Republic of the Philippines

Department of Education
Region II- Cagayan Valley
Division of Cauayan City
Villa Concepcion High School – Rogus Extension

Organization and Management

Second Quarter Examination

Name: ______________________________________________________ Score : ___________________

Year and Section: _____________________________________________ Date : ___________________

Directions. Read each item very carefully. Encircle the letter that corresponds to the correct answer.

1. It refers to the filling in all organizational job positions and keeping these filled. It is done by
identifying job position vacancies, job requirements, workforce requirements, and etc.
a. Staffing b. Managing
c. Leading d. Controlling
2. A method of recruitment where another organization may offer placement services to their members
who seek employment.
a. Labor Unions c. Advertisements
b. Employee Referrals d. Professional Associations
3. It is the process of choosing individuals who have the required qualifications to fill present and
expected job openings.
a. Staffing b. Selection
c. Leading d. Controlling
4. A learning given by organizations to its employees that is geared toward the individual’s acquisition
and expansion of his or her skills in preparation for future job appointments and other responsibilities.
a. Training b. Seminar
c. Team Building d. Development
5. A behavioral approach to performance appraisal that measures the frequency of observed behavior.
a. Behaviorally anchored rating scale
b. Behavior Observation scale
c. Forced Behavior Scale
d. Graphic Behavior Scale
6. It is a formal procedure that authorizes the union to represent its members in processing grievance or
complain.
a. Unionism c. Grievance
b. Complaint d. Authorization
7. Rewards which pertains to money, finance, or currency.
a. Compensation/wages c. indirect Compensation
b. Monetary Rewards d. Direct Compensation
8. The process of working with and through others to achieve organizational objectives efficiently and
ethically amid constant change.
a. Staffing b. Managing
c. Leading d. Development
9. This theory is also known as the Motivation- Hygiene Theory which states that intrinsic factors are
associated with job satisfaction.
a. Herzberg’s Two Factor Theory c. Alderfer’s ERG Theory
b. McClelland’s Three Needs Theory d. Mc Gregor’s Theory X and Theory Y

10. The act of self- protection when people are threatened by something or someone.
a. Information Overload b. Language
c. Defensiveness d. Filtering

11. Refers to the amount of effort which must be put into minimizing gender discrimination and role
inequalities.
a. Assertiveness c. Gender egalitarianism
b. Humane Orientation d. Performance Orientation

12. It is management function that involves ensuring that the work performances of the organization’s
members are aligned with the organization’s values and standards through monitoring, comparing,
and correcting their actions.
a. Staffing c. Selection
b. Leading d. Training

13. The process of obtaining information about jobs needed to achieve the organization’s goals/
objectives.
a. Job Analysis c. Job Recruitment
b. Job Specifications d. Job Orientation

14. It is a written document that guides the

Entrepreneur on which strategies would be most beneficial for the enterprise to take.
a. Business Concept c. Vision
b. Business Plan d. Mission

15. Which of the following images best captures how classical management views the organization?
a. As an organism. c. As a machine.
b. As a human being. d. As a wheel in an engine.

16. How would you classify the best type Selection devices?
a. It must be explained, c. I has to be cost-effective
b. It must match the job in question d. none of the above

17. On-the-job training methods allow the workers to work in a realistic work environment and gather
experiences. Then, whuch do you think is the popular on-the-job training methods?
a. job rotation, c.. films.
b.classroom lectures, d. description and displays

18. Need states agree what you refer from me and give me an opportunity to perform. Need here refers
to :
a. control information and performance review,
b. key result areas and statement of objectives,
c. agree what you expect from me,
d. All of the above.

19. The overall process of decision making in, for example, staff selection includes which of these stages?
a. Deciding which candidate to appoint
b. Identifying the need for a new member of staff
c. Agreeing the job specification
d. All of the above
20. Which of the following statements is true about the goal theory of motivation?
a. People with easier goals will perform better than people with difficult goals.
b. A person's level of commitment to a goal will not regulate the level of effort expended.
c. People with difficult goals will perform better than people with easier goals.
d. Research has shown that there is little support for the goal theory and its effects on motivation
with regard to the relationship between goal-setting and performance.

21. Which of the following statements is false about the behavioral theories of leadership?
a. Consideration is a people-oriented dimension of leadership behavior
b. Production-centered leader behavior focuses on tasks and has little concern for people
c. Leaders high in initiating structure do not set deadlines or make individual task assignments
d. Employee-centered leader behavior focuses on people and the quality of the social system.

22. The idea that "communication is a process of adjustment" means that

a. People have to learn each other's meanings for words, as well as their nonverbal behaviors
during communication.
b. people will adapt to others' attitudes and speech while communicating.
c. Both the content and relational dimensions of a message can change during communication.
d. People usually engage in complementary transactions during communication.

23. Which of the following is not a source of individual resistance to change?

a. Habit c. Fear of the unknown
b. Security d. Structural inertia

24. Which of the following statement best meaning “Unity of Command?”

a. Each employee should receive orders from a number of superiors
b. Each employee should receive orders from one superior only
c. Each employee should receive orders from Board of Directors
d. Each employee should receive orders from subordinates

25. If an organization used an outside consultant as opposed to an insider as change agent, the result
would probably be:
a. More cautious and thoughtful.
b. More reflective of the organization’s history and culture.
c. More objective.
d. Reflective of the fact that change agents must live with the consequences of their actions.

26. The following tests measure an individual’s ability, choose which of these test measure’s the ability
to learn a given job, when adequate training is given and do not test the knowledge or proficiency
possessed by the individual?
a. Interest tests c. Situational tests
b. Achievement tests d. aptitude test

27. The extent to which a leader lets followers make decisions themselves rather than making the
decisions for them is focused on by _______________ leadership styles.
a. Laissez-faire and general c. Employee-oriented and job-centered
b. Participative and autocratic d. Laissez-faire and close

28. Select the CORRECT sequence of organization behavior modification process.

a. Identify, Measure, Analyze, Intervene and Evaluate
b. Analyze, Measure, Identify , Intervene and Evaluate
 c. Identify, Measure, Intervene, Analyze and Evaluate
d. Both (b) and (c)

29. Which of the following factors influence perception?

a. Power, Affiliation and Motivation
b. Needs, Drives and Incentives
c. The Perceiver, the Target and the Situation
d. The Perceiver, the Risk Taking and the Incentives

30. This is concerned with the employee’s emotional attachment and involvement with the organization.
Identify which of the following represents organizational commitment?
a. Normative commitment
b. Continuance commitment
c. Affective commitment
d. Effective commitment

31. In which of the following, do attitudes provide a standard of reference which allows people to
understand and explain their environment?
a. Adjustment-function c. Value-expression function
b. Ego-defensive function d. Knowledge-function

32. Which of the following do you think are interrelated and inter-dependent?
a. Job satisfaction and productivity c. Job specification and productivity
b. Job content and productivity d.Job description and productivity

33. Identify the best definition of planning.

a. An integrated process in which plans are formulated carried out and controlled.
b. Setting an organization’s objectives and the means of reaching them.
c. Devising ways of achieving the objectives of an organization.
d. The core activity of planners and planning departments.

34. Marketers must adopt a different approach while selling intangible products. Which of the following
combinations does truly represent intangible products?
a. Goods and ideas c. Goods and services
b. Goods and products d. Services and ideas

35. Which of the following statements justify the Contingency theories of leadership?
a. there is no single style of leadership appropriate to all situations.
b. there is a single style of leadership appropriate to all managers.
c. there is a single style of leadership appropriate to all situations.
d. none of the above.

36. Which of the following statements justify the trueth about the goal theory of motivation?
a. People with easier goals will perform better than people with difficult goals.
b. A person's level of commitment to a goal will not regulate the level of effort expended.
c. People with difficult goals will perform better than people with easier goals.
d. Research has shown that there is little support for the goal theory and its effects on motivation
with regard to the relationship between goal-setting and performance.

37. Company policy, administration, supervision, interpersonal relations, working conditions, and salary
are characterized as:
a. Achievement factors c. Motivating factors
b. Growth factors d. Hygiene factors
38. All but one of the following statements accurately describe aspects of levels and types of conflict in
organizations. Which statement does not?
a. Intraorganization conflict includes all types of conflict between organizations.
b. Interpersonal conflict is conflict between two or more people.
c. Intergroup conflict is conflict between two or more groups.
d. Intrapersonal conflict is conflict that occurs within a person.

39. The following are example of six important criteria of in recruiting people aside from:
a. Past Performance c. Personal Character
b. Personal Preference d. Psychological Profile\

40. According to MASLOW’S Hierarchy of needs theory, human needs are to be arranged in the
following hierarchy of importance,________________________
a. Physiological needs>social needs>safety needs>esteem needs > self actualisation needs
b. Physiological needs>safety needs>esteem needs>social needs > self actualisation needs
c. Safety needs>physiological needs>social needs>esteem needs > self actualisation needs
d. Physiological needs>safety needs>social needs>esteem needs > self actualisation

41. Which of the following employees in your opinion must be paid overtime?
a. A janitor who worked 30 hours during the workweek and was also paid for 12 hours of vacation
time
b. A vice president in charge of operations who worked 50 hours last week
c. A nonexempt employee who put in 45 hours last week
d. A dock worker who worked 40 hours, including 10 hours on Christmas

42. Operations can be classified according to their volume and variety of production as well as the degree
of variation & visibility . Which of the following operations would be classified as high volume , low
variety?
a. A front office bank c. a carpenter
b. A family doctor d. a fast food restaurant

43. Rosalinda started her own message network where she connects families from the local area to
different countries around the world. Which of the following best describes Rosalinda:
a. direct salesperson. c. wholesaler
b. franchiser. d. entrepreneur

44. In a business plan, the succession plan becomes more of a concern for bankers and investors:
a. when there are more than three children involved.
b. as the entrepreneur ages.
c. when the entrepreneur has no children.
d. if a family council exists.

45. You are the new owner of the company that originally builds by your father. Since, you are living in
different generation from your father, he gave you a task to developed a new objective for your
company, which of the following is an example of a company objective that you might be developed:
a. Improve the collection process c. Maintain the billing cycle
b. Maintain or increase market share d. Hold weekly sales meetings

46. If you are an entrepreneur, which of the following will you choose to acquire experience in an
international market before making a major commitment?
a. Merger c. Joint venture
b. Minority Interest d. Majority interest
 47. A small organization, operating in a market where creativity and innovation is important, has a leader
with a democratic leadership style. What impact will this leadership style have on the employees?
a. Staff comply with set procedures
b. Staff are closely supervised
c. Staff will receive fringe benefits
d. Staff morale will be higher

48. Jeffrey, a newbie to a business world is starting a new business, and he has formed relationships with
several successful local business owners. If you are Jeffrey which of the following is the best way to
leverage these relationships to help his business succeed:
a. Gaining inside marketing information
b. Persistently asking those business owners
to invest in his company
c. Attending trade shows and conferences to make new connections
d. Sharing those businesses' content on social media

49. Angelo wants to start a home-based Jersey (for basketball enthusiast) printing business. Which do you
think of the following are the most critical equipment and supplies that Angelo will need to get his
business up and running?
a. Cloth, thread, and display cases
b. Printing machine, display cases, and Cloth
c. Artwork, Cloth, and thread
d. Cloth, printing machine, and artwork

PREPARED BY : Freddbel L. Cubillas

Subject Teacher

NOTED AND CHECKED BY: Omar F. Antalan

School Head