Drive Test Engineer - V2.0 - ENG - FG - TEL-Q6211 - PMKVY

Facilitator Guide
Sector
Telecom Drive Test
Engineer
Sub-Sector
Network Managed Services
Occupa�on
Network Ppera�on and Maintenance
Reference ID: TEL/Q6211, Version 2.0

NSQF level: 5 Scan/Click this QR Code
to access eBook
This book is sponsored by
Telecom Sector Skill Council of India
Estel House, 3rd Floor, Plot No:- 126, Sector 44
Gurugram, Haryana 122003
Phone: 0124-2222222
Email: tssc@tsscindia.com
Web: www.tsscindia.com
All Rights Reserved © 2022

First Edition, December 2022
Printed in India
Copyright © 2022
Under Creative Commons License: CC-BY -SA
Attribution-ShareAlike: CC BY-SA
Disclaimer
The information contained herein has been obtained from sources reliable to Telecom Sector Skill Council of India.
Telecom Sector Skill Council of India disclaims all warranties to the accuracy, completeness or adequacy of such
information. Telecom Sector Skill Council of India shall have no liability for errors, omissions, or inadequacies, in
the information contained herein, or for interpretations thereof. Every effort has been made to trace the owners
of the copyright material included in the book. The publishers would be grateful for any omissions brought to their
notice for acknowledgements in future editions of the book. No entity in Telecom Sector Skill Council of India shall
be responsible for any loss whatsoever, sustained by any person who relies on this material.
ii
Skilling is building a be�er India.
If we have to move India towards
development then Skill Development
should be our mission.
Shri Narendra Modi

Prime Minister of India
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Facilitator Guide
iv
Acknowledgements
The Telecom Sector Skill Council (TSSC) would like to thank all the individuals and institutions who
contributed in various ways towards the preparation of this facilitator guide. The guide could not have
been completed without their active contribution. Special gratitude is extended to those who collaborated
during the development of the different modules in the facilitator guide. Wholehearted appreciation is also
extended to all who provided peer review for these modules.
The preparation of this guide would not have been possible without the telecom industry’s support. Industry
feedback has been extremely beneficial since inception to conclusion, and it is with the industry’s guidance
that we have tried to bridge the existing skill gaps in the industry. This facilitator guide is dedicated to the
aspiring youth, who desire to achieve special skills that will be a lifelong asset for their future endeavours.
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Facilitator Guide
About this Guide

The facilitator guide (FG) for Drive Test Engineer is primarily designed to facilitate skill development and
training of people, who want to become professional Drive Test Engineers in various stores. The facilitator
guide is aligned to the Qualification Pack (QP) and the National Occupational Standards (NOS) as drafted by
the Sector Skill Council (TSSC) and ratified by National Skill Development Corporation (NSDC).
It includes the following National Occupational Standards (NOSs)-
1. TEL/N6237 – Tower site verification and preparation for drive test
2. TEL/N6238 – Tower site performance measurement and parameter recording
3. TEL/N6239 – Tower site data analysis and reporting
4. TEL/N6240 – Tower Site Optimization and troubleshooting
5. TEL/N9103 – Implement effective interaction between team members and customers
6. TEL/N9104 – Manage work and safety at workplace
7. DGT/VSQ/N0102: Employability Skills (60 Hours)
Post this training, the participants will be able to perform tasks as professional Drive Test Engineer. We hope
that this Facilitator Guide provides a sound learning support to our young friends to build a lucrative career
in the Telecom Skill Sector of our country.
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Drive Test Engineer
Table of Contents
S. No. Modules and Units Page No
1. Role and Responsibilities of a Drive Test Engineer 1
Unit 1.1 - Introduction to the Telecom Tower Industry 3
Unit 1.2 - Fundamentals of GSM/UMTS/LTE Architecture 6
Unit 1.3 - Types of Channels in GSM/UMTS/LTE 9
Unit 1.4 - Examine Parameters Common to 2G/3G/4G 12
Unit 1.5 - Spectrum Allocation and Its Functions 14
2. Tower Site Verification and Preparation for Drive Test (TEL/N6237) 17
Unit 2.1 - Types of Telecom Towers 19
Unit 2.2 - Verification of Tower Parameters 22
Unit 2.3 - Passive Network Components/Equipment 25
Unit 2.4 - Drive Test Equipment and Tools 27
3. Tower Site Performance Measurement and Parameter Recording (TEL/N6238) 31
Unit 3.1 - Pre-requisites for Drive Test (TEMS) 33
Unit 3.2 - Conduct Drive Test 36
Unit 3.3 - Record Faults on Sites Visited 38
Unit 3.4 - Perform Handover Drive Procedure and Benchmark Test 40
4. Tower Site Data Analysis and Reporting (TEL/N6239) 45
Unit 4.1 - Perform Tower Site Data Analysis 47
Unit 4.2 - TEMS Software for Site Data Analysis 50
5. Tower Site Optimization and Troubleshooting (TEL/N6240) 53
Unit 5.1 - Basic Troubleshooting Techniques 55
Unit 5.2 - Evaluate Parameters from NOC and Implement Corrective Actions 57
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Facilitator Guide
S. No. Modules and Units Page No
6. Communication and Interpersonal Skills (TEL/N9103) 61
Unit 6.1 - Personal Hygiene and Dress Code 63
Unit 6.2 - Importance of Effective Communication and Interpersonal skills 65
Unit 6.3 - Gender and PWD Sensitisation 67
Unit 6.4 - Work Ethics and Team Goals 69
7. Manage Work, Resources and Safety at Workplace (TEL/N9104) 73
Unit 7.1 - Workplace Health & Safety 75
Unit 7.2 - Importance of Safe Working Practices 77
Unit 7.3 - Optimal Utilisation of Resources 80
Unit 7.4 - Waste Management 82
8. Annexures 85
Annexure I: Training Delivery Plan 86
Annexure II: Assessment Criteria 100
Annexure III: List of QR Codes Used in PHB 104
viii
1. Role and Responsibilities
of a Drive Test Engineer
Unit 1.1 - Introduction to the Telecom Tower Industry
Unit 1.2 - Fundamentals of GSM/UMTS/LTE Architecture
Unit 1.3 - Types of Channels in GSM/UMTS/LTE
Unit 1.4 - Examine Parameters Common to 2G/3G/4G
Unit 1.5 - Spectrum Allocation and Its Functions
Facilitator Guide
Key Learning Outcomes
By the end of this module, the trainees will be able to:

1. Outline the current situation of the Indian telecom industry and its growth
2. Evaluate the expansion of the telecom tower industry in India
3. Distinguish various segments of the telecom sector, i.e., passive infra and active networks
4. Analyse the fundamentals of Global System for Mobile (GSM), Universal Mobile
5. Telecommunication Service (UMTS) and Long-Term Evolution (LTE)
6. Illustrate different technologies based on architecture – 2G GSM, 3G, 4G/VoLTE network
7. Classify the various logic channels in the active networks
8. Explain the call flow process in 2G and 3G
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Drive Test Engineer
Unit 1.1: Introduction to the Telecom Tower Industry
Unit Objectives
By the end of this unit, the trainees will be able to:
1. Discuss about the current scenario of the Indian telecom industry
2. Analyse the growth of the telecom tower industry in India
Resources to be Used
Participant handbook, pencil, pen, notebook, whiteboard, markers, computer/laptop, overhead projector,
laser pointer, etc.
Note
This is the first session of the training program. Introduce yourself, the objective of the program and its
purpose in detail. Welcome the trainees cordially to the session. Explain the background, the duration of
the assessment and how the program will help them get a job to ensure the participants understand how
their entire month will be structured and how they will benefit from the course.
Explain that you are going to ease the situation by playing a game. This game is meant to break the ice
between everyone and get the trainees interested in the class.
Say
Good morning everyone, and a very warm welcome to this training program on “Drive Test Engineer.”
Do
• Start by welcoming all the participants to the training program and conveying a message of
encouragement
• Thank all the participants for joining and being a part of this training program
• Introduce yourself briefly to participants, your name and background, and your role in the training
program
• Explain the rules of the game you are going to play as an “Ice Breaker.”
3
Facilitator Guide
Note
• Please ensure that while introducing yourself, you share at least one piece of personal information, such
as your hobbies, likes, dislikes etc., with the participants. This will facilitate participation and exchange
in many ways.
• Take a keen interest in understanding the needs and aspirations of the participants before actually
conducting the training
Say
Before we start the training, let us spend some time introducing ourselves and knowing each other. We
shall play a game.
Each of us will tell the class their name, hometown, hobbies and special quality about themselves, starting
with the 1st letter of their name. I will start with mine.
Activity
• Arrange all the trainees in a semi-circle/circle.
• Say your name aloud and start playing the game with your name.
• Say, “Now, each of one you shall continue with the game with your names till the last person in the
circle/ semi-circle participates”.
• Listen to and watch the trainees while they play the game.
• Ask questions and clarify if you are unable to understand or hear a trainee.
Remember to:
• Discourage any queries related to one’s financial status, gender orientation or religious bias during the
game
• Try recognising each trainee by their name because it is not recommended for a trainer to ask the name
of a trainee during every interaction
Activity Duration Resources used
Ice Breaker 60 minutes NA
Say
Did you all enjoy this activity?
I hope you all had a good time during this icebreaker session. Now that we are all well acquainted with each
other, let us start by discussing about the telecom sector in India.
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Drive Test Engineer
Elaborate
In this session, we will discuss the following points:
• Introduction to the telecom industry in India
• Telecom tower industry in India
ᴑ Roles of tower companies
ᴑ Major tower companies in India
Say
Let us participate in an activity to explore the unit a little more.
Activity
• Conduct a group discussion on the current scenario of the telecom industry in India
• Also, ask the trainees to predict future innovations and technical advancements in the telecom sector
• Each group will note the curtail points in the notebook
• Ask if they have any questions related to what they have talked about so far
• Close the discussion by summarising key points
Activity Duration (in mins) Resources used
Pen, notebook, participant handbook, laptop, projector,
Group Discussion 45 minutes
microphone (if required), whiteboard, markers, etc.
Do
• Ensure all the trainees participate in the activity
• Jot down the crucial points on the whiteboard as the trainees speak
• Maintain a friendly atmosphere in the class during the activity
Notes for Facilitation

• Ask the participants if they have any questions
• Encourage peer learning in the class
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Facilitator Guide
Unit 1.2: Fundamentals of GSM/UMTS/LTE Architecture
Unit Objectives
1. Identify various segments of the telecom sector, i.e., passive infra and active networks
2. Discuss about different mobile networks and technologies
3. Explain the fundamentals of GSM
4. Identify the components of a network architecture of UMTS
5. Explain the basics of LTE
Participant handbook, pencil, pen, notebook, whiteboard, markers, laptop/computer, overhead projector,
laser pointer, etc.
Note
In this unit, we will discuss the fundamentals of GSM/UMTS/LTE architecture.
Say
Good morning and welcome back to this training program, “Drive Test Engineer”. Today we shall discuss
about the fundamentals of GSM/UMTS/LTE architecture.
Ask
Ask the participants the following questions:
• What are active and passive network components?
Write down the participants’ answers on a whiteboard/flipchart. Take appropriate cues from the answers
and start teaching the lesson.
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Drive Test Engineer
Elaborate
• Passive Infra and Active Network
• Different Mobile Networks and their Technologies
• Generations of Mobile Networks
ᴑ First Generation (1G)
ᴑ Second Generation (2G)
ᴑ Third Generation (3G)
ᴑ Fourth Generation (4G)
ᴑ Fifth Generation (5G)
• GSM Overview
ᴑ GSM Architecture
ᴑ Mobile Station
ᴑ SIM
ᴑ Base Station Subsystem (B.S.S.)
ᴑ Base Transceiver Station (B.T.S.)
ᴑ Base Station Controller (B.S.C.)
ᴑ Network Switching Subsystem (N.S.S.)
ᴑ Mobile Switching Centre (M.S.C.)
ᴑ Home Location Register (H.L.R.)
ᴑ Visitor Location Register (V.L.R.)
ᴑ Authentication Centre (A.U.C.)
ᴑ Equipment Identity Register (EIR)
ᴑ Operation Support Subsystem (O.S.S.)
• UMTS (Universal Mobile Telecommunications Service)
ᴑ Radio Network Control
• LTE (Long-Term Evolution)
• VoLTE (voice over LTE)
ᴑ Universal Integrated Circuit (UICC)
ᴑ S.I.P. User Agent (SIP-UA)
ᴑ PGW and SGW
Say
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Facilitator Guide
Activity
• Divide the class into two groups
• Provide each group with chart paper and other required resources
• Ask each group to prepare a chart paper presentation on the structure of a GSM network
• After the groups complete their work, collect all the charts and evaluate them

Pen, notebook, participant handbook, whiteboard, maker,
Chart paper activity 60 minutes laptop, overhead projector, chart paper, pencil, sketch
pens, ruler, eraser, etc.
Do
• Share your inputs and insight to encourage the trainees
• Ensure that all trainees participate in the activity

• Use video references from different sources for a better explanation
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Drive Test Engineer
Unit 1.3: Types of Channels in GSM/UMTS/LTE
Unit Objectives
1. List the type of channels in GSM/UMTS/LTE
2. Identify physical and logical channels
laser pointer, etc.
Note
In this unit, we will discuss about types of Channels in GSM/UMTS/LTE.
Say
Good morning and welcome back to this training program, “Drive Test Engineer”. Today we shall learn
about the types of Channels in GSM/UMTS/LTE.
Ask
• What is a GSM network?
Elaborate
• GSM channel classification
ᴑ Physical channel
ᴑ Logical channel
• GSM traffic channels
ᴑ Full-rate speech (TCH/FS)
ᴑ Half-rate speech (TCH/HS)
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Facilitator Guide
• Basic logic channels during call setup

• GSM channel mapping
• Channel classification in UMTS
ᴑ UMTS Logical Channels
ᴑ UMTS Transport Channels
ᴑ UMTS Physical Channels
• Channels in LTE
• LTE physical channels
ᴑ Downlink
♦ Physical Broadcast Channel (PBCH)
♦ Physical Control Format Indicator Channel (PCFICH)
♦ Physical Downlink Control Channel (PDCCH)
♦ Physical Hybrid A.R.Q. Indicator Channel (PHICH)
ᴑ Uplink
♦ Physical Uplink Control Channel (PUCCH)
♦ Physical Uplink Shared Channel (PUSCH)
♦ Physical Random-Access Channel (PRACH)
• LTE logical channels
ᴑ Control channels
♦ Dedicated Traffic Channel (DTCH)
♦ Multicast Traffic Channel (MTCH)
• LTE transport channels
ᴑ Downlink
♦ Broadcast Channel (B.C.H.)
♦ Downlink Shared Channel (DL-SCH)
♦ Paging Channel (P.C.H.)
♦ Multicast Channel (M.C.H.)
ᴑ Uplink
♦ Uplink Shared Channel (UL-SCH)
♦ Random Access Channel (RACH)
Say
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Drive Test Engineer
Activity
• Ask each group to prepare a chart paper presentation on the classification of logical channels
• The students can use both texts as well as hand-drawn diagrams to represent their answers

Participant Handbook, Pen, Notebook, Chart paper, Sketch
Chart paper activity 45 minutes
pens, pencil, ruler, scissors, eraser, etc.
Do
• Guide the trainees throughout the activity
• Ensure that all trainees participate in the activity.

• Answer all the queries/doubts raised by the trainees in the class
• Encourage other trainees to answer problems and boost peer learning in the class
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Facilitator Guide
Unit 1.4: Examine Parameters Common to 2G/3G/4G
Unit Objectives
1. Analyse the key site parameters
Participant handbook, pen, notebook, whiteboard, flipchart, markers, laptop, overhead projector, laser
pointer, etc.
Note
In this unit, we will discuss about examining parameters common to 2G/3G/4G.
Say
Good morning and welcome to this training program, “Drive Test Engineer”. Today we shall learn about
examining parameters common to 2G/3G/4G.
Ask
• What do you understand by network coverage?
• What do you think is the main reason for the call drop?
Elaborate
• Key Site Parameters
ᴑ Coverage analysis
ᴑ Overshooting/Pollution analysis
ᴑ Neighbouring site analysis
ᴑ Scrambling Code Optimisation
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Drive Test Engineer
• I.P. Network
• KPI Analysis
• Bit Error Rate (BER) and Frame Error rate (F.E.R.)
• Dropped Call Rate (D.C.R.)
• Designing KPIs
• Delay analysis
Say
Activity
• In this activity, you will give multiple topics to the trainees regarding 2G/3G/4G parameters
• Write the topics in paper chits and fold them
• Now ask the trainees to pick up a chit randomly
• Allow them two minutes to prepare for the topic and then ask them to speak about the topic for one
minute in front of the class
• Allow the audience to ask clarifying questions if any
• The trainee with a simple explanation but rich in content will be appreciated with accolades
Participant handbook, whiteboard, markers, pen,
Extempore 40 minutes
notebook, blank paper, pencil, ruler, scissors, etc.
Do
• Conduct a doubt clarification session if needed.
• Encourage the non-participating trainees to open up and speak

• Encourage other participants to answer it and encourage peer learning in the class
• Ensure the trainees answer the questions from the participant handbook
13
Facilitator Guide
Unit 1.5: Spectrum Allocation and Its Functions
Unit Objectives
1. Analyse the usage of spectrum in the telecom sector
2. Evaluate the spectrum management policy in India
laser pointer, etc.
Note
In this unit, we will discuss about spectrum allocation and its functions.
Say
Good morning and welcome back to this training program, “Drive Test Engineer”. Today we shall learn
about spectrum allocation and its functions.
Ask
• What is a frequency distribution?
• What is the difference between Multiplexer and De-Multiplexer?
Elaborate
• Spectrum Management
ᴑ Auction of spectrums
• Telecom Regulatory Authority of India (TRAI) review
• Transmission technologies
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Drive Test Engineer
ᴑ Time Division Multiplexing (TDM)

ᴑ Dense Wavelength Division Multiplexing (DWDM)
ᴑ Frequency Division Duplex (FDD)
ᴑ Time Division Duplex (TDD)
ᴑ Time-division multiple access (TDMA)
ᴑ Frequency Division Multiple Access (FDMA)
ᴑ Orthogonal Frequency Division Multiple Access (OFDMA)
ᴑ Single Carrier- Frequency Division Multiple Access (SC-FDMA)
Say
Activity
• Divide the class into small groups
• Conduct a quiz and ask questions related to the unit (various transmission technologies)
• Display all questions on the projector screen
• Display the correct answer after all groups have got their chances of answering a given question
• Ask a trainee to maintain the scores on the whiteboard

Participant handbook, pen, notebook, laptop/computer,
Quiz 45 minutes
overhead projector, whiteboard, markers, etc.
Do
• Jot down the crucial points on the whiteboard as the students speak
• Share your inputs and insight to encourage the students and add to what they talk about
• Ensure that all students participate in the class
• Ask a student to summarise what was discussed in the session
• Demonstrate enthusiasm for the subject matter, course and participant’s work

• Ask the trainees if they have any questions
• Encourage other trainees to answer it and encourage peer learning in the class
• Ask them to answer the questions given in the participant handbook
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Facilitator Guide
Answers to Exercises for PHB

MCQ
1. .d) All of the above
2. a) Active
3. c) Global System for Mobile Communication
4. a) Home Location Register (H.L.R.)
5. c) Time Division Multiple Access (TDMA)
Descriptive Question
1. 1.Refer UNIT 1.5: Spectrum Allocation and Its Functions
Topic - Time-division multiple access (TDMA)
2. Refer UNIT 1.4: Examine Parameters Common to 2G/3G/4G
Topic - Bit Error Rate (BER) and Frame Error rate (F.E.R.)
3. Refer UNIT 1.2: Fundamentals of GSM/UMTS/LTE Architecture
Topic - 1.2.3 GSM Overview
4. Refer UNIT 1.2: Fundamentals of GSM/UMTS/LTE Architecture
Topic - 1.2.1 Passive Infra and Active Network
5. Refer UNIT 1.4: Examine Parameters Common to 2G/3G/4G
Topic - 1.4.1 Key Site Parameters
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2. Tower Site Verification and
Preparation for Drive Test
Unit 2.1 - Types of Telecom Towers
Unit 2.2 - Verification of Tower Parameters
Unit 2.3 - Passive Network Components/Equipment
Unit 2.4 - Drive Test Equipment and Tools
TEL/N6237
Facilitator Guide

1. Identify various types of towers on site
2. Inspect the tower site
3. Identify the latitude and longitude of the site (Tower ID)
4. Evaluate the height, tilt and orientation of the antenna as per the given parameter
5. Analyse sector swap as per defined parameters
6. Demonstrate how to conduct EMF survey as per company norms
7. Analyse the Active and Passive Infrastructure on Tower Site
8. Identify the types of antennas and their radiation patterns
9. List the functions of drive test equipment.
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Drive Test Engineer
Unit 2.1: Types of Telecom Towers
Unit Objectives
1. Distinguish different types of telecom towers (GBT, RTT, Pole)
2. Explain the functions of different towers
Participant handbook, pen, pencil, notebook, whiteboard, markers, laptop/computer, overhead projector,
laser pointer, etc.
Note
In this unit, we will discuss types of telecom towers.
Say
Good morning and welcome back to this training program, “Drive Test Engineer”. In this session, we will
learn about types of telecom towers.
Ask
• What does a telecom tower do?
Elaborate
In this session, we will discuss the following point:
• Telecom towers
ᴑ Ground Based Tower (GBT)
ᴑ Rooftop Towers (RTT)
ᴑ Roof Top Pole (RTP)
ᴑ Coverage on Wheel (COW)
ᴑ Lattice towers
ᴑ Tubular Tower
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Facilitator Guide
Say
Let us participate in a group activity to explore the unit a little more.
Activity
• This is an individual activity
• Display pictures of different types of telecom towers using the projector
• Ask each trainee to identify the type of tower and note it down in the notebook
• After completing, ask random students to describe the significance of each of the types

Pen, notebook, participant handbook, whiteboard,
See and identify 30 minutes
markers, laptop/computer, overhead projector, etc.
Do
• Display the following pictures on the projector
Telecom Tower
1 2
3 4
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Drive Test Engineer

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Facilitator Guide
Unit 2.2: Verification of Tower Parameters
Unit Objectives
1. Identify the different types of antennas
2. Analyse the radiation pattern of the antennas
3. Explain the principle of directional antennas, sectorization, tilting (E/M), frequency bands, GSM
architecture
4. Identify the latitude and longitude of the site (Tower ID)
5. Evaluate the height, tilt and orientation of the antenna as per the given parameter
6. Analyse sector swap as per defined parameters
7. List EMF survey as per company norms
laser pointer, etc.
Note
In this unit, we will discuss about the verification of tower parameters.
Say
Good morning and welcome back to this training program on “Drive Test Engineer”. In this session, we will
discuss about the verification of tower parameters.
Ask
• What is an antenna?
• What do you understand by tower parameters?
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Drive Test Engineer
Elaborate
In this session, we will discuss the following point:
• Types of antennas
ᴑ Omnidirectional antenna
ᴑ Directional antenna
• Types of antennas based on R.F. energy
ᴑ Rectangular antenna
ᴑ Circular Antenna
ᴑ Cell Towers
• Principle of directional antennas
ᴑ Cell sectors
ᴑ oLatitude and longitude of the site
ᴑ oLatitude and longitude of telecom towers
• Effect of antenna tilt, direction, azimuth and height on performance
• Ascertain sector swap as per the defined parameters
• Perform E.M.F. survey as per the company norms
ᴑ Scope of work is based on the site layout
ᴑ Scope of work based on the photography
Say
Activity
• Divide the class into 4 groups
• Give each group a chart paper and other related accessories
• Now, ask each group to prepare a chart on “Types of Antenna and Their Radiation Pattern.”
• Each group will come up with chart papers which should include:
ᴑ Information
ᴑ Diagram/ Images
ᴑ Radiation pattern analysis
ᴑ Table of comparison between the radiation
• Each group will get an hour to prepare the presentation
• After an hour, collect the presentations and evaluate

Participant handbook, laptop, overhead projector, pen,
notebook, chart paper, pencil, ruler, sketch pen, etc.
23
Facilitator Guide
Do
• Ensure that all the trainees participate in the activity
• Provide constructive feedback to the trainees wherever necessary

• Encourage peer learning
• Answer all the doubts raised by the trainees in the class
• Discuss the proper communication technique during the activity
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Drive Test Engineer
Unit 2.3: Passive Network Components/Equipment
Unit Objectives
1. Identify the passive network components/equipment
2. Explain the functionalities of AMT (Amplifier Mount Transceiver) and passive infrastructure equipment
on site (e.g., DG, PIU, SMPS, Tower, Cables, shelter, etc.)
3. Discuss the advantages of the passive components
laser pointer, etc.
Note
In this unit, we will discuss about passive network components/equipment.
Say
discuss about passive network components/equipment
Ask
Ask the trainees the following questions:
• Is Diesel Generator a passive network component?
• What does an SMPS do?
Write down the trainees’ answers on the whiteboard/flipchart. Draw appropriate cues from the answers
Elaborate
• Passive infrastructure on the tower site
ᴑ DG (Distributed Generator or Diesel Generator or Digital Generator)
ᴑ PIU (POWER INTERFACE UNIT)
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Facilitator Guide
ᴑ SMPS (Switch Mode Power Supply)

ᴑ Tower
ᴑ Cable
ᴑ Shelter
• Advantages of passive infrastructure sharing
Say
Activity
• Conduct a quiz and ask questions related to the unit (passive network components)

Quiz 45 minutes
Do

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Drive Test Engineer
Unit 2.4: Drive Test Equipment and Tools
Unit Objectives
1. Demonstrate the use of various equipment/tools to measure/perform during the site audit
2. Explain the functioning of the measuring equipment
3. Install/configure drive test measurement and recording software.
laser pointer, etc.
Note
In this unit, we will discuss about drive test tools and equipment.
Say
discuss about drive test tools and equipment.
Ask
• What is a tilt meter?
• Which software is used to map the terrain before the drive test?
Elaborate
• Test and measuring equipment
ᴑ Magnetic Compass
ᴑ Handheld GPS
ᴑ Tilt Meter
ᴑ Digital Camera
27
Facilitator Guide
ᴑ Safety Kit
ᴑ Measuring Tape
• Drive Test Tools
ᴑ Laptop
ᴑ Charger/Portable Charger
ᴑ Data Cable
ᴑ TEMS Dongle
ᴑ Mobile Phone
• Drive test measurement and recording software
ᴑ MapInfo
ᴑ Mobile Communications Network Application (MCOM)
ᴑ Cell Planning Tools
ᴑ Drive Test Analysis Tool (GSM Only)
Say
Activity
• Divide the class into groups of two or more trainees each; the smaller the group, the better.
• Give each group a group worksheet and one (or more, if available) compass.
• Give students a few minutes to answer the first question. They should determine which direction the
needle is pointing on their compass.
• Then give them 5 minutes to take a bearing. When they are done, ask them to verify what they have
just done. (Note: Bearing is the direction of some object relative to them)
• Next, give trainees 5 minutes to find the bearing of the teacher.
• Have students compare their answers with other groups. If any answers are different from other groups,
ask them why.

Compass Activity: Participant handbook, laptop, overhead projector, pen,
60 minutes
Find the Teacher notebook, compass, notepad, blank paper, pens, etc.
Do
• Guide the trainees in identifying key points
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Drive Test Engineer

• Encourage peer learning
• Discuss the proper communication technique during the activity
29
Facilitator Guide

MCQ
1. a) Omnidirectional Antenna
2. b) Directional Antenna
3. b) Prime Meridian
4. b) ¼
5. d) All of the above
Answer the following:

1. Refer UNIT 2.4: Drive Test Equipment and Tools
Topic - 2.4.1 Test and Measuring Equipment
2. Refer UNIT 2.3: Passive Network Components/Equipment
Topic - 2.3.2 Advantages of Passive Infrastructure Sharing
3. Refer UNIT 2.3: Passive Network Components/Equipment
Topic - 2.3.1 Passive Infrastructure on Tower Site
4. Refer UNIT 2.2: Verification of Tower Parameters
Topic - 2.2.2 Principle of Directional Antennas
5. Refer UNIT 2.2: Verification of Tower Parameters
Topic - 2.2.2 Principle of Directional Antennas
30
3. Tower Site Performance
Measurement and
Parameter Recording
Unit 3.1 - Pre-requisites for Drive Test (TEMS)
Unit 3.2 - Conduct Drive Test
Unit 3.3 - Record Faults on Sites Visited
Unit 3.4 - Perform Handover Drive Procedure and Benchmark Test
TEL/N6238
Facilitator Guide

1. Demonstrate how to plan area, routes & schedule for conducting drive test
2. Perform drive test on tower site
3. Conduct fault identification and rectification
4. Analyse the clockwise and anti-clockwise handover drive procedure
5. Record and evaluate the parameters captured during the drive test
32
Drive Test Engineer
Unit 3.1: Pre-requisites for Drive Test (TEMS)
Unit Objectives
1. Illustrate the basics of the drive test
2. Identify the appropriate setting and tools required to perform the drive test
3. Identify all the parameters related to 2G drive test
4. Identify all the parameters related to 3G and 4G drive test
5. Describe the use of multiplexer
Participant Handbook, Pen, Pencil, Note pad, Whiteboard, Markers, Laptop, Overhead Projector, Laser
pointer, etc.
Note
In this unit, we will discuss about the pre-requisites for drive test.
Say
discuss about the pre-requisites for drive test.
Ask
• What is a Drive Test?
• What parameters are checked in a drive test?
Elaborate
• Drive test procedure
ᴑ Important terms related to drive test
• Active network equipment
33
Facilitator Guide
• Nodes
ᴑ NodeB
ᴑ eNodeB
• 2G Parameters
ᴑ Rx Level
ᴑ EIRP
ᴑ Path Loss
ᴑ Carrier over Interference ratio (C/I)
ᴑ Speech Quality (SQI)
• 3G Parameters
ᴑ Received Signal Code Power (RSCP)
ᴑ Ec/No
♦ Factors that can affect Ec/ No
• 4G Parameters
ᴑ Reference Signal Receiver Power (RSRP)
ᴑ Reference Signal Receive Quality (RSRQ)
ᴑ Signal to Noise Ratio (SINR or S/N)
ᴑ Physical Cell Id (PCI)
ᴑ Uplink (UL) / Downlink (DL) throughput
ᴑ MO/MT
ᴑ AT/DT
ᴑ Ping testing
• Multiplexer (MuX)
Say
Activity
• Conduct a quiz and ask questions related to this unit

Quiz 45 minutes
34
Drive Test Engineer
Do

35
Facilitator Guide
Unit 3.2: Conduct Drive Test
Unit Objectives
1. Analyse the route of the site for the drive test
2. Demonstrate the process of generating a performance report (log file) based on the drive test
Participant handbook, pen, writing pad, whiteboard, markers, laptop/computer, overhead projector, laser
pointer, etc.
Note
In this unit, we will discuss about conducting drive test.
Say
discuss about conducting drive test.
Ask
• Why is drive test conducted?
• What is handover failure?
Elaborate
• Planning Route and schedule
ᴑ When to conduct a drive test?
• Construction of drive test log file
ᴑ Essential laptop configuration required for drive test
♦ Power Management
36
Drive Test Engineer
♦ Virtual Memory
• Aspects documented in a drive test log file
ᴑ Dropped calls
ᴑ Blocked calls
ᴑ Handover failures
ᴑ Clockwise and anti-clockwise handover drive
• Generate performance report
Say
Activity
• Conduct a group discussion on essential laptop configuration required for drive test
• Ask the participants what they have learnt from this exercise
• Encourage the trainees to note down important points cited during the group discussion
• Close the discussion by summarising key take aways

Group discussion 30 minutes
overhead projector, microphone (if needed), etc.
Do
• Maintain a cordial and positive environment in the classroom
• Discuss proper communication techniques in group discussion

• Encourage participants to ask relevant questions
• Ensure that all the trainees answer every question listed in the participant handbook
37
Facilitator Guide
Unit 3.3: Record Faults on Sites Visited
Unit Objectives
1. Analyse the process of recording faults and taking corrective actions
2. List the methods of filling in a drive test report template
3. Evaluate the process of generating the performance report
Participant handbook, pen, pencil, notepad, whiteboard, markers, laptop/computer, overhead projector,
laser pointer, etc.
Note
In this unit, we will discuss the process of recording faults on sites visited
Say
Good morning and welcome back to this training program on “Drive Test Engineer.” In this session, we will
discuss about recording faults on sites visited.
Ask
• What do you understand by faults in a network?
Elaborate
• Record faults
ᴑ Purpose of technical documentation
ᴑ Technical documentation (Drive Test Report)
38
Drive Test Engineer
Say
Activity
• Conduct a group discussion on the need to document faults at the tower site

Do
• Maintain a friendly and positive environment in the classroom

39
Facilitator Guide
Unit 3.4: Perform Handover Drive Procedure and Benchmark Test
Unit Objectives
1. Analyse the clockwise and anti-clockwise handover drive procedure
2. Identify the nature of the fault
3. Evaluate the value of coordination with other technicians
4. Analyse the reasons behind the issues
5. Evaluate the drive test procedures
6. Discuss the significance of the drive test
Participant Handbook, Pen, pencil, notepad, Whiteboard, Markers, Laptop/Computer, Overhead projector,
Laser pointer, etc.
Note
In this unit, we will learn how to perform the handover drive procedure and benchmark test
Say
learn how to perform the handover drive procedure and benchmark test.
Ask
• What is a benchmark test?
40
Drive Test Engineer
Elaborate
• Perform handover drive procedure
ᴑ Identify the nature of the fault
ᴑ Call drop
ᴑ Blocked call
• Possible reasons for call drop, handover failures and blocked calls
ᴑ Poor Network Coverage
♦ Underdeveloped tower infrastructure
♦ Improper network setting/ planning
♦ Lack of optimisation of the network
ᴑ Overloaded cell towers
ᴑ Change in the cityscape
ᴑ Technical glitches
• Undertake/coordinate root cause analysis
• Perform benchmark test
• KPIs analysed in network benchmarking
ᴑ Voice services
♦ Packet Data Protocol (PDP) context Activation/Deactivation
♦ Radio Link Control (RLC) Throughput Uplink/Downlink
♦ Data Latency
♦ Successful connection rate to the Internet
♦ Maintaining an Internet session
♦ The Holding Time of session
♦ Average settlement period of an Internet connection
♦ Failure rate of an FTP connection
ᴑ Data services
♦ Packet Data Protocol(PDP) context Activation/Deactivation
♦ Radio Link Control (RLC) Throughput Uplink/Downlink
♦ Data Latency
♦ Successful connection rate to the Internet
♦ Maintaining an Internet session
♦ The Holding time of the session
♦ Average settlement period of an Internet connection
♦ Failure rate of an FTP connection
• Cluster optimisation test
ᴑ Test entrance criteria
41
Facilitator Guide
Say
Activity
• Conduct a group discussion on the possible reasons for call drop

Do
• Maintain a friendly and positive environment in the classroom

• Ensure that all the trainees participate in the group discussion
42
Drive Test Engineer

MCQ
2. a) Carrier over Interference ratio (C/I)
3. b) Multiplexers
4. c) Base Transceiver Station
5. a) 0.5

1. Refer UNIT 3.2: Conduct Drive Test
Topic - 3.2.1 Planning Route and Schedule
2. Refer UNIT 3.1: Pre-requisites for Drive Test (TEMS)
Topic - 3.1.1 Drive Test Procedure
Topic - 3.1.2 2G Parameters
Topic - 3.1.3 3G Parameters
5. Refer UNIT 3.4: Perform Handover Drive Procedure and Benchmark Test
Topic - 3.4.1 Perform Handover Drive Procedure
43
Facilitator Guide
44
4. Tower Site Data
Analysis and Reporting
Unit 4.1 - Perform Tower Site Data Analysis
Unit 4.2 - TEMS Software for Site Data Analysis
TEL/N6239
Facilitator Guide

1. Analyse the tower site report generated by the drive test tool
2. List the network parameter checks
3. Identify the features of TEMS software
4. Demonstrate how to use TEMS software for drive testing
46
Drive Test Engineer
Unit 4.1: Perform Tower Site Data Analysis
Unit Objectives
1. Explain the concept of tracking, monitoring and measuring self-performance trends
2. Describe the process related to churn, collection and bad debt recovery.
Participant handbook, pen, pencil, notepad, whiteboard, flipchart, markers, laptop, overhead projector,
laser pointer, etc.
Note
In this unit, we will discuss how to perform tower site data analysis.
Say
discuss how to perform tower site data analysis.
Ask
• What do you understand by tower site?
• What are the performance parameters?
• What is the Bit Error Rate?
Elaborate
• Tower site data analysis
• Tower site data parameters
ᴑ Rx Level
ᴑ Rx Quality
47
Facilitator Guide
ᴑ Frame Error Rate (FER)

ᴑ Bit Error Rate (BER)
ᴑ Speech Quality Index (SQI)
ᴑ C/I
ᴑ MS Power Control Level
ᴑ Discontinuous Transmission (DTX)
ᴑ Timing Advance (TA)
ᴑ Radio Link Timeout Counter
ᴑ MAIO
ᴑ BCCH
ᴑ BSIC
ᴑ CGI
ᴑ HSN
ᴑ Hopping Frequency
ᴑ Band
ᴑ Ciphering Algorithm
• Network parameter checks
ᴑ BTS
ᴑ NODE B, eNODE B (eNB) and G NODE B
ᴑ Transmit power
ᴑ Frequency hopping
♦ Type 1 PUSCH Hopping
♦ Type 2 PUSCH Hopping
• 4G/VOLTE Parameters
ᴑ Reference Signal Receiver Power (RSRP)
ᴑ Reference Signal Receive Quality (RSRQ)
ᴑ Signal to Noise Ratio (SINR)
ᴑ Physical Cell Id (PCI)
ᴑ MO/MT
ᴑ UL/DL throughput
ᴑ T1/ E1
ᴑ Ping Test
Say
Let us participate in a role-play to understand the grievance handling
48
Drive Test Engineer
Activity
• Ask each group to prepare a chart paper presentation on MO/MT
• The students can use both texts as well as hand-drawn diagrams to represent their answers

Participant Handbook, Pen, Notebook, Chart paper, Sketch
pens, pencil, ruler, scissors, eraser, etc.
Do
• Ensure that all trainees participate in the activity.

49
Facilitator Guide
Unit 4.2: TEMS Software for Site Data Analysis
Unit Objectives
1. Explain the concept of tracking, monitoring and measuring self-performance trends
2. Describe the process related to churn, collection and bad debt recovery.
Participant handbook, pen, pencil, notepad, whiteboard, flipchart, markers, laptop, overhead projector,
laser pointer, etc.
Note
In this unit, we will discuss about TEMS Software for site data analysis.
Say
discuss about TEMS Software for site data analysis.
Ask
• What is Test Mobile System (TEMS)?
• What is TEMS Pocket?
Elaborate
• Test Mobile System (TEMS)
ᴑ Workspace Configuration
ᴑ Generating performance report
ᴑ Create Geoset
ᴑ Drive Testing with TEMS
• TEMS Pocket
50
Drive Test Engineer
Say
Let us participate in a role-play to understand the grievance handling
Practical
• Divide the class into groups consisting of 10 trainees each
• Provide each group with a handset installed with TEMS Pocket software
• Now ask them to scan the network and share the details of the indoor coverage
• Ask them to note down their observation in the notebook

Pen, notebook, participant handbook, whiteboard,
Practical - TEMS
60 minutes markers, laptop/computer, overhead projector, handset
Pocket
with TEMS pocket installed, etc.
Do
• Provide each trainee with constructive feedback

• Answer all the questions/doubts raised by the trainees in the class
• Encourage other trainees to answer queries/questions and boost peer learning in the class
• Ensure that each activity meets the session objectives
51
Facilitator Guide

Multiple Choice Questions
1. a) Ping test
2. b) Type 2
3. a) decibel-milliwatt
4. b) Mobile Originated (MO)
5. b) -3 to -19.5 dB

1. Refer UNIT 4.1: Perform Tower Site Data Analysis
Topic - 4.1.2 Network Parameter Checks
Topic - 4.1.3 4G/VOLTE Parameters
5. Refer UNIT 4.2: TEMS Software for Site Data Analysis
Topic – 4.2.1 Test Mobile System (TEMS)
52
5. Tower Site Optimization
and Troubleshooting
Unit 5.1 - Basic Troubleshooting Techniques
Unit 5.2 - Evaluate Parameters from NOC and Implement Corrective Actions
TEL/N6240
Facilitator Guide

1. Perform troubleshooting of basic laptop, mobile and data card problems
2. Conduct basic troubleshooting of GPS related problems
3. Evaluate the NOC parameters
4. Analyse the method of optimising tower performance
5. Demonstrate the implementation of corrective actions based on cell performances
54
Drive Test Engineer
Unit 5.1: Basic Troubleshooting Techniques
Unit Objectives
1. Demonstrate the process to troubleshoot Laptops, GPS, Mobile Phones, Software, Dongle
laser pointer, etc.
Note
In this unit, we will discuss about basic troubleshooting techniques.
Say
Good morning and welcome back to this training program, “Drive Test Engineer”. Today we will discuss
about basic troubleshooting techniques.
Ask
• What do you understand by troubleshooting?
Elaborate
• Troubleshooting
• Common laptop problems, their symptoms and solutions
• Common mobile phone problems, their symptoms and solutions
• Common data card problems, their symptoms and solutions
55
Facilitator Guide
Say
Let us participate in a group discussion to understand this unit better
Activity
• The activity will be in the form of a simple discussion on common laptop and mobile phone issues and
their troubleshooting
• Ask the trainees to prepare a checklist which should be adhered to for the troubleshooting
• Ask random trainees to demonstrate the troubleshooting steps
• Allocate marks based on the performance of each trainee
• Conclude the activity by summarising key takeaways

Participant handbook, whiteboard, notebook, pen, pencil,
Practice session-
60 minutes marker, laptop/computer, overhead projector mobile
based activity
handset, etc.
Do
• Conduct a doubt clarification session, if needed
• Share your inputs and insight to encourage the trainees and add to what they talk about
• Ensure that all trainees participate in the class

• Encourage other participants to answer
• Answer all the doubts to the participants
56
Drive Test Engineer
Unit 5.2: Evaluate Parameters from NOC and Implement

Corrective Actions
Unit Objectives
1. Examine the site optimisation parameters at the antenna end
2. Evaluate the NOC parameters
3. Analyse the method of optimising tower performance
4. Demonstrate the implementation of corrective actions based on cell performances.
laser pointer, etc.
Note
In this unit, we will discuss about recording customer queries and complaints.
Say
Good morning and welcome back to this training program, “Drive Test Engineer”. Today we will learn how
to evaluate parameters from NOC and implement corrective actions.
Ask
• What do you understand by the term ‘optimisation’?
• Will optimising tower site parameters have any effect on the tower performance?
Elaborate
• Tower site optimisation methods
ᴑ Optimisation Techniques
57
Facilitator Guide
• Antenna parameters adjustment for tower site optimisation

ᴑ Adjust the direction angles of antennas
ᴑ Adjust downtilt angles of antennas
♦ Mechanical Tilt
♦ Electrical Tilt
ᴑ Adjust antenna heights
• Network Operations Centre (NOC)
• Factors affecting signal propagation
ᴑ Effects of obstructions
ᴑ Mitigating techniques
Say
Let us participate in an activity to understand this unit better.
Activity
• ass into small groups
• Conduct a quiz and ask questions related to the unit

Quiz 45 minutes
Do
58
Drive Test Engineer

59
Facilitator Guide

2. a) Coverage radius
3. a) Mechanical tilt

1. Refer UNIT 5.1: Basic Troubleshooting Techniques
Topic - 5.1.1 Troubleshooting
2. Refer UNIT 5.1: Basic Troubleshooting Techniques
Topic - 5.1.1 Troubleshooting
3. Refer UNIT 5.2: Evaluate Parameters from NOC and Implement Corrective Actions
Topic - 5.2.1 Tower Site Optimization Methods
Topic - 5.2.2 Antenna Parameters Adjustment for Tower Site Optimization
Topic - 5.2.2 Antenna Parameters Adjustment for Tower Site Optimization
60
6. Communication and
Interpersonal Skills
Unit 6.1 - Personal Hygiene and Dress Code
Unit 6.2 - Importance of Effective Communication and Interpersonal skills
Unit 6.3 - Gender and PWD Sensitisation
Unit 6.4 - Work Ethics and Team Goals
TEL/N9103
Facilitator Guide

1. List organisational guidelines for dress code, time schedules, language and other soft skill aspects
2. Explain the importance of effective communication and interpersonal skills
3. Demonstrate appropriate communication skills and etiquette while interacting with others.
4. Discuss the common reasons for interpersonal conflicts and ways of managing them effectively
5. Discuss the need for implementing standards, guidelines and practices regarding gender sensitivity
6. Explain the work ethics, workplace etiquette, standards and guidelines to make communication inclusive
for all genders and PwD.
7. List the health and safety requirements mandatory and recommended at the workplace for persons
with disability
8. Describe the process of recruiting people with disability for a specific job
9. Demonstrate appropriate behaviour towards all genders and differently-abled people
10. Demonstrate appropriate behaviour towards all genders and differently-abled people
11. Illustrate the importance of team goals over individual goals.
62
Drive Test Engineer
Unit 6.1: Personal Hygiene and Dress Code
Unit Objectives
1. List the organisation guidelines for personal hygiene and dress code
laser pointer, etc.
Note
In this unit, we will discuss about personal hygiene and dress code
Say
Good morning and welcome back to this training program, “Drive Test Engineer”. Today we will learn about
personal hygiene and dress code.
Ask
• What do you understand by personal hygiene?
Elaborate
• Personal hygiene and grooming
ᴑ Appearance
ᴑ Grooming Tips
♦ Be hygienic
♦ Dress according to the location
♦ Dress neatly
♦ Wear the right attitude
63
Facilitator Guide
♦ Do not smoke
♦ Proper body posture
• Specific uniform guidelines
Say
Let us participate in a group discussion to understand this unit better
Activity
• The activity will be in the form of a simple discussion on etiquette
• Ask the trainees to prepare a grooming checklist which should be adhered to by them
• Check whether or not the trainees adhere to the points mentioned in the checklist.
• Allocate marks based on the performance of each trainee
• Conclude the activity by summarising key takeaways
Practice session- Participant Handbook, Whiteboard, Notebook,

60 minutes
based activity Pen, Pencil, Marker, Laptop, etc.
Do
• Conduct a doubt clarification session, if needed
• Ensure that all trainees participate in the class

• Encourage other participants to answer
• Answer all the doubts of the participants
64
Drive Test Engineer
Unit 6.2: Importance of Effective Communication and

Interpersonal skills
Unit Objectives
1. Discuss about different methods of effective communication
2. Explain the importance of effective communication and interpersonal skills in the workplace
3. Identify the common reasons for interpersonal conflicts and ways to avoid them
4. Discuss ways to interact with the supervisor regarding escalations, reporting and receiving feedback
laser pointer, etc.
Note
In this unit, we will discuss about the importance of effective communication and interpersonal skills.
about the importance of effective communication and interpersonal skills.
Ask
• What is effective communication?
• How to resolve interpersonal conflicts?
Elaborate
• What is communication?
• Importance of effective communication
ᴑ Essentials of good communication
ᴑ Clarity in communication
65
Facilitator Guide
• Interpersonal conflicts
ᴑ Interpersonal conflicts at work
ᴑ Ways to avoid interpersonal conflicts at work
• Communicating with supervisors
ᴑ Escalating issues to the supervisor
ᴑ When to escalate an issue?
• Barriers to effective communication
Say
Let us participate in a mock call to understand this unit better.
Activity
• Hand out a piece of paper and a pen (or pencil) to each trainee
• Tell them you will give them verbal instructions on drawing an object, one step at a time
• For example, you might give them instructions like:
ᴑ Draw a square measuring 5 inches on each side
ᴑ Draw a circle within the square such that it fits exactly in the middle of the square
ᴑ Intersect two lines through the circle, dividing the circle into four equal parts
• As the exercise continues, it will get progressively harder; one misstep could mean that every following
instruction is misinterpreted or misapplied
• The trainees will need to listen carefully to ensure their drawing comes out accurately
• Once the instructions have all been read, compare drawings and decide the winners

Participant handbook, laptop/computer, overhead
Listen and Draw 45 minutes
projector, paper, notebook, pen, etc.
Do
• Encourage the trainees to follow the instructions properly
• Provide constructive feedback to the trainees at the end of the activity

66
Drive Test Engineer
Unit 6.3: Gender and PWD Sensitisation
Unit Objectives
1. Illustrate the guidelines for gender-neutral behaviour in communication with clients and colleagues
2. Discuss about PWD sensitisation at the workplace
3. List the rights, duties and benefits available at the workplace for persons with a disability
laser pointer, etc.
about gender and PWD sensitisation.
Ask
• What is PWD sensitisation?
• What is the significance of gender neutrality?
Elaborate
• Non-discrimination policies
• Guidelines for gender-neutral behaviour at the workplace
ᴑ Ensure that women and men are represented
ᴑ Challenge gender stereotypes
ᴑ Avoid exclusionary forms
ᴑ Use equal forms of address
ᴑ Create a gender balance
ᴑ Promote gender equity through titles, labels, and names
• Use of non-gendered statements in communication at the workplace
ᴑ Gender inclusive language
67
Facilitator Guide
• PWD sensitisation at the workplace

ᴑ Communication with a disabled person
ᴑ Communicating with people with a hearing impairment
ᴑ Respect people with disability
• Safety for people with disability
ᴑ Responsibilities of an employer towards disabled people
ᴑ Workplace adaptations for people with disability
• Recruiting candidates with disabilities
Say
Activity
• This is an individual activity
• Provide the trainees with a hypothetical situation mentioned below:
ᴑ Consider one of your colleagues who has been facing discriminatory attitudes at the workplace
related to unequal wages. Imagine yourself to be their confidant.
ᴑ State what measures you will take to solve the issue/s faced by your team member.
• Repeat the activity with all the trainees

Participant handbook, whiteboard, marker, notebook, pen,
Mock activity 60 minutes
laptop/computer, overhead projector, etc.
Do
• Ensure that all trainees participate in the class.
• Encourage the non-participating trainees to open up and speak.

• Ask them to answer the questions given in the participant manual.
• Ensure that all the participants answer every question.
• Discuss the proper communication technique in group discussion
68
Drive Test Engineer
Unit 6.4: Work Ethics and Team Goals
Unit Objectives
1. Demonstrate ideal workplace ethics while interacting with colleagues
2. Follow the organisation’s policy for working with team members
3. Illustrate the importance of team goals over individual goals
laser pointer, etc.
Note
In this unit, we will discuss about ethics and team goals.
Say
Good morning and welcome back to this training program, “Drive Test Engineer”. Today we shall discuss
about Work ethics and team goals.
Ask
• What do you understand by work ethics?
Elaborate
• Work ethics
ᴑ Elements of a strong work ethics
♦ Professionalism
♦ Respectfulness
♦ Dependability
69
Facilitator Guide
♦ Dedication
♦ Determination
♦ Accountability
♦ Humility
• How to adopt a good work ethic?
• Teamwork
• Importance of teamwork
• Individual goals vs team goals
ᴑ SMART goals
Say
Activity
• Divide the class into groups of four and provide each group with a blank paper sheet
• Now share with them the below story:
ᴑ Avik, a science graduate, wants to pursue a career in the field of sports medicine. After talking with
officials in different areas of sports medicine, reading the information in books and journals, and
identifying his strengths and weaknesses, he has narrowed down his choice to physical therapy,
perhaps even owning his own company someday. During the winter, he plans to volunteer at the
physical therapy office close to his home. By the time he is ready to work part-time, he will have
gained exposure to the job. Based on this, he has written goals that will guide his desire.
• Tell the participants that they will use the story about Avik to practice writing SMART goals.
• After a few minutes, ask them to share their suggestions for the “S” goal, the “M” goal, the “A” goal, the
“R” goal, and the “T” goal for Avik.
• Then discuss as a group and modify a set of SMART goals for Avik.

Case Study – Participant handbook, whiteboard, marker, laptop/
45 minutes
SMART Goals computer, overhead projector, notebook, pen, etc.
Do
70
Drive Test Engineer

71
Facilitator Guide

1. 1. b.
2. 2. a.
3. 3. a.
4. 4. d.
5. 5. a.

1. UNIT 6.2: Importance of Effective Communication and Interpersonal skills
6.2.1 What is Communication?
2. UNIT 6.3: Gender and PwD Sensitisation
6.3.3 PwD Sensitisation at Workplace
3. UNIT 6.2: Importance of Effective Communication and Interpersonal skills
6.2.3 Interpersonal Conflicts
4. UNIT 6.3: Gender and PwD Sensitisation
6.3.1 Non Discrimination Policies
5. UNIT 6.4: Work Ethics and Team Goals
6.4.3 Individual Goals vs Team Goals
72
7. Manage Work, Resources
and Safety at Workplace
Unit 7.1 - Workplace Health & Safety
Unit 7.2 - Importance of Safe Working Practices
Unit 7.3 - Optimal Utilisation of Resources
Unit 7.4 - Waste Management
TEL/N9104
Facilitator Guide

1. Explain about workplace health and safety
2. Differentiate various health hazards
3. Demonstrate various first-aid techniques
4. Importance of safety at the workplace
5. Understand Basic hygiene Practices and hand-washing techniques
6. Explain the need for social distancing
7. Understand the reporting of hazards at the workplace
8. Explain e-waste and the process of disposing of them
9. Explain the greening of jobs
74
Drive Test Engineer
Unit 7.1: Workplace Health & Safety
Unit Objectives
1. Discuss about workplace safety
2. Explain workplace hazards and how to treat workplace hazards
3. Elaborate the process of reporting hazards
4. Demonstrate workplace hygiene
5. Explain ways to handle poor hygiene at the workplace
Participant handbook, pen, notebook, whiteboard, markers, laptop, overhead projector, laser pointer, etc.
Note
In this unit, we will discuss about workplace hygiene and safety.
Say
Good morning and welcome back to this training program on “Drive Test Engineer.”. In this session, we will
discuss about workplace hygiene and safety.
Ask
• What do you understand by workplace safety?
Elaborate
• Organisational hazards
• Workplace safety policies
ᴑ Non-negotiable employee safety habits
75
Facilitator Guide
• Reporting hazards
ᴑ Taking action (responding)
ᴑ Reporting hazardous events
• Workplace hygiene
ᴑ Ventilation
• Sanitising and disinfecting work area
ᴑ Hard surfaces
ᴑ Electronic Equipment
Say
Activity
• This activity will be based on individual performance.
• Provide each trainee with a printout/xerox copy of the safety hazard report
• Now ask each of them to fill up the report individually
• After completing, collect all the forms and evaluate them
• End the session by providing constructive feedback

Participant handbook, whiteboard, notebook, laptop, pen,
Role-play – Safety
40 minutes pencil, marker, printout/Xerox copy of safety hazard report,
Hazard Report
etc.
Do
• Ensure that the report contains all possible hazards in the workplace, safety measures, and ways to
counter the hazards if they occur

• Encourage other trainees in the class to answer it and encourage peer learning in the class
• Explain the consequences of not following the safety guidelines at the workplace
76
Drive Test Engineer
Unit 7.2: Importance of Safe Working Practices
Unit Objectives
1. Understand the health hazards
2. Demonstrate First Aid Techniques
Participant handbook, pen, notebook, whiteboard, markers, laptop/computer, overhead projector, laser
pointer, equipment and tools
Note
In this unit, we will discuss about various importance of safe working practices.
Say
discuss about the importance of safe working practices.
Ask
• Can you name any health hazards that may occur at the workplace?
• How social distancing helps to reduce the spread of Covid-19?
Elaborate
• Basic Hygiene Practices
ᴑ Personal hygiene practices at home
♦ Take regular shower
♦ Wash your hands frequently
♦ Maintain oral hygiene practices
77
Facilitator Guide
♦ Nails and hairs hygiene

♦ Nose and ears hygiene
♦ Wear fresh and clean clothes
♦ Food hygiene
• Importance of social distancing
ᴑ Preventing communicable diseases
ᴑ Social distancing and isolation, self-quarantine
ᴑ What is self-quarantine?
ᴑ What is isolation?
ᴑ Disposing off the PPE kits
• Safe workplace practices
ᴑ Supplies and accessories in the first aid box
ᴑ Cardiopulmonary resuscitation
• Stress management
ᴑ Causes of stress
Say
Activity
• This session will be in the form of a “Show and Explain” activity
• In this activity, bring a few PPE (relevant to the job role) to the class and demonstrates each of them -
safety helmet, safety goggles, gloves, ear muff, respirator, harness, safety boots, etc.
• Now ask the trainees to identify the PPE and state their usage
• After the session, you will select a few volunteers and make them wear PPEs.
• The focus of this activity is to select and use appropriate personal protective equipment compatible
with the work and compliant with relevant occupational health and safety guidelines.

Participant handbook, laptop, overhead projector,
Practical activity - internet connection, various protective equipment like
40 minutes
PPE safety helmet, safety goggles, gloves, ear muff, respirator,
harness, safety boots, etc.
Do
78
Drive Test Engineer
Say
Did you enjoy the activity? Let us now participate in another practical activity.
Practical
• Gather all the trainees in the laboratory (or any other open space) and divide them into groups of two
• Ask each group to demonstrate the correct process for performing CRP
• Ensure the students follow all the steps of CPR in the correct sequence
• This activity can also be performed on a dummy, if available

Participant handbook, whiteboard, notebook, laptop,
Practical activity - CPR 60 minutes
pen, marker, dummy (if available), etc.
Do
• Prepare in advance and use appropriate energisers
• Keep the ambience constructive and positive
• Ensure each contribution is given fair consideration

• Encourage the students to explore how the training session can help them improve their work
79
Facilitator Guide
Unit 7.3: Optimal Utilisation of Resources
Unit Objectives
At the end of this unit, the trainees will be able to:
1. Discuss about efficient utilisation of material and water
2. State ways for efficient energy conservation
pointer, etc.
Note
In this unit, we will discuss about optimal utilisation of resources.
Say
discuss about optimal utilisation of resources.
Ask
• How can we conserve water?
• What is the concept of Reduce, Reuse and Recycle?
Elaborate
• Efficient utilisation of water
ᴑ Saving water in your workplace
• Reduce, Reuse, and Recycle
80
Drive Test Engineer
Say
Let us participate in a practical activity to understand this unit better.
Activity
• Conduct a group discussion on how we can reduce our dependency on plastic
• Also, ask the trainees to predict future innovations and technical advancements in the telecom sector
to reduce plastic waste
• Each group will note the curtail points in the notebook
• Ask if they have any questions related to what they have talked about so far
• Close the discussion by summarising key points

Pen, notebook, participant handbook, laptop, projector,
microphone (if required), whiteboard, markers, etc.
Do
• Ensure all the trainees participate in the activity
• Jot down the crucial points on the whiteboard as the trainees speak
• Maintain a friendly atmosphere in the class during the activity

81
Facilitator Guide
Unit 7.4: Waste Management
Unit Objectives
At the end of this unit, the trainees will be able to:
1. Understand what is e-waste
2. Understand the concept of waste management
3. Explain the process of recycling e-waste
pointer, etc.
Note
In this unit, we will discuss about waste management.
Say
discuss about waste management.
Ask
• What do you understand by waste management?
• What are the sources of medical waste?
Elaborate
• Introduction to e-waste
• What is e-waste?
• Electronic goods/gadgets are classified under three major heads
82
Drive Test Engineer
• E-waste management process

• Recyclable and Non-recyclable waste
• Colour codes of waste collecting bins
• Waste disposal methods
• Sources of waste
• Source of pollution
• Types of Pollution – Air, Water, Soil, Noise, Light
Say
Let us participate in an extempore activity to understand this unit better.
Activity
• This activity will be based on individual performance
• In this activity, you will give two topics to the trainees
• The first topic in this session will be air pollution.
• The second topic on which the trainees will prepare their extempore will be the waste disposal method
• You will randomly pick up trainees and separate them into two groups
• Ensure that the trainees are equal in number
• Allot the trainees 2 minutes to prepare the topic you will give them
• After the time is up, you will call out any trainee and ask them to speak on the topic for 5 minutes
• The trainee, with a simple explanation but rich content, will be appreciated with accolades

Participant Handbook, Whiteboard, Notebook, Notebook,
Extempore 40 minutes
Pen, Pencil, Marker, etc.
Do
• Conduct a doubt clarification session if needed.

• Encourage other participants to answer it and encourage peer learning in the class
• Answer all the doubts in case any of the participants
83
Facilitator Guide

1. c. Central Pulmonary Resuscitation
2. a. Incineration
3. c. Composting
4. d. All of the above
5. a. Eyestrain

1. Refer UNIT 7.2: Importance of Safe Working Practices
Topic - 7.2.3 Safe Workplace Practices
2. Refer UNIT 7.1: Workplace Hygiene and Safety
Topic - 7.1.1 Organisational Hazards
3. Refer UNIT 7.1: Workplace Hygiene and Safety
Topic - 7.1.5 Sanitising and Disinfecting Work Area
4. Refer UNIT 7.3: Optimal Utilisation of Resources
Topic - 7.3.1 Efficient Utilisation of Water
5. Refer UNIT 7.4: Waste Management
Topic - 7.4.7 Waste Disposal Methods
84
8. Annexures
Annexure I: Training Delivery Plan
Annexure II: Assessment Criteria
Annexure III: List of QR Codes Used in PHB
Facilitator Guide
Annexure I
Training Delivery Plan
Training Delivery Plan
Program Name: Drive Test Engineer
Qualification Pack Name & Ref. ID TEL/Q6211, VERSION 3.0
Version No. 3.0 Version Update Date 24/02/2022
Pre-requisites to Training (if any) Not Applicable
Training Outcomes By the end of this program, the participants will be able to:
1. Inspect tower site and prepare for drive test.
2. Measure tower site performance and parameter recording.
3. Analyse the report on the drive test and prepare the report as per
the client/company requirement and take appropriate action.
4. Optimise the site and perform troubleshooting based on the
report.
5. Follow basic health and safety norms and understand the
organisation’s procedures.
6. Discuss how to plan work effectively, implement safety practices
and optimise the use of resources
7. Demonstrate how to communicate, develop interpersonal skills
and become gender and Person with
8. Disability (PwD) sensitive.
Module Session Training Duration

SL Session Objectives NOS Methodology
Name name Tools/Aids (hours)
1 Role and Introduc- • Describe the size and Bridge Classroom Laptop 7
Responsi- tion to the scope of the Telecom module lecture / with soft- Theory
bilities of a Telecom industry and its PowerPoint ware like (5:00)
Drive Test Sector and various sub-sectors Presentation MS Office Practical
Engineer the Role of • Summarize the / Question and inter- (2:00)
Drive Test history of telecom & Answer / net, White-
Engineer sector evolution Group Discus- board,
• Distinguish the sion Marker,
various segments of Projector
telecom sector i.e.,
passive infra and
active networks
• Categorize different 7
technologies based Theory
on architecture - 2G (5:00)
GSM, 3G, 4G/VoLTE Practical
network (2:00)
• Illustrate the
spectrum usage in
telecom sector
86
Drive Test Engineer

• Make use of 8
knowledge on AMT Theory
(Amplifier Mount (5:00)
Trans receiver) Practical
• Demonstrate the (3:00)
importance of
various active and
passive components /
Equipment
• Perform ATP site
testing for new launch
sites using Clearwire
WITT and Kannon
software
• Perform stationery
and mobility tests at
the cell sites to verify/
check KPIs.
• Classify the various 8
logic channels in the Theory
active networks (5:00)
• Explain the call flow Practical
process in 2G, 3G and (3:00)
4G
• To optimize Wi-
Max networks,
cluster drives were
performed to check
signal strength.
• Analyze live network
data by resolving
issues related to drive
testing sites
2 Tower site Types of • Categorise different TEL/N6237 Classroom White- 8
verifica- telecom types of telecom KU11 lecture / board and Theory
tion and towers towers - GBT (Ground PowerPoint markers, (4:00)
prepara- Base Tower) and RTT Presentation chart paper Practical
tion for (Roof Top Tower) / Question and sketch (4:00)
drive test & Answer / pens, LCD
Group Discus- Projector
• Categorise different TEL/N6237 7
sion and Laptop
types of telecom KU11 Theory
for pre-
towers - COW (3:00)
sentations,
(Coverage on wheel) Practical
GPS (Global
and RTP (Roof Top (4:00)
Positioning
Pole)
Satellite),
Verify • Elaborate the process TEL/N6237 Binocular, 7
site and to verify tower ID (all PC1 magnetic Theory
related pa- three sectors) and compass, (3:00)
rameters latitude & longitude camera, Practical
of the site (4:00)
87
Facilitator Guide

• Explain the principle TEL/N6237 measur- 7
of directional KU10, PC2 ing tape Theory
antennas, (50meter), (3:00)
sectorization, tilting antenna Practical
(E/M), frequency alignment (4:00)
bands, GSM tools
architecture
• Explain ways to
ascertain antenna
height, antenna tilt
(E/M) and antenna
orientation of the
site as per the given
parameters
• Explain how to TEL/N6237 7
ascertain sector swap PC3 Theory
as per the defined (3:00)
parameters Practical
(4:00)
• Explain how tyo TEL/N6237 8
perform EMF survey PC4 Theory
as per the company (3:00)
norms Practical
(5:00)
Arrange • Explain the TEL/N6237 8
the tools functionalities of PC5 Theory
and AMT (Amplifier (3:00)
equipment Mount Transceiver), Practical
required passive infrastructure (5:00)
for per- equipment on site
forming (e.g.: DG, PIU, SMPS,
site audit Tower, Cables, shelter,
and drive etc.)
test
• Demonstrate the TEL/N6237 8
functionality of tools PC5, KU9 Theory
like GPS, Magnetic (3:00)
compass, laptop, Practical
MapInfo software, (5:00)
MCOM software,
PowerPoint software,
Google earth etc
functionality of PC6, KU9 Theory
tools for performing (3:00)
drive test (laptop, Practical
charger,portable (5:00)
charges, data cables,
TEMS dongle, mobile
phone
88
Drive Test Engineer

passive network KU13 Theory
components/ (3:00)
equipment – DG, Practical
SMPS, PIU, Battery (5:00)
bank, shelter, Air
conditioner, roster,
internal and external
earthing at the site,
feeder, and jumper
cable
• Discuss about spare TEL/N6237 8
management and KU4 Theory
repair and return (3:00)
process for faulty Practical
equipment (5:00)
• Discuss abpout the TEL/N6237 8
Safety Health and KU5 Theory
Environment (SHE) (3:00)
and Occupational Practical
Health and Safety (5:00)
(OHS) guidelines and
regulations as per
company norms
• Provide first aid in TEL/N6237 8
case of electrical KU6 Theory
shocks, cuts, fall from (3:00)
height and other Practical
common injuries (5:00)
3 Tower site Plan for • Demonstrate how TEL/N6238 Classroom White- 8
perfor- drive test to plan area, routes PC1 lecture / board and Theory
mance & schedule for PowerPoint markers, (4:00)
measure- conducting drive test Presentation chart paper Practical
ment and • Show how to trace / Question and sketch (4:00)
parameter a given path on & Answer / pens, LCD
recording the google earth Group Discus- Projector
software, MapInfo sion and Laptop
software to identify for pre-
the site location sentations,
Laptop
Schedule • Co-ordinate with TEL/N6238 7
with TEMS
the drive the support team to PC2 Theory
Software or
test schedule the drive (3:00)
compatible
test Practical
software,
(4:00)
data card,
Base • Elaborate the TEL/N6238 magnetic 7
Transceiv- functionality and KU12 GPS/Gram- Theory
er Station operations of the in 72, (3:00)
(BTS) Base Transceiver Practical
Station (BTS) (4:00)
89
Facilitator Guide

Drive test • Plan the drive test TEL/N6238 a handset 7
path route PC3 (e.g., Sony Theory
W995) (3:00)
compat- Practical
ible with (4:00)
software
Pre-req- • Demonstrate the TEL/N6238 7
(MapInfo,
uisite for process to check/ PC4 Theory
Google
drive test rectify the fault, site (3:00)
Map)
alarm (if any) before Practical
initiating the drive (4:00)
test
Test com- • Demonstrate test TEL/N6238 8
pliances compliances (no PC5 Theory
swap in the sector, (3:00)
all neighbouring Practical
cell parameters are (5:00)
defined and all Radio
Frequencies (RFs)
given are correct as
per company norms)
Generate • Construct log files for TEL/N6238 8
log files dropped calls, blocked PC6 Theory
calls, handover (3:00)
failures, TA, and inter- Practical
connectivity between (5:00)
GSM/ UMTS/ LTE/
VoLTE
Report • Perform basic TEL/N6238 8
analysis analysis of the report PC7 Theory
generated by Layer (3:00)
2 and Layer 3 during Practical
the drive test/post (5:00)
drive test
Re-check- • Create log files for TEL/N6238 8
ing log short calls and long PC8, PC9 Theory
files calls separately (3:00)
• Explain the Practical
significance of re- (5:00)
checking the log files
before leaving the site
Fault recti- • Identify the nature TEL/N6238 8
fication of the fault (due to PC10,PC11 Theory
active or passive (3:00)
components at the Practical
tower site) (5:00)
• Escalate the issues (if
required) and report
accordingly
90
Drive Test Engineer

• Role-play to co-
ordinate with infra
engineer/technicians
for rectification and
cater overall site
performance
Network • Explain the basic TEL/N6238 8
compo- fundamentals of KU11 Theory
nents eNodeB, GSM, UMTS, (3:00)
VoLTE network Practical
elements (5:00)
Basic • Explain the TEL/N6238 8
trouble- basic concepts KU14, KU15 Theory
shooting of handovers, (3:00)
technique frequency reuse, Practical
scrambling codes, (5:00)
GSM channels, UMTS
and LTE channels,
interference, types of
interferences, signal
strength, power,
units’ conversion
• Identify the reasons
for reasons of call
drop, handover
failure, poor network
coverage issue,
swapping
• Perform Root Cause TEL/N6238 8
Analysis (RCA) with PC12, KU9 Theory
the backend team (3:00)
for dropped/blocked Practical
calls/handover failure (5:00)
• Perform basic
troubleshooting
techniques for
laptops, GPS, mobile
phones, software,
dongle
4 Tower Site Different • Describe telecom TEL/N6239 Classroom White- 8
Data Anal- telecom technology (2G, 3G KU5 lecture / board and Theory
ysis and technology and 4G/5G) PowerPoint markers, (3:00)
Reporting Presentation chart paper Practical
/ Question and sketch (5:00)
& Answer / pens, LCD
2G param- • Examine the 2G TEL/N6239 8
Group Discus- Projector
eters parameters – Rx level, PC1 Theory
sion and Laptop
Rx Quality, C/I, SQI, (3:00)
for presen-
UL/DL throughput Practical
tations,
(5:00)
91
Facilitator Guide

3G param- • Examine the 3G TEL/N6239 Laptop 8
eters parameters – RSCP, PC1 with TEMS Theory
EC/No, RSSI, SC, CQI, Software/ (3:00)
UL/DL throughput other Practical
compatible (5:00)
Software,
4G/VoLTE • Examine the 4G/ TEL/N6239 8
Dongle and
parame- VoLTE parameters – PC1 Theory
MapInfo
ters RSRP, RSRQ, PCI, SINR, (3:00)
UL/DL throughput, Practical
MO/MT, AT/DT, ping (5:00)
testing
Common • Examine parameters TEL/N6239 8
parame- common to 2G/ PC1 Theory
ters 3G/4G – coverage, (3:00)
neighbour site Practical
handover, call drop, (5:00)
KPI analysis
5G and • Analyse all TEL/N6239 8
legacy parameters related PC2 Theory
networks to drive test for 5G (3:00)
and legacy networks Practical
(RSCP, RSSI, SC, CQI, (5:00)
UL/DL throughput,
RSRP, RSRQ, PCI, SINR,
MO/MT, AT/DT, ping
testing)
Site pa- • Analyse key site TEL/N6239 8
rameters parameters (network PC3 Theory
coverage analysis, (3:00)
overshooting Practical
analysis, pollution (5:00)
analysis, neighbour
site analysis, call
drop analysis, delay
analysis and network
KPI analysis)
Faults • List the record of TEL/N6239 8
on sites faults on sites visited PC4, KU8 Theory
visited and rectify the related (3:00)
issues Practical
• Illustrate the types (5:00)
and reasons for
faults and corrective
measures
Technical • Demonstrate TEL/N6239 8
documen- the technical PC5, KU9 Theory
tation documentation (3:00)
procedure Practical
• Show how to fill all (5:00)
the required details
in drive test report
template
92
Drive Test Engineer

Perfor- • Generate TEL/N6239 8
mance performance report PC6 Theory
report covering – vector (3:00)
map, cell site details, Practical
and export of log files (5:00)
5 Tower Site Site anten- • Examine the site TEL/N6240 Classroom White- 7
Optimis- na adjust- optimization PC1 lecture / board and Theory
ation and ment parameters at PowerPoint markers, (4:00)
trouble- antenna end – Presentation chart paper Practical
shooting azimuths, antenna / Question and sketch (3:00)
tilts (E/M), antenna & Answer / pens, LCD
7
height and orientation Group Discus- Projector
Theory
• Role-play to sion and Laptop
(4:00)
coordinate with the for pre-
Practical
technician for site sentations,
(3:00)
antenna adjustment Laptop
(azimuths, antenna with TEMS 8
tilts (Electrical/ Software/ Theory
Mechanical), other (4:00)
antenna height and compatible Practical
orientation) Software, (4:00)
Dongle and
Network • Establish the effect of TEL/N6240 MapInfo 8
parameter antenna tilt, direction, PC2, KU7 Theory
checks azimuth and height (4:00)
on performance (BTS, Practical
NodeB, eNodeB) (4:00)
• Discuss how to
undertake network
Network 8
parameter checks (5G
parameter Theory
and legacy network
checks (4:00)
parameters - BTS,
Practical
NodeB, eNodeB,
(4:00)
transmit power,
feature algorithms,
frequency hoping)
Site per- • Examine site TEL/N6240 8
formance performance KU8 Theory
parame- parameters and their (4:00)
ters optimal values Practical
• Compare and change (4:00)
(if required) certain
parameters from NOC 8
– Broadcast channel, Theory
Traffic channel (5:00)
number, cell ID, time Practical
slot etc. (3:00)
Effects of • Discuss the effects of TEL/N6240 8

obstruc- obstruction on tower KU9 Theory
tion on site performance (5:00)
tower site Practical
perfor- (3:00)
mance
93
Facilitator Guide

• Show how to capture TEL/N6240 8
GPS direction and PC3 Theory
latitude/longitude (5:00)
of any immediate Practical
obstructions (tall (3:00)
building, chimney,
8
water tank etc.)
Theory
(5:00)
Practical
(3:00)
Cable/ • Identify the cable/ TEL/N6240 8
antenna antenna swap (if PC4 Theory
swap any) and prepare (4:00)
connectors in case of Practical
any fault detected (4:00)
Trouble- • Perform operation TEL/N6240 8
shooting and troubleshooting KU11 Theory
of site equipment (4:00)
(GPS, Handset, car Practical
charger, dongle, (4:00)
mouse GPS, Data
Card)
Optimisa- • Optimize the cells TEL/N6240 8
tion of cell cluster-wise PC5 Theory
site • Implement corrective (4:00)
actions based on cell Practical
parameters (4:00)
8
Theory
(4:00)
Practical
(4:00)
6 Communi- Interact • List the different TEL/N9103 Classroom White- 7
cation and effectively methods of effective PC1, PC2, lecture / board and Theory
Interper- with supe- communication PC3 PowerPoint markers, (2:00)
sonal Skills riors • Demonstrate how Presentation chart paper Practical
to interact with / Question and sketch (5:00)
superiors in terms of & Answer / pens, LCD
escalating problems, Group Discus- Projector
reporting work sion and Laptop
completion and for presen-
receiving feedback tations,
• Apply team Sample of
building skills to escalation
assist colleagues matrix, or-
in maximising ganisation
effectiveness and structure
efficiency of carrying
out tasks
94
Drive Test Engineer

• Role-play to report
any unforeseen
disruptions or delays
to superiors and/or
concerned person
Interact • Explain the TEL/N9103 7
effective- importance PC4, PC5, Theory
ly with of effective PC6, PC7 (2:00)
colleagues communication and Practical
and cus- interpersonal skills (5:00)
tomers • Demonstrate
appropriate
communication skills
and etiquettes while
interacting with
others
• Stae the significance
of respecting
colleagues and
customers and
communicate taking
care of their personal
spaces
• Follow organisation’s
policy for working
with team members
• Discuss the TEL/N9103 8
common reasons for PC8, PC9, Theory
interpersonal conflicts PC10, PC11 (3:00)
and ways of managing Practical
them effectively (5:00)
• Resolve conflicts with
colleagues and adhere
to commitment
• Demonstrate ideal
workplace ethics
while interacting
with colleagues with
respect to sharing
information, co-
ordinating work and
showing respect.
• Illustrate importance
of team goals over
individual goals
• Role-play to
encourage the team
to provide feedback
on any issues facing
them
95
Facilitator Guide

Respect • Discuss the need TEL/N9103 8
differences for implementing PC12, PC13, Theory
of gender standards, guidelines PC14, PC15, (3:00)
and ability and practices PC16, PC17, Practical
pertaining to gender PC18 (5:00)
sensitivity
• Explain the work
ethics, workplace
etiquette, standards
and guidelines to
make communication
inclusive for all
genders and PwD
• Use inclusive
language irrespective
of the gender/
disability of the
person
• List the rights, duties
and benefits available
at workplace for
persons with disability
• Demonstrate
appropriate behaviour
towards all genders
and differently abled
people.
• Describe the process
of recruiting people
with disability for a
specific job.
• Discuss the specific
ways to help persons
with disability
overcome the
challenges
7 Manage Manage • List the recent skills TEL/N9104 7
Work, learning and technologies PC1, PC2, Theory
Resources and self-di- prevalent in the PC3 (2:00)
and Safety rection telecom industry. Practical
at Work- • Describe the (5:00)
place importance of
conducting team
building workshops
and trainings
• Conduct training of
the team such that
they are able to adapt
latest products/
services in their
working environment
96
Drive Test Engineer

Develop • Prepare a time TEL/N9104 7
critical schedule for the tasks PC4, PC5, Theory
think- to make the team PC6, PC7, (2:00)
ing and accountable PC8,.PC9, Practical
Perform • Discuss some PC10 (5:00)
work as commonly occurring
per quality problems and their
standards solutions with the
team.
• State the importance
of keeping the
workplace clean, safe
and tidy
• Outline the
organizational
structure to
assign duties and
responsibilities to
each team member
• Show how to
create schedules
and rosters for the
team to ensure they
understand individual
work requirements
Maintain • State the procedure TEL/N9104 8
safe and to report any breach PC11, PC12, Theory
secure in the organizational PC13, (3:00)
working health, safety and PC14,KU9, Practical
environ- security policy KU10, KU11 (5:00)
ment and hazards to the
authorities
• List the types
of hazards and
the emergency
procedures related
with them
• Discuss the
importance of
sanitizing and
disinfecting one’s
work area regularly
• Describe the
significance of
conforming to basic
hygiene practices
such as washing
hands, using alcohol-
based hand sanitizers
97
Facilitator Guide

• Demonstrate
appropriate social and
behavioural etiquette
(greeting and meeting
people, spitting/
coughing/sneezing,
etc.).
• Illustrate some ways
to cope with stress,
anxiety etc. with the
team members
• Discuss the ways of
dealing with stress
and anxiety during
an epidemic or a
pandemic
Material • Explain the ways to TEL/N9104 8
/ energy / optimize usage of PC15, PC16, Theory
electricity resources. PC17, PC18, (3:00)
conser- • Evaluate various PC19, PC20, Practical
vation methods of waste PC21, (5:00)
practices management and its KLU12,
disposal. KU13
• Define the concepts
of recyclable,
nonrecyclable and
hazardous waste.
• Employ ways for
efficient utilization of
material and water
• State the importance
of using appropriate
colour dustbins for
different types of
waste.
• Examine the common
sources of pollution
and ways to minimize
it.
• Discuss different
methods of cleaning,
disinfection, and
sanitization.
• Use energy efficient
electrical appliances
and devices to ensure
energy conservation
Theory:
210:00
Total Duration
Practical:
270:00
98
Drive Test Engineer

On the job training
120:00
(Training provided by the relevant industry)
Employability Skills (DGT/VSQ/N0102)
60:00
(https://eskillindia.org/NewEmployability)
Theory +
Practical
+ OJT+
Total Duration
ES
660:00
99
Facilitator Guide
Annexure II
Assessment Criteria
CRITERIA FOR ASSESSMENT OF TRAINEES
Assessment Criteria for In-Store Promoter
Job Role In-Store Promoter
Qualification Pack TEL/Q2101, V3.0
Sector Skill Council Telecom Sector Skill Council
S. No. Guidelines for Assessment

Council. Each Element/ Performance Criteria (PC) will be assigned marks proportional to its importance
1
in NOS. SSC will also lay down proportion of marks for Theory and Skills Practical for each Element/ PC.
2 The assessment for the theory part will be based on knowledge bank of questions created by the SSC.
Assessment will be conducted for all compulsory NOS, and where applicable, on the selected elective/
3
option NOS/set of NOS.
Individual assessment agencies will create unique question papers for theory part for each candidate
4
at each examination/training center (as per assessment criteria below).
Individual assessment agencies will create unique evaluations for skill practical for every student at
5
each examination/ training center based on these criteria.
To pass the Qualification Pack assessment, every trainee should score the Recommended Pass %
6
aggregate for the QP.
7 In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack.
Marks Allocation
Assessment
Assessment Criteria for Outcomes Skills
Outcomes Theory
Practical
TEL/N6237: Tower PC1. verify tower ID (all three sectors) and latitude & longitude of the site 3 5
Site Verification
and Preparation PC2. ascertain antenna height, antenna tilt (E/M) and antenna orientation of the
for Drive Test 3 10
site as per the given parameters
PC3. ascertain sector swap as per the defined parameters 4 8
PC4. perform EMF survey as per the company norms 3 7
PC5. ascertain availability of all test and measuring equipment (magnetic
6 10
compass,hand GPS, tilt meter, digital camera, safety kit and measuring tape)
PC6. ascertain availability of all tools for performing drive test (laptop,
6 15
charger,portable charges, data cables, TEMS dongle, mobile phone
PC7. ascertain availability and proper installation/ configuration of drive test
5 5
measurement and recording software (TEMS, MAPINFO, MCOM)
NOS Total 30 60
100
Drive Test Engineer
TEL/N6238: Tower PC1. trace a given path on the google earth software, MapInfo software to
4 5
Site Performance identify the site location
Measurement PC2. coordinate with the support team to schedule the drive test 2 4
and Parameter
Recording PC3. plan the drive test route 4 5
PC4. check/rectify the fault, site alarm (if any) before initiating the drive test 3 4
PC5. demonstrate test compliances (no swap in the sector, all neighboring cell
parameters are defined and all Radio Frequencies (RFs) given are correct as per 5 7
company norms)
PC6. demonstrate recording of drive test log (dropped calls, blocked calls,
handover failures, ta, clock-wise, anti-clockwise handover and inter- connectivity 4 7
between 5G/VoLTE/UMTS/GSM technology)
PC7. undertake basic analysis of the report generated by Layer 2 and Layer 3
3 5
during the drive test/post drive test
PC8. demonstrate the process of creating log files (short call and long call per
1 2
sector of a site)
PC9. re-check the log files before leaving the site 1 2
PC10. identify the nature of fault (due to active or passive components at the
1 3
tower site)
PC11. coordinate with infra engineer/technicians for rectification and cater
1 3
overall site performance
PC12. undertake Root Cause Analysis (RCA) with backend team for dropped/
1 3
blocked calls/handover failure
NOS Total 30 50
TEL/N6239: Tower PC1. analyse all the parameters related to drive test for 5G and legacy networks
5 9
Site Data Analysis (Rx level, Rx quality, C/I, SQI, UL/DL throughput)
and Reporting PC2. analyse all parameters related to drive test for 5G and legacy networks
(RSCP, RSSI, SC, CQI, UL/DL throughput, RSRP, RSRQ, PCI, SINR, MO/MT, AT/DT, 5 10
ping testing)
PC3. analyse key site parameters (network coverage analysis, overshooting
analysis, pollution analysis, neighbour site analysis, call drop analysis, delay 5 12
analysis and network KPI analysis)
PC4. record faults and take corrective actions 5 7
PC5. fill all the required details in drive test report template 5 5
PC6. generate performance report (covering vector map, cell site details, export
5 7
of recorded log files)
NOS Total 30 50
TEL/N6240: Tower PC1. coordinate with the technician for site antenna adjustment (azimuths,
6 14
Site Optimization antenna tilts (Electrical/Mechanical), antenna height and orientation)
and Troubleshoot- PC2. undertake network parameter checks (5G and legacy network parameters -
ing 7 14
BTS, NodeB, eNodeB, transmit power, feature algorithms, frequency hoping)
PC3. capture GPS direction and latitude/longitude of any immediate
8 12
obstructions (tall building, chimney, water tank etc.)
PC4. identify the cable/antenna swap (if any) and prepare connectors in case of
5 15
any fault detected
PC5. undertake corrective actions (based on analysis of the local site
4 5
parameters)
NOS Total 30 60
101
Facilitator Guide
TEL/N9103: Im- PC1. interpret work requirements from the superior and customers 1 2
plement Effective PC2. report any unforeseen disruptions or delays to superiors and/or concerned
Interaction at 1 2
person
workplace
PC3. achieve productivity and quality of work as per the company procedure - 5
PC4. explain the work requirements and the scope of work to the team 2 3
PC5. communicate information using different techniques such as face-to-face,
2 4
telephonic and written means
PC6. co-ordinate with team to integrate work as per requirements - 4
PC7. respect colleagues and customers and communicate taking care of their
- 3
personal spaces
PC8. find solutions to work related difficulties with mutual agreement with
3 3
colleagues and customers
PC9. resolve conflicts within the team at work to achieve smooth workflow - 4
PC10. motivate team members to put organizational goals over individual goals 3 4
PC11. encourage the team to provide feedback on any issues facing them 3 2
PC12. ensure personal behaviour of self and team is conducted taking gender
2 4
and disability of the person into consideration
PC13. demonstrate sensitivity towards gender and person with disability while
2 3
communicating
PC14. list the different types of disabilities with their respective issues 2 3
PC15. provide help to PwD team members in overcoming any challenges faced
2 3
in work
PC16. use inclusive language irrespective of the disability and the gender of the
2 3
person
PC17. treat all colleagues and co-workers equally 2 3
PC18. respect personal space of colleagues and co-workers 3 5
NOS Total 30 60
TEL/N9104: PC1. develop technical and personal skills to be updated with new technologies
2 1
Manage Work, prevalent in the industry
Resources PC2. train the team such that they are able to adapt latest products/services in
and Safety at 1 2
their working environment
workplace
PC3. identify opportunities for team building workshops and motivational
1 2
trainings
PC4. guide the team to be accountable for timely completion of tasks 2 3
PC5. analyse problems accurately to be able to correctly suggest suitable
1 2
solutions to the concerned persons
PC6. train the team to estimate the cause of the problem and validate 1 2
PC7. implement ways to keep immediate as well as team's work area clean and
1 2
tidy
PC8. maintain efficiency and productivity while performing role/responsibility 1 2
PC9. supervise the team to ensure that the work is done as per the assigned and
1 2
agreed requirements
PC10. create schedules and rosters for the team to ensure they understand
2 3
individual work requirements
PC11. identify organisation’s health, safety, security policies and procedures 3 3
PC12. instruct team to report any identified breaches in health, safety, and
3 3
security policies and procedures to the designated person
102
Drive Test Engineer
PC13. manage hazards such as illness, accidents, fires or any other natural
calamity safely, as per organisation's emergency procedures, within the limits of 3 4
individual’s authority
PC14. report any hazard outside the individual’s authority to the relevant person
3 3
in line with organisational procedures and warn others who may be affected
PC15. implement ways to optimize usage of material including water in various
1 2
tasks/activities/processes
PC16. supervise the team to ensure responsible use of resources 2 2
PC17. motivate the team to carry out routine cleaning of tools, machine and
2 2
equipment
PC18. guide the team to optimize use of electricity/energy in various tasks/
3 4
activities/processes
PC19. implement periodic checks of the functioning of the equipment/machine
2 2
and rectify wherever required
PC20. guide the team to report malfunctioning and lapses in maintenance of
3 2
equipment
PC21. implement ways to use electrical equipment and appliances properly 2 2
NOS Total 40 50
103
Facilitator Guide
Annexure III
List of QR Codes Used in PHB
Page
Module No. Unit No. Topic Name No. in Link for QR Code (s) QR code (s)
PHB
1.1.1 Intro-
duc-tion to Tele-
49 https://youtu.be/Cag-bcbivtM
com Industry in
India
Introduction to
UNIT 1.1: Intro- Telecom Indus-
duction to the try in India
Telecom Tower
Industry
1.1.2 Telecom
https://www.youtube.com/
Tower Industry in 49
watch?v=ReIEnn3L92I
India
Major tower
MODULE companies in
1: Role and India
Responsi-
bilities of a
Drive Test
Engineer
1.1.2 Different
Mobile Net- https://www.youtube.com/
49
works and their watch?v=ymmPnV2NVCM
Technol-ogies Different Mobile
Networks and
UNIT 1.2: their Technolo-
Fundamentals gies
of GSM/UMTS/
LTE Architec-
ture
1.2.4 UMTS (Uni-

versal Mobile https://www.youtube.com/
49
Tele-communi- watch?v=ot42qPfgG_U
ca-tions Service) UMTS (Universal
Mobile Tele-
comm-unica-
tions Service)
104
Drive Test Engineer
Page
PHB
UNIT 1.3: Types

of Channels in 1.3.5 Channels https://www.youtube.com/
49
GSM/UMTS/ in LTE watch?v=vl51IV_1SQw
LTE
LTE (Long-Term
Evolution)
UNIT 2.1 Types

2.1.1 Telecom https://www.youtube.com/
of Telecom 82
Tower watch?v=uZClGRSJuyE
Towers
Telecom Tower
2.2.1 Types of https://www.youtube.com/

82
Antennas watch?v=1KeQzZcFoRI
Types of Anten-
Module 2: UNIT 2.2: nas
Tower Site Verification of
Verification Tower Param-
and Prepa- eters
ration for 2.2.4 Perform
Drive Test E.M.F. Survey as https://www.youtube.com/
82
per the Company watch?v=5FAp5RnGvu0
Norms Perform E.M.F.
Survey as per
the Company
Norms
UNIT 2.3: Pas-

2.3.1 Passive
sive Network https://www.youtube.com/
Infrastructure on 82
Components/ watch?v=BR_W7IjjlvA
Tower Site
Equipment
Passive Infra-
structure on
Tower Site
105
Facilitator Guide
Page
PHB
UNIT 3.1:
Pre-requisites 3.1.1 Drive Test https://www.youtube.com/
104
for Drive Test Proce-dure watch?v=v-IkGJzLq1k
(TEMS)
Drive Test Pro-
cedure
3.3.2 Con-struc-
UNIT 3.2: Con- https://www.youtube.com/
tion of Drive Test 104
duct Drive Test watch?v=Gk52a2USRbo
Log Files
MODULE 3: Construction of
Tower Site Drive Test Log
Performance Files
Measure-
ment and
Parameter
Recording
3.4.1 Perform
https://www.youtube.com/
Handover Drive 104
watch?v=o0xfNslYl1A
Proce-dure
UNIT 3.4: Perform Han-
Perform Han- dover Drive
dover Drive Procedure
Procedure and
Benchmark
Test
3.4.2 Perform https://www.youtube.com/

104
Benchmark Test watch?v=KoopqvkPXdo
Perform Bench-
mark Test
MODULE
Unit 4.1:
4: Tower
Perform Tower 4.1.1 Tower Site https://www.youtube.com/
Site Data 119
Site Data Anal- Data Analysis watch?v=pc3rZhgLJdc
Analysis and
ysis
Reporting
Tower Site Data
Analysis
106
Drive Test Engineer
Page
PHB
Unit 4.2: TEMS

Software for 4.2.1 Test Mobile https://www.youtube.com/
119
Site Data Anal- Sys-tem (TEMS) watch?v=6ZhaRyrL9I0
ysis
Test Mobile Sys-
tem (TEMS)
Unit 5.1: Basic

5.1.1 Trou- https://www.youtube.com/
Troubleshoot- 133
ble-shooting watch?v=0Pk08wucjU8
ing Techniques
MODULE 5: Troubleshooting
Tower Site
Optimization
and Trouble- Unit 5.2: Evalu-
shooting ate Parameters
5.2.1 Tower Site
from NOC and https://www.youtube.com/
Optimiza-tion 133
Implement watch?v=xcU7TCfRY7o
Methods
Corrective
Actions Tower Site
Optimization
Methods
https://eskillindia.org/
Employability Skills
NewEmployability
107
Facilitator Guide
108
Drive Test Engineer
109
Scan/Click this QR Code to access eBook
Address: Telecom Sector Skill Council of India

Estel House, 3rd Floor, Plot No:- 126, Sector 44
Gurugram, Haryana 122003
Email: tssc@tsscindia.com
Web: www.tsscindia.com
Phone: 0124-2222222
Price: `

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Facilitator Guide

Reference ID: TEL/Q6211, Version 2.0

All Rights Reserved © 2022

Shri Narendra Modi

About this Guide

1. Role and Responsibilities of a Drive Test Engineer 1

Unit 1.1 - Introduction to the Telecom Tower Industry 3

Unit 1.2 - Fundamentals of GSM/UMTS/LTE Architecture 6

Unit 1.3 - Types of Channels in GSM/UMTS/LTE 9

Unit 1.4 - Examine Parameters Common to 2G/3G/4G 12

Unit 1.5 - Spectrum Allocation and Its Functions 14

2.  Tower Site Verification and Preparation for Drive Test (TEL/N6237) 17

Unit 2.1 - Types of Telecom Towers 19

Unit 2.2 - Verification of Tower Parameters 22

Unit 2.3 - Passive Network Components/Equipment 25

Unit 2.4 - Drive Test Equipment and Tools 27

3.  Tower Site Performance Measurement and Parameter Recording (TEL/N6238) 31

Unit 3.1 - Pre-requisites for Drive Test (TEMS) 33

Unit 3.2 - Conduct Drive Test 36

Unit 3.3 - Record Faults on Sites Visited 38

Unit 3.4 - Perform Handover Drive Procedure and Benchmark Test 40

4.  Tower Site Data Analysis and Reporting (TEL/N6239) 45

Unit 4.1 - Perform Tower Site Data Analysis 47

Unit 4.2 - TEMS Software for Site Data Analysis 50

5.  Tower Site Optimization and Troubleshooting (TEL/N6240) 53

Unit 5.1 - Basic Troubleshooting Techniques 55

S. No. Modules and Units Page No

6.  Communication and Interpersonal Skills (TEL/N9103) 61

Unit 6.1 - Personal Hygiene and Dress Code 63

Unit 6.2 - Importance of Effective Communication and Interpersonal skills 65

Unit 6.3 - Gender and PWD Sensitisation 67

Unit 6.4 - Work Ethics and Team Goals 69

7.  Manage Work, Resources and Safety at Workplace (TEL/N9104) 73

Unit 7.1 - Workplace Health & Safety 75

Unit 7.2 - Importance of Safe Working Practices 77

Unit 7.3 - Optimal Utilisation of Resources 80

Unit 7.4 - Waste Management 82

Annexure I: Training Delivery Plan 86

Annexure II: Assessment Criteria 100

Annexure III: List of QR Codes Used in PHB 104

Key Learning Outcomes

By the end of this module, the trainees will be able to:

Unit 1.1: Introduction to the Telecom Tower Industry

Notes for Facilitation

Unit 1.2: Fundamentals of GSM/UMTS/LTE Architecture

Activity Duration (in mins) Resources used

Notes for Facilitation

Unit 1.3: Types of Channels in GSM/UMTS/LTE

• Basic logic channels during call setup

Activity Duration (in mins) Resources used

Notes for Facilitation

Unit 1.4: Examine Parameters Common to 2G/3G/4G

Notes for Facilitation

Unit 1.5: Spectrum Allocation and Its Functions

ᴑ Time Division Multiplexing (TDM)

Activity Duration (in mins) Resources used

Notes for Facilitation

1. Role and Responsibilities of a Drive Test Engineer 1

2. Tower Site Verification and Preparation for Drive Test (TEL/N6237) 17

3. Tower Site Performance Measurement and Parameter Recording (TEL/N6238) 31

4. Tower Site Data Analysis and Reporting (TEL/N6239) 45

5. Tower Site Optimization and Troubleshooting (TEL/N6240) 53

6. Communication and Interpersonal Skills (TEL/N9103) 61

7. Manage Work, Resources and Safety at Workplace (TEL/N9104) 73