University of Santo Tomas

College of Commerce and Business Administration

Marketing Management Department
1st Term AY 2023-2024

Assessment of Learning for Module 2

Name: _____________________________Section: ________ Date: ___________ Score: ___________

Part 1. Multiple Choice

Direction: Read each question carefully. Choose the letter that corresponds to the correct answer and
write it on the blank provided before the number. Two (2) points each answer.

A 1. A business operations diagnostic is a professional review of a company's core activities

that includes expert recommendations on how to improve performance and quality while lowering costs
and delivery lead time.

A. Business Operation Diagnostics B. Micro Biz C. Small Enterprise D. SWOT

B 2. It refers to a part of business diagnostic tool wherein it assesses the operational

communication, policies within and outside labor requirements and conflict resolution within the
organization.
A. Customer & Supplier Focus B. People Management C. Small Biz D. Super Biz

A 3. It refers to a part of business diagnostic tool wherein it assesses the office regulations in
place, the organizational authorities, check and balance & legal compliance within the organization.

A. Operations & Management Control B. People Tool C. Small Biz D. Super Biz

A 4. It refers to a part of business diagnostic tool wherein it assesses the career advancement,
staff training & planning within the organization.

A. Management Training & Development B. People Tool C. Small Biz D. Super Biz

A 5. It refers to a part of business diagnostic tool wherein it assesses the technology acquired,
technology applied, systems supporting policies, reporting, review & analysis within the organization.
A. Management Training & Development B. People Tool C. Small Biz D. Super Biz

Modules in ELE-MSME Page |1

UST College of Commerce and Business Administration
 University of Santo Tomas
College of Commerce and Business Administration
Marketing Management Department
1st Term AY 2023-2024
Part 2. Essay

BOD ELEMENT # 2

Modules in ELE-MSME Page |2

UST College of Commerce and Business Administration
 University of Santo Tomas
College of Commerce and Business Administration
Marketing Management Department
1st Term AY 2023-2024
BOD ELEMENT # 3

BOD ELEMENT # 4

Modules in ELE-MSME Page |3

UST College of Commerce and Business Administration
 University of Santo Tomas
College of Commerce and Business Administration
Marketing Management Department
1st Term AY 2023-2024
BOD ELEMENT # 5

BOD ELEMENT # 6

Modules in ELE-MSME Page |4

UST College of Commerce and Business Administration