Project Address Contact

Abhinav Ratan
Delhi
+919818739773

Quotation No. : 11031

About Us

Engineering is at the core of our identity. It describes who we are and how we think. And the way we work,
in the factory, in the office, or on-site. It has given us enormous knowledge and strength, but we remain
focused on the future and where our industry is heading so we can lead clients to the best solutions
tomorrow as well as today. Our whole company is committed to building lasting customer relationships that
get more productive and rewarding over time. We trust and are trustworthy, working with customers and
each other as a united team to solve problems and keep things moving.

We are the business partners of TK Access Solution, Italy, which deals with the manufacturing of home
elevators. With over 11 years of experience and a presence across the globe, we ensure one-stop mobility
solutions for our clients. We take a personal approach to each project, from highly personalized technical
drawings to fast and efficient installation, we strive to ensure that all of our customer's requirements are met
by the finished product.

We know that buying a home lift is often a once-in-a-lifetime purchase, so choosing the right product is
essential. Our home elevator does not require you to dig a pit and have an additional machine room.
Moreover, they are safe and tailor-made and they can be customised as per your space availability and
desire.

We promise to Safeguard your family: Our home elevators comply with residential safety standards of
Machine Directive 2006/42/1 EC and EN 81-41. We follow the world’s most efficiently framed guidelines to
ensure that the lives of your loved ones are always safe. We ensure that every elevator supplied gets the
highest standards of safety certification. With home elevating solutions from TK Elevators, we bring your
ideal vision to reality.

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
 Lift Specification - E200 Series

Model E200 Series

Shaft Type Masonry by Others

Cabin Type Standard

Capacity 400Kg

Power Efficiency and Usage Class A, 230V, 1 Phase 50Hz

Max Speed 0.15/m second

Access Type Frontal (B)

Stops G+3 Stops

Floor Number on COP Sequential Numbers 0, 1, ...

Door type Swing Doors

Comfort Extra gentle soft start and stop

Safety Certification TUV certification, SIL 3 certification (Safety Integrity Level)

In an independent electric cabin, powered solely by 24V,

extraordinary safety systems are implemented. These include
separate overspeed governor and brake systems, emergency
Safety Features lowering with battery backup, a handrail for stability, and advanced
door safety mechanisms with light rays and pressure sensors. These
innovative features ensure passenger safety and enhance the overall
travel experience.

Continuous comprehensive log with advanced error code notification

Preventive maintenance system
system

Accessibility Voice annunciation, landing chime, Braille, Illuminated buttons

1 year warranty against any manufacturing defect + 1 year Free

Warranty
Service

Dimensions

Clear shaft size required P4 1200mm W x 1000mm D 1400 1450

Cabin size P4 1200mm W x 1000mm D 1200 1025

Minimum Headroom 2500mm

Required Pit depth / Ramp Option (minimum required) 120mm

Total Travel height (minimum required) 10500mm

Electrical Cabinet Location Position On Ground Floor with in 5 meters

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
 Shaft

Shaft cladding

Shaft Panels

Shaft Colour

Application

Special Conditions

Control System

Isolator Lockable Main Switch on an independent circuit prepared by

Electrical requirement
others, at the Control cabinet location.

Cabin Details

Cabin Type Standard

Standard cabin options

COP Colour Black

Cabin Display TFT Colour display with landing indicator on G side

Cabin Buttons Sequential Numbers 0, 1, ...

Sound Voice annunciator and floor arrival chime

Cabin A side Cabin Wall

Cabin B side

Cabin C side Cabin Wall

Cabin G side Black Handrail

Cabin Walls Skinplate A4 (RAL 9010)

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
 Cabin Details

Flooring Vinyl - Sand

Communication Telephone

Ceiling and lighting 3 LED spot lights

Cabin Doors

Door Side

Door Finish

Landing Doors: Floor 0

Door Side Side B

Door Handle Techno

Door Size 800mm

Door Frame Width 100mm Frame

Weatherised Door Colour

Door Finish 46116

Landing Call Button Mounted in Door Frame Without Display

Key Switch

Special Conditions 800mmRHS Hinge100mm FrameTechno

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
 Landing Doors: Floor 1

Door Side Side B

Door Handle Techno

Door Size 800mm

Door Frame Width 100mm Frame

Weatherised Door Colour

Door Finish Panoramic Glass RAL 9010

Mounted in Door Frame Without

Landing Call Button
Display

Key Switch No Key-switch

800mm RHS Hinge 100mm

Special Conditions
Frame Techno

Landing Doors: Floor 2

Door Side Side B

Door Handle Techno

Door Size 800mm

Door Frame Width 100mm Frame

Weatherised Door Colour

Door Finish Panoramic Glass RAL 9010

Mounted in Door Frame Without

Landing Call Button
Display

Key Switch No Key-switch

800mm RHS Hinge 100mm

Special Conditions
Frame
 Stage
Deposit and Acceptanceof Order
Drawings and Submittals
Moving Lift into Production
Stage
Lift Manufacturing
Readiness (Shipment)
Site Delivery
Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co.
Schedule Payment
1. Deposit is payable upon placement of order. Lift
Drawings will be ordered by Elite Elevators and
50% of the total value Deposit Payment
provided for review after the deposit payment is
received.
Finalising the drawing and finishes.
1. Lift Drawings and finishes to be confirmed
Any amendments to the drawing is made
Please note the accuracy when confirming the
following:
- Shaft dimensions
-
- Travel distance between floors.
- Pit depth and headroom height
2. Lift finishes to be finalised
3. The builder must contact Elite Elevators for any
site specific instructions prior to starting lift Pit/shaft
construction.
1. Purchaser to provide signed and approved copy
of site-specific lift drawings to the Elite Elevators. 2.
Purchaser to provide signed and approved copy of
lift finishes to the Elite Elevators ( no changes can % of total Value Production Payment
be made once the lift has moved to production) 3.
Payment of 40% of total value is payable before
sending to production (To put the lift in production)
Schedule Payment
Moving the Lift Into Production
1. Elite Elevators will move the lift into production
after payment of the invoice including any Sales
Variation Invoices for additions to the order made
by the customer.
2. Your week 1 of the lift production timeline starts
now. -
3. For extended delays in moving the lift into
production more than 12 months from order
confirmation, Elite Elevators reserves the right to
adjust the contract price to reflect current pricing at
that time.
4. Installation project manager will make contact.
Readiness of your elevator.
At completion of manufacture of your elevator. At
the readiness notification from factory, Elite 50% of the total value Readiness Payment
Elevators after receiving this payment will ship your
elevator.
Delivery & Storage of materials
Elite Elevators will Coordinate delivery to the site.
Free storage of Two weeks is included with your
-
purchase. If delivery to site is not possible as per
schedule, Elite elevators can organise storage of
your lift for an additional cost.
Customer Signature
 Stage Schedule Payment

Pre-Install site inspection & Installation

Elite Elevators's Project Manager will schedule and
confirm the installation commencement date at
completion of pre-installation site inspection.
1. All technical activities at site as indicated has
been completed and the
2. site is confirmed ready for installation by the
Installation Installation cost to be Released
Company’s Project Manager.
3. The Company will require 2-3 weeks to install
your lift from when the installation commences on
site.
4. At practical completion of installation Elite
Elevators will require a signature accepting the lift
install is complete and free of visible defects

TESTING AND COMMISSIONING OF THE

ELEVATOR
To complete testing and commissioning, the power
supply, cabin flooring, finishes around the doors,
Commissioning -
closing of all the gaps and any outer and inner
cladding must be completed inline with the practical
completion of the lift, before the testing and
commissioning.

Completion - Handover to client

Introduction to your lift and hand over welcome -
pack

Payment

ALL the payments to be made in favor of "K Ramanathan and Co."

Name of Bank ICICI Bank

Branch Adyar Branch

Account No 035005500570

IFSC Code ICIC0000350

RTGS Code ICIC0000350

PAN Number ACWPB9934C

GST Number 33ACWPB9934C2ZH

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
Before signing this form, ensure your provided project plan is achievable to complete all the above

Please sign and return this form to confirm it is understood that the site must be ready prior to our
attendance of the required installation enabling pre-start inspection. Signing confirms you understand and
accept the implications and charges which you agree to pay if the site is not ready or installation is
aborted. Please then e-mail the signed form to crm@eliteelevators.com or courier to Elite Elevators "Nibav
Building" No:11, 2nd Floor, LB Road , Adyar Chennai-600020, Tamil Nadu, India

Customer scope of work:

1. Unloading of materials at site.

2. Transportation of material from Indian Port to Customer Site.

3. Scaffolding.

4. Stabilized Power Supply.

5. Any Civil,Carpentry and Electrical work.

Technical site Visit:

We provide two complimentary technical site visit before production and one before Installation additional
site visits shall be provided at charge.

Note:

Any overwriting in this quotation will not be accepted, and this quotation remains valid in its current form.

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
The product cost mentioned in this quotation are as per current date exchange rates. It's agreed that if
there will be a positive or negative variation of over 5% in European exchange rates as per
xecurrency.com, Elite elevators may revise the price accordingly. This contract stands final. Anything
apart from this contract will be overruled.

Product pricing is subject to change based on factory price revisions.

Please note: When making online transfer of payment, kindly email the transaction details to -
accounts@eliteelevators.com Make sure to include the Customer name, City and Amount. On receipt of
the email only we shall be able to process the Receipt and send it to you.

Pricing and GST

Expires: August 16, 2023

Grand Total ₹ 2760353 + 18% G.S.T extra

Time of Delivery 6 months after approval of Drawings and Finishes

Terms of Payment 50% While Placing order

Terms of Payment % While Signing Drawings

50% Against Readiness Notification

1 year warranty against any manufacturing defect + 1 year Free

Service
From Second year onwards, there is an option to sign up for Annual
Warranty Maintenance Contract, at an additional cost.
If the material is ready in the factory and if its not picked up for any
delay in payment for a period of 30 days, from the 31st day, the
product warranty will commence.

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
* Applicable tax levied by the government on the product time to time

The price/s quoted herein is/are exclusive of all taxes,as currently applicable, whether levied by the
Central Government or the State Government. In the event of any amendment variation in the rate or
methodology for charging the applicable taxes, and/or, should be any new levies (including but not limited
to GST) imposed in respect any additional levy shall be borne and payable by of this contract the entire
burden of you on demand at any time,in addition to the price/s stated herein.

Warranty and Maintenance:

TK Elevators comes with 1 year warranty against any manufacturing defect. We also Provide 1 year free
service from the date of installation or 60 days from the date of delivery, whichever is earlier.

We will provide 2 routine services during the one year Free of Charge.

SITE READY DEFINITION FORM

Elite Elevators Home elevator lifts, unlike large passenger lifts, are designed to be installed into completed
or near completed areas. All required building work in, or adjacent to, the lift area must be completed prior
to the commencement of the lift installation. Elite Elevators would be pleased to answer any queries that
may arise in relation to these prerequisite works.

Below is a definitive site ready definition listing all details, which must be completed prior to our installation
enabling pre-start inspection. If any points cannot be completed before the advised ready date, please
contact us to discuss alternative dates immediately. This will allow Elite Elevators to reschedule other
installations to better accommodate your needs. If an installation team arrives on site and cannot continue
with the pre-start inspection or lift installation because the building work does not meet our site ready
definition or drawings, Elite Elevators may not be able to guarantee an alternative date at short notice and
will result in Elite Elevators charging for the aborted visit.

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
Please ensure you read this form thoroughly before you sign and return.

1. Upper, lower and any intermediate floor levels to all lift areas must be completed by you. These must be
in accordance with specified drawing dimensions and tolerances.

2. All building works required for the lift installation must be completed and within the dimensions and
tolerances specified in the drawings and pre-installation manuals by you. Any additional works carried out
on site after approval of lift drawings that affect or conflict the installation of the lift have to be rectified by
yourself or your builder at your cost.

3. Correct door heights must be provided and completed by you as per the approved drawings,
measurements for door heights must be taken from presumed finished floor level and door openings all to
be made in accordance with measurements on approved drawings.

4. Lifts over 2.5m travel must have a certified lifting beam provided by you. Where lifting beams are
impractical additional suitably qualified labor is to be provided by you.

5. Scaffolding is to be provided when necessary by the customer. The engineers who attend a pre site visit
will confirm when scaffolding is required and a member of the Elite Elevators team will then contact you
with the requirements needed, but please note the scaffold must then be provided prior to the install date.

6. Storage of the lift must be provided by the customer at their expense (i.e. container, garage etc.), the
engineer will discuss this with the site contact when attending a pre site visit.

7. If a pit is required, it must be of the correct depth, size and to be square which you should provide
adhering to the approved drawings and taking into account floor finishes. Where the pit is outside it must
have adequate drainage provided by you.

8. The flanking walls/shaft and openings must be square, perpendicular and made to a finished state by
you. Painting and plastering may not be possible once the lift is installed.

9. Any ceilings or other overhead works in and around the lift area as may be required must be completed
by you prior to the lift installation commencing for e.g. fire and /or smoke alarms etc.

10. The lift isolator and permanent power supply must be completely installed, tested and working by you.
It must also conform to the correct specification as stated in the drawings. You should have stabilized
power as per our specification without which we are unable to commission the lift. Therefore a revisit
would be required as per point No. 15.

11. A dedicated telephone line should be provided and must be completely installed, tested and working
by yourselves. We supply only one handset, which is located in the cabin.

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
12. An electrical supply for power tools is to be provided without charge, for the duration of the lift
installation.

13. The lift area must be made clean & clear of all other trades including any waste by you. The removal of
waste from site e.g. lift packaging is to be made by you i.e. skip to be provided.

14. Adequate lighting must be made available by you in and around the lift area and all other routes.

15. In the event of the pre-start inspection having an unsatisfactory outcome a further inspection may be
required, the scheduled installation being aborted a re-visit required to complete, commission or handover
the lift, Elite Elevators reserve the right to charge a minimum of Rs. 10,000/- to cover costs incurred to do
this. Any outstanding balance must be paid prior to any re-visit. Please note that a re-schedule or re-visit
may take up to 4 weeks to be re-planned.

16. Unloading of Materials to be done without opening the package.

17. Filling of Gap between the lift shaft and wall or door entrance and lift door is customer scope.

18. In case of outdoor installation, Proper protection or covering has to be provided by customer.

19. Cladding work (fixing of tiles/marbles) at the door entrance should not be carried out before
installation.

20. This contract is subject to our General Terms and Conditions Subjected to Chennai Jurisdiction only.

Please be aware that all lift drawings / specifications / dimensions are to be checked thoroughly by you
before drawing approval. Once your lift is placed into production, any changes (if it is possible to do so)
will be at cost to you and may cause delays.

Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co. Customer Signature
Terms & Conditions
1. GENERAL
1.1. These terms and conditions together with the Customer’s Order and
the WBO T&Cs constitute the entire agreement between K. Ramanathan
and Co., and its successors, transferees or related companies (Elite
Elevators) and the Customer for the supply of Work. No other terms and
conditions will apply unless stipulated in writing by Elite Elevators.
1.2. In these terms and conditions:
1.2.1. Agreement means these terms and conditions together with the
Customer’s Order and the WBO T&Cs;
1.2.2. Customer means any person, party or entity who purchases
Products and/or Services from Elite Elevators;
1.2.3. Force Majeure means:
(a) war, hostilities, blockade, insurrection, invasion, act of foreign
enemies;
(b) rebellion, terrorism, sabotage, strikes, revolution, insurrection, military
or usurped power, or civil disturbance; and
(c) breakdown of machinery, flood, bushfire, washout, earthquake,
landslide, cyclone, hurricane, epidemic or pandemic (including pandemic
of a disease), typhoon, tidal wave or volcanic activity
or any other cause whether similar or dissimilar to any of the clauses or
categories described above and which is beyond the reasonable control
of the party experiencing the event;
1.2.4. Insolvency Event means any circumstance in which the Customer
is unable to pay any amounts that have become due and payable and
includes without limitation, liquidation, official management,
administration, compromise arrangements, mergers, amalgamation,
reconstruction, winding up, dissolution, deregistration, assignment for the
benefit of creditors, schemes, compositions or arrangements with
creditors, insolvency, bankruptcy, or a similar procedure, or changes to
the constitution of any partnership or person, or death;
1.2.5. Invoice means a tax invoice;
1.2.6. Order means the Scope of Works, any schedules and the order
placed by the Customer in accordance with these terms and conditions;
1.2.7. Others have the meaning ascribed to them under the WBO T&Cs;
1.2.8. Product means any product sold and supplied by Elite Elevators to
the Customer, including stair elevators;
1.2.9. Site means the location where the Product is to be installed;
1.2.10. Product warranty means and includes a warranty against
manufacturing defects, motor and vacuum seal
1.2.11. Service warranty means and includes an annual maintenance
contract provided by the Elite Elevators
Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co.
1.2.12. Services means activities and services necessary to manufacture
and install Products at a Site specified by the Customer including any
services to be undertaken by Elite Elevators under this Agreement, and
any services outlined in any Order;
1.2.13. WBO T&Cs means the Works By Others Terms and Conditions;
and
1.2.14. Work(s) means the provision and supply of Products and/or
Services under this Agreement including Works supplied by Others (as
defined under the WBO T&Cs).
2. ORDERS AND PRICING
2.1. By placing an Order, the Customer makes an offer to Elite Elevators
to purchase the Products and/or Services selected by the Customer on
and subject to these terms and conditions. Elite Elevators may choose to
accept the offer at its discretion. If the Order is accepted, Elite Elevators
will notify its acceptance by issuing an Invoice to the Customer or in any
other matter it prescribes.
2.2. All sales of Products and Services are made at the price for that
Product or Services shown on the quotation at the time of Order unless
otherwise stipulated by Elite Elevators in writing. Unless expressly stated
to the contrary in the Order or an Invoice, all prices do not include
transportation, insurance, delivery, installation, or any other
disbursements which will be separately quoted and charged.
2.3. (Price variations) The price under an Order or for Works may be
amended and varied by Elite Elevators at its sole discretion as follows:
2.3.1. In accordance with the variations and additional charges incurred
pursuant to the WBO T&Cs;
2.3.2. With 3 days’ written notice by Elite Elevators (such notice may be
provided by email to the Customer) upon the following circumstances
(Price Change Notice):
A. An event beyond Elite Elevator’s reasonable control;
B. Force Majeure event;
C. Unavailability of Elite Elevator’s or Other’s staff, employees,
representatives or agents due to COVID-19 protocols or rules (such as
illness and close contact isolation);
D. A change to the works requested by the Customer;
E. Delay caused by the Customer or Others;
F. Failure by the Customer to obtain all necessary permits, approvals
and registrations in respect of the installation of the Products and the
performance of the Works at the Site;
G. If the information provided by the Customer or Others has changed or
is incorrect;
H. Foreign exchange fluctuations;
I. Change to laws, regulations, taxes or duties;
Customer Signature
J. Change to the cost of freight, labour and material;
K. Change to the cost of the Products;
L. If works are to be conducted outside Elite Elevators' standard work
hours;
M. If a delivery is made 100km away from the city centre of the capital
city of the State or Territory in which the Site is located;
N. Higher accommodation costs (whether due to the holiday season
and/or unavailability of accommodation or otherwise);
O. Extreme or inclement weather;
P. The site is not suitable for the works including by way of example if
the driveway is too steep, the ground is not ready, and if there are other
tradespeople in the way or obstructing the path.
2.3.3. If the Works are to occur during seasonal or holiday periods in
India and Italy (as the Product is sourced from Italy) additional fees will
apply. The price will increase to cover extra costs such as
accommodation, transportation, and labour.
2.3.4. If the Customer requests:
A. To increase, decrease or omit any part of the works;
B. Change the character or quality of any products;
C. Change the lines, levels, positions, and dimensions of any part of the
work;
D. Additional work;
E. To accelerate or expedite Work;
F. Demolish or remove material.
2.4. Any prices or charges referred to in this Agreement and/or in any
quotation are exclusive of Goods and Services Tax (applicable taxes)
unless stated otherwise. The total price payable by the customer for work
is subject to applicable taxes.
2.5. All Orders, once accepted by Elite Elevators, are final. No order may
be cancelled except with Elite Elevators’ written consent and on terms
which will indemnify Elite Elevators against all losses. The Customer
acknowledges that the extent to which an Order can be modified or
cancelled, if at all, will depend on the type of Work and the stage that the
Order has reached in the Elite Elevators’ system.
2.6. The Customer represents and warrants that, by submitting an order
to Elite Elevators, it has the right and is duly authorised to submit an
Order and to enter into this Agreement.
3. TERMS OF PAYMENT
3.1. Elite Elevators shall render an Invoice after the completion of work
or any stage of work from time to time.
3.2. Should the payment stages not be specified or otherwise referred to
in the order or any other document forming part of this agreement, the
Customer agrees that it will be required to pay at the following stages:
3.2.1. 30% of the quoted price of the Works (plus any additional charges):
when the Customer submits an order to Elite Elevators as an upfront
engineering and shop drawing cost;
3.2.2. 40% of the quoted price of the works (plus any additional charges):
Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co.
3.3. Payment is due in full on terms of net (15) fifteen days from the date
of issue of the Invoice unless any other arrangements have been made in
writing.
3.4. Elite Elevators reserves the right to set-off any amounts payable by
the Customer against any amounts payable by the Customer.
3.5. If the Customer defaults in payment of any Invoice when due, the
Customer shall indemnify Elite Elevators from and against all loss and
damage in respect of any recovery action including without limitation all
solicitors’ fees (on an indemnity basis), commercial agents’ commission,
out of pocket expenses, bank fees, freight, insurance (collectively referred
to as fees) and interest.
3.6. If the Customer defaults in payment of any Invoice when due, Elite
Elevators may, without prejudice to Elite Elevators' other rights, either
suspend further deliveries, require payment in advance for all such
deliveries or terminate this Agreement or any other agreement with the
Customer by written notice to the Customer.
4. Terms of cancellation:
The Customer acknowledges that Elite Elevators will be entitled to the
following costs and should be works suspended or terminated or
cancelled by either party:
4.1. Signing of the quotation
25% of the total price (without tax) will be charged as a cancellation fee
and the remaining will be
refunded, provided the request is made in 24hrs via registered email.
4.2. Sent for Production
60% of the total price (without tax) will be charged as a cancellation fee
and the remaining will be refunded.
4.3. Ready for Dispatch
85% of the total price (without tax) will be charged as a cancellation fee
and the remaining will be refunded
4.4. On Delivery
100% of the total price (without tax) will be charged as a cancellation fee.
5. DRAWINGS & TECHNICAL INFORMATION
5.1. The Site-specific drawings and elevator finish must be agreed and
signed off by the Customer before the Works commence (including the
production of the Product). Elite Elevators will provide the technical
drawings containing all measurements for the work required by Others.
5.2. In respect of drawings, the Customer agrees and acknowledges:
1. The drawings are based on the information provided by the Customer.
2. The responsibility to ensure correct data - measurements and any
details pertinent to the elevator project lies with the Customer.
3. Elite Elevators shall not be deemed liable for any discrepancies in the
drawing due to incorrect or lack of information supplied by the Customer
prior to commencing, during the course or after the lift production has
started.
Customer Signature
4. All information, including descriptions, photos or drawings from the
sales representative, brochures, website or information leaflets are
superseded by the information in this contract and only be superseded by
the final site-specific approved drawings (includes changes requested by
the customer).
5. Elite Elevators will provide two revisions of the drawings free of cost.
Any further revisions will cost Rs.21,000/- + applicable taxes per new
drawing.
6. COLOURS AND FINISHES
6.1. In respect of product colours and finishes, the Customer
acknowledges and agrees:
6.1.1. that the actual Product may be different to the samples displayed
to the Customer before entering into this Agreement;
6.1.2. the differences may include variation in pattern, consistency, and
texture from the sample or picture(s) shown or denoted in our online
product brochures, renderings and other displays;
6.1.3. As materials finish range from smooth, glossy, matte, stainless
steel and textured powder coating finishes, similar products made from
different materials and objects can differ in colour due to variations in raw
materials, batch colouring and other external factors.
7. INSTALLATION, CUSTOMER REQUIREMENTS AND SITE
COMMENCEMENT
7.1. Access to a finished shaft, means that the shaft is completed in its
entirety and the builder's work has been completed in accordance with
the conditions set out in the "Scope of Works” section of this Order.
7.2. Those conditions apply to any other equipment that may be installed
by Elite Elevators subject to the specifications of such equipment. Elite
Elevators shall inspect the shaft prior to installation commencement. It is
the responsibility of the Customer to ensure that the shaft is set out and
built to the correct vertical and horizontal tolerances and all specifications
as per approved technical drawings.
7.3. The Customer agrees to allow for the installation of the equipment
in one continuous operation, during normal working hours. Any event not
attributable to Elite Elevators that interferes with such continuous
operation, shall entitle Elite Elevators to extend the Schedule as
appropriate and claim additional costs caused by the same.
7.4. The Customer warrants and agrees that it will have all necessary
approvals and permits for the installation of the Product at the Site.
7.5. The Customer must comply with all occupational health and safety
laws and regulations in respect of the Site. The Customer releases Elite
Elevators from any cost or liability in respect of this.
7.6. The Customer agrees to provide adequate facilities, safe access
and passage for Elite Elevators (including its employees, officers, agents
and contractors) in relation to any on-site installation, or any other
Services conducted on the Customer’s premises or any other location
nominated by the Customer for the provision of the Services.
Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co.
7.7. The Customer shall be responsible for, and liable for any costs
whatsoever associated with, there being insufficient safe access or
adequate facilities for the conduct of the Services.
7.8.1. For any purpose whatsoever before the formal written handover
certificate is provided by Elite Elevators;
7.8.2. If the Customer has not made full and final payment under this
Agreement; and
7.8.3. The building construction is not ready.
8. Product warranty and Free Service
8.1. Elite Elevators comes with a one-year product warranty Elite
Elevators offers warranties for their lifts that are dependent on specific
conditions. For standard warranties, which are valid for 1 Year from the
lift manufacture, the warranty covers parts, but only if the lift is serviced
by Elite Elevators according to the manufacturer's schedule, using trained
personnel and on-call checkups and services.
8.2. For lifetime warranties covering the vacuum seal and motor,
customers must follow the manufacturer's schedule and use trained
personnel, or else the warranty may become void. It is crucial for
customers to adhere to these conditions to ensure warranty coverage for
their lifts.
8.3. One-year free service will be provided by Elite Elevators under the
Annual Maintenance Contract.
8.4. Free service covers the labour cost and 2 routine services per year.
8.5. Product Warranty is applicable only if the customer is servicing the lift
under Elite Elevators.
8.6. Work is done during normal working hours.
8.7. For extended warranties to be valid, the routine services must be
completed on time by Elite Elevators.
8.8. Damage or failures caused by others, acts of God, normal wear and
tear, batteries, buttons and lights are not covered by warranty.
8.9. Labour charges to change a warranty part are not included.
8.10. If the customer is not servicing the lift, his warranty will be void.
8.11. Warranty clauses are subject to the terms of the AMC plan.
9. PRODUCTION, DELIVERY AND RISK
9.1. The Customer acknowledges that the product can only be sent for
production after all the following criteria have been met:
9.1.1. Estimated times provided in the order are confirmed by Elite
Elevators;
9.1.2. Elite Elevators has provided written approval of the technical
drawings;
9.1.3. The Site ready form, finishes of the lift car and doors, push
buttons, indicators and all other items in relation to the Product have been
selected and confirmed; and
9.1.4. All payments required to be made by the Customer have been
received by Elite Elevators.
9.2. Risk in the products shall pass to the Customer upon delivery to the
Customer.
9.3. Elite Elevators must deliver the product to the delivery address
specified in the relevant order.
Customer Signature
10. DELAY
10.1. All quoted delivery and installation dates for works are estimates
only and Elite Elevators has no obligation to meet such dates. In the
event that any delay in delivery is caused by circumstances beyond Elite
Elevators’ reasonable control, Elite Elevators may suspend or delay
delivery without consequence and without relieving the Customer of its
obligations.
10.2. If delivery cannot be made to the location specified due to the
nature of the premises, insufficient access or for any reason not
attributable to Elite Elevators, including the Customer’s absence, the
Customer will be liable for any additional delivery charges and costs
including redelivery.
10.3. If the Customer is unable to accept delivery of products within 1
week of the delivery date, the Customer shall be liable to Elite Elevators
for storage, demurrage and insurance costs and charges.
11. Demurrage Charges:
Elite Elevators have a demurrage charges policy that allows us to keep
the lift free of cost for one week, post the period of one week, the
following charges will apply:
The customer would have one week from the time the lift was ready to
clear the agreed-upon proportional payment.
Further to that period, the customer will be charged Rs.5,400/- per day
until the payment of the readiness is cleared for the vertical platform lift
and Rs.2,000/- per day for the stair lift.
12. Storage Charges:
Elite Elevators have a storage charges policy that allows us to keep the
lift for free for one week, post the period of one week, the following
charges will apply:
Post one week Any payment due before the material reaches
port/delivery at the customer’s place has to be paid proportionately as
agreed in the contract.
If payment is not cleared as agreed after the material reaches the port,
the Elite Elevators would charge Rs.16,900/- per week. Only after
warehouse payment is cleared, the goods will be dispatched to the
customer site/place.
13. NOTIFICATION OF CLAIMS AND TIME BAR
13.1. Any claim for damage to products must be notified in writing to Elite
Elevators within 30 days of delivery or installation of the products.
13.2. Any claim for loss or non-delivery of products must be notified in
writing to Elite Elevators within 90 days of the date upon which the
products should have been delivered.
13.3. Elite Elevators shall be discharged from all liability whatsoever in
connection with the Services and/or the products unless legal
proceedings are served upon Elite Elevators within 6 months from
delivery of the Services (delivery in respect of Services means when the
Services have been performed in accordance with the requirements of
this Agreement) and Products.
Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co.
14. SAFETY AND USE
The Customer agrees that:
14.1. the Customer has received adequate information regarding the
products to ensure their safe use and handling, which may include Elite
Elevators’ user guides or manuals applicable to the Products;
14.2. The product must be properly used in accordance with all applicable
laws and instructions provided in any applicable user guides or manuals
including the WBO T&Cs;
14.3. the purchase and/or use of all products sold by Elite Elevators
places the responsibility of use on the user of the products and Elite
Elevators accepts no responsibility for inappropriate use.
15. EXCLUSIONS & LIMITATION OF LIABILITY
15.1. With the exception of Non-Excludable Rights and any express
written warranty provided by Elite Elevators, and notwithstanding any
other provision of these terms and conditions, the liability of Elite
Elevators to the Customer, whether arising under or in connection with
these terms and conditions or the performance or non-performance
thereof or anything incidental thereto, and whether by way of indemnity,
by statute (to the extent that it is possible to exclude such liability), in tort
(for negligence or otherwise), or on any other basis in law or equity is
hereby limited and excluded as follows:
15.1.1. Elite Elevators shall not have any liability whatsoever to the
Customer for any loss, claim, injury or damage (including but not limited
to any consequential or indirect damages including loss of revenue, loss
of production, loss of product, loss of contract or loss of profit) of any kind
howsoever arising in connection (indirectly or directly) with these terms
and conditions, a Customer’s Order, the Products, the Services, and/or
the Work; and
15.1.2. the total aggregate liability of Elite Elevators is at all times limited
to the amount equal to the purchase price of the Works.
15.2. If any Non-Excludable Terms apply, then to the extent to which
Elite Elevators is entitled to do so, its liability under those Non Excludable
Terms will be limited at its option to:
15.2.1. the replacement of the products or the supply of equivalent
products and Services; or
15.2.2. the repair of the Products or Services; or
15.2.3. the payment of the cost of replacing the products, or of acquiring
equivalent products or the services; or
15.2.4. the payment of the cost of having the products repaired.
15.3. Subject to clause 14.1 and any express written warranty provided
by Elite Elevators, Elite Elevators does not make any guarantee,
condition or warranty as to materials, workmanship or performance of the
Work.
Customer Signature
15.4. Any advice, recommendation, information or representation
provided by Elite Elevators as to the quality or performance of the
Products, the Services or their suitability for a particular use, purpose or
otherwise in relation to the Products or Services is given in good faith but
without any liability or responsibility on the part of Elite Elevators. The
Customer acknowledges that it has not relied upon or been induced by
any representation by Elite Elevators.
16. INDEMNITY & RELEASE
16.1. The Customer indemnifies and releases Elite Elevators and its
agents and assigns, regardless of any negligence on the part of Elite
Elevators, on a full indemnity basis, from and against any costs, liability,
damage, loss, expense or demand arising directly or indirectly from:
16.1.1. a breach of this Agreement by the Customer;
16.1.2. any false, misleading or deceptive representation or statement
made by the Customer in respect of the products or services to any
person; and
16.1.3. any claims, or losses incurred, by third parties (including
employees, associates, agents or contractors of the Customer) in relation
to the Work or any Others;
16.2. The indemnity and releases in this clause shall survive and
continue beyond the expiration of this Agreement.
17. INTELLECTUAL PROPERTY
17.1. All trade mark, copyright, design right, registered or unregistered
patents and other intellectual property or intellectual property rights in any
design, specification, process, method of working, technology, guides,
manuals, or other materials or information relating to the products and
services shall vest for all time in Elite Elevators.
18. FORCE MAJEURE
18.1. Elite Elevators will not be in default in the performance of its
obligations, or be liable to the Customer for any failure or delay in the
performance of its obligations, to the extent that such failure or delay is
caused by an event of Force Majeure, provided that Elite Elevators
advises the Customer of the circumstances constituting the Force
Majeure.
18.2. In the event of a delay arising from an event of Force Majeure, the
time of the performance of the obligation shall be extended by a period of
time reasonably necessary to overcome the effect of the delay.
18.3. If a Force Majeure event continues for 60 consecutive days, Elite
Elevators may terminate the works by giving written notice to the other
party, without incurring any liability to the Customer by reason of such
termination.
Yours sincerely,
Subhashish Acharya
K. Ramanathan & Co.
19. TERMINATION
19.1. Elite Elevators may terminate the work at any time before the work
is provided by giving written notice to the Customer.
19.2. Without prejudice to any other remedies Elite Elevators may have,
if at any time:
19.2.1. the Customer is in breach of any obligation to Elite Elevators
(including those obligations relating to payment); or
19.2.2. in Elite Elevators’ opinion, the Customer will be unable to meet its
payments as they fall due; or
19.2.3. an Insolvency event occurs,
19.3. Elite Elevators may suspend or terminate the performance of works
to the Customer and of any other obligation of Elite Elevators under these
terms.
20. GENERAL
20.1. This Agreement constitutes the entire agreement between the
parties in connection with its subject matter and supersedes all previous
agreements or understandings between the parties in connection with its
subject matter.
20.2. These terms and conditions are governed by and construed in
accordance with the laws of the state of Chennai, Tamil Nadu.
20.3. Should any part of these terms and conditions be held to be void or
unlawful, such part is to be read and enforced as if the void or unlawful
part had been deleted.
20.4. If no method of notice or communication is stipulated under this
Agreement then notices or communications must be made by email or by
certified or registered mail with postage prepaid, by hand delivery, or
such other address or person as a party may specify by notice in writing
to the other. All such notices or communications shall be deemed to have
been duly given or made:
20.4.1. if sent by email, when sent to the addressee; or
20.4.2. when delivered by hand; and
20.4.3. in the normal course of post, after being deposited in the mail
with postage prepaid.
20.5. No rights may be assigned by the Customer without Elite Elevators’
written consent, which may be given or withheld in Elite Elevators’
absolute discretion.
20.6. The terms and conditions of this Agreement and all communications
between Elite Elevators and the Customer relating to the subject matter
of this Agreement are and shall remain confidential.
Customer Signature
The Elite Experience

Thank you for entrusting us with your project, when you work with us you will notice a difference.

We are vibrant, approachable, and available with a passion for old-fashioned customer service. Our No.1
mission is to treat the customer like we would like to be treated. All of our products are certified to the
highest European standards. We understand that peace of mind is essential for people who use our
products, so we include many additional safety features beyond the minimum requirements. We adhere to
strict safety standards when designing, installing, and maintaining our lifts.

Our manufacturing processes are certified for ISO 9001 quality management and ISO 14001
environmental management. Our employees follow rigorous health and safety and quality procedures and
are trained to the same high standards.

We will guarantee that your project will receive the best attention and will be managed with
professionalism and care from start to finish.