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Laila Maher

SUMMARY

CONTACT: Detailed-oriented and self-motivated professional with one year in the


human resources field with extensive knowledge in compensation.
effectively improving interpersonal communications throughout
Address multifunctional departments through training and development.
Cairo, Egypt
| +2 01115883856 | WORK EXPERIENCE
Laliamaher506@gmail.com
Human Resources Specialist | Qmind
Jan 2023 to Present
-Reviews, tracks, and documents compliance with mandatory and non-mandatory

SKILLS: training, continuing education, and work assessments. This may include safety
training, anti-harassment training, professional licensure, and aptitude exams and
certifications.
o Computer Skills -Recruits, interviews, and facilitates the hiring of qualified job applicants for open
o Human Resources positions; collaborates with departmental managers to understand skills and
competencies required for openings.
o Microsoft Office
Conducts or acquires background checks and employee eligibility verifications.
o Teamwork Implements new hire orientation and employee recognition programs.
o Customer Relationship -Performs routine tasks required to administer and execute human resource
programs including but not limited to compensation, benefits, and leave; disciplinary
Management (CRM)
matters; disputes and investigations; performance and talent management;
o Responsibility productivity, recognition, and morale; occupational health and safety; and training
o Ambition and development.

Business support | Digital Magna


Sep 2022 to Dec 2022
-Provided high administrative support, including copying, faxing, and document
distribution.
-Organized files, faxed reports, and scanned documents whilst maintaining a tidy
front desk and reception area.
-Tagged, organized, and stored physical files.
-Kept data safe and secure by performing data backups on systems, databases, and
software.
-Worked within large databases, content management systems, and online records to
collect and obtain the required information.
-Use of the Facilities Services desks to update any requests from internal
departments for Property Services to arrange maintenance.
-To be responsible for service word processing and maintaining a level of
competence in the use of new technology and programs, as required by the service.

Technical Support Specialist | Xceed company


Nov2021 to Aug 2022
-Diagnosing and repairing faults Troubleshooting technical issues.
-Resolving network issues
-Talking customers through a series of actions to resolve a problem
-Following up with clients to ensure the problem is resolved
-Managing multiple cases at one time
-Testing and evaluating new technologies
-Installing and configuring hardware and software
-Conducting electrical safety checks on equipment

Content creator | Itfarrag channel


Feb 2017 to Dec 2017
The first site of its kind in Egypt and the Arab world to publish its stories with videos
and photos.
producing marketing copy to advertise our videos on social media , writing blog posts
about industry-related topics and promoting our content on social media

EDUCATION
Bachelor of Archaeology
CAIRO UNIVERSITY, 2017 – 2021

CERTIFICATES
CCNA
Mind Map, Oct 2021

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