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  • LOA Process

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    The LOA process begins when an employee's manager receives a doctor's note or leave request. The manager then submits a status change workflow. For short-term leaves, payroll pays out any sick days and issues a ROE form. HR follows up with the insurance provider to ensure all required statements are received. HR then informs payroll of any status changes between short-term and long-term leave. Payroll deactivates deductions and sends invoices to employees on leave for benefit contributions.

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    The LOA process begins when an employee's manager receives a doctor's note or leave request. The manager then submits a status change workflow. For short-term leaves, payroll pays out any sick days and issues a ROE form. HR follows up with the insurance provider to ensure all required statements are received. HR then informs payroll of any status changes between short-term and long-term leave. Payroll deactivates deductions and sends invoices to employees on leave for benefit contributions.

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    3 views1 page

    LOA Process

    Uploaded by

    brightbedou
    The LOA process begins when an employee's manager receives a doctor's note or leave request. The manager then submits a status change workflow. For short-term leaves, payroll pays out any sick days and issues a ROE form. HR follows up with the insurance provider to ensure all required statements are received. HR then informs payroll of any status changes between short-term and long-term leave. Payroll deactivates deductions and sends invoices to employees on leave for benefit contributions.

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    LOA Process

    1. HR/Manager receives doctor’s note or request for leave.


    2. Manager puts in a workflow for status change.
    Central/ Western (Leave STD)
    Eastern (leave/Illness)
    3. Payroll pays out sick days balance (Eastern)- Policy change for Central/Western?
    4. Eastern: Goes on EI. Payroll issues ROE after sick days payout
    Central/ Western: STD. Payroll issues ROE after 17 weeks
    HR Updates tracker for potential LTD claim.
    5. HR Follows up with Canada Life to ensure all the statements were received (Employer
    statement, member statement, doctor statement).
    6. HR informs payroll on employees’ status change from STD/EI to LTD.
    7. Deactivate payroll deductions on UKG once LTD has been approved.
    8. HR verifies groupnet for employees’ contributions.
    9. Payroll sends invoices to employees on a bi-monthly for benefits.
    Note: Benefits are cancelled if the employees do not pay their contributions after 4 months
    10. Canada Life/ Arc Health informs HR team of potential RTW date. HR relays the information to
    payroll and the manager.
    11. Manager puts in workflow (Status change to active)

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