September 2023

Mr Alexander Pelteshki
20 Denehurst Gardens
Richmond
TW10 5DL

Membership number: 200110007056357

Welcome to the RAC Tap the app to:

Get faster help if you
Dear Mr Pelteshki break down
Thank you for choosing RAC Breakdown Cover. Now you can enjoy Find the cheapest
complete peace of mind knowing we’re here if you need us. local fuel
All your documents in one place
Check your cover and
All your important policy documents are stored in your myRAC change your details
account. Please check your schedule and Terms & Conditions to
make sure your cover meets your needs. You can also update your Set reminders for your
details, and check your cover dates too. MOT, service and more
Don’t forget your RAC Rewards
Your membership also includes everyday discounts with RAC
Rewards. Find out more and redeem yours at rac.co.uk/rewards.
Thanks again for choosing the RAC. If you need us, we’re here 24/7.
Yours sincerely

Andy Baker
Managing Director, RAC membership
P.S. If you break down, the quickest way to get help is online at
rac.co.uk/breakdown or via the myRAC app. And don’t forget to share
you membership number with other people on the policy.

Roadside, Recovery, Based on 96,302 customer reviews

At Home & Onward Travel correct as of 23/05/2023

Lines open weekdays 8am-7pm, Saturdays and bank holidays 9am-5pm. 03 numbers are charged at national call rates and included in inclusive minute plans from landlines and mobiles. 03 Calls may be
monitored and/or recorded. 0800 calls may be monitored and/or recorded.
^The RAC will seek to recoup the cost of recovery from your insurer/3rd party insurer. You may be asked to pay if this isn’t possible.
Breakdown cover arranged and administered by RAC Financial Services Ltd (Registered No 05171817) and provided by RAC Motoring Services (Registered No 01424399) and/or RAC Insurance Ltd (Registered No
02355834). Registered in England and Wales; Registered Offices: RAC House, Brockhurst Crescent, Walsall WS5 4AW. RAC Motoring Services and RAC Financial Services Ltd are authorised and regulated by the
Financial Conduct Authority. RAC Insurance Ltd is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Rescue Helpline 0333 2000 999 Open 24/7, 365 days a year
 BREAKDOWN POLICY SCHEDULE PLEASE KEEP FOR YOUR RECORDS
Your membership details Your cover
Start date: Breakdown cover Your claim entitlement per policy year:
01.10.2023 Roadside Rescue Unlimited claims £49.99
Annual renewal date:
01.10.2024 Recovery Any UK destination. See Roadside Rescue for claim
entitlement
Membership number:
200110007056357 At Home See Roadside Rescue
Policy period: Onward Travel Not selected
12 Months
Home address: Breakdown extras
20 Denehurst Gardens Key Replace Not selected
Richmond
TW10 5DL Battery Replace Not selected
Vehicle based membership for lead Tyre Replace Not selected
member:
Mr Alexander Pelteshki Legal Care Plus Not selected
Manufacturer & Registration:
Lexus NFZ8181 European Rescue Not selected

Total cost of membership £49.99

Includes all applicable taxes. The cost of membership is collected by RAC Financial Services Ltd
on behalf of RAC Motoring Services and/or RAC Insurance Ltd. RAC Financial Services Ltd will
not charge an arrangement and administration fee for this policy.
If you have not made a claim and you cancel within 14 days of joining, we will refund your
membership fee. Please note: If you cancel your policy after this time further charges will apply -
full details are in your policy booklet.

Payment details
You have paid for your cover with a single, annual card payment. Collection will have been
made on the 30.09.2023 from your card ending 7505, expiry 07/27.

Your policy excess

An excess applies to this policy of £40. You will need to pay us this amount by debit or credit
Your policy documents are available card over the telephone when you call us for breakdown assistance.
online, if you prefer to receive a paper
copy, just give us a call.

Please check your details and let us

know if anything needs to be changed.
If anything is incorrect please call us
on 0800 0567 109.

Important information Membership benefits included:

You may already have breakdown Accident Care Everyday rewards for you
cover with your bank account, with If you’re involved in an accident, Discounts for you and the family on
your car purchase or as part of your we’ll recover you^ many big brands! Visit
car insurance. If so, please check that rac.co.uk/rewards to redeem
you still need this cover. Legal Helpline call 0330 159 1446
RAC App
Exclusion periods apply upon Private legal advice on wills, family,
Route planner and traffic alerts on
joining/upgrading - please refer to property, motor and employment
the move
your policy booklet. matters, available 24/7

To find out how we use your information, please see our privacy policy at rac.co.uk/privacy-policy

IM.COMB.0923/IM.SCH.FS.1016/IM.AGG.IPID.0723
RWAGG01/RACGENERIC/RAC/NONE/ON/SDC/E/BDN
Breakdown Insurance
Insurance Product Information Document
Company: RAC Motoring Services & RAC Insurance Ltd
Product: RAC Breakdown Cover
Registered in England & Wales. RAC Motoring Services (310208) is authorised and regulated by the Financial Conduct Authority.
RAC Insurance Ltd (202737) is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and
the Prudential Regulation Authority.
This document will tell you some key information about your RAC Breakdown Insurance. For full details, please see your schedule and
Terms and Conditions.
What is this type of insurance?
RAC Breakdown Insurance is for people who want to make sure they can get help if their vehicle breaks down. Additional Cover is there to
help you if other things happen, like losing your keys.
What is insured?
Roadside
We'll help to repair your vehicle if it breaks down on the
roadside in the UK, as long as you're more than ¼ mile from
home
If we can't repair your vehicle at the roadside, we'll take the
vehicle and passengers to a safe place, up to 10 miles away
Whether that's a local garage, or home - it's your choice!
You'll be reimbursed for a taxi journey of up to 20 miles from
the garage
The following levels of cover are optional. Please see your
schedule to see what cover you have.
At Home
• You get all the benefits of Roadside. Plus, we can help if you
break down at home, or less than ¼ mile away from your
home address
Recovery
• If we can't repair your vehicle, we'll arrange transport of the
vehicle, you, and your passengers to a single location. This
can be anywhere you choose, within the UK
Onward Travel
• If your vehicle can't be repaired on the day you break down,
we can keep you moving. We'll either arrange you a hire car
for up to 3 days, alternative transport, or an overnight hotel
Courtesy Car
• If we attend a breakdown and your vehicle can't be fixed on
the same day, we'll arrange a hire car for you. We'll organise
a small hatchback for up to 3 days
Battery Replace
• If your breakdown's been caused by a fault with your
vehicle's battery and we can't recharge it, we'll source, pay
for and fit a new one. We'll cover you up to £600
Tyre Replace & Tyre Replace Plus
• If your vehicle can't be driven because of damage to one or
more of the tyres fitted to it, we can help. We'll make a
temporary repair if we can, and we'll arrange and pay for you
to have a new tyre fitted. You can claim up to £150 per tyre
on Tyre Replace, and £350 per tyre on Tyre Replace Plus
Key Replace
• We'll arrange replacements for your keys if they're
accidentally lost, broken, or stolen. Your house and vehicle
keys are covered. We'll cover up to £1500
Legal Care Plus
• We cover legal costs for recovering losses after an accident.
Plus, we cover consumer disputes and defending motoring
prosecutions
What is not insured?
Faults that existed before purchasing cover
Repeat call outs for the same issue where you have not
followed our advice
If your vehicle stops working because of anything other than a
mechanical or electrical breakdown. For example, a road traffic
collision, or putting the wrong fuel in your car
Vehicles that are used for business - even if you aren't using it
for business at the time
The cost of any parts, unless you have purchased optional
cover for them
Any resources or equipment that are needed to repair or
recover a vehicle but aren't normally carried by the RAC
Vehicles which don't have valid tax, insurance, or MOT (unless
exempt)
A policy excess applies for each breakdown and this will be
shown on your schedule
Onward Travel
• Delivery or collection of the hire car is not covered
• Fuel is not covered
• Drivers under 21 won't be accepted for hire cars arranged by us
Battery Replace
• We won't cover batteries that need to be fitted by a
manufacturer or garage
• We won't cover electric vehicles or hybrids
Tyre Replace & Tyre Replace Plus
• We won't replace tyres that are damaged through incorrect
alignment, wear and tear, or tyres below the legal tread depth
Key Replace
• We won't replace the keys of vehicles used for business, or
that are insured under a motor trade policy
• We won't replace keys that are damaged through wear and
tear, or age
• We expect you to take reasonable care of your keys. For
example, you won't be covered if you keep all of your keys for
one car on the same keyring
• We won't cover a key that you cannot prove ownership of
(e.g. a copy of the V5 or an insurance certificate in your name
at the policy address)
Legal Care Plus
• We won't cover claims for legal costs that have a less than
51% chance of success
 Are there any restrictions on cover? Where am I covered?

Your vehicle must be registered in the UK and be less than: You are covered in England, Scotland, Wales, Northern
• 3.5 tonnes (for reference, a standard SUV is 2.3 tonnes) Ireland, Jersey, Guernsey and the Isle of Man
• Motorcycles must be over 49 cc
There are limits to how many claims you can make. Please
see your schedule
To make a claim, you must call us and allow us to assess the What are my obligations?
claim and arrange repairs, replacements, or other services. If
you don't speak to us before requesting services, you will not
be covered • You must pay for your membership by the due date
If you break down on the live lane of a motorway or dual • Let us know straight away if you want to change your
carriageway, we won't be able to attend until you have been details. This includes who is covered by your policy, your
moved to a safe location by the authorities address and vehicle
If your caravan or trailer breaks down, we'll only send help to • You must make sure your vehicle is in a legal and
try and repair it at the roadside. We won't provide any other roadworthy condition
services or cover (e.g. recovery)
• You must follow our guidance on repairs following a
For personal-based memberships: all people listed on the breakdown attendance
policy must live at the same address. A named member must
be with the vehicle at the time of breakdown • You must report a breakdown to us straight away and follow
the instructions we give you
For vehicle-based memberships: your vehicle must be
registered at your policy address
Onward Travel - Hire Car, or Courtesy Car
• The hire car we supply will be a small hatchback. We can't
provide adapted cars
When and how do I pay?
• If you don't meet the terms of our car hire provider, but you
decide to hire a car yourself, let us know. If we've agreed the
cost beforehand, we'll reimburse you up to £35 per day • We'll need payment when you buy, renew or on the agreed
date/s set out on your schedule
Legal Care Plus
• The RAC must choose your legal representative. If legal • You can pay by debit card, credit card or direct debit
proceedings begin, or if there's a conflict of interest, you can • The excess payment applies for each breakdown. See your
ask to use your own legal representative schedule for the amount due

When does my cover start and end?

• Your start date is shown on your schedule

• Roadside, At Home and Legal Care Plus cover start straight after buying your policy (unless your policy is future-dated)
• Recovery is available for breakdowns that happen 24 hours after your start date
• All other cover is available 7 days after your start date
• If you have a rolling monthly contract, the policy will end when you cancel it. You can do this at any time
• For all other contracts, the end date is shown on your schedule
Note: When you renew your policy there is no wait period before you can make a claim
If you have a membership that renews automatically and you want to stop this, you can:
• Change this online. Just go to myrac.co.uk and select Account Settings in the menu
• Call us on 0330 159 0360 to let us know
If you cancel, your membership won't continue. If you want to stay protected, you'll need to call us at renewal

How do I cancel my contract?

You can cancel your policy by contacting RAC customer services on 0330 159 0360
Or write to us: RAC Financial Services Limited, Great Park Road, Bradley Stoke, Bristol BS32 4QN

IM.AGG.IPID.0723