Document

No.
Olenchity TVET College
Page 1
Title Operate Personal Computer Issue No EIS HNS2 M07 0322

Department: Information and technology

Section: Level I
Program: Regular
Academic Year: 2016
Nominal hour:-30 Hours
Session Plan (EIS HNS2 M07 0322)

Unit of Competency: Apply Problem – Solving Techniques to Routine Malfunction

Module Title: Applying Problem – Solving Techniques to Routine Malfunction
Module Code: EIS HNS7 M07 0322
NOMINAL DURATION: 7:30 Hours
LO_1: Identify problems
Session Objectives: At the end of each session the trainees would be able to:-
 Identifying Hardware, software, user or procedural problem to
appropriate person
 Defining and determining Problems
 Identifying and documenting condition of Hardware, software,
user and problem
Activities Nomina
l Learning
Contents
Duratio methods
n
Introduction 20 min Introduction Lecturing

120min Identifying Hardware, software, user or procedural demonstration

problem to appropriate person
Presentation

120min Defining and determining Problems demonstration

120min Identifying and documenting condition of Hardware, demonstration

software, user and problem

Evaluation 60 min Interview

Summary 10min Wrap-up and Feedback
Resources  Operation Manual
 Learning guide

By instr/mitiku.awoke Page 1
 Document
No.
Olenchity TVET College
Page 2
Title Operate Personal Computer Issue No EIS HNS2 M07 0322

Session Plan (EIS HNS2 M07 0322)

Unit of Competency: Apply Problem – Solving Techniques to Routine Malfunction

Module Title: Applying Problem – Solving Techniques to Routine Malfunction
Module Code: EIS HNS7 M07 0322
NOMINAL DURATION: 7:30 Hours
LO_2: Determine fundamental / root causes of the problem
Session Objectives: At the end of each session the trainees would be able to:-
 Identifying possible causes
 Developing possible cause statement
 Identifying fundamental causes and conducting investigation
Activities Nomina
l Learning
Contents
Duratio methods
n
Introduction 20 min Introduction Lecturing

120min Identifying possible causes demonstration

Presentation

120min Developing possible cause statement demonstration

120min Identifying fundamental causes and conducting demonstration

investigation

Evaluation 60 min Interview

Summary 10min Wrap-up and Feedback
Resources  Operation Manual
 Learning guide

By instr/mitiku.awoke Page 2
 Document
No.
Olenchity TVET College
Page 3
Title Operate Personal Computer Issue No EIS HNS2 M07 0322

Session Plan (EIS HNS2 M07 0322)

Unit of Competency: Apply Problem – Solving Techniques to Routine Malfunction

Module Title: Applying Problem – Solving Techniques to Routine Malfunction
Module Code: EIS HNS7 M07 0322
NOMINAL DURATION: 7:30 Hours
LO_3: Recommend solutions to problem
Session Objectives: At the end of each session the trainees would be able to:-
 Recommending possible solutions
 Planning Implementation and evaluation of solutions
 Documenting and submitting recommended solutions

Activities Nomina
l Learning
Contents
Duratio methods
n
Introduction 20 min Identifying potential solution to problem Lecturing

120min Recommending possible solutions demonstration

Presentation

120min Planning Implementation and evaluation of solutions demonstration

120min Documenting and submitting recommended solutions demonstration

Evaluation 60 min Interview

Summary 10min Wrap-up and Feedback
Resources  Operation Manual
 Learning guide

By instr/mitiku.awoke Page 3
 Document
No.
Olenchity TVET College
Page 4
Title Operate Personal Computer Issue No EIS HNS2 M07 0322

Session Plan (EIS HNS2 M07 0322)

Unit of Competency: Apply Problem – Solving Techniques to Routine Malfunction

Module Title: Applying Problem – Solving Techniques to Routine Malfunction
Module Code: EIS HNS7 M07 0322
NOMINAL DURATION: 7:30 Hours
LO_4: Participate in Workplace Communication
Session Objectives: At the end of each session the trainees would be able to:-
 Using effective communication skills to gather information
 Using basic mathematical processes for routine calculations.

Activities Nomina
l Learning
Contents
Duratio methods
n
Introduction 20 min Using effective communication skills to gather Lecturing
information

120min Defining workplace procedures for locating and demonstration

storing of information
Presentation

120min Recording workplace data based on standard demonstration

workplace forms and documents.
120min Using basic mathematical processes for routine demonstration
calculations.

Evaluation 60 min Interview

Summary 10min Wrap-up and Feedback
Resources  Operation Manual
 Learning guide

Prep by:________________________ approved by:__________________

Sign;_________________ Sign;_________________

By instr/mitiku.awoke Page 4
 Document
No.
Olenchity TVET College
Page 5
Title Operate Personal Computer Issue No EIS HNS2 M07 0322

Date:_________________ Date:_________________

By instr/mitiku.awoke Page 5