Republic of the Philippines

NATIONAL POLICE COMMISSION

PHILIPPINE NATIONAL POLICE
NATIONAL POLICE TRAINING INSTITUTE
REGIONAL TRAINING CENTER 3
Barangay Sto. Niño, Amagalang, Pampanga

NAME : PSSg Herbert D Cabasag

CLASS : PSJLC RTC3 2023-04
COMPANY : CHARLIE
INSTRUCTOR : Dr. Paulina D Sawadan
DATE : December 18, 2023
SUBJECT : LEADERS ROLES IN RESOLVING COFLICT

REACTION PAPER ON LEADERS ROLES IN RESOLVING COFLICT

*How do you manage conflict with your team?

I. CONFLICT WITH YOUR TEAM

- Team conflicts arise when there are disagreements over the goals,
methods or needs of the team. Conflicts can also occur when there are
differing personalities. At first, these conflicts may seem commonplace,
but failing to resolve them could hurt productivity and overall morale.

II. REASONS OF THE CONFLICT

- Environment – Something in the environment leads to the conflict. Skills –
People lack the appropriate skills for doing their work. Values – A clash of
personal values leads to conflict. Identity – The participants' sense of
identity puts them at odds with each other.

III. STRATEGIES TO SOLVE CONFLICT

- Encourage team members to listen to one another, respect each other's
points of view, and not interrupt or make personal comments. During the
conversation: Keep the tone of the conversation calm and non-
threatening. Encourage active listening , so people understand where the
other person is coming from.

IV. REFLECTION ON THE MANAGEMENT OF CONFLICT/

TRANSFORMATIONAL
- Another important lesson that you can learn from your conflict
management experiences is to understand different perspectives, or the
views, opinions, or interests of others involved in a conflict.