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Helena Amesimeku-Resume
Helena Amesimeku-Resume
Amesimeku
Date of Birth: 1st March, 2000
EXPERIENCE SKILLS
Cape Coast Metropolitan Assembly: Social Welfare & Customer Service and Office
Community Development— National Service Personnel Administration.
(Front Desk Executive)
NOVEMBER 2022 - PRESENT Communication & Feedback
● Lead administrative activities in data entry, records and case files Emotional Intelligence &
management for document imaging systems. Active Listening.
● Answered, screened and forwarded incoming calls to appropriate
recipients and also served as PoC for incoming queries with Empathy & Problem-solving.
utmost attention.
● Maintained records on office expenses and costs, receiving and
sorting daily mails. SOFTWARE SKILLS
● Facilitation of comfortable and delightful clientele experience Google Suite, MS Office Suite
and announcing them appropriately. In addition, completing (Word, Excel, PowerPoint)
client registration and other formalities.
● Lead periodic presentation, generated reports and minutes on
departmental updates. INTERESTS & VOLUNTEERING
● Managed caseloads of individuals under ages 18 and performed EXPERIENCE
periodic visits and served on interdisciplinary teams and provided
Arts making, Writing &
case management for clients. Facilitated supportive services and
Reading, Listening to Music.
counseling to families to address concerns.