengaging negative emotion
b.
socially engaging positive emotion
c.
socially disengaging positive emotion
d.
socially engaging negative emotionFeedback
The correct answer is: socially engaging negative emotion
Question 60
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Question text
Ethics is important for
a.
Top management
b.
All of these
c.
Non-managerial employees
d.
Middle-level managers
Feedback
The correct answer is: All of theseWhich of the following is capable of doing maximum good to
society?
a.
Ethicsb.
Laws & regulations
c.
professional management
d.
Business success
Feedback
The correct answer is: Ethics
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In consultative style of leadership, the _______ is the final decision maker.
a.
Co-founder
b.
Leader
c.Workforce
d.
Founder
Feedback
The correct answer is: Leader
Question 3
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In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in
dynamic interaction, however a definitive dynamic force rests with the pioneer
a.
laissez-faire
b.
democratic
c.
Dictatorial authority
d.
Bureaucratic
FeedbackThe correct answer is: democratic
Question 4
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Question text
In what situation would it be helpful to have emotional intelligence?
a.
Volunteering for Red Cross
b.
Convincing your friend to hang out with you
c.
Fighting with your younger sibling
d.
Before a big test at school
Feedback
The correct answer is: Volunteering for Red Cross
Question 5
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Early Leadership trait research looked to find characteristics that might ___
a.
distinguish ordinary leaders from great leaders
b.
define charisma
c.
differentiate leaders from non leaders
d.
identify the physical traits of leaders
Feedback
The correct answer is: differentiate leaders from non leadersThe use of decision models
a.
None of the above
b.
Reduces the scope of judgement & intuition known with certainty in decision-making
c.
Require the use of computer softwared.
Is possible when the variables value is known
Feedback
The correct answer is: None of the above
Question 7
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First level and second level outcomes, expectancy, valence and instrumentalists are the four
important
variables of the achievement motivation theory.
a.
False
b.
True
Feedback
The correct answer is: False
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Question textIn this method workers can keep away from the circumstance when individuals do
exploitative conduct
and legitimize it by simply saying 'it isn't actually unlawful'
a.
Incorporate Ethical Concepts
b.
Training programmes
c.
Agenda Methods
d.
Code of ethics
Feedback
The correct answer is: Agenda Methods
Question 9
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____________ is imperative to have the option to construct and keep up associations with others.
a.
conflict management skillsb.
Change Management Skills
c.
Building Bonds
d.
Leadership skills
Feedback
The correct answer is: Building Bonds
Question 10
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Feedback Reaction is ____ stage of idea generation process
a.
6
b.
5
c.
4d.
7
Feedback
The correct answer is: 4It is a conventional interaction with a big picture perspective
a.
Logical Reasoning
b.
Deductive Reasoning
c.
None of these
d.
Inductive Reasoning
Feedback
The correct answer is: Deductive Reasoning
Question 12
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Question text
Values and ethics shape the –a.
Corporate unity
b.
Corporate culture
c.
Corporate differences
d.
Corporate discipline
Feedback
The correct answer is: Corporate culture
Question 13
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Question text
When a conflict arises between two employees, what first step might a leader take?
a.
All of these
b.Step back and encourage employees to resolve the conflict themselves- so they will learn how to
resolve
conflicts on their own and handle future issues
c.
Step out of the “field of action “ for a moment, to gain insights into the nature of the conflict.
d.
Step in and quickly help employees mediate the conflict- to avoid any unnecessary escalation
Feedback
The correct answer is: Step out of the “field of action “ for a moment, to gain insights into the nature
of
the conflict.
Question 14
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Question text
All decision-making power is centralized in the leader is under ____.
a.
institutional leader.
b.
liberal leader.
c.
democratic leader.d.
autocratic style.
Feedback
The correct answer is: autocratic style.
Question 15
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Question text
Ego-focused emotions relate to:
a.
physical and social settings
b.
other people’s needs and wants
c.
external traits and abilities
d.
personal attributes, goals, wants, and needs
FeedbackThe correct answer is: personal attributes, goals, wants, and needs____________ comes
from our
natural propensity when confronted with misfortune to have compelling feelings, which exceed the
good feelings related with acquire
a.
Anchoring Trap
b.
Suck Cost Trap
c.
Status Quo Trap
d.
Information Overdose Trap
Feedback
The correct answer is: Suck Cost Trap
Question 17
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Question text
All of the following shape emoting EXCEPT:
a.
languageb.
culture
c.
power
d.
gender roles
Feedback
The correct answer is: language
Question 18
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Question text
Which of the following statements best captures the nature of leadership as it should be for your
business to ensure your continued future success?
a.
Leader focus on setting direction, align people with a shared vision and motivating people
b.
Leaders focus on budgeting, aligning people with a shared vision and solving problems
c.Leaders focus on motivating people, planning and organizing and staffing
d.
None of these
Feedback
The correct answer is: Leader focus on setting direction, align people with a shared vision and
motivating people
Question 19
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As the new manager explained the recent sales trend, others began to wonder if he really knew
what he
was talking about. Their doubt relates to the dimension of trust.
a.
openness
b.
loyalty
c.
integrity
d.
competenceFeedback
The correct answer is: competence
Question 20
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Ethical leadership means the following under corporate governance
a.
establish board room relationships based on trust
b.
believing that institutional sustainability comes first
c.
there is no such thing as ethical leadership
d.
foster a climate of trust and candor
Feedback
The correct answer is: foster a climate of trust and candorWhat does the importance of ethical
behaviour, integrity and trust call into question?
a.
None of theseb.
Who does what?
c.
The extent to which managers should attempt to change the underlying beliefs and values of
individual
followers
d.
What we do next?
Feedback
The correct answer is: The extent to which managers should attempt to change the underlying
beliefs
and values of individual followers
Question 22
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_____________ dismisses the need for common sense and holds no imperatives
a.
Advantageous Thought
b.
Fortunate revelationc.
Progressive Thought
d.
Imaginative development
Feedback
The correct answer is: Imaginative development
Question 23
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Question text
The Iowa studies indicated that this was the most successful leadership style.
a.
democratic style.
b.
laissez-faire
c.
autocratic style.
d.
commination of autocratic and laissez-faireFeedback
The correct answer is: commination of autocratic and laissez-faire
Question 24
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Question text
Studies who that the higher the rank a star performer has in an organization the more he or she
relies
on___for success
a.
ethical
b.
management
c.
motivation
d.
EI
Feedback
The correct answer is: EI
Question 25
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Question text
The leader who excels as a leader because of his superior knowledge is ___-.
a.
democratic leader.
b.
liberal leader.
c.
intellectual leader.
d.
institutional leader.
Feedback
The correct answer is: intellectual leader.Which of the following is an advantage of ethical corporate
behaviour?
a.
Positive work environment
b.
Employee retention
c.Customer loyalty
d.
All of these
Feedback
The correct answer is: All of these
Question 27
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Which of the following is the first step in the ethical decision-making process?
a.
Applying a personal moral philosophy
b.
Recognizing that an issue requires an individual or work group to make a choice that ultimately will
be
judged by stakeholders as right or wrong
c.
Being socialized into the firm's corporate culture
d.
Soliciting the opinions of others in the work group and overall business
FeedbackThe correct answer is: Recognizing that an issue requires an individual or work group to
make a choice
that ultimately will be judged by stakeholders as right or wrong
Question 28
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Question text
When corporate fail to follow ethical practices
a.
the company will earn lot of losses
b.
it results in corporate crimes
c.
the people who suffer directly are the investors
d.
corporate governance suffers
Feedback
The correct answer is: corporate governance suffers
Question 29
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The goal of corporate governance and business ethics education is to:
a.
Increase the workload for accounting students
b.
Teach students their professional accountability and to uphold their personal Integrity to society.
c.
Create more ethics standards by which corporate professionals must operate.
d.
Change the way in which ethics is taught to students
Feedback
The correct answer is: Create more ethics standards by which corporate professionals must operate.
Question 30
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Managerial ethics can be characterized by all of the following levels except
a.
immoral managementb.
demoral management
c.
amoral management
d.
moral management
Feedback
The correct answer is: moral managementEthics is important for
a.
All of these
b.
Non-managerial employees
c.
Top management
d.
Middle-level managers
Feedback
The correct answer is: All of theseQuestion 32
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Question text
Which of the below is an example of democratic leadership?
a.
We can go to the zoo or bird park for this outing. I am OK with anything.
b.
All of these
c.
I need your feedback before I make decision. Please speak out.
d.
Everybody will fall in at 1400 hour sharp.
Feedback
The correct answer is: I need your feedback before I make decision. Please speak out.
Question 33
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Question textOODA Loop full form is ____________-
a.
Orient-Observe-Decide-Act
b.
Observe-Orient-Decide-Act
c.
Observational-Orientational-Decisiveness-Action
d.
None of these
Feedback
The correct answer is: Observe-Orient-Decide-Act
Question 34
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Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of self-regulation connects to:
a.
pursuing goals that help the self adjust to the needs of othersb.
pursuing goals that foster self-esteem
c.
pursuing goals that foster personal interests
d.
pursuing goals that foster independence
Feedback
The correct answer is: pursuing goals that help the self adjust to the needs of others
Question 35
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Question text
This thought age method accepts that composing can help you think of smart thoughts
a.
Reverse Thinking
b.
Brainstorming
c.
Accidental Geniusd.
Synectic
Feedback
The correct answer is: Accidental GeniusDecision alternatives
a.
are best generated by brain-storming.
b.
are limited to quantitative solutions
c.
are evaluated as a part of the problem definition stage.
d.
should be identified before decision criteria are established.
Feedback
The correct answer is: should be identified before decision criteria are established.
Question 37
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In this style of leadership, the pioneers carefully hold fast to the authoritative principles and
approaches.a.
laissez-faire
b.
Bureaucratic
c.
democratic
d.
Dictatorial authority
Feedback
The correct answer is: Bureaucratic
Question 38
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Question text
Social Skills in EI includes:
a.
conflict management skills
b.Leadership skills
c.
All of these
d.
Communication skills
Feedback
The correct answer is: All of these
Question 39
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________ is more durable & persuasive relationship
a.
None of these
b.
Coordination
c.
Collaborationd.
Cooperation
Feedback
The correct answer is: Collaboration
Question 40
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A democratic participate leader ____.
a.
makes the final decision without input
b.
seeks input but makes the final decision by oneself
c.
seeks input and shares the final decision
d.
shares the final decision without input
Feedback
The correct answer is: seeks input and shares the final decision
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Which statement is/are true?
a.
Ethics is not synonymous to religious morality or moral theology
b.
The terms ‘ethics’ and ‘morality’ are not synonymous terms
c.
All of these
d.
Ethics is the principle that guide the human behaviour
Feedback
The correct answer is: All of these
Question 42
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The selection of best alternative from many alternatives is known as__________.a.
decision-making.
b.
organizing.
c.
selection.
d.
budgeting.
Feedback
The correct answer is: decision-making.
Question 43
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If you are experiencing success and feeling superior to other peers, you are most likely experiencing
which type of emotion?
a.
socially engaging negative emotion
b.socially disengaging negative emotion
c.
socially disengaging positive emotion
d.
socially engaging positive emotion
Feedback
The correct answer is: socially disengaging positive emotion
Question 44
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Question text
Unethical behaviour is often triggered by
a.
Both (b) & (c)
b.
a system of checks and balances
c.
an organizational atmosphere that condones such behaviourd.
pressure from higher management to achieve goals
Feedback
The correct answer is: Both (b) & (c)
Question 45
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The process of decision making is more limited than that of problem solving.
a.
False
b.
True
Feedback
The correct answer is: TrueWhich of the following is the most appropriate definition of “practice” vis
a
vis professional ethics?
a.
“practice” is a cooperative arrangement to pursue the goods that are internal to a structured
communal
life
b.
“practice” is symbolic of the humble admission that humans can never know and learn enoughc.
“practice” is the application of knowledge into real time problems
d.
“practice” is an endeavor to achieve excellence by incessant repetition
Feedback
The correct answer is: “practice” is a cooperative arrangement to pursue the goods that are internal
to a
structured communal life
Question 47
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Imagination involves all five senses as well as emotions.
a.
True
b.
False
Feedback
The correct answer is: True
Question 48
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Question text
People can experience the same exact situation and react to it very differently.
a.
False
b.
True
Feedback
The correct answer is: True
Question 49
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Which of the following is the best step a leader can take when employees express concerns about a
rumored change within the organization?
a.
Invite employees to express their concerns and shares ideas to help ease the stress they are feeling
and
to empower them to work together to contribute toward a shared solution
b.
Minimize discussion about the rumors until a clear plan is ready for implementation this gives senior
managers time to develop an effective plan.c.
Reassure employees that everything is going to be all right and that the company upper
management is
working to develop an effective plan
d.
None of these
Feedback
The correct answer is: Invite employees to express their concerns and shares ideas to help ease the
stress they are feeling and to empower them to work together to contribute toward a shared
solution
Question 50
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Question text
Which of the below is an example of laissez-faire leadership?
a.
Everybody will fall in at 1400 hour sharp.
b.
I need your feedback before I make decision. Please speak out.
c.
We can go to the zoo or bird park for this outing. I am OK with anything.
d.None of these
Feedback
The correct answer is: We can go to the zoo or bird park for this outing. I am OK with
anything.______________ includes taking something that as of now exists and evolving it
a.
Subsidiary Thought
b.
Issue Arrangement
c.
Advantageous Thought
d.
Progressive Thought
Feedback
The correct answer is: Subsidiary Thought
Question 52
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Question text
Which of the following statements about ethical standards are TRUE?
a.All of these
b.
The upper limits of ethical standards are set by individual standards
c.
The actual degree of enforcement of the law in an underdeveloped country would determine the
lower
limit of permissible behaviour
d.
The laws of economically developed countries generally define the lowest common denominator of
acceptable behaviour
Feedback
The correct answer is: All of these
Question 53
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Question text
_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective
a.
None of these
b.
Inductive Reasoningc.
Logical Reasoning
d.
Deductive Reasoning
Feedback
The correct answer is: Inductive Reasoning
Question 54
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Question text
A leader exercises his power over his followers because of his position held in the. Organizational
hierarchy is ____.
a.
liberal leader.
b.
autocratic style.
c.
institutional leader.
d.democratic leader.
Feedback
The correct answer is: institutional leader.
Question 55
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Question text
The major types of ethical issues include except . . . .
a.
Corporate issues
b.
Individual issues
c.
Communication issues
d.
Systematic issues
Feedback
The correct answer is: Communication issues
Question 56
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Question text
Kavita is an ethically centered production manager so she will ship a product
a.
only after all its problems have been eliminated
b.
as quickly as she can to meet the customer's schedule
c.
only if the shipping people use packing material that does not harm the environment
d.
only after an ethics committee has approved it
Feedback
The correct answer is: only after all its problems have been eliminated
Question 57
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Question text
Empathy is the ability to understand what others are feeling.a.
True
b.
False
Feedback
The correct answer is: True
Question 58
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Having emotional intelligence is learning how to manage anxiety, happiness, and fear
a.
True
b.
False
Feedback
The correct answer is: True
Question 59
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Emotional intelligence can be studied through …
a.
All of these
b.
the abilities-focused approach
c.
the integrative model approach
d.
the mixed model approach
Feedback
The correct answer is: All of these
Question 60
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Question text
“------------ are social inventions for accomplishing goals through group efforts”
a.
leadershipb.
behaviour
c.
organization
d.
management
Feedback
The correct answer is: leadership
One of the abilities a manager needs to be successful is the ability to match leadership style to the
work
situation, which is necessary because of three concerns. These are:
a.
Interpersonal relationships, worker/task maturity, orders & directives.
b.
Manager accessibility, training, task.
c.
Workers, communication style, social activities
d.
Task, interpersonal relationships, worker/task maturity.
FeedbackThe correct answer is: Task, interpersonal relationships, worker/task maturity.
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The moral principles, standards of behaviour, or set of values that guide a person’s actions in the
workplace is called
a.
factory place ethics
b.
office place ethics
c.
workplace ethics
d.
behavioral ethics
Feedback
The correct answer is: workplace ethics
Question 3
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PLUS Model U stands for
a.
Unilateral
b.
Universal
c.
None of these
d.
Unique
Feedback
The correct answer is: Universal
Question 4
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Question text
All of the following shape emoting EXCEPT:
a.
powerb.
language
c.
gender roles
d.
culture
Feedback
The correct answer is: language
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When a conflict arises between two employees, what first step might a leader take?
a.
Step in and quickly help employees mediate the conflict- to avoid any unnecessary escalation
b.
Step out of the “field of action “ for a moment, to gain insights into the nature of the conflict.
c.Step back and encourage employees to resolve the conflict themselves- so they will learn how to
resolve
conflicts on their own and handle future issues
d.
All of these
Feedback
The correct answer is: Step out of the “field of action “ for a moment, to gain insights into the nature
of
the conflict.You disappointed your caregivers when you did not behave appropriately at a family
dinner.
You experienced guilt at that moment. Guilt is which type of emotion?
a.
socially engaging positive emotion
b.
socially disengaging negative emotion
c.
socially disengaging positive emotion
d.
socially engaging negative emotion
Feedback
The correct answer is: socially engaging negative emotion
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Design Thinking typically helps in _______
a.
Operational efficiency
b.
Innovation
c.
Data Analytics
d.
Financial Planning
Feedback
The correct answer is: Innovation
Question 8
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Question text
What is Ethics to do with?
a.
Nothingb.
Right & Wrong
c.
The wider community
d.
Businesses
Feedback
The correct answer is: Right & Wrong
Question 9
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Question text
________ is more durable & persuasive relationship
a.
Cooperation
b.
Coordination
c.None of these
d.
Collaboration
Feedback
The correct answer is: Collaboration
Question 10
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Question text
Leader acts more as bosses then leadership style is ____.
a.
democratic style.
b.
negative style.
c.
autocratic style.
d.
positive style.
FeedbackThe correct answer is: negative style.Having emotional intelligence is defined as having:
a.
self-confidence
b.
physic ability
c.
self-awareness
d.
limited feelings
Feedback
The correct answer is: self-awareness
Question 12
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Question text
Danica lives in a home with caregivers who want her to acquire a connectedness to others and social
harmony. It is likely that her caregivers will use socialization practice that reinforce which type of
emotions?
a.
other focused emotionb.
socially disengaging negative emotion
c.
socially disengaging positive emotion
d.
ego-focused emotion
Feedback
The correct answer is: other focused emotion
Question 13
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The type of leadership style in which the leader seeks input from those working under him/her is
called
_________
a.
Participative style of leadership
b.
Directing style of leadership
c.Consultative style of leadership
d.
Delegating style of leadership
Feedback
The correct answer is: Consultative style of leadership
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Complete freedom for group or individual decision, with a minimum of leader participation is under
____.
a.
creative style.
b.
autocratic style.
c.
democratic style.
d.
free-rein style.
FeedbackThe correct answer is: free-rein style.
Question 15
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UCD is an iterative plan measure in which architects center around the clients and their necessities
in
each period of the plan cycle
a.
True
b.
False
Feedback
The correct answer is: True
Ability of a leader to look things from others point of view is
a.
sympathy
b.
apathy
c.
empathyd.
responsibility
Feedback
The correct answer is: empathy
Question 17
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Values and ethics shape the –
a.
Corporate differences
b.
Corporate discipline
c.
Corporate unity
d.
Corporate culture
Feedback
The correct answer is: Corporate cultureQuestion 18
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The decision making process includes implementation and evaluation of the decision.
a.
False
b.
True
Feedback
The correct answer is: False
Question 19
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A (n) ________ is a problem, situation, or opportunity requiring an individual, group, or organization
to
choose among several actions that must be evaluated as right or wrong.
a.
Fraud
b.Ethical Issues
c.
Indictment
d.
Crisis
Feedback
The correct answer is: Ethical Issues
Question 20
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Question text
Ethical leadership means the following under corporate governance
a.
there is no such thing as ethical leadership
b.
establish board room relationships based on trust
c.
foster a climate of trust and candord.
believing that institutional sustainability comes first
Feedback
The correct answer is: foster a climate of trust and candor
Men tend to use a more democratic leadership style than women.
a.
False
b.
True
Feedback
The correct answer is: False
Question 22
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Empathy is the ability to understand what others are feeling.
a.
False
b.
TrueFeedback
The correct answer is: True
Question 23
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Question text
Kavita is an ethically centered production manager so she will ship a product
a.
only after an ethics committee has approved it
b.
only if the shipping people use packing material that does not harm the environment
c.
only after all its problems have been eliminated
d.
as quickly as she can to meet the customer's schedule
Feedback
The correct answer is: only after all its problems have been eliminated
Question 24
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Question text
In ______________ instead of the customary address style, focus your in-person gatherings on
conversation
a.
group conceptualizing
b.
Open conversation
c.
Mixed-gifted groups
d.
None of these
Feedback
The correct answer is: Open conversation
Question 25
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Question text
Which of the following factors encourage good ethics in the workplace?
a.bribe
b.
Both (b) & (c)
c.
transparency
d.
fair treatment to employees at all levels
Feedback
The correct answer is: Both (b) & (c)
Which of these are key principles of the Code of Ethics?
a.
Professional behaviour
b.
Objectivity
c.
None of these
d.
Both Objectivity and professional behaviourFeedback
The correct answer is: Both Objectivity and professional behaviour
Question 27
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Question text
The Iowa studies indicated that this was the most successful leadership style.
a.
democratic style.
b.
commination of autocratic and laissez-faire
c.
laissez-faire
d.
autocratic style.
Feedback
The correct answer is: commination of autocratic and laissez-faire
Question 28
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Question text
Which of the below is an example of laissez-faire leadership?
a.
None of these
b.
We can go to the zoo or bird park for this outing. I am OK with anything.
c.
Everybody will fall in at 1400 hour sharp.
d.
I need your feedback before I make decision. Please speak out.
Feedback
The correct answer is: We can go to the zoo or bird park for this outing. I am OK with anything.
Question 29
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Question text
The goal of corporate governance and business ethics education is to:
a.Increase the workload for accounting students
b.
Change the way in which ethics is taught to students
c.
Create more ethics standards by which corporate professionals must operate.
d.
Teach students their professional accountability and to uphold their personal Integrity to society.
Feedback
The correct answer is: Create more ethics standards by which corporate professionals must operate.
Question 30
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Question text
Michaela is angry because she was not able to get tickets to her favorite reality show. Anger is which
type of emotion?
a.
socially engaging negative emotion
b.
ego-focused emotionc.
socially engaging positive emotion
d.
other focused emotion
Feedback
The correct answer is: ego-focused emotion
Question 31
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Elements of self-regulation are:
a.
innovation
b.
adaptability
c.
All of these
d.
self-controlFeedback
The correct answer is: All of these
Question 32
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Question text
Social Skills in EI includes:
a.
All of these
b.
conflict management skills
c.
Communication skills
d.
Leadership skills
Feedback
The correct answer is: All of these
Question 33
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Question text
Which of the below is an example of autocratic leadership?
a.
I need your feedback before I make decision. Please speak out.
b.
All of these
c.
“Everybody will fall in at 1400 hour sharp.
d.
We can go to the zoo or bird park for this outing. I am OK with anything.
Feedback
The correct answer is: “Everybody will fall in at 1400 hour sharp.
Question 34
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Question text
Which of the following statements concerning the rational and emotional aspects of leadership is
false?
a.Leadership includes actions and influences based only on reason and logic
b.
Leaders can use rational techniques and/or emotional appeals in order to influence followers
c.
Aroused feelings can be used either positively or negatively
d.
Good leadership involves touching others' feelings
Feedback
The correct answer is: Good leadership involves touching others' feelings
Question 35
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Question text
Leadership behaviour is influenced by certain qualities of a person is ____.
a.
Situational theory.
b.
Trait theory.c.
Managerial grid.
d.
Followers theory.
Feedback
The correct answer is: Trait theory. As the new manager explained the recent sales trend, others
began
to wonder if he really knew what he was talking about. Their doubt relates to the dimension of
trust.
a.
openness
b.
integrity
c.
competence
d.
loyalty
Feedback
The correct answer is: competence
Question 37
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Question text
_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective
a.
Inductive Reasoning
b.
Deductive Reasoning
c.
Logical Reasoning
d.
None of these
Feedback
The correct answer is: Inductive Reasoning
Question 38
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Question text
Monica's boss allows her to make any decision she thinks is important on the spot without
consulting
anyone. Monica's boss has this kind of leadership style.a.
laissez-faire
b.
Dictatorial authority
c.
autocratic style.
d.
democratic style
Feedback
The correct answer is: laissez-faire
Question 39
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Question text
__________ comes from our inclination to give a lot of weight to confirm that underpins a view we
as of
now have and insufficient load to opposing proof
a.
Information Overdose Trap
b.
Anchoring Trapc.
Suck Cost Trap
d.
Confirming Evidence Trap
Feedback
The correct answer is: Confirming Evidence Trap
Question 40
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Question text
We are self-aware when:
a.
we are honest
b.
we can speak our mind
c.
. we recognize a feeling or emotion
d.we recognize a physical action
Feedback
The correct answer is: . we recognize a feeling or emotionEgo-focused emotions relate to:
a.
physical and social settings
b.
other people’s needs and wants
c.
personal attributes, goals, wants, and needs
d.
external traits and abilities
Feedback
The correct answer is: personal attributes, goals, wants, and needs
Question 42
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First level and second level outcomes, expectancy, valence and instrumentalists are the four
important
variables of the achievement motivation theory.
a.False
b.
True
Feedback
The correct answer is: False
Question 43
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A leader must..
a.
always lead with the objectives in mind.
b.
All of these
c.
remove those who do not support his ideas or hinder his plans.
d.
always make decisions that are popular to his people.
FeedbackThe correct answer is: always lead with the objectives in mind.
Question 44
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Which values does an effective leader focus on?
a.
disintegration
b.
openness
c.
trust
d.
teamwork
Feedback
The correct answer is: disintegration
Question 45
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_____________ dismisses the need for common sense and holds no imperatives
a.
Fortunate revelation
b.
Imaginative development
c.
Progressive Thought
d.
Advantageous Thought
Feedback
The correct answer is: Imaginative development_________ happens when we ingest too much or
neglect as far as possible on data gathering, which can make it hard to measure or recognize what's
pertinent and what's incidental.
a.
Status Quo Trap
b.
Suck Cost Trap
c.Information Overdose Trap
d.
Anchoring Trap
Feedback
The correct answer is: Information Overdose Trap
Question 47
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Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
Companies should be held accountable for political effects of their actions
b.
Companies should be held accountable for economic effects of their actions
c.
All of these
d.
Companies should be held accountable for social effects of their actions
FeedbackThe correct answer is: All of these
Question 48
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Which of the below is an example of autocratic leadership?
a.
None of these
b.
I need your feedback before I make decision. Please speak out.
c.
Everybody will fall in at 1400 hour sharp.
d.
We can go to the zoo or bird park for this outing. I am OK with anything.
Feedback
The correct answer is: Everybody will fall in at 1400 hour sharp.
Question 49
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__________ is thinking about things that are known to be unthinkable.
a.
Inductive Reasoning
b.
Basic Thinking
c.
Deductive Reasoning
d.
Counterfactual thinking
Feedback
The correct answer is: Counterfactual thinking
Question 50
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Decision alternatives
a.
are evaluated as a part of the problem definition stage.b.
are best generated by brain-storming.
c.
are limited to quantitative solutions
d.
should be identified before decision criteria are established.
Feedback
The correct answer is: should be identified before decision criteria are established.Feedback
Reaction is
____ stage of idea generation process
a.
4
b.
6
c.
7
d.
5
Feedback
The correct answer is: 4Question 52
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Which of the following is the most appropriate dilemma within computer/ technology ethics?
a.
Means versus Ends
b.
Privacy versus social utility
c.
Risk versus benefit
d.
Public Versus Private
Feedback
The correct answer is: Privacy versus social utility
Question 53
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Question textFor analyzing a problem, decision-makers should study
a.
Both qualitattive and quantitative aspects
b.
Its quantitative aspects
c.
None of these
d.
Its qualitative aspects
Feedback
The correct answer is: Both qualitattive and quantitative aspects
Question 54
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EI is linked to romantic relationship satisfaction because EI may be linked to …
a.
agreeing with the partner all the timeb.
getting what one wants out of the relationship
c.
giving the person higher self-esteem
d.
having better understanding of the partner’s emotions
Feedback
The correct answer is: having better understanding of the partner’s emotions
Question 55
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Which of the following descriptions best describes the principle concerning professional ethics?
a.
Judging professional duties always involves reciprocal adjustment between ends and means
b.
Professional duties must by nature be strictly deontological, i.e. – the ends must not come at the
cost of
the means
c.Professional duties must be judged only by what they achieve in line with the ends prescribed by
the
ideals of business
d.
Professional duties must be judged by ethical standards independent of time, place and
circumstance
Feedback
The correct answer is: Judging professional duties always involves reciprocal adjustment between
ends
and means
________ is a strategy of introducing the data
a.
Reverse thinking
b.
Mind mapping
c.
Brainstorming
d.
Synectic
Feedback
The correct answer is: Brainstorming
______________ is a cooperative choice making strategy that centers around guaranteeing full
thought
of choices.
a.Delphi Techniques
b.
Brainstorming
c.
Nominal Group Techniques
d.
Dialectical Inquiry
Feedback
The correct answer is: Dialectical Inquiry
Managerial ethics can be characterized by all of the following levels except
a.
Demoral Management
b.
Immoral Management
c.
Moral Management
d.
Amoral ManagementFeedback
The correct answer is: Demoral Management
This is a conventional distinction made between managers and leaders.
a.
Managers innovate while leaders administer
b.
Managers inspire while leaders control
c.
Managers originate while leaders imitate
d.
Managers maintain while leaders develop
Feedback
The correct answer is: Managers maintain while leaders develop
Men tend to use a more _______ leadership style
a.
task-centered
b.
customer-centeredc.
management-centered
d.
employee-centered
Feedback
The correct answer is: task-centered
What are the three most effective ways to identify what needs to change in an organization?
a.
None of these
b.
Create mechanism that help identify deviations from desired results, monitor outcomes and look for
conflicts that indicate what needs to change.
c.
Retain a consulting firm to conduct an objective assessment of the company’s issues, assign problem
solving reading material to the staff and look for conflicts as clues to what needs to change
d.
Listen to concerns of people inside and outside the organization, look for conflicts as clues to what
need
to change and look at oneself and the team as reflections of things that need to change.
Feedback
The correct answer is: Listen to concerns of people inside and outside the organization, look for
conflicts
as clues to what need to change and look at oneself and the team as reflections of things that need
to
change.Business ethics deals primarily with
a.
the pricing of products and services
b.
moral obligations
c.
social responsibility
d.
being unfair to the competition
Feedback
The correct answer is: moral obligations
Ethical leadership means the following under corporate governance
a.
there is no such thing as ethical leadership
b.
establish board room relationships based on trust
c.
foster a climate of trust and candord.
believing that institutional sustainability comes first
Feedback
The correct answer is: foster a climate of trust and candor
An organization’s appropriate tone at the top promoting ethical conduct is an example of
a.
ethics incentives
b.
ethical behaviour
c.
consequentialist
d.
ethics sensitivity
Feedback
The correct answer is: ethical behaviour
Managerial ethics can be characterized by all of the following levels except
a.
Amoral Managementb.
Moral Management
c.
Immoral Management
d.
Demoral Management
Feedback
The correct answer is: Demoral ManagementThe moral principles, standards of behaviour, or set of
values that guide a person’s actions in the
workplace is called
a.
workplace ethics
b.
factory place ethics
c.
behavioral ethics
d.
office place ethics
Feedback
The correct answer is: workplace ethics
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__________ is a cooperative choice making measure that can be utilized by dynamic gatherings
when the
individual individuals are in various actual areas
a.
Brainstorming
b.
Delphi Techniques
c.
Dialectical Inquiry
d.
Nominal Group Techniques
Feedback
The correct answer is: Delphi Techniques
Question 3
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Question text
Which values does an effective leader focus on?
a.
trust
b.
openness
c.
teamwork
d.
disintegration
Feedback
The correct answer is: disintegration
Question 4
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Which of the following is NOT a behavioral characteristic usually associated with authentic
leadership?
a.
balanced processing
b.
self-awareness
c.
spiritual intelligence
d.
relational transparency
Feedback
The correct answer is: spiritual intelligenceQuestion 5
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Which leadership style tends to centralize authority and make unilateral decisions?
a.
dictatorial style
b.
democratic
c.
laissez-faire
d.
autocratic style.
Feedback
The correct answer is: autocratic style.
Values and ethics shape the
a.
Corporate discipline
b.
Corporate unity
c.
Corporate differences
d.
Corporate culture
Feedback
The correct answer is: Corporate culture
Question 7
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The type of leadership style in which the leader seeks input from those working under him/her is
called
_________
a.
Participative style of leadership
b.
Directing style of leadership
c.
Delegating style of leadership
d.
Consultative style of leadership
Feedback
The correct answer is: Consultative style of leadership
Question 8
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Business ethics deals primarily with
a.
being unfair to the competition
b.
social responsibility
c.
moral obligations
d.
the pricing of products and services
FeedbackThe correct answer is: moral obligations
Question 9
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Which of the following alone can ensure effective ethics programme in a business enterprise?
a.
Involvement of employees
b.
Publication of a code
c.
None of these
d.
Establishment of compliance mechanisms
Feedback
The correct answer is: Involvement of employees
Question 10
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Which of the following factors encourage good ethics in the workplace?
a.
fair treatment to employees at all levels
b.
Both (b) & (c)
c.
transparencyd.
bribe
Feedback
The correct answer is: Both (b) & (c)
The aspects of creative strategy are
a.
Brand Story
b.
All of these
c.
Market Position
d.
Technology
Feedback
The correct answer is: All of these
Question 12
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Values and ethics shape the –
a.
Corporate unity
b.
Corporate discipline
c.
Corporate culture
d.
Corporate differences
Feedback
The correct answer is: Corporate culture
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Standards that decided, what kind of conduct employees of organization should possess
a.
distributive justice
b.
descriptive justice
c.
Ethics
d.
procedural justice
Feedback
The correct answer is: Ethics
Question 14
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Emotion regulation relates to:
a.
how we learn to act in context
b.
how we adjust our behavior to particular situations
c.
how we process, manage, and adjust our emotions
d.
how we adjust our emotional experiences in particular situationsFeedback
The correct answer is: how we adjust our emotional experiences in particular situations
Question 15
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What type of justice exists if employees are being open, honest, and truthful in their
communications at
work?
a.
Ethical
b.
Interactional
c.
Distributive
d.
Procedural
Feedback
The correct answer is: Interactional
Which of these are key principles of the Code of Ethics?
a.
Objectivity
b.
Both Objectivity and professional behaviour
c.
None of these
d.
Professional behaviour
Feedback
The correct answer is: Both Objectivity and professional behaviour
Question 17
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In consultative style of leadership, the _______ is the final decision maker.
a.
Workforce
b.
Founder
c.
Co-founder
d.
Leader
Feedback
The correct answer is: Leader
Question 18
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An organization’s appropriate tone at the top promoting ethical conduct is an example of
a.
ethics incentives
b.
consequentialist
c.
ethics sensitivity
d.
ethical behaviour
Feedback
The correct answer is: ethical behaviourQuestion 19
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All of the following shape emoting EXCEPT:
a.
culture
b.
gender roles
c.
power
d.
language
Feedback
The correct answer is: language
Question 20
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All unethical practices are illegal.
a.
False
b.
True
Feedback
The correct answer is: False
A pattern has gotten obvious in the corporate area to have the code of morals of their own.a.
Business success
b.
Business policies
c.
code of ethics
d.
None of these
Feedback
The correct answer is: code of ethics
Question 22
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Ricky is assess as having high emotional intelligence. This means he has:::2::Which of the following IS
NOT a skill associated with emotional intelligence?{=expressing pride and anger ~experiencing love
~negotiating conflict ~being sensitive to others}
a.
skills that help them problem solve
b.
skills and abilities that help them to acquire language
c.
skills and abilities that help him understand people from another cultural heritage
d.
skills and abilities that help him process, understand, and regulate his emotions and those of others
Feedback
The correct answer is: skills and abilities that help him process, understand, and regulate his
emotions
and those of others
Question 23
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A democratic participate leader ____.
a.
shares the final decision without input
b.
seeks input and shares the final decision
c.
makes the final decision without input
d.
seeks input but makes the final decision by oneself
Feedback
The correct answer is: seeks input and shares the final decision
Question 24
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Having high EI may not always be adaptive. Why?
a.
All of these
b.
They will have high opinion of themselves
c.
Others will likely ignore them
d.
These people are more sensitive to mood manipulation
Feedback
The correct answer is: These people are more sensitive to mood manipulationQuestion 25
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_______ occurs when leaders integrate their values into the company’s system.
a.
Value congruence
b.
Vision
c.
Intuition
d.
Self – understanding
Feedback
The correct answer is: Value congruence
The lifeline of Mumbai is it train network. One of the most crowded places in the city. A Group of
commuters of the Mumbai suburban railways called for a strike in response to the increase in the
number of accidents in that route in the past one year due to overcrowding. The commuters want to
continue the strike unless the authorities agree to increase the frequency of the trains in that route.
Which of the following can be inferred from the above statement?
a.
The railway authorities are in different to the safety of commuters
b.
The trains in the Mumbai suburban run overcrowded
c.
Increase in the frequency of the trains would lead to decrease in number of such accidents
d.
The railway did not increase the frequency in proportion to the increase in the number of
commuters in the
past one year
Feedback
The correct answer is: The railway did not increase the frequency in proportion to the increase in the
number of commuters in the past one year
Question 27Correct
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Helena lives in a home with caregivers who want her to acquire autonomy and self-expression. It is
likely
that her caregivers will use socialization practice that reinforce which type of emotions?
a.
socially engaging negative emotion
b.
socially engaging positive emotion
c.
ego-focused emotion
d.
other focused emotion
Feedback
The correct answer is: ego-focused emotion
Question 28
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Which of the following are prominent examples of ‘ethical issues’ that fall under the domain of
‘applied
ethics’? 1) Euthanasia 2) Protection of human and animal subjects in research 3) Affirmative action
4)
Acceptable risk in workplace Which of the following are correct?
a.
1,3 and 4
b.
1,2,3 and 4
c.
1,2 and 3d.
1, 2 and 4
Feedback
The correct answer is: 1,2,3 and 4
Question 29
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Which of the following statements is most appropriate to describe deontological ethics?
a.
The central idea is that right and wrong are determined by humans according to their subjective
conscience
b.
The central idea is that the right or wrong consideration is what makes the act right or wrong, other
things
being equal
c.
The central idea is that right and wrong are relative to time and circumstance
d.
The central idea is that an adherence to the codes prescribed under the duty one is employed in
makes for
the right action
Feedback
The correct answer is: The central idea is that the right or wrong consideration is what makes the act
right
or wrong, other things being equal
Question 30
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Which of the following is a need that motivates human behaviour as per the achievement
motivation
theory?a.
All of these
b.
Affiliation
c.
Achievement
d.
Power
Feedback
The correct answer is: All of these
Question 31
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OODA Loop full form is ____________-
a.
Orient-Observe-Decide-Act
b.
Observe-Orient-Decide-Act
c.
Observational-Orientational-Decisiveness-Action
d.
None of these
Feedback
The correct answer is: Observe-Orient-Decide-Act
Question 32
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__________ is thinking about things that are known to be unthinkable.
a.
Inductive Reasoning
b.
Counterfactual thinking
c.
Basic Thinking
d.
Deductive Reasoning
Feedback
The correct answer is: Counterfactual thinking
Question 33
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The process of decision making is more limited than that of problem solving.
a.
True
b.
False
Feedback
The correct answer is: True
Question 34
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Question textWhich statement is/are true?
a.
The terms ‘ethics’ and ‘morality’ are not synonymous terms
b.
Ethics is the principle that guide the human behaviour
c.
All of these
d.
Ethics is not synonymous to religious morality or moral theology
Feedback
The correct answer is: All of these
Question 35
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Which of the following is an autocratic style of leadership?
a.
Participative style of leadership
b.
Consultative style of leadership
c.
Directing style of leadership
d.
Delegating style of leadership
Feedback
The correct answer is: Directing style of leadership
The use of decision models
a.
Reduces the scope of judgement & intuition known with certainty in decision-making
b.
None of the abovec.
Require the use of computer software
d.
Is possible when the variables value is known
Feedback
The correct answer is: None of the above
Question 37
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Which of the following statements best captures the nature of leadership as it should be for your
business to ensure your continued future success?
a.
Leader focus on setting direction, align people with a shared vision and motivating people
b.
Leaders focus on budgeting, aligning people with a shared vision and solving problems
c.
Leaders focus on motivating people, planning and organizing and staffing
d.
All of these
Feedback
The correct answer is: Leader focus on setting direction, align people with a shared vision and
motivating
people
Question 38
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The term emoting refers to:a.
the embeddedness of emotions and social relationships
b.
the universal experience of emotion
c.
emotional intelligence
d.
the cultural specific experience of emotion
Feedback
The correct answer is: the embeddedness of emotions and social relationships
Question 39
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If business is to operate in a society which is full of diverse and complicated problems, it may have
a.
Little chance of success
b.
Little chance of failure
c.
Great chance of success
d.
No relation with success or failure
Feedback
The correct answer is: Little chance of success
Question 40
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Which of the following makes measuring EI challenging?
a.
How happy the person is feeling
b.
Whether conscious, effortful processing or spontaneous processing of emotional materials should be
measured
c.
Whether the scenarios presented should be authentic or hypothetical
d.
Both (b) & (c)
Feedback
The correct answer is: Both (b) & (c)
Jared's boss encourages employees to participate in the decision-making process but does not give
them
complete freedom to do as they like. She has this of leadership style.
a.
laissez-faire
b.
dictatorial style
c.
democratic style
d.
autocratic style.
Feedback
The correct answer is: democratic style
Question 42
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A leader exercises his power over his followers because of his position held in the. Organizational
hierarchy is ____.a.
autocratic style.
b.
institutional leader.
c.
liberal leader.
d.
democratic leader.
Feedback
The correct answer is: institutional leader.
Question 43
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Having emotional intelligence is learning how to manage anxiety, happiness, and fear
a.
False
b.
True
Feedback
The correct answer is: True
Question 44
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Which of the following is an advantage of ethical corporate behaviour?
a.Customer loyalty
b.
All of these
c.
Positive work environment
d.
Employee retention
Feedback
The correct answer is: All of these
Question 45
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Which among the following are principle concerns with ‘professional ethics’ 1) To study ethical
dilemmas
in professions by application of moral theory 2) The study of unique moral obligations created by
special
social roles 3) The practice and consultancy of ethics by a trained professional ethicist 4) The ethical
challenges of a professional lifestyle Which of the following are correct?
a.
1 and 4
b.
1 and 2
c.
2 and 3
d.
1, 2, 3 and 4
Feedback
The correct answer is: 1 and 2
Which among the following term refers to the principles, values and beliefs which dene right and
wrong
behavior?
a.
Ethics
b.
Customer satisfactionc.
empowerment
d.
innovation
Feedback
The correct answer is: Ethics
Question 47
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Which of the following statements about ethical standards are TRUE?
a.
The laws of economically developed countries generally define the lowest common denominator of
acceptable behaviour
b.
The upper limits of ethical standards are set by individual standards
c.
The actual degree of enforcement of the law in an underdeveloped country would determine the
lower limit
of permissible behaviour
d.
All of these
Feedback
The correct answer is: All of these
Question 48
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To be successful, business ethics training programs need to:a.
promote the use of emotions in making tough ethical decisions
b.
focus on personal opinions of employees
c.
educate employees on formal ethical frameworks and models of ethical decision making
d.
be limited to upper executives
Feedback
The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision
making
Question 49
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In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in
dynamic interaction, however a definitive dynamic force rests with the pioneer
a.
Bureaucratic
b.
democratic
c.
laissez-faire
d.
Dictatorial authority
Feedback
The correct answer is: democratic
Question 50
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There is a shortage of wheat in your District where you are the District Magistrate. The Government
has
ordered that only a maximum amount of 50 kg wheat is to be released for wedding celebrations. A
daughter of your close relative is getting married and your requests you to release at least 100 kg
wheat,
for his daughter€™s wedding. He expresses annoyance when you tell him about the Government's
restrictions on this matter. He feels that since you are the District Magistrate you can release any
amount
at your will. You do not want to spoil your relationship with him. Under such circumstances, how
would
you deal with the situation?
a.
Refuse your relative the extra amount and strictly follow the rules.
b.
Advise him to directly apply to the allotting authority and inform him that you do not interfere in this
matter.
c.
Release the extra amount of wheat which your relative has requested for.
d.
Show your relative the copy of the Government instructions and then persuade him to accept the
amount as
prescribed.
Feedback
The correct answer is: Show your relative the copy of the Government instructions and then
persuade
him to accept the amount as prescribed.
Empathy is important because:
a.
it makes people like you
b.
it will help you get better grades
c.
. it makes you feel better
d.
it helps you understand other people’s emotions and feelings
Feedback
The correct answer is: it helps you understand other people’s emotions and feelings
Question 52
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In communities that support an interdependent self, socially engaging emotions reinforce which of
the
following cultural value?
a.
independence
b.
social harmony
c.
self-expression
d.
uniqueness
Feedback
The correct answer is: social harmony
Question 53
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Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of self-regulation connects to:
a.
pursuing goals that foster personal interests
b.
pursuing goals that help the self adjust to the needs of others
c.
pursuing goals that foster independence
d.
pursuing goals that foster self-esteemFeedback
The correct answer is: pursuing goals that help the self adjust to the needs of others
Question 54
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For analyzing a problem, decision-makers should study
a.
Its quantitative aspects
b.
Both qualitattive and quantitative aspects
c.
Its qualitative aspects
d.
None of these
Feedback
The correct answer is: Both qualitattive and quantitative aspects
Question 55
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In one cross-cultural study on self-regulation Boyer discovered all the following EXCEPT:
a.
parents believed the child’s native language was useful in teaching children self-regulation
b.
parents believed teachers should reinforce family values at preschool
c.parents believed preschool should be an extension of the home
d.
parents believed teachers were better role models than caregivers
Feedback
The correct answer is: parents believed teachers were better role models than caregivers
____________ is a capacity based test that actions the four parts of Mayer and Salovey's EI model
a.
ESCI
b.
Both MSCEIT & ESCI
c.
None of these
d.
MSCEIT
Feedback
The correct answer is: MSCEIT
Question 57
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Which of the following alone can ensure effective ethics programme in a business enterprise?
a.
Establishment of compliance mechanisms
b.
None of these
c.
Involvement of employees
d.
Publication of a code
Feedback
The correct answer is: Involvement of employeesQuestion 58
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Morals are virtues in real life.
a.
True
b.
False
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The correct answer is: True
Question 59
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The leader who excels as a leader because of his superior knowledge is ___-.
a.
democratic leader.
b.
liberal leader.
c.
intellectual leader.
d.
institutional leader.
Feedback
The correct answer is: intellectual leader.
Question 60
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Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
All of these
b.
Companies should be held accountable for economic effects of their actions
c.
Companies should be held accountable for social effects of their actions
d.
Companies should be held accountable for political effects of their actions
Feedback
The correct answer is: All of theseMcd assignment
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shafali kapila<shafalikapila33@gmail.com>
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Managerial Competency Development
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Question 1
_____________ called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective.
a.
Deductive thinking
b.
Abductive thinking
c.
Critical thinking
d.
Inductive thinking
The correct answer is: Inductive thinking
Question 2
Feedback Reaction is ____ stage of idea generation process
a.
5
b.
4
c.
7
d.
6
The correct answer is: 4
Question 3
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Which among the following term refers to the principles, values and beliefs which dene right and
wrong behavior?
a.
Ethics
b.
empowerment
c.
Customer satisfaction
d.
innovation
Feedback
The correct answer is: Ethics
Question 4
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Which of the following is an advantage of ethical corporate behaviour?
a.
Customer loyalty
b.
All of these
c.
Positive work environment
d.
Employee retention
Feedback
The correct answer is: All of these
Question 5
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_____________ Also called circumstances and logical results thinking, inductive thinking utilizes the
granular perspective
a.Inductive Reasoning
b.
Deductive Reasoning
c.
None of these
d.
Logical Reasoning
Feedback
The correct answer is: Inductive Reasoning
Question 6
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Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
All of these
b.
Companies should be held accountable for social effects of their actions
c.
Companies should be held accountable for economic effects of their actions
d.
Companies should be held accountable for political effects of their actions
Feedback
The correct answer is: All of these
Question 7
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Managers are people who are able to influence others and who possess managerial authority.
a.
True
b.
FalseFeedback
The correct answer is: False
Question 8
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Question text
In this style of administration, a pioneer has total order and hold over their workers/group
a.
laissez-faire
b.
Bureaucratic
c.
Dictatorial authority
d.
democratic
Feedback
The correct answer is: Dictatorial authority
Question 9
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Hindrances for threats to new participants __________
a.
Policy & Law
b.
Economies of Scale
c.
All of these
d.
Conversion cost
Feedback
The correct answer is: All of these
Question 10Correct
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Weigh the evidence is a _____________ stage of decision process
a.
5
b.
4
c.
7
d.
3
The correct answer is: 4
Question 11
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EI is linked to romantic relationship satisfaction because EI may be linked to …
a.
getting what one wants out of the relationship
b.
having better understanding of the partner’s emotions
c.
giving the person higher self-esteem
d.
agreeing with the partner all the time
Feedback
The correct answer is: having better understanding of the partner’s emotions
Question 12
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Question text_____________ dismisses the need for common sense and holds no imperatives
a.
Fortunate revelation
b.
Imaginative development
c.
Progressive Thought
d.
Advantageous Thought
Feedback
The correct answer is: Imaginative development
Question 13
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Question text
Which values does an effective leader focus on?
a.
disintegration
b.
trust
c.
openness
d.
teamwork
Feedback
The correct answer is: disintegration
Question 14
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Question text
You disappointed your caregivers when you did not behave appropriately at a family dinner. You
experienced guilt at that
moment. Guilt is which type of emotion?
a.socially engaging positive emotion
b.
socially disengaging positive emotion
c.
socially engaging negative emotion
d.
socially disengaging negative emotion
Feedback
The correct answer is: socially engaging negative emotion
Question 15
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Question text
Mrs. Biswas has been leading business manager in the world of business and has established her
credentials in a world
dominated by men. She has primarily worked in the industry and has extensive knowledge of the
field. She recently
started her own cosmetics firm and has decided to make sure that females find adequate
representations in her
company. In her experiences in the cosmetic industry, she has generally seen that the sales and
marketing wings of most
companies are dominated by men. Keeping this in mind, she has decided to employ at least 50%
females in the sales and
marketing department of her company. Which of the following could be the most serious issue that
Mrs. Biswas might
face with her decision?
a.
Men are better at sales than females.
b.
Females have an intrinsic understanding of the use of cosmetics that men do not have.
c.
The job might have travel requirements that might pose a challenge for females.
d.
It is not necessary that females wish to take up these roles.
Feedback
The correct answer is: The job might have travel requirements that might pose a challenge for
females.
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Course OverviewSECTIONS
OVERVIEW1
syllabus2
SELF LEARNING MATERIAL3
Unit I-Decision Making and Decision Traps-Decision Making4
Unit II-Decision Making and Decision Traps-Drawing Inferences5
Unit-III: Deciphering Market Conditions and Advanced Thinking6
Unit-IV: Emotional Intelligence and Value Driven Decision Making: Emotional Intelligence7
Unit-V: Emotional Intelligence and Value Driven Decision Making: Building Alliances and Ethical
Decision Making8
Unit-VI: Emotional Intelligence and Value Driven Decision Making: Leadership9
Unit-VII: Business Ethics Basics10
Unit-VIII: Ethical Corporate Behavior11
Unit-IX: Ethical Leadership and Ethical Dilemmas12
Assignment And Assessment13
Live Session14
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Assignment And Assessment
ASSIGNMENT 1 -JULY 2021
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Question 16
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In communities that support an interdependent self, socially engaging emotions reinforce which of
the following cultural
value?
a.
self-expressionb.
independence
c.
social harmony
d.
uniqueness
Feedback
The correct answer is: social harmony
Question 17
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Emotional intelligence can be studied through …
a.
the mixed model approach
b.
the abilities-focused approach
c.
the integrative model approach
d.
All of these
Feedback
The correct answer is: All of these
Question 18
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Question text
Ability of a leader to look things from others point of view is
a.
empathy
b.
responsibility
c.sympathy
d.
apathy
Feedback
The correct answer is: empathy
Question 19
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Question text
Managerial ethics can be characterized by all of the following levels except
a.
moral management
b.
demoral management
c.
amoral management
d.
immoral management
Feedback
The correct answer is: moral management
Question 20
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Question text
Standards that decided, what kind of conduct employees of organization should possess
a.
descriptive justice
b.
procedural justice
c.
distributive justice
d.
EthicsFeedback
The correct answer is: Ethics
Question 21
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Question text
______________ is a cooperative choice making strategy that centers around guaranteeing full
thought of choices.
a.
Brainstorming
b.
Dialectical Inquiry
c.
Delphi Techniques
d.
Nominal Group Techniques
Feedback
The correct answer is: Dialectical Inquiry
Question 22
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Question text
Components of EI are
a.
All of these
b.
Motivation
c.
Empathy
d.
Motivation
Feedback
The correct answer is: All of these
Question 23Correct
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Social Skills in EI includes:
a.
conflict management skills
b.
Leadership skills
c.
Communication skills
d.
All of these
Feedback
The correct answer is: All of these
Question 24
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The use of decision models
a.
None of the above
b.
Reduces the scope of judgement & intuition known with certainty in decision-making
c.
Require the use of computer software
d.
Is possible when the variables value is known
Feedback
The correct answer is: None of the above
Question 25
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Cultural affordance relates to:
a.
cultural variability in universal emotion expression
b.
emotional intelligence
c.
the ability of cultural settings to evoke particular emotional responses
d.
being sensitive to individuals from other cultural heritages
Feedback
The correct answer is: the ability of cultural settings to evoke particular emotional responses
Question 26
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The decision making process includes implementation and evaluation of the decision.
a.
True
b.
False
Feedback
The correct answer is: False
Question 27
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Question text
What is Ethics to do with?
a.
Right & Wrong
b.
Nothing
c.The wider community
d.
Businesses
Feedback
The correct answer is: Right & Wrong
Question 28
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______________ depends on a more seasoned instrument known as the Self-Assessment
Questionnaire and includes
having individuals who know the individual offer evaluations of that individual's capacities in a few
distinctive enthusiastic
abilities
a.
Both MSCEIT & ESCI
b.
None of these
c.
ESCI
d.
MSCEIT
Feedback
The correct answer is: ESCI
Question 29
Which of the following alone can ensure effective ethics programme in a business enterprise?
a.
None of these
b.
Involvement of employees
c.
Establishment of compliance mechanisms
d.
Publication of a code
Feedback
The correct answer is: Involvement of employeesQuestion 30
______________ includes taking something that as of now exists and evolving it
a.
Subsidiary Thought
b.
Advantageous Thought
c.
Issue Arrangement
d.
Progressive Thought
Feedback
The correct answer is: Subsidiary Thought
Question 31
Which of the following statements about ethical standards are TRUE?
a.
The laws of economically developed countries generally define the lowest common denominator of
acceptable behaviour
b.
All of these
c.
The actual degree of enforcement of the law in an underdeveloped country would determine the
lower limit of permissible
behaviour
d.
The upper limits of ethical standards are set by individual standards
Feedback
The correct answer is: All of these
Question 32
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Leadership is often more associated with _________
a.
change
b.
planningc.
consistency
d.
paperwork
Feedback
The correct answer is: change
Question 33
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First level and second level outcomes, expectancy, valence and instrumentalists are the four
important variables of the
achievement motivation theory.
a.
True
b.
False
Feedback
The correct answer is: False
Question 34
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Which of the following is the best step a leader can take when employees express concerns about a
rumored change
within the organization?
a.
Invite employees to express their concerns and shares ideas to help ease the stress they are feeling
and to empower
them to work together to contribute toward a shared solution
b.
Minimize discussion about the rumors until a clear plan is ready for implementation this gives senior
managers time to
develop an effective plan.
c.
Reassure employees that everything is going to be all right and that the company upper
management is working to
develop an effective plan
d.
None of theseFeedback
The correct answer is: Invite employees to express their concerns and shares ideas to help ease the
stress they are
feeling and to empower them to work together to contribute toward a shared solution
Question 35
Jared's boss encourages employees to participate in the decision-making process but does not give
them complete
freedom to do as they like. She has this of leadership style.
a.
dictatorial style
b.
democratic style
c.
autocratic style.
d.
laissez-faire
The correct answer is: democratic style
Questio
Men tend to use a more democratic leadership style than women.
a.
True
b.
False
The correct answer is: False
QuestiOn 37
The term emoting refers to:
a.
the cultural specific experience of emotion
b.
the embeddedness of emotions and social relationships
c.
the universal experience of emotion
d.
emotional intelligence
The correct answer is: the embeddedness of emotions and social relationships
Question 38
__________ is thinking about things that are known to be unthinkable.a.
Inductive Reasoning
b.
Deductive Reasoning
c.
Basic Thinking
d.
Counterfactual thinking
The correct answer is: Counterfactual thinking
Question 39
Ideation is the innovative cycle of creating, creating, and conveying groundbreaking thoughts, where
a thought is
perceived as an essential component of figured that can be either visual, cement, or unique.
a.
True
b.
False
The correct answer is: True
Question 40
Leaders are ______________
a.
the first step in the leadership process
b.
the first step in the leadership process
c.
the final step in the leadership process
d.
Individual people, while leadership is a process.
The correct answer is: Individual people, while leadership is a process.
Question 41
“------------ are social inventions for accomplishing goals through group efforts”
a.
management
b.
organization
c.leadership
d.
behaviour
The correct answer is: leadership
Question 42
________ is more durable & persuasive relationship
a.
Cooperation
b.
None of these
c.
Collaboration
d.
Coordination
The correct answer is: Collaboration
Question 43
_________________ splits from conventional idea and makes a pristine viewpoint
a.
Advantageous thought
b.
Philosophical thought
c.
Progressive thought
d.
Imaginative development
The correct answer is: Progressive thought
Question 44
Team leaders' responsibilities include coaching, facilitating, handling disciplinary problems,
reviewing team/individual
performance, training, and communication.
a.
False
b.
True
The correct answer is: True
Question 45Ethical leadership means the following under corporate governance
a.
foster a climate of trust and candor
b.
establish board room relationships based on trust
c.
there is no such thing as ethical leadership
d.
believing that institutional sustainability comes first
The correct answer is: foster a climate of trust and candor
Question 46
Which of the below is an example of democratic leadership?
a.
All of the above
b.
We can go to the zoo or bird park for this outing. I am OK with anything.
c.
I need your feedback before I make decision. Please speak out.
d.
Everybody will fall in at 1400 hour sharp.
The correct answer is: I need your feedback before I make decision. Please speak out.
Question 47
Having high EI may not always be adaptive. Why?
a.
All of these
b.
These people are more sensitive to mood manipulation
c.
They will have high opinion of themselves
d.
Others will likely ignore them
The correct answer is: These people are more sensitive to mood manipulation
Question 48
Having emotional intelligence is defined as having:
a.limited feelings
b.
physic ability
c.
self-confidence
d.
self-awareness
The correct answer is: self-awareness
Question 49
Because leading is one of the four basic managerial functions, _____ leaders.
a.
All managers should be
b.
All managers are
c.
some managers are
d.
some managers should be
The correct answer is: All managers should be
Question 50
Empathy is important because:
a.
it will help you get better grades
b.
it helps you understand other people’s emotions and feelings
c.
. it makes you feel better
d.
it makes people like you
The correct answer is: it helps you understand other people’s emotions and feelings
Question 51
The aspects of creative strategy are
a.
Market Position
b.All of these
c.
Brand Story
d.
Technology
The correct answer is: All of these
Question 52
Which style of management would be most effective in an emergency situation?
a.
dictatorial style
b.
autocratic style.
c.
laissez-faire
d.
democratic
The correct answer is: autocratic style.
Question 53
Which of the following is NOT a behavioral characteristic usually associated with authentic
leadership?
a.
spiritual intelligence
b.
self-awareness
c.
balanced processing
d.
relational transparency
The correct answer is: spiritual intelligence
Question 54
In this method workers can keep away from the circumstance when individuals do exploitative
conduct and legitimize it
by simply saying 'it isn't actually unlawful'
a.
Agenda Methods
b.
Code of ethicsc.
Incorporate Ethical Concepts
d.
Training programmes
The correct answer is: Agenda Methods
Question 55
Which of the following IS NOT true regarding self-regulation?
a.
it involves your ability to adjust your behavior to meet situational demands
b.
it involves controlling one’s emotions
c.
it is not culture dependent
d.
it involves paying attention
The correct answer is: it is not culture dependent
Question 56
Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
Companies should be held accountable for political effects of their actions
b.
All of these
c.
Companies should be held accountable for social effects of their actions
d.
Companies should be held accountable for economic effects of their actions
The correct answer is: All of these
Question 57
Unethical behaviour is often triggered by
a.
an organizational atmosphere that condones such behaviour
b.
a system of checks and balances
c.
pressure from higher management to achieve goalsd.
Both (b) & (c)
The correct answer is: Both (b) & (c)
Question 58
The moral principles, standards of behaviour, or set of values that guide a person’s actions in the
workplace is called
a.
office place ethics
b.
workplace ethics
c.
factory place ethics
d.
behavioral ethics
The correct answer is: workplace ethics
Question 59
Empathy is the ability to understand what others are feeling.
a.
True
b.
False
The correct answer is: True
Question 60
In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in dynamic
interaction, however a definitive dynamic force rests with the pioneer
a.
laissez-faire
b.
Bureaucratic
c.
Dictatorial authority
d.
democratic
The correct answer is: democratic

The moral principles, standards of behaviour, or set of values that guide a person’s actions in the
workplace is called
a.
workplace ethics
b.
factory place ethics
c.
behavioral ethics
d.
office place ethics
Feedback
The correct answer is: workplace ethics
Question 2
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__________ is a cooperative choice making measure that can be utilized by dynamic gatherings
when the
individual individuals are in various actual areas
a.
Brainstorming
b.
Delphi Techniques
c.
Dialectical Inquiry
d.
Nominal Group Techniques
Feedback
The correct answer is: Delphi Techniques
Question 3
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Question text
Which values does an effective leader focus on?
a.
trust
b.
openness
c.
teamwork
d.
disintegration
Feedback
The correct answer is: disintegration
Question 4
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Question text
Which of the following is NOT a behavioral characteristic usually associated with authentic
leadership?
a.
balanced processing
b.
self-awareness
c.
spiritual intelligence
d.
relational transparency
Feedback
The correct answer is: spiritual intelligenceQuestion 5
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Which leadership style tends to centralize authority and make unilateral decisions?
a.
dictatorial style
b.
democratic
c.
laissez-faire
d.
autocratic style.
Feedback
The correct answer is: autocratic style.
Values and ethics shape the
a.
Corporate discipline
b.
Corporate unity
c.
Corporate differences
d.
Corporate culture
Feedback
The correct answer is: Corporate culture
Question 7
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The type of leadership style in which the leader seeks input from those working under him/her is
called
_________
a.
Participative style of leadership
b.
Directing style of leadership
c.
Delegating style of leadership
d.
Consultative style of leadership
Feedback
The correct answer is: Consultative style of leadership
Question 8
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Business ethics deals primarily with
a.
being unfair to the competition
b.
social responsibility
c.
moral obligations
d.
the pricing of products and services
FeedbackThe correct answer is: moral obligations
Question 9
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Question text
Which of the following alone can ensure effective ethics programme in a business enterprise?
a.
Involvement of employees
b.
Publication of a code
c.
None of these
d.
Establishment of compliance mechanisms
Feedback
The correct answer is: Involvement of employees
Question 10
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Question text
Which of the following factors encourage good ethics in the workplace?
a.
fair treatment to employees at all levels
b.
Both (b) & (c)
c.
transparencyd.
bribe
Feedback
The correct answer is: Both (b) & (c)
The aspects of creative strategy are
a.
Brand Story
b.
All of these
c.
Market Position
d.
Technology
Feedback
The correct answer is: All of these
Question 12
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Values and ethics shape the –
a.
Corporate unity
b.
Corporate discipline
c.
Corporate culture
d.
Corporate differences
Feedback
The correct answer is: Corporate culture
Question 13Incorrect
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Question text
Standards that decided, what kind of conduct employees of organization should possess
a.
distributive justice
b.
descriptive justice
c.
Ethics
d.
procedural justice
Feedback
The correct answer is: Ethics
Question 14
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Question text
Emotion regulation relates to:
a.
how we learn to act in context
b.
how we adjust our behavior to particular situations
c.
how we process, manage, and adjust our emotions
d.
how we adjust our emotional experiences in particular situationsFeedback
The correct answer is: how we adjust our emotional experiences in particular situations
Question 15
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Question text
What type of justice exists if employees are being open, honest, and truthful in their
communications at
work?
a.
Ethical
b.
Interactional
c.
Distributive
d.
Procedural
Feedback
The correct answer is: Interactional
Which of these are key principles of the Code of Ethics?
a.
Objectivity
b.
Both Objectivity and professional behaviour
c.
None of these
d.
Professional behaviour
Feedback
The correct answer is: Both Objectivity and professional behaviour
Question 17
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In consultative style of leadership, the _______ is the final decision maker.
a.
Workforce
b.
Founder
c.
Co-founder
d.
Leader
Feedback
The correct answer is: Leader
Question 18
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An organization’s appropriate tone at the top promoting ethical conduct is an example of
a.
ethics incentives
b.
consequentialist
c.
ethics sensitivity
d.
ethical behaviour
Feedback
The correct answer is: ethical behaviourQuestion 19
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All of the following shape emoting EXCEPT:
a.
culture
b.
gender roles
c.
power
d.
language
Feedback
The correct answer is: language
Question 20
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All unethical practices are illegal.
a.
False
b.
True
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The correct answer is: False
A pattern has gotten obvious in the corporate area to have the code of morals of their own.a.
Business success
b.
Business policies
c.
code of ethics
d.
None of these
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The correct answer is: code of ethics
Question 22
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Ricky is assess as having high emotional intelligence. This means he has:::2::Which of the following IS
NOT a skill associated with emotional intelligence?{=expressing pride and anger ~experiencing love
~negotiating conflict ~being sensitive to others}
a.
skills that help them problem solve
b.
skills and abilities that help them to acquire language
c.
skills and abilities that help him understand people from another cultural heritage
d.
skills and abilities that help him process, understand, and regulate his emotions and those of others
Feedback
The correct answer is: skills and abilities that help him process, understand, and regulate his
emotions
and those of others
Question 23
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A democratic participate leader ____.
a.
shares the final decision without input
b.
seeks input and shares the final decision
c.
makes the final decision without input
d.
seeks input but makes the final decision by oneself
Feedback
The correct answer is: seeks input and shares the final decision
Question 24
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Having high EI may not always be adaptive. Why?
a.
All of these
b.
They will have high opinion of themselves
c.
Others will likely ignore them
d.
These people are more sensitive to mood manipulation
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The correct answer is: These people are more sensitive to mood manipulationQuestion 25
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_______ occurs when leaders integrate their values into the company’s system.
a.
Value congruence
b.
Vision
c.
Intuition
d.
Self – understanding
Feedback
The correct answer is: Value congruence
The lifeline of Mumbai is it train network. One of the most crowded places in the city. A Group of
commuters of the Mumbai suburban railways called for a strike in response to the increase in the
number of accidents in that route in the past one year due to overcrowding. The commuters want to
continue the strike unless the authorities agree to increase the frequency of the trains in that route.
Which of the following can be inferred from the above statement?
a.
The railway authorities are in different to the safety of commuters
b.
The trains in the Mumbai suburban run overcrowded
c.
Increase in the frequency of the trains would lead to decrease in number of such accidents
d.
The railway did not increase the frequency in proportion to the increase in the number of
commuters in the
past one year
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The correct answer is: The railway did not increase the frequency in proportion to the increase in the
number of commuters in the past one year
Question 27Correct
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Helena lives in a home with caregivers who want her to acquire autonomy and self-expression. It is
likely
that her caregivers will use socialization practice that reinforce which type of emotions?
a.
socially engaging negative emotion
b.
socially engaging positive emotion
c.
ego-focused emotion
d.
other focused emotion
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The correct answer is: ego-focused emotion
Question 28
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Which of the following are prominent examples of ‘ethical issues’ that fall under the domain of
‘applied
ethics’? 1) Euthanasia 2) Protection of human and animal subjects in research 3) Affirmative action
4)
Acceptable risk in workplace Which of the following are correct?
a.
1,3 and 4
b.
1,2,3 and 4
c.
1,2 and 3d.
1, 2 and 4
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The correct answer is: 1,2,3 and 4
Question 29
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Which of the following statements is most appropriate to describe deontological ethics?
a.
The central idea is that right and wrong are determined by humans according to their subjective
conscience
b.
The central idea is that the right or wrong consideration is what makes the act right or wrong, other
things
being equal
c.
The central idea is that right and wrong are relative to time and circumstance
d.
The central idea is that an adherence to the codes prescribed under the duty one is employed in
makes for
the right action
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The correct answer is: The central idea is that the right or wrong consideration is what makes the act
right
or wrong, other things being equal
Question 30
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Which of the following is a need that motivates human behaviour as per the achievement
motivation
theory?a.
All of these
b.
Affiliation
c.
Achievement
d.
Power
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The correct answer is: All of these
Question 31
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OODA Loop full form is ____________-
a.
Orient-Observe-Decide-Act
b.
Observe-Orient-Decide-Act
c.
Observational-Orientational-Decisiveness-Action
d.
None of these
Feedback
The correct answer is: Observe-Orient-Decide-Act
Question 32
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__________ is thinking about things that are known to be unthinkable.
a.
Inductive Reasoning
b.
Counterfactual thinking
c.
Basic Thinking
d.
Deductive Reasoning
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The correct answer is: Counterfactual thinking
Question 33
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The process of decision making is more limited than that of problem solving.
a.
True
b.
False
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The correct answer is: True
Question 34
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Question textWhich statement is/are true?
a.
The terms ‘ethics’ and ‘morality’ are not synonymous terms
b.
Ethics is the principle that guide the human behaviour
c.
All of these
d.
Ethics is not synonymous to religious morality or moral theology
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The correct answer is: All of these
Question 35
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Which of the following is an autocratic style of leadership?
a.
Participative style of leadership
b.
Consultative style of leadership
c.
Directing style of leadership
d.
Delegating style of leadership
Feedback
The correct answer is: Directing style of leadership
The use of decision models
a.
Reduces the scope of judgement & intuition known with certainty in decision-making
b.
None of the abovec.
Require the use of computer software
d.
Is possible when the variables value is known
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The correct answer is: None of the above
Question 37
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Which of the following statements best captures the nature of leadership as it should be for your
business to ensure your continued future success?
a.
Leader focus on setting direction, align people with a shared vision and motivating people
b.
Leaders focus on budgeting, aligning people with a shared vision and solving problems
c.
Leaders focus on motivating people, planning and organizing and staffing
d.
All of these
Feedback
The correct answer is: Leader focus on setting direction, align people with a shared vision and
motivating
people
Question 38
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The term emoting refers to:a.
the embeddedness of emotions and social relationships
b.
the universal experience of emotion
c.
emotional intelligence
d.
the cultural specific experience of emotion
Feedback
The correct answer is: the embeddedness of emotions and social relationships
Question 39
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If business is to operate in a society which is full of diverse and complicated problems, it may have
a.
Little chance of success
b.
Little chance of failure
c.
Great chance of success
d.
No relation with success or failure
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The correct answer is: Little chance of success
Question 40
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Which of the following makes measuring EI challenging?
a.
How happy the person is feeling
b.
Whether conscious, effortful processing or spontaneous processing of emotional materials should be
measured
c.
Whether the scenarios presented should be authentic or hypothetical
d.
Both (b) & (c)
Feedback
The correct answer is: Both (b) & (c)
Jared's boss encourages employees to participate in the decision-making process but does not give
them
complete freedom to do as they like. She has this of leadership style.
a.
laissez-faire
b.
dictatorial style
c.
democratic style
d.
autocratic style.
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The correct answer is: democratic style
Question 42
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A leader exercises his power over his followers because of his position held in the. Organizational
hierarchy is ____.a.
autocratic style.
b.
institutional leader.
c.
liberal leader.
d.
democratic leader.
Feedback
The correct answer is: institutional leader.
Question 43
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Having emotional intelligence is learning how to manage anxiety, happiness, and fear
a.
False
b.
True
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The correct answer is: True
Question 44
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Which of the following is an advantage of ethical corporate behaviour?
a.Customer loyalty
b.
All of these
c.
Positive work environment
d.
Employee retention
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The correct answer is: All of these
Question 45
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Which among the following are principle concerns with ‘professional ethics’ 1) To study ethical
dilemmas
in professions by application of moral theory 2) The study of unique moral obligations created by
special
social roles 3) The practice and consultancy of ethics by a trained professional ethicist 4) The ethical
challenges of a professional lifestyle Which of the following are correct?
a.
1 and 4
b.
1 and 2
c.
2 and 3
d.
1, 2, 3 and 4
Feedback
The correct answer is: 1 and 2
Which among the following term refers to the principles, values and beliefs which dene right and
wrong
behavior?
a.
Ethics
b.
Customer satisfactionc.
empowerment
d.
innovation
Feedback
The correct answer is: Ethics
Question 47
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Which of the following statements about ethical standards are TRUE?
a.
The laws of economically developed countries generally define the lowest common denominator of
acceptable behaviour
b.
The upper limits of ethical standards are set by individual standards
c.
The actual degree of enforcement of the law in an underdeveloped country would determine the
lower limit
of permissible behaviour
d.
All of these
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The correct answer is: All of these
Question 48
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To be successful, business ethics training programs need to:a.
promote the use of emotions in making tough ethical decisions
b.
focus on personal opinions of employees
c.
educate employees on formal ethical frameworks and models of ethical decision making
d.
be limited to upper executives
Feedback
The correct answer is: educate employees on formal ethical frameworks and models of ethical
decision
making
Question 49
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In this styles of leadership, The pioneers welcome and urge the colleagues to assume a significant
part in
dynamic interaction, however a definitive dynamic force rests with the pioneer
a.
Bureaucratic
b.
democratic
c.
laissez-faire
d.
Dictatorial authority
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The correct answer is: democratic
Question 50
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There is a shortage of wheat in your District where you are the District Magistrate. The Government
has
ordered that only a maximum amount of 50 kg wheat is to be released for wedding celebrations. A
daughter of your close relative is getting married and your requests you to release at least 100 kg
wheat,
for his daughter€™s wedding. He expresses annoyance when you tell him about the Government's
restrictions on this matter. He feels that since you are the District Magistrate you can release any
amount
at your will. You do not want to spoil your relationship with him. Under such circumstances, how
would
you deal with the situation?
a.
Refuse your relative the extra amount and strictly follow the rules.
b.
Advise him to directly apply to the allotting authority and inform him that you do not interfere in this
matter.
c.
Release the extra amount of wheat which your relative has requested for.
d.
Show your relative the copy of the Government instructions and then persuade him to accept the
amount as
prescribed.
Feedback
The correct answer is: Show your relative the copy of the Government instructions and then
persuade
him to accept the amount as prescribed.
Empathy is important because:
a.
it makes people like you
b.
it will help you get better grades
c.
. it makes you feel better
d.
it helps you understand other people’s emotions and feelings
Feedback
The correct answer is: it helps you understand other people’s emotions and feelings
Question 52
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In communities that support an interdependent self, socially engaging emotions reinforce which of
the
following cultural value?
a.
independence
b.
social harmony
c.
self-expression
d.
uniqueness
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The correct answer is: social harmony
Question 53
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Morling and Kitayama suggest the self shares its actions, thoughts, and feelings with others. For the
interdependent self, the goal of self-regulation connects to:
a.
pursuing goals that foster personal interests
b.
pursuing goals that help the self adjust to the needs of others
c.
pursuing goals that foster independence
d.
pursuing goals that foster self-esteemFeedback
The correct answer is: pursuing goals that help the self adjust to the needs of others
Question 54
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For analyzing a problem, decision-makers should study
a.
Its quantitative aspects
b.
Both qualitattive and quantitative aspects
c.
Its qualitative aspects
d.
None of these
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The correct answer is: Both qualitattive and quantitative aspects
Question 55
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In one cross-cultural study on self-regulation Boyer discovered all the following EXCEPT:
a.
parents believed the child’s native language was useful in teaching children self-regulation
b.
parents believed teachers should reinforce family values at preschool
c.parents believed preschool should be an extension of the home
d.
parents believed teachers were better role models than caregivers
Feedback
The correct answer is: parents believed teachers were better role models than caregivers
____________ is a capacity based test that actions the four parts of Mayer and Salovey's EI model
a.
ESCI
b.
Both MSCEIT & ESCI
c.
None of these
d.
MSCEIT
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The correct answer is: MSCEIT
Question 57
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Which of the following alone can ensure effective ethics programme in a business enterprise?
a.
Establishment of compliance mechanisms
b.
None of these
c.
Involvement of employees
d.
Publication of a code
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The correct answer is: Involvement of employeesQuestion 58
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Morals are virtues in real life.
a.
True
b.
False
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The correct answer is: True
Question 59
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The leader who excels as a leader because of his superior knowledge is ___-.
a.
democratic leader.
b.
liberal leader.
c.
intellectual leader.
d.
institutional leader.
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The correct answer is: intellectual leader.
Question 60
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Which among the following is an appropriate understanding of what corporate responsibility
means?
a.
All of these
b.
Companies should be held accountable for economic effects of their actions
c.
Companies should be held accountable for social effects of their actions
d.
Companies should be held accountable for political effects of their actions
Feedback
The correct answer is: All of these

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