Professional Documents
Culture Documents
Kvaliteta
Kvaliteta
important for understanding the field of quality management. The chapter begins
by reviewing the basic terms and settings of access to quality for the purpose of better
introducing readers to the scientific field. Then, various aspects of quality important for a better
understanding of possible views on quality are analyzed.
In the third subchapter, a short historical description of quality is given, while the last one
three sub-chapters describe and analyze quality control, assurance and management as key phases
of the development of the quality field that have defined today