QSU's Resilient Response to the Pandemic: Adapting Education to the New Normal

In the face of the far-reaching impacts of the COVID-19 pandemic, Quirino State University (QSU)
displayed remarkable adaptability and resilience in ensuring the continuity of education for its students.
Here's the story of how this institution rose to the challenge, innovating and supporting both faculty and
students during these challenging times.

Understanding Student Needs

QSU began by conducting a thorough study to assess the needs of its students. They considered factors
like device availability, digital literacy levels, and internet connectivity. While most students fell into the
medium technology proficiency category, their primary devices were smartphones, and internet
connections were often slow. This understanding laid the foundation for their adaptive approach.

Printed Modules for Accessibility

Recognizing the challenges faced by students, QSU took a pragmatic approach. They created 662 self-
paced learning modules that covered all 27 programs offered by the University. These modules were
hand-delivered to students' doorsteps, ensuring that the quality of education remained intact, even
during a global pandemic.

Faculty Transformation

QSU's faculty members played a pivotal role in this transformation. They quickly adapted their teaching
methods, using digital tools and creative pedagogies to keep students engaged. While the transition
wasn't without its difficulties, it demonstrated the unwavering dedication of the educators to their
students' success.

Leveraging Technology

QSU didn't stop at printed modules. They seamlessly integrated digital tools and platforms for remote
teaching. Virtual classrooms and online platforms became hubs of intellectual exploration, bridging the
physical distance. QSU introduced e-ARAL, a customized Learning Management System (LMS) that
delivered lectures, assignments, and facilitated online discussions, making teaching and learning more
interactive and adaptive.

Investing in Professional Growth

QSU prioritized professional development to ensure faculty members were well-equipped for the "new
normal" of education. The University conducted upskilling programs, helping educators become
proficient with digital and online tools. Workshops focused on creating engaging online content and
meaningful learning experiences.

Redesigning Courses and Assessments

QSU's faculty members didn't just replicate traditional courses online; they redesigned them for the
digital environment. Assessments were adapted to remote learning, emphasizing open-book
assessments, research projects, online quizzes, and reflective assignments. This shift encouraged critical
thinking and practical application of knowledge.
Enhanced Communication and Support

Effective communication was paramount during these trying times. Regular interactions between faculty
and students ensured prompt feedback and virtual office hours for clarifications. The University also
adjusted its grading system to accommodate the new normal.

Supporting Faculty

QSU provided significant support to its faculty members, recognizing their invaluable role. Various
measures, including flexible work arrangements, transportation support, and improved communication
and internet services, were implemented to assist them in their pivotal roles.

Comprehensive Student Support

To simplify enrollment, QSU allowed only parents and guardians on campus, with designated faculty
members facilitating the process. The Knowledge Center adapted by offering virtual referencing and
online library orientations, granting students access to a wide range of resources remotely.

Caring for Student Well-being

QSU prioritized the emotional and mental well-being of its students. Counseling, academic advising, and
career services were offered through online platforms. The University initiated surveys to identify
students with counseling needs and established protocols for addressing mental health issues. Webinars
on mental health were organized to promote a supportive environment and eradicate stigma.

Quirino State University's response to the COVID-19 pandemic serves as an inspiring example of
resilience and adaptability in the face of adversity. Their proactive measures ensured uninterrupted
learning and emphasized the importance of both faculty and student well-being. QSU's story stands as a
beacon of hope, illustrating that determination and innovation can overcome even the most formidable
challenges.