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CX-073-4050

Helena Ohui Amanfrom, Ga West Municipal


+233 (054) 345-9040
helenaamesw@gmail.com

Amesimeku
Date of Birth: 1st March, 2000

EXPERIENCE SKILLS

Cape Coast Metropolitan Assembly: Social Welfare & Customer Service and Office
Community Development— National Service Personnel Administration.
(Front Desk Executive)
NOVEMBER 2022 - PRESENT Communication & Feedback
● Lead administrative activities in data entry, records and case files Emotional Intelligence &
management for document imaging systems. Active Listening.
● Answered, screened and forwarded incoming calls to appropriate
recipients and also served as PoC for incoming queries with Empathy & Problem-solving.

utmost attention.
● Maintained records on office expenses and costs, receiving and
sorting daily mails. SOFTWARE SKILLS
● Facilitation of comfortable and delightful clientele experience ​Google Suite, MS Office Suite
and announcing them appropriately. In addition, completing (Word, Excel, PowerPoint)
client registration and other formalities.
● Lead periodic presentation, generated reports and minutes on
departmental updates. INTERESTS & VOLUNTEERING
● Managed caseloads of individuals under ages 18 and performed EXPERIENCE
periodic visits and served on interdisciplinary teams and provided
Arts making, Writing &
case management for clients. Facilitated supportive services and
Reading, Listening to Music.
counseling to families to address concerns.

AIESEC Member, UCC -


Exchange Marketing Portfolio
EDUCATION

University of Cape Coast, Central Region— BA Social Sciences


LANGUAGES
SEPTEMBER 2018 - NOVEMBER 2022

Majored in Geography & Minored in Sociology. English - Advanced


Ewe - Intermediate
Damgbe - Intermediate
Adidome Senior High School, Volta Region— General Arts
Twi - Intermediate
SEPTEMBER 2015 - JUNE 2018

Electives—Economics, Literature, Government, Geography.

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