Download as pdf or txt
Download as pdf or txt
You are on page 1of 24

USER’S MANUAL

MCB-E4302P
Product Model: CTP-4302P

Ver. 1.0

www.interface.co.jp
Notes to Users
The specifications of the product are under continuous improvement and while every effort is made to keep this
manual up-to-date, we reserve the right to update the contents of this user’s manual without prior notice. Therefore,
you should thoroughly read this user’s manual even if you have often purchased this product before.
Using this product requires technical knowledge of hardware and software.
Use this product only under the specified conditions such as power supply, voltage, temperature, and humidity range.
Interface Corporation’s products are not designed with components intended to ensure a level of reliability suitable for
use under conditions that might cause serious injury or death.
Please consult our Technical Support Center if you intend to use our products for special purpose, such as use for
moving vehicles, medical treatment, aerospace engineering, controlling nuclear power, submerged translators and so
on. This product is made under strict quality management, however, when using this product for the purposes that
may result in any damages, lost profits, or any other incidental or consequential damages resulting from breakdown of
this product, the user is required to take adequate and appropriate measures, such as installing safety devices to avoid
possible serious accidents.

Conventions Used in This Manual


This icon denotes a warning, which advises you of precautions to take to avoid
injury, data loss, or system crash.
This icon denotes a note, caution, or warning.

Indemnification
Interface Corporation makes no warranties regarding damages resulting from installation or use of this product,
whether hardware or software, and the user assumes all risk.
Interface Corporation shall not be liable for any incidental or consequential damages, including damages or other
costs resulting from defects which might be contained in the product, product supply delay or product failure, even
if advised of the possibility thereof. Customer’s right to recover damages caused by fault or negligence on the part
of Interface Corporation shall be limited to the amount paid by the customer for that product.
This product including its software may be used only in Japan. Interface Corporation cannot be responsible for the
use of this product outside Japan. Interface Corporation does not provide technical support service outside Japan.
Warranty
Interface Corporation products are warranted for a period of either one year or two years from the date of shipment, as
evidenced by receipts or other documentation. This warranty does not apply to the software products and expendable
supplies such as batteries.
Note: You can determine the warranty period at our Web site by the serial number of your product. Those without
Internet access should contact the Sales Information Center.
During the warranty period Interface Corporation will, as a general rule, replace or recondition the defective product
without charge, in which case the user will be required to pay the shipping costs, except as set forth below.
The Warranty provided herein does not cover expendable supplies such as batteries and damages, defects,
malfunctions, or failures caused by impact during transportation while under owner’s responsibility; owner’s failure to
follow the instructions and the precautions contained in this manual; modification and/or repair of the product by other
than Interface Corporation, trouble caused by use with peripherals not specified by Interface Corporation, power
failure or surges, fire, earthquake, tidal wave and/or flood.
This warranty applies only when the product is used in Japan.
Interface Corporation warrants its repairs for six months, and will again repair the same defective part without
additional charge provide the product is economically repairable. In that case, the user should attach a copy of the
most recent repair report to the repair request form. If no repair report is attached, it will be considered as a new repair
request.
Before You Export Interface Products
The foreign exchange and foreign trade law of Japan controls the export of this product, due to its possible use as a
STRATEGIC MATERIAL. Therefore, before you export this product, you must secure an export permit from the
Ministry of Economy, Trade and Industry of Japan.
MCB-E4302P Ver. 1.0

Revision History
Version Date Comments
1.0 October 2004 User’s manual MCB-E4302P published.

Refer to “Chapter 8 Version Considerations,” page 19, about the version number of the actual hardware.

Due to constant product improvements, the information in this user’s manual is subject to change without prior
notice.

-1- Interface Corporation


MCB-E4302P Ver. 1.0

-Contents-
Chapter 1 Summary .................................................................................. 3
1.1 Features................................................................................................................................ 3
1.2 Optional Products ................................................................................................................. 4
1.2.1 Accessories............................................................................................................ 4
Chapter 2 Hardware Description ............................................................... 5
2.1 Hardware Specifications ....................................................................................................... 5
2.2 Circuit Diagram ..................................................................................................................... 6
2.3 Factory Default Settings........................................................................................................ 7
Chapter 3 Signal Definitions...................................................................... 9
3.1 Interface Product Pin Assignments ....................................................................................... 9
3.2 Signals .................................................................................................................................. 9
Chapter 4 External Connections ............................................................. 10
4.1 System Requirements and Guidelines................................................................................ 10
4.1.1 Maximum Number of Devices .............................................................................. 10
4.1.2 Cable Assembly Length Limitation ....................................................................... 10
4.1.3 Total Cable Length............................................................................................... 10
4.1.4 Address Assignment ............................................................................................ 11
4.1.5 Cabling Configurations......................................................................................... 11
4.2 Cabling in Difficult Situations............................................................................................... 12
Chapter 5 Installation .............................................................................. 13
5.1 Board Installation ................................................................................................................ 13
5.2 Software Installation............................................................................................................ 14
5.3 Board Uninstallation............................................................................................................ 14
Chapter 6 Notes for Users ...................................................................... 16
6.1 Environmental Specifications .............................................................................................. 16
6.2 Periodic Inspections............................................................................................................ 16
6.3 Storage ............................................................................................................................... 16
6.4 Caution ............................................................................................................................... 17
Chapter 7 Troubleshooting...................................................................... 18
7.1 Checkpoints ........................................................................................................................ 18
7.2 FAQ .................................................................................................................................... 18
Chapter 8 Version Considerations .......................................................... 19
8.1 Hardware Version ............................................................................................................... 19
8.2 Correspondence Table ....................................................................................................... 19

Interface Corporation -2-


MCB-E4302P Ver. 1.0

Chapter 1 Summary
The CTP-4302P, an IEEE 488 compliant GPIB Interface board for CompactPCI systems, incorporates our
high-performance GPIB controller. The maximum bit rate is 1.1 MB/s. It can perform the basic Talker, Listener,
and Controller functions.

1.1 Features
1. IEEE Std 488.1-1987 fully compatible
The CTP-4302P is fully compatible with IEEE Std 488.1-1987. It can communicate with various
instruments and controllers.

Communications Communications between


between computers computers and devices

2. High-performance GPIB controller


Interface Corporation has developed high-performance GPIB controller chips. The GPIB controller chip
provides complete Talker, Listener, and Controller functions.

3. PCI bus master DMA transfer


The GPIB controller chip is capable of PCI bus master DMA transfer. Using this function significantly
reduces software overheads at data transfer.

4. Low-power consumption
The GPIB controller chip operates at 3.3 Vdc, so low-power consumption is achieved.

5. Monitor LEDs
A general purpose LED shows whether the CTP-4302P has a Controller function. An I/O access LED
blinks when the device driver accesses to the CTP-4302P. A GPIB access LED blinks when the
CTP-4302P participates in activities on the GPIB. The locations of these LEDs are described in
“2.3 Factory Default Settings,” page 7.

6. Isolation
Internal circuits of the CTP-4302P are photo-isolated. This isolation prevents external noise between GPIB
devices. The CTP-4302P board provides the optical isolation capability. This isolation protects the board
from noise. Also, you can use different ground reference from that of external equipment. The connector is
isolated from the bracket and the chassis of the computer. Do not contact the GPIB cable with the bracket
nor the chassis to keep the isolation.

7. EMC gasket
The CTP-4302P is equipped with an EMC gasket on the bracket to reduce unwanted noise.

-3- Interface Corporation


MCB-E4302P Ver. 1.0

1.2 Optional Products

1.2.1 Accessories
Part Number Length Description
CAB-2220 2.0 m This cable is a standard GPIB cable.
BPA-0515 (Japanese) This software controls Interface GPIB boards from your application running on
Windows XP/2000/NT/Me/98/95. (ActiveX control) This software can be used
in Visual Basic and VBA [Visual Basic for Applications]. The GPC-4301 must
be installed before installing this software.
BPC-0808 (Japanese) LabVIEW setup utility for Windows XP/2000/NT/Me/98/95
This utility provides Vi (diagram) for Interface GPIB board on LabVIEW 5.1
(5.1.1) and 6i of National Instruments Corporation. By installing the
GPC-4301N, this utility can be used on LabVIEW of National Instruments
Corporation.
GPC-4301 (Japanese) GPIB driver software for Windows XP/2000/NT/Me/98/95
GPC-4301N (Japanese) GPIB software for Windows XP/2000/NT/Me/98/95
The industry standard API (IEEE 488.1/IEEE 488.2 API) is supported. By
installing the BPC-0808, this software can be used on LabVIEW of National
Instruments Corporation.
GPD-4301 (Japanese) GPIB driver software for MS-DOS and PC DOS
GPF-4301 (English) GPIB driver software for Windows XP/2000/NT/Me/98/95
GPF-4301N (English) GPIB software for Windows XP/2000/NT/Me/98/95
The industry standard API (IEEE 488.1/IEEE 488.2 API) is supported. By
installing the BPC-0808, this software can be used on LabVIEW of National
Instruments Corporation.
GPG-4301 (Japanese) GPIB driver software for Linux, RTLinux, SH-Linux, and SH-RTLinux
GPH-4301 (English) GPIB driver software for Linux, RTLinux, SH-Linux, and SH-RTLinux
Refer to our Web site for the latest information and prices of optional products.

Notes:
• You may download software drivers from our Web site free of charge. We also provides software drivers
on CD-ROM for a nominal fee.
• Inquire of Interface Corporation about non-standard length cables.
• The GPC-4301 (GPF-4301) cannot be used with the GPC-4301N (GPF-4301N). Install either one of the
softwares as required.

<CAB-2220 Dimensions>

2.0 m

15 mm

72 mm

22 mm

Interface Corporation -4-


MCB-E4302P Ver. 1.0

Chapter 2 Hardware Description

2.1 Hardware Specifications


Parameter Specification
Number of channel 1
GPIB compatibility IEEE Std 488.1 fully compatible
Signal line driver/receiver 75160 or equivalent (data lines)
75162 or equivalent (control lines)
Interface function AH1, C1, C2, C3, C4, C5, DC1, DT1, L3/LE3, PP1/PP2, RL1,
GPIB

SH1, SR1, T5/TE5


Transfer protocol 8-bit parallel, 3-wire handshake
Maximum bit rates* 1.1 MB/s
Maximum data transfer length Total cable length: less than or equal to 20 m
Each cable assembly: less than or equal to 4 m
Number of devices 15 devices (max.)
Number of I/O ports 32 ports (The base address is automatically assigned by the Plug
and Play system software.)
Interrupts 1 level
LED General purpose, GPIB access, and I/O access
Data transfer Bus master DMA transfer and programmed I/O transfer
Power consumption +3.3 Vdc (+/-5%): 0.2 A (typ.)
+5 Vdc (+/-5%): 0.7 A (typ.)
Bus requirements CompactPCI Specification PICMG 2.0 R2.1, R3.0
5 V and 3.3 V signaling environment
Board dimensions 3U (160 × 100) [mm]
4PH (1 slot width)
Acceptable cable connector IEEE Std 488.1 standard or equivalent
Environmental conditions Operating temperature: 0 °C to 50 °C
Relative humidity: 20% to 90% (non-condensing)
*
Note: Actual bit rates depend on your system configurations and instruments on the GPIB.

-5- Interface Corporation


MCB-E4302P Ver. 1.0

2.2 Circuit Diagram


PCI master
interface DMA circuit

+5 Vdc DC/DC +5 Vdc


converter
GPIB data

CN1
GPIB transceiver
CompactPCI Bus

Isolation circuit
controller GPIB control
PCI target interface

signal transceiver

Interrupt control
Monitoring
Time-out buffer
counter

LED
LED control
Control line monitor

RSW
Board number

Interface Corporation -6-


MCB-E4302P Ver. 1.0

2.3 Factory Default Settings

RSW1

(3)

(5) (6)
CN1

(2)

ISP0

A B

(7)

J1
LED1 LED3

LED4

(4)
(1)

(1) Ejector handle


It is used for inserting or removing a CompactPCI board.

(2) IEEE Std 488.1 connector (CN1)


Refer to “3.1 Interface Product Pin Assignments,” page 9.

(3) EMC gasket


It is equipped with an EMC gasket to reduce unwanted noise.

(4) Monitor LEDs (LED1, LED3, LED4)


Item Description
LED1 (R/W) The LED1 glows green to indicate I/O accesses are being
generated by this board. A single access lights LED1 for 500 ms.
When continual accesses cease, it turns off 500 ms later.
LED3 (Ctrl) The LED3 grows red to indicate this board is a Controller.
LED4 (GPIB) The LED4 glows red to indicate GPIB accesses are being
generated by this board. A single access lights LED4 for 500 ms.
When continual accesses cease, it turns off 500 ms later. Ctrl GPIB
R/W

(5) Reserved Switch (ISP0)


Setting Description
A B
It must be fixed to position A.
Do not change the setting.

-7- Interface Corporation


MCB-E4302P Ver. 1.0

(6) Board ID rotary switch (RSW1)


The rotary switch on each Interface CompactPCI board is used to uniquely identify each board in cases
where multiple Interface CompactPCI boards of the same type are installed in the same system. Remember
to set this switch to a unique setting on each board so there is not a conflict among boards of the same type.

(7) CompactPCI connector (J1)


This connector provides a 32-bit connection to the CompactPCI bus.

Interface Corporation -8-


MCB-E4302P Ver. 1.0

Chapter 3 Signal Definitions

3.1 Interface Product Pin Assignments

CN1
(IEEE Std 488.1) or equivalent

DIO1 1 13 DIO5
DIO2 2 14 DIO6
DIO3 3 15 DIO7
DIO4 4 16 DIO8
EOI 5 17 REN
DAV 6 18 GND
NRFD 7 19 GND
NDAC 8 20 GND
IFC 9 21 GND
SRQ 10 22 GND
ATN 11 23 GND
SHIELD 12 24 LOGIC GND

3.2 Signals
Signal Description
Signal Pin Number Direction Description
DIO1 through DIO4 1 through 4 Input/Output Transmits data (command, address, and so on).
DIO5 through DIO8 13 through 16
EOI Marks the end of a data message/executes a parallel
5
poll. (End or Identity)
DAV 6 Indicates data is enabled. (Data Valid)
NRFD Indicates the device is ready or not ready to receive
7
data. (Not Ready For Data)
NDAC Indicates the device accepts/ does not accept data.
8
(Not Data Accepted)
IFC 9 Initializes an interface. (Interface Clear)
SRQ 10 Requests a service. (Service request)
ATN 11 Classifies data. (Attention)
SHIELD 12 Indicates signal ground.
GND 18 through 23  Indicates ground.
LOGIC GND 24 Indicates logic ground.

-9- Interface Corporation


MCB-E4302P Ver. 1.0

Chapter 4 External Connections


Keep these important points in mind when connecting the board with external equipment.
FAILURE TO OBSERVE THESE IMPORTANT SAFETY PRECAUTIONS MIGHT RESULT IN
EXCESSIVE VOLTAGE IN THE COMPACTPCI BOARD CIRCUITS, CAUSING AN
ELECTRICAL FIRE, WITH POSSIBLE OPEN FLAME AND SMOKE.

! Never connect an output signal on the board to any other signals on the board and/or external equipment.

! Never connect CN1 to any signals or cables other than the IEEE Std 488.1 standard.

! Keep the signal cable away from other equipment as far as possible to avoid electromagnetic
interference.

4.1 System Requirements and Guidelines

4.1.1 Maximum Number of Devices


The maximum number of devices that can be connected together in one system is 15.

4.1.2 Cable Assembly Length Limitation


The maximum length of any single cable in the system is 4.0 m.

No. 1 No.2

l < 4.0 m (l: cable length)

4.1.3 Total Cable Length


If the number of devices is less than or equal to 10 in one system, the maximum total cable length is less than or
equal to 2.0 meters times the number of devices. If the number of devices is greater than 10, the total length of
cable is less than or equal to 20.0 meters.

For your convenience, use the following expression to evaluate the acceptable total length of cables:
L < 2.0 m × N (if N < 10) or L < 20.0 m (if N > 10)
Here,
N: number of devices on the bus
L: total length of cables (m)

1. 2 meters times the number of devices.

No.1 No.2 No.3 No. 10


N < 10

L<2m×N

Interface Corporation -10-


MCB-E4302P Ver. 1.0

2. Within 20.0 m.

No. 1 No. 2 No. 3 No. N


N > 10

L < 20 m

4.1.4 Address Assignment


A GPIB address consists of a primary address and secondary address. Assign a different primary address, in the
range of 0 through 30 (or 00h through 1Eh) to each interface in the system. The secondary address of each
interface may be freely assigned to any value.

4.1.5 Cabling Configurations


Cables can be interconnected in any configuration such as star, linear, or any combinations thereof. To reduce
noise interference, avoid loop configuration for cabling.

For reliable operations of a GPIB, you should not connect two cable assemblies without connecting a proper
load or a GPIB device.

-11- Interface Corporation


MCB-E4302P Ver. 1.0

4.2 Cabling in Difficult Situations


Lack of clearance between slots or limited spaces in back panels of computer results in conflicts in cabling. In
such a case, use an adapter to expand clearance. We recommend the following adapter:
EXN01 (BLACK BOX Network Service Co., Ltd.)

20.32 mm

x
◆ x must be less than or equal to 20.32 mm.

If x is greater than or equal to 20.32 mm, the cable


connector may conflict with the next connector.

CompactPCI slot

◆ The depth (y) to a recessed back panel must be less than or equal to 15 mm.

If the depth is greater than or equal to 15.0 mm, the cable may not clear the
back panel.
y

Interface Corporation -12-


MCB-E4302P Ver. 1.0

Chapter 5 Installation

5.1 Board Installation


Note: Use peripheral slots for CompactPCI boards. You cannot use system slots for them.

1. Set up the board identification switch and other switches correctly according to your system.

2. Make sure that the system is turned off and the power cord is unplugged.

3. Push the red PRESS button, and push the ejector handle down.

Push the handle down.

! Be careful of the metal hook.

The picture above shows that the handle is down.

4. Insert the board into an open peripheral slot completely along the guiderail.

5. Pick the handle up until the handle hook is caught on the board hook.

! Be careful of the metal hook.

-13- Interface Corporation


MCB-E4302P Ver. 1.0

6. Tighten vertical screws on the board with a screwdriver. If you remove this board, take vertical screws
away, and then push the ejector handle down and take the board out.

7. Plug in the power cord, and turn on the system.

5.2 Software Installation


Please refer to the Help of each optional software package when you install and use it.

5.3 Board Uninstallation


1. Make sure that your computer is turned off, and the power cord is unplugged from the AC outlet.

2. Disconnect the cable connected to the board.

3. Remove the screws on the board with a screwdriver.

Make sure these screws are


! disconnected from the system.

Interface Corporation -14-


MCB-E4302P Ver. 1.0

4. Push the red PRESS button, and the handle hook will be released.

5. Push the ejector handle down completely, and the CompactPCI connector on the board will be released.
Then, take the board out.

! If you loosen the screw on the ejector handle side too much, the ejector handle may touch the screw
and damage it.

Screw

-15- Interface Corporation


MCB-E4302P Ver. 1.0

Chapter 6 Notes for Users


For your safety, follow all warnings and instructions described in this manual.

Failure to follow these warnings may result in electric shock, burns, serious injury, and in some cases, even
cause death.

! Warning!
z Keep this board away from flammable gases.
z Make sure the external cable connector is disconnected before installing or
removing any boards. It may cause short-circuit with the board in adjacent
slots.

6.1 Environmental Specifications


Use this product only under the conditions as shown below.
Parameter Specification
Temperature Range 0 °C to 50 °C
Relative Humidity Range 20% to 90% (non-condensing)
Dust Typical office environment
Corrosive Gas None
Noise Keep this board away from power source such as motors as
far as possible to avoid electromagnetic interference.
Voltage Requirements +3.3 Vdc (+/-5%) or +5 Vdc (+/-5%)

6.2 Periodic Inspections


The following inspections should be carried out on this board periodically.
Item Checkpoint
Cable Connections Be sure that all connectors and cables are installed correctly.
Connector Contacts Check for dirt or corrosion.
Board Surfaces Surface should be free of dust and foreign matter.

6.3 Storage
This board should be stored exactly the same way as when it was received. Proceed as follows:
1. Put the board back in its electro-conductive bag.
2. Wrap the board with the original packing material.
3. Avoid excessive humidity.
4. Do not expose the board to the direct rays of the sun.
5. Store the board at room temperature.

Interface Corporation -16-


MCB-E4302P Ver. 1.0

6.4 Caution
TO AVOID DAMAGE TO THE BOARD AND POSSIBLE INJURY, TAKE APPROPRIATE
PRECAUTIONS AS DESCRIBED BELOW WHEN HANDLING IT.

! Use this product only under the conditions specified in this manual. Failure to observe these precautions
may lead to malfunctions, board failure, and/or injury.

! Do not modify the board. Interface Corporation assumes no liability for any malfunctions resulting from
users’ unauthorized modification of the board.

! To avoid possible injury or malfunction, do not touch the soldered surfaces of the board.

! Take measures to avoid and minimize shock, vibration, magnetic fields, and static electricity in the
storage or operating environment of this board.

-17- Interface Corporation


MCB-E4302P Ver. 1.0

Chapter 7 Troubleshooting

7.1 Checkpoints
Problem Solution
The board does not operate Double-check all cable connections.
correctly. If the power requirements exceeds the system power budget, the circuits on
the board or connected external circuits cannot be powered properly. Prepare
an external power supply for your CompactPCI board.
Remove and re-install the device driver correctly.
The device driver checks the RSW1 value of each board for identification
purposes. If the RSW1 value of one board conflicts with that on another
identical board in the same system, then the device driver may not work.
When two or more identical boards are installed in a single system, each
RSW1 must be set to a unique value.
Driver software does not Specify the same number as on RSW1 on the board in Board number in
work as expected. Interface GPC-4301 or GPF-4301 GPIB, the GPIB system configuration
applet, in Control Panel.
An error occurs during data Configure the termination method of the board properly corresponding to that
transfer. of the devices on the bus.
Make sure that the target device is correctly addressed as a Talker or a
Listener.
Make sure that there are no conflicting GPIB address.
Configure the time-out value enough long to enable devices to respond the
request of the transfer.
The computer does not Set the System standby setting to “Never”.
response after Standby
mode. (Input and output are
disabled.)

7.2 FAQ
Q) When assembling a 4-meter cable from two 2-meter cables, can I use the assembled cable for my GPIB
system?
A1) Yes, but we recommend that you do not use the assembled cable for reliable operations of the system.

Note: Inquire of our Sales Information Center for non-standard length cable.

Interface Corporation -18-


MCB-E4302P Ver. 1.0

Chapter 8 Version Considerations

8.1 Hardware Version


The location of the hardware version number depends on the form factor of the board as shown in the following
figure.

Hardware version

P/xxx/x-xxx [O]

Back side of the board

8.2 Correspondence Table


The version of the user’s manual and version of the hardware correspond as follows.
Manual Version Hardware Version
Ver. 1.0 12

-19- Interface Corporation


MCB-E4302P Ver. 1.0

-Index-

GPF-4301 (English)...............................................4
A GPF-4301N (English) ...........................................4
Acceptable cable connector.................................. 5 GPG-4301 (Japanese)............................................4
Access LED GPH-4301 (English)..............................................4
LED1................................................................. 7
I
LED3................................................................. 7
LED4................................................................. 7 IEEE Std. 488.1 .......................................3, 5, 7, 10
Address
GPIB address .................................................. 18 L
Linux ......................................................................4
B
Listener...................................................................3
Board ID rotary switch
RSW1................................................................ 8 O
Board installation ................................................ 13 Optional products...................................................4
Board uninstallation ............................................ 14
BPA-0515 (Japanese) ........................................... 4 R
BPC-0808 (Japanese)............................................ 4
Reserved switch
C ISP0....................................................................7
RTLinux.................................................................4
CAB-2220 ............................................................. 4
Connector S
CN1 ................................................................... 7
Controller............................................................... 3 SH-Linux................................................................4
SH-RTLinux ..........................................................4
D Signal description ..................................................9

Device driver ......................................................... 3 T


E Talker .....................................................................3

Ejector handle......................................7, 13, 14, 15 V


EMC gasket....................................................... 3, 7
Version
G Hardware..........................................................19
Manual .............................................................19
GPC-4301 (Japanese) ........................................... 4
GPC-4301N (Japanese) ........................................ 4
GPD-4301 (Japanese) ........................................... 4

Interface Corporation -20-


For Assistance:
Please visit our Web site (www.interface.co.jp) or send a fax (0120-621553(in Japan)) or e-mail
(support@interface.co.jp) to the Technical Support Center.
We recommend you to ask questions from our Web site to shorten the answering time.

If the problem is urgent, please consult the Sales Information Center.


When you contact us, we need the information on the Technical Support Form provided with this manual plus the
information listed below so we can answer your questions as quickly as possible.
Computer brand and model, specific operating system,
Computer Environment
software configuration, other interface boards installed if any.
Description of The Problem Situations where the product was used.

Technical support is available during business hours.


We provide a product rental service so you can evaluate our product prior to purchase.
Inquiries Refer to Phone FAX
Product Rental Service Technical Support Center 082-262-1630 (in Japan) 082-262-1552 (in Japan)
Distributors, 0120-447213 0120-458257
Shipping Date, Sales Information Center (in Japan) (in Japan)
Prices, Others E-mail : sales@interface.co.jp

Repair and Maintenance


We provide repair and maintenance service for your damaged product. If you need this service, please refer to
“Repair and Maintenance” of a user’s manual of Japanese version and follow the procedures for repair and
maintenance applications.
PLEASE NOTE: We do not accept the repair for the product which is not used in Japan. If you use our products in
other countries, please contact the store where you purchased them.
You can download a user’s manual of Japanese version from our Web site below.
URL: www.interface.co.jp

Visit our Web site (www.interface.co.jp) for:


Technical Support Frequently asked questions, related technical terminology
Product Information The latest information about our products; specifications, product selection guides, etc
Useful Information Discount information, rental information, distributors
Downloads Service Drivers, technical documents such as I/O port maps, sample programs, and user’s
manual data.

The design and contents of the Web site are under constant review. Therefore, there might be some changes in its
design and contents.

is a trademark of Interface Corporation.


Other product and company names are trademarks, registered trademarks, or servicemarks of their respective
owners.

 2004 Interface Corporation


All rights reserved. No part of this publication may be reproduced or altered in any form or by any means without the
written permission of Interface Corporation.
MCB-E4302P Ver. 1.0 Vol. 1/1

You might also like