MODULE 9:
BUSINESS OPERATIONS AND
IMPLEMENTATION
Business Operation Elements:
1.Process- its impact on productivity and efficiency. IT
should be documented by department to study the areas
and determine which need improvement, consolidation
or cost- savings. Documentation can also help
companies train new employees.
2. Staffing- Staffing depends on the processes made.
Small business need few people than that of large
company.
3.Location this is important however to others it is not
that vital.
Example:
a. A solepreneur consultant might need only
small room which can occupy desk at home.
b. Tutorial center can use a garage or small place
to accommodate children.
4.Equipment or technology to obtain optimum
operation is important. It will also give impact on
location.
Example:
a.Coffee shop need equipment for their products and
spacious place for this and tables for customers.
Business Operation Analysis- Once business is
established and after its growth stage, it is important to
conduct regular assessment and business operation
analysis to identify the efficiency and which need
improvement. Comparisons with competitors’,
benchmark and best practices can help a company’s
assurance that their business operation are maximized.
Increasing the Value of the Business
The more profitable the business, the more valuable it
is.
BASIS ON MEASURE OF BUSINESS
PROFITABILITY:
1.How much income it generates for the amount of
assets business operation employ? It is the business
returns.
2. How much income it generates for the amount of
revenue it realizes? It is the business margin.
Growth Strategies:
1.Expand Market: offers product or service to a wider
group of an existing market or to a target demographic,
psycho- graphics or geographic market.
2. Develop brand: brands that are developed is highly
creditable. It can be done through research, design and
marketing of firm’s brand name, logo and tagline.
Management Systems
1.Show growth potential: Create a business that has
potential to be efficiently and effectively expanded.
Example: Efficient business plan or system can allow
the business to potentially franchised or branch out or
dealership.
2.Maintain intangible assets: It can protect elements
that can add value to the business jus like copyright,
patenting or trade mark.
3. Protect and maintain physical assets: can help
protect the overall value of the business. Regular
maintenance and insuring physical assets are the ways
to protect and maintain assets.
Securing the Income and Assets of the business:
1.Desirability or demand for its goods and services.
2. Ability of its customers to pay for its goods and
services.
3. Uniqueness and competitiveness of its business
model.
4. Control exerted over the quality and efficiency of
production process.
5. Public regard for the industry as a member of the
community.
Business Implementation:
It is an important stage in business planning. It
is the process of executing a plan into practice. It
involves establishing structures and activities needed to
introduce a business into the marketplace.
Implementation is the process of executing a plan or
policy to make the concept becomes a reality. Managers
are in charge in implementing the plan properly.
Concrete goals and expectations should be
communicated properly by the manager and supply
employees with resources needed to help the company
achieve the goals.
Importance of Business Implementation (Based from
Gustafson)
1.Change: Implementation of plan can bring changes
that can help improve the company or solve the
problem. The changes can be policies, management
structures, organizational development, budgets,
processes, products or services.
2. Organizational Development: When company
shares ideas and goals with workers, the workers will
feel a sense of ownership and loyalty to the company.
3. Increased Cooperation: Business implementation
helps unite the organization departments, open the lines
of communication, creates diverse culture within the
organization and increase the efficiency and
productivity of the business. here. Activities are as follows:
4. Clear Priorities: Priorities are due dates, client
needs, financial concerns, worker needs. Failure to
communicate priorities can cause inefficiencies,
miscommunications, worker frustration and low morale.
5. Moving Forward: when a business fails to
implement and execute its strategies properly, it fails to
move forward and grow.
Projected Timetable: Entrepreneur should list the
different activities or steps in the preparatory stage of
the project and is presented in Gantt Chart.
Gantt Chart is a list of all activities to do prior to
launching of the business and the timeframe for
Sample Gantt Chart
accomplishing them. Major activities should be shown
1. Writing of a business plan
2. Negotiation for financing
3. Registration of business
4. Construction of building or renovation of the
place
5. Acquisition of equipment and machineries
6. Acquisition of furniture and fixtures
7. Promotional activities
8. Purchase of raw materials or merchandise
9. Hiring of personnel ( training if applicable)
10. Start of operation, etc

Activity Jan Feb Mar Apr May Jun July

Writing of a business plan
Negotiation for financing
Construction of building or renovation of the
place
Acquisition of equipment and machineries
Acquisition of furniture and fixtures
Promotional activities
Purchase of raw materials or merchandise
Hiring of personnel
Start of operation