TEAM CONTRACT

GROUP 9

A. Commitments
As a project team, we will:
● Be honest and realistic in planning and reporting during the process.
● Anticipate possible issues and strive to prevent them before they occur by operating
proactively.
● Create and follow the workflow tracking board.
● Focus on whatever the project's overarching goal is.

B. Team Meeting Ground Rules

Participation ● Give equal participation
● Being open minded when discussing
● When things go wrong, don't assign blame. Instead, we will talk about the
procedure and see how it may be improved

Communication ● Empathy and understanding

● Be clear and to the point
● Practice active, effective listening skills
● Keep discussions on track
● Use visual means such as drawinas, charts, and tables to facilitate discussion

Problem Solving ● Encourage everyone to participate

● Encourage all ideas, discuss and build
● Whenever possible, analyze the issues to assist in problem solving
● Remember that solving problems is a creative process-new ideas and new
understandings often results

Decision Making ● Make decisions based on data whenever feasible

● Make decisions based on reliable data
● Encourage and explore different interpretations of data
● Before making a choice, get feedback from the entire team

Handling Conflict ● Put conflict resolution and reconciliation first

● Seek to understand the interests and desires of each party involved before arriving
at answers or solutions
● Choose an appropriate time and place to discuss and explore the conflict
● State our points of view and our interests in a non-judgmental and non-attacking
manner
● Seek to find some common ground for agreement

☑ I accept and abide by the rules of this contract.

Signature of team members Date: 28/02/2022

Vi Thien Tri Ha Ngoc Anh Thu

Nguyen Quan Tu Nhi Do Thanh Vy Nguyen Ngoc Thuy Duong