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Science of the Total Environment 891 (2023) 164411

Contents lists available at ScienceDirect

Science of the Total Environment


journal homepage: www.elsevier.com/locate/scitotenv

Towards sustainable community-based ecotourism: A qualitative


content analysis

Fereshteh Hafezi a, Masoud Bijani a, , Saeed Gholamrezai b, Moslem Savari c, Sabine Panzer-Krause d
a
Department of Agricultural Extension and Education, College of Agriculture, Tarbiat Modares University (TMU), Tehran, Iran
b
Department of Agricultural Economics and Rural Development, College of Agriculture, Lorestan University (LU), Lorestan, Iran
c
Department of Agricultural Extension and Education, Agricultural Sciences and Natural Resources University of Khuzestan, Mollasani, Iran
d
Department of Geography, University of Hildesheim, Hildesheim, Germany

H I G H L I G H T S G R A P H I C A L A B S T R A C T

• The purpose was to develop a sustainable


community-based ecotourism model.
• The novelty was to present a comprehen-
sive model based on the critical theory
paradigm and integrating the sustainabil-
ity with ecotourism.
• Qualitative content analysis with a deduc-
tive approach was used as the research
method.
• Final model presented according to
Hartmut model (planning, implementa-
tion, evaluation and situation analysis).
• The model presented can be useful for
decision-making and planning.

A R T I C L E I N F O A B S T R A C T

Editor: Huu Hao Ngo Community-based ecotourism (CBET) provides benefits to society members, especially concerning to the environment,
by giving them the opportunity to influence and participate in the development of tourism. Lorestan province in the
Keywords: west of Iran is influenced by this phenomenon by having specific CBET opportunities in different economic, social, en-
Tourism vironmental and physical dimensions. The purpose of this study was to develop a sustainable community-based eco-
Community-based ecotourism
tourism (SCBET) model using the qualitative content analysis (with a deductive method in the form of the Hartmut
Participation
Sustainability
model). The documents used included a systematic study of 45 international articles, 12 local articles, 2 books and
Lorestan in-depth interviews with 11 local experts. The results showed that the crystallization of CBET can be formed in the
form of a four-component model (including planning, implementation, evaluation and situation analysis). In this
model, four stages of the process of implementing community-based tourism (CBT) have been presented, in all of
which the participation of researchers, ecotourists, policymakers and local people have been of great importance. Fi-
nally, the extracted categories for CBET sustainability were matched with the standards of the Global Sustainable Tour-
ism Council (GSTC) (including sustainable management, cultural sustainability, socio-economic sustainability and
environmental sustainability) and the final SCBET model was presented. This model can be useful for policy makers
for decision-making and planning in the SCBET field.

Abbreviations: (CBT), Community-based tourism; (CBET), Community-based ecotourism; (SCBET), Sustainable community-based ecotourism; (GSTC), Global Sustainable Tourism Council.
⁎ Corresponding author at: Department of Agricultural Extension and Education, College of Agriculture, Tarbiat Modares University (TMU), Tehran 1497713111, Iran.
E-mail addresses: hafezi.fereshteh@modares.ac.ir (F. Hafezi), mbijani@modares.ac.ir (M. Bijani), gholamrezai.s@lu.ac.ir (S. Gholamrezai), savari@asnrukh.ac.ir (M. Savari),
sabine.panzer-krause@uni-hildesheim.de (S. Panzer-Krause).

http://dx.doi.org/10.1016/j.scitotenv.2023.164411
Received 30 March 2023; Received in revised form 11 May 2023; Accepted 21 May 2023
Available online 26 May 2023
0048-9697/© 2023 Elsevier B.V. All rights reserved.
F. Hafezi et al. Science of the Total Environment 891 (2023) 164411

Contents

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. Materials and methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3. Results and discussion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3.1. Localized standards and SCBET model design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4. Conclusion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
CRediT authorship contribution statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Data availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Declaration of competing interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1. Introduction Lemieux, 2010). Ecotourism has a close relationship with community-


based tourism (CBT) in such a way that in 2002 (International year of eco-
According to the report of the United Nation World Tourism Organiza- tourism), the term community-based ecotourism (CBET) was officially ap-
tion (UNWTO), now, tourism is the most profitable industry in the world plied for the first time and then by adding the dimension of sustainability,
and is expected to become the first (UNWTO, 2017; Hallaj et al., 2022). sustainable community-based ecotourism (SCBET) was developed (Saqai
On the other hand, the rapid and significant growth of this industry has in- et al., 2015). The purpose of CBET is the tourism that protects natural re-
creased the concerns about its impacts and consequences on the environ- sources, promotes economic development and reduces poverty in commu-
ment, communities and cultures (Fallah Haghighi and Bijani, 2020; nities. By encouraging people to protect rather than destroy local
Valizadeh et al., 2021). The philosophy of ecotourism, which was proposed resources, CBET provides alternative income for local people and has con-
in 1980, has been a response to these human concerns (Buckley, 2012). tributed to sustainable development because it enables the community to
What is considered as ecotourism is a type of tourism that is related to vis- manage their resources via sustainable activities (Siphannara, 2019). Gen-
iting natural regions of the world and all kinds of living creatures. In other erally, SCBET is based on economic productivity, social justice and environ-
words, ecotourism is a responsible trip to natural zones protecting the envi- mental sustainability (Yazdanpanah et al., 2022; Zobeidi et al., 2022).
ronmental resources and stabilizing the local people's well-being, and in ad- Therefore, SCBET aims to protect natural resources while respecting the
dition, it includes the interpretation and education of this process (The host community (Bo and Fiorello, 2012).
International Ecotourism Society (TIES), 2007). In the west of Iran, Lorestan, (Fig. 1), is one of the prominent provinces
Unlike other economic sectors that require initial investments in order in terms of having various natural and cultural attractions. In this area,
to create foreign exchange resources, the tourism industry alone can be con- there are more than 40 permanent and seasonal waterfalls, more than
sidered as one of the sources of foreign exchange; and this has attracted the 90 historical bridges, 13 wetlands, several ancient caves, and more
attention of most third world countries and many countries have been able than 5000 historical and natural works, of which about 2500 artistic
to significantly improve their situation by using this approach (Scott and works are registered in the list of national works (Administration of

Fig. 1. The site of the study area (location map of Lorestan province).

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F. Hafezi et al. Science of the Total Environment 891 (2023) 164411

Cultural Heritage, Handicrafts and Tourism of organization Lorestan, Tourism Council (GSTC) “were used as research criteria (including: “effec-
2021). According to the detailed tourism report, Iran has so far been able tive sustainability planning”, “maximizing social and economic benefits for
to take the 10th place for having cultural and ancient attractions and the the local community”, “promoting cultural heritage” and “alleviating nega-
5th place for having natural attractions (Payahour et al., 2020). But despite tive impacts on the environment”). As these standards are attempted to be
having many historical, cultural and natural attractions, this province does faithful to the modeling guidelines of the International Association of Sus-
not contribute much to the revenues and benefits of the tourism industry. tainability Standards, they are revised every 3 to 5 years (Global
Thus, exact and practical planning for the development of its tourism indus- Sustainable Tourism Council (GSTC), 2019).
try is of crucial importance.
One of the impacts of the development of ecotourism in this province is 2. Materials and methods
the establishment of rental units, roadside residences, etc.; however, in re-
sponse to the needs of tourists, it has been changed a lot and the participa- By using the research method of deductive approach of qualitative con-
tory model of people in ecotourism in the executive process is associated tent analysis, with an emphasis on the triangulation, the present inquiry
with some weaknesses from both the tourist community and the tourism seeks to response the question “what are the criteria and dimensions for
authorities, so that with the exception of the official hosts, the local people the development of SCBET?” For this purpose, the classes have already
who should be the major source for achieving sustainable tourism, have no been formed based on GSTC standards, and the examples of those classes
other official responsibility. Accordingly, environmental, social and cul- have been searched in the text of the papers. Finally, interviews with locals,
tural problems, on the one hand, and the lack of required infrastructure experts and officials of government organizations and bodies have been in-
in this field, have made the development of ecotourism challenging. The cluded. According to Ary et al. (2019), in the triangulation method and
lack of awareness of the host community regarding the value of its natural with the aim of qualitative studies, a variety of methods should be used to
attractions, not considering the standards of the concept of responsible eco- increase the credibility of data and create deep insight. Accordingly, to an-
tourism, environmental destruction, cultural differences between the host alyze the qualitative content in this section of the research, interviews with
and guest communities, etc. are among the problems hindering the devel- executive experts and a several academic faculty members have also been
opment process of ecosystem. used to determine whether the criteria and dimensions required for the de-
Thus, considering the problems caused by the traditional models of eco- velopment of SCBET based on their view have been included in the existing
tourism development and the absence of research in various scientific disci- categories or they assign a new category? Fig. 2 demonstrates the content
plines on developing a sustainable community-based ecotourism model in analysis process in this research.
this province, presenting a model with an emphasis on local participation In order to answer the research question, the purposeful sampling
is a necessity for the development of the target ecotourism areas, so that method of desirable and available items was used in the selection of papers,
in addition to the local communities directly receiving the income from because we were purposefully searching for documents that have the most
it, it also promotes respect and value to the culture, heritage and customs information about SCBET, were published between 2000 and 2022, have
of the local community and also can preserve natural resources. For this been published in the journal with high H-index and it is possible to access
purpose, the questions of this research were as follows: what are the criteria those documents on the Internet and in libraries. The result of the search
and dimensions for the development of sustainable community-based eco- was 176 articles and 3 books, which were reduced to 45 international arti-
tourism? And how is the summation of these criteria realized in the form cles, 12 local articles and 2 books by re-examining and excluding repetitive
of a suitable model? To find the best answer, the theoretical literature of papers and articles that had a little thematic relationship with the research
the subject was investigated and the criteria of “the Global Sustainable topic. Tables 1 and 2 show the selected references of the study.

Fig. 2. The process of deductive approach of qualitative content analysis (Mayring, 2000).

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F. Hafezi et al. Science of the Total Environment 891 (2023) 164411

Table 1
Sources of content analysis outside of Iran with a common subject area (SCBET).
Publisher Journals (H-index) Number of References Studied component Study area
articles (country)

Foucat (2002) SCBET Mexico


Ocean & Coastal Management (90) 2 CBET for sustainable development of marine
Mehedi Masud et al. (2017) Malaysia
areas
Đukić et al. (2014) CBET initiatives Serbia
Tourism Management (216) 2 Ruiz-Ballesteros (2011) Social-ecological resilience and CBT Ecuador
Mensah and Ernest (2013) Community involvement in CBET Ghana
Economics and Finance (31) 1 Auesriwong et al. (2015) CBET, Consolidated Partnership Thailand
Rural Studies (114) 1 Caceres-Feria et al. (2021) CBT and resilience Spain
Social and technical innovation in CBT
Technological Forecasting and Social Change (134) 1 Mendoza-Moheno et al. (2021) Mexico
organizations
Elsevier Ecological Economics (220) 1 Meyer et al. (2021) Protecting forests and wildlife with CBT Namibia
Trends in Ecology and Evolution (357) 1 Kiss (2004) CBET and environmental protection Spain
APCBEE Procedia (88) 1 Trira et al. (2014) Agricultural resource management for CBET Thailand
Pookaiyaudom (2013) Learning CBT Thailand
Social and Behavioral Sciences (60) 2
Astuti and Dyah Widiastuti (2016) Special features of CBT Kampung
Cleaner Production (232) 1 Chica et al. (2022) Sustainability in tourism Spain
Kry et al. (2020) Community changes in CBET Kampung
Tourism Management Perspectives (216) 1
Walter et al. (2018) Learning from the host community in CBET Nepal
Outdoor Recreation and Tourism (20) 1 Kunjuraman and Hussin (2014) CBET as a tool for social transformation Malaysia
Tourism Research (67) 1 Mayaka et al. (2019) Recognition and differentiation of CBT Australia
Environmental Management (125) 1 Ma et al. (2019) Social and environmental effects of SCBET China
Chinese Geographical Science (39) 1 Yan-li et al. (2004) CBET in nature reserves China
Springer Decision Science for Future Earth (50) 1 Ota et al. (2021) CBET and forest conservation Cambodia
GeoJournal (72) 1 Teshome et al. (2021) Current practices of CBET Utopia
Academic journals Ecology and the Natural Environment (14) 1 Woldemariam et al. (2022) The effect of CBET on livelihood Ethiopia
South African Geographical Journal (26) 1 Mtapuri and Giampiccoli (2019) CBET problems South Africa
Tibabo Stone (2015) CBET and joint participations Botswana
Ecotourism (40) 2
Soonja et al. (2018a, 2018b) CBET for the commodification of local people Thailand
Setokoe and Amukumba (2020) Challenges of community participation in SCBET South Africa
Manyara and Jones (2009) Development of CBT companies Kenya
Sustainable Tourism (114) 4
Phelan et al. (2019) Ecological services for CBET Australia
Wang et al. (2016) Political challenges in CBET Taiwan
Taylor & Francis
Fiorello and Bo (2012) CBET and expectations of new tourists Germany
Hospitality Marketing & Management (59) 2 CBT development model and community
Giampiccoli (2018) South Africa
participation
Latin
Gunter and Ceddia (2020) CBET is a catalyst for earth conservation
Travel Research (145) 2 America
Yang et al. (2013) Formation of social capital from CBT Iceland
Egyptian Archaeology (10) 1 Mohd Noh et al. (2020) CBET development in the future Croatia
Travel Research (145) 1 Johnston and Tyrrell (2005) Dynamic model of sustainable tourism Iceland
Kim et al. (2019) Sustainable transformative economy with CBET Cambodia
MDPI Sustainability (109) 2 Helping tourism entrepreneur organizations
Kummitha et al. (2021) Ethiopia
to develop CBET
Forests (52) 1 Zheng et al. (2021) The future of CBET China
WIT Sustainable Development and Planning (17) 1 Burman et al. (2008) The potential of cultural tourism and CBET India
WU Region (10) 1 Akbar et al. (2022) CBET stability Kazakhstan
IDEAS Studies and Scientific Researches (41) 1 Ştefănică and Gurmeza (2010) Tourism sustainable development model Romania
Semantic scholar Environment and Planning D: Society and Space (111) 1 Kunjuraman and Hussin (2014) CBET through local programs Malaysia
RSS Rural Sociology (70) 1 Belsky (2009) CBET policy Brazil
Emerald Publishing
Worldwide Hospitality and Tourism Themes (24) 1 Ghidouche and Ghidouche (2019) CBET to prevent over-tourism Algeria
Limited
Book: Sustainable Development of Ecotourism - A Adapting sustainable ecotourism practices to
UNWTO – WTO (2003) Spain
Compilation of Good Practices in SMEs local conditions
Sustainable Ecotourism, Local Community Participation in Tourism, Community-based ecotourism (CBET), Community-based tourism (CBT), Sustainable tourism,
Keywords to search:
CBT development model
Total: 45 articles +1 book

The second statistical population includes officials subject experts re- 3. Results and discussion
lated to tourism and ecotourism, who were selected purposefully and
with the snowball method, and their opinions were extracted via structured After the selection of papers, the process of data analysis is begun. Accord-
in-depth interviews. The reason for selecting this statistical population was ing to the research question “what are the standards and dimensions for
to achieve more practical indicators and localization of SCBET categories SCBET”, research documents review and part by part analysis of this informa-
and indicators extracted from references and scientific texts appropriate tion was performed based on GSTC standards. This section was done using
to the conditions of Lorestan province. These individuals were selected qualitative method and directed content analysis. The reason for using this
from among the locals, executive experts of the general administration of method is that previous researches help to focus on the question of the pres-
cultural heritage, tourism and handicrafts of Lorestan and Tehran provinces ent study. The unit of analysis is GSTC criteria (“sustainable management”,
and the faculty members of Tarbiat Modares University and Lorestan Uni- “cultural sustainability”, “Socio-economic sustainability”, and “environmen-
versity (21 people) (Table 3). The main question was what are the criteria tal sustainability”) (Table 4). In this regard, 59 indicators were extracted
and dimensions for the development of CBET. Each interview lasted that explain the criteria of structure and management framework, stake-
about 20 min on average. holder participation and pressure management. In the field of social and

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F. Hafezi et al. Science of the Total Environment 891 (2023) 164411

Table 2
Sources of content analysis in Iran with a common subject area (SCBET).
Publisher Journals Number of References Studied component Study area
articles (in Iran)

Hakak et al. (2019) Tourism development model Lorestan


Iran Tourism Scien-
Tourism and development 3 Moradi et al. (2020) Ecotourism development model design Kermanshah
tific Association
Amini Kashani and Alalhesabi (2021) Development of sustainable ecotourism Mazandaran
Iranian Journal of Agricultural
1 Tavalaee et al. (2017) Local community participation in sustainable tourism Sareyn
Economics and Development Research
Sistan and
Human Geography Research 1 Moradzadeh et al. (2018) Drivers of SCBET development
Baluchistan
University of Tehran
Journal of Entrepreneurship Criteria and measuring the level of development of
1 Asadpouriuan et al. (2019) Lorestan
Development (JED) sustainable ecotourism
Adapting sustainable eco-tourism practices to specific local
Journal of Rural Research 1 Hesam and Baghiani (2018) Guilan
conditions
ACECR, Tourism Badkou et al. (2022) CBT and rural development Paveh
Social Studies in Tourism 2
Research Institute Khalil Abad Kalantari et al. (2014) CBT capacity building Yazd
Shafii et al. (2015) Sustainable tourism from theory to realization Esfahan
Iranian Geographical
Iranian Geographical Society 3 Safarabadi and Maairi (2017) Development of CBT with emphasis on local ethnic aspects Kermanshah
Society
Saqai et al. (2015) Formation of CBT in rural areas Golestan
Book: Sustainable tourism from mass
ACECR, Mashhad – Seifi et al. (2016) Sustainable tourism Iran
tourism to ecotourism
Sustainable Ecotourism, Local Community Participation in Tourism, Community-based ecotourism (CBET), Community-based tourism (CBT), Sustainable
Keywords to search:
tourism, CBT development model
Total: 12 articles +1 book

economic sustainability, 46 indicators have been used, which explain some considered necessary. This process shows that for designing and explaining
criteria such as providing local economic benefits and social welfare. Expla- the SCBET model in Lorestan province, it is necessary to use GSTC criteria
nation of the concepts related to the cultural sustainability of CBET (cultural as a basis for the sustainability of community-based ecotourism. These
heritage protection and visiting cultural places) were defined with 24 indica- criteria indicate what should be performed, that this role is performed by
tors and the concepts related to environmental sustainability of CBET in inter- its performance indexes, and all of them are complements to SCBET.
national and local documents based on waste management and publications The framework and rotation process of this model are presented in
and resource management were explained with 73 indicators. Fig. 3 and Table 6, and each of the stages of this process is explained in
the following.
3.1. Localized standards and SCBET model design According to the experts, for the realization of SCBET (Table 6), the
criteria of “planning and preparation” can be defined in the form of “collab-
The results obtained from document analysis indicated that the con- orative teaching and learning”, “exchange of ideas”, “awareness and recog-
cepts were explained in the form of management sustainability, social nition of natural, military and human resources”, “public trust and security
and economic sustainability, cultural sustainability and environmental sus- factor”, and “developing skills and empowering communities”. Also, the
tainability of ecotourism. As the main goal was to achieve a suitable and na- criteria of the “implementation” stage can be summarized in the form of
tive set of SCBET standards in Lorestan (Iran), it was attempted to achieve two criteria: “Local economic benefits and social welfare “and “physical is-
the mentioned goal using the survey method (survey of experts). At this sues and infrastructure services”. The criteria of the “evaluation” stage are
stage, the respondents were asked to give their opinions about the use of presented in the form of four “cultural and social”, “economic”, “environ-
each of the performance indicators mentioned in the international and mental” and “institutional” criteria.
local documents and GSTC for SCBET in the form of two options of agree The criteria of “situation analysis” are also summarized in the form of
and disagree (Table 5), then they could present their suggestions in this four criteria of “attractions”, “access and services”, “costs”, and “image”
field. In the next step (Table 6), their proposed indicators were presented of the host community.
under a category (criterion) of income and an appropriate and localized
set of dimensions and criteria of SCBET based on what they had in common 4. Conclusion
with each other. Thus, CBET can be implemented in the form of the
Hartmut model (planning, implementation, evaluation, situation analysis), The tourism industry is a versatile industry that can have positive im-
which is one of the models presented in extension planning (Malek pacts on other sections of a region. Considering the social, cultural, political
Mohammadi, 2016). In this model, four dimensions (stages) of the CBT im- and economic conditions of Lorestan (Iran), sustainable community-based
plementation process have been presented, in all of which the participation ecotourism is one of the most suitable types of tourism development that
of researchers, environmentalists, policy makers and local people is can have positive impacts in these fields. Thus, the main focus of the re-
search is to develop and design a model by reviewing research documents
and analyzing the information part by part, and using the opinions and
Table 3 knowledge of tourism experts while examining the challenges of imple-
Interviewees: including officials and subject experts related to tourism and ecotour- menting this type of tourism. This model is based on the four stages of plan-
ism.
ning feedback, implementation, evaluation and analysis of the situation,
Row Organizational responsibility of the interviewee Number of interviewees each of which is a multi-dimensional variable itself and has been used in
1 Responsible for tourism facilities 1 four stages for planning and implementation in the local community.
2 Nature tourism expert 3 Developing the plan and planning is actually achieving all the points
3 Expert of tourism service offices 1
that were stated theoretically during the previous discussions and should
4 Tourism education expert 1
5 Marketing and advertising expert 2 be prepared as that can be approved and implemented. At this stage, it is
6 Expert in issuing tourism permits 1 necessary to find the required factors and facilities, and each of the stake-
7 Academic faculty members with expertise in tourism 2 holders should find their place in it and perceive the assigned duties cor-
8 Locals 10 rectly, because experience has shown that one of the biggest causes of
Total 21
failure in the community development and protection is the lack of

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F. Hafezi et al. Science of the Total Environment 891 (2023) 164411

Table 4
The results of qualitative content analysis of sustainable tourism documents: criteria and indicators.
Main criteria
Component

Sub-criteria Indicator (Number) Sources

Financial plan and budget that shows current and future financial resources WTO (2003); Manyara &; Jones (2009); Khalil Abad
(3); Creating links and interacting with others (3); Transparency in operations Kalantari et al .(2014); Tibabo Stone (2015); Saqai et al.
Management and renting contracts (3): Consulting with stakeholders and conducting (2015); Wang et al. (2016); Sonja et al. (2018);
structure and meetings to formulate plans (4); Assessing existing assets, issues and risks Moradzadeh et al. (2018); Giampiccoli (2021); Yang
framework (2); Pursuing sustainable development goals (4); Monitoring and reporting Zhang et al. (2020); Gunter & Ceddia (2020); Mohd Noh
Sustainable management

actions and planning for future reviews (2) et al. (2020); Giampiccoli (2021); Woldemariam et
al.(2022); Badkou et al. (2022)
Acting on the seasonality of tourism and expanding visits to manage tourists WTO (2003); Mensah & Ernest (2013); Đukić et al. (2014);
Managing (2); Marketing strategy and selection of target markets (3); Special Khalil Abad Kalantari et al .(2014); Saqai et al. (2015);
pressure and regulations on property rental and tourism operations based on their Auesriwong et al. (2015); Wang et al. (2016); Mehedi
change application and implementation (4); Informing the public Climate change (3); Masud et al. (2017); Mtapuri & Giampiccoli (2019);
Risk and crisis management and identification of risks and natural disasters, Badkou et al. (2022)
terrorism, health, resource depletion, etc. (6)
The number and percentage of businesses that have been approved based on
tourism sustainability standards (2); The list of certified companies related to WTO (2003); Belsky (2009); Đukić et al. (2014); Khalil
Stakeholder tourism (1); Providing educational programs to residents and surveying them Abad Kalantari et al. (2014); Hussin & Kunjuraman
engagement (4); Surveying tourists and their reactions to issues Sustainability (4); (2014); Mehedi Masud et al. (2017); Moradzadeh et al.
Presentation of advertising materials with appropriate content (3);Tourism (2018); Ghidouche (2019); Kim et al. (2019); Mohd Noh et
education for residents (3); Evidence of public participation in the al. (2020); Zheng et al. (2021; Woldemariam et al. (2022)
development of policies, regulations and guidelines (3)
The annual report of the direct and indirect economic contribution of tourism
(3); Providing data that covers a wide range of economic criteria (for WTO (2003); Fiorello & Bo (2012) Mensah & Ernest
Delivering example, employment, investment and the expansion of economic benefits in (2013); Đukić et al. (2014); Auesriwong et al. (2015);
Socio-economic

local society) (6); Promoting educational and job opportunities For local people,
sustainability

economic including women, youth, minorities and people with disabilities (7); Saqai et al. (2015); Mehedi Masud et al. (2017); Walter et
benefits Participation of trade unions (5);Supporting local entrepreneurs (2); al. (2018); Moradzadeh et al. (2018); Chica et al. (2022);
Encouraging companies to purchase goods and services locally (2); Akbar et al. (2022); Badkou et al. (2022)
Identifying and promoting local handicrafts and products (4)
Sustainable tourism

Implementation of special laws related to human rights, exploitation, WTO (2003); Khalil Abad Kalantari et al. (2014); Fiorello
Social discrimination and harassment in the destination (3); Participation of & Bo (2012); Yang Zhang et al. (2020); Giampiccoli
wellbeing companies, tourists and local people in social projects (3); Ownership laws (2021); Woldemariam et al.
and user rights (4); Security and health services and meeting the needs of (2022); Setokoe & Amukumba (2020)
tourists (4); Access to sites, facilities and services for tourists (3)
WTO (2003); Ştefănică & Gurmeza (2010); Fiorello & Bo
Financial plan and budget that shows current and future financial resources (2012) Mensah & Ernest (2013); Đukić et al. (2014); Khalil
Cultural sustainability

Protecting (3); Creating links and interacting with others (3); Transparency in operations Abad Kalantari et al. (2014); Auesriwong et al. (2015);
cultural and renting contracts (3); Consulting with stakeholders and conducting Shafii et al. (2015); Saqai et al.
heritage meetings to formulate plans (4); Assessment of existing assets, issues and (2015); Seifi et al. (2016); Mehedi Masud et al. (2017);
risks (2); Pursuing sustainable development goals (4); Monitoring and Tavalaee et al. (2017); Safarabadiet al. (2017);
reporting measures and planning for future reviews (2) Moradzadeh et al. (2018); Walter et al. (2018); Setokoe &
Amukumba (2020); Chica et al. (2022); Akbar et al. (2022)
Acting on the seasonality of tourism and expanding visits to manage tourists WTO (2003); Mensah & Ernest (2013); Đukić et al. (2014);
(2); Marketing strategy and selection of target markets (3); Special Auesriwong et al. (2015); Wang et al. (2016); Mehedi
Visiting regulations on property rental and tourism operations based on their Masud et al. (2017); Mtapuri & Giampiccoli (2019); Yang
cultural sites application and implementation (4); Informing the public Climate change (3); Zhang et al. (2020); Giampiccoli (2021); Badkou et al.
Risk and crisis management and identification of risks and natural disasters, (2022)
terrorism, health, resource depletion, etc. (6)
Foucat (2002); WTO (2003); Belsky (2009); Đukić et al.
The number and percentage of businesses that have been approved based on (2014); Khalil Abad Kalantari et al .(2014); Hussin &
tourism sustainability standards (2); The list of certified companies related to Kunjuraman (2014); Shafii et al. (2015);
Management tourism (1); Providing educational programs to residents and surveying them (2015); Saqai et al. (2015); Seifi et al. (2016); Mehedi
of waste and (4); Surveying tourists and their reactions to issues Sustainability (4); Masud et al. (2017); Moradzadeh et al. (2018);
Environmental sustainability

emissions Presentation of advertising materials with appropriate content (3); Tourism Safarabadiet al. (2017); Tavalaee et al. (2017); Ghidouche
education for residents (3); Evidence of public participation in the (2019); Asadpouriuan et al. (2015); Kim et al. (2019);
development of policies, regulations and guidelines (3) Hakak et al. (2019); Zheng et al. (2021; Woldemariam et
al.(2022)
The annual report of the direct and indirect economic contribution of tourism WTO (2003); Khalil Abad Kalantari et al .(2014); Shafii
(3); Providing data that covers a wide range of economic criteria (for et al. (2015); Saqai et al. (2015);
Conservation example, employment, investment and the expansion of economic benefits in Seifi et al. (2016); Tavalaee et al. (2017); Mehedi Masud et
of natural society) (6); Promoting educational and job opportunities For local people, al. (2017); Safarabadiet al. (2017); Ghidouche (2019); Kim
heritage including women, youth, minorities and people with disabilities (7); et al. (2019) Hakak et al. (2019); Asadpouriuan et al.
Participation of trade unions (5); Supporting local entrepreneurs (2); (2015); Mohd Noh et al. (2020); Zheng et al. (2021;
Encouraging companies to purchase goods and services locally (2); Woldemariam et al.(2022); Badkou et al. (2022)
Identifying and promoting local handicrafts and products (4)
Implementation of special laws related to human rights, exploitation, Foucat (2002); WTO (2003); Belsky (2009); Đukić et al.
discrimination and harassment in the destination (3); Participation of (2014); Seifi et al. (2016); Hussin
Resource companies, tourists and local people in social projects (3); Ownership laws &Kunjuraman (2014); Mehedi Masud et al. (2017);
management and user rights (4); Security and health services and meeting the needs of Tavalaee et al. (2017); Safarabadiet al. (2017); Ghidouche
tourists (4); Access to sites, facilities and services for tourists (3) (2019); Kim et al. (2019); Hakak et al. (2019); Mohd Noh
et al. (2020); Zheng et al. (2021; Woldemariam et al.(2022)

persistence and commitment of community members. In this regard, all as- words, establishing sustainability in community-based ecotourism depends
pects of economic development need planning to achieve their goals. on planning in economic, social, environmental and cultural dimensions.
Community-based ecotourism is not an exception to this rule because it is On the other hand, one of the most important items to improve
a multi-sector activity and has economic, social and environmental dimen- community-based ecotourism after determining the plan and planning is to
sions, and tourism planning and management maximizes economic benefits create conditions that can be implemented. In the implementation stage,
and reduces the relevant negative social and cultural impacts. In other what is developed in the planning stage will be implemented and manifested

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F. Hafezi et al. Science of the Total Environment 891 (2023) 164411

Table 5
The opinion of experts and experts based on the use of sustainable tourism indicators (based on GSTC) in SCBET.

The opinion of experts based


Component

on the application of these


criteria
Main

standards in SCBET
Sub-criteria Indicators of sustainable tourism (based on GSTC and documents)
Agree Disagree

Financial plan and budget that shows current and future financial resources √
Creating links and interacting with others √
Management Transparency in operations and renting contracts √
structure and Consulting with stakeholders and conducting meetings to formulate plans √
framework Assessing existing assets, issues and risks √
Pursuing sustainable development goals √
Sustainable management

Monitoring and reporting actions and planning for future reviews √


Acting on the seasonality of tourism and expanding visits to manage tourists √
Marketing strategy and selection of target markets √
Managing Special regulations on property rental and tourism operations based on their application and
pressure and √
implementation
change Informing the public Climate change √
Risk and crisis management and identification of risks and natural disasters, terrorism, health,

resource depletion, etc.
The number and percentage of businesses that have been approved based on tourism sustainability

standards
The list of certified companies related to tourism √
Stakeholder
engagement Providing educational programs to residents and surveying them √
Surveying tourists and their reactions to issues Sustainability √
Evidence of public participation in the development of policies, regulations and guidelines √
The annual report of the direct and indirect economic contribution of tourism √
Social and economic sustainability

Providing data that covers a wide range of economic criteria (for example, employment, investment and √
the expansion of economic benefits in society)
Sustainable tourism

Delivering Promoting educational and job opportunities For local people, including women, youth, minorities and √
local people with disabilities
economic Participation of trade unions √
benefits Supporting local entrepreneurs √
Encouraging companies to purchase goods and services locally √
Identifying and promoting local handicrafts and products √
Implementation of special laws related to human rights, exploitation, discrimination and

harassment in the destination
Social Participation of companies, tourists and local people in social projects √
wellbeing
Ownership laws and user rights √
Security and health services and meeting the needs of tourists √
Assessment, reconstruction and protection of cultural assets √
Protecting
sustainability

Identifying and cataloging intangible cultural heritage (art, music, language, food and other aspects
cultural √
Cultural

of identity)
heritage
Presenting, repeating and interpreting living culture and traditions √
Monitoring the movement of tourists and its impact on the culture of the local community √
Visiting
cultural sites Providing informative materials in relevant languages in the region and in formats that are available
before the arrival of tourists √
Implementation of waste disposal management program for offices and public facilities √
Management Implementation of low-impact transportation √
of waste and Identifying and monitoring potential sources of noise and light pollution related to tourism and
Environmental sustainability

emissions √
mechanisms to empower residents to report noise and light pollution.
Prioritizing accessible visitor markets with shorter and more sustainable transportation options √
Providing a list of natural places with reference to the type, protection status and vulnerability √
Invasive species eradication and control programs √
Identifying, monitoring and reducing the effects of tourism on biodiversity and natural heritage √
Conservation Monitoring the movement of tourists and its impact on natural areas √
of natural Cooperating with local conservation bodies to identify environmental hazards √
heritage Provide training for guides √
Measures to monitor the health of wildlife (such as not touching, hunting and feeding them) √
Providing information to tourists about avoiding trade in endangered species √
Issuing permits and checking the qualifications of personnel responsible for wildlife √
Investment in renewable energy √
Resource
Monitoring and control of sources and volume of water used for tourism purposes √
management
Incentives for energy reduction by companies √

objectively. Thus, the implementing ideas, following the policy and increasing and executive guarantee based on sustainable development and local require-
public ecotourism infrastructure and services as private sectors are encour- ments, because any unauthorized entry of tourists into touristic areas will lead
aged to invest in tourism and development facilities is one of the important to habitat destruction, migration and extinction of animal species.
debates in the implementation of the CBET program. Local institutions are re- Besides being flexible and compatible with the conditions and needs of
quired to promote tourism regulations and enact comprehensive legal regula- tourists, the community-based ecotourism program should also have the ca-
tions to ensure the implementation of tourism-related laws, regulations and pability to be changed. Hence, the actors of this program should evaluate
standards. At this stage, the mentioned concepts should have supervision their actions regularly and indicate how the community-based ecotourism

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F. Hafezi et al. Science of the Total Environment 891 (2023) 164411

Table 6
Extraction of localized criteria and indicators as perceived by experts.
Component

Dimension

Criteria Suggested indicator

Clear information about appropriate behavior in the area should be available.


Buildings and activities should be accessible for disabled people.
Information about local natural and cultural heritage should be available.
Collaborative teaching Employees should be trained about cultural and natural heritage.
and learning Foreign languages should be taught to guides.
The map of the village should be provided to the visitors.
The information and experiences of tourists should be used to empower the local community.
Planning and preparation

Local heroes should be Identified.


The society should be divided into categories of mentors (leaders), women, elderly citizens and youth in order to
train tourist guides.
Key leaders should be identified to guide things.
Exchange of ideas Ask local people for their opinions before and after doing each project and program.
Journalists should be invited to the community.
Recruiting in local management positions from among indigenous people should be done by organizations.
Sign contracts with travel and tourism companies.
The participation of foreign partners for financing should be sought.
Native culture and art should be promoted and forgotten traditions should be revived.
Awareness and Laws and regulations related to property rights should be implemented.
recognition of natural, Agricultural products, livestock, handicrafts and traditional foods should be introduced.
military and human Use and access to land and water resources should be documented.
resources Websites for CBT investments should be launched.
Sustainable community-based ecotourism (SCBET)

Reservation system for tourists should be established.


Public trust and A police station for foreign tourists and the patrolling of the unit's forces in the areas should be established.
security factor Trust should be established between people with people/people with tourists/people with accommodation
managers/people with the government.
Developing skills and It is necessary to build capacity at the local level.
empowering Political freedom and local decision-making for local needs should be extended.
communities Any decrease in the access of tourists to basic services should be identified.
Small social businesses must thrive.
Local economic To provide services, standard prices should be considered.
The local market should be strengthened.
Implementation

benefits and social It is necessary to produce internationally competitive tourism products.


wellbeing Medical services should be provided.
Constructions should be carried out according to the plan and without changing the user.
Physical issues and It is necessary to expand the airways.
infrastructure services The abundance of natural resources and the non-predominance of man-made landscape should be evident.
It is necessary to organize tourist tours.
Eco museum should be established in the community to preserve some old works of art of the people.
The degree of sense of belonging of the residents to the original homeland and the reduction of immigration
The level of respect for cultural differences and human dignity
Cultural and social The amount of crime and delinquency
The level of increase in people's awareness and knowledge about their society
The level of people's participation in the implementation of plans and programs
The amount of government and private sector investment in ecotourism
The amount of job opportunities and unemployment
The level of involvement in global tourism markets through electronic commerce
Economic The amount of expenses created for the municipality, cultural heritage, etc.
Evaluation

The level of support for local entrepreneurs


The rate of increase in the satisfaction of the local community from tourism income
The rate of absorption of surplus labor in the agriculture sector
The degree of impact on wildlife habitats
The amount of use of native plants in landscape beautification
The amount of waste disposal in an appropriate way
The amount of movement towards the supply and consumption of renewable energy in the field of tourism
Environmental The degree of protection of local plants and wildlife (such as not touching and feeding them)
The rate of using alternative and sustainable tools to reduce water consumption
The amount of alternative transportation (picking up and delivering tourists)
The amount of restoration of damages caused to nature
The amount of control of disposable containers
The rate of land expansion for tourism activities and the rate of user change
The rate of increase in the number of local institutions in the tourism field
Institutional The rate of increase in tourist information centers
The rate of increase in comprehensive tourism plans for local development
Performance and level of satisfaction with the existence of natural landscapes, views, vegetation and pristine and
Situation analysis

Attractions of the host beautiful waterfalls


community Performance and satisfaction level of local foods and handicrafts
Performance and level of satisfaction with the beauty and quality of architecture
Performance and level of satisfaction with public transportation
Access and services in Performance and level of satisfaction with the amount of traffic
the host community Performance and level of satisfaction with the existence of infrastructures and signs
Performance and level of satisfaction with access to restaurants and accommodation units
Performance and satisfaction level of tourism information centers
Costs of the host Performance and satisfaction level of accommodation, food, souvenirs and transportation expenses
community
Image of the host Performance and level of satisfaction with the level of cooperation and guidance of the host community and their
community culture and hospitality

activities have developed and progressed. Therefore, the programs should resource allocation and the amount of standard investment are also vital
be evaluated during and after the implementation in order to provide the in this regard. Considering the inputs of this industry (human resources
necessary feedback to demonstrate the progress of the programs and to en- and the amount of investment), its efficiency will increase in terms of the
sure that the results arising from the implementation of the program are amount of income and tourists intending to visit again.
consistent with the pre-determined results. At this stage, the main purpose Finally, the infrastructure approach that is used in planning for the
is to meet the essential needs of local communities and tourists. Also, the SCBET implementation is to achieve sustainable development, so that the

8
F. Hafezi et al. Science of the Total Environment 891 (2023) 164411

Fig. 3. Sustainable community-based ecotourism (SCBET) model.

economic, social, cultural and environmental resources are protected for nothing that is abusive, defamatory, libelous, obscene, fraudulent, or
continuous use in the future and at the same time the needs of the tourists illegal.
and the destination are fulfilled at the present. In this regard, the analysis of
the local community situation in order to provide social, economic, cultural Acknowledgements
and environmental goals to ensure a better life for the local individuals and
the satisfaction of the tourists is considered. In this process, local people and Part of the cost of this research has been provided by Tarbiat Modares
groups get aware of the existing situation in the communities, and if there is University, thereby appreciating the relevant officials.
a need to change the existing conditions, the cycle will start again and they
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