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  • Nodal and Appellate

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    Snig Kav
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    This document provides contact details for the nodal officers and appellate authorities of major scheduled domestic airlines in India. It lists the name of the nodal officer and appellate authority, their contact information including email address and phone number, and the website addresses for each airline - Air India, Jet Airways, SpiceJet, Go Air, Indigo, and Air Costa. Passengers with grievances can first contact the nodal officer and if still unresolved, can appeal to the appellate authority of their respective airlines.

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    Nodal and Appellate

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    This document provides contact details for the nodal officers and appellate authorities of major scheduled domestic airlines in India. It lists the name of the nodal officer and appellate authority, their contact information including email address and phone number, and the website addresses for each airline - Air India, Jet Airways, SpiceJet, Go Air, Indigo, and Air Costa. Passengers with grievances can first contact the nodal officer and if still unresolved, can appeal to the appellate authority of their respective airlines.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Download as pdf or txt
    19 views1 page

    Nodal and Appellate

    Uploaded by

    Snig Kav
    This document provides contact details for the nodal officers and appellate authorities of major scheduled domestic airlines in India. It lists the name of the nodal officer and appellate authority, their contact information including email address and phone number, and the website addresses for each airline - Air India, Jet Airways, SpiceJet, Go Air, Indigo, and Air Costa. Passengers with grievances can first contact the nodal officer and if still unresolved, can appeal to the appellate authority of their respective airlines.

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    of 1

    Contact Details of Airline-wise Nodal Officer and Appellate Authority

    Passenger, not satisfied with customer care response of an airline, may write his/her grievance to Nodal Officers. If the
    issue is still unresolved may appeal to Appellate Authority. Contact details of Nodal Officer and Appellate Authority of
    Scheduled Domestic airlines are as follows:

    Airlines Nodal Officer Appellate Authority


    Air India/Air India Express/Alliance Air Mr. Vivek Sharma Mr Sanjiv Kumar
    Sr. Manager (Commercial)-TS General Manager (Commercial) - TS.
    Website Address: Board Line : 011 2462 2220 Extn 4530
    http://www.airindia.com/ Board Line : 011 2462 2220 Extn 4542 Direct Line : 011 2465 5364
    http://www.airindia.in/ Direct Line : 011 2464 3712 Fax No : 011 2469 3851
    Fax No : 011 2469 3851 E mail Address :
    E mail Address : tshq@airindia.in HQ.TFCSVCS@airindia.in

    : ialcshq@airindia.in
    Jet Airways Ms. Manasi Bhatia Ms. Deepika Poojary
    Website Address: Tel: +91 22 6121 2300 Email ID: dpoojary@jetairways.com
    http://www.jetairways.com/EN/IN/Home.aspx Email ID: manasib@jetairways.com

    Spicejet Ms. Pratima Rai Mr. Pradeep Shah


    Website Address: E-Mail: NodalOfficer@spicejet.com. E-Mail:
    http://www.spicejet.com/ AppellateAuthority@spicejet.com

    Go Air Mr. Jehagir Mehta Mr Giorgio De Roni


    Website Address:
    https://www.goair.in/ E-mail: nodalofficer@goair.in E-mail: appellateauthority@goair.in

    InterGlobe Airline Private Limited (Indigo) Ms. Priya Kataria Manjishtha Chaudhury
    Website Address: EW-mail: NodalOfficer@goindigo.in. E-mail: AppellateAuthority@goindigo.in

    https://book.goindigo.in/
    Air Costa Mr.Vinay Kakarla, Mr. Dhiraj Kumar Singh,
    Website Address: Mobile:09848079945, E-mail : Dhiraj.k@aircosta.in
    http://www.aircosta.in/ebooking/home/default.aspx E-Mail : vinay@aircosta.in

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